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TROY Group 4014 manual

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manuales de instrucciones parecidos

Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones TROY Group 4014. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica TROY Group 4014 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual TROY Group 4014 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales TROY Group 4014, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones TROY Group 4014 debe contener:
- información acerca de las especificaciones técnicas del dispositivo TROY Group 4014
- nombre de fabricante y año de fabricación del dispositivo TROY Group 4014
- condiciones de uso, configuración y mantenimiento del dispositivo TROY Group 4014
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de TROY Group 4014 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de TROY Group 4014 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico TROY Group en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de TROY Group 4014, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo TROY Group 4014, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual TROY Group 4014. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Font Card Kit User’s Guide (For use with Hewlett-Packard LaserJet 4014, 4015, and 4515 Series Printers) Document #50-70407-003 Rev. A[...]

  • Página 2

    Acknowledgements Some of the TROY products include crypt ographic so ftware written by Eric Young ( eay@cryptsoft.com ) The Twofish encryption/decryption sour ce code used in the TROY Font Ca rd is provided by Crytopane. TROY is a registered trademark. TROY mark™ and AutoProtect™ are registered trademarks of TROY Group, Inc. All rights reserved[...]

  • Página 3

    Table of Contents Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A TOC-1 Preface Conventions This manual is designed and formatted for use as an online document (viewed on your computer screen). For best results, use Adobe Acrobat Reader 7.0 or higher to view or print this document. Using earlier versions of Adobe Acrobat Reader to vi[...]

  • Página 4

    Table of Contents Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A TOC-2 Section 1 – Features Overview Introduction ................................................................................................................... ......................1-1 TROY Security Fonts ........................................................[...]

  • Página 5

    Table of Contents Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A TOC-3 MICR Font Guidelines ........................................................................................................... ............. 3-4 Font Character Mapping .............................................................................................[...]

  • Página 6

    Table of Contents Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A TOC-4 French Large Convenience Amount Font ................................................................................3-26 Italian Large Convenience Amount Font ................................................................................. 3- 26 Spanish Large C[...]

  • Página 7

    Section 1 Features Overview Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 1-1 Introduction TROY Security Fonts Thank you for purchasing your TROY Font Card Kit. Y ou have chosen the highest quality MICR (Magnetic Ink Character Recognition) printi ng solution available today that offers convenience, flexibility, and precision for pr[...]

  • Página 8

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-1 Introduction Menu Structure The TROY Printer Utility is an easy -to-use Microsoft Windows-based utilit y designed to assist you with the management of a TROY Font Card. The TROY Printer Ut ility allows the system administrator to perform the [...]

  • Página 9

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-2 Basic Printer Utility Operations T O ACCESS THE TROY P RINTER U TILITY : 1. Click on the Microsoft Windows Start button, select Programs , MICR by TROY , and then click on the TROY Printer Utility icon. The Printer Utility main window will ap[...]

  • Página 10

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-3 Printing Demo Pages Accessing Fonts Using Non- Windows Applications Verifying Windows Font Support The TROY Printer Utility provides the ability to generate a Windows Security Font, W indows Barcode Font, and PCL Security/Barcode Font demonst[...]

  • Página 11

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-4 Verifying Windows Font Support (cont.)[...]

  • Página 12

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-5 Verifying PCL 5e Communication The PCL Security/Barcode Font demons tration page can be used to veri fy PCL 5e communication between the host computer and your printer. If the PCL 5 communication between the host computer and your printer is [...]

  • Página 13

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-6 Downloading Files to the Printer The TROY Printer Utility provides the ab ility to download any PCL or text f ile directly to the printer without embedding additional information. A download option is provided to enha nce the download file (s[...]

  • Página 14

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-7 Downloading Files to the Printer (cont.) The multiple download feature allows you to specify the n umb er of times to download a si ngle file to the prin ter without having to repetitively initiate the download process and respond to confirma[...]

  • Página 15

    Section 2 Using the TROY Printer Utility Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 2-8 Obtaining Technical Assistance The TROY Printer Utility provides seve ral help screens to guide you through the features and functions of your TROY Font Card. TROY technical suppor t is available to assist you with any questions concerning th[...]

  • Página 16

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-1 Introduction Accessing and Using TROY Fonts Accessing TROY Fonts Using Windows Applications Accessing TROY Fonts Using Non- Windows Applications The TROY MICR E-13B and CMC-7 MICR fonts have been specifically engi neered for your TROY Security Printing Sol[...]

  • Página 17

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-2 Using the TROY E-13B MICR Font Using the TROY CMC-7 MICR Font Using the Convenience Amount Fonts Using the TROY Security Font Using the TROY OCR Fonts Using the Reverse Helvetica Font Using the TROY POSTNET Font Using the British Pound and Euro Symbols The[...]

  • Página 18

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-3 Using Printer Fonts and Screen Fonts In addition to the TROY printer fonts that are permanently programmed into the TROY Font Card, the TROY screen fonts have been developed for screen display use only as a visual reference and for making positional a djus[...]

  • Página 19

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-4 MICR Font Guidelines The TROY E-13B and CMC-7 MICR fonts we re developed using strict specific ations designed specifically for high-speed magnetic-read processing. To maintain these strict specif ications, the TROY MICR fonts were designed as non-scalable[...]

  • Página 20

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-5 Font Character Mapping Each character or symbol in a font set corresponds to a specific ASCII (A me rican Standard Code for Inform ation Interchange) number (e.g., the capital letter “A” = ASCII num ber 65). Pr essing a key on your computer keyboard au[...]

  • Página 21

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-6 A 0041 65 Hexadec imal Number Character or Symbol ASCII Number Determining a Character Mapping Accessing Unmapped Characters To determine which key on your computer keyboard that a TROY character or symbol is “mapped” to, simply compare the ASCII numbe[...]

  • Página 22

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-7 Standard ASCII Character Set (reference only)[...]

  • Página 23

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-8 TROY MICR E- 13B 12-Point Font (Troy E-13B) <Esc>(ØQ<Esc>(s1p12vØsØbØT[...]

  • Página 24

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-9 TROY MICR CMC-7 12-Point Font (Troy CMC7) TROY Enhanced Convenience Amount Font (Troy ECF) <Esc>(ØQ<Esc>(s1p12vØsØb1T <Esc>(3Q<Esc>(s1p  vØsØb1ØT  = desired point size[...]

  • Página 25

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-10 TROY Large Convenience Amount 18-Point Font (Troy LCF) TROY Small Convenience Amount 24-Point Font (Troy SCF) NOTE : The TROY Enhanced Conv enience Amount font can be used in place of the TROY Convenience Amoun t font in the legal amount field of the chec[...]

  • Página 26

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-11 TROY Security Font (Troy Security) TROY Security Font (Spanish) (Troy Security Spanish) <Esc>(4Q<Esc>(s1p  vØsØbØT  = desired point size <Esc>(4Q<Esc>(s1p  vØsØb4T  = desired point size NOTE : The TROY Security Spa[...]

  • Página 27

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-12 TROY Reverse Helvetica Font (Troy Helvetica (Rev))[...]

  • Página 28

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-13 TROY OCR-A (Troy OCR-A) <Esc>(ØO<Esc>(s1p  vØsØb1Ø4T  = desired point size[...]

  • Página 29

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-14 TROY OCR-A (continued) NOTE : This OCR font must be used at the designat ed point size to ensure optical readability.  Size I – must use 12-point size (upper and lo wer case characters can be used)  Size III – must use 16-point size ( only upper[...]

  • Página 30

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-15 TROY OCR-B (Troy OCR-B) <Esc>(1O<Esc>(s1p  vØsØb11ØT  = desired point size[...]

  • Página 31

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-16 TROY OCR-B (continued) NOTE : This OCR font must be used at the designat ed point size to ensure optical readability.  Size I – must use 10-point size (upper and lo wer case characters can be used)  Size III – (not supported)  Size IV – mus[...]

  • Página 32

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-17 TROY UPC-A Barcode <Esc>(8Y<Esc>(s1p  vØsØb246ØØT  = desired height[...]

  • Página 33

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-18 TROY UPC-E Barcode <Esc>(8Y<Esc>(s1p  vØsØb2461ØT  = desired height[...]

  • Página 34

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-19 TROY EAN-8 Barcode <Esc>(8Y<Esc>(s1p  vØsØb2462ØT  = desired height[...]

  • Página 35

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-20 TROY EAN-13 Barcode <Esc>(8Y<Esc>(s1p  vØsØb2463ØT  = desired height[...]

  • Página 36

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-21 TROY BC25 Barcode <Esc>(4Y<Esc>(s1p  vØsØb2464ØT  = desired height[...]

  • Página 37

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-22 TROY BC39 Barcode <Esc>(ØY<Esc>(s1p  vØsØb2467ØT  = desired height[...]

  • Página 38

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-23 TROY BC128 Barcode <Esc>(ØY<Esc>(s1p  vØsØb247ØØT  = desired height[...]

  • Página 39

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-24 TROY POSTNET <Esc>(15Y<Esc>(s1p  vØsØb2477ØT  = desired height[...]

  • Página 40

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-25 TROY POSTNET Reverse (optional) <Esc>(15Y<Esc>(s1p  vØs33b2477ØT  = desired height[...]

  • Página 41

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-26 International Convenience Amount Fonts In addition to the CMC-7 font used for Intern ational MICR applications, TROY provides the following Convenience Amount font sets in a va riety of languages (see examples belo w). These fonts are provided only on the[...]

  • Página 42

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-27 International Convenience Amount Fonts (cont.) PCL Font Collection British Small Convenience Amo unt Font (Troy SCF British) <Esc>(2Q<Esc>(sØp6h22.68vØsØb1T French Small Convenience Amount Font (Troy SCF French) <Esc>(2Q<Esc>(s?[...]

  • Página 43

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-28 PCL Font Collection (cont.)[...]

  • Página 44

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-29 PCL Font Collection (cont.)[...]

  • Página 45

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-30 PCL Font Collection (cont.)[...]

  • Página 46

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-31 PCL Font Collection (cont.)[...]

  • Página 47

    Section 3 Using TROY Fonts Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 3-32 PCL Font Collection (cont.)[...]

  • Página 48

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-1 Trouble- shooting by Symptom The following troubleshooting table pr ovides solutions to the most comm on MICR printing problems. Some of the messages may not apply to your TROY Security Pr inting Solution. Visually inspect your MICR documents using the TROY[...]

  • Página 49

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-2 Trouble- shooting by Symptom (cont.) 600 dpi MICR font not used in MICR line (an incorrect font such as Couri er or Times Roman was use d instead). No MICR font installed. MICR mode disabled and an attempt was made to use a TROY MICR font. Software error. M[...]

  • Página 50

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-3 Trouble- shooting by Symptom (cont.) MICR clear band has extra printing (such as toner splatter) besides the MICR line on front or backside of document. Printer density setting is too dark. Printer fusing unit is contaminated. Faulty MICR toner cartridge. U[...]

  • Página 51

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-4 Trouble- shooting by Symptom (cont.) MICR line not positioned correctly on the document (vertically and horizontally). Your MICR paper was cut or perforated inaccurately (paper is too short/long or narrow/wide). Software registration is off (software is pos[...]

  • Página 52

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-5 Trouble- shooting by Symptom (cont.) MICR charac ters ar e too thick or too thin. Printer density setting is too dark or too light. Your MICR toner cartridge is nearly empty. Your MICR paper is out of specification so that toner does not adhere properly to [...]

  • Página 53

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-6 Trouble- shooting by Symptom (cont.) MICR char acters ar e broken, th ere are voids in characters or toner rub s off. Your MICR paper is out of specification so that toner does not adhere properly to the paper. Faulty MICR toner cartridge. Use of Non-TROY M[...]

  • Página 54

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-7 Trouble- shooting by Symptom (cont.) Your bank reports a high reject rate when pr ocessing yo ur TROY MICR- printed documents. NOTE: This section covers conditions not addressed above. You should also investigate all of the items described above as possib l[...]

  • Página 55

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-8 Trouble- shooting by Symptom (cont.) MICR characters appear smeared after processing by a ban k. A Non-TROY MICR toner was used. Your MICR paper is out of specification so that toner does not adhere properly to the paper. Your bank’s reader/sorter equipme[...]

  • Página 56

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-9 Software Uninstall Procedures Uninstall the TROY Screen Fonts Uninstall the TROY Support Files In the event you wish to reinstall or permanently remove the TROY Security Printi ng Solution support files and utilities, use the following procedures to properl[...]

  • Página 57

    Section 4 Troubleshooting Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A 4-10 Uninstall the TROY Printer Utility 1. Close all applications be fore uninsta lling the TROY Printer Utility files. 2. From the START menu, click on Settings , and then click on Control Panel . 3. Click on Add/Remove Programs. 4. Locate the TROY Printer Uti[...]

  • Página 58

    Appendix A TROY Font Card Installation S Font Card Kit User’s Guide -- Document #50-7040 7-003 Rev. A A-1 Installing the TROY Font Card IMPORTANT : Ensure the printer p ower is swit ched OFF, and then disconnect the printer power cord from the printer. 1. Remove the plastic panel on the right side of the printer by sliding it toward the back of t[...]