Sony Ericsson Dialog 4223 manual

? Cover Page Graphic Place the graphic directly on the page, do not care about putting it in th e text flow . Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) • Height: 11,2 cm (May be smaller) • T op: 5,3 cm (Important!) • Left: -0,3 cm (Important!) This text should then be hidd en. Dialog 4223[...]

BusinessPhone – Dialog 4223 Professional / Dialog 32 13 2 EN/LZTBS 160 1322 R1A © Ericsson Enterprise AB 2003[...]

3 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Ta b l e o f C o n t e n t s T able of Contents page Wel come ............ ....................... ...................... . 4 Description . ...................... ......................... ....... 6 Incoming Calls .............. .......................... ....... 18 Outgoing Calls ... .....[...]

Welc ome BusinessPhone – Dialog 4223 Professional / Dialog 32 13 4 We l c o m e Welcome to the User Guide for the Dialog 4223 Professional / Dialog 3213 in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communi cation Platform consists of BusinessPhone 50, BusinessPho ne 128i and BusinessPhone 250. The features describe[...]

5 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Welc ome Copyright All rights reserved. No parts of th is publication ma y be reproduced, stored in retrieval systems, or tr ansmitted in any form or by any means, electronic, mechanical, photocopying, recor d ing or otherwise, without prior written pe rmission of the publisher except in ac[...]

Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 6 Description Dialog 4223 Professional 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 16 16 17 18[...]

7 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description 1D i s p l a y 3x40 characters. See section “ Display info ” on page 14. 2 Menu Function keys The functions depend on the traffi c state and will be shown on the last line of the display . When you are requested to (see di splay) , press the requir ed key to access the funct[...]

Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 8 12 Headset See section “ Headset - D ialog 4223 Professional ” on page 107. 13 V olume control T o adjust the volume. Also sp ace/backspace in writing mode. 14 Clear T o disconnect calls or to cl ear the display in programming. 15 Microphone 16 Optional key pa nel 17 Dual-[...]

9 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description Dialog 3213 Executive 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 16 18 17 5 5[...]

Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 10 1D i s p l a y 3x40 characters. See section “ Display info ” on page 14. 2 Menu Function keys The functions depend on the traffi c state and will be shown on the last line of the display . When you are requested to (see di splay) , press the requir ed key to access the fu[...]

11 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description 12 Mute T o switch the microphone on or off. See section “ During Calls ” on page 33. 13 Loudspea ker on/off T o switch the loudspeaker on or off. See section “ During Calls ” on page 33. 14 Clear T o disconnect calls or to cl ear the display in programming. 15 Micropho[...]

Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 12 Phone keys Dialog 42 23 / Dialog 3213 This table gives you an overview of the different key design of the Dialog 4223 Professional and the Dialog 3213 Executive. In this user guide you will only find illustrations of the Dialog 4223 keys. If you are using the Dialog 3213 Exec[...]

13 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description Lamp indications The key lamps on your telephone in dicate with different signals the traffic state of the ongoi ng call or function. Ô Extinguished lamp The function is not active. Õ Ô Steady light The function is active. Ö Ô Slowly flashing lamp The line (or function) is[...]

Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 14 Display info The display assists your actions on the phone with step-by-step instructions. When your phone is idle, the upper line shows ge neral information. The mid line shows you r name and extension number . The lower line presents lead texts for the menu keys. During an [...]

15 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description Status information Status informat ion during inter nal calls: BLOCKED The called number is blocked. BUSY The called extension is busy . CALLING Incoming call. CONFERENCE Conference. CONGEST Congestion in the system. DISPLAY RESTRICTED ISDN call, Number Secrecy is activated on [...]

Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 16 To n e s T ones are audible in the handset. Dial tone (System ready to acce pt digits) Special dial tone (System ready to acce pt digits, active diversion on telep hone) Ringing tone (Ringing signal to called party) - repeated after 4 s Special ringing tone (Ringing signal to[...]

17 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description Signals Ringing signals are emitted from the phone. Note: The tones and ringing signals in t his guide re fer to the standard system but may vary between countries. Internal ringing sign al - repeated after 4 s External ringing signal - repeated after 4 s Automatic Cal lback si[...]

Incoming Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 18 Incoming Calls Internal calls A ringing signal and a flashing lamp indicate an in coming call. The display shows the numb er and the name of the internal calle r . External calls A ringing signal and a fl ashing lamp indicate an incoming call. If you are connected to a digi[...]

19 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Incoming Ca lls On another extension Y ou can answer a call to another ex tension from any phone in your office. z Call the ringing extensio n. Yo u r e c e i v e b u s y t o n e . pick-up Press (see display). Allow calls on Line 2 If you also want to receive calls also while speaking you [...]

Incoming Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 20 Silent Ringing This function is useful if you do not want to be dist urbed by the ringing of the telephone. Incoming ca lls will only be indicated on the display and by the flashi ng Line key . Note: For the Dialog 3213 this func tion requires the releas e number R9B or hig[...]

21 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions w ill help yo u in you r attempts t o establish contact wit h the called party . Make calls How to make intern al and external calls. u Lift the handset an d dial either: z An extension[...]

Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 22 Last External Number Redial When you initiate an external call the system automat ically stores all the dialled digits, irre spective of whether the call was successful or not. See also section “ Automatic Redial ” on page 24. *** Press to redial the last dialled exter [...]

23 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Automatic Callback Y ou call an extension and receive busy tone or get no answer . call-back Press (see display). V erification tone. d or í Replace the handset or pres s to finish the procedur e. Y ou are called back if the extensio n finishes the ongoing call or the next [...]

Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 24 Automatic Redial If you call an external number an d receive busy tone or get no answer , you can instruct the syst em to automati cally redial the number unti l it is ava ilable. Note: This feature could be re stricted. Ask the system administrator for the availability . T[...]

25 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Notes: It is not possible to do a new request on a key holding an already activated request until the existing one is cancelled. When the Automatic Redial lamp is rapidly flashing, your telephone is busy and you cannot receive or make new calls. The number of redial attempts[...]

Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 26 Busy extension Y ou call an extension and receive busy tone. Camp-on Y ou can notify a busy extension of you r call by a muted ringing call. camp-on Press (see display). Keep the handset off hook. When the called extension replaces the handset, it will be called au tomatica[...]

27 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Diverted extension Bypass Call Forwarding makes it possible to ca ll a specific extension, even if Call Forwarding is activated on this extension. *60* Dial. z Enter extension number . # Pres s. Y ou will be connected to the sp e cified extension, regardless of which type of[...]

Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 28 Option 2 - Via the keypad If you are using the Dialog 4223 Pr ofessional without a key panel, you can program 10 Individual Abbr eviated Numbe rs on the keys 0 to 9. Additionally , you can program the programmable keys on the telephone (see Option 1). See section “ Indivi[...]

29 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Individual Abbreviated Numbers via a programmable key Y ou can program and activate your most frequently used externa l numbers on the 2nd layer of a pr ogrammable key . This pr ocedure can also be used if you want to program a function that is activated/deactivated via a di[...]

Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 30 Note: The Dual-Function keys allo w Indivi dual Abbreviat ed Numbers and other functions e.g. Dial-by-Name to be combined on the same keys. Y ou can remove the transparent cover in orde r to write the names beside the keys. Put the name referring to the Individual Abbreviat[...]

31 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls z# Enter an Abbreviated Number betw een 0 and 9 and press. Cancel all Individual Abbreviated Numbers #51# Pres s. Confirmation tone. Dial-by-Name Y ou can program and activate di rectory numbers (extensions and Common Abbreviated Numbers) on the programmable keys. Head Offic[...]

Phone Book BusinessPhone – Dialog 4223 Professional / Dialog 32 13 32 Phone Book Y ou can search for all directory numbers and Common Abbreviated Numbers in the integrated telephone directory . directory Press (see display). The display shows: Y ou can choose between internal telephone directory that contains all directory numbers, and external t[...]

33 BusinessPhone – Dialog 4223 Professional / Dialog 3213 During Calls During Calls The BusinessPhone Communication Plat form allows you to handle calls in many different ways. Y o u can switch between handset and handsfree/group conversation, mu te the microphones, make an inquiry , t ransfer the call, create a Conference or put the call on hold[...]

During Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 34 From handsfr ee to handset Y ou have an ongoing handsfree conversation. u Lift the handset. Conversation via the handset. Mute Y ou have an ongoing conversation. É Press to switch the microphone on or off. When the lamp lights, the caller will not be able to hear the convers[...]

35 BusinessPhone – Dialog 4223 Professional / Dialog 3213 During Calls Refer Back Y ou have an ongoing conversation on e.g. Line 2 and want to refer back to the call that is put on hold on Line 1. The lamp of the call put on hold flashes. Line 1 Ö Ô Press to put t h e se cond call on hold. First call is connected. Ö Ô Press to put t h e first[...]

During Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 36 Callback Y ou are called back, if you have tr ansferred an external call and the other extension has not answer ed the call within a certain time. Y our telephone will ring again. Call W aiting If you hear the Call Waiting tone during an ongoing conversation, another person i[...]

37 BusinessPhone – Dialog 4223 Professional / Dialog 3213 During Calls Repeat the procedure to incl ude other persons into the Confer ence. In this way , you can in clude up to six parties in a conversation. How many of them can be external callers depends on the programming of the system. Individual Hold Y ou have an ongoing conversation, i.e. t[...]

Call Meterin g BusinessPhone – Dialog 4223 Professional / Dialog 32 13 38 Call Metering When the BusinessPhone Communica tion Platform is pr ovided with metering inf ormation from the public n et, the call metering function can be used to check the cost of o utgoing calls. The BusinessPhone Communi cation Platfo rm offers several options to obtai[...]

39 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Metering Cost of the last call After finishing an outgoing external c all, you have the possibility to see the cost of the last call. *46# Dial. The display shows the c ost of the last call. í Press to finish the procedur e. Read out your own cost counter This is useful, when you wan[...]

Call Meterin g BusinessPhone – Dialog 4223 Professional / Dialog 32 13 40 ì In case of a typing error , press the Volume Down key to delete the latest entered digit. activate Press to confirm the Passwor d (see display). Select the typ e of meter you want to read out . caller Press to r ead out an extension counter (see di splay). If the system [...]

41 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Metering display Press to show the co unter on the display (see displa y). In this menu you have the same possibilities as in the previous menu. It is also possible to reset without a printer . If you have not entered a speci fic directory number in this procedure, you will see the ac[...]

Call Meterin g BusinessPhone – Dialog 4223 Professional / Dialog 32 13 42 Printout The printout covers the foll owing information: Example: Call Metering Information BusinessP hone Date: 03 05 12 Time: 10:53 ERICSSON ENTERPRISE GmbH Pottendorfer Str. 25-27 1121 Vienna AUSTRIA Reason for print out : Read Division : Total system Group : Callers Dir[...]

43 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Metering Printout contents Date: Shows the date of the printout. Time: Shows the time of the printout. Ericsson Enterprise GmbH Pottendorfer Str . 25-27 1121 Vienna AUSTRIA 4 lines with 50 characters per lin e are free for definition. For example, for the company address. Reason for p[...]

Call Meterin g BusinessPhone – Dialog 4223 Professional / Dialog 32 13 44 Integrated System Check T o avoid a loss of the counter values during reconfigurations of the system, an Integrated System Check offers you the opportunity to read out all the counters which were not r eset before the reconfiguration. T o in itiate the System Che ck you nee[...]

45 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Forwar ding Call Forwar ding When you are not available to take calls or decide to answer your calls on another extension, it is us eful to forward your calls to an alternate answering positi on. If you urgently need to talk to someone who has forwarded his calls, the system is also e[...]

Call Forwar ding BusinessPhone – Dialog 4223 Professional / Dialog 32 13 46 Fixed Diversion This function directs your calls to a pre-pr ogrammed answering position (e.g. secretary). Activate Fixed Diversion 2nd Ô Pres s. Diversion Ô Pr ess to activa te diversion. All calls to your extension are dir e cted to a pre-programmed address. The displ[...]

47 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Forwar ding Program Fixed Diversion addr ess If you need to program a new diversion address: prog Press (see display). diversion Press (see display). z Dial new diversio n address. ì In case of a typing error , press the Volume Down key to delete the latest entered digit. store Press[...]

Call Forwar ding BusinessPhone – Dialog 4223 Professional / Dialog 32 13 48 Individual Diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number , a colleague’ s extension, an exter nal number or a Common Abbreviated Number (e.g. your car telephone). Note: In order to [...]

49 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Forwar ding Program and activate a new External Di version address T o set a new Individual Extern al Diversion address: *22* Dial. 0z Dial the digit(s) for e xternal ca ll access and enter the new External Diversion ad dress. A maximum of 24 digits. Note: If your public netw ork requ[...]

Call Forwar ding BusinessPhone – Dialog 4223 Professional / Dialog 32 13 50 Follow-me If you are in another room, you can still answer your calls by forwarding them to where you ar e. T o activate Follow-me, Individual Diversion mu st be activ e on your telephone. Activate Follow-me Note: This procedure has to be executed from the telephone the c[...]

51 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), thi s feature allows you to inform your callers of the reason of your absen ce. Exter nal callers will be routed to the operator who also has a ccess [...]

Absence Information BusinessPhone – Dialog 4223 Professional / Dialog 32 13 52 Enter information T o store T ext or Voice information. 2nd Ô Pres s. Info Ô Pres s. leave Press (see display). absence Press (see display). When the information is activat ed, the Message/Info lamp shows a steady light. If a message arrive s, the lamp starts flashin[...]

53 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Absence Information activate Press (see display). The programmed Absence Information will be shown in the display . Internal callers receive the informat ion on the display (or as s poken information to callers with out displa y phone). Exter nal callers will be routed to the operator who [...]

Absence Information BusinessPhone – Dialog 4223 Professional / Dialog 32 13 54 Change information 2nd Ô Pres s. Info Ô Pres s. Erase erase Press (see display). absence Press to erase the i nformation (see display). Change leave Press to leave another information (see display). Or: on/off Press to activate/dea ctivate informatio n (see display).[...]

55 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Absence Information Receive info for diverted calls A colleague, Andersen, has programmed diversion to your extension. Y ou answer a call to An dersen on your phone. The sign ‘&’ or ‘%’ indicates that Ande rsen has T ext or Voice info programmed. T ext info programmed div-info [...]

Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 56 Messages By using the Message system you can s end, receive, forward and store dif f erent kind of message s. Y ou have also access to a number of helpful features, like recording an ongoing conversation, placing exter nal calls via the co mpany network and many more ... Password[...]

57 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Individual Mailbox system Callers are able to leave message s in your Individual Mailbox. Activate Divert your extension to the Mailbox system. Â 2nd Ô Pres s. Diversion Ô Pr ess. z Dial the number to the Mailbox system. Ask the system administrator fo r your defined Mailbox sy[...]

Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 58 greeting Press (see display). diversion Sele ct type of diversion and us e the menu keys to record your greeting (see display). í Press to activate. When you activate the diversion, the recorded gr eeting is played to the next caller . Note: When you have activated a diversion w[...]

59 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages z Dial the number to the Mailbox system. During the pr ocedure you will be ask ed for your extension number and your Password. Note: Y ou cannot use the Default Password 0000 to retrieve messages ext ernally . If you want to check your messages from an external p osition, you have[...]

Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 60 Note: If you do not acknowledge the Notificatio n within the pre-programmed time, the connection is cancelled and repeated later (ask the system administrat or for the programmed number of No tification at tempts). Program Notification number and time Message Ô Press to view the[...]

61 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Or: immediate Press if you want immed iate Notification (see di splay). save Press to save the Notifica tion time (see display). This step is excluded if you program immediate Notification. í Press to finish programming. Activate/deactivate the Notification Message Ô Pr ess. adm[...]

Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 62 Message Ö Ô Press to view the Mailbox. If the Mailbox contains heard me ssages only , the lamp shows steady light instead. Note: Depending on the conf iguration, you might be asked for your Password before you can retrieve your messages. See section “ Security ” on page 71.[...]

63 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Forward a V oice message Y our received V oice messages (in the Individual or Common Mailbox) can be forwarded to othe r Mailbox numbers (Individual or Common). When you forward a V oi ce message to an Individual Mailbox, the Mailbox number is th e same as the extension number . S[...]

Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 64 Common Mailbox system If you divert your telephone to a Common Mailbox, the callers are able to leave messages there. The differ ence between your Individual Mailbox and a Common one is that a Common Mailbox can be used by more than one user . Activate Divert your extension to th[...]

65 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Retrieve messages - externally T o retrieve your messages from an external position: z Dial your company’ s telephone number . z Dial the Common Mailbox number . During the pr ocedure you will be ask ed for your extension number and your Password. Note: Y ou cannot use the Defau[...]

Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 66 During an unanswered call When you call an extension and receive busy tone or get no answer , you can send a Callback, Voice or T ext message. Message Ô Pr ess. Select message type ( see display). Note: After sending, you can repeat to other extensions. Callback call-back Press [...]

67 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Check sent messages Y ou can check me ssages that you have sent, for instance if you want to erase a message. Y ou can also check messages received at other extensions (not allowe d by default, ask system administrator). Message Ô Pr ess. administr Press (see display). check Pres[...]

Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 68 Returned messages Messages that have been left un answered for a long period ar e sent back to you. T o check returned messages: Message Ö Ô Pres s. sent-back Press (see display). Use the menu keys to check returned messages (s ee display). Y ou can erase or re-send the message[...]

69 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Dictaphone function If you want to recor d and retrieve personal V oice messages you can use the Dictaphone function. A Dictaphone message is treated as a normal message. How to retrieve Dictaphone messages, see section “ Check and store r ece ived messages ” on page 61. Recor[...]

Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 70 Conversation Recor d ing The Conversation Recording function makes it possible to store the ongoing telephone conversation in the Indivi dual Mailbox by pressing a pre-pr ogrammed Re cording key . Y ou can store both internal a nd external c alls. Conference calls cannot be store[...]

71 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Security Security Y ou can use your four -digit Password for blocking your phone from unauthorized use , for making ex ter nal calls from any blocked extension, for entering the Message system or when you are using the DISA function. Note: The first time you en ter the Message system you m[...]

Security BusinessPhone – Dialog 4223 Professional / Dialog 32 13 72 Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension. Bypass own extension *72* Dial. z Dial your Password. # Pres s. Dial tone. Y ou can make one call from your extension. Bypass another extension This makes it possible to make a call [...]

73 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Security Block extension *72# Dial to block your ex tension. V erification tone. í Press to finish the procedur e. Unblock extension #72* Dial. z Dial your Password. # Press to r e-open. V erification tone. Y our extension is open for use. í Press to finish the procedur e.[...]

Group Featur es BusinessPhone – Dialog 4223 Professional / Dialog 32 13 74 Gr oup Features When you are working together in a team the following group features can be very useful. Y ou can page your collea gues, give them T elephone Attendance or pick-up their incoming calls. Key system With this function, all (or selected ) external lines are re[...]

75 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Group Featur es Supervision/T elephone Attendance A Function key can also be programmed for Supervision and handling cal ls for a group of extensions. If a Supervision/Attendance key is programmed on your telephone, you are able to call the other gr oup members or answer incoming calls for[...]

Group Featur es BusinessPhone – Dialog 4223 Professional / Dialog 32 13 76 Loudspeaker Paging Y ou can page all ext ensions in a group and give a V oice message. Paging Ô Press (pr e-progr ammed). All extens ions in a gr oup are cal led. Paging Õ Ô Pr ess again and hold the key (pre-programmed). Give the V oice message and then release the key[...]

77 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Group Featur es Gr oup Hunting Y ou r telephone can be i ncluded in one or several hunt groups. In a hunt group all members are r epresented with one common directory number . 16 hunt grou ps can be programmed, each containing 1 to 20 members. A member can be either an extension number , a[...]

Group Featur es BusinessPhone – Dialog 4223 Professional / Dialog 32 13 78 Answer calls As system default the hunt group nu mber is shown in the display . If you require a different display la yout, please contact your system administrator . Answer Group Hunting calls in the normal way . Log out T o log out from one hunt gr oup: #28* Dial. z Dial[...]

79 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities ISDN Facilities This chapter is only relev a nt when your system is c onnected to a digital trunk line (ISDN-tru nk line). It provides a general view of all the (supplementary) services available from the public net which are supported by the system. The servic es from the [...]

ISDN Facilities BusinessPhone – Dialog 4223 Professional / Dialog 32 13 80 Answer an incoming call from an ISDN-line A ringing signal and a flashing la mp indicate an inco ming call, answer the call in the normal way . One of the following four cases will occur . Example 1: The public net provides th e number of the caller . Mr . Plattner with pu[...]

81 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities Make an external call on an ISDN-line Establish an external call in the normal way . If the called party is also connected to a digital trunk line, your public number is shown on the called party’ s display . If the connected party number di ffers from the dialled one (fo[...]

ISDN Facilities BusinessPhone – Dialog 4223 Professional / Dialog 32 13 82 Malicious Call Identification If you ar e disturbed by malicious external incoming calls, you can request a number tracing fr om the network provider . If you cannot see the number of the caller or connect ed party (because of an activa ted number suppression), you have th[...]

83 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities ISDN Caller List This function insur es that you will not miss any incoming calls, b y storing unanswered ISDN calls on your telephone, e.g. if you do not answer or your telephone is busy . Via your telephone you can: • See the number of unanswered calls • Call the stor[...]

ISDN Facilities BusinessPhone – Dialog 4223 Professional / Dialog 32 13 84 Show date, time and call attempts for the selected call When you ar e retrieving calls fr om your Caller List. time Press to see the date and time for the selected call ( see display). Y ou will see when the ca ll was received and how many times the same call came in. retu[...]

85 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities Number Secrecy By pressing a pre-pr ogrammed Number Secrecy key you can choose not to show your complete number (public + extension number) to the connected party . Number secrecy Ô Pres s a pre-pr ogrammed key to suppr ess your complete number to the public net. The lamp [...]

Other Useful Fe atures BusinessPhone – Dialog 4223 Professional / Dialog 32 13 86 Other Useful Featur es By using these features your produc tivity will be incr ease d, e.g. you can set reminders for important meetings, place the cost for external calls on separate accounts, listen to music via the loudspeaker and much more ... T andem configurat[...]

87 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Feat ures T o deactivate the T andem configur ation Secondary on/off Õ Ô Press (pr e-programmed ). Or: #28# Dial to log off the secondar y telephone. For incoming calls: •T h e secondary telephone cannot be called and the primary telephone works as a norm al stand-alone te[...]

Other Useful Fe atures BusinessPhone – Dialog 4223 Professional / Dialog 32 13 88 activate Press to activate (see display ). í Press to finish programming. When the Reminder time is reach ed, your phone ri ngs with recall signal. Cancel Reminder #32# Dial to cancel al l settings. í Press to finish the procedur e. Backgr ound Music Y ou can list[...]

89 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Feat ures Opening of the doorlock After you have answered the Door phone, you can open the door making an inquiry to the d oor -opener’ s dir ectory number . Inquiry Ô Press. z Dial the door -o pener’ s directory number . Please ask your system administrator for the numbe[...]

Other Useful Fe atures BusinessPhone – Dialog 4223 Professional / Dialog 32 13 90 Direct Inwar d System Access (DISA) If you are working externally an d you ha ve the need to mak e business calls, call your comp any and use the company PBX to make an external c all to the desired party . Y ou just pay the cost for the phone call to your company .[...]

91 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Feat ures Account Number An Account Number ca n be entered to debit telephon e cost to differ ent accounts. Depending on the system configuration the Account Number has to be ente red from a V erified Account Number List (predefined) or you can invent your own Account Number .[...]

Other Useful Fe atures BusinessPhone – Dialog 4223 Professional / Dialog 32 13 92 DTMF T ones The DTMF function is used to co ntrol answering machines or any other telecommunication devices. z Make an internal or ex ter nal call to r each the desired device. When your call is answered you ca n continue to dial digits wh ich will be sent as DTMF d[...]

93 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Feat ures Networking Networking is the conne ction of several premises within a company . The connection can be se t up via leased lines, public lines, Local Area Netw o rk (LAN) or Wide Area Network (WAN). Ask your system administrator abou t details regarding networking. IP [...]

Other Useful Fe atures BusinessPhone – Dialog 4223 Professional / Dialog 32 13 94 Least Cost Routing Least Cost Routing (LCR) automatically selects t he cheapest way to establish the con nection to th e desired external number . Please ask your system administrator if th is function is installed in your system. If the extension has been configur [...]

95 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Wri te T e xt Wr i t e T ex t It is necessary to write text, e.g. when you are typing Absence Information, sending a T ext messa ge or searching the integrated telephone directory . Use the keypad to write text, e.g. when you are sending a T ext message. Y ou have select ed text mode. Sele[...]

Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 96 Settings If you requ ire frequent use of certai n functions, you may program them on the Dual-Function keys on the te lephone and the key panel. When you want to use the fu nction, just press the key . Notes: The Dual-Function keys allow programmed functions and short numbers to [...]

97 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Program a function How to program a function on key A. Note: Some functions can also be programmed as Individual Abbreviated Numbers, see section “ Abbreviated Numbers ” on page 27. prog Press (see display). key Press (see display). _AÔ Pres s the desired pr ogrammable key . [...]

Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 98 Select ringing character z Select ringing cha racter (0 – 4). See section “ Function codes and r equired data ” on page 99. enter Press (see display). í Press to finish programming. After approximately 10 seconds, the Function key is active. Example: Program Supervision of[...]

99 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Function codes and requir ed data Note: Accessible functions depend on the programming of the system; if you require another function please contact your system administrator . The functions above are the default functions. Ringing character: 0=N o r i n g i n g . 1=R i n g i n g [...]

Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 100 Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for usin g the Automatic Callback, Ca mp- on or the Intrusion function may va ry fr om country to country . If you cannot use a code of a function, maybe your exchange sys tem has been progr[...]

101 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Ringing signal By programming, you can adjust ringing type (2 types), ringing volume (10 steps) and ringin g characte r (10 characters). prog Press (see display). ringing Press (see display). Y ou can now select ringing type, volume or character . Ringing type Select type 1 if yo[...]

Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 102 Ringing character character Press (see display). Y ou will hear the sele cted character . next Press to cha nge (see display). í Press to finish the procedur e. Melody programming If you want a personal melody when your telephone rings, this can be programmed for internal, exte[...]

103 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Programming mode 2nd Ô Pres s to enter Programming mod e. Select the call type you want to program. Line 1 Ô Press for inter nal calls. Or: Line 2 Ô Press for external calls. Or: Inquiry Ô Press for Callb ack calls. Select Pr ogramming mode options to control the melody . Pro[...]

Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 104 Insert a pause: * Press to insert a short pause. Hold the key to ge t a long pause. Change the octave: 0 Press to get a higher or lower octave for the note you have inserted. It is higher when a plus si gn is added beside the note. Scroll within the mel ody: ì Press to move the[...]

105 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Accessories Accessories This chapter describes optional feat ures that can be used t ogether with your BusinessPhone telephone. Expansion key panel Dialog 4223 Professional Each key panel offers 17 additional keys for storing of your mo st frequently used telephone n umbers and functi ons[...]

Accessories BusinessPhone – Dialog 4223 Professional / Dialog 32 13 106 Alarm interface unit Note: Only available for the Dialog 3213. This plug-in module is fitted into th e bottom of the telep hone. It makes it possible to transfer alar m signals from various devices via the telephone to the exchange and to a pre-defined extension. A special ci[...]

107 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Accessories Extra handset Useful for involving a second pe rson in your conversation, for talking or ju st listening. T ape recor der When a record ing of t he telephon e conversation is needed, for evidence purposes, a tape r ecorder can be connected. Headset - Dialog 4223 Professional H[...]

Accessories BusinessPhone – Dialog 4223 Professional / Dialog 32 13 108 Headset to handset u Lift the handset. Handset to headset Í Press the Headset key . Headset with Group Listening  Press to toggle between head set with or without Group Listening. Headset to handsfree  Pres s. Í Press the Headset key . Handsfree to headset Í Press the [...]

109 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Accessories Headset - Dialog 3213 The following Headset functions are available. Note: T o use the Headset func tion s your telephone has to be equipped with option unit DBY 410 02. How to install the option unit, see separate installation instructions provided with the option unit. Activ[...]

Accessories BusinessPhone – Dialog 4223 Professional / Dialog 32 13 110 Headset with Group Listening s Press to toggle between head set with or without Group Listening. Headset to handsfree s Pres s. Headset h Press the Headset key (optional). Handsfree to headset Headset h Press the Headset key (optional).[...]

111 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Useful Hints Useful Hints Connections between external lines With your BusinessPhone PBX, you can establish an exter nal call diversion or a Conference with mo re than one external party or transfer an externa l call to another exter nal destination (e.g. a mobile phone). These features a[...]

Glossary BusinessPhone – Dialog 4223 Professional / Dialog 32 13 112 Glossary Abbreviated Number Dialling Initiating a call to a pre-programmed number by dialling a code or pressing a key . Short numbers can be: 1. Common, which means that all extensions can use them. 2. Individual, which means that they are programmed and used by each extension [...]

113 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Glossary Extension All telephones con nected to the PBX h ave a unique internal number (up to 8 digits). If your telephon e is equipped with a display , you can see your number . Function code A digit code that corresponds to a specific function. See section “ Settings ” on page 96. H[...]

Glossary BusinessPhone – Dialog 4223 Professional / Dialog 32 13 114 Third p arty A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or exter nal. See section “ During Calls ” on page 33. Tie line An external line from the private network. Tr a n s f e r During an internal [...]

115 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Installation Dialog 4223 Professional Install cables Y ou can put the c able to the hand set in th e notch unde rneath th e telephone. The cable to the exchan ge has to be plugged in LINE and the handset cable has to be plug ged in HANDSET . Change cables T o remove a cable, [...]

Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 116 Install stands and adapt telephone Position high Position low Tiltable displa y Adjustable angle Press to fasten stand Release to remove stand[...]

117 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Install key panels 1 Remove the sm all plastic pla te, marked D SS, i.e. with a screwdriver and connect the cable . 2 Attach key panel unit. 3 Secur e with screws and ins tall stand. Note: All key panel s must be of type DBY 419 01 (three or four key panels ca n only be used [...]

Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 118 Stand positioning (1-4 k ey panels) Install card Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Ericsson T ele phone T oolbox CD. For questions regar ding the product, please cont act y[...]

119 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Install pullout leaf 1 Remove the protective fi lm from the guiding rails. 2 Attach the guiding rails to the bottom of the phone, observing the dir ection of the “cut” corner . 3 Insert the pullout leaf.[...]

Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 120 W all mounting handset hook The phone can be wall mounted wi thout using a spec ial console. Useful for instance in conf erence rooms or public ar eas. 1 Use a screwdriver to r e move the handset hook. 2 T ur n the hook upside down and insert. 3 Use a screwdriver to r emo ve[...]

121 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Install card Use the De signation Car d Manager to mak e and print your own designation cards. The Designation Card Manager is included on the Ericsson T elephone T oolbox CD . For questions regard ing the product, please contact your Eric sson Enterprise Certified Sales Part[...]

Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 122 Dialog 3213 Executive Install cables 1C a b l e t o h a n d s e t 2 Cable to exchange 3 Space for personal directory list (optional) 4 Wal l mounting screw holes Y ou can put the c able to the hand set in any of the two notches underneath the t elephone. The cabl e to the ex[...]

123 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation W all mounting handset hook When mounting on a wall, you ha ve t o pull out and tur n the hook. Install stand and adjust telephone Press to decrease angle P ull to increase angle Tiltable display Adjustable angle[...]

Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 124 Install key panel 1 Connect cable 2 Attach key panel uni t 3 Secure with scre ws 4I n s t a l l s t a n d When connecting one or two optional key pa nels to your tele phone the DBY 409 01 key panel may be used. No ext ernal power cables are r equired for this key panel, as p[...]

125 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Placing the telephone • Do not place your telephone on sensitive surfaces. Use a non- slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g. near the radiator . • Make sure that the line cable isn’[...]

Index BusinessPhone – Dialog 4223 Professional / Dialog 32 13 126 Index A Abbreviated Numbers 27 Common 28 Individual 29 Absence Information 51 Change 54 Diversion 55 Enter 52 Erase 54 For another extension 54 Free text 53 Pre-defined 52 Vo i c e 5 3 Accessories 105 Account Number 91 Alarm interface unit 106 Alternative programming for Automatic [...]

127 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Index Handsfree 33 Inquiry 34 Loudspeaker 33 Mute 34 Park call 37 Refer Back 35 T ransfer 35 E Enter information 52 Expansion key panel 105 External calls 18 External Diversion 49 Extra handset 107 F Fixed Diversion 46 Follow-me 50 Forward a V oice message 63 Free text in formation 51 Fun[...]

Index BusinessPhone – Dialog 4223 Professional / Dialog 32 13 128 Number Identification 79 Number Secrecy 85 K Key panel 105 Key system 74 L Lamp indications 13 Last External Number Redia l 22 Least Cost Routing 94 Loudspeaker Paging 76 M Mailbox system Common 64 Individual 57 Make an external call on an ISDN-line 81 Make calls 21 Malicious Call [...]

129 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Index S Save and redial incoming calls 20 Save external number 22 Security 71 Send Message 65 Settings 96 Short Numbers 27 Signals 17 Silent Ringing 20 Supervision 75 System Check 44 T T andem configuration 86 T ape recor der 107 T elephone Attendance 75 T elephone directory 32 To n e s 1[...]

Notes BusinessPhone – Dialog 4223 Professional / Dialog 32 13 130 Notes[...]

? Quick Refer ence Guide Answer Calls Answer on ano ther extension: Ext. No. pick-up Save extern al number: save (Before yo u finish the call) Make Calls Common Abbrev iated Number: Abbreviated No. Individual Abbrev iated Number: 2nd Ô Airport Ô Last External Number Redial: *** Save extern al number: save (Before yo u finish the call) Redial: red[...]

Ericsson is shaping the future of Mobile and Broadband Intern et communications through its continuous technology leadership . Providing innovative solution s in more than 140 countries, Ericsson is helping to create the most po werful communication companies in the world. All rights reserved. Ericsson Enterprise AB For questions r egarding the pr [...]