Toshiba B-850 manual

TEC Label/Tag Printer B-852-TS12-QQ Owner's Manual[...]

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency ene[...]

Safety Summary EO1-33029 ( ) i 6DIHW6XPPDU Personal safety in handling or maintaining the equipment is extremely im portant. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipm ent. Do not att[...]

Safety Summary EO1-33029 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock . [...]

EO1-33029 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW ............................................................................................................ 1-1 1.1 Introduction .............................................................................................................. ........ 1-1 1.2 Features ..............................[...]

EO1 - 33029 4. ON LINE MODE ...................................................................................................................... 4 - 1 4.1 Operation Panel .............................................................................................................. 4 - 1 4.2 Operation ..............................................[...]

1. PRODUCT OVERVIEW EO1-33029 1.1 Introduction 1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing the TEC B-852 series label/tag printer. This Owner’s Manual contains valuable information from general set-up to how to confirm the printer's operation using a test print, and should be read carefully to [...]

1. PRODUCT OVERVIEW EO1-33029 1.4 Accessories 1- 2 1.4 Accessories When unpacking the printer, please make sure all accessories are supplied with the printer.  Owner’s Manual (1 copy) (Doc./No. EO1-33029)  Print Head Cleaner (1 pc.) (P/No. 24089500013)  Supply Holder Frame (L) (1 pc.) (P/No. FMED0035201)  Supply Holder Base (1 pc.) (P[...]

1. PRODUCT OVERVIEW EO1-33029 1.5 Appearance 1- 3 1.5 Appearance 1.5.1 Dimensions 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introduced in this section are used in the following chapters. NOTE: D epth is 18.5 inches (470 mm) when the optional Cutter M odule is installed on the p rinter. Dimensions in inches +(m m) 16.9 (429) 1[...]

1. PRODUCT OVERVIEW EO1-33029 1.5 Appearance 1- 4 1.5.4 Operation Panel 1.5.5 Interior Please see Section 4.1 for further information about the Operation Panel. LCD Message Display ON LINE LED (Green) ERROR LED (Red) [PAUSE] key POWER LED (Green) [FEED] key [RESTART] key FEED REST AR T P A USE POWER ON LINE ERROR Print Head Print Head Block Head Bl[...]

2. PRINTER SETUP EO1-33029 2.1 Precautions 2- 1 2. PRINTER SETUP 2.1 Precautions This section outlines the procedures to setup your B-852 printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media and ribbon, inserting the optional memory card, and perform ing a test print. • To insu[...]

2. PRINTER SETUP EO1-33029 2.2 Procedure before Operation 2- 2 2.2 Procedure before Operation This section describes the outline of the printer setup. 1. Unpack the accessories and printer from the box. 2. Refer to Safety Precautions in this manual and set up the printer at a proper location. 3. Assemble the Supply Holder Frame and attach it to the[...]

2. PRINTER SETUP EO1-33029 2.3 Assembling the Accessories 2- 3 2.3 Assembling the Accessories 2.3.1 Assembling the Supply Holder Frame The following procedure outlines the steps required to assemble the Supply Holder Frame and attach the frame to the B-852 printer in preparation for loading the media. 1. Assemble the Supply Holder Frame (L) and Sup[...]

2. PRINTER SETUP EO1-33029 2.4 Connecting the Cables to Your Printer 2- 4 2.4 Connecting the Cables to Your Printer The following paragraphs outlines how to connect the cables from the B- 852 printer to your host computer, and will also show how to make cable connections to other devices such as the KB-80-QM keyboard, etc. Depending on the applicat[...]

2. PRINTER SETUP EO1-33029 2.5 Connecting the Power Cord 2- 5 2.5 Connecting the Power Cord 1 . Make sure that the printer power switch is in the off position. 2. Connect the Power Cord to the printer as shown in the figure below. 3. Plug the other end of the Power Cord into a grounded outlet as shown in the figure below. CAUTION! 1. Make sure that[...]

2. PRINTER SETUP EO1-33029 2.6 Turning the Printer ON/OFF 2- 6 2.6 Turning the Printer ON/OFF 2.6.1 Turning ON the Printer 2.6.2 Turning OFF the Printer When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer. 1[...]

2. PRINTER SETUP EO1-33029 2.7 Loading the Media 2- 7 2.7 Loading the Media 2.7.1 Installing the Media onto the Supply Holder Unit The following procedure will outline the steps required to install the media onto the Supply Holder Unit and adjust its position in the Supply Holder Frame at the rear of the B-852 printer. The procedure will then show [...]

2. PRINTER SETUP EO1-33029 2.7 Loading the Media 2- 8 2.7.1 Installing the Media onto the Supply Holder Unit (cont.) The diagram below, and the steps that follow, show the procedures for installing the Media onto the Supply Shaft and reassembling the Supply Holder Unit. Be sure to follow the step-by-step procedure exactly or the auto centering mech[...]

2. PRI NTER S ETU P EO1-33029 2.7 Loading the Media 2- 9 2.7.2 Installing the Supply Holder Unit onto the Supply Holder Frame 2.7.3 Loading Media into the Printer 1. Insert the assem bled Supply Holder U nit into the rear notches of the Supply Holder Fram e as shown in the diagram below. 2. Now feed the media from the bottom of the media roll into [...]

2. PRINTER SETUP EO1-33029 2.7 Loading the Media 2-10 2.7.3 Loading Media into the Printer (Cont.) 2. Release the Print Head Block by pressing down on the Head Block Release Lever c as shown below. 3. Raise the Print Head Block to its fully open position as shown by the arrow d in the diagram below. 4. Release the Paper Guide Locking Levers on the [...]

2. PRI NTER S ETU P EO1-33029 2.7 Loading the Media 2-11 2.7.3 Loading Media into the Printer (Cont.) 10. After loading the media, don’t forg et to move the Supply Holder Unit to the forward notches of the Supply Roll Frame as shown below. 11. I f you are using labels or thick tag paper, then it m ay be necessary to increase the head pressure by [...]

2. PRINTER SETUP EO1-33029 2.8 Setting Sensor Positions 2-12 2.8 Setting Sensor Positions 2.8.1 Setting the Feed Gap Sensor 2.8.2 Setting the Black Mark Sensor After loading the media, as outlined in the previous paragraphs, it will then be necessary to set the Media Sensors used to detect the print start position for label or tag printing. 1. With[...]

2. PRINTER SETUP EO1-33029 2.9 Loading the Ribbon 2-13 2.9 Loading the Ribbon 1. Raise the Top Cover and release and raise the Print Head Block as described in section 2.7.3, steps 1 and 2 . 2. Hold the Ribbon Supply Roll in your left hand and the Ribbon Take up Roll in your right hand. 3. Install the Ribbon Supply Roll into the Print Head Block as[...]

2. PRINTER SETUP EO1-33029 2.10 Inserting the Optional PCMCIA Cards 2-14 2.10 Inserting the Optional PCMCIA Cards When the optional PCMCIA interface board is installed into the B-852 printer, there will be two PCMCIA slots available as shown in the figure below. This allows for the use of Flash Memory Type Cards or I/O type Cards such as LAN Cards.[...]

2. PRINTER SETUP EO1-33029 2.11 Test Print 2-15 2.11 Test Print The following test procedure allows you to perform a print test to verify that the printer is operating correctly. During the running of this test, the printer will first issue a blank page of media to allow the sensors to detect the Black Mark or Label Gap. Then it will print five pag[...]

2. PRINTER SETUP EO1-33029 2.11 Test Print 2-16 2.11 Test Print (cont.) 8. Press the [PAUSE] key again and the printer will now print five labels of sample bar codes lines and the LCD Message Display will continue to display the following message. 9. Press the [PAUSE] key again and the printer will now print five labels of characters of various siz[...]

2. PRINTER SETUP EO1-33029 2.11 Test Print 2-17 2.11 Test Print (cont.) Example of the slant line test print label Example of the bar code test print label Example of the character test print label NOTE: The five printed labels of bar codes and the five printed labels of characters will b e 76mm in length regardless of the actual size of the label [...]

3. PRINT ER OPER ATION EO1-33029 3.1 Overview 3- 1 3. PRINTER OPERA TION 3.1 Overv iew 3.2 Operating M odes This section provides a functional overv iew of how the printer receives print data from y our host computer and how it will operate in the various operating conditions. This section also shows you how to install the TEC Printer Drivers into [...]

3. PRINT ER OPER ATION EO1-33029 3.2 Operating Modes 3- 2 3.2 Operating M odes (Cont.) 2. Continuous ( or batch) mode – In this mode, the labels w ill be continuously printed and fed until the number of labels specified in the label issue com mand has been printed. After the last label of the series has been printed the labels can be torn free fr[...]

3. PRINT ER OPER ATION EO1-33029 3.3 Inst alling t he P rinter Drivers 3- 3 3.3 Installing the Printer Drivers 3.3.1 System R equirements 3.3.2 Driver Download The T EC MONO Printer Dr iver is a fil e of driver inf orm ation fi les to be used to install TEC monochrom e thermal printers to operate under Windows 95 ®, Windows 98 ®, and Windows NT ?[...]

3. PRINTER OPERATION EO1-33029 3.3 Installing the Printer Drivers 3- 4 3.3.2 Driver Download (Cont.) 2. In the previous screen, click on the Download button. The screen will change to the license agreement screen as shown below. 3. Read the license agreement and if you accept the terms of the agreement then click on the Accept button. If you do not[...]

3. PRINTER OPERATION EO1-33029 3.3 Installing the Printer Drivers 3- 5 3.3.2 Driver Dow nload (Cont.) 3.3.3 Driver Installation 7. When you locate the file, such as Bdrv_Vx_x_Buildxx.exe, double click on the file to begin extracting the setup program files. The screen should appear as shown below. 8. To extract the driver to the default directory ([...]

3. PRINT ER OPER ATION EO1-33029 3.3 Inst alling t he P rinter Drivers 3- 6 3.3.3 Driv er Installation (Cont.) 3. After the Install S hield temporary files have been loaded, the display will change to the Welcom e screen as shown below. 4. Click on the Next button to continue the installation. The screen will change to the Software License A greem [...]

3. PRINT ER OPER ATION EO1-33029 3.3 Inst alling t he P rinter Drivers 3- 7 3.3.3 Driver Installation (Cont.) 3.3.4 Add Print ers 7. Click on the Next button to accept the default Destination Folder (TEC_DRV MONO), or clic k on the Brow se button to select a different folder. 8. Upon clicking on the Next button the driver files will be extracted a[...]

3. PRINT ER OPER ATION EO1-33029 3.3 Inst alling t he P rinter Drivers 3- 8 3.3.4 Add Print ers (Cont.) 3.3.5 Uninstalling the TEC B-852 Printer D river 4. After the TEC Printer Driver has been successfully loaded, the Printers screen should appear as shown below, showing the TEC B- 852 as being successfully installed. If it becom es necessary to r[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3- 9 3.4 Using the B-852 Printer Properties Me nus This section will outline how to use the B- 852 Printer Properties menus to control the printing perform ance of the printer. The following paragraphs will show you how to access the Printer P roperties menus and how t[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-10 3.4.1 Summary of Properties The B-852 Properties setting page has eleven tabs to select the different property setting m enus. Clicking on a tab will display the menu associated with that property allowing y ou to mak e changes to the operation of the printer. The[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-11 3.4.2 General Properties Tab This property will allow you to set up a comm ent, design ate a separator page, or print a test pag e. Comment Wi ndow - Provides a place for y ou to add a comment about the printer; for example, w hen it is available or what it is use[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-12 3.4.3 Details Tab This property will allow the necessary functions needed to select, add or delete a printer port, select a different printer driver, capture additional network printer ports, desig nate timeout settings, change spool settings, and change the port [...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-13 3.4.3 Details Tab (Cont.) Select a Different P rinter Driver - Th e Print using the fol low ing driver: scrolling text box works w ith the New Dr iver.. . button to add new printer drivers to the PC and to select a different driver from the one currently being use[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-14 3.4.3 Details Tab (Cont.) Capture Additional Printer Ports - When clicking on the Capture Print er Port . button it will allow the capturing of a port (LP T1~LPT9) and mapping it to a network driv e. When clicking on End Capt ure ...it will end the capture, removi[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-15 3.4.3 Details Tab (Cont.) 3.4.4 Regional Settings Tab Changing Port Settings - When clicking on the Port Set t i ngs button, the screen that will appear will depend on whether a parallel port (LPT) or a serial port (COM) is currently highlighted in the Print to th[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-16 3.4.4 Regional Settings Tab (Cont.) Language Selection - By clicking on the arrow in the Language: scrolling text box, the following screen will appear to allow selection of the desired language to be used in the printer driver property screens. Measurement System[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-17 3.4.5 Page Setup Tab The Page Setup properties m anagem ent screen is the area in which to specify the label stock , specify the print orientation, specify black on white or white on black (neg ative) print, specify the num ber of labels to print, and set some adv[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-18 3.4.5 Page Setup Tab (Cont.) By clicking on either the New button or the Edit button, the following screen display will appear. • When the New button has been pressed, a new label name, width, height, and exposed liner widths may be specified and when the OK but[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-19 3.4.5 Page Setup Tab (Cont.) When the Negative check box has been checked, the print will be white on black. When this check box is unchecked, the print will be black on white. The prev iew page to the left of the orientation buttons will reflect negativ e or posi[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-20 3.4.5 Page Setup Tab (Cont.) 3.4.6 Graphics Tab Enable Device Line Subst ituti on - Most applications draw lines as a graphic, rather than using line com m ands built-in to the printer. With this feature enabled, the driver will try to use the printer's line [...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-21 3.4.6 Graphics Tab (Cont.) 3.4.7 Bar Fonts Tab Dithering - Creating the illusion of different shades of gray by v arying the pattern of dots. Close observation rev eals that varying the patterns of black and white dots produces different shades of g ray. There are[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-22 3.4.7 Bar Fonts Tab (Cont.) The above window has the following functions: • Bar Fonts View List . This window will display a list of all bar code fonts currently set up and their resolution they were created at in dots per inch (dpi). The status bar at the botto[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-23 3.4.7 Bar Fonts Tab (Cont.) Bar Code Options: • Symbology . Used to specify the sy mbolog y (bar code lang uage) for bar codes. • X dimensi on . Used to specify bar code density using the narrow bar "X-dim ension." (Used with all symbolog ies except [...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-24 3.4.7 Bar Fonts Tab (Cont.) 3.4.8 Stock Tab • Symbol Type . Used to specify the ty pe and lev el of error correction to use. (Used with Data Matrix only.) • Character Set . Used to specify the allowable characters for data. (Used with Data Matrix only.) • Us[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-25 3.4.8 Stock Tab (Cont.) Print Method - The following screen display shows what appears when the arrow of the Print Method: scrolling text box has been clicked on. Direct Thermal - Select this option when printing on thermal labels or tags without the use of a ribb[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-26 3.4.8 Stock Tab (Cont.) Sensor Select • None . Used to specify that either continuous forms (labels without gaps) are being used or that, if there are g aps or mark s, they should be ignored. • Re flective . The reflective sensor is used to detect the marks on[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-27 3.4.8 Stock Tab (Cont.) When a cutter is installed on the printer, the Cut option is used to enable the cutter operation and specify how often labels should be cut. The following setting s are available for the Cut option. • Disabled . This is the default settin[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-28 3.4.9 Options Tab This page will allow selecting a g raphics transfer mode and to m ake adjustments to the print tone (lighter or dark er print). When selecting the Options tab, the following display screen will appear. Graphic Options - Allows selecting the m eth[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-29 3.4.9 Options Tab (Cont.) 3.4.10 Testing Tab Print Den sity Adjustment - Click ing on the Set: check box is necessary to enable the print density adjustment from this property page. I f not checked then no adjustment is possible. When this box is checked, the scre[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-30 3.4.10 Testing Tab (Cont.) Print Test Label button - Click ing on this button will print a test label to assist in troubleshooting printing problems. This should help v erify that the computer being used is communicating with the printer. Send File to Pri nt e r..[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-31 3.4.10 Testing Tab (Cont.) Logging Opti ons - When the Logging Options button is clicked, the following display screen will appear. Logging - Supports log ging print jobs and recording printer code to files for debugg ing purposes. This code can be subm itted to s[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-32 3.4.10 Testing Tab (Cont.) 3.4.11 A bout Tab • View Fil e button - View the currently selected print code file in a text editor • Send To Printer button - Sends the currently selected print code file to the printer, effectively printing the job again. If g rap[...]

3. PRINT ER OPER ATION EO1-33029 3.4 Using t he B -852 Printer P roperties Menus 3-33 3.4.11 A bout Tab (Cont.) Clicking on the Version button in the initial screen will cause the following screen to appear. The screen will show the v ersion number of the driv er currently installed into the computer. Click ing on any of the other item s in the dro[...]

4. ON LINE MODE EO1-33029 4.1 Operation Panel 4- 1 4. ON LINE MODE 4.1 Operation Panel This chapter describes usage and purpose of the keys on the Operation Panel in On Line Mode. When the printer is in On Line Mode and connected to a host computer, normal operation of printing images on labels or tags can be accomplished. • The figure below illu[...]

4. ON LINE MODE EO1-33029 4.2 Operation 4- 2 4.2 Operation 4.3 Reset 4.4 Dump Mode When the printer is turned on, the “ ON LINE ” message appears on the LCD message display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing. 2. If any error occurs during printing, an error message appears. The [...]

5. MAINTENANCE EO1-33029 5.1 Cleaning 5- 1 5. MAINTENANCE 5.1 Cleaning 5.1.1 Print Head/Platen/ Sensors This chapter describes how to perform normal m aintenance. To maintain the printer performance and quality print, please clean the printer regularly, or whenever media or ribbon is replaced. The following sections describe periodic cleaning of th[...]

5. MAINTENANCE EO1-33029 5.2 Care/Handling of the Media and Ribbon 5- 2 5.1.2 Covers and Panels 5.1.3 Optional Cutter Module 5.2 Care/Handling of the Media and Ribbon Wipe the Cover and Front Panel with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with water. 1. Remove the Plastic Head Screws and to detach the Cutter Cover. [...]

6. TROUBLESHOOTI NG EO1-33029 6.1 Error Messages 6- 1 6. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. 6.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The print head block is opened in Online Mode. Close the print head block. Then press the [RESTART] key. HEAD OPEN **** Feed or [...]

6. TROUBLESHOOTI NG EO1-33029 6.2 Possible Problems 6- 2 6.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions NO PAPER **** 1. The m edia has run out. 2. The media is not loaded properly. 3. The media is slack. 1. Load new media. Then press the [RESTART] key. 2. Load the media properly. Then press the [RESTART] key. 3. Take up any sla[...]

6. TROUBLESHOOTI NG EO1-33029 6.3 Removing Jammed Media 6- 3 6.3 Removing Jammed Media This section describes in detail how to remove jamm ed media from the printer. Remove the jamm ed media from under the Upper Sensor Ass’y as follows: 1. Open the Top Cover. 2. Push the Head Block Release Lever to release and raise the Print Head Block. 3. Lift [...]

6. TROUBLESHOOTING EO1-33029 6.4 Threshold Setting 6- 4 6.4 Threshold Setting To maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causi[...]

APPENDIX 1 SPECIFICATIONS EO1-33029 A1.1 Printer A1- 1 APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-852 printer. A1.1 Printer The following is the printer specifications. Model Item B-852-TS12-QQ Supply voltage Power consumption Operating temperature range Relative humidity Resolution Print[...]

APPENDIX 1 SPECIFICATIONS EO1-33029 A1.2 Options A1- 2 A1.2 Options Option Name Type Description Source Cutter module B-7208-QM A stop and cut swing cutter. See NOTE. PCL5 interface board B-7708-PCL-QM This board enables the B-852 printer to support the HP-PCL5. See NOTE. Expansion I/O interface board B-8700-IO-QM Installing this board in the print[...]

APPE NDIX 1 SP ECIFI CATIONS EO1-33029 A1.3 M edia A1- 3 A 1.3.1 Media Ty pe (Cont.) [Unit: mm] Label dispensing m ode It em Batch mode Cut mode Label: 38.0 Minimum media pitch 15.0 Tag: 25.4 Label length Min. 12.5 Min. 32.0 Width including back ing paper 100.0- 242.0 100.0 – 235.0 Gap length 2.5 – 20.0 6.0 – 20.0 Black m ark leng th (Tag pap[...]

APPE NDIX 1 SP ECIFI CATIONS EO1-33029 A1.3 Media A1- 4 A 1.3.3 Detection A rea of the Reflect ive Sensor The reflective sensor is m ovable from the center to the left edge of m edia. The reflection factor of the black m ark m ust be 10% or lower with a waveform length of 950 nm. The reflective sensor should be aligned with the center of the black [...]

APPE NDIX 1 SP ECIFI CATIONS EO1-33029 A1.4 Ribbon A1- 5 A 1 .4 Ri bbon Please mak e sure that the ribbon being used is approved by T OSHIBA TEC. The warranty does not apply to any problem caused by using non- approved ribbons. For information reg arding TOSHIB A TEC approved ribbon, please contact a sales representativ e. Type Spool type Width 120[...]

APPENDIX 2 MESSAGES AND LEDS EO1-33029 APPENDIX 2 MESSAGES AND LEDS A2- 1 APPENDIX 2 MESSAGES AND LEDS Appendix 4 describes the LCD messages displayed on the operation panel. Symbols in the message 1:  : The LED is illuminated. ~ : The LED is flashing. z : The LED is unlit. 2: ****: the number of unprinted media. Up to 9999 (in pieces) 3: %%%%%%[...]

APPENDIX 2 MESSAGES AND LEDS EO1-33029 APPENDIX 2 MESSAGES AND LEDS A2- 2 N OTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [L F] and [NUL] will not be displayed.) Example 1 [ESC] T20 E 30 [LF] [NUL] Comm and error The following message appear[...]

APPENDIX 3 INTERFACE EO1-33029 APPENDIX 3 INTERFACE A3-1 APPENDIX 3 INTERFACE  Interface Cables To prevent radiation and reception of electrical noise, the interface cables must m eet the following requirements: • Fully shielded and fitted with metal or metallized connector housings. • Keep as short as possible. • Should not be bundled [...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.1 Operation Panel A4- 1 APPENDIX 4 SYSTEM MODE A4.1 Operation Panel Appendix 4 describes usage and purpose of the keys on the Operation Panel in System Mode. For end users, System Mode should be used for the following four purposes: • To check and print the system status, the Maintenance Counter, and the Print [...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.2 Overview A4- 2 A4.2 Overview System Mode consists of four main m enus: Self-Diagnostic Test, Printer Parameter Fine Adjustment, Test Print and PCL Em ulation Setting. While pressing the [FEED] and [PAUSE] keys at the same time, turn onon the printer. Hold both keys until “<1>DIAG. Vx.x” message appear[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.3 Self-Diagnostic Test A4- 3 A4.3 Self-Diagnostic Test The Self-Diagnostic Test contains the following sub menus: While pressing the [FEED] and [PAUSE] keys at the same time, turn on the printer. Hold both keys until the “<1>DIAG.” Message appears in the display. Printing mode selection Press the [PAUSE[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.3 Self-Diagnostic Test A4- 4 A4.3 Self-Diagnostic Test (Cont.) Self-Diagnostic Test and the result print out When the Maintenance Counter/Parameter Settings is printed, the message returns to “<1>DIAG. Vx.x”. Press the [PAUSE] key twice. The Self-Diagnostic Test is ready. Press the [PAUSE] key to start.[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.4 Printer Parameter Fine Adjustment A4- 5 A4.4 Printer Parameter Fine Adjustment The Printer Parameter Fine Adjustment menu contains the following. !$'-8676(7 )(('$'-PP %$&.$'-PP ;$'-867PP 721($&apo[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.4 Printer Parameter Fine Adjustment A4- 6 A4.4 Printer Parameter Fine Adjustment (Cont.) While pressing the [FEED] and [PAUSE] keys at the same time, turn on the printer. Holder both key s until the “<1>DIAG. Vx.x” Message appears. Press the [FEED] key. The printer is at the start of the Printer Paramet[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.4 Printer Parameter Fine Adjustment A4- 7 A4.4 Printer Parameter Fine Adjustment (Cont.) Cut Position Fine Adjustment With this parameter you can fine adjust the cut position. When “<3>ADJUST SET” appears, press the [PAUSE] key twice. [FEED] key: Pressing the [FEED] key one time causes a –0.5mm change[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.4 Printer Parameter Fine Adjustment A4- 8 A4.4 Printer Parameter Fine Adjustment (Cont.) Back Feed Length Fine Adjustment With this parameter you can fine adjust the Back Feed Length. When “<3>ADJUST SET” appears, press the [PAUSE] key 3 times. [FEED] key: Pressing the [FEED] key one time causes a –0.[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.4 Printer Parameter Fine Adjustment A4- 9 A4.4 Printer Parameter Fine Adjustment (Cont.) X Axis Fine Adjustment With this parameter you can fine adjust the print position on X Axis. When “<3>ADJUST SET” appears, press the [PAUSE] key 4 times. [FEED] key: Pressing the [FEED] key one time causes a –0.5m[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.4 Printer Parameter Fine Adjustment A4-10 A4.4 Printer Parameter Fine Adjustment (Cont.) Print Tone Fine Adjustment (Thermal Transfer/Thermal Direct Print) With this parameter you can fine adjust the Print Tone. When “<3>ADJUST SET” appears, press the [PAUSE] key 5 times to enter the Print Tone Fine Adj[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.4 Printer Parameter Fine Adjustment A4-11 A4.4 Printer Parameter Fine Adjustment (Cont.) Ribbon Motor Voltage Fine Adjustment (Feed/Rewind Motor) With this parameter you can fine adjust the Ribbon Motor Voltage (Torque). When “<3>ADJUST SET” appears, press the [PAUSE] key 7 times to enter the Ribbon Mot[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.4 Printer Parameter Fine Adjustment A4-12 A4.4 Printer Parameter Fine Adjustment (Cont.) Threshold Manual Fine Adjustment (Black Mark/Feed Gap Sensor) With this parameter you can fine adjust the Threshold of the Black Mark and Feed Gap Sensors. When “<3>ADJUST SET” appears, press the [PAUSE] key 9 times[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.5 Test Print A4-13 A4.5 Test Print The Test Print menu contains the following: [RESTART] [FEED] [RESTART] [FEED] [RESTART] [FEED] [RESTART] [FEED] [RESTART] [FEED] [RESTART] [FEED] [RESTART] [FEED] [RESTART] [FEED] [RESTART] [FEED] [PAUSE] [PAUSE] [PAUSE] [PAUSE] [PAUSE] [PAUSE] [PAUSE] [PAUSE] Outline of Test Pr[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.5 Test Print A4-14 A4.5 Test Print (Cont.) While pressing the [FEED] and [PAUSE] keys at the same time, turn on the printer. Hold both keys until the “<1>DIAG. Vx.x” Message appears. Press the [FEED] key 2 times. The Test Print is ready to be performed. Specifying the Print Condition for the Test Print [...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.5 Test Print A4-15 A4.5 Test Print (Cont.) Print Speed Setting Select the print speed for the test print from 4 inches/second and 2 inches/second. After selecting the print speed, press the [PAUSE] key to go to Sensor Type Selection. Sensor Type Selection Select the sensor type among “TRANS” (Feed Gap Sensor)[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.5 Test Print A4-16 A4.5 Test Print (Cont.) Issue Mode Selection Select the issue mode for the test print by selecting between “[S]NO CUT” (Batch mode without cut) and “[C] WITH CUT” (Cut mode). After selecting the Issue Mode, press the [PAUSE] key to go to Label Length Setting. Label Length Setting Select[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.5 Test Print A4-17 A4.5 Test Print (Cont.) Test Print Pattern Selection When “<4>TEST PRINT” appears after paper feed selection, press the [PAUSE] key. Select a test print pattern from the following options. Slant Line (1 dot) While selecting the Slant Line (1 dot), press the [PAUSE] key to start printi[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.5 Test Print A4-18 A4.5 Test Print (Cont.) Characters While selecting the Characters, press the [PAUSE] key to start printing the characters. After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to show “CHARACTERS” again. Then, press the [[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.6 PCL Emulation Setting A4-19 A4.5 Test Print (Cont.) A4.6 PCL Emulation Setting Auto Print While selecting the Auto Print, press the [PAUSE] key to feed one media and print slant lines (3 dots) on 5 pieces of media. Next, press the [PAUSE] key to print bar codes on 5 pieces of media. Pressing the [PAUSE] key aga[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.6 PCL Emulation Setting A4-20 A4.6 PCL Emulation Setting (Cont.) Emulation ON/OFF Selection When “EMULATION OFF” is selected, press the [PAUSE] key to return to “<8>PCL EMULATION”. When “EMULATION ON” is selected, press the [PAUSE] key to proceed to the detailed setting menus. Print Speed With t[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.6 PCL Emulation Setting A4-21 A4.6 PCL Emulation Setting (Cont.) Issue Mode Selection With this parameter select the Issue Mode for the PCL Emulation. After selecting the issue mode, press the [PAUSE] key to show the Media Size Selection menu. Media Size Selection With this parameter select the Media Size for the[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.6 PCL Emulation Setting A4-22 A4.6 PCL Emulation Setting (Cont.) Media Length Setting [FEED] key: Pressing the [FEED] key one time causes a –1 change, up to 110. [RESTART] key: Pressing the [RESTART] key one time causes a +1 change, up to 6400. After selecting the media length, press the [PAUSE] key to return t[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.7 Additional Information A4-23 A4.7 Additional Information A4.7.1 Self-Diagnostic Test Result Sample and Descriptions • Print Sample • Descriptions (1) Program ROM Check (Model Nam e, Date, Version, Part number, Checksum) PROGRAM B-850 01NOV2000 V1.0 A FMRM0051402 : 1A00 (2) Boot Check (Model Name, Date, Vers[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.7 Additional Information A4-24 A4.7.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.) (3) Alphanumeric Font ROM Check FONT 5600 (4) Kanji ROM Check KANJI 8900 (5) EEPROM Check EEPROM OK (6) SDRAM Capacity SDRAM 8MB (7) PC Card Slot Check CARD SLOT 1 ATA SLOT 2 LAN Checksum of Font area Font area Check[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.7 Additional Information A4-25 A4.7.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.) (8) Sensor 1 Check The status of the Cutter Home Position Sensor, Ribbon Feed Motor Sensor, and Ribbon Rewind Motor Sensor are printed. S E N S O R 1 00000000 , 0 1 1 1 0 0 1 1 Sensor/Switch Print status content desc[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.7 Additional Information A4-26 A4.7.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.) (10) Expansion I/O Interface Check EXP.I/O OK (11) DIN Connector for the Key board (KB-80) Check KEY BRD OK Loopback test OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached.[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.7 Additional Information A4-27 A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions • Print Sample TOTAL FEED 1.1Km FEED 1.1Km PRINT 0.5Km CUT 96 RIBBON 3H 232C ERR 255 SYSTEM ERR 0 POWER FAIL 0 [PC] [KEY] FEED +2.0mm FEED +0.0mm CUT +0.0mm CUT +1.0mm BACK +0.0mm BACK +0.0mm TONE(T) +0 step [...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.7 Additional Information A4-28 A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.) • Descriptions of the Maintenance Counter No. Item Count Condition Range (1) Total media distance covered 0.0 to 2000.0 km (2) Media distance covered Counted when the feed motor is driven to feed, pri[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.7 Additional Information A4-29 A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.) No. Item Contents Character PC-850 PC-851 PC-1252 LATIN9 PC-852 PC-855 PC-1253 Arabic PC-857 PC-1250 PC-1254 PC-8 PC-1251 PC-1257 (19) Font zero 0: No slash used.  : Slash used. (20) Control code AUT[...]

APPENDIX 4 SYSTEM MODE EO1-33029 A4.7 Additional Information A4-30 A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.) No. Item Contents (34) Printer IP address ***.***.***.*** (35) Gateway IP address ***.***.***.*** (36) Subnet mask ***.***.***.*** (37) True type font registration area size 0 KB to 896 KB (unit of 64 K[...]

APPENDIX 5 PRINT SAMPLES EO1-33029 APPENDIX 5 PRINT SAMPLES A5- 1 APPENDIX 5 PRINT SAMPLES  Font[...]

APPENDIX 5 PRINT SAMPLES EO1-33029 APPENDIX 5 PRINT SAMPLES A5- 2 APPENDIX 5 PRINT SAMPLES (Cont.)  Bar codes 0: JAN8, EAN8 1: MSI 2: Interleaved 2 of 5 3: CODE39 (Standard) 4: NW7 5: JAN13, EAN13 6: UPC-E 7: EAN13+2 digits 8: EAN13+5 digits A:CODE128 B: CODE39 (Full ASCII) C: CODE93 G: UPC-E+2 digits H: UPC-E+5 digits I: EAN8+2 digits J: EAN[...]

APPENDIX 5 PRINT SAMPLES EO1-33029 APPENDIX 5 PRINT SAMPLES A5- 3 APPENDIX 5 PRINT SAMPLES (Cont.) K: UPC-A L: UPC-A+2 digits M: UPC-A+5 digits N: UCC/EAN128 O: Industrial 2 of 5 P: PDF417 Q: Data Matrix R: Customer bar code S: Customer bar code of high priority T: QR code U: POSTNET V: RM4SCC W: KIX Code X: Micro PDF417 Z: MaxiCode[...]

GLOSSARIES EO1-33029 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of captur[...]

GLOSSARIES EO1-33029 GLOSSARIES Printer driver A software program that will convert the application program’s printing request into the language that the printer understands. Print head element The thermal print head consists of a single line of tiny resistive elements and when current is allowed to flow through each element it heats up causing a[...]

INDEX EO1-33029 INDEX INDEX B Backing paper A1-3 Bar code A1-1 Batch mode 3-2 Black mark A1-2 Black mark length A1-3 Black mark sensor 1-4, 2-12 ,5-1 C Centronics 1-3, 2-2 Cut mode 3-2 Cutter module 5-2, A1-2 D Dimensions 1-3 Dithering 3-21 E Effective print width A1-3 ERROR LED 1-4, 4-1 Error message 6-1 Expansion I/O interface 1-3, 2-4 Expansion [...]

INDEX EO1-33029 INDEX R Reflective sensor A1-4 Resolution A1-1 RESTART key 1-4, 4-1 Ribbon 2-13, 5-2, A1-5 Ribbon holder 1-4 Ribbon supply roll 2-13 Ribbon take up roll 2-13 Ribbon width A1-5 Rotation A1-1 RS-232C 1-3, 2-2, 2-4, A3-1 S Self diagnostic test A4-2, A4-3, A4-4, A4-24 Sensor 2-12, 5-1 Sensor adjust gear 2-12 Serial interface 1-3 Supply [...]

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E PRINTED IN JAPAN EO1-33029C[...]