Toshiba 960-809 manual

[CONFIDENTIAL] Toshiba Personal Computer PORTEGE M780 Maintenance Manual First edition January 2010 TOSHIBA CORPORATION File Number 960-809[...]

ii [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Copyright © 2010 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein. Toshiba Person[...]

PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer PORTEGE M780 The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field[...]

iv [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the PORTEGE M780 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnost[...]

PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory ([...]

vi [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Table of Contents Chapter 1 Hardware Overview 1.1 Features ................................................................................................................... ...... 5 1.2 System Unit Block Diagram ............................................................................[...]

PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] vii Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ......................................................................................................... 2-6 2.2 Troubleshooting Flowchart ........................................................................................ 2-8[...]

viii [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-7 3.2 Executing the Diagnostic Test ................................................................................. 3-10 3.3 Set[...]

PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] ix 3.34 . Windows PE T&D ............................................................................................... 3-100 3.35 DOS T&D .............................................................................................................. 3-156 3.37 Maintenance (WinPE&[...]

x [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 4.28 Touch pad................................................................................................................. 4-70 4.29 Speaker ................................................................................................................... .. 4-74 4.30 Hinge assembly .[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-1 Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-2 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-3 Chapter 1 Contents Chapter 1 Hardware Overview ......................................................................................... 1 1.1 Features .....................................................................................................................[...]

1 Hardware Overview 1-4 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Figures Figure 1-1 Front of the computer ........................................................................................... 11 Figure 1-2 System unit configuration .................................................................................... 12 Figure 1[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-5 1.1 Features The Toshiba PORTEGE M780 Series Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Sem iconductor (CMOS) technology extensively to provide compact size, minim um weight, low power usage and high reliability. This [...]

1 Hardware Overview 1-6 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)  Memory Two DDR3-1066 SDRAM slots. Memory modules can be installed to provide a m aximum of 8GB. Memory modules are available in 1024MB, 2048MB and 4096MB sizes.  Chipset The Toshiba PORTEGE M780 Series Personal Computer is Equipped with Intel Ibex peak QM57 . ?[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-7  Tablet pen / Reserve pen The Tablet pen / Reserve pen can be used as a mouse by touching the display softly with the pen tip. Tablet button on the side of the pe n corresponds to the right click of the mouse. Erase button on the pen tail can be used as an eraser de[...]

1 Hardware Overview 1-8 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)  External monitor (RGB) port This port provides 15-pin, analog VGA port. This port allows you to connect an external monitor to the computer.  IEEE 1394 port The computer comes with one IEEE 1394 port. It enables high-speed data transfer directly from external de[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-9  Sound system The sound system is equipped with the following features:  Stereo speakers  Built-in microphone  Stereo headphone jack  External microphone jack  Internal modem The computer contains a MDC, enabling data and fax comm unication. It suppor[...]

1 Hardware Overview 1-10 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)  Switch/Button The following switches and buttons are equipped. - Power on switch - Cross Function button - ESC/Rotation button - Windows-Security tablet button - Wireless Assist button - Wireless Presentation button  3G(Some models) The computer is equipped wit[...]

1 Hardware Overview The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-11[...]

1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration 1-12 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)[...]

1 Hardware Overview 1.2 System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-13[...]

1 Hardware Overview 1-14 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) The system unit is composed of the following m ajor components:  Microprocessor The Toshiba PORTEGE M780 Series Personal Computer is equipped with an Intel ® Processor. The PC comes in with one of the following speeds: Intel ® Arrandale Processor Core Frequency ([...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-15  Memory Two DDR3-1066 SDRAM slots. Memory modules can be installed to provide a m aximum of 8GB. Memory modules are available in 1024MB, 2048MB and 4096MB sizes. - 204-pin slot - DDR3-1066 support  Chipset The Toshiba PORTEGE M780 Series Personal Computer is Equ[...]

1 Hardware Overview 1-16 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)  Sound Controller  Ibex peak QM57 Built-in HD Audio  Realtek ALC268  AMP: AN12947AA  volume control  Supports VoIP  Stereo headphone jack  External microphone jack  Built-in microphone  Modem Controller  One MDC is used.  One RJ11 p[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-17  Sensor  Thermal Sensor: One ADM1032ARMZ chip is used.  LCD Sensor:.  Acceleration Sensor  Thermistor (Crestline-GM, mem ory, ODD, HDD, 3G:not used )  Fingerprints sensor: Authen Tec maid  3G (Not Used) • 3G card in the PCI Express Mini card slo[...]

1 Hardware Overview 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1. Figure 1-4 3.5-inch FDD (USB External) Table 1-1 3.5-inch FDD spec[...]

1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-rem ovable 2.5-inch magnetic disk and mini-W inchester type magnetic heads. The computer supports a 160GB, 250GB or 320GB. The HDD is shown in figure 1-5. Specifications are listed in Table 1-2. Figure 1-5 2.5-inch HDD Tab[...]

1 Hardware Overview 1-20 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Table 1-2 2.5-inch HDD specifications Specifications Items HGST G8BC0006U250 HGST G8BC0006U320 Outline Width (mm) 100.2 ± 0.25 Dimensio ns Height (mm) 9.5 ± 0.2 Depth (mm) 69.85 ± 0.25 Weight (g) 95 max 115 max Storage size (formatted) 250GB 320GB Speed (RPM) 7,200[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-21 Table 1-3 2.5-inch HDD specifications Specifications Items TSDC G8BC0006T321 Outline Width (mm) 100.0 Dimensio ns Height (mm) 9.5 Depth (mm) 69.85 Weight (g) 97 typ Storage size (formatted) 320GB Speed (RPM) 5,400 Internal transfer speed (Mb/s) 464-1148 typ Host trans[...]

1 Hardware Overview 1.5 Optical Drive (ODD) 1.5.1 DVD-Super Multi Drive The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD- ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM, DVD-R DL and DVD+R DL. The specifications are listed in Table 1-4. Figure 1-6 DVD Super Multi drive 1-22 [CONFIDENTIAL] PORT[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-23 Table 1-4 DVD Super Multi drive specifications Specifications Item Panasonic UJ862ABTJ1-M （ G8CC0004D127 ） I/F SATA Width (mm) 128 (except protrusion) Height (mm) 9.5 (except protrusion) Depth (mm) 129 (except protrusion) Outline dimensions Mass (g) 107  5(With[...]

1 Hardware Overview 1.6 Keyboard The keyboard is mounted 85(US)/87(UK) keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to mem brane connector on the system board and controlled by the keyboard controller. Figure 1-7 is a view of the keyboard. See Appendix E about a layout of the keyboard. Fi[...]

1 Hardware Overview 1.7 TFT Color Display The TFT color display consists of 12.1-inch WXGA LCD module. 1.7.1 LCD Module The LCD module used for the TFT color display uses a white LED backlight as the light source and can display a maximum of 16M colors with 1,200 x 800 resolution. The VGA in North Bridge can control internal and external WXGA suppo[...]

1 Hardware Overview 1-26 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 1.8 Power Supply The power supply supplies many different voltages to the system board and perform s the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3. Controls the b[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-27 Table 1-6 Power supply output rating ACPI state S3/ S4/S5 S3 S3 S4/S5 S4/S5 G3 M state M1 Moff Moff Moff Moff Wakeup - WOL No WOL WOL No WOL Pow e r line name Voltag e [V] Name Object P * PPV × × × × × × CPU * PPV × × × × × × CPU, Thermal Sensor, ITP- Conn[...]

1 Hardware Overview 1-28 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) LAN 1.05 LN1R05- E1V ○ ○ × ○ × × LAN PHY 3.3 LAN-E3V ○ ○ × ○ × × LAN, PHY, Dock E 5 E5V ○ ○ ○ ○ × × PCH, USB 3.3 E3V ○ ○ ○ ○ × × LED, MDC, F/T PJ, LCD, Finger Sensor, GPIO Expander, CPU, Thermal Sensor, LAN PHY, PCH, PCH-E Mini ca[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-29 1.9 Batteries The computer has three types of batteries as follows:  Main battery pack  RTC battery The battery specifications are listed in Table 1-7. Table 1-7 Battery specifications Battery name Material Output voltage Capacity Main battery G71C0007M510 G71C0[...]

1 Hardware Overview 1-30 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 1.9.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system charges the b[...]

1 Hardware Overview PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 1-31  Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-9. Table 1-9 Data preservation time Condition preservation time Sleep Mode About 4 days Battery(51Wh, 6 cell) Boot Mode About 40 days Battery(51[...]

1 Hardware Overview 1-32 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 1.10 AC Adapter The AC adapter is also used to charge the battery. Table 1-11 lists the AC adapter specifications. Table 1-11 AC adapter specifications Parameter Specification G71C000A5210 (2-pin) G71C000A6210 (3-pin) Power 75W (Peak 90W) Input voltage 100V/240V Input[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-1 Chapter 2 Troubleshooting Procedures[...]

Troubleshooting Procedures 2-2 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-3 Chapter 2 Contents 2 2-2 2.1 Troubleshooting ......................................................................................................2-6 2.2 Troubleshooting Flowchart ..............................................................................[...]

Troubleshooting Procedures 2-4 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.9 Display Troubleshooting .......................................................................................2-43 2.10 Optical Disk Drive Troubleshooting .....................................................................2-45 2.10.1 Procedure 1 Diagnos[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-5 Figures Figure 2-1 Troubleshooting flowchart (1/2) ..........................................................................2-9 Tables Table 2-1 Battery icon ....................................................................................................[...]

Troubleshooting Procedures 2-6 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.1 Troubleshooting Chapter 2 describes how to determine which Fi eld Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU ” m eans the replaceable unit in the field.) The FRUs covered are: 1. Power supply 8. Optical Dis[...]

Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is descri bed in the figure as line. (2) Pin connection is describe d in the figure as arrow. <e.g> Connection of modem PORTEGE M780 Mainte nance Manual ( 960-[...]

Troubleshooting Procedures 2-8 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide fo r determining which troubleshooting procedures to execute. Before going through the flow chart steps, verify the following:  Ask him or her to enter the passwor d if a password is r[...]

Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-9[...]

Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) 2-10 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809)[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-11 If the diagnostics program cannot detect an e rror, the problem may be intermittent. The Test program should be executed several tim es to is olate the problem. Check the Log Utilities function to confirm which diagnos tic test detected an error(s), then per[...]

Troubleshooting Procedures 2-12 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 15. If an error is detect ed on the sound test, perform the Sound Troubleshooting Procedures in Section 2.18. 16. If an error is detected on the sound test, perform the Bridge Media Troubleshooting Procedures in Section 2.19. 17. If a malfunction is detected [...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-13 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The procedur es desc[...]

Troubleshooting Procedures 2-14 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Table 2-2 DC IN icon DC IN icon Power supply status Lights blue DC power is being supplie d from the AC adapter. Blinks orange Power supply malfunctio n *1 Doesn’t light Any condition other than those above. *1 When the power supply controller det ects a ma[...]

Troubleshooting Procedures 2.3.2 Procedure 2 Error Code Check If the power supply microprocessor detects a ma lfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.  Start Off for 2 seconds  Error code (8 bit) “1” On for one second “0” On for half second Interval between data bits Off for half se[...]

Troubleshooting Procedures 2-16 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and comp are it to the tables below. Then go to Check 2. Table 2-3 Error code Error code Where error occurs 1*h DC Power (AC Adapte r) 2*h Main battery 3:h 2nd battery 4*h S3V output[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-17  Main Battery Error code Meaning 22h Main battery discharge cu rrent is ove r 0.5A. 23h Main battery charge curre nt is over 4.3A. 24h The compensation value of [0A] is not within the limits from design d ata (± 400mA). 25h Main battery charge current is[...]

Troubleshooting Procedures 2-18 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809)  E3V output Error code Meaning 60h E3V voltage is over 3.96V. 61h E3V voltage is under 2.81V when the compute r is powered on. 62h E3V voltage is under 2.81V when the compute r is booting up. 64h E3V voltage is under 2.81V when EV powe r is mai ntained. ?[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-19  With no error surveillanc e Error code Meaning A0h voltage is over 5.00V. A1h voltage is under 0.00V when the computer is p owered on. A2h voltage is under 0.00V when the compu ter is booting up.  1R5-B1V output Error code Meaning B0h 1R5-B1V voltage [...]

Troubleshooting Procedures 2-20 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809)  With no error surveillanc e Error code Meaning E0h voltage is over 5.00V. E1h voltage is under 0.00V when the computer is p owered on. E2h voltage is under 0.00V when the compu ter is booting up.  Miscellaneous Error code Meaning F0h The sub clock does[...]

Troubleshooting Procedures 2.3.3 Procedure 3 Connection Check The wiring diagram related to th e power supply is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN jack and wall outlet. If these cables are connected firmly, go to Check 2. [...]

Troubleshooting Procedures 2-22 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.3.4 Procedure 4 Charging Check Check if the power supply cont roller charges the battery pack properly. Perform the following procedures: Check 1 Make sure the AC adapter is firmly plugged into the DC IN jack. Check 2 Make sure the battery pack is properly [...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-23 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: M[...]

Troubleshooting Procedures 2-24 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.4.1 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.  If an error message is shown on the display, per[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-25 If any other error message displays, perform Check 3. Check 3 The IRT checks the system board. When the IRT detects an erro r, the system stops or an error message appears. If one of the following error messages (1) th rough (17), (23) or (24) is displayed, [...]

Troubleshooting Procedures 2.4.2 Procedure 2 Debugging Port Check Check the D port status by a debug port test. Th e tool for debug port test is shown below. Figure 2-1 A set of to ol for debug port test 1. Not a Serial Port model should connect a debug port test cable to connector CN3110 of a system board.( W3270 open) 2. Connect the RS-232C Cross[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-27 Table 2-4 Debug port error status (1/2) pending System BIOS Boot block processing Debug Code BIOS processing outline Target Device IC No. CPU setup Initialization of PCH ,Super I/O CPU Super I/O IS1050 (CPU Socket) IC3400 ( Super I/O ) F000 Boot Block proces[...]

Troubleshooting Procedures 2-28 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Table 2-4 Debug port error status (2/2) System BIOS IRT processing Debug Code BIOS processi ng outline Target Device IC No. F100 IRT section start CPU IS1050 (CPU Socket) F101 Creation of SETUP information BIOSROM RAM IC3000/IC3002 (BIOS ROM) CN1400, CN1410 ([...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-29 F117 end of SC initiali zation RAM CN1400, CN1 410 (RAM Conn.) F118 Processing in front of boot RAM CN1400, CN1 410 (RAM Conn.) F119 Device proces sing in front of boot PCH IC1600 (PCH) F800 S3 shift start RAM CN1400, CN1410 (RAM Conn.) F801 S4 shift start R[...]

Troubleshooting Procedures 2-30 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.4.3 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these tests. 1. System te[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-31 2.5 USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: FDD Head Cleaning Check Procedure 2: Diagnostic Te st Program Execution Check Procedure 3: Connector Check [...]

Troubleshooting Procedures 2-32 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.5.2 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test procedures. Make sure th[...]

Troubleshooting Procedures 2.5.3 Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board. The connection of the cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks. USB [...]

Troubleshooting Procedures 2-34 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Check 2 Connect USB FDD to other USB port a nd check if it works properly. If it does not work properly, perform Check 3 Check 3 USB FDD may be fau lty. Replace it with a new one. If the problem still occurs, perform Check 4 Check 4 System board and USB / Sou[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-35 2.6 2.5” HDD Troubleshooting To check if the 2.5” HDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: Partition Check Procedure 2: Message Check Procedure 3: Format Check Procedure 4: Diagnostic Te st Pr[...]

Troubleshooting Procedures 2-36 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.6.2 Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. When the test detects an erro r, an error message is displayed on the screen. Make sure no floppy disk is in the F[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-37 2.6.3 Procedure 3 Format Check The computer’s HDD is formatted using the DOS FORMAT program or the physical format program of the test program. To format the HDD, start with Check 1 below and perform the other steps as required. Refer to the DOS Manual for[...]

Troubleshooting Procedures 2-38 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.6.4 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about the HDD test pr[...]

Troubleshooting Procedures 2.6.5 Procedure 5 Connector Check and Replacement Check The SATA HDD may be disconnected, or the SA TA HDD or system board may be dam aged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the SATA HDD is firmly connected to CN1[...]

Troubleshooting Procedures 2.7 Keyboard Troubl eshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.7.1 Procedure 1 Diagnostic Test Program Execution Check Execute[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-41 2.8 Touch pad Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check[...]

Troubleshooting Procedures 2.8.2 Procedure 2 Connector Check and Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the cables are firmly conn ected [...]

Troubleshooting Procedures 2.9 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Cable Check Procedure 3: Replacement C[...]

Troubleshooting Procedures 2-44 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Procedure 3 Replacement Check The LCD module and system board are connect ed to display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures. Check 1 Replace the LCD cable with a new one following the instructions in Ch[...]

Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioni ng or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check 2.10.1 Procedure 1 Diagnostic Test Program Execution Check Exe[...]

Troubleshooting Procedures 2-46 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Check 2 The SATA ODD may be damaged. Re place it with a new one following the instructions in Chapter 4, Replacement Procedures . If the problem still exists, perform Check 3. Check 3 System board may be faulty. Replace it with ne w one following the instruct[...]

Troubleshooting Procedures 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, fo llow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execu tion Check Execute Modem test in the LAN/Mode[...]

Troubleshooting Procedures 2-48 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Check 2 Modem cable or MDC cable m ay be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 MDC may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedure . If the problem still occur[...]

Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.12.1 Procedure 1 Diagnostic Test Program Execution Check Execute LAN tes[...]

Troubleshooting Procedures 2-50 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.13 Wireless LAN Troubleshooting To check if the computer’s Wireless LAN is m alfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas’ Connection Check Procedure 3: [...]

Troubleshooting Procedures 2.13.2 Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the wirele ss communication[...]

Troubleshooting Procedures 2-52 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.13.3 Procedure 3 Replacem ent Check Wireless LAN card, wireless LAN antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disa ssemble the computer and then perform the following checks: Check 1 Wirele[...]

Troubleshooting Procedures 2.14 Bluetooth Troubleshooting To check if the Bluetooth is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connection Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Make sure the wireless[...]

Troubleshooting Procedures 2-54 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Check 2 The Bluetooth module may be damaged. Replace it with a n ew one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3. Check 3 The Bluetooth cable may be damaged. Replace [...]

Troubleshooting Procedures 2.15 Web camera Troubleshooting To check if the computer’s web camera is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check Procedure 1 Check on Window s OS The web camera checks operating normally usi ng [...]

Troubleshooting Procedures 2-56 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Check 3 The web camera/digitizer/fingerp rint sensor /sw board cab le may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures . If the problem still exists , perform Check 4. Check 4 The system board may be da[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-57 2.16 Tablet Pen Troubleshooting To check if the Tablet Pen is defective or not , follow the troubleshooting procedures below as instructed. CAUTION: Use the Tablet Pen supplied to this model. Procedure 1: Check on Windows Vista Procedure 2: Tablet pen replac[...]

Troubleshooting Procedures Procedure 3 Connector Check an d Replacement Check The Digitizer is connected to the system board as below. Check 1 If any of the connections are loose, reconnect firmly and repeat Procedure 1and 2. If there is still an error, go to Check 2. Check 2 The Digitizer may be damaged. Replace it with a new one following the ins[...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-59 2.17 Touch screen Troubleshooting To check if the touch screen is defective or not, follow the troubleshooting procedures below as instructed. CAUTION: Use the touch screen supplied to this model. Procedure 1: Check on Windows Vista Procedure 2: Touch screen[...]

Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The Digitizer is connected to the system board as below. Check 1 If any of the connections are loose, reconnect firmly and repeat Procedure 1. If there is still an e rror, go to Check 2. Check 2 The touch screen may be damaged. Replace it with a new one following the instr[...]

Troubleshooting Procedures 2.18 Sound Troubleshooting This section describes how to determine if the computer’s sound f unctions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check Proced[...]

Troubleshooting Procedures 2-62 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Procedure 3 Replacem ent Check  If headphone does not work properly, perform check 1.  If external microphone does not wo rk properly, perform check 2.  If speaker does not work properly, perform check 3.  If internal microphone does not work prop[...]

Troubleshooting Procedures 2.19 Bridge media Slot Troubleshooting This section describes how to determine if the computer's Bridge m edia functions are functioning properly. Perform the steps below star ting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Windows OS Procedure 2: Connector Check and [...]

Troubleshooting Procedures 2-64 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) 2.20 PCI ExpressCard Slot Troubleshooting This section describes how to check PCI Expr essCard slot by inspecting a card with PCI Express interface and a card with USB 2.0 interface. 1. Gigabit Ether ExpressCard 2. USB2.0 5in1 ExpressCard 1. Gigabit Ether Exp[...]

Troubleshooting Procedures 2.21 Fingerprint sensor Troubleshooting CAUTION : To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the ma nagement authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fingerprint sensor work s correctly or not,[...]

Troubleshooting Procedures 2-66 [CONFIDENTIAL] PORTEGE M780 Mainte nance Manual ( 960-809) Procedure 1 Setting Window s Log-ON password 1. Open [User Account] from [Control Panel]. 2. Click [User Account]. 3. Click the icon of the account (user’s na me) that you want to set the password. 4. Click “Create Account”. 5. Type a password in “Typ[...]

Troubleshooting Procedures 7. When the Store to Sensor screen is displa yed, check Store fingerpri nt to Sensor. Click Finish to complete fingerprint registration. Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2. In the Windows logon window, put lightly the first joint of your finger registered and slide you[...]

Troubleshooting Procedures Procedure 4 Connector Check an d Replacement Check The Fingerprint sensor is connected to the system board as below. Check 1 If any of the connections are loose, re connect firmly and repeat Procedure 1 to 3 . If there is still an error, go to Check 2. Check 2 The Fingerprint sensor may be dama ged. Replace it with a new [...]

Troubleshooting Procedures PORTEGE M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 2-69 2.22 3G Troubleshooting: Not Used This section describes how to determine if the computer’s 3G is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Transmitting-Receiv[...]

Troubleshooting Procedures Procedure 2 Antenna Connection Check The 3G wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the 3G antenna cables are firmly connected to the 3G card [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-1 Chapter 3 Tests and Diagnostics[...]

Tests and Diagnostics 3-2 [ CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-3 Chapter 3 Contents 3 3-2 3.1 The Diagnostic Test ................................................................................................... 3-7 3.1.1 Diagnostics menu ................................................................................. 3-7 3.1.2[...]

Tests and Diagnostics 3-4 [ CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.21.1 Function Description .......................................................................... 3-60 3.21.2 Operations .......................................................................................... 3-60 3.22 Log Utilities .........................[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-5 3.34 . Windows PE T&D ............................................................................................... 3-100 3.34.1 Equipment Configuration for Test ................................................... 3-100 3.34.2 Starting T&D .................[...]

Tests and Diagnostics 3-6 [ CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Tables Table 3-1 Subtest names (1/2) ............................................................................................ 3-18 Table 3-2 Error codes and error status names (1/3) ............................................................ 3-41 Table 3-3 Hard[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-7 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks. There are Service Program Modules (DIAGNOSTIC MENU) and th[...]

Tests and Diagnostics 3-8 [ CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)  REAL TIMER TEST  NDP TEST  EXPANSION TEST  CD-ROM/DVD-ROM TEST  ERROR RETRY COUNT SET [FDD & HDD] Other tests are:  Wireless LAN TEST (Wireless LAN TEST disk)  LAN/Modem/Bluetooth/IEEE1394 TEST (LAN/Modem/Bluetooth/IEEE1394 TEST disk)  S[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-9  The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts autom atically after the selection. You will need the following equipment to perform this program.  The Diagnostics Disk (Main T&D)[...]

Tests and Diagnostics 3-10 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.2 Executing the Diagnostic Test To start the Repair test program, follow these steps: 1. Insert the Repair test program disk in the USB floppy disk drive or Optical disk drive. 2. Turn on the computer while pressing U key. The following menu appears. NOTE : The fo[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-11 3.2.1 Diagnostics menu (T&D) Set the highlight bar to 3 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ON[...]

Tests and Diagnostics 3-12 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Set the highlight bar to 1 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST 3 - KEYBOARD TEST 4 - DIS[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-13 Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT : XXXXX ERROR C[...]

Tests and Diagnostics 3-14 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter . Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-15 3.3 Setting of the hardware configuration To execute this program, input 1 in the startup menu. Then press Enter to select the (2)- Initial config set . The H/W initial inform ation setting tool consists of four subtests. Input the number you want to execute and pre[...]

Tests and Diagnostics 3-16 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 7. “Create DMIINFO TXT (Y/N)?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) After completion of the above settings, H/W con[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-17 3.4 Heatrun Test To execute this program, press 2 , Repair Heatrun and press Enter in the startup menu, press Enter . After selecting this test, the same subtests as 3.23 RUNNING TEST is executed successively. For more details on the procedure and test content, refe[...]

Tests and Diagnostics 3-18 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quick charge DMI read 2 MEMORY 01 [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-19 Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER [Not supported] 01 02 03 Ripple pattern Function Wraparound 7 ASYNC [Not supported] 01 02 03 FIR/SIR Point to point (send) FIR/SIR Point to point (receive) Wraparound (board) 8 HARD DISK [...]

Tests and Diagnostics 3-20 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.6 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum This subtest executes a checks[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-21 If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. If the CPU does not support Gerserville (SpeedStep), the following message is displayed and the test is ended. This chip is not supported Subtest 04 Q[...]

Tests and Diagnostics 3-22 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.7 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Conventional mem ory This subtest writes a[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-23 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key code display When a key is[...]

Tests and Diagnostics 3-24 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.9 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/write for VGA This subtest wri[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-25 Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode 117 10[...]

Tests and Diagnostics 3-26 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHH[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-27 3.10 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the [...]

Tests and Diagnostics 3-28 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT :[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-29 3.11 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE : An IBM compatible printer must be connected to the system to ex[...]

Tests and Diagnostics 3-30 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: S[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-31 3.12 Async Test CAUTION : Async Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press E[...]

Tests and Diagnostics 3-32 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed. Before running[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-33 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter . The following message will appear during each subtest. HARD DISK TEST XXXXXXX XXX DIAGNOSTIC TEST VX.XX [C[...]

Tests and Diagnostics 3-34 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder. (Test the data interference in the neighbor track) Worst pattern data Cy linder ‘[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-35 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real time A new date and time can[...]

Tests and Diagnostics 3-36 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, m aking sure the date and time are displayed in the following form at: Current date : 12-31-1999 Current tim[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-37 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte. If exists, the bit is “1”. Test[...]

Tests and Diagnostics 3-38 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound [It is not supported] CAUTION : PCMCIA wraparound test is not supported for this model. NOT[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-39 Subtest 02 RGB monitor ID NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required. Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using VESA command. CAUTIO[...]

Tests and Diagnostics 3-40 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.17 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE : For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-41 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name (Common) FF Data Compare Error System 01 03 04 05 06 0[...]

Tests and Diagnostics 3-42 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD - DMA[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-43 Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE DA 12 HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR NDP 01 02 03 04 05 06 NDP - NO CO-PROC[...]

Tests and Diagnostics 3-44 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight-digit number. The first four digits rep[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-45 Table 3-4 HDC Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … Uncorrectable data error has been de[...]

Tests and Diagnostics 3-46 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.20 ONLY ONE TES 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appears in the display. ################################################[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-47 Subtest 1 Pressed key display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-[...]

Tests and Diagnostics 3-48 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Subtest 2 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards t[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-49 Subtest 3 Wireless communication switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, following message appears in the display. Wireless communication switch is set to a start position (OFF) Sli[...]

Tests and Diagnostics 3-50 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Subtest 5 LED This subtest checks if each LED lights properly. The following m essage appears in the display in order. Follow the instructions in the display to execute the test. [HDD Access LED test] Press any key and following message appears in the display. [Caps[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-51 Subtest 6 Button This subtest checks if the buttons in the following figure work properly. The following message appears in the display. Presses in the direction of 4 corner and the center X 1 2 3 4 5 * * * * * Press Function button![...]

Tests and Diagnostics 3-52 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Step 1 X 1 2 3 4 5 * * *. * * * Cross Function button is pushed in the direction of center, upper, lower, left, and right. OK m essage appears in the display if the test ends without an error. Press any key return to each Steps if NG! or Press any key message apprea[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-53 The following message appears in the display. * < ------ Volume Down * -------- > Volume Up! Step5 Volume dial is turned to the left. OK message appears in the display if the test ends without an error. Press any key return to each Steps if NG! or Press any k[...]

Tests and Diagnostics 3-54 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Subtest 7 Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2. The vertical wall or plane is nece[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-55 When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE : Be sure to execute the test with the display panel opened. Set the machine on the flat desk. Then press Enter[...]

Tests and Diagnostics 3-56 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Subtest 8 Docker Dock/Undock This subtest is executed with an Slim Port Replicator II. installed. Press Enter while pushing the eject button of the Slim Port Replicator II. the following message appears. Pushing Eject-SW, and press [Enter] Key Press Enter without pu[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-57 Subtest B Intel AMT (Information) It checks whether the Intel AMT corde versions information are written. Intel Kedron is required for an Intel AMT check. BIOS should be Intel AMT correspondence. Subtest C Degitizer utility NOTE : 1. To perform this subtest, connec[...]

Tests and Diagnostics 3-58 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Then the test returns to the ONLY ONE TEST menu automatically after a while. Don't turn off the power by any means until the ONLY ONE TEST m enu appears again. The following error message is displayed when the digitizer is out of order. “Press any key!” If [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-59 Subtest Ｅ SSD Card (R5C847 Writh/Read) The functional check of SD Card. Enter the E key and insert an SD card. Pressing any key will start the test. If the test result is O.K., remove the SD card. If it is NG, check the error message. NOTE:SD card specifications [...]

Tests and Diagnostics 3-60 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4 from the DIAGNOSTIC MENU [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDE NTIAL] 3-61 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk or output the data to a printer. NOTE : Connect USB FDD, when you [...]

Tests and Diagnostics 3-62 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.22.2 Operations Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk. The error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-63 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5. HDD test (subtest 01) 6. [...]

Tests and Diagnostics 3-64 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk drive. The option is different fro[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-65 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selecting FORMAT displays the following m[...]

Tests and Diagnostics 3-66 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a m essage similar to the one below: Insert source disk into drive A: Pre[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-67 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to step (h). If 1:FDD is selected, th[...]

Tests and Diagnostics 3-68 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? HDD ID READ program Selecting HDD ID displ[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-69 3.25 System Configuration 3.25.1 Function Description The System Configuration program contains th e following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3. BIOS ROM version [1st ID, 2nd ID] 4. Boot ROM version 5[...]

Tests and Diagnostics 3-70 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display: Ver X.XX [Machine Name???] * - Processor Type = XXXXXX-XXXXXMHz Code = XX L2 Cache = XXXXXKB * - Chip [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-71 3.26 Wireless LAN Test Program (Atheros) Since there is no test program for Atheros-made wireless LAN cards, check the wireless LAN card type of the computer and the antenna connection by using Windows program s. Check of the wireless LAN card type 1. Slide the wire[...]

Tests and Diagnostics 3-72 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Check of the antenna connection 1. Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless LAN comm unication is available. (It is no problem if a cross is shown on the icon.) 2. Double-click the icon. If [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-73 3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC) (Not Used) For the test of Intel-made wireless LAN cards , configure the test environm ent as shown below with the following equipment. ・ AP （ which can operate on Windows XP and is corresp[...]

Tests and Diagnostics 3-74 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Open “My Computer” window and click “My Network places” on the left column. Click “View network connections” on the left column. The “Network Connections” window appears. Double-click “Local Area Connection”. Network Connections window[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-75 Click “Install…” button on the “Local Area Connection Properties” window. Local Area Connection Properties window Select “Protocol” on the “Select Network Component Type” window and click “Add…” button. Select Network Component Type window Cl[...]

Tests and Diagnostics 3-76 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) When “Install From Disk” window appears, click “Browse…” and specify the created “Clx_Res” folder. Then Click “OK”. (For the test, “PACKET.INF” file is used.) Install From Disk window The “Select Network Protocol” window app ears again. In [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-77 After the completion of REF PC setup, restart the WINDOW S. Then perform the Responder test program for Windows (W TWINSVR.EXE) in the Clx_Res folder. ・ WTWINSVR.EXE Function : Transmitting/receiving of data to/from DUT via AP OS available : Windows XP only How to[...]

Tests and Diagnostics 3-78 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3.28.1 Wireless LAN Test Program (Intel-made : Shirley Peak) on DUT PC This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made 802.11 a/b/g). To execute the wireless LAN t[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-79 To execute the subtest, input the subtest number and press Enter . Subtest01 Communication test of 11a mode for 5100/5150 module (Two antenna type) This subtest execute transmitting/receiving test in 802.11a mode using the main antenna. If a defective is not found d[...]

Tests and Diagnostics 3-80 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Subtest03 Communication test of 11g mode for 5100/5150 module (Two antenna type) This subtest execute transmitting/receiving test in 802.11g mode using the main antenna. If a defective is not found during the test, OK message will appear in the display. Press any ke[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-81 Subtest06 Communication test of 11b mode for 5100/5150 module (Three antenna type) This subtest execute transmitting/receiving test in 802.11b mode using the main antenna. If a defective is not found during the test, OK message will appear in the display. Press any [...]

Tests and Diagnostics 3-82 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Mode m/Bluetooth/IEEE1394 test in FDD and turn on the power. The following message [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-83 Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00000 LOOPBACK TEST 100Mbps Auto-negotia[...]

Tests and Diagnostics 3-84 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adaptor...hit <ESC> to abort. * External Loopback Test...PASSED Testing complet[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-85 3.29.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests. ##################################################[...]

Tests and Diagnostics 3-86 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.29.3 Bluetooth test Preparation ・ For the test of Bluetooth function, use the Windows program installed on the target computer (computer to be tested). A responder device (device for transm itting/receiving data) is also needed. (A mobile phone with the Bluetoot[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-87 5. Select “Diagnostics” tab and click “Run”. 6. Check the “Log” to confirm the test result. 7. When the BT (Bluetooth) address of the responder device appears, the Bluetooth card and antenna connection are OK. If the BT address of the responder device do[...]

Tests and Diagnostics 3-88 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.29.4 IEEE1394 test To execute this test, input 4 and press Enter . NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appear: ********************************************[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-89 3.30 Sound Test program Sound TEST disk cannot be used in PORTEGE M780. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool." to test the sound Please check operation of speakers by [...]

Tests and Diagnostics 3-90 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.31 SETUP 3.31.1 Function Description This program displays the current system setup inform ation as listed below: Main menu System Time（System time ） System Date（System date ） CPU Type CPU Speed HDD1/SSD1 ODD Total Memory Size System BIOS Version EC Versio[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-91 Power Management menu Wake-up on LAN Wake-up on LAN on Battery Wake on Keyboard Critical Battery Wake-up Dynamic CPU Frequency Mode Core Multi-Processing Intel Turbo boosts eSATA SATA Interface setting BIOS Power Management Advanced menu Execute-Disable Bit Capabili[...]

Tests and Diagnostics 3-92 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.31.2 Accessing the SETUP Program Turn on the power SW. then press F2 . The following display appears. Main menu screen[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-93 Security menu screen Power Management menu screen[...]

Tests and Diagnostics 3-94 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Advanced menu screen Exit menu screen[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-95 Moving Within the SETUP Menu and Changing Values 1. Press  and  to move between the two columns. Press  and  to m ove between items in a column. 2. Press either the [ Enter]Key to change the value. Accepting Changes and Exiting the SETUP Window 1. Press [...]

Tests and Diagnostics 3-96 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) How to change setup Options Since a help is displayed on the right-hand side of each menu screen, it is referred to.[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-97 3.32 Maintenance (WinPE&FreeDos) Test Program Operation 3.32.1 . Outline This document explains how to operate T&D that is released through TOSHIBA Test & Diagnostic CD. 3.32.2 Outline of Specification The TOSHIBA Test & Diagnostic CD already release[...]

Tests and Diagnostics 3-98 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.33 . Starting TOSHIBA Test & Diagnostic 3.33.1 Starting from CD 1. Load the TOSHIBA Test & Diagnostic Discs into the optical disc drive and turn off the computer's power. 2. While holding down F12 key on the keyboard, turn on your computer - when the [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-99 When the above-mentioned screen is displayed, it is "Enter" again. Press a key. Next, WindowsPE starts. NOTE : When keys other than "Enter" are pressed, or when pushing nothing, Windows of HDD starts..[...]

Tests and Diagnostics 3-100 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34 . Windows PE T&D 3.34.1 Equipment Configuration for Test The following table indicates equipment configuration necessary for conduction of the tests items shown below using WinPE T&D. Test Item Equipment required Remarks USB USB flash memory Free space[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-101 3.34.2 Starting T&D 3.34.2.1 Automatic Start When WindowsPE starts up from the TOSHIBA Test & Diagnostic CD or the USB memory, WinPE T&D starts automatically. After the startup of the OS, unless CD volume name is W INTDCD or USB volume name is WINTDUSB,[...]

Tests and Diagnostics 3-102 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.3 Sy stem Information Menu If you set the TOSHIBA Test & Diagnostic CD to the ODD drive and run WinPE T&D, the following test selection screen is displayed. (For further details, refer to Chapter 2.) Hereinafter, System Inform ation will be described i[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-103 ▼ Information tree Displays detailed inform ation of the item selected f rom Detail of System Information if you click a desired item of the System Information displayed in Information tree. ▼ Detail of system inform ation Displays detailed information of the i[...]

Tests and Diagnostics 3-104 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.3.2 Details of the system information displayed on an information tree The details of the system information item displayed on each information tree are shown below. ● BIOS The following items display DMI and BIOS information of the PC. Item Description Manu[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-105 ● MEMORY The following item displays mem ory information of the PC. Item Description Physical Memory Displays the capacity (GB) of the physical memory on the PC ● NETWORK The following items displays network card information of the PC. If more than one network [...]

Tests and Diagnostics 3-106 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) ● ODD The following item displays ODD information of the PC. If m ore than one ODD is connected, the information of up to 4 ODDs are displayed. Item Description ODD0 - 3 Displays the name and the media type of the ODD connected to the PC. Media type is informatio[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-107 3.34.4 Test Menu This section explains the Diagnostics screen. 3.34.4.1 Explanation of each item ▼ [Multitask] check box Checking this box activates each test as multi-task. ▼ [CPU Stress] check box Checking this box applies any stress to the CPU during the tes[...]

Tests and Diagnostics 3-108 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.4.2 Test setting and Result ▼ TEST Item Checks the check box of the item to be tested. ▼ Mode Sets the test mode for each test item. ▼ Status The following table explains status information of each test item (test device).Status Description Status Descri[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-109 Status Description Device not connected Peripheral device necessary for the test is not connected. USB flash memory, FDD and others m ay be connected to the PC. Device has a problem Failure occurred in the device driver. This Device is disabled The device has been [...]

Tests and Diagnostics 3-110 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.4.3 Test Procedure This section describes operation procedure of WinPE T&D. 1) Select the test item to run from Test Item and check it. (If you put a check mark in the ALL Item Check check box, all test items are checked.) 2) Select the test mode of each t[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-111 3.34.4.4 Display of Test Result If the test ends successfully or the [STOP] button is clicked, the following Result screen is displayed. After confirming the result, click the [C LOSE] button to close the screen. After the display of the test result screen, the tes[...]

Tests and Diagnostics 3-112 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 2) How to save log files The following is the procedure to save log files to an external media Test logs in the text format and HTML log files and XSL style sheet file are saved to the external media. 2-1) Click the check box of the log file to save. If you click t[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-113 Warning Message If no log file is selected, the following warning message appears on the screen, If the [OK] button is clicked without selecting a destination, the following warning message appears on the screen. 2-4) If a destination confirmation message is displa[...]

Tests and Diagnostics 3-114 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 2-5) If the log file is successfully saved to the destination, the following confirmation screen is displayed and click the [OK] button. 2-6) After saving the log files, click the [Close] button to close the Management screen.[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-115 3.34.5 Sy stem Utility Menu This section explains System Utility screen. 3.34.5.1 Explanation of Each Item ▼ Utility Item … A list of the utilities that this T&D supports ▼ Detail … Explanation of each utility is described. If you point to the utility w[...]

Tests and Diagnostics 3-116 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.6 Test setting Menu This section explains Test setting screen. 3.34.6.1 Explanation of Each Item The Apply button for validating a setup of each test item is shown in a Test Setting screen. Setup of each test item changes and sets up a test item tab. ▼ Apply[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-117 3.34.6.2 Explanation of HDD Physical Each Item ▼ Percent of HDD area to be tested … A value is set up with a spin button. Setting ranges are 5-100 in five units. Default value is 10. Value cannot be inputted directly. ▼ Default … setup is changed into a def[...]

Tests and Diagnostics 3-118 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.6.3 Explanation of HDD Logical Each Item ▼ Specify test file count… test file count setup is validated. Test target path setup becomes invalid. Default value is effective. ▼ 1Pass Count number of test files is set up. When reading inspection of the speci[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-119 ▼ Specify test target path … test target path setup is validated and a test file count setup is repealed. default value is invalid. ▼ Target path tree The path for a test is set. As for the default value, all the path(s) are chosen. It is necessary to certain[...]

Tests and Diagnostics 3-120 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.6.1 USB Memory Creation Tool If the system is booted using the USB mem ory created in 3-5-2, the following screen is displayed. Press the arrow keys to operate on the multi-boot screen. Move the cursor to the desired item and press the Enter key. [WindowsPE T&[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-121 This utility extracts the contents of TOSHIB A Test & Diagnostic to the specified USB memory to provide the environm ent which allows you to start the test from the USB m emory and conduct it. If the utility is executed, the following screen is displayed. Note [...]

Tests and Diagnostics 3-122 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.6.2 Display of SMART Information This utility lists the SMART information on the screen. Attribute and W orst values for each ID are also displayed. Since some HDDs do not have ID, these information are not displayed in that case. The following screen displays[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-123 Each ID and its details are listed in the following table. ID Attribute Name Description 1h Raw read error rate Read error rate Rate of errors which occur when the HDD reades data. 2h Throughput performance Throuput perform ance 3h Spin up time Start-up time of spi[...]

Tests and Diagnostics 3-124 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C7h UltraDMA CRC error count Number of CRC errors occurred during data transference in the UltraDMA mode DFh Load/Unload retry count Number of reloads of more than a certain amount of times[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-125 3.34.7 Details of Each Test Function 3.34.7.1 HDD Physical Test 1) Test content This test handles the HDDs to the PC as physical unit and conducts read test to the target HDD to check whether it works or not. Up to first four HDDs connected to the PC can be the tar[...]

Tests and Diagnostics 3-126 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) The n-th offset is computed in the following formulas. X introduces the total num ber of sectors of HDD.    1000 ) 2 ( 2 1 2 1 2 2 log 1 log X n n n          ([x] The maximum integer that does not exceed x) When it becom[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-127 2) Test screen ▼ Test address: Displays the address (LBA) of the test currently performed. ▼ Drive information: Displays the drive number of the test currently perform ed. ▼ Progress status: Displays the progress status of the test with the progress bar. ▼ [...]

Tests and Diagnostics 3-128 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Message Explanation Remarks Read Hdd Create File Error.Address=XX Failed in opening of HDD driver. XX is LAB value. The HDD driver may not be normal or installed. Read Hdd Set File Pointer Error.Address=XX Failed in the HDD file pointer setting command. XX is LAB v[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-129 3.34.7.2 HDD Logical Test 1) Test content This test first verifies that the files which exist on the drive recognized as the built-in HDD are read normally. During the verification operation, the status update is performed sequentially (display of file names in Fil[...]

Tests and Diagnostics 3-130 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3) Result judgment Both of PASS and FAIL are not displayed anywhere on the HDDL screen. The result is reflected to the log on the WinPE T&D screen. ■ In the case of PASS The result is displayed as (OK) in the Result field on the WinPE T&D screen. ■ In t[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-131 3.34.7.3 Memory Test 1) Test content This test reserves free memory area in the m ain mem ory and performs Write, Read and Compare operation to the area to verify data validity. A test using burst transfer is also performed. ■ Simple Mode This test mode only exec[...]

Tests and Diagnostics 3-132 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3) Result judgment ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen. ■ In the case of FAIL The PASS Count on the test screen is zoomed in and (NG) is displayed in the Resu[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-133 3.34.7.4 USB Test 1) Test content This test accesses a file on the disk in the USB device (USB Flash Memory) to verify the file validity. Create a file with the specified size in the US B device and delete the file after creating it. ■ Simple Mode This test mode [...]

Tests and Diagnostics 3-134 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3) Result judgment This test is regarded as 1PASS when every acce ss to the files in all of the devices connected to the PC is successful. If an error occurs even in a device, the error count is incremented. ■ In the case of PASS The PASS Count on the test screen[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-135 3.34.7.5 ODD Test 1) Test content This test reads the test data in the CD inserted on the CD drive (External CD driver is also possible) to verify the data integrity. During the verification operation, update of the read address is performed (displayed on the right[...]

Tests and Diagnostics 3-136 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The Addressing data of the data in which an error occurred is printed to the log of WinPE T&D. (When an error occurs a[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-137 3.34.7.6 WIRED LAN Test 1) Test content This test checks that normal comm unication can be performed with the built-in LAN card. To execute the test, it is necessary that Mac address for the LAN card should have been set and IP address should have been given to the[...]

Tests and Diagnostics 3-138 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remar[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-139 3.34.7.7 CPU Test 1) Test content This test performs arithm etic operation test to the CPU to verify the CPU operation. The test processes ALU and FPU operations and allows you to check that the results are correct. ■ Simple Mode / Detail Mode Conduct the same te[...]

Tests and Diagnostics 3-140 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks The ALU test made an error. An error occurred duringprocessing of ALU. The FPU test made an error. An error occurred duringprocessing of FPU[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-141 3.34.7.8 VIDEO Test 1) Test content This test displays red, green, blue, white and black colors, circles, line gradation, ASCII characters and H pattern full screen. ■ Simple Mode This test mode displays red, green, blue, white and black colors, circles, line gra[...]

Tests and Diagnostics 3-142 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.7.9 FDD Test 1) Test content This test accesses a file on a floppy disk and verifies that the access can be made correctly. Create a file with the specified size on a floppy disk and delete the file after creating it Perform the test after inserting a floppy d[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-143 Message Explanation Remarks Space Size Error. Code(xx) There is no sufficient free space for the file with the specified size. xx indicates error code. This message also appears when no floppy disk is in the floppy disk drive. Open File Error. Code(xx) Failed in op[...]

Tests and Diagnostics 3-144 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.7.10 IEEE1394 Test 1) Test content This test accesses a file in the IEEE1394 device and verifies that the access can be made correctly. Create a file with the specified size in the I EEE1394 device and delete the file after creating it ■ Simple Mode This tes[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-145 the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks File Access Error.xx: Failed the file access xx indicates drive name. Space size Error.Code(xx:) There is no suffi[...]

Tests and Diagnostics 3-146 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.7.11 TIMER Test 1) Test content Execute the test after adjusting the internal tim e and verify the accuracy of the timer after it passes the year 2000. It tests only once not by an auto execution category but by a manual execution category from a version 2.10.[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-147 3) Result judgment Both of PASS and FAIL are not displayed anywhere on the TIMER screen. The result is reflected to the log on the WinPE T&D screen. ■ In the case of PASS The PASS Count display on the test screen is zoomed in and (OK) is displayed in the Resu[...]

Tests and Diagnostics 3-148 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.7.12 KEYBOARD Test 1) Test content The keyboard of PC is a test which judges whether it operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses. 2) Test screen The arrangement of a keyboard is displayed on the di[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-149 1) If the press of a key is recognized correctly, the object key on a display will be eliminated. 2) When redoing a keyboard test, the "Refresh" button arranged at the screen lower left is pressed. Next, it returns to the state immediately after starting.[...]

Tests and Diagnostics 3-150 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) The keyboard which can be tested is two kinds, "US Keyboard A4 Mode" and "US Keyboard A4 Mode+10Key Mode." When you test a keyboard with a ten key, choose "US Keyboard A4 Mode+10Key Mode" by the combo box of the keyboard layout upper l[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-151 3) Result judgment It is normal, if a keyboard test is done and all the keyboard layouts are eliminated. Press the "Pass" button with the judgment button at the upper right of a keyboard layout. Press the "Fail" button, when abnormal. In additio[...]

Tests and Diagnostics 3-152 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.34.7.13 Mouse Test 1) Test content The Mouse of PC is a test which judges whether it operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses. 2) Test screen If a mouse test start is carried out, the above-mentioned [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-153 1) There is a test item to 1-9 of a mouse test screen. If applicable m ouse operation is performed, a test item will disappear. Moreover, it is simultaneously displayed on the corresponding section of a right-hand side mouse illustration by coloring. 2) Press the &[...]

Tests and Diagnostics 3-154 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3) Result judgment When all the test items of a mouse test disappear and it is normal, Please push the "Pass" button of a mouse test screen. Press the "Fail" button, when abnormal. A warning message is displayed, when the "Pass" button[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-155 3.34.7.14 SMART CHECK Test 1) Test content the judgment of the problem existence of HDD is perform ed using "HDD SMART information." The check of the number of alternative sectors The "Raw Value" value of "Reallocated Sect or Count" of[...]

Tests and Diagnostics 3-156 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.35 DOS T&D 3.35.1 Configuration of Test Equipment The configuration of test equipment required for executing FreeDOS T&D is as follows: Note: Start the machine after connecting the FDD. If the FDD is connected to the machine after FreeDOS T&D started,[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-157 HDD ： Hard disk drive KB ： Keyboard FDD ： Floppy disk drive 3.35.1.2 Test program configuration This test program is configured as below:[...]

Tests and Diagnostics 3-158 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.35.1.3 Test program list The following table lists test items included in each test. Test name Test No. Sub No. Test item SYSTEM 1 01 DMI read MEMORY 2 01 02 03 04 Conventional memory Protected mode Cache memory(on/off) Stress test KEYBOARD 3 01 Pressed key code [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-159 3.35.2 How to start T&D 3.35.2.1 Diagnostics main menu Set the TOSHIBA Test & Diagnostic CD to the ODD drive and turn the power of the system on. If you select Freedos on the BOOT selection screen then the test program is loaded and the following test selec[...]

Tests and Diagnostics 3-160 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.35.2.2 Diagnostics test menu If you select [1] in the main menu, the following test screen is displayed. Use the Up or Down cursor key to select your desired test item and press the [Enter] key. [1] - [9]: Select the subtest menu described in section 4-2-3. [88 ?[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-161 2) HARD DISK TEST The following message will appear. Select the Hard Disk DRIVE to be tested, then press Enter. ［ 1 ］： Drive 1 ［ 2 ］： Drive 2 ［ 3 ］： Drive 3 ［ 4 ］： Drive 4 ［ 0 ］： Drives 1 to 4 This message is used to select the error d[...]

Tests and Diagnostics 3-162 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.35.2.3 Sub test menu If you select any test item from “DIAGNOSTICS TEST MENU”, the following sub m enu is displayed. Use the Up or Down cursor key to select your desired item and press the [Enter] key. When you select any subtest item, you are taken to the te[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-163 3.35.3 Test Operating Procedure If you select any test item from the subtest m enu and execute it, you are required to set the test mode. Set the test mode according to the following procedure. Use the Up and Down cursor keys to select an option for TEST LOOP and E[...]

Tests and Diagnostics 3-164 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) ［［ HALT OPERATION ］］ １： Test end …The test ended. Select a subtest. ２： Continue …The next step will be executed. ３： Retry …The error step will be retried. 3) Discontinuing a test If you press the [Ctrl] + [Alt] + [Break] keys during a test[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-165 3.35.4 Error Code Status If an error occurs during any test, one of the following error codes is displayed. Device Name Code Status Common FF DATA COMPARE ERROR SYSTEM 01 03 04 05 06 07 08 09 10 ROM - CHECKSUM ERROR ROM - SERIAL ID WRITE ERROR ROM - NOT SUPPORTED P[...]

Tests and Diagnostics 3-166 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 04 08 09 10 20 40 80 60 06 EE FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD - DMA BOUNDARY ERROR FDD - CRC ERROR FDD - FDC ERROR FDD - SEEK ERROR FDD - TIME OUT ERROR FDD - NOT DRIVE ERROR FDD - MEDIA REMOVED FDD - WRITE BUFFER ERROR HDD 05 07 09 0B BB 08 01 0[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-167 3.35.5 Task Function This T&D has three tasks, each of which has the following function. 3.35.5.1 Log Utilities （ Task #5 ） This function logs error information generated while a test is in progress and stores the results in RAM. This function can store dat[...]

Tests and Diagnostics 3-168 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.35.5.2 Running Test （ Task #6 ） This test is a continuous test to be applied to the devices capable of unattended operation. The name of test device and the number of subtest being tested are displayed on the screen during a test. The following table indicate[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-169 3.35.5.3 FD & HD Utilities （ Task #7 ） Run the utility on the floppy disk. If you select task No. [7], the following FDD utility selection menu is displayed. Use the Up and Down cursor keys to select your desired item and press the [Enter] key. If you press[...]

Tests and Diagnostics 3-170 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.35.6 Detail of Each Test Function 3.35.6.1 System Test 1) DMI data read This subtest displays the information in the Flash-ROM in the following f ormat Model Name ： XXXXXXXX Version Number ： XXXXXXXX Serial Number ： XXXXXXXX Model Number ： XXXXXXXX PCN/BN[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-171 Test data = CCAA5533H, 8000000H Step 2: Byte Enable Test Write the data byte by byte to the initial address of the data in 64KB units and the initial data + 4, then read double words of the written data and compare the result with the original data. Test data = CCA[...]

Tests and Diagnostics 3-172 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) With regard to the test mem ory content, save the data to the test mem ory before the test and restore it to the former address after the test. (Coincidence assurance of the m emory content) Details of Test Step 1: Sequential Write (Fixed pattern 1 MMX version 0000[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-173 : JMP + Read and Compare Step 7: JMP ＋ Write (Address pattern 2) 1/4. 3/4 increment 0, 1/2 decrem ent : JMP ＋ Read and Compare Step11: Dword Transfer ( Data is an 32-bit shift data) : Step 11 bit-reversed pattern[...]

Tests and Diagnostics 3-174 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.35.6.3 Keyboard Test 1) Pressed key code display When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below. The 88 key (compatible with the 106 key) is not tested because this key operating in ove[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-175 3.35.6.4 Display test Move the highlight bar to the subtest you want to execute and press Enter . 1) VRAM Read / Write for VGA This subtest writes the constant data (AAAAh and 5555h) to the video RAM. The data is read and compared to the original data. 2) Gradation[...]

Tests and Diagnostics 3-176 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.35.6.5 Floppy Disk Test This subtest tests floppy disks. 1) Sequential read This subtest performs a Cyclic Redundancy Check (CRC) that continuously reads all the tracks (track: 0 to 39/0 to 79) on a floppy disk. 2) Sequential read / write This subtest continuousl[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-177 ［ FDC Status ］ 0 1 2 3 4 5 6 FDC Status = XX XX XX XX XX XX 0 ： Result Status 0 1 ： Result Status 1 2 ： Result Status 2 3 ： Cylinder Address 4 ： Head Address 5 ： Sector Address 6 ： Number of Bytes / Sector ［ Result Status 0 ］ 7 6 5 4 3 2 1 0 I[...]

Tests and Diagnostics 3-178 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) ［ Result Status 1 ］ 7 6 5 4 3 2 1 0 EN DE OR ND NW MR EN ： End of Cylinder DE ： Data error OR ： Over run (DMAC) ND ： No data NW ： Not writable MA ： Missing address mark ［ Result Status 2 ］ 7 6 5 4 3 2 1 0 CM DD NC SH SN BC MD CM ： Control mark[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-179 3.35.6.6 Hard Disk Test 1) Sequential read This subtest performs a forward read operation (0 to Maximum ) by 63 sectors. 2) Address uniqueness This subtest writes unique address data to each sector of the HDD track-by-track. The data written to each sector is then [...]

Tests and Diagnostics 3-180 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 5) Partial read This subtest reads 1GB data that is in minimum , middle and maxim um address of the HDD area. 6) Write specified address This subtest writes specified data to a specified cylinder and head on the HDD. 7) Read specified address This subtest reads dat[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-181 [HDC Status] : P – 1F7h Bit Name Function 7 BSY （ busy ） 0: HDC is ready. 1: HDC is busy. 6 DRY （ drive ready ） 0: HDD does not accept the comm and. 1: HDD is ready. 5 DWF （ write fault ） 0: W rite is successful 1: Write error 4 DSC （ seek complete [...]

Tests and Diagnostics 3-182 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) [Error register] Ｐ – 1F1h Bit Name Function 7 BBK （ BadBlockMark ） 0: Not used 1: Defective block mark detection. 6 UNC （ uncorrectable ） 0: No uncorrectable data error 1: Uncorrectable data occurrence 5 - - - 4 IDN （ identification ） 0: Not used 1:[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-183 3.35.6.7 Real timer test 1) Real time This subtest sets and displays the calendar or clock function. 2) Backup memory This subtest writes the data for 1bit ON (01, 02, 04…80h) and 1bit OFF (FE, FB, FB…7Fh) and AAh, 55h to 114 bytes of addresses from 0E to 7Fh, [...]

Tests and Diagnostics 3-184 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.36.1 Details of HTML Log File This section provides details of the HTML log file stored in the storage. 3.36.1.1 System Information The following table lists system inform ation of the PC[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-185 Physical Memory Capacity (MB) of memory which is installed in PC NetWork0 Name of LAN card. Only the first LAN card is displayed on the screen. MAC address Mac address of LAN card IDE HDD Name of the first IDE HDD and its capacity (GB) IDE HDD Name of the second ID[...]

Tests and Diagnostics 3-186 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.36.1.3 Test Result The following table lists the test results. If an error occurs during a test, the line of the test on the screen is displayed in red color. Item Name Description Test Name Name of test Test Information Brief explanation of each test Pass Count [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-187 3.35.1.4 List of the error logs recorded on a log file The list of error logs is shown below. Section name Log Explanation Read Hdd Create File Error.Ad dress=??? It is recorded when a error occurs in "drive opening." Read Hdd Set File Pointer Error.Ad dr[...]

Tests and Diagnostics 3-188 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Transfer Test ) Burst Transfer Test. USB is not connected. It is recorded, when it tests without having equipped with USB. File Access Error. (???:). It is recorded when an error o ccurs during a file operation. ??? is a drive letter. [USB STORAGE] Space Size Error[...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-189 wrong. timed out. It is recorded when a timeout occurs. The ALU test made an error. It is recorded when an error occurs during an ALU test. [CPU] The FPU test made an error. It is recorded when an error occurs during an FPU test. Space Size Error.Code(0x???) It r e[...]

Tests and Diagnostics 3-190 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) 3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.37.1 Outline Describes notices and restrictions on using this program 3.37.2 Notices and Restrictions (Win PE T&D) 1) CPU Stress When the CPU stress checkbox is checked, it is recomm [...]

Tests and Diagnostics PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] 3-191 6) Boot Media If the system is booted from the CD when both the CD and the USB m emory that contain WinPE T&D are connected to the PC, T&D in the USB mem ory starts up. Also, when a bootable CD is not inserted in the CD drive when the system is booted from [...]

[CONFIDENTIAL] Chapter 4 Replacement Procedures[...]

4. Replacement Procedures 4-ii [CONFIDENTIAL ] PORTÉGÉ M780 Ma intenance Ma nual (960-809) 4[...]

4. Replacement Procedures PORTÉGÉ M780 Maintenance Manual ( 960-809) [CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ................................................................................................................... 4-1 4.2 Battery pack .........................................................................................[...]

4. Replacement Procedures 4-iv [CONFIDENTIAL ] PORTÉGÉ M78 0 Maintenance Ma nual (960-809) 4.29 Speaker ................................................................................................................... . 4-74 4.30 Hinge assembly .....................................................................................................[...]

4. Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL] 4-v Figures Figure 4-1 Removing the battery pack............................................................................... 4-10 Figure 4-2 Removing the ExpressCard ............................................................................. 4-12 Figure 4-3 [...]

4. Replacement Procedures 4-vi [CONFIDENTIAL ] PORTÉGÉ M78 0 Maintenance Ma nual (960-809) Figure 4-31 Removing the h eat sink (with fan) ................................................................. 4-53 Figure 4-32 Removing the fan ........................................................................................... 4-54 Figure 4-33 R[...]

4.1 Overview 4 Replacement Procedures 4 Replacement Procedures 4.1 Overview This chapter describes the procedure for rem oving and replacing the fi eld replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to whic h other FRUs must be removed before a particul[...]

4 Replacement Procedures 4.1 Overview 4-2 [ CONFIDENTIAL] PORTÉGÉ M780 Maintenance Manual (960-809) Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions w hile working on the computer. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compati[...]

4.1 Overview 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 4-3 Before You Begin Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures . The procedure for removing the battery pack is described in section “4.2. Battery P[...]

4 Replacement Procedures 4.1 Overview Disassembly Procedure Four main types of cable connector are used.  Pressure plate connector  Spring connector  Back flip connector  Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cab le out [...]

4.1 Overview 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 4-5 Assembly Procedure After the computer has been disassembled and th e part that caused the fault has been repaired or replaced, the computer must be reassem bled. Take note of the following general points when assembling the computer.  Take you[...]

4 Replacement Procedures 4.1 Overview Rev B NOTE : When assembling the computer, follo w the gap standard in the figure below. COVER - FACE SHEET F COVER - T-PAD BUTTON 4-6 [ CONFIDENTIAL] PORTÉGÉ M780 Maintenance Manual (960-809) COVER - T- PAD BUTTON L2 L1 J3 LCD COVER - LCD TOP COVER MASK - LCD PROTECT B( E-6) I : l A -A (B-2) E B (B-7) ODD - [...]

4.1 Overview 4 Replacement Procedures Rev B PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 4-7 BATTERY – G BASE – BATTERY G2 BASE – FRONT COVER ( Around ) 02 N Mark Mar k Mark Gap standard Gap standard Gap standard LCD COVER – LCD TOP COVER BASE – COVER K MASK – B LCD COVER – LCD TOP COVER J1 J2 MASK – LCD COVER C3 MA[...]

4 Replacement Procedures 4.1 Overview Screw Tightening Torque Use the following torque when tightening screws. CAUTION : Overtightening can damage compone nts and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE : Toshiba recommends that you use an electric screwdriver for quick and ea[...]

4.1 Overview 4 Replacement Procedures Grip Color Some screws have a colored grip area to he lp you determine the leng th of the screw.  Even numbered length screws: Brown  Odd numbered length screws: White  Special length screw: Blue “Special length screw” means screws whose lengt h is indic ated in an integral number to th e first dec[...]

4 Replacement Procedures 4.2 Battery pack 4.2 Battery pack Removing the battery pack The following describes the procedure for removing the battery pack. (See Figure 4-1.) CAUTION: Take care not to short circuit the term inals when removing the battery pack. Similarly, do not drop, knock, scra tch, disassemble, twist, or bend the battery pack. 1. T[...]

4.2 Battery pack 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 4-11 Installing the battery pack The following describes the procedure for inst alling the battery pack. (See Figure 4-1.) CAUTION: There is a danger that the lithium io n battery pack may explode if not fitted, operated, handled, or disposed cor[...]

4 Replacement Procedures 4.3 ExpressCard /Bridge media 4.3 ExpressCard /Bridge media 4.3.1 ExpressCard Removing the ExpressCard The following describes the procedure for removing the ExpressCard . (See Figure 4-2.) CAUTION: Insert or remove the ExpressCard in accordance with any instructions in the ExpressCard manual or the manual s of the computer[...]

4.3 ExpressCard /Bridge media 4 Replacement Procedures 4.3.2 Bridge media Removing the Bridge media (SD Card/Memory Stick/xD Picture Card/ MultiMediaCard) The following describes the procedure for re m oving the Bridge media. (See Figure 4-3.) CAUTION: Insert or remove the Bridge media in accordance with any instructions in the Bridge media manual [...]

4 Replacement Procedures 4.4 Tablet PC pen 4.4 Tablet PC pen Removing the Tablet PC pen The following describes the procedure for rem o ving the tablet PC pen. (See Figure 4-4.) 1. Push the tablet PC pen in the tablet PC pen slot, so that it protrudes slightly. 2. Pull the tablet PC pen to remove it. Tablet PC pen Figure 4-4 Removing the tablet PC [...]

4.5 Reserve pen case 4 Replacement Procedures 4.5 Reserve pen case Removing the Reserve pen case The following describes the procedure for rem o ving the reserve pen case. (See Figure 4-5.) 1. Close the display and turn over the computer 2. Push slightly the point shown by the arrow using an object with a thin tip. 3. Slide the reserve pen case as [...]

4 Replacement Procedures 4.6 HDD 4.6 HDD Removing the HDD The following describes the procedure for removing the HDD. (See Figure 4-6 to 4-8.) CAUTION: Take care not to press on the top and bottom of the HDD. Pressure may cause data loss or damage to the device. 1. Loosen two screws fixing the HDD slot cover and remove the HDD slot cover . Screw HD[...]

4.6 HDD 4 Replacement Procedures 2. Hold the tab to raise the HDD assembly straight and pull out the HDD assembly from the connector of the HDD cable . NOTE: When removing the HDD assembly, be care ful not to tear the tab. If the tab is torn, replace the HDD holder with a new one. Tab HDD cable HDD assembly Figure 4-7 Removing the HDD assembly PORT[...]

4 Replacement Procedures 4.6 HDD 3. Place the HDD assembly on a flat surface and rem ove the following screws fixing the HDD holder.  M3.0  4.0C FLAT HEAD screw  4 4. Separate the HDD holder and HDD . 4-18 [CONFIDENTIAL ] PORTÉGÉ M780 M aintenance Ma nual (960-809) M3.0x 4.0C FLAT HEAD HDD holder (HDD frame and tab) M3.0x4.0C FLAT HEAD M[...]

4.6 HDD 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 4-19 Installing the HDD The following describes the procedure for in stalling the HDD. (See Figure 4-6 to 4-8.) CAUTION: Do not hold the HDD by its top and botto m flat surfaces. It may damage the HDD. 1. Seat the HDD in the HDD holder and secure them wit[...]

4 Replacement Procedures 4.7 Slim select bay module 4.7 Slim select bay module Removing the slim select bay module The following describes the procedure for removing the slim select bay module. (See Figure 4-9 and 4-10.) The explanation and figure shown below indi cate the optical drive removing/installing. CAUTION: Do not put fingers in the slim s[...]

4.7 Slim select bay module 4 Replacement Procedures 4. Remove the following screw and connector base from the optical drive assembly.  M2.0  3.0C S-THIN HEAD screw  2 5. Remove the following screws and ODD side assembly from the optical drive assembly  M2.0  3.0C S-THIN HEAD screw  1 Rev D  M2.0  22.0C BIND screw  1 PORT?[...]

4 Replacement Procedures 4.7 Slim select bay module 4-22 [CONFIDENTIAL ] PORTÉGÉ M780 M aintenance Ma nual (960-809)  M2.0  3.0C S-THIN HEAD screw  2 3. Insert the slim select bay module into the slot to connect it to the connector on the system board. Press to ensure a firm connection. 4. Remove the following screw from the screw hole. [...]

4.8 Memory module (slot B) 4 Replacement Procedures 4.8 Memory module (slot B) CAUTION: The power must be turned off wh en you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module termi nals. Any dirt on the terminals may cause memory access problems.[...]

4 Replacement Procedures 4.8 Memory module (slot B) 2. Open the left and right latches and remove the memory module . Memory module Latch Latch Figure 4-12 Removing the memory module (slot B) 4-24 [CONFIDENTIAL ] PORTÉGÉ M780 M aintenance Ma nual (960-809)[...]

4.8 Memory module (slot B) 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 4-25 Installing the memory module To install the memory module, make sure the computer is in boot m ode and powered off. Then perform the following procedure. (See Figure 4-11 and 4-12.) 1. Insert the memory module into the connector sl[...]

4 Replacement Procedures 4.9 Fan hood 4.9 Fan hood NOTE : When repairing the PC, clean the fan hood and heat sink with a vacuum cleaner and cotton sticks, and remove dusts with tweezers. Removing the Fan hood The following describes the procedure for removing the fan hood. (See Figure 4-13.) 1. Remove the following screw and fan hood cover .  M2[...]

4.9 Fan hood 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 4-27 Installing the Fan hood The following describes the procedure for installing the fan hood. (See Figure 4-13.) 1. Install the fan hood into the slot. 2. Set the fan hood cover with the guide under the base and secure it with the following screw .[...]

4 Replacement Procedures 4.10 Keyboard 4.10 Keyboard Removing the keyboard The following describes the procedure for remo ving the keyboard. (See Figure 4-14 to 4-17.) 1. Turn the computer face up. 2. Open the display and make it flat. 3. Insert your finger into the slit and lift up the keyboard holder to remove. 4. Remove the following screws secu[...]

4.10 Keyboard 4 Replacement Procedures 5. Lift the top edge of the keyboard while releasing latch and turn it face down on the palm rest while releasin g the guides from the slits . Slit Guide Keyboard Latch Guide Figure 4-15 Removing the screw PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 4-29[...]

4 Replacement Procedures 4.10 Keyboard 6. Remove the following screw and keyboard cover .  M2.5  3.0C S-THIN HEAD screw  1 M2.5x3.0C S-THIN HEAD Keyboard cover Figure 4-16 Removing the keyboard cover 7. Disconnect the keyboard cable from the connector CN3240 on the system board and remove the keyboard . CN3240 Keyboard cable Figure 4-17 Re[...]

4.10 Keyboard 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 4-31 Installing the keyboard The following describes the procedure for inst alling the keyboard. (See Figure 4-14 to 4-17.) 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard cable to the connector CN3240 on the system board. [...]

4 Replacement Procedures 4.11 Memory module (slot A) 4.11 Memory module (slot A) CAUTION: The power must be turned off wh en you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module termi nals. Any dirt on the terminals may cause memory access problem[...]

4.11 Memory module (slot A) 4 Replacement Procedures 2. Open the left and right latches and remove the memory module . Latch Latch Memory module Figure 4-19 Removing the memory module (slot A) PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL ] 4-33[...]

4 Replacement Procedures 4.11 Memory module (slot A) 4-34 [CONFIDENTIAL ] PORTÉGÉ M780 M aintenance Ma nual (960-809) Installing the memory module To install the memory module, make sure the computer is in boot m ode and powered off. Then perform the following procedure. (See Figure 4-18 and 4-19.) 1. Insert the memory module into the connector s[...]

4.12 Wireless LAN card/Robson card 4 Replacement Procedures 4.12 Wireless LAN card/Robson card Removing the Wireless LAN card/Robson card To remove the wireless LAN card/Robson card, follow the steps below. (See Figure 4-20 to 4-22.) CAUTION: Do not try to remove the wireless LAN card/Robson card with the computer turned on. The computer or the wir[...]

4 Replacement Procedures 4.12 Wireless LAN card/Robson card 2. Remove the following screws and disconnect the Robson card from the connector on the system board.  M2.0  4.0B S-THIN HEAD screw  2 M2.0  4.0B S-THIN HEAD Robson card Figure 4-21 Removing the Robson card 4-36 [CONFIDENTIAL ] PORTÉGÉ M780 M aintenance Ma nual (960-809)[...]

4.12 Wireless LAN card/Robson card 4 Replacement Procedures 3. Disconnect the wireless LAN antenna cables (black, white) from the wireless LAN card using an antenna co axial cable disconnector. 4. Remove the following screws and disconnect the w ireless LAN card from the connector on the system board.  M2.0  4.0B S-THIN HEAD screw  2 Wirel[...]

4 Replacement Procedures 4.12 Wireless LAN card/Robson card 4-38 [CONFIDENTIAL ] PORTÉGÉ M780 M aintenance Ma nual (960-809) Installing the Wireless LAN card/Robson card To install the wireless LAN card/Robson card, follow the steps below. (See Figure 4-20 to 4- 22.) CAUTION: Be sure to switch the computer off before installing the wireless LAN c[...]

4.13 3G card (3G model only) 4 Replacement Procedures 4.13 3G card (3G model only) Removing the 3G card To remove the 3G card, follow the steps below. (See Figure 4-23.) CAUTION: Do not try to remove the 3G card with the computer turned on. The computer or the 3G card can be damaged. Do not touch the connectors on the 3G card. Debris on the connect[...]

4 Replacement Procedures 4.13 3G card (3G model only) 4-40 [CONFIDENTIAL ] PORTÉGÉ M780 M aintenance Ma nual (960-809) Installing the 3G card To install the 3G card, follow the steps below. (See Figure 4-23) CAUTION: Be sure to switch the computer off be fore installing the 3G card. Otherwise, the computer or the3G card may be damaged. 1. Insert [...]

4.14 Base assembly and Cover assembly 4 Replacement Procedures 4.14 Base assembly and Cover assembly Removing the base assembly and cover assembly The following describes the procedure for rem o ving the base assembly and cover assembly. (See Figure 4-24 to 4-26.) 1. Remove the following screw .  M2.0  4.0B BIND screw  1 2. Disconnect the [...]

4 Replacement Procedures 4.14 Base assembly and Cover assembly 3. Stand the display 90 degrees. 4. Turn the display clockwise 90 degrees and remove the following screw s .  M2.5  10.0B FLAT HEAD screw  2 5. Remove the hinge rear cover . M2.5  10.0B FLAT HEAD Hinge rear cover Figure 4-25 Removing the base assembly and cover assembly (2) [...]

4.14 Base assembly and Cover assembly 4 Replacement Procedures 6. Return the display counterclockwise in th e original position, cl ose the display and turn over the computer. 7. Remove the following screws .  M2.5  16.0B FLAT HEAD screw  3 (“16” in the figure below)  M2.5  6.0B FLAT HEAD screw  10 (“6” in the figure below[...]

4 Replacement Procedures 4.14 Base assembly and Cover assembly 4-44 [CONFIDENTIAL ] PORTÉGÉ M780 M aintenance Ma nual (960-809) Installing the base assembly and cover assembly The following describes the procedure for instal ling the base assem bly and cover assembly. (See Figure 4-24 and 4-26.) 1. Place the base assembly onto the co ver assembly[...]

4.15 Slim select bay latch 4 Replacement Procedures 4 Replacement Procedures 4.15 Slim select bay latch Removing the Slim select bay latch The following describes the procedure for rem ovi ng the slim select bay latch. (See Figure 4- 26.) 1. Remove the slim select bay cap on the bottom while pushing two latches inside to release them. 2. Remove the[...]

4 Replacement Procedures 4.15 Slim select bay latch 4-46 [CONFIDENTIAL ] PORTÉGÉ M780 Maintenance Ma nual (960-809) Installing the Slim select bay latch The following describes the procedure for instal ling the slim select bay latch (See Figure 4- 26). 1. Set the spring to the slim select bay latch . 2. Set the slim select bay latch to the slot. [...]

4.16 Battery lock assembly 4 Replacement Procedures 4.16 Battery lock assembly Removing the Battery lock assembly The following describes the procedure for rem o ving the battery lock asse mbly. (See Figure 4-27.) 1. Remove the battery lock assembly from the slot while pushi ng it in the direction in the figure below. Battery lock assembly Figure 4[...]

4 Replacement Procedures 4.17 RTC battery 4.17 RTC battery CAUTION: Risk of explosion if battery is re placed by an incorrect type. Dispose of used batteries according to the laws and ordinances of your local authority. Removing the RTC battery The following describes the procedure for re m oving the RTC battery. (See Figure 4-28.) 1. Disconnect th[...]

4.17 RTC battery 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL] 4-49 Installing the RTC battery The following describes the procedure for inst alling the RTC battery. (See Figure 4-28.) 1. Connect the RTC battery cable to the connector CN9300 on the system board. 2. Set the RTC battery to the slot and stick th[...]

4 Replacement Procedures 4.18 Bluetooth module 4.18 Bluetooth module Removing the Bluetooth module The following describes the procedure for remo ving the Bluetooth module. (See Figure 4- 29.) CAUTION: Do not try to remove the Bluetooth module with the computer turned on. You can damage the computer or Bluetooth module. Do not touch the connectors [...]

4.18 Bluetooth module 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL] 4-51 Installing the Bluetooth module The following describes the procedure for instal ling the Bluetooth module. (See Figure 4-29.) 1. Turn up the black sheet . 2. Connect the Bluetooth cable to the connector on the Bluetooth module. 3. Set t[...]

4 Replacement Procedures 4.19 Front panel 4.19 Front panel Removing the Front panel The following describes the procedure for re m oving the front panel. (See Figure 4-30.) 1. Remove the front panel from the base assem bly while lifting the system board up slightly. Front panel Figure 4-30 Removing the front panel Installing the Front panel The fol[...]

4.20 Fan/Heat sink/CPU 4 Replacement Procedures 4.20 Fan/Heat sink/CPU Removing the Fan/Heat sink/CPU The following describes the procedure for rem o ving the fan/heat sink/CPU. (See Figure 4-31 to 4-35.) 1. Disconnect the fan cable from the connector CN3380 on the system board. 2. Remove the following screws and heat sink .  M2.0  4.0B BIND [...]

4 Replacement Procedures 4.20 Fan/Heat sink/CPU 4. Set the flat plate under the fan so that stress is not given to the assembly while disassembling and assembling. 5. Remove the following screws and separate the fan and heat sink .  M2.5  4.0B FLAT HEAD screw  2 NOTE: Remove/Install the fan on the flat plate. M2.5x4.0B FLAT HEAD Heat sink [...]

4.20 Fan/Heat sink/CPU 4 Replacement Procedures 6. Unlock the CPU by turning the cam counterclockwise on the CPU socket by 180 degrees with a flat-b lade screwdriver. 7. Remove the CPU . Cam CPU Figure 4-33 Removing theCPU CAUTION: When removing the CPU, lift it up right above. Otherwise, pins of the CPU may be damaged. PORTÉGÉ M780 Mainte nance [...]

4 Replacement Procedures 4.20 Fan/Heat sink/CPU Installing the CPU/fin/DC fan To install the CPU/fin/DC fan, follow the st eps below and refer to Figure 4-31 to 4-35. 1. Make sure that the cam of the CPU socket is in the unlock (OPEN) position. 2. Set the CPU to the correct position in the CPU socket . Make sure the position of the CPU ( triangle m[...]

4.20 Fan/Heat sink/CPU 4 Replacement Procedures 4. When silicon grease is already applied to the CP U or fin, wipe them off with a clo th in advance. 5. Apply new grease (Shin-Etsu Chemical Co. X-23- 7921-5) on the CPU using a special syringe as shown in the following figure. Apply quarter of scale (0.25ml) of grease evenly on the CPU chip. PORTÉG[...]

4 Replacement Procedures 4.21 System board 4.21 System board Removing the System board The following describes the procedure for re m oving the system board. (See Figure 4-36 and 4-37.) 1. Turn up the insulator and disconnect the speaker cable and microphone cable from the connector CN6150 and CN6070 on the system board. 2. Remove the following scr[...]

4.21 System board 4 Replacement Procedures 3. Turn up the black sheet and peel off the acetate tape . 4. Lift up the system board and disconnect the sensor cable from the connector CN9530 on the system board. NOTE: Do not try to remove the system board w ith the sensor cable being connected. 5. Peel off the acetate tape and remove the modem jack fr[...]

4 Replacement Procedures 4.21 System board 4-60 [CONFIDENTIAL ] PORTÉGÉ M780 Maintenance Ma nual (960-809) Installing the system board The following describes the procedure for inst alling the system board. (See Figure 4-36 and 4-37.) 1. Set the system board to the cover assembly. 2. Lift up the system board and connect the sensor cable to the co[...]

4.21 System board 4 Replacement Procedures Rev B 8. Turn up the insulator and connect the speaker cable and microphone cable to the connector CN6150 and CN6070 on the system board. NOTE: When installing a new system board, stick new keyboard supports on the s ystem board according to the model. Refer to the below table for the model and correspondi[...]

4 Replacement Procedures 4.22 HDD cable/Bluetooth cable 4.22 HDD cable/Bluetooth cable Removing the HDD cable/Bluetooth cable The following describes the procedure for re moving the HDD cable/Bluetooth cable. (See Figure 4-38.) 1. Peel off the insulator and disconnect the HDD cable from the connector CN1900 on the system board. 2. Disconnect the Bl[...]

4.23 MDC 4 Replacement Procedures 4.23 MDC Removing the MDC The following describes the procedure for removing the MDC. (See Figure 4-39.) 1. Re move the following screws securing the MDC.  M2.0  4.0B BIND screw  2 2. Turn up the insulator . 3. Disconnect the MDC from the connector CN3010 on the system board. 4. Disconnect the MDC cable fr[...]

4 Replacement Procedures 4.23 MDC 4-64 [CONFIDENTIAL ] PORTÉGÉ M780 Maintenance Ma nual (960-809) Installing the MDC The following describes the procedure for installing the MDC. (See Figure 4-39.) 1. Connect the MDC cable to the connector on the MDC. 2. Connect the MDC to the connector CN3010 on the system board. 3. Arrange the MDC cable in plac[...]

4.24 ExpressCard 4 Replacement Procedures 4.24 ExpressCard Removing the ExpressCard The following describes the procedure for rem ovi ng the PC card slot. (See Figure 4-40 .) 1. Remove the following screws securing the ExpressCard slot.  M2.0  3.0C S-THIN HEAD screw  2  M2.0  6.0C S-THIN HEAD screw  2 2. Remove the ExpressCard4 sl[...]

4 Replacement Procedures 4.24 ExpressCard 4-66 [CONFIDENTIAL ] PORTÉGÉ M780 Maintenance Ma nual (960-809) Installing the ExpressCard slot The following describes the procedure for installing the ExpressCard slot. (See Figure 4-40.) 1. Set the ExpressCard slot and secure it with the following screw s .  M2.0  3.0C S-THIN HEAD screw  2 [...]

4.25 Battery cable holder 4 Replacement Procedures 4.25 Battery cable holder Removing the Battery cable holder The following describes the procedure for rem o ving the battery cable holder. (See Figure 4- 41.) 2. Remove the following screw and battery cable holder from the slot.  M2.0  6.0C S-THIN HEAD screw  1 M2.0  6.0C S-THIN HEAD Ba[...]

4 Replacement Procedures 4.26 Pen holder assembly 4.26 Pen holder assembly Removing the Pen holder assembly The following describes the procedure for re m oving the pen holder assembly. (See Figure 4- 42.) 1. Remove the pen holder assembly from the slot . Guide Hole Pen holder assembly Figure 4-42 Removing the pen holder assembly Installing the Pen[...]

4.27 Sensor board 4 Replacement Procedures 4.27 Sensor board Removing the Sensor board The following describes the procedure for removing the sensor board. (See Figure 4-43.) 1. Remove the sensor board from the slot. 2. Disconnect the sensor cable from the connector on the sensor board. Sensor board Sensor cable Guide Hole Figure 4-43 Removing the [...]

4 Replacement Procedures 4.28 Touch pad 4.28 Touch pad Removing the Touch pad The following describes the procedure for remo ving the touch pad. (See Figure 4-44 to 4-46.) 1. Peel off the glass tapes . 2. Disconnect the relay cable from the connector on the touch pad. 3. Remove the following screw and touch pad assembly .  M2.5  4.0B FLAT HEA[...]

4.28 Touch pad 4 Replacement Procedures 4. Disconnect the touch pad cable and relay cable from the connector on the button board. 5. Turn over the touch pad assembly and peel off the button board . CAUTION: Do not reuse the removed button board. Button board Cable Double-sided tape Connector Figure 4-45 Removing the touch pad (2) PORTÉGÉ M780 Mai[...]

4 Replacement Procedures 4.28 Touch pad 6. Peel off the touch pad . CAUTION: Do not reuse the removed touch pad. Touch pad Figure 4-46 Removing the touch pad (3) 4-72 [CONFIDENTIAL ] PORTÉGÉ M780 Maintenance Ma nual (960-809)[...]

4.28 Touch pad 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL] 4-73 Installing the Touch pad The following describes the procedure for inst alling the touch pad. (See Figure 4-44 to 4-46.) 1. Stick a new touch pad on the palm rest cover in place. CAUTION: When installing a new touc h pad, follow the steps below[...]

4 Replacement Procedures 4.29 Speaker 4.29 Speaker Removing the speaker The following describes the procedure for removing the speaker. (See Figure 4-47.) 1. Remove the speaker covers while releasing latch es . 2. Peel off the acetate tapes and take the speakers out from the speaker slots. Speaker cover Acetate tape Speaker Speaker Speaker cover La[...]

4.29 Speaker 4 Replacement Procedures Installing the speaker The following describes the procedure for installing the speaker. (See Figure 4-47.) 1. Place the speakers to the slots on both sides. 2. Install the sp eaker covers to the slots on both sides while hooking the latches. 3. Arrange the speaker cables carefully as shown in the Figure 4-47 i[...]

4 Replacement Procedures 4.30 Hinge assembly 4.30 Hinge assembly Removing the Hinge assembly The following describes the procedure for re m oving the hinge assembly. (See Figure 4-48 and 4-50.) 1. Release the cables from the guides of the cable holder. Cable Figure 4-48 Removing th e hinge assembly (1) 4-76 [CONFIDENTIAL ] PORTÉGÉ M780 Maintenanc[...]

4.30 Hinge assembly 4 Replacement Procedures W-LAN Antenna Cable(Gray) W -LAN Antenna Cable ( Black ) W-LAN Antenna Cable(White) 3G Antenna Cable (Blue) 3G Antenna Cable (Red) W-LAN Antenna Cable(Gray) 3G Antenna Cable (Blue) FWGAN PCB 3G Antenna Cable (Blue) Figure 4-49 Removing the hinge a ssembly (1) (3G model only) PORTÉGÉ M780 Mainte nance M[...]

4 Replacement Procedures 4.30 Hinge assembly 2. Remove the following screws and cable holder .  M2.5  10.0B FLAT HEAD screw  2 3. Open the display at the right angle to th e palm rest covers and turn the display clockwise 90 degrees and remove the hinge assembly . 4. Remove the hinge spacer . M2.5  10.0B FLAT HEAD Hinge spacer Cable hol[...]

4.30 Hinge assembly 4 Replacement Procedures PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL] 4-79 Installing the Hinge assembly The following describes the procedure for inst alling the hinge assembly. (See Figure 4-48 and 4-50.) 1. Set the hinge spacer , hinge assembly and cable holder in place and secure them with the following screw[...]

4 Replacement Procedures 4.31 LCD unit/Touch pa nel/Digitizer 4.31 LCD unit/Touch panel/Digitizer Removing the LCD unit/Touch panel/Digitizer The following describes the procedure for removing the LCD unit/touch panel/digitizer. (See Figure 4-51 to 4-55.) 1. Turn the display clockwise180 degrees and cl ose the display on th e palm rest cover. 2. Pe[...]

4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures 4. Remove the following screws securing the LCD assembly.  M2.0  4.0B S-THIN HEAD screw  4 5. Raise the top edge of the LCD assembly on the display cover. M2.0x 4.0B S-THIN HEAD M2.0x 4.0B S-THIN HEAD M2.0x4.0B S-THIN HEAD M2.0x4.0B S-THIN HEAD LCD as sembly Figure 4-52 Removing [...]

4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 6. Turn up the insulator and peel off the glass tapes . 7. Disconnect the LCD cable and digitizer cable from the connectors on the back of the LCD unit. CAUTION : When removing the cables, be care ful not to damage the connectors. 8. Remove the LCD assembly from the display cover. CAUTION[...]

4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures CAUTION : Read the following instructions before handling the touch panel. Touch panels are made of glass having shar p edges and corners; workers must wear gloves not to cut their fi ngers or skin when handling. Touch panels are made of glass; do not apply stress or hit with hard object.[...]

4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer The LCD mask must not touch any part of the transparent area; it will cau se unexpected input. Inside edge of the LCD mask must be between the transparent area and the operation guaranteed active area. The LCD mask must not touch film in the transparent area. We recommend the part that se[...]

4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures 9. Peel off the glass tape and disconnect the touch panel cable from the connector on the LCD assembly. CAUTION : When removing the cable, be ca reful not to damage the connectors. 10. Peel off the acetate tapes and separate the touch panel and LCD unit/digitizer . Glass tape A cetate tap[...]

4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 4-86 [CONFIDENTIAL ] PORTÉGÉ M780 Maintenance Ma nual (960-809) CAUTION : Read the following instructions before handling the Digitizer. Do not disassemble or modify the digitiz er sensor unit; it may damage sensitive parts inside the digitizer sensor unit, and dusts or scratches may ma[...]

4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures To attain maximum performance, abi de by the following precautions. a. Attach the digitizer sensor unit fla t on the bottom surface of LCD panel. b. Affix three sides of the digitizer se nsor un it to corners se curely using single-coated or double-coated adhesive tape. No sl ack on corne[...]

4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 4-88 [CONFIDENTIAL ] PORTÉGÉ M780 Maintenance Ma nual (960-809) The CMOS LSIs used in the digitizer sensor unit are very sensitive to ESD (Electro-S tatic Discharge). Person handling the digitizer sensor unit shall be grounded with wristband. Tools such as a soldering iron, screwdriver [...]

4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures There is a portion where the bezel is sticki ng out because of the digitizer guide. Do not press and rub the portion with bare hands or it may result cut your finger. Do not make any scratches on the B/L and TAB by the edge of the digitizer when installing the digitizer because it may res[...]

4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer Do not pull up the PCB hardly wh en installing the digitizer b ecause it may result to give stress on the TAB or PCB and caus e the display function failure. Make sure that three latches fit the digitizer securely. If the latches are not loc ked securely, it may result to move th e digiti[...]

4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures Do not put any instrument on the LCD modul e because it may result to make scratch on the cell, polarization sheet or B/L and brea k the TAB and may cause the display function failure. PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL] 4-91[...]

4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer Do not hold, press and rub the TAB because it may result to break the TAB and cause the display function failure. 4-92 [CONFIDENTIAL ] PORTÉGÉ M780 Maintenance Ma nual (960-809)[...]

4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures Make sure to put the LCD module on the flat place. If the LCD module is put on the uneven place, it may result to break the T AB, make scratch on the B/L or polariz ation sheet and cause the display function failure. NO PORTÉGÉ M780 Mainte nance Manual ( 960-809) [CONFIDENTIAL] 4-93[...]

4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 11. Slide out the digitiz er toward the arrow pointing while peelin g off the digitizer of the LCD unit. (The digitizer is stuck on the LCD unit with double-sided tapes.) CAUTION : Do not reuse the removed digitizer. Digitizer Figure 4-55 Removing the digitizer 4-94 [CONFIDENTIAL ] PORTÉ[...]

4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures Installing the LCD unit /Touch panel/Digitizer The following describes the procedu re for installing the LCD unit/touch panel/digitizer. (See Figure 4-51 to 4-55.) CAUTION : When installing the LCD unit/touch panel/digitizer, be careful of the followings. Standards of dirt of the digitize[...]

4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 1. Peel off separators of double-sided ta pes on the back of a new digitizer. 2. Slide a new digitizer into the back pocket of the LC D and fix it with the double-sided tape. NOTE: When installing a new digitizer, follow the instructions below. Stick the glass tape in place to fix th e LC[...]

4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures Make sure the digitizer is inserted under the metal guides. Do not make a gap between the digitizer and LCD. Guide Guide Guide Guide 3. Set the LCD unit/digitizer on the touch panel and stick the acetate tapes in place. 4. Connect the touch panel cable to the connector on the LCD assembly[...]

4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer 7. Place the LCD assembly to the display cover and s ecure it with the following screws .  M2.0  4.0B S-THIN HEAD screw  4 NOTE: For models with a digitizer and touch panel, be careful not to put the LCD cable under the metal plate of the touch panel. NOTE: For models with a LCD [...]

4.31 LCD unit/Touch panel/Digitizer 4 Replacement Procedures 8. Set the LCD mask to the display cover while securing the latches. NOTE : When setting the LCD mask, wipe th e LCD with a soft cloth and make the back of the LCD mask clean with an ionizer. NOTE: For models with a LCD/digitizer (wit hout touch panel), set the protection board to the LCD[...]

4 Replacement Procedures 4.31 LCD unit/Touch panel/Digitizer NOTE: When replacing the LCD mask with a new one, stick a new black sheet in place. There are two types of black sheet, one type (for web camera model) masks the web camera portion, and the other (for no web camera model) does not mask the web camera portion. Black sheet 9. Secure the LCD[...]

4.32 Switch board/Fingerprint sensor board 4 Replacement Procedures 4.32 Switch board/Fingerprint sensor board Removing the Switch board/Fingerprint sensor board The following describes the procedure for rem o ving the switch board/fingerprint sensor board. (See Figure 4-56.) 1. Remove the following screw securing the switch board and pull up the s[...]

4 Replacement Procedures 4.32 Switc h board/Fingerprint sensor board 4-102 [CONFIDENTIAL] PORTÉGÉ M780 Maintenance Manual (960-8 09) Installing the Switch board/F ingerprint sensor board The following describes the procedure for installi ng the switch board/fingerprint sensor board. (See Figure 4-56.) 1. Connect the fingerprint sensor cable to th[...]

4.33 Web camera board 4 Replacement Procedures 4.33 Web camera board Removing the Web camera board The following describes the procedure for re m oving the web camera board. (See Figure 4- 57.) 1. Disconnect the web camera cable from the connector on the web camera board and remove the web camera board . Web camera board Web camera cable Figure 4-5[...]

4 Replacement Procedures4.34 Wireless LAN ant enna/Internal microphone/Web camera cable 4.34 Wireless LAN antenna/Intern al microphone/Web camera cable Removing the Wireless LAN antenna/Inte rnal microphone/Web camera cable Wireless LAN antennas/internal microphone/web cam era cable are included in a LCD cover assembly (hinge assembly is also inclu[...]

4.34 Wireless LAN antenna/Inter nal microphone/Web camera cabl e4 Replacement Procedures LCD cover assembly Hinge assembly M2.5x6.0B FLAT HEAD M2.5x6.0B FLAT HEAD Figure 4-59 Removing the wireless LAN antenna/3G antenna/Internal microphone/webcamera cable(3G model only) Installing the Wireless LAN antenna/In ternal microphone/Web camera cable The f[...]

[CONFIDENTIAL] Appendices[...]

Appendices App-ii [CONFIDENTIAL] PORTEGE M780 Maint enance Manual (960-809)[...]

Appendices PORTEGE M780 Maintenance Manual ( 960-809) [CONFIDENTIAL] App-iii Appendix Content s Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ................................................................................................. B-1 B.1 POR TÉG?[...]

Appendices App-iv [CONFIDENTIAL] PORTEGE M780 Maint enance Manual (960-809) C.20 CN6150 Speaker connector (4-pin) ..................................................................... C-20 C.21 CN8771 F AN interface connector (4-pin) ........................................................... C-20 C.22 CN8810 Battery connector (10-pin) ............[...]

Appendices PORTEGE M780 Maintenance Manual ( 960-809) [CONFIDENTIAL] App-v Appendix F W iring Diagrams ........................................................................................... F-1 F .1 RGB Monitor Loopback Conne ctor ........................................................................ F-1 F .2 LAN Loopback Connector .........[...]

Appendices App-vi [CONFIDENTIAL] PORTEGE M780 Maint enance Manual (960-809) Figures Figure B.1 System board(FW3SY*) layout (front) ......................................................... B-1 Figure B.2 System board(FW3SY*) layout (back)......................................................... B-3 Figure B.3 SW board (FW3SW*) layout (front/back) .[...]

Appendices PORTEGE M780 Maintenance Manual ( 960-809) [CONFIDENTIAL] App-vii T able C.13 CN4440 Bluetooth interface connector (10-pin) ........................................ C-16 T able C.14 CN4610 USB (Port2) interface connector (4-pin)...................................... C-17 T able C.15 CN4612 USB (Port1) interface connector (4-pin).........[...]

Appendices App-viii [CONFIDENTIAL] PORTEGE M780 Maint enance Manual (960-809) Panel Sensor board (FW3PN*) T able C.36 CN9531 System board interface connector (4-pin) .................................... C-29 Antenna board (FW3AN*): (3G model only) ： Not Used T able C.37 CN2661 ANT interface connector (3-pin) ......................................[...]

Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cove r, be sure to seat it so that it i[...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with co tton or a soft cloth. If it is still dirty, try breathing on the surface to create a light cond ensate and wipe it again. If the surface is very dirty, we recomme nd a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surfa[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. PORTEGE [...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly c[...]

Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. PORTEGE M780 Maintenance Manual (960- 809) [CONFIDENTIAL] A-5[...]

Appendices Appendix A Handling the LCD Module A - 6 [CONFIDENT IAL] PORT EGE M780 Maintenance Manual (960-809)[...]

Appendix B Boar d Layout Appendices Appendix B Board Layout B.1 PORTÉGÉ M780 System board (FW3SY*) Front V iew Figure B-1 System board(FW3SY*) layout (front) PORTEGE M780 Maintenance Manual (960-809) B-1[...]

Appendices Appendix B Boar d Layout B-2 [CONFIDENTIAL] PORTEG E M780 Maintenance Manual (960-809 ) Table B-1 PORTÉGÉ M780 System board(F W3 SY*) connectors and ICs (front) Number Name CN1400 Memory connector CN1900 HDD I/F connector IS2520 Express CARD I/F connector CN2600 Mini PCI Express I/F connector (WLAN) CN2610 Mini PCI Express I/F connecto[...]

Appendix B Boar d Layout Appendices B.2 PORTÉGÉ M780 System board (FWGSY*) Back V iew Figure B-2 System board(F W3 SY*) layout (back) PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] B-3[...]

Appendices Appendix B Boar d Layout B-4 [CONFIDENTIAL] PORTEG E M780 Maintenance Manual (960-809 ) Table B-2 PORTÉGÉ M780 System board (F W3 SY*) connectors and ICs (back) Number Name CN1410 Memory connector CN1910 SELECT BA Y I/F connector CN2300 Docking I/F connector CN4200 1394 I/F connector CN4610 USB (Port2) I/F connector CN1970 eSA T A/USB [...]

Appendix B Boar d Layout Appendices B.3 SW board (FWGSW*,FWGNW*) V iew (front) (back) Figure B-3 SW board (FW3 SW*) layout (front/back) Table B-3 SW board (F W3SW *) connector (front) Number Name CN9542 System board I/F connector PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] B-5[...]

Appendices Appendix B Boar d Layout B.4 Finger Sensor board (FWGFS*,FWGNF*) V iew (front) (back) Figure B-4 Finger Sensor board (FW3FS *) layout (front/back) Table B-4 Finger Sensor board (F W3FS *) connector ( Front ) Number Name CN9541 System board I/F connector B-6 [CONFIDENTIAL] PORTEG E M780 Maintenance Manual (960-809 )[...]

Appendix B Boar d Layout Appendices B.5 T ouch Pad board (FWGTP*,FWGNT*) V iew (front) (back) Figure B-5 Touch Pad board (F W3TP *) layout (front/back) Table B-5 Touch Pad board (F W3TP *)connector (front) Number Name CN3241 T ouch P AD I/F connector CN9570 System board I/F connector PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] B-7[...]

Appendices Appendix B Boar d Layout B.6 Panel Sensor board (FWGPN*,FWGNP*) V iew (front) (back) Figure B-6 Panel Sensor board(F W3PN *) layout (front /back ) Table B-6 Panel Sensor board (F W3PN *) connector ( back ) Number Name CN9531 System board I/F connector B-8 [CONFIDENTIAL] PORTEG E M780 Maintenance Manual (960-809 )[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C- 1 Appendix C Pin Assignments System board (FW3SY ＊ ) C.1 CN1400 Memory A connector(200-pin) Table C- 1 Memory A connector (200-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 MR0R75-B0V 2 GND 3 GND 4 ADQ00-B1P 5 ADQ05-B1P 6 ADQ01-B1P 7 ADQ04-B1P[...]

Appendices Appendix C Pin Assignments C-2 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Table C-1 Memory A connector (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 61 GND 62 ADQS3-B1N 63 ADM3-B1P 64 ADQS3-B1P 65 GND 66 GND 67 ADQ26-B1P 68 ADQ31-B1P 69 ADQ27-B1P 70 ADQ30-B1P 71 GND 72 GND 73 ACKE0-B1P 74 ACKE1-B1P 75 1R5-B1V 76 1[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-3 Table C-1 Memory A connector (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name 133 GND 134 GND 135 ADQS4-B1N 136 ADM4-B1P 137 ADQS4-B1P 138 GND 139 GND 140 ADQ34-B1P 141 ADQ35-B1P 142 ADQ38-B1P 143 ADQ39-B1P 144 GND 145 GND 146 ADQ45-B1P 147 ADQ[...]

Appendices Appendix C Pin Assignments C-4 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C.2 CN1410 Memory B connector (200-pin) Table C- 2 Memory B connector (200-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 MRVREF-B0V 2 GND 3 GND 4 BDQ04-B1P 5 BDQ00-B1P 6 BDQ05-B1P 7 BDQ01-B1P 8 GND 9 GND 10 BDQS0-B1N 11 BDM0-B1P 12 BDQS0-B1P 13[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-5 Table C-2 Memory B connector (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 61 GND 62 BDQS3-B1N 63 BDM3-B1P 64 BDQS3-B1P 65 GND 66 GND 67 BDQ27-B1P 68 BDQ30-B1P 69 BDQ26-B1P 70 BDQ31-B1P 71 GND 72 GND 73 BCKE0-B1P 74 BCKE1-B1P 75 1R5-B1V 76 1[...]

Appendices Appendix C Pin Assignments C-6 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Table C-2 Memory B connector (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name 133 GND 134 GND 135 BDQS4-B1N 136 BDM4-B1P 137 BDQS4-B1P 138 GND 139 GND 140 BDQ38-B1P 141 BDQ34-B1P 142 BDQ39-B1P 143 BDQ35-B1P 144 GND 145 GND 146 BDQ40-B1P 147 BDQ[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-7 C.3 CN1910 SELECT BAY(SATA ODD) interface connector (13- pin) Table C- 3 SELECT BAY(SATA ODD) interface connector (13-pin) Pin No. Signal Name Pin No. Signal Name S1 GND S2 ZSTTOD-P1P S3 ZSTTOD-P1N S4 GND S5 ZSTROD-P1N S6 ZSTROD-P1P S7 GND P1 SBSTS-S3[...]

Appendices Appendix C Pin Assignments C-8 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C.5 IS2520 EXPRESS CARD interface connector (40-pin) Table C- 5 EXPRESS CARD interface connector (26-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 ZUSBEX-E3N 3 ZUSBEX-E3P 4 CPUSB-E3N 5 NC 6 NC 7 CRD-E3V 8 CRD-E3V 9 CRD1R5-P1V 10 CRD1R5-P1V 11 P[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-9 C.6 CN2300 Docking interface connector (133-pin) Table C-6 Docking interface connector (133-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 DCOUT 2 DCOUT 3 DOCDT1-S3N 4 GND 5 BT2VD 6 BT2VD 7 PSCL-S5P 8 PSDA-S5P 9 GND 10 ZUSBDC-E3P 11 ZUSBDC-E3N 1[...]

Appendices Appendix C Pin Assignments C-10 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Table C-6 Docking interface connector (133-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 69 ZBIDCN-EXN 70 ZBIDCP-EXP 71 DCOUT 72 DCOUT 73 PWRSW-S3N 74 DDCON-P5P 75 NC 76 NC 77 GND 78 GND 79 DILSON-S3P 80 NC 81 GND 82 GND 83 GND 84 GND 85 NC 86 G[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-11 Table C-6 Docking interface connector (133-pin) (3/3) Pin No. Signal Name Pin No. Signal Name 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND 7T GND 8T GND 9T GND 10T GND 11T GND 12T GND 13T GND 14T GND 15T GND 16T GND 17T GND 18T GND A1 GND A2 GND A3 DSKD[...]

Appendices Appendix C Pin Assignments C-12 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C.7 CN2600 PCI-E Mini CARD interface connector (52-pin) Table C- 7 PCI-E Mini CARD interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name 1 PEWAKE-E3N 2 WLAN-E3V 3 WCHDAT-P3P 4 GND 5 WCHCLK-P3P 6 1R5-P1V 7 WLXRQ-E3N 8 NC 9 GND 10 NC 11 [...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-13 C.8 CN2610 PCI-E Mini(3G) CARD interface connector (52-pin)* :Not used Table C- 8 PCI-E Mini(3G) CARD interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name 1 NC 2 E3V 3 NC 4 GND 5 NC 6 P1V 7 NC 8 UIMPWR-E3V 9 GND 10 UIMDAT-E3P 11 NC 12[...]

Appendices Appendix C Pin Assignments C-14 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C.9 CN3010 MDC module interface connector (12-pin) Table C- 9 MDC interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 NC 3 AZSDO1-E3P 4 NC 5 GND 6 E3V 7 AZSYC1-E3P 8 GND 9 IC3010-1 10 GND 11 AZRST1-E3N 12 XAZBC1-E3P 1T GND 2T[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-15 C.10 CN3240 Keyboard interface connector (34-pin) Table C- 10 keyboard interface connector (34-pin) Pin No. Signal Name Pin No. Signal Name 1 NC 2 NC 3 NC 4 NC 5 NC 6 NC 7 KBSC15-S3N 8 KBSC14-S3N 9 KBRT07-S3N 10 KBRT06-S3N 11 KBSC13-S3N 12 KBSC12-S3N[...]

Appendices Appendix C Pin Assignments C-16 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C.12 CN4200 1394 interface connector (4-pin) Table C-12 1394 interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 ZTPBN-P3N 2 ZTPBP-P3P 3 ZTPAN-P3N 4 ZTPAP-P3P 1T GND 2T GND 3T GND 4T GND C.13 CN4440 Bluetooth interface connector (10[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-17 C.14 CN4610 USB (Port2) interface connector (4-pin) Table C-14 USB (Port6) interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 USB2PS-E5V 2 ZUSBP2-E3N 3 ZUSBP2-E3P 4 GND 1T GND 2T GND 3T GND C.15 CN4612 USB (Port1) interface connect[...]

Appendices Appendix C Pin Assignments C-18 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C.17 CN5080 CRT interface connector (15-pin) Table C-17 CRT interface connector (15-pin) Pin No. Signal Name Pin No. Signal Name 1 MRED-PXP 2 MGREEN-PXP 3 MBLUE-PXP 4 NC 5 GND 6 GND 7 GND 8 GND 9 P5V 10 GND 11 NC 12 CRTSDA-P5P 13 MHSYNC-P3P 14 MVSYNC[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-19 C.18 CN5601 LCD interface connector (34-pin) Table C-18 LCD interface connector (34-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 GND 4 GND 5 NC 6 PNL-P2V 7 PNL-P2V 8 PNL-P2V 9 PNL-P2V 10 NC 11 P3V 12 TSCL-P3P 13 TSDA-P3P 14 GND 15 ZTXDA[...]

Appendices Appendix C Pin Assignments C-20 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C.19 CN6070 Int MIC connector (2-pin) Table C-19 Int MIC connector (2-pin) Pin No. Signal Name Pin No. Signal Name 1 IMICIN-PXP 2 GND C.20 CN6150 Speaker connector (4-pin) Table C-20 Speaker connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-21 C.23 CN9300 RTC battery connector (3-pin) Table C-23 RTC battery connector (3-pin) Pin No. Signal Name Pin No. Signal Name 1 ZS_PWCHKF 2 NC 3 GND 1T GND 2T GND C.24 CN9530 FW3GPN* board interface connector (4-pin) Table C-24 FWGPN* board interface co[...]

Appendices Appendix C Pin Assignments C-22 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C.25 CN9540 FW3FP*/FW3SW* board interface connector (41-pin) Table C-25 FWGFS* board interface connector (41-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 E3V 4 FGSPON-S3N 5 GND 6 ZUSBFS-E3N 7 GND 8 ZUSBFS-E3P 9 GND 10 GND 11 GND 12 GPBT[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-23 C.27 J6051 Ext MIC connector (5-pin) Table C-27 EXT MIC connector (5-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 EMICIN-PXP 3 EMICB-P2V 4 GND 5 DETCTA-P4N C.28 J6310 HP JACK (6-pin) Table C-28 HP JACK (6-pin) Pin No. Signal Name Pin No. Sign[...]

Appendices Appendix C Pin Assignments C-24 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) C.30 IS2140 Media Bridge interface connector (42-pin) Table C- 30 MEDIA BRIDGE interface connector (45-pin) Pin No. Signal Name Pin No. Signal Name 1 FMC11-P3P 2 FMC10-P3P 3 FMC08-P3P 4 GND 5 GND 6 FMC-P3V 7 FMMSCK-P3P 8 FMC10-P3P 9 FMC01-P3P 10 FMC0[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-25 C.31 IS2630 SIMM CARD SLOT (12-pin) :Not used Table C-31 SIMM CARD SLOT (12-pin) Pin No. Signal Name Pin No. Signal Name 1 UIPWRL-E3V 2 UIRSTL-E3P 3 UICLKL-E3P 4 NC 5 GND 6 NC 7 UIDATL-E3P 8 NC 9 NC 10 NC 11 NC 12 GND 1T GND 2T GND[...]

Appendices Appendix C Pin Assignments C-26 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) SW board (FW3SW*) C.32 CN9542 System board interface connector (15-pin) Table C-32 System board interface connector (15-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GPBTNA-S3N 3 GPBTNB-S3N 4 PWRW-S3N 5 GND 6 KBRT00-S3N 7 KBRT01-S3N 8 KBRT02-S[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-27 Finger Sensor board (FW3FP*) C.33 CN9541 System board interface connector (6-pin) Table C-33 System board interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 E3V 2 FGSPON-S3N 3 GND 4 ZUSBFS-E3N 5 ZUSBFS-E3P 6 GND[...]

Appendices Appendix C Pin Assignments C-28 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Touch Pad board (FWGTP*) C.34 CN3241 Touch PAD interface connector (12-pin) Table C-34 Touch PAD interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name 1 P5V 2 P5V 3 IPDDAT-P5P 4 IPDCLK-P5P 5 GND 6 GND 7 NC 8 NC 9 NC 10 SWL 11 SWR 12 NC[...]

Appendix C Pin Assignments Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] C-29 Panel Sensor board (FW3PN*) C.36 CN9531 System board interface connector (4-pin) Table C-36 System board interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 TPLOFR-S3N 3 PNLOFR-S3N 4 S3V[...]

Appendices Appendix C Pin Assignments C-30 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809) Antenna board (FW3AN*): (3G model only) ： Not Used C.37 CN2661 ANT interface connector (3-pin) Table C-37 ANT interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name 1 (FL2660-2) 2 GND 3 GND C.38 CN2662 3G interface connector (3-pin) Ta[...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE M780 Maintenan ce Manual (960-809) [CONFIDENTIAL] D-1 Appendix. D Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F0 16 03 2 @ 03 83 [...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFI DENTIAL] PORTEGE M780 Maintenance Manu al (960-809) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B[...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE M780 Maintenan ce Manual (960-809) [CONFIDENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E0 [...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFI DENTIAL] PORTEGE M780 Maintenance Manu al (960-809) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 126 Pause *7 *7 *7 *7 *7 202 Fn — — — —[...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE M780 Maintenan ce Manual (960-809) [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 76 DEL E0 AA E0[...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFI DENTIAL] PORTEGE M780 Maintenance Manu al (960-809) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79  E0 2A [...]

Appendix D Keyboard Scan/Character Codes Appendices PORTEGE M780 Maintenan ce Manual (960-809) [CONFIDENTIAL] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73 F0 73 25 O (6) 4D CD 74 F0[...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFI DENTIAL] PORTEGE M780 Maintenance Manu al (960-809) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co mmo n* E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix E Key Layout Appendices 4 Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figur e E-1 UK keyboard E.2 United States (US) Keyboard Figur e E-2 US keyboard PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] E-1[...]

Appendices Appendix E Key Layout E.3 Canadian French Keyboard Figur e E-3 Canadian French keyboar d E-2 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)[...]

Appendix F W iring diagrams Appendices 4 Appendix F Wiring diagrams F.1 RGB Monitor Loopback Connector Figur e F-1 RGB Monitor Loopback Connector F.2 LAN Loopback Connector Figur e F-2 LAN Loopback Connector PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] F-1[...]

Appendices Appendix F W iring diagrams F-2 [CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)[...]

Appendix G BIOS r ewrite procedur es Appendices Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool:  BIOS/EC/KBC rewriting disk Rewriting the BIOS 1. Set the system to boot mode. 2. T urn off the powe[...]

Appendices Appendix G BIOS r ewrite pr ocedur es G-2 [CONFIDENTIAL] POR TEGE M780 Maint enance Manual (960-809)[...]

Appendix H EC/KBC r ewrite procedur es Appendices PORTEGE M780 Maintenance Manual ( 960-809) [CONFIDENT IAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system. It is necessary to rewrite the EC/KBC system program when the following changes are m ade[...]

Appendices Appendix H EC/KBC r ewrite procedur es H-2 [CONFIDENTIAL] PORTEGE M780 Maint enance Manual (960-809)[...]

Appendix I Reliability Appendices PORTEGE M780 Maintenance Manual (960-809) [CONFIDENTIAL] I-1 4 Appendix I Reliability The following table shows MTBF (Mean T ime Between Failures). Table I-1 MTBF Time (hours) MTBF 5272.3 h * * In the case of the model corresponding to AMT[...]

Appendices Appendix I Reliability I-2 [ CONFIDENTIAL] PORTEGE M780 Maintenance Manual (960-809)[...]