Samsung ML-2955DW manual

ML-295x Series User’s Guide Basic imagine the possibilities This guide provides information conce rning installation, basic operation and troubleshooting on windows.[...]

2 Contents  1 . Introduction 4 Key benefits 6 Features by models 8 Useful to know 9 About this user’s guide 10 Safety information 16 Machine overview 19 Control panel overview 21 Turning on the machine 22 Installing the driver locally 23 Reinstalling the driver  2 . Menu overview and basic setup 25 Printing a demo page 26 Media and tr[...]

1. Introduction This chapter provides information yo u need to know before using the machine. •K e y b e n e f i t s 4 •F e a t u r e s b y m o d e l s 6 •U s e f u l t o k n o w 8 • About this user’s guide 9 • Safety information 10 • Machine overview 16 • Control panel overview 19 • Turning on the machine 21 • Installing the dr[...]

  Key benefits Environmentally friendly • To save toner and paper, this machine supports the Eco feature. • To save paper, you can print mult iple pages on a single sheet of paper (see Advanced Guide). • To save paper, you can print on both sides of the paper (double- sided printing) (see Advanced Guide). • To save electricity, this m[...]

  Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Pri nt media specifications" on page 68). • Print watermark: You can customize yo ur documents with words, such as “Confidential” (see Advanced Guid e). • Print posters: The text and pict ures of each page of your docume[...]

  Features by models Some features and optional goods may not be available depending on model or country. Operating System Software Operating System ML-295xND Series ML-295xDW Series ML-295xD Series Windows ● ● ● Macintosh ● ● ● Linux ● ● ● Unix ● ● ● Software ML-295xND Series ML-295xDW Series ML-295xD Series PCL/ SPL [...]

Features by models 7 1. Introduction Variety feature ( ● : Included, ○ : Optional, Blank: Not available) Features ML-295xND Series ML-295xDW Series ML-295xD Series Hi-Speed USB 2.0 ● ● ● Network Interface Ethern et 10/100 B ase TX wired LAN ● ● Network Interface 802.1 1b/g/n wireless LAN ● IPv6 ● ● Eco printing ● ● ● Wi-Fi[...]

Useful to know The machine does not print. • Open the print queue list an d remove the document from the list (see "Canceling a print job" on page 39). • Remove the driver and install it again (see "Installing the driver locally" on page 22). • Select your machine as your default machine in your Windows. Where can I purcha[...]

9 1. Introduction About this user’s guide This user's guide provides inform ation for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety informatio n before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this [...]

10 1. Introduction Safety information These warnings and prec autions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and unde rstand all of these instructions before using the machine. After readin g this section, keep it in a safe place for future reference.  3 Important[...]

Safety information 11 1. Introduction Caution  5 Operating method Caution Do not remove the plug by pulling on the cord; do not handle the plug with wet hands. This could result in electric shock or fire. During an electrical stor m or for a period of non- operation, remove the power plug from the electrical outlet. This could result in el ec[...]

Safety information 12 1. Introduction  6 Installation / Moving Warning Caution Do not block or push obje cts into the ventilation opening. This could result in elevated component temperat ures which can cause damage or fire. Be care when replacing paper or removing jammed paper. New paper has sharp edges an d can cause painful cuts. When prin[...]

Safety information 13 1. Introduction  7 Maintenance / Checking Caution Do not place the machine on an unstable surface. The machine could fall, causing injury or machin e damage. The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, contact the e[...]

Safety information 14 1. Introduction  8 Supply usage Caution Keep the power cable and the conta ct surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened with screws. • Fuser units should only be repaired by a certified service technicia[...]

Safety information 15 1. Introduction When toner gets on your cl othing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water.[...]

16 1. Introduction Machine overview  9 Accessories Power cord Software CD a a. The software CD contains th e printer drivers, user’s guide, and so ftware applications. Misc. accessories b b. Miscellaneous accessories in cluded with your machine may vary by coun try of purchase and specific model.[...]

Machine overview 17 1. Introduction  10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1 Output tray 3 Front cover 5 Tray 1 7 Paper width guides on a manual feeder 2 Control panel 4 Paper level indicator 6 Manual fee[...]

Machine overview 18 1. Introduction  11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1 Network port a a. Network and wireless models only (see "Features by mod els" on page 6). 3 Power-switch 5 Rear cover [...]

19 1. Introduction Control panel overview This control panel may differ from your machine depending on its model. There are vari ous types of control panels. 1 Toner LED Shows the status of the toner (see "Status LED" on page 63). 2 (Status LED) Shows the status of your machine (see "Status LED" on page 63). 3 Eco Enters eco mod[...]

Control panel overview 20 1. Introduction • Print Screen can only be used in the Windows and Macintosh operating systems. • You can only use this function with USB-connected machine. • When printing the active window/whole mo nitor screen using the print screen button, the machine may use more toner depending on what is being printed. • You[...]

21 1. Introduction Turning on the machine 1 Connect the machine to the electricity supply first. Press the power key or turn th e switch on if the machine has a power switch. 2 1[...]

22 1. Introduction Installing the driver locally A locally connected machine is a ma chine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide). • If you are a Macintosh, Linux, or Unix OS use[...]

23 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver.  13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstal[...]

2. Menu overview and basic setup After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information ab out the overall menu structure and the basic setup options. •P r i n t i n g a d e m o p a g e 2 5 • Media and tray 26 ?[...]

25 2. Menu overview and basic setup Printing a demo page Print a demo page to make sure that the machin e is operating correctly. To print a demo page: In ready mode, press and hold ( Cancel ) button for about 2 seconds until the status LED blinks, and release. For a model with a Demo pa ge button ( ), press the button to print a demo page.[...]

26 2. Menu overview and basic setup Media and tray This chapter provides information on how to load print media into your machine. •U s i n g p r i n t m e d i a t h a t d o e s not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’ s warranty or service agreements. • Make sure not to use[...]

Media and tray 27 2. Menu overview and basic setup Paper quantity indicator shows the amount of paper in the tray. 1 Full 2 Empty Paper type available for duplex printing Depending on the power voltage yo ur machine uses, available pa per types for duplex printing diffe rs. Refer to the below table. Power voltage Available paper 110V Letter, Legal,[...]

Media and tray 28 2. Menu overview and basic setup  2 Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it may ca use a paper jam.[...]

Media and tray 29 2. Menu overview and basic setup[...]

Media and tray 30 2. Menu overview and basic setup  3 Loading in manual feeder The manual feeder can hold special size s and types of print material, such as postcards, note cards, and envelopes. Tips on using the manual feeder • Load only one type, size and weight of pr int media at time in the manual feeder. • If you select Manual Feede[...]

Media and tray 31 2. Menu overview and basic setup[...]

Media and tray 32 2. Menu overview and basic setup  4 Printing on special media The table below shows the specia l media usable in each tray. The media types are shown in the Printing Preferences . To get the higest printing quality, select the proper media t ype from the Printing Preferences window > Paper tab > Paper Type (see "O[...]

Media and tray 33 2. Menu overview and basic setup ( ● : Included, Blank: Not available) Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it a s shown in the following figure. If envelopes are printed out with wrin kles, crease, or black bold lines, open the rear cover and try prin[...]

Media and tray 34 2. Menu overview and basic setup • Use only well-constructed en velopes with sharp and well- creased folds. • Do not use stamped envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, self-adhesive seals, or other synthetic materials. • Do not use damaged or poorly made envelopes. • Be sure the sea[...]

Media and tray 35 2. Menu overview and basic setup • Ensure that transparencies are no t wrinkled, curled, or have any torn edges. • Do not use transparencies that separate from th e backing sheet. • To prevent transparencies f r o m s t i c k i n g t o e ac h o t h e r , d o n o t l et the printed sheets stack up as they are being printed ou[...]

Media and tray 36 2. Menu overview and basic setup • Make sure that there is no ex posed adhesive material between labels. Exposed areas can cause labe ls to peel off during printing, which can cause paper jams. Expo sed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once. The [...]

Media and tray 37 2. Menu overview and basic setup  5 Setting the paper size and type After loading paper in the paper tr ay, set the paper size and type. Open the Printing Preferences (see "Openin g printing pref erences" on page 40) and set the pa per size and type in the Paper tab. If you want to use special-size d paper such as [...]

38 2. Menu overview and basic setup Basic printing  7 Printing If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced Guide. The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document you want to print. 2 Select Print from the File menu. 3 Select your machine from the Select Printer list. 4 The b[...]

Basic printing 39 2. Menu overview and basic setup  8 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in th e Windows task bar. • You can also cancel the current job by pressing ( Cancel ) on the co[...]

Basic printing 40 2. Menu overview and basic setup  9 Opening printing preferences •T h e Printing Preferences window that appears in this user’s guide may differ depend ing on the machine in use. However, the composition of the Printing Preferences window is similar. • When you select an option in Printing Preferences , you may see a w[...]

Basic printing 41 2. Menu overview and basic setup 1 Change the settings as needed on each tab. 2 Enter a name for th e item in the Presets input box. 3 Click ( Add ). When you save Presets , all current driver settings are saved. Select more options and click ( Update ), settings will be added to the Presets you made. To use a saved se tting, sele[...]

Basic printing 42 2. Menu overview and basic setup Setting eco mode on the control panel • The settings set from the ma chine’s driver override the settings on the control panel. • If you set the ec o mode on with a password from the SyncThru™ Web Service ( Settings tab > Machine Settings > System > Eco > Settings ), the Onforce[...]

3. Maintenance This chapter provides information ab out purchasing supplies, acce ssories and maintenance parts available for your machine. • Ordering supplies and accessories 44 • Available supplies 45 • Available maintenance parts 46 • Redistributing toner 47 • Replacing the toner cartridge 48 • Cleaning the machine 50[...]

44 3. Maintenance Ordering supplies and accessories Available accessories may di ffer from country to countr y. Contact your sales representatives to obtain the list of available su pplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and mainte nance parts, contact your local Sa msung dealer or the retailer whe re you [...]

45 3. Maintenance Available supplies When supplies reach the end of thei r life spans, you can order the following types of supplies for your machine: Depending on the options, pe rcen tage of image area, and job mode used, the toner cart ridge’s lifespan may differ. When purchasing new toner ca rtridges or other supplies, these must be purchased[...]

46 3. Maintenance Available maintenance parts To purchase maintenance parts, contact the source where you boug ht the machine. Repl acing maintenan ce part s can be performed on ly by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replaceme nt of any maintenance parts once it ha[...]

47 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. •T h e Toner LED blinks yellow. If this happens, you can temporarily improve print quality by redistributing the remain ing toner in the cartridge. In some case s, white str[...]

48 3. Maintenance Replacing the toner cartridge • Before opening the front cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open th e toner cartridge packag e. Th ey might scratc h the drum of the c artridge. • If toner gets on your clothing, wipe it o ff with a dry cloth an d wash cl othing in [...]

Replacing the toner cartridge 49 3. Maintenance When a toner cartridge has re ached the end of life, the ma chine will stop printing. 1 2[...]

50 3. Maintenance Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the mach ine with cleaning materials cont aining large amounts of alcohol, solvents, [...]

Cleaning the machine 51 3. Maintenance Use a dry lint free cloth when cl eaning the inside of the machin e, be careful not to dam age th e transfer roller or any other in side parts. Do not use solvents such as benzene or thinner. Printing quality problems ca n occur and cause damage to the machine. 1 2 2 1 2 1[...]

Cleaning the machine 52 3. Maintenance 3 Cleaning the pickup roller • Use a dry lint-free clot h to clean the machine. • If your machine has a power sw itch, turn the power switch of f before cleaning the machine.[...]

Cleaning the machine 53 3. Maintenance 2 2 1 1[...]

4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 55 • Clearing paper jams 56 • Understanding the status LED 62  This chapter gives helpful inform ation for what to do if you encounter an error. If your machine has a display screen, check the mes sage on the d[...]

55 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media types, most paper jams can be av oided. To avoid pape r jams, refer to the following guidelines: • Ensure that the adjustab le guides are positioned correctly (see "Tray overview" on page 26). • Do not overload the tray. Ensu re that the paper leve l is [...]

56 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently.  1 In tray 1[...]

Clearing paper jams 57 4. Troubleshooting  2 In the manual feeder[...]

Clearing paper jams 58 4. Troubleshooting  3 Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Before opening the front cover, close the output support first.[...]

Clearing paper jams 59 4. Troubleshooting 1 2[...]

Clearing paper jams 60 4. Troubleshooting  4 In the exit area[...]

Clearing paper jams 61 4. Troubleshooting  5 In the duplex area 1 2 1 2[...]

62 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its inst ructions from the troubleshooting part. • You also can resolve the error with the guideline from the[...]

Understanding the status LED 63 4. Troubleshooting  6 Status LED Status Description (Status LED) Off The machine is off-line. Green Blinking • When the backlight slowly blinks, the machin e is receiving data from the computer. • When the backlight blinks rapidly, the machine is printi ng data. On • The machine is on-line and can be used[...]

Understanding the status LED 64 4. Troubleshooting  7 Toner LED/ WPS LED Status Description (Toner LED) Orange Blinking Small amount of toner is le ft in the cartridge. The es timated cartridge life of to ner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see &[...]

5. Appendix This chapter provides product specif ications and information concerning applicable regulations. •S p e c i f i c a t i o n s 6 6 • Regulatory information 76 •C o p y r i g h t 8 7[...]

66 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without notice. See www.samsung.com/printer for possible changes in information. Items Description Dimension Width x Length x Height 348 x 338 x 197 mm (13. 7 x 13.3 x 7.7 inches) Weight Machine with consumables 7.2 kg (15.87 lbs) Noi[...]

Specifications 67 5. Appendix Power consumption Average operating mode Less than 400 W Ready mode Less than 45 W Power save mode Less than 1.2 W Power off mode Less than 0.2 W (0.1 W c ) Wireless d Module T77H262 a. Sound Pressure Level, ISO 77 79. Configuration te sted: basic machine installation, A4 paper, simplex printing. b. See the rating labe[...]

Specifications 68 5. Appendix 2 Print media specifications Type Si ze Dimensions Print media we ight/Capacity a Tray Manual feeder b Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m 2 (16 to 43 lbs bond) • 250 sheets of 80 g/m 2 (21 lbs bond) 60 to 220 g/m 2 (16 to 59 lb s bond) • 1 sheet of 80 g/m 2 (21 lbs bond) Legal 216 x 356[...]

Specifications 69 5. Appendix Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches ) Not available in a tray. 60 to 220 g/m 2 (16 to 59 lb s bond) • 1 sheet of 80 g/m 2 (21lbs bond) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162[...]

Specifications 70 5. Appendix Labels c Letter, Lega l, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain paper section Not available in a tray. 120 to 150 g/m 2 (32 to 40 lbs bond) Card stock Letter, Lega l, US Folio, A4, JIS B5, ISO B5, Executive, A5, Postcard 4x6 Refer to the Plai n paper section 121 to 163 g/m 2 (32 to 43 lbs bond) [...]

Specifications 71 5. Appendix 3 System requirements Microsoft® Windows® Operating system Requirement (recommended) CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium[...]

Specifications 72 5. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Wi ndows operating systems. • Users who have administrator ri ghts can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Se rvices Pack 4 or higher is required. Macintosh Operating system R[...]

Specifications 73 5. Appendix Linux Items Requirements Operating system Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0 , 11.1, 11.2 (32/64 bit) SuSE 10.0, 10.1 (32 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat® Enterprise Li[...]

Specifications 74 5. Appendix Unix 4 Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Items Requirements Operating system Sun Sol[...]

Specifications 75 5. Appendix Network operating system • Windows 2000/Server 2 003 /Server 2008/XP/Vi sta/7/Server 2008 R2 •V a r i o u s L i n u x O S • Mac OS X 10.4 ~ 10.6 •U n i x Network protocols •T C P / I P v 4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv 1/2/3, HTTP[...]

76 5. Appendix Regulatory information This machine is desig ned for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Clas s I la[...]

Regulatory information 77 5. Appendix 8 Recycling 9 China only This printer contains advanced energy conservation technology that reduces powe r consumption when it is not in active use. When the printer does not re ceive data for an extended period of time, power cons umption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are regis[...]

Regulatory information 78 5. Appendix 10 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) The United States of America only Dispose unwanted electr onics through an approv ed recycler. To find the nearest recycling location[...]

Regulatory information 79 5. Appendix This equipment has been tested and found to co mply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to prov ide reasonable protection against harmful interference in a resident ial installation . This equipment generates, uses and can radiate ra dio [...]

Regulatory information 80 5. Appendix The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, fo r use of a wireless device near the body (this does not include extr emities). This device should be used more than 20 cm (8 inches ) from the body when wireless devices are on. The power output of the wireles[...]

Regulatory information 81 5. Appendix 15 Turkey only 16 Replacing the fitted plug (for UK only) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you ch ange or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the [...]

Regulatory information 82 5. Appendix You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. 17 Declaration of conformity (European countries) Approvals and Certifications January 1, 1995: Council Directive 2006/ 95/EC Approximation of the laws of the member states related to low voltage equipment. January 1, 1996: Council [...]

Regulatory information 83 5. Appendix The product has been tested against TBR21. To assist in the use and application of terminal equipm ent which complies with this standard, the European Telecomm unication Standards Institute (ETSI) has issued an advisory docu ment (EG 20 1 121) which contains notes and additional requirements to ensure network c[...]

Regulatory information 84 5. Appendix Additional limitations, cautions, an d concerns for specific countries are listed in the specific country se ctions (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radi o Approval Marks on the system rating label. If the country you [...]

Regulatory information 85 5. Appendix 19 Israel only Only use drivers approved for th e country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Techni cal Support fo r additional information.[...]

Regulatory information 86 5. Appendix 20 China only[...]

87 5. Appendix Copyright © 2011 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for informat ion purposes only. All information in cluded herein is subject to change without notic e. Samsung Electronics is not responsible for an y direct or indirect damages, arising from or related to use of this user’s guide. [...]

Copyright 88 5. Appendix[...]

89 Index C cleaning inside 50 outside 50 pickup roller 52 cleaning a machine 50 control panel 19 convention 9 E eco button 19 eco printing 41 F favorites settings, for printing 40 features 4 print media fe ature 68 front view 17 G general icons 9 J jam clearing paper 56 tips for avoiding paper jams 55 L Linux system requirements 74 loading paper in[...]

Index 90 supplies available supplies 45 ordering 45 replacing toner cartridge 48 T toner cartridge redistributing toner 47 replacing the cartridge 48 tray adjusting the width and length 26 changing the tray size 26 loading paper in m anual feeder/multi-purpose tray 30 U understanding the status LED 62 Unix system requirements 73 using help 41 W Win[...]

ML-295x Series User’s Guide Advanced imagine the possibilities This guide provides information about insta llation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country.[...]

2 Contents 1 . Software installation 5 Installation for Macintosh 7 Reinstallation f or Macintosh 8 Installation for Linux 10 Reinstallation for Linux 2 . Using a network-connected machine 12 Useful network programs 13 Wired network setup 17 Installing driver over the network 29 IPv6 configuration 32 Wireless network setup 3 . Useful setting menus [...]

Contents 3 6 . Troubleshooting 108 Paper feeding problems 109 Power and cable connecting problems 110 Printing problems 114 Printing quality problems 122 Operating system problems Contact SAMSUNG worldwide Glossary[...]

1. Software installation This chapter provides instructions for in stalling essential and helpful software for use in an environment where the mach ine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the follo wing steps below and g[...]

5 1. Software installation Installation for Macintosh 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD -ROM drive. 3 Double-click the CD-ROM ic on that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 Click Continue . 6 Rea[...]

Installation for Macintosh 6 1. Software installation 18 Click Add .[...]

7 1. Software installation Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD -ROM drive. 3 Double-click the CD-ROM ic on that appears on your Macintosh desktop. 4 D[...]

8 1. Software installation Installation for Linux You need to download Linux soft ware packages from the Samsung website to install the printer so ftware (http://www.samsung.com > find your product > Su pport or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When [...]

Installation for Linux 9 1. Software installation 4 Right-click the Smart Panel pack age and extract the package. 5 Double click cdroot > Linux > smartpanel > install.sh . 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type [...]

10 1. Software installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter th e system password. You must log in as a su[...]

2. Using a network-connected machine This chapter gives you step-by-step in structions for setti ng up a network connected machine and software. • Useful network programs 12 • Wired network setup 13 • Installing driver over the network 17 • IPv6 configuration 27 • Wireless network setup 30[...]

12 2. Using a network-connected machine Useful network programs There are several programs availabl e to setup the network settings easily in a network environment. For the network administrator especially, managing several machin es on the network is possible. Before using the programs belo w, set the IP address first.  1 SyncThru™ Web Ser[...]

13 2. Using a network-connected machine Wired network setup You must set up the network protocol s on your machine to use it on your network. You can use network after conn ecting network cable to a corresponding port on your machine. • For models that do not have th e display screen on the control panel, use the SyncThru™ We b Service or SetIP[...]

Wired network setup 14 2. Using a network-connected machine 1 Install this program from the supplied CD-ROM by double- click Application > SetIP > Setup.exe . 2 Follow the instructions in the inst allation window. 3 Connect your machine to the network with a network cable. 4 Turn on the machine. 5 From the Windows Start menu, select All Progr[...]

Wired network setup 15 2. Using a network-connected machine IPv4 configuration using SetIP (Macintosh) Before using the SetIP program, disa ble the computer firewa ll from System Preferences > Security > Firewall . The following instructions may vary from your model. 1 Connect your machine to the network with a network cable. 2 Insert the Ins[...]

Wired network setup 16 2. Using a network-connected machine 4 Enter the machine’s new inform ation into the configuration window. In a corporate intranet , you may need to have this information assigned by a network manager before proceeding. Find the machine’s MA C address from the Network Configuration Report (see "Printing a network con[...]

17 2. Using a network-connected machine Installing driver over the network  6 Windows 1 Make sure that the machine is conn ected to the network and powered on. Also, your machin e’s IP address should have been set (see "Setting IP address" on page 13). If the “ Found New Hardware Wizard ” appears during the installation proced[...]

Installing driver over the network 18 2. Using a network-connected machine Following command-line are e ffective and operated when command is used with /s or /S . But /h , /H or /? are exceptional commands that can be operated solely. Command- line Definition Description /s or /S Starts silent installation. Installs machine drivers without promptin[...]

Installing driver over the network 19 2. Using a network-connected machine /a”<dest_path>” or /A”<dest_path>” Specifies destination path for installation. The destination path should be a fully qualified path. Since machine drivers should be installed on the OS specific location, this command applies to only application software[...]

Installing driver over the network 20 2. Using a network-connected machine /nd or /ND Commands not to set the installed driver as a default machine driver. It indicates installed machine driver will not be the default machine driver on your system if there are one or more printer drivers installed. If there is no installed machine driver on your sy[...]

Installing driver over the network 21 2. Using a network-connected machine  7 Macintosh 1 Make sure that the machine is connected to your network and powered on. 2 Insert the supplied software CD into your CD -ROM drive. 3 Double-click the CD-ROM ic on that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Instal[...]

Installing driver over the network 22 2. Using a network-connected machine 14 Open the Applications folder > Utilities > Print Setup Utility . • For Mac OS X 10.5-10.6, open the Applications folder > System Preferences and click Print & Fax . 15 Click Add on the Printer List . • For Mac OS X 10.5-10.6, click the “ + ” icon. A d[...]

Installing driver over the network 23 2. Using a network-connected machine Install the Linux driver and add network printer 1 Make sure that the machine is connected to your network and powered on. Also, your machin e’s IP address should have been set. 2 Download the Unified Linux Driver package from the Samsung website. 3 Extract the UnifiedLinu[...]

Installing driver over the network 24 2. Using a network-connected machine  9 UNIX • Make sure your machine supports the UNIX operating system before installing the UNIX printer driver (see basic guide) • The commands are marked with “”, when typing the commands, do not type “”. To use the UNIX printer driver, you have to install [...]

Installing driver over the network 25 2. Using a network-connected machine 8 Run “ installprinter ” from the command line . This will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures. On some UNIX OS, for exampl e on Solaris 10, just added printers may not be enabled an d/or may not [...]

Installing driver over the network 26 2. Using a network-connected machine 7 Queue type shows the connection as lpd or jetdirect in the corresponding list box. Additionally, usb type is available on Sun Solaris OS. 8 Select Copies to set the number of cop ies. 9 Check the Collate option to receive copies already sorted. 10 Check the Reverse Order o[...]

27 2. Using a network-connected machine IPv6 configuration IPv6 is supported proper ly only in Windows Vista or higher. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting . In the IPv6 network environment, follow the next procedure to use the IPv6 address.  10 Fro[...]

IPv6 configuration 28 2. Using a network-connected machine Setting IPv6 addresses The machine supports the followi ng IPv6 addresses for network printing and managements. • Link-local Address : Self-configured local IPv6 address ( Address starts with FE80). • Stateless Address : Automatically configured IPv6 address by a network router. • Sta[...]

IPv6 configuration 29 2. Using a network-connected machine 4 Click TCP/IPv6 on the left pane of the website. 5 Check the IPv6 Protocol check box to activate IPv6 . 6 Check the Manual Address check box. Then, the Address/ Prefix text box is activated. 7 Enter the rest of the addr ess (e.g.,:3FFE:10:88:194:: AAAA . “A” is the hexadecimal 0 throug[...]

30 2. Using a network-connected machine Wireless network setup Make sure your machine su pports a wireless network. Wireless network may not be available depending on the model.  12 Getting started Understanding your network type Typically, you can only have one connection between your computer and the machine at a time. Wireless network name[...]

Wireless network setup 31 2. Using a network-connected machine From the computer From the computer, we recommen d using a USB cable with the program provided in the supplied software CD. See "Setup using Windows" on page 37. • With a USB cable: You can simply set up a wireless network using the program on the suppli ed software CD. Only[...]

Wireless network setup 32 2. Using a network-connected machine Choosing your type There are two methods available to connect your machine to a wireless network using the (W PS) button on the control panel. The Push Button Configuration (PBC) method allows you to connect your machine to a wireless network by pressing both the (WPS) button on the con[...]

Wireless network setup 33 2. Using a network-connected machine ► Connecting in PIN mode 1 Press and hold the (WPS) butt on on the control panel for more than 2 seconds. 2 The eight-digit PIN appe ars on the display. You need to enter the eight-di git PIN within two minutes to the computer which is connec ted to the access point (or wireless route[...]

Wireless network setup 34 2. Using a network-connected machine ► Connecting in PIN mode 1 The network configuration repo rt, including PIN, must be printed. In ready mode, pres s and hold the ( Cancel or Stop/Clear ) button on the control panel for about 5 seconds. You can find your machine’s PIN number. 2 Press and hold the (WPS) butt on on th[...]

Wireless network setup 35 2. Using a network-connected machine Disconnecting from a network To disconnect the wireless netw ork connection, press the (WPS) button on the control panel for more than two seconds. • When the Wi-Fi network is in idle mode: The machin e is immediately disconnected from the wireless network, and the WPS LED is off. •[...]

Wireless network setup 36 2. Using a network-connected machine 4 According to the network you selected, the WLAN security encryption type will be WEP or WPA . •I n c a s e o f WEP , press the Open System or SharedKey . - Open System: Authentication is not used, and Encryption may or may not be used, depending on the need for data security. Enter [...]

Wireless network setup 37 2. Using a network-connected machine - SharedKey: Authentication is used. Enter the WEP Key after selecting SharedKey . • WPA-PSK or WPA2-PSK: You can select WPA-PSK or WPA2-PSK to authenticate the print server based on WPA Pre-Shared Key. This uses a shared secret key (generally called Pre-Shared Ke y passphrase), wh ic[...]

Wireless network setup 38 2. Using a network-connected machine 3 Insert the supplied software CD into your CD -ROM drive. 4 Select the Wireless Setting and Installation option. • Install Now: If you have already set up the wireless network, click this button to in stall the machine’s driver to use the wireless network machin e. If you have not [...]

Wireless network setup 39 2. Using a network-connected machine • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depe nding on the need for data security. Shared Key: Authentication is used . A device th at has a proper WEP key can access the network. WPA Personal or W[...]

Wireless network setup 40 2. Using a network-connected machine 8 The window shows the wireless network settings and checks if the settings are correct. Click Next . • For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in the window. If it shows Static, click Change TCP/IP to change the assignment method to DHC[...]

Wireless network setup 41 2. Using a network-connected machine 14 After the installation i s finished , a window asking you to print a test page appears. If you wa nt to print a te st page, click Print a test page . Otherwise, just click Next and go to step 16. 15 If the test page prints out correctly, click Yes . If not, click No to reprint it. 16[...]

Wireless network setup 42 2. Using a network-connected machine 4 Select the Wireless Setting and Installation option. • Install Now: If you have set the wirele ss network, click this button to install the machine’s driver to use the wireless network machine. If you have not set the wireless network, click Wireless Setting and Installation butto[...]

Wireless network setup 43 2. Using a network-connected machine • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depe nding on the need for data security. Shared Key: Authentication is used . A device th at has a proper WEP key can access the network. • Encryption: S[...]

Wireless network setup 44 2. Using a network-connected machine Before entering the IP addre ss for the machine, you must know the computer’s network co nfiguration info rmation. If the computer’s network config uration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configur ation is set t[...]

Wireless network setup 45 2. Using a network-connected machine 12 Select the components to be installed. Click Next . After selecting the components , you can also change the machine name, set the machine to be shared on the network, set the machine as the default machine, and ch ange the port name of each machine. Click Next . 13 After the install[...]

Wireless network setup 46 2. Using a network-connected machine 7 Click Continue . 8 Read the license agreement and click Continue . 9 Click Agree to agree to the license agreement. 10 When the message that warns th at all applications will close on your computer appears, click Continue . 11 Select the Wireless Network Setting . 12 The software sear[...]

Wireless network setup 47 2. Using a network-connected machine The wireless network security window appears when the access point has security setting. The wireless network security window a ppears. The window may differ according to its security mode: WEP or WPA. • WEP Select Open System or Shared Key for the authentication and enter the WEP sec[...]

Wireless network setup 48 2. Using a network-connected machine - Subnet Mask: 255.255.0.0 (U se the computer’s subnet mask.) - Gateway: 169.254.133. 1 15 The wireless network connects according to the network configuration. 16 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. 17 Follow th[...]

Wireless network setup 49 2. Using a network-connected machine If the search has failed, check if the USB cable is connected between the computer and ma chine properly, and follow the instructions in the window. 12 After searching the wireless ne tworks, a list of wireless networks your machine ha s searched appears. If you want to use the Samsung [...]

Wireless network setup 50 2. Using a network-connected machine 13 The window showing the wireless networ k settings appears. Check the settings and click Next . Before entering the IP addre ss for the machine, you must know the computer’s network co nfiguration info rmation. If the computer’s network config uration is set to DHCP, the wireless [...]

Wireless network setup 51 2. Using a network-connected machine 14 The wireless network connects according to the network configuration. 15 When the wireless network sett ing is completed, disconnect the USB cable between the computer and machine. 16 Follow the instructions on th e screen to complete the installation. After the installation is finis[...]

Wireless network setup 52 2. Using a network-connected machine Configuring the machine’s wireless network Before starting you will need to know the network name (SSID) of your wireless network an d the network key if it is encrypted. This information was set when the acce ss point (or wireless router) was installed. If you do not know ab out your[...]

Wireless network setup 53 2. Using a network-connected machine 7 Select the one Network Name(SSID) in the list. • SSID : SSID (Service Set Identifier) is a name that identifies a wireless network, access po ints, and wireless devices attempting to connect to a sp ecific wireless network must use the same SSID. The SSID is case-sensitive. • Oper[...]

Wireless network setup 54 2. Using a network-connected machine 3 Click Login on the upper right of the SyncThru™ Web Service website. 4 Type in the ID and Password then click Login . • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Network Settings . 6 Click Wireless > Custom . You can also turn the W[...]

Wireless network setup 55 2. Using a network-connected machine ► Connecting Failure - Invalid Security • You configured security inco rrectly. Check the configured security on your acce ss point and machine. ► Connecting Failure - Ge neral Connection Error • Your computer is not receiving a signal from your machine. Check the USB cable and [...]

Wireless network setup 56 2. Using a network-connected machine • Check whether firewall software (V3 or Norton) is blocking the communication. If the computer and the machin e are connected on the same network and it cann ot be fo und when searching, firewall software might be blocking th e communication. Refer to the user's guide for the so[...]

3. Useful management tools This chapter introduces management tool s provided to help you make full use of your machine. • Samsung AnyWeb Print 58 • Easy Eco Driver 59 • Using SyncThru™ Web Service 61 • Using Samsung Easy Printer Manager 65 • Using Samsung Printer Status 68 • Using Smart Panel 70 • Using the Linux Unified Driver Con[...]

58 3. Useful management tools Samsung AnyWeb Print Available for Windows and Macintosh OS users only. This tool helps you sc reen-capture, preview, scrap, and print pages more easily, than when yo u use an ordinary program. To open the Program: • For Windows: Select Start > All Programs > Samsung Printers > Samsung AnyWeb Print > Down[...]

59 3. Useful management tools Easy Eco Driver With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you simple editing such as removing images and texts, changin[...]

60 3. Useful management tools Understanding Easy Capture Manager Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited.[...]

61 3. Useful management tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncTh ru™ Web Service. • SyncThru™ Web Service explan ation in this user’s guide may differ from your machine depending on its options or models. • Network model only. 1 Accessing SyncThru™ Web Service 1 Access[...]

Using SyncThru™ Web Service 62 3. Useful management tools Information tab This tab gives you general informat ion about your machine. You can check things, such as re maining amount of tone r. You can also print reports, such as an error report. • Active Alerts: Shows the alerts that have occurred in the machine and their severity. • Supplies[...]

Using SyncThru™ Web Service 63 3. Useful management tools 3 E-mail notification setup You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server informat ion, the machine status (toner cartridge shortage or ma chine error) will be sent to a cert[...]

Using SyncThru™ Web Service 64 3. Useful management tools 4 Enter the name of the administ rator, phone number, location, and email address. 5 Click Apply .[...]

65 3. Useful management tools Using Samsung Easy Printer Manager Samsung Easy Printer Manager is an application that combines Samsung machine sett ings into on e location. Samsun g Easy Printer Manager combines device settings as well as printi ng environments, settings/actions and launching. A ll of these features provide a gateway to conveniently[...]

Using Samsung Easy Printer Manager 66 3. Useful management tools Select the Help menu or clic k the button from the window and click on any option yo u want to know about. 6 Advanced settings user interface overview The advanced user interf ace is intended to be used by the person responsible for managing the network and machines. 1 Printer List Th[...]

Using Samsung Easy Printer Manager 67 3. Useful management tools Device Settings You can configure various machine settings such as machine setup, paper, layout, emulation, ne twork, and print information. Alert Settings (Windows only) This is menu includes settin gs related to error alerting. • Printer Alert: Provides settings related to when al[...]

68 3. Useful management tools Using Samsung Printer Status The Samsung Printer Status is a pr ogram that monitors and informs you of the machine status. • Available for Windows users. • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operatin g system in use. • Check the o[...]

Using Samsung Printer Status 69 3. Useful management tools 3 Order Supplies You can order replacement toner cartridge( s) from online. 4 Troubleshooting You can directly open the troublesh ooting section in the user’s guide. 5 Close Close the window.[...]

70 3. Useful management tools Using Smart Panel Smart Panel is a program that mo nitors and informs you of the machine’s status, and allows yo u to customize the machine’s settings. You can download Smart Panel from the Sams ung website (see "Installing the Smar t Panel" on page 8). • Available for Linux OS users only. • The Smart[...]

Using Smart Panel 71 3. Useful management tools 9 Changing Smart Pa nel ‘s settings Right-click on the Smart Panel icon and select Configure Smart Panel . Select the settings you want from the Configure Smart Panel window.[...]

72 3. Useful management tools Using the Linux Unified Driver Configurator The Unified Driver Config urator is a tool primarily inten ded for configuring machine devices. You need to install Un ified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 8). After the driver is installed on yo ur Linux system[...]

Using the Linux Unified Driver Configurator 73 3. Useful management tools Printers tab View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: All[...]

Using the Linux Unified Driver Configurator 74 3. Useful management tools • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Remove Class: Removes th e selected machine clas s. 12 Ports configuration In this window, you can view the li st of available ports, check the status of each port and release a po[...]

4. Special features This chapter explains special prin ting features. • Altitude adjustment 76 • Changing the font setting 77 • Changing the default print settings 78 • Setting your machine as a default machine 79 • Using advanced print features 80 • Using Direct Printing Utility (Windows only) 88 • Using memory/hard drive features 90[...]

76 4. Special features Altitude adjustment Print quality is affected by atmospheric pre ssure, which is determined by the height of th e machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the al titude where you are. • For Windows an[...]

77 4. Special features Changing the font setting Your machine has preset the font for your region or country. If you want to change the font or set the font for special condition, such as the DOS environment, you can change the font setting from Device Settings or Emulation section. • For Windows and Maci ntosh user, see "Device Settings&quo[...]

78 4. Special features Changing the default print settings 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers . • For Windows XP/Server 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows 7, select Control Panel > [...]

79 4. Special features Setting your machine as a default machine 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers . • For Windows XP/Server 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows 7, select Control Panel[...]

80 4. Special features Using advanced print features XPS printer driver : used to print XPS file format. • The XPS printer driver can be installed only on Windows Vista OS or higher. • Install an optional memory when the XPS job does not print. The machine might be out of memory. • For models that provide XPS driver on the software CD: - You [...]

Using advanced print features 81 4. Special features 2 Understanding special printer features You can use advanced printing fe atures when usin g your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine na me[...]

Using advanced print features 82 4. Special features Poster Printing Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by se lecting th[...]

Using advanced print features 83 4. Special features • Double-sided Printing • Double-sided Printing (Manual) a Print on both sides of a sheet of pa per (duplex). Before printing, decid e how you want your document oriented. •Y o u c a n u s e t h i s f e a t u r e w i th Lette r, Legal, A4, US Fo lio or Oficio sized paper • If your machine[...]

Using advanced print features 84 4. Special features Paper Options C h a n g e s t h e s i z e o f a d o c u m e n t t o a p p e a r l a r g e r o r s m a l l e r o n t h e p r i n t e d p a g e b y e n t e r i n g i n a p e r c e n t a g e b y w h i c h to enlarge or decrease the document. Watermark The watermark option allows you to prin t text o[...]

Using advanced print features 85 4. Special features Overlay a This option is available only wh en you use the PCL printer driver. An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file fo rmat that can be printed on any document. Overla ys are often used to take th e place of letterhead paper. Rather than u[...]

Using advanced print features 86 4. Special features Overlay ( Using a page overlay ) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load . Select the overlay file you want to use. If you have store[...]

Using advanced print features 87 4. Special features Print Mode • This feature is available only if you have installed the optional hard disk or set the Ram Disk. To set the Ram Disk, you must enable it from SyncThru™ Web Servic e > Settings > Machine Sett ings > Ram Disk . • Some menus may not appear on the d i splay depending on op[...]

88 4. Special features Using Direct Printing Utility (Windows only) 3 What is Direct Printing Utility? Direct Printing Utility is a progra m that sends PDF files directly to your machine to print without having to opening the file. To install this program, select Advanced Installation > Custom Installation and put a check mark in th is program w[...]

Using Direct Printing Utility (Windows only) 89 4. Special features 5 Using the right-click menu 1 Right-click on the PDF fi le to print and select Direct Printing . The Direct Printing Utility window a pp e ar s w i t h t h e P D F f i l e i s added. 2 Select the ma chine to use. 3 Customize the machine settings. 4 Click Print . The selected PDF f[...]

90 4. Special features Using memory/hard drive features Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. 6 From the printer driver After installing the optional memo ry, you can use advanced printing features, such as proofing a job and specifying of printing a private job in the [...]

Using memory/hard drive features 91 4. Special features After installing the hard dr ive, you can also print the predefined document templates from the Form Men u .[...]

92 4. Special features Macintosh printing Some features may not be avai lable depending on models or options. It means that the features are not supported. 8 Printing a document When you print with a Macintosh, you need to ch eck the printer driver settings in each application you use. Follow the steps below to print from a Macintosh: 1 Open the do[...]

Macintosh printing 93 4. Special features 4 Click Print . The machine prin ts the selected number of pa ges to print on one sheet of paper. 11 Printing on both sides of the pape r Some features may not be avai lable depending on models or options. It means that the features are not supported. Before printing in the duplex mode , decide on which edg[...]

94 4. Special features Linux printing Some features may not be avai lable depending on models or options. It means that the features are not supported. 13 Printing from applications There are a lot of Linux applicatio ns that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application. 1 Open[...]

Linux printing 95 4. Special features 7 The Printing window appears, allowing you to monitor the status of your print job. To abort the current job, click Cancel . 14 Printing files You can print many different types of files on your machine using the st an da r d C UP S, di re c tl y f ro m t h e co m ma nd li ne in t er fa ce . T h e C UP S lpr u[...]

Linux printing 96 4. Special features • Jobs: Shows the list of print jobs. Click Cancel job to cancel the selected job and selec t the Show completed jobs check box to see previous jobs on the job list. • Classes: Shows the class that your machine is in. Click Add to Class to add your machine to a specific class or click Remove from Class to r[...]

97 4. Special features Unix printing Some features may not be avai lable depending on models or options. It means that the features are not supported. 16 Proceeding the print job After installing the printer, choose an y of the image, text, PS or HPGL files to print. 1 Execute “ printui <file_name_to_print> ” command. For example, if you [...]

Unix printing 98 4. Special features • Orientat ion: Select the direction in which information is printed on a page. • Duplex: Print on both sides of paper to save paper. Automatic/manual duplex prin ting may not be available depending on models. You ca n alternatively use the lpr printing system or other applic ations for odd-even printing. ?[...]

5. Maintenance This chapter introduces management tool s provided to help you make full use of your machine. It also provides information for maintaining the toner cartridge. • Storing the toner cartridge 100 • Tips for moving & storing your machine 102[...]

100 5. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsun g suggests users follow these recommendations to ensu re optmal performanc e, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same en vironment in which[...]

Storing the toner cartridge 101 5. Maintenance Samsung’s printer warranty do es not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. 3 Estimated cartridge life Estimated cartridge life the life of the tone r cartridge (or imaging unit) yield depends on th e amount of toner that pr[...]

102 5. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the ma chine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely.[...]

6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 104 • Power and cable conn ecting problems 105 • Printing problems 106 • Printing quality problems 110 • Operating system problems 118[...]

104 6. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are usin g the correct typ e of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause [...]

105 6. Troubleshooting Power and cable connecting problems Condition Suggested solutions The machine is not receiving powe r, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electr icity supply first and press the ( Power ) button on the control panel. • Disconnect the machine[...]

106 6. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Check the power cord connections. Ch eck the power swi tch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the m[...]

Printing problems 107 6. Troubleshooting The machine does not print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the contro l panel to see if the machine is indicating a system error. Co ntact a service representative. The document size [...]

Printing problems 108 6. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defectiv e. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possibl e, attach the cable and the machine to another computer that you know works and try a[...]

Printing problems 109 6. Troubleshooting The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take lon[...]

110 6. Troubleshooting Printing quality problems If the inside of the mach ine is dirty or paper has been load ed improperly, there mi ght be a reduction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print • If a vertical white streak or faded ar ea appears on the page, the toner supply i[...]

Printing quality problems 111 6. Troubleshooting Toner specks • The paper may not meet specif ications; for example, the pape r may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine. • The paper path may need cleaning . Contact a service representative. Dropouts If faded areas, generally rounde d, occ[...]

Printing quality problems 112 6. Troubleshooting Vertical lines If black vertical streak s appear on the page: • The surface (drum part) of the ton e r cartridge inside the ma chine has probably been scratched. Remove the toner cartridge and install a new one. If white vertical streak s appear on the page: • The surface of the LSU part inside t[...]

Printing quality problems 113 6. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printed side of th e page at even intervals: • The toner cartridge may be da maged. If you still have the same problem, remove the toner ca rtridge and, install a new one. • Parts of the machine may have toner on them. If the defects o[...]

Printing quality problems 114 6. Troubleshooting Toner particles are around bold characters or pictures The toner might not adhere prop erly to this type of paper. • Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled . Ensure the correct paper ty pe is selected. For exampl[...]

Printing quality problems 115 6. Troubleshooting Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and qualit y. Both high te mperature and humidity can cause paper curl. • Turn the stack of paper over in the tray. A lso try rotating the pa per 180° in the tray. Wrinkles or creases • Ensure that the paper is l[...]

Printing quality problems 116 6. Troubleshooting Solid color or black pages • The toner cartridge may not be installed properly. Remove th e cartridge and reinsert it. • The toner cartridge may be de fective. Remove the toner ca rtridge and install a new one. • The machine may require repairing. Contact a service representative. Loose toner ?[...]

Printing quality problems 117 6. Troubleshooting Horizontal stripes If horizontally aligned blac k streaks or smears appear: • The toner cartridge may be in stalled improperly. Remove th e cartridge and reinsert it. • The toner cartridge may be de fective. Remove the toner ca rtridge and install a new one. If the problem persists, the machine m[...]

118 6. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows 20 00/XP/2003/Vista User’s Guide that came with yo ur computer for further information on Windows error messages. Condition Suggested so lutions “File in Use” message appears during installation. Exit all software applicatio ns. Remove al[...]

Operating system problems 119 6. Troubleshooting 2 Common Macintosh problems Refer to the Macintosh User’s Guide that came with your computer for fu rther information on Ma cintosh error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the [...]

Operating system problems 120 6. Troubleshooting 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is inst alled in your system. Open Unified Driv er Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure th[...]

Operating system problems 121 6. Troubleshooting Refer to the Linux User’s Guide that came with your computer for furthe r information on Linux error messages. 4 Common PostScript problems The following situations are PS lang uage specific and may occur when several printer la nguages are used. Problem Possible cause So lution The PostScript file[...]

122 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 AUSTRALIA 1300 362 603 www.samsung.com AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min) www[...]

Contact SAMSUNG worldwide 123 FRANCE 01 48 63 00 00 www.samsung.com GERMANY 01805 - SAMSUNG (726- 7864 € 0,14/min) www.samsung.com GEORGIA 8-800-555-555 GREECE IT and Mobile : 80111- SAMSUNG (80111 7267864) from land line, local charge/ from mobile, 210 6897691 Cameras, Camcorders, Televisions and Household Appliances From mobile and fixed 210629[...]

Contact SAMSUNG worldwide 124 MACEDONIA 023 207 777 MEXICO 01-800-SAMSUNG (726- 7864) www.samsung.com MOLDOVA 00-800-500-55-500 MONTENEGRO 020 405 888 MOROCCO 080 100 2255 ww w.samsung.com NIGERIA 080-SAMSUNG(726-7864) www.samsung.com NETHERLANDS 0900-SAMSUNG (0900- 7267864) (€ 0,10/min) www.samsung.com NEW ZEALAND 0800 SAMSUN G (0800 726 786) ww[...]

Contact SAMSUNG worldwide 125 SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-78 64) www.sams ung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN 0771 726 7864 (SAMSU NG) w ww.samsung.com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) www.samsung.com /ch[...]

126 Glossary The following glossary helps you get familiar with the product by understanding th e termin ologies commonly used with printing as well as mentioned in this user’s gu ide. 802.11 802.11 is a set of standards for wi reless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/[...]

Glossary 127 BOOTP Bootstrap Protocol. A network protoc ol used by a network client to obtain its IP address automatically . This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign th e IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation'[...]

Glossary 128 DHCP A Dynamic Host Configuration Protoc ol (DHCP) is a client-server networking protocol. A DHCP se rver provides configuration parameters specific to the DHCP cl ient host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to cl[...]

Glossary 129 Duty Cycle Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warran ty period. For example, if the duty cycle is 48,000 pages per month assuming 20 work[...]

Glossary 130 Fuser Unit The part of a laser prin ter that fuses th e toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuse r unit applies heat and pressure to ensure that the to ner stays on the paper permanently, which is why paper is warm when it comes out of a laser pr[...]

Glossary 131 IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. IPM The Images Per Minute (IPM) is a way of meas uring the speed of a printer. An IPM rate indicates the number of single -sided sheets a printer ca[...]

Glossary 132 ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. JBIG Joint Bi-level Ima ge Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, partic ularly for faxes, but can also be used on other images. JPEG[...]

Glossary 133 MH Modified Huffman (MH) is a compre ssion method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image re commended by ITU-T T.4. MH is a codebook-based run-length en coding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this mi[...]

Glossary 134 OSI Open Systems Interconnection (OSI ) is a model developed by the International Organization fo r Standardization (ISO) for communications. OSI offers a st andard, modular approach to network design that divides the re quired set of complex functions into manageable, self-contained, fu nctional layers. The layers are, from top to bot[...]

Glossary 135 PPM Pages Per Minute ( PPM) is a method of measurement for determining how fast a printer work s, meaning the nu mber of pages a printer can produce in one minute. PRN file An interface for a device driver, this allows softwa re to interact with the device driver usin g standard input/output system calls, which simplifies many tasks. P[...]

Glossary 136 SMTP Simple Mail Transfer Protocol (S MTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text- based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client- server protocol, where the client transmits an email message to th[...]

Glossary 137 Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powd er used in laser printers and photocopiers, which forms the text and images on th e printed paper. Toner can be fused by by a combin ation of heat/pressure from the fuser, causing it to bind to the fibers in the paper. T[...]

Glossary 138 WEP Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another. WIA Windows Imaging Architec ture (WIA) is an imaging arch itect[...]

139 Index C Changing 71 D direct printing utility 82 driver installation Unix 26 F features machine features 58 font setting 71 G general settings 60 , 61 , 62 , 63 , 66 glossary 130 L LCD display browsing the machine status 59 Linux common Linux problems 124 driver installation for network connected 24 driver installation for USB cable connected 8[...]

Index 140 printing changing the default print settings 72 Linux 88 Macintosh 86 multiple pages on one sheet of paper Macintosh 86 printing on both sides of paper Macintosh 87 printing to a file 74 UNIX 90 using direct pr inting utility 82 printing a document Linux 88 Macintosh 86 UNIX 90 problems paper feeding problems 108 power problems 109 printi[...]