Toshiba XVS - DVS - HVS Digital Video Recorder manual

1 Digital Video Recorder XVS - DVS - HVS User Manual model no. Please carefully read these instructions before using this product. Save this manual for future use. XVS4-120-X XVS16-240-X XVS16-240V-X DVS8-240-X DVS8-240H-X DVS16-480-X DVS16-480H-X DVS32-240-X DVS32-480-X HVS16-240-X HVS16-480-X HVS16-480H-X HVS32-240-X HVS32-480-X[...]

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iii Surveillix™ XVS/DVS User Manual Manual Edition 2 9100AF – NOVEMBER 2009 Printed in USA No part of this documentation may be reproduc ed i n any means, electronic or mechanical, for any purpose, except as expr essed in the Software License Agreement. Toshiba s hall not be liable for technical or editorial errors or omissions contained herein[...]

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v LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging S ystems Division of Toshi ba America Informatio n Systems, Inc. (“ ISD”) makes the follow ing limited warranties. These limited warranties extend to the Original End-User (“You[r]”). Limited Two (2) Year W arranty of Labor and Parts The Imaging Systems Division of Toshiba America Inform[...]

vi IMPORTANT SAFEGUARDS 1. Read Owner’s Manual – A fter unpacking this product, read the owner’s manual carefully, and follow all the operating an d other instruction 2. Power Sources – This product should be operated only from the type of p ower source indicated on the label. If yo u are not sure of the type of power supp ly to your home o[...]

vii IMPORTANT SAFEGUARDS, continued 15. Damage Requiring Service – Unplug the unit from the outlet and refer ser vicing to qualified service personnel under the following conditions: a. When the power-supply co rd or plug is damaged. b. If liquid has been spilled, o r objects have fallen into the unit. c. If the unit has been exposed to rain or w[...]

viii NOTES ON CLEANING Use a soft dry clot h for cleaning. For stubborn dirt, soak the cloth in a weak deterg ent solution, wrin g well and wipe . Use a dry c loth to wipe it dr y. Do not use any type of solvent, such as thinner and benz ene, as they may damage the surface of the DVR. If using a chem ical saturated c loth to clean t he unit, foll o[...]

ix WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION CAUTI ON: TO R EDUCE THE RIS K OF ELECTRIC SHOCK, DO NOT RE MOVE C OVER (O R BACK). NO USER -S ERV I CEABLE P AR [...]

x RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If ins talled in a cl osed or multi- unit rack as sembly, the oper ating ambien t temperature of t he rack environment may be greater t han room ambien t. Therefore, c onsideratio n should be giv en to install ing the eq uipment in an e nviro nment compatible with t he maximu m ambient temp e[...]

xi CE NOTICE This product is in conformity with th e following Europe an Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE , 89/336/EEC (as amended by 9 2/31/EECand by A rticle 5 of 93/ 68/EEC) per the provisions of: EN 55022:1994 EN 55022:1994 EN 55022:1994 EN 61000-3-2:1995 EN 61000-3-2:1995 EN 61000-3-2:1995 EN 61000-3-3:1995 EN 61000-3-3:1995[...]

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xiii Table of Contents PREFACE ....................................................................................................................... ............................................. 19  ABOUT THIS GUIDE .............................................................................................................. ..................[...]

xiv Connecting a PTZ Came ra ....................................................................................................... .......................... 42  Attaching the 3-Pi n PTZ A dapter ............................................................................................... .................... 42  Attaching the 4-Pin Adapt[...]

xv Obtaining the Unlock Code ..................................................................................................... ....................... 64  Unlocking t he Upgr ade ......................................................................................................... ......................... 65  Unlocking New Net work De[...]

xvi Setting Up DDNS ............................................................................................................... ................................. 87  Enable DDNS ................................................................................................................... ............................. 87  Set the IP A[...]

xvii Performing an Ob ject Search ................................................................................................... ........................ 105  MOTION SEARCH ................................................................................................................. ............................... 106  Performing a Mo[...]

xviii Setup Wi ndow .................................................................................................................. ................................ 135  EMERGENCY AGEN T WINDOW ........................................................................................................ ................. 135  Filter Event List .[...]

19 PREFACE ABOUT THIS GUIDE This manual is a setup and mai ntenance guide that can be us ed for reference whe n setting up the DVR a nd for troubles hooting whe n a problem occurs. Only authorized p ersonnel shou ld attempt t o repair this u nit. Toshiba reserves t he right to make c hanges to th e DVRs represent ed by this manual w ithout notic e.[...]

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21 INTRODUCTION PRODUCT DESCRIPTION A Surveillix XVS / DVS / HVS is a DVR, a server that performs as a High Definition Digital Recorder. By utilizing the many feat ures of a computer, incl uding process ing power, storage c apacity, grap hics compression, and security fe atures, the DVR is more powerful than the analog r ecorders of t he past. The [...]

22 FEATURES Toshiba’s Surveilli x DVRs include th e following new fe atures: • Optimized and De signed for Micr osoft® Windows XP E mbedded® • Up to 32 Camera Inputs • Supports up to 16 Relay Outputs on Alarm Activation • Supports up to 16 Sensor Inputs for Alarm Control • Remote System Operat ion & Configur ation • Supports Mul[...]

23 CONTROLS AND CONNECTIONS This chapter inclu des the following information: • Input / Output Connector Locati ons • Front Panel Controls an d LEDs • Rear Panel Connec tors[...]

24 FRONT PANEL CONTROLS The front panel of the DVR contains the devices th at will be commonly used for data rem oval, retrieval, a nd backup rep lacement . Th e most common co mponents and b uttons are sh own below: XVS DVD±RW Drive USB Ports Cooling Fan Intakes Power Switch Hard Drive Activity LED Power LED[...]

25 DVS / HVS LOCK OPEN LOCK OPEN LOCK OPEN LOCK OPEN Cooling Fan Air Intake DVD±RW Drive Hard Drive Array Hard Drive Activity & Power LEDs On / Off Power Switc h USB Ports[...]

26 REAR PANEL CONNECTORS The rear panel of t he DVR contains the c onnectors use d to attach camera s, sensors, and r elays to the DVR. B elow are diagrams t hat outline the loc ation and descr iption of each c onnector: XVS 4 Channel BNC Connectors for Video Input Cooling Fan A udio/Spo t Monitor Output AC Power Connector RJ-45 Network Jack Fire W[...]

27 16 Channel (240) 16 Channel (240V) BNC Connectors for Video Input Cooling Fan AC Power Connector Looping Output Termination Fire Wire Audio • Line In – line level • Speaker Out • Microphone In – not used Sensors Inputs SVGA Output PS/2 Mouse Input PS/2 Keyboard Inpu t DVI-D Por t Adapter for BNC Looping Output Cable USB Ports Control O[...]

28 DVS/HVS 8/16 Channel CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 i n CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 CONTROL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 6 COM SENSOR ON OFF ON OFF DVI-D 1394 CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8[...]

29 32 Channel CH 1 in CH 2 in CH 3 i n CH 4 in CH 5 in CH 6 in CH 7 in CH 8 i n CH 9 in CH 10 in CH 11 in CH 12 i n CH 13 i n CH 14 i n CH 15 in CH 16 in 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 CONTROL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 6 COM SENSOR ON OFF ON OFF BNC A BNC B DVI-D 1394 CH 17 in CH 18 in CH 19 in CH 20 in CH 21 in CH 22 in CH 23 i[...]

30 PCI Card Configurations 240 PPS 8/16 Channel PCI Configuration 240 PPS 32 Channel PCI Configuration 480 PPS 16 Channel PCI Configuration RCA Video Out SVGA Monitor Output Audio Input Cable Adapter RS-485 Interface DVI Output RCA Video Out Audio Inputs RS-485 Interface RCA Video Out Audio Inputs RS-485 Interface[...]

31 480 PPS 32 Channel PCI Configuration H.264 240 PPS 8 Channel H.264 480 PPS 16 Channel RCA Video Out Audio Input Cable Adapter RS-485 Interface Audio Input Cable Adapter RCA Video Out RS-485 Interface RCA Video Out Audio Inputs RS-485 Interface SVGA Monito r Outpu t DVI Output[...]

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33 GETTING STARTED This chapter inclu des the following information: • Included Compon ents • Setting up the DVR Hardware • Optional Compon ents[...]

34 IDENTIFYING INCLUDED COMPONENTS Surveillix™ DVRs come with a mouse, k eyboard and selected software and cables. Id entify the foll owing compo nents to make sure everything has be en properly inc luded with the new DVR. If any of t he following i tems are miss ing, contact th e dealer to arrang e a replacement. DVR Key Mouse Keyboard Repair Di[...]

35 OPTIONAL COMPONENTS To fully utilize the DVR’s potentia l; several opt ional Surveillix components are listed below. Contact the deale r for more in f ormation. Extra Video Storage Hard Drive Each DVR has a virtually unlimited st orage potential. A dd additional Vi deo Data Hard Drives to extend the am ount of Video Data the DVR system can sto[...]

36 KEYBOARD SETUP To attach the key board to the DVR, plug the end o f the Keyboar d into the key board PS/2 Port loc ated on the back of the m achine . Th e keyboard PS/2 Po rt can be identifi ed by the purple color. Refer to the Re ar Panel Connec tors diagram f or more informati on. MOUSE SETUP To attach the mo use to the DVR, plug the end of t [...]

37 MONITOR SETUP The DVR has the follow ing connectio ns available to attach a monitor. SVGA Output To VGA Monitor. DVI-D Output To TV / Digital Monitor Attach the monitor or monitors to the rear of the DVR us ing the cable sup plied by the monitor manufac turer. Refer to the m onit or manual for detail ed informati on on how to set up and use it. [...]

38 MAKING CONNECTIONS ON AN XVS Connecting a Video Source There are different types of Video So urces that can be plugged into th e XVS including DVD players, VHS play ers, and CCTV Cameras. The back of th e XVS contains up to 16 vi deo inputs de pending on t he model. Th e connec tors use th e BNC standard. 4 Channel 16 Channel The video inputs ar[...]

39 Connecting Sensors to the XVS Each XVS may have up to 16 Sensor inputs. These inputs can be used wi th devices such as infrar ed devices, motion device, glass breakage alarms , door and win dow trips, and many more. The Sens ors can be set to Normally Open or N ormally Close d inside the software. There is 1 Common Grounds (-) an d 4 sensor inpu[...]

40 Connecting Control Outputs to the XVS Each XVS may have up to 4 Control Outputs. These outputs can be used to trigger devices such as Sirens, P hone Dialers, Lights, and any other rel ay activated device. Ther e is no power s upplied to the p orts. Use an exter nal power supply if necessary . 16 Channel 4 Channel Use 12V, below 300mA . For contr[...]

41 Looping Outputs The 16 Channel X VS may have u p to 16 Looping outputs. Depend ing on the des tination of the outputs, eac h output may have to be terminated. The o utputs are locat ed on the BNC Connec tor Cable. Attach th e cable to the i nput for the BNC Connect or Cable highlighted below. The video inputs are 75 Ώ BNC conn ectors. Make sur [...]

42 Connecting a PTZ Camera Setting up a PTZ Camera is simple. The DVR c omes preass embled with an inter nal PTZ adapter . The cablin g may be run up to 4,000 ft using 22 Gauge Twis ted Pair. It is important to understand how t he PTZ connects to the DVR. The DVR out puts an RS-232 s ignal and converts in to an RS-485 signal which is then sent to t[...]

43 MAKING CONNECTIONS ON DVS / HVS Connecting a Video Source There are different types of Video So urces that can be plugged into th e DVR including DVD players, VHS p layers, and CCTV Cameras. The bac k of the DVR contains up to 32 vide o inputs dependin g on the DVR model. T he connectors use the BNC standard. 8 Channel CH 1 in CH 2 in CH 3 in CH[...]

44 Connecting Sensors to the DVS / HVS Each DVR has up to 16 Se nsor inputs. Thes e inputs can be used with dev ices such as infra red devices, mo tion device, gl ass breakage alarms , door and win dow trips, and many more. The Sens ors can be set to Normally Open or N ormally Close d inside the software. There are 4 Common Grounds (-) and 16 senso[...]

45 Looping Outputs The 8/16 Channel DVS / HVS has up to 16 l ooping outputs . Depending on the destination of the looping o utputs, each o ne may hav e to be terminat ed. CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in CH 11 in CH 12 i n CH 13 in CH 14 i n CH 15 in CH 16 in CH 1 Out CH 2 Out CH 3 Ou t CH 4 Out CH 5 [...]

46 Connecting a PTZ Camera Setting up a PTZ Camera is simple. The DVR c omes preass embled with an inter nal PTZ adapter . The cablin g may be run up to 4,000 ft using 22 Gauge Twis ted Pair. It is important to understand how t he PTZ connects to the DVR. The DVR out puts an RS-232 s ignal and converts in to an RS-422/4 85 signal which is then sent[...]

47 HARD DRIVE ARRAY (D VS / HVS ONLY) Swapping a Hard Drive 1. Press the Hard Drive Power Butto n to turn off power t o the hard drive being removed. 2. Turn the Butt on Lock to the open positio n and push t he Handle Release Butto n 3. Pull the Rele ase Handle outward while rem oving the ha rd drive. Reverse steps to install. LOCK OPEN LOCK OPEN L[...]

48 TURNING ON THE DVR Once the cables a nd adapters hav e been proper ly connected it is time to turn on the pow er. To turn on the power follow t hese s t eps: 1. Turn on the monitor and any ex ternal peripher als (ex. Printers, Exter nal Storage Dev ices, etc.) conn ected to the DVR. 2. Turn on the S econdary Power Switch loc ated in the rear of [...]

49 DVR BASICS This chapter inclu des the following information: • Turning the DVR on an d off • Becoming famili ar with the Display screen • Defining Screen Div isions[...]

50 SETTING THE TIME AND DATE 1. Exit to Windows by clicking the Exit button fr om the Dis play screen and selecting Restart in Windows Mode. (See the Display screen section later in this cha pter) 2. Open Windows Ex plorer. Do this by right-clickin g the My Computer Ic on (located on the top left hand c orner of the Desktop) and select Explore. 3. [...]

51 Importing DVR Settings 1. Exit to Windows by click ing the Exit button on the Dis play screen and s electing Res tart in Windows Mod e. (See the Dis play screen section later in this cha pter) 2. Click Start > Programs > Surveillix > VFormat. 3. Click the Import button in the Sy stem Settings Tool section. 4. Select the location of the [...]

52 DISPLAY SCREEN Each time the DVR s tarts, the program defa ults to the Dis play screen. Th e following dia gram outlines th e buttons and f eatures us ed on the Display s creen. You shou ld become familiar with thes e options as this is the sc reen that w ill be display ed the majority of the time. Live Camera Options Right-click a cam era on th[...]

53 CAMERA VIEW Recording Status Indicator The camera s tatus for each cam era is display ed in the upp er right corner on t he Video Displ ay Area. The follo wing are the diff erent states for each c amera: Recording Displayed when the c amera is curren tly being recorde d to the DVR. Motion Detection Displayed when a camera (set up for motion de t[...]

54 SCREEN DIVISION BUTTONS The Screen Divisi on menu allows y ou to view camer as in groups s uch as two by two, thr ee by three and f our by four. The bu tton options are shown below. Note When viewing live video from N etwork Cameras, only 4CH will display at one time. 1st Four Cameras View – Displays c ameras 1-4 in the Video Display Area. To [...]

55 Custom Live View Divisions Customize yo ur Live View screen by changing th e order of the c ameras. Each s creen divis ion can be indiv idually custom ized but a camera can only b e displayed onc e (once in 4 c amera v iew, once in 9 ca mera view, etc). B oth analog a nd IP video ca meras can be moved. Create custom live vi ew division s: 1. On [...]

56 NOTES:[...]

57 SETUP OPTIONS This chapter inclu des the following information: • Setup Overview • Camera Setup • Motion • Frame Setup • Schedule • Sensor • Network • Information • Administrative[...]

58 SETUP OVERVIEW The Setup options allow you to opti mize your DVR by adjus ting things lik e camera names , reboot schedules , recording sched ules and mor e. It is ex tremely importa nt that you setu p your DVR correctly for se veral reasons. • Recording Schedules – By opti mizing the r ecording s chedule you c an increase th e amount of per[...]

59 CAMERA SETUP Set Up New Camera 1. Attach camera to the rear o f the DVR chassis. 2. Click Setup on the Display sc reen. 3. Click Camera Setup to open the Camera Setu p display. 4. Select the ch annel that corres ponds with the new camera from th e Select Camera lis t. 5. Enter a name for the camera in t he Camera Name box . 6. Adjust the Brightn[...]

60 NETWORK VIDEO Supported IP Camera Manufactur ers ACTi Arecont Vision Axis Brans D-Link IQeye Lumenera Mobotix Panasonic Pixord Samsung Securgen Sony Stardot Toshiba VivoTek Connecting a Network Device Connecting Manually 1. From the Display screen, clic k Setup . 2. Click Network Video. 3. Click the Add/Remove Device tab. 4. Select your network [...]

61 Connecting with Camera Finder 1. From the Display screen, clic k Setup . 2. Click the Network Video tab. 3. Click the Add/Remove Device tab. 4. Click Find Cameras to automatic ally find all c onnected Network cam eras. 5. Select the ch eck box next to the desired c amera. 6. Click Get Device . 7. Type the User ID and Password of the device. 8. C[...]

62 Assigning Audio Channels to a Network Device 1. From the Live View screen, c lick Setup . 2. Click Network Video. 3. Click the Audio Setup tab. 4. Click an avai lable audio c hannel on the Channel List . 5. Select a network device added prev iously. 6. To record the n etwork audio sel ect the Record Network Audio chec k box. The au dio channel w[...]

63 Camera Configuration The Camera Configurat ion tab displa ys information o n all cameras (a nalog and network ) connected t o the Surveillix DVR Displaying More Columns The Camera Configurat ion tab can be customized t o display the information you use most. Clic k Select Column to ad d or remove specific colu mns. Capture FPS Record FPS Schedul[...]

64 HVR Upgrade and Registration Have the following information ava ilable before r egistering t he HVR upgrade. HVR Product Serial Number : That product S erial Number is the unique number th at Toshiba provi ded with the purch ase software. System ID: The System ID is a number that is ge nerated by t he Surveilli x unit. This is a unique code gene[...]

65 5. Verify the informat ion. 6. Click Next if the informatio n provided is correct. 7. Once validated, y ou will be provi ded with the Un lock Code. 8. Print the page and save for later r eference. Unlocking the Upgrade 1. Return to Setup > Network Video > Licens e. 2. Enter the Unloc k Code generat ed by the Surve illix Registrati on Site [...]

66 MOTION SETUP The DVR allows the user t o adjust several d ifferent Moti on Settings and c reate motion d etection areas. Create a Motion Area 1. Click Motion in Setup. 2. Select a camera fr om the Select Camera list. 3. Select the Det ect Detail Motion Area check box . 4. Click Clear . 5. Click Advanced Motion Area Setup . 6. Click a Motion Dete[...]

67 Activating an Alarm on a Motion Event 1. In the Motion Setu p window, select a camera to edit from the Camera list. 2. Create a motion area. 3. Select the Al arm Output c heck box. 4. Select a Control NO (Output) to activate for th e selected camera. 5. Select an alar m Durat i on time (seconds) when a motion ev ent occurs. Regular Interval Reco[...]

68 GENERAL SETUP Function Beep on Login Fail Enables the DVR to be ep continuous ly in response t o a failed login attempt. Only an authorized lo gin will stop the beep ing. Sequence Setting Allows the video out picture to au tomatically cycl e through ch annels at a set speed . Example: .Cycle through channels 1-6 at four-second intervals. Display[...]

69 Intensive Recording Overview The Intensive Rec ording Option allo ws you to increas e the Pictures Per Second of any camera, using senso r or motion activ ation . See Frame Setup for in formation on conf iguring inte nsive options. Th is guarantees t hat the Pict ures Per Second a nd Resolution will be set correctly and not e xceed the DVR lim i[...]

70 TV-Out Setup (Multiplexer) The Multiplexer T V Out card is an optional upgra de that allows us ers to output v ideo in a s equence or a matrix display. Note IP cameras will no t display on the M ultiplexer TV Out card. Configure Sequence Mode Tip If no cameras are configured in the TV Ou t Setup, the seque nce mode will cycle through all conne c[...]

71 Control Multiplexer M ode Display 1. Click TV Out on the Display sc reen. 2. Click Multiplexer . 3. To change th e camera that is displayed on the monitor , click the des ired camera nu mber in the row th at the monit or is connected to. Tip Port 1 is the top port on th e TV Out card. Note Only Ports 1 and 2 can be configur ed in multip lexer mo[...]

72 Volume The volume contro l allows fine tuni ng of the volum e settings on th e DVR. Volume Options: • Slider Controls – Used to a djust the literal v olume for the respective devi ces listed. • Mute Check Box – Select the mute check box to mu te volume on any of the dev ice columns or select the Mu te All check box to mute all audio o n [...]

73 Auto Sequence Setting Auto Sequencing i s available either in the Dis play screen wh en Auto Sequenc ing has been enabled or when a Spot-Monitor out sig nal is used to dis play on a spot monitor. Auto S equencing conveniently d isplays v ideo channel s at specified intervals and sequences through each se lected channe l. Custom Mode Create non-s[...]

74 FRAME SETUP OVERVIEW The Frame Setup menu allows conf iguration of th e PPS, resolutio n, quality, and sensitivity of camera channel s. When configuri n g the PPS sliders the BLUE slider represe nts th e PPS the DVR will recor d during intensive recor ding and have available for transmitti ng to remotely connected systems. The RED slider represe[...]

75 Standard Models Note The RED PPS record slider cannot e xceed the BLUE PPS capture slider. Note The Software will not allow the m aximum avai lable Frames to be exceed ed. Note Using H.264 softw are compression s ignificantly inc reases the proc essing load o n the Surveillix 120/240/480 platforms. If maximum analog PPS is desired in addition t [...]

76 H.264 Models Note The RED IPS record slid er cannot exc eed the BLUE PPS captur e slider. Note The Software will not allow the m aximum avai lable Frames to be exceed ed. Frame Select Blue Slider : Sets the PPS recorded during i ntensive rec ording and available for viewing on a remote client PC . Red Slider: Sets the PPS recorded by the DVR dur[...]

77 Maximum PPS Table PPS Breakdown for Each Resolution Resolution CCTV x480 model H.264 model 360x240 1CIF 480 PPS 240 PPS/480 PPS 720x240 * 2CIF 240 PPS 240 PPS/480 PPS 720x480 ** 4CIF 120 PPS 240 PPS/480 PPS (D1) Resolution CCTV x120 model x24 0 model 360x240 1CIF 120 PP S 240 PPS 720x240 * 2CIF 120 PPS 120 PPS 720x480 ** 4CIF 60 PPS 60 PPS Resol[...]

78 SCHEDULE SETUP Recording Schedule The Recording Sched ule window allows the user to cr eate different r ecording sc hedules based o n the day, time, and type of r eco rding desired. In addition, thi s window contains the System Restart op tions that allow the user to perform basic syste m maintenance b y automatically sc heduling the DVR to rest[...]

79 Sensor Schedule The Sensors will supers ede all other types of recordin g modes (Motio n and Continuous ). Regardless of t he recording sc hedule of a particular camera, if a sensor even t occurs the ass ociated cameras will begin rec ording as a Sens or Event. Sensor Rec ordings wi ll be flagged and se archable using the Index Search Mode. Came[...]

80 Create a Recording Schedule 1. Select a day to begin creating the sch edule for -or- cli ck Single Day Selection , ena bling Multi Day Selectio n , to create the same schedule for multiple days. 2. Highlight the Time-Blocks with in the Recording Schedule window for the camera(s) selected to s chedule. Once the desired Time-Blocks are highlighted[...]

81 Special Day Schedule The user can crea te days that hav e a unique r ecording sc hedule. If nece ssary create thes e on days that are ‘not typ ical’ such as Holidays, Special Events, etc. Creating/Editing a ‘Sp ecial Day’ Schedule 1. Click Normal Day Mode to enable the Special Day Mo de . 2. Select a day by typing the date or clicking th[...]

82 System Restart Setup System Restart Setup allows the us er to define a sc hedule wherein the DVR automatic ally restarts acc ording to specif ied parame ters. Create System Restart Schedule 1. Click Schedule on the Setup s creen. 2. Click Restart Setup . 3. Select the day (s) of the week to s chedule an automatic system restart a nd select the c[...]

83 SENSOR SETUP The Sensor setup window allows you to enable, disabl e and confi gure Sensors and R elays (Control Outputs). Configure Sensor Response 1. Click Setup on the Display screen. 2. Click Sensor . 3. Click the NO or NC check box to select Normally Ope n or Normally Clos ed for the desir ed sensor. 4. Enter the Delay time to define the num[...]

84 Activate PTZ Preset on Sensor 1. Create a PTZ Pre set Position. See instructions i n the PTZ Setup c hapter. 2. Click Setup on the Display sc reen. 3. Click Sensor. 4. Click Sensor Preset . 5. Select the desired c amera from the Channel list. 6. Select the appropriate Sen sor from the list. 7. Select the prec onfigured PTZ Pr eset from the list.[...]

85 NETWORK SETUP Network Setup allows the user to adjust settings such as Po rts, setup emergency PPP informat ion for use with t he Emergency Age nt and enable Remot e Access. Time Out Value When attempting t o connect to th e DVR, if the connecti on does not suc ceed during t he timeout period (seconds), t he connecti on will be terminat ed. Emer[...]

86 ADMINISTRATIVE SETUP Disk Management The Disk Management window is a native Windows fu nction. This wind ow displays th e partition sc heme and health s tatus of th e Ha rd Disk Drives in the DVR. This window is ofte n used to troub leshoot a DVR, or verify t he amount of Har d Drive storage ins talled. For more information about Disk Manag emen[...]

87 Setting Up DDNS Dynamic Domain Name System (DDNS) is a se rvice that provid es a stat ic address to simplify re mote connection to the DVR. This service is most us eful for instal lations where th e WAN (public) IP addres s is dynamic (changes from ti me to time). Most public IP addresses are dy namic unless a static addres s has been s pecifica[...]

88 User Management The User Management Console allo ws the administrat or to create, edit, and delete us er accounts. Eac h user acc ount can be assigned different priv ileges to limit the us age of the D VR system. Users can be given administrator privileges by enabling all rights, however only the t rue administrator account can log i nto the Use[...]

89 User Rank The User Ranking structure allows the optio n to assign a privil e ge system (1-10 where one has the most rights) to u sers of the DVR Software. For exampl e. Since only one us er is allowed to use the PTZ c ontrols at any on e time, an ad ministrator with a h igher r ank can kick another u ser out and take c ontrol of the PTZ. The Use[...]

90 Status Check / Email General 1. Click Setup on the Display sc reen. 2. Click Administrative. 3. Click Status Chec k/Email. 4. Select the En abl e Email Alarm chec k box. 5. Enter a From Name and e-mail Address . Note This name and a ddress will app ear in the From line of the email alert message. 6. Enter the SMTP information for th e “From”[...]

91 Storage Check 1. Set up the General an d Users tabs fi rst. (see above) 2. Select the Use St orage Chec k check box. 3. Define the number of min utes. 4. Select an Alert Op tion, Beep or Popu p Message, if desi red. 5. Click Apply. Recording Data Check 1. Setup the General and Users tabs first. (see above) 2. Select the Recording Data Check c he[...]

92 SMART Information The SMART Information tab display s Hard Drive infor mation. SMART Alert 1. Setup the General and Users tabs first. (see above) 2. Select the Enable SMART Alarm. 3. Define the number hours between SMART checks. 4. Select the ty pe of SMART event to trigger an ac tion. 5. Define the maximu m HDD temperature. 6. Select an action [...]

93 INFORMATION The Information di splay allows us ers to define the site code nec essary for connecti ng to remote softwar e, save comme nts relati ve to the DVR and store tec h support and contact number inf ormation. Site Code A user-spec ified unique i dentification nam e used by oth er DVR software to identify the DVR. (Remote, Emergency Agent,[...]

94 INSTANT RECORDING The Instant Recor ding feature a llows users to ma nually initi ate recording on a specific c amera, overriding the current sched ul e. When Instant Recording is activated th e DVR flags the c lip as an even t so Instant Recor ding instanc es can be foun d using the Ind ex S earch Instant Recording can be used, for example, wh [...]

95 SEARCH This chapter inclu des the following information: • Setup Overview • Daylight Saving Ti me • Index Search • Preview Search • Graphic Search • Motion Search[...]

96 SEARCH OVERVIEW The DVR has several opt ions that al low the user to ea sily search throug h, and find, a par ticular sect ion of video. Fr om Motion /S ensor indexing to calen dar views highli ghting days with recorded video ; the DVR is equ ipped to help the user quick ly find a spec ific video or event. The following chapter describes ho w to[...]

97 Adjust the Brightness of an Image 1. Select an ima ge to adjus t by double- clicking on th e desired image. Multiple im ages cannot b e adjusted at one time. 2. Move the Brightn ess slide bar to th e right or left to a djust the brightness. 3. Reset the Brightne ss by moving t he slider bac k to the center of the bar. Zooming in on an Image 1. S[...]

98 PERFORMING A BASIC SEARCH There are several different types o f searches that c an be performed on the DVR. The m ost basic involv es selecting the date, ti me, camera, and clic king play. 1. Click the Calen dar button to s elect a date. 2. Select a time by clicking th e up and down arrows to the right of t he time dis play. 3. Click OK . 4. Sel[...]

99 SAVE TO JPG OR AVI The DVR can export single im ages in a JPG Image fi le format and sav e video clips i n an AVI format. B oth JPG and AVI file forma ts are the most com monly used grap hical formats today . Virtually every computer offers some type of s upport for thes e file format s which make them the m ost ideal forma ts to use. JPG Optimi[...]

100 Bookmarks Use bookmarks to mark a video clip during a search. E xport bookmarke d data using th e Clip Backup fe ature. 1. Perform a searc h for the desired vi deo. 2. Stop playbac k at the beg inning of the des ired clip. 3. Right-click the video and se lect Start Bookmark . 4. Click the play button to cont inue play back. 5. Stop playbac k at[...]

101 Single Clip Backup Along with the Sav e option, a sing le camera back up option is als o included with th e Surveillix s oftware. The singl e Camera or Clip Backup allows the user to backup a single camer a without hav ing to back up multiple cam eras at a give n time. The Clip B ackup opt i on gives the users th e ability to c hoose a back up [...]

102 INDEX SEARCH Using the Index S earch can greatly decrease the amount of t ime spent searc hing through s aved video. The Index Search all ows a user to perform a search based on c riteria such as Se nsor, Motion an d Instant Record events Performing an Index Search 1. Click the Calen dar button on the Search screen to s elect the dat e to searc[...]

103 PREVIEW SEARCH Preview Searc h can be use d in a number of c ircumstances to quickly find an exact momen t where an event, such as a theft, occur red. The Preview Sear ch gives a 24 Ho ur visual overv iew of a single camera by separating a 24 hour period (1 day) into 24 images, on e image for each h our of the day. T he search can t hen be furt[...]

104 Performing a Preview Search 1. Select a sing le camera by eit her turning of f all camera s but one or dou ble-clicking a displayed im age. 2. Click Preview Search . 24 images display. If th ere is no rec orded video du ring a portion of the day, “ No Image” will b e displayed where the image s hould be. 3. Refine the searc h by double-cl i[...]

105 OBJECT SEARCH Object Search is a powerf ul search utility that is used to search a r egion on the v ideo for any mot ion changes. Results are ne atly displayed and c an be view ed quickly . Performing an Object Search 1. Perform a Basic Search. See the instructions on Performing a B asic Searc h. 2. Select a sing le camera, ei ther by turnin g [...]

106 MOTION SEARCH The Motion Searc h provides a dy namic display of the levels of motion in recorded vide o. Adjust the level of moti on to only pla y clips of video at or ab ove that level. Tip To enable motion data to be s aved for Motio n search, ens ure that you se lect the foll owing settings: On the Motion setup p age under Mo tion Regions , [...]

107 SEARCH IN LIVE The Search in L ive feature allows users to review ev ents immediat ely while monit oring live video. Pause, rew ind, and resu me li ve video within secon ds of an alarm eve nt or suspicious ac tivity. 1. Move the mous e cursor over t he desired l ive video d isplay on the Live Display s creen. 2. Press the sc roll button on the [...]

108 NOTES:[...]

109 PAN / TILT / ZOOM This chapter inclu des the following information: • Overview • Setting up the P TZ • Creating and View ing a Preset Positi on • Creating and View ing a Preset Patter n[...]

110 PAN / TILT / ZOOM OVERVIEW The PTZ controls within the DVR allow for powerful control ov er the cameras . This can be extremely benef icial by increasin g th e usefulness of t he recorded vide o. Using the PT Z controls you can creat e custom preset c onfigurations t hat can c ontinuously sw ee p across large areas . SETTING UP A PTZ CAMERA Set[...]

111 Supported PTZ Protocols Protocols are add ed frequently . The supported list may c ontain new protoc ols that are n ot listed here. The current supported protocols are: ADEMCO RAPID DOME AMERICAN DYNAMICS BOSCH AUTODOME CBC (GANZ) C-BEL CHIPER CPT (V9KR SERIES) CNB-AN102 CNB-PTZ100 COMPUTAR COVI EVQ-1000 CLEBO Speed Dome DMP23-H2 DENNARD RS485 [...]

112 ADVANCED PTZ SETUP Note Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Pos ition is a us er-defined lo cation where th e camera can be pointed, zo omed in, and foc used. Preset positions can be defined and lab eled if the camer a supports t his. Creating a Preset 1. Inside Set up, click P[...]

113 PTZ Address Settings Some protocols su pport software add ress settings. The RX Addresses and ID settings are compatibl e with a particular line of receivers th at support 2 ID ad dresses. The PT Driver Address is ass ociated with the PTZ ID address set on the camera. Th e addresses must match for the DVR to communicate with the proper PTZ ca m[...]

114 CONTROLLING A PTZ CAMERA The Surveillix DVRs prov ide control for a PAN/TILT /ZOOM camera in t wo different ways. The first method is to use the Graphi cal PTZ Controller that appears whe n the PTZ button i s clicked on t he Display sc reen. The second metho d is to use the mouse to contro l the camera direc tly from th e live video di splay. ([...]

115 Using the On-Screen Compass 1. Click Setup on the Display sc reen. 2. Click PTZ . 3. Select the On S creen Compass ch eck box to ena ble the feature. 4. Click Apply . 5. Click Exit to return to the Dis play screen. 6. Click PTZ . 7. Control the PTZ b y dragging the m ouse on th e screen in the desired directio n. Note A green line will a ppear [...]

116 PTZ Tour Schedule Create PTZ Tour Schedule 1. Click Setup on the Display sc reen. 2. Click PTZ . 3. Click Tour Schedule to open the PT Z Tour Schedule window. 4. In Single Sele ct Mode select one day of the we ek to create a s chedule for or tog gle to Multi Sel ect Mode to select multiple days with the sa me schedule. 5. Click and drag the mou[...]

117 BACKING UP VIDEO DATA This chapter inclu des the following information: • Overview • Saving Video to a DVD • Saving Video from a Single Camera • Scheduling Regular Vid eo Backup[...]

118 BACKUP OVERVIEW The Backup Cente r allows you to back up record ed video data fr om multipl e dates and tim es to one or more locations inclu ding t he DVD-RW drive, Network Storage Loc ations, and Exter nal Hard Drives. The DVR can easily backup important v ideo data to an internal or extern al media locati on. The most c ommonly us ed forms o[...]

119 General Screen Overview The General Backup Scree n is used for p erforming bulk backup of video recorded by all c ameras for a se lected period, or period s, to a specified stor age locatio n. Hour / Minutes Recording data di splays in hourly (2 4 horizontal c olumns) and 10- minute (6 vertic al cells) segments . Green cells indicat e time with[...]

120 Clip Screen Overview The Clip Screen is used for back ing up video rec orded by indiv idual cameras for a selected period of time to a specifie d stora ge location Performing a Clip Backup 1. Click Backup on the Display s creen. 2. Click the Clip tab at the top of the Backup Center window. 3. Set the Start Time and End Time under Time Setup . 4[...]

121 Scheduled Screen Overview The Scheduled Ba ckup Screen is us ed for performin g bulk back up of video recor ded by all cameras for a sel ected period, o n a reg ular scheduled basis (1-24 hours). The Scheduled Back up Screen is simil ar to the Gener al Backup Screen. Performing a Scheduled Backup 1. Click Backup on the Display s creen. 2. Click[...]

122 NOTES:[...]

123 LAN / ISDN / PSTN CONNECTIONS This chapter inclu des the following information: • Overview • Configuring TCP/IP Setti ngs • Connecting to a LAN • LAN / ISDN / PSTN Connections[...]

124 LAN OVERVIEW The DVR can be eas ily connected t o a Local Area Netw ork (LAN) and uses Microsoft’s® powerful and secure Wind ows® XP Embedded operating system. This allo ws for easy and well-documented instructions on setting up LA N connections no matter what type of LAN you want t o use. A LAN is a group of c omputers and other devices di[...]

125 LDAP INTEGRATION This chapter inclu des the following information: • Installing LDAP[...]

126 FEATURES The instructions b elow are for LDAP Integrat ion with Serv er Software version 3. 6.36 and abov e. • DVR server does not nee d to be joined t o the Domain. The DVR serv er will query t he LDAP server for acc ounts and authorization leve ls. • The DVR server creates grou ps within Active Directory for each of th e permissions on th[...]

127 8. Go to the Active Directory Users and Comp uters applicatio n. You should now see an OU called DVR with an OU inside of it named the same as the Site Code above (example 100-000). 9. You can now ad d users within Ac tive Directory to t he groups t he DVR has created. Wh en a user belon gs to a group h e or she will have access (or be denied a[...]

128 NOTES:[...]

129 WEB VIEWER This chapter inclu des the following information: • Overview • Configuring the W eb Viewer[...]

130 WEB VIEWER OVERVIEW The DVR allows you to acc ess video using Microsoft® I nternet Explorer® 7. Highlights: View Live Video from most computer s Username and Pass word protected Easy to use grap hical interface Basics: 75 users can acc ess the Web DVR simulta neously. The We b Viewer is an easy , secure way to view liv e video from virtu ally[...]

131 Configuring the Server for Remote Connection 1. Click Setup on the main dis play screen. 2. Click Network . 3. Clear the Disable Remote Control check box . You should now be allowed to ad just port settings if necess ary. Note If y ou are using a Firewall, it may be necessary to a djust the port set tings on bot h the DVR and the Firew all. Con[...]

132[...]

133 INCLUDED SOFTWARE SETUP This chapter inclu des the following information: • Emergency Agent Overv iew • Remote So ftware Overvie w • Digital Verifier • Backup Viewer • SCS Multi Site Software Overview[...]

134 EMERGENCY AGENT OVERVIEW The Emergency Agent software is a util ity that streams v ideo acro ss a Lo cal Area Network t o a Client PC when an alarm is detec ted on the DVR. The vide o that streams across can be s topped, played forwards and b ackwards, in sl ow motion or real s peed. The utility is lo aded at startu p and placed i n the taskba [...]

135 Setup Window Network Port Indicates the p ort which the Emerge ncy Agent uses to lis ten for incomin g events. This number sho uld be change d to the same number as is set i n the Emergency Port in Network Settings on t he DVR. Save Directory Sets the location that r ecorded video footage is saved to. Notice Options Configuration setti ngs for [...]

136 Add Items to Alarm Confirm List 1. From the Option menu, click Setup . 2. Type the des ired text in the box below the Al arm Confirmation List. NOTE: The items in the Alarm Confirmation List will b e available on a list under St atus Setting in ma in Emergency Agent screen. 3. Click Add . 4. Click OK to save changes and c lose the wind ow.[...]

137 SEARCH ALARM WINDOW Export Quality It may be neces sary to reduce the ov erall size of an AVI file; for ex ample, to emai l to someone. AVI file sizes can be reduced by re ducing the im age quality . However, reducing the image qua lity causes the AVI v ideo to appear m ore pixilated. Wh en size is not an issue, s etting quality to 100 is highl[...]

138 REMOTE SOFTWARE OVERVIEW The DVR was specifically designed to be fully operated and maintai ned remotely. It co nnects using t he standa rd TCP/IP protocol thorough connecti on types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, a nd more. The Surv eillix Remote s oftware allows you to view live v ideo, search t hrough archived v ideo, exp[...]

139 Remote Software Setup Installing Remote Software 1. On the client c omputer, insert th e Surveillix Softwar e CD into the CD-R OM. The CD should pl ay automatica lly. 2. When prompted, select the Install R emote Software option. Follow th e installation instructions carefu lly. 3. When the softwar e finishes i nstalling, clos e any open install[...]

140 Configuring the DVR In order t o access the DVR remot ely, the DVR Server mus t be setup to allow re mote connections . Time Out Value Specifies a value ( in seconds) to wa it for a signal from the Surveillix Remote Client. If a signal is not received by that time, the conn ection is dropp ed. Center Port Used to transfer th e connection data. [...]

141 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files th at are exporte d from the Digit al Video Rec order are automatica lly embedded wit h a digital si g nature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampere d with or edited in any way. Included on the Software Insta llatio[...]

142 BACKUP VIEWER OVERVIEW The Backup View er allows you to p lay back the exported video in its propriet ary format. Video s aved in this format is extre mel y diff icult to tamper with and therefore is th e ideal solut ion when law enf orcement and t he legal depart ment are invo lved. This video cannot be read by any o ther viewer. The Backup Vi[...]

143 SCS OVERVIEW SCS software is Network DVR Mana gement Software; a powerful utility that allows 100 or more DVRs to b e controlled usin g one computer. This s oftware allows you to view live vide o, search sav ed video, edit an d configure s etup on each DVR, and import map s of buildings and other locati ons. The SCS software was spec ifically d[...]

144 NOTES:[...]

145 APPENDIX: SPECIFICATIONS XVS SPECIFICATIONS 4CH 120PPS 16CH 240VPPS 16CH 240PPS Video Format NTSC/PAL Video Inputs (BNC) 4 16 16 Video Outputs DVI-D x 1, SVGA x 1 (Primary Di splay), RCA x 1 (Spot Monito r) Looping Outputs ( BNC) 0 16 16 Recording Rate 120 PPS 360×240 120 PPS 720×240 60 PPS 720×480 240 PPS 360×240 240 PPS 640×240 120 PPS 6[...]

146 DVS SPECIFICATIONS 240 480 240H 480H 8 16 32 16 32 8 16 Video Format NTSC/PAL Video Inputs (BNC) 8 16 32 16 32 8 16 Video Outputs DVI-D x 1, SVGA x 1 (Primary Di splay), RCA x 1 (Spot Monito r) RCA x4 (480PPS model only) Looping Outputs ( BNC) 8 16 32 16 32 8 16 Recording Rate 240 PPS 360×2 40 120 PPS 720×240 60 PPS 720×480 480 PPS 360×240 [...]