Samsung ML-2160 manual

BASIC User’s Guide ML-216x Series ML-216xW Series BASIC User’s Guide This guide provides information concer ning installation, basic operation and troubleshooting on windows. ADVANCED This guide prov ides informatio n about insta llation, advanced configu ration, operation and troubleshooting on vari ous OS environm ents. Some features may not [...]

2 BASIC 1 . Introduction Key benefits 4 Features by models 6 Useful to know 8 About this user’s guide 9 Safety information 10 Machine overview 15 Control panel overview 18 Turning on the machine 20 Installing the driver locally 21 Reinstalling the driver 22 2 . Learning the Basic Usage Printing a demo page 24 Media and tray 25 Basic printing 34 3[...]

1. Introduction This chapter provides info rmation you need to know before using the machine. •K e y b e n e f i t s 4 • Features by models 6 • Useful to know 8 • About this user’s guide 9 • Safety information 10 • Machine overview 15 • Control panel overview 18 • Turning on the machine 20 • Installing the driver locally 21 • [...]

Key benefits Environmentally friendly • To save toner and paper, this machin e supports the Eco feature (see "Easy Eco Driver" on page 159). • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced p rint features" on pa ge 141). • To save paper, you can print on both sides of the paper[...]

Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 61). • Print watermark: You can customize yo ur documents with words, such as “Confidential” (see "Using advanced print features" on page 141). • Print posters: The text and pictures[...]

Features by models Some features and optional goods may not be available depe nding on model or country. Operating System Software Operating System ML-216x Series ML-216xW Series Windows ● ● Macintosh ● ● Linux ● ● Unix Software ML-216x Series ML-216xW Series PCL printer driver SPL printer driver ● ● PS printer driver XPS printer dr[...]

Features by models Variety feature ( ● : Included, Blank: Not available) Features ML-216x Series ML-216xW Series Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100 Base TX wired LAN Network Interface 802.11b/g/n wireless LAN ● IPv6 ● Eco printing(Easy Eco Driver) a a. Setting the ECO settings is av ailable from the windows driver. ●[...]

Useful to know Where can I download the machine’s driver? •Visit www.samsung.com/printer to download the latest machine’s driver, and inst all it on your system. Where can I purchase a ccessories or supplies? •Inquire at a Samsung distribut or or your retailer. •Visit www.samsung.com/supplies. Select your country/region to view product se[...]

9 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Read the safety in formation before using the machine. • If you have a problem using the mach ine, refer to the troubleshooting chapter. • Terms used in thi[...]

10 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a sa fe place for future reference. 3 Important safety[...]

Safety information 11 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears d[...]

Safety information 12 1. Introduction 6 Installation / Moving Warning Caution Do not allow too many papers to sta ck up in the paper output tray. It can damage the machine. Do not block or push objects into the ve ntilation opening. This could result in elevated component temperatures whi ch can cause damage or fire. Use of controls or adjustments [...]

Safety information 13 1. Introduction 7 Maintenance / Checking Caution Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge should be 16 AWG or larger. Otherwise, it can cause damage to the machine, and could result in elect ric shoc k o[...]

Safety information 14 1. Introduction 8 Supply usage Caution • Do not remove any covers or gu ards that are fastened with screws. • Fuser un its shou ld only be repaired b y a cer tified serv ice technician. Repair by non-certified technicians could result in fire or electric shock. • The machine should only be repaired by a Samsung service t[...]

15 1. Introduction Machine overview 9 Accessories Power cord Quick installation guide Output stacker a a. Refer to the Quick Install Guide to a ttach the output stac ker to the machine. Software CD b b. The software CD contains th e printer drivers and software applications. Misc. accessories c c. Miscellaneous accessories in cluded with your machi[...]

Machine overview 16 1. Introduction 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 6). 1 Control panel 3 Tray 5 Output support 7 Toner cartridge 2 Tray handle 4 Output tray 6 [...]

Machine overview 17 1. Introduction 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 6). 1U S B p o r t 2P o w e r r e c e p t a c l e 1 2[...]

18 1. Introduction Control panel overview This control panel may differ from yo ur machine depending on its model. There are various types of control panels. 1 Toner LED Shows the status of the toner (see "Status LED" on page 56). 2 (Status LED) Shows the status of your machin e (see "Status LED" on page 56). 1 2 3 4 3 (WPS) Con[...]

Control panel overview 19 1. Introduction 3 (Print screen) • Prints the screen - Press this button and the green LED will st art blinking. If you want to print only the act i ve screen, release the button when the green LED stops blinking. If you want to print the whole screen, release the button while it’s blinking. • Print Screen can only b[...]

20 1. Introduction Turning on the machine 1 Connect the machine to th e electricity supply first. 2 press (power) on the control panel. If you want to turn the power off, press (power) on the control panel. 1 2[...]

21 1. Introduction Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a n etwork connected machine’s driver (see Advanced Guide). • If you are a Macintosh or Linux OS user , re[...]

22 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall . 3 F[...]

2. Learning the Basic Usage After installation is complete, you may wa nt to set the ma chine’s default settings. Refer to the next secti on if you would like to set or change values. This ch apter provides inform ation about the overall menu structure an d the basic setup options. • Printing a demo page 24 • Media and tray 25 • Basic print[...]

24 2. Learning the Basic Usage Printing a demo page Print a demo page to make s u re that the machine is operati ng correctly (Windows only). To print a demo page: • Open the Printing Preferences (see "Opening printing pr eferences" on page 35) > Samsung tab > Demo page[...]

25 2. Learning the Basic Usage Media and tray This chapter provides info rmation o n how to load print medi a into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Sams ung ’s warranty or service agreements. • Make sure not to use the inkjet phot [...]

Media and tray 26 2. Learning the Basic Usage 2 Loading pape r in the tray 1 Open the tray. Then, adjust the tray size to the media size you are loading (see "Tray overview" on page 25). 2 Flex or fan the edge of the paper stack to separate the pages before loading papers. 3 Place the paper with the side yo u want to print facing up and o[...]

Media and tray 27 2. Learning the Basic Usage 4 Squeeze the paper width gu ide and slide it to the edge of the paper stack without causing it to bend. • Do not push the paper width guide too far causing the media to warp. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. • If you do not adju[...]

Media and tray 28 2. Learning the Basic Usage 3 Manual feeding in the tray The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes ( see "Print media specif ications" on page 61). Tips on using the manual feeder • Load only one type, size and weight of print media at time in the[...]

Media and tray 29 2. Learning the Basic Usage The media types are shown in the Printing Preferences . To get the higest printing quality, select th e proper media type from the Printing Preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 35). For example, if you want to prin t on labels, select La[...]

Media and tray 30 2. Learning the Basic Usage To print an envelope, place it as shown in the following figure. If you select Envelope from the Printing Preferences window, but the printed images get easily erased, select Thick Envelope and try printing again. However, this might cause some noise when printing. • When selecting envelopes, cons ide[...]

Media and tray 31 2. Learning the Basic Usage Labels To avoid damaging the ma chine, use only labels desi gned for use in laser printers. • When selecting labels, cons ider the following factors: - Adhesives: Should be stable at your machine’s fusing temperature. Check your machine’s specific ations to view the fusing temperature (about 170°[...]

Media and tray 32 2. Learning the Basic Usage Card stock/ Custom-sized paper • In the software applicat ion, set margins at least 6.4 mm (0.25 inches) away from the edges of the material. Preprinted paper When loading preprinted pape r, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper [...]

Media and tray 33 2. Learning the Basic Usage 5 Setting the paper size and type After loading paper in the paper tray, set the paper size and type. Open the Printing Preferences (see "Opening printing preferences" on page 35) and set the paper si ze and type in the Paper tab. If you want to use special-sized pa per such as billing paper, [...]

34 2. Learning the Basic Usage Basic printing For special printing features, refer to the Advanced Guide (see "Usi ng advanced print features" on page 141). 6 Printing If you are a Macintosh or Linux user, refer to the "Macintosh printing" on page 151 or "Linux printing" on page 153. The following Printing Preferences [...]

Basic printing 35 2. Learning the Basic Usage 7 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. 8 Opening printing preferences • The Printing Preferences window that appears in [...]

Basic printing 36 2. Learning the Basic Usage Using a favorite setting The Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Presets item, follow these steps: 1 Change the settings as needed on each tab. 2 Enter a name for the item in the Presets[...]

3. Maintenance This chapter provides inform ation about purc hasing supplies, acces sories and maintenance parts ava ilable for your machine. • Ordering supplies and accessories 38 • A vailable supplies 39 • Available maintenance parts 40 • Storing the toner cartridge 41 • Redistributing toner 43 • Replacing the toner cartridge 44 • C[...]

38 3. Maintenance Ordering supplies and accessories Available accessories may differ from country to coun try. Contact your sales r epresenta tives to obtain the list of available su pplies, and maintenance parts. To order Samsung-authorized supplies, accesso ries, and maintenance parts, contact your local Samsung de aler or the retailer whe re you[...]

39 3. Maintenance Available supplies When supplies reach the end of their life spans, you can order the followi ng types of supplies for your machine: Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or other supplies, these must be purchased in [...]

40 3. Maintenance Available maintenance parts To purchase maintenance parts, co ntact the source where yo u bought the machine. Replacing ma intenance parts can be performed on ly by an authorized service provider, dealer, or the r etailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has[...]

41 3. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humid ity. Samsung suggests users follow these recommendations to ensure optimal performance, highest qual ity, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environm ent in which [...]

Storing the toner cartridge 42 3. Maintenance 1 Handling instructions • Do not touch the surface of the phot oconductive drum in the cartridge. • Do not expose the cartridge to unnecessary vibrations or shock. • Never manually rotate the drum, especial ly in the reverse direction; this can cause internal damage and toner spillage. 2 Toner car[...]

43 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variat ion side to side. • The Toner LED bl inks orange. If this happens, you can temporari ly improve print quality by redistributing the remaining tone r in the cartridge. In some case s, white s[...]

44 3. Maintenance Replacing the toner cartridge • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or sciss ors to open th e toner cartridge package. They might scratch the drum of the c artridge. • If toner gets on your clothing, wipe it o ff with a dry cloth and wash clothing in co ld [...]

Replacing the toner cartridge 45 3. Maintenance When a toner cartridge has reached the en d of life, the machin e will stop printing.[...]

46 3. Maintenance Cleaning the machine If printing quality problems occur or if yo u use your machine in a dusty environment, you need to clean yo ur machine regularly to keep it in the best printing condition and use yo ur machine longer. • Cleaning the cabinet of the machine with cleaning materials cont ai ning large amount s of alcohol, solven[...]

Cleaning the machine 47 3. Maintenance • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 1 2[...]

Cleaning the machine 48 3. Maintenance 6 Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine.[...]

49 3. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine ma y be contaminated by toner , which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least tw o people are holding th e machine securel[...]

4. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Tips for avoiding paper jams 51 • C learing paper jams 52 • Understanding the status LED 55 This chapter gives helpful in formation for what to do if you encounter an error. If your machine has a display screen, check the me ssage on the dis[...]

51 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media types, most pa per jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 25). • Do not overload the tray. Ensure that the paper level is b e[...]

52 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray[...]

Clearing paper jams 53 4. Troubleshooting 2 Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Before opening the top cover, close the output support first.[...]

Clearing paper jams 54 4. Troubleshooting If you do not see the paper in this area, stop and go to next step:[...]

55 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message an d its instructions from the troubleshooting part. • You can also resolve the error with the guidelines from th[...]

Understanding the status LED 56 4. Troubleshooting 3 Status LED Status Description (Status LED) Off The machine is off-line or save mode. Green Blinking • When the backlight slowly blinks, the mach ine is receiving data from the computer. • When the backlight blinks rapidly, the machine is printing data. On The machine is on-line and can be use[...]

Understanding the status LED 57 4. Troubleshooting 4 Toner LED/ WPS LED Status Description (Toner LED) Orange Blinking Small amount of toner is left in the cartridge. The esti mated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporaril y increase the printing quality by redistributing the toner (see "Red[...]

5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. •S p e c i f i c a t i o n s 5 9 • Regulatory information 68 •C o p y r i g h t 7 8[...]

59 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 332 x 215 x 178 mm (13.07 x 8.46 x 7.01 inches) Weight Machine with consumables 4.95 kg (10.91 lbs) Noise Le[...]

Specifications 60 5. Appendix Power consumptio n Average operating mode Less than 310W Ready mode Less than 30 W Power save mode Less than 0.9 W (ML-216x Series), Less than 1.2 W (ML-216xW Series) Power off mode Less than 0.45 W (0.1 W c ) Wireless d Module T77H262 / SPW-B4319S a. Sound Pressure Level, ISO 7779. Conf iguration tested: basic machine[...]

Specifications 61 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight/Capacity a Tray Manual feeding in tra y b Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m 2 (19 to 23 lbs bond) • 150 sheets of 80 g/m 2 (21 lbs bond) 71 to 85 g/m 2 (19 to 23 lbs bond) • 1 sheet Legal 216 x 356 mm (8.5 x 14 inches)[...]

Specifications 62 5. Appendix Thick paper Refer to the Plain paper section Refer to the Plain paper section 86 to 120 g/m 2 (23 to 32 lbs bond) • 50 sheets of 120 g/m 2 (32 lbs bond) 86 to 120 g/m 2 (23 to 32 lbs bond) • 1 sheet Thin paper Refer to the Plain paper section Refer to the Plain paper section 60 to 70 g/m 2 (16 to 19 lbs bond) • 1[...]

Specifications 63 5. Appendix Labels c Letter, Legal, Oficio, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain paper section 120 to 150 g/m 2 (32 to 40 lbs bond) • 10 sheets 120 to 150 g/m 2 (32 to 40 lbs bond) • 1 sheet Card stock Letter, Legal, Oficio, US Folio, A4, JIS B5, ISO B5, Executive, A5, Postcard 4x6 Refer to the Plain [...]

Specifications 64 5. Appendix 3 System requirements Microsoft® Windows® Operating system Requirement (recommended) CPU RAM free HDD space Windows® 2000 In tel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentiu[...]

Specifications 65 5. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Macintosh Operating system Requ[...]

Specifications 66 5. Appendix Linux Items Requirements Operating system Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.1 (32 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.0 4 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat® Enterprise Linu x W[...]

Specifications 67 5. Appendix 4 Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Items Specificatio ns Network interface •8 0 2[...]

68 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requ irements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I las[...]

Regulatory information 69 5. Appendix 7 Power saver 8 Recycling 9 China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mar[...]

Regulatory information 70 5. Appendix 10 Correct disposal of this pro duct (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) The United States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location,[...]

Regulatory information 71 5. Appendix This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection again st harmful interferenc e in a residential installation. This equipment generat es, uses and can radia te radio f[...]

Regulatory information 72 5. Appendix The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wirel ess device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices ar e on. The power outp ut of the wireles[...]

Regulatory information 73 5. Appendix 15 Turkey only 16 Replacing the fitted plug (for UK only) Important The mains lead for this ma chine is fitted with a sta ndard (BS 13 63) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost th[...]

Regulatory information 74 5. Appendix 17 Declaration of conformity (European countries) Approvals and Certifications January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of the member states related to low voltage equipment. January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of the Member States related to [...]

Regulatory information 75 5. Appendix European radio approval information (for products fitted with EU-approved radio devices) Low power, Radio LAN typ e devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer syste m which is intended for ho me or office use. Thi[...]

Regulatory information 76 5. Appendix As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wirel ess device near the body (this does not include extremities) is typi cal. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting. This [...]

Regulatory information 77 5. Appendix 20 China only[...]

78 5. Appendix Copyright © 2011 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notic e. Samsung Electronics is not respon sible for any direct or indirect damages, arisin g from or related to use of this user’s guide[...]

ADVANCED User’s Guide ML-216x Series ML-216xW Series ADVANCED User’s Guide This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be availabl e depending on models or countries. BASIC This guide provides informatio n concerning installation, bas[...]

80 ADVANCED 1 . Software installation Installation for Macintosh 83 Reinstallation for Macintosh 84 Installation for Linux 85 Reinstallation for Linux 87 2 . Using a network-connected machine Useful network programs 89 Wired network setup 90 Installing driver over the network 93 IPv6 configuration 101 Wireless network setup 104 Samsung MobilePrint [...]

81 ADVANCED Printing quality problems 181 Operating system problems 189[...]

1. Software installation This chapter provides instructions for installing ess ential and help ful softwar e for use in an en vironment where the machine is connected via a cable. A loca lly connected machine is a machine dire ctly attached to your computer using the cable. If your machine is attached to a ne twork, skip the following steps be low [...]

83 1. Software installation Installation for Macintosh 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 Click Continue . 6 Read[...]

84 1. Software installation Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 Do[...]

85 1. Software installation Installation for Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When[...]

Installation for Linux 86 1. Software installation 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to install the machine softwar[...]

87 1. Software installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a sup[...]

2. Using a network- connected machine This chapter gives you step-by-step instructions f or setting up a net work connected machine and sof tware. • Useful network programs 89 • W ired network setup 90 • Installing driver over the network 93 • IPv6 configuration 101 • W ireless network setup 104 • Samsung MobilePrint 136 Supported optio[...]

89 2. Using a network-connected machine Useful network programs There are several prog rams available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and opt[...]

90 2. Using a network-connected machine Wired network setup You must set up the network protocols on your mach ine to use it on your network. You can use network after connecting network cable to a corresponding port on your machine. • For models that do not have the display screen on the control panel, use the SyncThru™ Web Service or SetIP pr[...]

Wired network setup 91 2. Using a network-connected machine 1 Install this program fr om the supplied CD-ROM by double-click Application > SetIP > Setup.exe . 2 Follow the instructions in the installation window. 3 Connect your machine to the network with a network cable. 4 Turn on the machine. 5 From the Windows Start menu, select All Progra[...]

Wired network setup 92 2. Using a network-connected machine 4 Click the icon (t hird from left) in the SetIP window to open the TCP/ IP configuration window. 5 Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this in formation assigned by a network manager before proceeding. Find the[...]

93 2. Using a network-connected machine Installing driver over the network • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 17 ). • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6[...]

Installing driver over the network 94 2. Using a network-connected machine If your machine is not found on the network or locally, an error message appears. Select the option yo u want and click Next . 5 The searched machines will be shown on the screen. Select the one you wish to use and click OK . If the driver searched only one machine, the conf[...]

Installing driver over the network 95 2. Using a network-connected machine /a”<dest_path>” or /A”<dest_path>” Specifies destination path for installation. The destination path should be a fully qualified path. Since machine drivers should be installed on the OS specific location, this command applies to only application software[...]

Installing driver over the network 96 2. Using a network-connected machine 7 Macintosh 1 Make sure that the machine is conne cted to your n etwork and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Installer OS [...]

Installing driver over the network 97 2. Using a network-connected machine 10 Click Install . All components nec essary for machine operations will be installed. If you click Customize , you can choose individual components to install. 11 Enter the password and click OK . 12 Installing software requires you to restart your computer. Click Continue [...]

Installing driver over the network 98 2. Using a network-connected machine Install the Linux driver and add network printer 1 Make sure that the machine is conne cted to your network and powered on. Also, your machine’s IP address should have been set. 2 Download the Unified Li nux Driver package from the Samsung website. 3 Extract the UnifiedLin[...]

Installing driver over the network 99 2. Using a network-connected machine To use the UNIX printer dr iver, you have to install the UNIX printer driver package first, then setup th e printer. You can download the UNIX printer driver package from the Samsun g website (www.sams ung.com > find your pro duct > Support or Downloads). Installing th[...]

Installing driver over the network 100 2. Using a network-connected machine Uninstalling the printer driver package The utility should be used to delete the printer installed in the system. a Run “ uninstallprinter ” command from the terminal. It will open the Uninstall Printer Wizard . The installed printers are li sted in the drop-down list. [...]

101 2. Using a network-connected machine IPv6 configuration IPv6 is supported properly only in Windows Vi sta or higher. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting . In the IPv6 network environment, foll ow the next proced ure to use the IPv6 address. 10 From th[...]

IPv6 configuration 102 2. Using a network-connected machine Setting IPv6 addresses The machine supports the fo llowing IPv6 addresses fo r network printing and managements. • Link-local Address : Self-configured lo cal IPv6 address (Address starts with FE80). • Stateless Address : Automatically configured IPv6 address by a network router. • S[...]

IPv6 configuration 103 2. Using a network-connected machine 7 Enter the rest of the addr ess (e.g.,:3FFE: 10:88:194:: AAAA . “A” is the hexadecimal 0 through 9, A through F). 8 Choose the DHCPv6 configuration. 9 Click the Apply button. Using SyncThru™ Web Service 1 Start a web browser, such as Inte rnet Explorer, th at supports IPv6 addressin[...]

104 2. Using a network-connected machine Wireless network setup • Make sure your machine supports wireless networking. Wi reless networking may not be available depending on the model (see "Features by models" on page 6). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again [...]

Wireless network setup 105 2. Using a network-connected machine 13 Introducing wireless set up methods You can set wireless settings ei ther from the machine or th e computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting meth[...]

Wireless network setup 106 2. Using a network-connected machine If problems occur during wireless set up or driver installation, refer to the trou bleshooting chapter (see "Troubleshooting" on page 133). From the computer Access point via USB cable (recommended) () • Windows user, see "Access poin t via USB cable" on page 111.[...]

Wireless network setup 107 2. Using a network-connected machine 14 Using the WPS button If your machine and an ac cess point (or wireless rou ter) support Wi-Fi Protected Setup™ (WPS), you can ea sily configure the wir eless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless [...]

Wireless network setup 108 2. Using a network-connected machine Machines with a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for more than 2 seconds. The machine starts waiting for up to two minutes until you press the WPS (PBC) button on the access point (or wireless router). 2 Press the WPS (PBC) bu[...]

Wireless network setup 109 2. Using a network-connected machine Machines without a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the sta tus LED blinks quickly. The machine starts connecting to th e wireless network. The LED blinks slowly for up to two minutes unti l you p[...]

Wireless network setup 110 2. Using a network-connected machine Re-connecting to a network When the wireless function is off, the ma chine automatically tries to re-connect to the access point (o r wireless router) with th e previously used wireless connection settings and address. In the following cases, the machin e automatically re-connects to t[...]

Wireless network setup 111 2. Using a network-connected machine After completing the wireless network connection, you need to install a machine driver to print from an appl ication (see "Installing driver over the network" on pa ge 93). 1 Press the ( Menu ) button on the control panel. 2 Press Network > Wireless > WLAN Settings . 3 [...]

Wireless network setup 112 2. Using a network-connected machine • If wireless network set up has been set be fore, the Wireless Network Setting Information window appears. If you want to reset the wireless settings, check the check box and click Next . • For models that support the WP S button (without a USB cable connection), the window shown [...]

Wireless network setup 113 2. Using a network-connected machine If you cannot fin d the network name you want to choose, or if you want to set the wireless config uration manually, click Advanced Setting . • Enter the wireless Network Name: Enter the SSID of the access point (SSID is cas e-sensitive). • Operation Mode: Select Infrastructure . ?[...]

Wireless network setup 114 2. Using a network-connected machine 9 The window shows the wireless netwo rk settings and checks if the settings are correct. Click Next . •For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in the window. If it shows Static, click Change TCP/IP to change the assignment method to DH[...]

Wireless network setup 115 2. Using a network-connected machine • Network N ame(SSID) : The default Network Name is the model name and the maximum length is 22 characters (not including "Direct-xx-"). • Network Ke y is the numeric string, and the size is 8 ~ 64 characters. 12 When the wireless network set up is completed, disconnect t[...]

Wireless network setup 116 2. Using a network-connected machine 5 Select Using the WPS button and click Next . • For models that support WPS bu tton, the above window appears. • If your machine is connected with a USB cable, the above window does not appear. Disconnect the USB cable if you want to set up the wireless network using the WPS butto[...]

Wireless network setup 117 2. Using a network-connected machine - SSID Type: After completing the wi reless network connection process, the AP’s SSID information appears on the display. •For models without a display sc reen, follow the steps below. a Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the st atus [...]

Wireless network setup 118 2. Using a network-connected machine Creating the ad hoc network in Windows 1 Check whether the USB cable is connected to the machine. 2 Turn on your computer and the wireless network machine. 3 Insert the supplied software CD into your CD-ROM drive. 4 Select the Wireless Setting and Installation option. 5 Read the Licens[...]

Wireless network setup 119 2. Using a network-connected machine Before entering the IP address for the machine, you must know the computer’s network configuration info rmation. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s networ k configuration is set to [...]

Wireless network setup 120 2. Using a network-connected machine 16 If you want to register your ma chine with the Samusng web site and receive useful information, click On-line Registration . If not, click Finish . 17 Setup using Macintosh Items to prepare • Access point • Network-connected computer • Software CD that was pr ovided with your [...]

Wireless network setup 121 2. Using a network-connected machine • If wireless network setting has been set before, Wireless Network Setting Information window appears. If you want to reset the wireless settings, check the check box and click Next . • For models that support the WP S button (without a USB cable connection), the window shown belo[...]

Wireless network setup 122 2. Using a network-connected machine • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. WPA Personal or WPA[...]

Wireless network setup 123 2. Using a network-connected machine 14 The window shows the wireless netwo rk settings and check if settings are right. Click Next . • For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in the window. If it shows Static, click Change TCP/IP to change the assignment method to DHCP. ?[...]

Wireless network setup 124 2. Using a network-connected machine • Network N ame(SSID) : The default Network Name is the model name and the maximum length is 22 characters (not including "Direct-xx-"). • Network Ke y is the numeric string, and the size is 8 ~ 64 characters. 17 When the wireless network settings are completed, disconnec[...]

Wireless network setup 125 2. Using a network-connected machine 10 Select Using the WPS button and click Next . • For models that support the WPS button, the above window appears. • If your machine is connected with a USB cable, the above window does not appear. Disconnect the USB cable if you want to set up the wireless network using the WPS b[...]

Wireless network setup 126 2. Using a network-connected machine - SSID Type: After completing the wi reless network connection process, the AP’s SSID information appears on the display. •For models without a display sc reen, follow the steps below: a Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the st atus [...]

Wireless network setup 127 2. Using a network-connected machine 8 Click Agree to agree to the license agreement. 9 When the message that warns that a ll applications will close on your computer appears, click Continue . 10 Click Wireless Network Setting button on the User Options Pane . 11 The software searches for wireless network devices. If the [...]

Wireless network setup 128 2. Using a network-connected machine Before entering the IP address for the machine, you must know the computer’s network configuration info rmation. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s networ k configuration is set to [...]

Wireless network setup 129 2. Using a network-connected machine • After completing the wireless networ k connection, you need to install a machine driver to print from an a pplication (see "Installing driver over the network" on page 93). • See your network administrator, or the person that set up your wireless network, for informatio[...]

Wireless network setup 130 2. Using a network-connected machine 1 Check whether or not the network cabl e is connected to the machine. If not, connect the machine wi th a standard network cable. 2 Start a web browser such as Internet Explorer, Safa ri, or Firefox and enter your machine’s new IP addr ess in the browser window. For example, 3 Click[...]

Wireless network setup 131 2. Using a network-connected machine Disconnect the network cable (standard or network). Your machine should then start communicating wirelessly wi th the network. In case of Ad-hoc mode, you can use a wireless LAN and wired LAN simultaneously. 19 Turning the Wi-Fi network on/off If your machine has a display, you ca n al[...]

Wireless network setup 132 2. Using a network-connected machine From the USB cable-conn ected computer(recommended) • When setting from the supplied soft ware CD, see the a ccess point via USB cable. -Windows user, see "Access point via USB cable" on page 111. -Macintosh user, see "A ccess point via USB ca ble" on page 120. ?[...]

Wireless network setup 133 2. Using a network-connected machine -Access SyncThru Web Se rvice , select Settin gs > Network Settings > Wireless > Wi-Fi Direct . -Enable or disable Wi-Fi Direct . Setting up the mobile device • After setting up Wi-Fi Direct from the printer, refer to the user manual of the mobile device you are using to set[...]

Wireless network setup 134 2. Using a network-connected machine Connecting Failure - Invalid Security • Security is not configured correctly. Check the configured security on your access point and machine. Connecting Failure - Ge neral Connection Error • Your computer is not receiving a sign al from your machine. Check the USB cable and your ma[...]

Wireless network setup 135 2. Using a network-connected machine • Check whether firewall software (V3 or Norton) is blocking the communication. If the computer and the machine are connected on the same network and it cannot be found when searching, fir ewall software might be blocking the communication. Refer to the user's guide for the sof [...]

136 2. Using a network-connected machine Samsung MobilePrint 22 What is Samsung MobilePrint? Samsung MobilePrint is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compatible with yo ur Android, Windows and iOS smart phones but also with your iP[...]

3. Special features This chapter explains sp ecial printing features. • Altitude adjustment 138 • C hanging the default print settings 139 • Setting your machine as a default machine 140 • U sing advanced print features 141 • Using Direct Printing Utility (Windows only) 149 • Using memory/hard drive features 150 • M acintosh printing [...]

138 3. Special features Altitude adjustment Print quality is affe cted by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, d etermine the altitude where you are. • For Windows an[...]

139 3. Special features Changing the default print settings 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers . •For Windows XP/Ser ver 2003, select Printer and Faxes . •For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . •For Windows 7, select Control Panel > D[...]

140 3. Special features Setting your machine as a default machine 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers . •For Windows XP/Ser ver 2003, select Printer and Faxes . •For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . •For Windows 7, select Control Panel [...]

141 3. Special features Using advanced print features XPS printer driver : used to print XPS fi le format. • See "Features by models" on page 6. • The XPS printer driver can be inst alled only on Windows Vista OS or higher. • Install optional memory when an XPS job does not print because the printer is out of memory. • For models [...]

Using advanced print features 142 3. Special features 2 Understanding special printer features You can use advanced printing fea tures when using your machine. To take advantage of the pr inter features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name[...]

Using advanced print features 143 3. Special features Poster Printing Prints a single- page document onto 4 (P oster 2x2), 9 ( Poster 3x3) , or 16 (Poster 4x4) sheets of paper, for the purpose of pasti ng the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecti[...]

Using advanced print features 144 3. Special features • Double-sided Printing a • Double-sided Printing (Manual) a Print on both sides of a sheet of paper (duplex). Before printing, decide how you wa nt your document oriented. • You can use this feature with Letter, Le gal, A4, US Folio or Oficio sized paper • If your machine does not have [...]

Using advanced print features 145 3. Special features Paper Options Changes the size of a document to a ppear larger or smaller on th e printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing do cument. For example, you use it when you want to ha[...]

Using advanced print features 146 3. Special features Overlay a This option is available only when you use the PC L/SPL printer driver (see "Software" on page 6). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a sp e c i a l f i l e f o r m a t t h a t c a n b e p r i n t e d o n a ny document. Overlays a[...]

Using advanced print features 147 3. Special features Overlay ( Using a page overlay ) a Click the Advanc ed tab. b Select the desired overlay from the Text drop-down list. c I f the ov erla y fil e yo u wa nt d oes not a ppe ar in the Text drop-down list, select Edit... from the l ist a nd cl ick Load . Select the overlay file you want to use. If [...]

Using advanced print features 148 3. Special features Print Mode • This feature is available only if you have installed the optional memory or mass storage device (HDD). • Some menus may not appear on the display depending on option s or models. If so, it is not applica ble to y our ma chine. • Print Mode: The default Print Mode is Normal , w[...]

149 3. Special features Using Direct Printing Utility (Windows only) 3 What is Direct Printing Utility? Direct Printing Utility is a program that sends PDF fi les directly to your machine to print without having to opening the file. To install this program, select Advanced Installation > Custom Installation and put a check mark in this program w[...]

150 3. Special features Using memory/hard drive features Some menus may not appear on the display depending on options or models. I f so, i t is not a pplicab le to your machin e. 6 From the printer driver After installing the op tion al memory, you can use adva nced printing features, such as proofing a job and specifying of printing a private job[...]

151 3. Special features Macintosh printing Some features may not be available de pending on models or options. It means that the features are not supported. 8 Printing a document When you print with a Maci ntosh, you need to check the printer driver settings in each application you use. Follow the steps below to prin t from a Macintosh: 1 Open the [...]

Macintosh printing 152 3. Special features 11 Printing on both sides of the paper Some features may not be available de pending on models or options. It means that the features are not supported. Before printing in the duplex mode, de cide on which edge you will be binding your finished document. The bi nding options are, as follows: • Long-Edge [...]

153 3. Special features Linux printing Some features may not be available de pending on models or options. It means that the features are not supported. 13 Printing from applications There are a lot of Linux appl ications that allow you to print using Common UNIX Printing System (CUPS). You can prin t on your machin e from any such application. 1 O[...]

Linux printing 154 3. Special features 14 Printing files You can print many differen t types of files on your machine using the standard CUPS, directly from the comm and line interface. The C UPS lpr utility allows you to do that, but the driver’s package replaces the stand ard lpr tool by a much more user-friend ly LPR GUI program. To print any [...]

155 3. Special features Unix printing Some features may not be available de pending on models or options. It means that the features are not supported. 16 Proceeding the print job After installing the printer, choose any of the imag e, text, PS or HPGL files to print. 1 Execute “ printui <file_name_to_print> ” command. For example, if yo [...]

Unix printing 156 3. Special features Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. • Multiple pages: Print several pages on on e side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairlin[...]

4. Useful management tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. • Samsung AnyWeb Print 158 • E asy Eco Driver 159 • Using SyncThru™ Web Service 161 • Using Samsung Easy Printer Manager 164 • Using Samsung Printer Status 167 • Using Smart Panel 169 • Using the Linux Unified Dr[...]

158 4. Useful mana gement tools Samsung AnyWeb Print Available for Windows and Macintosh OS users only. This tool helps you screen-capture, previ ew, scrap, and print pages more easily, than when you use an ordinary program. To open the Program: • For Windows: Select Start > All Programs > Samsung Printers > Samsung AnyWeb Print > Dow[...]

159 4. Useful mana gement tools Easy Eco Driver With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer prop erties should be checked. Easy Eco Driver also allo ws you simple editing such as removing images and texts, cha[...]

160 4. Useful mana gement tools Understanding Easy Capture Manager Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited.[...]

161 4. Useful mana gement tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanati on in this user’s guide may diffe r from your machine depending on its options or models. • Network model only. 1 Accessing SyncThru™ Web Service 1 Acc[...]

Using SyncThru™ Web Service 162 4. Useful mana gement tools • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports and font reports. Settings tab This tab allows you to set configurat[...]

Using SyncThru™ Web Service 163 4. Useful mana gement tools If you have not co nfigured outgoi ng server environment, go to Settings > Network Settings > Outgoing Mail Server(SMTP) to configure network environment before setting e-mail notification. 4 Select Enable check box to use the E-mail Notification . 5 Click Add button to add e-ma il[...]

164 4. Useful mana gement tools Using Samsung Easy Printer Manager Samsung Easy Printer Mana ger is an application that combines Samsung machine settings into one location. Sa msung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of these features prov ide a gateway to conveniently[...]

Using Samsung Easy Printer Manager 165 4. Useful mana gement tools Click the Help ( ) button from the upper-right corner of the window and click on any option you want to know about. 6 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the network and machines. Device[...]

Using Samsung Easy Printer Manager 166 4. Useful mana gement tools Alert Settings (Windows only) This is menu includes setting s related to er ror alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Povides options relating to receiving alerts via email. • History Alert: Provides a history of d[...]

167 4. Useful mana gement tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • Available for Windows users. • The Samsung Printer Statu s window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use. • Check the[...]

Using Samsung Printer Status 168 4. Useful mana gement tools 3 Order Supplies You can order replacement toner cartridge(s) from online. 4 Troubleshooting You can directly open the troubleshooting section in the user’s guide. 5 Close Close the window.[...]

169 4. Useful mana gement tools Using Smart Panel Smart Panel is a prog ram that monitors and inform s you of the machine’s status, and allows you to customize the mach ine’s settings. You can download Smart Panel from the Samsung website (see "Insta lling the Smart Pan el" on page 85). • Available for Linux OS users only. • The S[...]

Using Smart Panel 170 4. Useful mana gement tools 9 Changing Smart Panel ‘s settings Right-click on the Smart Panel icon and select Configure Smart Panel . Select the settings you want from the Configure Smart Panel window.[...]

171 4. Useful mana gement tools Using the Linux Unified Driver Configurator The Unified Driver Configur ator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driv er to use Unified Driver Configurator (see "Installation for Linux" on page 85). After the driver is installed on your Linux syste[...]

Using the Linux Unified Driver Configurator 172 4. Useful mana gement tools Printers tab View the current system’s prin ter configuration by clicki ng on the machine icon button on the left side of the Unified Driver Configurator window. The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer:[...]

Using the Linux Unified Driver Configurator 173 4. Useful mana gement tools • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Remove Class: Removes the selected machine class. 12 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a por[...]

5. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • P aper feeding problems 175 • Power and cable connecting problems 176 • Printing problems 177 • Printing quality problems 181 • Operating system problems 189[...]

175 5. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maxi mum paper capacity of the tray . • Make sure that you are using the correct type of pap er. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause [...]

176 5. Troubleshooting Power and cable connecting problems Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electr icity supply first and press the ( Power ) button on the control panel. • Disconnect the machine?[...]

177 5. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Check the power cord connectio ns. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the ma[...]

Printing problems 178 5. Troubleshooting The machine does not print. The printer driver may be incorrectly installe d. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. C heck the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size [...]

Printing problems 179 5. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. Disconnect the machine cable and reconnect . Try a print job that you have already printed successfully. If possib le, attach the cable and the machine to another computer that you know works and try a[...]

Printing problems 180 5. Troubleshooting Before printing, the machine emit s vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. The machine does not print special-sized paper, such as billing paper. Paper size and pape r size setting do not match. Set the corre ct paper size in t[...]

181 5. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a redu ction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print • If a vertical white streak or faded area appears on the page , the toner supply is [...]

Printing quality problems 182 5. Troubleshooting Toner specks • The paper may not meet specifications; for ex ample, the paper may be too moist or rough. • The transfer roller may be dirty. Cl ean the inside of your machine (see "Cleaning the machine" on page 46). • The paper path may need cleaning. Contact a service representative [...]

Printing quality problems 183 5. Troubleshooting Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machin e has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 44). If white vertical streaks appea[...]

Printing quality problems 184 5. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printe d side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cart ridge and, install a new one (see "Replacing the toner cartridge" on page 44). • Par[...]

Printing quality problems 185 5. Troubleshooting Misformed characters • If characters are improperly formed and producing hollow im ages, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tigh t or too loose ag[...]

Printing quality problems 186 5. Troubleshooting Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of th e machine (see "Cle[...]

Printing quality problems 187 5. Troubleshooting Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 46). • Check the paper type and quality. • Remove the toner cartridge and then , install a new one (see "Replacing the toner cartridge" on page 44). If the problem persists, the machine may req[...]

Printing quality problems 188 5. Troubleshooting Curl If the printed paper i s curled or pa per does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin (se[...]

189 5. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows 2000/XP/2003/Vista User’s Guide that came with your computer for further information on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all so[...]

Operating system problems 190 5. Troubleshooting 2 Common Macintosh problems Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the PD[...]

Operating system problems 191 5. Troubleshooting 3 Common Linux problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your syst em. Open Unified Driver Conf igurator and switch [...]

Operating system problems 192 5. Troubleshooting 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be printed. The PostScri pt driver may not be installed correctly. • Install the PostScript driver (see &q[...]

193 Contact SA MSUNG wor ldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center Web Site ALBANIA 42 27 575 5 ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 AUSTRALIA 1300 36 2 603 www.samsung.com AUSTRIA 0810-SAM[...]

Contact SAMSUNG worldwide 194 Contact SA MSUNG wor ldwide GEORGIA 8-800-555-555 GREECE IT and Mobile : 80111-SAMSUNG (80111 7267864) from land line, local charge/ from mobile, 210 6897691 Cameras, Camcorders, Televisions and Household Appliances From mobile and fixed 2106293100 www.samsung.com GUATEMALA 1-800-299-0013 www.samsung.com HONDURAS 800-2[...]

Contact SAMSUNG worldwide 195 Contact SA MSUNG wor ldwide NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com NICARAGUA 00-1800-5077267 www.samsung.com NORWAY 815-56 480 www.samsung.com OMAN 800-SAMSUNG (726-7864) www.samsung.com PANAMA 800-7267 www.samsung.com PERU 0-800-777-08 www.samsung.com PHILIPPINES 1800-10-SAMSUNG (726-7864) 1-800-3-SAM[...]

Contact SAMSUNG worldwide 196 Contact SA MSUNG wor ldwide U.K 0330 SAMSUNG (726-7864) www.samsung.com U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com UKRAINE 0-800-502-000 www.samsung.com/ua www.samsung.com/ ua_ru UZBEKISTAN 8-10-800-500-55-5 00 www.samsung.com VENEZUELA 0-800-100-5303 www.samsung.com VIETNAM 1 800 588 889 www.samsung.com Country/Re[...]

197 Glossary Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802). 8[...]

Glossary 198 Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client . BOOTP enables 'diskless workstatio[...]

Glossary 199 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk. DHCP also provides a me chanism for allocation of IP addre[...]

Glossary 200 Glossary ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automa tically detects and corrects errors in the fax transmission process that are some times caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as anothe[...]

Glossary 201 Glossary Gateway A connection between computer networ ks, or between a c omputer network and a telephone line. It is very popular, as it is a computer or a network that allows access to anothe r computer or network. Grayscale A shades of gray that represent light and dark portions of an image when color images are converted to gra ysca[...]

Glossary 202 Glossary IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defin es a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth[...]

Glossary 203 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a netwo rking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diod e (LED) is a semiconductor d evice that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identi fier associate[...]

Glossary 204 Glossary NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC , and the network protocols were based on the archetyp al Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mech anism that make s a vir[...]

Glossary 205 Glossary PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic an d desktop publishing areas. - that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like p[...]

Glossary 206 Glossary SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network. It also provides an authen ticated Inter-process communication mechanism. SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions [...]

Glossary 207 Glossary TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image captur e API for Microsoft Windows and Apple Macintosh operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access[...]

Glossary 208 Glossary WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desk top devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more adva[...]

209 Index Index C cleaning inside 46 outside 46 pickup roller 48 cleaning a machine 46 control panel 18 convention 9 D direct printing utility 149 driver installation Unix 98 E eco printing 36 F favorites settings, for printing 36 features 4 print media fe ature 61 front view 16 G general icons 9 glossary 197 J jam clearing paper 52 tips for avoidi[...]

Index 210 Index Linux 97 Macintosh 96 UNIX 98 Windows 93 installing environment 67 introducing network programs 89 IPv6 configuration 101 SetIP program 90 , 91 , 92 , 129 wireless network setup 104 N-up printing Macintosh 151 O overlay printing create 146 delete 147 print 147 P placing a machine adjusting the altitude 138 PostScript driver troubles[...]

Index 211 Index SetIP program 90 , 129 special print features 137 specifications 59 print media 61 stop button 19 supplies available supplies 39 estimated toner ca rtridge life 42 ordering 39 replacing toner cartridge 44 SyncThru Web Service general information 161 T toner cartridge estimated lif e 42 handling instructions 42 non-Samsung and re fil[...]