Swann DVR4-3000 manual

English 1 4 / 8 Channel D1 Realtime H.264 DVR M_4/8_3000H230412E English[...]

English 2 Befor e Y ou Begin FC C V erica tion NO TE: This equipment has been tested and f ound to comply with the limits for Class B digital devic e, pursuant to part 15 of the FCC Rules . These limits are designed t o provide reasonable pr otection against harmful inter ferenc e in a residential installation. This equipment generat es, uses an[...]

English 3 Con tents Before Y ou Begin  2 Cont ents  3 Introduction  4 Basic DVR Operation  4 Layout of the DVR  5 Connection Diagram 6 Connecting Additional Devices 7 Installation Guidelines  8 Layout of Remote C ontrol  8 Installing MyDVR on PC 9 MyDVR: Logging In 10 MyDVR: Inter face 11 MyDVR: Local Congur a[...]

English 4 Introduction Basic DVR Operation Congr atuations on your pur chase of this Swann DVR. Y ou’ve made a ne choice for keeping a wa tchful eye over y our home or business. Let’ s take a moment to talk about some of the featur es this DVR oers, and how t o get the most out of them. Multi-Channel Recording Solution The DVR recor ds 4 [...]

English 5 Lay out of the DVR 1) V ideo Inputs 1 - 4: These are your primary video inputs. Each accepts a standard composite video signal and connects via a BNC connector . The channels are labeled by number in the same or der as they will appear on your DVR’ s interface. 2) V ideo Inputs 5 - 8: As 1) but apply to the 8-channel model only . 3) Aud[...]

English 6 Connect the BNC outputs from your cameras into the y ellow BNC inputs on the rear of the DVR. Connect your cameras to power , using the a power- splitter (if included). Connect the DC12V Output from the power supply to the power input. Connect the power supply to a wall outlet. Connect the mouse to the USB2.0 port. If you’ ve got a moni[...]

English 7 The Audio Out port can be used to connect a stereo , speakers, headphones or other external sound device. The Audio In ports can be used to connect audio devices to the DVR. Obviously , your micr ophone probably won ’t look like that one - they ’ re often built into cameras. An external hard drive with an eSA T A por t can be connecte[...]

English 8 Lay out of Remote Con trol Installation Guidelines 1 3 4 6 9 10 11 12 14 13 10 8 7 5 2 • Do not expose the DVR to moistur e. W ater is the arch- enemy of electrical components and also poses a high risk of electric shock . • A void dusty locations. Dust has a tendency to build up inside the DVR case, leading to a high risk of fa[...]

English 9 Y our DVR comes with power ful remot e access and interface software, called MyDVR . Y ou can setup and congure almost all aspects of the DVR from the MyDVR inter face . The MyDVR software will allo w you to: • view images from your DVR in r eal-time, • playback recor ded footage, • copy f ootage to your local PC and •[...]

English 10 Before running MyDVR f or the rst time: Ensure your D VR is connected to a network and (if accessing via the Internet) you know the Public IP Addr ess of the DVR or the DDNS address (see “Network: Advanced: DDNS” on “Network: Advanced: DDNS” on page 31 for mor e). That y our network is set to DHCP addressing or the DVR has bee[...]

English 11 MyDVR: I nt er face Preview: The default splash scr een of MyDVR. The screen lay out emulates the multi-channel live view screen of the DVR, showing y ou images coming directly from your cameras in near-r ealtime (some delay is caused by the network/Internet connection you’ re using to access the DVR). Y ou can selec t a single camera,[...]

English 12 MyDVR: Local C onguration The local conguration scr een is where you can customise how MyDVR will store and pr ocess footage on the local PC when you download it fr om the DVR. Record P ath: Where MyDVR will sav e recordings if y ou select Record fr om the Preview screen. Download P ath: Where MyDVR will save f ootage that you ’v[...]

English 13 MyDVR: Congura tion O ver view Display: Camera (see page 20) Channel Name ( Check Box): Whether the channel’ s name will be displayed on scr een or not. Channel Name: The title you ’ d like to give that camera. Record Da ta: W hether the overlays ( Channel Name, Date and so on) will be recor ded onto the video with your images. Ma[...]

English 14 Network: General (see page 29 f or more) Be careful adjusting settings here - if the DVR can ’ t access the network an ymore, y ou won ’t be able to c ongure it remotely! Network A ccess: How y our network is addressed - either DHCP or ST A TIC IP addressing. Subnet Mask: A required additional piece of IP addr essing information. [...]

English 15 Alarm: Motion Detection (see page 34) Channel: The channel you ’ re conguring the motion det ection settings for . Enable: Whether the motion detection is enabled for the channel currently selected. Sensitivity: A sliding scale bet w een 1 and 50. The number refers to the number of pixels (as a per centage) that hav e to “ change [...]

English 16 Device: PTZ (see page 40) Channel: The channel you ’ d like to congure a PTZ camera for . Settings: See page 40 for more information about the PTZ settings you ’ll nd here. Y ou’ll probably need the documentation that came with your PTZ camer a to gure out how to ll out this congur ation page. Sy stem: General (see p[...]

English 17 Remote A ccess F rom a Mobile Device Using the Sw annView app for mobile devices , you ’ll be able to log into your DVR fr om almost anywhere you can imagine (or , at least, get a decent signal - like ev er yone , we ’ re at the mercy of your phone compan y!) and view images coming from your cameras in real-time (or as close to as wi[...]

English 18 Operating the DVR L ocally 1) Menu: Opens the main menu. 2) Single Camera View: Shows images fr om one camera in full-screen. 3) Quad-Camera V iew: Divides the screen into f our viewing windows, each sho wing images from one camera. 4) Octo -Camer a V iew (8ch only): Divides the screen into 8 sections, with one four times the size of the[...]

English 19 Display Camera Menu Bar Encode Playback General Motion HDD General Option Backup Advanced Video L oss S.M.A.R.T User Lock Email Settings DDNS NTP IP Filt er Output Schedule Event / L og Status Exceptions PTZ Information Shutdown Maintenance Reboot Recording Search Network Alarm Device System Shut Down Menu Layout[...]

English 20 Camera: Displa y Camera No .: Choose the camera / channel you want to edit here. T he Camera No is the same thing as the number written on the rear panel next to the BNC socket used to connect the camera. Camera Name: Select a name for the camera y ou’v e selected. By default, all channels are named as the Camer a No. eld, but this [...]

English 21 The Camera: Output menu is wher e you can contr ol how the DVR is going to deliver an image to y our television, screen or monitor . Y ou’ll be able to adjust such items as: • screen resolution and position on your monitor • the audio output, • the appearance of the menus, • the auto-sequence dwell time, and • [...]

English 22 Camera N o.: T he camera feed you wan t to alter the settings for . These will be numbered sequentially , and correspond to the BNC video inputs labelled on the rear of the DVR. Note that the channel name here is independent of the Camer a Name selected on the Display: Camera menu screen. Encoding P arameters (advanced user option): W he[...]

English 23 Overwrite: When enabled, the DVR will recor d over the les already stor ed on the hard drive. The DVR will always recor d over the oldest les on y our hard drive rst. Using the overwrite option is advisable, as the DVR will alway s be able to recor d events as they happen. How ever , it does mean that you ’ll need to get impor[...]

English 24 Impor tant Guidelines The schedule present ed on-screen applies to one channel on one specic day of the week only . Use the Cop y T o func tions to quickly assign identical schedule layouts to multiple da ys/channels at once. Be careful when programming your schedule. It’ s one of the most impor tant aspects of setting up your DVR, [...]

English 25 T o initiate playback: • Select the channels you’ d like to playback. Note that the DVR can only playback a limited number of channels simultaneously: the DVR cam playback 2 channels at realtime , and up to four channels at near- realtime. • F rom the Video T yp e menu , selec t the type(s) of video you ’ d like to playback[...]

English 26 T o backup footage: • Connect a USB ash drive or a USB HDD to the USB port on the front of the DVR - OR - • Connect an eSA T A HDD to the eSA T A por t on the rear of the DVR. • Choose the camera(s) you want t o backup footage from. • F rom the V ideo T ype menu, select the type(s) of video you want to backup . The[...]

English 27 The Ev ent Search menu will show you recor dings that were triggered by the DVR detecting motion. T ypically , the majority of recordings based upon “Events” are likely to be recor dings triggered by the DVR’ s motion detection feature . The search function operates in the same way as the main playback sear ch: the only dierenc [...]

English 28 The Pla yback Inter face The Playback int er face is quite similar t o a computer ’ s media player , or to the on-screen display of a DVD/Blu-Ray play er . Most of the controls are quit e straight forward, and operat e in the same way as a standard media pla yer ’ s. Curr ent Position: A basic pr ogress meter . Y ou can click to move[...]

English 29 Network A ccess: Here y ou can choose between the three dieren t types of net works that the DVR can be c onnected to. The three types of networks are: DHCP: DHCP (Dynamic Host Conguration P rotocol) is a system where one devic e on your network (usually a router) will automatically assign IP addr esses to devices connected to the [...]

English 30 DDNS: The place t o congure the DVR to automatically update a dynamic DNS service. If you want to r emotely access the DVR via the Internet, you ’ll probably need to congure a DDNS account. See “Network: Advanced: DDNS” on page 31 for details on setting up and conguring the DDNS. NTP: Network Time Prot ocol . If you’v e [...]

English 31 How do I deal with a dynamic IP address? One option is to contact your ISP and request a sta tic IP address. They ’ll usually charge a small f ee for doing this. It’ s worth noting that not all ISPs oer sta tic IP addresses. If your ISP does not oer static IP addr esses then you can use a dynamic refer encing ser vice . We pr o[...]

English 32 The IP F ilter can be used to modify which IP addresses hav e permission to talk to the DVR and which do not. This is an advanced f eature, and is recommended f or advanced users only . Tinkering with things here - if y ou’ re not sure what y ou’ re doing - is more likely to break things than making anything better . Network : A dvan[...]

English 33 Network : A dvanced: Email Settings If you want the DVR to occasionally dr op you a line, share news, tell y ou about its day and - more importantly - tell you what’ s going on around your home or business as it happens, then you can congur e it to automatically send email alerts as events happen. W e suggest using Gmail as your ema[...]

English 34 Alarm: Motion How Motion Detection W orks The way that the DVR looks f or motion is quite straight f or ward - it’ s a process where it compares one frame (tha t is, a single image taken approxima tely a 25th/30th of a second from the previous image) with the next. A certain amount of “ dierence ” between these two “frames” [...]

English 35 Alarm: Motion Detec tion C onguration T o set the MOTION DETECTION AREA In the MOTION DETEC TION menu, use the mouse or the arr ow buttons to highlight the SETUP button for the channel y ou wish to setup the MO TION DETEC TION AREA for , and conrm by pressing select or left clicking. • Y ou will see a grid of red boxes . The o[...]

English 36 Alarm: Motion Detec tion - A c tion Audio W arning: T he DVR will use its internal buzzer to emit an alarm tone. It sounds like an old computer indicating an err or , or a large truck backing up. Send Email: The DVR will send an auto-email aler t when the event type you ’ve selected occurs . The Email Settings button will take you to t[...]

English 37 Alarm: V ideo L oss Alarm: V ideo Loss V ideo Loss is regarded as a poten tial alarm event, and is consider ed to occur any time that the DVR doesn ’t rec eive an active video signal on any of its inputs . The default behaviour of the DVR, when a channel has no incoming video signal , is simply to display “ V ideo Loss” in white te[...]

English 38 An Exc eption is any deviation from the DVR’ s normal behaviour - phrased another way , it ’ s like saying the DVR’ s been working ne exc ept for these events Exc eption T ype: What even t type you’ d like the DVR to react to . By conguring the Action for these events , you can create any combination of audio alerts (see be[...]

English 39 Here you ’ll nd a comprehensiv e list of hard drives connected to the DVR. T ypically , there will be one entry here, and it will probably be the hard driv e that came with the DVR. This is not a problem, and you ’ll probably get years of usage out of the included hard drive . Note that external drives connected by either eSA T A [...]

English 40 Left: The PTZ Settings menu. Abov e: The PTZ contr ols, accessed b y the PTZ icon on the menu bar . Right: The PTZ context menu. Acc essed by right- clicking while the PTZ controls ar e open. Below: The Menu Bar , with the PTZ icon highlighted in r ed. PTZ Settings This is where y ou can congure the DVR to be able to opera te PTZ devi[...]

English 41 Language: The language that the DVR’ s menus, aler ts and other communications will use. This usually defaults to English. Be careful not to change this setting unint entionally - it might be tricky to nd the setting to change it back when the DVR is speaking another language! V ideo Standard: Here you can choose between P AL and NT[...]

English 42 The S ystem: User menu is wher e you can dene and congure the di erent levels of acc ess various users have to the DVR. W e suggest that at minimum the admin account be password pr otected, as it has access to all aspects of the DVR’ s operation. T o add additional users, choose Add . T o remove a user , choose Delete . T o cu[...]

English 43 If you’ re looking at the System Information screen, you ’ve pr obably been directed to do so by Sw ann T echnical Suppor t. If we haven ’t told you to come here , you might be wondering what all the information means. On a da y-to- day level, the answ er is “very little” . However , if you ’ re still curious: Device Name: Th[...]

English 44 T o maintain the operational integrity of the DVR, it is suggested that it be rebooted periodically . I n much the same way that a comput er can become unstable if left on for an extremely long time, the DVR can become unstable. It is strongly suggested that the DVR be reboot ed at least once per month. Howev er , as this can be a hassle[...]

English 45 T roubleshooting Q: T he images from my cameras ar e black & white and/or ickering. What’ s up? A: Most likely , your Video Standar d isn ’t set correctly for your region. Check out the section on P AL/NTSC (“System: General” on page 41) for more inf ormation. As a rule of thumb , set your video standard t o NTSC if you ?[...]

English 46 Get up to Date Inf ormation W e’ re constantly making improvements to our pr oducts, rmware , soft war e, user manuals, video tutorials and more. T o ensure you ’ re up to dat e with the latest documentation for y our DVR, check out our website: www.swann.com T echnical Specications Video C ompression H.264 Video Sy stem NTSC /[...]

English 47 W arranty I nf ormation W arr anty T erms & Conditions Swann C ommunications warrants this product against defects in workmanship and material for a period of one (1) year from its orig inal purchase date . Y ou must present y our receipt as proof of dat e of purchase for warran ty validation. Any unit which pro ves defective during [...]

English 48 USA toll free 1-800-627-2799 (Su, 2pm-10pm US PT ) (M- Th, 6am-10pm US PT ) (F 6am-2pm US PT ) USA Ex change & Repairs 1-800-627-2799 (Option 1) (M-F , 9am-5pm US PT ) A USTRALIA toll free 1300 138 324 (M 9am-5pm A US ET ) ( T u-F 1am-5pm A US ET ) (Sa 1am-9am A US E T ) NEW ZEALAND toll free 0800 479 266 UK 0203 027 0979 Helpdesk / [...]