VTech DS221-2 manual

U s e r ’s m a n u a l w w w . v t e c h p h o n e s . c o m Models : DS6 22 1 /DS6 22 1 -2/ DS6 22 1 -3/DS622 1 - 4/ DS6 22 1 -5/DS6222 - 4/ DS6 222-5[...]

Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 46 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and o[...]

T able of co ntents ii Ge t tin g st ar t ed .........................1 Part s ch eck lis t ............................ 1 T elep hon e base a nd ch arger inst allati on ............................... 2 Bat ter y in stal latio n and char ging .................................. 3 Inst allati on opt ions ..................... 4 T abl etop to wall mo[...]

iii T able of contents Rec ord an d play memo s ............ 31 Rec ord a me mo .......................... 31 Mes sage w ind ow dis plays.......... 32 Remote ac ce ss .......................... 33 App en dix ...................................34 Hand set di spl ay scree n mess ages ................................3 4 Hand set and te lep hone b ase [...]

1 T e l e p h o n e l i n e c o r d Par ts c hec klis t Y our tel epho ne c ont ains th e foll owing ite ms. Save your sales r ec eipt an d orig inal pa ckag ing in t he event warrant y s er vi ce i s nec es sar y . Q u i c k s t a r t g u i d e T e l e p h o n e b a s e T e l e p h o n e b a s e p o w e r a d a p t e r U s e r ’s m a n u a l T o[...]

2 T el eph one ba se an d char ge r inst allat ion Inst all th e telep hone b ase an d char ger(s ) as sh own bel ow . Make sure th at the el ec tri cal o utl et is not c ontr olle d by a wall switc h. If you subs cr ibe to d igit al su bsc rib er line (DSL) hig h- spe ed Inter net ser vic e throu gh your tele pho ne lin e, you must ins tall a DS L[...]

3 Get ting started If th e han ds et wil l not b e use d for a l ong t ime, d is co nne c t and r emove t he bat ter y t o prevent p os si ble l eak age. T o p ur ch as e rep la cem en t ba tte ri es , vi si t o u r we bs it e a t www . vte ch ph on es . com o r ca ll 1 (8 00 ) 5 95 -95 1 1 . I n C ana da, g o to www . vt ech ca na da . co m o r ca[...]

4 Get ting started Inst alla tion o ptions Y our tel epho ne ba se is read y for t ableto p use. If you want to mo unt your If you want to moun t your telep hone o n a wall, us e the pr ovide d wall bra cket to con nec t wit h a st andar d dual -s tud tel epho ne wall m ounti ng plate. If you do n ot have this mou nting plate, you can pur ch ase on[...]

5 Get ting started Wall mount to tabl etop ins ta llatio n If the tel eph one li ne cor d and p ower adapter c ord are b undl ed, unt ie them r st . Lif t th e tele phon e base u p to det ach i t from t he blac k pla sti c wall brac ket. Unplu g the tel eph one li ne co rd (or DSL lter) from the wal l. Unplu g the power adapter fr om th e pow[...]

6 Get ting started CID / VOL ( caller ID/volume ) Press to rev iew th e ca ll lo g whe n the te le pho ne i s not in us e (pag e 25). Whi le in a m enu, p res s to scr ol l dow n. Dur ing a c al l, pres s to l ower the l iste nin g volu me (p age 13) . MENU/SELECT Press t o show t he m enu. While i n a menu , pres s to sel ec t an it em, or s ave a[...]

7 Get ting started FI N D HA ND S ET Press t o page a ll system h an dset s. / RE PE A T Press t o rep eat a me ss age o r pres s t wi ce t o play pr evio us mes sag e (pa ge 3 0). Me s sag e wi nd ow Show s the n umb er of mes sag es a nd ot her answer in g system info rm atio n (pag e 32). X / DE LE T E Press t o del ete th e mes s age c urre nt [...]

8 Ringe r volume (ha ndse t) Y ou c an set th e rin ger volum e or turn t he r inger o f f. Press M EN U/ S EL EC T to show t he men u when t he hand set is not i n use. Press or to selec t > R IN G ER VOLU ME , th en pres s ME N U / SE LEC T . Press or to adjust th e volume. A sa mpl e of each ring er volum e plays as you sc roll t hrou gh th e[...]

9 T elephone set tings LCD langu age Y ou c an sel ec t EN G LI SH , FR AN ÇAI S or ES P AÑ O L to be used i n all sc reen d is plays. Press M EN U/ S EL EC T to show t he men u when t he hand set is not i n use. Press or to selec t > LCD L A N GUAGE , th en pres s ME N U / SE LEC T . Press or to scrol l throu gh t he ch oic es. Press M E NU /[...]

10 T elephone set tings Cle ar voice mail If you subs cr ibe to voi ce mail ser vic e of fere d by your teleph one c om pany , NE W VOI CE MA I L and app ear on th e hand set, an d the VO IC E MA IL li ght on the te lep hone b ase  ashe s when you h ave new voicemai l mes sage s. Cont ac t your loc al tel eph one c omp any for more in form ation[...]

11 Answering system s et up Use a system han ds et to chan ge your answer ing system s et ting s. Numb er of ring s Y ou c an ch oos e from t wo, four , or si x rin gs; or toll s aver . Wit h toll s aver sele cte d, the an swering sys tem answer s af ter t wo ring s whe n you have new mes sage s, and af ter four r ing s when you h ave no new mess a[...]

12 Ans wering s ystem settings Announc em ent The tel epho ne is pr eset wi th a gre eting t hat answers c all s wit h “ Hell o, pleas e leave a message af ter th e tone. ” Y ou c an use t his pr eset ann oun cem ent, or repl ace it w ith your ow n. Play your announce ment Press M EN U/ S EL EC T to show t he men u when t he han dset i s not in[...]

13 Make a c all Press or . Y ou hear a d ial ton e. Dial t he num ber . Predi al a ca ll Dial t he num ber . Press or . Answer a ca ll Press , or any of the di aling keys ( 0 - 9 , # , * ). End a ca ll Press O FF/ CL E AR or p ut the h and set in th e telep hon e base or c harg er . Sp eake rphon e Duri ng a ca ll, pres s to switch b et ween s peak[...]

14 T elephone ope ration Mute The mu te func tio n allows you to h ear the ot her par t y but th e other par t y can not hear you. Duri ng a ca ll, pres s MU TE / R E M OVE on t he hand set . The hand set sc reen s hows M UTE D for a few se con ds an d MUT E app ears u ntil th e mute fun ct ion i s turne d of f. Press M UT E / R EM OVE ag ain to re[...]

15 T elephone ope ration Chain di aling Use thi s feature to ini tiate a dial ing se quen ce fr om num ber s store d in the direc tor y , c all l og or re dial w hile you are o n a ca ll. Chain di aling c an b e usefu l if you wis h to acc es s other num ber s (such as bank ac co unt infor matio n or ac ces s co de s ) fro m the d irec tor y , c al[...]

16 T elephone ope ration Multip le ha ndse t use Y ou c an use u p to t wo system han dset s at a time on a n outs ide c all. If a hand set is alr eady on a c all a nd you woul d like to join t he ca ll, pres s or on anot her han dset to jo in th e cal l. T o end t he ca ll, pres s OFF/ CLE AR or p lac e the ha nds et in the te lep hone base or c h[...]

17 T elephone ope ration Sha re an ou tsid e ca ll Y ou c an ca ll anot her system han dset to j oin an o utsi de c all. That ca ll co ntinu es even if you hang u p. Duri ng a ca ll, pres s IN T . Th e other ha nds et rin gs. Th e outs ide c all i s put on h old. If you have a two - hand set system, your han ds et sc reen s hows CALLI N G OT HE R H[...]

18 T elephone ope ration Dir ec tor y The dir ec tor y c an store u p to 50 ent ries w ith u p to 30 d igit s for each p hon e numb er and 15 character s for eac h name. Direc tor y entri es are shar ed by all system h and sets. A ny addi tion s, del etio ns or ed its m ade on o ne han dset af fe ct the dir ec tor y o n all han dset s. When t here [...]

19 T elephone ope ration Stor e a dire cto r y ent r y Use the f ollowi ng step s to store an en tr y in t he dire c tor y . Press M EN U/ S EL EC T whe n the ha nds et is not in u se. Press or to selec t > D I REC TORY and t hen pr ess ME N U / SE LEC T . Press or to selec t > STORE , then pr ess ME N U / SE LEC T . Th e scre en sh ows EN TE[...]

20 T elephone ope ration Char act er ch ar t Use the d ial pad a nd th e char t below to e nter a name (up to 1 5 c hara cter s ). Each pr ess of a p ar tic ular key caus es the c hara cter s to be di spl ayed in the follow ing or der: N u m b e r k e y C h a r a c t e r s b y n u m b e r o f k e y p r e s s e s 123456789 1 1 # , , - . & 2 A B [...]

21 T elephone ope ration Se arch t he di re ctor y Entries ar e sor te d alph abeti ca lly . T o se arch t he dir ec tor y: Press when t he hand set is n ot in us e. - O R - Press M EN U/ S EL EC T whe n the ha nds et is not in u se. Press or to selec t > D I REC TORY and t hen pr ess ME N U / SE LEC T t wi ce. Press or to browse. Alpha be tica [...]

22 T elephone ope ration Edit a dir ecto r y ent r y Use the f ollowi ng step s to edi t an entr y in the d irec tor y. Press when t he hand set is n ot in us e. - O R - Press M EN U/ S EL EC T whe n the ha nds et is not in u se. Press or to sele ct > D I RE CTO RY and th en pres s M EN U / S ELEC T t wi ce. Press or , or use the a lpha beti cal[...]

23 T elephone ope ration About c alle r ID This pr od uc t supp or t s cal ler ID ser vic es pr ovide by m ost l oc al tele pho ne ser v ic e com pani es. De pen ding o n your ser v ic e subs cr ipti on, you may see the c aller ’s number , or th e ca ller ’s name and numb er that are s ent by the telep hone c om pany af ter the r st or s ec [...]

24 T elephone ope ration Call log If you subs cr ibe to c all er ID ser v ic e, inform ation ab out e ach c aller w ill ap pear af ter the r st or se co nd r ing. If you an swer a call b efore th e cal ler infor matio n app ears o n the s cre en, it wil l not be s aved in the c all lo g. The c all lo g stores u p to 50 ent rie s. Each e ntr y h [...]

25 T elephone ope ration VTECH 595-9511 6:21am 12/25 ANS. SYSTEM DIRECTORY >CALL LOG RINGER VOLUME RINGER TONE Review th e call lo g Press CID when the ha nds et is not in u se. Press or to browse thro ugh t he ca ll lo g. - O R- Press M EN U/ S EL EC T whe n the ha nds et is not in u se. Press or to selec t > CALL LOG , the n pres s ME N U /[...]

26 T elephone ope ration Dial a c all log e ntr y When i n the c all lo g, pres s or to browse. Press or to dial t he entr y . Save a call log e ntr y to t he dir ec tor y When i n the c all lo g, pres s or to browse. Press M EN U/ S EL EC T to sel ec t an entr y . The s cree n dis plays ED I T NU M BE R . Use the d iali ng keys to edit th e numb e[...]

27 T elephone ope ration Call log d isplay sc re en m ess age s Displ ays When PRI V ATE NA ME The c all er is b loc ki ng t he nam e. PRI V ATE NU MB ER The c all er is b loc ki ng t he tele ph one nu mb er . PRI VAT E CA L LE R The c all er is b loc ki ng t he nam e and n umb er . UN KN O WN N A ME Thi s cal ler ’s name is un availabl e. UN KN [...]

28 Ans wering s ystem operation Answering system an d voicem ail Y our tel epho ne ha s both a d igit al an swering syste m and voic em ail ind ic ation. Mos t telep hon e com pani es of fer voic ema il ser vic e (fees may appl y) . Y our telep hone’s answering system a nd voic emai l ind ic ation are i nde pen dent features, an d each al er t s [...]

29 Ans wering s ystem operation T urn th e answering syste m on or of f The an swering system m ust be t urne d on to answer an d rec ord m ess ages. When t he answer ing system i s turn ed on, t he AN S O N /O FF lig ht on t he telep hone b ase w ill be o n and AN S O N will d isp lay on the h and set. T o tu rn on or o f f wit h th e te le pho ne[...]

30 Ans wering s ystem operation New m ess ag e indica tion The me ssag e win dow on t he tele pho ne bas e as hes an d sh ows on th e hand set whe n there ar e new answeri ng system me ssag es. If the n ew mess age ale r t tone i s turn ed on, t he tele pho ne bas e bee ps ever y 1 0 se con ds wh en th ere are unrevi ewed mes sage s. Me ssa ge p[...]

31 Ans wering s ystem operation “ Me mor y i s ful l, ” i s ann oun ce d if you r ec or d a mem o wh en th e me mor y is full. Eac h mem o ca n be u p to four m inu tes in l eng th . Mem os s hor ter th an on e se co nd are n ot re co rd ed. • • • De let e all me ssag e s T o d el et e all m ess ag es w ith t he t el ep hon e ba se: Press[...]

32 Ans wering s ystem operation Whe n the m em or y i s ful l, the a nswer in g syste m answer s in c omi ng c all s af ter 1 0 r ing s an d ann oun ce s, “ M emo r y is fu ll. Ente r the re mote a cc es s co de.” Me ssa ge win dow displays Wind ow display De scri ptio n 0 No mess ages. 1 -99 T ota l number of old mes sages re cor ded. 0-99 (?[...]

33 Ans wering s ystem operation If you d o not pr es s any keys af ter you e nter th e rem ote ac c ess c o de, al l new me ss age s pl ay . If the re are n o new me ss age s, al l old m es sag es p lay . On ce t he new m es sag es have pl ayed, th e tel eph on e ann oun ce s the h el p me nu o ptio ns . If you d o not pr es s any key wit hin 2 0 s[...]

34 Appendix Han dse t display sc re en m ess age s ALREADY SAVED The tel epho ne num ber enter ed is alr eady stored i n the di rec tor y . CA LL LOG EM PTY There are no ca ll log e ntri es. CA LLI NG H A ND S ET X (for mo d el s wit h th re e or mo re h and se ts) CA LLI NG OT H ER H A ND S ET (for mo d el s wit h t wo h and se ts) Callin g anoth [...]

35 Appendix Han dse t display sc re en m ess age s NO LI NE There i s no tele pho ne line c on nec ted. NO SI G N AL, CAL L EN D ED Com munic atio n bet ween h and set and telep hone b ase i s los t duri ng a ca ll. NOT A VAI LA B LE AT THI S T IME One ha nds et is alread y view ing th e cal l log or d irec tor y a nd anot her han dset atte mpts to[...]

36 Appendix Han dse t and te lep hon e base i ndica tors Han dse t lights On wh en the h and set sp eakerph one is i n use. CHARGE On wh en the h and set is c hargi ng in th e telep hon e base or c harg er . T el eph one ba se light s IN USE Flash es whe n ther e is an in co ming c all or an other telep hone s hari ng the s ame li ne is in u se. On[...]

37 Appendix Bat te r y It t a ke s up to 16 ho ur s fo r th e b at t er y t o b e ful ly c ha rg e d. W h en i t is fu ll y ch ar ge d , you c an exp e ct t he f ol low ing p e r fo rm an c e: Op er ati on Op er atin g ti me Whi le i n han d set u se (t alk in g*) Up to e ig ht ho ur s Whi le i n sp eake rp ho ne m od e (ta lk in g*) Up to  ve h[...]

38 Appendix Exp and your tel eph one system The han ds ets provi de d with your te lep hone syste m are pre -re gis tered. Eac h hand set is as sig ned a nu mber t hat shows o n the h and set dis play . Addi tio nal hand sets re gis tered to th e telep hon e system are as sig ned in s eque ntial orde r . For insta nc e, if the tel epho ne system al[...]

39 Appendix Rep lac e a hand set If you want to rep lace a h and set or re -a ssig n the d esi gnated h ands et numb er of a regi stered h ands et, you mus t de -re gis ter all the h and sets an d the n indi vid uall y regi ster eac h hand set. T o make de -re gis tratio n eas ier , read all of t he in stru ct ion s on thi s page b efore you begi n[...]

40 Appendix T roub les hooting If you have dif c ult y wi th your tel epho ne, plea se tr y the su gge stio ns be low. For Customer S er v ice, vi sit our we bsite at w w w. v tech pho nes.co m, or ca ll 1 (800) 595 - 951 1 ; i n Canad a, ca ll 1 (80 0) 267 - 7377 . My te le pho ne d oe s not wo rk at al l. Make sur e th e bat ter y i s in st al[...]

41 Appendix T roub les hooting The C H ARG E ligh t is of f. Clea n th e cha rgi ng c ont ac ts o n th e han ds et and te le pho ne ba se ea ch m ont h wi th a pen ci l era ser or a d r y no n -ab ras ive fa bri c. Make sur e th e power ad apte r and te le pho ne li ne c or d are pl ugg ed i n co rre c tly a nd sec ure ly. Unp lug t he p ower ada p[...]

42 Appendix T roub les hooting I can not di al ou t . Fir st, t r y al l the a bove su gg est io ns. Make sur e th ere is a d ia l tone b efor e dia lin g. It i s nor mal i f th e han ds et ta kes a sec on d or t wo to s ync hr onize w it h the te le pho ne b efor e pro du cin g a di al ton e. Wait an ex tra s ec on d befo re di ali ng. If th e oth[...]

43 Appendix T roub les hooting The l oc ati on of yo ur tele ph one b as e ca n imp ac t the p er fo rm anc e of yo ur co rd les s pho ne. For be t ter re ce pti on, in st all t he te lep ho ne ba se in a c en tra lized l oc ati on wi th in your ho me or o f c e, away from wa lls o r oth er ob str uc ti ons . In ma ny envir onm ent s, elevati ng[...]

44 Appendix T roub les hooting Call er I D e ntri e s do not m atc h th e num be rs I n ee d to di al. Call er ID se r vi c e del iver s 10 digit s (the ar ea c od e plu s th e seven - di git s nu mbe r). If you nee d to d ial s omet hi ng ot her 10 digi ts, s ee pag e 25 fo r ins tru c tio ns o n ch ang ing the n umb er. If you di al s even dig it[...]

45 Appendix T roub les hooting The m e ssa ge s on t he a nswe ring syste m ar e ver y d if  cul t to he ar . Press VOL on the t ele pho ne b ase o r han ds et to in cre ase t he s pe aker volu me. on th e tel eph on e bas e or han ds et to in cr eas e the s pe aker vol ume. The a nswe ring syst em do e s not r ec ord m e ssa ge s . Make sur e t[...]

46 Appendix Imp or ta nt saf et y inst ruc tions Whe n us in g your t ele ph on e eq ui pm ent , ba si c saf et y pr ec au tio ns s ho ul d al ways be f oll owe d to red u ce t he r is k of r e, el ec tr ic s ho c k and i nj ur y, inc lud in g th e fo llo win g: Rea d and u nd er st an d al l ins tr uc t io ns. Foll ow a ll war ni ng s an d ins [...]

47 Appendix Op era ting ra nge This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofc[...]

48 Appendix About c ordl es s tel epho nes Priv acy : The s am e fea tur es th at ma ke a co rd le ss te le ph on e c onve nie nt c reat e so me lim it ati on s. T el ep ho ne c al ls ar e tr an smi t te d bet we en t he te le ph on e ba se an d th e c or dl es s han ds et by r adi o waves , so t her e is a p os si bi li t y th at th e co rd le ss [...]

49 Appendix Warrant y Wh at d oe s t hi s lim it ed w ar ra nt y c ove r? The m an ufa ct ure r of t his V T ec h Pro du ct w arr ant s to t he h ol de r of a val id p ro of of p urc h ase (“ Co nsu me r ” or “ yo u ”) t hat t he Pr od uc t an d al l ac ce ss or ie s pro vi de d in t he s ale s pa ck age (“ Pro du c t ” ) are f re e fro[...]

50 Appendix How d o you g e t war r ant y s e r vi ce? T o obt ai n warr an t y ser vi ce i n th e Un ite d St ate s of Am er ic a , ple as e ca ll 1 (8 0 0) 595 - 9 51 1 . In Can ada , pl ea se c al l 1 (80 0) 26 7 -7377 . NOTE: Be for e ca ll ing f or s er v ic e, pl ea se r evi ew th e us er ’s man ua l - a ch ec k of t he Pr od uc t ’s co n[...]

51 Appendix FCC, ACT A and I C r egula tions FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation[...]

52 Appendix If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the[...]

53 Appendix Freque nc y co ntro l Cr ys tal c on tro lle d PLL syn th esizer T ra nsm it freq ue ncy Han ds et: 1 9 21 . 5 36 -1 9 28.4 4 8 MHz T el ep hon e ba se: 1 921 .5 3 6 - 1928.44 8 MHz Chan nel s 5 Nom ina l ef fec ti ve ran ge Ma xi mum p ower al lowe d by FCC an d IC. Act ual o per atin g ran ge mig ht var y ac c or din g to env iro nme [...]

54 Index A Add a ha nd set 3 8 Alp ha beti c al sea rc h 21 Ann oun ce me nt 1 2 Answe r a ca ll 13 Answe r an in co min g ca ll du rin g an inter co m ca ll 16 Answe rin g syste m 28 B Bat ter y 3 , 37 C Call er ID 23 Call i nter ce pt 29 Call l og 24 Call l og d is play sc re en me ss age s 27 Call s cr een ing 2 9 Call wa iti ng 1 4 Chai n dia l[...]

55 Index R Rec or d and p lay me mos 31 Rec or d ann oun ce me nt 12 Red ial l ist 27 Reg iste r a han ds et 38 Rem ote ac ce ss 3 3 Rem ote co de 1 1 Rep lac e a han ds et 39 Review t he c al l log 2 5 Rin ger mu te 1 4 Rin ger to ne 8 Rin ger vo lum e 8 S Save a cal l lo g entr y to th e dir ec tor y 26 Sear ch t he d ire cto r y 21 Shar e an ou [...]

VTECH TELECOMMUNICATIONS LTD. A memb er of THE V T ECH GROUP OF COM P A NIES. Dist rib uted in t he U.S.A . by V T ec h Co mmuni cati ons, In c. Beaver ton, Or ego n 9700 8 Dist rib uted in Ca nada by V T e ch T e chn olo gie s Canada , Ltd., Rich mon d, B.C . V6W 1 L5 Copyr ight © 2 00 9 for V T ECH TELE CO MM UNICA TION S L TD. Printed in C hina[...]