Smart Technologies VE220 manual

SMART Hub SE240 and VE220 Administrator’ s Guide PLEASE THINK BEFORE YOU PRINT[...]

Product Registration If you register your SMART product, we’ll notify you of new feat ures and software upgrades. Register online at www .smarttech.co m/registration . Keep the following informat ion available in case you ne ed to contact SMAR T T echnical Support. Serial Number: _____________ __________ _____________ ___________ ____ Date of Pur[...]

Content s 1 Welcome ................ ................ ................ ................ ................. ................ .............. 1 About This Guide ................ ................. ................ ................ ................ ........... 2 SMART Hub Features ............................... ................ ................ ........[...]

ii | CONTENTS Power State Commands .. ................ ................ ................... ................ ... 20 Input Selection Commands . ................... ................ .................... ............ 20 Video and Audio Commands. .......... ................... ................... ................ 21 System Information Commands ........[...]

iii | CONTENTS 4 Maintaining Your SMART Hub ......... .......... ...... ................ ................... ................ 41 Enabling Your Hub’s Audio Feature .... ................... ................ ................... ... 42 Updating the SMART Hub SE240’s Firmw are ........... ................ ................ ... 43 Upgrading to a SMART[...]

iv | CONTENTS[...]

Chapter 1 We l c o m e The SMAR T Hub SE240 and SMAR T Hub VE220 are d evices you connect to SMAR T Board™ interactive whit eboards, SMART Board for Flat-Panel Displays interactive overlays, SMART Board interac tive displa y frames, Actalyst™ digita l signage and SMART Podium™ in teractive pen displays. The SMART Hub SE240 has the following f[...]

2 | CHAPTER 1 – WELCOME About This Guide This guide explains how to inst all and configure yo ur hub (or multiple hubs), how to secure network and conferencing settings and how to upgrade you r SMART Hub VE220 to a SMART Hub SE240. This guide is intended for IT adminis tra tors and others experienced with installing computer hardware and configur[...]

3 | CHAPTER 1 – WELCOME Computer Input Formats Computer Output Formats Firmware Features Y our hub’s main firmware featur es include whiteboar ding for wr iting and drawing with digital ink, and saving docum ents for later use. •V G A •S V G A •X G A •W X G A • SXGA • SXGA+ •M A C • SVGA • XGA • WXGA • SXGA •7 2 0 p •1[...]

4 | CHAPTER 1 – WELCOME S tandard Accessories SMART provides the following accessories wit h your hub. If you need to purchase replacement s, cont act your authorize d SMART reseller . Power Supply SMART pr ovides a 12V , 5.0A power supply and the cable you need to conne ct it to a power outlet (depending on your regio n). Cables and Adapters SMA[...]

5 | CHAPTER 1 – WELCOME • DVI male to VGA female adapte r to connect the SMAR T Hub SE240 to a projector or display using a VGA cable. Use this ad apter if you use an Actalyst interactive overlay or a SMAR T Board interactive display frame.[...]

6 | CHAPTER 1 – WELCOME[...]

Chapter 2 Configuring Y our Hub This chapter contain s information on the following topics: • Orienting Y our SMART Product on p age 8 • Connecting Y our Computer to a Hub on p age 8 • Connecting V ideo Sources to Y our Hub on p age 10 • Configuring the Display Settings on p age 1 1 • Configuring Y our Network and Conferen cing Settings o[...]

8 | CHAPTER 2 – CONFIGURING YOU R HUB Orienting Y our SMAR T Product When your SMART product uses its default orientation data, the touch point o n the screen corresponds to the pr ojected image, provided the projected image fills the entire interactive screen. However , the projected touch point mig ht be offset from th e actual touch point in s[...]

9 | CHAPTER 2 – CONFIGURING YOU R HUB T o connect you r hub to a computer Connect the computer to the SMAR T Hub SE240 using the appropriate cables and connectors. NOTE The SMAR T product and a udio connectio ns are optional. T o configure your hub for the co mputer 1. Select System > Settings . The Settings dialog box ap pears. 2. Press Input[...]

10 | CHAPTER 2 – CONFIGURING YOU R HUB Connecting V ideo Sour ces to Y our Hub IMPORT ANT This section applies to the SMAR T Hub SE240 only . Y ou can connect up to two video sources to your SMAR T Hub SE240. Vi deo sources include DVD players, VCRs and simila r devi ces. After connecting a video source to your SMART Hub SE240, you can view its i[...]

11 | CHAPTER 2 – CONFIGURING YOU R HUB Configuring the Display Settings Y ou can configure your hub’s resolution a nd time-out settings to work with your SMART produ ct’s display . T o config ure the display settin gs 1. Select System > Settings. The Settings dialog box ap pears. 2. Press Display Configuration . TIP The top portion of the [...]

12 | CHAPTER 2 – CONFIGURING YOU R HUB OR Select the Manually specify network settings and addresse s option to configure networking setting s manually , and then typ e the appropriate information (as supplied by yo ur network administrator) in the : – IP address – Subnet mask – Default gateway – DNS server 1 – DNS server 2 4. Press App[...]

13 | CHAPTER 2 – CONFIGURING YOU R HUB T o configure network management (SNMP) settings 1. Select System > Settings. The Settings dialog box appears. 2. If you have a SMAR T Hub SE240, select Ne twork and Confe rence , and th en press Management, Room Contro l . NOTE The Room Control feature isn’t available with the SMAR T Hub VE220. 3. Sele[...]

14 | CHAPTER 2 – CONFIGURING YOU R HUB NOTE T o fully utilize the SNMP features, download the SMAR T Hub’ s Manag ement Information Base (MIB) files from www .smarttech.com/SE240firmware for the SMART Hub SE240, or www .smarttech.com/VE220firmwa re for the SMAR T Hub VE220. S NMP managem ent software uses MIB files to interpret the devices that[...]

15 | CHAPTER 2 – CONFIGURING YOU R HUB Configuring SMAR T Bridgit Software T o configure SMART Bridgit sof tware 1. Select System > Settings . The SMAR T Hub SE240 Settings dialog box appears. 2. Press Network and Conference , and then press the Conf erencing tab. 3. Select the Enable c onferences wi th Bridgit s of tware check box. 4. In the [...]

16 | CHAPTER 2 – CONFIGURING YOU R HUB T o share you r display Press Share Screen at the top of your screen. A blue border appea rs around your display . NOTE If you and another p articipan t are in the same SMAR T Bridgit meeting, the meeting’ s owner must approv e your request before you can share your display . T o stop sharing your display [...]

17 | CHAPTER 2 – CONFIGURING YOU R HUB Leaving a SMAR T Bridgit Meeting Y ou can leave a SMART Bridgit meeting at an y time. T o leave a SMART Bridgit meeting Select Settings > Leave Me eting . NOTE When prompted to discon nect the remaining p articip ants, press Ye s . T he meeting ends and the other pa rticipant s are disconnected. If you pr[...]

18 | CHAPTER 2 – CONFIGURING YOU R HUB T o connect the computer or room control system to you r hub Connect your hub to the computer or room con trol system using the female RS-232 connector . NOTE The female RS-232 co nnector is for room contro l only . T o enable your hub’ s room control mode 1. Select System > Settings . The SMAR T Hub SE[...]

19 | CHAPTER 2 – CONFIGURING YOU R HUB Enabling and Using Room Cont rol Settings t hrough TELNET IMPORT ANT This section applies to the SMAR T Hub SE240 only . Instead of connecting the SMAR T Hub SE240 to room control th rough the se rial interface, you can connect through TELNET . T o connect the computer or room control system through TELNET 1[...]

20 | CHAPTER 2 – CONFIGURING YOU R HUB Power S tate Commands Input Selection Commands Command Description on T urns on the SMART Hub S E240. off T urns off the SMART Hub SE240 (only with a projector). get powerst ate Requests th e SMAR T Hub SE240 po wer state. Possible returned values when using your hub with a SMART UF55, SMAR T UF55w , UX60 or[...]

21 | CHAPTER 2 – CONFIGURING YOU R HUB V ideo and Audio Commands. Command Description set brightness {+ or -} Increases or de creases the brightness in increments. set brightness { 0 – 100} Sets the br ightness to an absolute value from 0 (o ff) to 100 (full brightness). get brightness Requests the hub’ s current brightness setting. set contr[...]

22 | CHAPTER 2 – CONFIGURING YOU R HUB System Information Commands Connecting to Computers and V ideo Sources IMPORT ANT This section applies to the SMAR T Hub SE240 only . Y ou can connect your hub to up to two computers and two video sources. After connecting your hu b to a computer or video source, you can view the computer or video so urce’[...]

23 | CHAPTER 2 – CONFIGURING YOU R HUB T o view a connected video source’ s input Press one of the video source input button s on the sidebar . The video source’s input appears. NOTE The default labe l of the S-video input button is V ideo One , and the default la bel of the composite input button is V ideo T wo . Y ou can change these labels[...]

24 | CHAPTER 2 – CONFIGURING YOU R HUB Disabling Y our System Hardware Features Disable your system hardware features if you want to disable yo ur network port, secure your settings or prevent an yone from using the hub to connect to a corporate network. T o disable your syst em hardware sett ings 1. Select System > Settings. The Settings dial[...]

25 | CHAPTER 2 – CONFIGURING YOU R HUB Configuration Files The central configuration file loca ted in th e SMART folder holds a ll of the information required to synchron ize the hubs. Inside the SMART folder , create a text file and name it Hub_SE240_f irmware.cfg for the SMART Hub SE240, or Hub_VE220_firmware.c fg for the SMART Hub VE220. Then [...]

26 | CHAPTER 2 – CONFIGURING YOU R HUB Updating Y our Hub’s Firmware T o up date your hub’ s f irmware Press your hub’ s Up date Now button. Y ou can also schedule your hub to perform daily updates at specific times. Configuring SNTP Settings As with TFTP , you must set up an SNTP server on a sep arate com puter , and then configure the hub[...]

27 | CHAPTER 2 – CONFIGURING YOU R HUB Configuration Settings and Files NOTE Some of these settin gs don’t apply to the SMAR T Hub SE240. They apply to the SMART Hu b VE220 only . Key V alue Description Language • English • Français • Italiano • Español •D e u t s c h Sets system to a specified language. In1EDID • Analog • Digit[...]

28 | CHAPTER 2 – CONFIGURING YOU R HUB Shutdo wnT imeout • 15 minutes •3 0 m i n u t e s •4 5 m i n u t e s •6 0 m i n u t e s •N o t i m e o u t Sets the elapsed time be fore a configured projector turns off. bridBridgitSer ver User defined Provides t he server ’s name. For example, bridgit. smarttech.c om (SE240 only). bridVie wPass[...]

29 | CHAPTER 2 – CONFIGURING YOU R HUB TFTPPortNum User defined Use 69 as the TFTP port number . SNTPServer User defined Use the SNTP server . For instance, time -a.nist. gov . SNTPPortNum User defined Use 123 as the SNT P port number . SNMPEnable • false •t r u e Enables SNMP support. AUTO_UPDA TE_MODE 0: Disabled 1. 00:00:00 2. 04:00:00 3. [...]

30 | CHAPTER 2 – CONFIGURING YOU R HUB RoomcontrolEnable • false •t r u e Enables room control (SE240 only). SettingsReqP/W • false •t r u e Creates a to modify settings from the settings menu. SettingsLmtdAccess • false •t r u e Enables limited access to settings without a . SettingsPassword User defined Cr eates a settings to gain l[...]

31 | CHAPTER 2 – CONFIGURING YOU R HUB Exporting and Importing Configuration If you have more than one hub, you can configure one unit, export the configuration settings to a USB storage device, an d then import the confi guration settings to the other units. NOTES • Procedures vary depe nding on whether you have a SMAR T Hub SE240 or a SMART H[...]

32 | CHAPTER 2 – CONFIGURING YOU R HUB T o import configuration settings from a USB storage device 1. Connect the USB storage device to your hub. 2. Select System > Settings. 3. Press Administration , and then ensure the Ena ble USB storage device su pport check box is selected. 4. Press Import Settings . The Settings dialog box ap pears. 5. S[...]

Chapter 3 Using Y our Hub This chapter contain s information on the following topics: • Basic T ools on page 34 • System Help on page 35 • S ta rting Y our Hub Session on p age 35 • Whiteboarding on p age 36 • Saving or E-Mailing a File on page 37 • Using Y our SMART Product with Computer Inputs on page 38[...]

34 | CHAPTER 3 – USING YOUR HUB Basic T ools Sidebar For the SMART Hu b SE240, the sidebar menu allows you to move betwe en SMART Bridgit meetings, computer and video sour ce sessions and Whiteboard ing. See the Using Y our SMART Hub VE220 Quick Reference (d ocument 144102 ) if you have a SMART Hub VE220. For the SMAR T Hub VE220, the sidebar hel[...]

35 | CHAPTER 3 – USING YOUR HUB V olume Adjustment If your hub is connected to speake rs, adjust the volume by pressing Vo l u m e . Adjust the volume by moving the slider up to increa se the volume, or down to decrease the volume. NOTE Y ou can also control volume adjustment through the vo lume button on the SystemOn Module conn ected to the pen[...]

36 | CHAPTER 3 – USING YOUR HUB Whiteboarding Whiteboard allows you to capture notes and d rawings in digital ink o n your SMART product. Use White board for br ainstormin g, note-ta king and other activities for which you want to use your SMART produc t’ s digit al ink tools without conn ecting to a computer . T o create a file Press the New F[...]

37 | CHAPTER 3 – USING YOUR HUB Saving or E-Mailing a File Y ou can save your file on a USB storage device or e-mail it in one of the following formats: • Whiteboard file (.notebook) • JPEG archive (.zip) • Portab le Document Form at (.pdf) After saving a file on a USB storage device, you can open, view and edit on a computer with SMART No [...]

38 | CHAPTER 3 – USING YOUR HUB T o e-mail a file 1. Press the E-mail button. The File Browser dialog box a ppears. 2. Select the recipient in the Recipient list. OR T ype the recipient’ s e-mail address in the E-mail address box. NOTES – Add a new recipient or edit th e list of recipients by pr essing the appropriate button in the uppe r rig[...]

39 | CHAPTER 3 – USING YOUR HUB T o erase digit al ink 1. Pick up the eraser from your SMAR T product’ s pen tray . OR Press the Eraser button on the sidebar . 2. Erase your digita l ink notes. T o clear the displa y Press the Clear button. Digital ink notes disap pear from the display . T o freeze the disp lay Press the Freeze button. The disp[...]

40 | CHAPTER 3 – USING YOUR HUB[...]

Chapter 4 Maint aining Y our SMAR T Hub This chapter contain s information on the following topics: • Enabling Y our Hub’ s Audio Feature on p age 42 • Updating the SMART Hub SE240’ s Firmware on page 43 • Upgrading to a SMART Hub SE240 on page 44[...]

42 | CHAPTER 4 – MAINTAINING YOUR SMA RT HUB Enabling Y our Hub’ s Audio Feature If you want to access your hub’s audio featur e, you need to remove your hub’ s cover plate. IMPORT ANT This section applies to the SMAR T Hub VE220 only . T o remove the hub’ s cover plate 1. Using a Phillips No. 1 screwdriver , remo ve the two screws securi[...]

43 | CHAPTER 4 – MAINTAINING YOUR SMA RT HUB Updating the SMAR T Hub SE240’ s Firmware SMART periodically relea ses firmware u pdates that intro duce new functions or correct known issues with existing functions. Y ou can update your hub’ s firmware using a USB storage device. T o determine if an up date is required 1. Select System > Sett[...]

44 | CHAPTER 4 – MAINTAINING YOUR SMA RT HUB 6. Select Administration > Firmware Up date . The Settings dialog box ap pears. 7. Select the Bootloader check box, and then press OK . 8. Press Restart . NOTE The initial reset afte r updating the firmware can take several minutes. Upgrading to a SMAR T Hub SE240 Y ou can upgrade your SMART Hub VE2[...]

45 | CHAPTER 4 – MAINTAINING YOUR SMA RT HUB Upgrading Y our SMART Hub VE 220 Using a Product Key File IMPORT ANT This section applies to the SMAR T Hub VE220 only . T o upgrade your VE220 using a product key file 1. Connect a U SB storage dev ice to your com puter ’s USB interf ace. 2. Create a fo lder named SMART on the USB storage de vice. 3[...]

46 | CHAPTER 4 – MAINTAINING YOUR SMA RT HUB[...]

Appendix A Hardware Environment al Compliance SMART T echnologies support s glob al ef fort s to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environment ally friendly manne r . W aste Electrical and Electronic Equipment Regulations (WEEE Directive) W aste Electrical and Electronic Equ ipment regulations a pp[...]

48 | APPENDIX A – HARDWARE ENVI RONMENTAL COM PLIANCE Packaging Many countries have regulation s restricting the use of cert ain hea vy meta ls in product packaging. The packaging used by SMAR T T echnologies to ship products co mplies with applicable packaging la ws. China’ s Electronic Information Product s Regulations China regulat es produc[...]

Appendix B Customer Support Online Information and Support Vis it www .smarttech.c om/support to view and download user’s guides, how-to and troubleshootin g articles, sof tware and more. T raining Vis it www .smarttech.c om/trainingcenter for training materials and information abo ut our training services. T echnical Support If you experience di[...]

50 | APPENDIX B – CUSTOMER SUPPORT Shipping and Rep air S tatus Contact SMART’ s Return of Merchandise Authorization (RMA) group, Option 4, +1.866.518.6791, for shipping damag e, missing part and re pair st atus issues. General Inquiries W arranty Product warrant y is governed by the terms and co nditions of SMART’s “Limited Equipment W arr[...]

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T oll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www .smarttech.com[...]