Swann H.264 manual

M82600_211111E Advance d - Series 8 Channel H.264 DVR[...]

www .swannsecurity .com Swann Communications • T oll Free T echnical Support: USA - 1-800-627-2799 , Australia - 1300 13 8324 • Email: tech@swannsecurity .com Easy Setup Guide 8ch H .264 D VR Connecting the DVR to TV C Back of DVR Back of TV INPUT Connect the RCA end of the RCA to BNC cable to the back of the TV INPUT socket 1 Connect the BNC p[...]

www .swannsecurity .com Swann Communications • T oll Free T echnical Support: USA - 1-800-627-2799 , Australia - 1300 13 8324 • Email: tech@swannsecurity .com Easy Setup Guide 8ch H .264 D VR Connecting the DVR to TV C Back of DVR Back of TV INPUT Connect the RCA end of the RCA to BNC cable to the back of the TV INPUT socket 1 Connect the BNC p[...]

2 FCC V erication NOTE: This equipment has been tested and found to comply with the limits f or Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable pr otection against harmful interference in a residential installation. This equipment generates, uses and can radiate r adio frequency energ[...]

3 T able of Cont ents C ontents Before y ou begin 2 T able of Contents 3 Over view 4 Impor tant Information 6 Layout of the Rear P anel 7 Layout of the DVR4-2600 8 Layout of the DVR4-2550 9 Layout of the Remote C ontrol 10 Navigating the Menus 12 Starting the DVR 16 Main Menu 18 Display Setup Menu 20 Record Menu 22 Record Setup Menu 23 Manual Frame[...]

4 Congr atulations on your pur chase of this Swa n n DVR! Y ou ’ve chosen a versatile , power ful and grea t value securit y monitoring and recor ding solution for your home or business. L et ’ s just take a moment to talk about some of the great f eatures that the DVR oers and some of the things t o think about before installing the sy stem[...]

5 Installation T ips & T ricks One of the most important things to decide early on is where you’ re going to install the DVR. There ar e several considerations to make , and some of them conict with one another . • Y our DVR needs to be located in a c entral location to allow you maximum options when placing your cameras . T his is tr[...]

6 IMPORT ANT GUIDELINES • Do not expose the DVR to moistur e. W ater is the arch-enemy of electrical components and also poses a high risk of electric shock. • A void dusty locations. Dust has a tendency to build up inside the DVR case, leading to a high risk of failure or even r e. • Only install the DVR in a well ventilated spac[...]

7 Lay out of the Rear P anel 1) CH1 ~ CH8 (Video Inputs): These are the eight camera inputs, labelled as per their channel in the DVR’ s interface. Thus, plug the camera you want to be associated with Channel 1 into the port marked CH1 and so on. 2) Video Outputs: This sends a composite video signal out of the DVR. Each of the two ports can be co[...]

8 Lay out of the DVR4-2600 1 2 3 4 6 7 8 9 5 10 11 12 13 15 16 17 18 19 14 1) Po wer Indicator: This LED is illuminated when the DVR is connected to power and swit ched on. 2) Infrared Sensor: Monitors signals coming from the infrar ed remote control . If this sensor is blocked or obstructed, then the functionality of the remote will be impaired. 3[...]

9 10) Pause: During playback, will pause the current rec ording and leave a still- frame on screen. In live-viewing mode, this will activate the auto-sequence mode, where the displa y automatically cycles through the available camera signals (this must be correctly congured and enabled to function correctly). 11) Play: If pressed in live-viewing[...]

10 1 2 3 4 5 6 8 10 12 14 7 9 11 13 15 Lay out of the Remote C ontrol[...]

11 1) 0 ~ 9 (Numeric Buttons): Used to input numbers. 1 ~ 4 can be used as quick channel changing buttons in a similar manner to a television, and these will work during either live-viewing mode or playback. Additionally , the numer ic buttons will be used when inputting any numerical information – most often, your passwor d. 2) ALL: Activates or[...]

12 Naviga ting the Menus Main Menu Camera Color Setup Record Setup Motion Area Setup Search Playback File Details File Details Record Network Search Auto Email HDD Management Mobile PTZ Settings Alarm Cong Device Date & Time Set User P assword Video Settings Language System Information System Maintenance System[...]

13 There ar e two main ways to navigat e through the menus on the DVR. One is to use the included USB mouse. This is the fastest and easiest way t o navigate through the menus, make selections and input information. We highly rec ommend using the mouse to operate y our DVR. The other way is t o use the buttons on the remote control . This is ideal [...]

14 IMPORT ANT - Remembering to Apply Y our Changes When you ’ re using the menus to change settings or values, y ou should click “ Apply ” in the bottom right corner to sav e your changes. If you do not click “ Apply , ” a window will pop up ask ing whether you want t o save your changes. Choose “ OK ” to save the changes or choose ?[...]

15 Getting Started If you’ ve just unpacked your DVR and are not sur e where to begin setting up your syst em, here ’ s a quick rundown of the most important things that need to be set up. • T est your system. Befor e installing cables into walls, it’ s a great idea to plug everything in and make sure it all works. This is par ticularly [...]

16 Once the DVR has been connected to pow er it will switch itself on automatically . The DVR takes approxima tely 45 seconds to boot up , during which time the image to the right will be displayed . When you rst pr ess a button on the remote control or click a butt on on the mouse, the DVR may ask you to L OGIN. T o get full functionality of th[...]

17 Main Menu: Opens the Main Menu of the DVR. See page 18 . PTZ: Opens the P an, T ilt, Zoom contr ols. The same function can be accessed by pressing the PTZ button on the remote c ontrol. Multi-pics: S elect from all available viewing modes , and which channels you ’ d like to display . Y ou can access the same options by using the viewing modes[...]

18 The MAIN MENU of the DVR. In this picture, the mouse cursor is curren tly highlighting the DISPLA Y icon. “Display Setup Menu” on page 20 : The camera menu contains all the options for setting up how the DVR interfaces with and displays the images from the cameras connected to it. This is where channels are enabled or disabled in live viewin[...]

19 “Network Menu” on page 30 : Where you can c ongure the DVR to operate on your home network and over the Internet. If you w ant to connect to your DVR re- motely using a computer or a mobile device , these settings will need to be cong- ured correctly . This is the most comple x aspec t of setting up the DVR, and requir es a working kno[...]

20 Remember: After making changes to the settings press/click the APPL Y button. The DisplaySetup menu of the DVR. In this pic ture, the mouse cursor is cur - rently highlighting the CH1 title eld . Naming Channels Y ou can change the name of any channel fr om the default (and rather drab) “CHx ” to anything that y ou would like (up to 8 [...]

21 Remember: After making changes to the settings press/click the APPL Y button. Color Setup Y ou can ne tune the look of each channel individually by adjusting the HUE, BRIGHT (brightness), CONTRAST and SA TURA TION values for each channel. Just select the SETUP option under the COL OR heading to open the dialog window . This is useful if pecul[...]

22 Remember: After making changes to the settings press/click the APPL Y button. Record Setup: The RecordSetup menu will allow you to access and congur e: • The Recording Schedule , which governs when your DVR will recor d, and under what circumstances . • Qualitysettings: How much data the DVR will use t o record video . T[...]

23 Remember: After making changes to the settings press/click the APPL Y button. Enabling / Disabling Recording: Choose whether the channel you ’ve selected will be recor ded or not here. A channel which is “ disabled” will still appear in live viewing mode, but won ’t be recorded . This is a “master” setting, and will override the reco[...]

24 Remember: After making changes to the settings press/click the APPL Y button. Fr ame Rate: How many fr ames per second (FPS) the DVR records . “Real-time” is 25 fps (P AL) or 30 fps (NTSC). However , even lower frame r ates are okay - even 3fps is still the equivalent of three photog raphs per second. Fr ame Rate - Fix ed or Manual: If the F[...]

25 Remember: After making changes to the settings press/click the APPL Y button. Inthisexampleimage,theCH1willr ecordonlyALARMeventsbetweenmidnightand 3:00AM,CONST ANTL Ybetween3:00AMand6:00AM,thencontinuetoalternatebe- tweenalarmeventsandconstantlyrec ordingf[...]

26 Remember: After making changes to the settings press/click the APPL Y button. NO REC ORD: As the name suggests, the DVR will not r ecord anything fr om this channel while NO RECORD is selected . W e suggest only using this setting if you ’ re absolutely sure y ou don’ t want to see what’ s going on during these times. Setting the Schedule [...]

27 Remember: After making changes to the settings press/click the APPL Y button. Here, y ou’ll be able to set the motion detection fea tures of the DVR for each channel. W e suggest that motion detection is, under most circumstances , the most prac tical recor ding method for the DVR to employ . How it Works : Onc e motion detection has been enab[...]

28 How Motion Detection W orks The way that the DVR looks f or motion is quite straight forward - it’ s a process where it compares one frame (tha t is, a single image taken approxima tely a 25th/30th of a second from the pr evious image) with the nex t. A certain amount of “ dierenc e” between these two “frames” is interpreted as moti[...]

29 Say , for example, you are trying to monitor your fr ont yard, whilst in the backgr ound there is a busy street , and the cars driving past continually set o the motion detection. What can you do about it? Setting only part of the camera’ s view to be motion sensitive might be the answer . This is useful in a number of cir cumstances, such [...]

30 Remember: After making changes to the settings press/click the APPL Y button. This is the NETWORK SETUP screen. This is the most technically comple x aspec t to setting up the DVR, and does require a w orking k nowledge of networ k technologies. If you are unfamiliar with networking, then we suggest talking with a professional - ideally , the sa[...]

31 Remember: After making changes to the settings press/click the APPL Y button. UPnP (Universal Plug and Pla y) : UPnP is a technology which makes conguring y our net - work easier and faster . T o use the UPnP setting on the DVR, y ou’ll need a rout er which sup - ports the feature, with UP nP enabled. Note that many r outers which do suppor[...]

32 Remember: After making changes to the settings press/click the APPL Y button. NETMASK (SUBNET MASK) : If the IP address is like a street address, then a sub- network is like your neighborhood. This will be formatted in a similar w ay to the IP address (ie. f our numbers up to 255 separated by periods) but con tain ver y dif- feren t numbers. In [...]

33 Remember: After making changes to the settings press/click the APPL Y button. V ideo Search In the VIDEO SEARCH screen you can search for a specic da y for a recor ding and view it in playback mode. This is useful for hunting a specic r ecording of an incident if you know the time and date it occurr ed. T o search you need to input the da [...]

34 Remember: After making changes to the settings press/click the APPL Y button. The Detail F iles Screen This is the main screen y ou’ll use when locating specic incidents and rec ordings. It ’ s also where you ’ll need to go to perform a backup to a USB ash drive. F or more about using the File List t o per form a backup, see “USB B[...]

35 Remember: After making changes to the settings press/click the APPL Y button. Preparing a USB F lash Drive Most, but not all, USB ash drives ar e compatible with the DVR. The ash drive will hav e to be formatted with the c orrect le structure, which is F A T32. This can be done via a compatible computer , or you can hav e the DVR itself[...]

36 Remember: After making changes to the settings press/click the APPL Y button. USB Backup Instructions • F irst, inser t a USB ash drive into the USB port on the rear of the DVR. Inser ting a ash drive into the mouse port will not work correctly . • Make sure there are no les on the USB ash driv e that you wish to keep , as [...]

37 This is an example of the PLA YBACK interface, currently showing quad view . Channels 1, 3 and 4 were not r ecording at this time. The playback contr ols are displayed acr oss the bottom of the screen. They are as f ollows: Rewind P ause F ast F or ward Play Slow Mute Close Playback V olume Bar V olume Level Playback[...]

38 Playback C ontrols The playback contr ols work in a similar manner to those you ’ll nd on a DVD player or VCR. The playback contr ols aect all channels being played back simultaneously . Rewind : Rev erses the footage. P ressing this button multiple times will increase the speed at which the f ootage plays in reverse . Note that, as the [...]

39 The video les which the DVR backs up are not play able by standard multimedia software. This means that your usual media player is not going to be able t o open or display footage fr om the DVR. The main reason for this is that f ootage from the DVR is always made of multiple channels of video which ar e synchronised into one data stream. The[...]

40 The Playback In ter face Assuming that you ’ve used the default installation paths, y ou can access the playback software by selecting the desktop icon named Pla yback Sof tware , or nding the program g roup of the same name in your Start Menu . This will take you to the default interface of the playback software, as shown to the right. Ope[...]

41 Remember: After making changes to the settings press/click the APPL Y button. Playing Back ed Up F o otage on a Mac TheFileList P laybackWindow PlaybackControls V olumeControl FileListC ontrols OpenFile OpenFolder RemoveF ile RemoveF older SavePlaylist Got a Mac? No problems. The CD contains a vers[...]

42 Remember: After making changes to the settings press/click the APPL Y button. Playback C ontrols The playback contr ols are located at the bottom of the pla yback inter face. They operate in the same manner as those f ound on the DVR’ s playback inter face (see “Playback” on page 37 ). Managing the Playlist: Opening Files • Y ou can c[...]

43 Remember: After making changes to the settings press/click the APPL Y button. HDD : F or accessing information about your hard driv e. This is where you go to corr ec t or analyze any pr oblem with your hard drive . Additionally , you’ll be able to see at a glance how much recor ding time you hav e lef t at your curr ent quality settings, as w[...]

44 HDD Management This is the HARD DRIVE (HDD ) MANAGEMENT screen. All aspec ts of t he h a r d drive can be managed from this scr een. Additionally , this is the place to go if you want to know exactly how much space is left on the hard drive, and how much f ootage you can recor d to it. HDD ST A TUS: If the hard drive is not installed properly yo[...]

45 Y ou can choose how much f ootage the DVR will overwr ite by selecting it from this menu. Y ou can set this as low as an hour (where the DVR will only keep up to an hour ’ s worth of footage at a time) or up to 90 day s. Alternately , you can leave it on Auto , in which case the DVR will overwrite footage as it deems necessary . If overwrite i[...]

46 Remember: After making changes to the settings press/click the APPL Y button. This is where you c ongure the DVR to act as the controller for a PTZ capable camera sy stem. PTZ devices are connected via the RS485 connection on the rear of the DVR. Y ou’ll need the manufacturers documentation for y our PTZ system on hand to correctly set it u[...]

47 Remember: After making changes to the settings press/click the APPL Y button. Fr om this menu you can congure the DVR t o emit an alarm tone from it’ s internal buzzer , or congure the DVR to send an ‘ Auto-Mail’ email aler t when motion is detected. F or the Auto-Mail func tion to work c orrectly , the DVR will need to be correctly [...]

48 Remember: After making changes to the settings press/click the APPL Y button. Buzzer: Whether the internal alarm speaker inside the DVR is enabled or not. When set to OFF , the buzzer will not sound under any circumstances . Y ou can choose which types of alarm events will trigger the buzzer by selecting or deselecting the rst tick box next t[...]

49 Remember: After making changes to the settings press/click the APPL Y button. Y ou can congure the DVR t o automatically send you email alerts when it detects an alarm event. Please note that this function is not compatible with all email servers - as the email the DVR sends is procedurally gener ated, many email servers misidentify it as spa[...]

50 Remember: After making changes to the settings press/click the APPL Y button. Email: Choose whether you want the email function enabled or disabled here . SSL (Secure Sockets Lay er) : A form of security encr yption often employed on the Internet. Contact your email pro vider to learn if they suppor t or require SSL to be enabled. Ifyou’ re[...]

51 Remember: After making changes to the settings press/click the APPL Y button. The SYSTEM SETUP menu is where most of the advanc ed settings for the DVR hide out. Most of the time, there isn ’t much you ’ll need to change here. How ever , a few settings might need tweaking from time to time, particularly when you’ re rst conguring the[...]

52 Remember: After making changes to the settings press/click the APPL Y button. Setting the Date and Time It is ver y important if you’ re planning on using the video search function that the date and time are c orrectly set. T his is also the case if you want to be able to use the footage from y our DVR in a cour t of law or similar legal proc [...]

53 Remember: After making changes to the settings press/click the APPL Y button. Conguring DST (Da ylight Savings Time) Settings As the standards f or daylight savings dier fr om countr y to country , and often state to state , you might need to manually tell the DVR exactly when it commences and ends in your locality . First , turn DST on. W[...]

54 Remember: After making changes to the settings press/click the APPL Y button. Y ou can dene up to seven user ac counts for the DVR. One of these will alway s be the admin account (though the name can be changed) which has total access to all aspects of the DVR. The remaining six acc ounts are USER accounts , and can have customized lev els of[...]

55 Remember: After making changes to the settings press/click the APPL Y button. T o edit the level of access a USER ac count has: • Tick the SEL bo x corrosponding to the user account y ou want to edit. • Click the A UTHORIT Y button. • On the subsequent page, tick the bo xes for the con trol you want that particular user account to[...]

56 Remember: After making changes to the settings press/click the APPL Y button. V ideo / Audio Setup Menu Video S ystem: Here y ou can choose between P AL and NTSC. P AL is used in W estern Europe and A ustralia, NTSC is used in the US, Canada and Japan. If the DVR’ s picture is black and white, ickering or similar , then this is probably cau[...]

57 Remember: After making changes to the settings press/click the APPL Y button. Language Menu Language Menu • Using the mouse or the arrow buttons , select the drop- down menu of languages. • Choose the language that best suits your needs. • Conrm your choice by pressing select or left click ing the option. A note on languages Un[...]

58 Remember: After making changes to the settings press/click the APPL Y button. S ystem Inf ormation Menu Sy stem Information Menu The system inf ormation screen displays syst em information about the DVR. There ar e two items that you can edit here . Device Name : This will identify the DVR ov er a LAN or via the I nternet using remote acc ess so[...]

59 Remember: After making changes to the settings press/click the APPL Y button. A UTO MAINT AIN : When set to DISABLE, there won ’t be any other options available on this screen. Choose ENABLE if you wan t to set the AUT O REBOOT function. A UTO REBOO T : W ill automatically shut the DVR down and restart it at a certain time of the day , week or[...]

60 Y ou can bring up the PTZ Contr ol window by pressing the PTZ button on the r emote control , or by right-click ing the mouse in the live view mode , and choosing PTZ. The PTZ control windo w is not available while Cruise Mode is active. Note: the features which will be usable depend on the capabilities and limitations of your P TZ system. Here,[...]

61 Setting up Cruise Mode T o setup CRUISE MODE, you ’ll need to dene “POINTS” for each channel with a PTZ camera y ou want to “ cruise” . A POINT is one place that the camera needs to move to on its loop . • Move the camera to the desir ed position using the ar rows. • Hit the button. • The point will be sav ed. Its nam[...]

62 The primary requirements for acc essing the DVR via the I nternet are: A High-Speed Internet Connection Video uses a lot of data, so y ou’ll need a fast Internet connection in order to get smooth playback and monitoring remot ely. Not e that upload speed refers to the rate at which an Internet connection can send data, not rec eive it. Most In[...]

63 Remote A cc ess: P or ts and UPnP UPnP Basically , UPnP is the ultimate shortcut when setting up your home network. The big benet of UPnP is that y ou don’ t have to worry about por t forwarding, which is one of the most time consuming and dicult stages of conguring your network. The requirements for UPnP are: A UPnP capable rout er ,[...]

64 Remote A cc ess: IP addresses Public and Priv ate IP Addresses The IP address used by the DVR, whether en tered manually (ST A TIC ) or assigned by the dynamic host (DHCP) is the private IP address of the DVR. The private IP address is used to locate the DVR on y our private network. However , to access the DVR from a remote location via the Int[...]

65 Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses , many Internet pro viders don’ t issue (or charge more for) a static IP addr ess for users. The easiest way to nd out is t o contact your Internet ser vice provider . Alternately , you can access the www .whatismyip .com ser vic[...]

66 The easiest way to ac cess your DVR remotely is via an Internet br owser . T hese instructions will detail how to access the DVR via Microsoft Internet Explorer ® . This section assumes that you’ ve already congured the DVR and y our network to operate properly . R emotely accessing the DVR via Internet Explor er (IE) is a great way to t e[...]

67 1. Open Internet Explorer . 2. Click T ools --> Internet Options. 3. In Internet Options click on the Security tab at the top . 4. Select the Internet zone option. 5. Click on the Cust om level button. 6. Y ou will now see the list below (or similar , depending on the version of IE you ar e running). 7. Set Download signed ActiveX controls to[...]

68 The DVR supports access from mobile devices such as iPhone , iPad and the increasingly popular Android oper ating system. T o correctly congure y our DVR for remote acc ess via a mobile device, or indeed any r emote access, it is important to have y our network and I nternet connection congured c orrectly. T ypically, this is matter of for[...]

69 Preparing y our Mobile Device Mobile technology is becoming increasingly advanc ed, and the rate of change is increasing . W e’ re constantly updating software to keep up with the evolution of handsets and other devices available , and developing new apps (or “applications ” , for those who still pref er whole words) f or other operating s[...]

70 Changing or Installing the Hard Driv e Note: the follo wing instruc tions are f or installing or changing the hard drive . If your DVR already has a har d drive pre- installed, and you don ’t want to change it, disregard these st eps. 1. Ensure the DVR is switched o and unplugged from mains power . 2. Locate and remo ve the 4 screws on the [...]

71 Problem: I’ m not seeing a mouse cursor , and I can ’t open any menus! Solution: The O utput D evice probably needs to be changed . Press the “0” (zero) key on the remote contr ol to swap primar y output between the composite and VGA outputs. See “Video / Audio Setup Menu” on page 56 for mor e information. Problem: I’ m not gett[...]

72 T echnical Specications Video Compr ession H.264 Video Syst em NTSC / P AL Operating System Linux Input/Output Video BNC: 8-ch inputs / BNC: 2-ch output / VGA: 1 output Audio RCA :4-ch inputs / RCA: 2- ch outputs Display Resolution NTSC: 704 x 480 / P AL: 704 x 576 VGA: 800 x 600, 1024 x 768, 1280 x 1024,1440 x 900 Frame Rate NTSC: 240fps / P[...]

73 Limited W arranty T erms & Conditions Swann Communica tions warrants this product against defects in workmanship and material for a period of one (1) y ear from its original purchase date . Y ou must present your rec eipt as proof of date of purchase f or warranty validation. Any unit which prov es defective during the stated period will be [...]

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