Samsung No CLP-365 manual

CLP-36x series CLP-36xW series BASIC User’s Guide BASIC User’s Guide This guide provides information concerni ng the installation, basic operation and troubleshooting on windows. ADVANCED This guide prov ides informatio n about the in stallation, advanced con figuration, operation and troubleshooting on va rious OS environments. Some features m[...]

2 BASIC 1 . Introduction Key benefits 4 Features by model 6 Useful to know 9 About this user’s guide 10 Safety information 11 Machine overview 17 Control panel overview 20 Turning on the machine 22 Installing the driver locally 23 Reinstalling the driver 24 2 . Learning the Basic Usage Printing a demo page 26 Media and tray 27 Basic printing 35 3[...]

1. Introduction This chapter provides info rmation you need to know before using the machine. •K e y b e n e f i t s 4 • Features by model 6 • Useful to know 9 • About this user’s guide 10 • Safety information 11 • Machine overview 17 • Control panel overview 20 • Turning on the machine 22 • Installing the driver locally 23 • [...]

Key benefits Environmentally friendly • To save toner and paper, this machin e supports the Eco feature (see "Easy Eco Driver" on page 163). • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced p rint features" on page 148). • To save paper, you can print on both sides of the paper [...]

Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 68). • Print watermark: You can customize yo ur documents with words, such as “ CONFIDENTIAL ” (see "Using advanced print features" on page 148). • Print posters: The text and pictur[...]

Features by model Some features and optional goods may not be available depe nding on model or country. Operating System Operating System CLP-36x series CLP-36xW series Windows ● ● Mac ● ● Linux ● ●[...]

Features by model Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For Windows, select the printe r driver and software in the Select Software to Install window. Software CLP-36x series CLP-36xW series SPL printer driver ● ● XPS printer driver a ● ● Samsung Easy Printer Manager[...]

Features by model Variety feature ( ● : Included, Blank: Not available) Features CLP-36x series CLP-36xW series Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● Network Interface 802.11b/g/n wireless LAN a a. Depending on your count ry, wireless LAN card may not be avai lable . For some counties, only 80 2.11 b/g c[...]

Useful to know Where can I download the machine’s driver? • Visit www.samsung.com/printe r to download the latest machine’s driver, and inst all it on your system. Where can I purchase a ccessories or supplies? • Inquire at a Samsung distributo r or your retailer. • Visit www.samsung.com/supplies. Selec t your country/region to view produ[...]

10 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety in formation before using the machine. • If you have a problem using the ma[...]

11 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a sa fe place for future reference. 3 Important safety[...]

Safety information 12 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears d[...]

Safety information 13 1. Introduction 6 Installation / Moving Warning Caution Do not allow too many papers to sta ck up in the paper output tray. It can damage the machine. Do not block or push objects into the ve ntilation opening. This could result in elevated component temperatures whi ch can cause damage or fire. Use of controls or adjustments [...]

Safety information 14 1. Introduction 7 Maintenance / Checking Caution Do not place the machine on an unstable surface. The machine could fall, causin g injury or machine damage. Use only No.26 AWG a or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Use the power cord supplied with your machine for safe op[...]

Safety information 15 1. Introduction 8 Supply usage Caution • Do not remove any covers or gu ards that are fastened with screws. • Fuser un its shou ld only be re paired by a certif ied servic e technician. Repair by non-certified technicians could result in fire or electric shock. • The machine should only be repaired by a Samsung service t[...]

Safety information 16 1. Introduction When toner gets on your clothing, do no t use hot water to wash it. Hot water sets toner into fabric. Use cold water.[...]

17 1. Introduction Machine overview 9 Accessories Power cord Quick installation guide Software CD a a. The software CD conta ins the printer drivers a nd software applicatio ns. Misc. accessories b b. Miscellaneous ac cessories include d with your machine may vary by country of purc hase and specific model.[...]

Machine overview 18 1. Introduction 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available dependin g on model or country (see "Features by model" on page 6). 1 Output tray 2 Output support 3 Top cover 4 Control Panel 5 Tray 6 Front cover 7 Front c[...]

Machine overview 19 1. Introduction 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available dependin g on model or country (see "Features by model" on page 6). 1 Rear cover 2 Power receptacle 3 USB port 4 Network port a a. CLP-36xW only. 1 4 3 2[...]

20 1. Introduction Control panel overview This control panel may differ from yo ur machine depending on its model. There are various types of control panels. 1 Toner LED Shows the status of the toner (see "Status LED" on page 63). 2 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing only (see "Eco pri[...]

Control panel overview 21 1. Introduction 4 (Cancel) You can stop an operation at any time. You also can do the following functions. • Configuration sheet - Press and hold this button for about 2 seconds until the green LED blinks slowly, and release. • Prints event log report / usage counter - Press and hold this button for about 4 seconds unt[...]

22 1. Introduction Turning on the machine 1 Connect the machine to th e electricity supply first. 2 press ( Power/Wakeup ) on the control panel. If you want to turn the power off, press ( Power/Wakeup ) on the control panel. 1 2[...]

23 1. Introduction Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a n etwork connected machine’s driver (see Advanced Guide). • If you are a Mac or Linux operating sy stems[...]

24 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software . 2 Follow the instructions in the installation window. 3 Insert the software CD into[...]

2. Learning the Basic Usage After installation is complete, you may wa nt to set the ma chine’s default settings. Refer to the next secti on if you would like to set or change values. This ch apter provides informat ion about the overall menu structure and t he basic setup options. • Printing a demo page 26 • Media and tray 27 • Basic print[...]

26 2. Learning the Basic Usage Printing a demo page Print a demo page to make s u re that the machine is operati ng correctly (Windows only). To print a demo page: • Open the Printing Preferences (see "Opening Printing Pre ferences" on page 36) > Samsung tab > Demo page .[...]

27 2. Learning the Basic Usage Media and tray This chapter provides info rmation o n how to load print medi a into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Sams ung ’s warranty or service agreements. • Make sure not to use the inkjet phot [...]

Media and tray 28 2. Learning the Basic Usage 2 Loading pape r in the tray 1 Pull out the paper tray (see "Tray overview" on page 27). 2 Open the paper cover. 3 Press and unlatch the guide lock in the tray, pull the tray out manually. Then adjust the paper length guide and paper width guide. 4 Flex or fan the edge of the paper stack to se[...]

Media and tray 29 2. Learning the Basic Usage 5 Place the paper with the side you want to print facing up. For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide and paper width guide. For paper longer than Le gal-sized, press and unla tch the guide lock i n t[...]

Media and tray 30 2. Learning the Basic Usage 6 Squeeze the paper width gu ide and slide it to the edge of the paper stack without causing it to bend. 7 Close the paper cover. 8 Insert the paper tray. 9 When you print a document, set the pa per type and size for the tray (see "Setting the paper size and type" on page 34).[...]

Media and tray 31 2. Learning the Basic Usage The tray is preset to Letter or A4 size, depending on yo ur country. To change the size to A4 or Letter, you must adjust the lever and paper width guide properly. 1 Pull the tray out of the machine. Open the paper cover and remove paper from the tray if necessary. 2 If you want to change the size to Let[...]

Media and tray 32 2. Learning the Basic Usage 3 Printing on special media The table below shows the sp ecial media usable in tray. The paper setting in the machine and dri ver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) &[...]

Media and tray 33 2. Learning the Basic Usage Labels To avoid damaging the ma chine, use only labels desi gned for use in laser printers. • When selecting labels, cons ider the following factors: - Adhesives: Should be stable at your ma chine’s fusing temperature. Check your machine’s specificatio ns to view the f using temperature (about 170[...]

Media and tray 34 2. Learning the Basic Usage Preprinted paper When loading preprinted pa per, the printed side sho uld be facing up with an uncurled edge at the front. If you expe rience problems with paper f eeding, turn the paper around. Note that pr int quality is not guaranteed. • Must be printed with heat-resistant ink that will not melt, v[...]

35 2. Learning the Basic Usage Basic printing For special printing features, refer to the Advanced Guide (see "Usi ng advanced print features" on page 148). 5 Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 155 or "Linux printing" on page 157. The following Printing Preferences window is fo[...]

Basic printing 36 2. Learning the Basic Usage 6 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing ( Cancel ) on the control panel[...]

Basic printing 37 2. Learning the Basic Usage •Y o u c a n a p p l y Ec o features to save paper and toner before printing (see "Easy Eco Driver" on page 163). • You can check the machine' s current status using the Printer Stat us button (see "Using Samsung Pri nter Status" on page 170). Using a favorite setting The Fa[...]

Basic printing 38 2. Learning the Basic Usage 8 Using help Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 9 Eco printing The Eco function cuts toner consu mption and paper usage. The Eco function allows you to save prin t resources and lead you to eco-friendly printing. Setting Eco mode on the co[...]

Basic printing 39 2. Learning the Basic Usage Result simulator Result Simulator shows the results of reduced emi ssion of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. • The results are calculated on the basi s that the total number of printed paper is one hundred without a blank pag[...]

3. Maintenance This chapter provides inform ation about purc hasing supplies, acces sories and maintenance parts ava ilable for your machine. • Ordering supplies and accessories 41 • A vailable supplies 42 • Available maintenance parts 43 • Storing the toner cartridge 44 • Redistributing toner 46 • Replacing the toner cartridge 48 • R[...]

41 3. Maintenance Ordering supplies and accessories Available accessories may differ from country to coun try. Contact your sales r epresenta tives to obtain the list of available su pplies, and maintenance parts. To order Samsung-authorized supplies, accesso ries, and maintenance parts, contact your local Samsung de aler or the retailer whe re you[...]

42 3. Maintenance Available supplies When supplies reach the end of their life spans, you can order the followi ng types of supplies for your machine: Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or other supplies, these must be purchased in [...]

43 3. Maintenance Available maintenance parts To purchase maintenance parts, co ntact the source where yo u bought the machine. Replacing ma intenance parts can be performed on ly by an authorized service provider, dealer, or the r etailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has[...]

44 3. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humid ity. Samsung suggests users follow these recommendations to ensure optimal performance, highest qual ity, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environm ent in which [...]

Storing the toner cartridge 45 3. Maintenance 1 Handling instructions • Do not touch the surface of the phot oconductive drum in the cartridge. • Do not expose the cartridge to unnecessary vibrations or shock. • Never manually rotate the drum, especial ly in the reverse direction; this can cause internal damage and toner spillage. 2 Toner car[...]

46 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variat ion side to side. • The Toner LED bl inks orange. If this happens, you can temporari ly improve print quality by redistributing the remaining tone r in the cartridge. In some case s, white s[...]

Redistributing toner 47 3. Maintenance[...]

48 3. Maintenance Replacing the toner cartridge Click this link to op en an animation about re placing a toner cartridge. • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or sciss ors to open th e toner cartridge package. They might scratch the drum of the c artridge. • If toner gets o[...]

Replacing the toner cartridge 49 3. Maintenance When a toner cartridge has reached the end of life, the Printing Sta tus window appears on the co mputer, indicating the toner ca rtridge needs to be placed.[...]

50 3. Maintenance Replacing the waste toner container When the life span of the wa ste toner container has ex pired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be placed. Otherwise your printer stops printing. • Toner particles can be released inside th e machine but it does not mean the [...]

Replacing the waste toner container 51 3. Maintenance The order information is provided for optional accessories (see "Av ailable supplies" on page 42).[...]

52 3. Maintenance Replacing the imaging unit When the life span of the imaging unit has expired, the Smart Panel program wi ndow appears on the computer, indicating the imag ing unit needs to be placed. Otherwise, your machine stops printing. • Don’t use sharp objects such as a knife or scissors to open th e imaging unit package. You could dama[...]

Replacing the imaging unit 53 3. Maintenance[...]

54 3. Maintenance Cleaning the machine If printing quality problems occur or if yo u use your machine in a dusty environment, you need to clean yo ur machine regularly to keep it in the best printing condition and use yo ur machine longer. • Cleaning the cabinet of the machine with cleaning materials cont ai ning large amou nts of alcohol, solven[...]

Cleaning the machine 55 3. Maintenance • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 1 2 1 2[...]

56 3. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine ma y be contaminated by toner , which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least tw o people are holding th e machine securel[...]

4. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Tips for avoiding paper jams 58 • C learing paper jams 59 • Understanding the status LED 62 This chapter gives helpful in formation for what to do if you encounter an error. If your machine has a display screen, check the me ssage on the dis[...]

58 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media types, most pa per jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 27). • Do not overload the tray. Ensure that the paper level is b e[...]

59 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray Click this link to open an animation about clearing a jam.[...]

Clearing paper jams 60 4. Troubleshooting 2 Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine.[...]

Clearing paper jams 61 4. Troubleshooting 3 In exit area Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine.[...]

62 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20). • To resolve the error, look at the e rror me ssage and its instructions from the troubl eshooting part (see &quo[...]

Understanding the status LED 63 4. Troubleshooting 4 Status LED Status Description (Status LED) Off The machine is off-line or save mode. Green Blinking • The machine is receiving data from the computer. • The machine is printing data. On The machine is on-line and can be used. Red Blinking The machine is on manual printi ng or manual duplex pr[...]

Understanding the status LED 64 4. Troubleshooting 5 Toner / WPS / Power / Eco LED Status Description (Toner LED) Orange Blinking Small amount of toner is left in the cartridge. The estimated cartridge life of toner is c lose. Prepare a new cartridge for replacement. You may temporarily i ncrease the printing qualit y by redistributing the toner (s[...]

5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. •S p e c i f i c a t i o n s 6 6 • Regulatory information 75 •C o p y r i g h t 8 6[...]

66 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inches) Weight Machine with consumables 9.84 kg (21.69 lbs) Noise Leve[...]

Specifications 67 5. Appendix Power consumptio n d Average operating mode Less than 290W Ready mode Less than 60 W Power save mode Less than 1.0 W (CLP-36x series), Less than 1.4 W (CLP-36xW series) Power off mode e 0.45 W Network Standby Mode (All Port Activation) • CLP-36x: Less than 1. 02 W Wireless f Module SPW-B4319S a. Sound Pressure Level,[...]

Specifications 68 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight/Capacity a Tray Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m 2 (16 to 23 lbs bond) • 150 sheets of 75 g/m 2 (20 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 in[...]

Specifications 69 5. Appendix Cotton Refer to the Pla in paper section Refer to the Plain paper section 75 to 90 g/m 2 (20 to 24 lbs bond) • 150 sheets of 75 g/m 2 (20 lbs bond) Colored, Pre-printed, Recycled Refer to the Pla in paper section Refer to the Plain paper section 60 to 85 g/m 2 (16 to 24 lbs bond) • 150 sheets of 75 g/m 2 (20 lbs bo[...]

Specifications 70 5. Appendix If media weight is over 120 g/m 2 (32 lbs bond), load a paper into the tray one by one. Minimum size (custom) 76 x 152 mm (3 x 6 inches) 60 to 120 g/m 2 (16 to 32 lbs bond) Maximum size (cu stom) 216 x 356 mm (8.5 x 14 inches) a. Maximum capacity may differ de pending on media weight, thickne ss, and environmental cond[...]

Specifications 71 5. Appendix 3 System requirements Microsoft® Windows® Operating system Requirement (recommended) CPU RAM free HDD space Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB Windows Server® 2008 [...]

Specifications 72 5. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.4 • Int[...]

Specifications 73 5. Appendix Linux Items Requirements Operating system Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.1 (32 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04 , 8.10, 9.04, 9.10, 10.04 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat® Enterprise Linux WS[...]

Specifications 74 5. Appendix 4 Network environment Network and wireless models only (see "Features by model" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Items S pecifications Network interface • Ether[...]

75 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requ irements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I las[...]

Regulatory information 76 5. Appendix 7 Power saver 8 Recycling 9 China only Website: http://www.samsung.com/cn/support/location/ supportServiceLocation.d o?page=SERVICE.LOCATION This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an ex[...]

Regulatory information 77 5. Appendix 10 Correct disposal of this pro duct (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) The United States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www. samsung.com/re[...]

Regulatory information 78 5. Appendix This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection again st harmful interferenc e in a residential installation. This equipment generat es, uses and can radia te radio f[...]

Regulatory information 79 5. Appendix The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wirel ess device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices ar e on. The power outp ut of the wireles[...]

Regulatory information 80 5. Appendix 15 Germany only 16 Turkey only 17 Thai only 18 Replacing the fitted plug (for UK only) Important The mains lead for this mach ine is fitted with a stand ard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp f use. You then need to replace the fu[...]

Regulatory information 81 5. Appendix Important warning: If the wires in the mains lea d do not match the colors marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or green. You must connect the blue wire to the pin[...]

Regulatory information 82 5. Appendix EC Certification Certification to 1999/ 5/EC Radio Equipment & Te lecommunications Terminal Equipment Directive (FAX) This Samsung product has been self-cer tified by Samsung for pan-European single terminal connection to the anal ogue public switched telephone network (PSTN) in accordance with Directive 19[...]

Regulatory information 83 5. Appendix 20 Regulatory compliance statements Wireless guidance Low power, Radio LAN typ e devices (radio frequency (RF) wireless communication devices), operating in th e 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The fo llowing section is a general overview of considerations while op erating [...]

Regulatory information 84 5. Appendix 21 Israel only Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your syst em, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireles[...]

Regulatory information 85 5. Appendix 22 China only ᳝ᆇ⠽䋼[...]

86 5. Appendix Copyright © 2012 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notic e. Samsung Electronics is not respon sible for any direct or indirect damages, arisin g from or related to use of this user’s guide[...]

CLP-36x series CLP-36xW series ADVANCED User’s Guide ADVANCED User’s Guide This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be availabl e depending on models or countries. BASIC This guide provides informatio n concerning installation, bas[...]

88 ADVANCED 1 . Software installation Installation for Mac 90 Reinstallation for Mac 91 Installation for Linux 92 Reinstallation for Linux 93 2 . Using a network-connected machine Useful network programs 95 Wired network setup 96 Installing driver over the network 99 IPv6 configuration 104 Wireless network setup 107 Samsung Mobile Print 141 Google [...]

1. Software installation This chapter provides instructions for installing ess ential and hel pful softw ar e for use in an en vironment where the machine is connected via a cable. A loca lly connected machine is a machine dire ctly attached to your computer using the cable. If your machine is attached to a ne twork, skip the following steps be low[...]

90 1. Software installation Installation for Mac For Mac OS X 10.4, you need to down load from the Samsung website to install the printer softwa re (http://www.samsung.com > find your product > Support or Downloads). 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM d[...]

91 1. Software installation Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstalle r . 2 To uninstall printer software, click Continue . 3 Check the program you wa nt to delete and click Uninstall . 4 Enter the password [...]

92 1. Software installation Installation for Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When[...]

93 1. Software installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a sup[...]

2. Using a network- connected machine This chapter gives you step-by-step instructions f or setting up a network connected machin e and software. • Useful network programs 95 • W ired network setup 96 • Installing driver over the network 99 • IPv6 configuration 104 • W ireless network setup 107 • Samsung Mobile Print 141 • Google Clou[...]

95 2. Using a network-connected machine Useful network programs There are several prog rams available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and opt[...]

96 2. Using a network-connected machine Wired network setup You must set up the network protocols on your mach ine to use it on your network. You can use network after connecting network cable to a corresponding port on your machine. • For models that do not have the display screen on the control panel, use the SyncThru™ Web Service or SetIP pr[...]

Wired network setup 97 2. Using a network-connected machine 3 Connect your machine to the network with a network cable. 4 Turn on the machine. 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP . 6 Click the icon (third from left) in the SetIP window to open the TCP/IP configuration window. 7 Enter the ma[...]

Wired network setup 98 2. Using a network-connected machine 8 Click Install . All components nec essary for machine operations will be installed. If you click Customize , you can choose individual components to install. 9 Enter the password and click OK . 10 When the message that warns that a ll applications will close on your computer appears, cli[...]

99 2. Using a network-connected machine Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6 ). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 19 [...]

Installing driver over the network 100 2. Using a network-connected machine /p”<port name>” or /P”<port name>” Specifies printer port. Network Port will be created by use of Standard TCP/ IP Port monitor. For local port, this port must exist on system before being specified by command. Printer port name can be specified as IP ad[...]

Installing driver over the network 101 2. Using a network-connected machine 7 Mac For Mac OS X 10.4, you need to download from the Samsung website to install the printer software (http://ww w.samsung.com > find your product > Support or Downloads). 1 Make sure that the machine is conne cted to your n etwork and powered on. 2 Insert the suppli[...]

Installing driver over the network 102 2. Using a network-connected machine 7 Click Agree to agree to the license agreement. 8 Click Install . All components nec essary for machine operations will be installed. If you click Customize , you can choose individual components to install. 9 Enter the password and click OK . 10 Select Network Connected P[...]

Installing driver over the network 103 2. Using a network-connected machine 10 Input the printer description and Next . 11 After the machine is added, click Finish . 12 When installation is done, click Finish . Add a network printer 1 Double-click the Unified Driver Configurator . 2 Click Add Printer. 3 The Add printer wizard window opens. Click Ne[...]

104 2. Using a network-connected machine IPv6 configuration IPv6 is supported properly only in Windows Vi sta or higher. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting . In the IPv6 network environment, foll ow the next proced ure to use the IPv6 address. 9 From the[...]

IPv6 configuration 105 2. Using a network-connected machine Setting IPv6 addresses The machine supports the fo llowing IPv6 addresses fo r network printing and managements. • Link-local Address : Self-configured lo cal IPv6 address (Address starts with FE80). • Stateless Address : Automatically configured IPv6 address by a network router. • S[...]

IPv6 configuration 106 2. Using a network-connected machine 6 Check the Manual Address check box. Then, the Address/Prefix text box is activated. 7 Enter the rest of the addr ess (e.g.,:3FFE: 10:88:194:: AAAA . “A” is the hexadecimal 0 through 9, A through F). 8 Choose the DHCPv6 configuration. 9 Click the Apply button. Using SyncThru™ Web Se[...]

107 2. Using a network-connected machine Wireless network setup • Make sure your machine supports wireless networking. Wi reless networking may not be available depending on the model (see "Features by model" on page 6). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again u[...]

Wireless network setup 108 2. Using a network-connected machine 12 Introducing wireless set up methods You can set wireless settings ei ther from the machine or th e computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting meth[...]

Wireless network setup 109 2. Using a network-connected machine • If problems occur during wireless set up or driver installation, refer to the trou bleshooting chapter (see "Troubleshooting" o n page 137). • It is strongly recommneded that you set the passwrod on Access Points. If you do not set the password on Access Points, th ey m[...]

Wireless network setup 110 2. Using a network-connected machine 13 Using the WPS button If your machine and an ac cess point (or wireless rou ter) support Wi-Fi Protected Setup™ (WPS), you can ea sily configure the wir eless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless [...]

Wireless network setup 111 2. Using a network-connected machine You can change the WPS mode in control panel ( ( Menu ) > Network > Wireless > OK > WPS Setting ). Machines with a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for more than 2 seconds. The machine starts waiting for up to two [...]

Wireless network setup 112 2. Using a network-connected machine Machines without a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the sta tus LED blinks quickly. The machine starts connecting to th e wireless network. The LED blinks slowly for up to two minutes unti l you p[...]

Wireless network setup 113 2. Using a network-connected machine Re-connecting to a network When the wireless function is off, the ma chine automatically tries to re-connect to the access point (o r wireless router) with th e previously used wireless connection settings and address. In the following cases, the machin e automatically re-connects to t[...]

Wireless network setup 114 2. Using a network-connected machine 14 Using the menu button Some menus may not appear in the display depending on options or models. I f so, it is not a pplicable to your m achine Before starting, you will ne ed to know the network na me (SSID) of your wireless network and the network key if it is encrypted. This inform[...]

Wireless network setup 115 2. Using a network-connected machine 15 Setup using Windows Shortcut to the Samsung Easy Wireless Setup program withou t the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing management tools" on page 210). Access point via US[...]

Wireless network setup 116 2. Using a network-connected machine 5 Select Wireless network connection on the Printer Connection Type screen. Then, click Next . 6 On the Are you setting up your pr inter for the first time? screen, select Yes, I will set up my pr inter's wireless network. Then, c lick Next . If your printer is already co nnected [...]

Wireless network setup 117 2. Using a network-connected machine 8 After searching, the window shows th e wireless network devices. Select the name (SSID) of the access p oint you want to use and click Next . If you cannot fin d the network name you want to choose, or if you want to set the wireless config uration manually, click Advanced Setting . [...]

Wireless network setup 118 2. Using a network-connected machine • Wi-Fi Direct option appears on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 136). • Wi-Fi Direct Name : The default Wi-Fi Direct Name is the model [...]

Wireless network setup 119 2. Using a network-connected machine Creating the infrastructure network 1 Turn on your computer, ac cess point, and machine. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run . X: Setup.exe replacing “X” with [...]

Wireless network setup 120 2. Using a network-connected machine 6 Select Using a direct wi reless connection on the Select the Wireless Setup Method screen. Then, click Next . Even if your computer is running Wi ndows 7 or higher, you cannot use this feature if your PC does not support w ireless network. Set the wireless network using a USB cable ([...]

Wireless network setup 121 2. Using a network-connected machine Ad hoc via USB cable If you do not have an access point (AP), yo u may still connect the machine wirelessly to your computer by setting up an ad-h oc wireless network by following the si mple steps below. Items to prepare • Network-connected computer • Software CD that was pr ovide[...]

Wireless network setup 122 2. Using a network-connected machine 4 Select Wireless network connection on the Printer Connection Type screen. Then, click Next . 5 On the Are you setting up your pr inter for the first time? screen, select Yes, I will set up my pr inter's wireless network. Then, c lick Next . If your printer is already co nnected [...]

Wireless network setup 123 2. Using a network-connected machine 8 The window showing the wireless netwo rk setting appears. Check the settings and click Next . Before entering the IP address for the machine, you must know the computer’s network configuration info rmation. If the computer’s network configuration is set to DHCP, the wireless netw[...]

Wireless network setup 124 2. Using a network-connected machine 16 Setup using Mac Access point via USB cable Items to prepare • Access point • Network-connected printer • Software CD that was pr ovided with your machine • A machine installed with a wireless network interface • USB cable For Mac OS X 10.4, you need to down load from the S[...]

Wireless network setup 125 2. Using a network-connected machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue . 11 If Wireless Settings screen appears, select Using a USB cable and click Next . If the screen does not appear, go to step 15.[...]

Wireless network setup 126 2. Using a network-connected machine 12 After searching, the window shows th e wireless network devices. Select the name (SSID) of the access p oint you want to use and click Next . When you set the wireless co nfigurat ion manually, cl ick Advanced Setting . • Enter the wireless Network Name: Enter the SSID of the acce[...]

Wireless network setup 127 2. Using a network-connected machine Access point without a USB cable (recommended) Items to prepare • WiFi-enabled Mac running Mac OS 10 .7 or higher and an access point (router) • Software CD that was pr ovided with your machine • A machine installed with a wireless network interface For Mac OS X 10.4, you need to[...]

Wireless network setup 128 2. Using a network-connected machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue . 11 If Wireless Settings screen appears, select Using a direct wireless connection and click Next . If the screen does not appear, go to step 13.[...]

Wireless network setup 129 2. Using a network-connected machine If below screen appears, press the (WPS) button from the control panel within 2 minutes. 12 When the wireless network s et up is completed, click Next . 13 After the installation is finished, click Close . Ad hoc via USB cable If you do not have an access point (AP), you may still co n[...]

Wireless network setup 130 2. Using a network-connected machine 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, double-clic k the CD-ROM that appears on Finder . 4 Double-click [...]

Wireless network setup 131 2. Using a network-connected machine • Encryption: Select the encryption (None, WEP64, WEP128). • Network Password: Enter the encryption network password value. • Confirm Network Password: Confirm the encryption network password value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Ke[...]

Wireless network setup 132 2. Using a network-connected machine 13 When the window that tells you that the network cable connection is confirmed appears, disconnect the network cable and click Next .. If the network cable is connected , it may have trou ble finding the machine when configuring the wireless network. 14 The wireless network conne cts[...]

Wireless network setup 133 2. Using a network-connected machine Printing a network configuration report You can identify the network settings of your machine by printing a network configuration report. See "Printing a network config uration report" on page 96. IP setting using SetIP Program (Windows) This program is used to manually set t[...]

Wireless network setup 134 2. Using a network-connected machine Wizard will help you setup the wireless network configuration. However, if you want to set the wireless network directly, select Custom . 7 Select the one Network Name(SSID) in the list. • SSID : SSID (Service Set Id entifier) is a name that identifies a wireless network, access poin[...]

Wireless network setup 135 2. Using a network-connected machine 18 Turning the Wi-Fi network on/off If your machine has a display, you ca n also turn on/off the Wi-Fi from the machine’s control panel using the Network menu. 1 Check whether the network cable is co nnected to the machine. If not, connect the machine with a standard network cable. 2[...]

Wireless network setup 136 2. Using a network-connected machine Setting up Wi-Fi Direct You can enable Wi-Fi Direct feature by one of the following methods. From the USB cable-conn ected computer(recommended) After the driver installation is complete, Samsung Ea sy Printer Manager can be set and changes in the Wi-F i Direct can be made. Samsung Eas[...]

Wireless network setup 137 2. Using a network-connected machine •F o r L i n u x O S u s e r s , - Print an IP network configuratio n report to check the output (see "Printing a network configuration report" on page 96). - Access SyncThru™ Web Service , select Settings > Network Settings > Wireless > Wi-Fi Direct . - Enable o[...]

Wireless network setup 138 2. Using a network-connected machine Connecting Failure - Invalid Security • Security is not configured correctly. Check the configured security on your access point and machine. Connecting Failure - Ge neral Connection Error • Your computer is not receiving a sign al from your machine. Check the USB cable and your ma[...]

Wireless network setup 139 2. Using a network-connected machine g Check if Printer Name or IP Address: is the IP address on the network configuration Sheet. 3 Change the printer port's IP address if it is different from the network information report's. If you want to use the software installation CD to change the port IP, connect to a ne[...]

Wireless network setup 140 2. Using a network-connected machine • Check whether the access point (or wireless router) has a configured security (password). If it has a passwo rd, refer to the ac cess point (or wireless router) administrator. • Check the machine's IP address. Reinst all the machine driver and change the settings to connect [...]

141 2. Using a network-connected machine Samsung Mobile Print 21 What is Samsung Mobile Print? Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung Mobile Print is not only compatible with yo ur Android and iOS smart phones but also with your iPod To[...]

142 2. Using a network-connected machine Google Cloud Print Google Cloud Print™ is a ser vice that allows you to prin t to a printer using your mobile phone, tablet , or any other web-c onnected devices. Just register your Google account with the printer, and you are read y to use the Google Cloud Print service. You can prin t your document or em[...]

Google Cloud Print 143 2. Using a network-connected machine 11 Click Manage your printers . Now your printer is registered with Google Cloud Print service. Google Cloud Print-ready devic es will appear in the list. 26 Printing with Google Cloud Print The printing procedure vari es depending on the applica[ tion or the device you are using. You can [...]

3. Special features This chapter explains sp ecial printing features. • Altitude adjustment 145 • C hanging the default print settings 146 • Setting your machine as a default machine 147 • U sing advanced print features 148 • M ac printing 155 • L inux printing 157 The procedures in this chapter are mainly based on Windows 7.[...]

145 3. Special features Altitude adjustment Print quality is affe cted by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, d etermine the altitude where you are. • Normal : 0-1,0[...]

146 3. Special features Changing the default print settings 1 Click the Windows Start menu. 2 For Windows XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows 7, select Control Panel > Devices and Printers . • For Windows Server 2008 R2, sele[...]

147 3. Special features Setting your machine as a default machine 1 Click the Windows Start menu. 2 For Windows XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows 7, select Control Panel > Devices and Printers . • For Windows Server 2008 R2[...]

148 3. Special features Using advanced print features XPS printer driver : used to print XPS fi le format. • See "Features by model" on page 6. • The XPS printer driver can be inst alled only on Windows Vista OS or higher. • Install optional memory when an XPS job does not print because the printer is out of memory. • For models t[...]

Using advanced print features 149 3. Special features 2 Understanding special printer features You can use advanced printing fea tures when using your machine. To take advantage of the pr inter features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name[...]

Using advanced print features 150 3. Special features Poster Printing Prints a single- page document onto 4 (P oster 2x2) , 9 (Poster 3x3) , or 16 (Poster 4x4) sheets of paper, for the purpose of pasti ng the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecti[...]

Using advanced print features 151 3. Special features • Double-sided Printing a • Double-sided Printing (Manual) a Print on both sides of a sheet of paper (duplex). Before printing, decide how you wa nt your document oriented. • You can use this feature with Letter, Le gal, A4, US Folio or Oficio sized paper • If your machine does not have [...]

Using advanced print features 152 3. Special features Paper Options Changes the size of a document to a ppear larger or smaller on th e printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing do cument. For example, you use it when you want to ha[...]

Using advanced print features 153 3. Special features Overlay a This option is available when you use the PCL/ SPL printer driver (see "S oftware" on page 7). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a sp e c i a l f i l e f o r m a t t h a t c a n b e p r i n t e d o n a ny document. Overlays are o[...]

Using advanced print features 154 3. Special features Overlay ( Using a page overlay ) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... f ro m t he l i s t a n d c l i ck Load . Select the overlay file you want to use. If y [...]

155 3. Special features Mac printing Some features may not be available de pending on models or options. It means that the features are not supported. 3 Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 Open the document to print. 2[...]

Mac printing 156 3. Special features 6 Printing on both sides of the paper Some features may not be available de pending on models or options. It means that the features are not supported. Before printing in the duplex mode, de cide on which edge you will be binding your finished document. The bi nding options are, as follows: • Long-Edge Binding[...]

157 3. Special features Linux printing Some features may not be available de pending on models or options. It means that the features are not supported. 8 Printing from applications There are a lot of Linux appl ications that allow you to print using Common UNIX Printing System (CUPS). You can prin t on your machin e from any such application. 1 Op[...]

Linux printing 158 3. Special features 9 Printing files You can print many differen t types of files on your machine using the standard CUPS, directly from the comm and line interface. The C UPS lpr utility allows you to do that, but the driver’s package replaces the stand ard lpr tool by a much more user-friend ly LPR GUI program. To print any d[...]

4. Useful management tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. • E asy Capture Manager 160 • Samsung Easy Color Manager 161 • Samsung AnyWeb Print 162 • E asy Eco Driver 163 • Using SyncThru™ Web Service 164 • Using Samsung Easy Printer Manager 167 • Using Samsung Printer St[...]

160 4. Useful mana gement tools Easy Capture Manager • This feature may not be av ailable depending on mode l or optional goods (see "Software " on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you ca[...]

161 4. Useful mana gement tools Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustmen ts with 6 color tones and other prop erties, such as brightness, contras t, and saturation. Color tone changes can be saved as a profile and can be used from the dri ver or from inside of the machine. • This feature may not be av ai[...]

162 4. Useful mana gement tools Samsung AnyWeb Print Available for Windows and Mac OS users only. This tool helps you screen-capture, pr eview, scrap, and print page s more easily, than when you use an ordinary program. Download the software from the Samsung web site then unpack and install it: (http://www.samsung.com > find your product > Su[...]

163 4. Useful mana gement tools Easy Eco Driver With the Easy Eco Driver, you ca n apply Eco features to save paper and tone r before printing. Easy Eco Driver also allows you simple editing such as removin g images and texts, and more. You can save frequently used settin gs as a preset. Available for Windows OS users only. How to use: 1 Open a doc[...]

164 4. Useful mana gement tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanati on in this user’s guide may diffe r from your machine depending on its options or models. • Network model only. 1 Accessing SyncThru™ Web Service 1 Acc[...]

Using SyncThru™ Web Service 165 4. Useful mana gement tools 2 SyncThru™ Web Service overview Some tabs may not appear depending on your model. Information tab This tab gives you general information about your machine. You can check things, such as remaining amount of tone r. You can also print reports, such as an error report. • Active Alerts[...]

Using SyncThru™ Web Service 166 4. Useful mana gement tools 3 Setting the system administrator’s information This setting is necessary for using the e-mail notification option. 1 Start a web browser, such as In ternet Explorer, from Windows. Enter the machine IP addr ess (http://xxx.xxx.xxx.xx x) in the address field and press the Enter key or [...]

167 4. Useful mana gement tools Using Samsung Easy Printer Manager Samsung Easy Printer Mana ger is an application that combines Samsung machine settings into one location. Sa msung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of these features prov ide a gateway to conveniently[...]

Using Samsung Easy Printer Manager 168 4. Useful mana gement tools Click the Help ( ) button from the upper-right corner of the window and click on any option you want to know about. 2 Printer Information This area gives you general information about your machine. You can check informat ion, such as the machine’s model name, IP address (or Port n[...]

Using Samsung Easy Printer Manager 169 4. Useful mana gement tools 5 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the ne twork and machines. Device Settings You can configure various machine setti ngs such as machine setup, paper, layout, emulation, network, and[...]

170 4. Useful mana gement tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • Available for Windows users. • The Samsung Printer Statu s window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use. • Check the[...]

Using Samsung Printer Status 171 4. Useful mana gement tools 3 Order Supplies You can order replacement toner cartridge(s) from online. 4 User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 5 Close Close the [...]

172 4. Useful mana gement tools Using the Linux Unified Driver Configurator The Unified Driver Configur ator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driv er to use Unified Driver Configurator (see "Installation for Linux" on page 92). After the driver is installed on your Linux syste[...]

Using the Linux Unified Driver Configurator 173 4. Useful mana gement tools 8 Printers configuratio n Printers configuration has the two tabs: Printers and Classes . Printers tab View the current system’s prin ter configuration by clicki ng on the machine icon button on the left side of the Unified Driver Configurator window. The printer control [...]

Using the Linux Unified Driver Configurator 174 4. Useful mana gement tools Classes tab The Classes tab shows a list of available machine classes. • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Remove Class: Removes the selected machine class. 9 Ports configuration In this window, you can view the li[...]

5. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • P aper feeding problems 176 • Power and cable connecting problems 177 • Printing problems 178 • Printing quality problems 182 • Operating system problems 190[...]

176 5. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of pap er. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause s[...]

177 5. Troubleshooting Power and cable connecting problems Click this link to open an anim ation about solving power problems. Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electr icity supply first and press th[...]

178 5. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Check the power cord connectio ns. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the ma[...]

Printing problems 179 5. Troubleshooting The machine does not print. The printer driver may be incorrectly installe d. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. C heck the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size [...]

Printing problems 180 5. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. Disconnect the machine cable and reconnect . Try a print job that you have already printed successfully. If possib le, attach the cable and the machine to another computer that you know works and try a[...]

Printing problems 181 5. Troubleshooting Before printing, the machine emit s vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. The machine does not print special-sized paper, such as billing paper. Paper size and pape r size setting do not match. Set the correct pap er size in t[...]

182 5. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a redu ction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print • If a vertical white streak or faded area appears on the page , the toner supply is [...]

Printing quality problems 183 5. Troubleshooting Toner specks • The paper may not meet specifications; for ex ample, the paper may be too moist or rough. • The transfer roller may be dirty. Cl ean the inside of your machine (see "Cleaning the machine" on page 54). • The paper path may need cleaning. Contact a service representative [...]

Printing quality problems 184 5. Troubleshooting Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scra tched. Remove the toner cartridge and ins tall a new one (see "Replacing the imaging unit" on page 52). If white vertical streaks appear on [...]

Printing quality problems 185 5. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printe d side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging un it and, install a new one (see "Replacing the imaging unit" on page 52). • Parts of the[...]

Printing quality problems 186 5. Troubleshooting Misformed characters • If characters are improperly formed and producing hollow im ages, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tigh t or too loose ag[...]

Printing quality problems 187 5. Troubleshooting Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of th e machine (see "Cle[...]

Printing quality problems 188 5. Troubleshooting Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 54). • Check the paper type and quality. • Remove the imaging unit and then, install a new on e (see "Replacing the imag ing unit" on page 52). If the problem persists, the machine may requ ire[...]

Printing quality problems 189 5. Troubleshooting Curl If the printed paper is curled or pa per does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin (see[...]

190 5. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with yo ur computer f or further informat ion on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the [...]

Operating system problems 191 5. Troubleshooting 2 Common Mac problems Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the PDF file as an image[...]

Operating system problems 192 5. Troubleshooting 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your syst em. Open Unified Driver Conf igurator and switch to the Printers tab in Printers configuration window to look at the list of available machines. Make sure that y[...]

Operating system problems 193 5. Troubleshooting Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Some color images come out in unexpected color. This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RG B color space[...]

Quick Guide for Windows 8 User This chapter will outline fe atures specific to th e Windows 8 OS. This chapter appl ies to users running Windows 8. • Understanding the screen 195 • System requirements 196 • Installing the driver locally 197 • Installing the driver over the network 199 • Installing the driver over the wireless network 201 [...]

195 Quick Guide for Windows 8 User Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS. Start Screen Desktop Screen[...]

196 Quick Guide for Windows 8 User System requirements Operating system Requirement (recommended) CPU RAM Free HDD Space Windows ® 8 Intel ® Pentium ® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB • Support for DirectX ® 9 graphics with 128 MB memory (to enable the Aero theme). •D V D - R / W D r i v e[...]

197 Quick Guide for Windows 8 User Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. • Only use a USB cable no longer than 3 meters (118 inches). • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatica[...]

Installing the driver locally 198 Quick Guide for Windows 8 User 2 From the Desktop Screen If you install the driver using the su pplied software CD, you cannot use the installed driver from the Start screen. 1 Insert the supplied software CD into your CD-ROM drive. If the installation window does not ap pear, from Charms , select Search > Apps [...]

199 Quick Guide for Windows 8 User Installing the driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6). • Machine that do not support networki ng will no t be able to use t his feature (see "Rear view" on page 19). • Samsung Printe[...]

Installing the driver over the network 200 Quick Guide for Windows 8 User 4 From the Desktop Screen If you install the driver using the su pplied software CD, you cannot use the installed driver from the Start screen. 1 Make sure that the machine is conne cted to the netwo rk and powered on. Also, your machine’s IP address should have been set (s[...]

201 Quick Guide for Windows 8 User Installing the driver over the wireless network • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download th e V4 driver from[...]

Installing the driver over the wireless network 202 Quick Guide for Windows 8 User 6 From the Desktop Screen If you install the driver using the su pplied software CD, you cannot use the installed driver from the Start screen. 1 Turn on your computer, ac cess point, and machine. 2 Insert the supplied software CD into your CD-ROM drive. If the insta[...]

203 Quick Guide for Windows 8 User Uninstalling the driver 7 From the Start Screen 1 Make sure that the machine is connected to your computer and powered on. 2 Click on the Uninstall Samsung Printer Software tile in the Start screen. 3 Follow the instructions in the window. • If you cannot find a Samsung Printe r Software tile, unintstall from th[...]

204 Quick Guide for Windows 8 User Using Samsung Printer Experience Samsung Printer Experience is a Samsung applic ation that combines Samsung machine settings and machine ma nagement into one location. You can set device settings, or der supplies, open trou bleshooting guides, visit Samsung’s web site, and check conne cted machine information. T[...]

Using Samsung Printer Experience 205 Quick Guide for Windows 8 User 10 Printing from Windows 8 This section explains commo n printing tasks from the Start screen. Basic printing 1 Open the document to print. 2 From the Charms , select Devices . 3 Select your printer from the list 4 Select the printer settings, such as the number of copies and orien[...]

Using Samsung Printer Experience 206 Quick Guide for Windows 8 User 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the pr int queue or print spoo ler, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. • You c[...]

Using Samsung Printer Experience 207 Quick Guide for Windows 8 User Basic tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose mult iple pages per s ide to save media. Advanced tab Paper settings This option allows you to set the basic pa[...]

Using Samsung Printer Experience 208 Quick Guide for Windows 8 User Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Job Accounting This option allows you to prin t with the given permission. Confidential Printing This option is us[...]

Using Samsung Printer Experience 209 Quick Guide for Windows 8 User 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( ) is not availa ble. • You can ski p step 5, if the P rescan opti on is selected.[...]

210 Quick Guide for Windows 8 User Accessing management tools Samsung provides a variety of manageme nt tools for Sams ung printers. For more information on each tool, refer to "Useful manageme nt tools" on page 159. 1 From the Charms , select Search > Apps . 2 Find Samsung Printers . 3 Under Samsung Printers , you can see installed ma[...]

211 Quick Guide for Windows 8 User Installing accessories When you install optional devices, such as optional tray, memory, etc, this machine automatically detec ts and sets the optional de vices. If you cannot use the optional devices you installed in this driver, you can set th e optional devices in Device Settings to use. 1 From the Charms , sel[...]

212 Quick Guide for Windows 8 User Troubleshooting Problem Suggested Solutions Samsung Printer Experience is not shown when you click more settings . Samsung Printer Ex perience is not installed. Download the app. from the Windows Store and install i t. Machine information is not displayed when you click the device in the Devices and Printers . Che[...]

213 Contact SA MSUNG wor ldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center WebSite ALGERIA 021 36 11 00 www.samsung.com/ n_africa/support ARGENTINE 0800-333-3733 www.samsung.com/ ar/support ARMENIA 0-800-05-555 www.samsun[...]

Contact SAMSUNG worldwide 214 Contact SA MSUNG wor ldwide CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ ca/support(English) www.samsung.com/ ca_fr/support (French) CHILE 800-SAMSUNG (726-7864) [HHP] 02-24828200 www.samsung.com/ cl/support CHINA 400-810-5858 www.samsung.com/ cn/support COLOMBIA Bogotá 600 1 2 72 Gratis desde cualquier parte del [...]

Contact SAMSUNG worldwide 215 Contact SA MSUNG wor ldwide EIRE 0818 717100 www.samsung.com/ ie/support EL SALVADOR 800-6225 www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en/support (English) ESTONIA 800-7267 www.samsung.com/ ee/support FINLAND 030-6227 515 www.samsung.com/fi/ support FRANCE 01 48 63 00 00 www.samsung.com/ fr/suppo[...]

Contact SAMSUNG worldwide 216 Contact SA MSUNG wor ldwide HUNGARY 0680SAMSUNG (0680-726-786) 0680PREMIUM (0680-773-648) www.samsung.com/ hu/support INDIA 1800 3000 8282 - Toll Free 1800 266 8282 - Toll Free www.samsung.com/ in/support INDONESIA 021-56997777 08001128888 www.samsung.com/ id/suppo rt IRAN 021-8255 www.samsung.com/ iran/support ITALIA [...]

Contact SAMSUNG worldwide 217 Contact SA MSUNG wor ldwide MOLDOVA 0-800-614-40 www.samsung.com/ support MONGOLIA 7-495-363-17-00 www.samsung.com/ support MONTENEGRO 020 405 888 www.samsung.com/ support MOROCCO 080 100 2255 www.samsung.com/ n_africa/support MOZAMBIQUE 847267864 / 82726786 4 www.samsung.com/ support MYANMAR 01-2399888 www.samsung.com[...]

Contact SAMSUNG worldwide 218 Contact SA MSUNG wor ldwide PARAGUAY 009-800-542-0001 www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en/support (English) PERU 0-800-777-08 www.samsung.com/ pe/support PHILIPPINES 1-800-10-7267864 [PLDT] 1-800-8-7267864 [Globe landline and Mobile] 02-4222111 [Other landline] www.samsung.com/ ph/support[...]

Contact SAMSUNG worldwide 219 Contact SA MSUNG wor ldwide SERBIA 011 321 6899 www.samsung.com/ rs/support SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com/ sg/support SLOVENIA 080 697 267 090 726 786 www.samsung.com/ rs/si SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.samsun g.com/ sk/support SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsun g.com/ supp[...]

Contact SAMSUNG worldwide 220 Contact SA MSUNG wor ldwide U.A.E 800-SAMSUNG (800 -726 7864) www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic) UK 0330 SAMSUNG (7267864) www.samsung.com/ uk/support U.S.A -Consummer Electonics 1-800-SAMSUNG (726-7864) www.samsung.com/ us/support U.S.A (Mobile Phones) 1-800-SAMSUNG (72-6786)[...]

221 Glossary Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802). 8[...]

Glossary 222 Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client . BOOTP enables 'diskless workstatio[...]

Glossary 223 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk. DHCP also provides a me chanism for allocation of IP addre[...]

Glossary 224 Glossary ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automa tically detects and corrects errors in the fax transmission process that are some times caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as anothe[...]

Glossary 225 Glossary Gateway A connection between computer networ ks, or between a c omputer network and a telephone line. It is very popular, as it is a computer or a network that allows access to anothe r computer or network. Grayscale A shades of gray that represent light and dark portions of an image when color images are converted to gra ysca[...]

Glossary 226 Glossary IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defin es a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth[...]

Glossary 227 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a netwo rking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diod e (LED) is a semiconductor d evice that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identi fier associate[...]

Glossary 228 Glossary NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC , and the network protocols were based on the archetyp al Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mech anism that make s a vir[...]

Glossary 229 Glossary PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic an d desktop publishing areas. - that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like p[...]

Glossary 230 Glossary SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network. It also provides an authen ticated Inter-process communication mechanism. SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions [...]

Glossary 231 Glossary TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an im age capture API for Microso ft Windows and Apple Mac operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access netw[...]

Glossary 232 Glossary WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desk top devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more adva[...]

233 Index Index A accessing management tools 210 C cleaning inside 54 outside 54 cleaning a machine 54 control panel 20 convention 10 E eco printing 38 F favorites settings, for printing 37 features 4 print media fe ature 68 front view 18 G general icons 10 glossary 221 google cloud printing 142 I installation accessories 211 J jam clearing paper 5[...]

Index 234 Index O overlay printing create 153 delete 154 print 154 P placing a machine adjusting the altitude 145 print mobile OS 141 print media card stock 33 labels 33 output support 68 preprinted paper 34 special media 32 print resolution set Linux 157 printer prefer ences Linux 158 Printer Status general information 170 Printing 35 printing cha[...]

Index 235 Index changing the tray size 27 troubleshooting 212 U understanding the status LED 62 Unix system requirements 73 USB cable driver installation 90 , 92 , 91 , 93 using help 38 , 156 W watermark create 152 delete 152 edit 152 Windows common Windows problems 190 driver installation for network connected 99 , 23 , 24 , 199 , 197 , 201 system[...]