Tiptel 545 SD manual

M a n u a l ( e n ) Call Manager with automatic attendant and Music-On-Hold for PABXs tiptel 545 SD tiptel[...]

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Safety instructions 3 Safety instructions The device may not be installed or operated in the following environments: o in the open o in damp or wet rooms (bathroom , s hower, swimming pool ...) o at locations with direct sunlight o in explosive areas o with ambient temperatures below 0 °C or above 40 °C o with strong concussions or vibrations o i[...]

Button allocation 4 Button allocation Playback: Starts playback of incoming message s that have not yet been listened to. If pressed du ring playback lets you repeat the last 3 seconds. Stop: Ends the current function; is used to clos e open menus. Answering mode: Switches answering mode on or off. Menu: Opens the menu. For text entries is use d as[...]

Button allocation 5 Selection button : Used to select from menus, e ntry fields and functions that are displayed next to the corresponding button. and Secondary function and playback can be pressed in success ion: Starts playback for all incoming messages. P layback starts with the oldest and ends with the newest r ecording. and Secondary function [...]

User elements 6 User elements SMS-LE D Flashe s when t here ar e new, unr e ad short messages. Flashes quickly if t he mail inbox is full and there is no more memory for new short mes- sages. LED in the answering mode button Is lit when answering mode is swit ched on (answering machine active). LED in the playback button Flashes when the re are new[...]

Contents 7 Contents Safety instructions ......................................................................................................................... Fehler ! Textmarke nicht definiert. Button allocation ............................................................................................. 4 User elements ........................[...]

Contents 8 Absence manager ........................................................................................... 29 Call list ............................................................................................................. 31 Telephone book ..........................................................................................[...]

Contents 9 Call forwarding ................................................................................................ 69 Setting options for call forwarding .............................................................. 69 Settings for call forwarding ......................................................................... 70 Sample call for[...]

Contents 10 Appendix ......................................................................................................... 105 Service ........................................................................................................ 105 Guarantee ............................................................................................[...]

Display symbols 11 Display symbols  Answering mode switched on.  Answering mode switched on, new incoming messages available.  Playback  Caller's num ber, telephone answering mode.  Recording taking place, microphone on.  Call forwarding  Monitoring active  Volume  General recording  Remaining incoming message cap[...]

Display symbols 12  Entry (text) possible  Notes on errors and operation  Send/r eceive shor t messag e   Switch on/off basic settings, software update, call forwarding  Automatic answering, line busy     Transfer telephone book to a second device           Ri[...]

Getting started 13 Getting star ted Parts supplied Your tiptel 545 SD package contains:  tiptel 545 SD  Telephone connection cable  Mains plug 11.5V / 350 mA / 50 Hz  USB cable for connecting to a PC  CD-ROM with drivers and application software  2 transfer cables pin/pin and pin/cinch  Operating instructions  Memory card In[...]

Getting started 14 5 If you want to record outgoing message s from an external source fit the trans- fer cable with the jack plug to the "IN" socket and the cinc h plug to the audio output on the external device (audio system, cassette recorder etc.). 6 If you want to transfer the telephone book from one differe nt tiptel 545 SD to anothe[...]

Getting started 15 computer. Recordings that ha ve been edited or renamed by your computer can no longer be played back wi th your tiptel 545 SD.  Only replace the memory card in th e devices basic mode. Never replace or pull the card during play back or recording.[...]

Outgoing messages 16 Outgoing messages General Your tiptel 545 SD has 14 in dividual outgoing message s (OGM 1-14) and one pre- configured outgoing message (OGM 15). Yo u ca n select the OGMs via the selection button next to the OG M symb ol. OGM 15 can not be perso nalised. A distinction is made between two types of outgoing message : OGMs with an[...]

Outgoing messages 17 Recording an outgoing message Select the desired O GM using the selection button next to the O GM symbol. Prior pressing of allows you to browse in reverse. The selected OGM is displayed next to t he symbol on the bottom right of the display.  Press and hold OGM. Wait, you will hear a short tone, a micro- phone is displayed [...]

Outgoing messages 18 Recording OGMs from an external signal source You can also record professional outgoi ng messages via the audio input from an external signal source (e.g. cassette recor der). Select the desired O GM using the selection button next to the O GM symbol. The selected OGM is displayed next to t he symbol on the bottom right of the [...]

Outgoing messages 19 Notes for sound studios Professionally produced anno uncements can also be directly transferred to the de- vice by using the memory card. In order to do so copy your announcements with your computer to the direct ory "TIPTEL". In ca se mailboxes have been set up co py these announcements to the c orresponding sub-dire[...]

Outgoing messages 20 Press OGM briefly . The OGM is played back. The playback symbol, the time that you have already heard and the number of the current OGM are displayed. The volume can be set using the control buttons (left/right). Deleting OGMs Press the selection button next to t he delete symbol speed during playback. The current OGM is delete[...]

Answering mode 21 Answering mode  Make sure that there is enough memory for ne w messages (max. 999). You may need to change the memory card or delete messages.    If required select t he OGM using the selection button next to the O GM symbol. The selected OGM is displayed next to t he symbol on the bottom right of the display. The symb[...]

Answering mode 22 Press answering mode again to switch off answering mode. Further inco ming calls will not be an- swered. The standby status is displayed.  If you record OGM 14 withou t the option to record (OGM only) when the in- coming message memory is full your ti ptel 545 SD switches to this OGM au- tomatically. Otherwise the device leaves[...]

Playing back and deleting incoming messages 23 Playing back and deleting incoming messages Playing back new incoming messages Press playback. Starts playback of unhe ard incoming messages. The current number, remain- ing playback time an d date and time of t he incoming message are disp layed. If t he caller's telephone nu mber is trans- ferre[...]

Playing back and deleting incoming messages 24 Play back of individual messages Press 2nd function key. The disp lay will show you the 2nd func- t ion icon. Press cursor key (up). The me ssage list will be opened. Use cursor keys to browse (up/down) for mess age to be played back. Press play to play back selecte d message. Playback will start.  [...]

Playing back and deleting incoming messages 25 Fast forward and rewind   Press and hold the selection button next to the go backwards or for- wards symbol. Playback is interrupted and the display counts down or up the playback time. Deleting individual incoming messages Press the selection button next to t he delete symbol during playback. Th[...]

Playing back and deleting incoming messages 26 After dialling accept the call by lift- ing the receiver. The display shows a stopwatch that counts the duration of the current call.[...]

Monitoring/Personal info (memo) 27 Monitoring/P ersonal info (memo) Monitoring telephone calls You can record the content of important c alls. Press the selection button next to t he record symbol speed d uring a call. The device starts to re cord. A lifted tele- phone receiver is displayed so as to indi- cate an ongo ing recording. To end the reco[...]

Monitoring/Personal info (memo) 28 Personal info You can record personal i nformation via the in- built microphone. Press the selection button next to t he record symbol. Wait, you will hear a short tone, a micro- phone is displayed to signal ongoing re- cording. Start speaking (maint ain approx. 15 cm distance from the microp hone). The display sh[...]

Absence manager 29 Absence manager If you leave your office for a while, for example to attend a me eting, your tiptel 545 SD can inform your callers as to when you will be a vailable again. Callers will hear this message: "Hello, the person you are trying to call wi ll be a vailable again from … I repeat [time] … Thank you, the device wil[...]

Absence manager 30 Press stop. The setting is complete, the LED in the answering mode button lights up and the display shows the absence time. Calls are answered and th e caller hears the absence message. Press Answer mode to end the ab- sence manager ahead of time. The display changes and returns to the initial state.  Timer switching ti mes ar[...]

Call list 31 Call list The last 50 calls received are saved in c all li st with their date and time. If the caller's telephone number is tr ansferred during a call then thi s is also displayed. If the tele- phone number matches one from the tele phone book, the caller's name is dis- played. The call list also provides info rma tion on whe[...]

Call list 32 To delete an entry press the selec- t ion button next to the delete sym- bol. The entry is deleted. 2s To delete the whole call list press t he selection button next to the de- lete symbol for 2 seconds. The entire call list is deleted. To exit the list press stop. The initial state is again displayed.[...]

Telephone book 33 T elephone book General The telephone book manages the names an d telephone numbers of your business partners. You can save up to 100 entries. An entry comprises the name (search term) and the telephone numb er. The name must begin with a letter and the tele- phone number should begi n with an area co de so that the corresponding [...]

Telephone book 34 If required change occupancy of the entry buttons by pressing the con- t rol button (up) (refer to p. 36, "Summary of possible characters" t able). The display shows the possible occu- pancies:  (ABC) = Capital letters  (abc) = Small letters  (12!?) = Number s and spec ial characters ... Enter name. You reach th[...]

Telephone book 35 Enter the first digi t of the call num- ber using the control but tons (up/down). Digits and special symbols are disp layed. The special symbols have the fo llowing meanings: ~ = Wait for dial tone / 3 Sec. pause i = Internal (for PABX) F = Flash (for PABX) H = Hook flash (for PABX) Press control button (right) to change to the ne[...]

Telephone book 36 Summary of possible characters Button Occupancy (ABC) Occupancy (abc) Occupancy (12!?) A B C D E Ä É a b c d e ä é è , . ? ! : ‘ ; " F G H I J f g h i j ì ( ) - + & = % K L M N O Ö k l m n o ö ò / * # € @ < > P Q R S T p q r s t ß 1 2 3 4 5 U V W X Y Z Ü u v w x y z ü ù 6 7 8 9 0 Search entries Pres[...]

Telephone book 37 Y ou can enter (up to 5) other letters for the search using the control but- t on (right) and th e corresponding entry keys. The corresponding entries are displayed for selection. Checking and changing entries  Search for names as described un- der "Search entries". 2s Press the selection button next to t he desired n[...]

Telephone book 38 Personal OGM (call filter) You can assign each entry in the telepho ne book to one of the fourteen individual, recordable OGMs. If the telephone numb er calling matches the entry the caller hears an OGM that is specially recorded fo r him. Yo u can also switch the answerin g machine off for ce rtain callers. Open entr y field. The[...]

Telephone book 39 Vocal Clip You can assign each entry in the telepho ne book to one of the fourteen individual ringing tones. If the telepho ne number ca lling matches th e entry you hear an i ndi- vidual ringing tone from th e tiptel 545 SD loudspeaker. Open entr y field. The entr y field f or the name and the tele- phone number are displayed. Fo[...]

Telephone book 40 Dialling from the telephone book Each telephone number from the telephone book can be dialled direc tly from your tiptel 545 SD.  Search for names as described un- der "Search entries", 36. Press the selection button next to t he desired name. The device starts di alling the selected t elephone number. Dialli ng can b[...]

Telephone book 41 Automatic redialling /Automatic call back when engaged (CCBS) If the person you are trying to call is cons tantly engaged your ti ptel 545 SD can take over by repeatedly trying to call the other person. Fo r automatic re-dialli ng if the caller is engaged there is a pause and th e device repeats the dialli ng up to 10 times. With [...]

Message function 42 Message function The message function enables a caller th at knows the messa ge code to leave a message even if your tiptel 545 SD plays an OGM with no o ption to leave an incom- ing message. The message function enables the caller to ski p the OGM for OGMs that give the optio n of leaving an ICM. You can enter your personal mes[...]

Remote access 43 Remote access You can access your tiptel 545 SD remotely from anywhere in the world usin g the keypad on a tone-enabled ( DTMF) telephone. You nee d a personal remote access code to access the phone remotely. You ca n set your personal remote access code as described in "Settings" (Page 100). Remote access Call tiptel 545[...]

Remote access 44 Remote access functions Playback ICM function  To playback all ICM Press 3. The playback starts with the first record- ing.  To playback new ICM Press 2. Starts playback of recor dings that have not yet been listened to.  Repeat Press 5 during playback. The last three seco nds are repeated.  To pause playback Press 8. P[...]

Remote access 45 Switching function   To switch message transfer on/off Press * and 4 in succession. The current status "on" o r "off" is an- nounced.   To switch timer on/off Press * and 3 in succession. The current status "on" o r "off" is an- nounced.   ...  To change the OGM (only pos[...]

Remote access 46 Message transfer function   Changing the 1st call number for message transfer (o nly the first num- ber can be changed) Press * and 9 in succession. The first current call number is announced. Next comes the request to enter a new call number. Enter new ca ll number. For special symbols press the following buttons in successi[...]

Remote access 47   To accept the target call number with- out executing the function press * and 8 in succession. The new target call numb er is played back for checking.   To accept the target call number and execute the function press * and # in succession. After ending the remote access your tiptel 545 SD switches call forwar ding on[...]

Short messages (SMS) 48 Shor t messages (SMS) The SMS service allows you to send or receive SMS messages to other terminals. The messages are not transferred directly to the other terminal but instead are sent to your network operator's message ce ntre. The message can contain up to 160 characters. You can save up to 20 messages in the inbox. [...]

Short messages (SMS) 49 For example, for the Deutsche Telekom oper ator you have to send an SMS with the following content to register: " ANMELD " to the target call nu mber 8888 You will then receive a confirmation mess age from the Deutsche T elekom SMS ser- vice. You can now be sure that you can s e nd and receive SMS using your tipte [...]

Short messages (SMS) 50 Inbox  If you have new, unr ead messages (SMS) the SM S LED flashes. If the SMS- LED blinks rapidly there is no space in the inbox for new messages. Delete the older messages to crea te more space. Press menu. The main menu is displayed. Press the selection button next to "Messages (SMS)". The messages menu is d[...]

Short messages (SMS) 51 Y ou can scroll through individual entries using the control buttons (up/down). New, unread messages are marked with an arrow. 2s To copy a message to the tem- plates press the corresponding se- lection button for two second s. The message is copied and the display changes to templates. To copy the telephone number to t he t[...]

Short messages (SMS) 52 Outbox Press menu. The main menu is displayed. Press the selection button next to "Messages (SMS"). The messages menu is displayed. Press the selection button next to "Outbox". The display changes and displays the outbox. Y ou can scroll through the existing messages using the control buttons (up/down). 2[...]

Short messages (SMS) 53 If required change the occupancy of t he entry buttons by pressing the control button (up) (refer to "Sum - mary of possible sym bols" table in t he "Telephone book" chapter). The display shows the possible occu- pancies:  (ABC) = Capital letters  (abc) = Small letters  (12!?) = Number s and spec[...]

Short messages (SMS) 54 Sending a message (SMS)  For a message (SMS) to be sent it is es sential that somethin g is in the outbox and that a message cent re has been entered. Open the message menu as de- scribed in "Inbox" and "Outbox ". The messages menu is displayed. Press the selection button next to "Dispatch". [...]

Short messages (SMS) 55  Search for names as described un- der "Search entries" ("Telephone book" chapter Page 36). Y ou can insert a character by pressing secondary function and t he control button (down). An empty space is inse rted to the left of t he cursor. To delete an entry move the cursor t o the location and press th[...]

Short messages (SMS) 56 Templates Here you can save up to 5 templates that yo u can edit, dele te or copy to the outbox individually. Open the message menu as de- scribed in "Inbox" and "Outbox ". The messages menu is displayed. Press the selection button next to "Templates". The display switches to the templates. Y ou[...]

Short messages (SMS) 57 Message centre Enter the telephone number for your message centre her e (e.g. Deutsche Telekom 0193010). If you are using the device in a diffe rent country or netw ork, your network operator will tell you the call number of your messag e centre. In some countries you have to enter two telepho ne numbers – one to send and [...]

Timer 58 Timer The timer functio n contains up to 10 swit ching times during which answering mode, outgoing messages, message tr ansfer and call forwarding can be switched on /off or changed. Setting options for timer Switching time ...................... You set the times here for when the function should be switched on, off or ch anged. Dashes me[...]

Timer 59 Programming timer Press menu. The main menu is displayed. Press the selection button next to t imer. The entry field for the first switching time is displayed. Y ou can search the individual switching times using t he control buttons (up/down). The display switches between the 10 possible switching times. Press the selection button next to[...]

Timer 60 Use the two lower selection buttons and the control buttons (left/right) t o find what needs to be changed in t he selected time. The symbols have the following mean- ings:  = Answering mode  = OGM  = Message transfer  = Call forwarding Make the desired settings using the control buttons (up or down). A dash means that th e pre[...]

Timer 61 Switching on timer Press timer. The display sh ows a clock as the sy mbol for activated timer. The timer sets the current funct ional status. Press timer again to switch off tim- er. The clock symbol dis appears.[...]

Message transfer 62 Message transfer For message transfer the answering mac hine dials the saved call numbers consec- utively after each new incoming message. If the su bscriber called picks up he will hear the following outgoing m essage: "Automatic call, .. x.. incoming messages , p lease collect remotely, I repeat …" or if you have e[...]

Message transfer 63 Settings for message transfer Press menu. The main menu is displayed. Press the selection button next to message transfer. The message transfer menu is shown in t he display. Search for the desired setting op- t ion using the control buttons (up/down). All setting options are displayed. Press the selection button next to t he de[...]

Message transfer 64 When en tering the call nu mbers press the selection button next to "Call number" and make the desired settings using the control buttons (up/down). The entry locatio n flashes. Digits and special symbols are disp layed. The special symbols have the fo llowing meanings: ~ = Wait for dial tone / 3 Sec. pause i = Interna[...]

Message transfer 65 To make further settings press st op. The settings are co nfirmed. To stop the entry press stop several t imes. The initial state is again displayed. Message transfer by SMS In addition to normal message transfer (as described above) you can also be in- formed about new voice messages by SMS. You will receive a short message, e.[...]

Message transfer 66 Sample call number entries For PABX the prefix for the public teleph one network is dialled before each call number (refer also to Page 101 "Settings, PABX/prefix"). To suppress this enter "i" before internal call numbers. If you would like message transfer by sh or t message (SMS) you must enter an "S&q[...]

Individual ringing tone 67 Individual ringing tone If you want to select a different ringing to ne from the sta ndard one on the telephone you can record up to 14 different ringing tones here. It is not possible to cha nge ringing tone 15 because it is pre-config ured. Choose the ri nging tone for your tele- phone and your tiptel 545 SD will play i[...]

Individual ringing tone 68 Press the selection button next to "Ringing tone" and select it using t he control buttons (up/down). The numbers 1 to 15 an d "-" appear in t he display. The indivi dual ringing tone is switched off using the "-". Set the desired volume using the control buttons (left/right). The volume bar [...]

Call forwarding 69 Call for warding If your telephone network or PABX sup port s the "call forwarding" func tion you can enter the required setti ngs here. Then you only have to e nter the times for which you want to activate call forwarding i n the "timer". For exa mple at 6 pm you can switch calls automatically to yo ur privat[...]

Call forwarding 70 Settings for call forwarding Press menu. The main menu is displayed. Search for the "Call fo rwarding" entry using the control buttons (up/down). Press the selection button next to "Call forwar ding". The call forwarding menu is shown in the display. Press the selection button next to t he setting that you wis[...]

Automatic monitoring 71 When en tering the target ca ll num- ber set the first digit using the con- t rol buttons (up/down). Digits and special symbols are disp layed. The special symbols have the fo llowing meanings: ~ = Wait for dial tone / 3 Sec. pause i = Internal (for PABX) F = Flash (short, for PABX) H = Hook flash (l ong, for PABX) Press con[...]

Automatic monitoring 72 To stop the entry press stop several t imes. The initial state is again displayed.  You can also activa te call forwarding by r emote access (Refer to remote ac- cess). Sample call forwarding entries Example 1: Your main connection is wi th "Deutsche Telekom" and you have ac tivated the "call forwarding&quo[...]

Automatic monitoring 73 Automatic monitoring If you have activated "a utomatic moni toring" the recording star ts as soon as the handset is lifte d. The record ing stops automatic ally when you replace the receiver. You can decide whether to rec ord all calls or only incoming c alls (recording threat- ening calls). To avoid filling up the[...]

Automatic monitoring 74 Settings for automatic monitoring Press menu. The main menu is displayed. Search for the "Automatic monitor- ing" entry using the control buttons (up/down). Press the selection button next to "Automatic monitoring". The entry field for automatic monitoring is displayed. Press the selection button next to [...]

Security lock 75 Security lock In order to protect your tiptel 545 SD from unauthoris ed use you can loc k the device with a PIN (personal identifica tion number ). The PIN is number containing 1 to 4 digits. You must ente r this PIN to unlock the device. In the factory pre-set, the PIN code is " 0000 ". Locking the device/Changing PIN Pr[...]

Security lock 76 Press the selection button next to "Lock unit". The display returns to the initial state. A small key shows that the device is locked. or Press the selection button next to "Change PIN". The tiptel 545 SD requ ests you to enter a new PIN. Use the control buttons to enter a new PIN. The display shows the current [...]

Welcoming and connecting callers 77 W elcoming and connecting callers Your tiptel 545 SD can welcome your callers in PABXs and then transfer them to a different extension (e.g. a central number). If the extension to which the caller is transferred is engaged the caller hear s the configured engage d message. In situations where several i ncoming ca[...]

Welcoming and connecting callers 78 Engaged message ................. 1 to 14 or -. Here you select the message to be played to the caller if the destination number is engaged. If you select "-" no check is made as to whether the number is engaged. Automatic switchboard ......... >> 1st destination no. .... Here you enter the nu mbe[...]

Welcoming and connecting callers 79 Use the control buttons (up/down) t o move to the desired setting op- t ion. All setting options are displayed. Press the selection button next to t he desired line and if desired change the entry using the control buttons (up/down). The display shows th e current setting. or When en tering th e destinat ion num-[...]

Welcoming and connecting callers 80  Y ou can search for and select names as described in "Search e n- t ries". The name appears below the number. To insert a character press the sec- ondary function button and t he con- t rol button (down). A space is inserted to the left of the cur- sor. To delete a character move the cu r- sor over [...]

Welcoming and connecting callers 81 Answering mode with a welcome message and call transfer  The "Welcoming and connecting callers", "Music-on-hold for PABX systems" and "Answering machine" functions ca n not be used at the same time. Use the selection button next to the message symbol to select the mes- sage to be [...]

Welcoming and connecting callers 82 Automatic switchboard A small sales office cannot afford a swit chboard with an operator but nonetheless wants to provide callers with a profession al impression. Follow ing a friendly wel- come message the user should be advise d of whic h number he should press on his phone to be connected to the appropriate de[...]

Welcoming and connecting callers 83 Necessary settings: 1. Record the welcome (reception) message as a "mes sage without the option of leaving an incoming messa ge" (see also "Recording messages" on page 16). In our example we select message 10 as the reception message. 2. Open the main menu an d select the "Reception &[...]

Welcoming and connecting callers 84 Timer-controlled voicemail system Your tiptel 545 SD has a timer system wh ich can automate certain processes (see also "Timer" on page 58). If the sales offi ce in the first exa mple above wants, for example, to offer a mailbox with a message recording capability for each of the three departments o uts[...]

Welcoming and connecting callers 85 Necessary settings: 1. Record a welcome (reception) message as a "message without the option of leaving an incoming messag e" (see also "Recording messages" on page 16). In our example we select mess age 9 as the welcome message for the voicemail system. 2. Now set up the three mailbo xes. To [...]

Welcoming and connecting callers 86 Welcoming and connecting callers Each caller shall first be welcomed and th en transferred to the central number for the Accounts department. If all connecti ons are eng aged the ca ller shall be given the opportunity of leaving a message. The solution: 1. An external call is received. 2. The telephone system for[...]

Welcoming and connecting callers 87 Necessary settings 1. Record the welcome message as a "m essage without the option of leaving an incoming message" (see also "Recor ding messages" o n page 16). In our example we select message 5 as the welcome message. 2. Record the engaged message as a "mes sage with the option of leavi[...]

Welcoming and connecting callers 88 The solution: 1. An external call is received. 2. If the desired extension is engaged, the telephone system transfers the ca ll to the tiptel 545 SD (please note that your te lephone syste m must sup- port the "Call forwarding wh en engaged" feature and en sure that calls are forwarded in such cases to [...]

Welcoming and connecting callers 89 Menu-guided information system A travel agency, in additi on to providing personal advic e and assistance, wants to allow its customers to be able to call up d etails of current travel offers and concerts via a telephone information system. If the customer is intere sted in a specific offer he shall be able to le[...]

Welcoming and connecting callers 90 Necessary settings 1. Record the welcome message as a "mes sage with the optio n of leaving an incoming message" (see also "Recording messages" on pag e 16). In our ex- ample we select message 1 as the welco me message. 2. Activate the mailboxes (1-3) required for our example. To do this open [...]

Music on hold for PABXs 91 Music-on-hold for P ABXs You can use your tiptel 545 SD to play the on-hold musi c into your PABX. To do this, connect the "OUT" o utput to the audi o input of your PABX using the supplied cable. The on-hold music is played in an en dless loop without ever wearing out. I t is also possible to insert an on -hold [...]

Music on hold for PABXs 92 Music-on-hold settings Press Menu. The main menu is displayed. Use the control buttons (up/down) t o move to the "Music on hold" en- t ry. Press the selection button next to "Music on hold". The music-on-hold menu is displayed. Use the control buttons (up/down) t o move to the desired setting op- t ion[...]

Music on hold for PABXs 93 Use the control buttons (up/down) t o change the setting. The displayed number increases o r de- creases. To end the input of numbers, press t he selection button next to the rele- vant line again. The input position stops blinking. To end the input, press Stop several t imes. The initial status is once again displayed. A[...]

Mailboxes 94 Mailboxes General You have the option or setting up in ad diti on to the actual answ ering machine up to 8 mailboxes. Each mailbox has its own OG M, r emote control code and its own tar- get call number for message transfer. If your tiptel 545 SD is us ed by several people the caller can leave a message in the relevant mailbox. You s h[...]

Mailboxes 95 Extension ............................... If you want to use the "Automatic call forwarding to mailbox" function you ca n enter the relevant exten- sion number here. Target call number ............... If you want to use the mailboxes and the "message transfer" function yo u must enter the target call number here. Se[...]

Mailboxes 96 Select the desired m ailbox using the selection button. The settings menu for the selected mail- box is displayed. Search for the desired setting op- t ion using the control buttons (up/down). All setting options are displayed. Press the selection button next to t he setting that you wish to change until the desired setting i s dis- pl[...]

Mailboxes 97 Using the mailboxes The corresponding symbols ar e displayed when you have s et up mailboxes. In an- swering mode the number of IC Ms in the mailbox is indi cated to the right of the symbol. The mailboxes include playback an d delete ICMs , monitoring/personal info (memo) and OGM functio ns. These functions are described in detail in t[...]

Mailboxes 98 Remote access to mailboxes Remotely accessing mailboxes is done in the same manner as remotely accessing the answering machine. The precise descriptio n is found in the "Remote access" chapter. The following mailbox functi ons are available remotely:  Room monitoring/Inter com  Playing back the new ICMs in this mailbox [...]

Settings 99 Settings Setting options Language ............................... German, English, Fr ench, Italian or Dutch Clock ...................................... >> Time ............................. You can re-set the time here. Date ............................ You can re-s et the date here. Network time .............. Yes or no. You ca[...]

Settings 100 My number ............................. >> Number ...................... If you enter your own call number your tiptel 545 SD announces this call number for internal OGM texts. Remote control ...................... >> Access code ............... The access code is a 1 to 4 digit number between 0 and 9999. Remote control is [...]

Settings 101 PABX ...................................... >> Prefix .......................... Enter your prefix for the public telephone network (e.g. 0) here. This prefix is dialled automatically be- fore each call number un less the call number is marked with an "i" as an intern al call numbe r within the PABX. CLIP correction ...[...]

Settings 102 Settings menu Press menu. The main menu is displayed. Search for the "Se ttings" entry using t he control buttons (up/down). Press the selection button next to settings. The settings menu is displayed. Search for the desired setting op- t ion using the control buttons (up/down). All setting options are displayed. Press the se[...]

Settings 103 When entering digits press the se- lection button next to the desired line. The entry locatio n flashes. Change the settings using the con- t rol buttons (up/down). The display counts up or down. For settings with several digits move the entry location to the re - quired location using the control buttons (left/right). The selected ent[...]

Service menu 104 Ser vice menu The service menu gives you the option of queryi ng the current program version, recreating the default status, deleting the telephone book or formatting the memory card. There is also the option of transferring the telephone book fr om one tiptel 545 SD to another via the audio sockets. To do this first set one devi c[...]

Appendix 105 Appendix Service You have acquired a moder n product from Tiptel.com Busine ss Solutions, devel- oped and produced in Rati ngen near Dü sseldorf/Ger many. Our highly modern pro- duction facilities ensure a cons tantly high level of quality. This is confirmed by our having been awarded DIN EN ISO 9001 certification. Should any problem [...]

Appendix 106 Tiptel.com GmbH Business Solutions will grant a guarantee for 2 years from the date of handover for th e material and ma nufacture of the telecommunic ations ter- minal device. Initially, the purchaser shall have only th e right of subsequent performance. Subse- quent performance e ntails either repair or th e supply of an alternative [...]

Appendix 107 CE symbol This device is authorised for connectio n to the analogue publ ic telephone ne twork in all EU member states in line with European requirements. As a result of tech nical differences in various countries however th ere is no unlimited guara ntee that the device will work successfully in any telephone connection. Tiptel.com Gm[...]

Appendix 108 Troubleshooting Power failure The device is not operational during a po wer failure. The internal clock stops. But all settings are retained so that the previous status is re set when power returns. You may need to reset the time. Using the following table try to define th e cause of a problem and solve the error. Problem Possible caus[...]

Appendix 109 Problem Possible cause Remedy/Recommendation Can not set up call forwarding Call forwardi ng settings are missing or incorre ct. Network operator or PABX does not support the function or function is not authorised. Make, check and if nec. change settings. Check with network operator or PABX as to whether function is supported or needs [...]

Appendix 110 Delivery status The following list states the default setti ngs for your tiptel 545 SD. You can change these default setti ngs individually . You can return to the deliv ery status at any time by opening the service menu. Language German Network time No Automatic switching between summer/winter time Yes Time message Yes Date message Ye[...]

Appendix 111 Waiting period 60 seconds Repeat period 20 minutes Repetitions 2 OGM playback 5 Individual ringing tone Off Activation code for call forwarding - Deactivation code for call forw arding - Automatic monitoring No All calls No Confirm save Yes PIN 0000 Mailboxes Off Reception and switching Off Music on hold Off Mailboxes Off[...]

Appendix 112 Technical data Dimensions (W x H x D) tiptel 545 SD 220 x 50 x 190 mm Mains plug 53 x 68 x 44 mm Weight tiptel 545 SD 540 g Mains plug 270 g Operating voltage Mains plug 230 V / 50 Hz Idle power output 1 W Ambient temperature 0 – 40  C Number of outgoing messages 15 Incoming messages Recording method A-Law 64 / 128 kBit/s Sampling[...]

Index 113 Index A Absence manager ............................ 29 Access code ..................................... 94 Adjusting the volume ...................... 103 Answering mode ............................... 21 Answering mode with a welcome message and call transfer ................ 81 Answering mode with music-on-hold .......................[...]

Index 114 Memory cards ................................... 14 Menu-guided information system .... 89 Message centre .......................... 49, 57 Message code .......................... 42, 100 Message transfer .............................. 62 Message transfer by SMS ................ 65 Monitoring ................................... 27, 99 Mon[...]

Index 115 Telephone book ................................ 33 Telephone connection cable ............ 13 Templates ................................... 49, 56 Text entry .......................................... 33 Timer function ................................... 58 Timer-controlled voic email system ... 84 Transfer cables ........................[...]

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Brief instructions Record OGM   Select OGM with selection button Press and hold down OGM Start speaking Release OGM Select OGM type using selection button Checking OGMs or Select OGM using selection button Press OGM briefly Set desired vo lume Press selection button to delete Play incoming messages or Play new incoming messages Play all incom[...]

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Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* Internet: www.tiptel.de International: Internet: www.tiptel.com *(gebührenpflichtig) Tiptel GmbH Tenschertstraße 5 A - 1230 Wien Tel.: 01 - 616 78 71 Fax: 01 - 616 78 71 - 22 E-Mail: office@tiptel.at Internet: www.t[...]