Toshiba 4540c with GA-1211-EX manual

MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS Operator's Manual with GA-1211-EX Series with GA-1310-EX Series[...]

©2011 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual ca n not be reproduced in any form without prior written permission of TTEC. No patent liab ility is assumed, however, with respect to the use of the information contained herein.[...]

Preface 1 Preface Thank you for purchasing T OSHIBA Multifunctional Digital Color Systems. This manua l provides information about system restrictions and the GA-121 1-EX/GA-1310-EX specific functions applied when t he GA-121 1-EX/GA-1310-EX controller is connected to the e-STUDIO4540C Se ries/e-STUDIO6550C Se ries. Read this ma nual before using y[...]

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CONTENTS 3 CONTENTS Preface ............... ................ ................ ................ ................. ................ ................ ....................... 1 Chapter 1 RESTRICTIONS Operations From the Control Pa nel ................ ................. ................ ............. ................ .......... 6 COPY ............ .....[...]

4 CONTENTS[...]

1. RESTRICTIONS This chapter describes system restrictions when the GA-121 1-EX controller is connected to the e-STUDIO4540C Series or GA-1310-EX controller is connected to the e-STUDIO6550C Series. Operations From the Control Panel.................................... .................................................... 6 COPY ............ ........[...]

1 RESTRICTIONS 6 Operations From the Control Panel Operations From the Control Panel The e-STUDIO4540C Series machine with the GA-121 1-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controlle r attached has severa l restrictions in the following operation s:  P .6 “COPY”  P .7 “SCAN”  P .7 “PRINT” ?[...]

1.RESTRICTIONS Operations F rom the Cont rol Panel 7 1 RESTRICTIONS  SCAN The following relate d to the [SCAN] button cannot be used when the controller is connected to the equipment: y The Scan to File function for sending and storing scans to a shared folder i n the equipment's hard disk or a specifi ed network folder y The Web Service (W[...]

1 RESTRICTIONS 8 Operations From the Control Panel y For details on the PRINT scree n, refer to the Pri nting Guid e . y Y ou can use the USB Direct Print func tion by connecti ng a USB storage device to the USB port on the controller . For instructions on how to print files from a USB stora ge device, refer to the Printing from Windows and Printin[...]

1.RESTRICTIONS Operations F rom the Cont rol Panel 9 1 RESTRICTIONS  USER FUNCTIONS The e-STUDIO4540C Series machine with the GA-121 1-EX controller attached or e-STUDIO6550C series machine with the GA-1310-EX controlle r attached has several restrictions in the fo llowing operation menus:  P .9 “USER menu in USER FUNCTIONS”  P .9 “A[...]

1 RESTRICTIONS 10 Operations From the Control Panel GENERAL menu in ADMIN menu The following provided for the GENERAL menu are un available: y The SUPER SLEEP setting that allows you to make settings for the Super Sleep mode, which is provided for the ENERGY SA VER menu T o lear n more about the ENER GY SA VER menu, refer to the MFP Mana gement Gui[...]

1.RESTRICTIONS Operations From the Control Pane l 11 1 RESTRICTIONS NETWORK menu in ADMIN menu The following provided for the NETWORK menu are unava ilable: The setting operations for [IPv4], [HTTP], and [OTHER] di ffer depending on the equipment with or without the controller . For instructions on how to make settings for [IPv4], [HTTP], and [OTHE[...]

1 RESTRICTIONS 12 Operations From the Control Panel PRINTER/E-FILING menu in ADMIN menu The following provided for the PRINTER/ E-FILING (1/2 ) menu are applied only for printing the e-Fil ing documents: y The P APER OF DIFFERENT DIRECT ION function that allows the e quipment to feed the same size of paper that is set in a different direction if th[...]

1.RESTRICTIONS Operations From the Control Pane l 13 1 RESTRICTIONS  JOB ST A TUS The following relate d to the PRINT JOB ST A TUS screen canno t be used when the controller is conne cted to the equipment: y [P AUSE] / [RESUME] for pausing / resuming jobs in the list y [MOVE] for changing the order of the jobs by moving them within the list y [R[...]

1 RESTRICTIONS 14 TopAccess USER Mode T opAccess USER Mode The e-STUDIO4540C Series machine with the GA-121 1-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controlle r attached has several restrict ions in the follow ing T opAccess USER mode operation s:  P .14 “Launching T opAccess”  P .14 “T opAccess [Devi[...]

1.RESTRICTIONS TopAccess USER Mode 15 1 RESTRICTIONS e-STUDIO machine with the cont roller or e-STUDIO4540C Pro Series/e -STUDIO6550C Pro Series For details on the T opAccess [Device] tab page, refer to the T opAccess Guide .  T opAccess [Job St atus] t ab p age The following relate d to the T opAccess [Job S tatus] tab p age cannot be used when[...]

1 RESTRICTIONS 16 TopAccess USER Mode  Registering from T opAcces s [Registration] t ab p age  Registering private templates The Save as file agent is unavailable when th e controller is connected to the equipment. The Fax / InternetFax agent cannot be combined with any othe r a gents when the controller is conn ected to the equipment. When t[...]

1.RESTRICTIONS TopAccess USER Mode 17 1 RESTRICTIONS For details on the mailbox setting, refer to the T opAccess Guide . e-STUDIO4540C Series /e-STUDI O6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series[...]

1 RESTRICTIONS 18 TopAccess ADMIN Mode T opAccess ADMIN Mode The e-STUDIO4540C Series machine with the GA-121 1-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controlle r attached has several restrict ions in the follow ing T opAccess ADMIN mode opera tions:  P .18 “Setting up from T opAccess [Administration] tab pa[...]

1.RESTRICTIONS TopAccess ADMIN Mode 19 1 RESTRICTIONS Setting up Device Information y “MAC Address” is unavai lable when the co ntroller is conne cted to the equipment. y “Save as File & e-Filing S pace Available” is changed to “S to re to e-Filing S pace Available” because the Save as file function cannot be used when the contro ll[...]

1 RESTRICTIONS 20 TopAccess ADMIN Mode Setting up Energy Save The following provided for En ergy Save is unavailable when the controlle r is connected to the equipment: y Super Sleep For details on the General Settin g screen, refer to the TopAccess Guide . Setting up Network The following provided for Network are unava ilable when the contro ller [...]

1.RESTRICTIONS TopAccess ADMIN Mode 21 1 RESTRICTIONS Setting up DNS Session The following provided for DNS Sessi on are unavailable when the controll er is connected to the equipment: y Primary DNS Server Address(IPv6) y Secondary DNS Server Address(IPv6) Setting up HTTP Network Service The following provided for HTT P Network Service cannot be c [...]

1 RESTRICTIONS 22 TopAccess ADMIN Mode Setting up Web Se rvices Setting The following provided for Web Services Setting cannot be us ed when the controller is connected to the equipment: y Enable SSL y Friendly Name y Web Services Print y Printer Name y Printer Information y Authentication for PC Initiated Scan For details on the Network screen, re[...]

1.RESTRICTIONS TopAccess ADMIN Mode 23 1 RESTRICTIONS Setting up Print Service settings The following provided for Pri nt Service cannot be used when the controller is co nnected to the equipment: y Raw TCP Print y LPD Print y IPP Print y FTP Print y NetW are Print T o learn more about Email Print, refer to the T o pAccess Guid e . e-STUDIO4540C Se[...]

1 RESTRICTIONS 24 TopAccess ADMIN Mode Setting up ODCA (Off Device Customization Architecture) Setting up Netw ork The following provided for Network ca nnot be changed wh en the controller is con nected to the equipment: y Port Number — The default port number “4962 9” is always used. This port number cannot be changed . y SSL Port Number ?[...]

1.RESTRICTIONS TopAccess ADMIN Mode 25 1 RESTRICTIONS Setting up User Aut henticatio n Setting The following provided for User Auth enticat ion Setting differs depending on the equipment with or without the con troller: y Authentication failed print job/Raw Print Job — Th e option “Hol d” cannot be selected when the con troller is connected t[...]

1 RESTRICTIONS 26 TopAccess ADMIN Mode  Maint aining from T opAcces s [Administration] t ab p age  Maintenance p age The following menus are unavai lable when the controller is co nnected to the equipment: y Upload Software y Remove Software For details on the Maintenance screen, refer to the TopAccess Guide .  Registering from T opAccess [...]

1.RESTRICTIONS TopAccess ADMIN Mode 27 1 RESTRICTIONS  Operation on T opAccess [Job S t atus] t ab p age with the administrator privilege The following relate d to the T opAccess [Job S tatus] tab p age cannot be used when the controller is connected to the equipment: y The [Delete All Private Print Jobs] button fo r deleting all private print j[...]

1 RESTRICTIONS 28 Software Included in th e e-STUDIO Client Utilities CD-ROM Sof tware Included in the e-S TUDIO Client Utilities CD-ROM The e-STUDIO Client Utilities CD-R OM contai ns the drivers and utilities listed below . However , some of them are unavailable when the controller is connected to the equipment. Y es: Available, No: Unavailable y[...]

2. GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS This chapter describes the GA-121 1-EX/GA-1310-EX sp ecif ic functions which are availa ble when the GA-121 1-EX controller is connected to the e-STUDIO4540C Series or GA -1310-EX controller is connected to the e-STUDIO655 0C Series. Operations From the Control Panel.................................... .[...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 30 Operations From the Control Panel Operations From the Control Panel The e-STUDIO4540C Series machine with the GA-121 1-EX co ntroller or e-STUDIO6550C Series machine with the GA-1310-EX controller has several specific f unctions in the following opera tion menus:  P .30 “T urning power off (Shutd [...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Pane l 31 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS  SCAN When you press the [SCAN] button on the control panel, the SCAN screen i s displayed on the touch panel. The following button is provid ed for the equipment with the controller attached: [SMB/FTP/OTHER] This button[...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 32 Operations From the Control Panel  Scan to SMB/FTP/OTHER This GA-121 1-EX/GA-1310-EX specific scan menu allo ws you to send and sto re scans to the following destinations: y SCAN TO SMB — to a specified network folder y SCAN TO FTP — to a specified FTP server y SCAN TO HOLD QUEUE — to the hold[...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Pane l 33 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS 4 Continue the operation as required. y T o store the scan in a networ k fold er , proceed to step 5. y T o store the scan in an FTP server , proceed to step 6. y T o store the scan in the hold queue in the controll er , pr[...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 34 Operations From the Control Panel 6 Specify the following items as required and press [OK]. When you specify the setting items, proceed to step 9. [NETWORK P A TH] — Press this button to enter the path to a folder in the FTP server where you want to store th e scanned data. For example, to transfer t[...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Pane l 35 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS 8 Specify the following items as required and press [OK]. When you specify the setting items, proceed to step 9. [MAILBOX NAME] — Press this button to enter the mailbox name where you want to store the scanned data. Up to[...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 36 Operations From the Control Panel When performing a scan operation, you can select 2 scan functions at one time. If you want to perform a scan operation with 2 scan functi ons selected, select the sec ond scan function tha t you want to use on the above screen, and make the settings requi red for the s[...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Pane l 37 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS 11 If the screen below appears, pla ce another original on the original glass and press [SCAN] or the [ST ART] button to continue scanning. T o finish the job, press [JOB FINISH], followed by the [FUNCTION CLEAR] button. y [...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 38 Operations From the Control Panel Regarding restrictions on Scan to SMB/FTP/OTHER y If the Scan to External Controller function is disabled, [SMB/FTP/OTHER] will be unavailable. T o learn mo re about the Scan to External Controller function, refer to the TopAccess Guide . y When the MFP Loca l Authenti[...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Pane l 39 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS  USER FUNCTIONS Follow the steps below for the setting operations of [IPv4] and [HT TP] provided in the NETWORK menu.  Setting the TCP/IP protocol (IPv4) The TCP/IP settings are automatica lly set when the controller [...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 40 Operations From the Control Panel 3 Confirm the settings and press [CANCEL] to return to the NETWORK menu. Do not change the TCP/IP se tt ings. If the setting s are changed, the equip ment will be disabled to communicate with the controller .  Setting the HTTP network service This function all ows y[...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Pane l 41 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS 3 Specify the following items as required and press [OK]. ENABLE HTTP SER VER — Press [ENABLE] to enable the HTTP network server service, or [DISABLE] to disable the HTTP network server service. This opti on must be enabl[...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 42 Operations From the Control Panel  Setting the LDAP service This function allows this equ ipment to access the LDAP direct ory service. The equipment can search the LDAP server for contacts to specify recipients for Internet Fa xes, fax transmissions, and Scan to E-mail jobs. If the LDAP network ser[...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Pane l 43 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS 3 Specify the following item as required and press [OK]. ENABLE LDAP — Press [ENABLE] to enable the LDAP network service, or [DISABLE] to disable it. 4 Continue to another network setting if require d, then press [APPL Y [...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 44 TopAccess USER Mode T opAccess USER Mode The e-STUDIO4540C Series machine with the GA-121 1-EX co ntroller or e-STUDIO6550C Series machine with the GA-1310-EX controller has several specific f unctions in the following opera tion menus:  P .44 “Launching T opAccess fro m the WebT ools home page”[...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess USER Mode 45 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS 3 When the Input Group Password p age is displayed, enter the password for the se lected private template group and click [OK]. The Private T emplate s page is displayed. 4 From the templates list, click the [Un defined] icon to register [...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 46 TopAccess USER Mode 5 When the Input T emplate Password p age is displayed, enter the p assword for the selected private template and click [OK]. The T emplate Properties page is displayed. 6 Click [Edit] to define or edit the te mplate properties. The T emplate Properties page to select agents is disp[...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess USER Mode 47 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS 7 Select the [SMB/FTP/OTHER] check box and click [Sele ct Agent]. When you select the [SMB/FTP/OTHER ] check box, agents of [Email], [S to re to e-Filing], and [Save to USB Media] are unavailable. 8 Click each button displayed in the page[...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 48 TopAccess USER Mode  Panel Setting (Private template) In the Panel Setting page, specify how the icon fo r the template is displayed in the touch panel. 1) Picture This indicates the icon that will be displayed in the touch panel. The icon is automatically designated according to th e agent that you[...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess USER Mode 49 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS  SMB/FTP/OTHER Setting (Private template) In the SMB/FTP/OTHER Setting page, you can s pecify where the scanned document will be sent. When creating the GA-121 1-EX/GA-1 310-EX specific scan temp late, you can sele ct 2 data destinatio[...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 50 TopAccess USER Mode This option is available when the [SMB] or [FTP] check box is sele cted. 13) Document Name Enter the document name. Th e document name can consist of a maximum of 31 characters.  Scan Setting (Pri vate template) In the Scan Setting page, you can specify how or iginals are scanned[...]

2.GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess USER Mode 51 2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS 5) Resolution Select the resolution for scanning. 6) Compression Select the compre ssion for scanning. This cannot be set when [Black] is selected at the [Co lor Mode] box. 7) Original Mode Select the document type of the originals. - T e[...]

2 GA-121 1-EX/GA-1310-EX SPECIFIC FUNCTIONS 52 TopAccess USER Mode 15) Omit Blank Page Select whether to automa tically omit a blank page in the scanned image if it is included in original s. - ON — The blank page is omitted. - OFF — The blank page is not omitted. 16) Out side Erase Select whether to erase a shade tha t appears outside of the s[...]

2 GA-121 1-EX/GA-1310- EX SPECIFIC FUNCTIONS TopAccess ADMIN Mode 53 T opAccess ADMIN Mode  Registering or editing GA-121 1-EX/GA -1310-EX specific public templates The GA-121 1-EX/GA-131 0-EX specific functions applied for ma king public templates are the same as tho se for private templates. For details, see the following section:  P .44 ?[...]

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3. TROUBLESHOOTING This chapter describes how to troubleshoot the problems that coul d occur while you are using the equipment with the GA-121 1-EX or GA-1310 -EX controller attached. Scanning Problems ............................... ............................................................... ................ .. 56 The scanned data cannot be sa[...]

3 TROUBLESHOOTING 56 Scanning Problems Scanning Problems This section describes troubleshooting for using scan data.  The scanned dat a cannot be save d in the specified location Problem Description I have scanned a document from the [SCAN] button on t he control panel by using the SMB/FT P/OTHER menu, but the data is not saved in the specified [...]

3 TROUBLESHOOTING Error Codes 57 Error Codes T opAccess has the pages for the job list s; print, transmission, receptio n, and scan jobs. The following error code s are shown on these pages in the [Logs] tab (successful jobs ha ve no codes). These co des help you sp ecify the cause of an error you might encounter . The error codes are also shown on[...]

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INDEX 59 INDEX A Automati c Start ............ ................ ................. .............48 B Background .... ................. ............ ................. .............51 C Caption1 ........ ................. ................ ................ ..........48 Caption2 ........ ................. ................ ................ ..........48 C[...]

60 INDEX[...]

FC-5540C/6540C/6550C FC-2040C/2540C/3040C/3540C/4540C OME10013700[...]

MUL T IFUNCTIONAL DIGIT AL COLOR SYSTEMS Operator's Manual with GA-1211-EX Series with GA-1310-EX Series ©2011 TOSHIBA TEC CORPORATION All rights reserved R101220J8600-TTEC 2011-07[...]