Tyco Electronics 17" model manual

B-Series T ouchcomputer User Guide B-Series L CD Multi-function Touchcomputer [15” and 17” mod el shown][...]

T yco Electronics B-Series T ouchcomp uter User Guide Multi-function Touchcomputer Revision C P/N E610125 Tyco Electronics 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE iii Copyright © 2010 Ty co Electronics. All Rights Reserv ed. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, includi ng, but not limited to, electronic, magnetic, optical ,[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE iv Table of C ontents Cha pter 1: Setu p ..................................................................................... 1 Unpacking Your Touchcomputer ....................................................................................................1 Adjusting the Display ..............................[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE v Cha pter 6: Tech nical Supp ort .............................................................. 41 Technical Assistance ......................................................................................................................41 Reg ulatory Informa tion .............................................[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Unpac king Yo ur Touchco mputer Check that the follow ing items are present and in good condition: Touchc omputer Power cabl e US/Canad[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Displa y The display screen can be adjusted from 0 to 70 degrees, as show n below. CAUTION: To prevent tipping or dropping, be sur e to hold the base when adjusting the display. Setting Up the Ope rating System If configured with an operating system, the initial setup of the operating system tak[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 3 3. Cli ck Customize . The R egional and Language Options wi ndow appears. Select the Languages tab. 4. If required, chec k the boxes for “Install files for complex script and right-to- left languages” and “Install files f or East Asian lan guages.” 5. Select the Regiona l Options tab. 6. Select your p[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 4 7. Cli ck Ap ply . 8. Select your location from the drop-down list in the Locations pane. 9. Cli ck OK .[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone (Fo r Window s XP and POSR ead y 2009 Onl y) W hen the f ollowing window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, clic k Next to finish. W i ndows Setup completes the installation of the touchc omputer. Injecting the Langu ag[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 6 5. Cli ck Inject , and the follow ing window will pop out. 6. Cli ck the drop-down list and select the preference language. 7. Cli ck Inject Selected La nguage 8. The follow ing window shall be presented.[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 7 9. After the lan guage package is installed correctly, press any key to exit this window. 10. Click Exit  Exi t  Restart Selecting the Regio n (For Wi ndow s 7 Onl y) W hen the following window appears, you can change the country, time an d currency, and keyboard lay out of the touchcomputer. After maki[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 8 Choosing t he Com puter Na me (For Window s 7 O nly) W hen the following window appears, you can choose a computer name of the touchcomputer. After making any changes, clic k Next to continue. Selecting the Updat e Option s (For W indow s 7 Onl y) W hen the following window appears, you can select one of the [...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 9 After making any changes, clic k Next to continue. Review ing the Time and Dat e Settings ( For Wind ow s 7 Only) W hen the following window appears, you can set up the time and date of the touchcomputer. After making any changes, clic k Next to finish. W i ndows Setup completes the installation of the touchc[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 10 Click the Align button. T his launches the calibration program. The w indow shown below opens. Follow the instructions to calibrate the touchscreen.[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 11 Securing the Base W hen mounting the B-Series touchcomputer, the baseplate must be removed and mounted on a flat surfac e. Use the four pre-tapped holes to secure the baseplate from below the mounting surface befo re reattaching the touchcomputer as show n below. The holes are desi gned to work with ISO metr[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 12 C H A P T E R 2 OPERA TION This chapter describes how to control the On-Screen Display (O SD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged a fter powering off/on or in the case of a pow er failure.[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 13 On-Screen Display (OSD) OSD Menu 1. To display the O SD M enu, press the M enu button. Press the RIGHT button or LEFT button to toggle and the SELECT button t o select from the different OSD sub -menus and functions. 2. When the function you want to change is shown, press the SELEC T button. 3. To adjust the[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 14 Feature Description Image s etting Adjusts H pos ition, V p ositi on, clock , and phase . • H position: M oves the sc reen h orizontal ly right an d left (1 pixe l pitch increm ent). • V position: Moves the s creen verticall y up and do wn (1 line increm ent). • Clock: Adj usts the rat io of divid ing [...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 15 L.E.D. Func tionality The B-Series base has a LED indi cating the state o f the touchcomputer. T he table below shows LED state and cor responding color. LED Color t o Observ er State Off No input po wer — Of f m ode Red Input power present – O ff m ode or hibern ation Orange Input power present — Stan[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 16 Using the Input/Outp ut Pane l To acces s the input /output (I /O) ports , re move the cable cover at the bottom of the unit. A secu rity screw is included and may be use d t o secure the cable cover to the touchcomputer. Below are t he I/O descriptions by model: B1 and B3 models B2 models Note: The DB9 Seri[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 17 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Pe ripherals W hen addin g a peripheral, complete install ation and setup instructions are provided with the field-install able kits. The following peripherals are available for purchase separately as fiel d-installable kits: • • • • Magnetic stri [...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 18 Magne tic Stripe Rea der (MSR) You can add a magnetic stripe r eader (MSR) to the B-Series touchcomputer t o any of the 4 m ounting locations located on the display head top, bottom, left, and right. Software application and drivers can be found in the following directory or on www.elotouch.com C:EloTouchSy[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 19 Testing in USB MSR Human Interface Dev ice (HID) Mode 1. Double-cli ck the MagSwipe HID Demo icon to start the test application . 2. Sli de a card thr ough the M SR and verify that the data is displayed in the application wi ndow.[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 20 3. If the card ID appears in the Reader Output window , the r eader is functioning . Custome r Display You can optionally add a customer display to the B-Series touchcomputer to any of the four mountin g locations located on the display hea d top, bottom, le ft, and right of the touchcomputer. So f tware app[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 21 Fingerprint Reade r (FPR) You can add a fingerprint reader to the B-Series touchcomputer to any of the f our mounting locations located on the display head top, bottom, le ft, and right. Software application and drivers can be found in the following directory or on www.elotouch.com C:EloTouchSystemsSetupFi[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 22 Powered USB + Cas h Drawer Po rt Card A Powered USB + Cash D rawer Port Card can be installed in any avai lable expansion slot. This card provi des: • 2 x 12V Powered USB ports • 1 x 12V or 24V selectable cash draw er RJ11 port. The voltage setting can be set via jumper on the card prior to ins talling i[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 23 C:EloTouchSystemsSetupFi lesPeripherals Part number: E017487 Wireless Card A wireless adapter can be installed as an option in the B-Series touchcompu ter in the I/O area under the cabl e cover. Typical specifications for the wireless card are: • USB dongle module • Compliant to USB 2.0 industry s tan[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 24 Secon d Hard Disk Drive A second hard disk drive can be added via the second har d driv e mounting kit. T his addition provides extra data storage or can be used in conjunction with the RAID controller car d for RAID functionality. This option occupies a single ex pansion sl ot. Part number: E109611 Solid St[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 25 Parallel Po rt Card A parallel port card can be added to any Expansion slot. This option prov ides a parallel port for printer inter fac es only. So ftware drivers can be found in the following directory or on www.elotouch.com : C:EloTouchSystemsSetupFi lesPeripherals Part number: E368899 Note: To use thi[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 26 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Important information regarding the proper setup and maintenance of your touchco mputer: • To reduce the risk of electric shoc k, follow all safety notices and nev er open the touchcomputer case. • Turn off the product before cleanin g (refer to “Care and H[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 27 Care and Handling The following tips help keep y our touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disasse mble the power adapter or di splay unit cabine t . The uni t is n ot user serv iceable. Re member t o unplug the display unit from the power outlet before clean[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 28 WEEE Direct ive In the European Union, the W aste Electrical and Electronic Equipment ( WEEE) directive label show n to the left indicates that this product should not be di sposed of with household waste. It should be deposited at an appropriate facility for recovery and recycling. Recov ering the Ope ratin[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 29 5. After finished, clic k Exit  Exit  Sy stem will restart automatically iii. Use the included image to recover the touchcomp uter (For Windows 7 Only.) 1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options. 2. Select Repair y our computer 3. Click Next  OK (Shall not h[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 30 5. Cli ck Recover  S tart Recovery Process 6. After finished, clic k Exit  Exit  Resta rt NOT E: All data is deleted during the recovery process. The user must back up files when necess ary. Elo TouchSystems does n ot accep t l iability f or lost data or software. NOT E: If using POSReady 2009 or Wi[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 31 • Instruction s to reassign the USB Seri al Port 1. For Windo ws XP or POSReady 2 009, right click the “Co mputer”  Click “Propertie s”  “Hardware”  “Device Manager”. For Windows 7 , right click the “Com puter”  Click “Prop erties”  “Device Man ager”.[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 32 2. Double click the “Ports (COM & LPT)” and ch eck all of these “USB Se rial Port” settin gs must be IDENTICAL as th e following table. Descript ion Location USB Serial P ort (COM3) On USB Ser ial Converter A USB Serial P ort (COM4) On USB Ser ial Converter B 3. If you see a situation as below, i[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 33 4. To corre ct it, please follow the instructions below: Double click the port you need to change. In this case, it is COM5 . COM5 is the 1 st port of these USB serial ports so the “ Loc ation: ” should be “ on USB Ser ial Converter A ”. Please a ssign this serial port to CO M3 . ( COM4 for the USB S[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 34 Select “ Port Settings ”  Click “ Ad vanced… ” In this case, select COM3 from the drop-down menu  click OK  OK back to the Devic e Manager. Follow the same steps to accomp lish these settings f or other ports.[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 35 After finish ed, right click on “ Port s (COM & LPT) ” and click Scan for hardware changes. 5. The outcome should be identical as th e following diagram. COM3 location : USB Ser ial C onverte r A COM4 location : USB Ser ial C onverte r B[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 36 C H A P T E R 5 TECHNICAL SPECIFICA TIONS Touch computer Spe cifications NOT E: Not all opera ting systems or op tions are suppo rted in all regions. Please contact your local Elo TouchSystems represe ntative for details. FEATURE B1 models B2 models B3 models Case/Be zel color Dark Grey Processor Intel Celer[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 37 Real-tim e Clock Replaceable lithium -ion batter y for clock Controls Brightness, C ontrast Phase Auto Adjus t H-position, V- position Clock Sharpness RGB OSD H-Pos ition, OSD V-Positio n OSD Tim e OSD Langu age (English, Fre nch, Ital ian, G erm an, Spanish, Jap anese, Sim plified & T raditional Chinese[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 38 LCD displa y 15.0-inch d iagonal T FT ac tive matrix LC D 17.0-inch d iagonal T FT ac tive matrix LC D Pixel Pitch 15” m odels - 0.297m m (H) x 0.297mm (V) 17” m odels - 0.264m m (H) x 0.264mm (V) Useful sc reen area Horizontal x Vertical 15” m odels - 304.128mm x 228.096mm 17” m odels - 337.920m m x[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 39 Contrast R atio 15” m odels - 700:1 (t ypical) 17” m odels - 1000:1 (t ypica l) Maxim um touchcom puter dimensions with stand Display at 0 ° tilt (vertic al) 15” m odels 14 (W) x 14.3 (H) x 10.5 (D) in 354.4(W ) x 363.5(H ) x 267.0( D) mm 17” m odels 15.2 (W ) x 14.2 (H) x 10.5 ( D) in 386.4 (W ) x [...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 40 failures) Cables and Ac cessor ies North Am eric an and Europ ean Pow er cables inc luded Power Suppl y External 12VDC univer sal-type power s upply brick AC input volt age: 100- 240V AC Input fr equency: 50- 60Hz Max output power: 24 0W Dimens ional drawing number 15” m odels - MS600 845 17” m odels - M[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 41 C H A P T E R 6 TECHNICAL SU PPORT Techn ical Assista nce There are three methods to obtain contac t information for technical assist ance on the touchcomputer: • The touchcomputer • The web • The phone Using the To uchco mputer You can access suppo rt information in System Prope rties by clicking the [...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 42 REGULA TOR Y I NFOR MA TION I. Electrical Safet y Informati on A) Compliance is required wi th respect to the voltage, frequency, and current requirements indicated on the manufac turer’s label. Connection to a di fferent power source than those speci fied herein may result in improper operation, damage to[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 43 C) Notice to Users in the European Union: Use only the provided power cor ds and interconnecting cabling prov ided with the equipment. Substitution of prov ided cords and cabling may co mpromise electrical safety or CE Mar k Certification for emissions or immunity as required by the following standards: This[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 44 iv) Plug the digital dev ice into a different AC outlet so the digital device and the receiver are on di fferent branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a po tential source of high RF emission levels.) vi) Plug the di gital d[...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 45 W A RRANT Y Except as otherwise stated herein or in an order acknowledgment deliv ered to Buyer, Seller warrants to Buye r t hat the Product s hall be free of defects in materials and workmanshi p. W ith the ex ception of the negotiated warranty periods; the warranty for the touchco mputer and components of [...]

B-S ERIES T OUCHCOMPUTER U SER G UIDE 46 THESE REMED IES SHALL BE THE BUYER’S EXCLUSIVE REME DIES FO R BREACH OF W ARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLE R GRANTS NO OTHER WARRAN TIES, EXPRESS OR IMPLIED BY STATUTE OR O THERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR AN Y PURPOSE, THEIR QUALITY, THEIR MERCHAN TABILIT [...]

47 INDEX address, Elo T ouch Systems , 49 base po wer status, 15 base, securi ng, 11 box contents , 1 cables included, 1 calibration, 9 certifications, 44 contact inf ormation, 41 controls, locat ion diagr am, 12 custom er display overview, 20 specificatio ns, 20 custom er support, 41 display scree n adjusting, 2 email, Elo T ouchS ystems , 49 enab[...]

48 technical spec ificatio ns, 36 technical sup port, 41 time zone se lection, 5, 7, 8, 9 touchscreen calibrating, 9 care and han dling, 27 upgrades, ad ding, 17 warrant y, 45 website, Elo T ouchS ystems , 41, 49 W EEE directive, 28 wireless c ard overview, 23 specificatio ns, 23 testing, 23 www.el otouch.com Get the la test... • Product informa [...]

49 To find out mo re about Elo’s extensive range of touch solutions, vis it our Website at www.elo touch.co m or simply call the office nearest you: North A merica Elo TouchSystems 301 Constitution Drive Menlo Park, CA 94025 USA (800) ELO-TOUCH (800) 356-8682 Tel 650-361-4800 Fax 650-36 1-4747 customerservi ce@elotouch.co m Europe Tyco Electronic[...]