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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Sterling 2. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Sterling 2 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Sterling 2 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Sterling 2, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Sterling 2 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Sterling 2
- nombre de fabricante y año de fabricación del dispositivo Sterling 2
- condiciones de uso, configuración y mantenimiento del dispositivo Sterling 2
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Sterling 2 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Sterling 2 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Sterling en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Sterling 2, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Sterling 2, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Sterling 2. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
Owner ’ s Manual LITTLE GEM 2 ENGLISH 4 Wheel Scooter ® ®[...]
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Página 2
Iss 1 How to use this manual Sunrise Medical Limited want you to get the best out of your scooter . This Owner ’s Manual will familiarise you with the scooter and its features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty . Y our [...]
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Página 3
5 Iss 1 Contents Introduction page 1 General W arnings page 2 Quick Start Guide page 3 - 4 Features page 5 Getting On and Off your Scooter page 6 T iller Control Functions page 7 - 8 Freewheel Mechanism page 9 Seat Removal and Adjustment page 10 T iller Adjustment and Battery Removal page 1 1 Batteries and Charging page 12 - 13 T ransportation page[...]
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Página 4
1 Iss 1 With over 30 years experience, we are one of the longest established mobility equipment manufacturers in the UK. All of our Scooters, Wheelchairs and Power Chairs undergo rigorous tests to ensure they meet our requirements for comfort, safety and durability . Our success is based on the strong traditions of quality , value for money and gen[...]
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Página 5
2 Iss 1 GENERAL W ARNINGS DO NOT OPERA TE THE SCOOTER BEFORE READING AND UNDERST ANDING THIS INSTRUCTION MANUAL. IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS, OR ANY OF THE CAUTIONS AND W ARNINGS, PLEASE CONSUL T YOUR HEAL THCARE PROFESSIONAL, DEALER OR RELEV ANT TECHNICAL PERSONNEL. F AILURE TO FULL Y UNDERST AND THE SCOOTER OPERA T[...]
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Página 6
3 Iss 1 Quick Start Guide Assembly When lifting always keep the back straight, bend the knees and use the lifting handles provided. Ensure your rear drive unit is locked in position by checking the rear docking handle is fully engaged. Set the tiller by holding the T iller Adjustment Lever clockwise while moving the tiller upwards. Place the basket[...]
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Página 7
4 Iss 1 Quick Start Guide Control Functions Y our scooter is equipped with the following features that can be found on the tiller fascia panel: On/ Off Switch, Battery Gauge, Speed Control “Min to Max”, Horn and Directional Control Levers. If you have previously used or owned a scooter before you MUST still read the Owner ’s Manual carefully [...]
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Página 8
5 Iss 1 Features Fig. 1 SEA TING Page 10 WIDTH ADJUST ABLE ARMRESTS Page 10 TILLER F ASCIA P ANEL Page 7 - 8 BASKET Page 14 BA TTERY P ACK Page 12 - 13 & 20-22 TYRES Page 19 and 30 ADJUST ABLE TILLER Page 1 1 FREEWHEEL LEVER Page 9[...]
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Página 9
6 Iss 1 Getting On and Of f your Scooter Getting on to your scooter 1. Ensure that the key switch is turned to the off position (Photo 6.1). 2. Push forward the seat swivel lever located under the seat on the right-hand side and rotate the seat to face you (Photo 6.2). 3. Put the armrests into the fully down position and use them to steady yourself[...]
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Página 10
7 Iss 1 T iller Control Functions Throttle Lever Control Handle Bars Throttle Control Lever Hand Controls All of the drive controls for the scooter are to be found on the T iller Control Box (Photo 7.1). The Preset Speed Knob T urning this knob to the left, “MIN”, reduces your available maximum speed. T urning it to the right, “MAX”, increa[...]
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Página 11
8 Iss 1 T iller Control Functions Throttle Lever The throttle lever offers nger-tip control of your scooter . It controls the speed as well as forward and reverse motion. T o move the scooter in a FORW ARD motion PUSH the RIGHT lever with the RIGHT THUMB (Photo 8.1). T o move the scooter in a REVERSE motion PUSH the LEFT lever with the LEFT THUM[...]
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Página 12
9 Iss 1 Freewheel mechanism A freewheel device disengages the power drive to allow manual operation (i.e. the scooter can be pushed at a walking pace). The freewheel is selected by pushing FORW ARD the lever that is located on the left hand side of the scooter rear panel. Once freewheel has been selected, the electronic drive control system is disa[...]
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Página 13
10 Iss 1 Seat Adjustment 1. T o adjust seat height, remove the seat as described (Photo 10.5). 2. Move the seat post to the new position and ret the seat pin (Photo 10.6). 3. Ret the seat. Seat Removal and Adjustment Removing the Seat Please note that these instructions are to be used as a guide only . 1. Lift armrests upwards for ease of acc[...]
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Página 14
11 Iss 1 T iller Adjustment and Battery Removal T iller Adjustment The scooter features an innitely adjustable tiller which allows you to lock the tiller in the most comfortable driving position. This feature also lets you fold the tiller down fully , for transportation and stowage. The tiller adjusting lever is located on the driver ’s side o[...]
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Página 15
12 Iss 1 Off-Board Battery Charger Y our scooter is supplied with an off-board charging facility (Photo 12.1). Please note that only chargers with a capacity of minimum 1.5 Amps and maximum of 3.0 Amps supplied by your local authorised dealer should be used. Y our battery pack may be charged on or off the scooter . 1. Switch your scooter off at the[...]
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Página 16
13 Iss 1 Batteries and Charging The of f-board charger must be kept dry in temperatures between -25°C and 40°C and not be subjected to mechanical damage. In all cases, the charger must only be repaired by an authorised dealer . W ARNING ! NO SMOKING OR NAKED FLAMES WHEN CHARGING BA TTERIES. DO NOT T OUCH BA TTER Y P ACK TERMINALS WITH MET AL OBJE[...]
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Página 17
14 Iss 1 T ransportation T ransportation Y our scooter may be disassembled quickly and simply for transportation. 1. Engage the drive unit by pushing the freewheel lever backwards to stop the scooter from moving during docking and transportation. 2. Lift off the front basket. 3. Remove the seat and seat stem locking pin, leaving the seat stem in po[...]
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Página 18
15 Iss 1 Guidance for Safe Operation and Use Basic Driving Caution! It is advisable during the rst few sessions of operating your scooter that the area around you is clear of obstacles and pedestrians. Before operating your scooter , ensure the seat height and position has been adjusted to your satisfaction and the tiller angle has been set for [...]
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Página 19
16 Iss 1 Guidance for Safe Operation and Use Hill climbing This scooter has been tested to climb an incline of no more than 9° with a maximum user weight of up to 1 13kg (250 lbs) (Photo 16.1). Do not attempt to climb inclines in excess of this. Always reduce your speed when reversing on slopes. Do not reverse down hills in excess of 7 ° and alwa[...]
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Página 20
17 Iss 1 Guidance for Safe Operation and Use Emergency Braking In the unlikely event of an unwanted movement of the scooter or other emergency , switching off the key switch will bring the scooter to a stop. Though very effective, emergency braking is extremely abrupt and must never be used under normal circumstances. Letting go of the throttle lev[...]
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Página 21
18 Iss 1 Crossing roads Y our scooter is not capable of mounting and dismounting kerbs and other obstacles in excess of 2” (51mm) (Photo 18.1). Always use pedestrian crossings or drop downs. Be aware that some drop downs may be entrances to driveways. Use caution if this is the case. Remember before crossing the road, drive forwards and position [...]
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Página 22
19 Iss 1 Guidance for Safe Operation and Use T yres Y our scooter has solid tyres all round. They do not require ination. It is good practice to inspect the tyres for damage or wear regularly . Emergency Braking T urning off the power switch whilst moving will switch off the power causing immediate and full braking. This method of stopping is no[...]
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Página 23
20 Iss 1 Battery and Charging Information General information Batteries are the power source for almost all of the modern mobility products available today . The design of batteries used in mobility products is signicantly different from the batteries used to start a car for example. Car batteries are designed to release a large amount of power [...]
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Página 24
21 Iss 1 Battery and Charging Information Battery pack care plan 1. Only use the approved battery charger compatible with the vehicle to be charged. 2. Charge your batteries over night, regardless of the amount of use your mobility device has had during the day . 3. Do not interrupt the charging cycle. 4. If your mobility device is not required for[...]
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Página 25
22 Iss 1 Battery and Charging Information The range of your vehicle Most manufacturers of mobility products state the range of their vehicles either in the sales literature or within the Owner ’s Manual. The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same. We measure the range of our vehic[...]
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Página 26
23 Iss 1 PERSONAL & OPERA TIONAL GUIDELINES Drive proles should only be adjusted by healthcare professionals and approved agents/dealers, who are totally conversant with the process. They must also fully understand the user ’s capabilities and the user ’ s ability to operate the scooter safely . Incorrect settings may cause injury or dam[...]
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Página 27
24 Iss 1 PERSONAL & OPERA TIONAL GUIDELINES DO NOT mount or dismount your mobility scooter without rst withdrawing the ignition key . This will ensure that the power is off and the scooter cannot move unexpectedly . DO NOT leave the ignition key in your scooter whilst it is unattended. Children or inexperienced people may attempt to drive yo[...]
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Página 28
25 Iss 1 PERSONAL & OPERA TIONAL GUIDELINES DO NOT operate the scooter without ensuring that the T iller is properly adjusted and secured. After making any adjustment to the T iller position you must check that the T iller is locked and secured into position BEFORE driving. T o check, gently push and pull the T iller to make sure it is secured.[...]
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Página 29
26 Iss 1 PERSONAL & OPERA TIONAL GUIDELINES Direct exposure to rain, sea spray or moisture could cause the mobility scooter to malfunction electrically and mechanically and may cause rusting. Maximum User Weight Limitations. LITTLE GEM² = 1 13Kg (250lbs). Front basket = 4.5Kg (10lbs). DISPOSAL The symbol above means that in accordance with loc[...]
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Página 30
27 Iss 1 EMC (EMI) W ARNINGS CAUTION: IT IS VER Y IMPORT ANT THA T YOU READ THIS INFORMA TION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONT AMINA TION, (EMC) ON YOUR MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE (EMI). EMC (EMI) FROM RADIO-W A VE SOURCES. Mobility scooters may be susceptible to EMC[...]
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Página 31
28 Iss 1 Mobility scooter electromagnetic contamination (EMC). EM energy rapidly intensies the closer one moves to the transmitting antenna, the source. Because of this it is possible to bring strong EM elds unintentionally close to your mobility scooter ’s control system. Mobile hand-held radio type transceivers are of particular concern. [...]
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Página 32
29 Iss 1 Specications MEASUREMENTS ARE FOR GUIDANCE ONL Y . SMALL DIFFERENCES MA Y OCCUR P ARAMETER LITTLE GEM² LENGTH 98 cms (38.5”) REAR WIDTH 51 cms (20”) MAX. USER WEIGHT 1 13 kg (250 lbs) BA TTERY CAP ACITY 12 Ah MAX SAFE SLOPE 9 degrees at 1 13 kg (250 lbs) TURN RADIUS 1 15 cms (45.3”) SEA T - BASE HEIGHT 40.5 - 49.5 cms (16”-19.5[...]
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Página 33
30 Iss 1 Routine maintenance The following table gives an indication as to when routine maintenance checks should be made. Storage When storing your scooter for long periods (in excess of one week), charge batteries for 12 hours and then disconnect the batteries to minimise battery discharge. Electronic faults Do not attempt to investigate faults i[...]
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Página 34
31 Iss 1 YEAR 1 2 3 4 Service dates Upholstery Seat Back Armrests Electrics Condition of loom Connections Lights (where tted) T est run Forwards Reverse Emergency stop Left turn Right turn Up/down slope Over obstacle Parking brake (where tted) List items repaired/adjusted YEAR 1 2 3 4 Service dates Controller On/off switch Output plug Operati[...]
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Página 35
32 Iss 1 T rouble Shooting Guide T rouble Shooting Guide SYMPTON POSSIBLE CAUSE SOLUTION Shortened range Batteries not charged for long enough Charge batteries for eight hours or more Batteries weak and cannot hold charge Replace battery pack Battery pack not charging or battery gauge shows empty after charging Battery pack fault Replace battery pa[...]
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Página 36
33 Iss 1 T rouble Shooting Guide NUMBER OF BEEPS POSSIBLE CAUSE SOLUTION 1 Low battery voltage The battery needs charging or there is a bad connection on the battery . Check the connections to the battery . If the connections are good, try charging the battery . 2 Motor disconnected The motor has a bad connection. Check all the connections and lead[...]
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Página 37
34 Iss 1 Guarantee Sunrise Medical Limited recommend that you do not undertake maintenance tasks other than those explained in this manual. Y our local authorised Sunrise Medical service agent is fully trained by Sunrise M ed i ca l t o carry out detailed maintenance as and when required. Use only genuine Sunrise Medical replacement parts. W arrant[...]
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Página 38
35 Iss 1 Sunrise Medical Limited Sunrise Business Park, High Street, Wollaston, W est Midlands DY8 4PS England T el 01384 44 66 22 Fax 01384 44 66 44 E-Mail: sunmail@sunmed.co.uk www .sunrisemedical.com © 2007 Sunrise Medical[...]