Sharp UP-820N manual

POS TERMINAL INSTR UCTION MANU AL UP-820N MODEL[...]

CAUTIONS: Warning This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.[...]

INTR ODUCTION Thank you very much for your purchase of the SHARP POS Terminal Model UP-820N. Please read this Manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems. IMPOR T ANT • Install [...]

2 CONTENTS INTRODUCTION ············································································································································1 IMPORTANT ·················[...]

PLU/EAN link entries ····················································································································46 EAN learning function ····································[...]

4 Basic operations ··············································································································· ············91 Customer record search by name ·························[...]

Link PLU/EAN table ····················································································································136 PLU condiment table ·····································?[...]

Transaction report format ······································································································ ·····184 Clerk report format ··········································?[...]

7 15.EURO Migration Function ·················································································································224 16.Operator Maintenance··································[...]

8 1 Pa rt Names and Functions This chapter describes the part names and functions of this POS terminal. External Vie w ■ Front vie w ■ Rear view Keyboard (normal-type) SD card slot RS232 connector Power switch Operator display Customer display (Pop-up type) Journal cover Receipt paper[...]

9 Printer The POS terminal UP-820N may be configured with multiple types of printers offered by the market. For specific instructions related to the handling and care of the printer, please refer to the applicable printer instruction manual. The built-in printer is a 2 station (receipt/journal) type thermal printer, and therefore it does not requir[...]

10 RS232 Connector/SD Car d Slot ■ Opening the RS232 connector cover Push the part of the RS232 connector cover indicated by the arrow to open the cover. * To close the cover, push the arrowed part in until you hear it click. ■ Opening the SD card slot co ver Refer to the “SD CARD Mode” section.[...]

11 Ke yboar d ■ Standard ke yboar d la yout • All the keys but the receipt paper feed key and the journal paper feed key can be re-positioned. If you want to change the layout, contact your authorized SHARP dealer. • Department keys 1 through p are shown as 1 through I in this manual. 09 RECEIPT Receipt paper feed key JOURNAL Journal paper fe[...]

12 ■ Optional keys The following optional keys can optionally be mounted in place of those shown in the figure of the standard keyboard layout. For details, consult your dealer. *1 The maximum number of direct PLU keys varies with the number of other keys set on the keyboard. *2 The maximum number of department keys varies with the number of othe[...]

13 VP RTN REPEAT VIP1 VIP3 CLK 1 CLK 10 L1 C_NEXT E.BILL S.SFT DEL SLIP L10 PRICE SHIFT1 PRICE SHIFT8 CASH 1 CASH 10 Recall TOTAL STATUS key Cashier entry 1 through 10 keys Clerk entry 1 through 10 keys Validation print key Repeat key PLU level shift number key PLU level shift 1 through 10 keys VIP1 through 3 sale keys RECALL GLU DIFFER ST GC COPY [...]

14 PLU menu 1 through 50 keys Bill totalize/bill transfer key BT PLU MENU1 PLU MENU50 Opened GLU list key OPENED GLU New balance key NBAL Guest check receipt key G.C. RCPT Guest lookup key GLU[...]

15 ■ Default key te xt on the displa y Function keys can be set on the keyboard area of the display by assigning them to the h key and S through 0 keys. Note that the labels on the key tops in this manual may differ from the default texts of the displayed keys. The default texts are as follows: Key Default text 0 ~ 9 º ‚ . L x s m · ° fl ?[...]

16 You can change the default text in the PGM2 mode. NOTE Key Default text “ ‘ K ± P O z Ê Ù à ˆ Î p G E F m ; H i I U n e Ü b TIME IN TIME OUT BREAK SORTG SHIFT WASTE OPENED GLU VAT PRICE CHANGE INQ DEPT# CUST CUST CHARGE POINT REDEMP SEARCH NAME ADVANC ORDER CREDIT ORDER MASK WORK CHANGE NAME ADD ITF CUST BILL CORREC ORDER C NEXT E.BIL[...]

17 Clerk K eys This POS terminal allows the operator to use the following four clerk identification systems: • Contactless clerk keys (max. 126 clerks) • Clerk code entry (max. 255 clerks) • Clerk entry keys (max. 10 clerks) • WMF clerk keys (max. 127 clerks)* * The WMF clerk key is not a SHARP product. The standard POS terminal comes with [...]

18 Displa y ■ Operator display (touc h panel) • Screen example 1 (REG mode) Main display area Shows sales information you have just entered. Total and REG status display area Shows the sales total. Scroll guidance/Cursor up (down) keys Shows the scroll guidance to indicate you can scroll in the arrowed direction by using the cursor up/down keys[...]

19 Common status area Shows the following items: Price level shift indicator (P1-P8) : Shows the current PLU/EAN price level. PLU level shift indicator (L01-L10) : Shows the current PLU level. Receipt shift indicator (r) : Shows the receipt shift status. T-Log near full indicator ( ) : appears when the used memory is 80%. : appears when the used me[...]

20 Time area/Numeric key data area/Scroll guidance/Cursor up (down) keys Refer to the REG mode screen example. Common status area Shows the following indicators besides some of those introduced in the REG mode screen example: Caps lock indicator (A/a) : The upper-case letter “A” appears when caps lock is on, and the lower-case letter “a” ap[...]

21 2 Selecting an Operating Mode When you turn the POS terminal on and press the m key, the mode selection window will appear on the display, listing available operating modes as shown below. Mode selection window Operating Modes You can select any mode other than REG from the list in the mode selection window. Your POS terminal supports the follow[...]

22 Mode Selection ■ Selecting a mode 1. Use one of the following ways: • Move the cursor to the desired option by using the · or ° key. • Enter the desired option number by using a numeric key. • Touch the desired option. • Move the cursor to the desired option by touching the or key. 2. Press the e key. • You don’t need to press th[...]

23 3 Receipts Built-in Printer Sample Receipt Time Consecutive no. Date Item entry Machine no. Clerk code Clerk name Sales total Cash amount tendered Change due[...]

24 Receipt f or Remote Printer s (KP#1–KP#9) ■ Ty pe of receipts You can select one of the following 5 types of receipts for each remote printer. These types of receipts are available in the REG or MGR mode. By default, the addition receipt type is selected. • Addition receipt type • Single/double receipt type • Addition + single receipt [...]

25 • Single/double receipt type When you select this type: • One receipt is issued and the transaction is finalized each time you enter an item. • A single receipt or a double receipt is issued depending on the PGM2 programming for the department. • Each sales transaction is automatically handled as a cash deal. • Items specified as SICS [...]

26 • Addition + single receipt type When you select this type: • An addition receipt and each single receipt are issued in series after you finalize the transaction. • Footer logo message is printed at the end of the addition receipt part. • The information on multiplication entry will be printed on a single receipt. • Double addition rec[...]

27 Sor ted Receipt Function When the sorted receipt function is programmed for your POS terminal, PLUs are printed in sorted form by PLU group regardless of the order that you entered items. The sort group number is temporarily changed by ± key (sort shift key). → n → ± → {PLU entry} n : Group number (00 - 99) The print format differs depen[...]

28 • Addition + single receipt type Single receipt This is printed when you press r or ˝ ke y after the transaction. (After transaction receipt) Printed on KP Double receipt Printed on the built-in printer They are printed when the transaction is finalized. This is printed immediately after entering the PLU of group 00 or department.[...]

29 4 Prior to Entries Preparations f or Entries ■ Receipt and journal paper rolls If the receipt and journal paper rolls are not set in the machine or they are getting low, install new ones according to section “Installing and Removing the Paper Roll” under “Operator Maintenance.” ■ Receipt ON/OFF function You can disable receipt printi[...]

30 WMF clerk key system (option) If you need this system, please consult your authorized SHARP dealer. * The WMF clerk key is not a SHARP product. • Contactless clerk key system has the priority over the clerk code entry system, that is, while a clerk is signed on by the clerk code entry system, the other clerk can sign on by the contactless cler[...]

31 Item Selection fr om the Menu Your POS terminal allows you to select functions from a menu. For example, if you want to enter an item for check 1 sale, press the Ç or 3 key to display the check menu and touch “CHECK1” on the keyboard area instead of pressing the h key. Each menu can be opened as follows: • Cash menu (function menu 1 by de[...]

32 Selling a PLU code 1 item and finalize through check 2 1. Press the 1 key. 2. Press the Ç key. • The CHECK menu will appear on the keyboard area. 3. Touch “CHECK2” on the keyboard area. • The transaction will be finalized. ▼ ▼ Example[...]

33 1. Select “04 SCM(+)” or “05 SCM(-)” in the OPXZ mode. • The SCM entry menu is displayed. 2. Enter the amount for each domestic and foreign currency. 3. Press the c key. • The SCM report is printed. Example Star ting Cash Memor y Entry If you enter an amount of change (starting cash) in the drawer before starting entry operations, yo[...]

34 Entries Item Entries ■ Single item entries Department entries (direct department entries) Enter a unit price and press a department key. If you use a programmed unit price, press a department key only. *Less than the programmed upper limit amounts When those departments for which the unit price has been programmed as zero (0) are entered, only[...]

35 EAN entries * After an EAN entry, you may be requested to enter a unit price with the display “UNDEFINED CODE” and beep sound. In this case, enter the unit price and press the e key. 5012345678900 u c Display Key operation Example u Ä Scan EAN code EAN code (max.18 digits) Procedure 2 u 1200 ` 16 u 8 c Display Key operation Example[...]

36 ■ Repeat entries You can use this function for entering a sale of two or more the same items. You can use the è key to repeat entry instead of department, à , direct PLU or u key. Also, you can repeat item entry from a menu screen by pressing the è key. ■ Multiplication entries Use this feature when you need to enter two or more the same [...]

37 Normal method • After an EAN entry, you may be requested to enter a unit price with the display “UNDEFINED CODE” and beep sound. In this case, enter the unit price and press the e key. • Q’ty: Up to four-digit integer + three-digit decimal • Unit price: Less than a programmed upper limit • Q’ty x unit price: Up to seven digits 7 [...]

38 ■ Split-pricing entries You will use this function when your customer wants to purchase more or less than the base quantity of a loose item. FF method Normal method • After an EAN entry, you may be requested to enter a unit price with the display “UNDEFINED CODE” and beep sound. In this case, enter the unit price and press the e key. •[...]

39 ■ Successive multiplication entries This function is practical for example when you enter a sale of items sold by area (square meter). • After an EAN entry, you may be requested to enter a unit price with the display “UNDEFINED CODE” and beep sound. In this case, enter the unit price and press the e key. • Length or width: up to seven [...]

40 ■ Single item cash sale (SICS)/single item finalize (SIF) entries The operation is the same as that for normal department/PLU/EAN entries. The SICS and SIF functions can be available only when the KP receipt type is “addition receipt type.” SICS entries • This function is useful when a sale is for only one item and is for cash; such as a[...]

41 ■ Scale entries You have a choice of either the manual or automatic method for scale entry. If the first method is chosen, the clerk needs to enter the reading of the scale manually. If the second one is chosen, the weight is automatically read from the connected scale (option) and appears in the POS terminal display. If you need manual scale [...]

42 Manual scale entries FF method Normal method • Gross weight: Up to 5 digits (integer + decimal). When the tare weight is 0, enter a net weight. • The net weight is automatically calculated using the programmed tare weight. • The currency descriptor is displayed/printed when it is programmed for the CHECK. 9 S 0 c Print Key operation Exampl[...]

43 ■ Non-turnover sales This function is used to perform transaction other than ordinary sales (turnover) as is the case when cigarettes or bouquets are ordered in a restaurant and the like. In this case, a clerk once pays the bill and demands together with other payment. It is performed by entering a department belonging to the non-turnover grou[...]

44 Special Entries f or PLU/EAN ■ Promotion function You have a choice of either global or individual type for promotion entry. You also need to select a promotion type from the following: Amount discount : discounts the programmed amount. Percent discount : discounts the amount at the programmed percent rate. Give free item : offers the programm[...]

45 Individual type This function is convenient for matching several PLU/EAN items and selling them in a lump (e.g. value meal etc.). Operation is the same as for normal PLU/EAN. The promotion table consists of the text for the table, a maximum of 25 objected items (selected from PLU/EAN, department or group), trip levels (the number of entries to b[...]

46 ■ PLU/EAN link entries In case that you register a PLU or EAN that has any PLU linked with the PLU or EAN, the linked PLU(s) are automatically registered together with the leading link PLU or EAN when it is registered. The print format on the receipt depends on the programming (PRINT SELECT2 in OPTIONAL menu in PGM2 mode) as described below. P[...]

47 * Select “1 AUTO DELETE” when you want to exempt the EAN code entered from the non-accessed EAN delete function (deletion by selecting DELETE option from EAN DELETE menu in Z1 mode). For the repeat entry, use the è key. ■ EAN/ITF-to-PLU con ver sion EAN/ITF-to-PLU conversion allows you to convert an EAN/ITF code to a PLU code. • Link an[...]

48 ITF-to-PLU conversion ITF (Interleaved Two of Five) is a standard distribution code usually printed on corrugated cardboard boxes. Use this function to sell packaged items marked with ITF codes. ITF code 1234567890123456 linked to PLU code 19 ITF code 1234567890000001 linked to PLU code 19 ■ PLU/EAN information inquiry (view) function This fun[...]

49 ■ EAN price change function To use this function, consult your dealer. You can use this function when you need to change the unit price or associated department of an EAN item in REG/MGR mode. There are two methods for change: 1. Price change mode You can change the preset price and/or the associated department of an EAN item without entering [...]

50 Price change mode Changing a price during a transaction • When an undefined code is entered in the price change mode, the register goes to an error status. • When you press the Ê key during a transaction, the EAN entry is voided of the 1st depression of the Ê key, then you are allowed to enter a correct price and/or associated department. [...]

51 ■ With/without entries A maximum of 10 tied PLUs of the Combo PLU can be modified (added or deleted) temporarily by using W and w keys. With: To add a PLU to the combo PLU/EAN. Without: To delete a linked PLU from the combo PLU/EAN. The “with” and “without” operation is allowed a total of 20 times. ■ PLU Menu entries *Less than the p[...]

52 ■ PLU level shift (f or direct PLUs) This shift can add to the number of direct PLUs on your POS terminal without adding additional direct PLU keys. You can use direct PLUs in ten levels by utilizing the PLU level shift number key ä or the PLU level shift keys ⁄ thru A . Level key shifts the PLU level from the other nine to the required lev[...]

53 Lock shift mode (for PLU levels) If your terminal has been programmed for PLU level in the lock shift mode, press a desired PLU level shift key before a numeric entry. When you use the FF method, you need not press the x key for multiplication entries. Level 1 : PLU code 1, PLU code 2 Level 2 : PLU code 70, PLU code 65 • When your POS terminal[...]

54 ■ Price level shift Eight different price levels can be programmed for each PLU/EAN. The price levels can be changed for PLU/EAN registrations. You can shift the PLU/EAN price level (level 1 thru 8) by utilizing the price level shift number key > or the price shift keys > thru B . You must program a price level shift mode (i.e. automatic[...]

55 PLU price level 1: PLU code 1 (@1.91), PLU code 2 (@0.79) PLU price level 2: PLU code 1 (@2.00), PLU code 2 (@0.99) • When your POS terminal has been programmed for the automatic return mode (by one item): • When your POS terminal has been programmed for the lock shift mode: ■ Condiment entries (for PLU) Your POS terminal may be programmed[...]

56 • When the condiment entry is programmed to be compulsory, your POS terminal will continue to operate for the condiment entry until you finish the entire condiment entry programmed for the PLU. During the condiment entry, if you enter a normal PLU, which is not in the condiment table, an error message will appear. • When the condiment entry [...]

57 ■ Pint entries Using this function, you can sell an item with the desired quantity such as a half and a double. To perform this function, press the [ key and enter an item assigned a PLU/EAN code for which you have programmed a pint price and a pint quantity. The price for the pint quantity will appear on the receipt. For details, contact your[...]

58 • Excepting the time range from 9:00 AM to 11:00 AM ■ Crate entries Using the C or H thru I key, you can sell bottles of drinks in a crate (A crate is a box for transporting and storing drink bottles). To use this function, you need to program the following items in the PGM2 mode: • Crate table no. • Crate PLU/EAN and its preset price ?[...]

59 Combination entries Use this type of entry to sell a crate of several kinds of drinks. Crate table no.: 2 Crate PLU/EAN: PLU code 9 (preset price: 0.20) Number of bottles: 6 PLU/EANs in the bottles: PLU code 10, 11, 12 (price level: 1) Price of the crate table: 5.50 Combination function: Yes Crate table text: CRATE02 The preset prices of the PLU[...]

60 Displa y of Subtotals Your POS terminal provides the following types of subtotals: ■ Subtotal Press the s key at any point during a transaction. The sales subtotal including tax will appear in the display. ■ Difference subtotal (Differ ST) Press the ∂ key at any point during a transaction. When you press it first, the subtotal of all entri[...]

61 Finalization of T ransaction ■ Cash or chec k tendering Press the s key to get an including-tax subtotal, enter the amount tendered by your customer, then press the c or Å through É key if it is a cash tender or press the h through Ò key if it is a check tender. When the amount tendered is greater than the amount of the sale, your POS termi[...]

62 ■ Mixed tendering (chec k + cash) ■ Cash or chec k sale that does not need an y tender entry Enter items and press the c or Å through É key if it is a cash sale or press the h through Ò key if it is a check sale. Your POS terminal will display the total sales amount. ■ Credit sale Enter items and press the corresponding credit keys ( Ó[...]

63 ■ Mixed-tender sale (cash or chec k tendering + credit tendering) Press the h through Ò keys or the Ó through Œ keys in place of the c key when your customer makes payment by checks or by credit account. NOTE s 950 c Ô Print Key operation Example[...]

64 Computation of V A T (V alue Added T ax)/T ax ■ VA T/tax system The POS terminal may be programmed for the following six tax systems by your authorized SHARP dealer. Automatic VAT 1 through 6 system (Automatic operation method using programmed percentages) This system, at settlement, calculates VAT for taxable 1, taxable 2, taxable 3, taxable [...]

65 VAT/tax assignment is printed at the fixed right position of the amount on the receipt and bill as follows: When the multiple VAT/tax is assigned to a department or a PLU, a smaller number of the VAT/tax will be printed. For details, contact your authorized SHARP dealer. ■ VA T shift entries This feature is intended to shift the tax status of [...]

66 Guest Chec k (GLU) ■ Guest look up (GLU) system New guest To cancel the opened GLU display, press the C key. • A clerk must has been registered before starting GLU entry in case the clerk system or the clerk + cashier system is selected. • The GLU code refers to a code that will be used whenever the guest check must be accessed for re-orde[...]

67 Additional ordering ■ Deposit entries Deposit refers to a prepayment on a guest check. It can be received in cash, by check or credit. You can make a deposit entry only when entering a guest check. It cannot be done during handling of a tendered amount. A received deposit can be refunded by pressing the key. You cannot attempt to refund an a[...]

68 ■ T ransf erring guest chec ks out or in (T ransf er-in/out) Transferring guest checks out At the end of a clerk shift or whenever a clerk is relieved, one or more open guest checks can be transferred from the clerk to the open check file until the responsibility for the check(s) is assigned to another clerk. Also, all open guest checks of thi[...]

69 Transferring guest checks in When the second clerk is assigned to be responsible for guest checks that have been transferred out: ■ Bill printing This function is used for issuing the bill to the guest. Your POS terminal can print the bill (normal bill or cumulated bill) on the slip, receipt, or journal printer. For selecting these printers, c[...]

70 ■ Intermediate GLU reading This function is used for temporary inspection of the guest check. The details of the guest check can be printed on the receipt or the slip. For selecting these printers, contact your authorized SHARP dealer. • This function is available after finishing the guest check entry. • If the intermediate GLU finalizatio[...]

71 • This function requires that the current GLU code be entered for #1 and a new GLU code be entered for #2. • A #1 bill is transferred to a #2 bill. The #1 bill is then cleared and set free. ■ Bill separating This function is used when each guest of a group pays his or her own order. With this function, you can select some items from a gues[...]

72 Bill separating by item ▼ ▼ ▼ ▼ 1002 g ^ 2 e c fl ı Display Key operation Example Touch the item to be separated.[...]

73 Bill separating by amount ▼ ▼ ▼ 1003 g _ 2000 e c fl ı Display Key operation Example[...]

74 Bill separating by person • The items which are refunded or discounted can not be separated. • You cannot specify the quantity of an item for selection when the stored quantity has decimal fraction. • When no item is yet selected, the B.S. mode is automatically terminated by pressing the ı key or removing the clerk key. • After performi[...]

75 ■ T ransaction migration This POS terminal allows you to migrate the transaction of non-GLU type to the GLU file. The transaction migration can be operated before payment operation was made. ■ Recall GLU When the f key is treated as the total status key (that is, FINAL key functions as a cash key), you can recall GLUs finalized by the f key [...]

76 Or dering Systems ■ Customer adv ance or dering Perform this function to register a customer advance order. An ordering number is assigned to each customer advance order. Every time a new customer advance order is registered, an incremented ordering number is assigned to the order. If the order is finalized or canceled, the once-assigned order[...]

77 2300 6 ı ▼ 1430 e ▼ Select “MO 27/10/2008”. ▼ E Select “NEW”. Display Key operation Example[...]

78 ■ Credit customer adv ance or dering Perform this function to register a credit customer advance order. Unlike a customer advance order, a credit customer advance order contains the following two numbers: customer number and customer related consecutive number. The customer number is six digits and the customer related consecutive number is 1 [...]

79 • New credit customer advanced orders must be temporarily closed with the ı or f key. When the purchase order date comes, finalize them by credit tendering. • The purchase order date must be within 100 days from the current date. • You can finalize an order before the purchase order date. In this case, the message “DATE NOT REACHE 1 YES[...]

■ Article order masks To use this function, please consult your SHARP authorized dealer. Article order masks are basically the data entry forms of orders to be sent from the POS terminal to the headquarters. They are also used for the forms of merchandise returns, inventories, delivery notes, etc. There are two types of article order masks: order[...]

81 A uxiliary Entries ■ Pe r cent calculations (premium or discount) • Your POS terminal provides percent calculations for a subtotal or each item entry depending on the programming. • Percentage: 0.01 to 99.99% Percent calculation for a subtotal Percent calculation for item entries ■ Discount entries Your POS terminal allows you to deduct [...]

82 Discount for item entries ■ Refund entries For a refund entry, press the F key just before you press a department key, à key, direct PLU key or u key or just before you scan an EAN code. The operation before pressing the F key is the same as the one of normal operation. For example, if a refund item is the one entered into a department, enter[...]

83 ■ Printing of non-add code number s Enter a non-add code number such as a guest code number and credit card number within a maximum of 16 digits and press the = key at any point during the entry of a sale. Your POS terminal will print at once. ■ Printing of free text Free text programmed in the PGM mode can be printed out by entering the cor[...]

84 Pa yment T reatment ■ Tip-in entries Your POS terminal allows the entry of tips that your guests give to clerks in cash or other media (check or credit). The tip in entry assumes that it is carried out in the following system: • Tip paid by a guest to a clerk is entered in the POS terminal by tip entry, and the restaurant pays the tip amount[...]

85 ■ Currency e xchange Your POS terminal allows payment entries in foreign currency. Pressing the , through + key creates a subtotal in foreign currency. Cash alone can be handled after currency exchange. *Preset rate: 0.0000 to 9999.999999 • When the amount tendered is short, its equivalent in deficit is shown in domestic currency. • You ca[...]

86 ■ Received-on-account entries To receive a received-on-account (RA), you can select either of cash only system or mixed tendering system. Select the cash only system when you receive RA by cash only. In the mixed tendering system, you can receive RA by cash, check or credit. In either system, you cannot receive RA in foreign currency. When you[...]

87 Cash only system ■ P aid-out entries To make a paid-out (PO) entry, you can select either of cash only system or mixed tendering system. Select the cash only system when you make a payment by cash only. In the mixed tendering system, you can make a payment by cash, check or credit. In either system, you must a PO entry only in a transaction. W[...]

88 Cash only system ■ No-sale (exc hange) Simply press the N key without any entry. The drawer will open and the printer will print “NO SALE” on both the journal and the receipt. If you let your machine print a non-add code number before pressing the N key, a no sale entry is achieved with a non-add code number printed. ■ T ransf erring cas[...]

89 ■ Cashing a chec k To use this function, please consult your authorized SHARP dealer, while you cannot use this function together with the cash transferring function. ■ Service charge When the payment operation is made for sales registrations, the service charge amount is calculated and printed. You can program a percent rate for calculating[...]

90 Customer Management Your POS terminal can provide the customer management function. To enable the customer management function, enter the customer code assigned to a customer. You can enter the customer code at any point during a transaction. Normally customer information (name, code and address) are previously set by the programming. However, y[...]

91 ■ Basic operations • To enter a new customer code in the REG/MGR-mode • When you allow the customer to defer the payment; • When the customer settles his/her charge account or partial payment is done; ˆ 0800000000075 e 3000 Y c Print Key operation ˆ 0800000000075 e 5370 6 Î Print Key operation 680 1 ˆ 0800000001232 e name 5e addr 5e [...]

92 ■ Customer record sear c h by name This function allows you to search the customer file by name for customer records. This function is available prior to/during a transaction. *1: To search by code, enter a customer code. *2: You don’t need to enter the whole name. The POS terminal searches for the names that partially match the inputted cha[...]

93 ■ Name and address printing on receipt/bill To use this function, please consult your SHARP authorized dealer. This function allows you to print on the receipt or bill a name and address saved in the name and address file. The data of the name and address file can be created on your computer and transferred to the POS terminal via online commu[...]

94 ■ Customer bill printing This function prints the data of customer transactions finalized with the Î key. Enter a customer code for which you want to print the transaction data. The range of data to be printed can be specified by date. You can also choose to clear or keep the printed data. e or c e or c e or c The customer code input box is d[...]

95 Emplo yee Function You can use the following functions by using employee codes: ■ Clerk/manager sign-on Clerks or managers can be signed on by entering employee codes, or they can be signed on by using employee cards. To use an employee card, you need a magnetic card reader (MCR). Contact your authorized SHARP dealer. Use the following procedu[...]

96 ■ Employ ee’ s working time recor ding You can manage the number of hours for which employees work. The working time can be recorded by the following operations: Time-in/out and break-in/out operations • You can select a job location and drawer no. by using the . key • The POS terminal allows a clerk to sign-on or off without checking th[...]

97 ▼ Select a working time shift. ▼ e ▼ Select a location no. ( Use the . key to select the option. You can also use the s key to display the options list.) ▼ 1375 e ▼ “ 1 e Display Key operation Example Employee code Secret code Clerk code[...]

98 Time-edit operation A manager can edit employee’s time-in/out data to record his or her time correctly. Select the “OPXZ” mode 3 EMPLOYEE 1 TIME EDIT XX Manager code XXXX Manager secret code e e XXXXXX Date e e Time-edit window will appear and then edit the time data. Reading an employee card Select “YES” to complete the editing. Selec[...]

99 ■ Employ ee’ s working time shift This function enables you to control the employees’ working time shifts. Working time shifts of a day are divided into a maximum of nine. You can also use this function to control CCD entries, forcing the employees to make those entries at this operation (CCD per shift). In case you require the employees t[...]

100 Customer Relation Management ■ Discount groups This function is useful in dividing all the sales items into groups and making discount/markup entries based on the rates and other settings programmed for each of the divided groups. To use this function, press a group discount key ( L to a ) after department or PLU/EAN entries. Pressing a disco[...]

101 ■ Bonus points Customers can get redeemable bonus points for their purchases. There are the following two types of bonus points: • Bonus points to be given for purchasing specified PLU/EANs. • Bonus points to be given for purchasing more than the specified amount. For the former type, the number of bonus points to be given can be programm[...]

102 W ASTE Mode This mode is used to throw away an article which has already been prepared and is no longer serviceable. • PLU entries are only allowed in the WASTE mode, and direct and indirect void operations are also allowed in this mode. • When a WASTE-mode transaction is finalized , the drawer does not open. • The consecutive number is i[...]

103 TRAINING Mode The training mode is used when the operator or the manager practices POS terminal operations. In case “clerk and cashier system” is applied to your POS terminal, cashiers can enter to the training mode. When a clerk/cashier set in training is selected, the POS terminal automatically enters the training mode, while a clerk/cash[...]

104 Supervisor Clerk This function is used to substitute a supervisor clerk for an ordinary clerk. The supervisor clerk can make entry as an ordinary clerk by assigning the ordinary clerk code. You can use the supervisor clerk function only for substituting for an ordinary clerk. This function is available only in the real clerk key system. To use [...]

105 Overlapped Clerk Entry This function allows you to switch from one clerk to another clerk and to interrupt the first clerk’s entry. So the second clerk can do his or her entry in this mode. Interrupt handling is possible only in the overlapped clerk entry. For actual use of this function, contact your authorized SHARP dealer. • The overlapp[...]

106 Correction Correction of the Last Entry (Direct V oid) If you make an incorrect entry relating to a department, PLU/subdepartment, EAN, percentage ( ¡ through ª ), discount ( J through ( ), item refund, or tip, you can void this entry by pressing the ~ key immediately. 1250 6 ~ 2 u ~ 5012345678900 u ~ 600 8 ™ ~ 328 9 28 J ~ 250 F6 ~ c Displ[...]

107 Correction of the Ne xt-to-Last or Earlier Entries (Indirect V oid) If you find an incorrect entry before finalizing the transaction (e.g. before pressing the c key), you can void the entry by the cursor operation or the key sequence operation. Indirect void by cursor/touching operation You can void department, PLU/subdepartment, EAN, item refu[...]

108 Subtotal V oid You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the POS terminal issues a receipt. Correction of Incorrect Entries Not Handled b y the Direct, Indirect or Subtotal V oid Function Any errors found after the entry of a transaction has been completed or during an amount tendered ent[...]

109 Special Printing Function Cop y Receipt Printing If your customer wants a receipt after you have finalized a transaction with the receipt ON-OFF function in the “OFF” status (no receipting), press the r key for receipting. Your POS terminal can also print a copy receipt whether the receipt ON-OFF function is in the “ON” or “OFF” sta[...]

110 Guest Chec k Cop y You can use this function when you want to take a copy of guest check. Press the y key and make a desired entry. • The guest check copy has nothing to do with the memory. • The operation is the same as normal entry. But the validation printing is disabled and the drawer does not open. Va lidation Printing Function The POS[...]

111 Bar code Printing This function is used to print a barcode which encodes the total amount of the sales or the amounts of each department sales. The transaction must be finalized with the Å key. For details, please contact your authorized SHARP dealer. 1 2 Å Print Key operation Example[...]

112 Enter tainment Bill This function is used to print sales data on guest checks (Entertainment bill) on a receipt printer. Print sample E.BILL Procedure[...]

113 Manager Mode The manager mode is used when managerial decisions must be made concerning POS terminal entries, for example, for overriding limitations and for other various non-programming managerial tasks. Normal POS terminal operations may also be performed in this mode. Entering the Manager Mode To enter the manager mode, use the following pr[...]

Tip P aid Entries This operation is used when tips that guests have paid by using media other than cash (check or credit) are paid to respective clerks in cash. You can make tip paid entries in the MGR mode only. The tips are paid to corresponding clerks according to their portions. Bill Recor ding/Bill V oid This bill information have to be record[...]

115 Correction after Finalizing a T ransaction When you need to void incorrect entries that clerks cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by direct, indirect or subtotal void), follow this procedure in the MGR mode. 1. Enter the manager code and press the µ key, then enter the secret [...]

116 Reading (X) and Resetting (Z) of Sales T otals • Use the reading function (X) when you need to take the reading of sales information entered after the last resetting. You can take this reading any number of times. It does not affect the POS terminal’s memory. • Use the resetting function (Z) when you need to clear the POS terminal’s mem[...]

117 OPXZ X1/Z1 X2/Z2 Report type Description Operating modes Data to be entered General report Department by group report Individual department group report Department group total report PLU/EAN sales report by specified range PLU/EAN pickup report Combo sales report Combo sales pickup report PLU/EAN report by associated dept. PLU/EAN individual gr[...]

118 OPXZ X1/Z1 X2/Z2 Report type Description Operating modes Data to be entered All clerk report Individual clerk report All cashier report Individual cashier report Employee report Employee time adjustment report Employee active status report Employee over time report Hourly report (by specified range) Hourly report (all) Daily net report Labor co[...]

119 *1: You can pick up PLU/EAN codes for issuing the report. You can pick up new PLU/EAN codes or the codes that were picked up the last time. To pick up new codes, select “1 NEW PICKING”, and follow the procedure show below to pick up new codes. To pick up the codes that were picked up last time, select “2 LAST PICKING”. Follow the follow[...]

120 Compulsory Cash/Check Dec laration (CCD) If your POS terminal has been programmed for compulsory cash/check declaration, you must declare cash/check in drawer in advance according to the type of the declaration when you take clerk Z reports. Use the procedure shown in “Key operation” below for this declaration. Types of compulsory cash/chec[...]

121 Non-accessed EAN and Customer Deletion You can delete EANs and customers that had not been accessed for a certain period. You can program a period in the PGM2 mode. As for customer, you can also delete customers with regardless to a non-accessed period. Follow the procedure shown below. Non-accessed EAN deletion 1. Select the X1/Z1 mode. 2. Sel[...]

122 11 Prior to Pr ogramming Pr ogramming K e yboar d La y out In the PGM1 or PGM2 mode, the keyboard layout is changed to the following one for programming. : The shaded area contains the character keys which are used for programming characters. ß∂IDB : Used for programming characters. For more information about programming characters, see the [...]

123 Regarding the ∏ , ˜ , Î , ¨ , ° , · , s keys, you can use the corresponding keys on the screen to perform the same actions: ∏ ˜ Î ¨ ° · s For more information about using these keys, see “Basic Instructions” section in Chapter 12 “Programming.” Ho w to Pr ogram Alphanumeric Character s This section discusses how to program[...]

124 : Shaded characters can not be printed by the built-in printer (display only). ■ Entering character codes Numerals, letters and symbols are programmable by entering the º key and character codes. Use the following procedure with the cursor placed at the position where you want to enter characters: XXX XXX : character code (3 digits) º 032 0[...]

125 12 Pr ogramming This chapter explains how to program various items. Before you start programming, select the PRICE, PGM1, PGM2, AUTO KEY or SD CARD mode from the mode selection screen depending on the item you are going to program. Basic Instructions This section illustrates the basic programming by using an example of programming for departmen[...]

126 EC ■ Programming e xample The following example shows how to program 2.00 for the unit price, “ABCDE” for the description, and “taxable 2 yes” for department 1. 1. In the PGM2 MODE screen, select “2 SETTING” by using the · or ° key and press the E key. • The SETTING screen will appear. • You can also select “2 SETTING” b[...]

127 The following sections describe how to program each item which is contained in a programming group. 5. On the first page of the “01” window, program the unit price and description as follows: There are three entry patterns for the programming: the numeric entry, character entry, and selective entry. • Move the cursor to or touch “PRICE,[...]

128 Ar tic le Pr ogramming Use the following procedure to select any option included in the article programming group: The following illustration shows those options included in the article programming group. 1 ARTICLE 1 DEPT ➡ See “Department” on page 129. 2 PLU/EAN ➡ See “PLU/EAN” on page 131. 3 DYNAMIC EAN ➡ See “Dynamic EAN” o[...]

129 ■ Department Your POS terminal is equipped with 20 standard departments, and can be equipped with a maximum of 99 departments. Use the following procedure to program for departments. Program each item as follows: For more information about the entry patterns, see the “Basic Instructions” section. • PRICE (Use the numeric entry) Unit pri[...]

130 ■ Department (continued) • PRINT ON CLK (Use the selective entry) YES: Prints the department sales information on the clerk report. NO: Prints nothing on the clerk report. • ITEM VP (Use the selective entry) COMPULSORY: Makes item validation printing compulsory. NON-COMPULSORY: Makes item validation printing non-compulsory. • HALO (Use [...]

131 ■ PLU/EAN • In this manual, the word “EAN” represents EAN (European Article Number) and UPC (Universal Product Code). • With regard to the EAN codes applicable to this POS terminal, please refer to the chapter 14. NOTE Program each item as follows: • DEPT. CODE (Use the numeric entry) Department code to be associated with the entere[...]

132 ■ PLU/EAN (continued) • MENU TYPE (Use the selective entry) PLU/EAN menu type selection COMBO: Combo PLU/EAN LINK: Link PLU/EAN NORMAL: Normal PLU/EAN • COMBO#/LINK# (Use the numeric entry) Table number for combo PLU/EANs/link PLUs (1 through 99) • CONDIMENT TBL# (Use the numeric entry) Table number for condiment entry (1 through 99) Fo[...]

133 ■ PLU/EAN (continued) • PRINT ON CLK (Use the selective entry) YES: Printing on the clerk report. NO: No printing • TAXABLE1 through 6 (Use the selective entry) YES: Makes the PLU/EAN taxable. NO: Makes the PLU/EAN non-taxable. • The tax system of your POS terminal has been factory-set to automatic VAT1 - 6. If you desire to select any [...]

134 ■ Happy hour You can program the time range for each happy hour (Happy hour 1 to Happy hour 9). You can also program the day of the week the programmed happy hour functions. When a clerk enters a PLU code on the programmed day, the price level for which you have programmed a time range will be automatically entered. For example, if you set th[...]

135 ■ PLU menu ke y When you enter PLUs, using the PLU menu key makes it easy to find categorized PLU items from the menu list. Your POS terminal allows you to program a max. of 50 PLU menu keys. You can program a max. of 42 PLUs/sub-menus for each PLU menu key. Use the following procedure to program a PLU menu key: In the ARTICLE window, select [...]

136 The screen continues. ■ Combo meal When you want to make some deduction for set sellings, combo meal should be specified, a PLU or EAN (combo PLU or EAN) can have a maximum of 10 PLUs subsidiarily. Program each item as follows: • COMBO MEAL (Use the numeric entry) Combo meal number (1 through 99) • COMBO PLU#XX Enter tied PLU codes (max. [...]

137 ■ PLU condiment table The “condiment entry” is intended to guide the operator in making menu entries which require special cooking instructions. For example, a clerk can make such entries as “garnishing potato,” “with salad,” and “grilling steak rare.” When a clerk enters a menu-item PLU to which PLUs for the condiment entry h[...]

138 Program each item as follows: • CONDIMENT TABLE (Use the numeric entry) Condiment table number (1 through 99) • TXT (Use the character entry) Description for a condiment menu. Up to 16 characters can be entered. • NEXT LINK TBL# (Use the numeric entry) Enter the next condiment table number (max. 2 digits). • PLU#01 through #28 Enter con[...]

139 ■ Promotion tab le (global/individual type) There are two types of promotion tables: the global type and individual type. The global type requires you to program a trip level for a set of objected items while the individual type requires you to program a trip level for each objected item. Program each item as follows: • PROMOTION TABLE (Use[...]

140 ■ Promotion tab le (continued) • PLU/EAN CODE, DEPT or GROUP (Use the numeric entry) Enter a PLU/EAN, department or PLU group code. • TYPE (Use the selective entry) GLOBAL: Selects the global type. INDIVIDUAL: Selects the individual type. Each of LEVEL 1 through 5 consists of the following three items: • TRIP LEVEL • PROMOTION TYPE ?[...]

141 • PROMOTION DETAIL (Use the numeric entry) AMOUNT DISCOUNT: Enter a discount amount. % DISCOUNT: Enter a discount rate. GIVE FREE ITEM: Enter a PLU/EAN code. CHEAPER ITEM FREE: Enter a quantity. SELLING PRICE: Enter a selling price. PLU codes should be defined before programming a promotion table. Also for EAN code, only EAN having a preset p[...]

142 ■ ITF-to-PLU con verting table Program each item as follows: • ITF PLU CONVERT (Use the numeric entry) Enter an ITF code. • PLU CODE (Use the numeric entry) Enter a PLU code. If the D key is pressed on the table number selection window, the table in the cursor position will be deleted. In the DELETE window, confirm the table number to del[...]

143 ■ EAN Non-PLU code format C D Free format Flag (02 or 20-29) Field 2 Field 1 Free format area Price check digit EAN-13 type EAN-8 type 2 C D Free format Flag Program each item as follows: • TYPE OF CODE (Use the selective entry) EAN-8: EAN-8 format code (consisting of 8 digits) EAN-13 (UPC-A): EAN-13 format code (consisting of 13 digits) ?[...]

144 ■ Press code (for EAN) Your POS terminal allows you to program the press code format. Program each item as follows: • PRESS CODE (1 to 5) (Use the selective entry) 1: GERMAN TYPE1 (prefix code: 434/439) 2: U.K. (prefix code: 988/989) 3: FRENCH (prefix code: 378/379) 4: SWEDEN (prefix code: 7388) 5: GERMAN TYPE2 (prefix code: 414/419) • TY[...]

145 ■ PLU/EAN stock You can assign a stock quantity to each PLU/EAN code. Shown below is an example of selecting “1 OVERWRITE.” After selecting “1 OVERWRITE,” select a pertinent PLU/EAN code. Then the next screen will appear to show the following items: • CURRENT STOCK The current stock is displayed. • NEW STOCK (Use the numeric entry[...]

146 Select a pertinent key no. from the key numbers list. In the case of selecting “45 DIRECT DEPT” • TYPE (Use the selective entry) PLU: Assigns the key as a direct PLU key. DEPT: Assigns the key as a direct department key. • You can also select a direct PLU key by pressing the corresponding key when the PLU has been assigned directly on t[...]

147 Functional Pr ogramming Use the following procedure to select any option included in the functional programming group: The following illustration shows those options included in the functional programming group. 3 FUNCTION GROUPS 1 (-) ➡ See “Discount key” on page 147. 2% ➡ See “Percent key” on page 148. 3 GROUP DISCOUNT % ➡ See ?[...]

148 ■ Discount key ( J thr ough ( ) (continued) • ENTRY TYPE (Use the selective entry) RA: Received on account (-) ITEM: Item (-) SBTL: Subtotal (-) You can also select a discount key by pressing the corresponding key. NOTE ■ Pe r cent key ( ¡ through ª ) Procedure ▼ Select a pertinent percent key from the percent keys list. Program each [...]

149 ■ Commission Procedure ▼ Select a pertinent commission no. from the commission list. Program each item as follows: • RATE (Use the numeric entry) Percent rate (0.000 to 99.999) • TEXT (Use the character entry) Description for the commission. Up to 12 characters can be entered. ■ Miscellaneous functions (deposit, RA, PO , tip, cash in [...]

150 ■ Service charge Procedure Program each item as follows: • RATE (Use the numeric entry) Percent rate (0.00 to 100.00) • TEXT (Use the character entry) Description for the service charge. Up to 12 characters can be entered. ■ Miscellaneous functions (continued) • HALO (High Amount Lockout) (Use the numeric entry) A: Significant for HAL[...]

151 ■ Bonus points You can program up to 10 sets of purchase amounts and bonus points in the bonus point table. In the bonus redemption programming, you can set the minimum bonus point, redeemed bonus points and discount amount for the redeemed bonus points. Procedure ▼ Select a pertinent item from the bonus point list. • AMOUNT1 through 10 ([...]

152 Media K ey Pr ogramming Use the following procedure to select any option included in the media group: The following illustration shows those options included in the media key programming group. 4 MEDIA 1 CASH ➡ See “Cash key” on page 152. 2 CHECK ➡ See “Check key” on page 153. 3 CREDIT ➡ See “Credit key” on page 154. 4 CA/CHK [...]

153 ■ Check ke y ( h thr ough Ò ) ■ Cash key (contin ued) • NAME&ADDRESS (Use the selective entry) You can make the name and address entry compulsory when a cash entry is accepted. COMPULSORY: Compulsory name and address entry NON-COMPULSORY: Non-compulsory name and address entry • AMOUNT ENTRY (Use the selective entry) You may select [...]

154 ■ Check ke y (continued) • EFT (Use the selective entry) COMPULSORY: Makes EFT function compulsory. NON-COMPULSORY: Makes EFT function non-compulsory. • DRAWER OPEN (Use the selective entry) YES: Opens the drawer. NO: Disables the drawer opening. • CHANGE DUE (Use the selective entry) Either change enable or disable can be selected for [...]

155 ■ Check cashing You can program the description and the upper limit amounts for check cashing. Procedure ▼ Select a pertinent check cashing no. from the check cashing numbers list. Program each item as follows: • TEXT (Use the character entry) Description for check cashing. Up to 12 characters can be entered. • HALO (High Amount Lockout[...]

156 ■ Charge key (contin ued) • NON-ADD# (Use the selective entry) COMPULSORY: Compulsory non-add code entry NON-COMPULSORY: Non-compulsory non-add code entry • AUTO GROUP DISC.# (Use the numeric entry) Setting the group discount number in this item enables the group discount function to be automatically performed at customer sales entries. A[...]

157 ■ Currency mone y You can program the texts and amounts of each domestic bill, coin and foreign currency used for the starting cash memory. Up to 20 currencies (MOENY1 through 20) can be programmed. • TEXT (Use the character entry.) Description for the currency money Up to 12 characters can be entered. • AMOUNT (Use the numeric entry.) Am[...]

158 Te xt Programming Use the following procedure to select any option included in the text group: The following illustration shows those options included in the text programming group. 6 TEXT 1 FUNCTION TEXT ➡ See “Function text” on page 159. 2 DEPT. GROUP ➡ See “Department group text” on page 161. 3 PLU GROUP ➡ See “PLU group text[...]

159 *This void is applied to opened GLU. The screen continues. ■ Function text You can program a maximum of 12 characters for each function by using the following table: Procedure Program each item as follows: • TEXT (Use the character entry) Description for each function. Up to 12 characters can be entered. No. Function Default text Promotion [...]

160 ■ Function text (contin ued) No. Function Default text No. Function Default text Domestic currency 9 Non-turnover total 1 Non-turnover total 2 Non-turnover total 3 Check in drawer (+)dept. total (–)dept. total Hash(+) total Hash(–) total Bottle return (+) total Bottle return (–) total Net 1 (Taxable 1 - VAT/tax 1) Net 2 (Taxable 2 - VAT[...]

161 ■ Department group text You can program a maximum of 12 characters for each department group (1 to 9). Procedure ▼ Select a pertinent department group number from the department groups list. Program the item as follows: • TEXT (Use the character entry) Description for the department group. Up to 12 characters can be entered. ■ PLU group[...]

162 ■ PLU hourly gr oup te xt You can program a maximum of 12 characters for each PLU hourly group (1 to 9). Program each item as follows: • TEXT (Use the character entry) Description for the PLU hourly group Up to 12 characters can be entered. Select a pertinent PLU hourly group no. from the PLU hourly groups list. Procedure ▼ ■ PLU inform[...]

163 Pe r sonnel Programming Use the following procedure to select any option included in the personnel group: The following illustration shows those options included in the personnel programming group. 7 PERSONNEL 1 CLERK ➡ See “Clerk” on page 164. 2 CASHIER ➡ See “Cashier” on page 166. 3 MANAGER ➡ See “Manager” on page 167. 4 EMP[...]

164 The screen continues. ■ Clerk In case that “clerk + cashier system” is applied to your POS terminal, data except SECRET CODE, NAME and KEY No. are not effective. NOTE Program each item as follows: • SECRET CODE (Use the numeric entry) Secret code (max. 4 digits: 0001 to 9999/0000) • NAME (Use the character entry) Name for the clerk. U[...]

165 ■ Clerk (continued) • Z1 MODE (Use the selective entry) DISABLE: Disables operation in the Z1 mode ENABLE: Enables operation in the Z1 mode. • X2Z2 MODE (Use the selective entry) DISABLE: Disables operation in the X2/Z2 mode. ENABLE: Enables operation in the X2/Z2 mode. • FLASH MODE (Use the selective entry) DISABLE: Disables operation [...]

166 The screen continues. ■ Cashier Program each item as follows: • SECRET CODE (Use the numeric entry) Secret code (max. 4 digits: 0001 to 9999/0000) • NAME (Use the character entry) Name for the cashier. Up to 12 characters can be entered. • KEY No. (Use the numeric entry) Key number (0 through 255) • VIP1 through 3 SALE (Use the select[...]

167 ■ Cashier (continued) • SD CARD MODE (Use the selective entry) DISABLE: Disables operation in the SD CARD mode. ENABLE: Enables operation in the SD CARD mode. • Z1 IN OPX/Z (Use the selective entry) DISABLE: Disables resetting operation in OPXZ mode. ENABLE: Enables resetting operation in OPXZ mode. • P.SFT START (Use the selective entr[...]

168 ■ Employ ee You can program various items for each employee. Program each item as follows: • EMPLOYEE (Use the numeric entry) Employee code (max. 10 digits: 0000000001 to 9999999999) • SECRET CODE (Use the numeric entry) Secret code (max. 4 digits: 0001 to 9999) • NAME (Use the character entry) Name for the employee Up to 12 characters [...]

169 ■ Job location table You can program three functions for each job location table number which is assigned to employees. Program each item as follows: • JOB LOCATE TBL (Use the numeric entry) Job location table number (1 to 99) • TEXT (Use the character entry) Description for the job location table Up to 12 characters can be entered. • S[...]

170 ■ Contactless key You can program a clerk code for each contactless clerk key, and confirm the clerk name. When you perform this programming, the corresponding contactless key must be set to the clerk switch. You can program the same clerk code for two or more contactless clerk keys. Program each item as follows: • CLERK CODE (Use the numer[...]

171 ■ Prohibition of the contactless ke y You can prohibit a disused contactless key, entering the clerk code for the contactless key. You can perform this programming without the corresponding contactless key. Program each item as follows: • CLERK CODE (Use the numeric entry) Clerk code (max. 4 digits: 0001 to 9999) When this procedure is perf[...]

172 T erminal Programming Use the following procedure to select any option included in the terminal group: 1. From the SETTING menu, select “8 TERMINAL.” • The TERMINAL menu will appear. 2. Select any option from the following options list: • MACHINE# (Use the numeric entry) Machine number (max. 6 digits: 0 to 999999) • CONSECUTIVE# (Use [...]

173 Date/Time Setting Use the following procedure to select the menu option “9 DATE/TIME”: ■ Date/time You can set the date and time for the POS terminal. Set each item as follows: • DATE (Use the numeric entry) Enter the day (2 digits), month (2 digits), and year (2 digits) in this sequence. • TIME (Use the numeric entry) Set the time (m[...]

174 The following illustration shows those options included in the optional feature programming group. 10 OPTIONAL 1 FUNC.PROHIBIT ➡ See “Function prohibition” on page 174. 2 FUNC.SELECT1 ➡ See “Function selection 1” on page 176. 3 FUNC.SELECT2 ➡ See “Function selection 2” on page 177. 4 PRINT SELECT1 ➡ See “Printing selection[...]

175 ■ Function prohibition (contin ued) • OPEN GLU DISPLAY (Use the selective entry) DISABLE: Disables opened GLU automatically display at sign on. ENABLE: Enables opened GLU automatically display at sign on. • EAN LEARNING (Use the selective entry) DISABLE: Disables EAN learning function. ENABLE: Enables EAN learning function. • PRICE CHAN[...]

176 Program each item as follows: • REFUND VP (Use the selective entry) COMPULSORY: Compulsory refund validation printing NON-COMPULSORY: Non-compulsory refund validation printing • (-) VP (Use the selective entry) COMPULSORY: Compulsory minus validation printing NON-COMPULSORY: N on-compulsory minus validation printing • DOUBLE RCPT HEADER ([...]

177 Program each item as follows: • SHIFT KEY ACTION (Use the selective entry) CAPS: Locks the upper-case letter mode once the shift key is touched. SHIFT: Shifts the upper-case letter mode to the lower- case letter mode after a letter is entered. • T-LOG FULL (Use the selective entry) Programming whether or not to lock item entry when the T- L[...]

178 Program each item as follows: • PURCHASE NO. (Use the selective entry) NO: Does not print the number of purchases. YES: Prints the number of purchases. • TIME PRINT (Use the selective entry) NO: Does not print the time on the receipt and journal. YES: Prints the time on the receipt and journal. • JOURNAL SELECTIVE (Use the selective entry[...]

179 ■ Printing selection 1 (continued) • BILL PRINT ON RCPT (Use the selective entry) NO: Does not print the bill on the receipt. YES: Prints the bill on the receipt. • INTERMEDIATE SLIP (Use the selective entry) NO: Does not print the details of intermediate GLU reading on the slip. YES: Prints the details of intermediate GLU reading on the [...]

180 ■ Printing selection 2 (continued) • TOTAL&CHANGE (Use the selective entry) Exchange1 amount print for total and change DOMESTIC: Displays in domestic currency only. WITH EX1: Displays both in domestic and EX1 currencies. • PAYMENT VP (Use the selective entry) Exchange1 amount print for payment VP DOMESTIC Displays in domestic currenc[...]

181 • PRICE CONVERT (Use the selective entry) NO: Does not convert the preset unit prices of Dept./PLU/EAN to the ones of EURO currency in the automatic EURO modification operation. YES: Converts the preset unit prices of Dept./PLU/EAN in the automatic EURO modification operation. The preset rate of the , key is applied as the conversion rate, an[...]

182 The following illustration shows those options included in the report programming group. 11 REPORT 1 0 SKIP ➡ See “Zero skip” on page 182. 2 GENERAL RPT FORMAT ➡ See “General report format” on page 183. 3 TRANS. RPT FORMAT ➡ See “Transaction report format” on page 184. 4 CLERK RPT FORMAT ➡ See “Clerk report format” on pa[...]

183 • TAX SALE (Use the selective entry) SKIP: Skips tax data in the general report. NOT SKIP: Does not skip tax data in the general report. • CID (Use the selective entry) SKIP: Skips cash-in-drawer data in the general report. NOT SKIP: Does not skip cash-in-drawer data in the general report. • DEPT. Q’TY (Use the selective entry) SKIP: Sk[...]

184 ■ T ransaction report format You can program whether or not to skip the following items in the transaction report. Select “SKIP” or “NOT SKIP” for the following items using the selective entry. If you select “SKIP” for an item, the corresponding data in the “Data” column below is skipped in the transaction report. The screen c[...]

185 ■ T ransaction report format (contin ued) Item Data Transfer out Transfer in Transfer out – transfer in Starting cash memory (+) Starting cash memory (–) Starting cash memory total Received-on-account Received-on-account2 Discount for received-on-account Percent calculation for received- on-account Paid out Paid out2 Cash check operation [...]

186 ■ Clerk repor t format You can program whether or not to skip the following items in the clerk report format. Select “SKIP” or “NOT SKIP” for the following items using the selective entry. If you select “SKIP” for an item, the corresponding data in the “Data” column below is skipped in the clerk report. The screen continues. P[...]

187 Program each item as follows: • MEMORY TYPE (Use the selective entry) 15MIN: Selects the 15-minute type. 30MIN: Selects the 30-minute type. 60MIN: Selects the 60-minute type. • START TIME (Use the numeric entry) Starting time entry (max. 2 digits: 0 to 23) ■ Hourly report You can program the memory type and the starting time for the hourl[...]

188 ■ Stacked report Your POS terminal is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence with a single request. You can select a maximum of twenty reports from the stacked reports list. Some reports can be set their parameters such as “START CODE” and “END CODE.” • 01 GENER[...]

189 ■ Stacked report (continued) • 14 COMMISSION SALES Commission sales report • 15 TAX Tax report • 16 CHIEF Chief report • 17 ALL CLERK Full clerk report • 18 ALL CASHIER Full cashier report • 19 EMPLOYEE (Use the numeric entry) Employee report Parameter: Starting employee code/ending employee code (1 through 9999999999) • 20 EMP.[...]

190 ■ Stacked report (continued) • 31 CUSTOMER BY AMT (Use the numeric entry) Customer sales report by amount Parameter: Starting price/ending price (0 through 99999.99) • 32 CHARGE ACCOUNT Charge account report • 33 NON ACCESSED EAN Non-accessed EAN report • 34 NON ACCESSED CUST. Non-accessed customer report • 35 CUSTOMER ORDERING (Use[...]

191 Message Pr ogramming Use the following procedure to select any option included in the message group: The following illustration shows those options included in the text programming group. 12 MESSAGE 1 RECEIPT LOGO ➡ See “Receipt logo” on page 192. 2 FREE TEXT ➡ See “Free text” on page 192. 3 VP TEXT ➡ See “Validation printing te[...]

192 Program the item as follows: • VP TEXT (Use the character entry) Texts for the validation slip (3 lines/max. 30 characters per line) ■ V alidation printing text Your POS terminal can print programmed messages for customers on the validation slip. Procedure Program the item as follows: • FREE TEXT (Use the character entry) Free texts for d[...]

193 Program the item as follows: • PAYEE NAME (Use the character entry) Name for the payee for English check (2 lines/max. 21 characters per line) ■ Pay ee name Your POS terminal can print programmed payee names for English checks. Procedure Program the item as follows: • SLIP TEXT (Use the character entry) Texts for the slip (3 lines/max. 30[...]

194 Program each item as follows: • SCROLL POLE DISP. (Use the character entry) Texts for the scrolling message (max. 64 characters) ■ Scrolling messa ge for pole displa y Your POS terminal can display programmed scrolling messages on the optional pole display. Procedure[...]

195 The following illustration shows those options included in the function key programming group. * See “Function menu key list” for the function keys assigned to each function menu key by default. 13 FUNCTION KEY 1 FUNCTION MENU KEY ➡ See “Function menu key” on page 196. 2 FUNCTION KEY ➡ See “Function key” on page 198. Function K [...]

196 ■ Function menu ke y You can assign a maximum of 15 function keys to each of the 30 function menu keys. You can also program the display menu titles for each function menu key. Pressing a function menu key displays its assigned function keys on the keyboard area, allowing you to use those function keys by touching. Setting function menu key 1[...]

197 ■ Function menu ke y (continued) Setting menu title 1. Select a pertinent function menu key from the function menu key list. 2. Select “2 MENU TITLE”. 3. Enter a text for the menu title. • MENU TITLE (Use the character entry) Text for the menu title Up to 16 characters can be entered. Some function menu keys have the preprogrammed title[...]

198 ■ Function key You can program the display key texts and key colors for each function key. 1. Select a pertinent function key group. Selecting a function key group here allows you to jump to a function key listed close to your desired one. 2. Select a pertinent function key. 3. Enter a key text and press the E key. • KEY TEXT (Use the chara[...]

199 ■ Function menu ke y list Each function menu key ( S to 0 ) has the following default settings. Function menu 01 key ( S ) Menu title: CASH# Function key#1: CASH2 Function key#2: CASH3 Function key#3: CASH4 Function key#4: CASH5 Function key#5 to 15: INHIBIT Function menu 02 key ( 2 ) Menu title: CR# Function key#1: CREDIT1 Function key#2: CR[...]

200 The following illustration shows those options included in the device configuration programming group. 01 BUILT-IN PRINTER ➡ See “Built-in printer” on page 201. 02 JOURNAL PRINTER ➡ See “Journal printer” on page 201. 03 RECEIPT PRINTER ➡ See “Receipt printer” on page 202. 04 SLIP PRINTER ➡ See “Slip printer” on page 202.[...]

201 Program each item as follows: • LIGHT&SHADE (Use the numeric entry) Select a light and shade level. (00 to 99) 00: 75% for standard 50: 100% <standard> 99: 125% for standard • IMAGE FOOTER (Use the selective entry) PRINT: Prints footer graphic logo. NOT PRINT: Does not print footer graphic logo. ■ Built-in printer Procedure Prog[...]

202 Program each item as follows: • TERMINAL# (Use the numeric entry) Terminal number (1 through 254 : Enter “0” for local device.) • CHANNEL# (Use the numeric entry) Channel number (1 through 7) When you program as “0”, no RS-232 channel is assigned. • PRINTER (Use the selective entry) Select the printer to be used from the following[...]

203 Program each item as follows: • TERMINAL# (Use the numeric entry) Terminal number (1 through 254 : Enter “0” for local device.) • CHANNEL# (Use the numeric entry) Channel number (1 through 7) When you program as “0”, no RS-232 channel is assigned. • PRINTER (Use the selective entry) Select the printer to be used from the following[...]

204 Program each item as follows: • CHANNEL# (Use the numeric entry) Channel number (0 through 7) When you program as “0”, no RS-232 channel is assigned. • BAUD RATE (Use the selective entry) Transmission speed (baud rate) 19200 bps/9600 bps/4800 bps • DATA BITS (Use the selective entry) Data bit: 7 bits/8 bits • PARITY (Use the selecti[...]

205 T ax Pr ogramming Use the following procedure to select any option included in the tax group: 1. From the SETTING menu, select “15 TAX.” • The TAX menu will appear. 2. Select any option from the following options list: 1 TAX1 : Tax 1 2 TAX2 : Tax 2 3 TAX3 : Tax 3 4 TAX4 : Tax 4 5 TAX5 : Tax 5 6 TAX6 : Tax 6 If the D key is pressed on the [...]

▼ ▼ Program each item as follows: • NAME (Use the character entry) Enter a customer’s name (max. 16 characters) • ADDRESS (Use the character entry) On the second line, enter the customer’s address (max. 40 characters) • AUTO GROUP DISC.# (Use the numeric entry) Automatic group discount number (0 to 10) ■ Customer code Procedure Sele[...]

207 Program each item as follows: • PERIOD(MONTH) (Use the numeric entry) Preset a period to delete customer detail data. Enter the period in a unit of month. (01 to 99) If you enter “00”, the customer detail data will not be deleted. • LIMIT CHARGE (Use the numeric entry) Limit of charge amount (max. 8 digits: 0 to 99999999) ■ Customer p[...]

208 ▼ The following illustration shows those options included in the order mask programming. 17 ORDER MASK 1 BRANCHES ➡ See “Branch programming” on page 208. 2 TRANSFER MASK ➡ See “Transfer mask programming” on page 209. Or der Mask Pr ogramming Use the following procedure to select an option in the order mask programming: 1. In the S[...]

209 • MASK NO. (Use the numeric entry) Mask number (max. 2 digits: 6 to 25) ■ T ransf er mask programming You can specify a mask no. to be used as stock transfer. Procedure[...]

210 Bac kup Data Send Pr ogramming Use the following procedure to select the menu option “18 BACKUP SEND”: ■ Backup data send Your POS terminal can send data to another device by RS232 (channel 2). Program each item as follows: • SEND DATA (Use the selective entry) Select one of the following options (data sources): ALL RAM SSP • SPEED (U[...]

211 1. In the SETTING window, select “20 ONLINE CONFIG”. • The ONLINE CONFIG window will appear. 2. Program each item as follows: • TERMINAL No. (Use the numeric entry) Terminal number (0 to 999999). • CI SIGNAL (Use the selective entry) Sensing of the CI signal NON SENSING • LINE FORM (Use the selective entry) Programming of the modem [...]

212 PRICE Mode Pr ogramming The PRICE mode programming is mainly used for daily changes of the PLU/EAN’s unit price by a supervisor or manager. 1. Select “5 PRICE MODE” from the mode selection window. • The PLU/EAN list will appear. 2. Select a PLU/EAN code from the list 3. Program a unit price for the corresponding price level. • PRICE1 [...]

213 Au tomatic Sequencing K e y Pr ogramming Just one press of an automatic sequencing key enables you to perform a set of frequently used key operations that are assigned to the automatic sequencing key. There are a maximum of 99 automatic sequencing keys available. You can also assign a maximum of 15 automatic sequencing keys to each of the 6 AUT[...]

214 5. Select a pertinent automatic sequencing key from “AUTO” to “AUTO 99” to assign to the AUTO menu key. ■ A uto menu pr ogramming (continued) Setting menu title 1. Select “2 MENU TITLE”. 2. Enter a menu title. • MENU TITLE (Use the character entry) Menu title for the AUTO menu key Up to 16 characters can be entered. Procedure ?[...]

215 ■ A uto key sequence pr ogramming 1. Select “2 AUTO KEY SEQUENCE”. • The AUTO KEY SEQUENCE list is displayed on the main display area. • The keyboard is displayed on the keyboard area. 2. Select a pertinent automatic sequencing key from the AUTO KEY SEQUENCE list. 3. Enter the desired key operations to assign to the automatic sequenci[...]

216 SD CARD Mode In the SD CARD mode, you can save and load the data of your POS terminal to and from an SD card for various purposes. The types of data available in this mode are as follows: • Sales data • Electronic journal data • T-LOG data • Programming data • All RAM data • Customer name list Use the following procedure to operate [...]

217 In each menu of this mode, you can perform the following operations: • For details, please consult your authorized SHARP dealer. • To save or load all RAM data, please consult your authorized SHARP dealer. • This model supports SD cards only. Use of any other types of SD cards such as miniSD, microSD, etc. with an adapter is not supported[...]

218 Reading of Stored Pr ograms You can read programs stored in the PGM1 or PGM2 mode. ■ Program reading sequence To read those programs stored in the PGM1 or PGM2 mode, use the following procedure: 1. Select the PGM1 or PGM2 mode. 2. Select “1 READING” from the PGM1 or PGM2 mode menu to display the items list. 3. Select an item listed in the[...]

219 Item: Description: Available mode: 31 DEPT. GROUP Department group PGM2 32 PLU GROUP PLU group PGM2 33 PLU HOURLY GROUP PLU hourly group PGM2 34 MESSAGE Message PGM2 35 TAX Tax PGM2 36 AUTO MENU Auto menu PGM2 37 AUTO KEY SEQUENCE Auto key sequence PGM2 38 CUSTOMER * 1 Customer PGM2 39 CUSTOMER PROG. Customer control PGM2 40 BRANCHES * 1 Branch[...]

220 13 Electr onic Journal/Data Clear ■ Electronic journal This function is intended to record the journal data in the electronic journal file (memory) instead of journal paper. For details, contact your authorized SHARP dealer. • Recording data The POS terminal records the printing output to the journal printer in REG, PGM1, PGM2, X1/Z1, and X[...]

221 14 Eur opean Ar tic le Number (EAN) or Univer sal Pr oduct Code (UPC) ■ EAN or UPC code Your machine can transact the following codes: • UPC-A (Number system character: 0, 2, 3, 4) • UPC-E • EAN-8 • EAN-13 • Internal code EAN-8/EAN-13 For the codes used in-store marking, there are two types of PLU type (treated as a code like PLU co[...]

222 EAN-13 • Ordinary EAN-13 code (used in the source marking) • Specific EAN-13 code (flag 977, 978, 979) (used in the source marking: ISBM, ISSN) For entry, you must enter a full of 13 digits number. • Internal code (used in the in-store marking, the flag character number: 20 through 29 and 02) Program the format in “EAN NON-PLU” in ART[...]

223 ■ Add-on code UPC-A and EAN-13 may be followed by a two digits number or a five digits number as add-on code, excepting UPC-A without a check digit plus two or five digits add-on code. Therefore, the total number of digits enterable for sales entries are as shown below: Your register automatically judges the add-on code in an EAN code entered[...]

224 EUR O Migration Function Basically your POS terminal can be automatically modified to correspond to the introduction of EURO by executing the operation “EURO STATUS” in X2/Z2 mode. However, there are several options you must set depending on your need. So, please carefully conduct necessary settings. For details, contact your authorized SHA[...]

225 Setting the date and time when the automatic EURO modification operation should be executed To certainly execute the automatic modification operation, you can program the scheduled date and time to execute the automatic EURO modification operation. From ten days before the preset date, the remaining days are printed at the bottom of the daily f[...]

226 In Case of P ower F ailure When power is lost, the POS terminal retains its memory contents and all information on sales entries. • When power failure is encountered in POS terminal idle state or during an entry, the POS terminal returns to the normal state of operation after power recovery. • When power failure is encountered during a prin[...]

227 • Avoid the following environments: Dusty and humid places Direct sunlight Iron powder (A permanent magnet and electromagnet are used in this machine.) • Use the print head release lever only when necessary. • Never pull the paper when it is in contact with the print head. First release the head with the print head release lever, and then[...]

228 Installing and Remo ving the P aper Roll ■ Recording paper specifications Be sure to use paper rolls specified by SHARP. The use of any other paper rolls than specified could cause paper jamming, resulting in POS terminal malfunction. Paper specification Paper width: 57.5 ± 0.5 mm Max. outside diameter: 80 mm Quality: Thermal paper Paper tub[...]

229 Installing the journal paper roll 1. Select the REG mode after connecting the AC cord and turning on the POS terminal. 2. Remove the printer cover. 3. Check that the print head release lever is in its printing position. 4. Set the paper correctly as illustrated on the previous page in the paper roll location (journal side) of the printer. 5. In[...]

230 Removing the journal paper roll 1. Remove the printer cover. 2. Press the Ì key to advance the journal paper until its printed part is out of the way. 3. Cut the paper and remove the take-up spool. 4. Cut the paper behind the printer and near the paper roll. 5. Press the Ì key until the paper remaining in the printer comes out completely. 6. [...]

231 ■ Prevention of paper jams Keep the following points in mind to prevent paper jams. • Do not touch the receipt while it is being printed. • Cut off the receipt after the printing is finished. You hear the cutter sound when the printing is finished. • Pulling the receipt during the printing may cause paper jams. How to pull the receipt p[...]

232 ■ Removing a paper jam Precaution: Be very careful with the cutter, so as not to cut yourself. Never touch the print head immediately after printing, because the head may still be hot. 1. Remove the printer cover. 2. Remove the receipt paper, and if the paper jam is at the journal paper, remove the journal paper, too. 3. While pushing the cut[...]

233 Cleaning the Print Head When the printed text is getting dark or faint, paper dust may be stuck to the print head. Clean the print head as follows: 1. Select the OFF mode. 2. Remove the printer cover. 3. Remove the paper roll(s). 4. While pushing the cutter open tab, pull up the cutter unit. 5. Pull the print head release lever all the way forw[...]

234 Bef ore Calling f or Service The malfunctions shown in the left-hand column below, labeled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service. • The display does not illuminate. Fault Checking • Is power[...]

235 Options List of Options For your UP-820N POS terminal, the following options are available: For details, contact your authorized SHARP dealer. Do not try to install any options yourself. 1. External printer model TM-T88III/T88IV, TM-U220/230 or TM-U295* 2. Remote customer display model UP-P20DPB 3. Remote drawer model ER-03DWB4/05DWB5 4. Remote[...]

236 Specifications Model: UP-820N Dimensions: 349 (W)* x 439 (D) x 261 (H) mm * Including the touch panel. Weight: 7.4 kg Power source: Official (nominal) voltage and frequency Power consumption: Stand-by: 31W (When the official voltage is 230 to 240V, 50Hz) Operating: 66W (max.) (When the official voltage is 230 to 240V, 50Hz) Working temperatures[...]

Hereby SHARP CORPORATION declares that this CONTACTLESS CLERK KEY UNIT (KEY Model: RUNTZ3844RCZZ and BODY Model: RUNTZ3845RCZZ) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. SHARP CORPORATION vakuuttaa täten että CONTACTLESS CLERK KEY UNIT (KEY Model: RUNTZ3844RCZZ ja BODY Model: RUNTZ3845R[...]

According to article 6 (3) of the directive 99/5/EC this manual contains a declaration of conformity for the “Contactless Clerk Key & Key Body”, which is mounted in this POS terminal. Gemäß Artikel 6 (3) der Direktive 99/5/EG beinhaltet diese Bedienungsanleitung eine Konformitäts- erklärung für den in diesem POS-Kassenterminal eingebau[...]

BLUE: BROWN: Neutral Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug proceed as follows. The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured black. The wire which is coloured BROWN mus[...]

UP820NE_MIE10[...]