Toshiba R940 manual

GMAD00300010 05/12 If you need assistance: ❖ T echnical support is av ailable on line at T oshiba’ s W eb site at support.toshiba.com At this W eb site, you will find answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads. For more in formation, see “If Something Goes Wr[...]

2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . Model: T ecra ® R940 Series Recordable and/or ReWritable Drive(s) and Associated Software W arranty The computer system you purchased may inclu[...]

3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical applications, connections to implanted medi cal devi ces, commercial transportation, nuclear facilities or systems or an y other applicatio ns where pro[...]

4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce receiv ed, including interference that may cause undesired operatio n. Contact T oshiba’ s Support W ebsite at suppor[...]

5 5.375 x 8.375 ver 2.3 frequency ra nge 5.15 GHz to 5. 25 GHz to reduce the pote ntial for harmful interference to co-channel Mobile Sat ellite systems. High power radars are allocated as prim ary users of the 5.25 GHz to 5.35 GHz and 5.65 GH z to 5.85 GHz ban d s. These radar stations can cause interference with and/or damage this device. The abo[...]

6 5.375 x 8.375 ver 2.3 Canada – Indust ry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment mu st ensure that the antenna is located or pointed such that it does not emit RF field in exces s of Health Canada limits for the general population; consu lt Safety Code 6, obtainable from Health Can[...]

7 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIB A declares that this product conforms to t he following Standards: This product is carrying the CE-Mark in accordance w ith the related European Directiv es. The party responsible for CE- Marking is TOSHIB A Europe GmbH, Hammfelddamm 8, 41460 Neuss, Ger many . The European Union WEEE (W as[...]

8 5.375 x 8.375 ver 2.3 VCCI Class B Information Ta i w a n The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations. Lo w power radio frequenc y electric machinery shall resist against interference from legal communications or from indu strial, scientifi[...]

9 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwi dth of 2,400 MHz to 2,483.5 MHz for second generation low-po wer data communicatio n systems such as this equipment ov erlaps that of mobile object identifi cation systems (premises radio station and specified lo w-po wer radio station). 1. Sticker Please put the f[...]

10 5.375 x 8.375 ver 2.3 3. TOSHIB A Direct PC Monday – Friday: 10:00 – 17:0 0 T oll Free T el: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the T echnical Regulation Confor mity Certif ication and the T echnical Conditions Compliance Approv al, and it belongs to the de vice class of radio eq[...]

11 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for W ireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current ch[...]

12 5.375 x 8.375 ver 2.3 ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the Europ ean Community . Ad-hoc mo de provides a direct communication between two client devi ces without a W ireless LAN Access Point. ❖ This device must be used with Acce ss Points that hav e employed and activ ated a radar detecti[...]

13 5.375 x 8.375 ver 2.3 computers/tnt/bluetooth.htm in Euro pe or support.toshib a.com in the United States for more information. Bluetooth and Wireles s LAN devices operate with in the same ra dio freque ncy range and may interf ere with one another . If you use Bluetooth and Wireless LAN devices simult aneously , you may occasionally experience [...]

14 5.375 x 8.375 ver 2.3 Radio Approvals for Wireless Devices The following information is de pendent on what type of wi reless de vice is in your computer . Not all dev ices are available on all models. Information for Wi-Fi®/WiMAX™ W iMAX™ connecti vity requires a W iMA X™ enabled device and subscription to a W iMAX™ broadband service. W[...]

15 5.375 x 8.375 ver 2.3 provide or be required to assist in pro v iding support to any third parties for such modif ied products. Many regulatory agencies c onsider Wireless WiMAX™ adapters to be "modules", and accordingly , condition system-level regulatory approval upon receipt and review of test data docume nting that the antennas a[...]

16 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This appliance contains a laser syst em and is classified as a CLASS 1 LASER PRODUCT . T o use this model properly , read the User’ s Guide carefully and keep it for your future reference. Never attempt to disass emble, adjust or repair an opti cal disc drive. Y ou could damage the d[...]

17 5.375 x 8.375 ver 2.3 Notice The information contained in this ma nual, including but not limited to an y product specifications, is subj ect to change without notice. TOSHIB A CORPORA TION AND TOSHIBA AMERICA INFORMA TION SY STEMS, INC. (TOSHIBA) PR OVIDES NO W ARRANTY WITH REGARD TO THIS MANU AL OR ANY O THER INFORMA TION CONT AINED HERE IN AN[...]

18 5.375 x 8.375 ver 2.3 W i-Fi is a registered trademark of the W i-Fi Alliance. W iMAX is a trademark of the W iMAX Forum. xD-Picture Card is a trademark of Fuj i Photo Film, Co., Ltd. All other brand and p roduct names are trad emarks or registered trademarks of their respectiv e companies. Licenses This Product is licensed under the A VC, the V[...]

19 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 26 This guide ...............................................................28 Safety icons ............................................................29 Other icons used ...............................................[...]

20 Contents 5.375 x 8.375 v er 2.3 Check list .......................................................... 36 Precautions .......................................................36 Important information on your computer’s cooling fan .......................38 Setting up your computer .......................................38 Connecting to a power so[...]

21 Contents 5.375 x 8.375 v er 2.3 Connecting an external monitor or projector ....76 Connecting an external monitor via the DisplayPort™ ..............................................76 Directing the display output when you turn on the computer ..................76 Adjusting the quality of the external display ......78 Customizing your co mputer[...]

22 Contents 5.375 x 8.375 v er 2.3 Battery Notice ................................................... 90 Power management ..........................................91 Using additional batteries .................................92 Charging the main battery .................................92 Charging the RTC battery .................................[...]

23 Contents 5.375 x 8.375 v er 2.3 Using the eSATA/USB combo port ........................117 Using the expansion port ......................................117 Chapter 5: Utilities ................ .............................. ...................... 118 TOSHIBA Assist .................................................... 119 Connect .............[...]

24 Contents 5.375 x 8.375 v er 2.3 TOSHIBA PC Health Monitor .................................148 ConfigFree ® ...........................................................149 Getting Started ................................................149 ConfigFree ® Utilities ........................................150 Chapter 6: If Something Goes Wrong ....[...]

25 Contents 5.375 x 8.375 v er 2.3 Hot Key Cards .......................................................181 Using the Hot K ey Cards .................................182 Hot key functions ..................................................183 Volume Mute ..................................................183 Lock (Instant se curity) .................[...]

26 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T oshiba computer , your work and entertainment can accompan y you where ver you go. Y our computer is ENERGY ST AR® qualified. T o shiba is a partner in the En vironmental Protection Agency’ s (EP A) ENERGY ST AR® Program and has designed this com[...]

27 Introduction 5.375 x 8.375 ver 2.3 needs, which can sav e you money , sa ve ener gy , and help protect the climate. Vi s i t http://www .energystar .gov or http://www .energystar .gov/powermanagement for more information regarding the ENERGY ST AR ® Program. This computer is compatible with European Union Directive 2002/95/EC, Restriction of th[...]

28 Introd uctio n This guide 5.375 x 8.375 ver 2.3 This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in W indo ws ® 7. Y ou can: ❖ Read the entire guide from beginning to end. ❖ Skim through an d stop wh en a topic interests you. ❖ Use the table of contents an d the index t[...]

29 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipmen t, or loss of data. These safety cautions hav e been classif ied according to the se riousness of the risk, and icons highlight [...]

30 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series. Y our select model may not ha ve all the features and speci f ications corresp onding to al l of the icons or switches shown on th[...]

31 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer . Please read the saf ety instruct ion information on the Qu ick Start document (that shipped with your computer) caref ully and make sure you fully unde[...]

32 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r conditioner vent s or heaters. ❖ Extreme heat, cold[...]

33 Getting Started Selecting a place to work ❖ A void glare: position the notebook so that light sources (lam ps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from wind ows b y using blinds. Glare on the notebook display may cause eye strain, e [...]

34 Getting Started Selecting a place to work ❖ Alternati ve k eyboards, such as the split curved k eyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the ke yboard or on the work surface when typing. ❖ The monitor should be about an arm length away wh[...]

35 Getting Started Selecting a place to work ❖ T ake short, strategically spaced rest breaks to av oid e ye strain and body fatigue. For e xample, stand up and walk around or stretch for a few minutes ev ery hour . ❖ T a king regular breaks is especially important if you are working long hours on your comput er or working on a deadline. ❖ If [...]

36 Getting Started Selecting a place to work Health Administration W eb site at: http://www .osha.gov/SL TC/et ools/computerworkstatio ns/ Check list ❏ Is your chair comfortable - does it support your back and arm s well? ❏ Are your feet flat on t he ground? ❏ Is there adequate space under your desk for your legs? ❏ Are the keyboard and mou[...]

37 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury . If any of thes e eventualities should accidentally occur , immedi[...]

38 Getting Started Setting up your computer ❖ Scan all ne w files for viruses . This precaution is especially impor tant for f iles you recei ve via email or do wnload from the In ternet. Occasionally , even ne w programs you buy from a supplier may contain a comput er virus. Y ou need a special program to check for viruses. Important information[...]

39 Getting Started Connecting to a po wer sour ce T o use external po wer or to char ge the battery you must attach the A C adaptor . See “Connecting to a power source” on page 39 . Please handle your computer carefully to avoi d scratching or damaging the surface. Connecting to a power source Y our computer requires power to operate. Use the p[...]

40 Getting Started Connecting to a power so ur ce (Sample Illustration) P ower cor d/cable and A C adaptor T o connect A C po wer to the computer: 1 Connect the po wer cord/cable to the A C adaptor . (Sample Illustration) Connecting the power cord/cable to the A C adaptor Handling the cord on this product will expose you to lead, a chemical known t[...]

41 Getting Started Char ging the main battery 3 Connect the po wer cord/cable to a li ve electrical outlet. The A C po wer light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury . The comp[...]

42 Getting Started Using the computer for the fir st time Using the computer for the first time The computer is now ready for you to turn it on and be gin using it. When opening or closing the display panel, place one ha nd on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel. T o avoid dam[...]

43 Getting Started Re gistering your computer with T oshiba Registering your computer with T oshiba Product registration is strongly reco mmended, and allows T oshiba to send you periodic updates, announcement s, and special offers applicable to your p roduct. Product registration can be completed by either visiting the T oshiba W ebsite at regist [...]

44 Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory mo dule slots on the underside of the computer . Y ou will need a small Phillips screwdri v er for this procedure. If the computer has been running recently , the memory module(s) may be hot. The surrounding area may also be hot. All[...]

45 Getting Started Adding memory (optional) Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost. For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be in[...]

46 Getting Started Adding memory (optional) 5 Remove the main battery . For information on removing the main battery , see “Removing the battery from the computer” on page 101 . (Sample Illustration) Locati ng the memory module slot cover 6 Using a small Phillips screwdri ver , loosen the cap ti ve scre w that secures the memory module slot cov[...]

47 Getting Started Adding memory (optional) 8 Place the screw and the cover in a safe place so that you can retriev e them later . Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touch ing the connector on the memory module[...]

48 Getting Started Adding memory (optional) 11 Pick up the memory modul e by its sides, a v oiding any contact with its connector . Position the module toward the socket, aligning the connector ’ s notch with the m atching key in the socket. (Sample Illustration) Align ing the memory mod ule with the so ck et 12 Firmly press the mem ory module in[...]

49 Getting Started Adding memory (optional) (Sample Illustration) Pr essing down on the memory module Do not force the memory module into posit ion. The memory module should be completely in serted into the socket and lev el when secured in place. (Sample Illustration) Inserti ng the mem ory module into t he slot For this model, Slot A is the botto[...]

50 Getting Started Adding memory (optional) 16 T urn the com puter right side up. Make sure to remove the soft cloth from the work surface be fore restarting the computer . Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected t[...]

51 Getting Started Adding memory (optional) Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of t[...]

52 Getting Started Adding memory (optional) 3 Gently lift the me m o ry module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module 4 Replace the memory modu le slot cov er and s ecure it using the screw . 5 Re-insert the main battery . For more information on inserti ng the main battery , see “Inser[...]

53 Getting Started Recovering the Internal Stora ge Drive 7 Reconnect the cables. 8 Restart the computer . TECHNICAL NOTE: Y ou must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory mo du le , you can check that the computer has recognized the change. T o do this: ❖ Click St[...]

54 Getting Started Recovering the Internal Stor ag e Drive A recov ery image of your computer is stored on the internal storage dri ve, and the image can be restored by running the reco very utilities directly from you r internal storage driv e as described in the sections below . Howev er , it is strongly recom mended that you create recov ery med[...]

55 Getting Started Recovering the Internal Stora ge Drive Recovering to out-of-box state (recommended recovery method) Recoverin g an internal storag e driv e to its out-of-box state deletes all partitions on the drive and all info rmation stored in those partitions. Be sure to save your work to external media before execu ting the recovery . For m[...]

56 Getting Started Recovering the Internal Stor ag e Drive 4 A warning screen appears, statin g that when the reco very is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 5 When the T oshiba Recov ery W izard opens and the Selecting a process screen displays, select Recovery of F actory Defau[...]

57 Getting Started Recovering the Internal Stora ge Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to out-of-box state . (Sample Image) Reco very of F a ctory Default Software scr een 7 Click Next . A confirmation message displays reminding you that all data will be lost during the recov ery process. Be sure to sa[...]

58 Getting Started Recovering the Internal Stor ag e Drive Y ou can recov er the C: dri ve without af fecting other partitions by either using the utilities stored on your computer’ s internal storage dri ve or b y using recov ery m e d i a , if you hav e created such media. T o recov er using the first method , follo w the procedure belo w . T o[...]

59 Getting Started Recovering the Internal Stora ge Drive 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Default Software and then click Next . (Sample Image) Selecting a Pr ocess screen 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover without changing[...]

60 Getting Started Recovering the Internal Stor ag e Drive 8 Click Next to be gin the reco very . When the process is complete, a message displays, indicating that the C: dri ve has been reco vered. 9 Press any k ey on the ke yboard to restart the computer . Recovering to a custom size partition Recovering to a custom size partition deletes all par[...]

61 Getting Started Recovering the Internal Stora ge Drive 4 A warning screen appears, statin g that when the reco very is ex ecuted all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) W arning screen 5 When the T oshiba Recov ery W i zard opens and the Selecting a process screen displays, select Recovery of F actory Defau[...]

62 Getting Started Recovering the Internal Stor ag e Drive 6 The Recov ery of Factory Defaul t Software screen appears. Select Recover to a custom size partition . (Sample Image) Reco very of F a ctory Default Softwar e scr een 7 Use the on-screen arro w b uttons in The size of drive C: fie l d to set the partition size. 8 Click Next . A confirmati[...]

63 Getting Started Recovering the Internal Stora ge Drive When you create recovery media, only the operating system files, applications, and driver s originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery media. Y ou will need to sepa[...]

64 Getting Started Recovering the Internal Stor ag e Drive Y ou cannot store your system’ s applications on the same drive or disc/disc set where the rest of the system recovery files are stored. For example, you will need to store the applications on one USB flash drive and the system recover y files on another USB flash drive. Or , store the ap[...]

65 Getting Started Recovering the Internal Stora ge Drive Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to ex ternal media before executing the recovery (see “Backing up your work” on page 84 ). During the internal storage drive recovery process it is stron[...]

66 Getting Started Recovering the Internal Stor ag e Drive 2 Do one of the following: ❖ If your recov ery f iles are on D VDs, insert the f irst reco very D VD into your optical disc dri ve. ❖ If your recov ery f iles are on a USB flash dri ve, connect the USB flash driv e to your computer . 3 T urn on you r computer . When the initial screen d[...]

67 Getting Started Erasing the Internal Storag e Drive Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery media and back up your data to external media before erasing the internal storage drive. If you want to restore the internal storage driv[...]

68 Getting Started Checking the inte rnal stor age drive oper ating status (Sample Image) Er ase the har d disk scr een 4 Click Next . A confirmation message displays reminding you that all data on the internal storage driv e will be lost. Be sure you ha ve sav ed your work to external media (see “Backing up your work” on page 84 ) and created [...]

69 Getting Started Using the T oshib a Dual P ointing Device T o reinstall driv ers and applications: 1 Click the Start b utton and, in the Search f ield, type TOS HI BA Application Installer . In the list that appears abov e, click on your selection. 2 Click Next . 3 Click the item you want to install. 4 Click Install . 5 Follo w the on-screen pro[...]

70 Getting Started Using the T oshiba Dual P ointing Devi ce Some of the touch pad operations described in this section are only supported in certain applications. When using the T ouch pad ON/OFF button or Fn + F9, the AccuPoint pointing device will continue to work, only the T ouch pad will be disabled. Y ou can use the touch pad (the small, touc[...]

71 Getting Started Using the T oshib a Dual P ointing Device T o: Do the following: Example: Move the on-s creen pointer Slide your finger across t he touch pad in the direction you want to move the pointer . T o move the pointer a longer distance, slide your finger several times acros s the touch pad in the preferr ed direction. (Sample Illustra t[...]

72 Getting Started Using the T oshiba Dual P ointing Devi ce Scroll horizontal ly Slide your finger along the bottom ed ge of the touch pad in the direc tion you want to scroll. Repeat to scroll a longer distance. (Sample Illustra tion) Horizontal scr olling active ar ea Scroll continu ously (Circular scrolling) 1 Begin scrolling vertically or hori[...]

73 Getting Started Using the T oshib a Dual P ointing Device Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to ran dom locations on the screen. The on-screen pointer may also seem to automatical ly select text, click buttons, and acti v ate other user interface elements. F or[...]

74 Getting Started Connecting an external device When the touch pad is disabled, the (touch pad) primary and secondary buttons will also be disabled. Ho we ver , the AccuPoint ® and AccuPoint ® button functions will remain enabled. Scrolling with the touch pad There are two acti ve re gions on th e touch pad that allo w you to scroll as you would[...]

75 Getting Started Using external display de vices Using external display devices T o locate your HDMI port, RGB port, or Dis playPort, please refer to your Quick Start document. Y our computer comes with a built-in display , but you can also connect the following types of external display devices to the video ports described below: ❖ An HDMI™-[...]

76 Getting Started Using external display de vices television or display device. Refer to the manual that came with the television or display de vice for more information. Y our computer will automaticall y detect the external display device. Connecting an external m onitor or projector Y ou can easily attach an exte rnal monitor or projector to yo[...]

77 Getting Started Using external display de vices Y ou may need to change the input on your television or external display device. See the User’ s manual for your external display device. Some modes are only available with the appropriate device attached and turned on. The quickest way to change the display output settings is to use the display [...]

78 Getting Started Customizing your comp uter’ s settings Adjusting the quality of the external display T o obtain the best picture quality from you r television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Customizing your computer’ s settings[...]

79 Getting Started Caring for your computer Do not pick up the computer by its display panel or by the back. Doing so could damage the system. Using a computer lock Y ou may want to secure your comput er to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing[...]

80 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory un til you sav e it to the internal storage driv e. If the network you are using goes down and you must restart your[...]

81 Learning the Basics Using the ke yboar d ❖ Use Error-checking and Disk Defr agmenter re gularly to check and optimize disk space a nd improv e performance. ❖ Scan all ne w files for viruses. This precaution is especially impor tant for f iles you recei ve via external media, email, or download from the Internet. ❖ T a ke frequent breaks to[...]

82 Learning the Basics Starting a pr ogr am Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl , Fn , and Alt keys do different things depending on the program you are using. For more inform ation, see your prog ram documentation. Function keys The functio n ke ys (not to be confus ed with the Fn key) are the 12 keys at th[...]

83 Learning the Basics Starting a pr ogram ❖ Double-click the icon for the program on your desktop ❖ Use the Start menu The next two sections e xplain how to start a program from the Start menu and the Search programs and files field. Starting a program using the Search programs and files field This example uses the Start menu’ s Search progr[...]

84 Learning the Basics Saving your work The Accessories menu is displayed. 3 Click the pr ogram, in t his e xample, Wo r d P a d . W ordPad opens. T o close the program, click the Clo se button in the upper-right corner of the program’ s window . Saving your work Before you turn off the computer using the Shut down command, sav e your work on the[...]

85 Learning the Basics Using the optical disc drive Restore program. Look in the online Help or your op erating system documentation for informati on on restoring files. (Sample Image) Bac kup and Restore scr een TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to over write a file that already exists on the internal [...]

86 Learning the Basics Using the optical disc drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power . When viewing DVD movies use the DVD Player software that came with your computer . Optical disc drive components The optical disc dri ve is located on the side of the computer . Y our optical[...]

87 Learning the Basics Using the optical disc drive Inserting an optical disc T o insert an optical disc into the dri ve: 1 Make sure the computer is turned on. The dri ve will not open if the computer’ s power is off. 2 Make sure the dri ve’ s in -use indicator light is off. 3 Press the dri v e’ s eject button. The disc tray sl ides partia l[...]

88 Learning the Basics Using the optical disc drive If your disc does not run using this m ethod, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windo ws Media ® Player and use it to select and then play the CD. For other type s of media, use the associated software to open the f iles[...]

89 Learning the Basics T oshiba’ s online r esour ces Removing a disc with the computer on T o remove an optical disc w ith the comput er turned on: 1 Press the eject bu tton on the dri ve. Do not press the eject button while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive. Also, if the disc is still spinn[...]

90 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your computer while trav eling. T oshiba’ s energy-saver design Y our computer enters a low-po wer suspension mode when it is not being used, thereby conserving energy and sa v ing money in the process. It has a number of other features that enhanc e its energ y ef ficienc y [...]

91 Mobile Computing Running the computer on battery power performance v ariations produced by the design of individual components. The battery life rat ing is only achiev ed on the select models and configurations tested by T oshiba under the specific test settings at the time of publication and is not an estimate of a system’ s battery life unde[...]

92 Mobile Computing Running the computer on battery power en vironment and optimum system performance for both AC po wer and battery modes. Changes to these settings may result in system performance or stability issues. Users who are not co mpletely familiar with the power management component of the system should use the pre set configuration. For[...]

93 Mobile Computing Running the computer on battery power HINT : Once the battery is fully charged, we recommend that you operate your computer on battery power until the batter y discharges completely . Doing this extends batter y life and helps ensure accurate monitoring of battery capacity . Please make a complete back up of your data to externa[...]

94 Mobile Computing Monitoring main battery power Monitoring main batter y power The computer’ s main battery light giv es you an indication of the main battery’ s current charge. ❖ Glows amber while the main battery is bei ng charged (A C adaptor connected) ❖ Glows green when the main battery is fully charged ❖ Is unlit when the battery [...]

95 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber , it indicates that the system is suspended (using the Windows ® operating sy stem Sleep command) . (Sample Illustration) P ower and battery light locations Determining remaining ba[...]

96 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as t[...]

97 Mobile Computing Monitoring main battery power 3 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 4 Double-click Battery to display the battery op tions. (Sample Image) Advanced settings tab of P ower Options scr een 5 Configure the alarm settings to suit your needs. Conserving batter y power[...]

98 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Po wer Plans. Using one of these power plans lets you choose betw een maximum power sa vings and peak system performance. Y ou may also set individual po wer -saving options to suit your o wn needs. The follo wing sections describe how to choose a [...]

99 Mobile Computing Using the T OSHIB A eco power plan 5 Click Change advanced power settings to access settings for battery notification lev els, inte rnal storage driv e po wer sav e time, etc. Y ou can click on the plus signs to ex pand each item and to see what settings are a v ailable for each item. 6 Click OK to sav e the plan changes you hav[...]

100 Mobile Computing Changing the main battery mode takes ef fect is shortened. T o enable or disable the T OSHIB A eco power plan, press the eco Utility™ button. (Sample Illustration) Locating the eco Uti lity™ button The TOSHIB A eco Ut ility™ monitors your power savings from using the eco power plan by tracking real-time power consumption [...]

101 Mobile Computing Changing the main battery Removing the battery from the computer T o remove the battery: 1 Sav e your work. 2 T urn off the computer or place it in Hibernation mode. 3 Unplug and remov e any cables connected to the computer , including the A C adaptor . 4 Close the display panel an d turn the computer upside down. 5 Slide the b[...]

102 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoi[...]

103 Mobile Computing T aking car e of your battery 3 Slide the battery release lo ck to the locked position. (Sample Illustration) Locking the battery r elease lock 4 T urn the com puter right side up. 5 Reconnect any cables that were remo ved in step 3 of “Removing the battery from the computer” on page 101 . 6 Restart the computer . T aking c[...]

104 Mobile Computing Disposing of used b atteries ❖ A rev erse polarity conditio n should be av oided with all batteries. The main battery is designed so that it cannot be installed in r ev erse polarity . ❖ Charge the battery only in the computer or in a battery charger designated as an approved option. ❖ When you install the battery pack, y[...]

105 Mobile Computing T raveling tips Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture, possibly resulting in serious injury . Aft[...]

106 Mobile Computing T ravelin g tips Before using your computer aboard an aircraft, make sure the Wireless antenna is OFF if your computer has wireless LAN capability . T o enable or disable wireless communication, us e the Hot Key Fn + F8 . For more information see “Hot Keys/TOSHIBA Cards” on page 181 . NOTE NOTE[...]

107 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the desktop The desktop is the launching pad for everything you can do in the W indo ws ® operating system. Y ou can use its features to start programs, find documents, set up system componen ts, and p[...]

108 Exploring Y our Computer’ s Features Explorin g the desktop Finding your way around the desktop Y our computer’ s desktop includes seve ral standard features: icons, Start button, taskbar , notif ication area, and background pattern. (Sample Image) W indows ® operating system desktop Icons An icon represents a folder , file, or program tha[...]

109 Exploring Y our Computer’ s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Re cycle Bin to hold these files. In this case, Windows ® will prompt you to either permanently delete the file(s) or cancel[...]

110 Exploring Y our Computer’ s Features Setting up for communications T o make a program or window the currently acti ve one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and di splays notifications. T o learn more about each task, po siti[...]

111 Exploring Y our Computer’ s Features Explorin g audio fe atur es When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common W i-Fi ® networking problems, see “W ireless networking problems” on p age 170 . Connecting your computer to a network Y ou can connect your computer to a network to increase its[...]

112 Exploring Y our Computer’ s Features Using the W eb Camera 3 Click the Start Recording button. 4 Speak normally into the microphon e. 5 When you hav e f inished recording, click the Stop Recording button. The Sa ve As dialog box appears. 6 T o sav e the f ile, type a file name, and then click Sa v e . Using external speakers or headphones Y o[...]

113 Exploring Y our Computer’ s Features Using an ExpressCar d ® T o email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending emai l, taking pictures or recording video messages m ay vary . T o access the W eb Camera, click the Star t button and, in the Search fie[...]

114 Exploring Y our Computer’ s Features Using the Memory car d r eader 3 When the card is almost all the way into the slo t, push f irmly but gently to ensure a firm c onnection with the computer . Do not force the card into position. Removing an ExpressCard ® 1 Prepare the card for remov al by clicking on the Show hi dden icons button ( ), if [...]

115 Exploring Y our Computer’ s Features Using the Memory car d r eader T o use a micro or mini SD™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. Do not use the Copy Disk function for this type of media. T o copy data from one media to another , use the drag-and-drop feature of the Windows ® [...]

116 Exploring Y our Computer’ s Features Using the Memory car d r eader Removing memor y media 1 Prepare the card for remov al by clicking on the Show hi dden icons button ( ), if necessary , in the notification area and then selecting the Safely Remove Hardwar e and Eject Media icon. If the system is unable to prep are the media for safe removal[...]

117 Exploring Y our Computer’ s Features Using the eSA T A/USB combo port Using the eSA T A/USB combo port (A vailable on certain models.) Y our computer includ es an eSA T A/USB combo port, which can be used with both eSA T A (external Serial Advanced T echnology Attachment) de vices and USB devices. The eSA T A interface supports fast data tran[...]

118 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help you to reconfigure your system to best meet your individual needs. T o gether , these allo w you to ascerta in certain system details, set additional options, or change default optio ns. These utilities are described in this chapter . The utilities described in this[...]

119 Utilities TOSHIB A Assist ❖ TOSHIB A Button Support ❖ TOSHIB A Accessibility ❖ T rusted Platform Module (TPM) ❖ Fingerprint Authentication Utilit y ❖ TOSHIB A eco Utility™ ❖ TOSHIB A Service Station ❖ TOSHIB A PC Health Monitor ❖ ConfigFree ® TOSHIBA Assist The TOSHIB A Assist provides qui ck access to computer functions and [...]

120 Utilities TOSHIB A Assist Connect The features av ailable in this categ ory are: ❖ ConfigFree ® Connecti vity Doctor ❖ Bluetooth ® Settings (Sample Image) T OSHIB A Assist window – Connect tab[...]

121 Utilities TOSHIB A Assist Secure The features av ailable in this categ ory are: ❖ Supervisor password ❖ User password ❖ TOSHIB A Security Assist (Sample Image) T OSHIB A Assist window – Secur e tab[...]

122 Utilities TOSHIB A Assist Protect & Fix The features av ailable in this categ ory are: ❖ TOSHIB A PC Diagnostic T ool Utili ty ❖ TOSHIB A HDD Protection U tility (Sample Image) T OSHIB A Assist window – Pr otect & Fi x tab[...]

123 Utilities TOSHIB A Assist Optimize The features av ailable in this categ ory are: ❖ Mouse Utility ❖ TOSHIB A Hardware Setup (Hardware Settings) ❖ TOSHIB A Button Support ❖ TOSHIB A Accessibility ❖ TOSHIB A Face Recognition Utility ❖ TOSHIB A Sleep Utility ❖ TOSHIB A eco Utility™ (Sample Image) T OSHIB A Assist window – Optimiz[...]

124 Utilities TOSHIB A Applicatio n Installer TOSHIBA Application Installer The T OSHIB A Applica tion Inst aller allo ws you to reinstal l the dri vers and applications that were originally bundled with your computer . T o reinstall dri vers and applications: 1 Click the Start b utton and, in the Search f ield, type TOS HI BA Application Installer[...]

125 Utilities Setting passwor ds Setting passwords Setting a password lets you walk aw ay from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again. TOSH IBA support s sev eral types of passwor ds on your comp uter: ❖ An instant passwor[...]

126 Utilities Setting passwor ds Using a supervisor password A supervisor password pre vents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re[...]

127 Utilities Setting passwor ds 6 Click Set . 7 Click OK if you want to save the password to a text file or external media of your choice, or click Cancel to continue without saving the password to a text f ile. 8 Shut down the system to complete the process. Deleting a supervisor password T o delete a supervisor passwor d: 1 Click the Start b utt[...]

128 Utilities Setting passwor ds 2 On the left side, click the Secure tab . 3 Click the User Password icon. The TOSHIB A Password Utility windo w appears. (Sample Image) TOSHIB A P assword Utility window 4 Click Set . 5 Enter your pas sword, and th en enter it again to v erify . 6 Click Set . 7 Click OK if you want to save the password to a text fi[...]

129 Utilities TOSHIB A F ace Recognition Utility TOSHIBA Face Recognition Utility Y our computer may come with the TOSHIB A Face Recognition utility . This ut ility provides another way to log on to your compu ter . For high security purposes, TOSHIBA Face Re cognition is not a suitable substitute for Windows ® passwords. T o ensure the security o[...]

130 Utilities TOSHIB A Security Assist TOSHIBA Security Assist The TOSHIB A Security Assist Ut ility acts as a “command center” where you can set up v arious passwords or other security features, and see ho w these features can be used with each other to increase security ev en further , or to sim plify the ways that you protect your system. T [...]

131 Utilities TOSHIB A Security Assist ❖ Log on Settings —Select this category to set up security options that protect in di vidual user accounts. ❖ Password of current user : Check the status of the W indo ws ® password for the account to which you are currently logged on. ❖ Passw ord of all users : Check the status of the W indo ws ® pa[...]

132 Utilities TOSHIB A PC Diagnostic T ool Utility TOSHIBA PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Ref er to the online Help documenta tion within the application for additional help. The TOSHIBA PC Diagnostic T ool u tility may show tests for features you do not have. This is normal and[...]

133 Utilities TOSHIB A HDD Pr otection Utility TOSHIBA HDD Protection Utility The TOSHIB A HD D Protection Utility controls your compu ter’ s hard disk dri ve (HDD) protection feature, which parks the HDD whene ver motion is detected on the computer . Using this utility , you can enable or disable hard disk driv e (HDD) protection, and set the mo[...]

134 Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. T o access the Mouse utility: 1 Click the Start button and, in the Search f ield, type Mouse . In the list that appears above, clic k on your selection, or click the Mouse icon in the Optimize tab of T OSHIB A Assist . The Mouse [...]

135 Utilities TO S H I B A H a rd w a re S e t u p TOSHIBA Hardware Setup TOSHIB A Hardware Setup is th e TOSHIB A configuration management tool av ailable through the Windo ws ® operating system. T o access it: ❖ Click the Start button and, in the Search f ield, type HWSetup . In the list that appears above, click on your selection, or click th[...]

136 Utilities TO S H I B A H a rd w a re S e t u p ❖ CPU —Allows you to enable or disable CPU frequency switching modes Dynamically Swit chable —This mode is th e default setting for your computer , and automatica lly changes the processing frequency and decreases v oltage depending on the power source: ❖ AC P o w e r —If your comp uter i[...]

137 Utilities TOSHIB A Sleep Utility TOSHIBA Sleep Utility This utility displays w hether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function. ” It also displays the remaining battery capacity . Starting the TOSHI BA Sleep Utility Click the Start [...]

138 Utilities TOSHIB A Sleep Utility ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However , some externa[...]

139 Utilities TOSHIB A Sleep Utility Enabling/Disabling USB Sleep and Charge This utility can b e used to enable or disable the USB Sleep and Charge function. T o enable this function, select the Enable USB Sleep and Char ge check box in the utility . T o disable this functi on, de-select the check box. Y ou can also control whether char ging takes[...]

140 Utilities TOSHIB A Butto n Support With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a differe nt charging device. TOSHIBA Button Support TOSHIB A Button Support [...]

141 Utilities TOSHI B A Accessibility TOSHIBA Accessibility The TOSHIB A Accessibi lity utility allows you to use the Fn ke y to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn ke y a s ticky key , meaning you can press it once, [...]

142 Utilities T rusted Platform Module (TPM) T rusted Platform Module (TPM) This section only applies to systems with TPM. Y our T OSHIBA computer include s the TPM (T rusted Platform Module), which is a security en cryption de vice for you r system’ s internal storage dri ve. TPM is al ready included on your system, but needs to be installed and[...]

143 Utilities F ingerprint Au thentication Utility Fingerprint Authentication Utility (A vailable on certain models.) The fingerprint authentication uti lity can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication uti lity can also be us ed for user logon. The user’ s fingerpri[...]

144 Utilities F ingerprint Au thentication Utility Fingerprint Logon The fingerprint utility enables logon to your comp uter using fi ngerpri nts. Duri ng us er enrollment, f ingerpr int samples are sa ved and associated with the user’ s W indo ws ® user account. When the user attempts to log on again, th e user’ s fingerprint is read and comp[...]

145 Utilities F ingerprint Au thentication Utility ❖ A void the follo wi ng finger conditions for enrollment or recognition as they may result in fingerprint enrollment erro rs or a drop in the f ingerprint recognition success rate. ❖ Soaked or swollen fi nger (e.g., after taking bath) ❖ Injured finger ❖ We t f i n g e r ❖ Soiled or oily [...]

146 Utilities F ingerprint Au thentication Utility Fingerprint reader limitations ❖ The fingerprint reader compar es and analyzes the unique characteristics in a f ingerprint. Ho we ver , there may be instances where certain users are unable to register their fingerprints due to insuf ficient unique characteristics in their fi ngerpri nts. ❖ A [...]

147 Utilities TOSHI B A eco Utility™ TOSHIBA eco Utility™ The TOSHIB A eco Ut ility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings o v er time. T o access the T OSHIB A eco Utility™, do one of the follo wing: ❖ Click the Start b utton and, in the Search field, typ[...]

148 Utilities TOSHIB A Service Statio n TOSHIBA Service Station The TOSHIB A Service Station helps you keep your new computer running at its best by notifying you when updated software, firmw are, documentation or other information is available for your computer . The TOSHIB A Service Station will alert you when updates are av ailable, and you can [...]

149 Utilities ConfigF ree ® Y ou may disable the T OSHIB A PC Health Monitor at an y time b y uninstalling the software via t he W indo ws ® Control Panel. Doing so will automatically delete all collected inform ation from the internal storage dri ve. The TOSHIB A PC Health Monitor software does not extend o r modify TOSHIB A's obligations u[...]

150 Utilities ConfigF r ee ® Starting ConfigFree ® T o start ConfigFree ® , be sure the computer has a wired or wireless connection. Then perform any of the follo wing steps: ❖ Click the Start button and, in the Search f ield, type Conf igFree . In the list that appears above, click on your selection. ❖ Double-click the Conf igFr ee ic on in[...]

151 Utilities ConfigF ree ® ❖ Status of W ireless Connection switch (Sample Image) Connect ivity Doctor scr een Profile Settings The Prof ile Settings utility lets you save network settings in “profiles . ” Conf igFree ® profiles are us eful for easily switching network settings an d devices. Y ou can switch network settings simply by selec[...]

152 Utilities ConfigF r ee ® T o create a profile: 1 Click the icon i n the notification area. 2 Mov e the pointer to Prof iles . 3 Click Open Settings . The ConfigFree Prof ile Settings windo w appears. (Sample Image) ConfigF r ee Pr of ile Settings window 4 Click Add to start the Creat e Profile W izard.[...]

153 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems b y yourself. It cov ers the problems you are mos t li[...]

154 If Something Goes Wrong Pr ob lems when you turn on the computer 2 Click the A pplicat ions tab . If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not,[...]

155 If Something Goes Wrong Pr oblems wh en you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indows normally . This can happen if the computer was put into Sl eep mode and the battery has discharged. If you performed a s[...]

156 If Something Goes Wrong The W indows ® oper ating system is not working If the trickle-charging does not prov e ef fecti ve, visit the T oshiba W eb site at su pport.toshiba.com and see the Support Bulletin Step-Charging the computer’ s battery (click the Ask Iris ® link and search for the s upport b ulletin by name). 4 Connect the A C adap[...]

157 If Something Goes Wrong The W indows ® oper ating system is not working ❖ The operating system responds dif ferently from the normal routine. ❖ The screen does not look right. Unless a hardware de vice has failed, problems usually occur when you change the system in some way such as installing a ne w program or adding a device. If you expe[...]

158 If Something Goes Wrong The W indows ® oper ating system is not working If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is v ery slow . Many f actors contribute to the speed with which you can surf the Internet. They include: network speed, netwo[...]

159 If Something Goes Wrong F ixing a pr oblem with De vice Manager Fixing a problem with Device Manager Device Manager pro vides a way to check and change the configuration of a de vice. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for ad[...]

160 If Something Goes Wrong Memory pr oblems Memory problems Incorrectly connected or faulty memory modu les may cause errors that seem to be hardware or ev en software related. It is worthwhile checking for these firs t: 1 Click Start , and then click the Shut do wn b utton in the lower -right corner of the Start menu. The computer shuts do wn com[...]

161 If Something Goes Wrong P ower and the batteries The A C adaptor and power cord/c able work correctly , but the battery will not charge. The battery does not charge while the computer is consuming full po wer . T ry tur ning of f the comput er . The battery may not be inserted correctly in the com puter . T urn off the computer , remove the bat[...]

162 If Something Goes Wrong K e yboa r d pr oblems Keyboard problems T o capture a print screen of the entire screen, pre ss the Fn + PRTSC key . T o capture only the active window displayed, press Fn + AL T while simultaneously pressing the PR TSC key . If, while typing, strange thi ngs happen or nothing happens, the problem may be related to the [...]

163 If Something Goes Wrong Display pr oblems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’ s power cord/cable is f irmly plugged into a working p ower outlet. ❖ Check that the cable connecting the external monitor to th e computer is fi rmly attached. ❖ T ry adjusting the contrast [...]

164 If Something Goes Wrong Disk or storag e drive pr oblems Small bright dots appear on y o ur TFT display when you tur n on y our computer . Small bright dot s may appear on your screen display when you turn on your computer . Y o ur display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision[...]

165 If Something Goes Wrong Optical disc drive pr oblems 6 Y ou can choose one or both options: ❖ Automatically f ix fi le system error s ❖ Scan for and attempt reco very of bad se ctors 7 Click Start . Error- checking tests and repairs the storage driv e. Y our hard disk seems very slo w . If you hav e been using your computer for a long time,[...]

166 If Something Goes Wrong Sound system pr oblems Y ou pr ess the disc eject b utton, b ut the driv e tray does not slide out. Make sure the computer is connect ed to a po wer source and turned on. The optical disc dri ve eject mechani sm requires po wer to operate. Make sure a program is not accessi ng the driv e and pre venting it from ejecting.[...]

167 If Something Goes Wrong Expr essCar d ® pr oblems The computer emits a loud , high-pitched noise. This is feedback between the mi crophone and the speakers. It occurs in any sound system when inpu t from a micropho ne is fed to the speakers and the speak er vo lume is too loud. Adjust the volume control. ExpressCard ® problems (A vailable on [...]

168 If Something Goes Wrong Expr essCar d ® pr oblems 2 Double-click the appr opriate ExpressCard, which w ill be listed under one of the categories show n, for e xample: Disk dri v es, Network adapters, Other , etc. The operating system displays your ExpressCar d’ s Properties dialog box, which contains informati on about your ExpressCard confi[...]

169 If Something Goes Wrong Printer pr oblems 2 Click Eject [device name] for the de vice you want to remov e. The Safe T o Remove Hardware message appears. 3 Remov e the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. The system does not r ecognize your Expr e[...]

170 If Something Goes Wrong W ir eless networking pr oblems Y ou may ha ve connected the printer while the computer is on. Disable Sleep mode, turn of f the computer , and turn of f the printer . T ur n the printer back on, make sure it is online, and then turn the computer back on. T ry printing another file. For e xam ple, you could create and at[...]

171 If Something Goes Wrong W ir eless networking pr oblems ❖ Check the W indo ws ® C ontrol Panel's Device Manager to verify that the W i-Fi ® adapter is recognized b y the W indo ws ® operating system, and that the driv er is loaded. T o access the Device Manager , click Start , Contr ol Panel , System and Security , and then System . C[...]

172 If Something Goes Wrong D V D operating pr oblems DVD operating problems If you experience a problem playing D VDs, you may be able to fix the problem yourself. For general problems playing a D VD title, try the following steps: 1 V erify that th e disc is in a format that the dri ve supports . 2 Ensure that the disc is proper ly inserted in th[...]

173 If Something Goes Wrong Develop good computing habits Develop good computing habits Sa ve y our work frequently . Y ou can ne ver predict when your co mp uter will lock , forcing yo u to close a program and lose unsaved changes. Man y software programs build in an automatic backup, but you should not rely solely on this feature. Save your work![...]

174 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The W indo ws ® operating system of fers some easy-to-use features for backing up your W indows ® settings and your data - documents and other important files. T ake advantage of these features to protect yourself from[...]

175 If Something Goes Wrong Develop good computing habits Then, at a later time, you can re-establish your Wi ndows ® configuration using the sa ved restore point. T o do this: 1 Click Start , All Programs , Acces sories , System T o ols , and then System Restore . 2 Select Recommended restor e or Choose a differ ent restor e point , and then clic[...]

176 If Something Goes Wrong Develop good computing habits Follo w these steps to back up y our computer or files to optical discs, or a storage driv e: Y ou cannot back up the computer while running on battery power . Connect the AC adaptor before continuing. 1 Prepare your backup tar get by c onnecting it and/or inserting a blank optical disc in t[...]

177 If Something Goes Wrong Develop good computing habits ❖ Restart the W indows ® operating system. Alw ays restart the W indo ws ® operating system after each installation, e v en if the installation utility does not prompt you to do so. This will ensure that the installation is complet ed, and will clean up anything that the installation uti[...]

178 If Something Goes Wrong If you need further assistance ❖ The USB Sleep and Charge function may not work with certain external de vices e v en if they are compliant with the USB specification. In those cas es, po we r on the computer to char ge the device or use a dif ferent char ging de vice. The “USB W akeup function” does not w ork. ❖[...]

179 If Something Goes Wrong Other T oshiba Internet W eb sites For the detailed s pecificati ons for your computer, visit support.toshiba.com . Contacting T oshiba T oshiba’ s T echnical Support Web site For technical support, or to stay current on the most recent softw are and hardware options for your computer, and for other product information[...]

180 If Something Goes Wrong T oshiba’ s worldwide of fices T oshiba’ s worldwide offices For more information on additio nal T osh iba worldwide locations, please visit: www .toshiba.co.jp /index.htm . A ustralia T oshiba (Australia) Pty . Limited 84-92 T ala vera Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd. 191 McNabb [...]

181 5.375 x 8.375 ver 2.3 Appendix A Hot Keys/TOSHIBA Cards Hot ke ys and T OSHIB A Cards provide a quick w ay to modify selected system functions and to launch applications. There are two types of T OSHIB A Cards: Hot K e y Cards and Application Cards. Hot Key Cards The Hot Ke y Cards are used to set or modify the following system functions: ❖ M[...]

182 Hot Keys/TOSHIBA Cards Hot K e y Car ds 5.375 x 8.375 ver 2.3 Using the Hot Key Cards The Hot Ke y Cards are normally hidden from view . The Cards appear when you press the Fn key . Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off. Hot keys have a legend on the key indicating the option or [...]

183 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Hot key functions Hot key functions are performed using either th e Hot Ke y Cards or by pressing the as sociated hot key . This section lists the available hot key functions. Hot keys are keys that, when pressed in combina tion with the Fn key , turn system functions on and off. [...]

184 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Lock (Instant security) The Fn + F1 hot key function acti v ates instant security . The user logon screen will appear and a us er with a valid account will need to log back on to gain access to the computer . or Fn + This TOSHIB A Card or hot k ey blanks the display . Selecting thi[...]

185 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Power plan or Fn + This TOSHIB A Card or hot ke y displays the power plans and cycles through the power plans. The properties of each po wer plan, and the po wer plans that are displayed by this function, are set in the Power Options window . Selecting this Card or pressing the ho[...]

186 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Sleep mode or Fn + This TOSHIB A Card or hot ke y places the computer into Sleep mode. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖ T o enable Sleep mode, select . ❖ T o cancel, select .[...]

187 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Hibernation mode or Fn + This TOSHIB A Card or hot ke y places the computer into Hibernatio n mode. If Hibernation mode is disabled, this hot key will not respond. Selecting this Card or pressing the hot ke y displays the following options: (Sample Image) Hibernation options ❖ T[...]

188 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Output (Display switch) or Fn + This TOSHIB A Card or hot k ey c ycles through the p o we r- on di s p la y op t i on s (only the f irst option is av ailable when you do not have an external monitor attached) (the last option is a v ailable only if you are in Extended Display Mode)[...]

189 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Display brightness Cycle through the display modes, th en select the desired mode. Not all functions are supported on all m odels. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built[...]

190 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling wireless devices or Fn + This TOSHIB A Card or hot k ey enables/disables the optional wireless devices installed in your computer . The wireless modes are: ❖ Wi - F i ® enabled—Enables just the Wi-Fi ® module. ❖ Bluetooth ® * enabled—Enables just th[...]

191 Hot Keys /TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad or Fn + This TOSHIB A Card or hot k ey enables/disables the touch pad. For more information on using the touch pad, see “Using the T o shiba Dual Pointing Device” on page 69 . Selecting this Card or pressing the hot ke y displays the followi[...]

192 Hot Keys/TOSHIBA Cards Hot ke y functions 5.375 x 8.375 ver 2.3 Keyboard hot key functions Fn + This hot key allows you to zoom out. Fn + This hot key allo ws you to zoom in. Fn + This hot ke y decreases the speaker v olume. Fn + This hot key increases the speak er volume. Fn + This hot ke y switches screen resolution.[...]

193 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world. USA UL ap pr oved Canada CSA approv ed United Kingdom BS ap pr oved Europe VD A appr[...]

194 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide. AC Alternating Current BIOS Basic Input/Output System BD-R OM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD-R OM Compact Dis c Read-Only Memory CD-R[...]

Glossary 195 DIMM Dual Inline Memo ry Module DOS Disk Operating System DPI Dots Per Inch DV D Digital V ersatile (or V id eo) Disc DV D - R O M Digital V ersatile (or V ideo) Disc Read-Only M emory EPR OM Erasable Programmable Read-Only Memory eSA T A external Serial Adv anced T echnology Attachment FAT File Allocation T able FCC Federal Communicat[...]

196 Glossary RO M Read-Only M emory RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld W ide W eb Te r m s The follo wing terms may appear in this User’ s Guide. A active-ma[...]

Glossary 197 B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication device, such as a printer or mo dem, transmits in formation. Baud rate is the nu mber of signal changes per second (not necessaril[...]

198 Glossary C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than acces sing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e. CD —An individual compact disc. See also CD-R OM. CD-ROM (Compact Disc Read-Onl y Memory)[...]

Glossary 199 CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs. See also cach e, L 1 ca che, L2 c ache. cursor —An on-screen symbol (usually a flashing vertical line) that indicates the position whe[...]

200 Glossary document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie v ed. See also fil e . double-click —T o press and release the pointing device’ s primary button rapidly twice without moving the pointi ng device. In the W indows ® operating system, this refers to th e pointing device[...]

Glossary 201 F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, information used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The section of a s t o r a g e d r ive that keeps track of the location of stored files. fil e n a m e —A set of characters th[...]

202 Glossary H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI-CEC (HDMI Consumer Electronics Control) —One A/V component can control another while using thi s function, if connected w[...]

Glossary 203 LAN (Local Area Network) —A group of com puters or other devices dispersed ov er a relati v ely limited area and connected by a communications link that enables any de vice to interact with any other on the network. LED (Light Emitting Diode) —A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as th e source of light, [...]

204 Glossary motherboard —The computer’ s main circuit board that contains the processor , memory , and other primary components. MS-DOS pr ompt —See system pr om pt. multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video i[...]

Glossary 205 password —A unique string of characters en tered by a user to verify his or her identity to the comput er or the network. PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, netw ork adapter , sound card, or SCSI adapte[...]

206 Glossary Random Access Memory —See RAM. Read-Only Memory —See RO M . reb o ot —See boot , re s t a r t . removable disk —A disk that can be remov ed from a disk dri ve. A Flash dri ve is one example of a remo v able disk. res o lu ti o n —A measure of the sharpness of the images that can be produced by a printer or displayed on a scre[...]

Glossary 207 shortcut —See k e yboar d shortcut . Sleep —A feature o f some W indows ® operating systems that allo ws you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software —Se e pr ogram. Compare har dwar e . solid state driv e —A data stora[...]

208 Glossary W We b —See W orl d W ide W eb . Wi- F i ® —A registered trademark term of the W i-Fi Alliance that stands for W ireless Fidelity , and is anot her term for the communication protocol to permit an Ethernet connect ion using wireless communication components. W orld W ide W eb (www) —The worldwide network of W eb sites linked tog[...]

209 Index A A C adaptor 39 AC p ow e r 91 A C po wer light 39 accessing network 111 adding memory check total memory 53 memory (optional) 43 optional external devices 43 adequate ventilation cooling fan 38 adjusting touch pad settings 71 audio features 111 B backing up files 80 , 84 battery battery life 90 Call2Recycle™ 105 care 103 , 104 changin[...]

210 Index taking care of 103 battery indicator light 95 BIOS Setup see TOSHIB A Hard ware Setup but t on eco Utility™ 99 eject, optical disc driv e 86 Shut down 45 start 109 C Call2Recycle™ battery 105 caring for your computer 78 changing battery 100 character keys 81 charging the battery 41 cleaning the computer 78 click 74 communications set [...]

211 Index removing with compu ter on 89 D VD player troubleshooting 172 DV D s using 85 E eco Utility™ button 99 eject button optical disc driv e 86 eject, optical disc driv e 86 enabling touch pad 73 , 191 eSA T A troubleshooting 178 eSA T A/USB combo port Using 117 using 117 expansion capability 117 expansion port using 117 exploring desktop 10[...]

212 Index installing a charged battery 102 battery 100 memory modules 43 internal storage driv e rec over y 53 K keyboard Alt ke ys 82 character keys 81 Ctrl keys 82 Fn key 82 function keys 82 hot keys 192 special W indo ws® ke ys 82 troubleshooting 162 using 81 keys Ctrl Fn Alt 82 function keys 82 L LEDs system indicator light s 95 A C adaptor li[...]

213 Index playing optical m edia 87 recording optical media 88 removing a disc 89 solid state dri ve (SSD) 86 troubleshooting 165 using 85 , 86 optical discs troubleshooting 166 optical media recording 88 optional external devices adding 43 other documentatio n 30 P password deleting a supervisor 127 deleting a user 128 instant password 125 instant[...]

214 Index memory module 50 memory module slot cover 46 restore points troubleshooting 174 restoring your work 84 running computer on battery power 90 S safety computer 10 5 disposing of batteries 104 icons 29 precautions 36 safety precautions battery 103 saving f iles 84 Search programs and f iles f ield starting a program 83 secondary button 69 se[...]

215 Index Protect & Fi x tab 122 Secure tab 121 TOSHIB A Button Support 140 T o shiba Dual Pointing De vice 69 TOSHIB A eco power plan 99 TOSHIB A eco Utility™ 147 TOSHIB A Fa ce Recognition Utility 129 TOSHIB A Hardware Setup 135 TOSHIB A HDD Protect ion Utility 133 TOSHIB A PC Diagnostic T ool Utili ty 132 TOSHIB A PC Health Monitor 148 TOS[...]

216 Index W indo ws® operating system not wor ki ng 156 wireless netw orking 17 0 T rusted Platform Module (TPM) 142 U USB Sleep and Charge cannot use 177 USB W akeup function does not work 178 user password, deleting 128 user password, setting 127 using a microphone 111 computer lock 79 DV D s 85 expansion port 117 ExpressCard® 113 hot key to se[...]