SMC Networks SMC EZ Connect SMC2632W manual
- Consulta online o descarga el manual de instrucciones
- 58 páginas
- 0.76 mb
Ir a la página of
manuales de instrucciones parecidos
-
Network Card
SMC Networks SMCWUSBS-N
64 páginas 1.9 mb -
Network Card
SMC Networks EZ ConnectTMg 2.4 GHz 54Mbps SMC2602W
47 páginas 1.52 mb -
Network Card
SMC Networks SMCWAA-B
51 páginas 2.68 mb -
Network Card
SMC Networks SMC6900FST
2 páginas 0.12 mb -
Network Card
SMC Networks SMCWUSB32
32 páginas 0.82 mb -
Network Card
SMC Networks SMC2531W-B EU
2 páginas 0.08 mb -
Network Card
SMC Networks SMC2435W
18 páginas 0.38 mb -
Network Card
SMC Networks SMC2208USB/ETH
2 páginas 0.33 mb
Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones SMC Networks SMC EZ Connect SMC2632W. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica SMC Networks SMC EZ Connect SMC2632W o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual SMC Networks SMC EZ Connect SMC2632W se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales SMC Networks SMC EZ Connect SMC2632W, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones SMC Networks SMC EZ Connect SMC2632W debe contener:
- información acerca de las especificaciones técnicas del dispositivo SMC Networks SMC EZ Connect SMC2632W
- nombre de fabricante y año de fabricación del dispositivo SMC Networks SMC EZ Connect SMC2632W
- condiciones de uso, configuración y mantenimiento del dispositivo SMC Networks SMC EZ Connect SMC2632W
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de SMC Networks SMC EZ Connect SMC2632W no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de SMC Networks SMC EZ Connect SMC2632W y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico SMC Networks en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de SMC Networks SMC EZ Connect SMC2632W, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo SMC Networks SMC EZ Connect SMC2632W, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual SMC Networks SMC EZ Connect SMC2632W. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
-
Página 1
EZ Connect ™ W ir eless PC Card 11 Mbps data rate – pro vides alternati ve to wired LANs that can dramatically cut costs W orking range up to 160 m (528 ft) at 11 Mbps, 350 m (1155 ft) at 1 Mbps Seamless connecti vity to wired Ethernet LANs augments e xisting netw orks quickly and easily DSSS technology pro vides rob u st, inter[...]
-
Página 2
[...]
-
Página 3
38 T esla Irvine, CA 92618 Phone: (949) 679-8000 EZ Connect W ir eless PC Card User Guide The easy way to make all your network connections April 2002 Re vision Number: F1.0 Part No.: 01-11 1349-006 Pub No: 15000001 3400E R01[...]
-
Página 4
Copyright Informat ion furn ished by SMC Networks, Inc. (SMC) is be lieved to b e accurate and reliable. However , no responsibi lity is assumed by SMC fo r its use, nor for any i nfringements of patents or other rights of third parties which may resul t from its use. No license is grante d by implication or otherwise un der any patent or paten t r[...]
-
Página 5
i L IMITED W ARRANTY Limited W arranty State ment: SMC Networks, In c. (“SMC”) warr ants its products to be free from defects in workmans hip and materials, unde r normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day limited warran ty from the dat e of purchase from SMC or i ts Authorized Reseller .[...]
-
Página 6
L IMITED W ARRANTY ii W ARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERA TE AS W ARRANTED ABOVE, CUSTOMER ’ S SOLE REMEDY SHALL BE REP AIR OR REPLACEMENT OF TH E PRODUCT IN QUESTION, A T SMC ’ S OPTION. THE FOREGOING W ARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER W ARRANTIES OR CONDITIONS, EXPRESS OR IMPLI ED, EITHER I[...]
-
Página 7
iii C OMPLIANCES FCC - Class B This equipment has been tested an d found to comply wi th the limi ts for a Clas s B digital de vice, pur suant to Par t 15 of the FC C Rules. Th ese lim its are desi gned to provide reas onable protec tion against harmful interference in a residential installation . This equipmen t generates , uses and c an radiate r[...]
-
Página 8
C OMPLIANCES iv Industry Canada - Class B This digita l apparatus d oes not exc eed the C lass B limits for radio noise emi ssions from digital apparatu s as set out in the interfere nce-causing equipment standar d entitled “ Digital Apparat us, ” ICES-00 3 of Indu stry Canada. Cet appare il num é rique respecte les limite s de bruits ra dio ?[...]
-
Página 9
C OMPLIANCES v Safety Compliance Wichtige Sicher heitshinweise (Ger many) 1. Bitte lesen Sie di ese Hinw eise sor gf ä ltig du rch. 2. Heben Sie diese Anleitung f ü r den sp ä teren Gebrauch auf. 3. V or jedem Reinigen ist das Ger ä t v om Stromnet z zu tre nnen. V erwenden Sie keine Fl ü ssigode r Aerosolr einig er . Am besten eignet sich ein[...]
-
Página 10
C OMPLIANCES vi 14.W enn folgende Situ ationen auftreten ist das Ger ä t vom Stromn etz zu t rennen und von einer quali fizierten Servi cestelle zu ü ber pr ü fen: a.Netzkabel ode r Netzst ecker sind bes ch ä digt. b.Fl ü ssigkeit ist in das Ger ä t eingedrun gen. c.Das Ger ä t war Fe uchtigke it ausgeset zt. d.W enn das Ge r ä t nicht der [...]
-
Página 11
vii T ABLE OF C ONTENTS EZ Connect™ Wireless PC Card . . . . . . . . . . . . . . . 1 Feature s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 System Req uirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
-
Página 12
T ABLE OF C ONTENTS viii Setting the C ommun ication Dom ain . . . . . . . . . . . . . . . . . . . . . 34 Stationary Wi reless PCs . . . . . . . . . . . . . . . . . . . . . . . . . 3 4 Roaming Wireless PCs . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Adapter Install at[...]
-
Página 13
1 EZ C ONNECT ™ W IRELESS PC C ARD SMC ’ s EZ Connect Wireless P C Card is an 11 Mbps wirel ess network adapter that seamlessly integrates with existing Ether net networks to support applications such as mobile users or temporary confer ences. This solution of fers a high data rate and reliable wireless co nnectivity with considerable cost savi[...]
-
Página 14
EZ C ONNECT ™ W IR ELESS PC C AR D 2 • Easy installation • W orking range up to 160 m (528 ft) at 11 Mbps, u p to 350 m (1155 ft) at 1 Mbps (ind oor communication) • Direct Sequence Spread-Spectrum (DSSS) technology provides robust, interference- resistant and secure wireless connection • Supports a wide range of s ystems (W indows 95/ 98[...]
-
Página 15
S YSTEM R EQUIR EMENTS 3 companies who need additional workstations for peak periods. Auditors who re quire workgroups at cu stomer sites • Access to databa ses for mobile workers Doctors, nurses, retailers, white-collar workers who need access to databases while being mobile in a hospital, retail store, of fice, campus etc. • SOHO users SOHO ([...]
-
Página 16
EZ C ONNECT ™ W IR ELESS PC C AR D 4 Package Checklist The EZ Connect Wireless PC Card package includes: • 1 Wireless PC Card (SMC 2632W) • 1 SMC2632W Driver , Utility, & Documentation CD • This User Guid e Please register this product and upgrade the product warranty at www.smc.com. Please info rm your dealer if there are any incorrect[...]
-
Página 17
5 H ARDWARE D ESCRIPTION The EZ Connect Wireless PC Card suppo rts 1, 2, 5.5 and 11 Mbps half-duplex connections to Ether net networks. This card is fully compliant with 2.4 GHz DSSS CSMA/CA wireless networking as defined in IEEE 8 02.11b. It can be installed in any notebook with a Type II PCMCI A slot. Support is curre ntly provided for Windows 95[...]
-
Página 18
H AR DWAR E D ESCRIPTI ON 6 LED Indicator The EZ Con nect Wireless PC Card includes two status LED indicators, as describe d in the following figure and table. Link Status Status Description 802.11 AdHoc Flashing Green Indicates that the Wireless PC card is operating in the 802.11 AdHoc mode. Infrastructure Flashing Green Indicates that the Wireles[...]
-
Página 19
H AR DWAR E I NSTALLATION 7 H ARDWARE I NSTALLATION Wa r n i n g : Netwo rk cards are sensitive to static electricity. T o protect the card , always touch t he metal chassis of your computer before hand ling the card. 1. Turn o n your computer and boot you r operating system. 2. Find an availabl e Type II or T ype III PCMC IA slot in your computer [...]
-
Página 20
H AR DWAR E I NSTALLATION 8 4. For Windows 95 (OSR2.1 or abo ve)/98/Me/2000, PCMCIA card and socket services comp liant with revision 2.10 of the PCMCIA speci fication are req uired. Ple ase check th e documents of your PCMC IA driver before installing the software driver for the E Z Connect Wireless PC Card. 5. Install the appropriate netwo rk dri[...]
-
Página 21
9 D RIVER I NSTALLATION The installation CD labeled “ SMC2632W Driver , Utility, & Documentation CD, ” that comes with the package contains all the software drivers av ailable for the EZ Connect Wireless PC Ca rd. Any new or up dated dr ivers can be downloaded fr om SMC ’ s W eb site at: http://w ww.smc. com Note: Check the SMC website fo[...]
-
Página 22
D RIVER I NSTALLATION 10 2. Windows 95/98/Me/2000 will autom atically detect th e new hardware and prompt you to install the driver nee ded. Click “ Next ” to find the driver . 3. Insert the driver installati on CD into the CD- ROM, specify the location, E:dri verwin982k (assu ming E: is the locati on of your CD-ROM drive), and click “ Next[...]
-
Página 23
W INDOWS 95/98/M E /2000 D RIVER I NSTALLATION 11 4. Click “ Next ” to copy files from the CD. 5. Follow the o n-screen instructio ns to comple te the instal lation. 6. After driver installation, Click “ Ye s ” to restart the computer .[...]
-
Página 24
D RIVER I NSTALLATION 12 Windows NT 4.0 Driver Installation 1. Insert the PC Card into a standard Type II or III PCMCIA slot in your notebook. 2. From the desktop, select “ Control Panel, ” double-click “ Network, ” click “ Adapters, ” and then click th e “ Add ” button in the Network dialog box. 3. Windows NT will present a li st o[...]
-
Página 25
W INDOWS NT 4.0 D RIVER I NSTALLATION 13 4. Windows NT will ask for the d rive/path containing the SMC2632W Windows NT drivers. Insert the provid ed CD into the CD-ROM d rive, type E:driverwin982 k (assuming E: i s the location of your CD-ROM driv e), and then click “ OK. ” 5. Windows NT will attempt to locate the SYS and INF files in the spe[...]
-
Página 26
D RIVER I NSTALLATION 14 6. The Adapter Setup dialog box will a ppear . Configure the card as described below, and click “ OK. ” IRQ Level - Defau lt: 5 (Check for available resources under Windows NT Diagnostics.) I/O Port Address - Default: 2 40 (Check for available resources under Windows NT Diagnostics.) 7. Click “ Close ” to finish the[...]
-
Página 27
W INDOWS XP D RIVER I NSTALLATION 15 8. After driver installation, the system will prom pt you to restart the computer . Click “ NO ” if y ou want to co ntinue in stallation for your network protocols and options. 9. Select the Services tab and Click “ Add... ” to install the network protocols you want to use, such as IP X/SPX, NetBEUI or T[...]
-
Página 28
D RIVER I NSTALLATION 16 2. Insert the “ SMC2632W Drive r , Utility, & Documentation CD ” into your CD-ROM drive. 3. Check “ Install the software automatically (Recommended) ” and click “ Next. ” 4. Windows XP will find the “ SMC EZ Connect Wireless PC Card(SMC2632W -V2). ” Click “ Next. ”[...]
-
Página 29
W INDOWS XP D RIVER I NSTALLATION 17 5. Though the softwar e is fully compatible with Windows XP , it has not yet been Logo tested by Microsoft. On the H ardwar e Installation screen cl ick “ Co ntinue Anyway. ” After the software has been instal led, click “ Fin ish ” to complete the driver installation.[...]
-
Página 30
U TILITY I NSTALLATION 18 U TILITY I NSTALLATION T o co mmunicate with SMC 11 Mbps Wireless devices, you m ay need to install and configur e the Wireless PC Card. To install the utility software: Note: Y ou may find that the instructions here do n ot exactly match your version of Windows. This is because these steps and screenshots were cr eated fr[...]
-
Página 31
U TILITY C ONFIGU RATION 19 U TILITY C ONFIGURATION Using the Wireless Utility in Windows 98, Me, NT, and 2000 Once the installation is compl ete, the configuration utili ty can be accessed from the “ Start ” menu, as shown below. Quick-Launch Icon When the utility pro gram is running, there will b e a quick launch icon in the lower right-hand [...]
-
Página 32
20 The configuration utility include s the followin g tools: Status – Allows you to monitor network status an d configure wireless adapter parameters. Statistics – Shows wireless adapter statistics. Site Surv ey – Scans/Shows all the access points in range. Encryption – Prov ides WEP sec urity con trol. Advanced – Allows you to co nfigure[...]
-
Página 33
Q UICK -L AUNCH I CON 21 Click “ Change ” to con figure the “ Operating Mode, ” “ Channel, ” “ SSID ” and “ Tx Rate. ” After making a configuration change, the Submit button will be come enab led. Click “ Submit ” to save the changes. Operating Mode – Set the station operation mode to “ 802.1 1 Ad Hoc ” for network con[...]
-
Página 34
U TILITY C ONFIGU RATION 22 Statistics The Statistics screen displ ays “ Data Frames ” and “ Management Frames. ”[...]
-
Página 35
Q UICK -L AUNCH I CON 23 Site Survey The Site Survey scans and displays all access points in the wireless LAN. Y ou can choose one o f them to connect to by double-clicking on an entry.[...]
-
Página 36
U TILITY C ONFIGU RATION 24 Encryption Encryption – W ired Equivalent Privacy (WEP) is implemented in the adapter to prevent unauthorized access. For more secure data transmissions, set encryption to “ 128-bit ” or “ 64-bit ” . The 1 28-bit setting giv es a higher le vel of security. Th e setting must be the same for all clients i n your [...]
-
Página 37
Q UICK -L AUNCH I CON 25 Manual Entry – “ Manual Entry ” allows you to manually enter key elements (two hexadecim al digits in ea ch block.) Default Key ID – Choo se the Ke y ID that has the encry ption string you prefer . If yo u are using a key gen erated from the passphrase, you mu st use the sam e passphrase and key o n each station. T [...]
-
Página 38
U TILITY C ONFIGU RATION 26 one of the key fields. The bit key m ust be in hexadecim al numerals (0~9, A~F , e.g., D7 0A 9C 7F E5.) 2. Click “ Apply. ” Advanced Screen Y ou can use this screen to set val ues for “ Fragmentation Threshold ” (Default: 234 6 means Disabled), an d “ R TS/CTS Threshold ” (Default: 234 7 means Disabled).[...]
-
Página 39
Q UICK -L AUNCH I CON 27 Version The following screen sho ws th e version in form ation.[...]
-
Página 40
U TILITY C ONFIGU RATION 28 Using the Windows XP Configuration Tool Basic Settings 1. Right-click the netwo rk connection icon on the toolbar . 2. On the popu p menu, click “ Status. ” The Wireless Net work Connection Status box will open.[...]
-
Página 41
U SING THE W INDOWS XP C ONFIGURATION T OOL 29 3. Click “ Properties. ” The Wireless Network Connection Properties box will open. Click the “ Wir e le s s N e tw or k s ” tab. 4. In the lower section of the screen, click “ Lear n abou t setting up wireless network configuration ” and complete the wi reless configuration according to the[...]
-
Página 42
U TILITY C ONFIGU RATION 30 Advanced Settings Click the “ Gener al ” tab (see the previous screen). In the “ Co nnect using ” field, make sure that the adapter shown is the SMC2632W V .2 Wireless PC Card. 1. Click “ Configure. ” C lick the “ Advanced ” tab. 2. Set the “ Fragmentation Thre shold. ” (The default 2,346 means “ Di[...]
-
Página 43
U SING THE W INDOWS XP C ONFIGURATION T OOL 31 4. “ Rate (Mbps) ” is the data tr ansmissio n/r eception r ate s etting. It can be set to Auto, 1 Mb ps, 2 Mbps, 5.5 Mbps, 11 Mb ps. Usually this should be set to Auto. In a radio frequency hostile environment, a lower rate can provide more stable transmission quality. 5. Set the “ RTS Th r es ho[...]
-
Página 44
N ETWO RK C ONFIGU RATION AND P LANNING 32 N ETWORK C ONFIGURATION AND P LANNING SMC ’ s EZ Connect Wireless Solution supports a stand-alone wireless network configuration, as well as an integrated configuration with 10/100 Mbps Ether net LANs. The SMC2632W can be con figured as: • Ad hoc - for sm all groups that only communicate with each othe[...]
-
Página 45
N ETWORK T OPOLOGIE S 33 Infrastructure Wireless LAN The SMC2655W access point can al so provide wireless workstations with access to a wired LAN. An integra ted wired and wireless LAN is called an infrastructure configuration. A Basic Service Set (BSS) consists of a group of wireless PC users, and an access point that is directly co nnected to th [...]
-
Página 46
N ETWO RK C ONFIGU RATION AND P LANNING 34 Setting the Communication Domain Stationary Wireless PCs The Basic Service Set (BSS) is the communication domain for each access point. Fo r wireless PCs that do not need to support roaming, set the domain identifier (SSID) for the wireless card to the SSID of th e access point you want to connect to. Chec[...]
-
Página 47
S ETTING THE C OMMUNICATI ON D OMAIN 35 Before setting up an ESS for roaming, you need to choose a clear radio channel and ideal location for the access points to maxim ize perfor ma nce. (Refer to “ T roubleshooting ” on page 36 for detailed infor mation on installation and usage.)[...]
-
Página 48
T R OUBLESHOOTING 36 T ROUBLESHOOTING Check the followin g troublesh ooting items before co ntacting SMC T ech nical Support. Adapter Installation Problems If your computer cannot find the EZ Conne ct Wireless PC Card or the network driver does not install correctly, check the follo wing: • Make sure the adapter is se curely seate d in the PCM CI[...]
-
Página 49
N ETWORK C ONNECTION P RO BL E M S 37 • Check for a de fective computer or PCMCIA connection by trying the adapter in another com puter that is known to operate corr ectly. • If it stil l does no t work, take out th e wir eless adapte r . Dele te CW10.sys from c:windowssystem . Then go to “ Co ntrol Panel ” and delete th e adapter fro m y[...]
-
Página 50
T R OUBLESHOOTING 38 If your wireless station canno t communicate with a computer in the Ether net LAN when configur ed for Infrastructu re mode, che ck the following : • Make sure the access point which the station is associated with is powered on. • If you still can ’ t connect, change the access point and all the stations within the BSS to[...]
-
Página 51
N ETWORK C ONNECTION P RO BL E M S 39 SMC Networks 802.11b Wireless Product Maximum Distance Table Important Notice Maximum distances posted below are actual tested distance thresholds. Howeve r , there are many variab les such as barrier composition and co nstruction, as well as local env ironmental interference that may impact your actual distanc[...]
-
Página 52
S PECIFICA TIONS 40 S PECIFICATIONS General Specifications Functional Criteria Data Rate 1, 2, 5.5, 11 Mbps T r ansmission Mode Half duplex Network Conn ection IEEE 802.11b - Wireless LAN, Operating Range Up to 350 m (115 5 ft) at 1 Mbps, Up to 160 m (528 ft) at 11 Mbps Radio Signal Signal Type Direct Sequence Spread-Spectrum (DSSS) Operating Frequ[...]
-
Página 53
S OFTWAR E D RIVERS 41 Standards Confor mance Wireless Standard IEEE 802.11b Environmental T emperature Operating: 0 to 50 ° C (32 to 122 ° F) Storage: 0 to 70 ° C (32 to 158 ° F) Humidity 5 to 80% (noncond ensing) Vibration/Shock/Drop IEC 68-2-34, IEC 68-2-2 7, IEC68-2 -32 Certification CE Mark EN50081-1, EN5 5022 Class B EN50082-1, IEC 61000-[...]
-
Página 54
T ER MINOLOGY 42 T ERMINOLOGY The following is a list of te rmi nology that is used in this document. Access Point – An inter networking device that seamlessly connects wired and wireless networks. Ad Hoc – An ad hoc wireless LAN is a grou p of computers, each with LAN adapters, connected as an independent wireless LAN. Backbone – The core in[...]
-
Página 55
T ER MIN OLOG Y 43 Ethernet – A popular lo cal area data communi cations network, which accepts transmission from computers and ter minals. Ethern et operates on a 10 Mbps baseband transm ission rate, using shielded co axial cable or shie lded twisted-p air telephone cable. Infrastructure – An integrated wireless and wired LAN is called an Infr[...]
-
Página 56
T ER MINOLOGY 44[...]
-
Página 57
[...]
-
Página 58
38 T esl a Irvine, CA 92618 Phone: (949) 679 -8000 FOR TECHNICAL SUPPOR T , CALL: From U.S.A. and Can ada (24 hours a day , 7 days a week) (800) SMC-4 -Y OU; (949) 6 79-8000; F ax: ( 949) 679- 1481 From Europe (8:00 AM - 5:30 PM UK T ime) 44 (0) 11 8 974 8700; F ax: 44 (0) 11 8 974 8701 INTERNET E-mail addresses: techsupport@smc.com european.techs [...]