Vivotek PT3112/3122 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Vivotek PT3112/3122. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Vivotek PT3112/3122 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Vivotek PT3112/3122 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Vivotek PT3112/3122, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Vivotek PT3112/3122 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Vivotek PT3112/3122
- nombre de fabricante y año de fabricación del dispositivo Vivotek PT3112/3122
- condiciones de uso, configuración y mantenimiento del dispositivo Vivotek PT3112/3122
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Vivotek PT3112/3122 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Vivotek PT3112/3122 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Vivotek en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Vivotek PT3112/3122, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Vivotek PT3112/3122, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Vivotek PT3112/3122. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

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  • Página 2

    - 1 - Before Y ou Use Surveillance devices may be prohibited by law in your country . Though Netwo rk Camera is not only a high performance web equipped camera but also a f lexible surveill ance system, ensure that the oper ation of such devices are l egal before installing this unit for surveill ance. It is important to carefully check the cont en[...]

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    - 2 - Table of Contents Before Y o u Use ......................................................................................... 1 Package Contents ..................................................................................... 4 Installat ion .............................................................................................. 5 H[...]

  • Página 4

    - 3 - Application se tup............................................................................... 37 W eekly sch edu le .......................................................................... 37 Event operation ........................................................................... 37 Sequentia l operation .............................[...]

  • Página 5

    - 4 - Package Contents PT3112 or PT 3122 P ower adapter A/V Cable Remote Contr oller Camera stand Software CD Quic k in s t a l la t io n gu i d e W arranty card www .vivotek .com T : 886-2-2240409 9 F: 886-2-2 24040 97[...]

  • Página 6

    - 5 - Installation Hardware installation All necessary accesso ri es ca n be found in the product package except for the Ethe rnet cable that depends on the user’s en vironment. The Ethe rnet cabl e should meet UTP category 5 that canno t exceed 100 mete rs. Connect the jack of the power adapter to Network Camera prior to plugging the utility end[...]

  • Página 7

    - 6 - Software installation In the following content, "user" re fers to those who can access Network Camer a and "administr ator" refers to the superv isor who can configure Network Camer a and grant users access. When completing the hardware installati on , administr ators needs to put the product software CD i nto the CDROM dr[...]

  • Página 8

    - 7 - When the IP installer starts up, a searching box will popup , that is the program is searching Viv otek’ s product on the same LAN: After searching the LAN, the main window of IP installer will pop up. The IP address shown i n "Current IP Address" field depends on the local network. It may get from the DHCP server . If there is no[...]

  • Página 9

    - 8 - Viv otek’ s new uPnP function of the camer a will always assign an IP address for the itself . Therefore, the administrator can click the “Link to selected de vic e ” t o invo ke I. E. t o connect the camer a . If the camera is not in the lis t o f I P ins ta l ler , c lic k “Search” button to search camer a on the LAN. For the seri[...]

  • Página 10

    - 9 - First access to Network Camera Check n etwork settings ev en if connected alr eady Although Network Camer a al ready can be connected after softw are installation from Local Area Network, admi n istr ators shou l d complete the network setti ngs in the configur ation page including the correct subne t mask and IP address of gate wa y and DNS.[...]

  • Página 11

    - 10 - How to Use Authentication After opening the W e b browser and typing in the URL of Network Camer a, a dialogue window may pop up to re quest a username and passwo rd except that the administrator does not sav e an y password. Upon successful authentication, the ma in page will display like the figure bel ow . In the figure, the fo reground i[...]

  • Página 12

    - 11 - Installing plug-in If it is in it ia l a cc es s to N e two r k Ca me ra in W ind ow s, th e w eb br o ws er may p ro mp t f o r permission to install a new plug-in that is provid ed by Network Camera . Prompt or not and the prompt message depe nd on the Internet security settings of user ’s PC or no te bo ok . T he hig he s t s ec ur ity [...]

  • Página 13

    - 12 - Primary user’s capability Main screen wi th camera view There are three parts i n the layou t o f th e m a in pag e : A. Configuration functions: The camer a can be confi g ured through these user interfaces. B. Video of the camer a: the camera vi deo w indow . C. Pa n/Tilt control buttons: the buttons pr ovide a command interface to contr[...]

  • Página 14

    - 13 - “Digital Outpu t” Click on the “On” or “Off” button can turn the Digital output to on or off status. “Client S etting s” Click on the button would link to c lient setting pages, please check the following sessi on for more details. “Configuration” Only admi n istra tor can access cam er a configurati ons. Direction button[...]

  • Página 15

    - 14 - Client Settings If it is the first access to “ Conn ectio n type ” page in Windows, the web browser will ask to install a new plug-in that is provided by Network Camera. This pl ug-in has been registered for certi ficate and is used to chan ge the par ameters at the client si de. Users may click o n to install the plug-in. If the web bro[...]

  • Página 16

    - 15 - more real-time. But some packets may be lost due to network burst tr aff ic and images will be obscure. If TCP protocol is selected, packet loss would not occur and video display will more accur ate. But the real-time effect is worse than UDP protocol . If the network is protected by a fi rewall and it opens HT TP port (80) only , HT TP prot[...]

  • Página 17

    - 16 - <url> http://<Network Camera>/pro toc ol.html <Network Camera> is the domain name o r original IP address o f Netwo rk Camera. www .vivotek .com T : 886-2-2240409 9 F: 886-2-2 24040 97[...]

  • Página 18

    - 17 - Administrator’s capability Tune the best performance The best performance m eans the image refresh r ate should be the fastest as possible and the video quality sho uld be the best as possible at the lowest netwo rk bandwidth as possible. Three factors, “Maximum frame rate” , “Fix bit rate” , and “Fix quality” in th e V ide o c[...]

  • Página 19

    - 18 - fr ame rate to 20 to decrease the transmi tte d data for better v ideo qua lity since human could not easily tell the difference between 20 and 25 or 30 frames per second. If your network bandwidth is below 384 Kbps, you should fix the bit rate according to your bandwidth and try ou t the best perfo rmance by tuning the maximum frame rate. T[...]

  • Página 20

    - 19 - Open accounts for users Protect Netw ork Camera by pas s words Network Camera is shipped without any pass word by default. Tha t means everyone can access Network Camer a including the configur at ion as long as the IP address is known. It is necessary to assi gn a passwor d if Ne twork Camera is intended to be accessed by others. T ype a ne[...]

  • Página 21

    - 20 - Show my product s or sceni c s pot for e-busin ess – larg e-scale ser vice If the visitors m ay ex ceed the account lim it, Network Camer a can supply extra viewers the homepage of snapshot mode that will hav e the JPEG still image refreshed periodically and automat ically . It needs script function supported by the we b browser . 1. Click[...]

  • Página 22

    - 21 - If you w ant to expand the view ers trem end ousl y , host a powerful web site that can handles large network tr affic and attr act eyeb all s with the picture refreshed of ten b y Network Camer a. If the web space has FTP service, Setup Network Camer a as an FTP client to upload the pictures. The advantage is the access of Network Camer a i[...]

  • Página 23

    - 22 - 5. Click on “ A pplication” at the left column, 6. Sel ect the week d a y and daily schedule you w ant to upload the pictures, 7. S ele c t “ Se qu en tia l o pe ratio n” and s e t th e in te rva l, 8. Select FTP w ithout date time suffix as the upload method and click on save, 9. The image fil e up loaded to the web space i s nam ed[...]

  • Página 24

    - 23 - Build a security application Administr ators can combine options on the appli cati on page to perform many use ful security applications. There are two trigger sources coming from attached devices and/or motion detection. There are also two kinds of actions respondi ng to ev ents inc lud in g u p loa d ing s n ap sho ts over in te rne t a nd[...]

  • Página 25

    - 24 - condition can be set to detected motion or status of the attached devi ce, 5. Set the delay before detecting next even t to avoid conti nuous false alarms following the original event, 6. Set the delay to ta ke snapshot s afte r event to capture the direction of the moving objects, Send snapshots when mo tion is det ected If no external sens[...]

  • Página 26

    - 25 - www .vivotek .com T : 886-2-2240409 9 F: 886-2-2 24040 97[...]

  • Página 27

    - 26 - 14. Click o n “ Applica tion ” at the left co lumn, 15. Check the w indow name se t in step 10, 16. Check “Upload snapshots whil e m otion detected” , If emails with snapshots are preferred, 17. Check “Send snapshots by email ” , 18. Click on save to vali d ate. If emails with snapshots are preferred, 17. Check “Send snapshots [...]

  • Página 28

    - 27 - Software revision upgrad e Customers can obtain the up-t o-date softw are from Viv otek web site. An easy -to-use Upgrade Wizard is provided to upgrade Network Camer a with some clicks. Th is function is open to admi n istr ators only . T o upgr ade t he system, f oll ow the procedures below . 1. Download the firmware file named FLAS H. BIN [...]

  • Página 29

    - 28 - Definition of Configuration System confi gur ation can be accessed only by admi nistrators. Each category in the left column will be explained in the following pages. The bold texts are those specific phr ase on the option pages. Ad m i n istr ato rs may type the URL below the figure to directly enter the frame page of conf igur ation. If ad[...]

  • Página 30

    - 29 - System paramet ers "Host name" , the text will display as title at the top of the ma in page. “Turn off the LED i n di ca tor” , check thi s option to shut off the LED besi de the l e ns. It can prevent others f r om ob serv i ng the oper ation. "Keep current date and time" , click to reserve the current date and time[...]

  • Página 31

    - 30 - User group administration “Root password” , to change the administrator’ s password, type the new passw ord in both text boxes identically . What is typed w ill be d isplay ed as asterisks for the secur ity purpose. After pressing , the web browser will ask ad ministrators for the new password for access. “Add user” , type the new [...]

  • Página 32

    - 31 - Network settings Any change made to this page will make th e system restart to vali da te. Make sure every field is correctly typed be fore clicking on . "Reset IP address at next boot" , the default status is check ed to eli m inate inc au tio u s m is ta ke s d ur ing in st a lla t ion . Ho we ve r it is ve ry a nn oy in g to pe [...]

  • Página 33

    - 32 - “SMTP(mail) serv er 2” , the domain na me or I P addre ss of another email server once the previ ous serv er is unreachable. “Recipient email ad dress 2” , the email address of recipi ents for the backup serv er . “Return email addres s” , The return email address once the mails fail to send out. FTP “Local FTP se rver port” [...]

  • Página 34

    - 33 - users must type in the web bro wser “http://192.16 8.0.100:8 080” instead o f “http://192.168 .0.10 0” . Streaming “Control channel port” , it can be other than default port 5001 to cooperate with the port opened by the fi r ewall. “Audio chann el port” , it c an be other tha n default port 5002 to co operate with the port op[...]

  • Página 35

    - 34 - Video codec parameters “Text on video” , the text will be displayed in the black bar above the vi deo window with a t imestamp. The t imestamp is captur ed from da te and t ime of Netwo rk Camera tha t is m a inta in ed b y a bu i lt-in re a l-t im e c l oc k. “Color” , select either one for col or or monochrome video display . "[...]

  • Página 36

    - 35 - www .vivotek .com T : 886-2-2240409 9 F: 886-2-2 24040 97[...]

  • Página 37

    - 36 - Motion detection “Enable motion detection” , check this option to turn on the motion detection. , click on this button t o add a new window . At most three windows can exist at the same time. Use the mouse to dr ag the window fr ame to resize or the title bar to move. Clicking on the ‘x’ at the upper right corner of the window can de[...]

  • Página 38

    - 37 - Application setup Weekly schedu le “Sun” ~ “Sat” , select the weekd a ys that s hould perform the following op er ations. “Snapshots begin at” , set the time to start operati ons . Setting begin time as same as stop time will perform operati o ns 24 hours. “Snap shot s stop at” , set the time to stop oper ations. Event operat[...]

  • Página 39

    - 38 - “Reset output” , che ck and save this option to rese t the externa l device at the digital output back to the original state. Sequential operation “Snap sho t ever y se cond ( s)” , Network C am er a will send snapshots at the speci fied interv al to the external server accordin g to the chosen method. R e member this oper ati o n is[...]

  • Página 40

    - 39 - Camera Control Camera control area Preset functi on area At the camer a control page, there are two main funct ions: A. Camer a control: 1. 2. 3. 4. The pan and tilt function can be cont rol through these buttons. The “Left” button can control the camer a to vi ew th e left area. So are the “Ri g ht” , “Up” and “Down” buttons[...]

  • Página 41

    - 40 - 1. 2. 3. 4. 5. Enable IR control: The check box will allow administrator to enable IR controller to mov e the view of the ca mer a. I f only control s through URL commands or web pages are allowed, please clear the select box. Current position: If users want to sav e the current view as a preset location, input a name for the current vi deo [...]

  • Página 42

    - 41 - UpnP and DDNS Setting s “Enable DDNS” This option can turn on the DDNS function. “Provider” The pro v id er li st contains four hosts that provi de the DDNS s e rvices. Please connect to the serv i ce provider’ s website to m ak e sure the service charges. “Host name” If users w ants to use DDNS s ervice, this field must be fil[...]

  • Página 43

    - 42 - Remote controller PT3112, PT 3122 provide a remote co ntroller to command the pan/tilt co mmand of the camera. The direction control part provides the function as the m ain web page. And the P a n/P atrol/Stop functions are al so the same as the main web page . Direction control area Auto movement control area “Auto Patrol” This button w[...]

  • Página 44

    - 43 - Viewing sy stem log Click the link on the configuration page to view the system log fi le. The content of the file reveals useful information about conf igur ation and connection after the system boots up. Viewing system parame ters Click the link on the configuration page to qui ckly view the whole system par ameter set. The content i s the[...]

  • Página 45

    - 44 - Appendix A. Troubleshooting Status LED After the power has been turned on, Networ k Camer a w ill perform a se lf -diagnostic to detect any hardw are defects. The fol l o wing table lists the LED patterns in gener al conditions. In case of any fatal error , the LED will b link in another pattern. Co nd itio n L ED co lor During self -d iagno[...]

  • Página 46

    - 46 - B. Frequently asked questions Q What if I forget my password? A After the administrator's password is a ssigned, ev ery access to Network Camer a needs authenticati on. If y ou are one of the managed users, you hav e to ask the administr ator for the password. If you are the administrator , there is no w ay to recov e r the root passwor[...]

  • Página 47

    - 47 - Q Ca n I in st a ll it o n c e ilin g? A Y es. T here are fli p and mirror options in video configur ation pa ge to correct the images for upside do wn installation. Q The image is not clear enough. A Rotate the lens to adjust the focus after Ne two rk Ca me ra is in s tal led in t he pr op er position. The im age settings and white balance [...]

  • Página 48

    - 48 - build another web serv er to host a l arge quan ti ty of users by retri eving contents from Network Camera periodi c ally . Q How fast is the video rate of Network Camer a? A The MPEG4 codec engi ne can process 30 fr ames per second i nternally . However the total performance is subject to many coefficients as follows: 1. Network throughput,[...]

  • Página 49

    - 49 - C. URL commands of Network Camera For some cu stomers who al ready ha v e the ir own web site or web control application, Network Camer a can be easily integr ated t h rough conveni e nt URLs. This section lists the commands in URL format corresponding to the basi c functions of Network Camer a. Capture updat e Snapshot of JPEG im age /cgi -[...]

  • Página 50

    - 50 - configur a tions. Restart system /setup/res et.cgi Restart Network Cam era without w arn ing. www .vivotek .com T : 886-2-2240409 9 F: 886-2-2 24040 97[...]

  • Página 51

    - 51 - Page U RL The configur at ion page has a frame lay out incl uding an option list frame and an option page frame. R e ferenced URLs, except for the configuration page, direct users to the option page frame only . So me pages, like image quality setting and pre set setting, are opened in new wi nd ows for prev iew . These URLs can be accessed [...]

  • Página 52

    - 52 - General format of command URL Every configur ation ca n be set through URL wi th POST method by administrators only . <gener al format> URL[?[name=v alue][& name=v alue]……] <method> POST <authorized user> root System configuration URL URL: /setup/sy stem.cgi NAME V ALUE DESCRIP T ION host <text string shorter tha[...]

  • Página 53

    - 53 - Security configuration URL URL: /setup/s ecurity .cgi NAME V ALUE DESCRIPTION rootpass <text string shorter than 15 char acters> change root password username <text string shorter than 15 char acters> add new user userpass <text string shorter than 15 char acters> new user's password deluser <text string shorter tha[...]

  • Página 54

    - 54 - dns1 <IP address> primary DNS server dns2 <IP address> secondary DN S serve r smtp1 <domain name or IP address> primary SMTP server mailto1 <string shorter than 80 char acters> mail recipient address smtp2 <domai n name or IP address> secondary S MTP serv er mailto2 <text string shorter than 80 char acters>[...]

  • Página 55

    - 55 - Video configuration URL URL: /setup/v ideo .cgi NAME V ALUE DESCRIPTION text <text string shorter than 15 char acters> enclosed capt i on 1 half 2 half x 2 size 3 normal B/W monoc hrome color <other than B/W> color fixb fix bit rate quality <other than fixb> fix quantizat ion 1 lo we st qua l ity of v ide o 2 lo we r qu a l[...]

  • Página 56

    - 56 - 15 set maximum frame rate to 15 fps 20 set maximum frame rate to 20 fps 25 set maximum frame rate to 25 fps 30 set maximum frame rate to 30 fps 50Hz synchroniz e with 50Hz utility mode 60Hz synchronize with 60Hz utility 1 auto white balance 2 fixed indoor(2800K) 3 fixed fluoresce nt 1(3600K) 4 fixed fluoresce nt 2(4000K) wb 5 fixed outdoor( [...]

  • Página 57

    - 57 - Image quality configuration URL URL: /setup/i mage.cgi NAME V ALUE DESCRIPTION brightness <-5 ~ 5> adjust brightness of image contr ast <-5 ~ 5> adjust contrast of image hue <-5 ~ 5> adj ust hue of image satur ati on <-5 ~ 5> adjust satur ation of image preview <not required> not sav e the par ame ters restore &[...]

  • Página 58

    - 58 - motion3 < not required > set motion window3 as trigger co nd it ion ioa la rm < no t re quir e d > tri gg er DO whe n DI co nd it ion matched mdalarm < not required > trigge r DO when motion detected iou p loa d < no t re quir e d > uplo ad sn ap sh ot wh e n D I c o ndit io n matched mdupload < not required > u[...]

  • Página 59

    - 59 - D. Technical specific ations - System CPU: T rimedia PNX1300 RAM: 16MB SDRAM ROM: 2MB FLASH RO M - Networki ng Protocol TCP/IP , HT TP , SMTP , FTP , T elne t, NTP , DNS and DHCP Physical 10Base T Ethernet or 100Base T F ast Ethernet - Video Algorith m su pported MPEG4( s h ort header mode) Features Adjustable image size, quality and bit rat[...]

  • Página 60

    - 6 - Intern et E xplorer 5.x or abo ve www .vivotek .com T : 886-2-2240409 9 F: 886-2-2 24040 97[...]

  • Página 61

    Electromagnetic Com p atibility (EM C ) USA - This e quipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are desig ned to provide reasonable pro tection against harmful inte rf erence in a residential installa tion. This e q uipme nt g enerates, uses and can r[...]