Uniden EXAI378 manual

EXAI378 2/8/2 6:57 PM Page i[...]

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Contents W elcome/Features 2 Quick Reference Guide 4 Controls and Functions 5 Getting Started Read this First 7 Checkin g the P ackag e Conten ts 8 Setting up th e Phon e 9 Moun ting the Base U nit on a W all 13 T ermin ology 14 Setting M enu Opti ons 15 Basics Makin g and Receiving Calls 18 Adjustin g the Han dset Ring er and Earpiece V olume 19 R[...]

[ 2 ] W elcome Con gratulation s on your purchase of th e Unid en EXAI378 series cordless telephon e and answerin g system. This phone is d esign ed and engin eered to ex acting stand ards for reli ability , long life , and outstandin g perform ance . Note: Some illustr ations in this manual may differ from the actual unit f or explanation purpose [...]

[ 3 ] The EXAI378 seri es features in clud e AutoT alk TM and AutoSt andby TM . AutoT alk allows you to answer a call by just rem oving th e handset fr om the base so you don't have to waste tim e pushing button s. AutoStan dby allows you to hang up by simply r eturning th e handset to the base . The UltraClear Plus TM true compand er circuitr[...]

[ 4 ] QUICK REFERENCE GUIDE QUICK REFERENCE GUIDE Step 1 Charging the B atter y TO INST ALL THE HANDSET BA TTERY Step 2 Connecting Step 3 Setting U p the Caller ID/Language Step 4 Setting U p the Answering System CONNECT TO A PHONE LINE When th e handset battery pack is fully char ged , after 15-20 hours o f chargin g, plug the telephon e cord in t[...]

[ 5 ] CONTROLS AND FUNCTIONS Controls and Functions 1 2 3 4 5 6 7 8 9 10 11 12 20 19 18 17 16 15 14 13 1. Han dset antenna 2. Beltclip holes 3. Option al headset jack 4. Han dset battery compartment 5. Han dset earpiece 6. LCD display 7. Caller ID (cid)/m enu key 8. T alk/flash key 9. * /tone/left cursor ( ) key 10. Redial/pause (p) k ey 11. Select[...]

CONTROLS AND FUNCTIONS [ 6 ] 21 22 30 32 31 34 33 35 25 24 23 26 27 28 29 36 37 38 39 40 21. T elephone lin e jack 22. DC IN 9V jack 23. Han dset retainer clip 24. Set/ring er key 25. Delete key 26. Repeat/rewin d (rew) key 27. Find h s key 28. M emo k ey 29. Base chargin g contacts 30. Base speaker 31. Speaker volum e keys 32. Men u key 33. Status[...]

GETTING ST ARTED [ 7 ] GETTING ST ARTED About the digital security code This cordless teleph one uses a digital security cod e to preven t unauthorized access to your base unit. This security code pr events other cordless han dsets from makin g calls through your base unit. A ran dom security code will be assign ed automatically between your base u[...]

[ 8 ] Checking the Package Contents Uni den P arts Department at (800) 554-3988 Hours: M-F 7:00 a.m. to 5:00 p.m. CST . W e can also be reach ed on the web at www .uniden.com Mak e sure you have received th e following item s in the pack age . If any of th ese items ar e missing or dam aged, con tact the Uni den P arts Department. GETTING ST ARTED [...]

[ 9 ] GETTING ST ARTED GETTING ST ARTED Setting up the Phone Do the follo wing steps: A. Choose th e best location C. Connect th e base unit B . Install the battery pack A. Choose the best location Befor e choosing a locati on for your new ph one , read the INST ALLA TION CONSIDERA TIONS in cluded in th e PRECAUTI ONS AND IMPORT ANT SAFETY INSTRUCT[...]

B . Install the battery pack Charge the battery pack f or at least 15-20 hours befor e plugging the telephone jack and start using your phone . 1) Press in on th e battery cover release and sli de the cover down un til it comes off. 2) Connect th e battery pack connector observing corr ect polarity (black and r ed wires) to th e jack insi de the ba[...]

[ 11 ] GETTING ST ARTED GETTING ST ARTED Battery use time (per charge) From fully char ged (15-20 h ours charg e time) • Seven hours con tinuous use . • Fourteen days wh en the handset is in th e standby m ode . Low battery alert When th e battery pack is very low and n eeds to be charg ed, the ph one is progr ammed to elimin ate functi ons in [...]

Place the power cor d so that it does n ot create a trip hazard or wh ere it could become chafed and cr eate a fire or electrical hazar d. [ 12 ] GETTING ST ARTED C. Connect the base unit 1) Connect th e AC adapter to th e DC IN 9V jack and a stan dard 120V A C wall outlet. 2) Set the base on a d esk or tabletop, and place the han dset on the base [...]

[ 13 ] GETTING ST ARTED GETTING ST ARTED If your telephon e outlet isn't mod ular , contact your telephon e company f or assistance . Mod ular 5) Connect th e telephone lin e cord to the TEL LINE jack and a teleph one outlet on ce the handset is fully char ged . Mounting the Base Unit on a W all DO NO T use an AC outlet contr olled by a wall s[...]

T erminology Through out this manu al, terms su ch as Standby an d T alk Mod e are used. Below is the termin ology explanati on. • Standby Mode - The han dset is not in use , off the base , and talk/flash has n ot been pressed . A dial ton e is not pr esent. • T alk Mode - The handset is o ff the base an d talk/flash has been pr essed enablin g[...]

[ 15 ] GETTING ST ARTED GETTING ST ARTED Setting Menu Options Ther e are five setup opti ons available . They ar e Caller ID option s [AutoT alk, CIDCW (Caller ID on Call W aiting), an d Area Cod e], Dial Mod e and Lan guag e. AutoT alk allows you to answer th e phone with out pressin g the t alk/flash button. If the ph one rings wh en AutoT alk is[...]

[ 16 ] T o enter your Area Cod e If you enter a 3-di git area code n umber in the Area Code option, your local area cod e does not appear in Caller ID m essages . Do not progr am this option, if your calling ar ea requires 10-di git dialin g. When r eviewing Caller ID m essages , you will see only the local seven di git number . For calls r eceived[...]

GETTING ST ARTED [ 1 7 ] GETTING ST ARTED Choosing the dial mode Most ph one systems use ton e dialin g which sen ds D TMF tones thr ough the phon e lines . However , some ph one system s still use pulse dialin g such as in rur al areas . The d efault setting is ton e dialin g. Dependin g on your dialin g system, set the mod e as follows: 1) When t[...]

Making and Receiving Calls Pick up th e handset (AutoT alk), or pick up th e handset and pr ess talk/flash . 1)Pick up th e handset. 2) Pr ess t alk/flash . 3) Listen for th e dial tone . 4) Dial th e number . OR 1)Pick up th e handset. 2 ) Di al the number , th en press talk/flash . 1)Pick up th e handset. 2) Pr ess t alk/flash . 3) Listen for th [...]

[ 19 ] BASICS BASICS Adjusting the Handset Ringer and Earpiece V olume Handset ringer tone and volume Press or in standby mod e to select one of five rin ger ton es and volum e combination s. Earpiece volume Pressin g or d uring a call will chan ge th e earpiece volume o f the han dset. This setting will rem ain in effect after the telephon e call [...]

Redial The redial/p key r edials the last n umber dialed. Th e redialed n umber can be up to 32 digits lon g. • The ton e feature only applies wh en the di al mode is set to pulse . • This special n umber can be stored in a mem ory location. This is referr ed to as Chain Dialin g (See page 27.) T one Dialing Switch-over Some teleph one companie[...]

[ 21 ] BASICS BASICS Y ou must subscribe thr ough your local telephon e company to receive Call W aiting Servi ce . Flash and Call W aiting If you have "Call W aiting" service an d a call waiting ton e sounds while you ar e on a call, press t alk/flash to accept the waitin g call. There is a sh ort pause , then you will hear the n ew call[...]

[ 22 ] In mem ory dialing operati on, you must press a k ey within 30 seconds . Otherwise , an error ton e will sound and th e phone will return to stan dby . If you return th e handset to th e base, the ph one will return to standby also. Storing Phone Numbers and Names Mem ory Dialing allows you to di al a number usin g just a few key pr esses. Y[...]

[ 23 ] MEMOR Y DIALING MEMOR Y DIALING 5) Pr ess select . “ Store Number ” is displayed. The cursor flash es indi cating that th e display is ready f or the n umber to be entered . 6) Use th e number keys to en ter the phon e number . The ph one number cann ot ex ceed 20 digits . • Use redial/p to en ter a pause in the di aling sequence . The[...]

Steps for Entering Names and Special Characters [ 24 ] Refer to the letters on th e number k eys to select the d esired characters . With each press o f a numeri c key , the displayed character appears in th e followin g order: Upper case letters first, lower case letters next, an d finally the n umber correspondin g to the k ey . If you mak e a mi[...]

[ 25 ] MEMOR Y DIALING THE INTEGRA TED ANSWERING DEVICE MEMOR Y DIALING For ex ample, to en ter Uniden ; 1 )Pi ck up the han dset. Press an d hold mem . 2 )En ter a number or pr ess , to select a m emory locati on number . 3 )Press select . 4 )Press 8 twi ce. 5 )Press 6 five tim es. 6 )Press 4 six tim es. 7 )Press 3 f our times, th en press # / to [...]

[ 26 ] Making Calls with Memory Dialing Memory dialing from Standb y Mode 1) Pr ess mem . The han dset displays your programm ed mem ory location s. 2) Press or , or en ter a number (0 - 9) to select th e mem ory location you would like to di al. 3) Pr ess t alk/flash . “ Talk ” an d the volum e setting appear on th e display . Then th e displa[...]

[ 27 ] MEMOR Y DIALING MEMOR Y DIALING THE INTEGRA TED ANSWERING DEVICE Memory dialing from T alk Mode 1) Pr ess t alk/flash . “ Talk ” an d the volum e setting appears. 2) Pr ess mem . 3) Enter a n umber (0 - 9) to select the mem ory location o f the d esired phon e number . The selected phon e number is displayed. Th en the number is di aled.[...]

[ 28 ] Editing a Stored Name and/or Phone Number 1) Press an d hold mem until “ Memory Store ” is displayed. 2) Press or , or en ter a number (0 - 9) to select th e mem ory location you would like to edit. 3) Pr ess select . The f ollowing screen appears with th e mem ory location number that you have selected in th e display . 4) Press or to s[...]

[ 29 ] MEMOR Y DIALING MEMOR Y DIALING THE INTEGRA TED ANSWERING DEVICE 8)Press select . Y ou hear a confirm ation tone an d the followin g display appears. The m emory stor age is complete . For ex ample, if you stor e a nam e and n umber into mem ory location number 1, th e display shows “ Memory 1 Stored ” . After about 2 seconds , “ Memor[...]

[ 30 ] 1) Press an d hold mem until “ Memory Store ” is displayed. 2) Press or , or enter a n umber (0 - 9) to select the mem ory location you would like to er ase . 3) Pr ess select . The f ollowing screen appears with th e mem ory location number that you have selected in th e display . 4) Press to move the poin ter down to “ Delete Memory [...]

[ 31 ] ROCKETDIAL ROCKETDIAL RocketDial Y ou can store your most fr equently di aled number in the RocketDi al location. The Rock etDial allows you to di al a number with one k ey press. (Th ere is no n eed to press talk/flash . Th e phon e will automatically di al the number stor ed.) Storing and Editing the RocketDial 1) When th e phone is in th [...]

Deleting the RocketDial 1) When th e phone is in th e standby mod e , press an d hold RocketDial . Following display appears . 2) Press or to select “ Delete Number ” . 3) Pr ess select . Following display appears . 4) Press to move the poin ter to “ Yes ” . 5) Pr ess select or delete/ch . Y ou hear a confirmati on tone an d the f ollowing [...]

CALLER ID FEA TURES [ 3 3 ] CALLER ID FEA TURES Caller ID Y ou must subscribe to Caller ID service to use this feature. When th e telephone rin gs, th e Caller ID feature allows you to vi ew the caller ’ s nam e and phon e number on th e display befor e you answer the ph one . The han dset displays the phon e number o f the in coming call, the n [...]

[ 34 ] • In Caller ID operati on, if no key is pressed f or more than 30 seconds , an error ton e sounds and th e telephone return s to the standby m ode . • If a call comes in vi a a telephon e system that does n ot offer Caller ID service , no inform ation is stored . • Each messag e can be up to 15 characters for th e phone n umber and th [...]

[ 35 ] CALLER ID FEA TURES CALLER ID FEA TURES Deleting Information from the Caller ID List The EXAI378 seri es stores up to 30 m essages . If the phon e receives th e 31st messag e, th e oldest on e in the list is autom atically d eleted. Caller ID d ata can also be deleted m anually . Deleting a Caller ID message 1) Pr ess cid/menu . Display th e[...]

[ 36 ] Using the Caller ID List • Y ou cannot m ake a call from th e Caller ID list if your EXAI378 series is conn ected to a private bran ch ex change (PBX). • When a lon g distance call has been set, “ 1 ” appears in the display . 3)Press or to select “ Yes ” or “ No ” . 4)Press select or delete/ch . When the pointer is at “ Yes[...]

[ 37 ] CALLER ID FEA TURES CALLER ID FEA TURES Storing Caller ID messages in Memory dialing Messag es shown in the Caller ID list can be stor ed in mem ory dialing. Usin g the incomin g call inform ation (i.e ., Caller ID list), the phon e number of the party on th e Caller ID list can be stored in m emory . 1)Press cid/menu . Select the ph one num[...]

The Integrated Answering Device The EXAI378 seri es has a built-in answerin g system that answers an d records incomin g calls. Y ou can also use your answerin g system to recor d a conversation, leave a voice m emo messag e , or to announ ce a special outg oing m essage to callers when you'r e away from your phon e . Features • Digital T ap[...]

THE INTEGRA TED ANSWERING DEVICE [ 3 9 ] THE INTEGRA TED ANSWERING DEVICE T urning the Answering System On/Off 1) T o turn the an swering system on, pr ess answer on/o ff . The curr ent greetin g messag e will be played and you will hear a confirm ation ton e . The messag e counter displays th e number o f messages stor ed in mem ory . If the displ[...]

THE INTEGRA TED ANSWERING DEVICE [ 40 ] Setting the Time The clock on th e EXAI378 series an swering system starts wh en power is supplied to the base . Follow these steps to set the clock to th e correct tim e . status 1) Pr ess menu . The system ann ounces “ Tim e ” and th e current tim e. Th e messag e counter displays th e curren t numbers [...]

[ 41 ] THE INTEGRA TED ANSWERING DEVICE THE INTEGRA TED ANSWERING DEVICE 7) Pr ess set/ringer to select th e minute . 8) Pr ess skip/ff or repeat/re w until you h ear the corr ect AM or PM setting. The m essage counter displays [ ] or [ ]. 9) Pr ess set/ringer to select th e AM/PM setting. Y ou hear a confirmati on tone , then th e announcem ent ?[...]

[ 42 ] THE INTEGRA TED ANSWERING DEVICE Setting the ring time The rin g time setting allows you to set th e number o f rings th e caller hears befor e your answering system plays th e outgoin g messag e . Y ou can set the ring time to an swer after two, four , or six rings. Settin g (T oll Saver), the answerin g system picks up after two rin gs if [...]

[ 43 ] THE INTEGRA TED ANSWERING DEVICE THE INTEGRA TED ANSWERING DEVICE status 1) Pr ess menu f our times. Y ou hear “ Record tim e ” and the curr ent r ecordin g time ([ ] 1 minute , [ ] 4 minutes , [ ] Ann ounce only), and it is displayed on th e base . 2) Pr ess r epeat/rew or skip/ff until th e desir ed time appears. 3) Pr ess set/ringer t[...]

THE INTEGRA TED ANSWERING DEVICE [ 44 ] Setting the Message Alert tone Messag e Alert feature lets you know you have n ew messag es by sounding a sh ort beeping ton e. If you set th e Messag e Alert to On and wh en a new m essage is received , the alert ton e will sound every 15 secon ds. status Setting th e Message Alert ton e to On or Off by usin[...]

THE INTEGRA TED ANSWERING DEVICE [ 4 5 ] THE INTEGRA TED ANSWERING DEVICE Setting Y our Outgoing Message (Greeting) When you r eceive a call, the an swering system autom atically plays either a pr eset messag e or your own greeting. ▼ Preset message The f ollowing messag e is prerecor ded: "Hello, n o one is available to take your call. Plea[...]

[ 46 ] THE INTEGRA TED ANSWERING DEVICE Setting the base ringer volume Y ou have three ring er options . One allows you to turn th e ringer o ff. The other two are volum e levels. status 1) Pr ess set/ringer . Y ou hear the rin ger at the curr ent volum e level ([ ] High, [ ] Low , [ ] off) (if you set th e base ringer volume to o ff, “ off ” i[...]

[ 47 ] THE INTEGRA TED ANSWERING DEVICE THE INTEGRA TED ANSWERING DEVICE The m essage counter displays th e number o f messag es stored in m emory . If the display flashes , then ther e are n ew messag es are waitin g for you. Th e flashing number r epresents th e number o f new m essages , not total m essages. Th e EXAI378 series is d esigned to p[...]

[ 48 ] THE INTEGRA TED ANSWERING DEVICE 1) Pr ess play/st op to review your m essages. Th e number o f stored m essages are ann ounced . 2) After a messag e has played for a few seconds , press repeat/r ew to replay th e messag e . If you have several messag es, press r epeat/rew r epeatedly until you r eturn to the m essage you wan t to replay . 3[...]

[ 49 ] THE INTEGRA TED ANSWERING DEVICE THE INTEGRA TED ANSWERING DEVICE Deleting a message status T o maintain m aximum recor d time , delete th e old messages . 1) Pr ess play/st op to review your m essages. 2) Pr ess delete an ytime durin g the m essage to d elete. 3) Y ou hear a confirm ation ton e and th e message is d eleted. Y ou can also de[...]

[ 50 ] status V oice memo • The vo ice me mo functi on is completely inde pe nde nt of the greetin g message . • The vo ice me mo messag es are recor ded as incomin g messag es. The voi ce mem o functi on allows the user to recor d messag es (up to 10 minutes). 1) Press an d hold memo . Y ou hear an announ cement “ Record m emo messag e ” a[...]

[ 51 ] THE INTEGRA TED ANSWERING DEVICE THE INTEGRA TED ANSWERING DEVICE Remote access away fr om home Y ou can operate your answerin g system from a r emote locati on using any tou ch- tone teleph one . Use this fun ction to ch eck for r ecord ed messages , to play or delete messag es, even to recor d a new gr eeting m essage . 1) Call your teleph[...]

[ 52 ] * For M emo Record an d Greeting M essage Recor d functi on, the first time you en ter the corr esponding comm and , it starts the Recor ding functi on. If you want to stop the r ecording, en ter the comm and again. 5) After all of th e Help Guid ance prompts have played , you hear in termittent beeps indi cating that the system is in th e c[...]

[ 53 ] ADDITIONAL INFORMA TION ADDITIONAL INFORMA TION Changing the Digital Security Code The di gital security code is an i den tification cod e used to connect th e handset and th e base unit. Norm ally , setting th e code is not n ecessary . The first tim e you charge your han dset, the security cod e is automati cally set. (See "About the [...]

[ 5 4 ] ADDITIONAL INFORMA TION Note on Power Sources Battery replacement and handling When th e operating tim e becomes short, even after a battery is rechar ged, please r eplace the battery . With norm al usage , your battery should last about one year . Please contact your place o f purchase or th e Unid en Parts Departm ent f or a replacemen t [...]

[ 55 ] ADDITIONAL INFORMA TION ADDITIONAL INFORMA TION T roubleshooting If your phon e is not performin g to your expectation s, please try th ese simple steps first. Symptom The status LED won't illuminate wh en the handset is placed in the base . The au dio sounds weak and/or scr atchy . Can't mak e or receive calls. The Caller ID d oes[...]

ADDITIONAL INFORMA TION [ 56 ] Symptom The han dset doesn't ring or receive a pag e. Severe n oise interferen ce. The an swering system does not work. The an swering system does not an swer calls. Messag es are incomplete . After a power failur e, th e outgoin g message is d eleted. Suggestion • The battery pack m ay be weak. Charge th e bat[...]

ADDITIONAL INFORMA TION [ 5 7 ] ADDITIONAL INFORMA TION Symptom No soun d on the base unit speaker d uring call monitorin g or messag e playback. Cannot access r emote call-in features fr om another touch-ton e phone . If you still have a problem. Suggestion • Adjust th e speaker volume on th e base unit. • Mak e sure you're usin g the cor[...]

ADDITIONAL INFORMA TION [ 58 ] General Information The ph one complies with FCC P arts 15 and 68. Operatin g temperature: 0 ° to 50 ° C (+32 ° F to +122 ° F) AC A dapter Information AC A dapter part number: AD-420 Input V oltage: 120V AC 60Hz Output V oltage: 9V AC 350 mA Battery Information Battery part number: B T-905 Capacity: 600 mAH, 3.6V [...]

ADDITIONAL INFORMA TION [ 5 9 ] ADDITIONAL INFORMA TION Precautions! Before you r ead anything else, please observe th e following: W arning! Unid en America Corporation DOES N OT represen t this unit to be waterproof. T o redu ce the risk of fire , electrical shock, or d amage to the unit, DO NO T expose this unit to rain or moistur e. Rechargeabl[...]

ADDITIONAL INFORMA TION [ 60 ] Radio Interference Radio interfer ence may occasionally cause buzzin g and humming in your cordless handset, or cli cking noises in the base . This interferen ce is caused by external sources such as TV , refrig erator , vacuum cleaner , fluorescent ligh ting, or electrical storm. Y our unit is NO T DEFECTIVE. If thes[...]

ADDITIONAL INFORMA TION [ 6 1 ] ADDITIONAL INFORMA TION I.C. Notice TERMINAL EQUIPMENT NOTIC E : This equip m e n t m eets t h e appl i cable I n d ustry Ca n a d a T ermi n al Equip m e n t T echn i cal Specif i cat i o n s . This is confir m ed by t h e r egist r at i on n umbe r . T h e abb r ev i at i on, I C, be f o r e t h e r egist r at i on[...]

[ 62 ] Index A AC ad apter informati on ..................58 Announ ce only feature ....................43 Answerin g system Deleting a m essage ....................49 Playing a m essage ......................47 Recordin g a conversation ............50 Remote access ..........................51 Repeating a m essage ..................48 Skipping a m[...]

Remote Operation Card EXAI378 series REMO TE OPERA TION CARD C U T Remote access away fr om home 1. Call your phon e number from a touch-ton e phon e . 2. During th e outgoing messag e, press # an d enter your PIN code . The answerin g system announ ces the n umber of messag es stored in m emory and th e help gui dan ce . The phon e stands by f or [...]

Remote Operation Card C U T C U T C U T C U T T ask Ke y Repeat a Messag e # 1 Playing In coming Messag es # 2 Skipping a M essage # 3 Deleting a M essage # 4 Stop Operati on # 5 Answerin g System On # 6 Mem o Record/Stop # 7 Greetin g Message Recor d/Stop # 8 Answer System Off # 9 Help Gui dance # 0 T ask Ke y Repeat a Messag e # 1 Playing In comi[...]

At Uniden, w e ’ ll take care o f you! If you need an y assistance with this prod uct, please call our Customer Hotlin e at 1-800-297-1023 PLEASE DO NOT RETURN THIS PRODUCT T O THE PLACE OF PURCHASE. Our Uni den r epresen tatives will be happy to help you with any m atters regarding the oper ation o f this unit, available accessories, or an y oth[...]

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