Symantec Norton 360 v4.0 Premier Edition manual

User Guide See back cover for Quick Installation. We protect more people from more online threats than anyone in the world. Care for our Environment, ‘ It's the right thing to do ’ . Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products.[...]

Norton 360 ™ User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 4.0 Copyright © 2009 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Norton, SONAR, LiveUpdate, Norton AntiSpam, Norton AntiVirus, Nor[...]

Norton License Agreement Norton 360 ™ IMPORTANT : PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT ( “ LICENSE AGREEMENT ” ) CAREFULLY BEFORE USING THE SOFTWARE (AS DEFINED BELOW). SYMANTEC CORPORATION, IF YOU ARE LOCATED IN THE AMERICAS; OR SYMANTEC ASIA PACIFIC PTE LTD, IF YOU ARE LOCATED IN THE ASIA PACIFIC RIM OR JAPAN; OR S[...]

Software in accordance with such specifications; B. make one copy of the Software for back-up or archival purposes, or copy the Software onto the hard disk of Your computer and retain the original for back-up or archival purposes; C. use the Software on a network, provided that You have a licensed copy of the Software for each computer that can acc[...]

able to activate the Software over the Internet, or through any other method specified during the activation process, You may contact Symantec Customer Support using the information provided by Symantec during activation, or as set forth below. 4. Online Backup Feature: The Software includes an online backup feature, which provides the capability t[...]

failed to comply with these terms and conditions or any other misuse of the Online Backup Feature. Following the expiration or termination of the Service Period: • Data stored to the online backup space provided with Your Software will be at risk of being purged; • Symantec shall not be obligated to maintain such Data, forward such Data to You [...]

• Status information regarding installation and operation of the Software. This information indicates to Symantec whether installation of the Software was successfully completed as well as whether the Software has encountered an error. The status information could contain personally identifiable information only if such information is included in[...]

period or refund the money You paid for the Software. Symantec does not warrant that the Software will meet Your requirements or that operation of the Software will be uninterrupted or that the Software will be error-free. For the avoidance of doubt, references to “ Software ” in the foregoing sentence shall include, but not be limited to, the [...]

supersedes all prior or contemporaneous oral or written communications, proposals, and representations with respect to its subject matter; and (ii) prevails over any conflicting or additional terms of any quote, order, acknowledgment, or similar communications between the parties. Notwithstanding the foregoing, nothing in this License Agreement wil[...]

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Chapter 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 About Norton 360 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 What is new in Norton 360 . . . . . . . . . . . . . . . . . . . . . . . . . 13 Chapter 2 Installation . . . . . . . . . . . . . . . . . . . . . [...]

Contents 12[...]

This chapter includes the following topics: 1 About Norton 360 1 What is new in Norton 360 About Norton 360 Norton 360 offers proven performance and delivers today ’ s fast and light all-in-one solution to protect your PC and all your online activities. It protects against viruses, worms, hackers, and botnet. With a single subscription, up to thr[...]

This version of Norton 360 provides the following new features: Proactively warns of you potential dangers in newly downloaded files and applications. Plus it tells you how they will affect your PC ’ s performance before you install or run them. Download Insight Lets you retrieve and download your backup files anytime, anywhere. Web-based access [...]

Identifies the unsafe Web sites and suspicious sellers right in your search results so you can surf and shop with confidence. Norton Safe Search Gives you the peace of mind of knowing Norton is actively working in the background to defeat attempted attacks. Monthly Report Protects against identity theft by preventing key loggers from stealing your [...]

Overview What is new in Norton 360 16[...]

This chapter includes the following topics: 1 Before you begin 1 Installing Norton 360 Before you begin Before you begin, you should close all open programs on your computer and ensure that you are connected to the Internet. Installing Norton 360 You can install Norton 360 from a CD, a USB drive, or from a file that you download. 2 Installation[...]

To install Norton 360 1 Do one of the following: 1 If you install from a CD, insert the CD into the optical drive. In Windows Vista or Windows XP, click Install Norton 360. In Windows 7, click Launch Norton Install and then click Install Norton 360 . 1 If you install from a USB drive, insert the USB drive into the USB port. In Windows Vista or Wind[...]

This chapter includes the following topics: 1 Starting Norton 360 1 Activating Norton 360 1 Exploring the main window 1 About Norton 360 status 1 About managing messages and alerts 1 For more information Starting Norton 360 Norton 360 protects any computer on which it is installed. You do not have to start the product to be protected. If Norton 360[...]

To start Norton 360 4 Do one of the following: 1 In the Windows notification area, double-click the Norton 360 icon. 1 On the Windows taskbar, click Start > All Programs > Norton 360 > Norton 360 . 1 Double-click the Norton 360 icon on your desktop. Activating Norton 360 To use all of the features in Norton 360, you must first activate you[...]

might need to enter your Product Key to activate your product. You can activate or renew the subscription of your product from any non-admin user account as well. Activation should take only a few minutes. To activate Norton 360, your computer must be connected to the Internet. If you use a proxy server to connect to the Internet, you must configur[...]

your ISP as an administrator to change your configuration. Exploring the main window When you start Norton 360, the main window opens. The main window provides access to all Norton 360 features, options, Help, and Support. You can also view the overall status of your protection categories, including computer and Web protection, file backups, and fi[...]

The main window contains the following areas that provide access to tasks and services. The areas are as follows: The following links are displayed at the top of the main window: 1 Tasks Opens the Tasks page, which lets you run scans, check for updates, view monthly report, view Security History , check Vulnerability Protection and set up parental [...]

1 My Account Opens the My Account page, which lets you access your Norton Account, renew your subscription, and buy more storage This area also lets you buy another product license and view your monthly product report. You can also use this page to view your subscription information and your available online backup space. 1 Product Feedback Opens t[...]

Protection categories is the largest area on the main window and contains the following: 1 PC Security Lets you view PC Security details, run Scans, run LiveUpdate, manage Firewall, and run Norton Insight 1 Identity Protection Lets you view Identity Protection details, manage Identity Protection and set up Identity Safe 1 Backup Lets you view Backu[...]

About Norton 360 status When you start Norton 360, the main window presents its status at a glance. The color of the security status indicator at the top of the main window indicates the current state of your computer. If an issue requires your attention, the security status indicator describes the issue. If more than one issue requires your attent[...]

Indicates that your computer and activities require attention You should take appropriate action to improve your protection status. Attention Indicates that your computer and activities are at risk You must take immediate action to improve your protection status. At Risk You can respond to the security status indicators directly from the main windo[...]

You might see messages in the following locations: Several types of Norton 360 messages appear in the notification area, at the far right of the taskbar. For example, your PC was turned off, or it has not been connected to the Internet for a while. In this case, you see a message that your protection may not be up to date. A different alert appears[...]

Norton 360 displays individual status areas for each protection feature, such as PC Security , Identity Protection , Backup , and PC Tuneup . The status areas show how many issues need to be resolved for each feature. You can use View Details under each status area for more information about those issues. You can use the Fix Now option to fix all t[...]

3 In the Help window, in the left pane, click a tab. Your options are: Displays Help by topic Contents Lists all keywords for the Help topics in alphabetical order Index Opens a search box in which you can type a word or a phrase Search To print a Help topic 1 In the Help window, click the Contents tab. 2 In the Contents list, select the topic that[...]

4 Follow the on-screen instructions. After you install the Adobe Reader, you can read the PDF from the CD. To read the user guide PDF from the CD or the USB drive Do one of the following: 1 Insert the CD into the optical drive. 1 Insert the USB drive into the USB port and then click Launch Norton Install . 1 In the window that appears, click Browse[...]

Getting Started For more information 32[...]

This chapter includes the following topics: 1 Using the Norton Bootable Recovery Tool if you cannot install the product Using the Norton Bootable Recovery Tool if you cannot install the product If the installation of your product fails, you can use the Norton Bootable Recovery Tool, which is located on your product disc. The Norton Bootable Recover[...]

Downloading the Norton Bootable Recovery Tool If the installation of your product fails, you can download the Norton Bootable Recovery Tool. The Norton Bootable Recovery Tool helps you to check your computer for the risks that can prevent successful installation. To use it, you first need to burn it to a CD. Before you begin, you should close all o[...]

About Support If you have Norton SystemWorks, Norton 360, Norton Internet Security, or Norton AntiVirus, you can access Support through the product after it is installed. See the section "One Click Support" for more details. For all other products, to help you find an answer to your query or issue, we have two support options available. D[...]

Self Help The Symantec Web site contains answers to the most common customer questions. From our Web site you can: 1 Find help with your subscription, download, product activation, or other nontechnical issues. 1 Search our knowledge base for help with technical issues, such as installing, configuring, or troubleshooting errors with your Symantec p[...]

Submit your question on our Web site and receive a response by email. Email support has a slower response time when compared to chat or phone. Email support is free. Email Speak to a support representative in real time. Phone To contact a support representative, please visit the Symantec support Web site at the following URL: www.symantec.com/globa[...]

Worldwide service and support Support solutions vary by country. For the Symantec and International Partner locations that are outside of the United States, contact one of the support offices available in the list. You can also go to the following Web site and select your language: http://www.symantec.com/globalsupport For each region, please check[...]

Contact information Region 1 Symantec Brasil Sevico e Suporte Symantec Caixa Postal 3037 CEP 06210-970 Brasil 1 Portuguese language support: http://www.symantec.com/pt/br/norton/support/index.jsp 1 Spanish language support: http://www.symantec.com/es/mx/norton/support/index.jsp Latin America ClubSymantec Join ClubSymantec and sign up for your free [...]

Service and Support Solutions ClubSymantec 40[...]

A activation 20 problems 21 troubleshooting 21 Adobe Reader installing 30 using to view PDF 30 alerts 27 C CD installing product from 18 Club Symantec security tips 39 colors in Norton 360 26 E error messages 27 F Footer links 25 H Help accessing 29 printing 29 Help & Support 24 I installation from CD 17 from downloaded file 17 from USB 17 prob[...]

O One Click Support 35 P pop-up messages 27 Product Feedback 24 Protection categories 25 S Scans Norton Bootable Recovery Tool 33 security status 26 Self Help 36 Settings 23 status 26 Status summary bar 24 Support contact 36 phone 36 Self Help 35 support worldwide service 38 Support policy 37 Symantec Support accessing 31 Symantec Web site accessin[...]

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Quick Installation Norton 360 includes protection updates and new product features as available throughout this renewable service period. With this service you receive the right to use this product on one computer or on the specified number of computers during the service period, which begins upon initial installation. This renewable service includ[...]