VTech DS6111-2 manual

U s e r ’ s m a n u a l www.vtechphones.com Mod els: DS61 1 1 -2 / DS61 1 1 -3 / DS61 1 1 - 4[...]

Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 40 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and o[...]

www.vtechphones.com T able of con tents i Ge tt ing sta r ted . . . . . . . . . . . . . . . . 1 Part s chec klist . . . . . . . . . . . . . . . . . 1 T elepho ne base and c harger ins tallatio n . . . . 2 Batter y in stallatio n and charg ing . . . . . . . . 3 Mounti ng bracket instal lation . . . . . . . . . . 4 Hand set lay out . . . . . . . . . [...]

www.vtechphones.com ii T able of con tents Miss ed call s indic ator . . . . . . . . . . . . . 29 Review the cal l log . . . . . . . . . . . . . . 29 Make a call lo g entr y ready to dia l . . . . . . 30 Dial a c all log entr y . . . . . . . . . . . . . . 30 Save a call log entr y to t he direc tor y . . . . . 31 Delete from th e call lo g . . . . [...]

www.vtechphones.com 1 Getting started Basic operation To purchase replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • 8. User’s manual T el e p ho n e b a s e w it h mou nting b rac ket 6. 5. Telephone base power adapter 4[...]

www.vtechphones.com 2 Get ting s tar ted Use o nly th e power ad apter s sup plie d wit h thi s pro duc t. T o order a rep lace ment , vis it our we bsite at w ww. vte chph ones. co m or cal l 1 (80 0) 595 -9 5 1 1 . In Can ada, g o to w ww. v te chc anada. co m or cal l 1 (80 0) 267 -7377 . The te lep hone bas e power ada pter and t he cha rger ad[...]

www.vtechphones.com 3 Getting started Basic operation Get ting s tar ted If th e hand set will n ot be u sed for a lo ng tim e, dis co nnec t and rem ove the bat ter y to prevent po ssi ble leak age. T o pu rch ase rep lace ment bat teri es, vi sit our webs ite at w w w . v tec hpho nes. co m or cal l 1 (80 0) 595 -9 5 1 1 . In Can ada, g o to w ww[...]

www.vtechphones.com 4 Get ting s tar ted Mounti ng bracket i nstallatio n Y our te lephone base comes with the mount ing brack et installed fo r desktop use. If you prefer to mount your telephone on th e wall ( o ptional) , it is d esigned to mount on a stand ard telephone wall plate. Wall mounting bra cket inst allati on: Slide th e bracket down a[...]

www.vtechphones.com 5 Getting started Basic operation Get ting s tar ted Mounti ng bracket i nstallatio n ( cont inued) De sk top/ t able top brac ket inst allatio n: Y our te leph one com es rea dy for desktop use . If y ou ha ve repos iti oned the brack et for wall mounting and now want to return to desk top use, follow the following steps: Remov[...]

www.vtechphones.com 6 Handset lay out Get ting s tar ted /CID • When the handset is not in use, press to review the call log. While in the menu, press to scroll down. • /FLASH • Press to make or answer a call. • During a call, press to receive an incoming call when you receive a call waiting alert. / (Directory) • Press to enter the direc[...]

www.vtechphones.com 7 Getting started Basic operation Get ting s tar ted T ele phone base la y out FI ND H AN DS ET P r e s s t o p a g e t h e s y s t e m han dset s. • IN U SE l ight F l a s h e s w h e n t h e r e i s a n i n c o m i n g c a l l o r a n o t h e r t e l e p h o n e s h a r i n g t h e s a m e line i s in us e . On w hen a sys t[...]

www.vtechphones.com 8 Ringer v olu me (handset ) Y ou can change the ringer volume to a comfor table le vel . The ringer c an also be tur ned of f so the telep hone do es not ring when there are inc oming calls. T o adjust the ring er volume : Press VOL or VOL to selec t the desired ringer volume when the hand set is not in use. When you stop press[...]

www.vtechphones.com 9 Basic operation Telephone settings T elephone settings RINGER TONE 1 >RINGER TONE KEY TONE Ringer to ne This menu allows you to choo se from dif ferent ringer tones. T o choose a r inger tone: Pres s M E NU / S EL EC T to d is pl ay t he m enu w he n th e handset is not in use. Pre s s or to s el e c t > R I N G ER TO N [...]

www.vtechphones.com 10 T elephone settings >KEY TONE LANGUAGE Ke y to ne The hands et wi ll beep when you press any handset key . Y ou may turn the ke y tone on or of f . T o change the s etting: Pre ss M E NU / S EL EC T to d is pl ay t he m enu w he n th e handset is not in use. P r e s s o r t o s e l e c t > K E Y T O N E , t h e n p r e [...]

www.vtechphones.com 11 Basic operation Telephone settings T elephone settings The te lep hone ser v ice p rovid er may aler t yo u to new me ssag es wit h a stut ter (bro ken ) di al tone. Con tac t your ser v ice p rovid er for det ail s. • >CLR VOICE MAIL DIRECTORY TURN INDICATOR OFF? Clear vo ice mail If you subscr ibe t o v oicemail ser vi[...]

www.vtechphones.com 12 Make a call Press / FL ASH or / SPE AKER . Dial the numb er . - O R- Dial the numb er . Press / FL ASH or /S PEAKE R . Ans wer a call Press / FLAS H , / SPEAK ER or any of the dialing key ( 0 - 9 , # , * ) . End a call Press OFF/CLE AR or put the hand set in the telephone ba se or charger . Speakerphone D u r i n g a c a l l [...]

www.vtechphones.com 13 Basic operation Telephone operation T elephone operation PHONE 0:00:00 MUTED MUTE Mute The mute func tion allows you to hear t he other par ty w hile the other par t y cannot hear you. Du ri ng a c al l, pr es s M U TE / R E MOV E on t he h an ds et. MUT ED will be temp orarily dis play ed on the s creen, along with the sm al[...]

www.vtechphones.com 14 T elephone operation ** PAGING ** Chain dial ing This feature allows you to initiat e a d ialing sequenc e from numbers stored in the director y , call log or redia l list while you are on a call. T o access a num ber in the direc tory: Press MEN U/ SELEC T tw ice to enter the director y menu. Scroll by pressin g or to nd [...]

www.vtechphones.com 15 Basic operation Telephone operation T elephone operation If th e dest inati on han dset d oes not an swer the i nterc om cal l wit hin 100 sec on ds, is i n the d irec tor y, is in th e cal l log, is on a c all, or out of r ang e, the o rig inati ng han dset s cree n will d isp lay UN ABL E TO CALL TRY AGAI N and r eturn to i[...]

www.vtechphones.com 16 T elephone operation Conference call Y ou can have a conference call wit h an e x ternal line and t wo registered handsets. When one hand set is on the line, Press /FL ASH or / SPEAK ER on another han dset to join the call. - OR - Mod el DS 61 1 1-2 Press I NT to in itiate a n inter com ca ll an d it s s cree n di splays CALL[...]

www.vtechphones.com 17 Basic operation Telephone operation T elephone operation If th e dest inati on han dset d oes not pi ck u p the inter com c all, the o rig inati ng han dset c an retu rn to the ex ter nal c all by pres sin g / FL ASH , or OFF/ CLE AR o r IN T . If a ca ll rem ains on ho ld for a bout 1 0 0 sec ond s, or if th e des tinati on [...]

www.vtechphones.com 18 T elephone operation HANDSET X IS CALLING INTERCOM Mod els DS 61 1 1-3 / DS 61 1 1- 4 Du r in g a c al l, pr es s I N T to p ut t h e c a ll o n h ol d a t t he originating hand set. The screen d isplays TRAN SFE R TO: U se t h e d i a l i ng k ey s t o e n t er t h e d e s t i n at i o n h an d s e t number . The originating[...]

www.vtechphones.com 19 Basic operation Telephone operation T elephone operation Switch between external and interco m calls If you are on an external c all and you wish to interc om another han dset witho ut disc onnec ting the external c all: Mod el DS 61 1 1-2 During a call, press I NT to put t he call on hold at the originating hands et. Its scr[...]

www.vtechphones.com 20 T elephone operation Mod els DS 61 1 1-3 / DS 61 1 1- 4 During a c all, press IN T to put t he c all on hold at the originating handset. The screen di splays TRAN SFER TO: Use the dialing ke ys to enter the destination handset number . The originating handset scre en displays CALLIN G HAND SET X . The d estinatio n hand set w[...]

www.vtechphones.com 21 Basic operation Telephone operation T elephone operation Directory The direc tor y can store up to 50 entries. Each entr y may hav e up to 3 0 digits for t he phone number and 1 5 character s for the name. The director y can be accessed when the handset is not in use by pressing once or M EN U/S ELECT t hree times. The sc ree[...]

www.vtechphones.com 22 T elephone operation >DIRECTORY CALL LOG >STORE REVIEW ENTER NUMBER _ ENTER NAME _ Store a directory entr y Press MEN U/ SELEC T tw ice when the han dset is not in use. P res s or to sele ct > STOR E , the n pre ss MENU/SEL ECT . The scree n displays ENTE R NU MBE R . Use the dialin g k eys to ent er the number . P r[...]

www.vtechphones.com 23 Basic operation Telephone operation T elephone operation Character chart Use the dial pad and the char t below to enter a name ( up to 1 5 c haracte rs ) . Each press of a par ticular key causes the characters to be d isplayed in the following order: Press MUT E / REM OVE to ba ckspac e and erase when entering c haracters. Pr[...]

www.vtechphones.com 24 T elephone operation Search the director y Entries are sor ted alphabetic ally . T o search the direc tor y: Press on ce or ME NU /SE LECT three times to enter the direc tor y . Press or to scroll t hrough the dire ctor y . T o star t an alphabetic al search: Press once or MENU /S ELECT three times to enter the director y . U[...]

www.vtechphones.com 25 Basic operation Telephone operation T elephone operation EDIT NAME VTECH_ Edit a d irectory entr y Press on ce or ME NU /SE LECT three times to enter the direc tor y . Press or to s croll to the d esired entr y , or use t he alphabetic al search to nd it. Pr es s M E N U / S E L EC T to c o n r m y ou r s e l ec t i o n[...]

www.vtechphones.com 26 T elephone operation Delete from the directory Press on ce or ME NU /SE LECT three times to enter the direc tor y . Press or to scroll to the desired entr y , or u se t he al phabetical searc h to nd it. P res s MUTE/ REMO VE to rem o ve the des ir ed en try . Y ou will hea r a con rma ti on tone. 1. 2. 3.[...]

www.vtechphones.com 27 Basic operation Telephone operation T elephone operation About caller ID The caller ID with c all waiting feature in t his tele phone lets you s ee t he nam e and telephone number of t he caller before answe ring the call, ev en when you’ re on a cal l. Thes e features re quire s er vic es provi ded by your lo cal telep hon[...]

www.vtechphones.com 28 T elephone operation Due to r egi onal ser v ice dif fer enc es, the c all er ID info rmati on may not b e availab le for ever y inc omi ng cal l. In add iti on, the c all ers may inten tion ally blo ck t heir na mes and /or tele pho ne num ber s. For ca ll log entr ies w ith num ber s bet ween 1 6 and 2 3 digi ts, in or der [...]

www.vtechphones.com 29 Basic operation Telephone operation T elephone operation Missed calls i ndicator When the handset is not in use and there are unrevie wed c alls in the call l og, its scree n will display X X MI SS ED CALL(S) . Ea ch time a call log entry ma rk ed NEW is re vie we d, the numbe r of missed c alls dec reases by one. When all th[...]

www.vtechphones.com 30 T elephone operation 800-595-9511 1-800-595-9511 595-9511 1-595-9511 Make a call lo g entr y ready to dia l Alt houg h th e c all log entr ies rec eived have 1 0 d igit s (the area code plu s the seven-dig it number) , in so me areas, you may need to dial only the seven digit s, o r a 1 plus the sev en digits, or a 1 plus the[...]

www.vtechphones.com 31 Basic operation Telephone operation T elephone operation SAVED UNABLE TO SAVE Sav e a call log en tr y to the directory When in the c all log, press or to scroll to the d esired entr y . Press MEN U/ SELEC T . Y ou can edi t the phone num ber , if ne cess ary . Make sure the number is in the corre ct dialing format for your a[...]

www.vtechphones.com 32 T elephone operation Delete from the call log T o delete one entr y: When in the c all log, press or to scroll to the d esired entr y . Press M UTE / RE MOVE to delete the selec ted entr y . Y ou will hear a conr mation tone. T o delete all entries: When in the call log, pres s an d hol d M UTE / RE MOVE to delete the enti[...]

www.vtechphones.com 33 Basic operation Telephone operation T elephone operation Displays : When: PR I V ATE NAM E The caller is blocking the n ame inf ormation . PR I V ATE NUM BER The caller is blocking the t elephone n umber in format ion. PR I VAT E CAL LER The call er is block ing the name and num ber information. UN KNO WN N AM E This caller ?[...]

www.vtechphones.com 34 T elephone operation Redial list The telephone stores t he  ve most rece ntly d ialed numbers on the red ial list. Whe n the re ar e alr ea dy v e entr ies on th e redi al lis t, th e earl ie st entr y will be del eted to mak e room for the latest entr y . Entries are dis play ed in r ev erse c hronolog ical order , i.e[...]

www.vtechphones.com 35 Appendix Handset displa y screen messages AL REA DY SAV ED The t elephone numbe r y ou ha v e ent ered is alr eady st ored i n the di rectory . CA LL LOG EMPT Y There are no call log en tries. CA LLI N G HA ND SE T X (for DS 61 1 1-3 /DS 61 1 1- 4) CA LLI N G OTH ER H AN DS ET (for DS 61 1 1-2) Calling another hands et. CO NN[...]

www.vtechphones.com 36 Handset displa y screen messages M I CRO PH ON E ON MUT E has been turned of f and the person on t he other end can hear you. MUTED The micr ophone is muted temp orarily during a c onve rs ation. NE W VO I CE M A I L There are new voicemail mess ages from the lo cal telephon e company . NO LI NE There is no telepho ne line co[...]

www.vtechphones.com 37 Appendix Handset displa y screen messages WA RN I NG CH ECK BAT TER Y ! The batter y is not inst alled or not insta lled properl y in the handset. - OR - The batter y nee ds to be replace d. - OR - An inc orrect bat tery ha s been install ed. Use only the sup plied V T ech batter y or equivalent. XX MI S SE D CAL LS T here ar[...]

www.vtechphones.com 38 Handset icons MUT E Microp hone is muted. • Ringer of f. • NE W New call log entries. • NE W VOIC E MA IL New voicemail rec eived from the lo cal telephone c ompany . • SPE AKE R In speak erpho ne mode. • Bat ter y ind icator Cycles (low , medium, and full) when t he handset batter y is c harging. Flashes when t he [...]

www.vtechphones.com 39 Appendix Batter y It t ak es up t o 16 hour s for t he b at te r y to be f ull y cha rg ed . Wh en it i s full y ch arg ed , you c an exp ec t th e fol low ing p er fo rma nc e: Op erat ion Op erat ing t ime Whi le in h and set u se (ta lki ng*) Nin e hou rs Whi le in s pea kerp hon e mo de (ta lki ng*) On e and a ha lf ho ur[...]

www.vtechphones.com 40 Import ant safety instru ctions Whe n u sin g y our tel eph one e qui pme nt, ba si c s afet y pre cau tio ns sh oul d al ways be fo llow ed to red uc e t he ri sk of r e, e lec tr ic sh oc k an d inj ur y , in clu din g the f oll owin g: Rea d and un der st and a ll in str uc tio ns. Foll ow al l warn ing s and i nst ruc [...]

www.vtechphones.com 41 Appendix T roubleshootin g If you ha v e difcult y with your telep hone, please tr y the suggestions below . For Customer Service, visit our website at ww w . v tech phones.com, or call 1 (80 0 ) 595 -9 5 1 1 ; in Canada, call 1 (800) 267 - 7377 . Problem Suggestion My teleph one doe s not work at a ll. M ak e s u r e t h [...]

www.vtechphones.com 42 T roubleshootin g Problem Suggestion The b atter y doe s not cha rge in t he ha nds et or th e hand set bat ter y do es not ac ce pt cha rge. Make sure the han dset is plac ed in t he te lep hone ba se or ch arger co rre ctl y . The C HAR GE lig ht on th e hand set sh oul d be on. Rem ove and rei nst all th e bat ter y , then[...]

www.vtechphones.com 43 Appendix T roubleshootin g Problem Suggestion The teleph one does not ri ng w he n th er e i s an inc omi ng ca ll. Make sur e the r ing er volum e is not s et to zero (p age 8). Make sur e the te leph one l ine c ord an d power ad apter are p lug ged i n prop erl y (page 2). The h and set may be to o far fro m the te leph on[...]

www.vtechphones.com 44 T roubleshootin g Problem Suggestion I can not di al out . Fir st, tr y a ll the a bove sug ges tion s. Make sure th ere is a dial tone be fore dia ling. It is nor mal if the ha nds et takes a sec ond or tw o to sy nch ronize wit h t he tel eph one befor e pr odu cin g a d ial tone. Wait an extr a se co nd b efore dia ling. I[...]

www.vtechphones.com 45 Appendix T roubleshootin g Problem Suggestion T h er e i s in t e r f e r en c e d u r i n g a t e l e p h o n e co nversat ion. My calls fade out when I am usin g th e c ord less han dset . The h and set may be ou t of ran ge. Move it c lo ser to th e tele phon e bas e. Do you have DSL ser v ic e ? If yes, you nee d to h ave[...]

www.vtechphones.com 46 T roubleshootin g Problem Suggestion I hear oth er call s when usi ng the te lep hone. Dis co nnec t t he te leph one bas e fro m th e tel epho ne wa ll ja ck. Plug in a dif fere nt tel eph one. I f you sti ll hear ot her ca lls, t he pro blem i s prob ably i n the wir ing or l oc al ser v ice. Cal l your lo cal tele pho ne c[...]

www.vtechphones.com 47 Appendix T roubleshootin g Problem Suggestion Caller ID entries d o not ma tc h t h e n um b er s I nee d to dia l. Alt hou gh the c all lo g en tri es yo u r ece ive have 10 d igit s, (the area c ode p lus th e seve n- dig it num ber ,) in som e are as, yo u may n eed to di al o nly the seven d igit s, or a 1 plus the s even[...]

www.vtechphones.com 48 T roubleshootin g Problem Suggestion Com mon c ure for ele ctr oni c equi pme nt. If th e tele phon e is not r esp ond ing no rma lly , tr y pu tt ing t he co rdle ss ha nds et in th e tele phon e bas e or the c harg er . If it d oes n ot resp ond , tr y the f ollow ing (in t he or der li sted): Dis co nnec t th e power to th[...]

www.vtechphones.com 49 Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of yo[...]

www.vtechphones.com 50 About cordless telephones Priv acy: The same feature s tha t make a c or dle ss telep hon e co nveni ent create some limi tat ion s. T elep ho ne ca lls are tra nsm it ted bet ween the te lep hon e base an d the co rdl ess ha nds et by radi o waves, so the re is a poss ib ilit y th at the cor dl ess tel ep hon e conver sat io[...]

www.vtechphones.com 51 Appendix W arranty Wh at do es t his l imi te d warr an ty c over ? The m anuf act urer of th is VTech Prod uc t wa rra nts to the h old er of a va lid pro of of pur cha se (“ Con sum er ” o r “ you ”) t hat the Pro du ct and al l ac ces sor ies pr ovi ded in th e s ale s p ack age (“ Pro duc t ” ) ar e fr ee fro [...]

www.vtechphones.com 52 8. Ch arg es for i nst all atio n or se t up, adj ust ment o f cus tom er co ntr ols, a nd in st alla tio n or rep air of s yste ms out si de th e uni t. How d o you g et wa rra nt y se r vic e? T o ob tai n wa rra nt y s er vi ce in the Un ited St ates of Am eri ca , p lea se cal l 1 (80 0) 595 - 951 1 . In C anad a, pl eas [...]

www.vtechphones.com 53 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipm[...]

www.vtechphones.com 54 The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all[...]

www.vtechphones.com 55 Appendix T echnical specications Freque ncy c ontr ol Cr yst al co ntro lled PL L synth esizer T ra nsmi t freq uen cy Han dset: 1921 . 53 6-1 9 28.4 48 MHz T el eph one ba se: 1 921 . 53 6 - 1928.4 48 M Hz Chan nels 5 Nom inal ef fe cti ve ran ge Ma xim um power a llowed by FC C and IC. Ac tual o per ating r ange m ay var[...]

www.vtechphones.com 56 Index A Ab out c aller ID 27 Ab out c ordl ess te lep hone s 50 Answe r a call 12 Answe r an inc omi ng ca ll dur ing an i nterc om c all 20 B Bat ter y 3, 3 9 C Call l og 28 Call l og di spl ay scree n mes sag es 33 Call wa itin g 1 3 Chai n dial ing 1 4 Char acter c har t 23 Char ger in stal latio n 2 Char ging 3 Clea r voi[...]

www.vtechphones.com 57 Appendix Index M Mai ntenan ce 4 9 Make a c all 12 Make a c all lo g entr y r eady to d ial 3 0 Mis sed c all s ind icato r 29 Mou ntin g brac ket inst allat ion 4 Mute 13 O Op eratin g ran ge 49 P Paging 14 Par ts ch ec klis t 1 Pause 2 2, 25 R RBRC ® s eal 50 Red ial li st 34 Review t he c all lo g 29 Rin ger mut e 1 3 Rin[...]

VTECH TELECOMMUNICATIONS LTD. A member of T HE V TECH GROUP OF COMP ANIES. Distr ibuted in th e U .S.A . by V T e ch Com municati ons, Inc. Beaver ton, Orego n Distr ibuted in Canad a by VT ec h T echno logies Can ada, Ltd., Richmon d, B. C. Copyri ght © 200 8 for V TE CH TELECOMMUNICA TIONS L TD. Printed in China . 91-001514-040-100[...]