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SpectraLink SVP100 manual

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manuales de instrucciones parecidos

Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones SpectraLink SVP100. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica SpectraLink SVP100 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual SpectraLink SVP100 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales SpectraLink SVP100, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones SpectraLink SVP100 debe contener:
- información acerca de las especificaciones técnicas del dispositivo SpectraLink SVP100
- nombre de fabricante y año de fabricación del dispositivo SpectraLink SVP100
- condiciones de uso, configuración y mantenimiento del dispositivo SpectraLink SVP100
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de SpectraLink SVP100 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de SpectraLink SVP100 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico SpectraLink en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de SpectraLink SVP100, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo SpectraLink SVP100, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual SpectraLink SVP100. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    NetLink SVP Server SVP1 00 SVP020 S V P 010 Inst allation, Conf igur ation, and Administration For Cisco and Mitel IP envir onments PN 72-0178-01 Issue F[...]

  • Página 2

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 2 Notice SpectraLink Corporation has prepared this document for use by SpectraL ink personnel and customers. The drawings and specifications co ntained he rein are the property of Spect raLink and shall be ne[...]

  • Página 3

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 3 IMPORTANT SA FETY INFORMATION Follow these general precautions while installing telephon e equipment: • Never install telephone wiring durin g a lightning storm. • Never install telephone jacks in wet l[...]

  • Página 4

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 4 Table of Contents 1. About This Document 5 1.1 SpectraLink Corporation Model Numbers 5 1.2 Related Documents 5 1.3 Customer Supp ort Hotline 5 1.4 Icons and Conventions 5 2. NetLink SVP Serv er Overview 6 2[...]

  • Página 5

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 5 1. About This Document This document explains how to configur e and maintain one or more NetLink SVP Servers (models SVP100, SVP020, SVP010) within IP telephony environments. 1.1 SpectraLink Corporat ion Mo[...]

  • Página 6

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 6 2. NetLink SVP Ser ver Over view The NetLink SVP Server is an Ethernet LAN device that works with access points (APs) to provide QoS on the wireless LAN. Voice packets to and from the NetLink Wireless Telep[...]

  • Página 7

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 7 The internal gatekeeper is not designed to scale beyond the capacity of a single SVP Server and does not provide the advanced fe atures required for larger installations. It has a limit of 1000 registration[...]

  • Página 8

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 8 the Erlang 1 calculation for telephony traffic. The possible installed handsets figures are approximate and meant as a guidelin e and not as an absolute recommendation for any facility. Possible installed h[...]

  • Página 9

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 9 2.7 Notes on System Configuration  In an IP system using subnets to di fferentiate telephony areas, each subnet must have its own APs. Each subnet may require an SVP Server to maintain voice quality, but[...]

  • Página 10

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 10 2.8 System Diagram The following diagram shows multiple NetLink SVP Servers residing on a network with an IP telephony gateway and IP telephony server, wireless LAN APs, and Ethernet switch: (IP telephony [...]

  • Página 11

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 11 2.9 System Components NetLink e340/h340/i640 and 8000 Series Wireless Telephones Employees can carry wireless telephones to make and receive calls as they move throughout the building. The wireless telepho[...]

  • Página 12

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 12 TFTP Server Required in an IP system to distribute software to the wireless telephones and SVP Server. May be on a different subnet than the IP gateway, IP telephony server, and APs.[...]

  • Página 13

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 13 2.10 The Front Panel of th e NetLink SVP Server The NetLink SVP Server’s front panel contai ns ports to connect to power, the LAN, and to an administrative computer via an RS-232 port. Status LEDs supply[...]

  • Página 14

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 14 3. Inst alling the Ne tLink SVP Ser ver As shown in the system diagram, the NetLink SVP Server is connected to the Ethernet switch. The specifications covered here allow for great flexibility in physical p[...]

  • Página 15

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 15 Screw the other end of the two mounting plates (oblong screw holes) to the rack. Repeat steps 1-3 for each additional SVP Server. The mounting plate is designed to provide the correct minimum spacing betwe[...]

  • Página 16

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 16 4. Conf iguring the NetLink SVP Ser v er During initial setup of the NetLink SVP Serv er the IP address is established and the maximum number of active calls per AP is set. Optionally, you may enter a host[...]

  • Página 17

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 17 4.2 The NetLink SVP-II System Menu The main menu displays as shown here: System Status Menu for viewing error messages, status of operation and software code version. SVP-II 2 Configuration Allows you to s[...]

  • Página 18

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 18 4.3 Network Configurat ion The IP address and other network settings are established via the Network Configuration screen. This is also where you may optionally establish a hostname and enter the IP addres[...]

  • Página 19

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 19  To change the IP address of the master SVP Server, change it in this menu and reboot the system. Then you may chan ge alias IP addresses in each of the other SVP Servers without error. The following op[...]

  • Página 20

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 20  When the name services are set up correctly, the N etLink SVP Server can translate hostnames to IP addresses. Using telnet, it is also possible to access the NetLink SVP Server using its hostname inste[...]

  • Página 21

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 21 4.4 SVP Server Configuration The SVP-II Configuration screen is where you set the mode of the NetLink SVP Server. It is also where you can lock the NetLink SVP Server for maintenance and reset the NetLink [...]

  • Página 22

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 22 The following options must be configured: Phones per Access Point AP specifications are detailed in the Configuration Notes for each brand and type. Refer to these notes when entering the number of simulta[...]

  • Página 23

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 23  Alias IP Addresses are not necessary in Cisco systems. Enable H.323 Gatekeeper In certain H.323 protocol systems, the SV P Server may function as a gatekeeper. Enter Y to have the SVP Server function a[...]

  • Página 24

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 24 QoS Configuration DSCP tags set packet priorities for QoS. DSCP Tag DSCP (Differentiated Services Code Point) is a QoS mechanism for setting relative priorities. Packets are tagged with a DSCP field in the[...]

  • Página 25

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 25 • If any of the Traffic Class settings are set at any value ( Value Y ) other than Default , that setting ( Value Y ) will override the Administration setting. Administra tion Traffic Class Default Value[...]

  • Página 26

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 26 4.5 Change Password If desired, the password to access the NetLink SVP Server may be changed. A password must meet the following requirements: • It must be more than four chara cters, but cannot exceed 1[...]

  • Página 27

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 27 5. Swapping/Adding/Deleting SVP Ser ver s Whenever an SVP Server is removed from the system, wireless telephones that are using the SVP Server will be affected. If the removal of the SVP Server is intentio[...]

  • Página 28

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 28 6. Sof tware Maintenance The NetLink SVP Server uses proprietary so ftware programs written and maintained by SpectraLink Corporation. The software versions that are running on the system components can be[...]

  • Página 29

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 29 7. T roubleshooting via Sy stem St atus Menu Information about system alarms, and network status displays on various screens accessed through the System Status Menu screen, which is opened from the main me[...]

  • Página 30

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 30 7.1 Error Status The Error Status screen displays any alarms that indicate some system malfunction. Some of these alarms are easily remedied and others require a call to Spectra Link’s Customer Support D[...]

  • Página 31

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 31 7.2 Network Status The NetLink SVP Server is connected to the Ethernet network, referred to as the LAN or Local Area Network. The information about that connection is provided through the Network Status sc[...]

  • Página 32

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 32 RX – Ethernet statistics concerning the r eceived packets during System Uptime. bytes – bytes received packets – packets received errors – Sum of all receive errors (long packet, short packet, CRC,[...]

  • Página 33

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 33 7.3 Software Version The NetLink SVP Server and wireless telephones utilize SpectraLink Corporation’s proprietary software that is controlled and maintained through versioning. The Software Version scree[...]

  • Página 34

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 34 7.4 Gatekeeper Database The Gatekeeper Database screen lists the registered extension numbers and the IP address currently being used by each. Alias/Phone Number —phone identifier. RAS IP address —(Reg[...]

  • Página 35

    SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) PN: 72-0178-01-F.doc Page 35 Index Access point, de scription, 10 Alarms, 27 Configuration Initial setup, 17 Customer Support Hotline, 5 Download master, 18 Downloading Software Updates, 25 Error Status, 27 Ethernet switch, descriptio[...]