Siemens SpeedStream 5450 manual

SpeedStream ® Residential Family User’s Guide 5450 Four-Port Router Part No. 007-0980-001[...]

5450 Four-Port Router User’s Guide © Copy right 2004, Siemen s Subscriber Network. All rights reserv ed. Pr inted in the U.S.A. Product names mentioned herein may be trademarks and/or registered tr ademarks of their respective companies. Siemens Subscriber Networks shall not be liable for technical or editorial errors or omissions in this docume[...]

5450 Four-Port Router User’s Guide D. SIEMENS will return the repaired or r eplacement Product to the end us er at the address provided by the end user at SIEMENS’s expense. For Products shipped within the United States of America, SI EMENS will use reasonable efforts to ensure delivery within fiv e (5) bu siness days from the date received by [...]

Contents CHAPTER 1 INTR ODUCTIO N ..................................................................................................................... 1 Features of th e 5450 R outer .................................................................................................... ........... 1 Network (LAN ) Feat ures ..........................[...]

5450 Four-Port Router User’s Guide Contents CHAPTER 6 CONFIGURING ADVANCED FEAT URES ........................................................................... 31 ISP Conn ection ................................................................................................................. ................. 32 Advanced I SP Settings ..........[...]

1 1 Chapter 1 Introduction This chapter provides an overview of the router’s features and capabilities. Congratulations on the purchase of your new S peedStream 5450 four-port router. The 5450 four-port router is a multi-function device providing the following services: • Built-in DSL Modem that provides shar ed Internet access for multiple use[...]

5450 Four-Port Router User’s Guid e Introduction Configuration & Management • Easy Setup Use your Web browser for quick and easy configuration. • UPnP Support Universal Plug and Play (UPnP) allows automatic discovery and configuration of the SpeedStream Router. UPnP is supported by Windows Me , XP, or later, operating systems. Advanced Ro[...]

5450 Four-Port Router User’s Guid e Introduction Physical Details Familiarize yourself with the router before installing. Front Panel LEDs The front panel contains the following LEDs: Off Power is off. Green Power is on. Flashing Flash write in progress. Pow er Red The Power LED briefly shows red during power-up. This indicates that the SpeedStre[...]

5450 Four-Port Router User’s Guid e Introduction Pow er Button Push this button to power the router on and off. 4[...]

5450 Four-Port Router User’s Guid e Introduction General Safety Guidelines When using the 5450 router, observe the following safety guidelines: • Never install telephone wiring during a storm. • Avoid using a telephone during an electrical storm. Lightening increases the risk of electrical shock. • Do not install telephone jacks in wet loca[...]

6 Chapter 2 Installation This chapter covers the physical installation of the router. Minimum System Requirements • DSL service and an Internet access account from an Internet Service Provider (ISP). • Network cables for each device you intend to connect to the router. • TCP/IP network protocol must be installed on all computers. Note: Your c[...]

5450 Four-Port Router User’s Guide Installation Installing Line Filters Because DSL shares your telephone line, you may need to separate the two signals so they do not interfere with each other. A line filter (may be in cluded with some models) prevents DSL traffic from disrupting the voice signal on the telephone line, and vice versa. Follow the[...]

5450 Four-Port Router User’s Guide Installation Connecting Cables to Ethernet The router provides four ports fo r Ethernet connection to your primary computer. Follow the step-by-step instructions below to connect y our computer to the router. To connect the router via the Ethernet interface, your computer must have an Ethernet adapter (also call[...]

9 Chapter 3 Operating System Configuration This chapter explains how to configure each computer on your network to work with the router. To access the Internet through the router, the TCP/IP protocol must be installed on your computer. If TCP/IP is not already installed on your computer, install it. Refer to your system documentation or online help[...]

5450 Four-Port Router User’s Guide Operating System Configuration Checking TCP/IP Settings (Windows 9x/ME) 1. Select Start>Control Panel >Netw ork . This displays the Configuration tab on the “Network” window. 2. Select the TCP/IP protocol for your network card. 3. Click Properties . This displays the “TCP/IP Properties” window. 4. [...]

5450 Four-Port Router User’s Guide Operating System Configuration Checking TCP/IP Settings (Windows 2000) 1. On the Windows taskbar click Start>Settings>Control Panel . This displays the “Control Panel” window. 2. Double-click Netw ork and Dial-up Connections . This displays the “Network and Dial-up Connections” window. 3. Right-cli[...]

5450 Four-Port Router User’s Guide Operating System Configuration Checking TCP/IP Settings (Windows XP) 1. On the Windows taskbar click Start>Control Panel . This displays the “Control Panel” window. 2. Double-click the Netw ork Connection icon. This displays the “Network Connections” window. 3. Right-click Local Area Connection , then[...]

5450 Four-Port Router User’s Guide Operating System Configuration Checking TCP/IP Settings (MAC OS 8.6 through 9.x) 1. Select Apple >Control Panel >TCP/IP . This displays the “TCP/IP” window. 2. Select Ethernet or Ethernet built-in from the Connect via drop-down menu. 3. Select Using DHCP Server from the Configure drop-down menu. 4. Clo[...]

5450 Four-Port Router User’s Guide Operating System Configuration Checking TCP/IP Settings (MAC OSX) 1. Click Apple -> System Preferences . This displays the “S ystem Preferences” window. 2. Double-click the Netw ork icon under the Internet & Netw ork section. This displays the “Network” window. 3. Select Built-in Ethernet from the[...]

5450 Four-Port Router User’s Guide Operating System Configuration Internet Access Configuration Windows users must configure their computers to use the router for Internet access. Ensure that the router is installed correctly and the DSL line is f unctional. Then follow the appropriate procedure below to configure your Web browser to access the I[...]

16 Chapter 4 SpeedStream Router Setup This chapter describes how to connect to and setup your router configuration. This chapter describes the steps to set up the router configuration using the Setup Wizard. Other configuration may also be required on the router, depending on which features and functions of the router you wish to use. Use the table[...]

5450 Four-Port Router User’s Guide SpeedStream Gateway Setup Connecting to the Router You can connect to the Gateway using UPnP (if it is enabled on your computer) or through the Web browser . Using UPnP (Windows XP and Me) If your Windows operating system supports UPnP (Universal Plug and Play) and UPnP is enabled, an icon for the Gateway appear[...]

5450 Four-Port Router User’s Guide SpeedStream Gateway Setup Router Setup Wizard The first time you connect to the router, the Setup Wizard runs automatically. (The Setup Wizard also runs if the router’s default settings are restored. ) Proceed through the entire Setup Wizard to ensure accuracy of the installation. You w ill need to know the us[...]

5450 Four-Port Router User’s Guide SpeedStream Gateway Setup 6. Click Next . This displays the “Configure Time Zone” window. Optionally set the time zone of the area of the wo rld in which you live on the “Configure Time Zone” window. This option must be enabled to define time of day restrictions for users. 7. To set the time zone, select[...]

5450 Four-Port Router User’s Guide SpeedStream Gateway Setup Home Window After finishing the Setup Wizard and clicking Configure , the Home window appears. This window also appears from now on when connecting to the router. After finishing the Setup Wizard and clicking Configure , the “Home” window is displayed. This window is also displayed [...]

5450 Four-Port Router User’s Guide SpeedStream Gateway Setup Toolbar The router has three primary tool bar buttons: Users, Devices, and Gateway. The options for all the toolbar buttons differ depending on the user login. T he administrator has the most authority with all options enabled, while the user has limited options based on the user profil[...]

5 Chapter 5 Configuring Users and Devices This chapter explains how to conf igure users and devices on the router. This chapter contains details for configuring users and devices on the router. This chapter is organized into two parts corresponding to the buttons in the toolbar: Users and Devices . Refer to Chapter 6, Configuring Router Options for[...]

5450 Four-Port Router User’s Guide Configuring Users and Devices 2. Type a user name in Username . 3. Type a password in Password . 4. Re-type the password in Confirm . 5. Click Next . This displays the “Profile Content F iltering” window. (At any time during user configuration, you can click Finish to complete the user profile and a ccept th[...]

5450 Four-Port Router User’s Guide Configuring Users and Devices Profile configuration access defines the access per mission for a user controlling what functions and features are available to that user. 9. Select one of the following profiles and click. • Administrator User has access to the Internet and all of the configuration tools on the r[...]

5450 Four-Port Router User’s Guide Configuring Users and Devices 12. Select one of the following options to designate the number of minutes a user can sit idle before they are automatically logged out from the web: • Infinite Time The user is never automatica lly logged out of the Internet. • Minutes Type a time interval in minutes in Minutes[...]

5450 Four-Port Router User’s Guide Configuring Users and Devices 13. Click Next . This displays the “Associated Computer/Connected Device” window. Some users consistently use a parti cular computer to surf the Internet. To simplify logging in for these users, you can use the Associated Co mputer option to automatically log a particular user i[...]

5450 Four-Port Router User’s Guide Configuring Users and Devices Editing A User Profile This section describes how to edit a user profile. You must be logged in as the administrator to edit a user profile. To edit a user profile: 1. From the “ Users Profile ” window, click the button in the le ft navigation pane corresponding to the user you [...]

5450 Four-Port Router User’s Guide Configuring Users and Devices Deleting a User This section describes how to delete a user. You must be logged in as the administrator to delete a user. To delete a user: 1. From the “ Users Profile ” window, click the button in the le ft navigation pane corresponding to the user you want to delete. This di s[...]

5450 Four-Port Router User’s Guide Configuring Users and Devices Viewing User Logs User logs provide time stamped information about the activity of the user over the network. To view user logs: 1. From the “ Users Profile ” window, click the button in the le ft navigation pane corresponding to the user you want to delete. This di splays the ?[...]

5450 Four-Port Router User’s Guide Configuring Users and Devices Configuring Devices The Devices option allows you to view devices c onnected to your router. If you are logged in as the administrator, you can view all the connected devices to the router. If y ou are logged in as a specific user, you can only view devices associated with that user[...]

31 6 Chapter 6 Configuring Advanced Features This chapter explains how to conf igure advanced features on the router. This chapter contains details for configuring the many advanced featur es available with your router. Some of the features described below require at l east a mid-level understanding of networking principles. These features are prov[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features ISP Connection The ISP Connection option displays all active and available Internet connections. Many of the settings for this option are intended for use only by advanced users. This option may not be available depending on your ISP. You must be logged in as an administrator to use[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Advanced ISP Settings The router provides access to additional, advanced ISP configuration settings. All the options in this section should only be configured with the help and gui dance of your ISP. Incorrect changes to any of these options could result in the fa ilure of your Inte[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features ATM Virtual Circuits Use the ATM virtual circuit advanced option to create and configure a Permanent Virtual Circuit (PVC). A PVC is used to maintain a permanent connection between two points on a network. Changes to ATM settings should not be made unless you are advised to do so by[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Static Routes Use the static routes advanced opti on to configure static routes to remote equipment. Static routing allows a pre-defined route to be set for the transmissi on of data. Static routes take precedence over all dynamic routing options and also provide enhanced security o[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Dynamic DNS Use the dynamic DNS advanced option to set up dy namic DNS. Dynamic DNS translates IP addresses into alphanumeric names. For example, an IP address of 333.136.249.80 could be translated into siemens.com. To use the DDNS service, you must register for the service. You can[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features RIP (Routing Information Protocol) Using RIP, the router is able to determine the s hortest distance between two points on the network based on the addresses of the originating devices. RIP (Routing Information Protocol) is based on distance algorithms to calculate the shortest path[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Home Network The Home Network option displays all network-rela ted information. You must be logged in as the administrator to access this option. To use the Home Network option: 1. Click the Home Network button on the Gateway Options pane. This displays the “Home Network” window[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features IP Network The router provides the flexibility to use differ ent ranges of IP addresses to be assigned by the DHCP Server housed in the router. DHCP (Dynamic Host C onfiguration Protocol) allows computers to obtain either permanent or temporary IP addresses from a central server. To[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Server Ports Common applications such as HTTP (Web site tra ffic), FTP, and Telnet use pre-defined incoming port numbers for compatibility with other services. If you wish to change the ports used by these applications you may do so using this option. This featur e is recommended fo[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features LAN/WAN Port Your router contains four Ethernet ports, Ethernet port #4 can be used as either a LAN (network) port or as a WAN (Internet connection) port. Select the appropria te option to define whether the port is used as a fourth local network port or as a connection for another [...]

5450 Four-Port Router User’s Guide Configuring Advanced Features UPnP (Universal Plug and Play) Microsoft UPnP allows the Gateway to communicate directly with certain Wi ndows operating systems to trade information about the special needs of cert ain applications (such as messaging programs and interactive games) as well as provide inform ation a[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features 7. Double-click the icon. The Gateway will open another Web page for UPnP functions. Now, NAT functionality is available. The Gateway will create virtual servers automatica lly when it detects the computer running Internet applications that require this configuration. Now you can co[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Security Your router provides broad security measures agai nst unwanted users. Security also allows for the configuration of the router firewall, administrator password, (NAT) Network Address Translation, and DMZ (Demilitarized Zone) configuration. To use the security option, click [...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Firewall Settings A firewall is a system designed to prevent unauthorized access to or from a private network. The firewall window provides a listing of options to be enabled or disabled as well as links to configure the more complex details of each feature. To configure the firewal[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Security Lev el Security level refers to how much access is permitted fr om your router to the Internet or other networks. To enable and configure the security level feature: 1. Select Level from the “ Firewall Settings ” window. 2. Click the Configure hyperlink next to Level . [...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Attack Detection If the Attack Detection System is enabled, the rout er provides protection against the most common hacker attacks that attempt t o access your computer/network from the I nternet. Intrusion att empts can also be logged to provide a record of attempts and their sourc[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features • TCP FIN An outside device can send an attack using TCP FIN. Th is attack never allows a data packet to finish transmitting and brings down your system. • TCP XMAS An outside device can send an attack using TCP packets with all the flags se t. This causes your system to slow to[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features IP Filtering Define inbound and outbound IP filter rules using this pr ocedure. IP filtering rules can only be defined if the Firew all Level setting is Custom . This method of firewall protection is recommended for advanced users only. To define IP filtering rules: 1. Click the Con[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Add New IP Filter Rules The “Basic Rule Definition” window is displayed when you select Add New IP Filter Rule from the “ Firewall IP Configuration Wizard ” window. Using this option, you can define both inbound and outbound rules. Each rule defined is added to the Rule Defi[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features 9. If you selected This IP Address , enter an IP address in the IP Address field and do one of the following: • Enter a netmask in the Netmask field. • Select or Host to use your router netmask as the source netmask. 10. Under the Destination heading, select a network connection[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features TCP/UDP Options Window The “TCP/UDP Options” window is displayed if you select TCP or UDP protocol from the “ Protocol Definition ” window. If you selected either of these prot ocol types, you must identify the source and destination ports. 1. Select one of the following opt[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features ICMP Options Window The “ICMP Options” window is displayed if you select ICMP protocol from the “ Protocol Definition ” window. 1. Do one of the following: • Select any of the ICMP options you wish to filter. • Select All Types to filter all options. 2. Click Next . 3. C[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Clone IP Filter Rules The “Clone Rule Definitions” window is displayed when you select Clone IP Filter Level from the “ Firewall IP Configuration Wizard ” window. Using this option, you can clone either high or low level rules and modify them according to your needs. If you [...]

5450 Four-Port Router User’s Guide Configuring Advanced Features DMZ The DMZ feature allows a computer on your home net work to circumvent the firewall and have direct access to the internet. This feature is primarily used for gaming. The router allows you to configure a temporary or permanent DMZ (Demilitarized Zone) to by pass the firewall for [...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Firew all Snooze Control The snooze feature allows you to bypass the fire wall for a set amount of time so outside support personnel can access your router or network, or so you can run an application that conflicts with the firewall. This function is recommended for use only when y[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Administrator Password You may change the router’s administr ator password at any time if y ou have administrative rights to the router. To change the administrator password: 1. From the “Security Options” window, click the Admin Password button. This displays the “Enter Net[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Address Translation The Address Translation feature provides different methods of keeping individual users/computers hidden behind a single outward-facing address, while still a llowing them to access the Internet and related applications. If you have more than one available Inter n[...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Address Translation With NAT Network Address Translation (NAT) translates an IP address from your home network to an address on the Internet. It allows only one machine to access the Internet. To enable and configure NAT address translation: 1. Select Address Translation (NAT) from [...]

5450 Four-Port Router User’s Guide Configuring Advanced Features Address Translation With NAPT Many applications require special port access to the Internet in order to function. By enabling Network Address Port Translation (NAPT), multiple computers in your home network have access to the Internet by translating port addresses to an Internet IP [...]

5450 Four-Port Router User’s Guide Configuring Advanced Features 5. Do one of the following: • Select one of the following services from the Select service by name drop-down menu. − Telnet Telnet is a program that allows you to connec t to other computers over the Internet. This options uses port 23. − FTP (File Transfer Protocol) FTP is us[...]

62 Chapter 7 Monitoring Router Health This chapter explains how to m onitor the health of the router. This chapter describes how to monitor the health of the router. The router health options are used to gauge the various measures of router’s health. To use the router health options, click the Gatew ay Health button from the Gatew ay Options pane[...]

5450 Four-Port Router User’s Guide Monitoring Gateway Health Statistics You can display statistics for the Internet, Home Networking, Security, and Logging. To display any of these statistics, click the Statistics button from the “ Gateway Health ” window. This displays the “SpeedStream Gateway Statistics” window. Click the hyperlink for [...]

5450 Four-Port Router User’s Guide Monitoring Gateway Health Internet Stats Internet statistics are commonly used by your Inte rnet Service provider to diagnose service-related issues. Internet statistics include either ATM or DSL statistics. ATM Statistics View status and statistical information for the WAN-side Asynchronous Transfer Mode (ATM) [...]

5450 Four-Port Router User’s Guide Monitoring Gateway Health Ethernet Home Netw orking Stats Home Networking statistics are helpful for troubleshoot ing issues on your home network. These statistics are displayed for each physical interface connected to the router. View status and statistical information for LAN-side Ethernet connectivity. Pay sp[...]

5450 Four-Port Router User’s Guide Monitoring Gateway Health Logging Extensive activity logs are provided for advanced troubleshooting and administrative use. The following types of logs are available: System , Firewall , and User Access . System Logging System logging displays router status, user login, interfaces accessed, etc. Activity display[...]

5450 Four-Port Router User’s Guide Monitoring Gateway Health Update Firmware This feature updates the firmware of your router th rough the Internet or from a device connected to your router. This option may not be available on your router configuration. If available, you must be logged in as the router Administrator to access the utility. To acce[...]

5450 Four-Port Router User’s Guide Monitoring Gateway Health Diagnostics The router provides diagnostic tests and data for eac h interface. This data is commonly requested by technical support to assist in troubleshooti ng. To access this feature, click the Diagnostics button from your “ Gateway Health ” window. This displays the “Diagnosti[...]

69 Chapter 8 Miscellaneous Router Options This chapter explains how to customize the appearanc e of the configuration program and to reboot the router. This chapter is organized into parts that correspond to t he following buttons shown in the Gatew ay Options pane. Customize the router’s display. Reboot the router. Customize You are able to cont[...]

5450 Four-Port Router User’s Guide Miscellaneous Gateway Options Color Palette Multiple color selections are available to customize the appearance of the configuration interface/program. To configure the color palette: 1. From the “Customized Settings” window, click the Color Palette button. This displays the “Customized Colors” window. 2[...]

5450 Four-Port Router User’s Guide Miscellaneous Gateway Options Language Multiple languages may be available for displaying text in the configuration interface/program. This option may not be available on your router configuration. To set the language used on the router windows: 1. From the “Customized Settings” window, click the Language bu[...]

5450 Four-Port Router User’s Guide Miscellaneous Gateway Options Time Zone Using this option, you can configure the time parameters to automatically synchronize the router’s internal date and time settings with those of your selected ti me zone. This time will be used to control time restrictions you may set for users as we ll as in entries in [...]

5450 Four-Port Router User’s Guide Miscellaneous Gateway Options Reboot You can reboot the router using the Reboot option, or you can reset the router to factory defaults using the reset option. Reboot should be used when the router needs to be restarted. The router can also be rebooted using the power switch on the rear panel of the router. This[...]

74 A Appendix A Troubleshooting Overview This chapter covers some common problems that may be encountered while using the router and some possible solutions to them. If you follow the s uggested steps and the router still does not function properly, contact your Internet Service Provider or Technical Support for assistance. General Issues Problem: [...]

5450 Four-Port Router User’s Guide Appendix A - Troubleshooting Contacting Technical Support Before contacting technical support, please refer to the previous troubleshooting information. For issues concerning DSL service or connectivity , contact your Internet Service Provider (ISP) directly. If you are still unable to resolve the problem, be pr[...]

76 Appendix B Specifications Media Interface: RJ-11 DSL WAN connection (5) 10/100Base-T RJ-45 Ethernet LA N connections (Auto-MDI/MDI-X) DB-9 RS-232 Serial console port Diagnostic LEDs: Power, Status, Link and Activity for DSL, and Ethernet Management: Intuitive, Web-based management Comprehensive hardware diagnostics SNMPv1 support UPnP IGD-NAT tr[...]

5450 Four-Port Router User’s Guide Appendix B Specifications R outing: DHCP server and DNS agent Network Address Port Translation (NAPT) Network Address Translation (NAT) Packet filtering RFC 2364 Point-to-Point Protocol over ATM PVCs (PPPoA) RFC 2516 Point-to-Point Protoc ol over Ethernet (PPPoE) RFC 2684 (formerly 1483) Bridged Ethernet and rou[...]

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