Swann H.264 manual

English 1 4 or 8 Channel H.26 4 D VR English M41250_1260_1450H050213E[...]

English English 2 Introduction Befor e Y ou Begin FC C V erication NO TE: This equipment has been tested and f ound to comply with the limits for Class B digital devic e, pursuant to part 15 of the FCC Rules . These limits are designed t o provide reasonable pr otection against harmful inter ference in a r esidential installation. This equipment[...]

English 3 Introduction Con tents Introduction Before Y ou Begin  2 Contents  3 Introduction  4 Connecting the DVR Installation Guidelines  5 F ront P anel of the DVR  6 The Rear P anel of the DVR 7 Connection Diagram 8 Connecting Additional Devices 9 Basic Setup Basic DVR Operation  10 Basic Setup: General  11 Basic Se[...]

English English 4 Introduction Introduction Congr atulations on your purchase of this Sw ann DVR. Y ou’v e made a ne choice for keeping a wa tchful eye over y our home or business. Let’ s take a moment to talk about some of the featur es this DVR oers, and how t o get the most out of them. Oh my , this is a big manual. How long will this [...]

English 5 Introduction Installation Guidelines • Do not e xpose the DVR to moistur e. W ater is the ar ch- enemy of electrical components and also poses a high risk of electr ic shock. • A void dusty locations. Dust has a tendency to build up inside the DVR case, leading to a high risk of failure or even r e. • Only install the D VR in a w[...]

English English 6 Connecting the DVR F ront P anel of the DVR 1 2 3 1 2 3 4 1) Infrared Sensor: Monitors signals c oming from the infra- red remot e control. If this sensor is blocked or obstructed, then the functionality of the remote will be impaired. 2) Po wer Indicator: T his LED is illuminated when the DVR is connected to power and swit ched o[...]

English 7 Connecting the DVR The Rear P anel of the DVR 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 10 11 4-CH DVR 8-CH DVR 1) DC 12V Po wer Input: Where y ou connect the included DC 12V power adapter . Use only the supplied power adapt er with the DVR, and use the power adapter only with the DVR. 2) PTZ (RS485) Port: T o connect the RS485 cables to contro[...]

English English 8 Connecting the DVR Connection Diagram Connect the BNC outputs from your cameras int o the BNC inputs on the rear of the DVR. Connect your cameras to power , using the power- splitter (if included). Connect the DC12V Output from the power supply to the power input. Connect the power supply to a wall outlet. Connect the mouse to the[...]

English 9 Connecting the DVR Connecting Additional Devices The Audio Out port can be used to connect a stereo , speakers, headphones or other external sound device. The Audio In ports can be used to connect audio devices to the DVR. Obviously , your microphone probably won ’t look like that one - they ’ re often built int o cameras. An external[...]

English English 10 Basic Setup Basic DVR Operation The USB Mouse (Recommended) The easiest way t o operate the DVR is to use the included USB optical mouse - we put together the look and f eel of the menu system specically f or mouse -friendly navigation. The contr ols are pretty easy to remember - heck, there are only two buttons. It couldn ’[...]

English 11 Basic Setup Basic Setup: General The Setup Wizar d will run automatically the rst time you start the DVR. The wizard will guide y ou through all the settings you need to get y our DVR up and wor king, specically: • Choosing your Language • Setting Video Input and Output Formats and Resolution • Setting the Date, Time and your[...]

English English 12 Basic Setup HDD Init.: Initializes the hard drive . Y ou’ll only need to do this for drives onc e, assuming that it’ s not already initialized. If the Mount column reads “N o” then choose Init. to initialize the drive . Label: A quick way of dier entiating between hard drives . For the rst setup , there will usually[...]

English 13 Basic Setup DDNS A Dynamic DNS is a ser vice which will let you assign an addr ess to your DVR so you can access it via the Internet. There ’ s more information about DDNS, how to congur e it and what it means for you when r emotely accessing the DVR later in this manual. Ha ve a look at “Network: Advanced: DDNS” on page 39 for [...]

English English 14 Basic Setup NTP NTP stands for “Net work Time Prot ocol” . It ’ s a way for the DVR t o automatically update its internal clock and ensur e it ’ s always in sync . There ’ s no requirement to use NTP , but it ’ s easy to setup and free to use , so there ’ s really no reason not to . NTP Server: The server you ’ d [...]

English 15 Basic Setup Acc ount Congur ation User Name: The name you’ d like to use for the acc ount. An account can be called anything you like (up t o 16 characters in length) exc ept the default Admin accoun t, which is always called “ Admin ” . W e suggest using this as the default all-access accoun t for the DVR. Passw ord: The passwo[...]

English English 16 Basic Setup Y our DVR comes with powerful remote access and int er face software, called MyDVR . Y ou can setup and congure almost all aspects of the DVR from the MyDVR inter face . The MyDVR software will allow y ou to: • view images from your DVR in r eal-time • playback recor ded footage • copy f ootage to your local [...]

English 17 Basic Setup Before running MyDVR f or the rst time: Ensure your D VR is connected to a network and (if accessing via the Internet) you know the Public IP Addr ess of the DVR or the DDNS address (see “Net work: Advanc ed: DDNS” on page 39 for more). That y our network is set to DHCP addressing or the DVR has been congured to use[...]

English English 18 Basic Setup MyDVR: I nter face Preview: The default splash liv e -view screen of MyDVR. The screen la yout emulates the multi-channel live view screen of the DVR, showing y ou images coming directly from your cameras in near r eal-time (some delay is caused by the network/Internet connection you’ re using to access the DVR). Y [...]

English 19 Basic Setup MyDVR: Local C onguration The local conguration scr een is where you can customise how MyDVR will store and pr ocess footage on the local PC when you download it fr om the DVR. Record P ath: Where MyDVR will sav e recordings if y ou select Record fr om the Preview screen. Download P ath: Where MyDVR will save f ootage t[...]

English English 20 Basic Setup MyDVR: Congura tion O ver view Display: Channel Settings (see page 28) Channel Name ( Check Box): Whether the channel’ s name will be displayed on scr een or not. Channel Name: The title you ’ d like to giv e that camera. Record Da ta: Whether the overlays ( Channel Name, Date and so on) will be recor ded onto [...]

English 21 Basic Setup Network: General (see page 37) Be careful adjusting settings here - if the DVR can ’ t access the network an ymore, y ou won ’t be able to c ongure it remotely! Network A ccess: How y our network is addressed - either DHCP or ST A TIC IP addressing. Subnet Mask: A required additional piece of IP addr essing information[...]

English English 22 Basic Setup Alarm: Motion Detection (see page 42) Channel: The channel you ’ re conguring the motion detection settings for . Enable: Whether the motion detection is enabled for the channel currently selected. Sensitivity: A sliding scale between 1 and 50. The number ref ers to the number of pixels (as a per centage) that ha[...]

English 23 Basic Setup Device: PTZ (see page 48) Channel: The channel you ’ d like to congur e a PTZ camera for . Settings: See page 48 for more information about the PTZ settings you ’ll nd here. Y ou’ll pr obably need the documentation that came with your PTZ camer a to gure out how to ll out this congura tion page. Sy stem: [...]

English English 24 Basic Setup Remote A ccess F rom a Mobile Device Using the Sw annView app for mobile devices , you ’ll be able to log into your DVR from almost an ywhere you can imagine (or , at least, get a decent signal - like ev er yone , we ’ re at the mercy of your phone compan y!) and view images coming from your cameras in real-time ([...]

English 25 Basic Setup Operating the DVR L ocally 1) Menu: Opens the main menu. 2) Single Camera View: Shows images fr om one camera in full-screen. 3) Quad-Camera (2 x 2) V iew: Divides the screen into f our viewing windows, each sho wing images from one camera. 4) Next Camera(s): C ycles the cameras displa yed in viewing mode. 5) Start/Stop T our[...]

English English 26 Basic Setup Display Camera Menu Bar Encode Playback General Motion HDD General Option Backup Advanced Video L oss S.M.A.R.T User Lock Email Settings DDNS NTP IP Filt er Output Schedule Event / L og Status Exceptions PTZ Information Shutdown Maintenance Reboot Recording Search Network Alarm Device System Shut Down Menu Layout[...]

English 27 Adv anced C onguration Adv anced C onguration If you ’ re reading this page , it means that either: • Y ou’ ve got the DVR setup , but its standard recording program isn ’ t for you. F air enough - we cater to all requirements her e. • Y ou’ re interested in wha t other options and capabilities the DVR has. Ex cellent -[...]

English English 28 Adv anced C onguration Display : Camer a Camera No .: Choose the camera / channel you want to edit here. T he Camera No is the same thing as the number written on the rear panel next to the BNC socket used to connect the camera. Camera Name: Select a name for the camera y ou’v e selected. By default, all channels are named a[...]

English 29 Adv anced C onguration The Camera: Output menu is wher e you can contr ol how the DVR is going to deliver an image to y our television, screen or monitor . Y ou’ll be able t o adjust items such as: • screen resolution and position on your monitor • the audio output • the appearance of the menus • the auto-sequence dwell time[...]

English English 30 Adv anced C onguration Camera N o.: T he camera feed you wan t to alter the settings for . These will be numbered sequentially , and correspond to the BNC video inputs labelled on the rear of the DVR. Note that the channel name here is independent of the Camer a Name selected on the Display: Camera menu screen. Encoding P aram[...]

English 31 Adv anced C onguration Overwrite: When enabled, the DVR will recor d over the les already stor ed on the hard drive. The DVR will always recor d over the oldest les on y our hard drive rst. Using the overwrite option is advisable, as the DVR will alway s be able to recor d events as they happen. How ever , it does mean that y[...]

English English 32 Adv anced C onguration Recording: Schedule Impor tant Guidelines The schedule present ed on-screen applies to one channel on one specic day of the week only . Use the Cop y T o functions to quickly assign identical schedule layouts to multiple da ys/channels at once. Be careful when programming your schedule. It’ s one of[...]

English 33 Adv anced C onguration T o initiate pla yback: • Select the channels you’ d like to playback. The DVR can playback up to 8 channels simultaneously , however displaying so man y video feeds simultaneously may cause a reduction in playback frame r ate from real-time to near-r eal-time. • F rom the V ideo T ype menu, select the typ[...]

English English 34 Adv anced C onguration T o backup footage: • Connect a USB ash drive or a USB hard drive (HDD ) to the USB Por t on front of the DVR. • Choose the camera(s) you want t o backup footage from. • F rom the Video T ype menu, select the type(s) of video you want to backup . • Set your Start Time and End T ime . • Selec[...]

English 35 Adv anced C onguration The Ev ent Search menu will show you recor dings that were triggered by the DVR detecting motion. T ypically , the majority of recordings based upon “Even ts” are likely to be recor dings triggered by the DVR’ s motion detection feature . The search function operates in the same way as the main playback se[...]

English English 36 Adv anced C onguration The Pla yback Inter face The Playback int er face is quite similar to a c omputer ’ s media player , or to the on-screen display of a DVD/Blu-ra y player . Most of the controls are quit e straight forward, and operat e in the same way as a standard media pla yer . Curr ent Position: A basic pr ogress m[...]

English 37 Adv anced C onguration Network A ccess: Her e you can choose between the three dieren t types of net works that the DVR can be c onnec ted to . The three types of networks are: DHCP: DHCP (Dynamic Host Conguration P rotocol) is a system where one devic e on your network (usually a router) will automatically assign IP addr esses [...]

English English 38 Adv anced C onguration DDNS: The place t o congure the DVR to automatically update a dynamic DNS service. If you want to r emotely access the DVR via the Internet, you ’ll probably need to congur e a DDNS account. See “Net work: Advanc ed: DDNS” on page 39 for details on setting up and conguring the DDNS. NTP: N[...]

English 39 Adv anced C onguration How do I deal with a dynamic IP address? One option is to contact your ISP and request a sta tic IP address. They ’ll usually charge a small fee f or doing this. It ’ s worth noting that not all ISPs oer sta tic IP addresses. If your ISP does not oer static IP addr esses then you can use a dynamic refe[...]

English English 40 Adv anced C onguration The IP F ilter can be used to modify which IP addresses hav e permission to talk to the DVR and which do not. This is an advanced f eature, and is recommended f or advanced users only . Tinkering with things here - if y ou’ re not sure what y ou’ re doing - is more likely to break things than make an[...]

English 41 Adv anced C onguration Network : A dvanced: Email Settings W e suggest using Gmail as your email clien t - it’ s quite easy to set up an acc ount and use it solely for the DVR. W e’v e tested the email proc edure with Gmail, and it does work. Other email ser vers ma y not work c orrectly - many interpret the pr ocedurally genera t[...]

English English 42 Adv anced C onguration Alarm: Motion How Motion Detection W orks The way that the DVR looks f or motion is quite straight f or ward - it’ s a proc ess where it compares one frame (tha t is, a single image taken approxima tely a 25th/30th of a second from the previous image) with the next. A certain amount of “ dierence [...]

English 43 Adv anced C onguration Alarm: Motion Detec tion Congur ation T o set the MO TION DETECTION AREA In the MOTION DETEC TION menu, use the mouse or the arro w buttons to highlight the SETUP button for the channel y ou wish to setup the MO TION DETEC TION AREA for , and conrm by pressing select or left clicking. • Y ou will see a g[...]

English English 44 Adv anced C onguration Alarm: Motion Detec tion Notes Motion Detection Compatibility Y ou’ll be able t o use the DVR’ s motion detec tion with almost all static, wired camer as. PTZ systems are fundamentally incompatible with motion detection. A void enabling motion detection on a channel which has a PTZ system attached to[...]

English 45 Adv anced C onguration Alarm: V ideo Loss Alarm: V ideo Loss V ideo Loss is regarded as a poten tial alarm event, and is considered to oc cur any time that the DVR doesn ’t r eceive an active video signal on an y of its inputs. The default behaviour of the DVR, when a channel has no incoming video signal, is simply to displa y “ V[...]

English English 46 Adv anced C onguration An Ex ception is an y deviation from the DVR’ s normal behaviour - phrased another way , it ’ s like saying the DVR’ s been working ne exc ept for these events Exc eption T ype: What even t type you’ d like the DVR to react to . By conguring the Action for these events , you can create any [...]

English 47 Adv anced C onguration T ypically , there will be one entry here, and it will be the hard drive that came with the DVR (if one was included) - y ou’ll get many years of usage out of the included hard drive . The drive connected to the int ernal SA T A por t will be listed her e. A drive connected via eSA T A will appear on this list[...]

English English 48 Adv anced C onguration PTZ Settings This is where y ou can congure the DVR to be able to opera te PTZ devices. PTZ stands f or Pan, Tilt & Zoom. The DVR is compatible with man y - but not all - PTZ devices available. F or the best results, we suggest using a Sw ann PTZ camera, as we know what they’r e compatible with [...]

English 49 Adv anced C onguration PTZ Con trols Arrow s: Moves the camera in the dir ection selec ted. Speed: How fast the camera will mov e. The higher the number , the faster the movement. Note that the actual speed of movement will depend upon the capabilities of y our particular PTZ device. Zoom: Increases or decreases the magnica tion of[...]

English English 50 Adv anced C onguration Language: The language that the DVR’ s menus, aler ts and other communications will use. This usually defaults to English. Be careful not to change this setting unint entionally - it might be tricky to nd the setting to change it back when the DVR is speaking another language! V ideo Standard: Here [...]

English 51 Adv anced C onguration The S ystem: User menu is wher e you can dene and congure the di erent levels of acc ess various users have to the DVR. W e suggest that at minimum the admin account be password pr otected, as it has access to all aspects of the DVR’ s operation. T o add additional users, choose Add . T o remove a use[...]

English English 52 Adv anced C onguration If you’ re looking at the System Information screen, you ’ve probably been directed to do so by Swann T echnical Support. If we haven ’t t old you to come here, y ou might be wondering what all the information means . On a day-to-day level, the answer is “ very little” . However , if you ’ re[...]

English 53 Adv anced C onguration T o maintain the operational integrity of the DVR, it is suggested that it be rebooted periodically . In much the same way that a comput er can become unstable if left on for an extremely long time, the DVR can become unstable. It is strongly suggested that the DVR be reboot ed at least once per week. Howev er ,[...]

English English 54 Refer ence T roubleshooting Q: T he images from my cameras ar e black & white and/or ickering. What’ s up? A: Most likely , your Video Standar d isn ’t set correctly for your region. Check out the section on P AL/NTSC (“System: General” on page 50) for more inf ormation. As a rule of thumb , set your video standard[...]

English 55 Refer ence Addendum: Thir d P ar t y Har dware Due to its nature as a networked devic e, the DVR is often required t o operate with third party hardware. We do everything we can to ensure the DVR is compatible with as many third par ty devices as possible; there will alwa ys be some that require a little e xtra conguration. Routers I?[...]

English English 56 Refer ence Get up to Date Inf ormation W e’ re constantly making improvements to our pr oducts, rmware , soft ware , user manuals, video tutorials and more. T o ensure you ’ re up to dat e with the latest documentation for y our DVR, check out our website: www.swann.com T echnical Specications Video C ompression H.264 V[...]

English 57 Refer ence W arranty I nf ormation W arr anty T erms & Conditions Swann C ommunications warrants this product against defects in workmanship and material for a period of one (1) year from its orig inal purchase date . Y ou must present your rec eipt as proof of date of pur chase for warran ty validation. Any unit which pro ves defect[...]

English English 58 Notes ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ __________[...]

English 59 Notes ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ __________________[...]

English 60 USA toll free 1-800-627-2799 (Su, 2pm-10pm US PT ) (M- Th, 6am-10pm US PT ) (F 6am-2pm US PT ) USA Ex change & Repairs 1-800-627-2799 (Option 1) (M-F , 9am-5pm US PT ) A USTRALIA toll free 1300 138 324 (M 9am-5pm A US ET ) ( T u-F 1am-5pm A US E T ) (Sa 1am-9am A US E T ) NEW ZEALAND toll free 0800 479 266 UK 0203 027 0979 Helpdesk /[...]