Toshiba NVSPRO manual

1 Network Video Recorder NVS User Manual NVSPRO8-2U-X NVSPRO8-4U-X model no. Please carefully read these instructions before using this product. Save this manual for future use.[...]

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31472A B 3 Surve illix™ NVS PRO Operations Ma nual (G5 Ha rdware & Vers ion 4 .5 Software ) Manual Editi on 31472 AB – OCTOBER 20 12 Printed in USA No part of this documentati on may be reproduced in any means, electronic or mechanic al, for any purpose, except as expressed in the Software License Agreement. Tos hiba Am er ic a In for m ati[...]

4 LIMITED W ARRANTY NETWORK V IDEO RECORDER The Imaging S y stems Division of Toshib a A merica I nformation Systems, Inc. ("ISD") makes the following limited warr anties. These limited warranties extend to the Original End - Us er ("You[r]" ). Limited Three (3) Year Warranty of Labor and Parts The Imaging Sy stems Divi sion of [...]

31472A B 5 I MP O R T ANT S AF E G U AR D S 1. Read Owne r’s Manua l – A fter un packi ng th is pro duct, read t he own er’ s manu al c areful ly, and foll ow all the o perati ng and o ther ins truction 2. Power Sourc es – This produc t shoul d be oper ated o nly from t he typ e of power sourc e indicat ed on the la bel. If y ou ar e not su[...]

6 IMPORTANT SAFEGU A RDS, c ontinued 16. Damage Req uiring Servi ce – Unplu g the u nit from the outle t and refer servic ing to qualif ied se rvice personnel under the f ollowing c onditions: a. When the p ower - su ppl y cor d or plug is dama ged. b. If liqui d has been s pill ed, or obj ects hav e fall en into th e uni t. c. If the un it has b[...]

31472A B 7 A VOID VOLATILE LIQUID Do not use vol atile li quids, suc h as an insect s pray, near the unit. Do not l eave rub ber or plasti c products touching t he unit for a l ong time . They wi ll leav e marks on the fi nish. Do not use a chemi cally saturated cl oth . NOTES ON M A INTEN ANCE To keep the rec order alw ays operati onal we recommen[...]

8 WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN O R MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT O PEN THE CA BINET . REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION CAUT ION: TO R EDUCE TH E R ISK O F E LECT RIC SHOCK , DO NOT RE MOVE CO VER (O R BACK) . NO U SER-S ERV ICEAB[...]

31472A B 9 RACK MOUNT INSTR UCTIONS Elevated Oper ating Amb ient – If ins talled in a c losed or mul ti - unit rack as sembly, t he operating a mbient tempe rature of th e rack environment may be greater t han roo m ambient. The refore, consi deration should be giv en to install ing the equi pment in an environment c ompatible with the max imum a[...]

10 Disclaimer We discl aim any responsi bility and shall be held har mless for any damages or losses i ncurred by the user in any of the followi ng cases: 1. Fire, earth quake or any ot her act of God; acts by third parties ; misuse by the user, whether int entional o r accidental; use under ext reme operating condi tions. 2. Malfunction or non - f[...]

31472A B 11 Table of Content s PREFACE ............................................................................................................................................................. 15 About this Guide .....................................................................................................................................[...]

12 Edit Liv e View Channe ls ................................................................................................................................ 33 Screen Div ision But tons ................................................................................................................................ . 33 64 Channel S creen Div ision [...]

31472A B 13 Save to JPG or AVI ........................................................................................................................................ 68 Bookmarks ....................................................................................................................................... 69 Cli p Bac kup ................[...]

14 Emergency Agent Window .............................................................................................................. 98 Search Alarm W in dow ..................................................................................................................... 99 Remote Softw are Overview .........................................[...]

31472A B 15 PREFA CE ABOUT THIS G UIDE This manual is a setup and maintenanc e guide that c an be used fo r referenc e when setting up t he recorde r and for troubleshoo ting wh en a problem occ urs. Only auth orized pe rsonnel should at tempt to r epair thi s unit. Toshiba reserv es the right t o make c hanges to the r ecorde r s re presented by t[...]

16 INT RODUCT ION PRODUCT DESCR IPTI ON A Sur veillix NVS Pr o is a network vi deo reco rder , a serve r that pe rforms as a High Definiti on Network Di gital Rec order. By uti lizing t he many features of a comput er, includi ng processi ng power, s torage capaci ty, graphi cs compr ession, and sec urity feat ures, the rec order is more powerful t[...]

31472A B 17 FEATURES Surveill ix recorders inc lude the fol lowing new fe atures: • Optimiz ed and designed for Microsoft ® Windows 7 E mbedded • Supports up to 6 4 network c ameras • Remote system operation & c onfigur ation • Supports mul tiple si multaneous remo te connecti ons • PAN / TILT / ZOOM control s • Simultaneous v ideo[...]

18 CONTRO L S AND CONNEC T IONS This c hapter includes the f ollowing inf ormation: • Input / Output Connecto r Locations • Front Panel C ontrols and LE Ds • Rear Panel Co nnectors[...]

31472A B 19 F RONT P ANEL C ONTROLS The front panel of the rec order cont ains the devic es that will be commonl y used for data removal, retrieval, a nd backup repl acement. T he most common co mponents and buttons are shown belo w. 2U Front Panel 4U Front Panel Cooling fan intake USB ports Power switch Reset LEDs Power Failure Fan Failure NIC2 NI[...]

20 REAR PANEL CONNE CTOR S The rear panel of the recor der contai ns the connecto rs used to attach ca meras, sensors , and rel ays to the rec order . B elow ar e diagrams that outline th e locati on and descri ption of eac h connecto r. 2U Rear Panel 4U Rear Panel AC power Optical output USB USB Network eS AT A USB Cooling fan 5.1 Surround sound L[...]

31472A B 21 GETTING ST ARTED This c hapter includes the f ollowing inf ormation: • Included Compone nts • Setting up th e DVR Hardw are • Optional Compo nents[...]

22 IDENTI FYING INCLUDED COM PONENTS Surveill ix recorders come with a mou se, keyboard and selected s oftwa re and cables . Identify th e following c omponents to m ake sure everything has b een prope rly incl uded with the new recorder . If any of the followi ng items are mi ssing, c ontact the deal er to arra nge a replacement. NVR Case Key (var[...]

31472A B 23 KEYBO ARD SETUP To attach the key board to t he record er , plug t he end of th e Keyboard into a USB p ort l ocated on the back of th e machi ne. MOUSE SETUP To attach the m ouse to the r ecorder , plug the end of the mouse int o a USB port locate d on the back of the mach ine. The mouse uses a c ursor cal led a point er. Pointers c om[...]

24 MONI TOR SETUP The recorder h as the foll owing conne ctions av ailable to at tach a monitor. HDM I Output To TV / Digital Monitor DVI - I Output To TV / Digital Monitor DVI to SVGA Adapter Connect adapte r to DVI out put to con nect an analog VGA Monit or . Attach the m oni tor or moni tors to the r ea r of the recorder usi ng the cabl e suppli[...]

31472A B 25 H AR D DRI VE ARRAY ( 2U ONLY) Hard drives i n the NVS Pro 8 - 2U are arranged t op to bottom i n the HDD ca ge. A mini mum of one and a maximu m of four ha rd drives may be instal led in the h ard drive cag e. The har d drive instal led in bay o ne contai ns the operati ng sys tem and if removed will render the recorder inop erable. Re[...]

26 R ACKMOUNT KIT I NSTALL ATI O N This s ection provides information on install ing the Surve illix 2U and 4U NVR s i nto a rack uni t with the rack rail s provided. The re are a variety of rack units on the market which may mean the assembl y procedur e wi ll differ slightl y. You should refer t o the install ation instructi ons that came wi th t[...]

31472A B 27 Installing the Inner Rail Extensions Each rackmount kit inc ludes a set of i nner rail s in two sec tions: inner rails and i nner rail extens ions. The i nner rai ls are pre - attach ed to the chassis , and do not inte rfere with nor mal use of the chassi s if you deci de not to use a se rver rack. T he inner rail extens ion is attac he[...]

28 4U FRONT BEZEL I NSTALLA TION The 4U is shi pped with handl es attached t o the front of the unit. I f you cho ose to mount the fro nt bezel to yo ur recor der, you wil l need to re move the handl es and attach the bez el before att aching the rackmount rai ls. 1. Remove the two screws f rom each h andle. 2. Ins tall t he include bezel clips and[...]

31472A B 29 NVR BAS ICS This c hapter includes the f ollowing inf ormation: • Becoming famil iar with t he Display s creen • Defining Scree n Divis ions[...]

30 SETTING THE TIME AND D AT E 1. Exit to Wi ndows by cli cking Exit on th e Display screen and then cl icki ng Rest art in Wi ndows Mode . 2. Click t he Start button > Cont rol Panel . 3. Click Date and Time i nside Control P anel . 4. Adjust the Dat e and Time. 5. When finished, click Apply , then OK , then cl ose all open windows and r estart[...]

31472A B 31 DISPLAY SC REEN Each time the recorder sta rts, the pro gram defaults to the Dis play screen. The foll owing diagram outl ines the buttons and f eatures us ed on the Dis play screen. You s hould be come famili ar with thes e options as this is the screen that will be displayed the maj ority of the time. CPU Mete r Use the CPU me ter to [...]

32 CAMERA VIEW Recording Sta tus Indicator The camera stat us for each c amera i s displ ayed in the upper ri ght corne r on the Video Display Area. The fol lowing are the di fferent states for each camera : Rec ording Displayed when t he camera i s curren tly being rec orded to the recorder . Moti on Dete ction Displ ayed when a camer a (set up fo[...]

31472A B 33 EDIT LI VE VIEW CHANN ELS By default, the recorder only all ows live v ideo from four network chann els at one time on the l ocal server. T his protec ts the proces sor resources fo r recording data. The SC S software al lows you to v iew live v ideo fro m multiple rec orders at once an d with the sam e limitat ions that the rec order h[...]

34 64 Chann el Scr een Div ision To access channels 17 - 32, 3 3 - 48, and 49 - 6 4 on a 64 - ch annel NVS, Mouse over the c hannel sec tion indic ator next to the screen div ision butto ns. The channel sec tion will display as 16X 1, 16X 2, an d 16X 4 to indicate t he channel s ection you a re current ly viewi ng. Click t he desired channel sectio[...]

31472A B 35 SETUP O PT IONS This c hapter includes the f ollowing inf ormation: • Setup Overview • Camera Setu p • Network Video • Motion • Schedule • Network • Administrati ve • Information • PTZ[...]

36 SETUP OVERV IEW The Setup optio ns all ow you to optimi ze your recorde r by adjusti ng things like camera n ames, restart s chedules , recording s chedules and more. It is extremely important that you setup your recorder co rrectly for s everal reaso ns . • Rec ording Sche dules – Inc rease th e amount of pe rtinent reco rded video that is [...]

31472A B 37 CAMERA SETUP • Select Camera – Selects the camera to be edite d. • Selected Cam era Display – Dis play s the live c amera feed from th e came ra selected. • Sensor Connect ion – Sepecify which sensors ar e currently in use • Camera Name – Spec ify a nam e for eac h camera. Defin e Camera N ame Selec ted Camer a Display[...]

38 NETWORK VI DEO Conn ecting a Net work Dev ice Connecting Manual ly 1. From the Live V iew screen, click Setup . 2. Click Network Video . 3. Select your net work devi ce from the Device Type list. 4. Type a Device Name . 5. Type the IP/URL address , Port# , Us er ID and Password of the devi ce. 6. Click Add . 7. Click Apply . 8. Proceed to As sig[...]

31472A B 39 A ssigning a Network Dev ice to a Ch annel 1. From the Live V iew screen, click Setup . 2. Click Network Video . 3. Click t he Channe l Set up tab. 4. Click an av ailable c hannel on the Channel Lis t . 5. Type the desi red Positi on Name . 6. On the Select Device li st, selec t the appropriate n etwork devi ce added pr eviously . 7. If[...]

40 A ssigning Audio Channels to a Network Dev ice 1. From the Live V iew screen, click Setup . 2. Click Network Video . 3. Click t he Audio Setup tab. 4. Click an av ailable c hannel on the Channel Lis t . 5. On the Select Device li st, selec t the appropriate n etwork devi ce added pr eviously . 6. To record the net work audi o, select t he Recor [...]

31472A B 41 A ssigning Dua l Streams Dual stream s upport enabl es you to t ake advantage of two diffe rent strea ms from an IP c amera. On e stream c an be high def inition forensic vi deo, while the other stre am can be a l ower resol ution for li ve displ ay. This allows for SCS or Remote to di splay more cam eras while util izing l ower bandwid[...]

42 Camera Configura tion The Camera C onfiguration t ab displ ays informati on on all c ameras connec ted to the Survei llix recorder. Note The maximum bit ra te with a non - RAID recordi ng solution i s 90 megabit s per second. Disable/ Enabl e Live Video • To disabl e the live v iew of a network device (to cons erve resou rces), uns elect the c[...]

31472A B 43 Accessing the Configuration Me nu Use the Survei llix interface to acc ess basic network devi ce menu functi ons. 1. From the Live V iew screen, click Setup . 2. Click Network Cameras . 3. Click t he Came ra Conf iguration tab. 4. Highlight the des ired came ra. 5. Click Setup Network Device . Upgrade and Registra tion Have the fol lowi[...]

44 Obtaining the Unloc k Code 1. Open an Intern et browswe r and go to http://regi ster.surv eilli xdvrsupport.co m 2. Type the Product Se rial N umber that was provided by Surveillix . 3. Type the Syst em ID genera ted by the recor der. 4. Click Subm it . 5. Verify t he info rmation. 6. Click Next if the informati on is c orrect. 7. Once vali date[...]

31472A B 45 MOTION S ETUP The recorder all ows the user to adjus t several di fferent Mo tion Settings an d create mot ion detect ion areas. Create a Moti on A rea 1. From the Dis play screen, c lick Setup . 2. Click Moti on . 3. Select a camera from the S elect Ca mera list. 4. Select the De tect D etail Motio n Are a check box. 5. Click Clear . 6[...]

46 GENERA L SETUP Display IP Camera Key F rame Decod ing Th is will onl y show key frames (I - frames ) in t he live vi ew in order to reduc e the CPU load. E nabling thi s fun ctio n does not impact recorded o r remote streami ng video. Use Full Screen Stretch the S urveilli x interface to us e the f ull monitor screen bas ed on the r esolution s [...]

31472A B 47 Voice Warn ing The record er allows us ers to play a s ound file whe n either a Mo tion event or Sensor event occur s . T his fil e can be a custom cr eated sound file that is unique to the appli cation. The s elected WAV fi le is pl ayed through speak ers attach ed to the r ecorder . 1. Click t he Open Sound Fi le icon to browse for a [...]

48 Hybrid Sensor S e tup This i nterface is used t o link Hard Co ntact Sensor Inputs f rom supported N etwork Devi ces to the recorder s oft ware. The Network Dev ice List i s a lis t of availabl e IP camera devi ces that have s ensors ena bled. Whe n a device is selected, the l ower t able will populate with a list of t he sensors for the devi ce[...]

31472A B 49 A ut o Seque nce Setting Auto Sequenc ing is avai lable either i n the Displ ay screen when Auto Se quenci ng has been ena bled. Auto S equencing c onveniently display s video channel s at specif ied intervals and sequences through eac h sel ected channel. Cust om Mode Create non - standa rd scre en divisi on layouts. Skip 0 FPS Cha nne[...]

50 SCHEDULE SE TUP Recording Sc hedule The Recording Schedule win dow allows you to create diffe rent reco rding s chedules based on the day, time, and type of rec ording desired . In addition, this window cont ains the Sy stem Resta rt options. Singl e Day S electio n / Mult i Day se lection Creat e Spec ial Day recor ding s ched ules R ecor ding [...]

31472A B 51 Sensor Schedule The Sensors wil l supersed e all other types of rec ording m odes (Motion an d Continuo us). Regardl ess of the recording sc hedule of a particular came ra, if a sensor event occurs the as sociated c ameras wil l begin rec ording as a Se nsor Event. Sensor Reco rdings will be flagged and s earchable us ing the Ind ex Sea[...]

52 Scheduling A larm Events There are th ree types of A larm Event s: • ALARM EVENT: T his option l ogs the Alarm Events on t he local server. • CENTRAL STAT ION: This option sen ds a Map Alarm to S CS. • EMERGENCY AGE NT: Thi s option sends the A larm Event t o the E mergency Agent softwa re. Motion can be designated as an alar m event. Ofte[...]

31472A B 53 Deletin g a ‘Spec ial Day’ Sched ule 1. Select a date f rom the Sp ecial Days list. 2. Click Delete Special Day . Sy stem Restar t Setup Restart Setup al lows you to define a schedule whe rein the rec order autom aticall y restarts acc ording to spec ified parameters . Create S ystem Re start Schedu le 1. From the Dis play screen, c[...]

54 NETWORK SETUP Network Setup allows the use r to adjust s ettings suc h as Ports, setu p emergency P PP informati on for use with the Emer gency Agent an d enable Remote Ac cess. View IP Add ress Display s the IP address of the reco rder. Transp ort Rate Throttles the bandwi dth on the reco rder. Thi s option is based on pe rcentages of i mages s[...]

31472A B 55 AD M INI STRATIVE SE TUP Disk Manag ement The Disk Manageme nt wind ow is a nati ve Windows func tion. Thi s window display s the partition s cheme and h ealth st atus of the H a rd Disk Drives in the reco rder. This window is often used to t roublesho ot a recorder, or verify the a mount of H ard Driv e storage instal led. For more inf[...]

56 Setting Up DDNS Dynamic Domain Name Sys tem (DDNS) is a service that provides a s tatic address to simpl ify remot e connecti on to the recor der . Thi s service i s most useful for install ations where the WA N (publi c) IP address is dynamic (changes from ti me to time ). Most publ ic IP addresses a re dynamic unless a stati c address has be e[...]

31472A B 57 Us er Manage ment The User Manage ment Consol e allo ws the admini strator to cre ate, edit, and delete us er accounts . Each us er acc ount can be assi gned different pri vileges to l imit the us age of the rec order system. Users can b e giv en administrato r privi leges by enabl ing all right s, however only the tru e administrat or [...]

58 User Rank The User Ranki ng structu re allows th e option to as sign a privi lege level to users who access the recorde r remotel y (1 - 10 where on e has the highest p rivilege ). For ex ample : S ince only one user is all owed to use t he PTZ c ontrols at any on e time, a us er with a rank of 1 will kick a user with a rank of 2 out of the PTZ [...]

31472A B 59 Log Management The Log Manage ment window provi des you the opt ions to ove rwrite log fi les or schedule lo g deletion . Set U p Log Management Options 1. From the Admi nistrativ e setup cli ck Log Man agement . 2. Select Log File Ov erwri te Opt ion to enable. 3. Select Overw rite o r Do No t Ov erwri te . 4. If Overwrite is selec ted[...]

60 Status C heck / Em ail General 1. From the Dis play scree n, click Setu p . 2. Click Administrative . 3. Click Status Check/Email. 4. Select En able Email Alarm . 5. Enter a From Name and email Addr ess . N ote T his name and ad dress will appea r in the From line of email al ert messages. 6. Enter the SMT P informati on for the email ac count t[...]

31472A B 61 Storage Check 1. Set up the Gene ral and Us ers tabs fi rst. 2. Select Use Stor age Check . 3. Define the freq uency of sto rage chec ks (in minutes ). 4. Select an addit ional Al ert Op tion i f desi red: Beep or Popup Message . 5. Add a Comment that will be seen i n the email message if d esired. 6. When you are fi nished, cli ck Appl[...]

62 SMART Alert 1. Set up the Gene ral and Us ers tabs fi rst. 2. Select En able SMART Alarm . 3. Define the freq uency of SMA RT statu s checks (in hours). 4. Select the ty pe of SMART ev ent to tri gger an acti on. 5. If selecti ng for tempe rature checks , define t he maximum H DD temperature. Note Recommend 65 ˚ C/150 ˚ F if usi ng Tempe rat u[...]

31472A B 63 INFORM ATIO N The Informati on display allows users to define th e site code nec essary for connecti ng to remo0te s oftware, save comments r elative to the recorder, sto re tech su pport and co ntact numbe r informati on, and see t he currently running se rver softwar e versi on. Site Code A user - specifi ed unique i dentificati on na[...]

64 SEARCH This c hapter includes the f ollowing inf ormation: • Search Overvi ew • Daylight Sav ing Time • Index Search • Preview Sea rch • Graphic Search • Motion Searc h[...]

31472A B 65 SEARCH OVER VIEW The recorder h as several opti ons that allow the use r to eas ily search t hrough, and fin d, a partic ular section of video. F rom Motion/Se nsor indexing to c alendar vi ews highlight ing days with reco rded video; the recor der is equippe d to hel p the user quic kly find a specif ic video or event . The followi ng [...]

66 A djus t the Brightness of an I mage Select an image t o adjust by double - clicki ng on the desired i mage. Multi ple images c annot be adjuste d at one ti me. 1. Move the Bri ghtness sli de bar to the right or left t o adjust the bright ness. 2. Reset the B ri ghtness by m oving the s lider back t o the center of the bar. Zooming in on an I ma[...]

31472A B 67 PERFORM ING A B ASIC S E AR C H There are sev eral different types of s earches tha t can be perf ormed on t he recorder . The most bas ic inv olves sel ecting the date , time, camera, and click ing play. 1. Click t he Calendar button t o select a date. 2. Select a ti me by clic king the up and down arro ws to the right of the tim e dis[...]

68 SAVE TO JPG OR A VI The recorder can export s ingle image s in a JP G Image file for mat and sav e video c lips i n an AVI format. Both JPG and AV I file for mats are the most comm only us ed graphic al formats to day. Virtu ally ev ery computer offers s ome type of support fo r these fi le formats which make them the mos t ideal formats to use.[...]

31472A B 69 Bookmar ks Use bookmarks to mark a vi deo clip duri ng a search. Ex port book marked data using the Cli p Backup fe ature. 1. P erform a sea rch for the desired vide o. 2. Stop playback at the beginni ng of the desired cli p. 3. Right - clic k the video and sel ect Start Bo okmark . 4. Click the Play button to contin ue play back. 5. St[...]

70 Clip B ackup Within the Sav e option, Cl ip Backup can also be uti lized to bac kup a singl e camera or multi ple chan nels. The Cli p Backup opti on gives you t he abili ty to choose a backup ti me fra me, choose a s pecific camera or cameras , add memos, and ev en include th e Backu p Viewer if n eeded. 1. From the Searc h screen, cl ick Save [...]

31472A B 71 INDEX S EARCH Using the Ind ex Search c an greatly d ecrease the amount of time spent se arching th rough saved v ideo. The In dex Search al lows you t o perform a sea rch based on cri teria su ch as Sens or, Motion an d Instant Re cord events. Perform ing an Ind ex Search 1. Click t he Calendar button on the Sea rch screen t o select t[...]

72 PREVIEW SEA RCH Preview Sea rch can be used i n a nu mber of circums tances to q uickly find an exact mom ent wher e an event, s uch as a thef t, occurr ed. The Preview Sea rch gives a 24 Hour visual overview of a singl e camera by separating a 24 hour peri od (1 day ) into 24 imag es, one i mage for each ho ur of the d ay. The searc h can then [...]

31472A B 73 Perform ing a Pr evie w Search 1. Select a si ngle camera ch annel. 2. Click Preview . 24 images di splay. If t here is no recorded video d uring a po rtion of th e day, “No Image” will be displ ayed where the image woul d be. 3. Refine the se arch by doubl e - clicki ng on an image to s elect it. 6 images di splay. If neede d, retu[...]

74 OBJECT SE ARCH Object Search i s a powerf ul search ut ility that is used to s earch a region o n the vi deo for any mo tion chang es. Resul ts are neatl y display ed and can be vi ewed quickly . Perform ing an Obj ect Searc h 1. Select a si ngle camera ch annel. 2. Click Object Search . 3. Click and drag t he mouse on t he vide o displ ay to de[...]

31472A B 75 MOTION S EARCH The Motion Sea rch provi des a dynami c display of the levels of motion in re corded video. A djust the l evel of mot ion to only pl ay clips of video at or abov e that lev el. To enable motion data to be s aved fo r Motion sea rch, ensure t hat you sele ct the foll owing settings : 1. O n the Motion setup page un der Mot[...]

76 SEARCH IN LI VE The Search in Li ve feature allows us ers to rev iew events imme diately while monitori ng li ve video. Pause, rewind, and resume li ve video within sec onds of an alarm event or s uspic ious acti vity. 1. Move the mouse c ursor ove r the desi red live vi deo display on t he Live Di splay sc reen. 2. Right - clic k and choose Sea[...]

31472A B 77 PAN / TILT / ZOOM This c hapter includes the f ollowing inf ormation: • Overview • Setting up th e PTZ • Creating and Vi ewing a P reset Positi on • Creating and Vi ewing a P reset Patter n[...]

78 PAN /TILT / ZOOM OVE RVI EW The PTZ controls withi n the recorde r allow for p owerful c ontrol over th e cameras. This can be ex tremely be nefici al to you by i ncreasing the usefulness of the rec orded video. Using the PT Z controls , you can c reate custom p reset confi gurations th at c an continuously sweep across large a reas. Note PTZ se[...]

31472A B 79 Creating and V iewing Preset Positions A Preset Posi tion is a user - defined l ocation whe re the camer a can be poi nted, zo med - in, and foc used. Preset postions can be define d and labeled if t he came ra supports th is. Creatin g a Pres et 1. Inside Setup, c lick PT Z and select the c amera. 2. If the camera i s already selected,[...]

80 CONTROLLING A PTZ CA MERA Surve illix recorders provide c ontrol fo r a PAN/TILT /ZOOM camera in two different ways. • Use the Graphi cal PTZ Controller tha t appears whe n the PTZ button is cl icked on the Display screen. • Use the mouse to c ontrol the camera directly from the li ve video display (On -Sc reen Compass ) Using the Graphica l[...]

31472A B 81 Understanding Tours Travel Speed – The speed b etween one Pres et Posi tion to the nex t Dwell T ime – The length of time (i n seconds) tha t a PTZ T our displays a Preset Positi on Sett ing: Start P os / End Pos – Defi ne a Mimic Tour. The St art Position b utton begins the rec ording process . The St op Position ends it. Pan Swi[...]

82 BACKIN G UP VID EO DAT A This c hapter includes the f ollowing inf ormation: • Overview • Saving Vi deo to a DVD • Saving Vi deo from a Singl e Camera • Scheduling Regul ar Video B ackup[...]

31472A B 83 BACKU P OVERVIEW The Backup Cente r allows y ou to bac k up recorded vi deo data f rom multi ple dates and t imes to one o r more loc ations inc luding the DV D- RW drive, Netwo rk Storage L ocation s, and Extern al Hard D r ives. The recorder can easily backup impo rtant video data to an inte rnal o r external media l ocation. T he mos[...]

84 General Screen Ov er view The General Bac kup Screen i s used for pe rforming bul k backup o f video re corded by all cameras fo r a selected period , or pe riods , to a specifi ed storage location. Hour / M inutes R ecording data displ ays in hou rly (24 v ertical col umns) and 10 - mi nute (6 hori zontal ro ws ) segments . Green cel ls indi ca[...]

31472A B 85 Clip Screen Ov er vie w The Clip Sc reen is used fo r backing u p video reco rded by indi vidual camer as for a selec ted period of time to a s peci fied storage loc ation Performing a Clip Backup 1. Click Backup on the Displ ay screen. 2. Click the Clip tab at the top of the Back up Center windo w. 3. Set the Sta rt Tim e and End Time [...]

86 Scheduled Screen Ov erview The Scheduled B ackup Screen i s us ed for performing bulk back up of vide o recorded by all cameras on a regul ar scheduled bas is (1 - 24 hours). The Sc heduled Bac kup Screen i s simi lar to the General Backup Sc reen. Performing a Scheduled Backup 1. Click Backup on the Displ ay screen. 2. Click t he Sche dule tab [...]

31472A B 87 LAN / I SDN / PS TN CO NNECTIO NS This c hapter includes the fol lowing inf ormation: • Overview • Configuring T CP/IP Settings • Connecting t o a LAN • LAN / ISDN / PST N Connections[...]

88 LAN OVERVIEW The recorder can be easil y connecte d to a Local A rea Network ( LAN) and us es Microsoft’ s® powerful an d secur e Windows® 7 Embedded ope rating system. This all ows for easy and well - docume nted in structions on setting u p LAN connecti ons no matt er what typ e of LAN you want to use. A LAN is a gr oup of compute rs and o[...]

31472A B 89 LDAP INTEG RATION This c hapter includes the f ollowing inf ormation: • Installi ng LDAP[...]

90 FEATURES The instruc tions below a re for LDAP with Serve r Software version 3.6 .36 and above. • The recorder se rver does not need to be joined to t he Domai n. The record er server wil l query the LDA P server for accounts and authorizat ion levels . • The recorder se rver creates groups within LDAP fo r each of the permiss ions on the re[...]

31472A B 91 4. Go to the Acti ve Directory Users and Computers appl ication. You should n ow see an OU cal led DVR with an OU insi de of it named the same as the Site C ode ab ove (example 100 - 000). 5. You can now add users within A ctive Directory to the groups t he record er has created. W hen a user b elongs to a group he or she will have acce[...]

92 WEB VIEWER This c hapter includes the f ollowing inf ormation: • Overview • Configuring t he Web Viewe r[...]

31472A B 93 WEB VIEWER OVERVIEW The recorder al lows you t o access vi deo using Mic rosoft® Inte rnet Expl orer® 7 and a bove. Highli ghts: • View Live Vi deo from most c omputer s • Username and Password pr otected • Easy to use gra phical i nterface Basics: 75 users can access the Web Vi ewer s imultaneousl y (if network ban dwidth allow[...]

94 Configuring the Server for Remote Connection 1. From the Dis play screen, c lick Setup . 2. Click Network . 3. Ensure that Disable Re mote Cont rol is cleared. Note If you are usi ng a Firewal l, it may be necessary to adjust th e port setti ngs on both t he record er and the Fire wall. Contac t the Network Admini strator fo r more info rmation.[...]

31472A B 95 INCLU DED SOF T WAR E SE TUP This c hapter includes the f ollowing inf ormation: • The Surveil lix App O verview • Emergency A gent Overview • Remote Softwa re Overvi ew • Digita l Verif ier • Backup Viewer[...]

96 THE SURVEI LLIX A PP O VERVIEW The Surveil lix App s oftware, avail able for iPhone , Android, an d Black berry, all ows you to acces s your Survei llix recorder from al most anywhere on you r mobil e device. T he Surveilli x App gives you the abili ty to view l ive video from y our came ras usi ng a simple i nterfac e. For a lis t of supported [...]

31472A B 97 Configuring the Client PC All confi gurations take pl ace in th e Emergenc y Agent wind ow on the Cl ient PC for descri ptions and loc ations of t he butto ns and featur es of the Emergency A gent window refer to the Emerg ency Agent window sec tion later in this chapter. 1. Open the Emerg ency Agent window on the Client PC - S tart >[...]

98 Emergenc y Agent Window Filter Event Lis t 1. Select a recor der from the DVR List i n the Filter Options section. 2. Select the Da te to incl ude. 3. Select the ty pe of Events t o include. 4. Select the event levels ( Review, Dis miss, Criti cal, Defaul t ). 5. Click t he On button to display filtered event lis tings. Add Items to Alarm Confir[...]

31472A B 99 Search A la rm Window Export Qualit y It may be nec essary to reduc e the ov erall si ze of an AVI fil e; for exampl e, to emai l to someo ne. AVI fil e sizes c an be reduced by reducing the image qual ity. Howeve r, reducing the image quality caus es the AVI vi deo to ap pear more pix ilated. When si ze i s not an issue, s etting quali[...]

100 REMOTE SOFTWA RE OVER VIEW The recorder was specifi cally designed to be full y operated and maintaine d remotely. It connects usi ng the stan dard TCP/IP protocol thorough conn ection types such as D SL, Cable Mode, T 1, ISDN, LAN, and more. The Surveillix Remote software allows you to view li ve video, search th rough archi ved video, export [...]

31472A B 101 R emote S of tware S etup Installing Re mote Software 1. On the cli ent workstati on, insert t he Surveil lix Sof tware CD into th e CD - ROM. The CD sh ould play aut omatical ly. 2. When prompte d, select the I nstall Remote Soft ware option. F ollow the i nstal lation ins tructions careful ly. 3. When the softwa re finis hes install [...]

1 02 Configuring the Recorder In order to ac cess the rec orde r remot ely, the reco rder Server mus t be setu p to allow remote c onnections. Time Out Value Specifies a value (in sec onds) to wait for a signal from the Surveillix Remote Client. If a si gnal is not r eceived by that time, the connecti on is dropped. Center Port Used to transfe r th[...]

31472A B 103 DIGI TAL VERIFIER OVE RVIEW JPG images and AVI vi deo files that are exported from the Digital Vi deo Recorde r are automati cally embedded wi th a d igital s ignatur e. Digital Si gnatures are a way to veri fy the authenti city of t he images to ens ure that they have not be en tamper ed with or e dited in any way. Included on th e So[...]

104 BACKU P VIEWER OVERVI EW The Backup Vi ewer allows you to pla y back the export ed video in i ts propri etary format. Video sav ed in this fo rmat i s extremely di fficult to tamper with an d therefo re is the ideal soluti on when law enfo rcement and the legal departme nt are invol ved. This video cannot be read by any other vi ewer. The Bac k[...]

31472A B 105 SOFTWA RE UPGRADE S This c hapter includes the f ollowing inf ormation: • SCS Multi - Site Ma nagement Sof twar e Upgrade[...]

106 SCS OVERVIEW SCS softwa re is Network DVR Mana gement Softwa re ; a powerful uti lity th at allows 100 or more recorder s to be controll ed using on e computer. T his software allows you t o view li ve video, s earch saved video , edit and conf igure set up on each r ecorder , and import m aps of buildings and other locati ons. The SCS softwa r[...]