Toshiba HVS32-240-6T manual

1 Digital Video Recorder XVS - DVS - HVS User Manual model no. Please carefully read these instructions before using this product. Save this manual for future use. XVS4-120-X XVS16-240-X XVS16-240V-X DVS8-240-X DVS8-240H-X DVS16-480-X DVS16-480H-X DVS32-240-X DVS32-480-X HVS16-240-X HVS16-480-X HVS16-480H-X HVS32-240-X HVS32-480-X[...]

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iii Surveillix™ XVS/DVS/HVS User Manual Manual Edition 2 9100AD – MAY 200 9 Printed in USA No part of this documentation may be reproduc ed i n any means, electronic or mechanical, for any purpose, except as expr essed in the Software License Agreement. Toshiba s hall not be liable for technical or editorial errors or omissions contained herein[...]

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v LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging S ystems Division of Toshiba America Information Systems, Inc. (“ISD”) makes th e following limited w arranties. These limited warranties extend to the Original End-User (“You[r]”). Limited Two (2) Year W arranty of Labor and Parts The Imaging Systems Division of Toshiba America Informat[...]

vi IMPORTANT SAFEGUARDS 1. Read Owner’s Manual – A fter unpacking this product, read the owner’s manual carefully, and follow all the operating an d other instruction 2. Power Sources – This product should be operated only from the type of p ower source indicated on the label. If yo u are not sure of the type of power supp ly to your home o[...]

vii IMPORTANT SAFEGUARDS, continued 16. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions: a. When the power-supply co rd or plug is damaged. b. If liquid has been spilled, o r objects have fallen into the unit. c. If the unit has been exposed to rain or wa[...]

viii NOTES ON CLEANING Use a soft dry clot h for cleaning. For stubborn dirt, soak the cloth in a weak detergent s olution, wring wel l and wipe. Use a dry cloth to wipe it dry. Do not us e any type of solvent, such as thinner and benze ne, as they may damage the surfac e of the DVR. If using a chem ical saturated c loth to clean t he unit, follow [...]

ix WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION CAUTI ON: TO R EDUCE THE RIS K OF ELEC TRIC SHOCK, DO NOT RE MOVE C OVER (OR BAC K). NO USER -S ERV I CEABLE P AR[...]

x RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If ins talled in a clos ed or multi-uni t rack assembly , the operating a mbient temperat ure of the rac k environment may be greater t han room ambient. T herefore, cons ideration shou ld be given to installing th e equipment i n an enviro nment compatible with t he maximum a mbient temperat[...]

xi CE NOTICE This product is in conformity with the followi ng European Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE , 89/336/EEC (as amended by 92/31/EECand by Article 5 of 93/68/EEC) per the provisions of: EN55022:2006 EN61000-4-2:1995+A1+A2:2001 EN61000-4-6:1996+A1:2001 EN55024:1998+A1:2001+A2:2003 EN61000-4-3:1995+A1:2002 EN61000-4-8:199[...]

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xiii Table of Contents PREFACE ....................................................................................................................... ............................................... 1  ABOUT THIS GUIDE .............................................................................................................. .................[...]

xiv Connecting a PTZ Came ra ....................................................................................................... .......................... 24  Attaching the 3-Pi n PTZ A dapter ............................................................................................... .................... 24  MAKING CONNECTIONS ON DVS[...]

xv Create a Moti on Area .......................................................................................................... ............................... 45  Activating an Alarm on a Motion Event ......................................................................................... ...................... 46  Regular Interval Reco[...]

xvi Add a New User ................................................................................................................ ............................. 67  User Rank ..................................................................................................................... ................................. 68  Changing the[...]

xvii PAN / TILT / ZOOM OVERVI EW .................................................................................................... ........................ 88  SETTING UP A PTZ CAMERA ....................................................................................................... ........................ 88  Enable the PT Z Setti ng[...]

xviii Installing Remote Software .................................................................................................... ...................... 113  Create a New Remote Connection ................................................................................................ .............. 113  Configuring the DV R .............[...]

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1 PREFACE ABOUT THIS GUIDE This manual is a setup and mainte nance guide th at can be used f or reference when setti ng up the DVR and for troubleshooting whe n a problem occurs. Only authorized p ersonnel shou ld attempt to re pair this unit. Toshiba reserves t he right to make c hanges to the DV Rs represented by this manual w ithout notice. The [...]

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3 INTRODUCTION PRODUCT DESCRIPTION A Surveillix XVS / DVS / HVS is a DVR, a server that performs as a High Definition Digital Recorder. By utilizing the many feat ures of a computer, incl uding processing power, storage cap acity, graphics compression, an d security features , the DVR is more pow erful than the analog r ecorders of the past. The Su[...]

4 FEATURES Toshiba’s Surveilli x DVRs include the fo llowing new features : • Optimized and De signed for Micros oft® Windows XP E mbedded® • Up to 32 Camera Inputs • Supports up to 16 Relay Outputs on Alarm Ac tivation • Supports up to 16 Sensor Inputs for Alarm Control • Remote System Operat ion & Configuratio n • Supports Mul[...]

5 CONTROLS AND CONNECTIONS This chapter inclu des the following information: • Input / Output Connector Locati ons • Front Panel Controls an d LEDs • Rear Panel Connec tors[...]

6 FRONT PANEL CONTROLS The front panel of the DVR contains the devices that wi ll be commonly us ed for data removal, re trieval, and b ackup replacemen t . The most common co mponents and b uttons are shown below: XVS DVD±RW Drive USB Ports Cooling Fan Intakes Power Switch Hard Drive Activity LED Power LED[...]

7 DVS / HVS LOCK OPEN LOCK OPEN LOCK OPEN LOCK OPEN Cooling Fan Air Intake DVD±RW Drive Hard Drive Array Hard Drive Activity & Power LEDs On / Off Power Switc h USB Ports[...]

8 REAR PANEL CONNECTORS The rear panel of t he DVR contains the c onnectors used to attach cameras, sensors, and relay s to the DVR. Below are d iagrams t hat outline the loc ation and descriptio n of each conn ector: XVS 16 Channel DVI- D 1394 BNC Connectors for Video Input Cooling Fan AC Power Connector Looping Output Termination Fire Wire Audio [...]

9 4 Channel DVI-D 1394 BNC Connectors for Video Input Cooling Fan Audio/Spot Monitor Output AC Power Connector RJ-45 Network Jack Fire Wire Audio • Line In – line level • Speaker Out • Microphone In – not used Sensors & Control Outputs SVGA Output PS/2 Mouse Inpu t PS/2 Keyboard Inpu t DVI-D Por t USB Ports RS-422 Interface[...]

10 DVS/HVS 8/16 Channel CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 i n CH 10 i n CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 CONTROL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 6 COM SENSOR ON OFF ON OFF DVI-D 1394 CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH [...]

11 32 Channel CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 i n CH 9 in CH 10 in CH 11 in CH 12 in CH 13 i n CH 14 i n CH 15 i n CH 16 in 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 CONTROL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 6 COM SENSOR ON OFF ON OFF BNC A BNC B DVI-D 1394 CH 17 in CH 18 in CH 19 in CH 20 in CH 21 in CH 22 in CH 23 in[...]

12 PCI Card Configurations 120 PCI Configuration 240V PPS PCI Configuration 240 PPS 8/16 Channel PCI Configuration RCA Video Out Audio Inputs RS-485 Interface RCA Video Ou t A udio In p uts RS-485 Interface RCA Video Out Audio Inputs RS-485 Interface[...]

13 240 PPS 32 Channel PCI Configuration 480 PPS 16 Channel PCI Configuration 480 PPS 32 Channel PCI Configuration RCA Video Out S-Video Out SVGA Monitor Outpu t Audio Input Cable Adapter RS-485 Interface RCA Video Out S-Video Out SVGA Monitor Outpu t Audio Inputs RS-485 Interface RCA Video Out Audio Inputs RS-485 Interface[...]

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15 GETTING STARTED This chapter inclu des the following information: • Included Compon ents • Setting up the DVR Hardware • Optional Compon ents[...]

16 IDENTIFYING INCLUDED COMPONENTS Surveillix™ DVRs come with a mouse, k eyboard and s elected software and cables. Ident ify the followin g components to make sure everything has be en properly incl uded with the new D VR. If any of the following items are missing, co ntact the dealer to arrang e a replacement. DVR Mouse Keyboard Repair Disc/ So[...]

17 OPTIONAL COMPONENTS To fully utilize the DVR’s potential; s everal option al Surveillix c omponents are liste d below. Contact the dealer for more in formation. 1 Extra Video Storage Hard Drive Each DVR has a virtually unlimited st orage potential. Add a dditional Vide o Data Hard Drives to exten d the amount of V ideo Data the DVR system can [...]

18 KEYBOARD SETUP To attach the key board to the DVR, p lug the end of th e Keyboard in to the keyboard PS/ 2 Port located on the back of the machine . The keyboard PS/2 Po rt can be identified by the purple color. Refer to the Rea r Panel Connector s diagram for mor e information. MOUSE SETUP To attach the mo use to the DVR, plu g the end of the m[...]

19 MONITOR SETUP The DVR has the follow ing connectio ns available to att ach a monitor. SVGA Output To VGA Monitor. DVI-D Output To TV / Digital Monitor Attach the monitor or monitors to the rear of the DVR using th e cable supplie d by the monit or manufacturer. Refer to the monit or manual for detail ed information on how to setup and use it. NO[...]

20 MAKING CONNECTIONS ON AN XVS Connecting a Video Source There are different types of Video So urces that can be plu gged into the X VS including DVD play ers, VHS players, and CCTV Cameras. The back of th e XVS contains up to 16 vi deo inputs depen ding on the model. The connec tors use the BNC standard. 4 Channel 16 Channel The video inputs are [...]

21 Connecting Sensors to the XVS Each XVS may have up to 16 Sensor inputs. These inputs can be used wi th devices such as infrar ed devices, motion device, glass breakage alarms , door and window t rips, and many m ore. The Sensors can be set to Nor mally Open or Norm ally Closed inside the software. There are 4 Common Grounds (-) and 16 sensor inp[...]

22 Connecting Control Outputs to the XVS Each XVS may have up to 4 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dia lers, Lights, and any other rel ay activated device. There is no power supplied to the ports. Us e an external power s upply if nec essary. 16 Channel 4 Channel Use 12V, below 300mA . For control[...]

23 Looping Outputs The 16 Channel X VS may have up t o 16 Looping ou tputs. Depending on the destinat ion of the out puts, each outp ut may have t o be terminated. The o utputs are located on the BNC Connector Cab le. Attach the cabl e to the input for the BNC Connector Cable highlighted below. The video inputs are 75 Ώ BNC conn ectors. Make sure [...]

24 Connecting a PTZ Camera Setting up a PTZ Camera is simple. The DVR c omes preassembl ed with an inter nal PTZ adapter. Th e cabling may be run up to 4,000 ft using 22 Gauge Twis ted Pair. It is important to understand how t he PTZ connects to t he DVR. The DVR outputs an RS-232 signal and converts in to a n RS-485 signal which is then sent to th[...]

25 MAKING CONNECTIONS ON DVS / HVS Connecting a Video Source There are different types of Video Sourc es that can be plu gged into the DVR includ ing DVD players, VHS play ers, and CCTV Cameras. The bac k of the DVR contains up to 32 video in puts depending on the DVR model. The c onnectors use th e BNC standard. 8 Channel CH 1 in CH 2 i n CH 3 i n[...]

26 Connecting Sensors to the DVS / HVS Each DVR has up to 16 Se nsor inputs. Thes e inputs can be us ed with devic es such as infrared d evices, motion dev ice, glass breakage alarms , door and window t rips, and many m ore. The Sensors can be set to Nor mally Open or Norm ally Closed inside the software. There are 4 Common Grounds (-) and 16 senso[...]

27 Looping Outputs The 8/16 Channel DVS / HVS has up to 16 loo ping outputs. Dep ending on the des tination of the looping output s, each one may hav e to be terminat ed. CH 1 in CH 2 i n CH 3 in CH 4 in CH 5 in CH 6 in CH 7 i n CH 8 i n CH 9 in CH 10 i n CH 11 in CH 12 in CH 13 i n CH 14 in CH 15 i n CH 16 in CH 1 Out CH 2 Ou t CH 3 Out CH 4 Out C[...]

28 Looping Output Termination When it is neces sary to terminat e a looping outpu t, the DVR has bui lt in termination t hat allows users to select indiv idual ou tputs. It is not always necess ary to terminat e the output; it d epends on the dev ice to which you are connecting. As a rule, if the i mage app ea rs distorted or virtua lly unviewable,[...]

29 HARD DRIVE ARRAY (D VS / HVS ONLY) Swapping a Hard Drive 1. Press the Hard Drive Power Button t o turn off power to the hard drive being removed. 2. Turn the Button Lock to the ope n position and push the Handle Release Butto n 3. Pull the Releas e Handle outwar d while removing th e hard drive. Reverse steps to install. LOCK OPEN LOCK OPEN LOCK[...]

30 TURNING ON THE DVR Once the cables a nd adapters hav e been proper ly connected it is time to turn on the power . To turn on the po wer follow these s teps: 1. Turn on the monit or and any external p eripherals (ex. Printers, External Storage Devices, etc .) connected to the DVR. 2. Turn on the Secon dary Power Switch located i n the rear of the[...]

31 DVR BASICS This chapter inclu des the following information: • Turning the DVR on an d off • Becoming famili ar with the Display s creen • Defining Screen Div isions[...]

32 SETTING THE TIME AND DATE 1. Exit to Windows by clic king the Exit butt on from the Dis play screen and selecting Restart i n Windows Mode. (See the Display screen section later in this chapter) 2. Open Windows Explorer. Do this by right-click ing the My Computer Ic on (located on th e top left hand c orner of the Desktop) and select Explore. 3.[...]

33 Importing DVR Settings 1. Exit to Windows by c licking the Exit button on the D isplay screen a nd selecting R estart in Windows Mode. (See the Disp lay screen section later in this chapter) 2. Click Start > Programs > Surveillix > VFormat. 3. Click the Import button i n the System Set tings Tool se ction. 4. Select the location of the [...]

34 DISPLAY SCREEN Each time the DVR s tarts, the program defaults to the Display screen. The fo llowing diagram ou tlines the butt ons and features used on the Display s creen. You shou ld become fam iliar with these o ptions as this is the screen that will be dis played the maj ority of the time. Live Camera Options Right-click a cam era on the Di[...]

35 CAMERA VIEW Recording Status Indicator The camera s tatus for each cam era is displayed in the upper rig ht corner on the V ideo Display Area. T he following are the diff er ent states for each c amera: Recording Displayed when the c amera is currently being recorded to the DVR. Motion Detection Displayed when a camera (set up for motion detecti[...]

36 SCREEN DIVISION BUTTONS The Screen Divisi on menu allows yo u to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. 1st Four Cameras View – Displays cameras 1-4 in the Vide o Display Area. To ret urn to a different Mult i-Camera View, select a differen t Screen Division option from t[...]

37 SETUP OPTIONS This chapter inclu des the following information: • Setup Overview • Camera Setup • Motion • Frame Setup • Schedule • Sensor • Network • Information • Administrative[...]

38 SETUP OVERVIEW The Setup options allow you to optim ize your DVR by adjusti ng things like camera names, reboot schedules , recording sched ules and more. I t is extremely important that y ou setup your DVR correctly for se veral reasons. • Recording Schedules – By opti mizing the r ecording sc hedule you can i ncrease the amount of pertine [...]

39 CAMERA SETUP Set Up New Camera 1. Attach camera to the re ar of the DVR chassis. 2. Click Setup on the Display s creen. 3. Click Camera Setup to open t he Camera Setu p display. 4. Select the c hannel that c orresponds with the new camera from th e Select Camera list. 5. Enter a name for the camera in the Camera Name box . 6. Adjust the Brightn [...]

40 NETWORK VIDEO Supported IP Camera Manufactur ers ACTi Arecont Vision Axis Brans D-Link IQeye Lumenera Mobotix Panasonic Pixord Samsung Securgen Sony Stardot Toshiba VivoTek Connecting a Network Device Connecting Manually 1. From the Display screen, click Setup . 2. Click Network Video . 3. Click the Add/Remove Device tab. 4. Select your network [...]

41 Connecting with Camera Finder 1. From the Display screen, click Setup . 2. Click the Network Video tab. 3. Click the Add/Remove Device tab. 4. Click Find Cameras to automatically find all connected Network cameras. 5. Select the check box next to the desi red camera. 6. Click Get Device . 7. Type the User ID and Password of the device. 8. Click [...]

42 Camera Configuration The Camer a Configuration tab displays information on all ca meras (analog an d network) connecte d to the Surveillix DVR Displaying More Columns The Camer a Configuration tab can be cus tomized to di splay the informati on you use mos t. Click Select Column to add or remov e specific colu mns. Capture FPS Record FPS Schedul[...]

43 HVR Upgrade and Registration Have the following information ava ilable before regis tering the HVR u pgrade. HVR Software Serial Number: That product Seria l Number is the uni que number that T oshiba provided with the purchase softwa re. System ID: The System ID is a number that is ge nerated by the S urveillix unit. This is a uni que code gene[...]

44 5. Verify the information. 6. Click Next if the information pr ovided is correc t. 7. Once validated, th e user will be prov ided with the Unlock Code. 8. Print the page and save for later referenc e. Unlocking the Upgrade 1. Return to Setup > Network Cameras > License . 2. Enter the Unlock Code generated b y the Surveillix Registration Si[...]

45 MOTION SETUP The DVR allows the user t o adjust several differ ent Motion Se ttings and cr eate motion detect ion areas. Create a Motion Area 1. Click Motion in Setup . 2. Select a camera from the Select Camera list. 3. Select the Detect Detail Motion Area check box. 4. Click Clear . 5. Click Advanced Motion Area Setup . 6. Click a Motion Detect[...]

46 Activating an Alarm on a Motion Event 1. In the Motion Setup window, select a c amera to edit from t he Camera list. 2. Create a motion area. 3. Select the Alarm Output check box. 4. Select a Control Output to activate for the selected camera. 5. Select an Alarm Duration time when a m otion event oc curs. Regular Interval Recording Regular Inter[...]

47 FRAME SETUP OVERVIEW The Frame Setup menu allows confi guration of the PP S, resolution, qua lity, and sens itivity of camera c hannels. When co nfigurin g th e PPS sliders the BLUE slider represe nts th e PPS the DVR will recor d during intensive recordin g and have available for transmitti ng t o remotely connected systems. The RED slider repr[...]

48 Frame Setup (Real Time Models) Frame Select Blue Slider : Sets the PPS recorded durin g intensive rec ording and available for viewing on a rem ote client PC. Red Slider: Sets the PPS recorded by the DVR during normal recording. Video Quality Lower quality vid eo has a smaller file size but appe ars more pixilat ed. Sensitivity Sets the Keyframe[...]

49 Maximum PPS Table PPS Breakdown for Each Resolution Resolution CCTV x480 model x240 model 360x240 1CIF 480 PPS 240 PPS 720x240 * 2CIF 240 PPS 120 PPS 720x480 ** 4CIF 120 PPS 60 PPS Resolution CCTV x240V model x120 model 360x240 1CIF 240 PPS 120 PPS 720x240 * 2CIF 120 PPS 120 PPS 720x480 ** 4CIF 60 PPS 60 PPS * Frames recorded in 720x240 are tw i[...]

50 SCHEDULE SETUP Recording Schedule The Recording Sched ule window allows the user to create different reco rding schedules based on the day, time, and ty pe of reco rding desired. In addition, thi s window contains the System Restart op tions that allow the user to perform basic syste m maintenance b y automatically sc heduling the DVR to restart[...]

51 Sensor Schedule The Sensors will supers ede all other types of recording modes (Motion a nd Continuous). R egardless of the recording sc hedule of a particular camera, if a sensor even t occurs the ass ociated cameras wil l begin recording as a Sensor Event . Sensor Recordi ngs w ill be flagged and s earchable usi ng the Index Searc h Mode. Came[...]

52 Create a Recording Schedule 1. Select a day to beg in creating th e schedule fo r -or- click Single Day Selection , enabling Multi Day Selection , to cre ate the same schedule for multiple days. 2. Highlight the Time-Blo cks within the Recording Schedule window for the camera(s) s elected to schedul e. Once the desired Time-Blocks are highlighte[...]

53 Special Day Schedule The user can crea te days that hav e a unique rec ording schedul e. If necess ary create these on days that are ‘ not typical’ such as Holidays, Special Events, etc. Creating/Editing a ‘Sp ecial Day’ Schedule 1. Click Normal Day Mode to enable the Special Day Mode . 2. Select a day by ty ping the date or clic king th[...]

54 System Restart Setup System Restart Setup allows the user to define a sche dule wherein the DVR automatically restarts according to specified p arame ters. Create System Restart Schedule 1. Click Schedule on the Setup s creen. 2. Click Restart Setup . 3. Select the day (s) of the week to sc hedule an aut omatic sys tem restart and sel ect the ch[...]

55 SENSOR SETUP The Alarms setup window allows you to e nable, disabl e and configur e Sensors and Relay s (Control Outputs) . Configure Sensor Response 1. Click Setup on the Display screen. 2. Click Sensor . 3. Click the NO or NC check box to select Normally Open or Normally Closed for the desired s ensor. 4. Enter the Delay time to define t he nu[...]

56 Activate PTZ Preset on Sensor 1. Create a PTZ Preset Position. See instructions in the PTZ Setup c hapter. 2. Click Setup on the Display screen. 3. Click Sensor. 4. Click Sensor Preset . 5. Select the desired camera from the Channel list. 6. Select the appropriate Sensor from the list. 7. Select the preconfigure d PTZ Preset from the list. 8. Cl[...]

57 GENERAL SETUP Function Beep on Login Fail Enables the DVR to be ep continuously in response to a failed login att empt. Only an aut horized login will stop the beep ing. Sequence Setting Allows the video out pictu re to automatica lly cycle thro ugh channel s at a set speed. Exam ple: .Cycle through channels 1-6 at four-second intervals. Display[...]

58 Intensive Recording Overview The Intensive Rec ording Option allows you to increase the Pictures Per Second of any camera, usin g sensor or motion activation . S ee Frame Setup for in formation on conf iguring intensiv e options. This gu arantees that th e Pictures Per Seco nd and Resolution wi ll be set correctly and not e xceed the DVR lim ita[...]

59 TV-Out Setup (Multiplexer) The Multiplexer T V Out card is an o ptional upgrade t hat allows users to output video in a sequenc e or a matrix display. Note IP cameras will not display on the Multiplexer TV Out card. Configure Sequence Mode Tip If no cameras are configured in the TV Out Setup, the sequence mode will cycle through all connected ca[...]

60 Control Multiplexer M ode Display 1. Click TV Out on the Display screen. 2. Click Multiplexer . 3. To change the ca mera that is dis played on the m onitor, click the desired camera number in the r ow that the monit or is connecte d to. Tip Port 1 is the top port on the TV Out card. Note Only Ports 1 and 2 can be configured in multiplexer mode. [...]

61 Volume The volume contro l allows fine tuni ng of the volume s ettings on the DVR. Volume Options: • Slider Controls – Used to a djust the literal vol ume for the respective devi ces listed. • Mute Check Box – Select the mute check box to mute volu me on any of the dev ice columns or s elect the Mute A ll check box to mute all audio o n [...]

62 Auto Sequence Setting Auto Sequencing i s available eit her in the Displ ay screen when A uto Sequencin g has been enable d or when a Spot- Monitor out sig nal is used to dis play on a spot monitor. Auto S equencing c onveniently dis plays video cha nnels at spec ified inter vals and sequ ences through each se lected channe l. Custom Mode Create[...]

63 NETWORK SETUP Network Setup allows the user to ad just settings such as Po rts, setup emerg ency PPP information for use w ith the Emergency Age nt and enable Remot e Access. Transport Rate A bandwidth throttl e based on percen tage of free networ k. Web Viewer (iDVR) Enables/Disables access to the DVR using the Web Vi ewer interface. Use with E[...]

64 PAN/TILT SETUP The Pan/Tilt Setu p display allows enabling of PTZ c ameras, creation of Presets, c reation of Tours, a nd adjustment of c amera sp eed settings. Some o ptions listed here are features only availabl e on selected cameras. Refer to the PTZ chapter i n this manual for further information on s etting up PTZ c ameras and s etting PTZ [...]

65 ADMINISTRATIVE SETUP Disk Management The Disk Management window is a nativ e Windows func tion. This windo w displays the p artition scheme a nd health status of the Ha rd Disk Drives in the DVR. This window is often us ed to troubles hoot a DVR, or verify the amount of Hard Driv e storage installe d. For more information about Disk Manag ement,[...]

66 Setting Up DDNS Dynamic Domain Name System (DDNS) is a se rvice that provid es a stat ic address to simplify re mote connection to t he DVR. This service is most us eful for instal lations where the WAN (public) IP addres s is dynamic (cha nges from time to t ime). Most pub lic IP addresses are dy namic unless a s tatic address has been specific[...]

67 User Management The User Management Console allows the administrator to c reate, edit, and delete user ac counts. Each us er account can be assigned different priv ileges to limit the us age of the DVR system. Users can be given administrator privileges by enabling all rights, however only the t rue administrator ac count can log in to the User [...]

68 User Rank The User Ranking structure allows the optio n to assign a privil e ge system (1-10 where one has the most rights) to u sers of the DVR Software. For exampl e. Since only one user is allow ed to use the PTZ controls at any one time, an a dministrator with a higher rank can kick another u ser out and take c ontrol of the PTZ. The User Ra[...]

69 Status Check / Email General 1. Click Setup on the Display screen. 2. Click Administrative . 3. Click Status Check/Email . 4. Select the Enable Email Alarm chec k box. 5. Enter a From Name and e-mail Ad dress . Note This name and address will appear in the From line of the email alert message. 6. Enter the SMTP informa tion for the “From” em[...]

70 Storage Check 1. Set up the General and Users tabs first. (see above) 2. Select the Use Sto rage Check chec k box. 3. Define the number of minutes. 4. Select an Alert Option, Be ep or Popup Messag e, if desired. 5. Click Apply. Recording Data Check 1. Setup the General and Users ta bs first. (see above) 2. Select the Recording Data Check check b[...]

71 SMART Information The SMART Information tab display s Hard Drive informati on. SMART Alert 1. Setup the General and Users ta bs first. (see above) 2. Select the Enable SMART Alarm. 3. Define the number hours between SMART checks. 4. Select the type o f SMART event to tr igger an action. 5. Define the maximu m HDD temperature. 6. Select an action[...]

72 INSTANT RECORDING The Instant Recor ding feature allow s users to ma nually initiate rec ording on a spec ific camera, ov erriding the current s chedul e. When Instant Recording is activated th e DVR flags the cli p as an event s o Instant Recordin g instances c an be found usin g the Index S earch Instant Recording can be used, for example, whe[...]

73 SEARCH This chapter inclu des the following information: • Setup Overview • Daylight SAVIng Time • Index Search • Preview Search • Graphic Search • Motion Search[...]

74 SEARCH OVERVIEW The DVR has several opt ions that allow th e user to eas ily search through, a nd find, a parti cular section of video. From Mot ion /Sensor indexing to calen dar views highli ghting days with rec orded video; th e DVR is equipped to help the us er quickly find a specific video or event. The following chapter describes ho w to us[...]

75 Adjust the Brightness of an Image 1. Select an image t o adjust by d ouble-click ing on the desired image. Multipl e images canno t be adjusted at one time. 2. Move the Brightness slide bar to the right or left to adjust the bri ghtness. 3. Reset the Brightness by moving the s lider back to the center of the bar. Zooming in on an Image 1. Select[...]

76 PERFORMING A BASIC SEARCH There are several different types o f searches that ca n be performed on the DVR. The most basic involves s electing the da te, ti me, camera, and clic king play. 1. Click the Calendar button to selec t a date. 2. Select a time by clicking the up a nd down arrows to th e right of the time display. 3. Click OK . 4. Selec[...]

77 SAVE TO JPG OR AVI The DVR can export single im ages in a JPG Image fi le format and save v ideo clips in a n AVI format. Both J PG and AVI file for m ats are the most com monly used graphi cal formats today. Virtually every co mputer offers som e type of support f or these file form at s which make them the most ideal f ormats to use. JPG Optim[...]

78 Bookmarks Use bookmark s to mark a video c lip during a searc h. Export bookmarke d data using th e Clip Backup featur e. 1. Perform a search f or the desired vide o. 2. Stop playbac k at the beginn ing of the desir ed clip. 3. Right-click the video and selec t Start Bookmark . 4. Click the play button to cont inue playbac k. 5. Stop playbac k a[...]

79 Single Clip Backup Along with the Sav e option, a single camera backup option is also inc luded with the Survei llix software. The s ingle Camera or Clip Backup allows the user to backup a single camera wit hout hAVIng t o backup multiple cameras at a give n time. The Clip Bac kup opt ion gives the users th e ability to cho ose a backup time fra[...]

80 INDEX SEARCH Using the Index Searc h can greatly decrease the amo unt of time s pent searching throu gh saved vid eo. The Index Search allows a user t o perform a search based on criteria such as Sensor, M otion and Insta nt Record events Performing an Index Search 1. Click the Calendar butt on on the Search scr een to select the date to sear ch[...]

81 PREVIEW SEARCH Preview Search c an be used in a number of circumst ances to quick ly find an exact m oment where an event , such as a th eft, occur red. The Preview Sear ch gives a 24 Hou r visual overview of a single c amera by separat ing a 24 hour period (1 day ) into 24 images , on e image for each ho ur of the day. The search can then b e f[...]

82 Performing a Preview Search 1. Select a single ca mera by either turning off all c ameras but one or double-click ing a display ed image. 2. Click Preview Search . 24 images dis play. If there is n o recorded video during a portion of the day, “ No Image” will be d isplayed where the image s hould be. 3. Refine the search by double-click ing[...]

83 OBJECT SEARCH Object Search is a powerf ul search utility that is used to search a regi on on the video f or any motion c hanges. Results are n eatly displayed and c an be view ed quickly. Performing an Object Search 1. Perform a Basic Search. S ee the instruc tions on Performing a Basic Search. 2. Select a single ca mera, either by turning off [...]

84 MOTION SEARCH The Motion Searc h provides a dyna mic display of the levels of motion in rec orded video. Adjus t the level of motion to only pl ay clips of video at or ab ove that level. Tip To enable motion data to be saved for Motion search, ensure that you select the following settings: On the Motion setup page under Motion Regions , select t[...]

85 SEARCH IN LIVE The S earch in Live fe ature allows us ers to review events im mediately while monitoring liv e video. Pause, re wind, and resume l ive video within secon ds of an alarm eve nt or suspicious ac tivity. 1. Move the mouse c ursor over the des ired live vide o display on t he Live Display screen. 2. Press the scroll bu tton on the mo[...]

86 NOTES:[...]

87 PAN / TILT / ZOOM This chapter inclu des the following information: • Overview • Setting up the P TZ • Creating and View ing a Preset Positi on • Creating and View ing a Preset Patter n[...]

88 PAN / TILT / ZOOM OVERVIEW The PTZ controls within the DVR allow for powerful control over t he cameras. Th is can be extreme ly beneficial by i ncreasing th e usefulness of t he recorded vide o. Using the PT Z controls y ou can create cus tom preset confi gurations that c an continuously swee p across large areas . SETTING UP A PTZ CAMERA Setti[...]

89 Supported PTZ Protocols Protocols are add ed frequently. Th e supported lis t may contain n ew protocols that are not listed h ere. The current supported protocols are: ADEMCO RAPID DOME AMERICAN DYNAMICS BOSCH AUTODOME CBC (GANZ) C-BEL CHIPER CPT (V9KR SERIES) CLEBO CNB-AN102 CNB-PTZ100 COMPUTAR COVI EVQ-1000 DENNARD RS485 DMP23-H2 DONG YANG DS[...]

90 ADVANCED PTZ SETUP Note Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Positio n is a user-defin ed location where the camera can be pointed, z oomed in, an d focused. Preset positions can be defined and lab eled if the camer a supports this . Creating a Preset 1. Inside Set up, click PTZ [...]

91 PTZ Address Settings Some protoc ols support s oftware address settings. The RX Addresses and ID settings are compatibl e with a particular line of receivers th at support 2 ID ad dresses. The PT Driver Address is ass ociated with the PTZ ID addr ess set on the camera. T he addresses must match for the DVR to communicate with the proper PTZ came[...]

92 CONTROLLING A PTZ CAMERA The Surveillix DVRs prov ide control for a PAN/TILT/Z OOM camera in tw o different ways. The first method is to use the Graphi cal PTZ Controller that appears when th e PTZ button is clicked on the Dis play screen. The second metho d is to use the mouse to control th e camera directly fr om the live v ideo display. (On-S[...]

93 Using the On-Screen Compass 1. Click Setup on the Display screen. 2. Click PTZ . 3. Select the On Scr een Compass check box to enable the feature. 4. Click Apply . 5. Click Exit to return to the Disp lay screen. 6. Click PTZ . 7. Control the PTZ by dragging the mous e on the screen in the desired directio n. Note A green line will appear to show[...]

94 PTZ Tour Schedule Create PTZ Tour Schedule 1. Click Setup on the Display screen. 2. Click PTZ . 3. Click Tour Schedule to open the PTZ Tour Schedul e window. 4. In Single Select Mode s elect one d ay of the week to c reate a schedule for or toggle to Mu lti Select Mode to select multiple days with the sa me schedule. 5. Click and drag the mouse [...]

95 BACKING UP VIDEO DATA This chapter inclu des the following information: • Overview • Saving Video to a DVD • Saving Video from a Single Camera • Scheduling Regular Vid eo Backup[...]

96 BACKUP OVERVIEW The Backup Cente r allows you to bac k up recorded v ideo data from multiple dates and times to o ne or more locatio ns including t he DVD-RW drive, Network Storage Loc ations, and Exter nal Hard Drives. The DVR can easily backup important v ideo data to an int ernal or external m edia location. The most commo nly used forms of t[...]

97 General Screen Overview The General Backup Scree n is used for perfor ming bulk bac kup of video rec orded by all cameras for a select ed period, or period s, to a specified stor age locatio n. Hour / Minutes Recording data di splays in hourly (2 4 horizontal col umns) and 10- minute (6 vertical c ells) segments. Green cells indicat e time with [...]

98 Clip Screen Overview The Clip Screen is used for backing up video recorde d by individu al cameras for a se lected period o f time to a s pecified stora ge location Performing a Clip Backup 1. Click Backup on the Display scr een. 2. Click the Clip tab at the top of the Backup Center window. 3. Set the Start Time and End Time under Time Setup . 4[...]

99 Scheduled Screen Overview The Scheduled Ba ckup Screen is us ed for performing bulk backup of video recorded by all cameras for a select ed period, on a r eg ular scheduled basis (1-24 hours). The Scheduled Backup Sc reen is similar to the General Bac kup Screen. Performing a Scheduled Backup 1. Click Backup on the Display sc reen. 2. Click the [...]

100 NOTES:[...]

101 LAN / ISDN / PSTN CONNECTIONS This chapter inclu des the following information: • Overview • Configuring TCP/IP Setti ngs • Connecting to a LAN • LAN / ISDN / PSTN Connections[...]

102 LAN OVERVIEW The DVR can be eas ily connected to a Local Area Network (LAN) and uses Micros oft’s® powerful and secure Windows® XP Embedded operating system. This a llows for easy and well-documented instructions on setting up LA N connections no matter what type of LAN you want t o use. A LAN is a group of c omputers and other devices d is[...]

103 WEB VIEWER This chapter inclu des the following information: • Overview • Configuring the W eb Viewer[...]

104 WEB VIEWER OVERVIEW The DVR allows you to acc ess video using Microsoft® Intern et Explorer® 7. Highlights: View Live Video from most computer s Username and Pass word protected Easy to use grap hical interface Basics: 75 users can acc ess the Web DVR simulta neously. The Web View er is an easy, s ecure way to view live v ideo from virtually [...]

105 Configuring the Server for Remote Connection 1. Click Setup on the main display s creen. 2. Click Network . 3. Clear the Disable Remote Control check box. You s hould now be all owed to adjust p ort settings if nec essary. NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on bot h the DVR and the Firewall. Conta[...]

106[...]

107 INCLUDED SOFTWARE SETUP This chapter inclu des the following information: • Emergency Agent Overv iew • Remote So ftware Overvie w • Digital Verifier • Backup Viewer • SCS Multi Site Software Overview[...]

108 EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video acro ss a Loc al Area Network to a Clien t PC when an alarm is det ec ted on the DVR. The vide o that streams across can be sto pped, played forw ards and back wards, in slow motio n or real speed. The utility is lo aded at startu p and placed i n the taskbar.[...]

109 Setup Window Network Port Indicates the port which the Emergenc y Agent uses to lis ten for incoming ev ents. This number sho uld be changed to the same number as is set i n the Emergency Port i n Network Settings on t he DVR. Save Directory Sets the location that r ecorded video footage is saved to. Notice Options Configuration setti ngs for a[...]

110 Add Items to Alarm Confirm List 1. From the Option menu, click Setup . 2. Type th e desired text in t he box belo w the Alarm Confirmation List. NOTE: The items in the Alarm Confirmation List will be availa ble on a lis t under Status Setting in main Emergency Agent s creen. 3. Click Add . 4. Click OK to save changes and close the wi ndow.[...]

111 SEARCH ALARM WINDOW Export Quality It may be neces sary to reduce the ov erall size of an AV I file; for exampl e, to email to s omeone. AVI file sizes can be reduced by re ducing the im age quality. However, r educing the image quality causes the AVI v ideo to appear more pixilated. When size is not a n issue, setting q uality to 100 is highly[...]

112 REMOTE SOFTWARE OVERVIEW The DVR was specifically designed to be fully operated and maintained re motely. It connec ts using the s tandard TCP/IP protoc ol thorough connecti on types such as DSL, Cab le Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software al lows you to view live v ideo, search t hrough archived vid eo, expo[...]

113 Remote Software Setup Installing Remote Software 1. On the client computer , insert the Surv eillix Software CD into t he CD-ROM. The CD sho uld play automa tically. 2. When prompted, s elect the Install Remote Software o ption. Follow the i nstallation instruc tions carefully. 3. When the software fi nishes install ing, close any open install [...]

114 Configuring the DVR In or der to access the DVR remot ely, the DVR Server must be setup to a llow remote connections . Time Out V alue Specifies a value ( in seconds) to wa it for a signal from the Surveillix Remote Client. If a signal is not received by that time, the conn ection is dropped. Center Port Used to transfer the connectio n data. I[...]

115 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files th at are exported fr om the Digital V ideo Recorder ar e automatically e mbedded with a di gital sig nat ure. Digital Signatures are a way to verify the authenticity o f the images t o ensure that they have not bee n tampered with or edit ed in any way. Included on the Software Inst alla[...]

116 BACKUP VIEWER OVERVIEW The Backup View er allows you to pl ay back the ex ported video in its proprietary format. Video saved i n this format is extreme ly difficult to tamp er with and therefor e is the ide al solution when l aw enforcement and th e legal departm ent are involved. This video cannot be read by any o ther viewer. The Backup View[...]

117 SCS OVERVIEW SCS software is Network DVR Mana gement Software; a powerful utility that allows 1 00 or more DVRs to be control led using one computer. This s oftware allows you t o view live video, search saved vid eo, edit and conf igure setup on e ach DVR, and import ma ps of buildings an d other locati ons. The SCS software was spec ifically [...]

118 NOTES:[...]

119 APPENDIX: SPECIFICATIONS XVS SPECIFICATIONS 4 (120 PPS) 16 (240V PPS) 16 (240 PPS) CPU Intel® CPU Storage (Hard Drive) 500 GB Standard / 2 TB Maximum Storage MAX Up to 2 HDD with DVD±RW RAM 1 GB Operating System Microsoft® Windows ® XP Embedded Viewing Rate NTSC 120 PPS 240 PPS 480 PPS PAL 100 PPS 200 PPS 400 PPS Digital Control Output 4 4 [...]

120 DVS/HVS SPECIFICATIONS 8 16 32 CPU Intel® CPU Storage (Hard Drive) 500 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD with DVD±RW RAM 1 GB Operating System Microsoft® Windows ® XP Embedded Viewing Rate NTSC Max 480 FPS PAL Max 480 FPS Recording Rate NTSC 240 PPS – Max 240 FPS / 480 PPS – Max 480 PPS PAL 240 [...]