Technicolor - Thomson 780 (WL) manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Technicolor - Thomson 780 (WL). La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Technicolor - Thomson 780 (WL) o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Technicolor - Thomson 780 (WL) se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Technicolor - Thomson 780 (WL), sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Technicolor - Thomson 780 (WL) debe contener:
- información acerca de las especificaciones técnicas del dispositivo Technicolor - Thomson 780 (WL)
- nombre de fabricante y año de fabricación del dispositivo Technicolor - Thomson 780 (WL)
- condiciones de uso, configuración y mantenimiento del dispositivo Technicolor - Thomson 780 (WL)
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Technicolor - Thomson 780 (WL) no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Technicolor - Thomson 780 (WL) y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Technicolor - Thomson en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Technicolor - Thomson 780 (WL), como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Technicolor - Thomson 780 (WL), el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Technicolor - Thomson 780 (WL). Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

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    SpeedTouch™ 780 (WL) User’s Guide MGCP[...]

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    Copyrigh t Copyright ©1999-2005 THOMSON. All rights reserved. Distribution and copying of th is document, u se and commun ication of i ts contents is no t permitted without written aut horization from THOMSON. The c ontent of this docu ment is furnished for informational use only , may be subject to change without notice, and should not be constru[...]

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    Contents E-DOC-CTC-20051 017-0153 v1. 0 i Contents About this User’s Guid e ........................... ................... 1 1 Getting to know your SpeedTouch™ ......................... 3 1.1 SpeedTouch™ LED Behaviour .. .................. ............. ............ ........... 4 1.2 Accessing your SpeedTouch™ .. ....................... ..[...]

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    Contents E-DOC-CTC-2005 1017-0153 v1 .0 ii 4 Voice over IP .......... .............................. ........................ 37 4.1 Telephony Setup ....... .................. .......................... ............ ........... 38 4.2 Supplementary Telephony Services ........... ............. ............ ......... 40 5 SpeedTouch™ Web Inte rface[...]

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    Contents E-DOC-CTC-20051 017-0153 v1. 0 iii 5.5 Toolbox ................ ............ .......................... ............. ............ ......... 64 5.5.1 Remote Assistance .................. ........... ........... .............. ........... .............. ............ ............. 6 5 5.5.2 Telepho ny ....... .............. ............ ....[...]

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    Contents E-DOC-CTC-2005 1017-0153 v1 .0 iv 6.1 General SpeedTouch™ Troubleshooting ... .................. ........ ....... 106 6.1.1 Wired Ethernet Troublesh ooting ..................... ........... ........... ........... ............... ........... 107 6.1.2 Wirel ess Ethern et Troubleshooti ng.................... ........... .............. ...[...]

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    About this User’s Guide 1 E-DOC-CTC-20051 017-0153 v1. 0 About this User’s Guide Used symbols The following symbols are us ed in this User’ s Guide: Terminology Generally , the Spe edT ouch™780(i) and the SpeedT ouch™ 780(i) WL will be referred to as SpeedT ouch™ in this User’ s Guide. Documentation and software updates THOMSON contin[...]

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    About this User’s Guide 2 E-DOC-CTC-2005 1017-0153 v1 .0[...]

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    3 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ 1 Getting to know your SpeedTouch™ Introduction With the SpeedT ouch™780 (W L) (Wireless) Residential DSL Gateway with V oice over IP (V oiP) you can build a secure ho me or small office network, seamlessly connecting wire d and wireless devices, surf th e Internet at[...]

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    4 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedT ouch™ is equipped with a number o f LEDs on its front panel, indic ating the state of the device during no rmal operation. The following table shows the meaning of the differ ent LEDs. Indicator Description Nam[...]

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    5 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ WLAN Green Blinking Wireles s activity , WP A encryption Solid on No wireless ac tivity , WP A encryption Amber Blinking Wirele ss ac tivity , WEP encryption Solid on No wireless ac tivity , WEP encryption Red Blinki ng Wireless activit y , no se curity Solid on No wirele[...]

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    6 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™ 1.2 Accessing your SpeedTouch™ Access methods Y our SpeedT ouch™ is accessible in one of the fo llowing ways: Access Method Can be used to W eb browser Configure your SpeedT ouch™ via HTTP or HTTPS. For more information, see “1.2.1 Access via the W eb Interface”[...]

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    7 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ 1.2.1 Access via the Web Interface To access the SpeedTouch™ via the Web interface Proceed as fol lows: 1 Open a Web browser . 2 In the address bar , type your SpeedT ouch™’ s IP ad dress or DNS host name ( h ttp://speedtouch.lan or 192.168.1.2 54 by default) The Sp[...]

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    8 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™ 1.2.2 Access via CLI To access the SpeedTouch™ via the Command Line Interface (CLI) Y ou can access the Command Line Inter face (CLI) via:  A T elnet session This requires a TCP/ IP connection between the h ost from which the T elnet session is opened an d the SpeedT[...]

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    9 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ To start a Telnet session Proceed as fol lows: 1 Open a telnet application. 2 Connect to your SpeedT ouch™. 3 Enter your SpeedT ouch™ security user name and password. As soon as you have opened a session to the CLI, the Speed T ouch™ banner is displayed, followed by[...]

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    10 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™ 1.2.3 Access via FTP To access the SpeedTouch™ via the File Transfer Protocol (FTP) Y ou can access the file system of the Speed T ouch™ via the File T ransfer Protocol (F TP), in order to:  Restore or back up configuration files, templates or language packs.  [...]

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    11 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ File system access rights In the different directories you have the following righ ts: Common FTP commands Depending on the access rights you have in a directory , you can use one of the following comma nds: Directory Access rights root NO read/write dl read/write Use th[...]

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    12 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™ FTP file transf er T o allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt, type bin and press ENTER . Example. Quote site command All the CLI commands can be executed from within an F TP sessi on. Only complete CLI commands (in other w[...]

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    13 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 1 Getting to know your SpeedTouch™ 1.2.4 Remote Assistance To access the SpeedTouch™ remotely Y ou can make you r SpeedT ouch accessible from the Internet with regard to remote support. In this w ay , you can allow your help desk to access your SpeedT ouch™ remotely . To enable remote access Proceed a[...]

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    14 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 1 Getting to know your SpeedTouch™[...]

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    15 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2 Local Network Setup Introduction The SpeedT ouch™ offers you the fo llowing local n etworking solution s:  Wired Ethernet  USB (v1.1)  Wireless Ethernet on the SpeedT ouch™780 WL Device settings Once you have connected a device, you can personalise its settings. For more[...]

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    16 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup 2.1 Wired Ethernet Local network The Ethernet ports on the back panel allow you to connect the S peedT ouch™ to an existing 10 or 100Base-T Ethernet networ k or one (or more) computer(s) with an installed Ethern et card. Using the Speed T ouch™ Ethernet switch, yo u can create a lo[...]

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    17[...]

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    18 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup To install Windows USB drivers The first time you connect the SpeedT ouch™ to your computer th rough the USB port, you will be prompted for a USB drive r as soon as you plug th e USB cable into the computer . Y ou can find the required USB driver softwa re on the Setup CD. The instal[...]

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    19 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup To verify USB connectivity in Windows The SpeedT ouch™ USB connection is rep res ented as a local network interface. Y ou can easily check this interface by open ing the Network Connec tions wind ow from Windows’ Control P anel. To install Mac USB drivers Y ou can find the required[...]

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    20 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup 2.3 Wireless Ethernet Introduction The SpeedT ouch™ 780 W L Wi-Fi® certifie d IEEE 802.11g compliant wireless access point allows multi ple comput ers to connect wirelessly to your local network over the SpeedT ouch™ Wireless LAN environm ent. The SpeedT ouch™ is backward compat[...]

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    21 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2.3.1 Wireless Basics 802.11b/g  802.11b is an IEEE standard , operating at 2,4 GHz at a speed of up to 11 Mb/s.  802.11g, a newer IEEE standard also operat ing at 2,4 GHz, gives you up to 54 Mb/s speed, more secur ity and better performanc e. Wireless Fidelity The Wi-Fi certific[...]

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    22 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup Antennas Direct the external antenna to allow optimizatio n of the wirele ss link. If for example the antenna is e rect, wirele ss links in the hor izontal pl ane are favou red. Please note that the antenn a characteris tics are influe nced by the environm ent, that is by reflections o[...]

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    23 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2.3.2 Connecting Wireless Cl ients for the First Time Wireless default settings After every Reset-to-Defau lts, the SpeedT ouch™ wireless acce ss point configuration is returned to its initial d efault settings. These default settings are:  Security level is low (secur ity disable[...]

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    24 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup First-time association example The example below shows ho w the SpeedT ouch™ wirele ss netwo rk is presented towards a Windows XP Service Pack 2 system. Proceed as follo ws to associate your wireless client to the SpeedT ouch™: 1 Click the network icon in the notification area: The[...]

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    25 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2.3.3 Wireless Security Introduction Since the SpeedT ouch™ wireless enviro nment is a radio envi ronment, precautions must be taken to ensure that your wireless netwo rk is sa fe from malici ous intruders. T o secure your wireless netw ork, the following wireless access point settin[...]

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    26 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup Access Control List (ACL) The SpeedT ouch™ features a managed Acce ss Control List (ACL ) and a physical registration mechanism i n the form of the Asso ciation / Registration but ton on the front panel of your SpeedT ouch™. On the Wireless Access Point pa ge, you have the foll owi[...]

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    27 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2.3.4 Connecting Additi onal Wireless Clients Preconditions Make sure that:  The SpeedT ouch™ is turned on and ready for service.  The SpeedT ouch™ has been confi g ured as DHCP server (default).  The wireless client adapter s have b een installed on all the computers you [...]

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    28 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup Registering client s via the association button Proceed as follo ws to register new wir e less network clients via the association button: 1 Push the Association butto n on the SpeedT ouch™front panel for at least two seconds. The WLAN LED toggles betwee n green and red. The ACL will[...]

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    29 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 2 Local Network Setup 2.3.5 Extending the Range of Your Wirelstess Network Wireless Distribution System (WDS) The SpeedT ouch™ fea tures th e Wireless Distribution Syst em (WDS) functionality . This feature allows you to extend the range of your wireless network by in troducing one or more WDS-enabled de [...]

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    30 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 2 Local Network Setup To configure WDS Pr oceed as follo ws: 1 Go to the Spe edT ouch ™ W eb pages. 2 In the menu, select Home Netw ork . 3 Click your WLAN. 4 In the upper ri gh t corner , click Configure . 5 On the Wireless Access Point page, in the Pick a task list, click Configure WDS . 6 Select WDS En[...]

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    31 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 3 Internet Connectivi ty Dial-In Clients 3 Internet Connectivity Dial-In Clients Introduction If you want to set u p initial Internet connectivity using th e Home Ins tall Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide. Access methods Depending on the c[...]

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    32 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 3 Internet Connectivi ty Dial-In Clients Embedded PPP dial-in clients The SpeedT ouch™’ s embedded PP P dial-in client allows you to establish an Intern et connection for co mputers residing on your local network, using only one computer of the network to control the client. If this compu ter runs:  [...]

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    33 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 3 Internet Connectivi ty Dial-In Clients 3.1 SpeedTouch™ Web Pages Introduction As the SpeedT ouch™ W eb pages are controllable from any Operating System with an installed W eb browser , the method to establish PPP sessio ns described later , can be used on any computer system. For more information on I[...]

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    34 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 3 Internet Connectivi ty Dial-In Clients Terminating an Internet session Proceed as follo ws to close an active PPP connection: 1 Go to the SpeedT ouch™ W eb pages. 2 Click Disconnect at the appropriate broadband connection. The SpeedT ouch™ embedded PPP d ial-in cl ient closes the Internet connection. [...]

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    35 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 3 Internet Connectivi ty Dial-In Clients 3.2 Internet Gateway Device Control Agent Introduction Windows XP users can easily establish PP P sessions, thanks to the Windows XP Internet Gateway Device (IGD) Discovery an d Control Clien t that allows you t o control the SpeedT ouch™ directly from you computer[...]

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    36 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 3 Internet Connectivi ty Dial-In Clients Internet connection status As long as the SpeedT ouch™ embedded PPP dial-in client is connected, you can view the connection status and some counters by d ouble-clicking th e Interne t Connecti on icon in th e Network Connections window . Terminating an Internet se[...]

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    37 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 4 Voice over IP 4 Voice over IP Voice over IP Internet telephony or V oice over IP (V oIP) can be defined as the transfer of telephone calls over your Internet connection. The SpeedTouch™ VoIP solution With your SpeedT ouch™ you can make Internet and regu lar telephone calls using traditional analogue p[...]

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    38 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 4 Voice over IP 4.1 Telephony Setup Telephony installation The SpeedT ouch™ is eq uipped to conn ect one or two analogue phones or faxes. Use a phone cable with RJ-11 connectors to: 1 Wire the SpeedT ouch™ Phone po rt(s) to your phone(s) or fax. 2 If your SpeedT ouch has a black-coloured port la beled &[...]

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    39 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 4 Voice over IP Enable the telephony service Proceed as follows to enab le the tele phony service: 1 Go to the Spe edT ouch ™ W eb pages. 2 In the menu, select T oolbox > T elephony . 3 In the upper ri gh t corner , click Configure. 4 Select Service Enab led . 5 Click Apply . Configure the telephony se[...]

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    40 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 4 Voice over IP 4.2 Supplementary Telephony Services Supported telephony services Depending on your provider’ s configu ration, the following services will be available. For more information on how to use some of these services, see “U s i n g t h e services on the phon e” on page 41 . Service Descrip[...]

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    41 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 4 Voice over IP Using the services on the phone The following tabl e explains how t o us e a telephony service. The commands depend on your prov ider’ s configurati on and might be differe nt from those described here. For more information, see your provider’ s documentati on. Make sure your phon e is o[...]

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    42 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 4 Voice over IP Command overview The table below lists all standard servic e codes of the telephony services. These might be different on you r SpeedT ouch™, depending on your pro vider . Conference Call (3 Parties) T o set up a conference call: 1[...]

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    43 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5 SpeedTouch™ Web Interface SpeedTouch™ documentation Consult:  The SpeedT ouch™ Installation and Setup Guide for more information on setup and ins tallation procedures.[...]

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    44 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.1 Navigation Navigation components The SpeedT ouch™ W eb in terface consists of the followin g components:  Menu  Language Bar  Navigation Ba r  Notification Area  T asks Menu T asks Navigation bar Notification area Language bar[...]

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    45 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.1.1 Menu Menu items The menu is located on the left si de of the page and consists of the following menu items:  SpeedT ouch : Provides basic information on th e SpeedT ouch™.  Broadband Conne ction : Allows you to view/co nfigure your br oadband connecti ons.  T o[...]

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    46 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.1.2 Language Bar Language bar The language b ar is located under the SpeedT ouch™ logo and allows you to change the language o f th e SpeedT ouch™ We b interface. ! The language ba r will only be sho wn if more than one la nguage is avail able.[...]

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    47 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.1.3 Navigation Bar Navigation bar The na vigation bar is lo cated at the top of the page and allows you to:  View the current user name. Click this name to change your password or switch to another user .  View the current position on the SpeedT ouch™ W eb interface. [...]

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    48 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.1.4 Notification Area Notification area The notification a rea is located unde r the Navigation Bar and is used to display:  Error messages, in dicated by a red traffic li ght.  W arnin gs, indicated by an orange tr affic light.  Information, in dicated by a green tr[...]

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    49 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.1.5 Tasks Tasks T o allow a quick configura tion of your SpeedT ouch™, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.[...]

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    50 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.2 Home SpeedTouch™ home page The SpeedT ouch™ home page gives yo u a sh ort overview of all the configurable aspects of the SpeedT ouch™:  SpeedT ouch  Broadband Conne ction  T oolbox  Home Network[...]

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    51 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.3 SpeedTouch The SpeedTouch men u The SpeedT ouch menu consists of the fo llowing items:  Information  Configuratio n  Event Logs The SpeedTouch page The SpeedT ouch page gives you some basic in formation on the SpeedT ouch™:  Product Information  Configurati[...]

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    52 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.3.1 Information Information The Informat ion page summari zes important info rmation on your SpeedT ouch™. Y ou may need this information when yo u contact your helpdesk.[...]

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    53 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard The Easy Setup Wizar d helps you to configure yo ur SpeedT ouch™ Internet connection. Proceed as follow s to configure the SpeedT ouch™ using the SpeedT ouch™ Easy Setup wizard: 1 In the left menu, cli ck SpeedT ouch . 2 In[...]

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    54 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.3.3 Restart Restarting your SpeedTouch™ Proceed as fol lows: 1 In the left menu, cli ck SpeedT ouch . 2 In the Pick a task list, click Restart .The followi ng message appears: 3 Click Y e s, restart my SpeedT ouch . The SpeedT ouch™ restarts. The SpeedT ouch™ returns to[...]

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    55 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.3.4 Configuration Overview The Overview pa ge displays the current conf iguration of your SpeedT ouch™. Detai ls The Details page displays more de tailed information on the current configu ration of your SpeedT ouch™. Configure The Configure page allows you to change the [...]

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    56 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.3.5 Back up & Restore Introduction The Back up & Restore page allows y ou to:  Save your current configuration.  Restore a previo usly saved configuration. Accessing the Backup & Restore page Proceed as fol lows: 1 In the SpeedT ouch menu, click Configuratio[...]

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    57 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.3.6 Reset to Factory Defaults Introduction The Reset to Factory Defaults page allows yo u to reset the SpeedT ouch™ to return to the initial co nfiguration of yo ur SpeedT ouch™. All your chan ges will be deleted.The following m essage appears: Resetting the SpeedTouch™[...]

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    58 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.3.7 Event Logs Event Logging The Ev ent Logs page summ arizes the last event s recorded on yo ur SpeedT ouch™. Recorded Events The Recorded Events table gives you an overvi ew of the last event logs that have been recorded since the SpeedT ouch™ was tu rned on. The first [...]

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    59 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.4 Broadband Connection The Broadband Connection menu The Broadban d Connection menu consists of followin g menu items:  DSL Connection  Internet Services The Broadband Connection page The Broadban d Connection page gives you a short status overview of the connections co[...]

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    60 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.4.1 Connectivity Check Introduction On this page, you can perform a connectivit y check on an Internet service of y our SpeedT ouch™. The following message appears: Checking your Internet connectivity Proceed as fol lows: 1 In the left menu, cli ck Broadband Connection. 2 I[...]

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    61 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.4.2 DSL Connection Overview Click Overview to view basic informatio n on your DSL connection. Detai ls Click Details to view more deta iled info rmation on your DSL connection.[...]

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    63 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.4.4 Internet Service Settings Accessing the Internet Service Settings page Proceed as fol lows: 1 In the Broadband Connection menu, click Interne t Services. 2 Click the Vi ew m o re link of the Internet se rvice you want to view . Overview The Overview page gives you basic i[...]

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    65 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.1 Remote Assistance Enabling Remote Assistance The Remote Assistance page al lows you to make yo ur SpeedT ouch ™ accessible for remote support. Proceed as follows to use remote assistance: 1 If necessary , type a password in the Password box. 2 Click Enable Remote Assist[...]

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    66 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.2 Telephony Introduction The SpeedT ouch™ is equi pped with:  Tw o Phone po rts allowing you to connect up to two phones for making pho ne calls over the Internet.  One PSTN port allowing you to make phone c alls over the Public Switched T elephone Network (PSTN) ne[...]

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    67 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.3 Game & Application Sharing Overview The Overview pa ge summarizes the applications or games in stalled on a particul ar local host on your n etwork, for which t he SpeedT ouch™ should accept inbo und initiated connections comi ng from the Internet. Configure On the [...]

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    68 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface  Assign a game or appli cation to a specific network device.[...]

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    69 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.4 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follo ws to access the Defined Games & Applications page: 1 In the T oolbo x menu, click Game & App lication Sharing . 2 In the Pick a task list, click Modify a game or[...]

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    70 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.5 Game or Application Definition Accessing the Game or Application Definition page Proceed as follo ws to access the Game or Application Definition page: 1 In the T oolbo x menu, click Game & App lication Sharing . 2 In the Pick a task list, click Modify a game or ap pl[...]

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    71 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Adding a Port Translation rule Proceed as fol lows: 1 Click the Edit link of the TCP/UDP port defin ition of the game or application. 2 In the Proto col list, click the protocol the g ame or applicatio n uses. 3 In the Port Ran ge box, type the port ran ge the game or applica t[...]

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    72 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.6 New Game or Application Creating a new game or application Proceed as fol lows: 1 In the T oolbo x menu, click Game & App lication Sharing . 2 In the Pick a task list, click Create a new game or appl ication .The foll owing window appears: 3 T ype the name of the game[...]

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    73 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.7 Parental Control Parental Control The SpeedT ouch™ allows you to bl ock/allow particul ar W eb sites:  Based on the W eb site’ s URL.  Based on the W eb site’ s content.  By redirecting a W eb site to another W eb site. Overview The Overview pa ge displays:[...]

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    74 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface Deny access to a specific Web site Use this feature if:  Allow is selected under Action for Un known Sites.  Block is selected under Action for Unknown Sites and yo u want to make an exception on an allow rule . For example: you are allo wing “pro vider .com” b ut you[...]

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    75 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Redirecting all Web sites Proceed as fol lows: 1 T ype “*” in the We b S i te box. 2 Click Redirect in the Acti on list . 3 T ype the URL of the W eb site you want to redirect to (for example “mycompany .com/internetpo licy .htm”) in the Redirect box. 4 Click Add . 5 T [...]

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    76 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.8 Web Filtering Activation Accessing this page Proceed as fo llows: 1 In the T oolbo x menu, click Parental Control . 2 In the Pick a task list, click Activate Web Fi ltering License . Web Filtering Activation page This page you can:  Activate a W eb Filtering evaluation[...]

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    77 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.9 Content Level Accessing the Content Level page Proceed as fol lows: 1 In the T oolbo x menu, click Parental Control . 2 Click Configure . 3 Click the Edit link of the content l evel you want to edit. Overview The Content Level page gives you an overview of the different c[...]

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    78 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.10 New Content Level Accessing the New Content Level page On this page you to create a new content level. Proceed as fo llows to access this page: 1 In the T oolbo x menu, click Parental Control . 2 In the upper ri gh t corner , click Configure . 3 In the Pick a task list, [...]

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    79 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Content level de finition Only W eb sites that match th e sele cted content level wi ll be allowed. Proceed as follows: 1 If you want to:  Allow a category: Select the check box next to the category name.  Allow an entire group: Select the check box next to the group na m[...]

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    80 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.11 Firewall About the firewall The firewall allows you to secure traffic from and to the SpeedT ouch™. There ar e different security levels, depending on the degree of se curity you need. Overview The Overview pa ge summarizes the o verall security policy configured on yo[...]

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    81 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Details of a security level T o view the details of the cu rrently active security level: 1 In the T oolbo x menu, click Firewall . 2 Click the Details link. Following informatio n is provided per rule that is part of th e security level  The name of the rule  The Action [...]

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    82 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 6 Select an Action that should be done on t ra ffic for which the security rules applies:  Accept : to allow the traffic to pass  Deny : to drop the traffic (without notification)  Count : to let the traffic pa ss, but count it (Hits) 7 Click Apply .[...]

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    83 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.12 Intrusion Detection Intrusion Detection Y our SpeedT ouch™ protects your network agains t malicious intrusions . The Intrusion Detection page shows you the intrusions you are protected against. The Protec ted Intrusio ns table shows th e number of times the SpeedT ouch[...]

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    84 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.13 Dynamic DNS Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DN S host name (for example john.d yndns.org) to a broadba nd connection even if it is usi ng a dynamic IP address. As soon as the device gets a new IP addr ess, th e dynamic DNS server update[...]

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    85 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.14 User Management Overview The Overview page gives you an overv iew of the currently config ured users and their privileges. Click the name of a user to edit his user account. Configure On the Configure page, you can:  Click Add to create a new user account.  Click E[...]

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    86 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface W AN_A dmin This user can perform on ly W AN related configuration s via any access channel from any origin. User This user has access to the GUI (Overview pages, re mote assistance) via HTTP or HTTPS access channel from LAN origi n only . Guest This user does no t have any pri[...]

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    87 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.15 Edit User Editing a user account Proceed as fol lows: 1 In the T oolbo x menu, click User Management . 2 Under Local User D ata , click the name of the user yo u want to edit. The Edit U ser page app ears. On this page, yo u can:  Click Reset Password to reset the pas[...]

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    88 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.5.16 Change Default User The Default User page On thi s page you can c hange the defa ult user . If users bro wse to the SpeedT ouch™ W eb pages, they will be automatically logged on with this account. Changing the default user Proceed as fol lows: 1 In the T oolbo x menu, [...]

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    89 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.5.17 Add User Adding users Pr oceed as follow s: 1 In the T oolbo x menu, click User Management . 2 In the Pick a task list, click Add new user . 3 The Add User page appears. 4 Under User definition you can configure:  The name of the new user .  The administrati on rig[...]

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    90 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6 Home Network Home Network Menu The Home Ne twork menu consist s of the follow ing items:  Devices Allows you the view /confi gure the devices detected on your l ocal network.  Interfaces Allows you to view/confi gure the interfaces th at are available on the SpeedT ou[...]

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    91 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.6.1 Devices Overview The Overview pa ge gives you an overview of the devices that are currently connected to the SpeedT ouch™ network. Cl ick on a device na me to get more information on a specific device. Configure The Configure page gives you an overview of the devices th[...]

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    92 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6.2 Device Settings Accessing the device settings page Proceed as fol lows: 1 In the Home Network menu, click Devices . 2 In the Detected Device(s) list, click the name of the device you want to view . Overview The Overview page displays the following items:  Information a[...]

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    93 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface Configure The Configure page allows you to:  Change the devi ce informatio n.  Allow a game or service running on th is device to be initiated from the Internet.[...]

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    94 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6.3 Assign Public IP Introduction On this page you can assign th e public IP ad dress of your Intern et Connection(s) to a specific device on your l ocal network. Y ou might want to do this if:  Y ou do not want to use the Netw ork Address T ranslation engine of your Speed[...]

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    95 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface[...]

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    96 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6.5 Access Point Settings Availability This page is only availa ble on SpeedT ouch™ devices equipped with a wireless access point. Accessing the Acce ss Point settings Proceed as fol lows: 1 In the left menu, cli ck Home Network . 2 Under Wireles s , click the name of the A[...]

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    97 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface  Allow multicast from Broadband Network : Displays whether you to allow/deny multicast messa ges f rom the Internet.  WMM : Displays whether WMM is enabled or disabled. Under Security the following fields are available:  Broadcast Network Name : By default the SpeedT o[...]

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    98 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface  128 bit, Alphanumeric : The 104-bit Network key consists of 13 alphanumeric characters.  128 bit, Hexade cimal : The 104-bit Network key consis ts of 26 hexadecimal digits. 4 Click Apply to immediately ap ply your changes. 5 Configure you r wireless cl ie nt(s) with the [...]

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    100 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6.6 Configuring WDS Availability This page is only availa ble on SpeedT ouch™ devices equipped with a wireless access point. What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your wireless network by in troducing on e or more WDS-enabled [...]

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    101 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.6.7 Interfaces Interfaces overview The Inter faces page gives you an overview of the interfaces used on your SpeedT ouch™. If you want to know more about the network settings of a specific interface, click the name of th e interface you want to view .[...]

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    102 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 5 SpeedTouch™ Web Interface 5.6.8 Interface Settings Overview The Overview page gives you an o verview o f the curren t interface settings. Configure The Configure page allows you to:  Change the IP address se ttings of the SpeedT ouch™.  Change the DHCP IP address pool settings. Assigning a new [...]

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    103 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 5 SpeedTouch™ Web Interface 5.6.9 DHCP Pool DHCP Pool page On th e DHCP Pool page, you can create/ change a DHCP pool . Accessing the DHCP Pool page Proceed as fol lows: 1 In the Home Network menu, click Interface s . 2 Click the name of the interface which DHCP pool settings you want to change. 3 Click [...]

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    105 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 6 Troubleshooting 6 Troubleshooting Introduction This chapter suggest solution s for problems you may enco unter while installi ng or configuring y ou r SpeedT ouch™. If the suggestions do not reso lve the problem, look at the support pages on ht tp:// www .speedtouch.com/support or contact your service [...]

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    106 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 6 Troublesho oting 6.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work If none of the LEDs light up, make su re that:  The SpeedT ouch™ is plugged into a power socket outlet.  Y ou are using the correct po wer supply for yo ur SpeedT ouch™ device.  The SpeedT ouch™ is turne[...]

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    107 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 6 Troubleshooting 6.1.1 Wired Ethernet Troubleshooting LAN LED does not light up Make sure that:  The LAN cable is securely conn ected to the 10/100Base-T port.  Y ou are using th e correct ca ble type fo r your Ethernet equi pment, that is UTP CA T5 with RJ-45 connectors.[...]

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    108 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 6 Troublesho oting 6.1.2 Wireless Ethernet Troubleshooting Not able to connect wireless clients Check the following:  If registration is enabled, you must pr ess the 'Association' button to register the wireless client or search for wi reless de vices via the embedded W eb pages.  Make sure[...]

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    109 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 6 Troubleshooting 6.2 UPnP™ on Windows XP Systems SpeedTouch™ not detected by UPnP™ or IGD Control Client Check the following:  Make sure the UPnP™ and Internet Gateway Device Control Client Networking components are added to your Windows XP system.  Y our computer doesn’ t support UPnP™ [...]

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    110 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 6 Troublesho oting Adding IGD Discovery and Control Y our Windows XP system is able t o disco ver and c ontrol Intern et Gateway Devices (IGD), like the Sp eedT ouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Cont rol client to your system. Proceed as fol lows: 1 On [...]

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    111 E-DOC-CTC-20051 017-0153 v1. 0 Chapter 6 Troubleshooting 6.3 Voice over IP Troubleshooting Introduction If you cannot establish a phone cal l via your SpeedT ouch™, try the suggestions below . Calling over VoIP If you have problems call ing via V oIP , check whether:  Y our telephone is correctly co nnected to th e SpeedT ouch™.  Y ou[...]

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    112 E-DOC-CTC-2005 1017-0153 v1 .0 Chapter 6 Troublesho oting 6.4 Reset to Factory Defaults Resetting your SpeedTouch™ Y ou migh t consider a reset to factory defaults as de scribed below . Y ou can choose between:  Software reset  Hardware reset A reset to factory default settings dele tes the configuratio n profile settings. Therefore, af[...]

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    E-DOC-CTC-200 51017-01 53 v1.0 Need more help? Additional help is available online at w ww .speedtouch.com © THOMSON 2005. All rights reserv ed.[...]