Samsung M283x series manual

BASIC User’s Guide BASIC User’s Guide This guide provides information concerni ng the installation, basic operation and troubleshooting on Windows. ADVANCED This guide prov ides informat ion about the in stallation, advanced con figuration, operation and troubleshooting on va rious OS environments. Some features may not be available depending o[...]

2 BASIC 1 . Introduction Key benefits 4 Features by models 6 Useful to know 8 About this user’s guide 9 Safety information 10 Machine overview 15 Control panel overview 18 Turning on the machine 20 Installing the driver locally 21 Reinstalling the driver 23 2 . Basic Setup Printing a demo page 25 Media and tray 26 Basic printing 37 3 . Maintenanc[...]

1. Introduction This chapter provides info rmation you need to know before using the machine. •K e y b e n e f i t s 4 • Features by models 6 • Useful to know 8 • About this user’s guide 9 • Safety information 10 • Machine overview 15 • Control panel overview 18 • Turning on the machine 20 • Installing the driver locally 21 • [...]

Key benefits Environmentally friendly • To save toner and paper, this machine supports the Eco feature. • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced prin t features" on page 162). • To save paper, you can print on bo th sides of the paper (double-sided printing) (see "Using advan[...]

Key benefits • If you have Internet access, you can get help, support application, machine drivers, manuals, and order inform ation from the Samsung website, www.samsung.com > find your product > Support or Downloads. Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications&q[...]

Features by models Some features and optional goods may not be available depending on model or country. Operating System ( ● : Included, Blank: Not available) Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For Windows, select the printer driver and software in the Select Software t[...]

Features by models ( ● : Included, Blank: Not available) Variety feature ( ● : Included, Blank: Not available) SyncThru Admin Web Service ● (M262xND only) ● Easy Eco Driver ● ● Easy Capture Manager ● ● a. Depending on the opera ting system you us e, the install ed printer driver may differ. b. Download the software from the Samsun g[...]

Useful to know The machine does not print. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 38). • Remove the dr iver and ins tall it again (see "Installing the dr iver locally" on page 21). • Select your machine as your de fault machine in your Windows. Where can I pur[...]

9 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Read the safety in formation before using the machine. • If you have a problem using the mach ine, refer to the troubleshooting chapter. • Terms used in thi[...]

10 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a sa fe place for future reference. 3 Important safety[...]

Safety information 11 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears d[...]

Safety information 12 1. Introduction 6 Installation / Moving Warning Caution Do not block or push objects into the ve ntilation opening. This could result in elevated component temperatures whi ch can cause damage or fire. Use of controls or adjustments or performance of procedures other than those sp ecified herein may result in hazardous radiati[...]

Safety information 13 1. Introduction 7 Maintenance / Checking Caution Do not place the machine on an unstable surface. The machine could fall, causin g injury or machine damage. Use only No.26 AWG a or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electri[...]

Safety information 14 1. Introduction 8 Supply usage Caution Keep the power cable and the cont act surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. • Do not remove any covers or gu ards that are fastened with screws. • Fuser units shou ld only be re paired by a certi fied servic e technician.[...]

15 1. Introduction Machine overview 9 Components The actual component may differ from the illustration below. Some components may change depending on the circumstances. Machine Power cord Software CD a a. The software CD contains the pri nter drivers, user’s guide, a nd software applications. Quick installation guide Misc. accessories b b. Miscel[...]

Machine overview 16 1. Introduction 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1 Output tray 7 Paper width guides on a manual feeder 2 Control panel 8 Output support 3 Front cover 9 Toner cartridge a 4 Paper level i[...]

Machine overview 17 1. Introduction 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1 Network port a a. Network and wireless models only (see "Features by models" on page 6). 4 Power receptacle 2U S B p o r t 5R[...]

18 1. Introduction Control panel overview This control panel may differ from yo ur machine depending on its model. There are various types of control panels. 1 Toner Shows the status of the to ner (see "Toner LED/ WPS LED/ Power LED/ E co LED" on page 7 1). 2 Eco Enters Eco mode to reduce toner consumption and paper usage (see "Eco o[...]

Control panel overview 19 1. Introduction 4 Cancel Stops an operation at any time and there are more functions. • Cancels the current job. • Prints demo page: Press and hold this button for about 2 seconds u ntil the status LED blinks slowly, and release. • Supplies Info & Usage Counter: Press and hold this button for about 6 seconds and [...]

20 1. Introduction Turning on the machine 1 Connect the machine to th e electricity supply first. Press the power key or turn the switch on if the machine has a power switch. 2 Press ( Power ) on the control panel. 1 2[...]

21 1. Introduction Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a n etwork connected machine’s driver (see "Installing driver over th e network" on page 109). •[...]

Installing the driver locally 22 1. Introduction From the Windows 8 Start Screen • The V4 driver is automatically down loaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can dow[...]

23 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software . • For [...]

2. Basic Setup After installation is complete, you may wa nt to set the mach ine’s default settings. Refer to the next section if you would like to set or change values. • Printing a demo page 25 • Media and tray 26 • Basic printing 37[...]

25 2. Basic Setup Printing a demo page Print a demo page to ma ke sure that the machin e is operating correctly. To print a demo page: In ready mode, press and hold ( Cancel ) button for about 2 seconds until the status LED blinks, and release. For a model with an Info sheet ( ) button, press the button to print a demo page.[...]

26 2. Basic Setup Media and tray This chapter provides info rmation o n how to load print medi a into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Samsung ’s warranty or service agreements. • Make sure not to use the inkjet phot o paper with t[...]

Media and tray 27 2. Basic Setup Paper quantity indicator shows th e amount of paper in the tray. 1 Full 2 Empty Paper type available for duplex printing Duplex printing might not be available for some models (see "Features by models" on page 6). Depending on the power volta ge your machine uses, av ailable paper types for duplex printing[...]

Media and tray 28 2. Basic Setup 2 Loading pape r in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 1 2 2 1 2[...]

Media and tray 29 2. Basic Setup 3 Loading in manual feeder The manual feeder can hold special sizes and types of prin t material, such as postcards, note cards, and envelopes. Tips on using the manual feeder • Load only one type, size and weight of pr int media at time in the manu al feeder. •I f y o u s e l e c t Manual Feeder for the paper s[...]

Media and tray 30 2. Basic Setup[...]

Media and tray 31 2. Basic Setup 4 Printing on special media The table below shows the specia l media usable in each tray. The paper setting in the machine and dri ver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Devi[...]

Media and tray 32 2. Basic Setup Envelope Printing successfully on envelopes depend s upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. If envelopes are printed out with wrinkles, crease, or black bold lines, open the rear cover and try printing again. Keep the rear cove r opened during printing. If[...]

Media and tray 33 2. Basic Setup Transparency To avoid damaging the ma chine, use only transparen cies designed for use in laser printers. • Must withstand the mach ine’s fusing temperature. • Place them on a flat surface after removing them from the machine. • Do not leave unused transpare ncies in the paper tray for long. Dust and dirt ma[...]

Media and tray 34 2. Basic Setup - Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams. - Curl: Must lie flat with no more than 13 mm of curl in any direction. - Condition: Do not use labels with wr inkles, bubbles, or other indications of separation[...]

Media and tray 35 2. Basic Setup Preprinted paper When loading preprinted pa per, the printed side sho uld be facing up with an uncurled edge at the front. If you expe rience problems with paper f eeding, turn the paper around. Note that pr int quality is not guaranteed. • Must be printed with heat-resistant ink that will not melt, vaporize, or r[...]

Media and tray 36 2. Basic Setup 6 Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not allow children near it. Open the output support before printing . The printed pages stack on the output support, and the output support will help the printed pages to align[...]

37 2. Basic Setup Basic printing 7 Printing • If you are a Mac, Linux, or Unix OS user, refer to the "Software Installation" on page 97. • For Windows 8 user, see "Basic printing" on page 194. The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document you want to print. 2 Select Print from the[...]

Basic printing 38 2. Basic Setup 8 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the cu rrent job by pressing ( Cancel ) on the control panel.[...]

Basic printing 39 2. Basic Setup 9 Opening printing preferences • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. However, the composition of the Printing Preferences window is similar. • When you select an option in Printing Preferences , you may see a warning mark or . An mark me[...]

Basic printing 40 2. Basic Setup Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Favorites and Samsung tab, allows you to save th e current preferences for future use. To save a Favorites item, follow these steps: 1 Change the settings as needed on each tab. 2 Enter a name for the item in the F[...]

Basic printing 41 2. Basic Setup • Double-sided printing (long edge) feature is only available for duplex models (see "Variety feature" on page 7). • Depending on the printer driver you use, skip blank pages may not work properly. If skip blank pages featur e does not work properly, set the feature from the Easy Eco Driver (see "[...]

3. Maintenance This chapter provides inform ation about purc hasing consumables , option and maintenance parts available for your machine. • Ordering consumables and option 43 • Available consumables 44 • Available maintenance parts 45 • Storing the toner cartridge 46 • Redistributing toner 48 • Replacing the toner cartridge 50 • Repl[...]

43 3. Maintenance Ordering consumables and option Available option may differ from country to country. Contact your sales representatives to obtain the list of available consuma bles, and maintenance parts. To order Samsung-authorized consumables, optio n, and maintenance parts, contact your lo cal Samsung dealer or the retailer where you purchased[...]

44 3. Maintenance Available consumables When consumables reach the end of their life spans, you ca n order the following types of consumables for your machine: Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or other consumables, these must be p[...]

45 3. Maintenance Available maintenance parts You need to replace the maintena nce parts at specific intervals to keep the machine in the best condition and avoid print quali ty and paper feeding problems resulting from the worn-out pa rts. Maintenance parts are mostl y rollers, belts and pads. However, the replacement period and pa rts may differ [...]

46 3. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests user s follow these recommendations to ensure optimal performance, highest quality, and lo ngest life from your new Samsung toner cartridge. Store this cartridge in the same enviro nment in which [...]

Storing the toner cartridge 47 3. Maintenance 3 Estimated cartridge life Estimated car tridge life the lif e of th e toner cartridge (or imaging unit) yield depends on the amount of to ner that print jobs requir e. The actual print yield may vary depending on the print densi ty of the pages you print on, operating environment, percentage of image a[...]

48 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variat ion side to side. • The Toner LED blinks or ange. If this happens, you can temporari ly improve print quality by redistributing the remaining tone r in the cartridge. In some case s, white s[...]

Redistributing toner 49 3. Maintenance 5 M2625/M2626/M2825/M2826/M2835/M2836 series 1 2[...]

50 3. Maintenance Replacing the toner cartridge • Before opening the front cover, close the output support first. • Do not use sharp objects such as a knife or scisso rs to open th e toner cartridge package. They might scratch the drum of the c artridge. • If toner gets on your clothing, wipe it o ff with a dry cloth and wash clothing in co l[...]

Replacing the toner cartridge 51 3. Maintenance 6 M2620/M2820/M2830 series Click this link to open an animat ion about replacing a toner cartridge.[...]

Replacing the toner cartridge 52 3. Maintenance 7 M2625/M2626/M2825/M2826/M2835/M2836 series Click this link to open an animat ion about replacing a toner cartridge.[...]

53 3. Maintenance Replacing the imaging unit 8 M2625/M2626/M2825/M2826/M2835/M2836 series Click this link to open an animat ion about replacing an imaging unit. 1 2 1 2[...]

54 3. Maintenance Cleaning the machine If printing quality problems occur or if yo u use your machine in a dusty environment, you need to clean yo ur machine regularly to keep it in the best printing condition and use yo ur machine longer. • Cleaning the cabinet of the machine with cleaning materials cont ai ning large amount s of alcohol, solven[...]

Cleaning the machine 55 3. Maintenance 10 Cleaning the inside During the printing process, pa per, toner, and dust particles can accumulate inside the machine. This buildup can cause print q uality problems, such as toner specks or smearing. Cleaning the inside of th e machine clears and reduces these problems. • Use a dry lint-free cloth to clea[...]

Cleaning the machine 56 3. Maintenance Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other in side parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. 1 2 2 1 1 2 2 1[...]

Cleaning the machine 57 3. Maintenance 11 Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. 1 2 1 2[...]

58 3. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine ma y be contaminated by toner , which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least tw o people are holding th e machine securel[...]

4. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Tips for avoiding paper jams 60 • Clearing paper jams 61 • Understanding the LED 69 This chapter gives helpful in formation for what to do if you encounter an error. If your machine has a display screen, check the me ssage on the display scr[...]

60 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media types, most pa per jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 26). • Do not overload the tray. Ensure that the paper level is b e[...]

61 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1 Click this link to open an animation about clearing a jam.[...]

Clearing paper jams 62 4. Troubleshooting 2 In the manual feeder Click this link to open an animation about clearing a jam.[...]

Clearing paper jams 63 4. Troubleshooting 3 Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Before opening the front cover, close the output support first.[...]

Clearing paper jams 64 4. Troubleshooting M2620/M2820/M2830 series Click this link to open an animation about clearing a jam. 1 2 2[...]

Clearing paper jams 65 4. Troubleshooting M2625/M2626/M2825/M282 6/M2835/M2836 series Click this link to open an animation about clearing a jam. 1 2 1 2 1 2[...]

Clearing paper jams 66 4. Troubleshooting 4 In the exit area Click this link to open an animation about clearing a jam.[...]

Clearing paper jams 67 4. Troubleshooting 5 In the duplex area Click this link to open an animation about clearing a jam.[...]

Clearing paper jams 68 4. Troubleshooting If you do no t see the paper in this are a, stop and go to next step: 1 2[...]

69 4. Troubleshooting Understanding the LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 18). • To resolve the error, look at the e rror me ssage and its instructions from the troubl eshooting part (see "Troub[...]

Understanding the LED 70 4. Troubleshooting 6 Status LED Status Description (Status LED) Off • The machine is off-line. • The machine is in power save mode. Green Blinking • When the backlight slowly blinks, the mach ine is receiving data from the computer. • When the backlight blinks rapidly, the machine is printing data. On • The machin[...]

Understanding the LED 71 4. Troubleshooting 7 Toner LED/ WPS LED/ Power LED/ Eco LED Status Description (Toner LED) Orange Blinking Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (se[...]

5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. •S p e c i f i c a t i o n s 7 3 • Regulatory information 82 •C o p y r i g h t 9 3[...]

73 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 368 x 334.5 x 202 mm (14.49 x 13.17 x 7.95 inches) Weight Machine with consumables • M2620 series: 7.0 kg [...]

Specifications 74 5. Appendix Power consumpt ion d Average operating mode Less than 400 W Ready mode Less than 45 W Power save mode • M262x/M262xD/M262xND: Less than 0.9 W • M282xND: Less than 1.0 W • M282xDW/M283xDW: Less than 1.8 W (Wi-Fi Direct off: Less than 1.3 W g ) Power off mode e Less than 0.2 W (0.1 W f ) Wireless g Module SPW-B4319[...]

Specifications 75 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight/Capacity a Tray Manual feeder b Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m 2 (16 to 43 lbs bond) • 250 sheets of 80 g/m 2 (21 lbs bond) 60 to 220 g/m 2 (16 to 59 lbs bond) • 1 sheet of 80 g/m 2 (21 lbs bond) Legal 216 x 356 mm[...]

Specifications 76 5. Appendix Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Not available in tray 60 to 220 g/m 2 (16 to 59 lbs bond) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.38 inches) Thick paper Refer[...]

Specifications 77 5. Appendix Card stock Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, Postcard 4x6 Refer to the Plain paper section 121 to 163 g /m 2 (32 to 43 lbs bond) 121 to 163 g/m 2 (32 to 43 lbs bond) Bond paper Refer to the Plain paper section Refer to the Plain paper section 106 to 120 g /m 2 (28 to 32 lbs bond) 106 to 120 g/[...]

Specifications 78 5. Appendix 3 System requirements Microsoft ® Windows ® Operating system Requirement (recommended) CPU RAM free HDD space Windows ® XP Intel ® Pentium ® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server ® 2003 Intel ® Pentium ® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB Windows Server[...]

Specifications 79 5. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Windows Server ® 2012 Windows Server ® 2012 R2 Intel ® Pentium ® IV 1.4 GHz (x64) pr[...]

Specifications 80 5. Appendix Linux Unix Items Requirements Operating system Red Hat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19 openSUSE 11.0, 11.1, 11.2, 1 1.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04 SUSE Linux Enterprise Desktop 10, 11 Debian 5.0, 6.0, 7.0, 7.1 Mint 13, 14 , 15 CPU Penti[...]

Specifications 81 5. Appendix 4 Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Items Specifications Network interface • Ether[...]

82 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requ irements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I las[...]

Regulatory information 83 5. Appendix 7 Power saver 8 Recycling 9 China only Website: http://www.samsung.com/cn/support/location/ supportServiceLocation.d o?page=SERVICE.LOCATION This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an ex[...]

Regulatory information 84 5. Appendix 10 Correct disposal of this pr oduct (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) The United States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/re[...]

Regulatory information 85 5. Appendix 12 Radio frequency emissions FCC information to the user This device complies with Part 15 of the F CC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interfere nce received, including interference that may caus[...]

Regulatory information 86 5. Appendix 13 United States of America Federal communications commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN typ e devices (radio frequency (RF) wireless communication devices), operating in th e 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. This section is only applicabl[...]

Regulatory information 87 5. Appendix 15 Germany only 16 Turkey only 17 Thai only 18 Replacing the fitted plug (for UK only) Important The mains lead for this mach ine is fitted with a stand ard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp f use. You then need to replace the fu[...]

Regulatory information 88 5. Appendix Important warning: If the wires in the mains lea d do not match the colors marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or green. You must connect the blue wire to the pin[...]

Regulatory information 89 5. Appendix EC Certification Certification to 1999/ 5/EC Radio Equipment & Te lecommunications Terminal Equipment Directive (FAX) This Samsung product has been self-cer tified by Samsung for pan-European single terminal connection to the anal ogue public switched telephone network (PSTN) in accordance with Directive 19[...]

Regulatory information 90 5. Appendix 20 Regulatory compliance statements Wireless guidance Low power, Radio LAN typ e devices (radio frequency (RF) wireless communication devices), operating in th e 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The fo llowing section is a general overview of considerations while op erating [...]

Regulatory information 91 5. Appendix 21 Israel only Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your syst em, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireles[...]

Regulatory information 92 5. Appendix 22 China only[...]

93 5. Appendix Copyright © 2013 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notic e. Samsung Electronics is not respon sible for any direct or indirect damages, arisin g from or related to use of this user’s guide[...]

ADVANCED User’s Guide ADVANCED User’s Guide This guide provides information about the installation, advanced configuration, operation and troubles hooting on various OS environments. Some features may not be availabl e depending on models or countries. BASIC This guide prov ides informatio n concerni ng the installation, basic operation and tro[...]

95 ADVANCED 1 . Software Installation Installation for Mac 98 Reinstallation for Mac 99 Installation for Linux 100 Reinstallation for Linux 101 2 . Using a Network-Connected Machine Useful network programs 103 Wired network setup 104 Installing driver over the network 109 Wireless network setup 118 Samsung Mobile Print 150 Using the NFC feature 151[...]

96 ADVANCED 5 . Troubleshooting Paper feeding problems 199 Power and cable connecting problems 200 Printing problems 201 Printing quality problems 205 Operating system problems 213[...]

1. Software Installation This chapter provides instructions for installing ess ential and help ful softwar e for use in an en vironment where the machine is connected via a cable. A loca lly connected machine is a machine dire ctly attached to your computer using the cable. If your machine is attached to a ne twork, skip the following steps be low [...]

98 1. Software Installation Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.9, Double-click th e CD-ROM that appears on Finder. 4 Double-click the MAC_Installe[...]

99 1. Software Installation Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstalle r . 2 To uninstall printer software, Click Continue . 3 Check the program you wa nt to delete and click Uninstall . 4 Enter the password [...]

100 1. Software Installation Installation for Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver You must log in as a super user (root) to install the machine software. If you a[...]

101 1. Software Installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open Terminal program. 2 Move to uld folder extracted from Unified Linux Driver package. 3 Execute "./ uninstall.sh " command (If you're no t logged in as root, execute the command with " s[...]

2. Using a Network- Connected Machine This chapter gives you step-by-step instructions f or setting up a net work connected machine and software. • Useful network programs 103 • Wired network setup 104 • Installing driver over the network 109 • Wireless network setup 118 • Samsung Mobile Print 150 • Using the NFC feature 151 • AirPrin[...]

103 2. Using a Networ k-Connected Machine Useful network programs There are several prog rams available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. Before using the programs belo w, set the IP address first. 1 SyncThru™ Web Service [...]

104 2. Using a Networ k-Connected Machine Wired network setup You must set up the network protocols on your mach ine to use it on your network. You can use network after connecting network cable to a corresponding port on your machine. For models that do not ha ve the display screen on the control panel, use the SyncThru™ Web Servic e or SetIP pr[...]

Wired network setup 105 2. Using a Networ k-Connected Machine 5 Setting IP address First, you have to set up an IP address for network printing and managements. In most cases a new IP address will be automatically assigned by a DHCP (Dynamic Host Configurat ion Protocol) server lo cated on the network. IPv4 configuration using SetIP (Windows) Befor[...]

Wired network setup 106 2. Using a Networ k-Connected Machine IPv4 configuration using SetIP (Mac) Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall . The following instructions may vary from your model. 1 Connect your machine to the network with a network cable. 2 Insert the supplied [...]

Wired network setup 107 2. Using a Networ k-Connected Machine IPv4 configuration using SetIP (Linux) Before using the SetIP program, disable the computer firewall from System Preferences or Administrator . The following instructions may vary from your model or operating systems. 1 Download SetIP progra m from Samsung web site and extract it. 2 Doub[...]

Wired network setup 108 2. Using a Networ k-Connected Machine From the SyncThru™ Web Service Activating IPv6 1 Access a web browser, such as In ternet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx .xxx.xxx) in the address field and press the Enter key or click Go . 2 If it’s your fi rst time logging into SyncThru™ Web S[...]

109 2. Using a Networ k-Connected Machine Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 6). • The machine that does not support th e network interface, it will not be able to use this feature (see "Rear view" on page[...]

Installing driver over the network 110 2. Using a Networ k-Connected Machine For the Start Screen from Windows 8 • The V4 driver is automatically down loaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Suppo[...]

Installing driver over the network 111 2. Using a Networ k-Connected Machine Command- line Definitio n Description /s or /S Starts silent installation. Installs machine drivers without prompting any UIs or user intervention. /p”<port name>” or /P”<port name>” Specifies printer port. Network Port will be created by use of Standar[...]

Installing driver over the network 112 2. Using a Networ k-Connected Machine /x or /X Uses existing machine driver files to create printer instance if it is already installed. This command provides a way to install a printer instance that uses installed printer dr iver files w ithout installing an additional driver. /up”<printer name>” or[...]

Installing driver over the network 113 2. Using a Networ k-Connected Machine 8 Mac 1 Make sure that the machine is conne cted to your network and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, Double-click th e CD-ROM that appears on Finde[...]

Installing driver over the network 114 2. Using a Networ k-Connected Machine 9 Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http://www. samsung.com > find your product > Support or Downloads). 1 Make sure that the machine is conne cted to your network and powered on. Also, your[...]

Installing driver over the network 115 2. Using a Networ k-Connected Machine 10 UNIX • Make sure your machine supports th e UNIX operating system before installing the UNIX printer driver (see "Unix" on page 80). • The commands are marked with “”, when typing the commands, do not type “”. • Some features and optional goods m[...]

Installing driver over the network 116 2. Using a Networ k-Connected Machine On some UNIX OS, for example on Solari s 10, just added printers may not be enabled and/or may not ac cept jobs. In this case r un the following two commands on the root terminal: “ accept <printer_name> ” “ enable <printer_name> ” Uninstalling the prin[...]

Installing driver over the network 117 2. Using a Networ k-Connected Machine 11 Check the Make Default option to set this printer as default. 12 Click OK to add the printer.[...]

118 2. Using a Networ k-Connected Machine Wireless network setup • Make sure your machine supports wireless networking. Wi reless networking may not be available depending on the model (see "Features by models" on page 6). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again[...]

Wireless network setup 119 2. Using a Networ k-Connected Machine 12 Introducing wireless set up methods You can set wireless settings ei ther from the machine or th e computer. Choose the setting method from the below table. • If problems occur during wireless set up or driver installation, refer to the trou bleshooting chapter (see "Trouble[...]

Wireless network setup 120 2. Using a Networ k-Connected Machine Without Access Point F rom the computer Windows user, see "Ad hoc via USB cable" on page 130. Mac user, see "Ad hoc via USB cable" on page 130. Wi-Fi Direct setup See "Setting up Wi-Fi Direct" on page 144. Set up method Connecting method Description &[...]

Wireless network setup 121 2. Using a Networ k-Connected Machine 13 Using the WPS button If your machine and an ac cess point (or wireless rou ter) support Wi-Fi Protected Setup™ (WPS), you can ea sily configure the wir eless network settings by pressing the (WPS) button on th e control panel wi thout a computer. • If you want to use the wirele[...]

Wireless network setup 122 2. Using a Networ k-Connected Machine Machines with a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for more than 2 seconds. The machine starts waiting for up to two minutes until you press the WPS (PBC) button on the access point (or wireless router). 2 Press the WPS (PBC) b[...]

Wireless network setup 123 2. Using a Networ k-Connected Machine Machines without a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the sta tus LED blinks quickly. The machine starts connecting to th e wireless network. The LED blinks slowly for up to two minutes unti l you [...]

Wireless network setup 124 2. Using a Networ k-Connected Machine Re-connecting to a network When the wireless function is off, the ma chine automatically tries to re-connect to the access point (o r wireless router) with th e previously used wireless connection settings and address. In the following cases, the machin e automatically re-connects to [...]

Wireless network setup 125 2. Using a Networ k-Connected Machine 14 Setup using Windows Shortcut to the Samsung Easy Wireless Setup program withou t the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing management tools" on page 180). Access point via U[...]

Wireless network setup 126 2. Using a Networ k-Connected Machine 5 Select Wireless network connection on the Printer Connection Type screen. Then, click Next . 6 On the Are you setting up your pr inter for the first time? screen, select Yes, I will set up my pr inter's wireless network. Then, c lick Next . If your printer is already co nnected[...]

Wireless network setup 127 2. Using a Networ k-Connected Machine 8 After searching, the window shows th e wireless network devices. Select the name (SSID) of the access p oint you want to use and click Next . If you cannot fin d the network name you want to choose, or if you want to set the wireless config uration manually, click Advanced Setting .[...]

Wireless network setup 128 2. Using a Networ k-Connected Machine 10 When the wireless network set up is completed, disconnect the USB cable between the computer and machine. Click Next . 11 Select the components to be installed. 12 Follow the instructions in the installation window. Access point without a USB cable (recommended) Items to prepare ?[...]

Wireless network setup 129 2. Using a Networ k-Connected Machine 4 Select Wireless network connection on the Printer Connection Type screen. Then, click Next . 5 On the Are you setting up your pr inter for the first time? screen, select Yes, I will set up my pr inter's wireless network. Then, c lick Next . If your printer is already co nnected[...]

Wireless network setup 130 2. Using a Networ k-Connected Machine Even if your computer is running Windows 7 or higher, you cannot use this feature if your PC does not support wireless network. Set the wireless network using a USB cable (see "Access point via USB cable" on page 125). If below screen appears , press the (WPS) b utton from t[...]

Wireless network setup 131 2. Using a Networ k-Connected Machine Creating the ad hoc network in Windows 1 Turn on your computer and the wireless network machine. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run . X: Setup.exe replacing “X[...]

Wireless network setup 132 2. Using a Networ k-Connected Machine • Enter the wireless Network Name: Enter the SSID name you want (SSID is case-sensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel. ( Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is no[...]

Wireless network setup 133 2. Using a Networ k-Connected Machine 9 Th e Wireless Network Setting Complete window appears. Click Next . 10 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next . 11 Follow the instructions in the installation window. 15 Setup using Mac Access point via[...]

Wireless network setup 134 2. Using a Networ k-Connected Machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue . 11 If Wireless Settings screen appears, select Using a USB cable and click Next . If the screen does not appear, go to step 15.[...]

Wireless network setup 135 2. Using a Networ k-Connected Machine 12 After searching, the window shows th e wireless network devices. Select the name (SSID) of the access p oint you want to use and click Next . When you set the wireless co nfigurat ion manually, clic k Advanced Setting . • Enter the wireless Network Name: Enter the SSID of the acc[...]

Wireless network setup 136 2. Using a Networ k-Connected Machine Access point without a USB cable (recommended) Items to prepare • WiFi-enabled Mac running Mac OS 10 .7 or higher and an access point (router) • Software CD that was pr ovided with your machine • A machine installed with a wireless network interface 1 Make sure that the machine [...]

Wireless network setup 137 2. Using a Networ k-Connected Machine 11 If Wireless Settings screen appears, select Using a direct wireless connection and click Next . If the screen does not appear, go to step 1 3. If below screen appears, press the (WPS) button from the control panel within 2 minutes. 12 When the wireless network set up is completed, [...]

Wireless network setup 138 2. Using a Networ k-Connected Machine Ad hoc via USB cable If you do not have an access point (AP), yo u may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following these simple directions. Items to prepare • Network-connected computer • Software CD that was pr ovide[...]

Wireless network setup 139 2. Using a Networ k-Connected Machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue . 11 After searching the wire less networks, a list of wireless networks your machine has searched appears. Click Advanced Setting . • Enter the wireless Network Name: Enter the SSID name ([...]

Wireless network setup 140 2. Using a Networ k-Connected Machine 12 The window showing the wireless netwo rk settings appe ars. Check the settings and click Next . Before entering the IP address for the machine, you must know the computer’s network configuration info rmation. If the computer’s network configuration is set to DHCP, the wireless [...]

Wireless network setup 141 2. Using a Networ k-Connected Machine • After completing the wireless networ k connection, you need to install a machine driver to print from an a pplication (see "Installing driver over the network" on page 109). • See your network administrator, or the person that set up your wireless network, for informat[...]

Wireless network setup 142 2. Using a Networ k-Connected Machine 1 Check whether or not the network cabl e is connected to the machine. If not, connect the machine wi th a standard network cable. 2 Start a web browser such as Internet Explorer, Safa ri, or Firefox and enter your machine’s new IP addr ess in the browser window. For example, 3 Clic[...]

Wireless network setup 143 2. Using a Networ k-Connected Machine Disconnect the network cable (standard or network). Your machine should then start communicating wirelessly wi th the network. In case of Ad-hoc mode, you can use a wireless LAN and wired LAN simultaneously. 10 Insert the supplied softwa re CD into your CD-R OM drive, and follow the i[...]

Wireless network setup 144 2. Using a Networ k-Connected Machine 18 Setting the Wi-Fi Direct for mobile printing Wi-Fi Direct is an easy- to-setup peer-to-peer conn ection method between the Wi-Fi Direct cert ified pr inter and a mobile device that provides a secure connection and better throug hput than ad hoc mode. With Wi-Fi Direct, you can conn[...]

Wireless network setup 145 2. Using a Networ k-Connected Machine From the machine (Machines with a display screen) • Select Network > Wireless > Wi-Fi Direct from the control panel. • Enable Wi-Fi Direct . From the machine (Machine s without a display screen) • Press and hold the (WPS ) button on the control panel for about 10- 15 secon[...]

Wireless network setup 146 2. Using a Networ k-Connected Machine 19 Troubleshooting Problems during setup or driver installation Printers Not Found • Your machine may not be turned on . Turn on your computer and the machine. • USB cable is no t connected between your comp uter and machine. Connect the machine to your computer using the USB cabl[...]

Wireless network setup 147 2. Using a Networ k-Connected Machine 2 Check the printer port's IP add ress from your computer. a Click the Windows Start menu. • For Windows 8, from the Charms , select Search > Settings . b For Windows XP/Server 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hard[...]

Wireless network setup 148 2. Using a Networ k-Connected Machine Other problems If problems occur while using the machin e on a network, check the following: For information on the access point (or wireless ro uter), refer to its own user's guide. • You cannot enable wired and wire less networks at the same time. • Your computer, access po[...]

Wireless network setup 149 2. Using a Networ k-Connected Machine • The machine is located away from obstacles that could block the wireless signal. Remove any large metal objects between the acc ess point (or wireless router) and the machine. Make sure the machine and wireless access point (or wir eless router) are not separated by poles, wa lls,[...]

150 2. Using a Networ k-Connected Machine Samsung Mobile Print 20 What is Samsung Mobile Print? Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod To[...]

151 2. Using a Networ k-Connected Machine Using the NFC feature The NFC(Near Field Communi cation) printer allows yo u to directly print from your cellphone just by holding your cell phone over the NFC ta g on your printer. It does not require installing print driver or connectin g to an access point. You just need NFC supported cellphone. In order[...]

Using the NFC feature 152 2. Using a Networ k-Connected Machine 24 Printing 1 Check that NFC and Wi-Fi Direct fe atures are enabled on your mobile device and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-Fi Direct for mobile printing" on page 144). 2 Tag the NFC tag on your mobile device (usually lo cated on the bac[...]

153 2. Using a Networ k-Connected Machine AirPrint Only AirPrint certified machines can us e the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. 25 Setting up AirPrint Bonjour(mDNS) and IPP protocols are re quired on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the fol[...]

AirPrint 154 2. Using a Networ k-Connected Machine 26 Printing via AirPrint For example, the iPad manual provides these instructions: 1 Open your email, photo, web page, or document you want to print. 2 Touch the action icon( ). 3 Select your printer driver name and option menu to set up. 4 Touch Print button. Print it out. Cancelling print job : T[...]

155 2. Using a Networ k-Connected Machine Google Cloud Print™ Google Cloud Print™ is a ser vice that allows you to prin t to a printer using your smart phone, tablet , or any other web- connected devices. Just register your Google account with the printer, and you are read y to use the Google Cloud Print™ service. You can print your doc ument[...]

Google Cloud Print™ 156 2. Using a Networ k-Connected Machine 1 Open the Chrome browser. 2 Visit www.google.com. 3 Sign in to the Google websi te with your Gmail™ address. 4 Enter your printer’s IP address in th e address field and press the Enter key or click Go . 5 Click Login in the upper right corner of the SyncThru™ Web Service website[...]

Google Cloud Print™ 157 2. Using a Networ k-Connected Machine 28 Printing with Google Cloud Print™ The printing procedure vari es depending on the application or the device you are using. You can see the application list that supports Google Cloud Print™ service. Make sure the printer is turned on and connected to a wired or wire less network[...]

3. Special Features This chapter explains sp ecial printing features. • Altitude adjustment 159 • Changing the default print settings 160 • Setting your machine as a default machine 161 • Using advanced print features 162 • Using Direct Printing Utility 171 • Mac printing 173 • Linux printing 175 • Unix printing 177 The procedures i[...]

159 3. Special Features Altitude adjustment Print quality is affe cted by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, d etermine the altitude where you are. You can set the a [...]

160 3. Special Features Changing the default print settings 1 Click the Windows Start menu. • For Windows 8, from the Charms , select Search > Settings . 2 For Windo ws XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows Server 2008 R2, sele[...]

161 3. Special Features Setting your machine as a default machine 1 Click the Windows Start menu. • For Windows 8, from the Charms , select Search > Settings . 2 For Windo ws XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows Server 2008 R2[...]

162 3. Special Features Using advanced print features • XPS printer driver : used to print XPS file format. - The XPS printer driver can be inst alled only on Windows Vista OS or higher. - Install optional memory when an XPS job does not print because the printer is out of memory. - For models that provide XPS driver from the Samsung website, htt[...]

Using advanced print features 163 3. Special Features 2 Understanding special printer features You can use advanced printing fea tures when using your machine. To take advantage of the pr inter features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name[...]

Using advanced print features 164 3. Special Features Poster Printing Prints a single- page document onto 4 (Pos ter 2x2), 9 (Poste r 3x3) , or 16 (Poster 4x4) sheets of paper, for the purpose of pasti ng the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecti[...]

Using advanced print features 165 3. Special Features • Double-sided Printing • Double-sided Printing (Manual) a Print on both sides of a sheet of paper (duplex). Before printing, decide how you wa nt your document oriented. • You can use this feature with Letter, Le gal, A4, US Folio or Oficio sized paper • If your machine does not have a [...]

Using advanced print features 166 3. Special Features • Double-sided Printing • Double-sided Printing (Manual) a Some menus may not appear on the display depending on option s or models. If so, it is not applicable to your machine. • Printer Default: If you select this option, this feature is determi ned by the settings you have selected on t[...]

Using advanced print features 167 3. Special Features Watermark The watermark option allows you to print text over an existing do cument. For example, you use it when you want to have large gr ay lett ers reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. Watermark ( Creating a wa termark [...]

Using advanced print features 168 3. Special Features Overlay a This option is available only when you use the PC L/SPL printer driver (see "Software" on page 6). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a sp e c i a l f i l e f o r m a t t h a t c a n b e p r i n t e d o n a ny document. Overlays a[...]

Using advanced print features 169 3. Special Features Overlay ( Using a page overlay ) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... f ro m t he l i st a nd c li c k Load . Select the overlay file you want to use. If y o [...]

Using advanced print features 170 3. Special Features Print Mode • This feature is available only if you ha ve installed the optional hard disk or set the Ram Disk. To set the Ram Disk, you mus t enable it from SyncThru™ Web Service > Settings > Machine Settings > Ram Disk . • Some menus may not appear on the display depending on opt[...]

171 3. Special Features Using Direct Printing Utility • Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows OS users only. 3 What is Direct Printing Utility? Direct Printing Utility is a program that sends the PDF files directly to your machine to print [...]

Using Direct Printing Utility 172 3. Special Features 5 Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing . The Direct Printing Utilit y window appears with th e PDF file is ad ded. 2 Select the machine to use. 3 Customize the machine settings. 4 Click Print . The selected PDF file is sent to the machine.[...]

173 3. Special Features Mac printing Some features may not be available de pending on models or options. It means that the features are not supported. 6 Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 Open the document to print. 2[...]

Mac printing 174 3. Special Features 9 Printing on both sides of the paper Some features may not be available de pending on models or options. It means that the features are not support ed (see "Variety feature" on page 7). Before printing in the duplex mode, de cide on which edge you will be binding your finished document. The bi nding o[...]

175 3. Special Features Linux printing Some features may not be available de pending on models or options. It means that the features are not supported. 11 Printing from applications There are a lot of Linux appl ications that allow you to print using Common UNIX Printing System (CUPS). You can prin t on your machin e from any such application. 1 O[...]

Linux printing 176 3. Special Features 13 Configuring Printer Properties You can change the default printing op tions or connection type with Printing utility supplied by o/s. 1 Launch Printing utility(Go to System > Administration > Printing menu or execute " system-config-printer " command in Terminal program). 2 Select your print[...]

177 3. Special Features Unix printing Some features may not be available de pending on models or options. It means that the features are not suppo rted (see "Features by models" on page 6). 14 Proceeding the print job After installing the printer, choose any of the image, text, or PS files to print. 1 Execute “ printui <file_name_to_[...]

Unix printing 178 3. Special Features Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. • Multiple pages: Print several pages on on e side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairlin[...]

4. Useful Management Tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. • Accessing management tools 180 • Easy Capture Manager 181 • Samsung AnyWeb Print 182 • Easy Eco Driver 183 • Using SyncThru™ Web Service 184 • Using Samsung Easy Printer Manager 187 • Using Samsung Printer Stat[...]

180 4. Useful Management Tools Accessing management tools Samsung provides a variety of manage ment tools for Samsung printers. 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs . • For Windows 8, from Charms , select Search > Apps . 3 Find Samsung Printers . 4 Un [...]

181 4. Useful Management Tools Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods. Capture your screen and launch Easy Capture Manager by simply pr essing the Print Screen key on the keyboard. No w you can easily print your captured screen as captured or edited.[...]

182 4. Useful Management Tools Samsung AnyWeb Print • Available for Windows OS users only. • This feature may not be available depending on model or optional goods. This tool helps you screen-cap ture, preview, scrap, and print Windows Internet Ex plorer pages more easi ly, than when you use an ordinary program. Download the software from the S[...]

183 4. Useful Management Tools Easy Eco Driver • This feature may not be av ailable depending on mode l or optional goods (see "Software" on page 6). • Available for Windows OS users only (see "Software" on page 6). With the Easy Eco Driver, you ca n apply Eco features to save paper and tone r before printing. Easy Eco Drive[...]

184 4. Useful Management Tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanation in this user’s guide may diffe r from your machine depending on its options or models. • Network model only. 1 Accessing SyncThru™ Web Service 1 Acces[...]

Using SyncThru™ Web Service 185 4. Useful Management Tools 2 SyncThru™ Web Service overview Some tabs may not appear depending on your model. Information tab This tab gives you general information about your machine. You can check things, such as remaining amount of tone r. You can also print reports, such as an error report. • Active Alerts:[...]

Using SyncThru™ Web Service 186 4. Useful Management Tools 3 Setting the system administrator’s information This setting is necessary for using the e-mail notification option. 1 Start a web browser, such as In ternet Explorer, from Windows. Enter the machine IP addr ess (http://xxx.xxx.xxx.xx x) in the address field and press the Enter key or c[...]

187 4. Useful Management Tools Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows and Mac OS user s only (see "Software" on page 6). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Sams[...]

Using Samsung Easy Printer Manager 188 4. Useful Management Tools Select the Help menu or click the button from the window. 1 Printer list The Printer List displa ys printers installed on your computer and network printers added by network discovery (Windows only). 2 Printer information This area gives you genera l information about your machine. Y[...]

Using Samsung Easy Printer Manager 189 4. Useful Management Tools 5 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the ne twork and machines. Some menus may not appear in the display depending on options or models. I f so, it is not a pplicable to your m achine. D[...]

190 4. Useful Management Tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • The Samsung Printer Statu s window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use. • Check the operating system(s) that are comp[...]

Using Samsung Printer Status 191 4. Useful Management Tools 3 Order Supplies You can order replacement toner cartridge(s) from online. 4 User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error oc curs. You can directly open the troubleshooting section in the user’s guide. 5 Close Close the [...]

192 4. Useful Management Tools Using Samsung Printer Experience Available for Windows 8 users only. Samsung Printer Experience is a Samsung applic ation that combines Samsung machine settings and machine ma nagement into one location. You can set device settings, or der supplies, open trou bleshooting guides, visit Samsung’s web site, and check c[...]

Using Samsung Printer Experience 193 4. Useful Management Tools 8 Adding/Deleting Printers If you do not have any printer added to the Samsung Printer Experience , or if you want to add/delete a printer, follow the instructions below. You can only add/delete network connected printers. Adding a printer 1 From the Charms , select Settings . Or, righ[...]

Using Samsung Printer Experience 194 4. Useful Management Tools Deleting a printer 1 From the Charms , select Settings . Or, right-click the Samsung Printer Experience page and select Settings . 2 Select Remove Printer 3 Select the printer you want to delete. 4 Click Yes . You can see that the deleted prin ter is removed from the screen. 9 Printing[...]

Using Samsung Printer Experience 195 4. Useful Management Tools 5 Click the Pr int button to start the print job. Cancelling a print job If the printing job is waiting in the prin t queue or print spooler, cancel the job as follows: • You can access this window by simp ly double-clicking the machine icon ( ) in the Windows task bar. • You can a[...]

Using Samsung Printer Experience 196 4. Useful Management Tools Basic tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose mult iple pages per s ide to save media. Advanced tab Paper settings This option allows you to set the basic paper [...]

Using Samsung Printer Experience 197 4. Useful Management Tools Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Job Accounting This option allows you to prin t with the given permission. Confidential Printing This option is used f[...]

5. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Paper feeding problems 199 • Power and cable connecting problems 200 • Printing problems 201 • Printing quality problems 205 • Operating system problems 213[...]

199 5. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tr ay. • Make sure that you are using the correct type of pap er. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause s[...]

200 5. Troubleshooting Power and cable connecting problems Click this link to open an anim ation about solving power proble ms. Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electr icity supply first and press t[...]

201 5. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the mac[...]

Printing problems 202 5. Troubleshooting The machine does not print. The printer driver may be incorrectly installe d. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. C heck the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size [...]

Printing problems 203 5. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. Disconnect the machine cable and reconnect . Try a print job that you have already printed successfully. If possib le, attach the cable and the machine to another computer that you know works and try a[...]

Printing problems 204 5. Troubleshooting Before printing, the machine emit s vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. The machine does not print special-sized paper, such as billing paper. Paper size and pape r size setting do not match. Set the correct pap er size in t[...]

205 5. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a redu ction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print • If a vertical white streak or faded area appears on the pa ge, the toner supply is [...]

Printing quality problems 206 5. Troubleshooting Dropouts If faded areas, generally rounde d, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. • The moisture content of the paper is uneven or the paper ha s moist spots on its surface. Try a di fferent brand of paper. • The paper lot is bad. The m[...]

Printing quality problems 207 5. Troubleshooting Black background If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. • Check the environmental conditions: very dry conditions or a hi gh level of humidity (higher th an 80% RH) can increase the amou nt of background shading. • Remove the old toner cart[...]

Printing quality problems 208 5. Troubleshooting Background scatter Background scatter results from bits of tone r randomly distributed on the printed page. • The paper may be too damp. Try printing wi th a different batch of paper. Do not open packages of paper until nece ssary so that the paper does not absorb too much moisture. • If backgrou[...]

Printing quality problems 209 5. Troubleshooting Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tigh t or too loose against the paper stack. Curl or wave • E nsure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and[...]

Printing quality problems 210 5. Troubleshooting Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. Solid color or black pages • The toner cartridge may not be installed prop erly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Rem ove the toner cartridge and install a new on[...]

Printing quality problems 211 5. Troubleshooting Character voids Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try anothe r type of transparency. Because of the co mposition of transparencies, some characte r voids are normal. • You may be printing on the wrong surface [...]

Printing quality problems 212 5. Troubleshooting • An unknown image repetitively appears on a few sheets • Loose toner • Light print or contamination occurs Your machine is probably being use d at an altitu de of 1,000 m ( 3,281 ft) or above. The high altitude may affect the print qual ity, such as loose toner or light imaging. Change the alt[...]

213 5. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with yo ur computer f or further informat ion on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the [...]

Operating system problems 214 5. Troubleshooting 2 Common Mac problems Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the PDF file as an image[...]

Operating system problems 215 5. Troubleshooting 3 Common Linux problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Condition Suggested solutions When printing more than one copy, the second copy does not print. The problem occurs on Ubuntu 12.04 due to the problem in standard CUP[...]

216 Contact SA MSUNG wor ldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center Website ALGERIA 0800 100 100 www.samsung.com/ n_africa ANGOLA 91-726-7864 www.samsung.com ARGENTINA 0800-333-3733 www.samsung.com.ar ARMENIA 0-800[...]

Contact SAMSUNG worldwide 217 Contact SA MSUNG wor ldwide COSTA RICA 0-800-507-7267 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_en (English) CROATIA 062 SAMSUNG (062 726 786) www.samsung.com/hr Cote D’ Ivoire 8000 00 77 www.samsung.com/ africa_fr/ CYPRUS 8009 4000 only from land line www.samsung.com/gr CZECH 800-SAMSUNG (800-726786) [...]

Contact SAMSUNG worldwide 218 Contact SA MSUNG wor ldwide GUATEMALA 1-800-299-0013 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_en (English) HONDURAS 800-27919267 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_en (English) HONG KONG (852) 3698-4698 www.samsung.com/hk (Chinese) www.samsung.com/ hk_en (English) HUNGARY 06-80-SAM[...]

Contact SAMSUNG worldwide 219 Contact SA MSUNG wor ldwide MOZAMBIQUE 847267864 / 82726786 4 www.samsung.com NAMIBIA 08 197 267864 www.samsung.com NIGERIA 0800-726-7864 www.samsung.com/ africa_en/ NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/min) www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com/nz NICARAGUA 00-1800-507[...]

Contact SAMSUNG worldwide 220 Contact SA MSUNG wor ldwide QATAR 800-2255 (800-CALL) www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) RWANDA 9999 www.samsung.com ROMANIA 08008 SAMSUNG (08008 726 7864) TOLL FREE No. www.samsung.com/ro RUSSIA 800-00-0077 www.samsung.com SAUDI ARABIA 9200-21230 www.samsung.com/sa (Arabic) SENEGAL 8-800-555-[...]

Contact SAMSUNG worldwide 221 Contact SA MSUNG wor ldwide UKRAINE 0-800-502-000 www.samsung.com/ua (Ukrainian) www.samsung.com/ ua_ru (Russian) URUGUAY 000 405 437 33 www.samsung.com UZBEKISTAN 8-10-800-500-55-500 www.samsung.com VENEZUELA 0-800-100-5303 www.samsung.com/ve VIETNAM 1 800 588 889 www.samsung.com ZAMBIA 0211 350370 www.samsung.com [...]

222 Glossary Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802). 8[...]

Glossary 223 Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client . BOOTP enables 'diskless workstatio[...]

Glossary 224 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk. DHCP also provides a me chanism for allocation of IP addre[...]

Glossary 225 Glossary ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automa tically detects and corrects errors in the fax transmission process that are some times caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as anothe[...]

Glossary 226 Glossary Gateway A connection between computer networ ks, or between a c omputer network and a telephone line. It is very popular, as it is a computer or a network that allows access to anothe r computer or network. Grayscale A shade of gray that represents light and dark portions of an image when color images are converted to gra ysca[...]

Glossary 227 Glossary IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defin es a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth[...]

Glossary 228 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a netwo rking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diod e (LED) is a semiconductor d evice that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identi fier associate[...]

Glossary 229 Glossary NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC , and the network protocols were based on the archetyp al Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mech anism that make s a vir[...]

Glossary 230 Glossary PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic an d desktop publishing areas. - that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like p[...]

Glossary 231 Glossary SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network. It also provides an authen ticated Inter-process communication mechanism. SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions [...]

Glossary 232 Glossary TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an im age capture API for Microso ft Windows and Apple Mac operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access netw[...]

Glossary 233 Glossary WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desk top devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more adva[...]

234 Index Index A accessing management tools 180 AirPrint 153 AnyWeb Print 182 C cleaning inside 55 outside 54 pickup roller 57 cleaning a machine 54 control panel 18 convention 9 D direct printing utility 171 driver installation Unix 115 E eco button 18 eco printing 40 F favorites settings, for printing 40 features 4 print media feature 75 front v[...]

Index 235 Index UNIX 115 Windows 109 installing environment 81 , 103 IPv6 configuration 107 SetIP program 105 , 106 , 107 , 141 wireless network setup 118 n-up printing Mac 173 O overlay printing create 168 delete 169 print 169 P placing a machine adjusting the altitude 159 print mobile OS 150 print media card stock 34 envelope 32 labels 33 output [...]

Index 236 Index replacing toner cartridge 50 SyncThru Web Service general information 184 T toner button 18 toner cartridge estimated lif e 47 handling instructions 46 non-Samsu ng and refilled 46 redistributing toner 48 , 50 storing 46 tray adjusting the width and length 26 changing the tray size 26 loading paper in m anual feeder/multi-purpose tr[...]