Vertical Communications and FX Series manual

R DIGITECH COMDIAL SPKR TAP TRANS CONF MUTE HOLD ITCM 1 2 4 7 0 8 9 5 6 3 # ABC GHI PRS OPER TUV WXY JKL MNO DEF SPKR HOLD TAP ITCM T/C MUTE unisyn05.cdr DXP, DXP Plus , and FX Series Digital Communications System LCD Speakerphone Station User’s Guide[...]

This use r’s guid e applies to the foll owing system and telephone models: System Model: DXP so ftware rev ision 9C and lat er. DXP Plus software revision 11A and later. FX Series softw are revision 1 2A and later. Telephone Model: Impression 2022S Rev. A and later DigiTech 77 00S-** Rev. I and later If you need more information, consult your LCD[...]

Contents S e c t i o n ........................................ P a g e# 1 Intr oduction ................................. 1 – 1 1 . 1 U n d e r s t a n d i n gW h a tT h eL i g h t sM e a n ............. 1 – 1 1 . 2 U s i n gT h eL C DA b b r e v i a t i o n s .................... 1 – 2 1.3 Using The Speakerphon e ........................ 1 [...]

5 Sending And Receiving Non-V erbal Messages ..... 5 – 1 5 . 1 U s i n gT h e M e s s a g i n gF e a t u r e .................... 5 – 1 5 . 2 U s i n gL C DM e s s a g i n g .......................... 5 – 2 5 . 3 S e n d i n gA nL C DM e s s a g e ....................... 5 – 3 6 T r a n s f e r r i n gC a l l s ............................ [...]

9.9 Overriding A Call Or A Do Not Disturb Condition At Another T elephone (Executi ve Override) ................... 9 – 5 9.10 Setting The V olume Control ...................... 9 – 6 9.11 Setting Y our Personal Ringing T ones ............... 9 – 8 9.12 Using Background Music ........................ 9 – 8 10 Operating Y our T elephone W i [...]

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Intr oducing The T elephone Congratulations and thank you for using a Comdial telephone! This manual serves as a helpful guide for using your new telephone’s many functions. If you should need more information about a particular function or a function that is not listed in this guide, consult the Impression / DigiTech LCD Speak erphone Refer ence[...]

— Next to an INTERCOM button: Steady green with a quick flash = you are using your intercom. Winking red = an L CD message is set on your telephone for others to receive when calling. Flashing orange = another station is c alling you. — Next to a fixed feature or programmable feature button: Steady red = th e feature is on . Steady off = the fe[...]

DIGITECH COMDIAL SPKR TAP TRANS CONF MUTE HOLD ITCM Auxiliary Jack TAP Button Speaker Speaker Button Mute Button Volume Control Message Waiting Light Hold Button Microphone Opening Intercom Button Programmable Buttons Transfer/ Conference Button LCD Alphanumeric Display Interactive Buttons (NOT programmable) AW400 DigiTech LCD Speakerphone Mute Lig[...]

1.2 Using The LCD Abbreviations The following chart identifies the abbreviations on your LCD screen and provides a brief definition of each feature. For more detailed info rmation see the Impressio n / DigiTech LCD Speakerph one Reference Manu al, GCA70–226. Abbreviation Feature Definition ACCT Account Stores a button that enables account code en[...]

Abbreviation Featur e Definition CFWD Call Forward F orwards all of your calls to a different station location. When cho s en as a feature, stores a button that enables the function. CAMP Camp On Has system call you when busy station becomes i dle. When chosen as a feature, stores a button that enables the function. CLEAR Clear Features Stores a bu[...]

Abbreviation Feat ure Definition LIGHT Light (contrast) Makes the LCD screen lighter. MSG Message Turns on the message-waiting light at another station. MUSIC Background Music Turns on the background music at your station. When chosen as a feature, stores a button that enables the function. NEXT Next Display Shows the next display. NoANS No Answer/[...]

Abbreviation Feature Definition SAVE Save Number Permanently saves last number you dialed. When chosen as a featu re, stores a button that provides t he function. SDIAL Speed Dial Programs a number for one-bu tton calling . SEND Send Transfer Re-transfers a previously transfe rred call that returned to your statio n. SET Set Feature Enables call fo[...]

1.3 Using The Speakerphone When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened. When microphones and loudspeakers are close together, such as in a speakerphone, additional amplification typically[...]

• Raising the volume of the loudspeaker makes it easier for the sound-activated switches in your telep hone to select the distant party’s voice. Lowering the volume of the loudspeaker makes it easier for t he switches to sele ct your v oice. • Since the system takes several seconds to provid e the best switching, constant sound patterns—suc[...]

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Answ ering Calls 2.1 Answering Calls • To answer a call that is ringing at your telephone, 1. If the light is flashing orange, lift handset, —OR— if the light is flashing red, press the line button next to i t and lift handset. • To answer a call using the speakerphone, 1. Press flashing line or INTERCOM bu tton. • To answer a call that i[...]

• To answer a call that is ringing t he loud ringer or night transfer station, 1. Hear ringing. 2. Lift handset. 3. Press INTERCOM . 4. Dial 65 through 68 to select ringing zone ( 1–4 ) at the loca tion of the bell, or dial 69 to answer any ringing zone. NOTE: This feature is known as Trunk Access From Any Station (TAFAS). 2.2 Answering A Subdu[...]

2.3 Forwarding Calls • To forward calls made to yo ur station, 1. Press OPTIONS . 2. Press NEXT until the CFWD option appears. 3. Press CFWD . 4. Press SET . 5. Press PERS to forward prime line and i ntercom calls, —OR— press ALL to forward all calls, —OR— press NO ANS to forward calls that ring at your station but receive no answer after[...]

• To cancel call forwarding, 1. Press OPTIONS . 2. Press NEXT until the CFWD option appears. 3. Press CFWD . 4. Press CLR to di sabl e call f orwar ding . 5. Press SPEAKER to end. Answ ering Calls GCA70 –198 2 – 4 LCD Station User's Guide[...]

Making Calls 3.1 Making A Call • To make a call, 1. Lift handset, select line (unless your telephone selects it for you) or select INTERCOM , and listen for dial tone. 2. Either dial number, use speed dial feature, use redial feature, or press Direct Station Select (DSS) if making an intercom call. 3.2 Accessing Lines • To access outside line u[...]

• To cancel queuing befor e it rings back at your telephone, 1. Lift handset. 2. Press INTERCOM and dial #6 . 3. Hang up handset. • If you must enter an account code whe n making outside calls, 1. Select line. 2. Press INTERCOM and dial ✳ 04 (this places the call on hold), —OR— press preprogrammed ACCOUNT CODE button (this does not interr[...]

3.4 Using Speed Dial • To dial a speed dial number fr om a preprogrammed DSS button, 1. Press preprogrammed button. If you have programmed the number at the second level of a DSS button, press SHIFT before pressing button. 2. When called party answers, lift handset. • To dial perso nal or system speed dial numbers from your keypad, 1. Dial desi[...]

3.5 Making A Subdued Off-Hook V oice Announcement (SOHV A) • To make a SOHVA announcement using the preprogrammed SOHVA button, 1. Make intercom call and hear busy tone. 2. Decide whether to interrupt. 3. If you decide not to interrupt the called party, h ang up. 4. To interrupt, press preprogrammed SOHVA button and hear several quick tone bursts[...]

3.6 Making A P aging Announcement • To send a paging announcement, 1. Lift handset. 2. Press INTERCOM ,t h e nd i a l 70–77 for zones 1–8 [in the default mode code 70 (zone 1) provides an all-call function], —OR— press a preprogrammed PAGE button. 3. Make announcement. 4. Remain on line if awaiting a reply (known as a meet-me page), —OR[...]

3.7 Camping On At a Busy Station And W aiting For An Answer (Call W aiting) If the telephone you have called is busy, y ou can send a call-waiting message to the telephone and wait on the line for an answer (you must be using the handset for this feature to work.) • To activate call waiting when you hear a busy signal, 1. Dial ✳ 6 (called party[...]

3.8 Camping On At An Idle Station And W aiting For An A utomatic Callbac k If you call another station and hear ringing but receive no answer, you can press a button that will cause the system to ring your telephone when the user at the called station initiates any telephone activity. • To camp on at a statio n for which you hear ringing but rece[...]

3.9 Camping On At A Busy Station And W aiting For An A utomatic Callbac k • To camp on at any busy station, 1. Press CAMP . 2. Your telephone immediately disconnects. When the station you called becomes available, your telephone will ring with five short tone bursts. • When you hear five short tone bursts, 1. Press INTERCOM . 2. The other telep[...]

Placing Calls On Hold 4.1 Holding Calls • To place a call on hold, 1. Press HOLD . 2. Hang up handset. • To return to a call that is on hold, 1. Lift handset and press line button with flashing light, —OR— press TAP . • To place a call on exclusive hold, 1. Press HOLD twice and hang up handset. • To retrieve an ex clusive hold, 1. Press[...]

• To retrieve a held ca ll at another station, 1. Lift handset. 2. Press INTERCOM and dial #9 0 . 3. Dial extension number of station that has the held call, 4. Answer call. • To answer a call at the exte nsion receiving held call, 1. Lift handset. 2. Press INTERCOM and dial #9 0 . • To cancel direc ted call hold and retrieve the call, 1. Lif[...]

4.2 Using Call P ark • To park a call, 1. When on a line, press INTERCOM . 2. Dial S, then dial park orbit access code ( 91–99 for orbit 1–9 ). If chosen orbit is bu sy, dial a dif ferent orbit number. 3. Hang up handset. 4. Remember the code for later use or make it known to those who need to know it in order to retrieve the call. N O T E :I[...]

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Sending And Receiving Non-V erbal Messa g es 5.1 Using the Messaging Feature • To turn on the messa ge-waiting light and bro ken dial tone at an idle telephone, 1. Press INTERCOM . 2. Dial ✳ 3. 3. Dial extension number of the station you want to alert. The message-wait ing light of that station will f lash. • You can also turn on the message-[...]

5.2 Using LCD Messaging NOTE: You can set system-supplied mes sages to display at any calling LCD speakerphone. • To turn on LCD messaging, 1. Press INTERCOM . 2. Dial ✳ 02 . 3. Press # to clear current message if you have one stored . 4. Dial message code number ( 01–30 ). 5. Press # a n dt h e np r e s s SPEAKER to end message. 6. INTERCOM [...]

5.3 Sending An LCD Message • To send an LCD message when you call and receive busy signal or no answer, 1. While still on the call, press the appropriate fixed RESPONSE MESSAGE button to send a preselected message ( Call [your name] , for example) to the other telephone, —OR— 1. While still on the call, press the scrolling RESPONSE MESSAGE bu[...]

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T ransferring Calls 6.1 T ransferring Outside Calls • To announce a call before transfer ring it, 1. Answer outside call. 2. Press TRANSFER/CONFERENCE (this places the call on hold). 3. Dial station number, or press DSS button for that station. 4. Upon answer, announce the call. 5. Hang up the handset (this transfers the call), or if in speakerph[...]

• To make a hot transfer, 1. Answer call. 2. Press TRANSFER/CONFERENCE (this automatically places the call on hold). 3. Dial extension number of telephone to receive the transfer or press the DSS button for that extension. 4. Announce call. 5. Press TRANSFER/CONFERENCE . 6. Press SPEAKER to disconnect (if in speakerphone mode) or hang up. The per[...]

Conf erencing Calls 7.1 Conferencing Stations T og ether • To set up a conference call that includes any combination of outside lines and intercom partie s, 1. Make first call. 2. Press TRANSFER/CONFERENCE (this places the on hold). 3. Select next line and make next call. 4. Press TRANSFER/CONFERENCE to establish conference. 5. Repeat the last th[...]

• To continue conve rsation on remaining line after ot her outside lines have dropped out of confere nce, 1. Press the line button of the remaining party. • To drop out of a conference call between you and two outside lines (creating an unsupervised conference), 1. Dial # (lines remain lighted and in use until one or both outside parties discon[...]

Pr ogramming Y our T elephone 8.1 Storing DSS Number s • To store extension numbers at DSS buttons, 1. Press OPTIONS . 2. Press NEXT until DSS option appears, 3. Press DSS . 4. Press programmable button to choose stora ge location. 5. Dial extension number. 6. Press next programmable button and dial another extension number. 7. Repeat previous st[...]

8.2 Storing Feature Buttons • To store special-purpose feature buttons, 1. Press OPTIONS . 2. Press NEXT until FEAT option appears. 3. Press FEAT . 4. Press NEXT until the feature you want is displayed. 5. Press desired feature button. 6. Press programmable button to choose stora ge location. 7. Press FEAT again to program another feature or EXIT[...]

Dial message number ( 01-30 ) from list of messages provided by your system attendant or installer. 5. Press # to save programming. 6. Press SPEAKER to end. 7. Label button location. 8.4 Pr ogramming Speed Dial Numbers • To store an outside number as a spee d dial number, 1. Press OPTIONS . 2. Press NEXT until SDIAL option appears. 3. Press SDIAL[...]

• To store an interco m number as a speed dial number, 1. Press INTERCOM . 2. Dial ✳✳ 1 . 3. Press the button yo u want to prog ram. 4. Press INTERCOM , —OR— press 8 to preselect interco m. 5. Enter the intercom number you want to store (up to 16 digits that can include # and ✳ ). 6. Press SPEAKER to end. 7. Repeat procedure for each sp[...]

8.5 Setting A Reminder Aler t • To set a reminder alert at your telephone, 1. Press OPTIONS . 2. Press NEXT until the ALERT option appears. 3. Press ALER T . 4. Press 1 or 2 to select available alert designation; if you have already programmed an alert for 1, press 2 to set a second alert condition. 5. Press ON (press OFF to turn off an alert tha[...]

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Using The Other T elephone Features 9.1 Adjusting The Displa y Contrast • To adjust the display contrast, 1. Press OPTIONS . 2. Press NEXT until the DISP option appears. 3. Press DISP . 4. Your display will read “ Contrast Level .” 5. Press LIGHT or DARK once for each degree of change desired. 6. Press SPEAKER to end. 9.2 Blocking V oice-Anno[...]

9.3 Displa ying Status Of Busy Lines And Stations (Busy Button Inquiry) • To identify the station that occupies a busy line, 1. Press button for busy line. 2. Read your display for intercom number of station that is busy on line. • To identify the line that a busy station occupies, 1. Press DSS button for busy station. 2. Read your display for [...]

9.5 Diver ting Incoming Calls T o Ano ther Station Call diverting permits you to send an incoming call to another station that you have previously designated. Yo u can divert an incoming call to the designated station whether you are busy or idle. You must program a CALL FORWARD button (using the instructions in the programming section) on your LCD[...]

9.7 Muting Y our T elephone • To mute your telepho ne, 1. Press MUTE (MUTE light turns on). You can still hear distant callers, but they cannot hear you. • To speak to the distant party, 1. Press MUTE again (MUTE light turns on ). 9.8 Setting A Do Not Disturb Condition • To enable DND, 1. Press OPTIONS . 2. Press NEXT until the DND option app[...]

9.9 Overriding A Call Or A Do Not Disturb Condition At Another T elephone (Executive Override) • To override an in-progr ess call at another telephone, 1. Make intercom call and hear a busy signal. 2. Dial ✳ 03 (all parties will hear several tone bursts). 3. Join in-progres s call. • To override a Do Not Disturb condition at another station, [...]

9.10 Setting The V olume Contr ol • There are f our ringer loudness levels (plus an off position) . Set the level as follows: 1. While your telephone is on hook and idle, press VOLUME UP or VOLUME DOWN once for each change in loudness that you desire. The ringer sounds once for each change as an example of the current setting. Your selection beco[...]

• There are e ight group listening loudness levels. Set the level for the current call as follows: 1. While on a call and in the group listening mode, press VOLUME UP or VOLUME DOWN once for each chang e in loudness that you desire. • There are e ight headset loudness leve ls. Set the level fo r the current call as follows: 1. While on a call a[...]

9.11 Setting Y our P e r sonal Ringing T ones • To select one of the ringing tones, 1. Press OPTIONS . 2. Press NEXT until the RING option appears. 3. Press RING . 4. Press UP or DOWN to choose ring tone in display (a new tone will sound at each up or down press ). 5. Press EXIT to return to main disp lay. 6. Press SPEAKER to end. 9.12 Using Bac [...]

Operating Y our T elephone With A DSS/BLF Console 10.1 Operating Y our T elephone With A DSS/BLF Console The DU32X (Impression) or DD32X (DigiTech) DSS/BLF console has additional buttons and status lights that extend the memory button capability of an adjacent companion telephone. You can program the buttons for automatic dialing (speed dial) or di[...]

dd32x DD32X DSS/BLF Console DSS/BLF Console GCA70– 198 10 – 2 LCD Station User's Guide[...]

Publication Index A Accessing Lines ......... ................... ................. ................... ................. .......... 3–1 Adjusting Display Contrast .......................... .............. ................. ............ .... 9–1 Answering A SOHVA ........................ ................. ................... ................. .[...]

D Dialing, Speed ...................... .............. ...................... .............. ..................... 3–3 Dialing, Last Number ............................... ...................... .............. ............... 3–2 Display Contrast, Adjusting ..................... ................. ................. .............. ... 9–1 Displ[...]

M Making A Paging Announcement ................. ................. ............ .............. ... 3–5 Making A SOHVA ................................. .............. ...................... .............. ... 3–4 Making Calls ................... ................. ................... ................. ................... .... 3–1 Messaging Fea[...]

Speakerphone, Using The ...................... .............. ............ ................. .......... 1–8 Speed Dial .................................. .............. ...................... .............. ............... 3–3 Speed Dial Numbers, Programming .............. ................. ............ ................ 8–3 Stations, Conferen[...]

Appendix A Quic k Reference Guide This chart provides you with a Quick Reference Guide of the feature dialing codes. If you wish, you can detach these pages and keep them near your telephone to serve as a stand alone reference. Chapter 8, Programming Your Telephone , describes a method to program these codes on your telephone at unused programmable[...]

Feature Enable Code Disable Code Button Mnemonic Call Forward, Ring-No Answer, All Calls INTERCOM ✳ 54 + extension number INTERCOM # 5 FWDRA Call Forward, Ring-No Answer, Personal Calls INTERCOM ✳ 53 + extension number INTERCOM # 5 FWDRP Call Park, Orbit 91-99 INTERCOM ✳ (91-99) PARK 1–9 Call Park, Pickup INTERCOM # 91-99 PARK 1-9 Call Pick[...]

Feature Enable Code Disable Code Button Mnemonic Line Group 1 INTERCOM 9 LNG01 Line Groups 2-11 INTERCOM 80-89 LNG02-11 Line Groups 12-16 INTERCOM 60-64 LNG 12-16 Line Pick Up From Any Station, Zones 1-4 INTERCOM 65-68 TAFS 1-4 Line Pick Up From Any Station, All Zones INTERCOM 69 TAFS ✳ Meet-Me Answer Page INTERCOM 78 MMEPG Message Waitin g INTER[...]

Feature Enable Code Disa ble Code Button Mnemonic Personal Ringing Tones INTER COM ✳✳ 4+t o n e code (1-8) Redial Last Dialed Numb er # Remote Station Disable INTER COM ✳ 05 + ext ensio n numbe r INTERCOM ✳ 05 + extension number Response Message INTERC OM ✳✳ 6 + button + 01-3 0 RSPnn (nn = 1-30, S) Service Observing INTERCO M # 03 + ext[...]

The following table details several unique dialing cod es that are only applicable to single line proprietary and industry-stand ard telephones. Feature Enable Code Pick Up Last Line ✳ 08 Broker’s Call ✳ 07 Speed Dial Access Code ✳ 01 Saved Number Redia l ✳ 06 Dial Saved Number ✳ 09 TAP Dialing Code # # GCA70–198 Quick Reference Guide[...]

NO TES[...]

This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every e ffort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation [...]

Charlottesville, Virginia 22901-2829 R World Wide W eb: http://www .comdial.com/ Printed in U.S.A. GCA70–198.06 2/97[...]