Sharp MX-B400P manual

MX-B400P MX-B400P Software Setup Guide D IN CHINA A KS1 E4637FCZZ BEFORE INST ALLING THE SOFTW ARE SETUP IN A WINDO WS ENVIRONMENT SETUP IN A MA CINTOSH ENVIRONMENT TROUBLESHOO TING LASER PRINTER Software Setup Guide Software Setup Guide Software Setup Guide K eep this manual close at hand for ref erence whene v er needed. MODEL: !mxb400p_us_ins.bo[...]

Thank you for purchasing this product. This manua l explains how to install and configure the software that allows the mac hine to print. If the software is not installed correctl y or you need to remove the softwar e, see "4. TROUBLESHOOTING" (page 56). Please note • The explanations in this manual assume that you ha ve a working knowl[...]

1 TABLE OF CONTENTS 1 BEFORE INSTALLING THE SOFTWARE CD-ROMS AND SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 • SOFTWARE CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 VERIFYING SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . . [...]

2 This chapter describes the software progr ams that allow you to use the print er function of th e machine, the CD -ROMs that con tain the softw are, and the pages where the in stallation proc edures can b e found. CD-ROMS AND SOFTWARE The software that can be used wit h the machine is on the CD-ROMs th at accompany the machine. Before installing [...]

3 CD-ROMS AND SOFTWARE - PPD drive r The PPD driver enables the machine to use the standard Windows PS printer driver. ☞ WHEN THE MACHINE IS CONNECTED TO A NETWOR K (page 9) ☞ WHEN THE MACHINE WILL BE CONNEC TED WITH A USB CABLE (page 21) • Printer Status Monitor (can only be us ed when the machine is connected to a network) This allows you t[...]

4 VERIFYING SYSTEM REQUIREMENTS SYSTEM REQUIREMENTS Before installing the softwar e described in this manual , make sure that your computer satisfies th e following requirements. *1 Printing is not possible in MS-DOS mode. *2 USB is not supported. *3 The machine's USB 2.0 port will transfer data at the speed specified by the USB 2.0 (Hi-Speed)[...]

5 VERIFYING SYSTEM REQUIREMENTS SOFTWARE REQUIREMENTS The following requirements must be met to use the software describ ed in this manual. * For the types of comp uters and operatin g systems that can run t he software, see "SYSTEM REQUIREMENT S" (page 4). Operating syst em environment* Software Type of connection* Windows PCL6 printer d[...]

6 CONNECTING THE MACHINE CONNECTING TO A NETWORK To connect the ma chine to a network, connect th e LAN cable to the machine's network con nector. Use a shielded LAN cable. After connecting the machine to a network, be sur e to configure the IP address and other network settings before installing the softwa re. (The factory default setting for[...]

7 This section explains how to install th e software and configure setting s so that the printer functi on of the machine can be used with a Windows computer . OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE) 1 Insert the "Softwa re CD-ROM" into your computer's CD-ROM drive. Insert the "Softwar e CD-ROM" that shows [...]

8 OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE) 4 The "SOFTWARE LI CENSE" window will appear. Make sure tha t you understand t he contents of the li cense agreement and then click the [Yes] button . 5 Read the message in t he "Welco me" window a nd then cl ick the [N ext] button. 6 The software sel ection screen app e[...]

9 INSTALLING THE PRINTER DRIVER To install the printer driv er, follow the appropria te procedure in this sect ion depending on wh ether the machine is connected to a network or connected by USB cable. ☞ WHEN THE MACHINE WILL BE CONNE CTED WITH A USB CABLE (page 21) WHEN THE MACHINE IS CONNECTED TO A NETWORK This section explains how to install t[...]

10 INSTALLING THE PRINTER DRIVER X Standard installation When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)" (page 7), perform th e steps below. 1 Click the [Print er Driver] button. 2 Click the [Standard installation ] button. When [Custom installation] is selected, you can c[...]

11 INSTALLING THE PRINTER DRIVER 3 Printers connect ed to the network are detected. Select the machi ne and click the [Next] butto n. 4 A confirmation window appears. Check th e contents and then click the [Nex t] button. • Machine connection method: LP R Direct Print (Auto Search) • Set as default printer: Yes • Printer driver name: Cannot b[...]

12 INSTALLING THE PRINTER DRIVER 5 When the print er driver selection wi ndow appears, select the printer driver to be installe d and click the [Next] butt on. Click the checkbox of the printer driver to be installed so that a checkmark ( ) appea rs. 6 When you are asked whether or not you want the printer to be your default print er, make a select[...]

13 INSTALLING THE PRINTER DRIVER 7 Follow the on-s creen instructions. Read the message in the window that appears an d click the [Next] button. Installation begin s. 8 When the in stallation c ompleted sc reen appears , click the [ OK] button. 9 Click the [Close] butto n in the window of step 1. This completes the installati on. • After installa[...]

14 INSTALLING THE PRINTER DRIVER X Installation by specifying the machine's address When the m achine canno t be found becaus e it is not powered on or ot herwise, installation is possibl e by entering the name (host name) or IP address of the mach ine. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTIO[...]

15 INSTALLING THE PRINTER DRIVER 3 When you are aske d how the printer is conne cted, select [LPR Direct Print (Specify Address)] and click the [Next] button. 4 Enter the name (host name) or IP address of th e machine and click the [Nex t] button. ☞ Checking the IP address of th e machine (page 6) 5 When the model sel ection window app ears, sele[...]

16 INSTALLING THE PRINTER DRIVER 6 When the printer dri ver selection wi ndow appears, select the printer driver to be installed and click the [Next] button. Click the checkbox of the printer driver to be installed so that a checkmark ( ) appears. 7 Select whether or not yo u wish the printer to be your default print er and click the [Ne xt] button[...]

17 INSTALLING THE PRINTER DRIVER 10 Follow the on-s creen instructions. Read the message in the window that appears an d click the [Next] button. Installation begin s. 11 When the in stallation c ompleted sc reen appears , click the [ OK] button. 12 Click the [Close] butto n in the window of step 1. This completes the installati on. After installat[...]

18 INSTALLING THE PRINTER DRIVER X Printing using the IPP function and the SSL function The IPP functi on can be used to print to t he machine over a networ k using HTTP protocol. The IPP functi on can also be used in combination wit h the SSL (encrypted communication) func tion to encrypt the print data. This enables secure p rinting with no conce[...]

19 INSTALLING THE PRINTER DRIVER 2 Click the [Custom i nstallation] but ton. 3 When you are asked how the printer is connected, select [ IPP] and click the [Next] butto n. 4 If a proxy se rver is used, sp ecify the proxy serve r and click the [Nex t] button. To specify a proxy server, select [Print via the proxy server] and then enter the [Address][...]

20 INSTALLING THE PRINTER DRIVER 5 Enter the machine' s URL and click the [Nex t] button. Enter the URL in the following format: Normal format: http://<the machine's doma in name or IP address>:631* 1 /ipp *1 Normally "6 31" should be entered for t he port number. If th e IPP port number has been changed on the machine, en[...]

21 INSTALLING THE PRINTER DRIVER WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE Supported operating sy stems: Windows 98/Me/2000 * /XP * /Server 2003 * / Vista * /Server 2008 * /7 * * Administrator's rights are r equired to install the software. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION S[...]

22 INSTALLING THE PRINTER DRIVER 2 Click the [Custom i nstallation] but ton. 3 When you are ask ed how the pr inter is connect ed, select [Connected to this computer] and click the [Next] button. 4 When you are asked if yo u wish to install the display fonts, select an answer and clic k the [Next] button. !mxb400p_us_ins.book Page 22 Friday, No vem[...]

23 INSTALLING THE PRINTER DRIVER 5 Follow the on-s creen instructions. Read the message in the window that appears an d click the [Next] button. When the installation comple ted scree n appears, click the [OK] button. 6 Click the [Close] butto n in the window of step 1. When a message appears prompting you to connect the machine to your computer, c[...]

24 INSTALLING THE PRINTER DRIVER 8 Installation of the PCL6 printer driver begins. When the "Found New Hard ware Wizard" appears, select [Install the software automatically (Recommended) ], click the [Next] button, and follow the on-screen instructions. This completes the installati on. • After installing the pr inter driver, see "[...]

25 INSTALLING THE PRINTER DRIVER When installing the PCL5e printer dr iver, PS printer driver, or PPD drive r Installation is possible eve n after the USB cable has been connected. When the software select ion screen appears in ste p 6 of "OPENING THE SOFTW ARE SELECTION SCREEN (FOR ALL SOFTWAR E)" (page 7), perform the steps below. 1 Cli[...]

26 INSTALLING THE PRINTER DRIVER 3 When you are ask ed how the pr inter is connect ed, select [Connected to this computer] and click the [Next] button. 4 When the port selectio n window a ppears, se lect the po rt that the PCL6 printer driv er is using (USB001, etc.) and clic k the [Next] button. 5 When the printer driver selection window app ears,[...]

27 INSTALLING THE PRINTER DRIVER 6 Select whether or not yo u wish the printer to be your default print er and click the [Ne xt] button. If you are installing multiple drivers, select the printer dr iver to be used as the default printer. If you do not wish to set one of the printer dr i vers as the default printer, select [No]. 7 When the printer [...]

28 INSTALLING THE PRINTER DRIVER This completes the installati on. • After installation, see "CON FIG URING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON TH E MACHINE" (page 34) to conf igure the printer driver settings. • Make sure th at the port of the in stalled driver is the same as the port us ed by the PCL6 printer drive r. Th[...]

29 INSTALLING THE PRINTER DRIVER USING THE MACHINE AS A SHARED PRINTER If you are going to use the machine as a shared printer on a Windows network with the printer driver installed on a print server, follow the steps below to install the printer driver on the client computers. When the software selection screen appears in step 6 of "OPENING T[...]

30 INSTALLING THE PRINTER DRIVER 1 Click the [Print er Driver] button. 2 Click the [Custom i nstallation] but ton. 3 Select [Shared Pri nter] and click th e [Next] button. !mxb400p_us_ins.book Page 30 Friday, No vember 6, 2009 6:41 PM[...]

31 INSTALLING THE PRINTER DRIVER 4 Select the print er name (config ured as a shared printe r). (1) Select the printe r name (configured as a shared printer on a print server) from th e list. If you are using Windows 98/Me/NT 4 .0/ 2000/XP/Server 2003, you can al so click the [Add Network Port] button di splayed be low the list and select the print[...]

32 INSTALLING THE PRINTER DRIVER USING THE STANDARD WINDOWS PS PRINTER DRIVER (Windows 98/Me/NT 4.0) If you wish to use the standar d Windows 98/Me/NT 4.0 PS printer driver, follow the steps below to install the PPD dr iver using th e Add Printer Wizard. 1 Download the soft ware and save the e xtracted file s in any folder. 2 Click the [Start ] but[...]

33 INSTALLING THE PRINTER DRIVER X Installing the resident font information (Windows 98/Me) If you have installed the PPD driver on Windows 98/Me and will be using the resident fonts in the machine, you must install the resident font inf ormation. Follow the procedure belo w to install the resident font infor mation. 1 Double-cl ick the folder wh e[...]

34 INSTALLING THE PRINTER DRIVER CONFIGURING THE PR INTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE After installing the printer driver, you must configure the printe r driver settings appropriatel y for the options that ha ve been installed and the size and type of paper loaded in the mach ine. Follow the steps below to configur e the printe[...]

35 INSTALLING THE PRINTER DRIVER 4 Click the [Auto Configur ation] button. The settin gs are automatical ly configur ed based on the detected machine status. *The screen shows the PCL6 printer driver. 5 Configure the image of the machine. An image of the machine is formed in the printe r driver configuration window based on the options that are ins[...]

36 INSTALLING THE PRINTER DRIVER 6 Click the [OK] button in the printer properties window. If automatic con figuration fa ils, configure th e settings manually. • You can check the op tions that are i nst alled and the tray settings by printing out the "All Custom Setting List" in th e system settings of the machin e. (However, note tha[...]

37 INSTALLING THE PRINTER DRIVER X When the PPD driver is installed 1 Click the [Start] button ( ), click [Cont rol Panel], and the n click [Printer]. • In Windows 7, click the [Start] button and then click [Dev ices and Printers]. • In Windows XP/Server 2003, click the [sta rt] button and then click [Printe rs and Faxes]. • In Windows 98/Me/[...]

38 INSTALLING THE PRINTER STATUS MONITOR Printer Status Monitor is a printer utility that allows general users to check the current statu s of the machine on their com puter screen, such as whether or not the machine is ready t o print. The Printer Stat us Monitor shows error information such as paper misfeeds, printer conf iguration informa tion ([...]

39 INSTALLING THE PRIN TER STATUS MONITOR 2 Follow the on-s creen instructions. 3 When the in stallation c ompleted sc reen appears , click the [ Finish] button. To have the Prin ter Status Monitor star t automatically when your computer is started, select the [Add this program to your Sta rtup folder] checkbox and click the [Finish] button. 4 Clic[...]

40 CHANGING THE PORT When using the machine in a Windows en vironment, follow the ste ps below to change the port when you have changed the IP ad dress of the machine when the machine is connected with a USB cable . 1 Click the [Start] button ( ), click [Cont rol Panel], and the n click [Printer]. • In Windows 7, click the [Start] button and then[...]

41 CHANGING THE PORT 3 Adding or changing a port. (1) Cl ick the [Ports] ta b. In Windows 98/Me, click the [Details] tab. (2) Clic k the [Add Port] button. 4 Select [SC2 TCP/IP Port] and then clic k the [New Port ] button. In Windows 98/Me, select [Other], [SC2 TCP/IP Port], and then click the [OK] button. To change to a previously created port suc[...]

42 CHANGING THE PORT 5 Create the ne w port. (1) Ent er the machine's IP address. ☞ Checking the IP address of the machine (page 6) (2) Make sure that [LPR] is s elected. (3) Make sure that [lp] is entered . (4) Clic k the [OK] button. 6 Click the [Close ] button in the screen of step 4. In Windows 98/Me, this st ep is not required. Go to th[...]

43 This chapte r explains ho w to install the PPD file to enab le printing fr om a Macintosh and how to conf igure the printer driver set tings. ☞ MAC OS X: this page (v10.2.8, v10.3. 9, v10.4.11, v10.5 - 1 0.5.8, v10.6) ☞ MAC OS 9.0 - 9.2.2: page 52 MAC OS X 1 Insert the "Softwa re CD-ROM" into your computer's CD-ROM drive. Inse[...]

44 MAC OS X 4 Double-click the folder corresponding to the versions of th e operating syst em. 5 Double-click the [MX-PBX1] icon ( ). 6 Click the [Continue] but ton. 7 The License Agreemen t window will app ear. Make sure th at you understand t he contents of the li cense agreement and then click the [Continue] button. A message will appear asking [...]

45 MAC OS X 8 Select the h ard drive where the PPD file wi ll be inst alled and clic k the [Continue] button. • Be sure to select the hard drive on wh ich your operating system is installed. • In Mac OS X v10.6, the scree n below appears when you click the [Change Install Location] button. 9 Click the [Install] button. Installation begin s. 10 [...]

46 MAC OS X 11 Select [Util ities] from the [Go] menu. • If you are using Mac OS X v10.5 to 10.5.8 or v10.6, click [System Preferences] in the App le menu ( ) and select [Print & Fax] ( ). When the screen for adding a printer appears, click the button and go to step 14. • If you are using Mac OS X v10.2.8, select [Applications] from the [Go[...]

47 MAC OS X 14 Configure the pr inter driver. • The procedure for configuring the prin ter driver varies dependin g on the operating system version. The procedure fo r version s 10.4.11, 10.5 - 10.5.8 and 10.6 and the procedure for other versi ons are explained sepa rately below. • The machine can print using the IPP functi on. If you wish to u[...]

48 MAC OS X (1) Select [AppleTal k]. If multiple AppleTalk zones are displaye d, select the zone that includes th e printer from the menu. (2) Click the machine's mode l name. The machine's model nam e usually appears as [SCxxxxxx]. ("xxxxxx" is a sequence of characters that varies depending on your model .) (3) Select the PPD f[...]

49 MAC OS X 15 Display printe r information. (1) Click the ma chine's name. If you are using Mac OS X v10.5 to 10.5.8 or v10.6, click the [Options & Supplies] button, click the [Driver] tab and go to step 16. (2) Clic k [Show Info]. If you are us ing Mac OS X v1 0.2.8, select [Show Info] fro m the [Print ers] menu. 16 Select the machi ne c[...]

50 MAC OS X X Printing using th e IPP function The machine can print using the IPP function. If you wish to use the IPP function, follow th ese steps to select the PPD file when configuring the printer driver (step 14 on pa ge 47). (1) Clic k the [IP Printer] icon. If you are using Mac O S X v10.5 to 10.5.8 or v10.6, click the [IP] icon. (2) Select[...]

51 MAC OS X (1) Select [IP Pr inting]. (2) Select [Internet Printing Proto col] in "Printer Type". Enter the address of the mac hine (IP address or domai n name) and the "Queue Name". • If you are using Mac OS X v10.2.8, enter the address of th e machine (IP address or domain na me) in "Printer's Addres s". • [...]

52 MAC OS 9.0 - 9.2.2 1 Insert the "Softwa re CD-ROM" into your computer's CD-ROM drive. Insert the "Softwar e CD-ROM" that shows "Disc 2" on the front of the CD-ROM. 2 Double-click the [CD-ROM] ic on ( ) on the desk top. 3 Double-click the [MacOS] folder. Before installing the softwa re, be sure to read "Rea[...]

53 MAC OS 9.0 - 9.2.2 7 Read the message in the window that app ears and click the [Continue] button. Installation of the PPD file begins. After the installation, a message promptin g you to restart your computer will appear. Click the [OK] butto n and restart your computer. This complete s the instal lation of th e software. Nex t, configure the p[...]

54 MAC OS 9.0 - 9.2.2 10 Select the PPD file. (1) Clic k the PPD file for your model. (2) Cl ick the [Select] b utton. 11 Make sure that the machine is select ed in the "Select a PostScript Printer" list and the n click the [Setup] button. 12 Click the [Configure] butto n. • If the above dialog box does not appear and you return to the [...]

55 MAC OS 9.0 - 9.2.2 13 Select the machi ne configuration . (1) Select the opt ions that are in stalled on the ma chine. (2) Clic k the [OK] button . 14 Click the [OK] button in the window of step 12 to close the window. 15 Click the close box ( ) to close the "Chooser". This compl etes the co nfigurat ion of th e printer driver. Install[...]

56 WHEN INSTALLATION WAS NOT SUCCESSFUL This section provides solutions to possible installation problems. See the following table of contents to locate the appropriate page for your question or problem. 4 TROUBLESHOOTING • The softwa re cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . 56 • The machine is not det ected (wh[...]

57 WHEN INSTALLATION WAS NOT SUCCESSFUL The machine is not detected (when connected to a network). Is the IP address of the machine configured? If the IP address of the ma chine is not configured, the machine wil l not be detected. Make sure that the IP address is configured correctly in "Network Settings" in the machine's system set[...]

58 WHEN INSTALLATION WAS NOT SUCCESSFUL The plug and play screen does not appear (USB connection in Windows). Is the machine power on? When a USB cable is connected, make sure the power of the machine is "ON" and then co nnect a USB cable to the machine. Wh en the machine is not powered on, switch on the main power switch and the [POWER] [...]

59 WHEN INSTALLATION WAS NOT SUCCESSFUL The printer driver is not installed correctly by plug and play (USB connection in Windows). Did you connect th e machine to your computer before installing the printer driver? In Windows 2000 /XP/Server 2003/Vista/7, if the machi ne was connected to you r computer with a USB cable before the printer driver wa[...]

60 WHEN INSTALLATION WAS NOT SUCCESSFUL X The printer driver cannot be installed (Windows 2000/XP/Server 2003) If the printer driver cannot be installed on Windows 2000/XP/Server 200 3, follow the steps below to check your computer settings. 1 Click the [start] button and then click [C ontrol Panel]. In Windows 2000, click the [Start] button, point[...]

61 REMOVING THE SOFTWARE To remove the printer driver or software installed using the installer, follow the steps below. X Windows 1 Click the [start] button and then click [Control Pane l]. In Windows 98/Me/NT 4.0/200 0, click the [Sta rt] button, point to [Settings], and cli ck [Control Panel]. 2 Click [Uninstall a program]. • In Windows XP/Ser[...]

62 REMOVING THE SOFTWARE X Mac OS X 1 Delete the p rinter that us es the ma chine 's PPD file from the print er list. To show the printer list, see step 11 and 12 of "MAC OS X" (page 43). 2 Delete the PPD fi le. The PPD file has been copied to the following fo lder on the startup disk. [Library] - [Printers] - [PPDs] - [Contents] - [[...]

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MX-B400P Software Setup Guide PRINTED IN CHINA 2010A KS1 TINSE4637FCZZ SHARP ELECTRONICS CORPORATION 1 Sharp Plaza, Mahwah, New Jersey 07495-1163. www.sharpusa.com SHARP ELECTRONICS OF CANADA LTD. 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9 This manual has been printed using a vegetable-based soy oil ink to help protect the environment. [...]