Toshiba M5 manual

[CONFIDENTIAL] Toshiba Personal Computer TECRA M5 Maintenance Manual TOSHIBA CORPORATION File Number 960-542[...]

ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Copyright © 2006 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein. Toshiba Personal C[...]

TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer TECRA M5. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFET[...]

iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the TECRA M5 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic opera[...]

TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM)[...]

vi [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table of Contents Chapter 1 Hardware Overview 1.1 Features ................................................................................................................... ... 1-1 1.2 System Unit Block Diagram .................................................................................[...]

TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] vii 2.15 SD Card Slot Troubleshooting ................................................................................. 2-60 2.16 PCI Express Card Slot Troubleshooting .................................................................. 2-61 2.17 Fingerprint Sensor Troubleshooting .................[...]

viii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.28 Sound Test program ................................................................................................. 3-77 3.29 SETUP ..................................................................................................................... 3-83 Chapter 4 Replacement Procedure[...]

TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] ix 4.30 Wireless LAN antenna/Bluetooth antenna............................................................... 4-80 4.31 LCD cover latch ....................................................................................................... 4-82 4.32 Fluorescent Lamp...............................[...]

x [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

[CONFIDENTIAL] Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-iii Chapter 1 Contents 1.1 Features................................................................................................................... ....1-1 1.2 System Unit Block Diagram ......................................................................................[...]

1 Hardware Overview 1-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Figures Figure 1-1 Front of the computer .....................................................................................1-6 Figure 1-2 System unit configuration...............................................................................1-7 Figure 1-3 System unit [...]

1.1 Features 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-1 1 Features 1.1 Features The Toshiba TECRA M5 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Sem iconductor (CMOS) technology extensively to provide compact size, minim um weight, low power usage and high reliabili[...]

1 Hardware Overview 1.1 Features 1-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)  USB FDD A 3.5-inch USB FDD accommodates 2HD (1.44MB) or 2DD (720KB) disks.  Slim Bay An Optical drive, 2 nd HDD or 2 nd Battery pack can be installed in the Slim Bay.  Optical Drive A CD-ROM drive, DVD-ROM drive, CD-R/W&DVD-ROM drive or DVD Super[...]

1.1 Features 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-3  Universal Serial Bus (USB2.0) Three USB ports are provided. The ports comply with the USB2.0 standard, which enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported.  IEEE 1394 port The computer comes with one IEEE 13[...]

1 Hardware Overview 1.1 Features 1-4 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)  Docking interface port The docking interface port enables connection of an optional Advanced Port Replicator III Plus. It provides additional features as follows: • RJ45 LAN jack • RJ11 Modem jack • External monitor port • Parallel port • Serial [...]

1.1 Features 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-5  Video-out jack The video jack enables to transfer NTSC or PAL data to external devices connected with S-Video cable.  Internal modem The computer contains a MDC, enabling data and fax comm unication. It supports ITU-T V.90 (V.92). The transfer rates are[...]

1 Hardware Overview 1.1 Features The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer 1-6 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

1.1 Features 1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-7[...]

1 Hardware Overview 1.2 System Unit Block Diagram 1.2 System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram 1-8 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

1.2 System Unit Block Diagram 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-9 The system unit is composed of the following m ajor components:  Processor • Intel ® Core TM Duo Processor (dual core) or Intel ® Core TM Solo Processor (single core) • Core speed: Dual core: 1.66GHz (T2300) /1.83GHz (T2400)/2.00GHz ([...]

1 Hardware Overview 1.2 System Unit Block Diagram 1-10 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)  Intel GMCH (North Bridge) • One Intel 945PM is used. • Features: – Supports Yonah Processor System Bus – System Memory Interface – Memory Control: supports DDR2-400 ／ DDR2-533 ／ DDR2-667, 4GB max. – DMI(Direct Media Interf[...]

1.2 System Unit Block Diagram 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-11 – 652-ball 31×31×2.51mm BGA Package  Firmware Hub (FWH ) • One STMicro M50FW080NB is used. • 8Mbits of flash memory are used. – 288KB for System BIOS – 64KB for LAN BIOS – 64KB for VGA BIOS – 64KB for Finger Print PBA – 4[...]

1 Hardware Overview 1.2 System Unit Block Diagram 1-12 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)  EC/KBC (Embedded Controller/Keyboard Controller) • One Mitsubishi M306KA micon chip functions as both EC and KBC.  PSC (Power Supply Controller) • One TMP86FS49AUG chip is used. • This controller controls the power sources.  C[...]

1.2 System Unit Block Diagram 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-13  Wireless LAN • One PCI-Ex MiniCard • Intel Golan a/b/g  Super I/O • One LPC47N217 chip is used. • This gate array has the following features: – Floppy Disk Controller – Infrared Communications Controller – Parallel Port C[...]

1 Hardware Overview 1.3 3.5-inch Floppy Disk Drive (USB External) 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1. Figure 1-4 3.5-inch [...]

1.4 2.5-inch Hard Disk Drive 1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-rem ovable 2.5-inch magnetic disk and mini-W inchester type magnetic heads. The computer supports a 40GB, 60GB, 80GB or 100GB. The HDD is shown in figure 1-5. Specifications are listed in Table[...]

1 Hardware Overview 1.4 2.5-inch Hard Disk Drive 1-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table 1-2 2.5-inch HDD specifications (2/5) Specifications Items FUJITSU G8BC00028610 HITACH GST G8BC00029610 TOSHIBA HDD2D35BZK01 Outline Width (mm) 70 69.85 69.85 dimensions Height (mm) 9.5 9.5 9.5 Depth (mm) 100 102 max. 100 Weight (g) 102 [...]

1.4 2.5-inch Hard Disk Drive 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-17 Table 1-2 2.5-inch HDD specifications (4/5) Specifications Items TOSHIBA HDD2D30BZK01 FUJITSU G8BC00028A10 HITACHI GST G8BC00029A10 Outline Width (mm) 69.85 70 69.85±0.25 dimensions Height (mm) 9.5 9.5 9.5±0.2 Depth (mm) 100 100 100.2±0.25 [...]

1 Hardware Overview 1.5 CD-ROM Drive 1.5 CD-ROM Drive The CD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CDs. They provide high-performance, 24-speed plays on a maxim um (reads 3,600 KB per second). The CD-ROM drive is shown in figure 1-6. Specifications are listed in Table 1-3. Figure 1-6 CD-ROM drive Table 1-3 CD-ROM drive[...]

1.6 DVD-ROM Drive 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-19 1.6 DVD-ROM Drive The DVD-ROM drive accommodates either 12cm (4.72-inch) or 8cm (3.15-inch) DVDs. This drive plays DVDs at maximum 8-speed and reads CDs at maximum 24-speed. The specifications for the DVD-ROM drive are described in table 1-4. Table 1-4 D[...]

1 Hardware Overview 1.7 CD-R/RW&DVD-ROM Drive 1-20 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 1.7 CD-R/RW&DVD-ROM Drive The CD-R/RW&DVD-ROM drive accomm odates either 12 cm (4.72-inch) or 8 cm (3.15- inch) CDs, CD-R/RW and DVDs. It is a high- performance drive that reads CD-ROM at maximum 24-speed, DVD-ROM at maximum 8-speed a[...]

1.7 CD-R/RW&DVD-ROM Drive 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-21 Table 1-5 CD-R/RW&DVD-ROM drive specifications (2/2) Specifications Item TSST TS-L462C (G8CC0002V420) Burst Transfer rate(Mbytes/s) 16.6 (PIO Mode 4) 16.6 (Multiword Mode 2) 33.3 (Ultra DMA Mode2) CD-ROM 130 typ. Average access time (msec[...]

1 Hardware Overview 1.8 DVD-Super Multi Drive 1-22 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 1.8 DVD-Super Multi Drive This drive is a combination of DVD-ROM and DVD±R/±RW/-RAM Drive. It is full-size and runs either 12cm (4.72-inch) or 8cm (3.15-inch) DVD/CDs without an adaptor. It reads DVDs at maximum 8-speed and CDs at maximum 24-sp[...]

1.8 DVD-Super Multi Drive 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-23 Table 1-6 DVD Super Multi drive specifications (2/2) Item PCC UJ-841 (G8CC0002T) ATAPI Burst (Mbytes/s) 33.3 (Ultra DMA mode 2) 16.6 (PIO Mode 4, Multi word DMA mode 2) Average access time (ms) DVD-ROM CD-ROM 180 typ 150 typ Data Buffer Capacity [...]

1 Hardware Overview 1.9 Keyboard 1.9 Keyboard The keyboard is mounted 85(US)/87(UK) keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to mem brane connector on the system board and controlled by the keyboard controller. Figure 1-7 is a view of the keyboard. See Appendix E about a layout of the[...]

1.10 TFT Color Display 1 Hardware Overview 1.10 TFT Color Display The TFT color display consists of 14.1-in ch XGA/SXGA+ LCD module and FL inverter board. 1.10.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 262,144 colors with 1,024 x 768 or 1,400 x 1,050 resolution. The [...]

1 Hardware Overview 1.10 TFT Color Display 1-26 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table 1-7 LCD module specifications (3/3) Specifications Item 14.1-inch SXGA+ TFT (G33C00022210) Number of Dots 1,400 (W) x 1,050 (H) Dot spacing (mm) 0.204 (H) x 0.204 (V) Display range (mm) 285.6 (H) x 214.2 (V)[...]

1.10 TFT Color Display 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-27 1.10.2 FL Inverter Board The FL inverter board supplies a high frequency current to illuminate the LCD module. Table 1-8 lists the FL inverter board specifications. Table 1-8 FL inverter board specifications Item Specifications G71C00011221 Voltage [...]

1 Hardware Overview 1.11 Power Supply 1-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 1.11 Power Supply The power supply supplies many different voltages to the system board and perform s the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3.[...]

1.11 Power Supply 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-29 Table 1-9 Power supply output rating Name Voltage (V) Use PPV 0.300-1.500 CPU PTV 1.05 CPU, MCH, ICH7-M 1R5-P1V 1.5 CPU, MCH, ICH7-M, PCI-E Mini Card CRD1R5-P1V 1.5 Express Card 1R8-B1V 1.8 MCH, DDR2-SDRAM 2R5-P2V 2.5 MCH, CH7-M LAN2R5-E2V 2.5 LAN MR0R9-[...]

1 Hardware Overview 1.12 Batteries 1-30 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 1.12 Batteries The computer has three types of batteries as follows:  Main battery pack  RTC battery  Secondary battery pack (optional slim select bay module) The battery specifications are listed in Table 1-10. Table 1-10 Battery specifications Ba[...]

1.12 Batteries 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-31 1.12.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system c[...]

1 Hardware Overview 1.12 Batteries 1-32 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 1.12.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the com puter is turned off. Table 1-12 lists the charging time and data preservation period of the RTC battery. Table 1-12 RTC batt[...]

1.13 AC Adapter 1 Hardware Overview TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-33 1.13 AC Adapter The AC adapter is also used to charge the battery. Table 1-13 lists the AC adapter specifications. Table 1-13 AC adapter specifications Parameter Specification G71C00043310 (2-pin) G71C00049410/G71C00049510 (3-pin) Power 75W (Peak 90W) Inpu[...]

1 Hardware Overview 1.13 AC Adapter 1-34 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

[CONFIDENTIAL] Chapter 2 Troubleshooting Procedures[...]

2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-iii Chapter 2 Contents 2.1 Troubleshooting ..........................................................................................................2- 1 2.2 Troubleshooting Flowchart ..................................................................................[...]

2 Troubleshooting Procedures 2-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 2.8 Display Troubleshooting ..........................................................................................2-44 Procedure 1 External Monitor Check .............................................................2-44 Procedure 2 Diagnostic Test Program Exe[...]

2 Troubleshooting Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-v 2.16 PCI ExpressCard Slot Troubleshooting....................................................................2-61 1. Gigabit Ether ExpressCard .............................................................................2-61 2. USB2.0 5in1 ExpressCard ............[...]

2 Troubleshooting Procedures 2-vi [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Figures Figure 2-1 Troubleshooti ng flowchart ..................................................................................2-3 Figure 2-2 Printer port LED board ......................................................................................2-19 Figure[...]

2.1 Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-1 2 2.1 Troubleshooting Chapter 2 describes how to determine if a Fi eld Replaceable Unit (FRU) in the com puter is causing the computer to malfunction. The FRUs covered are: 1. Power Supply 6. Display 11. Wireless LAN 2. System Board 7. Opti[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2-2 [CONFIDENTIAL] TECRA M5 Maintenance M an ual ( 960-5 4 2) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide for determ ining which FRU malfunctions. Before going through the flowchart steps, check the following:  Ask the user if a password is registered and, if[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-3[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) 2-4 [CONFIDENTIAL] TECRA M5 Maintenance M an ual ( 960-5 4 2)[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-5 If the diagnostics program cannot detect an erro r, the problem may be intermittent. The Running Test program should be executed severa l times to isolate the problem . Check the Log Utilities function to confirm which diagnostic [...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-6 [CONFIDENTIAL] TECRA M5 Maintenance M an ual ( 960-5 4 2) 2.3 Power Suppl y Troubleshooting The power supply controls many functions and components. To determ ine if the power supply is functioning properly, star t with Procedure 1 and continue with the other Procedures as instructed[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-7 Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Table 2-3 Error code Error code Where Er[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-8 [CONFIDENTIAL] TECRA M5 Maintenance M an ual ( 960-5 4 2) Check 1 Compare the patterns in the hexadeci mal error code to the tables below.  AC Adaptor Error code Meaning 10h AC Adaptor output voltage is over 16.5V. 11h Advanced Port Replicator III Plus voltage is over 16.5V. 12h C[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-9  S3V output (P60) Error code Meaning 40h S3V voltage is 3.47V or less wh en the computer is powered on/off. 45h S3V voltage is 3.14V or less in normal conditions. 46h S3V voltage is 3.14V or less at power on.  E5V output [...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-10 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2)  1R8-B1V output (P64:CH0) Error code Meaning 80h 1R8-B1V voltage is over 2.16V when the comp uter is powered on/off. 81h 1R8-B1V voltage is 1.53V or less in normal condition s wh en the computer is powere d on. 82h 1R8-B1V v[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-11  1R8-B1V output (P64:CH1) Error code Meaning C0h 1R8-B1V voltage is over 2. 16V when the computer is powered on/off. C1h 1R8 -B1V voltage is 1.53V or less in normal conditions wh en the computer is powere d on. C2h 1R8 -B1V[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-12 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) Check 2 In the case of error code 10h or 12h:  Make sure the AC adaptor cord and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If the cables are connected correctly, go to the following step: ?[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connection Check The power supply wiring diagram is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from the wall outlet. Check the power cable for breaks. If the power cord is damaged, c onnect a new AC power cord[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-14 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) Procedure 4 Charge Check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the pow er. If you cannot turn on the power, go to[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-15 Procedure 5 Replacement Check The system board processor module m ay be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures . Check the connection between the AC[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-16 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board and CPU are defective or not functioning properly. Start with Procedure 1 an d continue with the other procedures as instructed. The[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-17 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.  If an error message i[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-18 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) Check 2 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears. If one of the following error messages (1) th rough (17), (22) or (23) appears, go to Procedure 4. If the err[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 2 Printer Port LED Check on Boot Mode The printer port LED displays the IRT status and test status by turning lights on and off as an eight-digit binary value for boot mode . Figure 2-2 shows th e printer port LED. NOTE: You need Advanced Port Replic ator III Plus in this test.[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting To use the printer port LED, follow the steps be low: 1. Turn on the computer’s power and set it to boot mode. 2. Turn off the computer’s power. 3. Connect Advanced Port Repli cator III Plus to PC and pl ug the printer port LED into the parallel port of Advanced Port R eplicator III [...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-21 Table 2-5 Printer port LE D boot mode status (1/9) LED Status Test item Contents Permission of A20 and clear of software reset bit Prohibition of APIC Initialization of MCH, ICH Initialization of Super I/O Initialization of de[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-22 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) Table 2-5 Printer port LE D boot mode status (2/9) LED Status Test item Contents B9h Saving of key scan code Setting of TASK_1ms_TSC FAN control Sound initialization (for BEEP sound) Cancel of sound mute Setting of volume to ma[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-23 Table 2-5 Printer port LE D boot mode status (3/9) LED Status Test item Mess ag e Prohibition of cache Permission of L1/L2 cache in FlashROM area Initialization of H/W (before DRAM recognition) Initialization of MCH Initializa[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-24 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) Table 2-5 Printer port LE D boot mode status (4/9) LED Status Test item Contents Expansion memory checksum check resume error (Resume error LED=76H) PnP RAM checksum check (Resume error LED=77H) Transition to RESUME-MAIN Resume[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-25 Table 2-5 Printer port LE D boot mode status (5/9) LED Status Test item Contents (06h) Battery discharging current control (1CmA). Dividing procedures for time measuring by IRT Setting for clock generator Check of CMOS default[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-26 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) Table 2-5 Printer port LE D boot mode status (6/9) LED Status Test item Contents 08h PCI bus initialization (connection of DS Bus) Initialization of LAN information WakeUp factor check 09h Task generation for w aiting INIT_PCI [...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-27 Table 2-5 Printer port LE D boot mode status (7/9) LED Status Test item Contents 0Fh INIT_SYSTEM (Initialization of system) Storing of CMOS error information to IRT_ERR_STS_B UF Controlling CD POWER SW (model supporting CD pla[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-28 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) Table 2-5 Printer port LE D boot mode status (8/9) LED Status Test item Contents (1Eh) (In the case of “Boot”) Check of key input during IRT (waiting for KBC initialization completion) Input of password (waiting for HDD ini[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-29 Table 2-5 Printer port LE D boot mode status (9/9) LED Status Test item Contents (20h) HW initialization before Boot, Waiting for initialization completion Notifies the DVI connection status to VGA BIOS (For models supporting [...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-30 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) Check 1 If error code 1Eh or 20h is displayed, go to the following Sections: Section 2.6 HDD Troubleshooting” Check 2 If the final status of the LED are the followings, perform Procedure 4. Printer port LED error status Error[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-31 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Di agnostic Test Menu. Refer to Chapter 3, Tests and Diagnostics, for more inform ation on how to perform these tests. 1. System test 2. [...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-32 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) Procedure 4 Replacement Check The system board connectors may be disconnect ed. Disassemble the com puter following the steps described in Chapter 4, Replacement Procedures and perform Check 1. Check 1 Visually check for the fo[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-33 2.5 USB FDD Troubleshooting This section describes how to determine if the USB FDD is functioning properly. Perf orm the steps below starting with Procedure 1 a nd continuing with the other procedures as required. Procedure 1: USB [...]

2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting 2-34 [CONFIDENTIAL ] TECRA M5 Maintenance Manual (960-5 4 2) Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test pro[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector Check an d Replacement Check The USB FDD is connected to the System Board. Check 1 When using the USB port, make sure the USB FDD cable is firmly connected to CN4620 on the GN board or CN4610 on the System Board and the cable is firmly connected to CN9501 on the system b[...]

2 Troubleshooting Proce dures 2.6 HDD Troubleshooting 2-36 [CONFIDENTIAL] TECRA M5 Maintenance Manual ( 960-5 4 2) 2 2.6 HDD Troubleshooting This section describes how to determine if the HDD is functioning properly. Perform the steps below starting with Procedure 1 and con tinuing with the other pr ocedures as required. Procedure 1: Message Check [...]

2.6 HDD Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-37 Procedure 2 Partition Check Insert the Toshiba MS-DOS system disk and restart the computer with U key holding down. Perform the following checks: Check 1 Type C: and press Enter . If you cannot change to drive C, go to Check 2. If you [...]

2 Troubleshooting Proce dures 2.6 HDD Troubleshooting 2-38 [CONFIDENTIAL] TECRA M5 Maintenance Manual ( 960-5 4 2) Procedure 3 Format Check The computer’s HDD is formatted using the low level format program and the MS-DOS FORMAT program. To format the HDD, start with Check 1 below and perform the other steps as required. Check 1 Format the HDD an[...]

2.6 HDD Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-39 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation abo[...]

2 Troubleshooting Proce dures 2.6 HDD Troubleshooting Procedure 5 Connector Check an d Replacement Check The HDD may be disconnected, or the HDD or the system board may be dam aged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the HDD is firmly connec[...]

2.7 Keyboard and Touch pad Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-41 2.7 Keyboard and Touc h pad Troubleshooting To determine if the computer’s keyboard or touch pad is functioning properly, perform the following procedures. Start with Procedure 1 an d continue with the other proced[...]

2 Troubleshooting Procedures 2.7 Keyboard and Touch pad Troubleshooting Procedure 2 Connector Check and Replacement Check The keyboard, touch pad or sensor/switch board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: 1. If the keyboard or[...]

2.7 Keyboard and Touch pad Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-43 Check 5 The system board may be dam aged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures .[...]

2 Troubleshooting Procedures 2.8 Display Troubleshooting 2.8 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External Monitor Check Procedure 2: Diagnostic Te st Program Execution Check Proce[...]

2.8 Display Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-45 If the connection is loose, reconnect firmly and re start the computer . If there is st ill an error, go to Procedure 4. Procedure 4 Replacement Check The FL, FL inverter board, LCD module, and system board are connected to display[...]

2 Troubleshooting Procedures 2.9 Optical Drive Troubleshooting 2-46 [CONFIDENTIAL] TECRA M5 Maintenance Manual ( 960-5 4 2) 2.9 Optical Drive Troubleshooting This section describes how to determine if the optical drive (C D-ROM, DVD-ROM, CD- R/RW&DVD-ROM, DVD Super Multi drive) in the Slim Select Bay is functioning properly. Perform the steps b[...]

2.9 Optical Drive Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The optical drive (CD-ROM, DVD-ROM, CD -R/RW&DVD-ROM, DVD Super Multi drive) is connected to the system board. The conn ectors may be disconnect ed from the system board or may be damaged. Disassemble the computer follow ing the step[...]

2 Troubleshooting Procedures 2.10 Modem Troubleshooting 2-48 [CONFIDENTIAL] TECRA M5 Maintenance Manual ( 960-5 4 2) 2.10 Modem Troubleshooting This section describes how to determine if the computer’s modem is functioning properly. Perform the steps below starting with Procedure 1 and continui ng with the other procedures as required. Procedure [...]

2.10 Modem Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The Modem is installed as a MDC (Modem Da ughter Card). If the modem malfunctions, there may be a bad connection between the MDC and the system board. Or the MDC, system board or their connectors might be damaged. Disassemble the computer follo[...]

2 Troubleshooting Procedures 2.11 LAN Troubleshooting 2.11 LAN Troubleshooting This section describes how to determine if the computer’s L AN is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other procedures as required. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Ch[...]

2.12 Bluetooth Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-51 2.12 Bluetooth Troubl eshooting This section describes how to determ ine if th e computer’s Bluetooth is functioning properly. Perform the steps below starting with Procedure 1 and continui ng with the other procedures as requ[...]

2 Troubleshooting Procedures 2.12 Bluetooth Troubleshooting Procedure 2 Connection Check The Bluetooth function wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the Bluetooth mod[...]

2.12 Bluetooth Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-53 Procedure 3 Replacement Check The Bluetooth antenna, Bluetooth module, sound board and system board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructi[...]

2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting 2-54 [CONFIDENTIAL] TECRA M5 Maintenance Manual ( 960-5 4 2) 2.13 Wireless LAN Troubleshooting This section describes how to determine if the computer’s Wireless LAN is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as [...]

2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures Procedure 2 Antenna Connection Check The wireless LAN wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the wireless[...]

2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting 2-56 [CONFIDENTIAL] TECRA M5 Maintenance Manual ( 960-5 4 2) Procedure 3 Replacement Check The wireless LAN antenna, wireless LAN board a nd the system board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructio[...]

2.14 Sound Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-57 2.14 Sound Troubleshooting This section describes how to determine if the computer’s sound f unctions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required[...]

2 Troubleshooting Procedures 2.14 Sound Troubleshooting Procedure 2 Connector Check The sound function-wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: 1. If the stereo speakers do not wo rk correct[...]

2.14 Sound Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-59 Procedure 3 Replacement Check Check 1 If the stereo speakers do not sound pr operly, the right or left speaker may be defective or damaged. Replace it with a new one. If the stereo speakers still do not work properly, go to Check 4.[...]

2 Troubleshooting Procedures 2.15 SD Card Slot Troubleshooting 2.15 SD Card Slot Troubleshooting This section describes how to determ ine if th e computer’s SD card functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Windows XP Procedure [...]

2.16 PCI ExpressCard Slot Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-61 2.16 PCI ExpressCard Slot Troubleshooting This section describes how to check PCI Expr essCard slot by inspecting a card with PCI Express interface and a card with USB 2.0 interface. 1. Gigabit Ether ExpressCard 2. US[...]

2 Troubleshooting Procedures 2.17 Fingerprint sensor Troubleshooting 2.17 Fingerprint sensor Troubleshooting CAUTION : To delete the account for confir ming the fingerprint operation, it is necessary to log on by the account wi th the management authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the [...]

2.17 Fingerprint sensor Troubleshootin g 2 Troubleshooting Procedures Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Select “Create a new acc ount” in [User Account]. 3. Input the name of Account (e.g. “TOSHI BA”) in [Name the new account] and click [NEXT] button. 4. Click “Create Account” bu[...]

2 Troubleshooting Procedures 2.17 Fingerprint sensor Troubleshooting 3. In the box of [Enter your password] on [Use r's Password] display, input the password (e.g. password) which has been input in item 7 of Procedure1. Click [Next] . 4. After displaying [Enrollment Hints], check off in the box of [Run interactive tutorial] (when proceeding wi[...]

2.17 Fingerprint sensor Troubleshootin g 2 Troubleshooting Procedures 5. After displaying [User’s Fingerprint], clic k the box of thumb of right hand. A small window of “Swipe finger” appears, then swipe three times. 6. The display becomes as follows when the finge rprint is registered correctly. Click [Next] . TECRA M5 Maintenance Manual ( 9[...]

2 Troubleshooting Procedures 2.17 Fingerprint sensor Troubleshooting 7. After displaying [User Enrollment] dialog, you are asked if you want to register one more finger. Click [No] when you do not want to register one more. 8. When [Advanced Security] is displayed, click [Next]. 9. When [Finish] is displayed, click [Finish]. 2-66 [CONFIDENTIAL] TEC[...]

2.17 Fingerprint sensor Troubleshootin g 2 Troubleshooting Procedures 10. The display of “Protector Suite - QL Editi on” appears in [Fingerprint Software] window, click [Close]. Procedure 3 Authentication of fingerprint 1. Turn on the computer. Windows starts up. 2. In the Windows Log-ON window, scan the fingerpr int of registered fing er. Make[...]

2 Troubleshooting Procedures 2.17 Fingerprint sensor Troubleshooting 3. After starting Windows, make sure that the name of Account (e.g. “TOSHIBA”), which has been inputted in item 3 in Pro cedure 1 at the top of [Start]. Procedure 4 Connector Check an d Replacement Check The connector CN9540 on the GF board is conn ected to the connector CN970[...]

2.17 Fingerprint sensor Troubleshootin g 2 Troubleshooting Procedures TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 2-69 Check 3 The GF board may be faulty. Replace it with a new one. If the problem persists, perform Check 4. Check 4 The system board may be faulty. Replace it with a new one.[...]

2 Troubleshooting Procedures 2.17 Fingerprint sensor Troubleshooting 2-70 [CONFIDENTIAL] TECRA M5 Maintenance Manual ( 960-5 4 2)[...]

[CONFIDENTIAL] Chapter 3 Tests and Diagnostics[...]

3 Tests and Diagnostics 3-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-5 42) 3[...]

3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-5 4 2) [CONFIDENTIAL] 3-iii Chapter 3 Contents 3.1 The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ................................................................................. 3-1 3.1.2 H/ [...]

3 Tests and Diagnostics 3-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-5 42) 3.21 Head Cleaning .......................................................................................................... 3-4 7 3.21.1 Function Description .......................................................................... 3-47 3.21.2 Operations .........[...]

3 Tests and Diagnostics TECRA M5 Maintenance Manual ( 960-5 4 2) [CONFIDENTIAL ] 3-v Tables Table 3-1 Subtest names .................................................................................................... 3-11 Table 3-2 Error codes and error status names .................................................................... 3-34 Table 3-3[...]

3 Tests and Diagnostics 3-vi [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-5 42)[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-1 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks. There are Service Program Modules [...]

3 Tests and Diagnostics 3.1 The Diagnostic Test 3-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)  NDP TEST  EXPANSION TEST  CD-ROM/DVD-ROM TEST Other tests are:  Wireless LAN TEST (Wireless LAN TEST disk)  LAN/Modem/Bluetooth/IEEE1394 TEST (LAN/Modem/Bluetooth/IEEE1394 TEST disk)  Sound TEST (Sound TEST disk) You will need[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-3 3.1.2 H/W (Hardware) initial information setting tool The H/W initial inform ation setting tool consists of the following programs.  Initial configuration  DMI information save  DMI information recovery  System configuration display [...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3.2 Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the floppy disk drive. 2. Insert the Diagnostics disk in the USB floppy disk drive and turn on the computer while pressing U key. Then, press Enter and the following menu [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics NOTE : To exit the DIAGNOSTIC TEST MENU, press the Esc key. If a test program is in progress, press Ctrl + Break to exit the test program. If a test program is in progress, press Ctrl + C to stop the test program. Set the highlight bar to 1 , and press Enter . The following DIAGNOSTIC TEST M[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT : XXXXX ERROR COUNT : XXXXX WRITE DATA : [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-7 Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below: ERROR STATUS NAME [[ HALT OPERATION ]] 1: Test end 2: Continue 3: Retry [...]

3 Tests and Diagnostics 3.3 Setting of the hardware configuration 3-8 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.3 Setting of the hardware configuration To execute this program, press I or i in the startup menu, press Enter and follow the directions on the screen. The H/W initial inform ation setting tool consists of four subtests. Move[...]

3.3 Setting of the hardware configuration 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-9 • Setting of the HWSC • Setting of the UUID • Display of the DMI information (including UUID) • Setting of DVD region code (Yes/No) After completion of the above settings, H/W configuration & DMI information are app[...]

3 Tests and Diagnostics 3.4 Heatrun Test 3-10 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.4 Heatrun Test To execute this program, press H or h in the startup menu, press Enter . After selecting this test, the same subtests as 3.23 Running Test are executed successively. For more details on the procedure and test content, refer to Running[...]

3.5 Subtest Names 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-11 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quick charge DMI r[...]

3 Tests and Diagnostics 3.5 Subtest Names 3-12 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER [Not supported] 01 02 03 Ripple pattern Function Wraparound 7 ASYNC [Not supported] 01 02 03 FIR/SIR Point to point (send) FIR/SIR Point to point (receive) Wraparound (boa[...]

3.6 System Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-13 3.6 System Test To execute the System Test, select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum This subtest ex[...]

3 Tests and Diagnostics 3.6 System Test 3-14 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Subtest 05 DMI read This subtest displays the information in the Flash-ROM in the following format. *** DMI Data Display Ver X.XX *** Model Name : XXXXXXXXXXX Version Number : XXXXXXXXXXXX Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX UUID Numbe[...]

3.7 Memory Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-15 3.7 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Conventional memory This sub[...]

3 Tests and Diagnostics 3.8 Keyboard Test 3-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key code displ[...]

3.9 Display Test 3 Tests and Diagnostics 3.9 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAh and 55h) to the [...]

3 Tests and Diagnostics 3.9 Display Test Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode 117 1024*768 64K] [Mode 118 1024*768 16M] The dis[...]

3.9 Display Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-19 Subtest 06 “H” pattern display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHH[...]

3 Tests and Diagnostics 3.10 Floppy Disk Test 3.10 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD because the contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Ent[...]

3.10 Floppy Disk Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-21 Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TE[...]

3 Tests and Diagnostics 3.11 Printer Test 3.11 Printer Test NOTE : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE : An IBM compatible printer must be connected to the system to execute this test. Also, printer port wraparoun[...]

3.11 Printer Test 3 Tests and Diagnostics Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE : To execute thi[...]

3 Tests and Diagnostics 3.12 Async Test 3-24 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.12 Async Test NOTE : Printer Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to exe[...]

3.13 Hard Disk Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-25 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is execut[...]

3 Tests and Diagnostics 3.13 Hard Disk Test 3-26 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest. HARD DISK TEST XXXXXXX XXX DIAGNOS[...]

3.13 Hard Disk Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-27 Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder and then reads the data while moving from cylinder to cylinder. (Tests the data interference in the neighbor track.) Worst pat[...]

3 Tests and Diagnostics 3.14 Real Timer Test 3-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real time A [...]

3.14 Real Timer Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-29 Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, m aking sure the date and time are displayed in the following form at: Current date : 12-[...]

3 Tests and Diagnostics 3.15 NDP Test 3-30 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 NDP This test checks the following functions of NDP:  Control word  Status word  Bus  Addition ?[...]

3.16 Expansion Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-31 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound CAUTION : PCMCIA wraparound test is not supported for this model. NOTE: T[...]

3 Tests and Diagnostics 3.16 Expansion Test 3-32 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Subtest 02 RGB monitor ID NOTE: To execute this subtest, an external monitor with monitor ID function is required. Connect the external monitor to the PC for the test of ID acquisition. The judgment of acquisition is based on the panel data. In sim[...]

3.17 CD-ROM/DVD-ROM Test 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-33 3.17 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE : For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX T[...]

3 Tests and Diagnostics 3.18 Error Code and Error Status Names 3-34 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the DIAGNOSTIC TEST. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name (Common) FF Data C[...]

3.18 Error Code and Error Status Names 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-35 Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT FO[...]

3 Tests and Diagnostics 3.18 Error Code and Error Status Names 3-36 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE DA 12 HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR ND[...]

3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-37 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- digit [...]

3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status 3-38 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table 3-4 Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used. “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … Uncorrec[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-39 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appears in the display. ##############################[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST Subtest 01 Pressed key display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s d[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 02 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the < POINTING > di[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST Subtest 03 GP Button This subtest checks the moving of the of the front operation panel button. Press the Toshiba Presentation button after the following message appears. Press [ Assist ] button Press the Toshiba Assist button after the following message appears. Press [ Presentation ] button If the test e[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-43 Subtest 05 USB NOTE : When executing this subtest, USB test module and USB cable must be connected. This subtest checks if USB port works properly. The following menu appears in the display. ##########################################################[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-44 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Subtest 07 LED This subtest checks if each LED lights properly. The following message appears in the display in order. Follow the instructions in the display to execute the test. [HDD Access LED test] Press any key and following message appears in t[...]

3.20 ONLY ONE TEST 3 Tests and Diagnostics Press Enter and return to the ONLY ONE TEST menu. Subtest 0A Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2. Prevent the machine from[...]

3 Tests and Diagnostics 3.20 ONLY ONE TEST 3-46 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE : Be sure to execute the test with the display panel opened. Set the machine on the flat desk. [...]

3.21 Head Cleaning 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-47 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4 from the[...]

3 Tests and Diagnostics 3.22 Log Utilities 3-48 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the display. T[...]

3.22 Log Utilities 3 Tests and Diagnostics 3.22.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED 001 FDD 01 0000 180 00001 00 00 0000 FDD-TIME OUT ER[...]

3 Tests and Diagnostics 3.23 Running Test 3-50 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02, 06) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5. HDD t[...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-51 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk dri[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3-52 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message. [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selecting [...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-53 3. COPY program (a) When COPY is selected, the following message appears. FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a m essage similar to the one below. Inser[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3-54 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 4. DUMP program (a) When DUMP is selected, the following message appears. DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to ste[...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-55 (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD ID R[...]

3 Tests and Diagnostics 3.25 System Configuration 3-56 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3 3.25 System Configuration 3.25.1 Function Description NOTE : To display the system configuration, the write protect tab should be OFF position. If the tab is ON position, move the tab to OFF position and restart the test. Otherwise the corr[...]

3.25 System Configuration 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-57 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter . Then, the following system configuration appears in the display. System Configuration Display : Ver X.XX [Machine Name ???] * - Processor Type = XXXXXX-XXXXXMHz Code = XX L[...]

3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Intel-made a/b/g) 3-58 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.26 Wireless LAN Test Program (Intel-made a/b/g) This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made Calexico 802.11a/b/g). To execute the wireless LAN test, use the Diagno[...]

3.26 Wireless LAN Test Program (Intel -made a/b/g) 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-59 If a defective is found during the test, NG message will appear in the display. Press any key and following message will appear in the display. ************************************************************* * * * SKU N[...]

3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Intel-made a/b/g) 3-60 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) • Disappearance of MAC address data Checking the connection, execute the subtest again. Subtest03 Antenna check & communication test of 11b mode CAUTION: To execute subtest 03-06, use another computer (with Calex[...]

3.26 Wireless LAN Test Program (Intel -made a/b/g) 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-61 When a defective is detected in the test, following typical cause is considered. • • • • • • • • Connection of wireless LAN card Connection of wireless LAN antenna cable (Main/Aux) Condition of wireles[...]

3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Intel-made a/b/g) 3-62 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Subtest05 Communication test of 11g mode This subtest checks the communication of wireless LAN antenna of Calexico 802.11g mode. For more details on procedure and contens of this subtest, refer to Subtest04 Communicati[...]

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-63 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Mode m/Bluetooth/IEEE1394 test in FDD [...]

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program Subtest 01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear. [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00000 LOOPBACK TEST 100Mbps Auto-negotiation TxRx Te[...]

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Subtest 02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear. Testing adapter...hit <ESC> to abort. * External Loopback Test...PASSED Testing completed. * * Loop[...]

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-66 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.27.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Electric Manufacture Co.,Ltd)” for the [...]

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-67 3.27.3 Bluetooth test To execute this test, press 3 and press Enter . NOTE : Use another computer that can communicate by the Bluetooth as a reference machine to perform this test. Insert a floppy disk containing the test[...]

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-68 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ------------------------------------------------------------[...]

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-69 Table 3-5 Error message Message Contents Invalid BD_ADDR (all 00) 0x000000000000 Invalid BD_ADDR (all FF) 0xFFFFFFFFFFFF Invalid BD_ADDR (bit0=1) bit40=1b Invalid BD_ADDR (bit1=1) bit41=1b Invalid BD_ADDR (define in the f[...]

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-70 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table 3-6 Error code for Bluetooth test (BD_ADDR) (2/2) Error code Meaning 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. 0x20 Unsupp[...]

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-71 When the test begins, the machine displays BD_ADDR of the DUT. The progress bar appears when the preparation is completed. The following message is displayed. --------------------------------------------------------------[...]

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-72 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) When the comm unication test has been completed without fail, the DUT machine displays BD_ADDR. If the connection with the tester is completed, the progress bar stops. The following message is shown. ---------------------[...]

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-73 If the DUT machine has any problem or S of the DUT machine is pressed before connection to tester machine, the following message “ INCOMPLETE ” is displayed. -----------------------------------------------------------[...]

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-74 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Error code Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) Error code Meaning 0x01 Unknown HCI Command 0x02 No Connection 0x03 Hardware Failure 0x04 Page Timeout 0x05 Authentication Failure 0x06 Key Mis[...]

3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-75 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value 0x21 Role Change Not Allowed 0x22 LMP Response Timeout 0x23 LMP Error Transaction Collision 0x24 L[...]

3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-76 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.27.4 IEEE1394 test To execute this test, press 4 and Enter . NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appear: *****[...]

3.28 Sound Test program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-77 3 Tests and Dia tics 3.28 Sound Test program gnos This section describes how to perform the Sound test. To execute the sound test, refer to the following description. Prepare a HDD and format it on DOS. Copy all files in the floppy disk in whic[...]

3 Tests and Diagnostics 3.28 Sound Test program 3-78 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) To return to the Sound test menu, press 9 and Enter . Then following message will appear in the display. *********************************** ******** May I Restart ? ******* *********************************** Press any key to continue… After[...]

3.28 Sound Test program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-79 Subtest 02 Sine wave This subtest is executed by loading the COM file (ADSIN.COM). The program expands sine wave data table from 16KB to 64KB, and creates the play data. Then it transfers the data between the DMA and the CODEC to play the sine [...]

3 Tests and Diagnostics 3.28 Sound Test program 3-80 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.28.3 CD Sound (Standard) test To execute the CD Sound (Standard) test, press 3 and Enter . Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appea[...]

3.28 Sound Test program 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-81 Subtest 02 English Narration Selected this subtest, narration in English starts. For more details on the procedure, refer to the subtest01. Subtest 03 Test Tone A CAUTION: Before starting subtest03, be sure to set the sound at proper volume. Th[...]

3 Tests and Diagnostics 3.28 Sound Test program 3-82 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 3.28.3.2 Audio CD CAUTION : This test is not supported in this model. Insert an audio CD and the following menu appears in the display. CD/DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] ; test end [Ctrl]+[C] ; key st[...]

3.29 SETUP 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-83 3.29 SETUP 3.29.1 Function Description This program displays the current system setup inform ation as listed below: 1. Memory (a) Total 2. System Date/Time (a) Date (MM-DD-YYYY) (b) Time (HH:MM:SS) 3. Battery (a) Battery Save Mode (b) PCI Express Link ASPM [...]

3 Tests and Diagnostics 3.29 SETUP 3-84 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 8. Configuration (a) Device Config. 9. I/O Ports (a) Serial (b) Parallel 10. Drives I/O (a) Built-in HDD (b) Select Bay 11. PCI Bus (a) PCI Bus 12. Security Controller (a) TPM (b) Clear TPM Owner 13. Display (a) Power On Display (b) LCD Display Stretch (c) [...]

3.29 SETUP 3 Tests and Diagnostics 3.29.2 Accessing the SETUP Program While pressing ESC , turn on the power. Then press F1 . The following display appears. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-85[...]

3 Tests and Diagnostics 3.29 SETUP 3-86 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) NOTE: 1. The item of Language During Boot up is only for TCL model. 2. The SECURITY CONTROLLER window is displayed when the SETUP is booted during IRT. Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Pres[...]

3.29 SETUP 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-87 The Factory Preset Configuration When you access SETUP, the current configuration is displayed. 1. To show the factory preset configuration, press Home . 2. Press End and then press Y to accept the factory preset settings. NOTE: When you execute the default[...]

3 Tests and Diagnostics 3.29 SETUP SETUP Options The SETUP screen is divided into functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s mem ory. (a) Total This field displays the total amount of mem ory installed and is automatically calculated by the computer. You [...]

3.29 SETUP 3 Tests and Diagnostics Low Po wer The following shows low power settings. (a) Battery Save Mode When “User Setting” is selected, the sub-window, BATTERY SAVE OPTION is displayed. The following set of options can be selected in the submenu. Processing Speed This feature changes the CPU processing speed. High CPU operates at high spee[...]

3 Tests and Diagnostics 3.29 SETUP 3-90 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) (b) PCI Express Link ASPM Enabled Saves power consumption, when the PCI Express device is not used. (Default) Auto Saves power consumption, when the PCI Express device is not used while the battery is working. Disabled Disables the power saving function and[...]

3.29 SETUP 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-91 (c) User Password This item sets User password. For details on setting user password, refer to the User’s Manual. (d) Master Password This item sets the Master HDD password. This can be set Master + User is set in the HDD password Mode. For details, refer[...]

3 Tests and Diagnostics 3.29 SETUP 3-92 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) (b) HDD Priority This option enables to select the pr iority for the Built-in HDD, optional second HDD. Built-in HDD → Second HDD → USB (Default) Second HDD → Built-in HDD → USB Built-in HDD → USB → Second HDD Second HDD → USB → Built-in HDD[...]

3.29 SETUP 3 Tests and Diagnostics (c) Execute-Disable Bit Capability Selects the function to reports whether the CPU Execute-Disable Bit is available or not to OS. When the CMOS is damaged, the default is Available . When Home is pressed, the setting is not changed and the setting is kept. Available Reports that the function is available. Not Avai[...]

3 Tests and Diagnostics 3.29 SETUP 3-94 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) (f) Diagnostic Mode This option sets whether the BIOS Setup Diagnostic test is enabled. Disabled The Diagnostic test is disabled. (Default) Enabled The Diagnostic test is enabled. (g) Language During Bootup This option selects the language during bootup. Th[...]

3.29 SETUP 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-95 9. I/O ports This option controls settings for the parallel port. NOTE: Do not assign the same interrupt request level and I/O address to the serial port and PC card. (a) Serial Use this option to set the COM level for the serial port. The serial port inter[...]

3 Tests and Diagnostics 3.29 SETUP When the “Parallel Port Mode” (see settings below) is set to ECP , the DMA channel can also be set to 1 or 3 . The default is 3. LPT setting Interrupt level I/O address DMA channel LPT 1 7 378H 3 (Parallel port default) LPT 2 5 278H 3 LPT 3 7 3BCH 3 Not Used Disables the port When you select one of the above o[...]

3.29 SETUP 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-97 12. Security controller (a) TPM Disables the security controller called TPM (Trusted Platform Module). When the cursor is on the Enable ( Disable ) and the Space is pressed, message is displayed and the PC waits Y or N key input by the user. When Y is press[...]

3 Tests and Diagnostics 3.29 SETUP (c) TV Type This option lets you make settings for television display. NTSC (Japan) TV in Japanese system NTSC (US) TV in the U.S. system (Default) PAL TV in Europe system 14. Peripheral Use this option to select the parallel port mode and hard disk mode. (a) Internal Pointing Device This option enables and disabl[...]

3.29 SETUP 3 Tests and Diagnostics TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-99 (c) Parallel Port Mode The options in this tab are ECP and Standard Bi-directional. ECP Sets the port mode to Extended Capabilities Port (ECP). For most printers, the port should be set to ECP. (Default) Std. Bi-Direct. This setting should be used with some[...]

3 Tests and Diagnostics 3.29 SETUP 3-100 [ CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 16. PCI LAN This option enables/disables the Built-in LAN functions. (a) Built-in LAN Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions.[...]

Chapter 4 Replacement Procedures [CONFIDENTIAL][...]

4 Replacement Procedures 4-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4 -iii Chapter 4 Contents 4.1 General .................................................................................................................... ... 4-1 4.2 Battery pack ............................................................................................[...]

4 Replacement Procedures 4-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 4.31 LCD cover latch ....................................................................................................... 4-82 4.32 Fluorescent Lamp..................................................................................................... 4-83 Figures F[...]

4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4 -v Figure 4-28 Removing the video cable holder ................................................................ 4-44 Figure 4-29 Removing the video board ........................................................................... 4-45 Figure 4-30 Removing the GPU heat s[...]

4 Replacement Procedures 4-vi [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Figure 4-61 to 4-64 Replacing Samsung fluorescent lamp (SXGA+) (1) to (4) .................. 4-88 to 4-90[...]

4.1 General 4 Replacement Procedures 4 Replaceme nt Procedure s 4.1 General This section explains how to disassemble the computer and replace Field Replaceable Units (FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart below is a guide to which FRUs need to be removed in order to remove others. Always start by r[...]

4 Replacement Procedures 4.1 General 4-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Safety Precautions Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs ha[...]

4.1 General 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-3 Before You Begin Look over the procedures in this section before you begin disassembling the computer. Familiarize yourself with the disassembly and reassem bly steps. Begin each procedure by removing the AC adapter and the battery pack as instructed in th[...]

4 Replacement Procedures 4.1 General 4-4 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Disassembly Procedures The computer has two basic types of cable connectors: • Pressure Plate Connectors • Coaxial Cable Connectors • Normal Pin Connectors To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s[...]

4.1 General 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-5 Tools and Equipment The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the safety of those around you. Proper use of these devices will increase the success rate of your repairs and lower the cost for damaged or destro[...]

4 Replacement Procedures 4.1 General 4-6 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Screw Tightening Torque When you fasten screws, be sure to follow the torque list below. CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Tos[...]

4.1 General 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-7 Color of Screw Shaft To avoid mistakes on the screw length, screw shafts are colored as follows:  Even number length screw: brown  Odd number length screw: white  Special length screw: blue Screws whose lengths are indicated to one or more decim a[...]

4 Replacement Procedures 4.2 Battery pack 4.2 Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: When handling battery packs, be careful not to short circuit the terminals. Also do not drop, hit or apply impact, do not scratch, break, twist or bend the battery pack. 1. Turn of[...]

4.2 Battery pack 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-9 Installing the Battery pack To install the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. For environmental re[...]

4 Replacement Procedures 4.3 Express card/PC card 4.3 Express card/PC card Removing the Express card/PC card To remove the Express card/ PC card follow the steps below and refer to Figure 4-2 and 4-3. CAUTION: Before you remove the Express card PC card, refer to the car’s documentation and to your operating system documentation for proper procedu[...]

4.3 Express card/PC card 4 Replacement Procedures 5. Press the eject button for the PC card you want to remove to extend the button. 6. Press the extended eject button to pop the PC card out. 7. Grasp the PC card and pull it out. Eject button PC card Figure 4-3 Removing the PC card Installing the Express card/PC card To install the Express card/PC [...]

4 Replacement Procedures 4.4 SD card 4.4 SD card Removing the SD card To remove the SD card, follow the steps below and refer to Figure 4-4. CAUTION: Before you remove the SD card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions. 1. Push the SD card in and release it to pop the ca[...]

4.5 HDD 4 Replacement Procedures 4.5 HDD CAUTION : When handling the HDD, do not press the top surface as shown by the arrow. Hold it by the sides. Removing the HDD To remove the HDD, follow the steps below and refer to Figure 4-5 to 4-7. 1. Turn the computer upside down. 2. Loosen the screw (with an e-ring) and remove the HDD cover while releasing[...]

4 Replacement Procedures 4.5 HDD 3. Pull the tab of the HDD assembly to remove it from the connector of the HDD cable. Be careful not to damage the connector. HDD assembly Tab Connector Figure 4-6 Removing the HDD assembly NOTE: The following steps describe how to disassemble the HDD assembly, however, do not disassemble if the HDD is working prope[...]

4.5 HDD 4 Replacement Procedures 4. Place the HDD assembly on a flat surface, and remove the following screw s . • M3 × 4S FLAT HEAD screw × 4 5. Separate the HDD and HDD Holder . CAUTION: Do not apply pressure to the top or bottom of the HDD. HDD HDD Holder M3 × 4S FLAT HEAD M3 × 4S FLAT HEAD Figure 4-7 Separating the HDD and HDD holder TECR[...]

4 Replacement Procedures 4.5 HDD 4-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Installing the HDD To install the HDD, follow the steps below and refer to Figure 4-5 to 4-7. CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage the HDD. 1. Seat the HDD in the HDD Holder and secure them with the following screw s[...]

4.6 Slim select bay module 4 Replacement Procedures 4.6 Slim select bay module Removing the Slim select bay module To remove the slim select bay m odule, follow the steps below and refer to Figure 4-8 and 4-9. CAUTION: The slim select bay module can become hot with use. Be careful when removing the module. 1. Remove the following screw securing the[...]

4 Replacement Procedures 4.6 Slim select bay module 3. Remove the following screws securing the connector and plastic brace. • M2 × 8S BIND screw × 2 4. Remove the connector and plastic brace from the slim select bay module. 5. Remove the following screws securing the plastic fram e. • M2 × 3S S-THIN HEAD screw × 5 M2 × 3S S-THIN HEAD scre[...]

4.6 Slim select bay module 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-19 Installing the Slim select bay module To install the slim select bay module, follow the steps below and refer to Figure 4-8 and 4-9. 1. Set the plastic frame on the side of the slim select bay module, and secure it with the following screws[...]

4 Replacement Procedures 4.7 Memory module 4.7 Memory module Removing the Memory module To remove the mem ory module, make sure the computer is in boot m ode and powered off, follow the steps below and refer to Figure 4-10 to 4-11. 1. Loosen the screw (with an e-ring) and remove the memory cover while releasing latches. Memory cover Screw (with an [...]

4.7 Memory module 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-21 Installing the Memory module To install the memory m odule, make sure that the computer is in boot mode and powered off, follow the steps below and refer to Figure 4-10 to 4-11. CAUTION: When installing only one memory module, be sure to insert it i[...]

4 Replacement Procedures 4.8 Keyboard 4.8 Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figure 4-12 to 4-15. 1. Turn over the computer and open the display. 2. Insert your fingers into the slits on both sides and lift up the keyboard holder to remove. Keyboard holder Figure 4-12 Removing keyboard holder [...]

4.8 Keyboard 4 Replacement Procedures 3. Remove the following screws securing the keyboard. • M2.5 × 2.8B FLAT HEAD screw × 2 Keyboard M2.5 × 2.8B FLAT HEAD Figure 4-13 Removing the keyboard holder and screws 4. Lift the upper side of the keyboard fixed with double-sided tape. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-23[...]

4 Replacement Procedures 4.8 Keyboard 5. Lift the keyboard upward a little and turn it face down on the palm rest. NOTE: The bottom of the key board is stuck on the middle frame with double-sided tapes at following two points. . Double-sided tape 6. Remove the following screws and keyboard support plate . • M2.5 × 16B FLAT HEAD screw × 1 • M2[...]

4.8 Keyboard 4 Replacement Procedures 7. Disconnect the keyboard flexible cable from the connector CN3200 on the system board and remove the keyboard . Keyboard flexible cable CN3200 Figure 4-15 Removing the keyboard TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-25[...]

4 Replacement Procedures 4.8 Keyboard Installing the Keyboard To install the keyboard, follow the steps below and refer to Figure 4-12 to 4-15. 1. Place the keyboard face down on the top cover. 2. Connect the keyboard flexible cable to the connector CN3200 on the system board. 3. Insert the guides of the keyboard support plate first, then place the[...]

4.9 SW membrane 4 Replacement Procedures 4.9 SW membrane Removing the SW membrane To remove the SW m embrane, follow the steps below and refer to Figure 4-16. 1. Disconnect the SW membrane cable from the connector CN3250 on the system board. 2. Push the latch A in the direction in the following figure and lift up the flexible cable portion of SW me[...]

4 Replacement Procedures 4.9 SW membrane 4-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 2. Inserting the portion A of the flexible cable portion under the guide and push down the metal portion to engage the latch. 3. Push the latch B and slide the SW membrane left. 4. Connect the SW membrane cable from the connector CN3250 on the system [...]

4.10 Display assembly 4 Replacement Procedures 4 Replacement Procedu res 4.10 Display assembly Removing the Display assembly To remove the display assembly, follow the steps below and refer to Figure 4-17 to 4-20. 1. Turn the computer face down and remove the following screws on the bottom. • M2.5 × 4B FLAT HEAD screw × 1 (“4B” in the figur[...]

4 Replacement Procedures 4.10 Display assembly 2. Peel off the black insulator from the HDD slot and disconnect the Speaker cable from the connector CN6170 on the sound board. Black insulator Speaker cable CN6170 HDD slot Figure 4-18 Removing the display assembly (2) 3. Turn the computer face up and open the display. 4. Disconnect the LCD cable fro[...]

4.10 Display assembly 4 Replacement Procedures 8. Peel off the insulator and remove the following screws . • M2.5 × 6B FLAT HEAD screw × 3 M2. 5 x 6 B FLAT HEAD Insulato r LCD cable CN5000 Bluetooth cable CN9700 CN4400 Finger print sensor cable Touch pad cable CN3201 Figure 4-19 Removing the display assembly (3) TECRA M5 Maintenance Manual (960[...]

4 Replacement Procedures 4.10 Display assembly 9. Remove the display assembly from the base assembly while releasing the latches and place the display assembly next to the base assembly. CAUTION: As the wireless LAN antenna cables are still connected to the wireless LAN card on the base assembly, be careful not to break the antenna cables. Display [...]

4.10 Display assembly 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-33 Installing the Display assembly To install the display assembly, follow the steps below and refer to Figure 4-17 to 4-20. 1. Place the display assembly on the base assembly and secure the latches. 2. Connect the LCD cable to the connector CN5000[...]

4 Replacement Procedures 4.11 MDC (Modem Daughter Card) 4.11 MDC (Modem Daughter Card) Removing the MDC To remove the MDC, follow the steps below and refer to Figure 4-21. 1. Remove the following screws securing the MDC. • M2 × 4S BIND screw × 2 CAUTION: When removing the MDC, lift it up right above. Otherwise, the MDC or connector may be damag[...]

4.11 MDC (Modem Daughter Card) 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-35 Installing the MDC To install the MDC, follow the steps below and refer to Figure 4-21. 1. Connect the modem cable to the connector on the MDC. 2. Set the MDC and press it carefully to connect it to the connector CN3010 on the system bo[...]

4 Replacement Procedures 4.12 Wireless LAN card 4.12 Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, make sure the com puter is in boot mode and powered off, follow the steps below and refer to Figure 4-22 to 4-23. NOTE: The wireless LAN card is an option. CAUTION: Do not try to remove the wireless LAN card with th[...]

4.12 Wireless LAN card 4 Replacement Procedures 2. Disconnect the wireless LAN antenna cables (black and white) from the wireless LAN card using an antenna coaxial cable disconnector. 3. Remove the following screw securing the wireless LAN card. • M2 × 4S BIND screw × 1 4. Disconnect the wireless LAN card from the connector CN 2600 on the syste[...]

4 Replacement Procedures 4.12 Wireless LAN card 4-38 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Installing the Wireless LAN card To install the wireless LAN card, make sure that the computer is in boot m ode and powered off, follow the steps below and refer to Figure 4-22 to 4-23. CAUTION: Be sure to switch the computer off before install[...]

4.13 Internal microphone 4 Replacement Procedures 4.13 Internal microphone Removing the Internal microphone To remove the internal microphone, follow the steps below and refer to Figure 4-24. 1. Peel off the glass tape and disconnect the microphone cable from the connector CN6050 on the sound board. 2. Remove the internal microphone with a micropho[...]

4 Replacement Procedures 4.14 Sound board 4.14 Sound board Removing the Sound board To remove the sound board, follow the steps below and refer to Figure 4-25 to 4-26. 1. Disconnect the sound board cable from the connector CN9510 on the sound board and the connector CN9500 on the system board. 2. Disconnect the USB cable from the connector PJ9511 o[...]

4.14 Sound board 4 Replacement Procedures CN9501 CN9500 Sound board cable USB cable Figure 4-26 Removing the cables Installing the Sound board To install the sound board, follow the steps below and refer to Figure 4-25 to 4-26. 1. Install the sound board from the right side on the base assembly. 2. Connect the USB cable to the connector PJ9511 on t[...]

4 Replacement Procedures 4.15 RTC battery 4-42 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) 4.15 RTC battery WARNING: When replacing the RTC battery, be sure to use a genuine battery authorized by Toshiba. Installing the wrong battery could cause a battery explosion or other damage. If the RTC battery is found abnormal, it must not be insta[...]

4.15 RTC battery 4 Replacement Procedures Removing the RTC battery To remove the RTC battery, follow the steps below and refer to Figure 4-27. 1. Disconnect the RTC battery cable from the connector CN9390 on the system board. 2. Open the insulator and remove the RTC battery . RTC battery CN9390 Insulator RTC battery cable Figure 4-27 Removing the R[...]

4 Replacement Procedures 4.16 Video board 4.16 Video board Removing the Video board To remove the video board, follow the steps below and refer to Figure 4-28 to 4-29. 1. Remove the video cable holder while releasing latches. (one latch from the back) 2. Disconnect the video cable from the connector CN9600 on the system board. Latches video cable h[...]

4.16 Video board 4 Replacement Procedures 4. Remove the video board from the slot of the base assem bly. Video board Figure 4-29 Removing the video board Installing the Video board To install the video board, follow the steps below and refer to Figure 4-28 to 4-29. 1. Connect the video cable to the connector CN9610 on the video board. 2. Install th[...]

4 Replacement Procedures 4.17 GPU heat sink 4.17 GPU heat sink Removing the GPU heat sink To remove the GPU heat sink, follow the steps below and refer to Figure 4-30. 1. Remove the following screws and GPU holder . • M2 × 4S BIND screw × 2 2. Remove the GPU heat sink . GPU heat sink M2 × 4S BIND GPU holder Figure 4-30 Removing the GPU heat si[...]

4.17 GPU heat sink 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-47 Installing the GPU heat sink To install the GPU heat sink, follow the steps below and refer to Figure 4-30. 1. Install the GPU heat sink in place. 2. Set the GPU holder on the GPU heat sink and secure it with the following screws . • M2 × 4S BIN[...]

4 Replacement Procedures 4.18 CPU heat sink/CPU 4.18 CPU heat sink/CPU Removing the CPU heat sink/CPU To remove the CPU heat sink/CPU, follow the steps below and refer to Figure 4-31 to 4-32. CAUTION: 1) The CPU can become very hot during operation. Be sure to let it cool before starting repair work. 2) When you remove the CPU, wipe the grease off [...]

4.18 CPU heat sink/CPU 4 Replacement Procedures 3. Remove the CPU heat sink . CAUTION: When removing the heat sink, be careful not to damage the CPU under the fin. 4. Unlock the CPU by turning the cam counterclockwise on the CPU socket by 90 degrees with a flat-blade screwdriver. Figure 4-32 Unlocking the CPU 5. Remove the CPU . CAUTION: When remov[...]

4 Replacement Procedures 4.18 CPU heat sink/CPU Installing the CPU heat sink/CPU To install the CPU heat sink/CPU, follow the steps below and refer to Figure 4-31 to 4-34. 1. Make sure the cam is in the open position. 2. Seat the CPU in the CPU socket. Make sure the direction and position of CPU is correct to avoid damaging pins on the CPU. CAUTION[...]

4.18 CPU heat sink/CPU 4 Replacement Procedures 4. Apply new grease on the CPU using a special syringe as shown in the following figure. Apply quarter of scale (0.25ml) of grease evenly on the CPU chip. When silicon grease is already applied to the CPU, wipe them off with a close in advance. CAUTION: When installing the CPU, apply new grease on the[...]

4 Replacement Procedures 4.19 Fan 4.19 Fan Removing the Fan To remove the fan, follow the steps below and refer to Figure 4-35. 1. Remove the following screws securing the fan. • M2.5 × 4B FLAT HEAD screw × 2 2. Peel off the glass tape and disconnect the fan cable from the connector CN8771 on the system board. 3. Remove the fan from the slot. M[...]

4.19 Fan 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-53 Installing the Fan To install the fan, follow the steps below and refer to Figure 4-35. 1. Install the fan to the slot. 2. Connect the fan cable to the connector CN8771 on the system board. 3. Secure the fan cable with the glass tape . 4. Secure the fan with[...]

4 Replacement Procedures 4.20 System board/HDD cable/DC-IN jack 4 Replaceme nt Procedure s 4.20 System board/HDD cable/DC-IN jack Removing the System board/HDD cable/DC-IN jack To remove the system board/HDD cable/DC-IN jack, follow the steps below and refer to Figure 4-36 to 4-39. 1. Remove the HDD cable holder A from the slot of the base assem bl[...]

4.20 System board/HDD cable/DC-IN jack 4 Replacement Procedures 4. Disconnect the LAN cable and modem cable from the connectors CN4100 and CN3011 on the system board. CN4100 CN3011 LAN cable Modem cable HDD cable Figure 4-37 Removing the system board/HDD cable/DC-IN jack (2) 5. Lift up the system board (with DC-IN jack and HDD cable ). 6. Peel off [...]

4 Replacement Procedures 4.20 System board/HDD cable/DC-IN jack 7. Disconnect the DC-IN jack cable from the connector CN8800 on the system board and remove the DC-IN jack from the slot. DC-IN jack CN8800 DC-IN jack cable Figure 4-39 Removing the system board/HDD cable/DC-IN jack (4) Installing the System board/HDD cable/DC-IN jack To install the sy[...]

4.21 LAN/Modem jack 4 Replacement Procedures 4.21 LAN/Modem jack Removing the LAN/Modem jack To remove the LAN/Modem jack, follow the steps below and refer to Figure 4-40. 1. Peel the insulators and acetate tapes . 2. Take out the modem cable and remove the LAN/Modem jack from the slot. LAN/Modem jack Insulator A cetate ta p e Modem cable Figure 4-[...]

4 Replacement Procedures 4.22 PC card slot 4.22 PC card slot Removing the PC card slot To remove the PC card slot, follow the steps below and refer to Figure 4-41. 1. Turn up the insulator on the back. 2. Remove the following screws and PC card slot . • M2 × 3S S-THIN HEAD screw × 2 • M2 × 8S S-THIN HEAD screw × 2 PC card slot M2x3S S-THIN [...]

4.23 Battery lock/Battery latch/ODD latch 4 Replacement Procedures 4.23 Battery lock/Battery latch/ODD latch Removing the Battery lock/Battery latch/ODD latch To remove the battery lock/battery latch/ODD latch, follow the steps below and refer to Figure 4-42. 1. Remove the battery lock cap from the bottom of the computer while unlatching. 2. Remove[...]

4 Replacement Procedures 4.23 Battery lock/Battery latch/ODD latch 4-60 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Installing the Battery lock/Battery latch/ODD latch To install the battery lock/battery latch/ODD latch, follow the steps below and refer to Figure 4-42. 1. Set the spring to the ODD latch and install them to the base assembl[...]

4.24 LCD unit/FL inverter 4 Replacement Procedures 4.24 LCD unit/FL inverter Removing the LCD unit/FL inverter To remove the LCD unit/FL inverter, follow the steps below and refer to Figure 4-43 to 4-46. 1. Remove the keyboard holder . (Refer to Figure 4-12 on page 4-22.) 2. Remove the mask seals (2 points), mask rubbers (2 points) and following sc[...]

4 Replacement Procedures 4.24 LCD unit/FL inverter 5. Remove the FL inverter while peeling off the double-sided tape. FL inverter FL cable HV cable Insulator Figure 4-44 Removing the FL inverter 6. Carefully lift up the top of the LCD unit to access the LCD cable. NOTE: When lifting up the top of the LCD unit, hold the corners of the LCD unit. The [...]

4.24 LCD unit/FL inverter 4 Replacement Procedures CAUTION : When removing the LCD cable, be careful not to damage the connector. LCD cable Glass tape LCD unit Figure 4-45 Removing the LCD unit TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-63[...]

4 Replacement Procedures 4.24 LCD unit/FL inverter 9. Remove the following screws and two LCD supports from the LCD. • M2 × 3S S-THIN HEAD screw × 4 M2 × 3S S-THIN HEAD LCD M2 × 3S S-THIN HEAD LCD support Figure 4-46 Removing the LCD support NOTE: 1) Be careful not to apply pressure to the ICs along the edge of LCD unit. The ICs are easily da[...]

4.24 LCD unit/FL inverter 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-65 Installing the LCD unit / FL inverter To install the LCD unit / FL inverter, follow the steps below and refer to Figure 4-43 to 4-46. 1. Set two LCD supports to the LCD and secure them with the following screws . • M2 × 3S S-THIN HEAD scr[...]

4 Replacement Procedures 4.25 Touch pad 4.25 Touch pad Removing the Touch pad To removing the touch pad, follow the steps below and refer to Figure 4-47. 1. Remove the following screws securing the touch pad assem bly from the back. • M2.5 × 4B FLAT HEAD screw × 2 2. Remove the touch pad cover while releasing the latches. 3. Remove the touch pa[...]

4.25 Touch pad 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-67 Installing the Touch pad To install the touch pad, follow the steps below and refer to Figure 4-47. 1. Connect the touch pad cable to the connector on the touch pad and stick the glass tape . 2. Install the touch pad assembly to the slot. 3. Install to[...]

4 Replacement Procedures 4.26 Finger print sensor board 4.26 Finger print sensor board Removing the Finger print sensor board To remove the finger print sensor board, follow the steps below and refer to Figure 4-48. 1. Remove the speaker cable from the guides. 2. Peel off the glass tape on the finger print sensor cable . 3. Lift up the tip of brack[...]

4.26 Finger print sensor board 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-69 Installing the Finger print sensor board To install the finger print sensor board, follow the steps below and refer to Figure 4-48. 1. Connect the finger print sensor cable to the connector on the finger print sensor board. 2. Place the[...]

4 Replacement Procedures 4.27 Bluetooth module 4.27 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below and refer to Figure 4-49. CAUTION: Do not try to remove the Bluetooth module with the computer turned on. You can damage the computer or Bluetooth module. Do not touch the connectors on the Blueto[...]

4.27 Bluetooth module 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-71 Installing the Bluetooth module To install the Bluetooth module, follow the steps below and refer to Figure 4-49. 1. Connect the Bluetooth cable to the connector on the Bluetooth module. 2. Install the Bluetooth module to the slot. 3. Connect th[...]

4 Replacement Procedures 4.28 Hinge 4.28 Hinge Removing the Hinge To remove the hinge, follow the steps below and refer to Figure 4-50-a to 4-53. 1. Remove the LCD cable holder A while releasing the latch. LCD cable holder A Latches Figure 4-50-a Removing the LCD cable holder 4-72 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

4.28 Hinge 4 Replacement Procedures 2. Remove the following screws . • M2.5x3B S-THIN HEAD screw × 2 • M2.5x4B FLAT HEAD screw × 2 3. Remove the hinge from the top cover. Hinge M2.5 × 4B FLAT HEAD M2.5 × 3B S-THIN HEAD M2.5 × 3B S-THIN HEAD Hinge Figure 4-50-b Removing the hinge from top cover TECRA M5 Maintenance Manual (960-542) [CONFIDE[...]

4 Replacement Procedures 4.28 Hinge 4. Peel of the insulator on the middle frame. 5. Remove the wireless LAN and Bluetooth cables from the guides of the hinge on the back. 6. Pull out the wireless LAN and Bluetooth cables from the hole. Insulator Hole Wireless LAN and Bluetooth cables Hinge Guides Figure 4-51 Removing the LCD cable 4-74 [CONFIDENTI[...]

4.28 Hinge 4 Replacement Procedures 7. Remove the LCD cable holder B while releasing the latch. 8. Remove the following screw and earth plate . • M2 × 4B S-THIN HEAD screw × 1 9. Remove the following screw securing the hinge (left). • M2.5 × 4S Tapping screw × 1 10. Remove the hinge (left) while sliding and turning it. 11. Pull out the LCD [...]

4 Replacement Procedures 4.28 Hinge 12. Peel off the insulator and remove the following screw securing the hinge (right). • M2.5 × 4S Tapping screw × 1 M2.5 × 4S Tapping Hinge (right) Insulator Figure 4-53 Removing the hinge Installing the Hinge To install the hinge, follow the steps below and refer to Figure 4-50-a to 4-53. 1. Install the hin[...]

4.28 Hinge 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-77 4. Install the hinge (left) and secure it with the following screw . • M2.5 × 4S Tapping screw × 1 5. Install the earth plate and secure it with the following screw . • M2 × 4B S-THIN HEAD screw × 1 6. Install the LCD cable holder B while engaging [...]

4 Replacement Procedures 4.29 Speaker 4.29 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-54. 1. Take out the speaker cable and right speaker from the slot. (The speaker cable is stuck to the base at one point with a double-sided tape ) 2. Peel off three insulators and remove the lef t speaker from [...]

4.29 Speaker 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-79 Installing the Speaker To install the speaker, follow the steps below and refer to Figure 4-54. 1. Install the left speaker into the slots and pass the speaker cables along the guides . 2. Install the right speaker and pass the speaker cable in place. 3.[...]

4 Replacement Procedures 4.30 Wireless LAN antenna/Bluetooth antenna 4.30 Wireless LAN antenna/Bluetooth antenna Removing the Wireless LAN antenna/Bluetooth antenna To remove the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-55. 1. Remove the nine acetate tapes securing the wireless LAN antenna cables and Blue[...]

4.30 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-81 Installing the Wireless LAN antenna/Bluetooth antenna To install the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-55. 1. Install the wireless LAN antennas and Bluetooth antenna on the[...]

4 Replacement Procedures 4.31 LCD cover latch 4.31 LCD cover latch Removing the LCD cover latch To remove the LCD cover latch, follow the steps below and refer to Figure 4-56. 1. Remove the LCD cover cap while pushing three latches from the LCD cover latch side. 2. Remove the LCD cover latch . Be careful not lose the spring . LCD cover cap LCD cove[...]

4.32 Fluorescent Lamp 4 Replacement Procedure TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-83 4 4.32 Fluorescent Lamp This system uses LCD modules from the following suppliers. The procedure for replacing the fluorescent lamp is different for each LCD module. Refer to the appropriate procedure. Type Part No. Supplier Section 14.1-inch (XG[...]

4 Replacement Procedure 4.32 Fluorescent Lamp 4.32.1 Replacing the 14.1-inch XGA Samsung Fluorescent Lamp CAUTION : When replacing the fluorescent lamp, wear finger covers or gloves to avoid contaminating or damaging the LCD panel. Be careful not to let dust or other foreign substance into the module. Disassembling the 14.1-inch XGA Samsung Fluores[...]

4.32 Fluorescent Lamp 4 Replacement Procedure 2. Remove the white tape and Al (aluminum ) tape. White Tape Al tape White tape Figure 4-58 Replacing Samsung fluorescent lamp (XGA) (2) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-85[...]

4 Replacement Procedure 4.32 Fluorescent Lamp 3. Separate top chassis and the mold frame. Figure 4-59 Replacing Samsung fluorescent lamp (XGA) (3) 4. Separate the panel assembly and the backlight assembly. CAUTION : Handle with care not to damage the COF of S/D ICs. Figure 4-60 Replacing Samsung fluorescent lamp (XGA) (4) 4-86 [CONFIDENTIAL] TECRA [...]

4.32 Fluorescent Lamp 4 Replacement Procedure TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-87 Assembling the 14.1-inch XGA Samsung Fluorescent Lamp To assemble the 14.1-inch XGA Samsung fluorescent lam p, follow the opposite steps for disassemble.[...]

4 Replacement Procedure 4.32 Fluorescent Lamp 4.32.2 Replacing the 14.1-inch SXGA+ Samsung Fluorescent Lamp CAUTION : When replacing the fluorescent lamp, wear finger covers or gloves to avoid contaminating or damaging the LCD panel. Be careful not to let dust or other foreign substance into the module. To replace the 14.1-inch SXGA+ Samsung fluore[...]

4.32 Fluorescent Lamp 4 Replacement Procedure 2. Remove the lamp-wire tape and Al tape. Lamp-wire tape Al tape Figure 4-62 Replacing Samsung fluorescent lamp (SXGA+) (2) 3. Remove the two screws from the PCB. Left Right Figure 4-63 Replacing Samsung fluorescent lamp (SXGA+) (3) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-89[...]

4 Replacement Procedure 4.32 Fluorescent Lamp 4. Separate the panel assembly from the BLU. CAUTION : Handle with care not to damage the TAB Figure 4-64 Replacing Samsung fluorescent lamp (SXGA+) (4) 4-90 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

4.32 Fluorescent Lamp 4 Replacement Procedure TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-91 Assembling the 14.1-inch SXGA+ Samsung Fluorescent lamp The assembly procedure of the 14.1-inch SXGA+ Samsung fluorescent lam p is the reverse of the above disassembly procedure.[...]

4 Replacement Procedure 4.32 Fluorescent Lamp 4-92 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

[CONFIDENTIAL] Appendices[...]

Appendices App-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

Appendices TECRA M5 Maintenance Manual ( 960-542) [CONFIDENTIAL] App-iii Appendix Content s Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ................................................................................................. B-1 B.1 System Board [...]

Appendices App-iv [ CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) C.21 CN5300 DVI/TV interface connector (40-pin)................................................... C-21 C.22 CN8800 DC-IN connector (4-pin) ...................................................................... C-22 C.23 CN8810 1 st Battery connector (10-pin) ..................[...]

Appendices TECRA M5 Maintenance Manual ( 960-542) [CONFIDENTIAL] App-v Appendix H EC/KBC rew rite Procedur es....................................................................... H-1 Appendix I Reliability ........................................................................................................ .I - 1[...]

Appendices App-vi [ CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Figures Figure B-1 System board ( FDBGS* ) layout (front) ....................................................... B-1 Figure B-2 System board ( FDBGS* ) layout (back) ....................................................... B-3 Figure B-3 GN board ( FDBGN* ) layout (front/back) [...]

Appendices TECRA M5 Maintenance Manual ( 960-542) [CONFIDENTIAL] App-vii T able C-9 MDC interface connector (12-pin) ................................................................. C-16 T able C-10 Modem connector (4-pin)............................................................................... C-16 T able C-1 1 Keyboard interface connector [...]

Appendices App-viii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) T able C-38 Serial connector (9-pin) .................................................................................. C-29 T able C-39 S-V ideo connector (4-pin) .............................................................................. C-29 T able D-1 Scan codes (set 1 [...]

Appendix A Handling the LCD Module Appendices Appendix A P Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assem bly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it [...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. TECRA M5 [...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. A-4 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960[...]

Appendix A Handling the LCD Module Appendices 9. Do not disassemble the LCD module. Disassem bly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These m aterials can release gas that can damage the panel’s polarization. TECRA M5 Maintenance [...]

Appendices Appendix A Handling the LCD Module A-6 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

Appendix B Boar d Layout Appendices Appendix B Board Layout B.1 System Board (FDBGS*) Front V iew Figure B-1 System board (FDBGS *) layout (front) TECRA M5 Maintenance Manual ( 960-542) [CONFIDENTIAL] B-1[...]

Appendices Appendix B Boar d Layout B-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table B-1 System board (FDBGS*) ICs and connectors (front) Number Name CN4100 Network interface connector CN8810 Main Battery connector CN8800 DC-IN connector CN301 1 Modem relay connector CN5080 RGB connector CN2600 PCI Express card connector CN8771 Fan co[...]

Appendix B Boar d Layout Appendices B.2 System Board (FDBGS *) Back V iew Figure B-2 System board (FDBGS*) layout (back) TECRA M5 Maintenance Manual ( 960-542) [CONFIDENTIAL] B-3[...]

Appendices Appendix B Boar d Layout B-4 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table B-2 System board (FDBGS*) connectors (back) Number Name CN2300 Docking interface connector CN1850 HDD connector IS2101 SD card slot CN1400 DIMM0 slot CN1410 DIMM1 slot[...]

Appendix B Boar d Layout Appendices B.3 GN Board (FDBGN*) Front and Back V iew (front) (back) Figure B-3 GN Board (FDBGN*) layout (front/back) Table B-3 GN Board (FDBGN*) connectors (front/back) Number Name J6310 Headphone connector J6051 External microphone connector CN4620 USB connector CN6170 S peaker connector CN951 1 USB harness connector CN60[...]

Appendices Appendix B Boar d Layout B.4 GR Board (FDBGR*) Front and Back V iew (front) (back) Figure B-4 GR Board (FDBGR*) layout (front/back) Table B-4 GR Board (FDBGR*) connector (front) Number Name CN9610 System board interface connector CN961 1 Serial connector CN5502 S-Video connector B-6 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

Appendix B Boar d Layout Appendices B.5 GF Board (FDBGF*) Front and Back V iew (front) (back) Figure B-5 GF Board (FDBGF*) layout (front/back) Table B-5 GF Board (FDBGF*) connectors (back) Number Name CN9540 System board interface connector TECRA M5 Maintenance Manual ( 960-542) [CONFIDENTIAL] B-7[...]

Appendices Appendix B Boar d Layout B-8 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-1 Appendix C Appendix C Pin Assignments System board C.1 CN1400 SO-DIMM0 connector (200-pin) Table C-1 SO-DIMM0 connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MR0R9-B0V I 2 GND - 3 GND - 4 ADQ05-B1P I/O 5 ADQ07-B1P I/O 6 ADQ04-[...]

Appendices Appendix C Pin Assignments C-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table C-1 SO-DIMM0 connector (200-pin) (2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 63 ADQ28-B1P I/O 64 ADQ25-B1P I/O 65 GND - 66 GND - 67 ADM3-B1P I 68 ADQS3-B1N I/O 69 N.C. - 70 ADQS3-B1P I/O 71 GND - 72 GND - 73 ADQ26-B1P I/O 74 ADQ29-B1P I/O [...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-3 Table C-1 SO-DIMM0 connector (200-pin) (3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 133 GND - 134 ADQ38-B1P I/O 135 ADQ34-B1P I/O 136 BDQ39-B1P I/O 137 ADQ35-B1P I/O 138 GND - 139 GND - 140 ADQ44-B1P I/O 141 ADQ40-B1P I/O 142 ADQ45-B1P I/O 143 A[...]

Appendices Appendix C Pin Assignments C-4 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) C.2 CN1410 SO-DIMM1 connector (200-pin) Table C-2 SO-DIMM1 connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MR0R9-B0V I 2 GND - 3 GND - 4 BDQ05-B1P I/O 5 BDQ07-B1P I/O 6 BDQ04-B1P I/O 7 BDQ06-B1P I/O 8 GND - 9 GND - 10 BDM0-B1P [...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-5 Table C-2 SO-DIMM1 connector (200-pin) (2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 63 BDQ28-B1P I/O 64 BDQ25-B1P I/O 65 GND - 66 GND - 67 BDM3-B1P I 68 BDQS3-B1N I/O 69 N.C. - 70 BDQS3-B1P I/O 71 GND - 72 GND - 73 BDQ26-B1P I/O 74 BDQ29-B1P I/O[...]

Appendices Appendix C Pin Assignments C-6 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table C-2 SO-DIMM1 connector (200-pin) (3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 135 BDQ34-B1P I/O 136 BDQ39-B1P I/O 137 BDQ35-B1P I/O 138 GND - 139 GND - 140 BDQ44-B1P I/O 141 BDQ40-B1P I/O 142 BDQ45-B1P I/O 143 BDQ41-B1P I/O 144 GND - 145 GN[...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-7 C.3 CN1801 Select bay interface connector (72-pin) Table C-3 Select bay interface connector (72-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 GND - 3 NC - 4 GND - 5 NC - 6 GND - 7 GND - 8 CDCHG2-S5P I 9 BTMP2-SXP I/O 10 PSCL-S5P I 11 BT2[...]

Appendices Appendix C Pin Assignments C-8 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) C.4 CN1850 SATA interface connector (11-pin) Table C-4 SATA interface connector (11-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 ZSATT0-P1P I 2 ZSATT0-P1N I 3 GND - 4 ZSATR0-P1N I 5 ZSATR0-P1P I 6 GND - 7 P3V - 8 GND - 9 P5V - 10 GND - 11 GND - [...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-9 C.5 CN2100 PC card interface connector (150-pin) Table C-5 PC card interface connector (150-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 GND - 3 NC - 4 NC - 5 NC - 6 NC - 7 NC - 8 NC - 9 GND - 10 NC - 11 NC - 12 NC - 13 NC - 14 NC[...]

Appendices Appendix C Pin Assignments C-10 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542) Table C-5 PC card ard interface connector (150-pin) (2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 71 GND - 72 ZUSBEX-E3P I/O 73 ZUSBEX-E3N I/O 74 GND - 75 GND - 76 GND - 77 GND - 78 ACCD2-P3N I 79 ACCLKR-PYN I/O 80 ACAD31-PYP I/O 81 ACD02-PYP I/[...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-11 Table C-5 PC card interface connector (150-pin) (3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 145 ACAD01-PYP I/O 146 ACAD02-PYP I/O 147 ACAD00-PYP I/O 148 ACCD1-P3N I 149 GND - 150 GND - C.6 IS2101 SD card interface connector (12-pin) Table C-6 [...]

Appendices Appendix C Pin Assignments C-12 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542) C.7 CN2300 Docking interface connector (240-pin) Table C-7 Docking interface connector (240-pin) (1/4) Pin No. Signal Name I/O Pin No. Signal Name I/O A1 DSKDC - A2 GND - 1 DCOUT - 2 DCOUT - 3 DOCDT1-S3N I 4 IF-P5V - 5 EXMSCK-P5P I/O 6 EXKBCK-P5P I/O 7 [...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-13 Table C-7 Docking interface connector (240-pin) (2/4) Pin No. Signal Name I/O Pin No. Signal Name I/O 69 DILSON-E3P O 70 NC - 71 GND - 72 NVDSDA-P5P I/O 73 GND - 74 GND - 75 GND - 76 DHSYNC-P5P O 77 NVBSDA-P5P I/O 78 NC - 79 GND - 80 NC - 81 NC - 82 NC [...]

Appendices Appendix C Pin Assignments C-14 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542) Table C-7 Docking interface connector (240-pin) (3/4) Pin No. Signal Name I/O Pin No. Signal Name I/O 143 TXD-PYN O 144 RING-PYP I 145 PE-P5P I 146 PDB07-P5P I/O 147 PDB06-P5P I/O 148 GND - 149 GND - 150 PDB04-P5P I/O 151 PDB01-P5P I/O 152 PDB02-P5P I/O[...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-15 Table C-7 Docking interface connector (240-pin) (4/4) Pin No. Signal Name I/O Pin No. Signal Name I/O 217 GND - 218 NC - 219 NC - 220 NC - 221 GND - 222 NC - 223 NC - 224 NC - 225 GND - 226 NC - 227 NC - 228 NC - 229 GND - 230 NC - 231 NC - 232 NC - 233[...]

Appendices Appendix C Pin Assignments C-16 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542) Table C-8 Mini PCI Express interface connector (52-pin) (2/2) Pin No. Signal Name I/O Pin No. Signal Name I/O 39 NC - 40 GND - 41 NC - 42 NC - 43 NC - 44 NC - 45 NC - 46 NC - 47 NC - 48 1R5-P1V - 49 NC - 50 GND - 51 NC - 52 P3V - 1T GND - 2T GND - C.9 C[...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-17 C.11 CN3200 Keyboard interface connector (34-pin) Table C-11 Keyboard interface connector (34-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 P5V - 2 SPY-PXP O 3 SP-GND - 4 SPX-PXP O 5 SP-P5V - 6 P5V - 7 KBSC15-S3N O 8 KBSC14-S3N O 9 KBRT07-S3N I[...]

Appendices Appendix C Pin Assignments C-18 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542) C.13 CN3401 Parallel interface connector (25-pin) Table C-13 Parallel interface connector (25-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 STROB-P5N O 2 PDB00-P5P I/O 3 PDB01-P5P I/O 4 PDB02-P5P I/O 5 PDB03-P5P I/O 6 PDB04-P5P I/O 7 PDB05-P5P [...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-19 C.15 CN4100 LAN interface connector (14-pin) Table C-15 LAN interface connector (14-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 ZMDI2P-EYP I/O 2 ZMDI2N-EYN I/O 3 ZMDI3P-EYP I/O 4 ZMDI3N-EXN I/O 5 ZMDIOP-EYP I/O 6 ZMDION-EYN I/O 7 ZMDI1P-EYP I[...]

Appendices Appendix C Pin Assignments C-20 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542) C.18 CN4610 USB connector (4-pin) Table C-18 USB connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 USBOPS-E5V O 2 (ZUSBP0-E3N) I/O 3 (USBPEN-E3N)+ ZUSBP0-E3P) I/O 4 GND - 1T GND - 2T GND - C.19 CN5000 LCD interface connector (40-pin) T[...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-21 C.20 CN5080 RGB connector (15-pin) Table C-20 RGB connector (15-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 RED-PXP O 2 GREEN-PXP O 3 BLUE-PXP O 4 NC - 5 GND - 6 GND - 7 GND - 8 GND - 9 DDC-P5V - 10 GND - 11 NC - 12 CRTSDA-P5P I/O 13 SHSYNC-P[...]

Appendices Appendix C Pin Assignments C-22 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542) C.22 CN8800 DC-IN connector (4-pin) Table C-22 DC-IN connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 ADPDC - 2 ADPDC - 3 GND - 4 GND - C.23 CN8810 1 st Battery connector (10-pin) Table C-23 1st Battery connector (10-pin) Pin No. Sign[...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-23 C.26 CN9500 GN board interface connector (40-pin) Table C-26 GN board interface connector (40-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 NC - 2 NC - 3 NC - 4 ROTENB-P3P I 5 ROTENA-P3P I 6 P5V - 7 VOLBYP-P3P I/O 8 GND - 9 ACZIN0-P3P I 10 ACZR[...]

Appendices Appendix C Pin Assignments C-24 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542) C.28 CN9700 GF board interface connector (8-pin) Table C-28 GF board interface connector (8-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 ZUSBFS-E3P I/O 3 ZUSBFS-E3N I/O 4 GND - 5 FGSPON-S3N O 6 E3V - 7 NC - 8 NC - 1T GND - 2T GND -[...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-25 GN Board C.29 PJ9510 System board interface connector (40-pin) Table C-29 System board interface connector (40-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 SND-P5V - 2 SND-P5V - 3 SND-P5V - 4 SND-P5V - 5 ATBEEP-P3P I 6 SND-GND - 7 SND-GND - 8 [...]

Appendices Appendix C Pin Assignments C-26 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542) C.31 CN4620 USB interface connector (8-pin) Table C-31 USB interface connector (8-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O A1 USB1PS-E5V - A2 ZUSBP6-E3N I/O A3 ZUSBP6-E3P I/O A4 GND - B1 USB1PS-E5V I B2 ZUSBP4-E3N I/O B3 ZUSBP4-E3P I/O B4 GN[...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-27 C.35 J6310 Headphone connector (6-pin) Table C-35 Headphone connector (6-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 A-GND - 2 HEADL-PXP I 3 HEADR-PXP I 4 (POWER) - 5 A-GND - 6 NC -[...]

Appendices Appendix C Pin Assignments C-28 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542) GF Board C.36 CN9540 System board interface connector (8-pin) Table C-36 System board interface connector (8-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 NC - 2 NC - 3 E3V - 4 FGSPON-S3N I 5 GND - 6 ZUSBFS-E3N I/O 7 ZUSBFS-E3P I/O 8 GND 1T GND[...]

Appendix C Pin Assignments Appendices TECRA M5 Maintenance Manual (960-542) [CO NFIDENTIAL] C-29 GR Board C.37 CN9610 System board interface connector (20-pin) Table C-37 System board interface connector (20-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 TV-GND - 2 TVY-PXP O 3 TVC-PXP O 4 TV-GND - 5 GND - 6 NC - 7 NC - 8 NC - 9 NC - 10 GND [...]

Appendices Appendix C Pin Assignments C-30 [CONFID ENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] D-1 Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F0 16 03 2 @ 03 83 1E F0 1E 04 3 # 04 84[...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 ¦ 2B AB 5D F0 5D *2 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E0 52 E0[...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc Refer to table 2-25 126 Pause Refer to table 2-25 202 Fn *5 203 Win [...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 76 DEL E0 AA E0 53 E[...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79 ← E0 2A E0 4B E0 [...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73 F0 73 25 O (6) 4D CD 74 F0 74 2[...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co mm o n * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix E Key Layout Appendices Appendix E Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figur e E-1 UK keyboar d E.2 United St ates (US) Key board Figur e E-2 US keyboar d TECRA M5 Maintenance Manual ( 960-542) [CONFIDENTIAL] E-1[...]

Appendices Appendix E Key Layout E-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

Appendix F W iring diagrams Appendices Appendix F Appendix F Wiring diagrams F .1 Serial Port Wrap around Connector Figur e F-1 Serial port wrapar ound connector F .2 LAN Loopback Connector Figur e F-2 LAN loopback connector TECRA M5 Maintenance Manual ( 960-542) [CONFIDENTIAL] F-1[...]

Appendices Appendix F W iring diagrams F-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

Appendix G BIOS r ewrite pr ocedur es Appendices Appendix G Appendix G BIOS rewrite procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool:  BIOS/EC/KBC rewriting disk for the com puter that has renewed BIOS data. Rewriting the BIOS 1. Set[...]

Appendices Appendix G BIOS r ewrite pr ocedur es G-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

Appendix H EC/KBC r ewrite pr ocedur es Appendices TECRA M5 Maintenance Manual ( 960-542) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC rewrite procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system. Tools T o rewrite the EC/KBC, you need the following tool:  EC/KBC rewriting disk for the [...]

Appendices Appendix H EC/KBC r ewrite pr ocedur es H-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]

Appendix I Reliability Appendices TECRA M5 Maintenance Manual ( 960-542) [CONFIDENTIAL] I-1 Appendix I Appendix I Reliability The following table shows MTBF (Mean T im e Between Failures). Table I-1 MTBF Time (hours) MTBF 5,337[...]

Appendices Appendix I Reliability I-2 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)[...]