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TROY Group Font Memory Card Kit manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones TROY Group Font Memory Card Kit. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica TROY Group Font Memory Card Kit o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual TROY Group Font Memory Card Kit se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales TROY Group Font Memory Card Kit, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones TROY Group Font Memory Card Kit debe contener:
- información acerca de las especificaciones técnicas del dispositivo TROY Group Font Memory Card Kit
- nombre de fabricante y año de fabricación del dispositivo TROY Group Font Memory Card Kit
- condiciones de uso, configuración y mantenimiento del dispositivo TROY Group Font Memory Card Kit
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de TROY Group Font Memory Card Kit no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de TROY Group Font Memory Card Kit y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico TROY Group en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de TROY Group Font Memory Card Kit, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo TROY Group Font Memory Card Kit, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual TROY Group Font Memory Card Kit. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Font Memory Card Kit User’s Guide (For use with Hew lett-Packard 2420, 2430, 4250, 4350, and 9050 Series Printers) Document #50-70407-001 Rev. A This User’s Guide is for TROY Font Memory Card Kit users only. If y ou purchased a TROY Security Printing Solutions Printer, please refer to the TROY Security Printing Solutions User’s Guide provided[...]

  • Página 2

    Acknowledgements Some of the TROY products include crypt ographic software written by Eric Young ( eay@cryptso ft.com ) The Twofish encryption/decry ption source code used in the TROY Memo ry Card is provided by Crytopane. TROY is a registered trademark. TROYmark ™ and AutoProtect™ are registered trademarks of TROY Group, Inc. All rights reserv[...]

  • Página 3

    Table of Contents Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A TOC-1 Preface Conventions This manual is designed and formatted for use as an online document (viewed on your computer screen). The document can also be printed; however, it is recomm e nded that you print only the pages applicable to your security printing solu[...]

  • Página 4

    Table of Contents Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A TOC-2 Section 1 – Features Overview Introduction ................................................................................................................... ......................1-1 TROY Security Fonts .................................................[...]

  • Página 5

    Table of Contents Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A TOC-3 MICR Font Guidelines ........................................................................................................... ............. 3-4 Font Character Mapping ......................................................................................[...]

  • Página 6

    Table of Contents Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A TOC-4 Italian Large Convenience Amount Font ................................................................................. 3- 26 Spanish Large Convenience Amount Font ..............................................................................3-26 British S[...]

  • Página 7

    Section 1 Features Overview Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 1-1 Introduction TROY Security Fonts Thank you for purchasing your TROY Font Memory Card Kit. You have chosen the highest quality MICR (Magnetic Ink Character Recognition) printing solution av ailable today that offers convenience, flexibility, and pre[...]

  • Página 8

    Section 2 Using the TROY Printer Utility Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 2-1 Introduction Menu Structure The TROY Printer Utility is an easy-to-use Microsoft Windows-based utility designed to assist you with the management of a TROY Font Mem ory Card. The TROY Printer Utility allows the system administrator to [...]

  • Página 9

    Section 2 Using the TROY Printer Utility Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 2-2 Basic Printer Utility Operations T O ACCESS THE TROY P RINTER U TILITY : 1. Click on the Microsoft Windows Start button, select Programs , MICR by TROY , and then click on the TROY Printer Utility icon. The Printer Utility main window [...]

  • Página 10

    Section 2 Using the TROY Printer Utility Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 2-3 Printing Demo Pages Accessing Fonts Using Non- Windows Applications Verifying Windows Font Support The TROY Printer Utility provides the ability to generate a Windows Security Font, W indows Barcode Font, and PCL Security/Barcode Font [...]

  • Página 11

    Section 2 Using the TROY Printer Utility Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 2-4 Verifying Windows Font Support (cont.)[...]

  • Página 12

    Section 2 Using the TROY Printer Utility Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 2-5 Verifying PCL 5e Communication The PCL Security/Barcode Font demonstration page can be used to verify PCL 5e comm unication between the host computer and your printer. If the PCL 5 comm uni cation between the host computer and your pri[...]

  • Página 13

    Section 2 Using the TROY Printer Utility Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 2-6 Downloading Files to the Printer The TROY Printer Utility provides the ability to download any PCL or text file directly to the printer without embedding additional information. A download option is provided to enhance the download fil[...]

  • Página 14

    Section 2 Using the TROY Printer Utility Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 2-7 Obtaining Technical Assistance The TROY Printer Utility provides several help screens to guide you through the featur es and functions of your TROY Font Memory Card. TROY technical support is availa ble to assist you with any questions[...]

  • Página 15

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-1 Introduction Accessing and Using TROY Fonts Accessing TROY Fonts Using Windows Applications Accessing TROY Fonts Using Non- Windows Applications The TROY MICR E-13B and CMC- 7 MICR fonts have been specifically engineered for your TROY Security Print[...]

  • Página 16

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-2 Using TROY MICR Fonts Using the Convenience Amount Fonts Using the TROY Security Fonts Using the TROY OCR Fonts Using the Reverse Helvetica Font Using the TROY POSTNET Font Using the British Pound and Euro Symbols The E-13B MICR font (T ROY E-13B, T[...]

  • Página 17

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-3 Using Printer Fonts and Screen Fonts In addition to the TROY printer fonts that are permanently programmed into the TROY Font Memory Card, the TROY screen fonts have been developed for screen display use only as a visual reference and for making pos[...]

  • Página 18

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-4 MICR Font Guidelines The TROY E-13B and CMC-7 MI CR fonts were developed using strict sp ecifications designed specifically for high-speed magnetic-read processing. To maintain th ese strict specifications, the TROY MICR fonts were designed as non-s[...]

  • Página 19

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-5 Font Character Mapping Each character or symbol in a font set corresponds to a specific ASCII (Am erican Standard Code for Information Interchange) number (e.g., the capital letter “A” = AS CII num ber 65). Pressing a key on your computer keyboa[...]

  • Página 20

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-6 Determining a Character Mapping Accessing Unmapped Characters To determine which key on your computer keyboard that a TROY character or sym bol is “mapped” to, simply compare the ASCII number of the selected TROY character or symbol to the same [...]

  • Página 21

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-7 Standard ASCII Character Set (reference only)[...]

  • Página 22

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-8 TROY MICR E- 13B 12-Point Font (Troy E-13B) <Esc>(ØQ<Esc>(s1p12vØsØbØT[...]

  • Página 23

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-9 TROY MICR CMC-7 12-Point Font (Troy CMC7) TROY Enhanced Convenience Amount Font (Troy ECF) <Esc>(ØQ<Esc>(s1p12vØsØb1T <Esc>(3Q<Esc>(s1p  vØsØb1ØT  = desired point size[...]

  • Página 24

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-10 TROY Large Convenience Amount 18-Point Font (Troy LCF) TROY Small Convenience Amount 24-Point Font (Troy SCF) NOTE : The TROY Enhanced Convenience Amount font can be used in place of the TROY Convenience Amount font in the legal amount field of the[...]

  • Página 25

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-11 TROY Security Font (Troy Security) TROY Security Font (Spanish) (Troy Security Spanish) <Esc>(4Q<Esc>(s1p  vØsØbØT  = desired point size <Esc>(4Q<Esc>(s1p  vØsØb4T  = desired point size NOTE : The TROY Secur[...]

  • Página 26

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-12 TROY Reverse Helvetica Font (Troy Helvetica (Rev))[...]

  • Página 27

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-13 TROY OCR-A (Troy OCR-A) <Esc>(ØO<Esc>(s1p  vØsØb1Ø4T  = desired point size[...]

  • Página 28

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-14 TROY OCR-A (continued) NOTE : This OCR font must be used at the designated point size to ensure optical readability.  Size I – must use 12-point size (upper and lower case characters can be used)  Size III – must use 16-point size (only u[...]

  • Página 29

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-15 TROY OCR-B (Troy OCR-B) <Esc>(1O<Esc>(s1p  vØsØb11ØT  = desired point size[...]

  • Página 30

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-16 TROY OCR-B (continued) NOTE : This OCR font must be used at the designated point size to ensure optical readability.  Size I – must use 10-point size (upper and lower case characters can be used)  Size III – (not supported)  Size IV ?[...]

  • Página 31

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-17 TROY UPC-A Barcode <Esc>(8Y<Esc>(s1p  vØsØb246ØØT  = desired height[...]

  • Página 32

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-18 TROY UPC-E Barcode <Esc>(8Y<Esc>(s1p  vØsØb2461ØT  = desired height[...]

  • Página 33

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-19 TROY EAN-8 Barcode <Esc>(8Y<Esc>(s1p  vØsØb2462ØT  = desired height[...]

  • Página 34

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-20 TROY EAN-13 Barcode <Esc>(8Y<Esc>(s1p  vØsØb2463ØT  = desired height[...]

  • Página 35

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-21 TROY BC25 Barcode <Esc>(4Y<Esc>(s1p  vØsØb2464ØT  = desired height[...]

  • Página 36

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-22 TROY BC39 Barcode <Esc>(ØY<Esc>(s1p  vØsØb2467ØT  = desired height[...]

  • Página 37

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-23 TROY BC128 Barcode <Esc>(ØY<Esc>(s1p  vØsØb247ØØT  = desired height[...]

  • Página 38

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-24 TROY POSTNET <Esc>(15Y<Esc>(s1p  vØsØb2477ØT  = desired height[...]

  • Página 39

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-25 TROY POSTNET Reverse (optional) <Esc>(15Y<Esc>(s1p  vØs33b2477ØT  = desired height[...]

  • Página 40

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-26 International Convenience Amount Fonts In addition to the CMC-7 font used for Interna tional MICR applications, TROY provides the following Convenience Amount font sets in a variety of languages (see examples below). These fonts are provided only o[...]

  • Página 41

    Section 3 Using TROY Fonts Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 3-27 International Convenience Amount Fonts (cont.) British Small Convenience Amount Font (Troy SCF British) <Esc>(2Q<Esc>(sØp6h22.68vØsØb1T French Small Convenience Amount Font (Troy SCF French) <Esc>(2Q<Esc>(sØp6h22.68vØs?[...]

  • Página 42

    Section 4 Troubleshooting / Error Messages Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 4-1 Trouble- shooting by Symptom The following troubleshooting table provides solutions to the most com mon MICR printing problems. Some of the messages may not apply to your TROY Security Prin ting Solution. Visually inspect your MICR d[...]

  • Página 43

    Section 4 Troubleshooting / Error Messages Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 4-2 Trouble- shooting by Symptom (cont.) 600 dpi MICR font not used in MICR line (an incorrect font such as Courier or Times Roman was used instead). No MICR font installed. MICR mode disabled and an attempt was made to use a TROY MICR f[...]

  • Página 44

    Section 4 Troubleshooting / Error Messages Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 4-3 Trouble- shooting by Symptom (cont.) MICR clear band has extra printing (such as toner splatter) besides the MICR line on front or backside of document. Printer density setting is too dark. Printer fusing unit is contaminated. Faulty[...]

  • Página 45

    Section 4 Troubleshooting / Error Messages Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 4-4 Trouble- shooting by Symptom (cont.) MICR line not positioned correctly on the document (vertically and horizontally). Your MICR paper was cut or perforated inaccurately (paper is too short/long or narrow/wide). Software registration[...]

  • Página 46

    Section 4 Troubleshooting / Error Messages Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 4-5 Trouble- shooting by Symptom (cont.) MICR characters are too thick or too thin. Printer density setting is too dark or too light. Your MICR toner cartridge is nearly empty. Your MICR paper is out of specification so that toner does n[...]

  • Página 47

    Section 4 Troubleshooting / Error Messages Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 4-6 Trouble- shooting by Symptom (cont.) MICR characters are broken, there are voids in characters or toner rubs off. Your MICR paper is out of specification so that toner does not adhere properly to the paper. Faulty MICR toner cartridg[...]

  • Página 48

    Section 4 Troubleshooting / Error Messages Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 4-7 Trouble- shooting by Symptom (cont.) Your bank reports a high reject rate when processing your TROY MICR- printed documents. NOTE: This section covers conditions not addressed above. You should also investigate all of the items descr[...]

  • Página 49

    Section 4 Troubleshooting / Error Messages Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 4-8 Trouble- shooting by Symptom (cont.) MICR characters appear smeared after processing by a bank. A Non-TROY MICR toner was used. Your MICR paper is out of specification so that toner does not adhere properly to the paper. Your bank’[...]

  • Página 50

    Section 4 Troubleshooting / Error Messages Font Memory Card Kit User’s Guide -- D ocument #50-70407-001 Rev. A 4-9 Trouble- shooting by Printer Control Panel Display Message The following table contains the printer control pane l display messages generated by TROY Security Printing Solutions. Some of the messages m ay not apply to your TROY Secur[...]