Toshiba QOSMIO G30 manual

[CONFIDENTIAL] 1 Toshiba Personal Computer QOSMIO G30 Maintenance Manual TOSHIBA CORPORATION File Number 960-546[...]

ii [CONFIDENTIAL ] Q OSMIO G30 Maintenan ce Manual ( 960-546) Copyright © 2006 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Tos hiba. No patent liability is assumed with respect to the use of the information contained herein. Toshiba QOSM[...]

QOSMIO G30 Maintenance Manua l (960-546) [CONFIDENTIAL] iii Preface This maintenance manual describes how to pe rform hardware service maintenance for the Toshiba Personal Computer QOSMIO G30. NOTE: Each model of QOSMIO G30 has a diff erent configuration. For each model’s configuration, refer to the parts list dedicated to it. The procedures desc[...]

iv [CONFIDENTIAL ] Q OSMIO G30 Maintenan ce Manual ( 960-546) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the QOSMIO G30 system unit and each FRU. Chapter 2 Troubleshooting Procedures e xplains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnos[...]

QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronym s are enclosed in parentheses following their definition. For example: Read Only Memory ([...]

vi [CONFIDENTIAL ] QO SMIO G30 Maintenan ce Manual (960- 546) Table of Contents Chapter 1 Hardware Overview 1.1 Features ................................................................................................................... ... 1-1 1.2 System Block Diagram ................................................................................[...]

QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] vii 2.17 Bridge media Slot Troubleshooting ......................................................................... 2-69 2.18 PCI ExpressCard Slot Troubleshooting ................................................................... 2-70 2.19 Fingerprint sensor ................................[...]

viii [CONFIDENTIAL ] Q OSMIO G30 Maintenan ce Manual ( 960-546) 3.28 Wireless LAN Test Program (Intel-m ade a/b/g) ...................................................... 3-69 3.29 LAN/Modem/Bluetooth/ IEEE1394 Test Program .................................................. 3-74 3.30 Sound Test program ...............................................[...]

QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] ix 4.27 GPU heat sink .......................................................................................................... 4-63 4.28 Analog TV tuner ...................................................................................................... 4-65 4.29 PC card slot ............[...]

x [CONFIDENTIAL ] QO SMIO G30 Maintenan ce Manual (960- 546)[...]

[CONFIDENTIAL] Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-ii [CONFIDENTIAL ] QO SMIO G30 Maintenan ce Manual (960- 546) 1 Hardware Overview[...]

1 Hardware Overview QOSMIO G30 Maintenance Manua l (960-546) [CONFIDENTIAL] 1-iii Chapter 1 Contents 1.1 Features ................................................................................................................... ... 1-1 1.2 System Block Diagram .......................................................................................[...]

1 Hardware Overview 1-iv [CONFIDENTIAL ] QO SMIO G30 Maintenan ce Manual (960- 546) Figures Figure 1-1 Front of the computer and the system units configuration ............................ 1-5 Figure 1-2 System block diagram .................................................................................... 1-6 Figure 1-3 2.5-inch HDD ............[...]

1.1 Features 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-1 1 Features 1.1 Features The QOSMIO G30 series are high performance all-in- one PCs running an Intel ® Core TM Duo processor. There some models and options. Refer to the Pa rts List for th e configuration of each model and options. The features are listed[...]

1 Hardware Overview 1.1 Features 1-2 [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6)  Keyboard An-easy-to-use 85(US)/86(UK)-key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor a nd page control. The keyboard also includes two keys that have special functions in Microsoft® Windows® XP. It supports [...]

1.1 Features 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-3  Bluetooth Depending on the model, the computer is equipped with a dedicated Bluetooth module. This enables a communication to devices that support Bluetooth Version 2.0. Adopting AFH (Adaptive Fre quency Hopping), reduce the interference with the wire[...]

1 Hardware Overview 1.1 Features 1-4 [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6)  Fingerprint sensor The computer is equipped with a fingerpri nt sensor and fingerprint authentication utility. They enable only person who has re gistered his/her fingerprint to use the computer.[...]

1.1 Features 1 Hardware Overview Figure 1-1 shows the front of the comput er and the system units configuration. Figure 1-1 Front of the computer an d the system units configuration QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-5[...]

1 Hardware Overview 1.2 System Block Diagram 1.2 System Block Diagram Figure 1-2 shows the system block diagram. Figure 1-2 System block diagram 1-6 [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6)[...]

1.2 System Block Diagram 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-7 The PC contains the following components.  CPU Intel ® Core TM Duo processor Core TM Duo -2M 1.66GHz (Processor Number : T2300) 1.83GHz (Processor Number : T2400) 2.00GHz (Processor Number : T2500) 2.16GHz (Processor Number : T2600) L1 cac[...]

1 Hardware Overview 1.2 System Block Diagram 1-8 [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6)  Chipset This gate array has the following elements and functions. • North Bridge (Intel 945PM) - Support Yonah Processor System Bus - System Memory Support : DDR2-400/DDR2-533/DDR2-667, 4GB(max) - DMI (Direct Media Interface) - ICH Suppo[...]

1.2 System Block Diagram 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-9  VGA controller nVIDIA G72/G73 - VRAM DDR2 128MB/256MB (G72), DDR3 128MB/256MB (G73) - PCI Express Interface - LCD Interface LVDS 2ch - Supports TV encoder, S-video, D-connector, HDMI  Wireless LAN card (Mini-Card) 2.4GHz DSSS/OFDM, 5.0G[...]

1 Hardware Overview 1.3 2.5-inch Hard Disk Drive 1.3 2.5-inch Hard Disk Drive A compact, high-capacity Serial-ATA HDD with a height of 9.5mm . Contains a 2.5-inch magnetic disk and magnetic heads. Figure 1-3 shows a view of the 2.5-inch HDD and Tables 1-1 and 1-2 list the dimensions and specifications. Figure 1-3 2.5-inch HDD Table 1-1 2.5-inch HDD[...]

1.3 2.5-inch Hard Disk Drive 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-11 Table 1-2 2.5-inch HDD Specifications Specification Parameter FUJITSU G8BC00028410 FUJITSU G8BC00028610 FUJITSU G8BC00028810 FUJITSU G8BC000 28A10 Storage size (formatted) 40GB 60GB 80GB 100GB Speed (RPM) 5,400 Data transfer rate To/From [...]

1 Hardware Overview 1.4 Optical Drive 1.4 Optical Drive 1.4.1 DVD Super Multi Dri ve (supporting Double-Layer) The DVD Super Multi drive (supporting Doubl e Layer) accommodates 12 cm (4.72-inch) CD/DVD-ROM, CD-R/RW, DVD±R/±RW and DVD-RA M. It is a high-performance drive that reads DVD-ROM at maximum 8-speed a nd CD-ROM at maximum 24-speed. It wri[...]

1.4 Optical Drive 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-13 Table 1-4 DVD Super Multi drive (Double-Layer) specifications Drive Specification Parameter MATSUSHITA (G8CC0002PZ20 ) Read DVD-ROM MAX 8x CAV CD-ROM MAX 24x CAV Write (Maximum) CD-R 24x (ZoneCLV) CD-RW 4x (CLV) High Speed CD-RW 10x (CLV) Ultra Spee[...]

1 Hardware Overview 1.4 Optical Drive 1.4.2 HD DVD Drive The HD DVD drive accommodates 12 cm (4.72-inch) CD-ROM, DVD-ROM, HD DVD- ROM, CD-R/RW, DVD±R/±RW and DVD-RAM. It is a high-performance drive that reads DVD-ROM at maximum 8-speed DVD-ROM DL at maximum 6-speed, CD-ROM at maximum 24-speed and HD DVD-ROM at maximu m 1-speed. It writes CD-R at [...]

1.4 Optical Drive 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-15 Table 1-6 HD DVD drive specifications Drive Specification Parameter MATSUSHITA (G8CC0003172 0) Read(KB/s) DVD-ROM Single Layer MAX 8x CAV DVD-ROM Dual Layer MAX 6x CAV CD-ROM MAX 24x CAV HD DVD-ROM Single Layer MAX 1x CLV HD DVD-ROM Dual Layer MAX 1[...]

1 Hardware Overview 1.5 Keyboard 1.5 Keyboard A keyboard which consists of 85(US)/86(UK) keys is mounted on the system unit. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-6 is a view of the keyboard. Figure 1-6 Keyboard See Appendix E for details of the keyboard layout. 1-16 [...]

1.6 TFT Color Display 1 Hardware Overview 1.6 TFT Color Display The TFT color display is 17.1 inch and consis ts of LCD module and FL inverter board. 1.6.1 LCD Module The LCD module used for the TFT color display us es a backlight as the light source and can display a maximum of 320,000 colors with 1,440 x 900 (WXGA+)/1,920 x 900 (WUXGA) resolution[...]

1 Hardware Overview 1.6 TFT Color Display 1-18 [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6) 1.6.2 FL Inverter Board The FL inverter board supplies a high freque ncy current to illuminate the LCD module FL. Table 1-8 lists the FL inve rter board specifications. Table 1-8 FL inverter board specifications Specifications Item G71C0004F410 [...]

1.7 Power Supply 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-19 1.7 Power Supply The power supply supplies 34 different voltages to the system board. The power supply microcontroller has the following functions. 1. Judges if the DC power supply (AC adap ter) is connected to the computer. 2. Detects DC output and [...]

1 Hardware Overview 1.7 Power Supply 1-20 [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6) Table 1-9 Power suppl y output rating (1/2) Power supply （ Yes/No ） Name Voltage [V] Power OFF (Suspend mode) Power OFF (Boot mode) No Battery Object PPV 1.500 - 0.300 No No No CPU PTV 1.05 No No No CPU, MCH, ICH7-M 1R5-P1V 1.5 No No No CPU, MCH,[...]

1.7 Power Supply 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-21 Table 1-9 Power suppl y output rating (2/2) Power supply （ Yes/No ） Name Voltage [V] Power OFF (Suspend mode) Power OFF (Boot mode) No Battery Object BCAS-P5V 5 No No No BCAS MCE-E5V 5 Yes Yes / No No MCE Modul e M5V 5 Yes Yes No LED MCV 5 Yes Ye[...]

1 Hardware Overview 1.8 Batteries 1-22 [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6) 1.8 Batteries The PC has the following two batteries.  Main battery  Real time clock (RTC) battery Table 1-10 lists the specifica tions for these two batteries. Table 1-10 Battery specifications Battery Name Battery Element Output Voltage Capacity[...]

1.8 Batteries 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-23 1.8.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and dete cts a full charge when the AC adaptor and battery are connected to the computer.  Battery C[...]

1 Hardware Overview 1.8 Batteries 1-24 [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6) 1.8.3 RTC Battery The RTC battery provides the power supply to maintain the date, time, and other system information in memory. Table 1-13 lists the Time required for charges of RTC battery and data preservation time. Table 1-13 Time required fo r charg[...]

1.9 AC Adapter 1 Hardware Overview QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 1-25 1.9 AC Adapter The AC adapter is used to charge the battery. Table 1-14 lists the AC adapter specifications. Table 1-14 AC adapter specifications Parameter Specification G71C0002R710/ G71 C0002R810 (2-pin) G71C00067210/G71 C00067110 (3-pin) Power 120W [...]

1 Hardware Overview 1.9 AC Adapter 1-26 [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6)[...]

[CONFIDENTIAL] Chapter 2 Troubleshooting Procedures[...]

2 Troubleshooting Procedures 2-ii [ CONFIDENTIAL] QOSMIO G30 Maint enance Manual ( 960-546) 2[...]

2 Troubleshooting Procedures QOSMIO G30 Maintenance Manua l (960-546) [CONFIDENTIAL] 2-iii Chapter 2 Contents 2.1 Troubleshooting ......................................................................................................... 2-1 2.2 Troubleshooting Flowchart ................................................................................[...]

2 Troubleshooting Procedures 2-iv [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6) 2.9 Display Troubleshooting .......................................................................................... 2-53 Procedure 1 External Monitor Check ....................................................... 2-53 Procedure 2 Diagnostic Test Program Ex[...]

2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-v 2.18 PCI ExpressCard Slot Troubleshooting ................................................................... 2-70 2.19 Fingerprint sensor .................................................................................................... 2-71 Procedure 1 Set[...]

2 Troubleshooting Procedures 2-vi [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6)[...]

2.1 Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-1 2 2.1 Troubleshooting Chapter 2 describes how to determine which Fi eld Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU ” m eans the replaceable unit in the field.) The FRUs covered are: 1. Powe[...]

2 Troubleshooting Procedures 2.1 Troubleshooting There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is descri bed in the figure as line. (2) Pin connection is describe d in the figure as arrow. <e.g> Connection of modem 2-2 [CONFIDENTIAL[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-3 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide fo r determining which troubleshooting procedures to execute. Before going through the flow chart steps, verify the following:  Ask him or her to enter t[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (1/2) 2-4 [CONFIDENTIAL] QOSMIO G30 Maint enance Manual ( 960-546)[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-5[...]

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2-6 [CONFIDENTIAL] QOSMIO G30 Maint enance Manual ( 960-546) If the diagnostics program cannot detect an e rror, the problem may be intermittent. The Test program should be executed several tim es to is olate the problem. Check the Log Utilities function to confirm which diagnos tic test de[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-7 If a malfunction is detected by the following item s, perform the appr opriate troubleshooting procedures follows. 1. If a malfunction is detected on the power supply, perform the Power Supply Troubleshooting Procedures in Sectio[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-8 [CONFIDENTIAL] QOSMIO G30 Maint enance Manual ( 960-546) 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as i[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-9 Table 2-2 DC IN icon DC IN icon Power supply status Lights blue DC power is being supplie d from the AC adapter. Blinks orange Power supply malfunctio n *1 Doesn’t light Any condition other than those above. *1 When the powe[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 2 Error Code Check If the power supply microprocessor detects a ma lfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.  Start Off for 2 seconds  Error code (8 bit) “1” On for one second “0” On for half second Interval betw[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-11 Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and com pare it to the tables below. Then go to Check 2. Table 2-3 Error code Error code Where error occurs 1*h DC Power (AC Adapte r) 2*h Main batt[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-12 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546)  Main Battery Error code Meaning 22h Main battery discharg e current is over 0.5A. 23h Main battery charge cu rrent is over 4.3A. 24h Abnormal current has been sen sed. 25h Main battery charge current is over 0.3A when the[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-13  E3V output Error code Meaning 60h E3V voltage is over 3.96V. 61h E3V voltage is under 2.81V when the compute r is powered on. 62h E3V voltage is under 2.81V when the compute r is booting up. 64h E3V voltage is under 2.81V[...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting 2-14 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546)  PTV output Error code Meaning A0h PTV voltage is over 1.26V. A1h PTV voltage is under 0.89V when the computer is powered o n. A2h PTV voltage is under 0.89V when the computer is booting up.  1R5-E1V output Error code M[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-15  1R5-P1V/AVP-PFV output Error code Meaning E0h 1R5-P1V voltage is over 1.80V. AVP-PFV voltage is over 9.996V. E1h 1R5-P1V voltage is under 1.248V when the computer is po we red on. AVP-PFV voltage is under 7.080V when the [...]

2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The wiring diagram related to th e power supply is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Make sure the AC adapter and the AC power cord are firm ly plugged into the DC IN jack and wall outlet. If these cables are con[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-17 Procedure 5 Replacement Check The power is supplied to the system board by the AC adapter. If either the AC adapter or the system board was damaged, perform the following Checks. To disassemble the computer, follow the steps [...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-18 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-19 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.  If an error message [...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-20 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) Check 3 The IRT checks the system board. When the IRT detects an erro r, the system stops or an error message appears. If one of the following error messages (1) th rough (17), (23) or (24) is displayed, go to Procedure 4. If[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 2 Debugging Port Check Check the D port status by a debug port test. Th e tool for debug port test is shown below. Figure 2-2 A set of to ol for debug port test The test procedures are follows: 1. Connect the debug port test cable to the connector CN3490 of the system board. Fo[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-22 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) Table 2-4 Debug port (Boot mode) error status (1/10) D port status Inspection items Details Permission of A20 and Cl ear of software reset bit Prohibition of APIC Initialization of MCH and ICH Initialization of Super I/O (For[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-23 Table 2-4 Debug port (Boot mode) error status (2/10) D port status Inspection items Details Saving key scan code Setting TASK_1ms_TSC Controlling fan Releasing mute Initializing sound items (for BEEP) Making the volume max (m[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-24 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) Table 2-4 Debug port (Boot mode) error status (3/10) D port status Inspection items Details Prohibition of cache Permission of L1/L2 cache in FlashROM area Update of microcode Initialization of H/W (before DRAM recognition) I[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-25 Table 2-4 Debug port (Boot mode) error status (4/10) D port status Inspection items Details Expansion memory checksum che ck resume error (R esume error =F17 6 H) PnP RAM checksum check (Resume error F177H) Transition to RESU[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-26 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) Table 2-4 Debug port (Boot mode) error status (5/10) D port status Inspection items Details CPU clock measurement Check of parameter block A Permission of SMI except auto-off functio n (F106h) Judging of destination (Japan or[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-27 Table 2-4 Debug port (Boot mode) error status (6/10) D port status Inspection items Details PIC initialization PIC test (F107h) Password Initialization PCI bus initialization (connection of DS Bus) Initialization of LAN infor[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-28 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) Table 2-4 Debug port (Boot mode) error status (7/10) D port status Inspection items Details Task generation for waiting PCI_CONFIGURATION completion Printer port setting (model supporting Printer port) HDD initialization sequ[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-29 Table 2-4 Debug port (Boot mode) error status (8/10) D port status Inspection items Details F119h CHECK_DM AC (Check of DMAC) (Bo ot) F11Ah INIT_DMAC (Initialization of DMAC) (Boot) F11Bh CHECK_PRT (Check of printer existe nc[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-30 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) Table 2-4 Debug port (Boot mode) error status (9/10) D port status Inspection items Details Copy of ACPI table to top of expansion memory Waiting for writing of PSC version to BIOS completion Waiting for clock generator setti[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-31 Table 2-4 Debug port (Boot mode) error status (10/10) D port status Inspection items Details (F120h) Post processing of PRE_BOOT_SETUP Clears PWRBTN_STS Enables POWER Button F122h Initializ ation of SC Clearness of IRT status[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-32 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) Table 2-5 Debug port (Suspend mode) error status (1/3) D port status Inspection items Details Suspend mode When powering-off request from OS is required, waiting for the completion of div iding process because waiting in SUSP[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-33 Table 2-5 Debug port (Suspend mode) error status (2/3) LED Status Test item Contents Storing of PIT Starts sequence for storing display system Storing of PIC Storing of DMAC Storing of system status command port Storing of PC[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-34 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) Table 2-5 Debug port (Suspend mode) error status (3/3) LED Status Test item Contents Measure for USB over current Calculation of check sum of PnP RAM area Not work in suspending for boot Acquires how to turn the power off Res[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-35 Table 2-6 Debug port (Resume mode) error status (1/4) LED Status Test item Contents Resume F100h Refer to IRT F101h Refer to IRT F102h Refer to IRT Refer to IRT Clears flag for SMI control. F103h Renewal of Resume counter Che[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-36 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) Table 2-6 Debug port (Resume mode) error status (2/4) LED Status Test item Contents Start recovery of VGA Initializing of sound Acquires the multi-box status Initializing of HC, recognizing of devices Control of permission/pr[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-37 Table 2-6 Debug port (Resume mode) error status s (3/4) LED status Test item Contents F12Ah Waiting for completion of KBC initializing (not in ACPI mode) Waiting for completion of USB initializing Recovery of USB register Rec[...]

2 Troubleshooting Procedures 2.4 System Board Troubleshooting 2-38 [CONFIDENTIAL ] QOSMIO G30 Mainten ance Manual ( 960-546) Table 2-6 Debug port (Resume mode) error status (4/4) LED status Test item Contents Checks if the power-off switch is pressed or not during resume processing (Suspends if pr essed) F12Bh Executes HOTKEY F1 processing when boo[...]

2.4 System Board Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 2-39 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perfo[...]

2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting 2-40 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) 2 2.5 USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: FDD Head Cleaning Check Procedure 2: Diagnostic Te st Program Execution Chec[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-41 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test pr[...]

2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board. The connection of the cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform th[...]

2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-43 Check 2 Connect USB FDD to other USB port a nd check if it works properly. If it does not work properly, perform Check 3 Check 3 USB FDD may be fau lty. Replace it with a new one. If the p roblem still occurs, perform Check 4 Check[...]

2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting 2-44 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) 2.6 2.5” HDD Troubleshooting To check if the 2.5” HDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: Partition Check Procedure 2: Message Check Procedure 3: Format Check [...]

2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-45 Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen. Make sure no[...]

2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting 2-46 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Procedure 3 Format Check The computer’s HDD is formatted using the MS-DOS FORMAT program or the physical format program of the test program. To fo rmat the HDD, start with Check 1 below and perform the other steps as require[...]

2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-47 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more informati[...]

2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting Procedure 5 Connector Check and Replacement Check HDD(s) is/are connected to the connector(s) on the system board. Th e connection of HDD(s) and board may be defective. Otherwise, they may be faulty. Disassemble the com puter following instructions in Chapter 4, Replacement Procedures and [...]

2.7 Keyboard Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-49 2.7 Keyboard Troubleshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector C[...]

2 Troubleshooting Procedures 2.7 Keyboard Troubleshooting Procedure 2 Connector Check an d Replacement Check The connection of cable and board may be de fective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure keyboard ca[...]

2.8 Touch pad Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-51 2.8 Touch pad Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connecto[...]

2 Troubleshooting Procedures 2.8 Touch pad Troubleshooting Procedure 2 Connector Check an d Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the ca[...]

2.9 Display Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-53 2.9 Display Troubleshooting To check if the computer’s display is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: External Monitor Check Procedure 2: Diagnostic Te st Program Execut[...]

2 Troubleshooting Procedures 2.9 Display Troubleshooting Procedure 3 Connector and Cable Check LCD Module is connected to system board by an LCD/FL cable. FL inverter board is also connected to system board by an LCD/FL cable. In addition, fluorescent lamp is connected to FL inverter board by HV cable. Their cables may be disconnected from system b[...]

2.9 Display Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-55 Procedure 4 Replacement Check Fluorescent lamp, FL inverter, LCD module, HV cable and LCD/FL cable are connected to display circuits. Any of these components may be faulty. Refer to Chapter 4, Replacement Procedures, for instructio[...]

2 Troubleshooting Procedures 2.10 Op tical Disk Drive Troubleshooting 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioni ng or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnos[...]

2.11 Modem Troubleshooting 2 Troubleshooting Procedures 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, fo llow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execut[...]

2 Troubleshooting Procedures 2.11 Modem Troubleshooting 2-58 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Check 2 Modem cable or MDC cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 MDC may be faulty. Replace it with a new one following the steps in Ch apter 4, Replacement Procedure[...]

2.12 LAN Troubleshooting 2 Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution C[...]

2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting 2-60 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) 2.13 Wireless LAN Troubleshooting To check if the computer’s Wireless LAN is m alfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antenn[...]

2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sur[...]

2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting 2-62 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disa ssemble the computer and then perform the foll[...]

2.14 Bluetooth Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-63 2.14 Bluetooth Troubleshooting To check if the Bluetooth is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas’ Connection Check P[...]

2 Troubleshooting Procedures 2.14 Bluetooth Troubleshooting Procedure 2 Antennas’ Connection Check The Bluetooth function-wiring diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure that the[...]

2.14 Bluetooth Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-65 Procedure 3 Replacement Check Bluetooth module, Bluetooth antenna or system board m ay be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disa ssemble the computer and then perform the following ch[...]

2 Troubleshooting Procedures 2.15 Sound Troubleshooting 2.15 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program E[...]

2.15 Sound Troubleshooting 2 Troubleshooting Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 2-67 Procedure 3 Replacement Check  If external microphone does not wo rk properly, perform check 1.  If headphone does not work properly, perform check 2.  If internal microphone does not work properly, perform check 3.  If [...]

2 Troubleshooting Procedures 2.16 TV tuner Troubleshooting 2.16 TV tuner Troubleshooting To check if TV tuner is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Connector Check and Replacement Check Procedure 1 Connector Check an d Replacement Check The connection of cables, boards and module may be de[...]

2.17 Bridge media Slot Troubleshootin g 2 Troubleshooting Procedures 2.17 Bridge media Slot Troubleshooting This section describes how to determine if the computer's Bridge m edia functions are functioning properly. Perform the steps below star ting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Wi[...]

2 Troubleshooting Procedures 2.18 PCI ExpressCard Slot Troubleshooting 2-70 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) 2.18 PCI ExpressCard Slot Troubleshooting This section describes how to check PCI Expr essCard slot by inspecting a card with PCI Express interface and a card with USB 2.0 interface. 1. Gigabit Ether ExpressCard 2. [...]

2.19 Fingerprint sensor 2 Troubleshooting Procedures 2.19 Fingerprint sensor CAUTION : To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the ma nagement authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fingerprint sensor work correctly[...]

2 Troubleshooting Procedures 2.19 Fingerprint sensor Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Select “Create a new acc ount” in [User Account]. 3. Input the name of Account (e.g. “TOSHI BA”) in [Name the new account] and click [NEXT] button. 4. Click “Create Account” button in the (defa[...]

2.19 Fingerprint sensor 2 Troubleshooting Procedures 3. In the box of [Enter your password] on [Use r’s Password] display, input the password (e.g. password) which has been input in item 7 of Procedure1. Click [Next] . 4. After displaying [Enrollment Hints], check off in the box of [Run interactive tutorial] (when proceeding without seeing Tutori[...]

2 Troubleshooting Procedures 2.19 Fingerprint sensor 5. After displaying [User’s Fingerprint], clic k the box of thumb of right hand. A small window of “Swipe finger” appears, then swipe three times. 6. The display becomes as follows when the finge rprint is registered correctly. Click [Next] . 2-74 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man[...]

2.19 Fingerprint sensor 2 Troubleshooting Procedures 7. After displaying [User Enrollment] dialog, you are asked if you want to register one more finger. Click [No] when you do not want to register one more. 8. When [Advanced Security] is displayed, click [Next]. 9. When [Finish] is displayed, click [Finish]. QOSMIO G30 Maint enance Manual ( 960-54[...]

2 Troubleshooting Procedures 2.19 Fingerprint sensor 10. The display of “Protector Suite - QL Editi on” appears in [Fingerprint Software] window, click [Close]. Procedure 3 Authentication of fingerprint 1. Turn on the computer. Windows starts up. 2. In the Windows Log-ON window, scan the fingerpr int of registered fing er. Make sure that a gree[...]

2.19 Fingerprint sensor 2 Troubleshooting Procedures 3. After starting Windows, make sure that the name of Account (e.g. “TOSHIBA”), which has been inputted in item 3 in Pro cedure 1 at the top of [Start]. Procedure 4 Connector Check an d Replacement Check The connector CN9540 on the FS board is connec ted to the connector CN9530 on the system [...]

2 Troubleshooting Procedures 2.19 Fingerprint sensor 2-78 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6)[...]

[CONFIDENTIAL] Chapter 3 Tests and Diagnostics[...]

3 Tests and Diagnostics 3-ii [CONFIDENTIAL] QOSMIO G30 Maintenanc e Manual (960- 546) 3[...]

3 Tests and Diagnostics QOSMIO G30 Maintenance Man ual (960-546) [CONFIDENTIAL] 3-iii Chapter 3 Contents 3.1 The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ................................................................................. 3-1 3.1.2 H/[...]

3 Tests and Diagnostics 3-iv [CONFIDENTIAL] QOSMIO G30 Maintenanc e Manual (960- 546) 3.21 ONLY ONE TEST ................................................................................................... 3-47 3.21.1 Program Description .......................................................................... 3-47 3.21.2 Operations ...............[...]

3 Tests and Diagnostics QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 3-v 3.31 SETUP ..................................................................................................................... 3-95 3.31.1 Function Description .......................................................................... 3-95 3.31.2 Accessing the SE[...]

3 Tests and Diagnostics 3-vi [CONFIDENTIAL] QOSMIO G30 Maintenanc e Manual (960- 546) Tables Table 3-1 Subtest names .................................................................................................... 3-19 Table 3-2 Error codes and error status names .................................................................... 3-42 Table 3-[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-1 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks. There are Service Program Modul[...]

3 Tests and Diagnostics 3.1 The Diagnostic Test 3-2 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)  REAL TIMER TEST  NDP TEST  EXPANSION TEST  CD-ROM/DVD-ROM TEST Other tests are:  Wireless LAN TEST (Wireless LAN TEST disk)  LAN/Modem/Bluetooth/IEEE1394 TEST (LAN/Modem/Bluetooth/IEEE1394 TEST disk)  Sound TEST (Sound TE[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-3 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program.  The Diagnostics Disk (Main T&D)[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3-4 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.2 Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the floppy disk drive. 2. Release the lock of the power switch and turn on the computer with pressing the F12 . [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) After pressing M or m and Enter in the startup menu, the following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST 3 - 4 - HEAD CLEANING 5 - LO[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test NOTE : Only when a 2nd HDD is installed in the computer, [There is a second hard disk] message appears in the display. Functions 1 through 12 are the Diagnostic Tests. Function 88 sets the floppy disk drive and hard disk drive error retry count (0-255). To exit the submenu of the Diagnostic [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-7 Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter . Selecting YES of ERROR STOP stops the test program when an error i[...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3 Check of the RAID configuration Following screen is displayed for checking th e RAID configuration and specifying a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1 DEGRADE [...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-9 Logical Drive Information: Displays logical drive number, RAID level, RAID status, contents and setting. Physical Drive Information: Displays port number, logical drive number belonged, status and disk inform ation. RAID level: Di[...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3.2 Check of the screen display Contents of the screen displayed are shown below. 3.3.2.1 RAID-1 When the “RAID-1” is displayed in the shown below, it is judged that the RAID is configured by two drives. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA[...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics The RAID is not configured by two drives in the following display, because there are two LDs (LD0 and LD1). TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-0 OPTIMAL xxGB Write cache : Enable [...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration 3.3.3 Specification of the failed HDD Check the RAID configuration condition from the shown below and specify a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1 DEGRADE xxGB Wri[...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics 3.3.3.2 RAID : not OPTIMAL ABSENT or OFFLINE is displayed When the “ABSENT” or “OFFLINE” is displayed as shown below, the drive is removed by the RAID console and installed again. When the drive is unlocked, “ABSENT” is displayed. When the drive is locked, “OFFLINE” is disp[...]

3 Tests and Diagnostics 3.3 Check of the RAID configuration NO DRIVE for one drive is displayed When “NO DORIVE” is displayed and the HDD is connected to the port, follow the procedures below to check the HDD failure. (1) Install a new HDD. When “NO DORIVE” is still displayed, It is judged that the MB or cable fails. (2) When a new HDD is r[...]

3.3 Check of the RAID configuration 3 Tests and Diagnostics FAIL for one drive is displayed One drive in the “RAID-1”is failed and degraded. This may look like failure by wrong operation. Specify the reason by using Independent Utility. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Rese[...]

3 Tests and Diagnostics 3.4 Setting of the hardware configuration 3-16 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.4 Setting of the hardware configuration To execute this program, input i or I in the startup menu. Then press Enter to select the (I)- Initial config set . The H/W initial inform ation setting tool consists of four subtest[...]

3.4 Setting of the hardware configuration 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-17 Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) Setting of DVD region code (Yes/No) After completion of the above settings, H/W configuration & DMI information are appeared in ord[...]

3 Tests and Diagnostics 3.5 Heatrun Test 3-18 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.5 Heatrun Test To execute this program, input h or H in the startup menu. Then press Enter to select the (H)-Heatren . After selecting this test, the same subtests as 3.24 RUNNING TEST is executed successively. For more details on the procedure an[...]

3.6 Subtest Names 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-19 3.6 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quick charge DM[...]

3 Tests and Diagnostics 3.6 Subtest Names 3-20 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER [Not supported] 01 02 03 Ripple pattern Function Wraparound 7 ASYNC [Not supported] 01 02 03 FIR/SIR Point to point (send) FIR/SIR Point to point (receive) Wraparound (b[...]

3.7 System Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-21 3.7 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum This subtest [...]

3 Tests and Diagnostics 3.7 System Test 3-22 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. If the CPU does not support Gerserville (SpeedStep), the following message is displayed and the test is ended. This chip is not suppor[...]

3.8 Memory Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-23 3.8 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Conventional memory This [...]

3 Tests and Diagnostics 3.9 Keyboard Test 3-24 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.9 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key code dis[...]

3.10 Display Test 3 Tests and Diagnostics 3.10 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAAAh and 5555h) t[...]

3 Tests and Diagnostics 3.10 Display Test Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode 117 1024*768 64K] [Mode 118 1024*768 16M] The di[...]

3.10 Display Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-27 Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HH[...]

3 Tests and Diagnostics 3.11 Floppy Disk Test 3.11 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and [...]

3.11 Floppy Disk Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-29 Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB[...]

3 Tests and Diagnostics 3.12 Printer Test 3.12 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE : An IBM compatible printer must be connected to the system to execute this test. Also, printer port wrapar[...]

3.12 Printer Test 3 Tests and Diagnostics Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE : To execute thi[...]

3 Tests and Diagnostics 3.13 Async Test 3-32 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.13 Async Test CAUTION : Async Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to [...]

3.14 Hard Disk Test 3 Tests and Diagnostics 3.14 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed. Before running the test, the customer should transfer [...]

3 Tests and Diagnostics 3.14 Hard Disk Test 3-34 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter . The following message will appear during each subtest. HARD DISK TEST XXXXXXX XXX DIAG[...]

3.14 Hard Disk Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-35 Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder. (Test the data interference in the neighbor track) Worst patte[...]

3 Tests and Diagnostics 3.15 Real Timer Test 3-36 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) 3 3.15 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real time[...]

3.15 Real Timer Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-37 Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, m aking sure the date and time are displayed in the following form at: Current date : [...]

3 Tests and Diagnostics 3.16 NDP Test 3-38 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) 3.16 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte. If exists, the bit is[...]

3.17 Expansion Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-39 3.17 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound CAUTION : PCMCIA wraparound test is not supported for this model. NOTE[...]

3 Tests and Diagnostics 3.17 Expansion Test 3-40 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) Subtest 02 RGB monitor ID NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required. Connect a wraparound connector to CRT m onitor for the test of ID acquisition. This subtest is executed by using[...]

3.18 CD-ROM/DVD-ROM Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-41 3.18 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE : For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABE[...]

3 Tests and Diagnostics 3.19 Error Code and Error Status Names 3-42 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) 3.19 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name (Common) FF Dat[...]

3.19 Error Code and Error Status Names 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-43 Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT[...]

3 Tests and Diagnostics 3.19 Error Code and Error Status Names 3-44 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE DA 12 HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR[...]

3.20 Hard Disk Test Detail Status 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-45 3.20 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- dig[...]

3 Tests and Diagnostics 3.20 Hard Disk Test Detail Status 3-46 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) Tables 3-4 HDC Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … U[...]

3.21 ONLY ONE TEST 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-47 3.21 ONLY ONE TEST 3.21.1 Program Description This program tests the unique functions of this model. 3.21.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appears in the display. ###########################[...]

3 Tests and Diagnostics 3.21 ONLY ONE TEST Subtest 01 Pressed Key Display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s d[...]

3.21 ONLY ONE TEST 3 Tests and Diagnostics Subtest 02 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the <POINTING> disp[...]

3 Tests and Diagnostics 3.21 ONLY ONE TEST Subtest 03 GP Button This subtest checks if the touch sensor buttons (11 buttons) work properly. The following m essage appears in the display. 0 1 2 3 4 5 6 7 8 9 A * * * * * * * * * * * Press button [0] Touch the first touch sensor button from the left. The name of touch sensor button in the message is d[...]

3.21 ONLY ONE TEST 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-51 Subtest 04 Kill Switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, following message appears in the display. Kill switch is set to a start position (OFF) Slide the switch to[...]

3 Tests and Diagnostics 3.21 ONLY ONE TEST 3-52 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) OK m essage appears in the display if the test ends without a defective. NG m essage appears in the display if a defective is found during the test. Confirm the connection of cable, then execute the test again. Press 9 and return to ONLY ONE TESS[...]

3.21 ONLY ONE TEST 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-53 Confirm each LED lights properly. (1) Press [Caps Lock ] key ! ...Caps (on/off) (2) Press [Fn + F10 ] key ! ...Arrow (on/off) (3) Press [Fn + F11 ] key ! ...Num (on/off) (4) Slide [BT/W-LAN switch L&R]! (on/off) Press Enter and following mess[...]

3 Tests and Diagnostics 3.22 Head Cleaning 3-54 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.22 Head Cleaning 3.22.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.22.2 Operations 1. Selecting test 4 from t[...]

3.23 Log Utilities 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-55 3.23 Log Utilities 3.23.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk or output the data to a printer. The error info[...]

3 Tests and Diagnostics 3.23 Log Utilities 3.23.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk. The error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECT[...]

3.24 Running Test 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-57 3.24 Running Test 3.24.1 Function Description Some devices is tested in an attended operation. The name of tested devices and subtest number are displayed on the screen while executing the test. The following message is displayed before the test. [...]

3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-58 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.25 Floppy Disk Drive Utilities 3.25.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk d[...]

3.25 Floppy Disk Drive Utilities 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-59 3.25.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selecti[...]

3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-60 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a m essage similar to the one below: Ins[...]

3.25 Floppy Disk Drive Utilities 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-61 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to [...]

3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3-62 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD ID[...]

3.26 System Configuration 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-63 3 3.26 System Configuration 3.26.1 Function Description The System Configuration program contains th e following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3. BIOS ROM version [1st ID, [...]

3 Tests and Diagnostics 3.26 System Configuration 3-64 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.26.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display: Ver X.XX [Machine Name???] * - Processor Type = XXXXXX-XXXXXMHz Code = XX L2[...]

3.27 Wireless LAN Test Program (Intel-m ade b/g) 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-65 3.27 Wireless LAN Test Program (Intel-made b/g) This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made Calexico 802.11b/g). To execute the wireless LAN test, use the Diagnost[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made b/g) 3-66 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) W hen a defective is detected in the test, following typical cause is considered. • • • • • • Connection of wireless LAN card Using a wrong wireless LAN card (Using unspecified card) Defective wireless LAN [...]

3.27 Wireless LAN Test Program (Intel-m ade b/g) 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-67 Subtest03 Antenna check & communication test of 11b mode CAUTION: To execute subtest 03-05, use another computer (with Calexico wireless LAN card) that can communicate by the wireless LAN as a responder machine t[...]

3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made b/g) 3-68 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) Subtest04 Communication test of 11g mode This subtest checks the communication of wireless LAN antenna of Calexico 802.11g mode. After finishing the test, OK message will appear in the display. Press any key and return[...]

3.28 Wireless LAN Test Program (Intel-m ade a/b/g) 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-69 3.28 Wireless LAN Test Program (Intel-made a/b/g) This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made Calexico 802.11a/b/g). To execute the wireless LAN test, use the Di[...]

3 Tests and Diagnostics 3.28 Wireless LAN Test Program (Intel-made a/b/g) 3-70 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) If a defective is found during the test, NG message will appear in the display. Press any key and f ollowing message will appear in the display. ************************************************************* * * * SKU[...]

3.28 Wireless LAN Test Program (Intel-m ade a/b/g) 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-71 W hen a defective is detected in the test, following typical cause is considered. • • • Connection of wireless LAN card Defective wireless LAN card Disappearance of MAC address data Checking the connection, e[...]

3 Tests and Diagnostics 3.28 Wireless LAN Test Program (Intel-made a/b/g) 3-72 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) W hen a defective is detected in the test, following typical cause is considered. • • • • • • • • Connection of wireless LAN card Connection of wireless LAN antenna cable (Main/Aux) Condition of wirel[...]

3.28 Wireless LAN Test Program (Intel-m ade a/b/g) 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-73 Subtest05 Communication test of 11g mode This subtest checks the communication of wireless LAN antenna of Calexico 802.11g mode. For m ore details on procedure and contens of this subtest, refer to Subtest04 Commun[...]

3 Tests and Diagnostics 3.29 LAN/Modem/ Bluetooth/IEEE1394 Test Program 3-74 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Mode m/Bluetooth/IEEE1394 test in F[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00000 LOOPBACK TEST 100Mbps Auto-negotiation TxRx Tes[...]

3 Tests and Diagnostics 3.29 LAN/Modem/ Bluetooth/IEEE1394 Test Program Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adaptor...hit <ESC> to abort. * External Loopback Test...PASSED Testing completed. * * Loop[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-77 3.29.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests. To[...]

3 Tests and Diagnostics 3.29 LAN/Modem/ Bluetooth/IEEE1394 Test Program 3-78 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.29.3 Bluetooth test To execute this test, press 3 and press Enter . NOTE : Use another computer that can communicate by the Bluetooth as a reference machine to perform this test. Insert a floppy disk containing the t[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-79 Subtest01 BD_ADDR check This subtest checks the BD_ADDR functions. When the Bluetooth test menu is displayed, press 1 to select the test and press Enter . The following message will appear: ----------------------------[...]

3 Tests and Diagnostics 3.29 LAN/Modem/ Bluetooth/IEEE1394 Test Program 3-80 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_A[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-81 If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-6 Error code for Bluetooth test (BD_ADDR) (1/2) Error code Me[...]

3 Tests and Diagnostics 3.29 LAN/Modem/ Bluetooth/IEEE1394 Test Program 3-82 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) Table 3-6 Error code for Bluetooth test (BD_ADDR) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision. 0x24 LMP P[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-83 When the Bluetooth test menu is displayed, press T to select the test and press Enter in the test machine. The following m essage will appear: ---------------------------------------------------------------------------[...]

3 Tests and Diagnostics 3.29 LAN/Modem/ Bluetooth/IEEE1394 Test Program 3-84 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) If the target machine has any problem, the following m essage “ INCOMPLETE ” is displayed with the Error Code. ----------------------------------------------------------------------------- Bluetooth Subsystem T&[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-85 If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) Er[...]

3 Tests and Diagnostics 3.29 LAN/Modem/ Bluetooth/IEEE1394 Test Program 3-86 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision.[...]

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-87 Table 3-8 Common error code Error code Meaning 0x30 BT Control Status should be “Disable”, but it is “Enable”. 0x31 BT Control Status should be “Enable”, but it is “Disable”. 0x32 Power Status should be[...]

3 Tests and Diagnostics 3.29 LAN/Modem/ Bluetooth/IEEE1394 Test Program 3-88 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 3.29.4 IEEE1394 test To execute this test, input 4 and press Enter . NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appe[...]

3.30 Sound Test program 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-89 3 Tests and Dia tics 3.30 Sound Test program gnos This section describes how to perform the Sound test. To execute the sound test, refer to the following description. Prepare a HDD and format it on DOS. Copy all files in the floppy disk in w[...]

3 Tests and Diagnostics 3.30 Sound Test program 3-90 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) To return to the Sound test menu, Press 9 and Enter . Then following message will appear in the display. *********************************** ******** May I Restart ? ******* *********************************** Press any key to continue… Af[...]

3.30 Sound Test program 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-91 Subtest02 (Sine W ave) This subtest is executed by loading the COM file (ADSIN.COM). The program expands sine wave data table from 16KB to 64KB, and creates the play data. Then it transfers the data between the DMA and the CODEC to play the [...]

3 Tests and Diagnostics 3.30 Sound Test program 3-92 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) 3.30.3 CD Sound (Standard) To execute the CD Sound (Standard) test, press 3 and Enter . Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears[...]

3.30 Sound Test program 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-93 Subtest02 English Narration Selected this subtest, narration in English starts. For m ore details on the procedure, refer to the subtest01. Subtest03 Test Tone A CAUTION: Before starting subtest03, be sure to set the sound at proper volume. [...]

3 Tests and Diagnostics 3.30 Sound Test program 3-94 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) (2) Audio CD Insert an audio CD and the following menu appears in the display. CD/DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT : XXXXX ERROR COUNT: XXXXX[...]

3.31 SETUP 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-95 3.31 SETUP 3.31.1 Function Description This program displays the current system setup inform ation as listed below: 1. Memory 2. System Date/Time 3. Battery (a) Battery Save Mode (b) PCI Express Link ASPM (c) Enhanced C-States 4. Password 5. Boot Priorit[...]

3 Tests and Diagnostics 3.31 SETUP 3-96 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546) 12. Legacy Em ulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation 13. PCI LAN 14. RAID ARRAY (a) Current State (b) Create State (c) Execute Creation[...]

3.31 SETUP 3 Tests and Diagnostics 3.31.2 Accessing the SETUP Program While pressing ESC , turn on the power. Then press F1 . The following display appears. QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-97[...]

3 Tests and Diagnostics 3.31 SETUP 3-98 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual ( 960-546)[...]

3.31 SETUP 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-99 Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Press ↑ and ↓ to m ove between items in a column. Press Fn + ↑ ( PgUp) and Fn + ↓ ( PgDn) to move between the two pages. 2. Press either the Spac[...]

3 Tests and Diagnostics 3.31 SETUP SETUP Options The SETUP screen is divided into 14 functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s mem ory. This field displays the total amount of mem ory installed and is automatically calculated by the computer. You cannot [...]

3.31 SETUP 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-101 NOTE: Display of the LCD Brightness will be changed in the condition below: (*1) Operating the battery (*2) Using the AC adapter User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS . Battery Save Optio[...]

3 Tests and Diagnostics 3.31 SETUP 3-102 [CO NFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) Battery optimized If the CPU becomes too hot, the processing speed is lowered. If the temperature is still too high, the fan turns on. When the CPU temperature falls to a normal range, the fan is turned off and the processing speed is increased. NOTE: T[...]

3.31 SETUP 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-103 5. Boot Priority (a) Boot Priority Use this option to set the priority for booting of the computer and the priority for the HDD for booting. FDD → HDD → CD-ROM → LAN: The computer looks for bootable files in the following order: FDD, HDD, CD- ROM [...]

3 Tests and Diagnostics 3.31 SETUP 3-104 [CO NFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use. (a) Core-Multi Processing The Core Multi-Processing sets the CPU operating mode. The configuration for the Core Multi [...]

3.31 SETUP 3 Tests and Diagnostics (d) Virtualization Technology Virtualization Technology sets enable or disable of the Intel Virtualization Technology installed in the CPU. Intel Virtualization Technology is the technique that allows one machine to operate as multiple virtual machines. Enabled Enables Virtualization Technology. Disabled Disables [...]

3 Tests and Diagnostics 3.31 SETUP 3-106 [CO NFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) NOTE: 1. Do not remove the AC adaptor and battery pack at the same time when you use this feature. If you do so, data saved by the resume function will be lost. You must also reset this option. 2. If you have set a password and the computer boots by the[...]

3.31 SETUP 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-107 8. Drives I/O This option displays the address and interrupts level for hard disk drive and optical disk drive. It is for information only and cannot be changed. Built-in HDD 1 Displays the setting of the HDD1 address. This cannot be changed. Built-in H[...]

3 Tests and Diagnostics 3.31 SETUP 3-108 [CO NFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 10. Display This group of options configures the computer’s display. (a) Power On Display This option is used to select the display when booting up. Auto-Selected Selects an external monitor if one is connected. Otherwise it selects the internal LCD. [...]

3.31 SETUP 3 Tests and Diagnostics QOSMIO G30 Maintenance Manual ( 960-546) [CONFIDENTIAL] 3-109 11. Peripheral Use this option to select the peripheral’s mode. (a) Internal Pointing Device This option enables or disables the touch pad Enabled Enables the touch pad. (Default) Disabled Disables the touch pad. 12. LEGACY EMULATION (a) USB KB/Mouse [...]

3 Tests and Diagnostics 3.31 SETUP 3-110 [CO NFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) 14. RAID ARRAY This option sets the RAID configuration. (a) Current State This option indicates the current hard disk condition. Content set in [Create State] is displayed, when booting BIOS setup next time. Built in HDD1 Displays RAID configuration lev[...]

[CONFIDENTIAL] Chapter 4 Replacement Procedures[...]

4 Replacement Procedures 4-ii [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Manua l (960-546) 4[...]

4 Replacement Procedures QOSMIO G30 Maintenance Man ual (960-546) [CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ................................................................................................................... .4 - 1 4.2 Battery pack ...........................................................................................[...]

4 Replacement Procedures 4-iv [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Manua l (960-546) 4.27 GPU heat sink .......................................................................................................... 4-63 4.28 Analog TV tuner ...................................................................................................... 4-65 4.[...]

4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 4-v Figures Figure 4-1 Removing the battery pack................................................................................. 4-8 Figure 4-2 Removing the E xpressCard or PC card ............................................................ 4-11 Figure 4-3 Removing [...]

4 Replacement Procedures 4-vi [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Manua l (960-546) Figure 4-32 Removing the speaker AMP board .................................................................. 4-54 Figure 4-33 Removing the speaker ...................................................................................... 4-55 Figure 4-34 Removing t[...]

4.1 Overview 4 Replacement Procedures 4 4.1 Overview This chapter describes the procedure for rem oving and replacing the fi eld replaceable units (FRUs) in the PC. It may not be necessary to remove all the F RUs in order to replace one. The chart below provides a guide as to whic h other FRUs must be removed before a particular FRU can be removed.[...]

4 Replacement Procedures 4.1 Overview 4-2 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960- 546) Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions w hile working on the computer. DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts [...]

4.1 Overview 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-3 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2 Battery Pack?[...]

4 Replacement Procedures 4.1 Overview Disassembly Procedure Three main types of cable connector are used. Pressure plate connector • • • Spring connector Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cab le out from the connect or. W [...]

4.1 Overview 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-5 Assembly Procedure After the computer has been disassembled and th e part that caused the fault has been repaired or replaced, the computer must be reassem bled. Take note of the following general points when assembling the computer. • Take your ti[...]

4 Replacement Procedures 4.1 Overview Screw Tightening Torque Use the following torque when tightening screws. CAUTION : Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall ou t) causing a short circuit or other damage. NOTE : To tighten screws quickly and accu rately, an electric screwdriver is [...]

4.1 Overview 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-7 Screw Notation To make maintenance of the co mputer easier, markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body. Format: Screw shape + Screw length (mm) Screw shape B: Bind screw F: Fla[...]

4 Replacement Procedures 4.2 Battery pack 4.2 Battery pack Removing the battery pack The following describes the procedure for re m oving the battery pack (See Figure 4-1). CAUTION: Take care not to short circuit the terminals when removing the batter y pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack. 1. T[...]

4.2 Battery pack 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-9 NOTE : Dispose of the used battery pack in a ccordance with the laws and ordinances of your local authority. Installing the battery pack The following describes the procedure for inst alling the battery pack (See Figure 4-1). CAUTION: There is a [...]

4 Replacement Procedures 4.3 ExpressCard & PC card / Bridge media 4.3 ExpressCard & PC card / Bridge media 4.3.1 ExpressCard & PC card Removing the ExpressCard & PC card The following describes the procedure for re m oving the ExpressCard & PC card (See Figure 4-2). CAUTION: Insert or remove an Express card & PC card in acco[...]

4.3 ExpressCard & PC card / Bridge media 4 Replacement Procedures [PC Card (Lower slot)] PC card Eject button Figure 4-2 Removing the ExpressCard or PC card Installing the ExpressCard & PC card The following describes the procedure for inst alling the ExpressCard & PC card (See Figure 4-2). 1. Make sure the eject button does not stick o[...]

4 Replacement Procedures 4.3 ExpressCard & PC card / Bridge media 4.3.2 Bridge media (SD Card/ Memory St ick/ xDPicture Card/ MultiMedia card) Removing the Bridge media The following describes the procedure for re m oving the Bridge media (See Figure 4-3). CAUTION: Insert or remove a Bridge Media in a ccordance with any instructions in the each[...]

4.4 HDD 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-13 4.4 HDD Removing the HDD The following describes the procedure for removing the HDD (See Figure 4-4 to 4-6). CAUTION: Take care not to press on the top or bottom of a HDD. Pressure may cause data loss or damage to the device. 1. Turn the computer upside [...]

4 Replacement Procedures 4.4 HDD HDD-1 slot cover Screw (with e-ring) HDD-2 slot cover Figure 4-4 Removing the HDD slot cover HDD-1 assembly M2.5x6B FLAT BIND CN1850 M2.5x6B FLAT BIND CN1860 HDD-2 assembly Figure 4-5 Removing the HDD assembly 4-14 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546)[...]

4.4 HDD 4 Replacement Procedures 8. Remove the following screws and separate the HDD holder from the HDD assembly . • M3.0 × 4S S-FLAT BI ND screw × 4 M3.0x4S S-FLAT BIND M3.0x4S S-FLAT BIND HDD HDD holder Figure 4-6 Removing the HDD QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-15[...]

4 Replacement Procedures 4.4 HDD 4-16 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546) Installing the HDD The following describes the procedure for installing the HDD (See Figure 4-4 to 4-6). 1. Install the HDD to the HDD holder and secure it with the following screws . • M3.0 × 4S S-FLAT BIND screw × 4 NOTE: Although they are 3mm head [...]

4.5 Memory module 4 Replacement Procedures 4.5 Memory module CAUTION: The power of the computer must be turned off when you remove the memory module. Removing the memory modul e with the power on damages the module or the computer itself. Do not touch memory module terminals. Any dirt on the terminals may cause memory access problems. Never press h[...]

4 Replacement Procedures 4.5 Memory module 3. Remove the memory module while opening the left and right latches . Memory module Latch Latch Figure 4-8 Removing the memory module Installing the memory module To install the memory module, confirm that the computer is in boot m ode. Then perform the following procedure (See Figure 4-7 and 4-8). 1. Ins[...]

4.6 Speaker cover 4 Replacement Procedures 4.6 Speaker cover Removing the Speaker cover The following describes the procedure for re m oving the speaker cover (See Figure 4-9). 1. Turn the computer face up and open the display. 2. Turn the speaker cover counterclockwise and take it out from the slot. Speaker cover Figure 4-9 Removing the speaker co[...]

4 Replacement Procedures 4.7 Keyboard 4.7 Keyboard Removing the keyboard The following describes the procedure for removing the keyboard (See Figure 4-10 and 4-11). CAUTION: As the keytop may fall out, when handli ng the keyboard alw ays hold it by the frame and do not touch the keytop. 1. Insert your finger into the slot between the keyboard holde[...]

4.7 Keyboard 4 Replacement Procedures 3. Lift the upper side of the keyboard and turn it face down on the palm rest. 4. Remove the following screw and keyboard support plate . • M2.5 × 8B FLAT BIND screw × 1 5. Disconnect the keyboard cable from the connector CN3200 on the system board and remove the keyboard . CN3200 M2.5x8B FLAT BIND Keyboard[...]

4 Replacement Procedures 4.7 Keyboard 4-22 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546) Installing the keyboard The following describes the procedure for inst alling the keyboard (See Figure 4-10 to 4-11). 1. Place the keyboard on the palm rest with its face down. Connect the keyboard cable to the connector CN3200 on the system board. 2[...]

4.8 Wireless LAN card 4 Replacement Procedures 4.8 Wireless LAN card Removing the wireless LAN card The following describes the procedure for re m oving the wireless LAN card (See Figure 4-12). 1. Remove the following screw and wireless LAN card hold plate . • M2.0 × 4B TORX screw × 1 2. Disconnect the wireless LAN antenna cables (MAIN & AU[...]

4 Replacement Procedures 4.8 Wireless LAN card 4-24 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546) Installing the wireless LAN card The following describes the procedure for inst alling the wireless LAN card (See Figure 4-12). 1. Insert slantwise the wireless LAN card into the connector CN2600 on the system board and press it to connect f[...]

4.9 MDC 4 Replacement Procedures 4.9 MDC Removing the MDC The following describes the procedure for removing the MDC (See Figure 4-13). 1. Remove the following screws securing the MDC. • M2.0 × 4B BIND screw × 2 2. Pull the MDC straight up and disconnect the MDC from the connector CN3010 on the system board. 3. Disconnect the modem cable from t[...]

4 Replacement Procedures 4.9 MDC 4-26 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546) Installing the MDC The following describes the procedure for installing the MDC (See Figure 4-13). 1. Connect the modem cable to the con nector on the MDC. 2. Install the MDC and connect it to the connector CN3010 on the system board. 3. Secure the MDC wi[...]

4.10 Bluetooth module 4 Replacement Procedures 4.10 Bluetooth module Removing the Bluetooth module The following describes the procedure for re moving the Bluetooth m odule (See Figure 4-14). 1. Peel off the glass tape . 2. Unhook the stopper and take out the Bluetooth module from the slot. 3. Disconnect the Bluetooth flat cable from the connector [...]

4 Replacement Procedures 4.11 Cover assembly 4.11 Cover assembly Removing the Cover assembly The following describes the procedure for removing the cover assembly (See Figure 4-15 to 4-17). 1. Turn over the computer and disconnect the GPU fan cable from the connector CN8781 on the system board. 2. Disconnect the analog TV turner cable and analog TV[...]

4.11 Cover assembly 4 Replacement Procedures 5. Turn the computer face up and remove the LCD connector cover . 6. Disconnect the LCD cable from the connector CN5000 on the system board. 7. Disconnect the FL inverter from the connector CN5816 on the system board. 8. Disconnect the touch pad cable from the connector CN3201 on the system board. 9. Dis[...]

4 Replacement Procedures 4.11 Cover assembly 14. Remove the cover assembly while releasing the latche s. Cover assembly Figure 4-17 Removing the cover assembly (3) 4-30 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546)[...]

4.11 Cover assembly 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-31 Installing the cover assembly The following describes the procedure for inst alling the cover assembly (See Figure 4-15 to 4-17). 1. Install the cover assembly to the base assem bly in place. 2. Connect the microphone cable to the connector C[...]

4 Replacement Procedures 4.12 Touch pad 4 4.12 Touch pad Removing the touch pad The following describes the procedure for re m oving the touch pad (See Figure 4-18 and 4- 19). 1. Remove the following screw on the back side of the cover assembly. • M2.5 × 6S Tapping screw × 1 2. Remove the touch pad assembly while sliding it. M2.5 × 6S Tapping [...]

4.12 Touch pad 4 Replacement Procedures Insulator Insulator Button cable Touch pad cable Dual Mode touch pad Double-sided tape (Rux pad model) Insulator Insulator Button cable Touch pad cable Double-sided tape Touch pad (Touch pad model) M1.8 × 3S S-THIN HEAD TP board Figure 4-19 Removing the cables and TP board QOSMIO G30 Maint enance Manual ( 96[...]

4 Replacement Procedures 4.12 Touch pad Installing the touch pad The following describes the procedure for in stalling the touch pad (See Figure 4-18, 4-19). 1. Install the TP board to the touch pad and secure it with the following screw . • M1.8 × 3S S-THIN HE AD screw × 1 NOTE : When installing the TP board, insert the dent of the TP board un[...]

4.13 Internal microphone 4 Replacement Procedures 4.13 Internal microphone Removing the Internal microphone The following describes the procedure for removing the internal microphone (See Figure 4- 20). 1. Take out the microphone cable from the guides. 2. Remove the internal microphone from the microphone holder . Guides Internal microphone Microph[...]

4 Replacement Procedures 4.14 Volume board 4.14 Volume board Removing the Volume board The following describes the procedure for rem oving the volume board (See Figure 4-21). 1. Remove the volume cover (with volume board) from the cover assembly while expanding the projections of volume cover . 2. Separate the volume board and the volume cover . 3.[...]

4.15 Fingerprint sensor board 4 Replacement Procedures 4.15 Fingerprint sensor board Removing the Fingerprint sensor board The following describes the procedure for rem ovi ng the fingerprint sensor board (See Figure 4-22). 1. Push the latch and slide the fingerprint sensor holder in the direction of arrow in the following figure to remove it. 2. R[...]

4 Replacement Procedures 4.15 Fingerprint sensor board 4-38 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Installing the Fingerprint sensor board The following describes the procedure for instal ling fingerprint sensor board (See Figure 4- 22). 1. Connect the fingerprint sensor cable to the connector CN9540 on the fingerprint sensor bo[...]

4.16 Switch board 4 Replacement Procedures 4.16 Switch board Removing the Switch board The following describes the procedure for rem o ving the switch board (See Figure 4-23). 1. Peel off the glass tape A and move the cables on the reinforcing plate. 2. Peel off the glass tape B . 3. Disconnect the switch cable from the connector CN9660 on the swit[...]

4 Replacement Procedures 4.16 Switch board 4-40 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Installing the Switch board The following describes the procedure for inst alling the switch board (See Figure 4-23). 1. Connect the switch cable to the connector CN9660 on the switch board. 2. Install the reinforcing plate and sw itch board t[...]

4.17 Optical disk drive 4 Replacement Procedures 4.17 Optical disk drive CAUTION: Do not perform 4.17.2 “Ejecting the op tical disk” except for the emergency ejection of optical disk inside ODD. 4.17.1 Replacing the optical disk drive Removing the optical disk drive The following describes the procedure for rem o ving the optical disk drive (Se[...]

4 Replacement Procedures 4.17 Optical disk drive 2. Remove the following screw securing the ODD assembly. • M2.5 × 6B FLAT BIND screw × 1 3. Remove the ODD assembly from the connector CN1810 on the system board. CN1810 ODD assembly M2.5x6B FLAT BIND Figure 4-25 Removing the ODD assembly 4-42 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-[...]

4.17 Optical disk drive 4 Replacement Procedures 4. Remove the following screw securing the ODD side bracket and remove the ODD side bracket . • M2.0 × 3S S-THIN HEAD screw × 1 5. Remove the following screws securing the ODD rear bracket. • M2.0 × 2.7B S-THIN HEAD screw × 2 6. Remove the ODD rear bracket from the ODD assembly. ODD side brac[...]

4 Replacement Procedures 4.17 Optical disk drive 4-44 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Installing the opt ical disk drive The following describes the procedure for instal ling the optical disk drive (See Figure 4-24 to 4-26). 1. Installing the ODD rear bracket to the ODD assembly and secure it with the following screws . ?[...]

4.17 Optical disk drive 4 Replacement Procedures 4.17.2 Ejecting th e optical disk CAUTION: The following procedure is emergency c ope only when the optical disk inside ODD (here, refers DVD super multi drive to DVD) can not be ejected because of some failure. Disassembling the ODD drive assembly The following describes the procedure for ejectin g [...]

4 Replacement Procedures 4.17 Optical disk drive 4-46 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Assembling the ODD assembly The following describes the procedu re for assembling the ODD assem bly from the optica l disk drive (See Figure 4-27). 1. Install the ODD cover to the ODD base assembly by sliding the hook into the slo t of O[...]

4.18 RTC battery 4 Replacement Procedures 4.18 RTC battery Removing the RTC battery The following describes the procedure for removing the RTC battery (See Figure 4-28). 1. Disconnect the RTC battery cable from the connector CN9990 on the system board. 2. Take out the insulator ( RTC battery is in the insulator) fro m the slot and separate the insu[...]

4 Replacement Procedures 4.19 JK board 4.19 JK board Removing the JK board The following describes the procedure for rem oving the JK board (See Figure 4-29). 1. Remove the following screw securing the JK board. • M2.5 × 6S Tapping screw × 1 2. Disconnect the JK cable from the connector CN9551 on the system board and connector CN9550 on the JK [...]

4.19 JK board 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 4-49 Installing the JK board The following describes the procedure for installing the JK board (See Figure 4-29). 1. Connect the analog TV turner cable to the connector CN9614 on the JK board. 2. Install the JK board to the slot of the base assembly. 3. [...]

4 Replacement Procedures 4.20 LED board 4.20 LED board Removing the LED board The following describes the procedure for removing the sound board (See Figure 4-30). 1. Remove the following screw securing the LED board. • M2.5 × 6S Tapping screw × 1 2. Disconnect the LED cable from the connector CN9500 on the system board. 3. Remove the LED board[...]

4.20 LED board 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 4-51 Installing the LED board The following describes the procedure for in stalling the LED board (See Figure 4-30). 1. Connect the LED cable to the connector CN9510 on the LED board. 2. Install the LED board to the base assembly. 3. Connect the LED cab[...]

4 Replacement Procedures 4.21 System board 4.21 System board CAUTION: 1. When handling the system board, alwa ys hold by the edges. Do not touch the printed circuit face. 2. If replacing with a new system board, execute the subtest01 Initial configuration in section 3.4 “Setting of the hardware configu ration”. Also update with the latest BIOS [...]

4.21 System board 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 4-53 Installing the system board The following describes the procedure for inst alling the system board (See Figure 4-31). 1. Install the system board to the base a ssembly and secure it with the follow ing screw . • M2.5 × 6S Tapping screw × 1[...]

4 Replacement Procedures 4.22 Speaker 4.22 Speaker Removing the speaker The following describes the procedure for rem o ving the speaker (See Figure 4-32 and 4-33). 1. Remove the following screw and lift up the spea ker AMP board . • M2.5 × 6S Tapping screw × 1 2. Disconnect the speaker cable and speaker AMP cable from the connector on the spea[...]

4.22 Speaker 4 Replacement Procedures 3. Peel off three glass tapes and remove the speakers from the slot of the base assembly. Speaker Glass tape Figure 4-33 Removing the speaker Installing the speaker The following describes the procedure for inst alling the speaker (See Figure 4-32 and 4-33). 1. Install the sp eaker to the slot of the base assem[...]

4 Replacement Procedures 4.23 GPU Fan 4.23 GPU Fan Removing the GPU fan The following describes the procedure fo r rem oving the GPU fan (See Figure 4-34). 1. Pass the GPU fan cable through the insulator and remove the GPU fan while releasing the hook . GPU fan Insulator Hook GPU fan cable Figure 4-34 Removing the GPU fan Installing the GPU fan The[...]

4.24 F jack/Modem jack/Analog TV cable 4 Replacement Procedures 4.24 F jack/Modem jack/Analog TV cable Removing the F jack/Modem jack/Analog TV cable The following describes the procedure for rem o ving the F jack/modem jack/analog TV cable (See Figure 4-35). 1. Push the hook in the direction of arro w in the following figure to take out F jack fro[...]

4 Replacement Procedures 4.24 F jack/Modem jack/Analog TV cable 4-58 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Installing the F jack/Mode m jack/Analog TV cable The following describes the procedure for inst alling the F jack/Modem jack/Analog TV cable (See Figure 4-35). 1. Arrange the TV antenna cable and analog TV cable to the sl[...]

4.25 Wireless communication switch 4 Replacement Procedures 4.25 Wireless communication switch Removing the Wireless communication switch The following describes the procedure for rem o ving the wireless communication switch (See Figure 4-36). 1. Remove the wireless communicatio n switch from the base assembly by pushing it from the back. Wireless [...]

4 Replacement Procedures 4.26 CPU heat sink fan/CPU 4.26 CPU heat sink fan/CPU Removing the CPU heat sink fan/CPU The following describes the procedure for rem o ving the CPU heat sink fan/CPU (See Figure 4-37 and 4-38). 1. Remove the following screws securing the CPU holder. • M2.0 × 4B BIND screw × 3 NOTE: When removing the CPU holder, be sur[...]

4.26 CPU heat sink fan/CPU 4 Replacement Procedures 4. Unlock the CPU by rotating the cam on the CPU socket 90 degrees counterclockwise with a flat-blade screwdriver. 5. Remove the CPU . Figure 4-38 Replacing the CPU QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 4-61[...]

4 Replacement Procedures 4.26 CPU heat sink fan/CPU Installing the CPU fin & CPU The following describes the procedure for inst alling the CPU heat sink fan/CPU (See Figure 4-37 to 4-39). 1. Check that the mark of the cam is in the unlocking position. 2. Install the CPU to the correc t position in the CPU socket . 3. Fix the CPU by rotating the[...]

4.27 GPU heat sink 4 Replacement Procedures 4.27 GPU heat sink Removing the GPU heat sink The following describes the procedure for re m oving the GPU heat sink (See Figure 4-40). 1. Remove the following screws securing the GPU holder and GPU heat sink. • M2.0 × 4B BIND screw × 3 2. Remove the GPU holder and GPU heat sink . NOTE: When removing [...]

4 Replacement Procedures 4.27 GPU heat sink 4-64 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Installing the GPU heat sink The following describes the procedure for in stalling the GPU heat sink (S ee Figure 4-40). 1. Install the GPU heat sink and GPU holder . NOTE: For details on applying the silicon grea se, refer to Installing the [...]

4.28 Analog TV tuner 4 Replacement Procedures 4.28 Analog TV tuner Removing the Analog TV tuner The following describes the procedure for re m oving the analog TV tuner (See Figure 4-41). 1. Remove the following screws securing the analog TV tuner. • M2.0 × 4B BIND screw × 2 2. Open the left and right latches and remove the analog TV tuner from[...]

4 Replacement Procedures 4.29 PC card slot 4.29 PC card slot Removing the PC card slot The following describes the procedure for rem o ving the PC card slot (See Figure 4-42). 1. Remove the following screws securing the PC card slot. • M2.0 × 3S S-THIN HEAD screw × 2 • M2.0 × 8S BIND screw × 2 2. Pull up the PC card slot straight and remove[...]

4.29 PC card slot 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 4-67 Installing the PC card slot The following describes the procedure for instal ling the PC card slot (See Figure 4-42). 1. Insert the terminal of the PC card slot into the connector CN2110 on the system board. 2. Secure the PC card slot with the f[...]

4 Replacement Procedures 4.30 LCD unit / FL inverter 4 4.30 LCD unit / FL inverter CAUTION: When replacing a LCD, it is required that SVP parameter is set. Update with the latest EC/KBC as describe d in Appendix H “EC/KBC Rewrite Procedures”. Removing the LCD unit / FL inverter The following describes the procedure for removing the LCD unit and[...]

4.30 LCD unit / FL inverter 4 Replacement Procedures 3. Remove the following screw securing the FL inverter. • M2.0 × 4S BIND screw × 1 4. Peel off the insulator adhered to the FL inverter. 5. Disconnect the LCD cables from the connectors CN1 and CN2 on the FL inverter. 6. Disconnect the HV cables from the connectors CN3 and CN4 on the FL inver[...]

4 Replacement Procedures 4.30 LCD unit / FL inverter 8. Remove the following screws securing the LCD unit. • M2.0 × 4S BIND screw × 4 9. With the bottom edge of the LCD unit on the display cover, lift onl y the top edge of the LCD unit. After peeling off two aluminum tapes , disconnect the LCD cable from the connector on the back of the LCD. 10[...]

4.30 LCD unit / FL inverter 4 Replacement Procedures 11. Remove the following screws securing the LCD support and rem ove the LCD supports from the LCD unit. • M2.0 × 3S S-THIN HEAD screw × 4 LCD support M2.0x3S S-THIN HEAD M2.0x3S S-THIN HEAD Figure 4-46 Removing the LCD support QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] 4-71[...]

4 Replacement Procedures 4.30 LCD unit / FL inverter 4-72 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Installing the LCD unit/FL Inverter The following describes the procedure for inst alling the LCD unit and FL inverter (See Figure 4-43 to 4-46). 1. Install the LCD support to the LCD unit and secure them with the following screws . [...]

4.31 LCD cable 4 Replacement Procedures 4.31 LCD cable Removing the LCD cable The following describes the procedure for removing LCD cable (See Figure 4-47). 1. Remove the following screw securing the LCD cable holder (cover assembly side) and remove the LCD cable holder p late from the cover assembly. • M2.5 × 6S Tapping screw × 1 2. Remove th[...]

4 Replacement Procedures 4.31 LCD cable 4-74 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Installing the LCD cable The following describes the procedure for in stalling the LCD cable (See Figure 4-47). 1. Arrange the LCD cable by putting it through the slot of cover assembly. 2. Install the LCD cable holder plate to the disp lay rear [...]

4.32 Wireless LAN antennas/Bluetooth antenna 4 Replacement Procedures 4.32 Wireless LAN antennas/Bluetooth antenna Removing the wireless antennas/Bluetooth antenna The following describes the procedure for rem o ving the wireless antennas/Bluetooth antenna (See Figure 4-48). 1. Remove the hinge cap (R) from the display assembly. 2. Peel off the ace[...]

4 Replacement Procedures 4.32 Wirele ss LAN antennas/Bluetooth antenna 4-76 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Installing the wireless an tennas/Bluetooth antenna The following describes the procedure for inst alling the wireless antennas/Bluetooth antenna (See Figure 4-48). 1. Stick the wireless LAN antennas and Bluetooth a[...]

4.33 Display latch hook 4 Replacement Procedures 4.33 Display latch hook Removing the display latch hook The following describes the procedure for rem o ving the display latch hook (See Figure 4-49). 1. Remove the following screws securing the display latch hook. • M2.5 × 6S Tapping screw × 2 2. Pull up and remove the display latch hook from th[...]

4 Replacement Procedures 4.34 Display rear cover 4.34 Display rear cover Removing the display rear cover The following describes the procedure for rem ovi ng the display rear cover (See Figure 4-50). 1. Remove the following screws securing the display rear cov er. • M2.5 × 4B FLAT BIND screw × 6 2. Remove the display rear cover from the cover a[...]

4.35 Hinge 4 Replacement Procedures 4.35 Hinge Removing the hinge The following describes the procedure for removing the hinge (See Figure 4-51). 1. Remove the following screw securing the hinge (L). • M2.5 × 6S Tapping screw × 1 2. Turn up the insulator. 3. Push the latch and remove the hinge (L) by slidin g it to the right. 4. Remove the foll[...]

4 Replacement Procedures 4.35 Hinge 4-80 [CONFIDENTIAL ] QOSMIO G30 Mai ntenance Man ual (960-54 6) Installing the hinge The following describes the procedure for installing the hinge (See Figure 4-51). 1. Install the hinge (R) to the cover assembly and secure it with the following screw . • M2.5 × 6S Tapping screw × 1 2. Turn up the insulator [...]

4.36 Fluorescent Lamp 4 Replacement Procedures QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-81 4 4.36 Fluorescent lamp This system uses LCD module from the following supplier. Type Part No. Supplier Section G33C0002V110 LG. Philips 4.36.1 17.1 inch G33C00034110 SHARP 4.36.2 NOTE : - When working with a LCD module, always use a flat, [...]

4 Replacement Procedures 4.36 Fluorescent Lamp 4.36.1 Replacing the 17.1-inch LG.Philips Fluorescent lamp CAUTION : When you replace the fluorescent la mp, wear finger covers or gloves to avoid contaminating or damaging the LC D module. Be careful not to let dust or other foreign subst ances into the LCD module. Disassembling the 17.1-inch LG.Phili[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 2. Remove the bezel (Top case) . Be careful not to apply ex cessive force to the source PCB or COF. Figure 4-53 Replacing 17.1 Inch LG.Philips fluorescent lamp (2) QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-83[...]

4 Replacement Procedures 4.36 Fluorescent Lamp 3. Remove the source PCB. 1) Remove the source PCB . Be careful not to apply excessive force to the PCB or COF. Figure 4-54 Replacing 17.1 Inch LG.Philips fluorescent lamp (3) 4-84 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546)[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 4. Remove the board assembly, adhesive tape , Sheets, light guide and cover assembly bottom. 1) Remove the board assembly . NOTE: This process should be made in a cle an room to prevent sc ratch or particle on polarizer or B/L assembly. 2) Remove the adhesive tapes fixing the sheets (six points). 3) Re[...]

4 Replacement Procedures 4.36 Fluorescent Lamp Assembling the 17.1 Inch LG.Philips Fluorescent lamp To assembling the 17.1-inch LG.Philips fluorescent lamp, follow the steps below and refer to figures 4-56 to 4-59. 1. Install the FL tube cover, sheets, adhesive tape and board assembly. 1) Peel off the double-sided tape from th e FL tube cover (L) a[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 2. Install the source PCB. 1) Install the source PCB . Be careful not to apply excessive force to the CO F. Figure 4-57 Replacing 17.1 Inch LG.Philips fluorescent lamp (6) QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-87[...]

4 Replacement Procedures 4.36 Fluorescent Lamp 3. Install the bezel . Be careful not to apply excessive force to the PCB and COF. Figure 4-58 Replacing 17.1 Inch LG.Philips fluorescent lamp (7) 4-88 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546)[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 4. Stick the side tape and cover shield. 1) Stick the cover shield (S) . Be careful not to apply ex cessive force to the source PCB. CAUTION: Wear anti-static gloves to prevent circuit damage caused by ESC. 2) Stick the cover shield (G) . 3) Stick the adhesive tapes (3) to fix the bezel. Be careful not[...]

4 Replacement Procedures 4.36 Fluorescent Lamp 4.36.2 Replacing the 17.1-inch Sharp Fluorescent Lamp CAUTION : When replacing the fluorescent lamp, wear finger covers or gloves to avoid contaminating or damaging the LCD panel. Be careful not to let dust or other foreign substance into the module. Removing the 17.1-inch Sharp fluorescent lamp To rem[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 2. Turn the LCD module face up and remove the bezel (D). ( 2) Remove the bent portion of the bezel. (1) Remove 6 latches of the bezel. Figure 4-61 Replacing 17.1 Inch Sharp fluorescent lamp (2) QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-91[...]

4 Replacement Procedures 4.36 Fluorescent Lamp 3. Turn the LCD module face down and remove the screw (C) fixing the board. Then open the bent portion of the TCP of the board and remove the backlight. The torque loosening screw shall be 0.12 N m Figure 4-62 Replacing 17.1 Inch Sharp fluorescent lamp (3) 4-92 [CONFIDENTIAL ] QOSMIO G30 Maintenance Ma[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 4. Turn the LCD module face up and remove th e LCD panel (F) from the backlight unit (E). CAUTION: Take following care in handling LCD panel. 1) Do not pull the circuit board and dr iver (when moving it, hold the edge of glass). 2) Be careful not to damage by ESC. Be careful not to damage by ESC Figure[...]

4 Replacement Procedures 4.36 Fluorescent Lamp 5. Remove the lens sheet (H), diffusion sheet (G), reflection sheet (J) and light guide plate (I) from the BL unit (E). CAUTION: Be careful not to scra tch or soil the removed sheets and light guide to reuse them. Do not to throw away the resign tape stuck on the diffusion sheet (G) to reuse. Figure 4-[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 6. Turn the back light unit (E) face down and remove two screw s (K) and lump cover (L). The torque loosening screw shall be 0.12 N m Figure 4-65 Replacing 17.1 Inch Sharp fluorescent lamp (6) QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-95[...]

4 Replacement Procedures 4.36 Fluorescent Lamp 7. Remove the lamp unit (M) from the BL unit (E). CAUTION: When removing the lamp unit, be careful not to break the lamp. Figure 4-66 Replacing 17.1 Inch Sharp fluorescent lamp (7) 4-96 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546)[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 8. Turn the BL unit (E) face down. Remove the double-sided tapes (N to and S). CAUTION: Throw away the double –sided tapes. Figure 4-67 Replacing 17.1 Inch Sharp fluorescent lamp (8) QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] 4-97[...]

4 Replacement Procedures 4.36 Fluorescent Lamp Assembling the 17.1-inch Sharp fluorescent lamp To assemble the 17.1-inch Sharp fluorescent lam p, follow the steps below and refer to figures 4-68 to 4-77. 1. Stick the double–sided tapes (N to S) on the BL unit (E). CAUTION: Be careful for the tapes not to ri de on the ramp or not to stick out. Pos[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 2. Turn the BL unit (E) face down and install a new lamp unit (M). CAUTION: Be careful not to deform the lamp unit (M). Insert the lamp unit one by one at the exit (**) of lamp harness not to damage the harness. Figure 4-69 Replacing 17.1 Inch Sharp fluorescent lamp (10) 3. Install the new lam p cover [...]

4 Replacement Procedures 4.36 Fluorescent Lamp 4. Turn the BL unit (E) face down and insta ll the reflection sheet (J) and light guide plate (I). CAUTION: Do not scratch or make dirty. Insert the reflection sheet (J) in to the lamp unit (M) and place it at the projection portion on the short side. Insert slantingly the light guide plate (I) (not to[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 5. Install the lens sheet (H) and diffusion sheet (G) on the BL unit (E). CAUTION: Do not scratch, make the lens shee t (H) and diffusion sheet (G) dirty and attach any abnormal substance. Stick the diffusion sheet (G) w ith five double-sided tapes (N to R). Positioning of the sheet (H and G) Do not ma[...]

4 Replacement Procedures 4.36 Fluorescent Lamp 6. Install LCD panel (F) on the BL unit (E) CAUTION: Take care when handling LCD panel (F) Make sure that the BL unit is not on the guide lib of BL unit (E). If any darts, remove them with crepe tape. Guide lib Do not make it on. Guide lib Do not make it on. It is on the guide lib. Guide lib Do not mak[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 7. Turn the LCD module face down. Bend the circui t board inside and secure it with two screws (C). CAUTION: When handling the circuit board, do not hold both edges. Position the circuit board by the rectangle hole close to the screw hole and the BL unit pin. The torque tightening screws shall be 0.1 N[...]

4 Replacement Procedures 4.36 Fluorescent Lamp 8. Turn the LCD module face down, install the bezel (D). (1) Hook bent portion of the bezel in the form. (2) Mate 6 latches of bezel. [Outline of the section] [Portion of] Figure 4-75 Replacing 17.1 Inch Sharp fluorescent lamp (16) 4-104 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546)[...]

4.36 Fluorescent Lamp 4 Replacement Procedures 9. Secure both sides of LCD module with 6 screws. CAUTION: Make sure that the bent portion of beze l (D) in the form of “]” is not on the lib. The torque tightening screws shall be 0.1 N m. Figure 4-76 Replacing 17.1 Inch Sharp fluorescent lamp (17) QOSMIO G30 Maint enance Manual ( 960-546) [CONFID[...]

4 Replacement Procedures 4.36 Fluorescent Lamp 10. Stick the protection cover (A) and fixing tape (B). Bend and stick it on the side. Figure 4-77 Replacing 17.1 Inch Sharp fluorescent lamp (18) 4-106 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546)[...]

[CONFIDENTIAL] Appendices[...]

Appendices App-ii [CONFIDENTIAL] QOSMIO G30 Mainten ance Manual ( 960-546)[...]

Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] App-iii Appendix Contents Appendix A Handling the LCD Module ......................................................................... A-1 Appendix B Board Layout ............................................................................................... B-1 B.1 System board ([...]

Appendices App-iv [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546) C.17 CN4200 1394 I/F connector (4-pin) .......................................................... C-20 C.18 CN4400 Bl uetooth I/ F connector (20-pin) ................................................. C-20 C.19 CN4610 USB I/F connector Port2/Port4 (8-pin) ....................[...]

Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] App-v C.48 J9614 TV-in conn ector (12-pin) ................................................................ C-31 LE board (FCTLE*) C.49 CN9510 System board I/ F connector (20-pin)........................................... C-32 TP board (FCTTP*) C.50 CN3250 System board I/F connect[...]

Appendices App-vi [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546) Appendix J Maintenance of TOSHIBA RAID............................................................... J-1 J.1 Outline of Maintenance (R epair) of TOSHIBA RAID ................................... J-1 J.2 Analysis and handling by Drive Log .....................................[...]

Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] App-vii Figures Figure B-1 System board layout (front) .......................................................................... B-1 Figure B-2 System board layout (back) .......................................................................... B-3 Figure B-3 JK board layout ...[...]

Appendices App-viii [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546) Tables Table B-1 System board connectors (front) ................................................................... B-2 Table B-2 System board IC s and connectors (back) ...................................................... B-4 Table B-3 JK board connector ..............[...]

Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] App-ix Table C-23 RGB I/F c onnector (15-pin) ........................................................................ C-23 Table C-24 S-video OUT connector (4-pin) .................................................................. C-23 Table C-25 D-video I/F connector (14-pin) ...[...]

Appendices App-x [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960- 546) TP board (FCTTP*) Table C-50 System board I/F connector (4-pin) ............................................................ C-33 Table C-51 Touch pad I/F connector (12-pin) ............................................................... C-33 SW board (FCTSW*) Table C-52 Syste[...]

Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cove r, be sure to seat it so that it i[...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with co tton or a soft cloth. If it is still dirty, try breathing on the surface to create a light cond ensate and wipe it again. If the surface is very dirty, we recomme nd a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surfa[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. QOSMIO G[...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly c[...]

Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] A-5[...]

Appendices Appendix A Handling the LCD Module A-6 [CONFID ENTIAL] QOSMIO G30 Maintenan ce Manual (960- 546)[...]

Appendix B Board Layout Appendices Appendix B Appendix B Board Layout B.1 System board (FCTSY*) Front View Figure B-1 System board layout (front) QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] B-1[...]

Appendices Appendix B Board Layout B-2 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546) Table B-1 System board connectors (front) Number Name IS2101 Bridge media slot CN2470 TV signal splitter CN9550 JK board I/F connecter CN9530 FS board I/F con ne ctor CN9600 MCE I/F connector CN9500 LE board I/F connecter CN9650 SW board I/F connecter CN[...]

Appendix B Board Layout Appendices B.2 System board (FCTSY*) Back View Figure B-2 System board layout (back) QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] B-3[...]

Appendices Appendix B Board Layout B-4 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546) Table B-2 System board ICs and connectors (back) Number Name CN1400 Memory module (base) I/F connector CN1410 Memory module (expansio n) I/F conn ector CN1850 HDD-1 I/F connector CN5080 RGB I/F connector CN5805 HDMI connector CN5502 D-Video connector CN5[...]

Appendix B Board Layout Appendices B.3 JK board (FCTJK*) <Front layout> <Back layout> Figure B-3 JK board layout Table B-3 JK board connectors Number Name CN9551 System board I/F conne ctor J9560 IR blaster 1 connector J9561 IR blaster 2 connector CN9613 S-Video connector J9612 AV-in connector CN9614 TV-in connector QOSMIO G30 Maint ena[...]

Appendices Appendix B Board Layout B.4 LE board (FCTLE*) <Front layout> <Back layout> Figure B-4 LE board layout Table B-4 LE board connector Number Name CN9510 System boa rd I/F connector B-6 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546)[...]

Appendix B Board Layout Appendices B.5 TP board (FCTTP*) <Front layout> <Back layout> Figure B-5 TP board layout Table B-5 TP board connectors Number Name CN3250 System board I/F port CN3251 Touch pad I/F port QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] B-7[...]

Appendices Appendix B Board Layout B.6 FS board (FCTFS*) <Front layout> <Back layout> Figure B-6 FS board layout Table B-6 FS board connector Number Name CN9540 System boa rd I/F connector B-8 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546)[...]

Appendix B Board Layout Appendices B.7 SW board (FCTSW*) <Front layout> <Back layout> Figure B-7 SW board layout Table B-7 SW board connector Number Name CN9660 System board I/F conne ctor QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] B-9[...]

Appendices Appendix B Board Layout B-10 [CONFIDENTIAL] QOSMIO G30 Maintenan ce Manual ( 960-546)[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] C-1 Appendix C Appendix C Pin Assignment System board (FCTSY*) C.1 CN1410 Memor y Connector 0 (200-pin) Table C-1 Memory connector 0 (200-pin) (1/3) PIN No. Signal name I/O PIN No. Signal name I/O 1 MR0R9-B0 V I 2 GND - 3 GND - 4 BDQ05-B1P I/O 5 BDQ07-B1[...]

Appendices Appendix C Pin Assignments C-2 [CONFIDENTIAL] QOSMIO G30 Mainten ance Manual ( 960-546) Table C-1 Memory connector 0 (200-pin) (2/3) PIN No. Signal name I/O PIN No. Signal name I/O 61 BDQ30-B1P I/O 62 BDQ24-B1P I/O 63 BDQ28-B1P I/O 64 BDQ25-B1P I/O 65 GND - 66 GND - 67 BDM3-B1P I 68 BDQS3-B1N I/O 69 N.C. - 70 BDQS3-B1P I/O 71 GND - 72 GN[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] C-3 Table C-1 Memory connector 0 (200-pin) (3/3) PIN No. Signal name I/O PIN No. Signal name I/O 131 BDQS4-B1P I/O 132 GND - 133 GND - 134 BDQ38-B1P I/O 135 BDQ34-B1P I/O 136 BDQ39-B1P I/O 137 BDQ35-B1P I/O 138 GND - 139 GND - 140 BDQ44-B1P I/O 141 BDQ40[...]

Appendices Appendix C Pin Assignments C-4 [CONFIDENTIAL] QOSMIO G30 Mainten ance Manual ( 960-546) C.2 CN1400 Memor y connector 1 (200-pin) Table C-2 Memory connector 1 (200-pin) (1/3) PIN No. Signal name I/O PIN No. Signal name I/O 1 MR0R9-B0 V I 2 GND - 3 GND - 4 ADQ05-B1P I/O 5 ADQ07-B1P I/O 6 ADQ04-B1P I/O 7 ADQ06-B1P I/O 8 GND - 9 GND - 10 ADM[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] C-5 Table C-2 Memory connector 1 (200-pin) (2/3) PIN No. Signal name I/O PIN No. Signal name I/O 63 A DQ28-B1P I/O 64 A DQ25-B1P I/O 65 GND - 66 GND - 67 ADM3-B1P I 68 ADQS3-B1N I/O 69 N.C. - 70 ADQS3-B1P I/O 71 GND - 72 GND - 73 ADQ26-B1P I/O 74 ADQ2 9-[...]

Appendices Appendix C Pin Assignments C-6 [CONFIDENTIAL] QOSMIO G30 Mainten ance Manual ( 960-546) Table C-2 Memory connector 1 (200-pin) (3/3) PIN No. Signal name I/O PIN No. Signal name I/O 131 A DQS4-B1P I/O 132 GND - 133 GND - 134 ADQ38-B1P I/O 135 ADQ34-B1P I/O 136 BDQ39-B1P I/O 137 ADQ35-B1P I/O 138 GND - 139 GND - 140 ADQ44-B1P I/O 141 ADQ40[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] C-7 C.3 CN1810 ODD I/ F connector (50-pin) Table C-3 ODD I/F connector (50-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 NC - 2 NC - 3 GND - 4 NC - 5 (PLTRS1+RST1D B) O 6 PDD08-P3P I/O 7 PDD07-P3P I/O 8 PDD09-P3P I/O 9 PDD06-P3P I/O 10 PDD10-P3P[...]

Appendices Appendix C Pin Assignments C-8 [CONFIDENTIAL] QOSMIO G30 Mainten ance Manual ( 960-546) C.4 CN1850 1st HDD I/F connector (22-pin) Table C-4 1st HDD I/F connector (22-pin) PIN No. Signal name I/O PIN No. Signal name I/O S1 GND - S2 ZSATT0-P1P I S3 ZSATT0-P1N I S4 GND - S5 ZSATR0-P1N I S6 ZSATR0-P1P I S7 GND - P1 P3V I P2 P3V I P3 P3V I P4[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] C-9 C.6 CN2110 PC card I/F connector (150-pin) Table C-6 PC card I/F connector (150-pin) (1/3) PIN No. Signal name I/O PIN No. Signal name I/O 1 GND - 2 GND - 3 ZUSBEX3-E3N I/O 4 ZUSBEX-E3P I/O 5 GND - 6 CPUSB-E3N O 7 N.C (Reserve) - 8 NC (Reserve) - 9 G[...]

Appendices Appendix C Pin Assignments C-10 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) Table C-6 PC card I/F connector (150-pin) (2/3) PIN No. Signal name I/O PIN No. Signal name I/O 69 N.C - 70 N.C - 71 N.C - 72 N.C - 73 N.C - 74 GND - 75 GND - 76 GND - 77 GND - 78 ACCD1-P3N I/O 79 ACAD00-PYP I/O 80 ACAD02-PYP I/O 81 ACAD01-PYP I/O 82[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-11 Table C-6 PC card I/F connector (150-pin) (3/3) PIN No. Signal name I/O PIN No. Signal name I/O 135 ACCBE3-PYN I/O 136 ACAD25-PYP I/O 137 ACAUDI-PYP I/O 138 ACAD26-PYP I 139 ACSTSC-PYP I/O 140 ACAD27-PY P I/O 141 ACAD28-PYP I/O 142 GND - 143 ACAD29-P[...]

Appendices Appendix C Pin Assignments C-12 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) C.7 IS2101 Bridge media I/F connector (42-pin) Table C-7 Bridge media I/ F connector (42-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 MSDAT2-P3P I/O 2 MSDAT3-P3P I/O 3 MSBS-P3P I/O 4 GND - 5 GND - 6 FM-P3V I 7 MSCLK-P3P I/O 8 MSDAT3-P3P I/O[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-13 C.8 CN2400 WW Tuner I/F connector (124-pin) Table C-8 WW Tuner I/F connector (124-pin) (1/2) PIN No. Signal name I/O PIN No. Signal name I/O 1 T1 A -P5V - 2 T1 A -P5V - 3 T1A-P5V - 4 T1A-P5V - 5 T1A-P5V - 6 T1A-P5V - 7 T1A-P5V - 8 NC - 9 T1A-GND - 10[...]

Appendices Appendix C Pin Assignments C-14 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) Table C-8 WW Tuner I/F connector (124-pin) (2/2) PIN No. Signal name I/O PIN No. Signal name I/O 69 GND - 70 T1-P3V I 71 PERR-P3N I/O 72 DEVSEL-P3N I/0 73 CBE1-P3N I/O 74 GND - 75 AD14-P3P I/O 76 AD15-P3P I/O 77 GND - 78 AD13-P3P I/O 79 AD12-P3P I/O [...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-15 C.9 CN2430 ISDB-t Tuner I/F connect or (124-p in) Table C-9 ISDB-t Tuner I/F connector (124-pin) (1/2) PIN No. Signal name I/O PIN No. Signal name I/O 1 T2 A -P5V - 2 T2 A -P5V - 3 T2A-P5V - 4 T2A-P5V - 5 T2A-P5V - 6 T2A-P5V - 7 NC - 8 NC - 9 T2A-GND[...]

Appendices Appendix C Pin Assignments C-16 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) Table C-9 ISDB-t Tuner I/F connector (124-pin) (2/2) PIN No. Signal name I/O PIN No. Signal name I/O 69 GND - 70 T1-P3V I 71 PERR-P3N I/O 72 DEVSEL-P3N I/0 73 CBE1-P3N I/O 74 GND - 75 AD14-P3P I/O 76 AD15-P3P I/O 77 GND - 78 AD13-P3P I/O 79 AD12-P3P [...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-17 C.10 CN2450 BC board I/F connector (8-pin) Table C-10 BC board I/F connector (8-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 BCAS-P5V - 2 BCIO-P5P I/O 3 BCRST-P3N I 4 GND - 5 XBCCLK-P3P O 6 GND - 7 BCCDET-P3N O 8 GND - 1T GND - 2T GND - C.1[...]

Appendices Appendix C Pin Assignments C-18 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) Table C-11 PCI-Express mini card I/F connector (52-pin) (2/2) PIN No. Si g nal name I/O PIN No. Si g nal name I/O 49 NC - 50 GND - 51 NC - 52 P3V - 1T GND - 2T GND - C.12 CN3010 MDC I/F connector (12-pin) Table C-12 MDC I/F connector (12-pin) PIN No.[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-19 C.13 CN3200 Keyboard I/F connector (34-pin) Table C-13 Keyboard I/F connector (34-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 NUMLED-P5N I/O 2 A RWLED-P5N I/O 3 CAPLED-P5N I/O 4 P5V - 5 KBSC00-S3N O 6 KBSC01-S3N O 7 KBSC02-S3N O 8 KBSC03-S[...]

Appendices Appendix C Pin Assignments C-20 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) C.16 J4100 Network I/F connector (12-pin) Table C-16 Network I/F connector (12-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 ZMDIOP-EYP I/O 2 ZMDION-EYN I/O 3 ZMDI1P-EYP I/O 4 ZMDI2P-EYP I/O 5 ZMDI2N-EYP I/O 6 ZMDI1N-EYP I/O 7 ZMDI3P-EYP I/O[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-21 C.19 CN4610 USB I/F connector Port2/Port4 (8-pin) Table C-19 USB I/F connect or Port2/Port4 (8-pin) PIN No. Signal name I/O PIN No. Signal name I/O A 1 USB01PS-E5V - A 2 ZUSBP4-E3N I/O A3 ZUSBP4-E3P I/O A4 GND - B1 USB0PS-E5V - B2 ZUSBP2-E3N I/O B3 Z[...]

Appendices Appendix C Pin Assignments C-22 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) C.21 CN5000 LCD I/F connector (40-pin) Table C-21 LCD I/F connector (40-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 FL-P5V - 2 FL-P5V I 3 FL-P5V I 4 GND - 5 GND - 6 GND - 7 GND - 8 GND - 9 PNL-P3V - 10 PNL-P3V - 11 PNL0-P3P I 12 PNL0-P3P I[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-23 C.23 CN5080 RGB I/F connect or (15-pin) Table C-23 RGB I/F connector (15-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 NVARED-PXP I 2 NVAGRN-PXP I 3 NVABLU-PXP I 4 NC - 5 GND - 6 GND - 7 GND - 8 GND - 9 (P5V) - 10 GND - 11 NC - 12 NVASDA-P5P[...]

Appendices Appendix C Pin Assignments C-24 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) C.26 CN5805 HDMI connector (19-pin) Table C-26 HDMI connector (19-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 ZHDTX2-PYP I/O 2 GND - 3 ZHDTX2-PYN I/O 4 ZHDTX1-PYP I/O 5 GND - 6 ZHDTX1-PYN I/O 7 ZHDTXD-PYP I/O 8 GND - 9 ZHDTXD-PYN I/O 10 XH[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-25 C.29 CN6170 Speaker connector (4-pin) Table C-29 Speaker connector (4-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 SPOTL-PXN O 2 SPOTL-PXP O 3 SPOTR-PXP O 4 SPOTR-PXN O C.30 J6310 Headphone connector (6-pin) Table C-30 Headphone connector ([...]

Appendices Appendix C Pin Assignments C-26 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) C.32 CN6480 1BIT AMP I/F connector (20-pin) Table C-32 1BIT AMP I/F connector (20-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 1BTMUT-P3N O 2 AMPSD-S3N O 3 NC - 4 A-GND - 5 NC - 6 GND - 7 AVP-PFV - 8 NC - 9 AVP-PFV - 10 NC - 11 AUDP-GND - 1[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-27 C.35 CN9990 RTC battery connector (3-pin) Table C-35 RTC battery connector (3-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 (R3V) I 2 NC - 3 GND - C.36 CN8771 CPU FAN connector (4-pin) Table C-36 CPU FAN connector (4-pin) PIN No. Signal name[...]

Appendices Appendix C Pin Assignments C-28 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) C.39 CN9500 LE board I/F connector (20-pin) Table C-39 LE board I/F connector (20-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 GND - 2 RCIRRX-S5P I 3 BTLED-M5N O 4 LERNLE-S3P O 5 P5V - 6 LERNRX-P5N I 7 LERNON-P5N O 8 FMLED-P5N O 9 BTSWON-S3[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-29 C.42 CN9650 SW board I/F connector (20-pin) Table C-42 SW board I/F connector (20-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 LED O 2 LED I 3 NC - 4 PWRSW-S3N I 5 TVBTN-S3N I 6 CDBTN-S3N I 7 KBRT3-S3N I 8 KBRT2-S3N I 9 KBRT1-S3N I 10 KBRT0[...]

Appendices Appendix C Pin Assignments C-30 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) JK board (FCTJK*) C.43 CN9551 System board I/F connector (6-pin) Table C-43 System board I/F connector (6-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 GND - 2 IRBLS1-P5P I 3 GND - 4 GND - 5 IRBLS2-P5P I 6 GND 1T GND - 2T GND - C.44 J9560 IR[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-31 C.46 CN9613 S-Video connect or (4-pin) Table C-46 S-Video connector (4-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 (GND) - 2 (GND) - 3 NLUMAIN-PXP I 4 CROMIN-PXP I 1T GND - 2T GND - 3T GND - 4T GND - C.47 J9612 AV-in connector (5-pin) Tabl[...]

Appendices Appendix C Pin Assignments C-32 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) LE board (FCTLE*) C.49 CN9510 System board I/F connector (20-pin) Table C-49 System board I/F connector (20-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 GND - 2 RCIRRX-S5P O 3 BTLED-M5N I 4 LERNLE-S3P I 5 P5V - 6 LERNRX-P5N O 7 LERNON-P5N I[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-33 TP board (FCTTP*) C.50 CN3250 System board I/F connector (4-pin) Table C-50 System board I/F connector (4-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 GND - 2 IPDCLK-P5P I/O 3 IPDDAT-P6P I/O 4 P5V - 1T GND - 2T GND - C.51 CN3251 Touch pad I[...]

Appendices Appendix C Pin Assignments C-34 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546) SW board (FCTSW*) C.52 CN9660 System board I/F connector (20-pin) Table C-52 System board I/F connector (20-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 LED I 2 LED O 3 NC - 4 PWRSW-S3N O 5 TVBTN-S3N O 6 CDBTN-S3N O 7 KBRT3-S3N O 8 KBRT2-S3[...]

Appendix C Pin Assignments Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] C-35 FS board (FCTFS*) C.53 CN9540 System board I/F connector (6-pin) Table C-53 System board I/F connector (6-pin) PIN No. Signal name I/O PIN No. Signal name I/O 1 Power P3V - 2 FGSPON-P3V I 3 GND - 4 ZUSBFS-E3N I/O 5 ZUSBFS-E3P I/O 6 GND - 1T GND - 2T [...]

Appendices Appendix C Pin Assignments C-36 [CONFIDENTIAL] QOSMIO G30 Maint enance Manua l (960-546)[...]

Appendix D Keyboard Scan/Character Codes Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] D-1 Appendix. D Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F0 16 03 2 @ 03 83 [...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CO NFIDENTIAL] QOSMIO G30 Maintenan ce Manual ( 960-546) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B [...]

Appendix D Keyboard Scan/Character Codes Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E0 [...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CO NFIDENTIAL] QOSMIO G30 Maintenan ce Manual ( 960-546) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 126 Pause *7 *7 *7 *7 *7 202 Fn — — — — [...]

Appendix D Keyboard Scan/Character Codes Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 76 DEL E0 AA E0[...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CO NFIDENTIAL] QOSMIO G30 Maintenan ce Manual ( 960-546) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Brea k Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79 ← E0 2A E0 [...]

Appendix D Keyboard Scan/Character Codes Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL ] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73 F0 73 25 O (6) 4D CD 74 F0[...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CO NFIDENTIAL] QOSMIO G30 Maintenan ce Manual ( 960-546) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co m m on * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix E Key Layout Appendices Appendix E Key Layout Appendix E Key Layout E.1 US Keyboard Figure E-1 US Keyboard layout E.2 UK Keyboard Figure E-2 UK Keyboard layout QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] E-1[...]

Appendices Appendix E Key Layout E.3 KO Keyboard Figure E-3 KO Keyboard layout E.4 TC Keyboard Figure E-4 TC Keyboard layout E-2 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 546)[...]

Appendix F Wiring diagrams Appendices Appendix F Appendix F Wiring Diagrams F.1 RGB Monitor ID Wraparound connector (1) RED (2) GREE N (3) BLUE (4) NC (5) GND (6) GND (7) GND (8) GND (9) 5V (10) GND (1 1) NC (12) SDA (13) HSYNC (14) VSYNC (15) SDL RED (1) GREEN (2) BLUE (3) NC (4) GND (5) GND (6) GND (7) GND (8) 5V (9) GND (10) NC (1 1) SDA (12) HS[...]

Appendices Appendix F Wiring diagrams F-2 [CONFIDENTIAL ] QOSMIO G30 Maintenance Manual (960- 511)[...]

Appendix G BIOS r ewrite pr ocedures Appendices Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool:  BIOS/EC/KBC rewriting disk Rewriting the BIOS 1. Set the system to boot mode. 2. T urn of f the pow[...]

Appendices Appendix G BIOS r ewrite pr ocedures G-2 [CONFIDE NTIAL] QOSMIO G30 Maintenance Manual ( 960-546)[...]

Appendix H EC/KBC r ewrite pr ocedures Appendices QOSMIO G30 Maintenance Manual ( 960-546) [ CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system. It is necessary to rewrite the EC/KBC system program when the following changes are m ade. [...]

Appendices Appendix H EC/KBC r ewrite pr ocedures H-2 [CONFIDE NTIAL] QOSMIO G30 Maintenance Manual ( 960-546)[...]

Appendix I Reliability Appendices QOSMIO G30 Maint enance Manual ( 960-546) [CONFIDENTIAL] I-1 Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures ) in maximum configuration . Table I-1 MTBF Component Time (hours) System 5954.95h[...]

Appendices Appendix I Reliability I-2 [CONFIDENTIAL ] QOSMIO G30 Maintenance Man ual (960-54 6)[...]

Appendix J Maintenance of TOSHIBA RAID Appendices Appendix J Appendix J Maintenance of TOSHIBA RAID J.1 Outline of Maintenance (Repair) of TOSHIBA RAID Follow the below procedures to repair TOSHIBA RAID Reception Is the RAID configured by two HDD?(*1) Identify the failed HDD (*2) Yes Perform the HDD Trouble- shooting Procedure in Section 2.6. No Tr[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J.2 Analysis and handling by Drive Log Follow the below procedures to analyze. Boot the independent utility and check the Physical Drive status. (2) If necessary, analyze the Drive Log and identify the cause of failure. Yes (3) Does operation miss cause i t ? Replace the built-in HDD with the second [...]

Appendix J Maintenance of TOSHIBA RAID Appendices How to identify the cause of failure (1) When “Fail” or “NODRIVE” is displayed. According to “Operation of Independent utility”, boot the independent utility to display the Drive Log. To identify the failure cause of Port 0, analyze the Drive Log of [REDUNDANT] side of Port 1. To identif[...]

Appendices Appendix J Maintenance of TOSHIBA RAI 2. Analyze the detailed date of the message of right before of “xxx Error (IN)”, “xxx Error (OUT)” (for example, “DMA Error (IN)”, “DMA Error (OUT)”) right before the log of “Fail this drive” message and identify the cause. DMA Error (IN) DMA Error (OUT) J-4 [CONFIDENTIAL] QO SMIO[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO G30 Maintenance Manual ( 960-546) [ CONFIDENTIAL] J-5 Command ： Indicates Command code caused an error. The following list indicates the command Table J-1 List of Command (1/2) Protocol Command Devices not implementing the PACKET Command feature set Devices implementing the PACKET Command f[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-6 [CONFIDENTIAL] QO SMIO G30 Maintenance Manual (960-546) Table J-1 List of Command (2/2) Protocol Command Devices not implementing the PACKET Command feature set Devices implementing the PACKET Command feature set Command code DM READ DM A MN C 8 h DM WRITE DM A MN C a h DMO WRITE DMA QUEUED O N C[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO G30 Maintenance Manual ( 960-546) [ CONFIDENTIAL] J-7 (2) Check if it is caused by an operation miss or is a failure. To check if the cause of failure of Port1 is an operation miss or not, analyze the Drive Log of Port0. 1. In [REDUNDANT] of Port-0, find a log of “Fail this drive” message[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J.3 Operation of Independent utility J.3.1 Outline of Independent utility This is a utility to display Drive Log of TOSHIBA RAID. (1) Drive Log TOSHIBA RAID can store about 7,000 logs of Drive Log. TOSHIBA RAID makes Drive Log redundant and stores it. The drive has own log and other drive’s log. In[...]

Appendix J Maintenance of TOSHIBA RAID Appendices J.3.2 How to operate the Independent Utility (1) Booting PC Connected the USB FDD to the PC to be repaired. Insert the FD storing the program of the Independent Utility in the FDD and boot the PC from the FD. The following display appears. In the Independent Utility, the cursor is moved by with [ ?[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-10 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) (2) Display of Logical/Physical Drive Logical Drive The status of RAID array is displayed in Logical Drive by array. The displayed items are follows. Table J-2 Displayed item in Logical Drive Explanation Status (Status of array) Displays the[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO G30 Maintenance Manual ( 960-546) [ CONFIDENTIAL] J-11 Physical Drive In Physical Drive, the condition of RAID array is displayed by array. The following items are displayed. Table J-3 Items displayed in Physical Drive Explanation Port Displays the port number of Se rial ATA connected to the [...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-12 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) (3) Explanation of Main Menu The Independent Utility has following Main Menu. Table J-4 Item of Main Menu displayed Explanation Create Array Builds RAID array. Start Rebuild Rebuilds RAID-1. While t he rebuild is suspended, the message of ?[...]

Appendix J Maintenance of TOSHIBA RAID Appendices The tree of Independent Menu is as follows. Figure J-4 Tree of menu of Independent Utility QOSMIO G30 Maintenance Manual ( 960-546) [ CONFIDENTIAL] J-13[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-14 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) Create Array This section explains how to select option and build array. The [Create Array] option can be selected only when there is a drive not assigned. To build array, follow the procedure below. 1. Put the cursor on [Create Array] in [M[...]

Appendix J Maintenance of TOSHIBA RAID Appendices 6. Put the cursor on the “DONE” and press [Enter] key. Pressing “OK” in [Confirmation] store the change. CAUTION: When the array is initialized, the data of drive is lost. Start Rebuild Selecting of this option starts rebuilding. [Start Rebuild] is displayed only in the RAID- 1 condition of [...]

Appendices Appendix J Maintenance of TOSHIBA RAI 3. When [Rebuild Range] menu is displayed, the range to be rebuilt is designated. When [Ef fective] is selected, rebuild limit becom es valid and it rebuilds up to the rebuild limit. When [W hole] is selected, it rebuilds maxim um capacity of array. The [Rebuild Range] menu is not displayed when the [...]

Appendix J Maintenance of TOSHIBA RAID Appendices 8. When comp leting the rebuild, press “OK” to return to the main menu of Independent Setup Utility. Resume Rebuild During being suspended,[Resume Rebuild] is displayed in [Main Menu]. To start rebuilding suspended, follow the procedure below. 1. Put the cursor to the [Resume Rebuild] in the m a[...]

Appendices Appendix J Maintenance of TOSHIBA RAI 6. When comp leting the rebuild, press “OK” to return to the main menu of Independent Setup Utility. 7. When “Rebuild Limit” is set and [Rebuild Range] is set to [W hole], only [Finish] is can be selected after exceeding the Rebuild Limit. When [Finish] is selected and “OK” is selected in[...]

Appendix J Maintenance of TOSHIBA RAID Appendices Check Media This option can check if there is an error in the HDD of array. The Check Media can be done only in RAID-1. To execute Check Media, follow the procedure below. 1. Put the cursor to the [Check Media] in [Main Menu] and press [Enter] key. 2. When [Check Range] is displayed, designate the r[...]

Appendices Appendix J Maintenance of TOSHIBA RAI Modify Array This option changes the setting of array. Change Parameter Select [Change Parameter] in [Modify Array] menu. The following item s can be set. Table J-6 Item of array Option Explanation Write Cache Displays the setting of drive write cache. “Enable (use)” or “Disable (not use)” is[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO G30 Maintenance Manual ( 960-546) [ CONFIDENTIAL] J-21 Change RAID Level To change RAID level, select [Modify Array] menu. When changing RAID-1 (Mirroring) to RAID-0 (Striping), refe r “Changing RAID-1 to RAID-0”. When changing RAID-0 to RAID-1, refe r “Changing RAID-0 to RAID-1”. Cha[...]

Appendices Appendix J Maintenance of TOSHIBA RAI Delete Array Selects [Delete Array] of Setup Utility and delete array. Put the cursor on the array you want to delete and press [Enter] key. When [Confirmation] is displayed, select “OK” to store the setting. J-22 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546)[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO G30 Maintenance Manual ( 960-546) [ CONFIDENTIAL] J-23 Physical Drive Select [Physical Drive] in Setup Utility to set physical drive. View Drive Info. Select this option in [Physical Drive] to display information of physical drive. Select the drive that you want to display in [Physical Drive][...]

Appendices Appendix J Maintenance of TOSHIBA RAI View Drive Log Select this option in [Physical Drive] menu and select the drive that you want to display the log. At the beginning, the latest log is displayed. The 7,168 logs from the latest are recorded in detail. For the older log, only ID is recorded. The options and functions of key in [View Dri[...]

Appendix J Maintenance of TOSHIBA RAID Appendices Execute the following procedures to see the drive log in the independent utility. 1. Put on the cursor on [Physical Drive] in [Main Menu] and press [Enter] key. 2. Put on the cursor on [View Drive Log] and press [Enter] key. 3. Select drive that you want to display the log in [Physical Drive] at the[...]

Appendices Appendix J Maintenance of TOSHIBA RAI The following is displayed. Table J-9 Content of Drive Log display No. Option Explanation 1 Port Displays the port number of log displayed. 2 Own/Redundant Displays if the displayed log is a log of own port (Own) or a copy of other port log (Redundant). 3 Time Displays the time when the log is record[...]

Appendix J Maintenance of TOSHIBA RAID Appendices QOSMIO G30 Maintenance Manual ( 960-546) [ CONFIDENTIAL] J-27 [View Drive Log] menu is as follows Table J-10 Content of View Drive Log menu Option Explanation Change Port Changes the display of t he own log and redundant log. At the beginning, the Port-0’s own log and the redundant log are display[...]

Appendices Appendix J Maintenance of TOSHIBA RAI J-28 [CONFIDENTIAL] QOSMIO G30 Maintenance Manual (960-546) Exit When this option is selected, the utility is finished. W hen [Confirm ation] is displayed, select “OK”.[...]