Star Micronics TSP828L Series manual

Label PRINTER TSP828L SERIES Har d ware Manual[...]

Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environ[...]

T ABLE OF CONTENTS 1. Unpacking and Installation .................................................................................................. ................. 1 1-1. Unpacking ................................................................................................................................... 1 2. Parts Identification and Nomen[...]

– 1 – 1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Fig. 1-1 Unpacking If anything is missing, contact the dealer where you bought the printer and ask them to supply the missing part. Note that it is a good idea to keep the original box and all the pa[...]

– 2 – 2. Parts Identification and Nomenclature Dual Interface Model Printer cover Open this cover to load or replace paper. Do not open the cover while printing. Power switch Used to turn on/off power to the printer. Control panel Features LED indicators to indicate printer status and switches to operate the printer. Front cover Push the center[...]

– 3 – Choosing a place for the printer Before actually unpacking the printer , you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. ✓ Choose a firm, level surface where the printer will not be exposed to vibration. ✓ The power outlet you plan to connect to for power should be [...]

– 4 – 3. Setup 3-1. Connecting the Cable to the PC 3-1-1. USB Interface cable Connect the USB interface cable to a USB port of your PC. Note: The dialog shown below may appear on your PC screen if your PC is running W indows 98 or Me, and if you turn ON the power of the printer for the first time while the PC and the printer are connected with [...]

– 5 – 3-2. Connecting the Cable to the Printer Note that the interface cable is not provided. Please use a cable that meets specifications. 3-2-1. USB Interface Cable Af fix the ferrite core onto the USB cable as shown in the illustration below and make sure to pass the cable through the cable support as shown in the illustration. Note: The dia[...]

– 6 – 3-2-2. RS-232 Interface Cable (1) Make sure the printer is turn of f. CAUTION Befor e connecting/disconnecting the interface cable, make sur e that power to the printer and all the devices connected to the printer is turned off. Also make sur e the power cable plug is disconnected fr om the AC outlet. (2) Connect the interface cable to th[...]

– 7 – (5) Connect the interface cable to the connec- tor on the rear panel of the printer . (6) Fasten the connector clasps. Parallel interface cable 3-3. Installing the Printer Software Here is the procedure for installing the printer driver and utility software, which are stored on the supplied CD-ROM. The procedure applies to the W indows op[...]

– 8 – 3-4. Connecting the AC Adapter Note: Before connecting/disconnecting the AC adapter , make sure that power to the printer and all the devices connected to the printer are turned of f. Also make sure the power cable plug is disconnected from the AC outlet. (1) Connect the AC adapter to the power cable. Note: Use only the standard AC adapte[...]

– 9 – Power switch 3-5. T urning Power On Make sure that the Power cord has been connected as described in 3-4. T urn ON the power switch located on the front of the printer . The POWER lamp on the control panel will light up. CAUTION W e r ecommend that you unplug the printer fr om the power outlet whenever you do not plan to use it for long p[...]

– 10 – 3-6. Loading the Roll Paper 3-6-1. Thermal Label Roll Paper (Peel Mode) CAUTION When using a thermal label r oll paper , do not install the tension bar , two tension folders, and two springs; otherwise, a paper jam could r esult. (1) Check that dip switch 1-8 is ON (default: thermal label roll paper). See Chapter 9 for instructions on ho[...]

– 11 – (6) Peel of f a label that is within 150 mm from the end of the roll paper , and place the roll paper in the direction shown. (7) Pull out the end of the backing paper to- wards you. (8) Close the inner cover , and firmly press both its ends.[...]

– 12 – (9) T urn the end of the backing paper back- ward. (10) Push both sides of the printer cover with your hands as shown, until the printer cover is securely closed. (1 1) Gently pull the end of the backing paper to take up the slack in the roll paper . (12) Press the FEED button to bring up the leading edge of the roll paper . Note: If the[...]

– 13 – 3-6-2. Thermal Label Roll Paper (T ear Bar Mode) CAUTION When using a thermal label r oll paper , do not install the tension bar , two tension folders, and two springs; otherwise, a paper jam could r esult. (1) Check that dip switch 1-8 is ON (default: thermal label roll paper). See Chapter 9 for instructions on how to set the dip switch[...]

– 14 – (6) Peel of f a label that is within 100 mm from the end of the roll paper , and place the roll paper in the direction shown. (7) Pull out the end of the backing paper to- wards you. (8) Check that the power switch is ON. (9) Leaving the backing paper as is, close both the outer and inner covers. Push both sides of the printer cover with[...]

– 15 – (1 1) Press the FEED button to bring up the leading edge of the roll paper . Note: If the leading edge of a label is not detected after 300 mm or more of the roll is fed, the printer will determine that it is out of paper , and will stop. Redo the loading of the roll paper from the beginning. (12) The printer will eject a label as shown.[...]

– 16 – (6) If the thickness of the paper is 65 to 99 µ m, install the tension bar on the printer as shown. If the thickness of the paper is 100 to 150 µ m, it is not necessary to install the tension bar . Note: Firmly press the tension bar until it clicks into place. Note: T o remove the tension bar , use a slot screwdriver to undo the clips [...]

– 17 – (8) Pull out the end of the roll paper towards you. (9) Leaving the paper as is, close both the outer and inner covers. Push both sides of the printer cover with your hands as shown, until the printer cover is securely closed. (10) Cut the portion of the paper that extends from the front cover . (1 1) Press the FEED button to bring up th[...]

– 18 – W ARNING • Do not touch the tear bar blade. - Ther e is a tear bar blade inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in pr ogr ess, never put your hand into the outlet even when printing is not in pr ogr ess. • During and immediately after printing, the ar ea ar ound [...]

– 19 – 4. Thermal Roll Paper Specification When consumable parts have run out, use those specified below . Note: Access the following URL for the information of the recommended paper . http://www .star-m.jp/eng/dl/dl02.htm 4-1. Thermal Label Roll Paper • Backing paper width: 45 ± 0.5 mm to 1 12 ± 0.5 mm • Paper thickness: 190 µ m maximum[...]

– 20 – • Recommended label paper: Print Density and Speed Settings Depending on the type and thickness of the paper , it may be necessary to change the settings for print density / speed. T o change the settings, use the print density setting command <ESC><RS> ‘ d ’ n and print speed setting command <ESC><RS> ‘ r[...]

– 21 – • Recommended label paper specifications: Use roll paper that meets the conditions below . Printing direction Base material (label paper) Peel paper (backing paper) 32 to 300 (label length) A=36 to 304 (label pitch) 41 to 108 ± 0.5 (label width) 45 to 112 ± 0.5 (backing paper width) Unit: mm 4 ± 1 2 ± 0.5 (2) • Ef fective printin[...]

– 22 – • Black Mark Specifications (1) Black mark pitch Set the black mark pitch A to be within a range of 36 to 304 mm. (2) Black mark dimensions Set the black mark dimensions to be printed in accordance with the recommended black mark label paper specifications below . (3) PCS value Set the PCS value for the black mark to be printed to a mi[...]

– 23 – (6) Ef fective printing range when using label paper with black mark specifications. 2.5 minimum (left margin) 103 (effective print width: 68 characters, using font A) {2.5 minimum (right margin)} 3 minimum (top margin) B=3+A × 0.03 (bottom margin) 26 to 294 (effective printing length) 32 to 300 (label length) A=36 to 304 (label pitch) [...]

– 24 – 4-2. Thermal Roll Paper • Paper width: 45 ± 0.5 mm to 1 12 ± 0.5 mm • Paper thickness: 65 µ m to 150 µ m • Roll paper outer dimensions Roll diameter: ø1 10 mm maximum roll diameter Overall width: 45 ± 0.5 mm to 1 12 ± 0.5 mm • Core inner/outer diameters: (1) When 65 µ m paper thickness 75 µ m core inner diameter ø12 ± [...]

– 25 – 5. Control Panel and Other Functions 5-1. Contr ol Panel 1 POWER lamp (Green LED) Lights when the power is ON. 2 ERROR lamp (Red LED) Indicates various errors in combination with POWER lamp. 3 FEED button Press the FEED button to feed roll paper . 5-2. Err ors 1) Automatically recoverable errors 3 FEED button 2 ERROR lamp (Red LED) Error[...]

– 26 – 2) Non-recoverable errors Error Description Head thermistor error Power voltage error EEPROM error Flash access error SRAM error POWER Lamp Off Off Off Off Off ERROR Lamp Flashes at 1.5-second inter- vals Flashes at 2-second intervals Flashes at 0.75-second in- tervals Flashes at 0.5-second inter- vals Flashes at 1-second intervals Recov[...]

– 27 – 5-4. Adjusting the Sensors This printer is equipped with three types of paper sensors. A. Label roll paper transmission type sensor This sensor detects the presence of the backing paper for the label roll paper . Because this sensor is af fected by the thick- ness and the color of the backing paper of the label roll paper , the sensor mi[...]

– 28 – (6) If the two lamps remain ON after flashing, it means that the sensor is adjusted properly and does not require further adjustment. (7) If both the ERROR and POWER lamps are OFF , use a plastic slot screwdriver to turn and adjust the VR3 knob to a position in which both the ERROR and POWER lamps are ON. If the adjustment has been succe[...]

– 29 – (5) Press and hold the FEED button, and turn ON the power switch of the printer . The two lamps will flash on the control panel to indicate that the sensor adjustment mode has been activated. After the lamps flash, release your finger from the button. (6) If the two lamps remain ON after flashing, it means that the sensor is adjusted pro[...]

– 30 – (6) After the lamps have flashed, turn the VR1 knob fully counterclockwise. The adjustment has been completed if the POWER lamp is ON. Proceed to (8). The ERROR lamp may be ON or OFF . (7) If the POWER lamp is not ON, turn and adjust the VR1 knob to a position in which both the ERROR and POWER lamps are ON. If the adjustment has been suc[...]

– 31 – 6. Preventing and Clearing Paper Jams 6-1. Pr eventing Paper Jams The paper should not be touched during ejection and printing. Pressing or pulling the paper during ejection may cause a paper jam or line feed failure. 6-2. Removing Paper Jam If a paper jam occurs, clear it as described below . (1) Set the power switch to of f to turn off[...]

– 32 – 7. Periodic Cleaning At times, the printer might leave some characters partially unprinted due to paper particles or debris from the adhesive used on label paper . As a preventive measure, clean the printer regularly every month or after printing 200,000 lines. 7-1. Cleaning the Thermal Head and Ground Hardwar e Use the optional head cle[...]

– 33 – 8. Specifications 8-1. General Specifications (1) Printing method Direct line thermal printing (2) Print speed Max. 150 mm/sec. (3) Dot density 203 dpi: 8 dots/mm (0.125 mm/dot) (4) Printing width Max. 104 mm (5) Roll paper Refer to chapter 4 for details on the recommended roll paper . Paper width: 44.5 ± 0.5 mm to 1 1 1.5 ± 0.5 mm (th[...]

– 34 – 8-2. Interface • Bidirectional parallel interface: IEEE 1284 compatibility and nibble modes • Dual interface: RS-232 D-Sub 9 pin USB USB type-B connector 8-3. Electrical Characteristics (1) Input: 100 to 240V AC, 50/60 Hz (2) Output: DC 24V ± 5% (3) Current Consumption Operating: Approx. 2.0 A (at ASCII printing) Peak: Approx. 10 A [...]

– 35 – (%RH) 34 ° C 90% RH 40 ° C 65% RH 45 ° C 50% RH 90 80 60 40 20 10 01 0 2 0 Temperature ( ° C) Operating environment range Relative humidity Operating temperature and humidity range 30 40 50 8-4. Environmental Requir ements (1) Operating T emperature 5 ° C to 45 ° C Humidity 10% to 90% RH (without condensation) (2) T ransport/storag[...]

– 36 – 9. Dip Switch Setting T wo DIP switches are provided at the bottom of the printer , and can be set as given in the table below . Be sure to set the power switch to off before changing the settings. It is recommended to use a pointed item like a pen or flat-blade driver screw to change the settings. The settings will become ef fective whe[...]

– 37 – 9-1. Parallel Interface T ype ON ON OFF OFF DIP-SW 1 Switch Function ON OFF 1-1 Command emulation See table below 1-2 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Valid Invalid 1-5 Pin #31 (INIT) reset signal Valid Invalid 1-6 Handshaking conditions Offline or receive Receive buffer full (conditions for BUSY) buf[...]

– 38 – 9-2. Dual Interface T ype <Switching the Dual Interface Modes> The dual interface enables the connection of an RS-232 interface and a USB interface, although they cannot be connected concurrently . The printer starts with the RS-232 interface at the time its power is turned ON. Afterwards, it will switch automatically to the USB in[...]

– 39 – DIP-SW 2 Switch Function ON OFF 2-1 2-2 Always ON Should be set to on 2-3 2-4 The factory settings of DIP switch are all on. 9-2-2. RS-232 Interface T ype ON ON OFF OFF DIP-SW 1 Switch Function ON OFF 1-1 Command emulation See table below 1-2 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Valid Invalid 1-5 Should n[...]

– 40 – DIP-SW 2 Switch Function ON OFF 2-1 2-2 Always ON Should be set to on 2-3 2-4 ■ DIP Switch 3 The factory settings of DIP switch are all on. The following is the procedure for changing the settings on DIP switch No. 3. 1. T urn off the printer and all components connected to it. 2. Remove the 2 screws. 3. Remove the dual interface board[...]

– 41 – DIP-SW 3 Switch Function ON OFF 3-1 Baud Rate See table below 3-2 3-3 Data Length 8 bits 7 bits 3-4 Parity Check Disabled Enabled 3-5 Parity Odd Even 3-6 Handshake DTR XON/XOFF 3-7 Should not be changed (Should be set to off) —— 3-8 Baud Rate Switch 3-1 Switch 3-2 4800BPS OFF ON 9600BPS ON ON 19200BPS ON OFF 38400BPS OFF OFF[...]

– 42 – Parallel interface connector (printer side) This connector mates with an Amphenol 57-30360 connector 10. Parallel Interface The two-way parallel interface is compatible with the IEEE1284 compatibility mode and nibble mode. Refer to the separate specification manual for details. T able of Connection Signals for Each Mode Pin No. Direction[...]

– 43 – 1 1. Dual Interface 1 1-1. RS-232 Interface 1 1-1-1. Interface Specifications 1 Data transmission method: Asynchronous serial interface 2 Baud rate: Selectable from 4800, 9600, 19200, 38400 bps (Refer to “ 9. DIP Switch Setting ” .) 3 W ord length Start bit: 1 bit Data bit: 7 or 8 bits (selectable. Refer to “ 9. DIP Switch Setting [...]

– 44 – 1 1-1-2. Connectors and Signal Names RS-232 Pin No. Signal name Direction Function – FG — Frame ground 1 N.C — Not used 2 RXD IN Receiving data 3 TXD OUT Transmission data 4 DTR OUT Indicates whether data receive from host is enabled or disabled. 1) DTR Communication Mode Space when receive is enabled. 2) X-On/X-Off Communication M[...]

– 45 – 1 1-1-3. Cable Connections The followings are a recommended interface cable connections. Note: Use shielded wire less than 3 m in length. 1 1-2. USB Interface 1 1-2-1. USB Function 1. General Specification: Conforms to USB 2.0 Specifications 2. Communication Speed: USB Full Speed Mode (12 Mbps) 3. Communication Method: USB Bulk T ransmis[...]

– 46 – 12. Memory Switch Settings Each memory switch is stored in EEPROM. For details on the functions and settings of memory switches, see the separate Specification Manual. The table below shows the factory settings for the memory switches. Memory Switch Hexadecimal Code 0 0000 1 0000 2 0000 3 0000 4 0000 W arning! Changing the memory switch [...]

2006.01.18 Printed in China, 80870460CD ELECTRONIC PRODUCTS DIVISION STAR MICRONICS CO., LTD. 536 Nanatsushiny a, Shimizu-ku, Shizuoka, 42 4-0066 J apan T el: 0543-47-0112, F ax: 0543-48-5013 Please access the follo wing URL http://www .star-m.jp/ eng/dl/dl02.htm for the latest re vision of the manual. OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS A[...]