SUPER MICRO Computer X9DRG-HF manual

USER’S MANUAL Revision 1.0c X9DRG-HF X9DRG-HTF[...]

Manual Revision: 1.0c Release Date: November 15, 2013 Unless you request and receive written permission from Super Micro Computer , Inc., you may not copy any part of this document. Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respe[...]

Preface This manual is written for system integrators, PC technicians and knowledgeable PC users. It provides information for the installation and use of the X9DRG-HF/X9DRG-HTF motherboard. About This Motherboard The Super X9DRG-HF/X9DRG-HTF motherboard supports dual Intel E5-2600(v2) Series Processors (Socket R LGA 201 1) which offers QPI (Intel Q[...]

iv Conventions Used in the Manual Pay special attention to the following symbols for proper system installation and to prevent damage to the system or injury to yourself: W arning: Important information given to ensure proper system installation or to prevent damage to the components Note: Additional information given to dif ferentiate between vari[...]

Preface v Contacting Supermicro Headquarters Address: Super Micro Computer , Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. T el: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (T echnical Support) Web Site: www .supermicro.com Europe Address: Super Micro Computer B.V . Het Sterre[...]

vi T able of Contents Preface Chapter 1 Overview 1-1 Overview ......................................................................................................... 1-1 1-2 Processor and Chipset Overview ...................................................................1-1 1 1-3 Special Features .................................................[...]

vii T able of Contents Universal Serial Bus (USB) ...................................................................... 2-19 Video Connection ..................................................................................... 2-19 Ethernet Ports .......................................................................................... 2-20 Unit [...]

viii Chapter 3 Troubleshooting 3-1 T roubleshooting Procedures ........................................................................... 3-1 3-2 T echnical Support Procedures ........................................................................ 3-5 3-3 Battery Removal and Installation ...........................................................[...]

Chapter 1: Overview 1-1 Note: For your system to work properly , please follow the links below to download all necessary drivers/utilities and the user's manual for your motherboard. SMCI product manuals: http://www .supermicro.com/support/manuals/ Product Drivers and utilities: ftp://ftp.supermicro.com/ If you have any questions, please conta[...]

1-2 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Motherboard Image Note : All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you've received may or may not look exactly the same as the graphics shown in this manual.[...]

Chapter 1: Overview 1-3 Motherboard Layout Note 1: For the latest CPU/Memory updates, please refer to our Website at http://www .supermicro.com/products/motherboard/ for details. Note 2: Changing BMC log-in information is recommended during initial system power-on. The default username is ADMIN and password is ADMIN. For BMC best practices, please [...]

1-4 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Notes: • See Chapter 3 for detailed information on jumpers, I/O ports and JF1 front panel connections. • " " indicates the location of "Pin 1". • Jumpers/LED Indicators not indicated are for testing only . • Use only the correct type of onboard CMOS battery [...]

Chapter 1: Overview 1-5 X9DRG-HF/X9DRG-HTF Jumpers Jumper Description Default Setting JBT1 Clear CMOS See Chapter 2 JPB1 BMC Enabled Pins 1-2 (Enabled) JPG1 VGA Enabled Pins 1-2 (Enabled) JPL1 GLAN1/GLAN2 Enable Pins 1-2 (Enabled) JPME1 Management Engine (ME) Recovery Mode Enable Pins 1-2 (Normal) JPME2 Management Engine (ME) Manufacture Mode Pins [...]

1-6 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual LED Description State Status DM1 BMC Heartbeat LED Green BMC Normal LE1 St andby P WR L ED Green: On SB Power On LE4 UID Switch LED Blue Unit Identied Note : CPU1 Slot1, Slot2, Slot5 are available when a processor is installed in CPU Socket 1. CPU2 Slot3 and Slot4 are available when a processor[...]

Chapter 1: Overview 1-7 Motherboard Features CPU • Dual Intel ® E5-2600(v2) Series Processors (Socket R LGA 201 1); each processor supports four full-width Intel QuickPath Interconnect (QPI) links (with sup - port of up to 25.6 GT/s per QPI link and with Data T ransfer Rate of up to 8.0 GT/s per direction). Note : For Intel E5-2600(v2) proces[...]

1-8 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual I/O Devices SA T A Connections • SA T A Ports T wo (2): SA T A 3.0 Ports (I- SA T A1~I-SA T A2) Four (4) SA T A 2.0 Ports (I- SA T A2~5) (from AHCI) Four (4) SA T A 2.0 Ports (S- SA T A0~3) (from SCU: Storage Control Unit) • RAID RAID 0, 1, 5, 10 IPMI 2.0 • IPMI 2.0 supported by the[...]

Chapter 1: Overview 1-9 Fan Control • Fan status monitoring with rmware thermal man - agement via IPMI interface • Low noise fan speed control System Management • PECI (Platform Environment Conguration Interface) 2.0 support • System resource alert via SuperDoctor® III • SuperDoctor® III, W atch Dog, NMI • Chas[...]

1-10 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual System Block Diagram Note: This is a general block diagram and may not exactly represent the features on your motherboard. See the Motherboard Features pages for the actual specications of each motherboard. I350/X540 LAN PCI-E X 8 I-SAT A USB 2.0 US B 2 in Rear 3.0 Gb/S For Ports For Ports 0/1[...]

Chapter 1: Overview 1-1 1 1-2 Processor and Chipset Overview Buil t upo n th e fun ct io nali t y and t he c ap abi lit y of I ntel E5 -2 60 0 (v 2) Seri es Pr oc es - sor s (Soc ket R LGA 201 1) and the C602 c hip set , the X9DRG-HF/X9DRG-HTF motherboard provides the per for mance and fea ture sets requ ired for dual_ proc es - sor- base d 1U or 2[...]

1-12 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual 1-3 Special Features Recovery from AC Power Loss The Basic I/O System (BIOS) provides a setting that determines how the system will respond when AC power is lost and then restored to the system. Y ou can choose for the system to remain powered off (in which case you must press the power switch to[...]

Chapter 1: Overview 1-13 1-5 ACPI Features ACPI stands for Advanced Conguration and Power Interface. The ACPI specica - tion denes a exible and abstract hardware interface that provides a standard way to integrate power management features throughout a PC system, including its hardware, operating system and application software. This en[...]

1-14 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual The Super I/O provides functions that comply with ACPI (Advanced Conguration and Power Interface), which includes support of legacy and ACPI power manage - ment through an SMI or SCI function pin. It also features auto power management to reduce power consumption. 1-8 Advanced Power Management[...]

Chapter 1: Overview 1-15 control Super IO functions. The WPCM450R Controller is connected to the network via an external Ethernet PHY module or shared NCSI connections. The WPCM450R communicates with onboard components via six SMBus inter - faces, PECI (Platform Environment Control Interface) buses, and General Purpose I/O ports. WPCM450R DDR2 Memo[...]

1-16 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual • Provides Network Management Security via remote access/console redirection. • Supports the following Management tools: IPMIView , CLI (Command Line Interface) • RMCP+ protocol supported Note 1: For more information on IPMI conguration, please refer to the IPMI User's Guid[...]

Chapter 2: Installation 2-1 Chapter 2 Installation 2-1 Standardized W arning Statements The following statements are industry-standard warnings, provided to warn the user of situations which have the potential for bodily injury . Should you have questions or experience difculty , contact Supermicro's T echnical Support department for assis [...]

2-2 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión s[...]

Chapter 2: Installation 2-3 Product Disposal W arning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 こ の 製品を 廃棄処分す る 場合、 国の関係す る 全て の法律 ・ 条例に 従い処理 す る 必要が ありま す 。 警告 本产品的废弃处理[...]

2-4 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual 2-2 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. T o avoid dam - aging your system board, it is important to handle it very carefully . The following measures are generally sufcient to protect your equipment from ESD. Precautions • Use a grounde[...]

Chapter 2: Installation 2-5 OPEN 1st W ARNING! 2-3 Processor and Heatsink Installation W arning : When handling the processor package, avoid placing direct pressure on the label area. Notes: • Always connect the power cord last, and always remove it before adding, removing or changing any hardware components. Make sure that you install the pro[...]

2-6 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Gently push down to pop the load plate open. 2. Press the second load lever labeled 'Close 1st' to release the load plate that covers the CPU socket from its locking position. 3. Wit h th e lever la be led ' Cl os e 1 st ' l f ul ly ret rac ted , gent ly pu sh do wn on t he lev[...]

Chapter 2: Installation 2-7 2. Usin g your th umb an d t he in dex  ng er, r emove th e ' WAR N IN G' pl ast ic c ap fro m th e so cket. 3. Use your thumb and index nger to hold the CPU on its edges. Align the CPU keys, which are semi-circle cutouts, against the socket keys. 4. Once they are aligned, carefully lower the CPU straight[...]

2-8 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual vertically . Do not rub the CPU against the surface or against any pins of the socket to avoid damaging the CPU or the socket.) 5. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed. 6. Close the load plate with the CPU inside the so[...]

Chapter 2: Installation 2-9 Installing a Passive CPU Heatsink 1. Apply the proper amount of thermal grease to the heatsink. 2. Place the heatsink on top of the CPU so that the two mounting holes on the heatsink are aligned with those on the retention mechanism. 3. Inse r t t w o pus h- p ins o n the s id es of t he he ats ink t hro ugh t he mo unt [...]

2-10 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Removing the Heatsink W arning: We do not recommend that the CPU or the heatsink be removed. However , if you do need to uninstall the heatsink, please follow the instructions below to uninstall the heatsink to prevent damage done to the CPU or the CPU socket. 1. Unscrew the heatsink screws from [...]

Chapter 2: Installation 2-1 1 JPCIE6 JSD1 X9DRG-HF LE4 SW1 JPW10 JLAN2 JLAN1 JRK1 JI2C2 JI2C1 JOH1 JSPK1 JL1 JBT1 J21 JCOM1 JPCIE1 JPCIE2 JPCIE3 JPCIE4 JPCIE5 JPW11 JPW3 JPW4 JPW5 JPW7 JPW8 JVGA1 JPW9 JPW1 I-S AT A0 S-S AT A0 S-S AT A1 S-S AT A2 S-S AT A3 DM1 LE1 DM2 JPL1 JWD1 J30 JPB1 J29 JPBR1 JPME1 JWP1 JPG1 FAN2 FAN1 FANF FAND FANH FANC FANG FA[...]

2-12 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Memory Support for the X9DRG-HF/X9DRG-HTF Motherboard The X9DRG-HF/X9DRG-HTF motherboard supports up to 512 GB of Load Reduced (LRDIMM), 256 GB of Registered (RDIMM) or 64 GB of Unbuffered (UDIMM) ECC/ Non-ECC DDR3 800/1066/1333/1600/1866 MHz 240-pin 4-channel memory mod - ules in eight DIMM slot[...]

Chapter 2: Installation 2-13 Populating UDIMM (ECC/Non-ECC) Memory Modules Intel E5-2600(v2) Series Processor UDIMM Memory Support Ranks Per DIMM & Data Width Memory Capacity Per DIMM (See the Note below) Speed (MT/s) and V oltage V alidated by Slot per Channel (SPC) and DIMM Per Channel (DPC) 2 Slots Per Channel 3 Slots Per Channel 1DPC 2DPC 1[...]

2-14 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Populating UDIMM (ECC/Non-ECC) Memory Modules Intel E5-2600 Series Processor UDIMM Memory Support Ranks Per DIMM & Data Width Memory Capacity Per DIMM (See the Note below) Speed (MT/s) and V oltage V alidated by Slot per Channel (SPC) and DIMM Per Channel (DPC) 2 Slots Per Channel 3 Slots Per[...]

Chapter 2: Installation 2-15 Populating LRDIMM (ECC) Memory Modules Intel E5-2600(v2) Series Processor LRDIMM Memory Support Ranks Per DIMM & Data Width Memory Capacity Per DIMM (See the Note Below) Speed (MT/s) and V oltage V alidated by Slot per Channel (SPC) and DIMM Per Channel (DPC) 2 Slots Per Channel 3 Slots Per Channel 1DPC 2DPC 1DPC 2D[...]

2-16 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual JPCIE6 JSD1 X9DRG-HF LE4 SW1 JPW10 JLAN2 JLAN1 JRK1 JI2C2 JI2C1 JOH1 JSPK1 JL1 JBT1 J21 JCOM1 JPCIE1 JPCIE2 JPCIE3 JPCIE4 JPCIE5 JPW11 JPW3 JPW4 JPW5 JPW7 JPW8 JVGA1 JPW9 JPW1 I-S AT A0 S-S AT A0 S-S AT A1 S-S AT A2 S-S AT A3 DM1 LE1 DM2 JPL1 JWD1 J30 JPB1 J29 JPBR1 JPME1 JWP1 JPG1 FAN2 FAN1 FANF[...]

Chapter 2: Installation 2-17 Installing the Motherboard 1. Install the I/O shield into the chassis. 2. Locate the mounting holes on the motherboard. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis. 4. Install standoffs in the chassis as needed. 5. Install th[...]

2-18 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual JPCIE6 JSD1 X9DRG-HF LE4 SW1 JPW10 JLAN2 JLAN1 JRK1 JI2C2 JI2C1 JOH1 JSPK1 JL1 JBT1 J21 JCOM1 JPCIE1 JPCIE2 JPCIE3 JPCIE4 JPCIE5 JPW11 JPW3 JPW4 JPW5 JPW7 JPW8 JVGA1 JPW9 JPW1 I-S AT A0 S-S AT A0 S-S AT A1 S-S AT A2 S-S AT A3 DM1 LE1 DM2 JPL1 JWD1 J30 JPB1 J29 JPBR1 JPME1 JWP1 JPG1 FAN2 FAN1 FANF[...]

Chapter 2: Installation 2-19 JPCIE6 JSD1 X9DRG-HF LE4 SW1 JPW10 JLAN2 JLAN1 JRK1 JI2C2 JI2C1 JOH1 JSPK1 JL1 JBT1 J21 JCOM1 JPCIE1 JPCIE2 JPCIE3 JPCIE4 JPCIE5 JPW11 JPW3 JPW4 JPW5 JPW7 JPW8 JVGA1 JPW9 JPW1 I-S AT A0 S-S AT A0 S-S AT A1 S-S AT A2 S-S AT A3 DM1 LE1 DM2 JPL1 JWD1 J30 JPB1 J29 JPBR1 JPME1 JWP1 JPG1 FAN2 FAN1 FANF FAND FANH FANC FANG FAN[...]

2-20 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual 1. GLAN1 (X9DRG-HF), TLAN1 (X9DRG-HTF) 2. GLAN2 (X9DRG-HF), TLAN2 (X9DRG-HTF) 3. IPMI_LAN Ethernet Ports T wo Ethernet ports (LAN1, LAN2) are located on the I/O backplane on the motherboard. These LAN ports sup - port 1G LAN on the X9DRG-HF , but support 10G LAN on the X9DRG-HTF In addition, an I[...]

Chapter 2: Installation 2-21 JPCIE6 JSD1 X9DRG-HF LE4 SW1 JPW10 JLAN2 JLAN1 JRK1 JI2C2 JI2C1 JOH1 JSPK1 JL1 JBT1 J21 JCOM1 JPCIE1 JPCIE2 JPCIE3 JPCIE4 JPCIE5 JPW11 JPW3 JPW4 JPW5 JPW7 JPW8 JVGA1 JPW9 JPW1 I-S AT A0 S-S AT A0 S-S AT A1 S-S AT A2 S-S AT A3 DM1 LE1 DM2 JPL1 JWD1 J30 JPB1 J29 JPBR1 JPME1 JWP1 JPG1 FAN2 FAN1 FANF FAND FANH FANC FANG FAN[...]

2-22 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Pow e r Butto n Blue+ (OH/Fan Fail/ PWR FaiL/UID LED) 1 NIC1 Link LED Rese t Butto n 2 Pow e r Fail LED HDD LED FP PWRLED Reset PWR 3.3 V ID_UID_SW/3/3V Stby Red+ (Blue LED Cathode) Ground Ground 19 20 3.3V X Ground NMI X NIC2 Link LED NIC2 Activity LED NIC1 Activity LED Front Control Panel JF1 c[...]

Chapter 2: Installation 2-23 Pow e r Butto n Blue+ (OH/Fan Fail/ PWR FaiL/UID LED) 1 NIC1 Link LED Rese t Butto n 2 Pow e r Fail LED HDD LED FP PWRLED Reset PWR 3.3 V ID_UID_SW/3/3V Stby Red+ (Blue LED Cathode) Ground Ground 19 20 3.3V X Ground NMI X NIC2 Link LED NIC2 Activity LED NIC1 Activity LED Power LED The Pow er LED c o nne ct ion i s lo c [...]

2-24 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Pow er Button Blue+ (OH/Fan Fail/ PWR FaiL/UID LED) 1 NIC1 Link LED Rese t Butto n 2 Pow er Fail LED HDD LED FP PWRLED Reset PWR 3.3 V ID_UID_SW/3/3V Stby Red+ (Blue LED Cathode) Ground Ground 19 20 3.3V X Ground NMI X NIC2 Link LED NIC2 Activity LED NIC1 Activity LED B NIC1/NIC2 LED Indicators T[...]

Chapter 2: Installation 2-25 Pow er Bu tton Blue+ (OH/Fan Fail/ PWR FaiL/UID LED) 1 NIC1 Link LED Rese t Butto n 2 Pow er F ail L ED HDD LED FP PWRLED Reset PWR 3.3 V ID_UID_SW/3/3V Stby Red+ (Blue LED Cathode) Ground Ground 19 20 3.3V X Ground NMI X NIC2 Link LED NIC2 Activity LED NIC1 Activity LED Power Fail LED The Po wer Fail LE D co nne ct io [...]

2-26 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be con - gured to function as a suspend button (with a setting in the BIOS - See Chapter 5). T o turn off the power when the system is[...]

Chapter 2: Installation 2-27 W arning : T o ensure adequate power supply to your motherboard, be sure to connect all the power connectors mentioned above to your power supply For proper system operation. 2-7 Connecting Cables A. JPW1: 62-pin SMC-Proprietary PWR (Req'd) B. JPW2: 20-pin SMC-Proprietary PWR (Req'd) C. JPW9: 38-pin SMC-Propri[...]

2-28 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Chassis Intrusion A Chassis Intrusion header is located at JL1 on the motherboard. Attach an appropriate cable from the chassis to inform you of a chassis intrusion when the chassis is opened. Chassis Intrusion PinDenitions Pin# Denition 1 Intrusion Input 2 Ground C A. Fan 1 B. Fan 2 C. [...]

Chapter 2: Installation 2-29 A. TPM/Port 80 Header B. JOH1 TPM Header/Port 80 T rusted Platform Module/Port 80 header , located at JTPM1, provides TPM support and Port 80 connection. Use this header to enhance system performance and data security . See the table on the right for pin deni - tions. TPM/Port 80 Header PinDenitions Pin # De[...]

2-30 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Power SMB (I 2 C) Connectors Power System Management Bus (I 2 C) Connectors (JI 2 C1/JI 2 C2) monitor power supply , fan and system tem - peratures. See the table on the right for pin denitions. PWR SMB PinDenitions Pin# Denition 1 Clock 2 Data 3 PWR Fail 4 Ground 5 +3.3V A. T -SGP[...]

Chapter 2: Installation 2-31 2-8 Jumper Settings Explanation of Jumpers T o modify the operation of the mother - board, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector . Pin 1 is identied with a square solder pad on the printed circuit board. See the motherbo[...]

2-32 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual CMOS Clear JBT1 is use d to c lea r CM OS. I nste ad of p ins, t his " ju mpe r " c ons ist s of c ont ac t pads to prevent a cc id ent al c le ar ing of C MO S. T o cl ear C MO S, us e a met al o bje ct su ch as a sma ll sc rewd ri ver to to uc h bot h pad s at the s am e tim e to sh o[...]

Chapter 2: Installation 2-33 A. VGA Enabled B. BMC Enabled VGA Enable Jumper JPG1 allows the user to enable the onboard VGA connector . The default setting is 1-2 to enable the connection. See the table on the right for jumper settings. VGA Enable Jumper Settings Jumper Setting Denition 1-2 Enabled (Default) 2-3 Disabled BMC Enable Jumper JPB1 a[...]

2-34 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Management Engine (ME) Recovery Use Jumper JPME1 to select ME Firm - ware Recovery mode, which will limit resource allocation for essential system operation only in order to maintain nor - mal power operation and management. In the single operation mode, online upgrade will be available via Recov[...]

Chapter 2: Installation 2-35 2-8 Onboard LED Indicators A. LAN1/2 LEDs (GLAN1/GLAN2: X9DRG-HF , TLAN1/TLAN2: X9DRG-HTF), B. IPMI LAN LEDs IPMI Dedicated LAN LEDs In addition to LAN 1/LAN 2, an IPMI Dedicated LAN is also located on the I/O Backplane of the motherboard . The amb er LED on t he r ig ht ind ic ates a ct iv it y , wh ile t he gre en LED[...]

2-36 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Onboard Power LED An Onboard Power LED is located at LE1 on the motherboard. When this LED is on, the system is on. Be sure to turn off the system and unplug the power cord before removing or installing components. See the table on the right for more information. Onboard PWR LED Indicator (LE1) L[...]

Chapter 2: Installation 2-37 Rear UID LED The r ear U ID L ED is l oc ate d at LE4 o n the backplane. This LED is used in conjunc - tio n wi th th e rea r UI D swi tch to p rovi de easy identication of a system that might be in n ee d of ser vi c e. Refer to U ID S w itc h on Pag e 2-21 for mo re in for mat io n. A A. UID LED[...]

2-38 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Note: For more information on SA T A HostRAID conguration, please refer to the Intel SA T A HostRAID User's Guide posted on our website @ http:// www .supermicro.com.. Serial A T A PinDenitions Pin# Denition 1 Ground 2 TX_P 3 TX_N 4 Ground 5 RX_N 6 RX_P 7 Ground A. I-SA T A0 B[...]

3-1 Chapter 3: Troubleshooting Chapter 3 T roubleshooting 3-1 T roubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘T echnical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter . N[...]

3-2 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual No Video 1. If the power is on, but you have no video, remove all the add-on cards and cables. 2. Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes. System Boot Failure If the system does not display POST or does not respond after the power is turn[...]

3-3 Chapter 3: Troubleshooting Memory Errors When a No-Memory Beep Code is issued by the system, check the following: 1. Make sure that the memory modules are compatible with the system and that the DIMM modules are properly and fully installed. (For memory compatibility , refer to the Memory Compatibility Chart posted on our Website @ http://www .[...]

3-4 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual 4. System cooling: Check system cooling to make sure that all heatsink fans, and CPU/system fans, etc., work properly . Check Hardware Monitoring set - tings in the BIOS to make sure that the CPU and System temperatures are within the normal range. Also check the front panel Overheat LED, and make[...]

3-5 Chapter 3: Troubleshooting 3-2 T echnical Support Procedures Before contacting T echnical Support, please take the following steps. Also, please note that as a motherboard manufacturer , Supermicro also sells motherboards through its channels, so it is best to rst check with your distributor or reseller for troubleshooting services. They sho[...]

3-6 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Proper Battery Disposal W arning: Please handle used batteries carefully . Do not damage the battery in any way; a damaged battery may release hazardous materials into the environment. Do not discard a used battery in the garbage or a public landll. Please comply with the regulations set up by [...]

3-7 Chapter 3: Troubleshooting 3-4 Frequently Asked Questions Qu es t io n: Wh at a re t he v ar io us t yp es o f me mo r y th at my m ot he r bo ar d c an support? Answer: The motherboard supports Registered (RDIMM)/Load Reduced (LRDIMM) ECC or Unbuffered (UDIMM) ECC/Non-ECC DDR3 memory . T o enhance memory performance, do not mix memory modules [...]

3-8 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual 3-5 Returning Merchandise for Service A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. Y ou can obtain service by calling your ven - dor for a Returned Merchandise Authorization (RMA) number . When returning the motherboar[...]

Chapter 4: AMI BIOS 4-1 Chapter 4 BIOS 4-1 Introduction This chapter describes the AMI BIOS Setup utility for the X9DRG-HF/7TF . It also provides the instructions on how to navigate the AMI BIOS Setup utility screens . The AMI ROM BIOS is stored in a Flash EEPROM and can be easily updated. Starting BIOS Setup Utility T o enter the AMI BIOS Setup ut[...]

4-2 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual How T o Change the Conguration Data The conguration data that determines the system parameters may be changed by entering the AMI BIOS Setup utility . This Setup utility can be accessed by pressing <Delete> at the appropriate time during system boot. Note : For AMI UEFI [...]

Chapter 4: AMI BIOS 4-3 System Date/System Time Use this option to change the system time and date. Highlight System Time or System Date using the arrow keys. Enter new values through the keyboard and press <Enter>. Press the <T ab> key to move between elds. The date must be entered in Day MM/DD/YY format. The time is entered in HH:M[...]

4-4 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual 4-3  Advanced Setup Congurations Select the Advanced tab to access the following submenu items.  Boot Features Quiet Boot This feature allows the user to select bootup screen display between POST mes - sages and the OEM logo. Select Disabled to display the POST messages. Select E[...]

Chapter 4: AMI BIOS 4-5 Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Enabled, the ROM BIOS of the host adaptors will "capture" Interrupt 19 at bootup and allow the drives that are attached to these host adaptors to function as bootable disks. If this item is set [...]

4-6 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual • CPU Stepping • Maximum CPU Speed • Minimum CPU Speed • Processor Cores • Intel HT (Hyper-Threading) T echnology • Intel VT -x T echnology • Intel SMX T echnology • L1 Data Cache • L1 Code Cache • L2 Cache • L3 Cache CPU Speed This item displ[...]

Chapter 4: AMI BIOS 4-7 Active Processor Cores Set to Enabled to use a processor's second core and above. (Please refer to Intel's website for more information.) The options are All, 1, 2, 4 and 6. Limit CPUID Maximum This feature allows the user to set the maximum CPU ID value. Enable this function to boot the legacy operating systems th[...]

4-8 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Intel® Virtualization T echnology (A vailable when supported by the CPU) Sel ec t Enab led t o supp or t Inte l Vi r tu ali zat io n T echn olo gy, whic h wil l all ow on e plat f or m to r un mu lti ple o pe rat ing sys tems a nd ap pli ca ti ons i n inde pe nde nt par ti - tio ns, c re atin g m[...]

Chapter 4: AMI BIOS 4-9 CPU C6 Report (A vailable when Power T echnology is set to Custom) Select Enabled to allow the BIOS to report the CPU C6 State (ACPI C3) to the operating system. During the CPU C6 State, the power to all cache is turned off. The options are Enabled and Disabled. CPU C7 Report (A vailable when Power T echnology is set to Cust[...]

4-10 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Short Duration Power Limit This item displays the time period during which short duration power is main - tained. The default setting is 0.  Chipset Conguration  North Bridge This feature allows the user to congure the settings for the Intel North Bridge.  Integrated IO Co[...]

Chapter 4: AMI BIOS 4-1 1 CPU1 Slot 2 PCI-E 3.0 x16 OPROM This feature allows the user to set the PCI-Exp bus speed for the slot specied above. The options are Gen1 (Generation 1), Gen2 and Gen3 . CPU1 Slot 1 PCI-E 3.0 x16 OPROM This feature allows the user to set the PCI-Exp bus speed for the slot specied above. The options are Gen1 (Generat[...]

4-12 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual  DIMM Conguration This section displays the following DIMM information. Current Memory Mode This item displays the current memory mode. Current Memory Speed This item displays the current memory speed. Mirroring This item displays if memory mirroring is supported by the motherboard. Memo[...]

Chapter 4: AMI BIOS 4-13 Channel Interleaving This feature selects from the different channel interleaving methods. The options are Auto , 1 Way , 2 Way , 3, Way , and 4 W ay . Rank Interleaving This feature allows the user to select a rank memory interleaving method. The options are Auto , 1 W ay , 2 W ay , 4, Way , and 8 Way . Patrol Scrub Patrol[...]

4-14 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual  South Bridge Conguration This feature allows the user to congure the settings for the Intel PCH chip. PCH Information This feature displays the following PCH information. Name : This item displays the name of the PCH chip. Stepping : This item displays the status of the PCH steppi[...]

Chapter 4: AMI BIOS 4-15 SA T A Mode Use this feature to congure SA T A mode for a selected SA T A port. The options are Disabled, IDE Mode, AHCI Mode and RAID Mode. The following are displayed depending on your selection: IDE Mode The following items are displayed when IDE Mode is selected: Serial-A T A (SA T A) Controller 0~1 Use this feature [...]

4-16 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual  SCU (Storage Control Unit) Conguration Storage Controller Unit Select Enabled to enable PCH SCU storage devices. The options are Disabled and Enabled . OnChip SCU Option ROM Select Enabled to support the onboard SCU Option ROM to boot up the system via a storage device. The opt[...]

Chapter 4: AMI BIOS 4-17 Maximum Read Request Select Auto to allow the system BIOS to automatically set the maximum Read Request size for a PCI-E device to enhance system performance. The options are Auto , 128 Bytes, 256 Bytes, 512 Bytes, 1024 Bytes, 2048 Bytes, and 4096 Bytes. ASPM Support This feature allows the user to set the Active State Powe[...]

4-18 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual  Super IO Conguration Super IO Chip: This item displays the Super IO chip used in the motherboard.  Serial Port 1 Conguration Serial Port Select Enabled to enable a serial port specied by the user . The options are En - abled and Disabled. Device Settings This item d[...]

Chapter 4: AMI BIOS 4-19 Device Mode Use this feature to select the desired mode for a serial port specied. The options are Normal and High Speed.  Serial Port Console Redirection COM 1/SOL These two submenus allow the user to congure the following Console Redirection settings for a COM Port specied by the user . Console Redirection Sel[...]

4-20 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual is odd. Select None if you do not want to send a parity bit with your data bits in transmission. Select Mark to add a mark as a parity bit to be sent along with the data bits. Select Space to add a Space as a parity bit to be sent with your data bits. The options are None , Even, Odd, Mark and Sp[...]

Chapter 4: AMI BIOS 4-21 Console Redirection Select Enabled to use a COM Port selected by the user for Console Redirection. The options are Enabled and Disabled.  Console Redirection Settings This feature allows the user to specify how the host computer will exchange data with the client computer , which is the remote computer used by the user .[...]

4-22 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual ACPI Sleep State Use this feature to select the ACPI State when the system is in sleep mode. Select S1 (CPU_Stop_Clock) to erase all CPU caches and stop executing instructions. Power to the CPU(s) and RAM is maintained, but RAM is refreshed. Select Sus - pend Disabled to use power-reduced mode. P[...]

Chapter 4: AMI BIOS 4-23 TPM Active Status This item displays the status of TPM Support to indicate if TPM is currently ac - tive or deactivated. TPM Owner Status This item displays the status of TPM Ownership.  Intel TXT (L T -SX) Conguration Intel TXT (L T -SX) Hardware Support This feature indicates if the following hardware compo[...]

4-24 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual iSCSI Conguration: This item displays iSCSI conguration information: iSCSI Initiator Name This item displays the name of the iSCSI Initiator , which is a unique name used in the world. The name must use IQN format. The following actions can also be performed: • Add an Attempt •[...]

Chapter 4: AMI BIOS 4-25 • Chip T ype • PCI Device ID • PCI Bus:Device:Function • Link Status • Factory MAC Address • Alternate MAC Address 4-4 Ev ent Logs Select the Event Logs tab to access the following submenu items.  Change SMBIOS Event Log Settings This feature allows the user to congure SMBIOS Event settin[...]

4-26 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Runtime Error Logging Support Select Enabled to support Runtime Error Logging. The options are Enabled and Disabled. Memory Correctable Error Threshold This feature allows the user to enter the threshold value for correctable memory errors. The default setting is 10 . PCI Error Logging Support Se[...]

Chapter 4: AMI BIOS 4-27 View System Event Log This item allows the user to view the event in the system event log. Select this item and press <Enter> to view the status of an event in the log. Date/T ime/Error Code/Severity 4-5 IPMI Select the IPMI (Intelligent Platform Management Interface) tab to access the fol - lowing submenu items. IPMI[...]

4-28 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Erasing Settings Erase SEL Select Y es, On next reset to erase all system event logs upon next system reboot. Select Y es, On every reset to erase all system event logs upon each system reboot. Select No to keep all system event logs after each system reboot. The options are No, Y es, On next res[...]

Chapter 4: AMI BIOS 4-29 Subnet Mask This item displays the sub-network that this computer belongs to. The value of each three-digit number separated by dots should not exceed 255. Station MAC Address This item displays the Station MAC address for this computer . Mac addresses are 6 two-digit hexadecimal numbers. Gateway IP Address This item displa[...]

4-30 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual  Delete Boot Option This feature allows the user to select a EFI boot device to delete from the boot priority list. Delete Boot Option Select the desired boot device to delete. 4-7 Secur it y Thi s menu al lows t he use r to con g ure th e foll owi ng se cur it y set t ing s for th e syste [...]

Chapter 4: AMI BIOS 4-31 4-8 Save & Exit Thi s s ubm enu allow s the u ser to c o n gure the Save an d Exit set ti ngs for the syste m. Discard Changes and Exit Select this option to quit the BIOS Setup without making any permanent changes to the system conguration, and reboot the computer . Select Discard Changes and Exit, and press <[...]

4-32 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Discard Changes Select this feature and press <Enter> to discard all the changes and return to the BIOS setup. When the dialog box appears, asking you if you want to load previ - ous values, click Ye s to load the values previous saved, or click No to keep the changes you've made so fa[...]

A-1 Appendix A: BIOS POST Error Codes Appendix A BIOS Error Beep Codes During the POST (Power-On Self-T est) routines, which are performed at each system boot, errors may occur . Non-fatal errors are those which, in most cases, allow the system to continue to boot. The error messages normally appear on the screen. Fatal errors will not allow the sy[...]

A-2 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Notes[...]

Appendix B: Software Installation Instructions B-1 Driver/T ool Installation Display Screen Note 1 : Click the icons showing a hand writing on the paper to view the readme les for each item. Click a computer icon to the right of an item to install an item (from top to the bottom) one at a time. After installing each item, you must reboot the sys[...]

B-2 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual SuperDoctor ® III Interface Display Screen-I (Health Information) B-2  Conguring SuperDoctor III The SuperDoctor® III program is a Web-based management tool that supports remote management capability . It includes Remote and Local Management tools. The local management is called t[...]

Appendix B: Software Installation Instructions B-3 SuperDoctor ® III Interface Display Screen-II (Remote Control) Note : The SD III u til it y and t he u ser g uid e ca n be do wnl oad ed f ro m our websit e at: h ttp://ww w.s upermicro.com/products/a cc essories/soft ware/ Sup er Do ct or III .cf m. For Li nux , we wi ll st ill re c om men d tha [...]

B-4 X9DRG-HF/X9DRG-HTF Motherboard User ’s Manual Notes[...]

(Disclaimer Continued) The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in signicant injury or[...]