TAG 10 manual

OPERATOR’ S MANUAL MIL-BOOK 10 SERIES NOTEBOOK 22355 TAG Way, Dulles, VA 20166 Tel: (703) 406.3000 Fax: (703) 607.3853[...]

TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies. NOTE Information in this manual is subject to change without notice.[...]

1 CHAPTER Getting Started Congratulations on purchasing this Tablet PC. This hand-held computer, having no fan and being almost noiseless, is especially designed for the practical applications of warehouses, automobiles, vehicles, public security, repairing, assisting the handicapped, and other demanding situations where conventional notebook compu[...]

Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items:  Tablet PC  Accessories: − AC adapter (100~240 VAC, 50~60 Hz) − AC power cord (US, CE, UK, SA) − Driver CD − X-Bay (optional): Mo[...]

Keep the shipping carton and packing materials in case you need to ship or store the computer in the future. Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the first time. CAUTION: Use only the AC adapter included with y[...]

CAUTION:  When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse pr ocedure may damage the AC adapter or the computer.  When unplugging the connector, always hold the plug head. Never pull on the cord. NOTE: When the AC adapter is connected, it also charges the battery pack. For i[...]

upright position, pull open the stand located at the back as shown on the next figure. Place the wireless keyboard in front of the Tablet PC with no obstructions between them to allow unhampered comm unication between the computer and keyboard’s IR port. NOTE: It is recommended that the transmission distance must not exceed 3 meters and that vert[...]

Turning On and Off the Computer Turning On 1. Make sure the computer is connected to AC power. 2. Press the power button . 3. Each time the computer is turned on, it perform s a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off To turn off the computer power, use the “Shut Down” comm and of your opera[...]

Taking a Look at the Computer This section identifies the external components of the computer and briefly describes the function of each component. Right-Side Components Ref Component Description See Also  Reset Button Allows you to reset the system. P. 8-16  USB Port Connects a USB device, such as a USB floppy drive, printer, digital camera,[...]

Ref Component Description See Also  Audio Output Connector Connects a set of headphones, external speakers with ampli fier, or an audio recording device. P. 2-20  Serial Port Connects a serial device, such as a mouse. P. 4-6  Expansion Port For connecting to: Port Re plicator, CD/DVD-ROM modul e, or USB FDD module. P. 2-14, 4-2, 4-4  Po[...]

Ref Component Description See Also  X-Bay Interface Connects additional wireless LAN, wireless modem (CDPD), external moni tor, or 4 ports (COM1/4, IEEE 1394, and LAN). P. 4-2  IR Port Connects an IrDA-c ompliant device for wireless data transfer. P. 1-5, 4-8  RJ-11 Connector Connects the telephone l ine. P. 2-21 Rear Components Ref Compon[...]

Front Components Ref Component Description See Also  LCD Panel and Touchscreen Displays the output of the co mputer. Also serves as your Touchscreen. P. 2-9  Power Button Turns the computer power ON and OFF. Also serves as the SUSPEND/RESUME switch. P. 1-6  Volume Control/ Brightness Control/ Battery Capacity Allows you to toggle bet ween [...]

Ref Component Description See Also Shows the speaker volume, or the LCD brightness level, or the prim ary/secondary battery capacity Suspend mode indicat or (in reverse video) Hard disk drive in-use indicator Primary batt ery status indicator Secondary battery stat us indicator Volume adjust indicator LCD brightness adjust indicat or  Speaker Vo[...]

Bottom-Side Components Ref Component Description See Also  CCD USB Port Connects a standard USB CCD PC camera. P. 4-7  Internal Primary Battery Switch Allows you to turn on/ off power coming from the internal primary battery. 1-12 Getting Started[...]

Getting Started 1-13 Where to Go from Here As your computer is ready for operation, you may want to do any of the following now: For this purpose… Do this… To know more about the com puter… Go on to the next chapter. To install the operating system if your dealer has not already done so… See the operating system manual. To know more about t[...]

2 CHAPTER Operating Your Tablet PC This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user but are new to Tablet PCs, you may choose to read only the parts containing information unique to your computer. Described [...]

Starting and Stopping the Computer There are a number of ways to start and stop the computer. Starting the Computer You always start the computer using the power button . A computer starts up with an operating system (OS) existing on the storage device such as the hard disk; or from a floppy disk or CD if you have the docking station installed. The[...]

If you choose to stop in Standby or Suspend mode, you can return to where you left off the next time you start up the computer. (See “Power Management” in Chapter 3 for more inform ation.) Operating Your Tablet PC 2-3[...]

Using the Wireless Keyboard (option) Before using the wireless keyboard, see section on “Positioning the Tablet PC and Wireless Keyboard” on chapter 1. Your wireless keyboard has all the standard functions of a full-sized computer keyboard. The standard functions of the keyboard can be further divided into five major categories:  Mouse-contr[...]

Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several key s are added such as the Ctrl , Alt , Esc , and lock keys for special purposes. The Control key is normally used in combination with other keys for program-specific functions. The Alternate key is normally used in combination with other keys for program-specific fun[...]

Numeric Keypad A 15-key numeric keypad is embedde d in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE:  When the numeric keypad is activated and you need to type the English letter in the k[...]

Windows Keys The keyboard has two keys that perform Windows-specific functions:  Windows Logo ke y and Application key. The  Windows Logo key opens the Start menu and performs software-specific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click. (See your Windows manual f[...]

Using the Touchscreen CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the Touchscreen. Doing so may damage the Touchscreen surface. Use the included Touchscreen pen instead, which can be stretched for better grip and handling. The Touchscreen is a touch-sensitive device that allows you to communicate with the computer by con[...]

Term Action Point Move your fing er or pen on the To uchscreen until the cursor points to the selection on t he screen. Click Tap gently anywhere on the Touchscreen. Double-click Tap twice on the Touchscreen rapidly. Drag and drop Press lightly on the Touchscreen and m ove your finger or pen until you reach your de stination (drag). Finally, releas[...]

Using the Floppy Disk Drive (option) Your Tablet PC comes with an USB floppy disk drive as drive A through the USB port on the right side, or port replicator on an optional expansion box, or through the USB port located on the plug of an optional CD-ROM drive module. A floppy disk drive allows you to install new programs into your computer, or to s[...]

 Through the Expansion Port Plug of the CD-ROM Drive Module – Insert the USB plug of floppy disk drive into the USB port located on the expansion port plug of the CD-ROM drive module. Operating Your Tablet PC 2-11[...]

Inserting and Ejecting Floppy Disks To insert a floppy disk, hold it with the arrow facing up and towards the drive. Slide the disk into the drive until it clicks into place. To eject a floppy disk, first ensure that the floppy disk drive in-use indicator is off, and then press the eject button on the drive. When the floppy disk pops out of the dri[...]

Using the Hard Disk Drive Your computer comes with a hard disk drive as drive C. A hard disk drive is a storage device with non-removable, rotating, magnetic storage platters inside it. It is where your operating system and application software programs are stored. Your hard disk drive is a 2.5-inch IDE (Integrated Drive Electronics) hard disk driv[...]

Using the CD/DVD Drive (option) Depending on the model, your com puter comes with a CD-ROM drive or DVD-ROM drive module. This drive is usually configured as drive D and is connected to the expansion port located on the right side of the Tablet PC. The drive uses removable 5.25-inch silver CD-ROM discs, which look like standard music CDs. It is an [...]

Inserting and Removing a CD Follow this procedure to insert or remove a CD. 1. Turn on the computer. 2. Press the eject button and the CD tray will slide out partially. Gently pull on it until it is fully extended. 3. To insert a CD, place down the CD in the tray with its label facing up. Slightly press the center of the CD until it clicks into pla[...]

NOTE: In the unlikely event that you are unable to release the CD tray by pressing the eject button, you can manually release t he CD. (See “CD/DVD Drive Problems” in Chapter 8.) 2-16 Operating Your Tablet PC[...]

Using the Video Features The video subsystem of your computer features:  10.4-inch TFT (Thin-Film Transistor) 18-bit color LCD display with 1024x768 XVGA (Extended Video Graphics Array) resolution.  Simultaneous display on LCD and external monitor, which is useful when you have a presentation as y ou can control the screen from your computer [...]

Display Mode LCD Only CRT Only Simultaneous Display Resolution Colors 8-bit √ √ √ 16-bit √ √ √ 24-bit √ √ √ 640x480 32-bit √ √ √ 8-bit √ √ √ 16-bit √ √ √ 24-bit √ √ √ 720x480 32-bit √ √ √ 8-bit √ √ √ 16-bit √ √ √ 24-bit √ √ √ 800x600 32-bit √ √ √ 8-bit √ √ √ 16-bit √ ?[...]

Display Mode LCD Only CRT Only Simultaneous Display 8-bit √ 16-bit √ 1280x1024 24-bit √ 8-bit √ 1600x1200 16-bit √ TABLE NOTE : 8-bit = 256 colors; 16-bit = High Color or 65,536 (64 K) colors; 24 and 32-bit = True Color 16,770,000 (16 M ) colors. Operating Your Tablet PC 2-19[...]

Using the Audio Features NOTE:  To take advantage of the enhanced audio capabilities, the audio driver supplied with your computer must be installed.  If you experience interference while recording, try lowering the microphone recording volume. The audio subsystem of your computer features:  Digital audio and analog mixing functio ns requi[...]

Ways of playing and recording sound vary with the operating sy stem used. See your operating system documentation or online help for specific information. Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices.  Microphone Connector ( ) can be connected to an external microphone for record[...]

Using the Communication Features Using the Modem NOTE: To take advantage of the modem feature, the modem driver supplied with your computer must be installed. The internal 56 K fax/data modem allows you to use the telephone line to communicate with others by fax, email, or connect to an online service or bulletin board. To connect the telephone lin[...]

Operating Your Tablet PC 2-23 NOTE:  When using communication software, you may have to disable power management.  Set the COM port of the modem to COM2.  Set parameters such as modem speed (baud rate) and line type (pulse dialing or tone dialing).  Do not enter Standby when using communication software.[...]

3 CHAPTER Managing Power Your computer operates either on external AC power, car adapter, or internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is im portant that you use the battery in the proper way. The topics in this chapter include:  What is an AC or car adapter ?[...]

AC and Car Adapter CAUTION:  The AC and car adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter.  The AC power cord supplied with your com puter is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for [...]

Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC or car adapter. The operating time of a fully charge d battery pack depends on how you are using the computer. When your appl ications often access peripherals, you will experience a shorter operating time. NOTE: Located on the bottom-side o[...]

Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours. 1. Make sure the co mputer power is turned off. Connect t[...]

By Gas Gauge The internal primary battery pack do es not support the gas gauge display on the battery itself, but on the exteri or side of the secondary battery pack (option) is a gas gauge for displaying the estimated battery charge. When the secondary battery pack is not insta lled in the Tablet PC and you want to know the battery charge, you can[...]

4. Slide the release lever (  ) to the right and pull the battery pack out of its compartment (  ) by using your thumb and index finger. 5. Insert the new battery pack into the compartment and slide the release lever first to the right to accommodate it, then releasing it to the lock position. Battery Low Signals and Actions Battery Low occur[...]

If you do not take any action and after two minutes’ of warning beeps, the computer will automatically suspend-to-disk and turn off. CAUTION:  If the “Battery Low Warning B eep” item is disabled in the Setup Configuration Utility (SCU) program, the computer will not beep.  If you are using a flash PC Card, do not access the card during [...]

Power Management Your computer supports APM (A dvanced Power Management) and ACPI (Advanced Configuration and Power Interface) for power management. The power m anagement feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows 98 and Windows 2000, power supply to different comput[...]

Manual Power Management You can manually initiate Suspend-to-disk mode at any time in one of two ways:  Use the O/S that supports the Suspend function.  Press down the power button and release it in less than 4 seconds with the system on. Repeat the action to wake up the system under Suspend mode. NOTE: 1. The suspend-to-disk partition may no[...]

3-10 Managing Power Power-Saving Tips In addition to your computer’s auto m atic power management, you can do your part to maximize the battery’s operating time by following these suggestions.  Do not disable Power Management.  Decrease the LCD brightness to the lowest comfortable level.  Disable the parallel and serial ports if no dev[...]

4 CHAPTER Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. This chapter gives guidelines on installing and using these devices:  Serial device  IR dev[...]

Connecting a Serial Device Your computer has a serial port for connecting a serial device such as a serial mouse or modem . Follow this procedure to connect a serial device: 1. Make sure the “COM1 Port” item is set properly in the SCU program. (See “Advanced Menu” in Chapter 5 for information.) 2. Make sure the computer is not turned on. 3.[...]

Connecting a USB Device Your computer has one USB port on the right side for connecting USB devices such as digital camera, scanner, printer, modem , or mouse; and one CCD USB port at the bottom-side for connecting an optional CCD camera. NOTE: You can also use the USB port located on the Expansion Port plug of the optional CD-ROM drive module. USB[...]

4-4 Expanding Your Computer[...]

Connecting an IR Device Your computer has an IR (infrared) port for connecting an infrared- equipped device wirelessly such as a wireless keyboard/mouse, another computer, printer, or PDA (Personal Digital Assistant). The infrared feature supports these standards: For the front panel’s IR port  IR keyboard/mouse that supports Forward FK34PUS00[...]

When using the left side’s IR port: Place the transmitting device where its IR port faces the IR port of your computer within the effective range − within ± 20-degrees vertical angle and within ± 20-degrees horizontal angle at no greater than 0.8~1.0 meter distance. Place the receiving device where the IR port of the Tablet PC faces its IR po[...]

Using PC Cards Your computer has one PC Card slot to accomm odate one type II card. ZV Port and CardBus Support Your computer’s PC Card sl ot supports CardBus and ZV (Zoomed-Video) Port specifications. CardBus is the 32-bit version of PC Card technology. It allows speeds of up to 133 Mbps at 33 MHz. Typical applications are SCSI host bus, gra phi[...]

3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instruction to complete the process. To remove a PC Card: 1. Your operating system may require you to stop the PC Card before you actually remove it. (In Windows, double-click the PC Card icon in Control Panel to stop the card.)[...]

Expanding Your Computer 4-9 System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 128 MB on the SO-DIMM slot. However, to avoid damage during the installation procedure, please ask your dealer for help.[...]

5 CHAPTER Setup Configuration Utility (SCU) SCU is a program for configuring the BIOS (Base Input/Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into inst ructions that the computer hardware can understand. The BIOS settings are needed by your compute[...]

When and How to Use the SCU Program When to Use You need to run the SCU program when:  You see an error message on the screen requesting you to run SETUP.  You want to restore the factory default settings.  You want to modify some specific settings according to the hardware.  You want to modify some specific settings to optimize system [...]

The menu can be divided into four areas:  On the top line is the menu bar containing the titles of the available menus. Each menu title brings a specific m enu.  The center left column of the menu contains items that you can set for the selected menu title. The arrow sign in front of an item indicates there is a sub-menu for the item.  The[...]

Moving Around and Making Selections A brief description of keyboard (if installed) usage is listed next: Key Function ← , → Selects a menu title. ↑ , ↓ Selects an item or option. Enter 1) Brings up the sub-m enu when an item with the arrow sign is selected. 2) Opens or closes the options wi ndow when an item is sel ected. Space bar, – Cyc[...]

Main Menu The Main menu contains the basic configuration settings of the system. Date and Time Sets the system time (Hour, Minute, Second) and date (Month, Day, Year). Setup Configuration Utility (SCU) 5-5[...]

IDE Settings Sets the type of hard disk drive installed in your system. Fast Boot When enabled, speeds up the booting procedure by bypassing the memory test. A check mark indicates enabled, while underline indicates disabled. 5-6 Setup Configuration Utility (SCU)[...]

Boot Sequence Sets the first, second, and third boot device. The system will try to boot from the first device but if it is not av ailable, will try the next boot device. Display Mode Sets the display output device. Setup Configuration Utility (SCU) 5-7[...]

Advanced Menu The Advanced menu contains the inpu t/output configuration settings of the system. COM Port (COM1/2) 5-8 Setup Configuration Utility (SCU)[...]

Allows you to assign COM1 and COM2 to specific functions that you wish to use. In general, COM1 can be assigned to RS-232C (serial port) while COM2 can be assigned to IR (infrared). Select Disabled if you need the resources (3F8/IRQ4 of COM1 and 2F8/IRQ3 of COM2) for other devices. COM Port (COM3/4) Allows you to assign COM3 and COM4 to specific fu[...]

Ir Mode Sets the communication com patibility mode for the IR port. Select according to the type of device with which the Tablet PC is to communicate with. LPT Port Sets the address for the LPT port (parallel port). 5-10 Setup Configuration Utility (SCU)[...]

LPT Extended Mode Sets the LPT port (parallel port) m ode supported by the parallel device you are using. Your system suppor ts EPP (Enhanced Parallel Port) and ECP (Extended Capabilities Port) standard s that turn the standard parallel port into a high-speed bi-directional peripheral port. SaveToDisk Warning Message Setup Configuration Utility (SC[...]

Sets if a warning message will appear after system power on when there is no Suspend-to-disk partition on the hard disk. A check mark indicates enabled, while underline indicates disabled. Keyboard Numlock Sets if the numeric keypad will function. A check mark indicates enabled, while underline indicates disabled. Pointing Device (PS/2 Mouse) Enabl[...]

Enables or disables the cache memory of your system: L1 cache (CPU internal cache) and L2 cache (exter nal cache). Cache memory enhances system performance because the most frequently used data is accessed from and written to the high-speed cache mem ory. For stable system performance, you are not advised to change the default settings. Resolution [...]

Function Key 1 Define (FN1) Function Key 2 Define (FN2) Function Key 3 Define (FN3) These 3 items allow user to define the corresponding function key associated with the 3 function buttons ( , , ) found on the front panel. 5-14 Setup Configuration Utility (SCU)[...]

Security Menu The Security menu contains the security setting that safeguards your system against unauthorized use. System Password Setup Configuration Utility (SCU) 5-15[...]

Sets the system password. A password is required for starting up the system and running the SCU program. When setting password, make sure that NumLock is off, then type the password in the entry field and press Enter . Confirm your password by typing it again and pressing Enter . For the password to take effect, enable the Enable Password item. SCU[...]

Virus Alert Gives a warning message when the hard disk boot sector (partition table) is about to be changed. A check mark indicates enabled, while underline indicates disabled. BootSector Protect Helps prevent infection of computer viruses by protecting the hard disk boot sector (partition table) from changes. A check mark indicates enabled, while [...]

Power Menu The Power menu contains the power managem ent settings that help save system power. Enable Power Management Serves as the master control for the power managem ent feature. A check mark indicates enabled, while underline indicates disabled. Max Performance Balanced Power Saving Max Power Saving Customize You can only select one of them. A[...]

Balanced Power Saving Allows moderate system performance and moderate battery life. Max Power Saving Allows the longest battery life but minimum system performance. NOTE: The predefined settings of the aforementioned options are viewed in the next item. Customize NOTE: All items except Battery Low Warning Beep do not work in ACPI-compliant operatin[...]

Suspend After sets the time period of inactivity before entering Suspend mode. It works in tandem with the previous item Standby After . After the system enters Standby mode, it will start the timeout period before system enters Susp end mode. What happens next upon entering Suspend mode is determined by the next item Suspend Data to . Suspend Data[...]

Intel® SpeedStep™ Tech. This item is only available if the CPU you are using supports the Intel® SpeedStep™ function. You can only select one of them. Automatic Allows maximum CPU performance when using AC/car power but minimum CPU perform ance when using battery power. Maximum Performance Allows maximum CPU performance regardless o f power s[...]

5-22 Setup Configuration Utility (SCU) Exit Menu The Exit menu allows you to leave the SCU program. After finished with your settings, you must save and exit so that the new settings can take effect. Save Changes and Exit saves the changes you have made and exit the SCU program. Discard Changes and Exit exits the SCU program without saving the chan[...]

CHAPTER 6 Installing Software Drivers To take full advantage of the unique features of your Tablet PC, some operating systems require custom software, known as drivers, to be installed. If you purchased the Tablet PC with Windows pre-installed, your dealer may have already installed the drivers. If not, you need to install the drivers using the CD [...]

How to Use the CD NOTE: • The drivers may have been updated after this manual was published. For drivers upgrade, please contact your dealer. • You can always find README or document files on the CD. These files contain the latest information from the software supplier. Please read the files together with this chapter. NOTE: • This CD support[...]

 Power Profile driver NOTE: If you are using Windows 98 or Windows 2000, you will not need to install this driver. Please refer to the Readme file on the CD for the installation instructions. Installing Software Drivers 6-3[...]

6-4 Installing Software Drivers Other Drivers and Utilities 0VMAKFIL Utility CAUTION: Check with your dealer to find out if the Suspend-to-disk file (partition) is already created. If it is not created and you w ant to create the Suspend-to-disk file by yourself, make sure that your hard disk is empty. That is, your hard disk has not been partition[...]

7 CHAPTER Caring for the Tablet PC Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering these areas of maintenance:  How to protect the computer  What to note when using and storing the computer  How to clean the computer  What t[...]

Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using the Password The power-on password protects your computer against unauthorized use. If the password is set, the prompt requesting for the password appears on the sc[...]

Taking Care of the Tablet PC Location Guidelines  Use the computer where the te mperature is between 10 ° C (50 ° F) and 35 ° C (95 ° F).  Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust.  Do not cover or block any ventila tion openings on the[...]

Cleaning Guidelines  Never clean the computer with its power on.  Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer.  Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the display.  Dust on the IR port can interfere with data transfer. Wipe the p[...]

Caring for the Tablet PC 7-5 When Traveling  Before traveling with your computer, make a backup of your hard disk data into floppy disks or other storage devices. As an added precaution, bring along an extra copy of your important data.  Make sure the battery pack is fully charged.  Make sure the computer is turned off.  Do not leave ob[...]

8 CHAPTER Troubleshooting Hardware, software, or a combination of both can cause computer problems. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems. It is divided into three sections:  Preliminary checklist  Solving com m[...]

Preliminary Checklist Here are helpful hints to follow befo re you take further actions when you encounter any problem:  Try to isolate which part of the computer is causing the problem .  Make sure that you turn on all peripheral devices before turning on the computer.  If an external device has a problem, m ake sure that the cable connec[...]

Solving Common Problems For easy reference, the problems are divided into these categories. Problem Type Go to Battery probl ems P. 8-4 CD/DVD drive problems P. 8-4 Display problem s P. 8-5 Floppy disk drive problem s P. 8-7 Hardware device problems P. 8-8 Hard disk drive problems P. 8-8 Infrared problems P. 8-9 Keyboard and mouse problem s P. 8-9 [...]

Battery Problems The battery does not charge (Ba ttery Charge indicator does not appear).  Make sure that the AC adapter is properly connected.  Make sure that the battery is not too h ot – gets above 40 o C (104 o F) or too cold – below 0 o C (32 o F). Allow time for the battery pack to return to room temperature.  Make sure that the [...]

 Make sure that the CD is not dirty. Clean the CD with a CD cleaning kit, available in most computer stores.  Make sure that the CD/DVD drive driver is installed correctly.  Make sure that the computer supports the CD or the file form at contained. You cannot eject a CD.  The CD is not properly seated in the drive. Manually release the [...]

 Try turning the computer off, wa it a few seconds, then turn it back on. The characters on the screen are dim.  Adjust the brightness. Bad dots appear on the display at all times.  A small num ber of missing, discolored, or bright dots on the screen are an intrinsic characteristic of TFT LCD technology. It is not regarded as a LCD defect.[...]

Simultaneous display does not work.  Make sure that you turn on the external monitor before turning on the computer.  Check the Setup item Display Mode on the Main menu of the SCU program is configured correctly. Floppy Disk Drive Problems The Floppy Disk Drive In-use Indicator stays on.  Make sure that the floppy disk is not physically da[...]

 Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.)  Check the cables or power cords for correct connections.  For an external device that has its own power switch, make sure that the power is turned on. Hard Disk Drive Problems The hard disk drive error message appears on t[...]

 If you are using any file transfer functions, make sure that both the computer and the IR device have the appropriate software running.  Make sure that there is no device radiating infrared rays, such as remote-controlled devices or wireless headphones, near the computer or device.  Make sure that no direct sunlight or fluorescent lamps a[...]

LAN Problems I cannot access the network.  Make sure that the LAN driver is correctly installed.  Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub.  Make sure that the network configuration is appropriate.  Make sure that the user name or password is correct. Modem Problems The modem does not[...]

The PC Card stops communicating properly.  The application ma y have been reset when the computer is turned off or in Standby mode. Exit and restart the application. Power Management Problems (for Windows) The computer does not enter Standby or Suspend mode automatically.  If you have a connection to another computer, the computer does not en[...]

 Make sure that the printer’s signal cable is properly connected.  Make sure that the printer driver is correctly installed.  Make sure that you have assigned the printer port correctly in your operating system or application program.  Make sure that the printer port is enabled in the SCU program . The printer prints garbled informati[...]

The sound system does not record.  Adjust the playback or recording sound levels. The external microphone or audio device does not work.  Make sure that the m icrophone is connected to the proper connect or on the computer.  Make sure that your computer is equipped with the driver needed.  Click the speaker symbol on the taskbar and che[...]

The message “Invalid system disk” or “Disk error” appears on the screen after you turn on the computer.  If you are deliberately trying to boot from a floppy disk, replace the disk with a bootable one and press any key to continue booting.  If you are booting from the hard disk, m ake sure that there is no floppy disk in the floppy di[...]

Troubleshooting 8-15 Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the system operation seems to hang up, first wait. It is possible that the system is processing data. Periodically check the hard disk drive in-use indicator, if it flashes irregu[...]

A APPENDIX Specifications NOTE: Specifications are subject to change without any prior notices. Parts Specifications CPU Pentium III / Celeron series microprocessors, µ PGA2 or BGA2 package Cache Memory 128 KB on-die (integrated with Celeron CPU) 256 KB on-die (integrated with Pentium III CPU) ROM BIOS 256 KB Flash EEPROM System 64 MB or 128 MB SD[...]

A-2 Specifications Parts Specifications On front panel IR port for wireless keyboard/m ouse On left side HP-SIR port, RJ-11 fax/m odem port On right side Serial por t, Mic-in, Line-out On underside CCD port (USB-type) X-Bay interface (option) IEEE 1394, serial ports, RJ-45 I/O ports Expansion port (option) USB port (supports USB FDD boot-up functio[...]