TANDBERG 2200 manual

Codian IP VCR IP VCR 2200 Series MSE 8220 Blade Printable Online Help Version 2.3(1.1) June 2008[...]

TANDBERG Philip Pedersens vei 20 1366 Lysaker Norway Telephone: +47 67 125 125 Telefax: +47 67 125 234 Video: +47 67 117 777 E-mail: tandberg@tandberg.com[...]

3 T able of cont ents Logging into the web interfa ce ................................................................................................. .................................................................... 7 Watching a recording from the IP VCR ..........................................................................................[...]

4 Adding and updat ing folders .................................................................................................... ................................................................... 38 Storing recordin gs external ly .................................................................................................. ................[...]

5 DiffServ conf iguration ......................................................................................................... ...................................................................... 84 Default se ttings ............................................................................................................... ..............[...]

6 Codian ......................................................................................................................... ................................................................................. 130 Software licenses ...................................................................................................................[...]

7 Logging int o the w eb inter face The Codian IP VCR web interface is used for administerin g the IP VCR device, managing recordings, users, and pre- defined endpoints. You can also perform many recording-rela ted tasks u sing the web interface that you cannot otherwise do. When connecting to the Codian IP VCR web interface, you must log in so tha[...]

8 W atching a r ecor ding from the IP VCR The IP VCR offers a variety of ways to watch stored recordings. These incl ude watching recordings using an H.323 endpoint and watching recordings by web streaming. Watching recordings can be an interactive exp erience. The following pages provide detailed explan ations of the options available. Refe r to t[...]

9 Using a video endpoint t o wa tch r ec ordings You may watch recordings sto red on the IP VCR using an H.323 or SIP video endpoint. There are a number of ways to connect to the IP VCR; refer to the sections below for details of the option s available to you: • Connecting directly using a phone number • Connecting via the auto attendant • Be[...]

10 Entering a PIN If you connect to a protected recording, you will be presented with the PI N entr y screen, and will hear audio prompts playing. Use your endpoint's numeric keypad to en ter the PIN, followe d by #. (Note that some endpoints require you to activate the keypad before dialing, for example by pressing the # key.) Using playback [...]

11 To skip quickly backwards though a recording (fast rewind): 1. Change the camera control to “far”. 2. Use the left control to enga ge rewind mode. The video will ra pidly rewind, skippin g several seconds backwards at a time, and the playback time will be shown in the corner of the screen. 3. When you reach the point from which you wish to r[...]

12 Usi ng an auto atten dan t Your system administrator may have set up an auto attendant fo r you to use to view stored recordings. An auto attendant presents you with a menu from which you can choose a recording to watch. For further information about watching and creating recordin gs, refer to the document "Watching Reco rdings", avail[...]

13 To exit DTMF navigation mode: • press the pound (hash) key twice as follows: ## The message "DTMF menu navigation disabled" appears brie fly at the bottom of the auto attendan t display. When in DTMF navigation mode, you will not be able to use the number keys to enter the numeric ID of a recording. Typically, you will have these opt[...]

14 Using s treaming t o vie w rec or dings The Codian IP VCR supports streaming, which involves sending recorded media (audio and video) to a remote computer, allowing the user to watch an d listen to the recording. To view a recording using streaming: 1. Go to Recordings . 2. Click Watch next to a stored o r in-progress recording. (Not e that HD r[...]

15 Using t he IP VCR to mak e a r ec ording The IP VCR allows you to crea te recordings in a number of different wa ys. These include recording conferences on the MCU, recording single video endpoints non -interactively and via the recording c onsole, and transparent recording of point-to-point calls with another endpoint. The following pages provi[...]

16 A utoma tically rec or ding a co nfer enc e on a C odian MCU There are a number of different ways in which you can config ure your IP VCR and MCU to re cord conferences that take place on the MCU. The following are described here: • Configuring the MCU to call th e IP address of the IP VCR • Using gatekeeper IDs to r ecord conferences direct[...]

17 Note that if you are intending to use this m ethod frequently with the same folder, it will be quicker to configure the recording ID as an endpoint on the MCU. The procedure is the same as when you configure an H.323 endpoint on the MCU. For more information, on the MCU, go to Endpoints > Add H.323 e ndpoint and view the online help. Configur[...]

18 Non-inte ractive r ecor ding of an endpoint Depending on the configuration of the IP VCR, you may be able to make record ings non-interactively. That is, once connected to the IP VCR, recording takes place automatically, and with no feedback to the user. If you would prefer to have more feedback when making re cordings , consider using the recor[...]

19 6. Press Call endpoint or Call sel ected endpoint . 7. Answer the call on the video endpoint. Recording will start. Controlling the recording The nature of non-interacti ve recording is that the user has little or no control over recording. When you have finished recording, simply hang up the call to end and store the recording.[...]

20 Using the r ec ording c onsole The recording console allows you to make recordings intera ctiv ely. That is, it allows you to monitor the recording while it is in progress, to check that the view is a s you require. Refer to the sections below for further in formation on using the recording console: • Connecting to the recording console • Un[...]

21 Status A status indication is displayed in the bottom left -hand corner of the recording console. It shows the current sta te of recording. When you first en ter the recording console, the status indication will show paused . Recording length The length of the recording is shown in the bo ttom right-hand corner of the screen, as minutes and seco[...]

22 Recor ding poin t-to-point calls The IP VCR is able to transparently record po int-to-point calls. A point-to-point call is one where just two endpoints a re involved - the traditional type of call. If you wish to reco rd point-to-point calls, the gatekeeper settings of the IP VCR must be configured correctly (see Configuring gatekeeper settings[...]

23 Calling out fr om the IP VCR As well as using your video endpoint to call into the IP VCR in order to make and wa tch recordings, you may also perform both of these functions using the IP V CR to call out to your endpoint. The sections belo w explain how to call out from the IP VCR to make and watc h recordings: • Calling out to watch a record[...]

24 Understanding the playback and recording para meters pages Whether calling out to play ba ck or to record, you must specify which endpoint you wish to call. The Playback parameters and recording parameters pages are very similar. Refer to the table below for d etails: Field Field description Usage tips Playback parameters There are no playback -[...]

25 strongly favor a resolution of at least 25 frames per second. • Favor sharpness : the IP VCR will use the highest resolution that is appropriate for what is being v iewed. • Balanced : the IP VCR will select se ttings that balance resolution and frame rate (where the frame rate will no t be less than 12 frames per second). Transmitted video [...]

26 H.239 (c onte nt channel video) support The H.239 protocol allows the Codian IP VCR to support an additional video stream to or from each connected H.323 endpoint. Thus, there are potentially 3 me dia stream s between each H.323 endpoint and the IP VCR: audio, main vid eo and H.239 video. In general, the main video channel is us ed for motion vi[...]

27 Creating customized MPEG and Windows Media Video format files The MPEG and WM Converter Tool is a tool that converts .codian files to MPEG-1 or Windows Media Video (.wmv) format. It is available from the Support area at www.codian.com . The MPEG and WM Converter Tool enables you to create MPEG videos or Windows Media vid eos that includ e up to [...]

28 Understanding the rec or dings list The Recordings list displays information about stored recordings. To view the recordings list, go to Recordings > Recording list . See the tables below for an explanation of the fields that display. Stored recordings are one of: • recordings that have been made using the IP VCR • recordings that have be[...]

29 currently viewing. up option to go up one level in the folder hierarchy. To view a list of stored re cordings in a folder, click the name of the folder. Stored recordings The Stored Recordings tabl e displays a list of all recordin gs stored in the folder that you are curr ently viewing. The following information is displayed for each stored rec[...]

30 the registration, or n/a if no identifier i s set. (see Configuring gatekeeper settings ). To register a recording with a SIP registrar, the IP VCR must be configured with a SIP registrar (se e Configuring SIP settings ). Length The length of the recording. Recorded at The time at which a recording was started or uploaded. Recording controls Rem[...]

31 V ie wing and updating r ec ording de tails To view recording information for a particular recordin g, use your browser to view the IP VCR web interface, and go to Recordings . Locate the recording you are interested in using the Stored recordings list, and click on its name. The recording information page allows you to change the displa yed nam[...]

32 Recording status Full details of a recording are shown here. R efer to the ta ble below for more information on the fields displayed: Field Field description Usage tips Time of recording Displays the time and date when this recording was started or uploaded. Duration Displays the length of the recording. Recorded media Displays full details abou[...]

33 To permanently remove this recording from the IP VCR, click Delete this recording . Any active connections to this recording will be terminated. To transcode this recording for streaming, click Transcode to streaming format . Note tha t you can configure the IP VCR to automatically transcod e and store all new recordings to streaming format; to [...]

34 T rans ferr ing record ing s Although you can make and view recordings with the IP VCR you are not restricted to wa tching only recordings made with the IP VCR. Neither must you use the I P VCR to watch recordings you have made. Refe r to the sections below for how to transfer recordin gs to and from the IP VCR. Uploading recordings onto the IP [...]

35 To download a recording from the IP VCR follow these steps: 1. Use your browser to view the IP VCR web interface, and go to Recordings . 2. Browse the folder hierarchy to locate the recording you want to download and click on its name 3. The Recording details page will be displayed (see Viewing and updating recording details ). 4. Click download[...]

36 Understanding the fo lder list The Folder list displays the hierarchy of folders on the IP VCR. Folders are used to group stored recordings together in a convenient manner. Stored recordings are one of: • recordings that have been made using the IP VCR • recordings that have been uploaded to the IP VCR (see Transferring recording s ) • rec[...]

37 2. Click the delete folder lin k next to the name of the folder that you want to delete. Note that when you delete a folder, an y recordings stored on the IP VCR inside t he folder are moved to the top level folder and are not themselves deleted. (Note that any externally stored recordings inside a folder that you delete will not be deleted; the[...]

38 Adding and upda ting f olders To add or update a folder: 1. Go to Recordings > Folders : o To create a new folder, cli ck the create sub folder link next the folder hierarchy in which you want to create a new folder o To update and existing folder, click the configuration link next to the folder that you want to update 2. Complete the Add new[...]

39 the IP VCR. Point to point call incoming prefix Specifies a sequence of digits the H.323 gatekeeper may use to identify whi ch calls to route through the IP VCR to make recordings in this folder of point- to-point calls. If specified, this value will be register ed as a prefix with the gatekeeper. This field is required if you want users to be a[...]

40 the folder hierarchy. the folder without logging in. A publically accessible folder can be PIN protected or not. The list of publically accessi ble folders on the Streaming-only interface provides no indication of folder hierarchy. Ther efore, any folders with the same name will be indistinguishable on the Streaming-only interface. External stor[...]

41 Current status Recording ID gatekeeper state Recording console ID gatekeeper state Auto attendant ID gatekeeper state The status of a folder's IDs with resp ect to its H.323 gatekeeper registration. The possible states for each folder ID are: • n/a This ID is not configured to be registered with a gatekee per; because of this, there is no[...]

42 Stor ing record ing s exte rna ll y About external storage Any IP VCR folder (including the root) can be configured to link to an external Ne twor k File System (NFS) location. Recordings in a folder configured to link to a n NFS location can either physically be stored on the IP VCR or in the NFS location. The set of recordings asso ciated with[...]

43 H.323 gatekeeper registration of externally stored recordings Each IP VCR folder that links to an external location has a separate "Register external recordings with gatekeeper" setting. When this is sele cted, each external recording re tains its own H.323 gatekeeper and SIP registration option. If "Register external recordings w[...]

44 Understanding the c onnec tions list The Connections list displays information about all recordings and playbacks currently in prog ress, as well as calls to the auto attendant. To view the Connections list, go to Connections . See the table below for an explanation of the field s that display: • Active connections • Connection controls Acti[...]

45 V ie wing c onnec tion status Extended details about active c onnections may be viewed on the connection status page. To view th ese: 1. Go to Connections . 2. Click a connection name to display the conn ection status page. An overview of the connection sta tus is shown on this page . Basic connection details are sh own, as well as per-endpoint [...]

46 V ie wing a c onnec t ed endpoint's displa y When watching a recording, you can m onitor the playback shown on a user's video endpoint. You may also monitor the display when making point-to-point recordings. The monitor di splay is not available for streaming playback connection s. To monitor the display: 1. Go to Connections . 2. Clic[...]

47 V ie wing a c onnec ted endpoint's camer a When making a recording, yo u can control the viewing angl e, zoom and focus of the camera on your video endpoint. These settings are not availabl e for streaming playback connections. To customize the vie w: 1. Go to Connections . 2. Click a connection name to display the conn ection status page. [...]

48 V ie wing a c onnec ted endpoin t's audio signals In general, the audio settings are for advanced troubleshootin g. Audio settings are not available for streaming playba cks. You can view these settings by selecting this option: 1. Go to Connections . 2. Click a connection name to display the conn ection status page. 3. Click the Audi o tab[...]

49 V ie wing a c onnec ted endpoin t's media statistics You may view statistics about the video and audio stream s to and from the IP VCR while making and watchin g recordings. The statistics are not avai lable for streaming playba ck connections. To view the connection statistics: 1. Go to Connections . 2. Click a connection name to display t[...]

50 imply potential network problems. Media information If the time stamps or marker bits (or both) are detected to be unreliable in the incoming video stream, information will be displayed here. This field is not displayed when there is no problem with the time stamps and marker bits. Where there is a problem the following text is displayed: "[...]

51 For example, if all participants in the conference were watching a single pa rt icipant a t full scree n, no other participants' video streams would be needed at all. So the IP VCR would request that those streams were sent at a low bit ra te in order to avoid needless use of network bandwidth. If the receive bit rat e has been limited to b[...]

52 VCR to this endpoint. Frame rate The frame rate of the video stream currently being sent to the endpoint. Temporal/spatial A number that represents the tradeoff between video quality and frame rate. A smaller number implies that the IP VCR prioritizes sending quality video at the expense of a lower frame rate. A larger number implies that the IP[...]

53 Packet loss reported A count of the reported packet loss on the control channel. Sender reports A count of the number of "sender report" type RTCP packets sent by the IP VCR. These are typically sent by any device that is sending RTP media. Other A count of the number of reports seen by the IP VCR that are neither sender nor receiver r[...]

54 V ie wing a c onnec ted endpoin t's diagnostics You may view diagnostics for an endpoint's connection to the IP VCR while making and watching recordings. The diagnostics are not available fo r streaming playback connections . To view the diagno stics: 1. Go to Connections . 2. Click a connection name to display the conn ection status p[...]

55 Displa ying the endpoint list To display the Endpoint List, go to Endpoints . The Endpoint List displays all endpoints that have been configured within the IP VCR. To add a new H.323 endpoint, select Add H. 323 . To add a new SIP endpoint, select Add SIP . To delete configured endpoints, check th e ones you want to delete and select Delete selec[...]

56 C onfiguring H.323 endpoints You can configure H.323 endpoints to work with the IP VCR by choosing Endpoints > Add H.323 . This makes i t easier to call out to endpoints because you can choo se names from a list rather than adding network addresses. Refer to the table below for tips on adding an H.323 endpoint to the IP VCR. After en tering t[...]

57 • Favor sharpness : the IP VCR will use the highest resolution that is appropriate for what is being vi ewed • Balanced : the IP VCR will select settings that balance resolution and frame rate (where the frame rate will no t be less than 12 frames per second) Transmitted video resolutions Choose the setting for tran smitted video resolutions[...]

58 C onfiguring SIP endpoints To configure the SIP endpoints to work with the IP VCR, go to Endpoints > Add SIP . Refer to the table below for tips on adding a SIP endpoint to the IP VCR. After entering the settings, click Add endpoint . Field Field description Usage tips Name The name of the endpoint. Address The IP address, host name, or SIP U[...]

59 Transmitted video resolutions Choose the setting for tran smitted video resolutions from the IP VCR to this endpoint. This setting overrides the unit-wide setting on the S ettings > Connections page. Retain the default setting ( use box-wide setting ) unless you are experiencing problems with the display of certain resolutions by this endpoin[...]

60 Displa ying the gat ewa y list You can configure the Codian IP VCR to work with one or more H.323 gateways . The IP VCR can then effectively call through these configured gateways to one or more endpoints which are register ed with the gateway but would not be reachable directly from the IP VCR. For example, an IP PBX could be configured as a ga[...]

61 Adding and upda ting ga te wa y s You can configure the Codian IP VCR with o ne or more H.323 gateways: • To add an H.323 gateway, go to G ateways > Add new H.323 gateway . After entering the settings d escribed below, click Add H.323 gat eway . • To update an existing H.323 gateway, go to Gateways and click on a gateway name. After updat[...]

62 Displa ying the built-in gat ek eeper registr ation list The IP VCR contains a built-in gatekeeper with which devi ces can register multiple IDs. IDs can be numbers, H.323 IDs (e.g. Fredsendpoint) or prefixes. Up to 25 devices can be regist ered without a feature key. Feature keys ca n be purchased to increase this number. Note : The IP VCR can [...]

63 unknown IDs send (or not to send) LRQs regarding unknown IDs to its neighbor(s). Choose from the options: • Disabled : The IP VCR will only respond to LRQs about IDs registered with itself. It will not forward LRQs about IDs that are not register ed with itself to neighboring gatekeepers. • Enabled, using lo cal return address : The IP VCR w[...]

64 The Registration view sho ws the summary per device (also k nown as the registrant), while the ID view shows individual registrations. This means that registrations fr om the same devi ce are not necessarily lis ted together in the ID view but the view can be sorted by Registrant or Index to help you identify IDs belonging to th e same registran[...]

65 S y stem defined users The IP VCR is pre-configured with tw o user accounts ("admin" and "guest"), but you can also add other users (see Adding and updating users ). Refer to the table below for descriptions of the pre-configured users. User ID Description Usage tips admin The IP VCR must have at least one configured user wit[...]

66 Modifying the "guest" User 1. Go to Users . 2. Click guest . 3. Refer to the table belo w to determine the m ost appropriate settings for the user . 4. After entering the settings , click Update user settings . Field Field description More information User ID The log-in name used to access the IP VCR web browser. This is fixed at "[...]

67 User privilege le v els Every configured user in the IP VCR has an associated priv ilege level. There are four d efined privilege levels which determine the amount of control the user ha s over the IP VCR and its settings. Refer to the table below for details. Privilege level Access administrator The main difference between an administrator and [...]

68 • View recordings via streaming ( Recordings ) recording list only Users with this privilege level can: • Change their own profile ( Profile ) • View the list of stored recordin gs ( Record ings ) The recordings list shows any configured E.1 64 numbe rs, and so is useful for finding out what number to dial to play back a stored recording t[...]

69 Displa ying the user list The User list gives you a quick overview of all configured u sers on the IP VCR and provides a brief overview of some of their settings. To display this list, go to Users . Refer to the table b elow for assistance. Field Field description User ID The log-in name that the user needs to use to access the IP VCR web browse[...]

70 Adding and upda ting users You can add users to and update u sers on the IP VCR. Although most information is identical for both tasks, some fields differ. The IP VCR supports up to 200 users. Adding a user To add a user: 1. Go to Users . 2. Click Add new user . 3. Complete the fields referring to t he table below to determine the most ap propri[...]

71 Updating y our user pr ofile You can make some changes to your user profile. To do this, go to Update user profile . Refer to the table below for tips. Field Field description More information Name Your name, which identifies you to other users. Changing this field does not change your log-in User ID. Password You can enter a new password. Re-en[...]

72 C onfiguring network settings To configure the network settings on the IP VCR and check the network status, go to Network > Port A or Network > Port B . The IP VCR has two Ethernet interfaces, Port A and Port B . The configuration pages for the two interfaces look and behave similarly, and so are described together. Differences will be not[...]

73 Secondary name server (DNS) Identifies an optional second name server. Domain name (DNS suffix) Specifies an optional suffix to add when performing DNS lookups. This can allow you to use non-fully qualified host names when referring to a device by host name instead of IP address. For example, if the domain name is set to codian.com , then a requ[...]

74 Duplex Identifies the connection duplex mode: • Full duplex Both devices can send data to each other at the same time • Half duplex Only one device can send to the other a t a time The duplex setting must match that of the d evice to which this port is connected. You only need to select this option if you ha ve chosen manual Ethernet setting[...]

75 C onfiguring IP rout es settings If the Video Firewall feature is enabled (see Upgrading the firmware ), you will need to set u p one or more routing settings to control how IP traffic flows in and out of the IP VCR. It is important that these s ettings are configured correctly, or you may be unable to make calls to or from the IP VCR or access [...]

76 Adding a new IP route To add a new route, first enter the deta ils using the table below for reference. When you are satisfied wi th the details entered, click Add IP route to make the addition. If the route already exists , or aliases (overlaps) an existing route, you will be prompted to correct the problem an d try again. Field Field descripti[...]

77 If a manually configured route specifies Port B (for example) and that port is disabled, packets matching that route will not be automatically routed via Port A, but d iscarde d. You should take care to avoid this situation. Current IP status This table shows the current default gateway and name server( s) for Ethernet Ports A and B. No fields c[...]

78 C onfiguring IP ser vic es To configure IP services, go to Network > Services . Use this page to control the type of serv ices that may be accessed via Ethernet Ports A and B. You might use this if one Ethernet port is connected to a network outside your organization's firewall, a nd you wish to restrict the level of access that external[...]

79 conference participants who are using H.323. If a port is disabled, this option will be unavailable. Incoming SIP (TCP) Allows/rejects incoming calls to the IP VCR using SIP over TCP. Disabling this option will not prevent outgoing calls to SIP devices being made by the IP VCR. That is, the IP VCR will need to dial out to conference participants[...]

80 SNMP on Port B. Note that by d efault SNMP Traps are sent to port UDP port 162 (on the destination network management station); this is configurable. For more information, refer to Configuring SNMP settings . H.323 gatekeeper Defines the ports for the H.323 gatekeeper. If a por t is disabled, this option will be unavailable. You must use the sam[...]

81 C onfiguring SNMP settings To configure monitoring using SNMP, go to Netwo rk > SNMP . The IP VCR sends out an SNMP trap when the device is sh ut down or started up. The SM NP page allows you to set various parameters; when you are satisfied with the se ttings, click Update SNMP settings . Note that: • The 'system up time' tha t a[...]

82 Trap receiver addresses 1 to 4 Enter the IP address or hostname for up to fo ur devices that will rec eive both the general and the authentication failure traps . The traps that are sent by the IP VCR are all SNMP v1 traps. You can configure trap receivers or you can view the MIB using a MIB browser. You can set the UDP port number for the trap [...]

83 C onfiguring QoS settings To configure Quality of Service (QoS) on the IP VCR for audio and video , go to Network > QoS . QoS is a term that refers to a network's abili ty to customiz e the treatment of specific cla sses of data. For example, QoS can be used to prioritize audio transmissions and video transmissions over HTTP traffic. The[...]

84 • Bits 0-2 set IP precedence (the priority of the packet). • Bit 3 sets delay: 0 = normal delay, 1 = low d elay. • Bit 4 sets throughput: 0 = normal throughput, 1 = high throughput. • Bit 5 sets reliability: 0 = normal reliability, 1 = high reliabili ty. • Bits 6-7 are reserved for future use and ca nnot be set using the IP VCR interfa[...]

85 Displa ying and resetting sy st em time The system date and time for the IP VCR can be set manually or using the Network Tim e Protocol (NTP). To configure Time settings, go to Settings > Time . System time The current system date and time is displayed. If you do not have NTP enabled and need to update the system date and/or time manually, ty[...]

86 C onfiguring encr yption settings You can configure the IP VCR to record encrypted conferences on an MCU and encrypted calls from H.323 endpoints, and to encrypt the connection when playing back a recording to an H.323 endpoint. Notes: • An encrypted recording can b e later played back to an endpoint that is not capable of AES encryption, and [...]

87 C onfiguring global c onnec tion settings You can modify the global connection settin gs for the IP VCR choosing by Settings > Connections . However, many of these values can be overwritten by o ther IP VCR or endpoint settings. • Connection settings • Advanced settings Connection settings Refer to this table for assistance configuring th[...]

88 to restrict trans mitted video resolutions for all endpoints. Default bandwidth from IP VCR Identifies the network capa city (measured in bits per second) used by the me dia channels established by the IP VCR to a single parti cipant. When the IP VCR makes a call to an endpoint, the IP VCR chooses the maximum bandwidth that is allowed to be used[...]

89 the endpoint. The IP VCR chooses an audio codec from those available, and sends audio data to the endpoint in that format. Audio codecs to IP VCR Which audio codecs the IP VCR advertises to remote endpoints, restrict ing the endpoints' choice of channels available for sending audio data to the IP VCR. Video codecs from IP VCR Restricts the [...]

90 best with these resolu tions. Video format The video format used and transmitted by the IP VCR. • NTSC The IP VCR will favor transmitting video at 30 frames per second, at SIF-like resolutions. • PAL The IP VCR will favor transmitting video at 25 frames per second, at CIF-like resolutions. NTSC is typically used in North America, whi le PAL [...]

91 Use recording or folder name as caller / called ID When selected, the recordin g or folder name is used for the ID instead of the default device name. When selected, for calls in to the IP VCR the called ID will be: • the recording's name for calls directly to a recording for play back • the default device name for calls to the (unnamed[...]

92 C onfiguring gat ek eeper settings To configure gatekeep er settings, go to Settings > Gatekeeper . You can configure the IP VCR to use a gatekeeper, which can ma ke it easier for end-users to watch and make recordings using directory numbers rather than requiring them to know the IP address or ho st name of the IP VCR. Note that recording ID[...]

93 Gatekeeper registration type Controls how the IP VCR identifies itself wh en registering with its configured gatekeeper. Codian recommends that you use the Terminal / gateway option unless you are using a service prefix or point-to-point prefix (in this case, use Gateway ). Only use a different option if you are: • having specific problems •[...]

94 the registration prefix is "99", then the recording will be registered with the gatekeeper with a gateke eper ID of "992222" • register as a service prefix : the numbers are used as a service prefix for the IP VCR on the gatekeep er. That means that any number beginning with the prefix will be directed to the IP VCR. Any nu[...]

95 Deregister recording prefixes when all recording ports are in use When selected, configured recording prefixes (both the Prefix for IP VCR re gistrations if used as a service prefix and the Point to point call incoming prefi x set for any folders) will be deregistered wh en all recording ports are in use on the IP VCR. This setting is for use in[...]

96 VCR registrations for all registrations from the IP VCR. table above. Play back prefix Displays the prefix registe red with the gatekeeper for playing back stored record ings. For more information about this prefix, refer to the table above. Active registrations page If you click details , shown next to the Number of active registrations status [...]

97 IP VCR gat ek eeper registr ation beha vior This is a summary of the gate keeper regi stration behavior on the IP VCR. It also explains how you can use a gatekeeper for load balancing. Choice of registered IDs With the exception of point-to-point prefixes (which are ex plained below), gatekeeper us age starts with configuring unique Numeric ID s[...]

98 1. If the Prefix for IP VCR registrati ons has been configured and the called numbe r starts with that prefix, then the IP VCR tries to match th e rest of the called ID number (i.e. the part after the prefix) to a recording's Numeric ID or to one of the folder IDs. 2. If a Play back prefix has been configured and it matches the cal led numb[...]

99 Load balancing You can use prefixes to balance the load between a number of IP VCRs by registering them with th e same prefixes and selecting the "deregi ster" options: • the Play back prefix will be d eregistered if the Deregist er play back prefix when all play back ports are in use setting is selected and all play back ports are i[...]

100 C onfiguring SIP settings SIP calls will select the audio and video codecs to use from those allowed on the Settings > Connections page, unless the call is with a endpoint configured with a Custom codec (refer to Configuring SIP endpoints for more information). Refer to this table for assi stance configuring the SIP settings. After making an[...]

101 address through a registrar or not. Outgoing transport Whether the outgoing transport will be TCP or UDP. If your SIP devices use TC P, select TCP as the outgoing transport. If your SIP devices use UDP, select UDP as the outgoin g tran sport. The IP VCR accepts connections on both TCP and UDP.[...]

102 C onfiguring H.239 settings These settings affect the behavior of the IP VCR with regard to H.239. H.239 is the protocol that allows for an additional video channel (known as the content channel) alongside the main video channel in a video-conferencing call; for example, a user may wish to record a slide presentatio n from a laptop as part of a[...]

103 Adding a cust om auto a ttendant banner You can add a custom banner image to the auto at tendant configured on the IP VCR as follows: 1. Go to Settings > Banner . 2. Set the banner up using the table belo w to determine the most appropria te settings. 3. Click Update . Field Field description Usage tips Auto attendant banner Default Chooses [...]

104 C onfiguring r eco rding settings You may customize a variety of the recording settings for the IP VCR to most closely fit your needs. To view and change the recording settings, choos e Settings > Recording . When you have finished editing any of the fields, click Apply changes to make them take ef fect. Refer to the table below for a descri[...]

105 • Side-by-side • Loudest speaker with small picture-in- picture • Loudest speaker with large picture-in- picture speakers will exchange places depending on who is speaking. Multicast transmit IP address range Use these fields to specify the range of multicast addresses to which th e IP VCR may send multicast media for streaming. If these [...]

106 endpoint. You can, however, choose either to have all recordings transcoded to streaming media by checking Store streaming media (below) or to transcode individual recordings to streaming media (refer to Viewing and updating recording details ). Any SD recordings made whil e HD video capture mode is on, can be played back on a video endpoint. S[...]

107 1 Streaming recording video bit rate 2 video bit rates) in a form suitable for streaming to users' desktop machines (see Using streaming to view recordings ). These settings control which bit rates are used for the streaming video – typical usage would be to configure one low value suitable for users connecting over a low bandwidth link,[...]

108 Upgrading the firm ware If you need to upgrade the firmware or a ctivate features on the IP VCR, re fer to these topics: • Upgrading the main IP VCR software image • Upgrading the loader software image • Enabling IP VCR features Upgrading the main IP VCR software image The main IP VCR software image is typically the only firmware componen[...]

109 Enabling IP VCR features The IP VCR requires activation before mo st of its fea tures can be used. (If the IP VCR has not been activated, th e banner at the top of the web interface will show a prominent warnin g; in every ot her respect the web interface will look and behave normally.) Advanced IP VCR features (such as Video Firewall ) are not[...]

110 Shutting down and r estar ting the IP VCR It is sometimes necessary to shut down the IP VCR, generally to restart as part of an upgrade (see Upgrading the firmware ). You should also shut down the I P VCR before intentionally removing power from the IP VCR. Shutting down the IP VCR will cause all playbacks to finish, allows the IP VCR to ensure[...]

111 Displa ying general sta tus The General Status displays an ov er view of the IP VCR status. To access this information, go to Status > General. Refer to the table belo w for details of the information displayed Field Field Description System status Model The specific Codian IP VCR model. Serial number The unique serial number of the IP VCR. [...]

112 Displa ying rec ording status The Recording status displays the status of stored recordings and recordings being played back. To a ccess this information, go to Status > Recording. Many of the fields show the current value, the highest valu e attained (in parentheses), and the maximum value the field may take. To reset to the maximum values,[...]

113 Total length of recordings The combined duration of all recordings accessible by the IP VCR. This includes recordings made using the IP VCR, those uplo aded to it and those stored ex ternally on an NFS server. Total length of internal recordings The combined duration of all recordings stored internally on the IP VCR. This includes recordings ma[...]

114 Displa ying hardw are health sta tus The Health Status displays information about the hardware com ponents of the IP VCR. To acce ss this information, go to Status > Health. To reset these values, click Cl ear . Refer to the table below for assistance in interpreting the information displayed . Field Field description Usage tips Fans Voltage[...]

115 W orking with the ev ent logs If you are experiencing complex issu es that require advanced troubleshooting, you may need to collect information from the IP VCR logs. Typically, you will be working with Codi an Technical Support who can help you obtain these logs. Event log The last 2000 status messages generated by the IP VCR are displayed in [...]

116 H.323/SIP log The H.323/SIP log page records every H.323 and SIP message rece ived or transmitted from th e IP VCR. The log can be exported in an .xml file. By default the H.323/SIP log is di sabled because it affects performance, but Codian support may ask you to enable it if there is a pr oblem with a unit in your n etwork.[...]

117 Logging using sy slog You can send the Event log to one or more syslog servers on the network for storage or analysis. To configure the syslog facility, go to Events > Syslog In this section: • Syslog settings • Using syslog Syslog settings Refer to this table for assi stance when configuring Syslog setting s: Field Field description Usa[...]

118 • 22 - local use 6 (local6) • 23 - local use 7 (local7) Using syslog The events tha t are forwarded to the syslog re ceiver hosts are controlled by the cap ture filter. To define a syslog server, simply enter its IP address and then click Update syslog settings . The number of packets sent to each configured host is disp layed next to its I[...]

119 SIP: A dvanc ed SIP implementation The IP VCR implements SIP as defined in RFC 3261. Any produc t wishing to establish SIP ca lls with the IP VCR should implement INVITE, ACK, BYE, and CANCEL messages along wi th responses from 1xx to 6xx. The IP VCR acts as a client and does not return 5xx and 6xx responses itself; ho wever, proxies and other [...]

120 C ustomizing the user inter face In this section: • Controlling the auto-refreshing of status pages on the IP VCR • Controlling the display of thumbnail preview images • Customizing voice prompts on the IP VCR The IP VCR provides you with options for customizing the voice prompts, the viewing of thumbnail previews, and for controlling the[...]

121 The customization of voice prompts is co ntrolled via the web interface. Go to Settings > User interface . Refer to the sections below for details of the options available and for a description of the information displayed : • Using default US English voi ce prompts • Uploading a customization package • Viewing the available voice pr o[...]

122 Viewing the available voice prompts You may review the voice prompt customiz ations available in the table headed Installed voice prom pts . The Installed voice prompts list displays all voice prompt cust omizations, providing details for thos e which ha ve alternatives uploaded. Because these l ists can be quite long, by defa ult they are hidd[...]

123 If you upload a file that is not in this format, the upload may fail or the voice prompt ma y sound distorted when heard by users. Use an audio editing package of y our choice to make any conversions required. See Making the best possible recordings for how to obtain the best possible v oic e prompts for your IP VCR customization. Note that in [...]

124 You may wish to delete all cu stomizations. To do this, press Delete all . Remember that y ou may revert to the default set of voice prompts without needing to dele te any alternative customizations (see Using default US English voice prompts ). Voice prompt specification Below is a complete list of the voice prompts that may be customized. The[...]

125 Volume Record prompts using a relatively cons tant loudness of voice. Alth ough it may take some trial and error, the best recordings will result from speaking loud enough that the voice is recorded loudly compar ed to any residual background noise, but not so loudly that it sounds distorted when played back.[...]

126 C ustomization: More inf ormation There are three customization levels on the unit (fo r voice-prompts, web interface, help pages, an d text messages): • the factory default files tha t are provided in US English • localization files that are some times installed by a reseller • customized voice prompts files that ca n be uploaded and dow[...]

127 Backing up and restoring the c onfigura tion You can save the configuration of the IP VCR to a file tha t y ou can store away from the unit. If necessary this file can be used to restore the configuration of the unit. To back up the configuration: 1. Ensure that the FTP service is enabled on the Network > Services page. 2. Connect to the IP [...]

128 Network c onnec tivity testing The Network connectivity page can be used for troubleshooting issues that arise because of problems in the network between the IP VCR and a remote video conf erencing devi ce being called (or a devic e from which a user is attempting to call the IP VCR). The Network connectivity pa ge enables you to attempt to &ap[...]

129 C onfiguring SSL cer tificates If the IP VCR has the Secure management (HTTPS) feature key installed , and you en able the secure web service on the Network > Services page, you will be able to access the w eb interface of the IP VCR using HTTPS. The IP VCR has a local certificate and private key pre- installed and this will be used by defau[...]

130 C ontac t details and license inf ormation Please refer to the followin g sections for details of where to get further he lp and for additional software license information: • Codian • Software licenses Codian The Codian IP VCR firmware is Copyright © Codian 2003-2008 except where specifically me ntioned below. All rights reserved. For fur[...]

131 1. Redistributions of source code must retain the above co pyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the abov e copyright notice, this li st of conditions and the following disclaimer in the documentation and/or other materials pro vided with the distribution. 3. All a[...]

132 2. Redistributions in binary form (compiled executables a nd libraries) must reproduce the above copyright notice, definition, disclaimer, and this list of conditions in documentation and/or other ma terials provided with the distribution. The sole exception to this cond ition is redistribution of a standard UnZipSFX binary (including SFXWiz) a[...]

133 Redistribution and use in source and binary f orms, with or without modification, are permitted provided tha t the following conditions are met: 1. Redistributions of source code must retain the above co pyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the abov e copyright no[...]

134 1. Redistributions of source code must retain the copyri ght notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the abov e copyright notice, this li st of conditions and the following disclaimer in the documentation and/or other materials pro vided with the distribution. 3. All adverti[...]

135 THE SOFTWARE IS PROVIDED "AS IS", WITHOU T WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTI ES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTH ORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CON[...]

136 A AES See encryption Active connections Understanding the connections list: link Adding users Adding and updating users: link Admin user Syste m defined us ers: link Alternate gatekeeper Configuring gatekeeper settings: link Audio codecs Configuring H.323 endpoints: link Configuring SIP endpoints: link Configuring global connection settings: li[...]

137 How displayed on endpoint: link Main video as: link Playback in main video channel: lin k Sources: link Streaming: link Content channel vs main video H.239 (content channel video) support: link Copyright Contact details and license information: link Custom banner Auto attendants: link Custom codec selection Calling out from the IP VCR: link Cus[...]

138 Event log Capture filter: link Display filter: link Working with the event logs: link Export recordings Adding and updating folders: link F FECC Auto attendants: link Configuring H.323 endpoints: link Configuring SIP endpoints: link Folder list Understanding the folder list: link Folders Auto attendant ID: link Configuring gatekeeper settings: [...]

139 IVR See auto attendants Interlaced video optimization Configuring global connection settings: link L LCFs Displaying the gatekeeper r egistration list: link LRQs Displaying the gatekeeper r egistration list: link Load balancing Configuring gatekeeper settings: link Localization Customization: More information: link Logging in Logging into the w[...]

140 Pre-configured endpoints Calling out from the IP VCR: link Q Quality of service settings Configuring QoS settings: link R Recording Calling out from the IP VCR: link Numeric ID: link PIN: link Recording IDs Adding and updating folders: link Configuring gatekeeper settings: link , link Recording configuration Viewing and updating recording detai[...]

141 Stopping recordings Understanding the recordings list: link Streaming Adding and updating folders: link Configuring IP services: link Configuring recording settings: link Multicast: link Port reservation: link To view recordings: link Viewing and updating recording details: link Streaming viewers Understanding the connections list: link Syslog [...]

142 Voice prompts Customizing the user interface: link W WMP Configuring recording settings: link Watching a recording Calling out from the IP VCR: link Understanding the recordings list: link Using a video endpoint to watch recordin gs: link Watching a recording from the IP VCR: link Web conferencing key H.239 (content channel video) support: lin [...]