VTech DS6111-2 manual

i Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 39 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and[...]

www.vtechphones.com T able of con tents ii Ge t ting st ar te d . . . . . . . . . . . . . . . . 1 Parts c hec klis t . . . . . . . . . . . . . . . . . 1 T eleph one bas e instal lation . . . . . . . . . . . 2 Batter y i nstal lation and c harging . . . . . . . . 3 Mounti ng bracket insta llation . . . . . . . . . . 4 Hand set layout . . . . . . . .[...]

www.vtechphones.com iii T able of con tents Make a call lo g entr y read y to dial . . . . . . 29 Dial a c all log entr y . . . . . . . . . . . . . . 29 Save a call log entr y to the direc tor y . . . . . 3 0 Delete from th e call lo g . . . . . . . . . . . . 31 Call log d isplay scre en mess ages . . . . . . 32 Redial li st . . . . . . . . . . . .[...]

www.vtechphones.com 1 Getting started Basic operation To purchase replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • 8. User’s manual 1. Handsets (2) T el e p h o n e ba s e wi t h mou ntin g brac ket 6. 7. Charger and ch[...]

www.vtechphones.com 2 Get ting started Use o nly t he power ad apter sup pli ed wi th th is pro duc t. T o ord er a rep lac eme nt, vis it our we bsi te at w ww. vte chp hone s. co m or ca ll 1 (80 0) 595 - 951 1 . In Can ada, g o to w ww. vtec hc anada . co m or ca ll 1 (80 0) 267 - 7377 . The te lep hon e bas e power ada pter and t he cha rger a [...]

www.vtechphones.com 3 Getting started Basic operation Get ting started If th e hand set will n ot be u sed for a lo ng ti me, dis co nne ct a nd rem ove the bat ter y to prevent po ss ibl e leak age. T o p urc has e rep lac eme nt bat teri es, v isi t our webs ite at w w w. v tec hph one s. co m or ca ll 1 (80 0) 595 - 951 1 . In Can ada, g o to w [...]

www.vtechphones.com 4 Get ting started Mounti ng bracket i nstallati on Y our telephone base comes with the mounti ng brack et instal led for desk top use . If you prefer to mount your telephon e on the wall (optional) , it is designed to mount on a stand ard telephone wall plate. Wall mounting bra cket inst alla tion: Slide th e bracket down and a[...]

www.vtechphones.com 5 Getting started Basic operation Get ting started Mounti ng bracket i nstallati on ( con tinued) De sk top / ta bleto p bracke t inst allati on: Y our telephone comes ready for desktop use. If you hav e repositioned the brack et for wall mounting and now want to return to desk top us e, follow t he following steps: Remove the b[...]

www.vtechphones.com 6 Handset lay ou t Get ting started /CID • When the handset is not in use, press to review the call log. While in the menu, press to scroll down. • /FLASH • Press to make or answer a call. • During a call, press to receive an incoming call when you receive a call waiting alert. / (Directory) • Press to enter the direct[...]

www.vtechphones.com 7 Getting started Basic operation Get ting started T elephone base lay out FI ND H AN D SE T P r e s s t o p a g e t h e s y s t e m han dset s. • IN U SE l igh t F l a s h e s w h e n t h e r e i s a n i n c o m i n g c a l l o r a n o t h e r t e l e p h o n e s h a r i n g t h e s a m e line i s in u se . On w hen a sys tem[...]

www.vtechphones.com 8 Ringer v olu me Y ou c an change the ringer volume to a comfort able level . The ringer c an also b e turned of f so t he telephone does not r ing when there are inc oming ca lls. T o adju st the ring er volume : Press VOL or V OL to selec t the desired ring er volume when the hand set is not in use. When you stop pressing t h[...]

www.vtechphones.com 9 Basic operation Telephone settings T elephone settings RINGER TONE 1 >RINGER TONE KEY TONE Ringer to ne This menu allows you to choo se from dif ferent ringer tones. T o c hoose a r inger tone: Pres s M E N U/ S E LE C T t o d is p lay th e m en u w he n th e handset is not in use. Pre s s or t o se le c t > R I NG E R T[...]

www.vtechphones.com 10 T elephone settings >KEY TONE LANGUAGE Ke y t one The hand set will bee p when you pres s any handset key . Y ou may turn the ke y tone on or of f. T o change th e settin g: Pre ss M E N U/ S E LE C T t o d is p lay th e m en u w he n th e handset is not in use. P r e s s o r t o s e l e c t > K E Y T O N E , t h e n p [...]

www.vtechphones.com 11 Basic operation Telephone settings T elephone settings The te lep hon e ser v ic e prov ide r voic e mai l may aler t yo u to new mes sag es wi th a stut te r (bro ken) dia l tone. C ont act your ser vic e prov ide r for det ails . • >CLR VOICE MAIL DIRECTORY TURN INDICATOR OFF? Clear vo ice mail If you subscri be to voi[...]

www.vtechphones.com 12 Make a call Press / FL ASH or / SPE AKER . Dial the numb er . - OR - Dial the numb er . Press / FL ASH or /S PEAK ER . Ans wer a call Press / F LAS H , / SPE AKER or any of the dialing key ( 0 - 9 , # , * ) . End a call Press OFF/CLE AR or put the hands et in the telephone base or charg er . Speakerphone D u r i n g a c a l l[...]

www.vtechphones.com 13 Basic operation Telephone operation T elephone operatio n PHONE 0:00:00 MUTED MUTE Mute The mute func tion allows you to hear the other par t y while the other par t y cannot hear you. Du ri ng a c al l, pre s s M U T E / R E M OVE on t he ha nd s et . MUT ED will be temporarily display ed on the s creen, alo ng with the s ma[...]

www.vtechphones.com 14 T elephone operatio n ** PAGING ** V olume During a call, us e the volume but ton on the r ight si de of t he handset to adjust the li stening volume. Press VOL or VOL to adju st t he listening volume to a comfor t able level. Find h andset T h i s f e at u r e a ll ow s t he t e l e p h o n e ba se t o p a g e a l l t h e ha[...]

www.vtechphones.com 15 Basic operation Telephone operation T elephone operatio n Intercom T h e i n t e r c o m f e a t u r e a l l o w s c o n ve r s a t i o n b et w e e n t w o registered hands ets of the same system. P r e s s I N T o n t h e o r i g i n a t i n g h a n d s e t w h e n t h e handset is not in use and it s screen displays CALLI [...]

www.vtechphones.com 16 T elephone operatio n Conference call Y o u c a n h av e a c on f er e n c e c a l l w i t h a n ex t e r n al l i ne a n d t wo re g i s t er e d handsets. When one hand set is on the line, Press / FL ASH or /S PEAK ER on another hand set to join the call. - OR - Pr e s s I N T t o i n i t i a t e a n i n t e r c o m c a l l[...]

www.vtechphones.com 17 Basic operation Telephone operation T elephone operatio n T ransfer an external call Y ou can tran sfer an external call fro m o ne handset to another handset. D ur i n g a c a l l, pr e s s I N T to pu t t he c a l l o n h o l d at th e o r i g i n at i n g ha n d s e t . T h e s c r e e n w i l l d i s pl a y C A LL I N G O[...]

www.vtechphones.com 18 T elephone operatio n Switch between external and interco m call If you are on an ex ternal call and you wis h to intercom the other handset with out disc onnec ting the ex ternal call: D ur i n g a c a l l, p r e s s I N T t o p u t t h e c al l o n h ol d at t he o r i g i n at i n g h an d s et . T h e s c r e e n w i l l [...]

www.vtechphones.com 19 Basic operation Telephone operation T elephone operatio n Ans wer an incom ing cal l duri ng an in tercom call During an interco m call, there will be an aler t tone signaling an inc oming c all. T o answer the inc oming c all, press / FL ASH and t he intercom call w ill end automatically . T o terminate the interco m call wi[...]

www.vtechphones.com 20 T elephone operatio n Directory The director y can store up to 50 entries. Each entry may hav e up to 3 0 digits for the phone number and 1 5 characters for the name. The director y can be accesse d when the handset is not in use by pressing once or M EN U/ SELEC T three times. The s creen will displ ay D I RECTO RY E MP T Y [...]

www.vtechphones.com 21 Basic operation Telephone operation T elephone operatio n >DIRECTORY CALL LOG >STORE REVIEW ENTER NUMBER _ ENTER NAME _ Store a directory entr y Press MEN U/ SE LECT t wic e when the hand set is not in use. P re ss or to se lect > STORE , then pre ss MENU/SELECT . The scre en displays ENT ER NU MB ER . Use the dialin[...]

www.vtechphones.com 22 T elephone operatio n Character chart Use the dial pad and the c hart bel ow to enter a name ( up to 1 5 c haracters ) . Each press of a par ticular key causes the charac ters to be displ ay ed in the following ord er: Press MUT E / RE MOVE to backspace and era se when entering c haracters. Press and hold M UTE /R EM OVE to d[...]

www.vtechphones.com 23 Basic operation Telephone operation T elephone operatio n Search the director y Entries are sor ted alphabetic ally . T o sear ch the dire ctor y: Press once or M EN U/ SELEC T three times to enter the direc tor y . Press or to scroll throu gh the direc tor y . T o st ar t an alphabeti cal searc h : Press once or MEN U/ SE LE[...]

www.vtechphones.com 24 T elephone operatio n EDIT NAME VTECH_ Edit a d irectory entr y Press once or M EN U/ SELEC T three times to enter the direc tor y . Press or to scroll to the desired entr y , or use the alp habetical searc h to nd it. Pre s s M E N U / S E L EC T t o c on  r m you r s el e c ti o n. T h e screen di splays EDI T NU MBE [...]

www.vtechphones.com 25 Basic operation Telephone operation T elephone operatio n Delete from the directory Press once or M EN U/ SELEC T three times to enter the direc tor y . Press or to s croll to t he desired entr y , or use the al phabetic al search to nd it. P res s MUTE /REMOVE to remo v e the desir ed en try . Y ou will hear a con rma [...]

www.vtechphones.com 26 T elephone operatio n About caller ID The caller ID with c all waiting featu re in this telepho ne lets you se e the name and telephone number of t he caller before answering the call, ev en when you’ re on a c all. Thes e features require ser vi ces pr ovide d by your loc al telep hone company . Contac t your telephone com[...]

www.vtechphones.com 27 Basic operation Telephone operation T elephone operatio n Due to r egi ona l ser v ic e dif fe ren ces, the c all er ID info rmat ion may not b e availab le for ever y in com ing cal l. In ad dit ion, the c all ers m ay inten tio nall y blo ck t heir n ame s and /or tel eph one num ber s. The t ime o n all ha nds ets i s auto[...]

www.vtechphones.com 28 T elephone operatio n Rev iew the call log Press CI D when the hand set is not in use. Press or to browse through the c all log. - OR - Press MEN U/ SE LECT when t he handset is not in us e. Press or to select > CALL LOG . Press MEN U/ SE LECT . Press or to browse through the c all log. The name (if av ailable ) , tele pho[...]

www.vtechphones.com 29 Basic operation Telephone operation T elephone operatio n 800-595-9511 1-800-595-9511 595-9511 1-595-9511 Savin g or de leti ng a num ber on one h and set wi ll autom atic al ly upd ate all o ther han dset s. • Make a call lo g entr y ready to dial Alt houg h th e ca ll lo g ent rie s rec ei ved have 1 0 digi ts (the area c[...]

www.vtechphones.com 30 T elephone operatio n SAVED UNABLE TO SAVE Sav e a call log en tr y to the directory When in the call l og, press or to scroll to the desired entr y . Press MEN U/ SE LECT . Y ou can edit the p hone num ber , if ne cess ar y . Mak e sure the number is in the correc t dialing format for y our area. Press MEN U/ SE LECT when d [...]

www.vtechphones.com 31 Basic operation Telephone operation T elephone operatio n Delete from the call log T o d elete one entr y: W h e n i n t h e c a l l l o g , p r e s s o r t o s c r o l l t o t h e desired entr y . Press M UTE /R EM OVE to del ete the selected entr y . Y ou will hear a conr mation tone. T o d elete all entries: When in the[...]

www.vtechphones.com 32 T elephone operatio n Displays : When: PR I VATE NAME The caller is blocking the name in formation . PR I VATE NUMBER T h e c a l l e r i s b l o c k i n g t h e t e l e p h o n e n u m b e r informa tion. PR I V ATE CAL LER T h e c a l l e r i s b l o c k i n g t h e n a m e a n d n u m b e r information. UNK NOW N NAM E Thi[...]

www.vtechphones.com 33 Basic operation Telephone operation T elephone operatio n Redial list The telephone stores the ve most rec ently diale d numbers in the redial li st. Whe n ther e are alre ady ve ent ries in the redia l list, the earl ies t entr y will be de leted to mak e room for the l atest entry . Entries are dis play ed in reverse [...]

www.vtechphones.com 34 Handset displa y screen messages ALREADY SAVED Th e tel ep ho ne num ber you have en tere d i s al read y s tor ed i n t he directory . CA LL LOG EM PTY There a re no call log e ntries. CA LLI NG OTH ER H A ND SE T Calling another handset. CO NN EC T I NG. . . The cor dless hand set is searchin g for the telephone ba se. CH A[...]

www.vtechphones.com 35 Appendix Handset displa y screen messages NE W VOI C E MAI L T h e r e a r e n e w v o i c e m a i l m e s s a g e s f r o m t h e l o c a l t e l e p h o n e company . NO LI NE There is no telepho ne line co nnected. NO SI G N AL C AL L EN DE D Communic ation bet ween handset and telep hone base is l ost during a call. NOT A[...]

www.vtechphones.com 36 Handset displa y screen messages WA RN I NG CH ECK BAT TE RY ! The batter y is n ot installed or not ins talled pro perly in the h andset. - OR - The batter y ne eds to be replac ed. - OR - An inc orrect bat ter y has been in stalled. Use on ly the supp lied V T e ch batter y or equi valent. XX MI SSED C AL LS T here are unre[...]

www.vtechphones.com 37 Appendix Handset icons MUT E Micro phone is muted. • Ringer of f. • NE W New call log entr ies. • NE W VOI CE MA IL New voice mail rec eived from the lo cal teleph one com pany . • SPE AKE R In speakerphone mo de. • Bat te r y indica tor Cycles (low , medium, and full) when han dset batter y is c harging. Flashes wh[...]

www.vtechphones.com 38 Batter y It ta kes up to 16 h our s fo r th e b at te r y to be f ully cha rg ed . W he n it i s fu lly c ha rg ed , you can expe ct th e fo llowi ng pe r for man ce: Op erati on Op erati ng ti me Whi le in u se (talk in g) Eight h our s Whi le not i n use (sta ndby *) Four days *Ha nd set i s of f th e tel eph on e bas e bu [...]

www.vtechphones.com 39 Appendix Import ant safety instructi ons Whe n usi ng you r tele ph one e qui pm ent , bas ic sa fet y pre ca uti on s sho uld al ways be fo ll owed to r edu ce t he ri sk of r e, ele ct ri c sho ck a nd inj ur y, incl ud ing t he fo ll owin g: Rea d and u nd ers ta nd al l ins tr uc ti ons . Foll ow al l war nin gs an d i[...]

www.vtechphones.com 40 T roubleshooti ng If you hav e dif cult y with your telephone , please tr y the suggestions below . For Custome r Ser vice, visit our website at ww w . v techphone s.com, or call 1 (800) 595 -95 1 1 ; in Canada , call 1 (800) 267 - 73 77 . Problem Suggestion My teleph one doe s not work at a ll. M a ke su r e th e ba t te [...]

www.vtechphones.com 41 Appendix T roubleshooti ng Problem Suggestion The b atte r y do es not cha rge i n the h and set or th e hand set b atte r y do es not ac c ept cha rge. Make sure the han dse t i s pl ace d i n t he tele pho ne base or char ger cor re ct ly . T he CH ARG E lig ht on t he han ds et shou ld b e on. Rem ove and re ins tall t he [...]

www.vtechphones.com 42 T roubleshooti ng Problem Suggestion The telephone does not ri n g whe n the re i s an inc om ing c all. Make sur e the r in ger vol ume i s not set t o zero (pag e 8). Make sur e the te lep hon e lin e cor d an d power ad apter ar e plu gge d in pr ope rly ( page 2). The h and set may b e too far fr om t he tel eph one b ase[...]

www.vtechphones.com 43 Appendix T roubleshooti ng Problem Suggestion I can not d ial ou t. Fir st, tr y all th e above s ugg est ion s. Make sure th ere is a dial ton e before di alin g. It is norm al if the han ds et takes a sec ond or t wo to sy nc hron ize w ith th e tel eph one bef ore p rod uc ing a d ial ton e. Wait an ex tr a se co nd befo r[...]

www.vtechphones.com 44 T roubleshooti ng Problem Suggestion T h e r e i s i n te r f e r e n c e d u r i n g a t e l e p h o n e co nvers atio n. My calls fade out when I a m u sin g t he cord les s han dset . The h and set may b e out of r ang e. Move it c los er to th e tele pho ne ba se. Do you have DSL s er v ice? If yes, you n eed to h ave a D[...]

www.vtechphones.com 45 Appendix T roubleshooti ng Problem Suggestion I hear oth er cal ls whe n usi ng th e tele pho ne. Dis co nne ct the tel eph one bas e fr om t he t ele pho ne wa ll j ack . Plu g i n a d if fer ent te lep hon e. If you sti ll hear ot her c all s, the pr obl em i s prob abl y in th e wiri ng or lo ca l ser v ic e. Call your l o[...]

www.vtechphones.com 46 T roubleshooti ng Problem Suggestion Caller ID e ntries do not ma tc h th e nu m b er s I nee d to dia l. Alt hou gh the cal l lo g e ntri es you re ce ive h ave 10 d igi ts, (the a rea cod e p lus the seven - dig it num ber, ) in som e areas , yo u m ay n eed to dia l only th e seven dig its , o r a 1 plu s the seven dig its[...]

www.vtechphones.com 47 Appendix T roubleshooti ng Problem Suggestion Com mon c ure fo r ele ct ron ic eq uip ment . If th e tele pho ne i s not re spo nd ing n orm ally, try put ti ng th e co rdl ess h and set i n the te lep hon e bas e or th e char ger. If it do es not r esp ond , tr y th e foll owi ng (in t he or der li sted ): Dis co nne ct t he[...]

www.vtechphones.com 48 Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home o[...]

www.vtechphones.com 49 Appendix About cordless telephones Priv acy: The same featur es that make a cor dle ss tele pho ne conve nie nt create some limi tat io ns. T e lep ho ne call s are trans mi tt ed betw een the te lep ho ne bas e and th e cor dle ss ha nd set by rad io waves, so th ere is a po ss ibi lit y th at the co rd les s tele ph on e co[...]

www.vtechphones.com 50 W arranty Wh at d oe s th is li mit ed w arr an t y cove r? The m anu fac tur er of thi s V T ech Pro du ct war ra nts to t he ho ld er of a va li d p roo f of pur ch ase (“ C ons ume r ” o r “ you ”) th at the Pr od uc t a nd al l ac ces so ri es prov id ed in t he sa les pa ck age (“ Pr od uc t ”) ar e f ree fr [...]

www.vtechphones.com 51 Appendix 8. Ch arg es fo r ins ta llat io n or set u p, adj ust me nt of c ust ome r co ntr ols , and i ns tal lat io n or re pair o f syst ems o ut sid e th e uni t. How d o you g et w arr an t y se r vic e? T o ob tai n warr ant y se r vi ce in t he Uni ted S tate s o f Ame ri ca , p le ase c all 1 (80 0) 595 - 9 5 1 1. I n[...]

www.vtechphones.com 52 FCC , A CT A and IC r egulatio ns FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential [...]

www.vtechphones.com 53 Appendix FCC , A CT A and IC r egulatio ns The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## i[...]

www.vtechphones.com 54 T echnical specications Freque ncy c ont rol Cr yst al c ontr oll ed PLL sy nthe sizer T r ans mit fre que nc y Hands et: 1 921 .53 6 - 1 928.4 48 M Hz T e lep hon e bas e: 1 921 . 53 6 - 1 928.4 48 M Hz Chan nel s 5 Nom ina l ef fec tive r ang e Ma xi mum p ower all owed by FCC an d IC. Act ual o per atin g rang e may var[...]

www.vtechphones.com 55 Appendix Index A Ab out c all er ID 26 Ab out c ord les s tele ph ones 49 Answe r a cal l 1 2 Answe r an in com ing c all d uri ng an i nterc om c all 19 B Bat ter y 3 , 38 C Call l og 27 Call l og di sp lay scr een m ess age s 32 Call wa itin g 1 3 Char acter c har t 22 Char gin g 3 Clea r voic e mai l 1 1 Con feren ce c all[...]

www.vtechphones.com 56 Index M Mai ntena nc e 48 Make a c all 12 Make a c all l og ent r y read y to di al 29 Mou ntin g brac ket ins ta llati on 4 Mute 13 O Op erati ng ra nge 4 8 P Paging 14 Par ts c hec kl ist 1 Pause 21 , 24 R RBRC ® s eal 4 9 Red ial li st 3 3 Review t he c all l og 28 Rin ger mu te 1 3 Rin ger to ne 9 Rin ger vol ume 8 S Sav[...]

VTECH TELECOMMUNICATIONS LTD. A member of T HE V TECH GROUP OF COMP ANIE S. Distr ibuted in t he U.S.A. by V T ec h Commu nicati ons, Inc. Be av er ton, Oreg on Distr ibuted in Can ada by V T e ch T ele com munic ations Canad a, Ltd., Richmo nd, B.C . Copyri ght © 20 07 for VTECH TELE COM MUNICA TIONS L TD. Printed in China . 91-001514-010-100[...]

U s e r ’ s m a n u a l www.vtechphones.com Mod el: DS61 1 1 -2[...]