Toshiba 8GHO44-88 manual

Operations Man ual Operations Man ual KV -PCD VR TM 8GHO44-88[...]

ii[...]

iii Surveillix™ DVR User Guide Manual Edition 26053AA - May 2004 Printed in USA No part of this documentation may be reproduced in any means, electronic or mechanical, for any pur pose, except as expressed in the Software License Agreement. Toshiba sha ll not be liable for technical or editorial errors or omissions contained herein. Th e informat[...]

i v LIMITED WARRANTY DIGITAL VIDEO RECORDER Promptly register your pro duct with Toshiba on-line at http:// www.toshiba.com/taisi sd . By registering your product you w ill be eligible for periodic updates, announcements, and special offers applicable for your product. You will have access to extended warranty options, upgrades (as applicable), use[...]

v Safety Precautions WARNING: TO REDUCE THE RISK OF EL ECTRI CAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGERO US HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. WARNING RISK OF ELECTRICAL SHOCK DO NOT OPEN W ARNING : TO REDUCE THE RISK OF ELECTRICAL SHOCK, [...]

vi 1. Read Owner’s Manual After unpacking this produ ct, read the owner’s manual carefully, a nd follow all the operating and other instructions. 2. Power Sources This product should be op erated only from the ty pe of power source indicated on the label. If you are not sure of the type of power supply to your business or hom e, consult your pr[...]

vii 12. Disc Tray Keep your fingers well cl ear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury. 13. Burden Do not place a heavy object on or step on the product. The object may fall, cau sing serious personal injury and serious damage to the prod uct. 14. Disc Do not use a cracked, deformed, or repa ired di[...]

viii Notes on Handling Note on Moisture Condensation Notes on Locating Notes on Cleaning Notes on Maintenance  When shipping the DVR unit, the original shipping carton packing materials come in handy. For maximum protection, repack the unit as it was originally packed at the factory.  Do not use volatile liquids, such as insect spray, near th[...]

x Table of Contents SAFETY PRECAUTI ONS ..................................................................................... V PREFACE ............................................................................................................. XIV A BOUT THIS G UIDE .................................................................................[...]

xi 4.3.1 Creating a Motion Area ....................................................................................................................... 27 4.3.2 Activating an Alarm Output on a Motion Event ............................................................................27 4.4 F RA ME S ETUP ..............................................[...]

xii 5.11 G RA PHIC S EARCH ............................................................................................................................... ..... 60 5.12 A UDIO P LA YBA CK ............................................................................................................................... .....61 PAN / TILT / Z OOM .......[...]

xiii 11.6 S EARCH A LA RM W INDOW .......................................................................................................................98 11.7 C ONFIGURATION W IND OW .......................................................................................................................99 WEB VIEWER ................................[...]

xi v Preface About this Guide This manual is a setup and maintenance guide that can be used for referen ce when setting up the DVR unit and for troubl eshooting when a probl em occurs. O nly authorized personnel shoul d attempt to repair this unit. Toshiba reserves the righ t to make changes to the DVR units represented by this manual without notic[...]

1 Introduction What is a Surveillix ® DVR™ A Surveillix DVR is simply a server that perfo rms as a High Definition Digital Recorder. By utilizing the many features of a computer, includi ng proces sing power, storage capacity, graphics compressi on, and security features , the DVR unit is more powerful than the analog recorders of the past. The [...]

2 New Features Toshiba’s Surveillix DVRs include the following new features: • Optimized and Designed for Micro soft® Windows® 2000 • Supports up to 16 Digital Control Outputs on Alarm A ctivation • Supports up to 16 Relay Inputs for Alar m Control • Remote System Operation & Configuration • Supports Multiple Simultaneou s Remote [...]

3 CHAPTER DVR Description This chapter includes th e following information: • Input/Output connector locations • Front Panel Controls and LEDs • Rear Panel Connectors • Drive Positio ns • Serial Number Location[...]

4 1.1 Basic Features Surveillix™ state-of-the-art High Definition Digital Recorders ar e housed in a high performance and versatile 4U Aluminum Rack-Mo unt case allowing easy storage of mul tiple DVRs for enterprise applications. Every Surveillix DVR Unit comes equipped with the latest technology: • Intel® Pentium® IV Processor • 10/100 Net[...]

5 1.2 Front Panel Controls and LEDs The front panel of the DVR unit contains the devi ces that will be commonly used for data removal, retrieval, and backup replacement. The most comm on components and buttons are shown be low: 1 Figure 1.2 1 Hard Drive Activity LED Display 5 Cooling Fan Air Intake 2 Power LED Display 6 ON/OFF Power Switch 3 CD-RW [...]

6 1.3 Rear Panel Connectors The rear panel of the DVR unit contains virtually all of the connectors you will be using. Below is a diagram that outlines the location and de scription of each connector: ----= Figure 1.3 12 Audio Line In 1 BNC Connector for Camera Input and Looping Outputs 13 USB Ports 2 75 Ohm Switch 14 RJ-45 Network Jack 3 Control A[...]

7 Rating: 115-230V~60/50Hz 10A This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Complies with Canadian ICES-003 requirement[...]

8 CHAPTER Getting S t arted This chapter includes th e following information:  Included Components  Setting up your DVR Hardware  Optional Compone nts[...]

9 2.1 Identifying included components Surveillix™ DVRs come with a mouse, key board and selected software and cables. Identify the following components to make sure everything has been prop erly included with your new DVR unit. If any of the following i tems are missing, contact your dealer to arrange a replacement. Included Componen t List: 1. D[...]

10 2.2 Keyboard Setup To attach the keyboard to the DVR unit, plug the end of the Keyboard into the keyb oard PS/2 Port located on the ba ck of the machine. The keyboard PS/2 Port can be identified b y the purple color. Refer to the Rear Panel Connec tors diagram for more information. 2.3 Mouse Setup To attach the mouse to the DVR unit, plug the en[...]

11 2.4 Monitor Setup Attach the Monitor to the Rear of the DVR unit using the VGA cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and u se it. NOTE: The monitor you use must be capable of having a screen reso lution of 1024 x 768 and display colors of at least 24 Bit 2.5 Power Setup [...]

12 Video Inputs – The Video inputs are RG-59 BNC connectors. Simply plug one end into your video source (DVD, Camera, etc.) and plug the other end into the desir ed BNC input on the DVR unit. 2.7 Looping Output Termination When terminating the outputs becomes necessary, the DVR unit has built-in termination that allows yo u to select individual o[...]

13 2.9 Connecting Control Outputs to the DVR Each DVR unit may have up to 16 Control Outputs. These out puts can be used to trigge r devices such as Sirens, Phone Dialers, Lights, and any other relay activated device. Control Output • Use 12V, below 300mA. For controlling lights or other devices, use another external relay. • Maximum voltage is[...]

14 2.10 Looping Outputs The 8 and 16 Channel DVR units may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be terminated (S ee section 2.10). Looping Output s – The Video inputs are RG-59 BNC connectors. Ma ke sure there is a video source connected to the input and then connect a cable to the Ch[...]

15 2.11 Additional Outputs and Connectors Operation LED 48 Signal Line (+) Signal Line (-) Ground RX LED TX L ED DVI Output To Di g ital / Analo g Device with DVI Connecto r S-Video Output To TV/VCR SVGA Output To VGA Monito r[...]

16 2.12 Optional Components To fully utilize your DVR unit’s potential, several optional Surveillix components are listed below. Contact your dealer for more information. 1) Extra Video Storage Hard Drive – Each DVR unit has a virtually unlimited storage potential. By adding additional Video Data Hard Drives you can extend the amount of Vi deo [...]

17 CHAPTER DVR Basics This chapter includes th e following information: • Turning the DVR on and off • Becoming familiar with the Display screen • Defining Screen Divisions[...]

18 3.1 Turning on the DVR Once the cables and adapters have been properl y connected (See Chapter 2) it is time to turn on the po wer. To turn on the power follow these steps: Turning the DVR unit ON 1) Turn on the monitor and any e xternal peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR unit. 2) Turn on the Secondar[...]

19 3.3 Display Screen Each time the DVR is restarted, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time. Exit Button – The exit button brings up several o[...]

20 Remote User Displa y – Displays the users connected to the DVR. Instant Replay – This button is a shortcut that instantly jumps into Search Mode and begins playing the video backwards. Date/Time – Displays the current time and date. T his date and time is stamped into the recorded video and is displayed whenever the video is played back. S[...]

21 Recording Status – Displays the current recording status of the camera using symbols. (See Section 3.5) Special Recording – Displays text relating to the t ype of recording that is occurring. (See Section 3.5) 3.5 Recording Status Indicator The Camera status for each camera is displayed next to the Camera number (or na me) on the Video Displ[...]

22 2 nd Eight Cameras View – Displays cameras 10-16,8,9 in the Video Display Area. To return to a differen t Multi-Camera View, select a different Screen Divi sion option from the Screen Division menu. 1 st Sixteen Cameras View – Displays cameras 1-8 in the Video Display Area. To return to a different Multi- Camera View, select a different Scre[...]

23 CHAPTER Setup Options This chapter includes th e following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Audio[...]

24 4.1 Setup Overview The Setup options allow you to optimize your DVR unit by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important th at you setup your DVR correctly for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent[...]

25 4.2 Camera Setup Select Camera – Selects the current camera to be edited . Camera Name – Allows you to specify a name for each camera. Sensor Connections – Allows you to attach one or more sensor connections to each camera . You can connect one or more Sensors to the selected camera by checking the box next to th e sensor(s). Connecting a [...]

26 4.3 Motion Select Camera – Selects the current camera to be edited. Sensitivity – Adjusts the sensitivity within the designated Motion Areas. Clear – Clears all Motion Areas for the selected camera. Regular Interval Recordi ng – This option allows you to record a sing le frame every few minutes or every few hours to show that the DVR is [...]

27 Post Alarm (MOTION) – Allo ws you to record video after Motion has stopped for a s pecified period of time. This option will only work for cameras set to record using Motion Detection Pre-Alarm – Allows you to record a section of video just prior to Motion or Sensor ac tivation. 4.3.1 Creating a Motion Area Creating a Motion Area 1) Place th[...]

28 4.4 Frame Setup The Frame Setup menu allows you to turn adjust both the resolutio n and the number of images per second each camera will re cord. Set Default – Selecting this option resets all camera Fr ames and resolutions to the default settings. Frame Status – Displays the layout and ord er of the frames being recorded. The Fra me Status [...]

29 Camera Number – The cameras are given differe nt colors to help distinguish themselves when viewing the Frame Status. You can adjust the recorded Fram es per Second by sliding the bar to the left and right. Number of Frames – Displays the number of fra mes that are selected for each camera. Frame Select – Adjusts the frames for each camera[...]

30 4.5 Schedule Setup (Recording) The Recording Schedule Window allows you to create different recording schedules based on the da y, time, and type of recording you wish to use. In addition this window also contains the System Restart options that allow you to perf orm basic system maintenance by automatically sch eduling the DVR to restart itself[...]

31 Even t – Allows you to define Motion as an Alarm E vent, wh ether to transfer the Alarm Event to the SMS Multi- site Software, and/or whether to send the video to the Emergenc y Agent software. 4.5.1 Schedule Setup (Sensor) Recording – Toggles to the Recording Windo w (default). Sensor – Toggles to the Sensor Window. This window allo ws yo[...]

32 Emergency IP – Specifies the IP Address to the send the Emergency Agent video to. Even t – Allows you to define Motion as an Alarm Event, wh ether to transfer the Alarm Event to the SMS Multi- site Software, and/or whether to send the video to the Emergenc y Agent software. 4.5.2 Creating a Recording Sche dule (Motion and Continuous) Creatin[...]

33 4.5.5 Scheduling Alarm Event s to sen d video to the Emerge ncy Agent You can designate Motion or Sensor Events to send vid eo from Alarm Events to the Emergenc y Agent software. Scheduling Alarm Events to send video to the Emergency Agent Software 1) Enable an Emergency Agent Even t (See SCHEDULING ALARM EVENTS). 2) Enter an IP address to send [...]

34 4.5.7 Creating and Editing a ‘Special Day’ Schedule Creating a ‘Special Day’ Schedule 1) Press the ‘NORMAL DAY MODE’ button to enable the ‘SPECIAL DAY MODE’. 2) Select a day from the calendar by clicking on the CALENDAR drop down list. 3) Highlight the time-blocks within the Recording Schedule Window for the camer a(s) you wish t[...]

35 4.7 General Voice Warning – Allows you to use an audible warning (. wav Sound Clip) for when Motion or Sensors are activated. Video Loss Alarm Beep – This option enables the internal audio alarm when Video loss is detected. Video Loss Alarm Out put – This option activates Alarm Control Ou tput when video loss I detection. The Alarm Control[...]

36 No Sequencing though 0 FPS C ameras – Does not sequence through cameras that have 0 FPS specified. Audio – Opens the Audio ENABLE/DISABLE options. TV Out Setup – Opens the TV Out setup options. Volume – Opens the Volume controls that affect the Audio Recording levels. 4.7.1 Voice Warning The DVR unit allows you to play a sound file when [...]

37 4.7.3 Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to 360x240 and the Pictures per second to a us er specified [...]

38 Figure 4.7.6 2) Open the Intensive Recording Options. Enable the Intensive-On-Sensor option and then select the desired Pictures Per Second for both the Intensive and Non-Intens ive Channels. You can also adjust the Resolution and the holding duration for the Intensive Channel. 3) Save the Intensive Recording settings by selecting the APPLY butt[...]

39 4.8 Network (Setup for Remote Connections) The Network Setup allows you to adjust settings such as Ports, IDVR Access. Disable Remote Control – This setting enables or disables access to the DVR from remote connections. Quality – Adjusts the resolution quality when transferring video to a remote client. Resolution – Adjusts the resolution [...]

40 Image Port – The Image Port is the port used to transfer the video to the Remote Software. If conn ecting through a firewall, this port must be open ed to incoming and outgoing traffic. Search Port – The Search Port is the port used to transfer the Search information to the Remote Software. If connecting through a firewall, this port must be[...]

41 If you are running this for the first time you may see a setu p window . This will walk you through setting up your audio and adjusting volume levels. 1) Press NEXT when the WELCOME TO THE SO UND HARDWARE TEST WIZARD window appea rs. 2) Press next when the hardware test has completed. 3) Make sure the microphone is plugged in and follow th e ons[...]

42 4) Press FINISH to complete the setup. The software is now ready to connect to a DVR. 4.9 PTZ Setup Refer to the PTZ chapter in this manual. 4.10 Information 1 2 3 4 5 6 9 7 8 Figure 4.10 Information[...]

43 Site Code – A user-specified unique identification name that is used by other DVR soft ware to connect to the DVR. (Remote, Emergency Agent, NDMS). Board Serial Number – Displays the Serial Number of an inte rnal hardware component of the DVR. System Serial Number – Displays the Serial Num ber of the DVR. Decoder – Displays decoder infor[...]

44 4.11 Administrative The Administrative option cont ains Use Management and the Log Viewer. The Log Viewer displays detailed information about the DVR, including Shut Down / Restart information, User Log ins and Recording problems and failures. This can be a valuable tool to Administrators. Calendar – Displays the days with Log information in a[...]

45 4.11.1 User Management The User Management Console allows you to create, edit, and delet e user accounts. Each user account can be assigned different privileges that limit their usage of the DVR system. Users c an be given administrator privileges by enabling all rights, however only the true administrator account can log into the User managemen[...]

46 4.11.2 User Rank The User Ranking structure allows the option to assign a privilege system (1-10 whe re one has the most rights) to users of the DVR. For example. Since only one user is allowed to use the PTZ controls at an y one time, an administrator with a higher rank can kick another user out and take control of the PTZ. The User Rank option[...]

47 4.13 Adjusting the Time and Date To adjust the Time and Date follow these steps: 3) Begin b y exiting to Windows. Do this by pressing th e EXIT button from the Main Display Screen and selecting Restart in Windows Mode. (See Section 3.3) 4) Open Windows Explorer. Do this by right-clicking on th e My Comp uter Icon (located on the top left hand co[...]

48 CHAPTER Search Options This chapter includes th e following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Quit to Explorer[...]

49 5.1 Search Overview The DVR unit has several options that allow you to easily s earch through, and find, a pa rticular section of video. From Motion indexing and Sensor indexing to calendar views show ing which days have recorded video, the DVR unit is equipped to help you quickly find what you’re looking for. The following chapter will descri[...]

50 Search Options – The search opt ions are a set of functions that allow you to easily find the specific video clips you want and to export them to a usable format. Print/Open/Export/POS Options – These options allow you to print images, save single images to disk and load saved video from disk. Camera Select Buttons – The Camera Select butt[...]

51 5.4 Advanced Options The Advanced Controls allow you to get the most out of your search. Using the Brightness you can brighten up an image to get more detail. Using the Zoom feature you can not only bring the image up full screen, but you can also Zoom into a particular area of the image. Slow/Fast – This option increases and decreases the pla[...]

52 Clean Image 1) The DVR unit is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields are mixed. Beca use of the timing gap between the two fields, according to the standardized image rules, a little afterimage might occur to high speed moving images. The Surveillix™ DVR unit allows[...]

53 5.6 Performing a Basic Search There are several different types of searches that can be performed on the DVR unit. The following section will cover the most basic of these. This involves simply select ing the date, the time, the camera, and pressing play. Performing a Basic Search 1) Begin by selecting a Date. Do this by opening the Calendar (Se[...]

54 Load – The Load Option allows you to search and view video that has been saved to media such as a CDR, CD-RW, or External Hard Disk Drive. 5.7.1 Print The DVR unit allows you to print a record ed imag e to a local or network printer. To print an image, follow these steps: 1) From the Search Screen, stop on the image you wish to print. Make sur[...]

55 1 JPG File – Saving to a JPG File allows you to export a single image (or frame). 2. AVI File – Saving to an AVI File allows you to save a video clip. 3. AVI Dur at io n – Allows you to enter a duration to record the AVI for (in s econds). Although 100 Seconds is the longest displayed, you can manually enter a longer time. 4. Image Quality[...]

56 5) Press the ‘ OK’ Button. (It may take a minute or t wo to return the results) If there are results, they will be displayed in a column on the left side of the screen (See Figure 5.8b) . If there are no results found, ‘No Images Found’ will appear in the column. 6) Once the results are displayed you can search through them b y simply do[...]

57 5.9 Preview Search The Preview Search can be used in a number of circumstance s to quickly find an exact moment where an event such as a theft occurred. The Preview Search basically gives a 24 Hour visual overvi ew of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the da y. The search can then b[...]

58 1) Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) 2) Select the Preview Search Button. 24 Images should now be displayed. If there is no recorded video during a portion of the day then a ‘No Image’ [...]

59 Progress Bar – This bar displays the percentage complete when p erforming an Object Search. Cancel – Selecting the Cancel button exits the Object Search. Stop – The Stop option stops the current search. Apply to Main Search – Appl y to Main Search exits the Object Search but takes the selected result (the current image displayed) and dis[...]

60 2) Select the Object Search Button. The Object Search window will open. 3) Create a Motion Region Box on the image. Do this b y c licking inside the image and, while holding the left mouse button down, drag the pointer. When the desired shape is created, simply let go of the mouse-button. Only One Motion Region Box can be created. To delete the [...]

61 Camera – This displays the cameras in a linear format. You can scroll down using the scroll bar on the right. Hours – The hours 0-23 are listed (24 hours). Recording Block – This displays where video is recorded in blue. No recording will be displayed in white. Performing a Graphic Search 1) Begin by selecting the Graphic Search bu tton. T[...]

62 CHAPTER Pan / T ilt / Zoom This chapter includes th e following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern[...]

63 6.1 PAN/TILT/ZOOM Overview The PTZ controls within the DV R unit allow for powerful control over the cameras. This can be extremely beneficial b y increasing the usefulness of the recorded video. Using the PT Z controls you can create custom preset configurations that can continuously sweep across large areas. 6.2 Setting Up a PTZ Camera Setting[...]

64 6.2.1 Supported Protocols Protocols are added frequently. The actual supported list most likely contains new pr otocols that are not listed here. The current supported protocols are: Ademco Rapid Dome HSCP Sensormatic SpeedDome American Dynamics Honeywell (HSD-250) SPD-2500P CBC (GANZ) Inter-M(VRX-2101) SungJin (SJ 2819RX) C-BEL Javelin (Orbitor[...]

65 6.3 PTZ Setup The PTZ Setup allows you to enable PTZ cameras, create Presets, Tours, and also adjust speed settings. Many options listed here are features only available on selected cameras. RS485 / RS232 – Defines how to send the PTZ si gnal to the camera. Select Camera – Selects the current camera to be edited. Protocol – Selects the pro[...]

66 Tilt Speed – This option increases or decreases th e Tilt speed. Zoom Speed – This option increases or decreases the Zoom speed. Focus Speed – This option increases or decreases the Focus speed Address Setting – These options are only available on select PTZ cameras Serial Port Settings – Defines the specific settings to transmit to th[...]

67 6.5 PTZ Address Setting Some protocols support software address settings. The following section explains these settings. RX Address 1 – This option was added for a particular line of receivers that support 2 ID addresses. This is the first RX address. RX Address 2 – This option was added for a particular line of receivers that support 2 ID a[...]

68 6.7 Using the onscreen Compass The Surveillix DVRs provide control for th e PAN/TILT camera in two different w ays. 1) Using the Graphical PTZ controller that appears when the PTZ button is pressed on the main screen. 2) Clicking on the video itself. This second option is a much more powerful way to control the Camera. (NOTE: The PTZ button on t[...]

69 6.8 Understanding Tours Travel Speed – This option defines the speed at which a PTZ moves from one Preset position to the next (when using Preset Tour 2). Dwell – This option defines the length of time (in seconds) that a PTZ Tour stays on a Preset Position. Moves from one Preset position to the next (when using Preset Tour 2). Setting – S[...]

70 CHAPTER Backing up to a CD-R W Drive This chapter includes th e following information: • Overview • Enabling Backup Features • Overview of DirectCD ® • Formatting a CDR or CD-RW Disc • Saving Video to a CD-RW Drive • Removing the Disc from the Drive[...]

71 7.1 Backup Overview The DVR unit can easily backup important video to an intern al or e xternal media location. The most commonly used are CD-RW drives and Hard Drives. Since the DVR unit comes st andard equipped with a CD-RW d rive, this section covers backing up using the CD-RW drive as well as by using a Hard Drive. The DVR unit backs up usin[...]

72 CAUTION: Even though many fea tures are availa ble within DirectCD, i t is highly recomm ended that you d o NOT use any features within Direc tCD other than thos e necessary for the s tandard exportation of video as outl ined in this chapter. Loss of informatio n or software i nstability coul d result CD Select – Use this Dropdown Selection bo[...]

73 7.4 Formatting a CDR or CD-RW from the Backup Window To format a blank CDR or CD-RW disc to be used b y the DVR follow these steps: WE STRONGLY RECOMMEND NOT USING CD-RW DISCS. CD -RW DISCS CAN TAKE UP TO 3 0 MINUTES OR MORE TO FORMAT AND HAVE COMP ATIBILITY PROBLEMS. Format a CDR or CD-RW Disc on the DVR unit 1. Insert a blank CDR or CD-RW disc[...]

74 1. Select Day – The Select Day is a Calendar that allows you to select the day. If video is recorded on a given day the day will be highlighted. The Current day is always highlighted in red. 2. Hour/Minute – The overall time displayed in the Hour/Minute chart is 24 Hours. This is broken down into 10 minute increments. The color coded boxes r[...]

75 7.6 Scheduled Backup Options Overview The SCHEDULED BACKUP OPTIONS window allows the creation of a scheduled daily backup of selected times to a specified storage location. NOTE : Available storage locations exclude CD-R and CD-RWs and are limited to hard disks specifically identified as backup space (see the specifying scheduled backup drives s[...]

76 7.7 Specifying Sche duled Backup Drives In order to use the Scheduled Backup feature one or more sto rage drives or partitions connected to the DVR must be labeled as a backup drive. Specifying Scheduled Backup Drives 1. Exit and restart in Windows mode. 2. Double click the My Computer icon on the DVRs desktop. A file menu will be displayed. 3. [...]

77 7.9 Backing up to a CD-RW Drive or Hard Drive To Backup video files to a CD-RW drive, or to a Hard Drive, follow these steps: Backing up to a CD-RW Drive or Hard Drive 1. From the Main Display Screen select the BACKUP button. The Backup Options window displays. 2. From the Backup Options window, use the calendar to select a date. 3. Select the t[...]

78 7.10 Removing the Disc from the CD-RW Drive To remove the disc from the CD-RW drive follow these steps. Removing the Disc from the CD-RW Drive 1) Press the Open button on the CD-RW drive. The Eject CD Window should appear on the screen. 2) Select the LEAVE AS IS option to continue using the di sc for future Backing Up by the DVR unit. You may no[...]

79 7.11 Setting the DirectCD Path using vFormat It may be necessary under some circumstances to reset the file path to the DirectCD executable. If the format butt on in the Backup window is not displayed follow the instructions below. (See the section on the Backup window in this chapter for the location of the Format button) Setting the DirectCD P[...]

80 CHAPTER LAN / ISDN / PSTN Connections This chapter includes th e following information: • Overview • Configuring TCP/IP • Setting up a PSTN Connection • Creating Users for PSTN Connectio ns[...]

81 8.1 LAN Overview The DVR unit can easily be connected to a Local Area Netw ork. The DVR unit uses Microsoft’s powerful and secure Windows ® 2000 operating system. This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN y ou want to use. A Local Area Network is a group of computers and oth[...]

82 9) You may need to restart Windows for the changes to take effect. Do this by pressing the START button on the Desktop and selecting Shut Down . Connect the DVR to a LAN 1) Using a standard RJ-45 Cable, plug one end into a Hub (or Net work Jack ultimately connected to a hub) and the other end into the DVR unit.[...]

83 CHAPTER Digit al Signature V erifier This chapter includes th e following information: • Overview • Using the Digital Signature Verifier[...]

84 9.1 Digital Signature Overview JPG and AVI files that are exported from the DVR are automa tically embedded with a Digi tal Signature. These Digital Signatures are a way to verify the authenticity of the image to ensure that they have not been tampered with or edited in any way. Included on the Software Installation disc supp lied with the DVR u[...]

85 9.3 Using the Digital Signature Verifier 1) Open the Digital Signature verification pr ogram by selecting START>PROGRAMS>DVR>DIGITAL VERIFIER>DIGITAL SIGNATURE VERIFIER. 2) Select the BROWSE button to load the JPG or AVI image. 3) Enter the SITE CODE of the DVR unit that the image was originally extracted f rom. 4) Press the VERIFY b[...]

86[...]

87 CHAPTER Backup V iewer This chapter includes th e following information: • Overview • Using the Backup Viewer[...]

88 10.1 Backup Viewer Overview The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is th e id eal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer. The Backup Viewer is [...]

89 10.2 Installation Installing the Backup Viewer 1) Insert the Software Installation Disc into the CDROM. (Do not install on the DVR unit) 2) Select the Backup Viewer option to begin installa tion. When the WELCOME screen appears, select NEXT. 3) When the CHOOSE DESTINATION LOCATI ON window appears select NEXT.[...]

90 4) When the SELECT PROGRAM FOLDER window appears click NEXT. 5) Select either 16 or 32 channel option depending on th e Model you have. You can always reinstall and change this option at a later date. Click Next.[...]

91 6) If you have purchased the TVS POS Remote then select the YES option. Otherwise select the NO option. Click Next. 7) When this window appears click Finish . Setup is now complete.[...]

92 10.3 Loading Video from CDROM or Hard Drive Loading video into the Backup Viewer involves only a few simple steps. 1) Open the Backup program by selecting START>PROGRAMS>DVR>BACKUP VIEWER>BACKUP VIEWER. 2) Select the OPEN button (See Section 5.7). The CHOOSE TIME TO SEARCH window should open. 3) For CDROM data select the appropriate [...]

93 CHAPTER Emergency Agent This chapter includes th e following information: • Overview • Using the Emergency Agent Software[...]

94 11.1 Emergency Agent Overview The Emergency Agent software is a utility that streams vide o across a Local Area Network to a Client PC when an alarm is detected on the DVR unit. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loaded at startup and placed in the taskbar. It[...]

95 4) When the SETUP COMPLETE window appears click FINISH. 11.3 Configuring the DVR To enable the Emergency Agent on the DVR follo w these steps: 1) Enter SETUP and confirm you are in the CAMERA SETUP menu. 2) Select a camera and then associate sensor(s) to that camera using the SENSOR CONNECTI ON checkboxes. 3) Click the Communication Setup button[...]

96 11.4 Configuring the Client PC All configuration takes place in the Emergency Agent Window on the Client PC for descriptions and locations of the buttons and features of the Emergency Agent windo w Refer to the Emergency Agent Window section later in this chapter. 1) Open the Emergency Agent window on the Client PC. Start >Programs > Toshi[...]

97 11.5 Emergency Agent Window 1. Tools Menu Opens the Setup (Configuration) window and Opens or Closes the Event List. 2. Video Display Displays the Video feed coming from the DVR. 3. DVR List Lists all DVR units you have connected to the Emergency Agent. 4. DVR List Item Individual DVR unit in DVR List with displayed settings. 5. New Opens Site E[...]

98 11.6 Search Alarm Window 1. Comment Provides space for user to add comments to exported video. 2. AVI File When selected a video clip export ed when Export is clicked. 3. Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image qualit y. Ho[...]

99 11.7 Configuration Window 1. General Offers configuration of basic display options for the Emergency Agent window. 2. Data Directory Sets the location that recorded video footage is saved. 3. Voice Warning Offers several configuration settings for acti vating an audible indicator when the Emergency Agent receives an event. 4. Listen Port Indicat[...]

100 CHAPTER We b Vi e w e r This chapter includes th e following information: • Overview • Configuring the Web Viewer[...]

101 12.1 Web Viewer Overview The DVR unit allows you to access video using Microsoft® Internet Explorer ® Browser 5.5 and later Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web DV R is an easy secure way to view live vide[...]

102 12.2 Configuring the Ser ver for Remote Connection 1. Enter Setup on the DVR unit. 2. Click the Communication Setup button to open the Network menu. 3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. 4. NOTE: If you are using a Fire wall, it may be necessary to adjust the port settings [...]

103 CHAPTER Remote Sof tware This chapter includes th e following information: • Overview • Configuring Remote Software[...]

104 13.1 Remote Software Overview The DVR unit was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, se arch through archived video, exp[...]

105 13.1.1 Remote Client Minimum Requirements • Pentium 233 or equivalent • 32MB System Memory • DirectX 8 or higher • Compatible video card (ATI Preferable) • Internet or LAN Connection (56K, DSL, Cable Modem, T1, ISD N, etc.) • TCP/IP installed • Microsoft® Windows® 98, Me, 2000, or XP Operating System • 1024 x 768 display resol[...]

106 13.2.2 Create a New Remote Connection 1 2 3 4 5 6 7 8 1. New Creates a new site to connect to. 2. Delete Deletes the selected site once it is selected from the list. 3. Delete All Deletes all listed sites. 4. Edit Used to edit a site once it is selected from the list. 5. Password Enter the logon pass word. 6. Connect Connects the Surveillix Rem[...]

107 13.3 Remote Server Setup In order to access the DVR unit remotely, th e DVR Server must be set up to allow remote c onnections. 1. Disable Remote Enables/Disables acceptance of remote connections by the DVR server. 2. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not receive[...]

108 Appendix A Appendix A contains technical specifications for many of the DVR internal components[...]

109 1.1 KV-PCDVR8 Specifications NTSC PAL CPU Intel® Pentium® 4 2.0+ GHz Storage (Hard Drive) 120 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD Operating System Microsoft® Windows® 2000 Viewing Rate Max 480 FPS Max 480 FPS Recording Rate Max 240 FPS Max 200 FPS Digital Control Output 8 Sensor Input 8 NTSC 720x480 /[...]

110 1.2 KV-PCDVR16 Specifications NTSC PAL CPU Intel® Pentium® 4 2.0+ GHz Storage (Hard Drive) 120 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD Operating System Microsoft® Windows® 2000 Viewing Rate Max 480 FPS Max 480 FPS Recording Rate Max 240 FPS Max 200 FPS Digital Control Output 16 Sensor Input 16 NTSC 720x48[...]

111 1.3 KV-PCDVR32 Specifications NTSC PAL CPU Intel® Pentium® 4 2.0+ GHz Storage (Hard Drive) 120 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD Operating System Microsoft® Windows® 2000 Viewing Rate Max 480 FPS Max 480 FPS Recording Rate Max 240 FPS Max 200 FPS Digital Control Output 16 Sensor Input 16 NTSC 720x48[...]