Tandberg Data 5003-ACC manual

1 AccuGuard Server for RDX User Guide v1.1 AccuGuard Server for RDX QuikStor[...]

2 AccuGuard Server for RDX User Guide v1.1 Table of Contents Welcome 4 Backup Simplified 5 6Features 6 Protection Plans 7 Archived Data Viewing 8 Archived Data Restoring 9 Best Practices 10 Getting the most from this software 11 Cartridge Rotation Suggestions 12 Use Administrator Level Account 13 Backing up and Restori ng Configuration Settings 14 [...]

3 AccuGuard Server for RDX User Guide v1.1 Cartridges 59 Importing a Cartridge 60 Cartridge Capacity 61 Cartridge Utilities 62 Cartridge Edit 64 Cartridge Remove 65 Cartridge Full 66 New Media 67 Trademarks 68[...]

4 AccuGuard Server for RDX User Guide v1.1 Welcome Congratulations on you r purchase of this software! This backup and restore software is designed for use with hard di sk storage. Built on innovative deduplication t echnology, it virtua lly eliminates th e archiving of redundant data, because unique data is stored only once. The effective storage [...]

5 AccuGuard Server for RDX User Guide v1.1 Backup Simplified This software si mplifies the process of backing up yo ur da ta so you can focus o n your business goals. Backup your important data using either a built-in Pr otection Plan or your ow n custom protection plan. There are no incremental or differential backups; each backup contains all of [...]

6 AccuGuard Server for RDX User Guide v1.1 Features This software is fu lly featured backup an d recovery software. During regular use you will work with three main features: • Protection Plans • Archived Data Viewing • Archived Data Restoring[...]

7 AccuGuard Server for RDX User Guide v1.1 Protection Plans This software backs up your important data by means of "Protection Plans". The types of protection plans are: • Personal Data and Settings • Custom • Everything (The following plans are only available with Server versions of this software) • Exchange Storage Groups • SQ[...]

8 AccuGuard Server for RDX User Guide v1.1 Archived Data Viewing The files stored by this software ar e always online and available. You do not need to sea rch through multipl e "increme ntal" copies of ta pes or other media. Your backup disk will always contain all versions of you r stored files. The software detect s at a sub file level[...]

9 AccuGuard Server for RDX User Guide v1.1 Archived Data Restoring Restoring your data with this software is qu ick and easy. To find and restore your data use any of the followi ng methods: • Use the Search bar and ent er whole filenames, partial f ilenames, or wild card entr ies such as *.doc • Explore a protection plan within Windows E xplor[...]

10 AccuGuard Server for RDX User Guide v1.1 Best Practices Please click on the link s below for some suggestions th at will help you obtain the best experience from this software. • Getting the most from thi s software • Cartridge Rotation Suggestions • Use Administrator Level Account • Backing up and Restoring Configuration Set tings[...]

11 AccuGuard Server for RDX User Guide v1.1 Getting the most from this software Introduction  This software contai ns an advanced technology call ed data "deduplication" or "capacity optimization". This technology can reduce standard business data by as much as a tw entieth, or more, of the original size of the data during ba[...]

12 AccuGuard Server for RDX User Guide v1.1 Cartridge Rotation Suggestions The use of multiple removable dis k cartridges to store your valuable data is con sidered a best practice. Cartridge rotati on i nvolves removing the active ca rtridge from the cartridge dock and inserting another cartridge and stor ing the removed cartridge in a safe off-si[...]

13 AccuGuard Server for RDX User Guide v1.1 Use Administrator Level Account This software us es the features and capabilities of the Microsoft Window s XP Professional ( SP2), Windows Server 2003/2008, and Window s Vista operating syst ems. As a best practice, users of this software should not create admi nistrator accounts with blank pa sswor ds. [...]

14 AccuGuard Server for RDX User Guide v1.1 Backing up and Restoring Configuration Settings Backing Up (Export) An off-site copy of your configuration setting s shou ld be saved to protect ag ainst site-wide disasters. In addition to your original inst allation media and y our purchased license key (if applicab le), you should save the followin g: [...]

15 AccuGuard Server for RDX User Guide v1.1 Overview of User Interface This section provides a general overview of the software user interface components. • Home • Explore • Cartridges • Options • Results • Alerts[...]

16 AccuGuard Server for RDX User Guide v1.1 Home The Home page provides a dashboard view of the software's current status and activities. From the Home page you can add a protection plan, edit a protection plan, re move a protection plan and view the status of a currently running pro tecti on plan or a completed protect ion plan. The Home page[...]

17 AccuGuard Server for RDX User Guide v1.1 "Run now" ( ). The plan can be edited by clicking "Edit settings" ( ). The plan can be removed from the soft ware by clicking "Remove plan" ( ). Removing a plan does not delete the data stored by the plan. The data saved by the plan can s till be restored. See Explore and Res[...]

18 AccuGuard Server for RDX User Guide v1.1 Explore You can view the co ntents of your archived data and restore your fil es by clicking on the E xplore button in the left panel. You can even open th e file using the applicat ion that created t he file. For example, you can view a word proce ssing doc ument, spreadsheet, or text file by right click[...]

19 AccuGuard Server for RDX User Guide v1.1 Cartridges The Cartridges page shows the cartri dges that have been presented to the softw are. Information such as the cartridge name, serial number, status (Available or Offline), si ze of the cartridge, % free space, and the drive letter of the cartridge dock ar e displayed in the top panel of the page[...]

20 AccuGuard Server for RDX User Guide v1.1 Options This page allows you to specify h ow you want to identify a new removable disk cartridge, conf igure rotation reminders and override the default li stening port. • Explore Settings tab • New Cartridge tab • Rotation tab When you have completed configu ring the options you can make the choice[...]

21 AccuGuard Server for RDX User Guide v1.1 Explore Settings tab The Explore feature of this software uses the Micr osoft Web Client service to access archives. If the WebClient service is disabled you must use the Search ba r to find indivi dual files to restore or restore all files in a protection plan by clicking the "Restore" button. [...]

22 AccuGuard Server for RDX User Guide v1.1 New Cartridge tab  The New Cartri dge tab allows you to choose ho w the software wi ll handle a removable disk cartridge that is being presented to the soft ware for the first time. By default, the software w ill detect the in sertion of a new cartridge and prompt you to enter a name and description of[...]

23 AccuGuard Server for RDX User Guide v1.1 Rotation tab Using multiple removable disk cart ridges and creating a ro tation st rategy is a best practice for ensuring the safety of your valuable data. See Cart ridge R otation Suggestions for ideas on a cartridge rotation strategy. You can configure the software to re mind you to change ca rtridges b[...]

24 AccuGuard Server for RDX User Guide v1.1 Results The Results Page display s the history of all task s run by the software. A log file wil l be created for each plan run that is completed or canceled. The lo g can be displayed by clic king the " View Log" link . Selecting a run for a protect ion plan in the list shows det ails of the ru[...]

25 AccuGuard Server for RDX User Guide v1.1 Alerts This product uses Alerts to provi de status alerts of protection plans and disk cartridges used with the software. Alerts range from helpful reminders to erro r conditions regarding prot ection plan execution. When an Alert occurs the softwa re will create a popup from th e Windows notification are[...]

26 AccuGuard Server for RDX User Guide v1.1 See the Help topic Importing a Ca rtridge for more information. Alert - Cartridge Rotation Remi nder Using the Options page , you can config ure the software to remind you to change c artridges by clicking on the "Remind me to rotate media" option . See Rotation tab for mor e information. When i[...]

27 AccuGuard Server for RDX User Guide v1.1 the Alerts page. If you want to use the cartri dge with the software you can click "Cartridge" in the left panel and click the "Cart ridge Utilities" drop down and ch oose "Erase Cartridge". This process w ill erase all data on your cartridge. See Ca rtridge Utilities for mor[...]

28 AccuGuard Server for RDX User Guide v1.1 Creating Protection Plans This software al lows you to create and save backup Protection Plans to store your data on a local or networked storage location. A Protecti on Plan i s made up of a plan ty pe (for files, Excha nge or SQL), selections relevant to the type (which files an d wh ere to store the da[...]

29 AccuGuard Server for RDX User Guide v1.1 Start tab When "Add a Protection Plan" is clic ked on the Home page the softw are will display th e "Create a Protection Plan" screen. The Start ta b is where you begin to create pr otection plans for your data. Choosing a Protection Plan The software helps you begin protecting your da[...]

30 AccuGuard Server for RDX User Guide v1.1 See "Items that this soft ware will not arch ive" to see what files will no t be archived. Two additional protection pl ans are only available with Server versions of this so ftware. These plans are: Exchange Storage Groups Choose the "Exchange Storage Groups " option to archive Micros[...]

31 AccuGuard Server for RDX User Guide v1.1 Selections tab The second step in creating a protection plan is to confirm or change the files y ou want to archive. Selections for the 'Personal Data and Settings' plan When the Personal Data and Settings pl an is chosen in the Start tab , the Selections tab will present all the users of the co[...]

32 AccuGuard Server for RDX User Guide v1.1 Settings to be archived. If the check box next to a folder or file does not contai n a check mark then that folder or file and all su bfolders and files will not be arch ived. By default the software w ill display only the f olders of the hard drive selected. Indiv idual files can be viewed by using your [...]

33 AccuGuard Server for RDX User Guide v1.1 Excluding Files Your computer contains many types of files. The ty pes of files could range from si mple text files to word processing files, spreadsheets, pictures , projects, music, vide o files and so on. When the software i s run for the first ti me, it will perform data compression and data deduplica[...]

34 AccuGuard Server for RDX User Guide v1.1 Plan Name tab The third step in creating a protec ti on plan is to give the p lan a name and a description. It is recommended that you choose a plan name that easily and briefly describes the data that the plan will archive. Then you can enter a long er description that ca n remind yo u of the purpose and[...]

35 AccuGuard Server for RDX User Guide v1.1 Cartridges tab The fourth step in creat ing a protection plan is choosing the cart ridge that will receive t he data from your plan. It is hi ghly recommended that more than one cartridge be used to protect your data (see Cartridge Rotation). By default, the software w ill assign all of your cartridges to[...]

36 AccuGuard Server for RDX User Guide v1.1 Schedule tab The final step in creating a protection plan is to set a s chedule for when the plan will execute. The software allows you to schedul e a protection plan to run daily, we ekly, monthly or even hourly. You can also fi nish creating your protection plan wi thout setting a sch edule. Choosi ng N[...]

37 AccuGuard Server for RDX User Guide v1.1 When you have completed your changes click "Next" to move to the Schedule tab, or click the "Schedule" tab, an d click "Finish". Th e software will change t o the Home page and the saved protection plan will be s hown. See the Home topic for more inf ormation.  [...]

38 AccuGuard Server for RDX User Guide v1.1 Advanced The Advanced scheduling opti on allows you to run a protection plan a s an alternate user. Tha t is, a user account that is diff erent fr om the user which is currently lo gged in to the co mputer where the software is installed. See "Run as" below. The Advanced option also allows you t[...]

39 AccuGuard Server for RDX User Guide v1.1 An additional set of options to create enhanced sched ules is available by clicking "Advan ced". The "Start Date" field allows you to choose th e starting day for the pl an to run. The "End Date" field all ows you to choose the date that the plan will stop runn ing. This fiel[...]

40 AccuGuard Server for RDX User Guide v1.1 Run this plan only when logged on This option is enabled when setting a sch edule for a protection plan. When cr eating a scheduled task in Windows, Windows a sks for your credential s, that is, your User acco unt and password that you used to log in to yo ur computer. As a best practice, your administrat[...]

41 AccuGuard Server for RDX User Guide v1.1 Run, Edit, Remove a Plan Click on the link s below for details on run ning, editing and removing prot ection plans. • Running Protection Plans • Editing Protect ion Plans • Removing Protection Plans[...]

42 AccuGuard Server for RDX User Guide v1.1 Running a Plan Protection Plans may be executed either as U nscheduled or Scheduled plans. An Unscheduled plan can only be ex ecuted by clicking "Run Now" ( ). A Scheduled plan can be executed by waiting for the chos en day and ti me to start the pl an or by clicking "R un Now". Run an[...]

43 AccuGuard Server for RDX User Guide v1.1 Editing a Plan A saved protection plan can be edited anytime the plan is not running. The plan can be edited by clicking "Edit setti ngs" ( ). The layout for editing a plan is the same as creating a plan. Edit ing a plan begins with th e Selections tab instead of the Start tab. You cannot chang [...]

44 AccuGuard Server for RDX User Guide v1.1 Removing a Plan A protection plan can be removed from th e software by clicki ng "Remove plan" ( ). The plan will be removed from the "My Saved Protec tion Plans" panel on th e Home page. Removing a plan does not delete the data stor ed by the plan. You can still restor e data from the[...]

45 AccuGuard Server for RDX User Guide v1.1 Explore and Restore Restoring your data with this software is qu ick and easy. To find and restore your data use any of the followi ng methods: • Use the Search bar and ent er whole filenames, partial f ilenames, or wild card entr ies such as *.doc • Explore a protection plan to view folders and files[...]

46 AccuGuard Server for RDX User Guide v1.1 Finding a Plan's Archive Times When you open the Explore page by clicking on the Explore but ton in the left panel, y ou will be presented with a calendar showing th e current day of the current month. Dates of the month that are in bold font are days when a protection plan has run. (Please refer to [...]

47 AccuGuard Server for RDX User Guide v1.1 Exploring and Restoring Folders and Files This software provides instant access to the da ta you ha ve archived by taking advantage o f the random access capabilities of hard disk drives. The process of finding and rest oring your data is easy because the software can display yo ur data using the same Wi [...]

48 AccuGuard Server for RDX User Guide v1.1 Using the Search Bar The Search function is a quick and easy way to find any version of any file t hat you have archived with this software. You can search for a fi lename by typing part of the filename in the Search bar or by typing in a wildcard. Th e Search function will look for all files that this so[...]

49 AccuGuard Server for RDX User Guide v1.1 Interpreting the Search Results When a search parameter is entered into th e Search bar, the softwar e displays the: • name of the file. • folder where the file resides. • the number of versions of the file. Entering a wildcard type search will show all fi les matching the search parameters. For ins[...]

50 AccuGuard Server for RDX User Guide v1.1 Restoring from the Search Results You can restore a sing le file from the Search Result s by right clicking on the file an d choosing "Save As". You will be presented with a "Save As" dialog and you can then choose the folder to sav e your restored file. When "Save As" is cho[...]

51 AccuGuard Server for RDX User Guide v1.1 Exploring a Plan  Note - The Explore feature uses th e Microsoft WebClient service to access archives. If the WebClient service is disabled you must use the Search ba r to find indi vidual files to restore, or restore all fil es in a protection plan by clicking the "Restore" button. O n Windo[...]

52 AccuGuard Server for RDX User Guide v1.1 Drag & Drop Restore You can restore a sing le file or groups of files u s ing the same standard drag and drop or cop y and paste methods that you use when tr ansferring your files within Mi crosoft Windows My Computer or Explorer. Restoring a file begins wit h findin g the protection plan recovery poi[...]

53 AccuGuard Server for RDX User Guide v1.1 Restoring a Plan Step 1 - Find the pl an In addition to restoring an indivi dual file or a group of files, the sof tware can restore the entire protection plan. Generally, you would only need to restore an entire protection plan in the case of moving files, acciden tal deletion, or restorin g a system aft[...]

54 AccuGuard Server for RDX User Guide v1.1 • Choose Missing files and files that are older if you want the restore operation to restore files that no longer exist in the folder (missing) and to replace older fil es already in the folder with newer files from your protection pl an. You might choose thi s option to replace current fi les with the [...]

55 AccuGuard Server for RDX User Guide v1.1 Restoring Exchange Storage Groups An Exchange P rotection Plan ba cks up Exchange databases and log files in each Storage Group selected. After the plan runs, eligible logs are tr uncated. This page discusses the process of restoring and recovering Exchange 2003 and Exchange 2007 databases. This software [...]

56 AccuGuard Server for RDX User Guide v1.1 Restoring SQL Server Databases A SQL Server Protection Plan backs up all files fo r each SQL Server database selected. T his page discusses the process of restoring and recovering SQL Server databases. In addition to restoring an indivi dual file or a group of files, the sof tware can restore the entire p[...]

57 AccuGuard Server for RDX User Guide v1.1 Interpreting Results Click on the link below for an explanation of Protection Plan results. • Protection Plan Results[...]

58 AccuGuard Server for RDX User Guide v1.1 Protection Plan Results You can access the res ults of plan runs using one of two methods. One method i s to select the "Status" lin k when the plan is finish ed. The "Status" lin e will change to show a link. The link may say OK, Alert, Cancelled, Error, or Warning . When the link nex[...]

59 AccuGuard Server for RDX User Guide v1.1 Cartridges The Cartridge page shows the curr ent availability of a cartridge and the ph ysical free space of the cartridge. Utilities are available to eject or erase a cartridge as well as change the name and encrypt the cartridge. The serial number that i s found on the cartridge label is show n under th[...]

60 AccuGuard Server for RDX User Guide v1.1 Importing a Cartridge You can move a cartridge that co ntains archives stored by the software to any other software installation. For example, you may have software i nstallations on computers named A and B. A cartridge that ha s archives stored from computer A can be mo ve d to the installation on comput[...]

61 AccuGuard Server for RDX User Guide v1.1 Cartridge Capacity The informat ion displayed in the Ca rtridge page helps show how effi ciently archives are saving disk space. Each time a cartridge is inserted in to the dock, the software w ill display the phys ical free space of the cartridge under the "% Free" column. The percentage of phy[...]

62 AccuGuard Server for RDX User Guide v1.1 Cartridge Utilities The "Cartridge Utilities" drop down menu allows a cartridge to be ejected, erased, or to manage encryption. Eject Cartridge A cartridge can be ejected from the dock by clicking the "Cartridge Utilities" drop down menu and clicking "Eject Cartridge" . This [...]

63 AccuGuard Server for RDX User Guide v1.1 kits, product documentation, white papers, a nd Know ledge Base articles. It is recommended that you read about EFS by searching the Microsoft Knowledge Base using your web bro wser to open the Microsoft home page, click on Support and then clic k on Knowledge Base and search "Encrypting File System&[...]

64 AccuGuard Server for RDX User Guide v1.1 Cartridge Edit Edit the Cartridge Name and Description The name and description of the ca rtridge can be changed at any time. The softwa re will ensure that your protection plans and your pro tected data wi ll follow the name change of the cartridge. You can change the na me of your cartridge by high ligh[...]

65 AccuGuard Server for RDX User Guide v1.1 Cartridge Remove You can permanently re move a ca rtridge from the soft ware. Yo u might permanently remove a cartridge if you want to set a ca rtridge aside for long term archiving, to ha ve available just for restoring data. This helps redu ce the number of cartridges you are viewing in the Cartridge St[...]

66 AccuGuard Server for RDX User Guide v1.1 Cartridge Full In the event your cartridge becomes full, you can: • set the cartridge aside and use the cartridge for restoring your files and purchase more cartridges. • erase the cartridge and use the cartridge again (N ote: erasing the cartridge will erase all files that you stored onto the cartrid[...]

67 AccuGuard Server for RDX User Guide v1.1 New Media When a cartridge is used wi th this software for th e first ti me, the software will display a New Medi a window. Choos ing "Yes " If the Yes option is chosen, the softw are will display a screen that allows you to ent er a name for the cartridge and a description for th e cartri dge. [...]

68 AccuGuard Server for RDX User Guide v1.1 Trademarks Copyright © 2010 Tandberg Data and © 2005 - 2010 Data Storage Group, Inc. All Rights Reserved. All trademarks are the property of their respective companies.[...]