Tenda C5 manual

V 1.2[...]

S uper easy IP Came ra 2 is the registered trademark of Shenzhen Tenda Technology Co., L td. A ll the products and product names mentioned here in are th e trademarks or registered trademarks of their respective h olders. Cop y right of the whole product a s integration, includin g its accessories and software, belongs to Shenzhen Tenda Technology [...]

S uper easy IP Came ra 3 Contents 1. Produ ct overview .......................................................................................................................... 7 1.1 Pack age list ........................................................................................................................... 7 1.2 Sy ste m Requirem ent [...]

S uper easy IP Came ra 4 3.4.1. 1 Edit Cam era .................................................................................................. 20 3.4.1. 2 View Event ................................................................................................... 21 3.4.2 Ip hone ................................................................[...]

S uper easy IP Came ra 5 5.2.4 N etwork se tting ........................................................................................................ 38 5.2.4. 1 LA N setti ngs ................................................................ ................................ 38 5.2.4. 2 Wi -F i setting ...........................................[...]

S uper easy IP Came ra 6 5.3.3. 1 Video p arameters s e t ting ................................ .............................................. 51 5.3.4 N etwork se tting ........................................................................................................ 52 5.3.4. 1 LAN setti ng ..................................................[...]

S uper easy IP Came ra 7 1. Product overview 1.1 Package list Please c heck caref u l ly i f all listed items are include d i n the pa c kag e as below: 1 、 One I P - Camera; 2 、 One Qu ick Instal lation G u i de; 3 、 Mou n t in g bracke t s et; 4 、 One R J45 Cable ; 5 、 One P o w er adapte r; Note: Pl ease do c onnect the p ower adapter [...]

S uper easy IP Came ra 8 1.3 Introduction Tenda s uper easy IP Cam e ra provi des a prof essional home or sm a l l business surveill ance Solution . T hr ou g h our m obile pho ne APPs “ Cl o udNe te y e ” and PC so f tware “ Clo udNetey e ForPC” users c an re m ot e vi e w directly , without DDN S dom ain nam e o r s etting any Port ma p p[...]

S uper easy IP Came ra 9 voice w ithin the s cope of th e ca m era to m onitor, the camera wil l trigg e r the alarm automatical ly, and sen d a l arm inf ormation through E-m a il, FTP. 1.5 Hardware overview HD series IP cam e ra （ C50 、 C5 ） C50 C5 If camera image is no t clear, you can rotate the lens to improve[...]

S uper easy IP Came ra 10 SD series IP camera (C30, C3) C30 C3 If camera ima ge is not cl ear , you can rotate t he lens to impro v e[...]

S uper easy IP Came ra 11 2. Installation 2.1.Hardware installation 2.1.1 Table install 2. 1. 1 .1 C u be IP C am e ra Figure 1 .T a k e out the bracket ,tu rn the screw on the cam era base c ounter - c l ock wise to l oosen it. Figure 2 .C a m era conn ect to cam era base, t urn the col lar on the ca m era base clockwis e t o tighten it. Figure 3 [...]

S uper easy IP Came ra 12 2. 1. 2 .1 C u be IP C am e ra Figure 1:Take out t he brack et ,t hen fix th e bracket t o t he wall using screws. Figure 2:Turn th e s crew on t he bracket c ounter - clock wis e t o loosen it. Figure 3:Camera c onnect to bracket, t u r n t he coll a r on the br a ck et clockwis e to tighte n i t. Figure 4:Moving t he cam[...]

S uper easy IP Came ra 13 2.1.3 Hardware Connection 2 .1 .3 . 1 PT Z C a me r a Figure 1 . C onnect an E thernet c able to th e L AN port on your r outer. Note: I f your R o ute r c onnected t o a MODEM. The c a m era is un a bl e to conne ct to the p ort of the MODEM. Figure 2 . C onnect t h e other end o f the Ethern et cable t o the netw o rk i [...]

S uper easy IP Came ra 14 power a dapter to a n earby pow er strip. (Mak e s ure power a dapter is plugged properly into de v ice power r eceptacle. S o m e users m ay m i stakenly plug th e p o w er conn ector to d e vic e ' s audio interfa c e).[...]

S uper easy IP Came ra 15 3. Smartphone View and Install 3. 1 “ CloudNeteye ” downloa d and install You ca n choose any the fol lowing way to download and inst a l l "Cl ou dN eteye" . 3.1.1 Iphone Way 1 : S erach “ Clo u dN eteye ” in A PP Store, download it and instal l. Way 2 : S can the fol lowing QR c o de i nto the A pp Stor[...]

S uper easy IP Came ra 16 3.2 Add IP Camera A s f ollowing, we wil l introdu ce how to add IP camera ba s ed on diff er en t operati ng systems IOS an d A ndroid. 3.2.1 IOS 1. Ru n “CloudN eteye” AP P o n y our Iphon e . 2. You c an choose one of following w ay A. B . C, to add cam era. A: If y ou r Iph one and I P camera is c onnected t o the [...]

S uper easy IP Came ra 17 B: Rec o m mend to sc an QR code to add cam era . Click “ Q RCode ”, an d s can the UID QR code at t he bottom of the cam era ; input passw ord “admin ” ; c lick “Sav e” to fi nish ad d cam era. C: A lso, you can c l ic k “ A dd ” to in put camera U ID numb er m anuall y. ( UI D number is 20 al p hanumeric [...]

S uper easy IP Came ra 18 B: Scan the UID QR code at the bottom of th e camera, input passw ord “ admin” , Cl ick “OK ” to finish add camer a . C: Input U ID num b e r m anually as show in th e f ollowi ng picture; t hen in put passw ord" admin " , click “O K” to f inish ad d camera. (UID numbe r is 20 alpha numeric b el ow th[...]

S uper easy IP Came ra 19 3.4 IP Camera se t ting and management 3.4 .1 Android smartphone Select d e vi ce and h o l d on 3 sec onds or cl ic k “ ” but t o n near the d evice to d o param eters settings. U ser can s e t reconnect, edit camera, v iew sna pshot and re m ove cam era. If y ou r cam era is C50/C 30 , y ou can control PTZ by Finger [...]

S uper easy IP Came ra 20 3 .4 .1 .1 Ed it C ame r a Advanced S e tting a) C an modify the cam e r a ’ s password b) C an adjust co m mon vid eo parameters: video qual it y , video fl ip, video m irror, E nvironment mode c) WiFi setting Click “ Manage W i - Fi network s ” to enter sea rch e d w ireless li st, and th e n y ou can sele c t usab[...]

S uper easy IP Came ra 21 2. Notifi cation: Ther e is 4 alarm modes, Sile nt, Tones only , Vibrat e o n l y , Ringtone a nd V ibrate . e) Reco r di ng Setting: There is 3 options, Of f, Full time, Al ar m . If choose “ Of f ” , camer a stop recordi n g; if choose “ F u l l time ” , c amera reco r d all day; i f choose “ Al a rm ” , c am[...]

S uper easy IP Came ra 22 3. 4. 2 .1 A dv a nc ed S et t i ng a) S ecurity Code : can change t he camer a password b) Vide o setting: can adjust com mon vi d eo param eters: V id eo quality, video flip, vi deo mirr or , Enviro n m ent mode c) WiFi: C lick “ W iFi ” t o enter search ed wirel ess list, and then y ou ca n s elect usa b l e wi rele[...]

S uper easy IP Came ra 23 4. PC View and Install A c cordi n g to addendum 2 “ Env orinm enta l prote c t i on downloa d ” , dow nlo ad “ Cl ou dN eteyeFor P C ” s oftw are. 4.1 Software function Below pictures a r e the scree nshot of “ CloudN eteyeFor PC ” , we wil l explain d etailed bas ed on the above 4 funct ions ： 4.1.1 V ideo [...]

S uper easy IP Came ra 24 4.1.1 Video display A . Show IP cam in f o , i nclude n ame, co n ne ct i on way (LAN 、 P2P 、 RLY), resolutio ns and FPS. B. Rec o rd m anuall y. Click this b utton, wh en it show s i n red, re cording sta rt; click aga in, record ing stop. Thi s function i s a v ailable w hen full ti m e or sch edule recordi n g close[...]

S uper easy IP Came ra 25 4.1.2 Main Functions 4. 1. 2 .1 S y st e m set t i ng A: Snap sh o t a nd video recording path setti ng. Users cl ick “ ” to ch o os e the disk a nd file i n y o ur com puter to s ave snapsh ot and vide o recordi n g. Users c an set the l e ng th of singl e recordi ng. Users c an set the c a m era stop recording w hen [...]

S uper easy IP Came ra 26 Em ail server SMTP h ost SMTP h ost port Yahoo smtp.m ail.y a hoo. c om 25 Sohu smtp.so hu.com 25 Gm a il smtp.gm ail.com 465 Tom smtp.t o m .com 25 A fter f ill the informati on, pls c l i ck “ T est ” , cho ose “ Al low ” in appear t i p s, and click “ Sav e ” to finish a l l email se tt i n g. Pls se e b e l[...]

S uper easy IP Came ra 27 4. 1. 2 .2 P l ay ba c k, B ro ws e s n ap s ho ts an d Ev en t l is t 1) Play back Search fun ct ion , u sers can sear ch all recor ding files of o ne or mor e camera in a certain t ime . Delete f un ction , ca n delete unn e c essary f iles . User s can view the payba ck of th e recordin g , incl ude play, pause, stop, d[...]

S uper easy IP Came ra 28 4. 1. 2 .3 A b ou t show Clo udNetey e version. 4.1.3 Display setting Display split, inclu d e 4, 6, 9, 16 split pa n e, doub le click to f ull screen vi ew. 4.1.4 Dev ic e setting 4. 1. 4 .1 Ed it C ame r a Choose some on e I P c a m era in device list, cl ick “ ” , can d o “ S chedule Re cording ” , “ Rem ot e [...]

S uper easy IP Came ra 29 4. 1 . 4 . 1 . 1 S c h e d u l e R e c o r d i n g 1) F u l l-time re c or ding. Whe n open this f unction, manua l recording f unction wil l stop. 2) A ccording t o the sche dule. When th is f unction st a rt, m anual reco rding fun c t ion will stop . 3) Ev ent recor d i n g. This fun c tio n is availa ble in conditi on [...]

S uper easy IP Came ra 30 4 . 1 . 4 . 1 . 3 Re mo t e d e v i c e i n f o r m a t i o n Remot e d e vi ce inform ation, c h eck the cam e r a i nfo. 4. 1. 4 .2 A dd / De le t e IP Ca m A dd /Delete IP Cam , search I P C a m or ad d manual l y , can supp ort max 1 6 cameras v iew at t he same time. ( when the button is in blu e co l or, then can add[...]

S uper easy IP Came ra 31 5. Web View a nd Setting 5.1 How to log in Web You ca n log in the Web through the followi ng two way s: Way 1: Run “ S etup Wiz a r d ” t o enter W eb . A c cordi n g to addendum 2 “ E n vir onmental pr otection do w nload ” , dow nload “ Setu p Wizard ” softwa re . Double c l ick “ ” , run th is software,[...]

S uper easy IP Came ra 32 Way 2 : U se “ C loudNetey e ” APPs i n smartp h o ne, search camera an d f ind IP a d dr ess, then input th e IP addre s s in browser to enter the W eb . Pls refer to U ser Man u al “ 3 . 2 Add IP C amera ” secti o n, use searc h I P camera f unction. In the devic e l is t info “ 192. 168.X.X ” m eans the c am[...]

S uper easy IP Came ra 33 You ca n select 720 P （ Im a ge q uality i s bes t ） , VGA （ Im age quality is good ） an d QVGA （ Image quality in g eneral ） to view v ideo, e xa m ple for vi ew video by 720P in LA N, by VGA in in t e rn et , by QV G A in smartpho ne . 3) PTZ con trol If th e cam era supp or t s PTZ func tion, y ou ca n click[...]

S uper easy IP Came ra 34 5.2.2 Running status You ca n check som e inform a t ion of the de v ice, exam ple of software v e r s i on, web ve r s ion, Mac ad d r ess, TF/SD c ard statu s. A lso can o p er a te the func t i ons for “Ge t Wan I P A ddress”, “Vie w the Con tents of th e TF/SD card”, “ Format th e TF/SD car d” , “ Stop t [...]

S uper easy IP Came ra 35 5.2.3 Video setting 5. 2. 3 . 1 V id eo p a r am et e r Note: When y o u m odify th e p ar ameters, y ou need t o click A pp l y to save y our setti ngs.[...]

S uper easy IP Came ra 36 5. 2. 3 . 2 A ud io p a r am et er The c a m era supports G .711 and G. 726 audio encoding fo rmat. The sound of t he G. 711 is better, but it occ upies more bandwidth. I f y ou click “ On” of the audio c ap ture, so it w ill transm it audio in corresp onding video stream. Please ope n the au d i o h ere, shoul d y ou [...]

S uper easy IP Came ra 37 5. 2. 3 .3 Im a ge p ar am e te rs The c a m era will s wit ch to Nig ht M ode in the case of poor lig hting, wh en the Nigh t Mode is " On " , and t he IR L ED Control is set "A ut o" . When th e ca m era is in N ight M ode , the im age of the camera is black an d white. If in the day , you see t he im[...]

S uper easy IP Came ra 38 5.2.4 Network setting 5. 2. 4 . 1 L AN s et t in gs There is two way s to assign IP a ddress, on e i s DH CP, one is set m anually ; the defaul t one is DH CP. If y o u want t o c han g e the IP a ddress of the cam era , ch o os e “ set IP M anually ” , and modify the info rmation as t he below picture: Just c h ang e [...]

S uper easy IP Came ra 39 5. 2. 4 .2 Wi - Fi set t i ng Login c amera in wi red conn ection and enter Wi - Fi setting, and then op erate as th e f ollowing steps. Select “ On ” and click “ Search ” , a n d then sele c t wireless R outer in p op up me nu, click “ OK ” and e n t e r i ts passwor d , cl ick “ apply ” t o s ave the w ir[...]

S uper easy IP Came ra 40 Note: U sing the t hird party DDNS , if the http port i s not 80, t he port num ber shoul d be added to the do m ain nam e with ":". Example: http: //chen.dy nddns:80 81. Note: 1: If there is an y questio n about re m ote ac c es s setting, p l s see add endum 1 f o r referenc e. 2 : When y o u m odify th e pa ra[...]

S uper easy IP Came ra 41 5.2. 7 Ala rm settin g 5. 2. 7 . 1 Mo t io n D et ec t io n S et ti n g If us ers s et to m o nit or certain ar ea, when t here is exceptio n o ccurs in t h is a rea, it will tr igg er alarm. In the sen s i ti vi ty options, wh en sensitivi ty hi gher, m ore easily to tri gg er alarm . If th e m ot i on detecti on w indow [...]

S uper easy IP Came ra 42 5. 2. 7 . 2 So u nd d e te ct io n S et t in g If th e cam era Soun d d et e c t ion functio n is " on" an d cl ick " ap ply ", and set " Alarm m ode setting" (Refer to 4.5.3 Al ar m mode se tting, suc h as E -m ail Alarm and Email se tting suc c es s) and” Schedul ed time s e t ting”(Ref [...]

S uper easy IP Came ra 43 5. 2. 7 . 4 Sc h edu l e d t i me se tt i ng Select t he time y ou wa nt t o alarm. The defaul t value is all time. If y ou wa nt to alarm on certain t ime, y ou c an select it on the tim e table. The d e vi ce w ill tr igg e r the alarm only d uring t he sch e dul ed tim e p e ri od, you c an select t h e schedule d time [...]

S uper easy IP Came ra 44 5.2. 8 Advanced setting 5. 2. 8 . 1 A ut o c apt u re The c a m era will s na p to TD/SD c ard or F TP serv er i n the selected tim e by the tim e interval y o u set. If y ou che c k “Save Im ages to the TF/SD ca rd”, the snap pict ures will b e stored i nto SD card during t he setting ti m e. If y ou che c k “Save I[...]

S uper easy IP Came ra 45 A s shown above, i t sets record f rom Mo n 8:30 to 9: 30, you only ne ed t o cl ick the correspo nding time block to s et t hem, th e tim e bl o ck w ill becom e green wh en you sele cted. Note: When y o u m odify th e p ar ameters, y ou need t o click A pp l y to save y our setti ngs. 5. 2. 8 . 3 E -m ai l s et ti n g Wh[...]

S uper easy IP Came ra 46 The SM TP server n ame: It i s m ailbox serv er, for e xam ple of S OHU m ai l b ox, it is “sm tp .s ohu . com”. Pl ease fill all blanks w hich we fil led above. O t herwise, t he settings w ill f ail. Please cli ck “Test ” to test if the E - mail sett i ng i s successf ul. Note: I f it ’ s failure w hen y o u p [...]

S uper easy IP Came ra 47 Cru is e la p s : You can c hoose any nu m ber betw een 1 to 50 , the cam era w ill tu rn t he correspo nding num ber. Note: S u gg est you c r u i se laps no t t o set too bi g, If y ou set it is to o big, the m achine s e rvi ce life w i l l be shorten . PTZ sp eed: There is 3 levels fo r P TZ , fa st , second f ast and [...]

S uper easy IP Came ra 48 5.2.9 System setting 5. 2. 9 .1 Us er ma na ge m en t There a re 3 levels o f user autho rization i n i t.  A d m ini st rat o r: “admin” has the high est autho r it y , can d o an y setting s. The fact or y default passwor d: admin.  User: us er can only operat e t he device b u t can ’ t d o any setti ngs. Th[...]

S uper easy IP Came ra 49 5. 2. 9 .3 Re bo ot IP c a me r a The c a m era will a utom atically restart whe n the firm ware upgra de. The c am era will autom at i cally r estart When chang e the cam era "Power Lin e Frequency "or " A ud i o Ty pe " . 5. 2. 9 . 4 R est o re f act o ry d e fa ul t Restor e f actory defa u l t 5. 2.[...]

S uper easy IP Came ra 50 5.3 SD series Web configuration (C30/C3) 5.3. 1 View video 1. Op eration interface Langu a ge s electi o n: s upport Sim plified C hinese and E nglish Resolu tion selectio n b utton ： VGA /QV G A /QQVGA （ 640 *480/320*2 40/160*1 20 ） PTZ co ntrol butt on ： up/down/lef t/right/ce nter V e rtic a l P a trol/Horiz ont[...]

S uper easy IP Came ra 51 5.3. 2 Run Status You ca n check dev ice firmwa re v ersion, Web UI ver sion, A lias, devic e MAC addr ess , ge t Wan IP A ddress et c . 5.3 .3 Video setting 5. 3. 3 .1 Vi de o p ar a met e rs s e tt i ng OSD/I R LED cont r ol/f lip/mirr or[...]

S uper easy IP Came ra 52 5.3.4 Network setting 5. 3. 4 .1 L A N s et ti n g Camer a ’ s I P address default t o o b t ain from DHC P s e rv er . If y ou wa nt t o change the I P addres s o f the cam era , pl s don ’ t sele c t “ D ynamic IP A ddress ” . Just c h ang e the last part of I P a ddress, th en click “ Update ” but ton to sav[...]

S uper easy IP Came ra 53 Enter th e Wireless LA N Setti ng, click th e “Scan” but ton, it will show y ou all the wir eless network s detecte d in the Wi re l ess Netwo rk list c o l u m n. Select one of t h em and tick “ Using Wirele s s LA N”, th en the relev a n t d ata of the sel ected w ireless netw ork will be shown in the foll owin g[...]

S uper easy IP Came ra 54 5.3. 5 Alarm setting 5. 3. 5 . 1 A la rm se tt in g If us er n e e ds to monit o r a fixed a r ea, it will d etect the m otion an d t ri gg er the ala rm when there is any m oti on i n the ar e a. I n the mot ion detect s ensibility , the sm a l ler the valu e, the more sensitivity . A fter trigg ering th e al arm, y ou ca[...]

S uper easy IP Came ra 55 5.3. 6 Advance settin g 5. 3. 6 .1 De vi ce na me set t i ng The u s er c an name t he camera, example f or home, off ice etc. 5. 3. 6 .2 L o c al r ec o rdi n g p at h The c a m era will b e automatic a l ly create a file fol de r named “R ecord file s ” in root dir ectory of disk C :,when t he user don ’ t s e t ?[...]

S uper easy IP Came ra 56 5. 3. 6 .4 F T P se tt i ng The d e vi ce w ill s nap l ive pictu r es and sen d t he m to F TP server w h e n alarming, but need t o set the F TP setting correctly . As shown below, a fter t he setting is finish ed , click “ Test” to check y our setting s are corr ect or not. Note ： F or using t h e F TP functi on, [...]

S uper easy IP Came ra 57 5. 3. 7 . 3 PT Z s et t i ng s It wil l stop cruise automati cally a f te r cr u i sing an hou r when y ou s elect cru ise turns a s “alway s”. 5. 3. 7 .4 Re st o re f ac t or y s et ti n g Click “ Restore f a cto ry setting” and confi rm, the came r a w ill restor e to fact o ry setti n g a nd reboot. 5. 3. 7 . 5 [...]

S uper easy IP Came ra 58 Addendum 1: FAQ 1. After I c onnect th e ca m era acc ording to g uide of Setup Wi zard, and add cam e ra by sm art ph one scanni ng UID QR code, it show s “ Unknown device ” , w h y ? When r un “ CloudN eteye ” for the f irst time, pls m a ke s ure y our smartph one and cam era connect to the sam e Wi-Fi rou t e r[...]

S uper easy IP Came ra 59 Before running Cl oudNetey e APP, pl e as e ensure t hat your sm artphone and the c amera is connecte d t o the sam e Router. S martph o ne can via W I-FI to connect to the Router. 4. Why I fail to rec o rd in g. When c l ick “Recor d to TF/SD C ard”, t h en click “A pp l y” to save setting, But after I re f resh t[...]

S uper easy IP Came ra 60 Sina em ail. A ccount: cl 9 51 357258@si na.cn password: cl951357 2 58 @ (1), To ensure th a t the user n ame and pa ssword ar e c orrect, a nd t he sende r em a i l correspo ndence . (2), If the sender em ail use QQ m ailbox, y ou wil l need to set up open SM TP serv ice in QQ mail b ox. To enter QQ mailbox " setting[...]

S uper easy IP Came ra 61 8. Why smartphone vi ewing im a g e is not c l ear? B ecau se the Clo udNeteye d efa u l t value o f video q ua li ty is l ow, so the r e solution is l imi ted, you can se t b y y ou rself . Run Clo udNetey e, find the smal l triangl e in device li st, touch it enter i nto ” Edit c amera” - >” A dvanced S ettings?[...]

S uper easy IP Came ra 62 13. My ca m era cannot b e reset. What shoul d I do? Press th e Reset b ut t on for ab out ten sec onds when y our came ra is conn ected to p o w er source. 14. Why do I have t o r econfigur e t he camera t o wireles s l y connect t o my wireless rou ter every time wh en the rout er restarts? Sometim es I cann ot even s ea[...]

S uper easy IP Came ra 63 service. But some ti m es the 3 G network i s not ni ce either. Try lowering t he resolu tion on your mobile phone if y ou use a H .264 form a t ca m er a. 17. What v ideo recor ding modes are supp o r ted on t h e camera? A . Reco rd v ideos lo ca ll y u sing th e “ Cl oudNetey eForPC ” softw are by a utom atic record[...]

S uper easy IP Came ra 64 Addendum 2: Environmental protection download Off ic ial Website Dow nload ： Cli c k here ent e r official we bsite downl oad. Cloud D river Dow n l oad: Click here enter clo ud drive r d o w nload. V i deo Training: Cl ic k here to ob t a in video t r a i ning.[...]