Toshiba A300 manual

GMAD00161010 01/08 If you need assistance: ❖ T oshiba’ s Support W eb site pcsupport.toshiba.com ❖ T oshiba Global Support Centre Calling within the United States (800) 457 -7777 Calling from outside the United States (949) 859 -4273 For more in formation, see “If Something Goes Wrong” on page 164 in this gui de. Satellite ® A300 Series [...]

2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: Satellite ® A300 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased may in[...]

3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal devi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pro[...]

4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce received, including interference that may cause undesired operatio n. Contact either: ❖ T oshiba’ s Support W eb si[...]

5 5.375 x 8.375 ver 2.3 Connection to party line service is subject to state tarif fs. Contact the state public utility commission, public se rvice co mmission or corpor ation commission for information. T elephone Company Procedures The goal of the telephone company is to pro vide you with the best service it can. In order to do this, it may occas[...]

6 5.375 x 8.375 ver 2.3 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your al arm equipment. If you hav e questions abou t what will disable alarm equipment, consult your telephone compan y or a qualified installer . Instructions for IC CS[...]

7 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIB A W ireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology , and is compliant to: ❖ The IEEE 802.11 Standard on W irele ss LANs (Re vision A/B/G), as defi ned and approved[...]

8 5.375 x 8.375 ver 2.3 In some situations or en vironments, the use of W ireless LAN may be restricted by the proprietor of the b uilding or responsible representativ es of the organization. These situatio ns may for e xample include: ❖ Using the W ireless LAN equipment on board airplanes, or ❖ In any other en vironment where the risk of inter[...]

9 5.375 x 8.375 ver 2.3 The term “IC” before the equipment certif ication number only signifies that the Industry Canada technical specifications were met. T o prev ent radio interference to the licensed service, this device is intended to be operated indoors an d away from windo ws to pr ovide maximum shielding. Equipment (or its transmit ante[...]

10 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem W arning Notice Conformity Statement The equipment has been ap prov ed to [Commissio n Decision “CTR21”] for pan- European single terminal connection to the Public Switched T elephone Netw ork (PSTN). Howe ver , due to differences between the indi vidual PSTNs provided in dif ferent countr[...]

11 5.375 x 8.375 ver 2.3 1. Sticker Please put the following stick er on devices incorpora ting this product. 2. Indication The indication shown belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation. O F: This equipment uses OFDM modulation. 3 The interference range of this e[...]

12 5.375 x 8.375 ver 2.3 J AP AN APPRO V ALS INSTITU TE FOR TELECOMMUNICA TIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Ap prov al Number: 03NY .A0018, 03GZD A0017 The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wire less module into other device. ❖ 5.17 GHz t[...]

13 5.375 x 8.375 ver 2.3 Europe - Restrictions for us e of 2.4 GHz Frequencies in European Community Countries België/ Belgique: For pri vate usage outside b uildings acr oss public grounds over less than 300m no special regi stration with IB PT/BIPT is required. Registration to IBPT/BIPT is required for pri vate us age outside b uildings across p[...]

14 5.375 x 8.375 ver 2.3 802.11a (5 GHz) Tu r b o M o d e ( 5 G H z ) Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the [...]

15 5.375 x 8.375 ver 2.3 ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands i n the European Community . Ad-hoc mode provides a direct communication between two client devi ces without a W irel ess LAN Access Point. ❖ This device must be used with Acce ss Points that hav e employed and acti vated a radar detecti[...]

16 5.375 x 8.375 ver 2.3 802.11a (5 GHz) Tu r b o M o d e ( 5 G H z ) Approved Countries/Regions for use for the Intel ® PRO/Wireless LAN 2100 3B Mini PCI Adapter This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Austr[...]

17 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use for the T oshiba Mini PCI Wireless LAN Card This equipment is approved to the radio st andard b y the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Approved Countries/Regions for use for the Intel ® PRO/Wireless[...]

18 5.375 x 8.375 ver 2.3 802.11a (5 GHz) Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 4965AGN This equipment is approv ed to the radio standard by the countries/regions in the following table. Do not use this equipment except in th e countries/regions in the follow ing table. An adhoc mode is available in Ch1- Ch11(802.11b/g),[...]

19 5.375 x 8.375 ver 2.3 any of its supported formats; the actua l connection will be based on the access point to which it connects. Connection compatibility with the wireless equipment in Draft 11n mode is not guaranteed. The Draft 11n function cannot b e used with WEP/TKIP . Draft 11n mode can be used only with WP A-PSK(AES) mode or no security [...]

20 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use ( Bluetooth ® wireless technology) Bluetooth ® Card from T oshiba equipment is ap proved to the radio standard by the countries/regions in the follo wing table. Do not use this equipment except in the countries/regions in the following t able. Bluetooth ® Wireless T echnology and Y our [...]

21 5.375 x 8.375 ver 2.3 In some situatio ns or en vironments, the use of Bluetooth wireless technology may be restricted by the proprietor of th e building or responsible representati ves of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless technology on boar d airplanes, or ❖ In any othe[...]

22 5.375 x 8.375 ver 2.3 Ta i w a n The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations. Lo w power radio frequency electric machinery shall resist against interference from legal communications or from indu strial, scientific and medical radio emiss[...]

23 5.375 x 8.375 ver 2.3 2. Indication The indication shown belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequenc y bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to av o[...]

24 5.375 x 8.375 ver 2.3 Optical Drive Safety Instructions This appliance contains a laser syst em and is classified as a CLASS 1 LASER PRODUCT . T o use this model prope rly , rea d th e user’ s guide carefully and keep it for your fut ure reference. Never attempt to disass emble, adjust or repair a HD DV D, CD/DVD drive, CD-RW drive, Multi-driv[...]

25 5.375 x 8.375 ver 2.3 Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and ma y be subject to the approv al of the U.S. Department of Commerce prior to export. Any export, directly or indirectly , in contrav ention of the U.S. Export Ad ministration Re[...]

26 5.375 x 8.375 ver 2.3 T rademarks Satellite and ConfigFree are re gistered trademarks of T oshiba Ameri ca Information Systems, Inc. and/or T oshiba Corporation. Microsoft, Outlook, Windo ws, and Wi ndo ws V ist a are either registered trademarks or trademarks of Microsoft Corporatio n in the United States and/or other countries. DirectX, Active[...]

27 5.375 x 8.3 75 ver 2.3 Contents Introduction ................ ................................................................ 34 This guide ...............................................................36 Safety icons ............................................................37 Other icons used ...............................................[...]

28 Contents 5.375 x 8.3 75 ver 2.3 Using the computer fo r the first time ......................48 Opening the display panel ................................. 48 Your computer’s features and specifications ....49 Turning on the power ........................................49 Adding memory (optional) ......................................50 Insta[...]

29 Contents 5.375 x 8.3 75 ver 2.3 Moving the computer ........................................84 Using a computer lock ......................................84 Chapter 2: Learning the Ba sics ................................................. 85 Computing tips ....................................................... 85 Using the keyboard ...........[...]

30 Contents 5.375 x 8.3 75 ver 2.3 Chapter 3: Mobile Comput ing................................................. 103 Toshiba’s energy-saver design..............................103 Running the computer on battery power ..............104 Battery Notice ................................................. 104 Power management ..........................[...]

31 Contents 5.375 x 8.3 75 ver 2.3 Surfing the Internet .........................................128 Internet features ..............................................128 Uploading to, and downloading files from, the Internet ......................................129 Exploring audio features .......................................129 Recording sounds[...]

32 Contents 5.375 x 8.3 75 ver 2.3 Fingerprint Authentication Utility ...........................157 Fingerprint utility limitations ...........................157 Using the Fingerprint Authentication Utility .....157 Fingerprint Logon ...........................................158 Care and maintenance of your fingerprint reader ...................[...]

33 Contents 5.375 x 8.3 75 ver 2.3 Data and system configuration backup in the Windows ® operating system ...............188 If you need further assistance ............................... 192 Before you contact Toshiba ............................192 Contacting Toshiba .........................................193 Other Toshiba Intern et Web sites [...]

34 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T osh iba notebook computer, your work and entertainment can accompan y you where ver you go. Y our Comp uter model may be ENERGY ST AR ® com pliant. If the model you purchased is compliant, it is labeled with the ENER GY ST AR ® log o on the compute[...]

35 Introduction 5.375 x 8.375 ver 2.3 According to the EP A, a computer meeting the new ENERGY ST AR ® specifications will use between 20% and 50% less energ y depending on how it is used. If all U.S. household and businesses replaced old computers with ne w ENERGY ST AR ® qualified models, we would save more than $1.8 billi on in energy costs o [...]

36 Introd uctio n This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration i nformation are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and spec ifications on your particular model, please visit T o[...]

37 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that co uld result in personal injuries, damage to your equipmen t, or loss of data. These safety cautions hav e been classif ied according to the seriousness of the risk, and icons highlight th[...]

38 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Other documentation Y our co mputer comes with the following documentation: ❖ An electronic version of the user’ s guide (this document ) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit T oshiba’ s W eb site at access[...]

39 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti vely , summarizes how to connect components, and explains what to do the first time you use your notebook computer . The “Instruction Manual for Safet y and Comfort, ” that is shipped with your computer, contains impo rtant safety information. Please read [...]

40 Getting Started Selecting a place to work T o keep your computer in prime operating condition, pro tect your work area from: ❖ Dust, moisture, and direct sunlig ht. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in[...]

41 Getting Started Selecting a place to work ❖ Avoid prolonged physical contact with the underside or s urface of the computer . ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injur y to skin. Read the “ A void e xtended contact between computer base/palm rest and skin” section in the “Instruction Ma[...]

42 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our co mputer may have a CPU cooling fan that cools the C PU by drawing outside air into the computer . Always mak e sure your compute r and AC adapt or have adequa te ventilation and are protected from overheating when the power is t urned on or w[...]

43 Getting Started Setting up your computer Please hand le your computer carefully to av oid scratching o r damaging the surface. Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely . The names of wi ndows displ ayed, and the o rder in which wi n[...]

44 Getting Started Re gistering your computer with T o shiba Registering your computer with T oshiba Product registration is strongly recommended, and allows T oshi ba to send you periodic updates, announcements , and special offers applicable to your prod uct. Product registration can be completed during the initial start up process of your comput[...]

45 Getting Started Connecting to a po wer sour ce Connecting to a power source Y our comp uter requires power to operate. Use the po wer cord/cable and A C adaptor to connect the comput er to a liv e electrical outlet, or to charge the computer’ s battery . Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug dir[...]

46 Getting Started Connecting to a power so ur ce T o connect A C power to the computer: 1 Connect the po wer cord/cable to the A C adaptor . (Sample Illustration) Connecting the power cord /cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other [...]

47 Getting Started Char ging the main battery The computer’ s main battery light gi ves you an indicatio n of the main battery’ s current char ge: ❖ Glows amber while the main battery is being charged (A C adaptor connected) ❖ Glows white or green, depending on your model when t he main battery is fully charged ❖ Is unlit when the main ba[...]

48 Getting Started Using the computer for the fir st time Battery life and charge time may var y depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Facing the front of the com puter, locate [...]

49 Getting Started Using the computer for the f irst time Small bright dots m ay appear on your screen displ ay when you turn on your computer . Y our disp lay contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology . An y small bright dots that may appear on your display are an intrins[...]

50 Getting Started Adding memo ry (optional) 3 Press and release the po wer b utton. The on/off light glows white or green, depending on your model. (Sample Illustration) T urning on the power The preinstalled operating syst em will load automatically . When you turn on the computer for the first time, do not turn off the power again until the oper[...]

51 Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slot s on the base of the computer . Y ou will need a small Phillips scr e wdriver for this procedure. If the computer has been running recently , the memor y module may be hot. The surrounding area may also be hot. Allow the [...]

52 Getting Started Adding memo ry (optional) If the computer is on, begin at step 1 ; otherwise, skip to step 3 . 1 Click Start , and then click the arrow ne xt to the lock button in the lower -right corner of the Start men u. The Shut Down menu appears. (Sample Image) Shut Down menu 2 Click Shut Down . The operating system turns off the computer .[...]

53 Getting Started Adding memory (optional) 6 Using a small Phillips screwdri ver , loosen the capti ve scre w that secures the memory module slot cover . (Sample Illustration) Removing the memory module slot cover 7 Remove the memory module slot cover . 8 Place the screw and the cov er in a safe place so that you can retriev e them later . Static [...]

54 Getting Started Adding memo ry (optional) If your system has the memory modules stacked on top of one another , you must remove the top module first before removing/installing the bottom module. For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in slot A. 11 Pick [...]

55 Getting Started Adding memory (optional) 13 Once the module’ s connector is fu lly inserted into the socket, press downw ard on the top edge of the module to seat the module into the latches at the sides of the so cket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module. If the latches [...]

56 Getting Started Adding memo ry (optional) 15 Re-insert the main battery . For more information on inserting the main battery , see “Inserting a char ged battery” on page 116 . 16 T urn the computer right side up. 17 Reconnect the cables. 18 Restart the computer . TECHNICAL NOTE: Y ou must have at least one memor y module installed for the co[...]

57 Getting Started Adding memory (optional) The following screen may appear when you turn on the power: If “Start Windows ® Normally” is highlighted, then press Enter . If one of the Safe Mode options is highlighted, it is best to press Enter to go into Safe Mode, then shut down and restart the system, at which time Windows ® should boot back[...]

58 Getting Started Adding memo ry (optional) 5 Re-insert the main battery . For more information on inserting the main battery , see “Inserting a char ged battery” on page 116 . 6 T urn the computer right side up. 7 Reconnect the cables. 8 Restart the computer . TECHNICAL NOTE: Y ou must have at least one memor y module installed for the comput[...]

59 Getting Started Har d Drive Recovery Utilities Hard Drive Recovery Utilities (A vailable on certain models) Y our computer has been configured with a hard disk partition to allow you to recov er your hard di sk driv e or reinstall selected applications and software features or utilities. It is strongly recommended that y ou create recovery CDs/D[...]

60 Getting Started Har d Drive Recovery Utilities 2 Select CD or DV D (to create Recovery media on CDs or D VDs). (Sample Imag e) Recovery Disc Cr eator scr een 3 Select the items you want to copy by clicking the check box next to the item’ s Name—recov ery files, applications (original bundled dri vers and applications), or both the recov ery [...]

61 Getting Started Har d Drive Recovery Utilities ❖ Recov ering the C: partition with a user spec ified size ❖ Hard Disk Dri ve Reco very using the Recov ery media ❖ Checking the HDD operating status Hard Disk Drive Recovery using the recover y partition Y ou have the options of reco vering your system using the Hard Driv e Recov ery partitio[...]

62 Getting Started Har d Drive Recovery Utilities Recovering the original factory image (recommended recovery method) Recovering a hard disk drive to its out of box state deletes all parti tions on the hard disk drive and you r information will be lost. Be sure to save your work to external media first. 1 On the T oshiba Recovery W izard screen, se[...]

63 Getting Started Har d Drive Recovery Utilities Erasing the hard disk The Recov ery W izard allo ws you to delete all data and partitions from the hard di sk. T o delete the data and partitions from your hard disk: 1 On the T oshiba Recovery W izard screen, select Erase the hard disk , and then click Next . 2 The next screen lists the two methods[...]

64 Getting Started Har d Drive Recovery Utilities Recovering the C: partition of the HDD without changing the current partition size Recovering the C: drive to its factory default setting reformats your drive and your information on the recovered drive will be lost. Be sure to save your work to external media first. If you have created other partit[...]

65 Getting Started Har d Drive Recovery Utilities The size of the C: drive will disp lay on the progress bar as you make your selections. 4 Click Next to begin the restoration. Once comp lete, a message displays that the HDD has been recov ered. 5 Press any ke y on your keyboard to restart the computer . Hard Disk Drive Recovery using the Recover y[...]

66 Getting Started Using the T ouchP ad™ Checking the HDD operating status After restoring your hard disk driv e, you can check its status as follows: 1 Click Start . 2 Right-click My Computer . 3 Select Manage . 4 Click Disk Managem ent . 5 Highlight the hard disk driv e in the V olume list to displa y its status in the lower portion of the scre[...]

67 Getting Started Using the T ouchP ad™ ❖ T o mov e the cursor to the right side of the page, slide your finger acros s the T ouchPad from l eft to right. ❖ T o move it to the left side, slide your finger from right to left. Because the T ouchPad is much smaller than the display screen, moving your cursor acros s the screen often means havin[...]

68 Getting Started Using external display de vices Using external display devices Y our computer comes with a built-in display , but you can also connect an external display device to an a vailable video port, as follows: ❖ An HDMI-compatible television or VCR/D VD player via the HDMI Out port* ❖ A standard television, projector , or VCR /D VD [...]

69 Getting Started Using external display de vices Connecting toa TV using HDMI-CEC (A vailable on certain models) HDMI-CEC (Consumer Electronics Co ntrol) is a standard in the CE Industry which allows de vices to work together over an HDMI cable. T oshiba notebooks wi th HDMI-CEC include a T oshiba utility dedicated to take advant age of its capab[...]

70 Getting Started Using external display de vices This hot key c ycles through the settings in the fo llo wing order: ❖ Built-in display only ❖ Built-in display and external monitor sim ultaneously ❖ External monitor only ❖ Built-in display and TV (or other external video de vice) simultaneously ❖ TV (or other external video de vice) onl[...]

71 Getting Started Using an external k e yboard Adjusting the quality of the external display T o obtain the best picture quality from you r television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Using an external keyboard If you prefer to use a f[...]

72 Getting Started Connecting a printer 1 Connect the printer cable to th e printer and then connect the other end to one of the computer’ s USB ports. 2 Plug the printer’ s power cable into a li ve A C outlet. Setting up a printer Some printers require a specific installation process. Refer to your printer installation guide for instructions b[...]

73 Getting Started Connecting an optional external disk ette drive Connecting an optional external diskette drive Some operations, such as creati ng a password service disk ette, require a diskette dri ve designed for use with 3.5-inch diskettes. (Sample Illustration) Optional external USB diskette drive T o connect an optional external USB disk et[...]

74 Getting Started T urning off the computer It is a good idea to turn of f your computer when you are not using it for a while. If you are using the computer for the first time, lea ve the computer plugged into a power source (e ven though the computer i s off) to fully charge the main battery . Options for turning off the computer Depending on th[...]

75 Getting Started T urning off the computer ❖ Restarting from Hib ernation takes a little m ore time and consumes more main battery p o wer than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using. For information on ho w to use and config[...]

76 Getting Started T urning off the computer Using the Shut Down command The Shut do wn command complet ely shuts down the computer without saving your work or the cu rrent state of th e computer . This command closes all open program s, shuts down the operating system, and then turns off your computer . Use the following steps to turn of f your co[...]

77 Getting Started T urning off the computer 3 Click Change advanced power settings . The Advanced settings tab of th e Power Options windo w appears. (Sample Image) Advanced settings tab of P ower Options scr een 4 Click Power buttons and lid to display the actions that you can configure. 5 Select the options you want from the drop-down lists. The[...]

78 Getting Started T urning off the computer Restarting your computer T o start the computer up again, press the po wer b utton unti l the on/off light glo ws white or green, depending on your model. If you turn off the computer by closing the display panel, you can start it again by open i ng the display panel . Using and configuring Hibernation m[...]

79 Getting Started T urning off the computer 2 Click Change plan s ettings under the po wer plan to be customized. The Edit Plan Settin gs window appears. 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. (Sample Image) Advanced settings tab of P ower Options scr een 4 Click Power buttons and l[...]

80 Getting Started T urning off the computer 6 Click App l y . 7 Click OK . Once the computer is conf igured, you can place it into Hibernation mode by either pressing the po wer button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode T o start up the computer from Hibernation mode, press [...]

81 Getting Started T urning off the computer Configuring Sleep mode options Y ou can place the computer into Sleep mode by either pressing the power b utton or closing the display panel. Y ou can also specify an amount of time after which the computer au tomatically g oes into Sleep mode. T o use any of these methods, you f irst need to enable them[...]

82 Getting Started T urning off the computer 4 Click Change advanced power settings . The Advanced settings tab of th e Power Options windo w appears. (Sample Image) Advanced settings tab of P ower Options scr een 5 Click Power buttons and lid to display the actions that you can configure. 6 Select Sleep for the options you want. These options can [...]

83 Getting Started Customizing your computer’ s settings Once the computer is conf igured, you can place it into Sleep mode by either pressing the po wer button or closing the display panel, depending on the Sleep options set. Starting again from Sleep mode T o start up the computer from Sleep mode, press the power b utton until the on/off light [...]

84 Getting Started Caring for your computer Moving the computer Before moving your computer, e v en across the room, m ake sure all disk activity has ended (the driv e indicator light stops glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its display panel or by the back. Doing so could damage the system.[...]

85 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the disk. If the network you are using goes down and you must restart your compu ter to reconn[...]

86 Learning the Basics Computing tips ❖ Back up your files to disks (or other remov able media) on a regular basis. Label the backup co pies clearly and store them in a safe place. It is easy to put of f backing up because it takes time. Ho wev er , if your hard disk suddenly fails, you will lose all t he data on it unless you have a separate bac[...]

87 Learning the Basics Using the ke yboar d Using the keyboard Y our co mputer’ s ke yboard contai ns character keys, control ke ys, function ke ys, and special W indo ws ® keys, pro viding all the functionality of a full-size keyboard. (Sample Illustration) Ke yboar d Character keys T y ping with the character keys is very mu ch li ke t yp ing [...]

88 Learning the Basics Using the ke yboar d Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl , Fn , and Alt keys do different things depending on the program you are using. For more inform ation, see your prog ram documentation. Function keys The function k eys (no t to be confused with the Fn key) are the 12 keys at the[...]

89 Learning the Basics Using the ke yboar d Overlay keys The ke ys with gray numbers and symbols on the front of them form the numeric and cursor ov erlay . This overlay lets you enter numeric data or control the cursor as you would using the 10-key ke ypad on a desktop comput er’ s k eyboa rd. (Sample Illustration) Numeric and cursor contr ol ov[...]

90 Learning the Basics Starting a pr ogr am Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. T o find the file, use the Start menu or W indo ws ® Explorer . If you prefer to open the program f i rst, you hav e four options. Y ou can: ❖ Double-click th[...]

91 Learning the Basics Starting a pr o gram Starting a program from Windows ® Explorer If a program is not listed in th e All Programs menu, yo u can start it from W indows ® E xplorer . W indo ws ® Explorer gi ves you a vie w of your computer’ s contents as a hi erarchy or “tree. ” Y ou can easily see the contents of each driv e and folde[...]

92 Learning the Basics Saving your work Starting a program using the Start Search field This example uses the Start menu’ s Start Search f ield to start Wo r d P a d : 1 Click Start to display the Start menu. The Start Search f ield appears at the bottom of the Start menu. (Sample Image) Start Sear ch f ield in Start menu 2 Start typing the progr[...]

93 Learning the Basics Saving your work Saving files 1 In your Windo ws ® -based application, click File , and then Sav e . 2 Click Browse f olders . If you are working with a docum ent that already has a f ile name, this is all you need to do. If y ou created a new document, your program displays a Sav e As dialog box. Use this dialog box to spec[...]

94 Learning the Basics Printing your work Using a file extension Most programs assign an extension to the f ile name that identifies the file as being created in the pr ogram with a particular format. F or example, Microsoft ® W ord saves f iles with a .doc extension. Any file name with an extension of “.doc” is assumed to be a Microsoft ® W [...]

95 Learning the Basics Backing up your work 3 Specify the print parameters. For e xample, the range of pages and number of copies to print. 4 Click Print . Backing up your work Back up all the files you create in case something happens to your computer . Y ou can back up your files to dif ferent types of media such as CDs, D VDs, diskettes, or to a[...]

96 Learning the Basics Using the optical drive For these reasons, your computer may come with an optical dri v e. TECHNICAL NOTE: Y our optical drive is set to play region 1 (North America) DVD-ROMs. If you play a DVD disc from another region, the drive will automatically change to play in the format of the other region. The drive will allow you to[...]

97 Learning the Basics Using the optical drive Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Media control buttons (A vailable on certain models) The media control buttons located on the system control panel abov e the keyboard let you access the Internet when the computer is on an[...]

98 Learning the Basics Using the optical drive 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust. If the disc is dusty , clean it as described in “Caring for optical discs” on page 102 . 6 Place the disc carefully in th e disc tray , label side[...]

99 Learning the Basics Using the optical drive If you insert the disc incorrectly , it may jam the drive. If this happens, contact T oshiba support for assistance. 9 Push the disc tray in by pressing gently on th e center of the tray until it clicks into place. Y ou are ready to use the disc. Playing an audio CD Insert an audio CD and close the dis[...]

100 Learning the Basics Using the optical drive The W indo ws Media ® Player control panel works much like an ordinary compact disc player: ❖ T o play the CD or to pause, click the Play/Pause button. ❖ T o stop the CD, click the Stop button. Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using[...]

101 Learning the Basics Using the optical drive Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your T oshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or [...]

102 Learning the Basics T oshiba’ s online r esour ces 2 Pull the tray out until it is fully open , remove the disc, and place it in its protecti ve co ver . 3 Gently press the tray in to close it. Caring for optical discs ❖ Store your discs in their original con tainers to protect them from scratches and k eep them clean. ❖ Do not bend a dis[...]

103 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your comput er while trav eling. T oshiba’ s energy-saver design Y our co mputer enters a low-po wer suspension mode when it is not being used, thereby conserving energy and sa ving money in the process. It has a number of other features that enhanc e its energy ef ficiency [...]

104 Mobile Computing Running the computer on battery power Running the computer on battery power The computer contains a remov abl e Lithium-Ion (Li-Io n) battery that provides po wer when you are aw ay from an A C outlet. Y ou can recharg e it many times. Battery Notice Battery life may vary considerably from specifications depending on product mo[...]

105 Mobile Computing Running the computer on battery power The computer also has an internal real-tim e-clock (R TC) battery . The R TC battery po wers the R TC me mory that stores your system configuration settings and the current time and date information. It maintains this information fo r up to a month while the compu ter is turned off. TECHNIC[...]

106 Mobile Computing Char ging batteries Charging batteries The battery needs to be charged be fore you can use it to power the computer . Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery . Always use the battery charger specified by T oshiba. Y ou can order a T osh[...]

107 Mobile Computing Char ging ba tteries Leav e the po wer connected and the battery should begin charging after a fe w minutes. HINT : Once the battery is fully charged, we recom mend that you operate your computer on battery power until the batter y discharges completely . Doing this extends battery life and helps ensure accurate monitoring of b[...]

108 Mobile Computing Monitoring main battery power Monitoring main batter y power The computer’ s main battery light gives you an indication of th e main battery’ s current charge. Th e follo wing also applies to the secondary battery (av ailable on certain models) if installed. ❖ Glows amber while the main battery is being charged (A C adapt[...]

109 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ) with the on/off light ( ). When the on/off light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command). (Sample Illustration) P ower and batt ery light locations Power button System Indi[...]

110 Mobile Computing Monitoring main battery power Determining remaining battery power Wait at least 16 se conds after turning on the computer before trying to monitor the remaining battery power . The computer needs this time to check the battery’ s remaining capac ity and perform its calculations. Highlight the power icon in the Notification Ar[...]

111 Mobile Computing Monitoring main battery power Setting batter y notifications Y ou can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery po wer has been reached. Y ou can also set the computer to enter Sleep mode or Hibernation mode or to compl etely po wer do wn when the notif ica[...]

112 Mobile Computing Monitoring main battery power ❖ How much you use the hard disk, optical driv e, diskette driv es, or other optional devices ❖ Where you are working, since operating time decr eases at low temperatures There are v arious ways in which you can conserv e power a nd extend the operating time of your battery: ❖ Enable Sleep or[...]

113 Mobile Computing Monitoring main battery power 2 Select an appropriate plan for your work en vironment or create your own custom plan. 3 Click Create a P ower Plan to set up a ne w plan. T o edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change Plan Se ttings to choose the plan you want to edit. This screen a[...]

114 Mobile Computing Changing the main battery 2 While continuing to press Fn , press F2 until you select the desired Power Plan. The Po wer Plan options are: Balanced, Po wer Sa ver , and High Performance. 3 Release the Fn key . The hot ke y card disappears. Y ou are now in the selected mode. Changing the main batter y When your main bat tery has [...]

115 Mobile Computing Changing the main battery 4 Close the display panel an d turn the computer upside down. 5 Slide the battery release lock to the unlo cked position. (Sample Illustration) Unlocking the battery r elease loc k 6 Slide the battery release latch to release the battery . 7 Pull the discharged battery out of the computer . (Sample Ill[...]

116 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoi[...]

117 Mobile Computing T aking car e of your battery 3 Slide the battery release lo ck to the locked position. (Sample Illustration) Locking the battery r elease lock 4 T urn the computer right side up. 5 Reconnect any cables that were remov ed in step 3 of “Removing the battery from the computer” on page 114 . 6 Restart the computer . T aking ca[...]

118 Mobile Computing T aking car e of your battery ❖ T o replace the main battery , use an identical battery that you can purchase through the T oshiba W eb site at accessories.toshiba.com . ❖ A rev erse polarity condi tion should be avoided with all batteries. The main battery is designed so that it cannot be installed in r ev erse polarity . [...]

119 Mobile Computing Disposing of used batteries ❖ If you will not be using the system for an extended period, more than one m onth, re mov e the battery pack. ❖ If you are not going to use the computer for more than eight hours, disconnect the A C adaptor . ❖ Store spare battery packs in a cool dry place out of direct sunlight. Disposing of [...]

120 Mobile Computing T raveling tips T o shiba is dedicated to preservi ng the en vironment by sponsoring Call2Recycle™ , a program of the Rechar geable Battery Recycling Cor por atio n. For more information and for drop-of f locations, visit www .rbrc.org or call 1-800-822- 8837. Notice regarding CR coin ce ll batter ies, applicable to Californi[...]

121 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your notebook computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indows ® operating system. Y ou use i ts features to start programs, find documents, set up system components, a[...]

122 Exploring Y our Computer’ s Features Explorin g the desktop Finding your way around the desktop Y our computer’ s desktop includes sev eral standard features: icons, Start button, T askb ar , Notification Area, and background pattern. (Sample Image) W indows ® oper ating system deskt op Icons An icon represents a folder , file, or program [...]

123 Exploring Y our Computer’ s Features Exploring the desktop Y our de sktop may contain other icons depe nding on your configuration. See W indo ws ® online Help for more specific information on each icon and ho w to use it. Start button Y ou use the Start button to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find fil[...]

124 Exploring Y our Computer’ s Features Setting up for communications Setting up for communications T o connect to the Internet, use an online service, or communicate across the telephone lines with another computer , you need: ❖ A browser or communications program ❖ An Internet Service Pro vider (ISP ) or online service if you plan to use t[...]

125 Exploring Y our Computer’ s Features Setting up for communications Accessing a network T o access a network: ❖ At the of fice, c onnect an Ethern et cable to the RJ45 jack on your computer . For specific info rmation about connecting to the network, consult your netw ork administrator . Many hotels, airports, and of fices of fer W i-Fi ® a[...]

126 Exploring Y our Computer’ s Features Setting up for communications For more detailed i nformation regarding your compu ter’ s modem, visit T oshiba’ s W eb site at accessories.toshiba.com . Before you can communicate using th e modem, you need to connect it to a telephone line. Y ou r computer’ s b uilt-in modem port provides an RJ-11 j[...]

127 Exploring Y our Computer’ s Features An overview of using the Internet An overview of using the Internet The following sections giv e a quick introduction to t he Internet and some of its exciting featur es, under these headings: ❖ The Internet ❖ The W orld Wi de W eb ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfi[...]

128 Exploring Y our Computer’ s Features An overview of using the Internet Connecting to the Internet T o connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A W eb browser ❖ An Internet Service Provider (ISP) account Once you hav e established an ISP account, you can connect to the Internet. 1 Connect you[...]

129 Exploring Y our Computer’ s Features Explori ng audio feat ur es ❖ Internet chat rooms A chat room is a W eb site that offers a pla ce where people with similar interests and ideas comm unicate in real-time, one-on- one or in groups, by typing messages which are instantly viewed by others on their computer screens. ❖ Internet news groups [...]

130 Exploring Y our Computer’ s Features Explor ing audio feat ur es 2 Click Start , All Programs , Acces sories , and then Sound Recorder . (Sample Image) Soun d Recor der scr een 3 Click the Start Recording button. 4 Speak normally into the microp hone. 5 When you hav e f inished recording, click the Stop Recording button. The Sa ve As dialog b[...]

131 Exploring Y our Computer’ s Features We b C a m e r a We b C a m e r a (A vailable on certain models) Y our computer may come with a built-in W eb camera. With this W eb camera you can do the following: ❖ T ake pictures and record videos with y our notebook comput er ❖ Chat with others and have them see you while using instant messaging ([...]

132 Exploring Y our Computer’ s Features Using an Expr essCard ® 2 Insert the ExpressCard. (Sample Illustration) Inserting an ExpressCar d 3 Push the ExpressCard into the sl ot until it locks in place. Removing an ExpressCard ® 1 Prepare the ExpressCard ® for remov al by clicking the Safely Remove Hard ware icon in the Notif ication Area and t[...]

133 Exploring Y our Computer’ s Features Using the Bridge Media Adapter Slot Using the Bridge Media Adapter Slot (A vailable on certain models) The Bridge Media Adapter slot (av ailable on certain models) supports the use of Memory Stick ™ , Memory Stick ™ PR O, Secure Digital ™ (SD ™ ), MMC ™ (MultiMediaCard ™ ), or xD-Picture Card ?[...]

134 Exploring Y our Computer’ s Features Using the i.LINK ® port Removing memor y media 1 Prepare the media for remo v al by clicking the Safely Remo ve Hardwar e icon in the Notification Area and then selecting the card or device you w ant to remove. If the system is unable to prep are the media for safe remova l, a message will tell you to try[...]

135 Chapter 5 Utilities Y our comp uter includes sev eral utilities designed to help yo u to reconfigure your system to best meet your individual needs. T o gether , these allo w you to ascerta in certain system details, set additional options, or change de fault options. These utilities are described in this chapter . The utilities described in th[...]

136 Utilities TOSHIB A Assist ❖ CD/D VD Dri ve Acoustic Silencer ❖ TOSHIB A Accessibility ❖ Fingerprint Authentication Utilit y ❖ ConfigFree® TOSHIBA Assist The TOSHIB A Assist pro vides qui ck access to computer functions and allows you to customize a range of com puter settings. T o access TOSHIB A Assist, do one of the following: ❖ Do[...]

137 Utilities TOSHIB A Assist Connect The features av ailable in this category are: ❖ ConfigFree ® Connectivity Doctor ❖ Bluetooth ® Setti ngs ❖ Bluetooth ® Local COM Settings (Sample Image) T OSHIBA Assist window – Connect tab[...]

138 Utilities TOSHIB A Assist Secure The features av ailable in this category are: ❖ Supervisor password ❖ User password (Sample Image) T OSHIBA Assist window – Secure tab[...]

139 Utilities TOSHIB A Assist Protect & Fix The feature a vailable in this category is: ❖ TOSHIB A PC Diagnostic T ool Utility (Sample Image) T OSHIBA Assist window – Pr otect & F ix tab[...]

140 Utilities TOSHIB A Assist Optimize The features av ailable in this category are: ❖ TOSHIB A SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIB A Hardware Setup ❖ TOSHIB A Zooming Utilit y ❖ TOSHIB A Button Su pport ❖ CD/D VD Dri ve Acoustic Silencer ❖ TOSHIB A Accessibility (Sample Image) T OSHIBA Assist window – Optimize[...]

141 Utilities TOSHIB A Applicati on Installer TOSHIBA Application Installer (A vailable on certain models) The TOSHIB A Application Installer allows you to reinstall the dri vers and applications that were originally bundled with your computer . T o reinstall driv ers and applications: 1 Double-click the TOSHIBA A pplication Installer icon on the W[...]

142 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer , providing additional protection for your files. When you set a password, you must enter the password before you can wo rk on your computer again. T oshiba supports se ve ral types of passwords on you r computer: ❖ An instant password—Se[...]

143 Utilities Setting passwor ds Using a supervisor password A supervisor password pre vents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, T oshiba strongly recommends that you save your password in a location where you can later access it should you not r[...]

144 Utilities Setting passwor ds 6 Click OK . A pop-up screen ap pears asking for the User Password Mode. 7 Select whether the user password allo ws the user to change the hardware configuration: ❖ Able to run HwSetup —User can change the hardware configuration ❖ Unable to run HwSetup — User cannot change the hardware conf iguration (superv[...]

145 Utilities Setting passwor ds T o register a password for the po wer- on password functions: 1 Click Start , All Programs , To s h i b a , Utilities , and then TOSHIB A Assist . The TOSHIB A Assist windo w appears. 2 On the left side, click the Secure tab . 3 Click the User Password icon. The Password tab of the TOSHIB A Hardware Setup windo w a[...]

146 Utilities TOSHIB A PC Dia gnostic T ool Utility 4 Click Not Registered. A pop-up screen ap pears asking for a password. 5 Enter the user password, then click OK . TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Refer to the online Help documentatio n within the application for additi[...]

147 Utilities TOSHIB A SD™ Memory Car d F ormat Utility TOSHIBA SD ™ Memor y Card Format Utility This utility is used to for mat SD ™ cards used with the Bridge Media Adapter slot. T o format an SD memory car d using this util ity: 1 Click Start , All Programs , To s h i b a , Utilities , and then SD Memory Card F ormat . The TOSHIB A SD Memo[...]

148 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click Start , Contr ol Panel , and then Mouse under Hard ware and Sound , or click the Mouse icon in the Optimize tab of TOS HI BA A ss is t . The Mouse Properties screen appears. (Sample Image) Mo[...]

149 Utilities T O S H I BA H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is the T oshiba con figuration management tool av ailable through th e W indows ® operating system. T o access it: ❖ Click Start , All Programs , To s h i b a , Utilities , and then HWSetup , or clic k the TOS HI BA H ar dw a re S e tu p icon in the[...]

150 Utilities TO S H I B A H a rd w a re S e t u p ❖ CPU —Allows you to enable or disable CPU frequency switching modes Dynamically Swit chable —This mode is th e default setting for your computer , and automatica lly changes the processing frequency and decreases v oltage depending on the power source: ❖ AC P o w e r —If your computer is[...]

151 Utilities T O S H I BA H a rd w a re S e t u p This function can only be used for po rts that support the USB Sleep and Charge function (her einafter calle d “compatible ports”). Compatible ports are USB port s that hav e the ( ) symbol icon. Y ou can use the “USB Sleep and Charge function” to charge certain USB-co mpatible ex tern al d[...]

152 Utilities TO S H I B A H a rd w a re S e t u p Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. USB Sleep and Char ge function Settings —The default setting is Disabled. Changing[...]

153 Utilities TOSHIB A Zooming Utility TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot ke ys (see “Changing screen resolution” on page 215 ). Y ou may select all applications or any subset of the following: ❖ Microsoft ® Internet Explorer ® ❖ Microsoft ® Of f ice ❖ W indo [...]

154 Utilities TOSHIB A Button Support For more information about how to use the T OSHIBA Zooming Utility , right-click the icon in the Notification Area and then click Help . TOSHIBA Button Support TOSHIB A Button Support allows you to customize the Mute and Media buttons . These buttons ar e located on the system control panel directly above the k[...]

155 Utilities CD/D VD Drive Acousti c Silencer CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical driv e to make it run more quietly . Y ou can use this utility to m ake listening to music CDs more enjoyable. When you change the optical drive to “Silence” mode, the setting is only valid for the current Windows ® ses[...]

156 Utilities TOSHIB A Accessibility TOSHIBA Accessibility The TOSHIB A Accessibility utility allows you to use the Fn ke y to create a hot ke y combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a sti cky key , meaning you can press it once, re[...]

157 Utilities F ing erprint Au thentication Utility Fingerprint Authentication Utility (A vailable on certain models) The fingerprint authentication utility (av ailable on certain models) can be used to replace the ke yboard-based user password authentication syst em when booti ng up. The fingerprint authentication uti lity can also be us ed for us[...]

158 Utilities F ing erprint Au thentication Utility Fingerprint Logon The fingerprint utility enables logon to your comp uter using fi ngerprints. During us er enrollment, f ingerpr int samples are sa ved and associated with the user’ s W indows ® user account. When the user attempts to log on again, th e user’ s f ingerprint is read and compa[...]

159 Utilities F ing erprint Au thentication Utility ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ We t f i n g e r ❖ Soiled or oily f inger ❖ Extremely dry skin conditio n on finger Observe the follo wing to improve the f ingerprint recog nition success rate. ❖ Enroll two or more f ingers. ❖ Enroll additional[...]

160 Utilities ConfigF r ee® T o shiba does not guarantee that the f ingerprint reader will recognize the enrolled user or accu rately screen out unauthorized users at all times. T oshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility . ConfigFree ® All references to Blue[...]

161 Utilities ConfigF r ee® ❖ Click the Conf igFree icon in the Notif ication Area, and then click the desired utility . If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.” ConfigFree ® Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network conne[...]

162 Utilities ConfigF r ee® Profile Settings The Prof ile Settings utility lets you save network settings in “profiles . ” ConfigFree ® prof iles are useful for easily switching network settings and devices.Y ou can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally , [...]

163 Utilities ConfigF r ee® 3 Click Open Settings . The ConfigFree Prof ile Settings windo w appears. (Sample Image) ConfigF ree Pr ofile Settings windo w 4 Click Add to start the Create Prof ile W izard.[...]

164 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter when using your computer are relativ ely easy to identify and solve. Others may require help fro m your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself. It cov ers the problems you are most lik[...]

165 If Something Goes Wrong Pr oblems when you turn on the computer 2 Click the A pplications tab . If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to cont inue working. If it does not, [...]

166 If Something Goes Wrong Pr oblems when you turn on the computer If you are using an A C adaptor , v eri fy that the computer is recei ving power from the external po wer source by looking at the A C power light. If the indicator is glo wing, th e computer is conn ected to a liv e external po wer source. The computer starts but when y ou pr ess [...]

167 If Something Goes Wrong Pr oblems when you turn on the computer If you are running on battery power , it is recommended that you do not lea ve the computer in Sleep mode for lo ng periods of time. T o charge the battery , leav e the computer plugged into a li v e wall outlet for sev eral hours. For more information see “Charging batteries” [...]

168 If Something Goes Wrong The W indo ws ® operating system is not working 5 V erify that the A C adaptor is th e correct unit for your computer model. The computer may not be abl e to start from an A C adaptor that is rated for less current (amperage) than the computer requires, e ven if the rated v oltage is correct, and the plug fits correctly[...]

169 If Something Goes Wrong The W indows ® operating system is not working ❖ Safe Mode with Command Pr ompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Kno wn Good Conf iguratio n (adv anced) ❖ Directory Services Restore Mode ❖ Deb uggin g Mode ❖ Disable automatic restar t on system failure ❖ Disable Driv e[...]

170 If Something Goes Wrong Resolving a hardwar e conflict The Windows ® operating system can help you If the operating system has started properly but you still ha ve a problem using your co mputer , the online Help can assist you in troubleshooting the problem . T o access the W indo ws ® operating syst em Help and Support: 1 Click Start , then[...]

171 If Something Goes Wrong Resolving a har dwar e conflict The device most recently connected to the system is th e one most likely to be causing a conflict. Resolving conflicts There are sev eral things you can do to resolve hardw are conflicts: ❖ Get the most recent dri vers from the manuf acturer . ❖ Disable the device. For an ol der de vic[...]

172 If Something Goes Wrong Resolving a hardwar e conflict ❖ The Resources tab, which lists resources assigned to the monitor , optional external optical drive, optional external diskette dri ve, and other power -using functions. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays th e dri vers being [...]

173 If Something Goes Wrong Resolving a har dwar e conflict Power and the batteries Y our computer receive s its po wer through the A C adaptor and power cord/cable or from the system batteries (battery , optional secondary battery , and real-t ime clock (R TC) battery ). Po wer problems are interrelated. For exam ple, a fa ulty A C adaptor or powe[...]

174 If Something Goes Wrong Resolving a hardwar e conflict Check the po wer options vi a your Po wer Plans (see “Power Plans” on page 112 ). Have you added a de vice, such as an ExpressCard ® or memory module, that takes its po wer from the battery? Is your software using the hard disk more? Is the display power set to turn of f automa tically[...]

175 If Something Goes Wrong Resolving a har dwar e conflict Display problems Here are some typical displ ay problems and their sol utions: The screen is blank. Display Auto Off may ha ve gone into ef fect. Press any k ey to acti vate the screen. Y ou may have acti v ated the instan t password feature by pressing Fn and F1 simultaneously . If you ha[...]

176 If Something Goes Wrong Resolving a hardwar e conflict The built-in scr een flickers. Some flickering is a normal result of the way the screen produces colors. T o reduce the am ount of flickering, try using fewer colors. T o change the number of colors displayed: 1 Right-click in a blank area of the W indo ws ® desktop. 2 Click Personalize , [...]

177 If Something Goes Wrong Resolving a har dwar e conflict Disk drive problems Problems with the hard disk or with a diskette dri ve usually sho w up as an inability to access the disk or as s ector errors. Sometimes a disk problem may cause one or more files to appear to hav e garbage in them. T ypical disk problems are: Y ou are ha ving tr ouble[...]

178 If Something Goes Wrong Resolving a hardwar e conflict Y our data f iles are damaged or corrupted. Refer to your software documentation for file recov ery procedures. Many software packages auto matically create backup files. Y ou m ay also be able to recover lost data using utility software. Consult your network administrator . Some programs r[...]

179 If Something Goes Wrong Resolving a har dwar e conflict Y ou press the disc eject b utton, but the drive tray does not slide out. Make sure the computer is connect ed to a po wer source and turned on. The optical dri ve eject me chanism requires po wer to operate. Make sure a program is not accessi ng the driv e and prev enting it from ejecting[...]

180 If Something Goes Wrong Resolving a hardwar e conflict The computer emits a loud , high-pitched noise. This is feedback between the mi crophone and the speakers. It occurs in any sound system when i nput from a micro phone is fed to the speakers and the speak er volume is too loud. Adjust the volume control. ExpressCard ® problems ExpressCards[...]

181 If Something Goes Wrong Resolving a har dwar e conflict 2 Double-click the appropr iate ExpressCard, which will be listed under one of the categories shown, for e xample: Disk driv es, Network adapters, Other , etc. The operating system displays your ExpressCard’ s Properties dialog box, which contains informati on about your ExpressCard conf[...]

182 If Something Goes Wrong Resolving a hardwar e conflict An ExpressCard ® er ro r occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an e xternal device, check that the connection is secure. Refer to the card’ s docum entation, which should contain a troubleshooting section. Printer problems This sectio[...]

183 If Something Goes Wrong Resolving a har dwar e conflict Modem problems (A vailable on certain models) This section lists comm on modem problems. The modem will not r eceive or transmit pr operly . Make sure the cable from the modem to the telephone line is firmly connected to the computer’ s modem port and the telephone line jack. Check the c[...]

184 If Something Goes Wrong Resolving a hardwar e conflict T o determine if your computer has an internal Wi-Fi ® adapter , check the device list in Device Manager (part of the Windows ® Control Panel, Hardware and Sound). Some T oshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi ® adapter . ?[...]

185 If Something Goes Wrong Resolving a har dwar e conflict 4 Enter IPCONFIG / ALL and press Enter . The IP address for each activ e network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CA T5 Ethernet patch cable (sold separately) into you r computer's RJ45 Ethern et po[...]

186 If Something Goes Wrong D VD operating pr oblems 5 The W indo ws ® operating system wi ll no w try to establish a wireless connection. The Windo ws ® operating system wireless management facility does not work. If you are using an external W i-Fi ® adapter (a USB adapter or other variety), check if the adapter comes with its o wn management [...]

187 If Something Goes Wrong Develop good computing habits 3 Select Never on When to turn of f the display . 4 Click Sav e changes . The screen sa ver runs while y ou ar e watching a movie or title. If the screen sav er is enabled, it runs on top of any movie or title you are watching. T o disable the screen sa ver: 1 Right-click on the desktop and [...]

188 If Something Goes Wrong Develop good computing habits Read the user’ s guides. It is very dif ficult to provide a f ail-safe set of steps you can follow ev ery time you experience a problem with the computer . Y our ability to solve problems will improve as you learn about how the computer and its software work together . Get familiar with al[...]

189 If Something Goes Wrong Develop good computing habits 4 In the input field, enter a name that is descripti ve enough to be easily understood in the future, such as “Before installin g Brand X Accounting app. ” Then click Create . 5 The W indo ws ® operating system creates the Restore Point, automatically stamps it with the current date and[...]

190 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most v aluable component of y our computer system is the data you create and store on its hard dr ive. Since problems with either hardware or software can mak e the data inaccessible or ev en destroy it, th[...]

191 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a fe w tips to help ensure safe and easy installation of ne w hardware (printers, pointing devices, e xternal hard drives, D VD writers, scanners, etc.) and software (applications like Microsoft ® Of fice and Adobe ® Photoshop ® ,[...]

192 If Something Goes Wrong If you need further assistance 4 Restart the W indo ws ® operating system. 5 Use the new hardw are or software for a while, noting any new problems. Mak e sure that your critical applications (e-mail, business applications , etc.) are working correctly , and verify that important de vices are still functioning. 6 For ea[...]

193 If Something Goes Wrong Other T oshiba Internet W eb sites For the number of a T oshiba dealer near you in the United States, call: (800) 457-77 77. Contacting T oshiba If you still need help and suspect that the probl em is hardware- related, T oshiba of fers a variety of resources t o help you. T oshiba’ s T echnical Support Web site For te[...]

194 If Something Goes Wrong T oshiba’ s worldwide off ices T oshiba’ s worldwide offices A ustralia T oshiba (Australia) P ty . Limited 84-92 T alav era Road North Ryde NSW 2113 Sydney Australia Canada T o shiba Canada Lt d. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada France T o shiba Systèmes (France) S.A. 7, Rue Ampère; B. P . 131 9[...]

195 If Something Goes Wrong T oshiba’ s worldwide of fices For more information on additional T osh iba worldwide locations, please visit: www .toshi ba.co.jp/ index. htm . United States T o shiba America Information Systems, Inc. 9740 Irvine Boulev ard Irvine, California 92618 United States The Rest of Europe T oshiba Europe (I .E.) GmbH Hammfel[...]

196 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot ke ys and TO SHIB A Cards prov ide a quick way to modif y selected system functions and to launch applications. There are two types of T OSHIB A Cards: Hot K ey Cards and Application Cards. Hot Key Cards The Hot Ke y Cards are used to set or modify the following system functions: ❖ M[...]

197 Hot Keys /TOSHIBA Cards Hot K e y Car ds 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Ke y Cards are normally hidden from view . The Cards appear when you press the Fn key . Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off. Hot keys have a legend on the key indicating the option or[...]

198 Hot Keys/TOSHIBA Cards Application Car ds 5.375 x 8.375 ver 2.3 Application Cards The Application Cards are used to launch these applications: Not all functions are supported on all models. TOSHIB A Assist For more infor mation, refer to “TOSHIB A Assist” on page 136 . PC Diagnostic T ool utility For more inform ation, refer t o “TOSHIB A[...]

199 Hot Keys /TOSHIBA Cards Application Cards 5.375 x 8.375 ver 2.3 Using the Application Cards T o launch an application using the Application Cards: 1 Press and hold the Fn ke y . The TOSHIB A Cards display at the top of the screen. (Sample Image) TOSHIB A Car d display 2 Click the “stacked” card on the far right of the display . The Applicat[...]

200 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 3 The Card Case displays tw o rows of Cards. Cards that appear solid (not tr ansparent) in the bottom ro w are enabled and can be selected when the Application Cards are displayed. The top row contains all of the disabled cards . 4 T o enable a card, drag it from the top ro w to th[...]

201 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Lock (Instant security) The Fn + F1 hot key function acti v ates instant security . The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer . or Fn + This TOSHIB A Card or hot ke y blanks the display . Selecting thi[...]

202 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIB A Card or hot ke y displays the power plans and cycles through the power plans. The properties of each po wer plan, and the po wer plans that are displayed by this function, are set in the Power Options window . Selecting this Card or pressing the hot[...]

203 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Sleep mode or Fn + This TOSHIB A Card or hot k e y places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep mod e” on page 80 . Selecting this Card or pressing the hot ke y displays the following options: (Sample Imag [...]

204 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIB A Card or hot k e y places the computer into Hibernatio n mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernatio n mode” on page 78 . Selecting th[...]

205 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Output (Display switch) or Fn + This TOSHIB A Card or hot ke y cycles through the power - on display options . Some modes are only available with the appropriate device attached and turned on. The displa y modes are: ❖ Built-in display only ❖ Built-in display and external moni[...]

206 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, th en select the desired mode. Not all functions are supported on all m odels. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-[...]

207 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIB A Card or hot ke y enables/disables th e optional wireless devices installed in your computer . The wireless modes are: ❖ Wi - F i ® enabled—Enables just the W i-Fi ® module. ❖ Bluetooth ® enabled—Enables just t[...]

208 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling the T ouchPad or Fn + This TOSHIB A Card or hot ke y enables/disables th e T o uchPad. For more information on using the T ouchPad, see “Disabling or enabling the T ouchPad™” on page 67 . Selecting this Card or pressing the hot key displays the following[...]

209 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Zoom (Display resolution ) or Fn + [ Space bar ] This TOSHIB A Card or hot key switches screen resolution. Selecting this Card or pressing the hot ke y displays the following options: (Sample Image) Scr een r esolution options Cycle through the screen resolutio ns, then select the[...]

210 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot ke y turns the curs or contro l ov erlay on and off. Fn + This hot ke y turns the numeric overlay on and of f. Fn + This hot ke y turns the scroll lock featu re on and off. Fn + This hot key tu rns the TO SHIB A Zo o mi n g Utility to zoom-o[...]

211 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our n otebook computer features a universal po wer supply you can use worldwide. This appendix show s the shapes of the typical A C po wer cord/cable connectors fo r v arious parts of the world. USA and Canada UL ap pr oved CS A a pp rove d United Kingdom BS ap pr oved Australi[...]

212 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this user’ s guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-R OM compact disc read-only memory CD-R W compact disc rewrite memory CMOS com[...]

Glossary 213 DOS disk operating system DPI dots per inch DSTN dual supertwist nem atic DV D digital versatile (or video) disc DV D - R O M digital versatile (or video) disc read-only memory ECP enhanced capabilities po rt EPR OM erasable programmable read-only memory FAT f ile allocation table FCC Federal Communicat ions Commission GB gigabyte HDD [...]

214 Glossary SDRAM synchronous dynamic random access memory SRAM static random access memory SVGA super video graphics adapter TFT thin film transistor USB univ ersal serial b us URL uniform resource lo cator WA N wide area netw ork www W orld W ide W eb Te r m s The follo wing terms may appear in this user’ s guide. A active-matrix display — A[...]

Glossary 215 baud rate — The speed at which a comm unication de vice, such as a printer or modem , transmits info rmation. Baud r ate is the numb er of signal changes per second (not necessarily the same as bits per second). See also bits per second . BIOS (basic input/ output system ) — Basic instructions, stored in read- only memory (R OM), c[...]

216 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer . It takes informa tion from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character — Any letter , number , or symbol you can use on the compu[...]

Glossary 217 D default — The setting selected by a program when the user does not specify an alternati ve setting. device — A component attached to the computer . Devices may be external (outside the computer’ s case) or internal (inside the computer’ s case). Printers, disk dr iv es, and modems are examples of devices. device driv er — A[...]

218 Glossary double-click — T o press and release the pointing device’ s primary button rapidly twice without moving the pointing device. In the W indows ® operating system, this refers to the pointing de vice’ s left button, unless otherwise stated. double-density d iskette — A 3.5-inch diskette that can hold up to 720 KB of information ([...]

Glossary 219 F fil e — A collection of related information, sav ed on disk with a unique name. A file may be a program, information used by a program, or a document. See also docum ent. f ile allocation table (F A T) — The section of a disk that keeps track of the location of files stored on the disk. fil e n a m e — A set of characters that [...]

220 Glossary Hibernation — A feature of many T osh iba notebook computers that sav es to the hard disk the current state of your work, includi ng all open files and programs, when you turn the computer off. When you turn on the computer again, you r work is returned to the same state it was when the computer was turned of f. See also Sleep, Suspe[...]

Glossary 221 liquid crystal di splay (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter o ver the electrodes permits only non-polarized l[...]

222 Glossary N network — A collection of computers a nd associated de vices that are connected by communications facilities. A network allows you to share data and peripheral de vices, su ch as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer scr een, in which each pixel of e very li[...]

Glossary 223 pointing de vice — Any de vice, such as the T ouchPad or a mouse, that enables you to mov e the cursor on the screen. port — A socket on the computer where you plug in a cable for connection to a netw ork or a peripheral de vice. processor — See central pr ocessing unit (CPU) . program — A set of instructions t hat can be e xec[...]

224 Glossary R OM (read-only memory) — Non-v olatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is recei ving power . This type of memory is used to store your computer’ s BIOS, which is essential instructio ns the comput er reads w hen you start it up. See als[...]

Glossary 225 U universal serial bus (USB) — USB is a serial b us that supports a data transfer rate of up to 480 Mbps (480 million bi ts per second). USB can connect up to 127 peripheral de vices through a single all- purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial. upload — T o send a file to anothe[...]

226 Index A A C adaptor 45 AC p o w e r connecting adaptor 46 accessories memory 50 adding memory 50 Alt keys 88 Application Cards 198 audio fil e s 129 audio features 129 B backing up files 86 battery changing 114 charge indicator light 47 , 108 charge not lasting 173 charging 45 , 47 conserving po wer 111 disposal 119 low char ge 110 monitoring p[...]

227 Index computer caring for 83 cleaning 83 moving 84 non-system disk or disk error message 167 not accessing disk driv es 166 running on battery power 104 setting up 42 , 52 warning resume failure messag e 166 computer lock 84 computing tips 85 connecting 69 connecting to a power source 45 connection set up 125 control buttons 67 Ctrl keys 88 D d[...]

228 Index external display , adj usting 71 F F A T (File Allocation T able) 177 file e xtensions 94 file, backing up 86 fil e s backing up 95 printing 94 restoring 95 saving 92 fi ngerprint authentication 157 fingerprint Authentication Utility using 157 Fn keys 88 function keys 88 H hardware conflicts 170 resolving 171 headphones using 130 Help and[...]

229 Index L lock computer , using 84 M main battery removing 114 memory adding 50 problem solving 172 removing expansion slot cov er 53 memory module inserting 54 installation 51 removing 57 microphone 129 modem connecting to telephone line 125 problem solving 183 monitor 68 connecting 68 not working 175 mouse installing 71 mouse utility 148 N netw[...]

230 Index connecting 71 problem solving 182 printing a file 94 problem solving AC p o w e r 173 accessing disk dri ves 166 battery charge does not last 173 battery not charging 173 cannot insert diskette in drive 178 cannot read a diskette 178 changing display properties 176 checking device properties 171 computer hangs when ExpressCard® inserted [...]

231 Index setting up adding memory 50 computer 42 , 52 work en vironment 39 setting up a connection 125 Sleep mode 75 hot key 203 starting again from 83 sound problem solving 179 sounds recording 129 speakers using external 130 start button 123 Start Search field 92 starting a program 90 Start Search field 92 W indo ws® Explorer 91 W indo ws® Sta[...]