VTech i6789 manual

NEED HELP? This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything ne[...]

www.vtechphones.com I T able of con tents In st all at io n . . . . . . . . . . . . . . . . . . . . . . . . 1 Par ts c he ck lis t . . . . . . . . . . . . . . . . . . . . . 1 T ele pho ne b ase i nst all ati on . . . . . . . . . . . . . . 2 Inst al l han ds et bat ter y . . . . . . . . . . . . . . . . . 3 Bel t cl ip & he ads et . . . . . . . .[...]

www.vtechphones.com II T able of con tents Dia l fro m red ial . . . . . . . . . . . . . . . . . . . . 25 Del ete a red ia l entr y . . . . . . . . . . . . . . . . . 25 Answ eri ng sys te m op er at ion . . . . . . . . . . . . 26 Mes sag e c apa cit y . . . . . . . . . . . . . . . . . . 26 Answe rin g syste m setu p . . . . . . . . . . . . . . . 27[...]

www.vtechphones.com 1 Installat ion Par ts c hec klist Reme mb er to s ave your sa les re cei pt and ori gi nal pac kagi ng in cas e i t is n ec es sar y to shi p your tele pho ne fo r warr ant y se r v ic e. Che ck to m ake sure t he tel ep hon e pac kag e in cl ude s th e foll owi ng: 1 . Q ui ck s tar t guid e 2. H an dset s (4 ) 3. T e le pho n[...]

www.vtechphones.com 2 Installation Basic operation Installat ion T elep hon e base i nst allati on It is recommended to install the telephone base away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. When a l[...]

www.vtechphones.com 3 Installat ion Inst all ha nds et bat t er y • A lig n the two hol es of the batte r y plug wit h the soc ket pins in the handset bat ter y compar t ment, matchin g the red a nd bl ack w ire s to th e co lor-c o de d lab el. • Pl ace the bat ter y in t he comp ar tm ent with the w ires in the u pp er lef t c or ner. • Pos[...]

www.vtechphones.com 4 Installation Basic operation Installat ion For hands-free telephone conversations, use any industry standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset. Bel t clip & he adse t ( optional) • T o pu rc ha se a head se t, v isi t us on th e web at w w w. v te ch pho nes . co m or c all[...]

www.vtechphones.com 5 Installat ion About c alle r ID The ca ller ID w ith ca ll wai ti ng fe ature s in thi s tel ep hon e let s yo u se e th e na me a nd t ele pho ne num ber of th e c alle r bef ore a nswer ing the c all , even wh en yo u’re alre ady on a c all. T he se feat ures requ ire ser v ic es p rovi de d by your l oc al tel ep hon e co[...]

www.vtechphones.com 6 Installation Basic operation If you subscri be to D SL se r vic e If you re ce ive hig h sp ee d i nter net t hrou gh you r te le pho ne li ne (com mon ly refe rre d to as DSL), an d you are exp eri enc in g inter fere nc e durin g teleph on e convers ati ons and /or your calle r ID f eature s are not fun cti on ing pro per ly[...]

www.vtechphones.com 7 Wall mounting bra cket ins tall ation (optional) Installat ion Y our teleph one base c om es wit h the wall mo unti ng /de sk to p b rac ket i nst all ed, ready for des k to p u se. If yo u p refer to m ount your tele pho ne on t he wall (option al), it is d es ign ed to m oun t o n a sta nd ard tele pho ne wa ll pl ate. For w[...]

www.vtechphones.com 8 Basic operation Telephone settings T elephone settings Han dse t layout 1 . Ear pi ec e 2. C I D (call er ID) 3. H ead set ja ck (2. 5mm) 4. / FL AS H Pres s t o m ake o r a nswe r a ca ll. Dur in g a call, pre ss to rec eive an in com ing ca ll if c all w ait in g is ac ti vate d. 5. D ial p ad keys ( 0 - 9 , * , # ) a . Pre [...]

www.vtechphones.com 9 T elephone settings T elep hon e base l ayout 1 . /SKIP 2. M es sag e win d ow 3. /REPE A T 4. D ELET E 5. /PL A Y /STOP 6. C HARGE l ig ht 7 . I N USE lig ht 8. VOIC EMAIL l igh t 9. VOLUM E 1 0. FIN D HAN DSE T 1 1 . R ECORD 1 2. CLOC K 1 3 . AN NC (annou nc em ent) 1 4. M ic rop ho ne 1 5. SE TU P 1 6. A NS ON /OFF 1 7 . A [...]

www.vtechphones.com 10 Basic operation Telephone settings Ring er m el ody This feature allows you to choose from ten ringer melodies for incoming calls. T o ch oo se a ri ng er mel od y: • Pre ss t he c enter N avKey in id le m od e to di sp lay men u. • Pre ss the up or down NavKey or to reac h SOU N DS , the n pres s the cen ter NavKey . •[...]

www.vtechphones.com 11 Se t ting s me nu In the s et ti ngs m enu, yo u ca n cha ng e the l ang uag e, d ial t ype, c lo ck , a nd cle ar voice mail. T o enter the sett ing s menu, press the center NavKey in idle mod e. Then press the up or d own NavKe y or to reach SET T IN GS , the n pre ss t he ce nter N avKey t o co nr m. La ngu age The l an[...]

www.vtechphones.com 12 Basic operation Telephone settings Di al t yp e The d ial t y pe i s pres et to tou ch to ne. If you wou ld li ke to cha nge t his s et tin g to dia l pul se (rotar y) : When i n the S ET TI NG S menu, p ress t he dow n NavKey to c hoo se D IA L T YP E . Pres s the c en ter NavKey . Press th e up or d own NavKey o r to ch oo [...]

www.vtechphones.com 13 Dis play m enu In th e di sp lay me nu, yo u ca n c han ge t he wa llp ap er an d c ontr as t. T o enter t he d is play m enu, pres s the c en ter NavKey in idl e mo de. T hen p res s th e up o r dow n NavKey or to reac h D I SP L A Y , the n pre ss t he ce nter N avKey to con r m. Wallpa pe r The h and set is pre set w it[...]

www.vtechphones.com 14 Basic operation Telephone settings Basic o peration Ha nds et s pe ake rph one • D uri ng a c all, p res s /S PE AK ER t o sel ec t bet we en s peaker ph on e and nor mal h and set u se. Mut e The mute f un ct ion allow s you to hear the other par t y, bu t t hey w ill not b e abl e to hea r you. T o us e th e mute fu nc ti[...]

www.vtechphones.com 15 Basic o peration V olum e • D uri ng a c all , use the vo lume but to n on t he r igh t si de of t he h and set t o adju st t he li sten ing vo lum e. • Pre ss the or volume con tro l k ey to ad ju st the volume to a c omf or t ab le level. Ring er m ute Thi s fe ature allow s you to m ute the rin ger temp orar il y w hen[...]

www.vtechphones.com 16 Basic operation Basic o peration • If t he de st inat io n han ds et do es not p ic k up t he inte rc om c al l in 100 sec o nd s, the o ri gi nati ng han ds et ca n retu rn to t he ext ern al c all by pre ss ing / FL AS H , or OFF/ CL E AR . • If a c all r em ain s on ho ld f or ab ou t 100 sec o nd s, the s cr ee n of t[...]

www.vtechphones.com 17 Basic o peration Answ eri ng in te rc om a nd ex te rn al c all s Whe n on an ex tern al ca ll and yo u wish to i nterc om a not her han ds et wit ho ut dro pp ing t he ex ter nal c all: Press IN T. Pres s the han ds et num ber yo u wis h t o reac h. The scr ee n will dis pl ay CALL IN G H AN D SE T X . Af ter t he dest inat [...]

www.vtechphones.com 18 Advanced operation Dir ec tor y The d ire cto r y o n the h and set c an s tore u p to 50 e ntr ies, w it h eac h ent r y co nsi sti ng up t o 32 di gi ts an d 16 charac ter s. The direc to r y can be acce ss ed while in idl e mo de by pr ess ing or the cen ter NavKey t wi ce. • Pre ss O FF/ CLE A R to exit t he m enu wi th[...]

www.vtechphones.com 19 Ad va nced operation Dir ec tor y Ch ar t of c ha ra c te rs Use the dia l pa d an d t he c har t be low t o ente r a n ame (up to 16 cha rac ter s) . Eac h pr es s of a par tic ular key caus es c hara cter s to b e di spl ayed in t he fol low ing o rd er: • W hen e nter ing c har ac ters , pre ss M U TE /R E MOVE t o bac k[...]

www.vtechphones.com 20 Advanced operation Ad va nced operation Dir ec tor y Se ar ch t h e dir e cto r y Entr ie s a re sor te d alpha be ti ca ll y , and name s b eg in nin g with numb er s are pre sen ted r st . An alp ha beti c al sear c h can b e do ne af ter en teri ng the d ire ct or y. For exa mp le, pres s 5 ( JKL ) o nc e to  nd Jen [...]

www.vtechphones.com 21 EDIT NAME Jack DIRECTORY Ad va nced operation De le te a d ir ec to r y en tr y Press to enter t he dir ec tor y , or whe n in the d ire cto r y men u, pres s th e cen ter N avKey t w ic e t he n pr es s t he up o r d own NavKey or t o cho os e RE V IE W. Press t he c enter N avKey . • Pres s the u p or d own Nav Key or to[...]

www.vtechphones.com 22 Advanced operation Ad va nced operation Call log If you subs cr ib e to calle r ID ser vi ce, info rm atio n abou t each c all er will be dis pl ayed af ter th e r st or s ec on d rin g. • T he c all l og c an sto re up t o 50 en tri es. • Y o u ca n revi ew, redia l, and c o py the e ntr y i nto t he di rec tor y . ?[...]

www.vtechphones.com 23 Ad va nced operation Call log Ma ke C ID e nt ri es r e ad y to di al Althou gh the call lo g entries you receive are 1 0 digits, (the area plus the 7 - dig it num ber, ) in so me area s, yo u m ay ne ed to dia l o nl y t he seven di git s, or a 1 plu s the seven d igi ts, or a 1 pl us t he are a co de plu s the seven d igi t[...]

www.vtechphones.com 24 Advanced operation Ad va nced operation Call log Dis play: M ea ns: PR IVATE NAME The other par t y is blo ck ing the name infor matio n. PR IVATE NUMB ER The other par t y is blo cki ng the teleph one numb er informati on. PR I VAT E CA LL ER The ot her p ar t y is b lo ck in g the n ame a nd nu mb er inf orm atio n. UN KN O[...]

www.vtechphones.com 25 Ad va nced operation Redi al list The tele ph one sto res the ve mo st rec ent ly dia le d numbe rs in the red ia l list. Y ou c an rev iew, redi al, or s ave numb er s into t he di rec tor y . • W hen th ere are alre ady ve ent rie s in the red ial li st, th e o ld es t e ntr y i s del eted to m ake ro om fo r the n [...]

www.vtechphones.com 26 Advanced operation Ans wering s ystem o peration Me ss ag e ca pac it y The answe rin g sys tem c an rec or d u p to 9 9 m es sag es, de pen di ng o n th e le ng th o f ea ch m es sag e. Ind ivi du al m ess ag es c an b e up t o four minut es in leng th, but t he tot al m a xi mum r ec ord in g tim e is app roxi matel y 1 5 m[...]

www.vtechphones.com 27 Ans wering s ystem o peration Answering system s etup Act ivat e th e an swe rin g syst em The answe rin g sys tem mus t be tur ne d on to a nswer and re cor d m es sag es. If the a nswer in g syste m is turne d of f, t he telep hon e bas e ANS ON /O FF light will b e of f. • T o t urn t he an swer ing sys tem o n or of f, [...]

www.vtechphones.com 28 Advanced operation Ans wering s ystem o peration Answering system s etup The ans weri ng sy stem us es vo ic e p rom pt s to gui de you thr oug h t he set u p of the answerin g system. Press / PL A Y/STO P at a ny tim e to s ave and exit the s etup m enu . Se t num b er of r ing s Thi s featur e all ows you to sele ct t he n [...]

www.vtechphones.com 29 Ans wering s ystem o peration Answering system s etup Se t re mo te a cc es s co d e A t w o - di gi t sec uri t y cod e is r eq uir ed to a cc e ss the answe ri ng system from a ny touc h tone te lep ho ne. The fac to r y def ault c od e is 19 . T o set the rem ote ac ce ss c od e: • Pr es s SET U P in i dl e mod e until t[...]

www.vtechphones.com 30 Advanced operation Ans wering s ystem o peration Outgoi ng announc em ent Re co rd you r ann ou nc em en t • W h i l e i n i d l e m o d e , p r e s s A N N C a n d t h e s y s t e m w i l l a n n o u n c e “ Ann oun ce men t, pre ss PL A Y o r pre ss R EC OR D . ” • Pre ss RECO RD and the system ann oun ce s “ Rec [...]

www.vtechphones.com 31 Ans wering s ystem o peration • If t he sys tem has l es s th an ve mi nut es of re co rd ing tim e lef t , th e rem ain ing tim e wil l be ann oun c ed. • If F is  as hi ng in th e me ss age win do w, mem or y i s fu ll. Y ou w ill h ave to de lete s om e mes sa ges befo re new on es ca n be re cei ved . • On ly [...]

www.vtechphones.com 32 Advanced operation Ans wering s ystem o peration • Me mo s les s t han one s ec o nd wi ll not b e re cor d ed. Mem os are your ow n r ec or ded messag es us ed a s a rem ind er for yo ur sel f or othe r h ous eho ld mem be rs wh o us e t he sa me a nswer in g sys tem. They are saved, p layed bac k an d de leted t he s ame [...]

www.vtechphones.com 33 Ans wering s ystem o peration Remo te acc es s Y ou c an ac c es s ma ny featur es of yo ur an sweri ng sys tem r emo tely f rom any tou c h ton e tele ph one. A t wo - di git sec uri t y c od e is r eq uire d to a cc es s th e sys tem an d th e fac tor y def ault c o de i s 19 ; see page 2 9 to ch ang e it . T o ac ce ss r e[...]

www.vtechphones.com 34 Advanced operation Ans wering s ystem o peration The me ss age c oun ter usua lly d isp lays th e total nu mb er of mem os and i nc omi ng me ss ages . See the l ist b el ow for exp lan atio ns of ot her d is pl ays in thi s co unte r . Me ssa ge wind ow 0 No mess ages. 1 -9 8 T otal number of old me ssag e(s ) reco rde d. 0 [...]

www.vtechphones.com 35 Handset disp la y screen messag es ALREADY SAVED The telep hone nu mber you have entered is alre ady store d in the direc tor y. CAL L LOG EMPTY Ther e are no call log entri es. CA LLI NG H AN DS ET X Call ing a not her ha nd set. CO NN ECTI NG. . . . . . . T he c or dle ss h and set i s sea rc hin g for th e tel eph on e bas[...]

www.vtechphones.com 36 Appendix Handset disp la y screen messag es R INGER M UT E Th e ri nge r is mu ted tem po rar ily d uri ng in c omi ng c all. SAVED Y our s et tin g has b ee n saved. UNA BL E TO CALL TRY AG A I N Desti nation handset i s ou t of r ange, or o n an e x ternal call dur ing interco m call. UNA BL E TO SAVE Y ou are attem pting t[...]

www.vtechphones.com 37 Handset and base i ndicat ors Han dse t icons Base lig hts Han dse t indica tor light s • O n wh en th e han ds et sp eaker ph one i s in u se. IN USE • Fl as hes w hen t her e is an i nc om ing c all . • O n wh en th e han ds et is i n use. VOICEMAIL • Fl as hes when yo u have a new voic em ail messa ge (sub sc ri pt[...]

www.vtechphones.com 38 Appendix Batter y Af ter th e bat ter y is ful ly c harg ed , you ca n expe c t the f oll owin g per form an ce: Op erati on Op erati ng ti me Whi le in u se (tal ki ng) 8 hour s Whi le not i n us e (stand by*) 96 h our s (4 days ) *Ha nd s et is o f f th e te le ph on e ba se bu t no t in u se. The b at ter y n eed s ch arg [...]

www.vtechphones.com 39 Import ant safety instructi ons Whe n us in g you r tel ep ho ne e qui pm en t, b asi c sa fet y p rec au ti on s sh oul d al ways b e fo llo wed t o re du ce t he r is k of r e, el ec tr ic s ho ck a nd i nj ur y, inc lu di ng t he fo ll owi ng: 1. Rea d and u nd er st an d al l ins tr uc ti on s. 2. Fol low a ll wa rn in[...]

www.vtechphones.com 40 Appendix T roub leshooti ng Problem Suggestion My teleph on e do es not work at a ll. Make sur e the b at ter y i s ins ta lle d and c har ge d co rre ct ly (see pag es 3 a nd 3 8) . For op timu m dai ly pe r for man c e, retur n th e cor dl es s han ds et to th e tele pho ne b ase af t er use. Ma ke sure the p ow er ada pte [...]

www.vtechphones.com 41 Problem Suggestion The b at ter y d oe s not cha rge i n th e han ds et or th e han ds et bat ter y do es not a cc ept cha rge. Make sure the h and set is pl ace d i n t he charg er c or re ct ly. The CHAR GE light on the teleph on e bas e or ch arg er sh oul d be o n. Rem ove t he batte r y from the h and se t. Then re- in s[...]

www.vtechphones.com 42 Appendix T roub leshooti ng Problem Suggestion Ther e is n o dia l tone. First, t r y al l th e above su gg es tio ns. Move th e co rd les s han ds et cl os er to th e tele ph one b as e. It mig ht be o ut of r ang e. The te lep ho ne li ne c ord m igh t be ma lfu nc ti oni ng. T r y inst all ing a n ew tele ph one l ine c or[...]

www.vtechphones.com 43 T roub leshooti ng Problem Suggestion I can not d ial o ut. First , tr y a ll th e above s ugg es tio ns. Make sur e the re is a d ial tone b efor e dia lin g. It is nor mal i f th e cor dl es s han dse t takes a sec on d or t wo t o sy nc hro nize wi th th e tele ph one b efore pr od uc ing a di al ton e. Wait an ex tr a s e[...]

www.vtechphones.com 44 Appendix T roub leshooti ng Problem Suggestion Ther e is n ois e or inter feren ce dur ing a te lep ho ne co nvers atio n. My c all s fade o ut or cut i n and o ut w hen I am us ing t he c ord le ss han dse t. The h and set m ay be out o f ran ge. M ove it cl os er to th e tele ph one b as e. Ap pli anc es or oth er cor dle s[...]

www.vtechphones.com 45 T roub leshooti ng Problem Suggestion I hear oth er ca lls wh en usi ng th e tele ph one. Dis co nn ec t t he tel ep hon e bas e f rom t he tel eph on e j ack . Plug in a di f fere nt tele ph one. If you stil l hear ot her c al ls, th e pro bl em is pr ob abl y in th e wir ing o r loc al s er v ic e. Call you r loc al tele ph[...]

www.vtechphones.com 46 Appendix T roub leshooti ng Problem Suggestion Call er ID en tri es do no t matc h th e num ber s I ne ed to dia l. Alt hou gh t he c al l lo g ent rie s you r ec eive a re 10 di gi ts, (th e are a plu s th e 7 - digi t num be r ,) in som e are as, yo u may ne ed t o dia l on ly t he s even di gi ts, o r a 1 p lus t he s even[...]

www.vtechphones.com 47 T roub leshooti ng Problem Suggestion The a nswer ing sy stem do es not a nswer af te r the c or rec t nu mb er of rin gs. Make sure the answer ing syste m is on. Whe n the answer ing system is on, the red light on the AN SWE R O N /O FF key sh oul d be l it. If T o ll Saver i s a ct ivated , t he n um ber of r in gs ch ang e[...]

www.vtechphones.com 48 Appendix T roub leshooti ng Problem Suggestion The an sweri ng sys tem d o e s n o t r e s p o n d t o rem ote co mm and s. Make sur e your re mote a cc es s co de i s co rre c t (see page 2 9). Make su re you are ca lli ng fr om a t ouc h -ton e tel ep hon e. Whe n di ali ng a n umb er, you s hou ld hear ton es. If you he ar[...]

www.vtechphones.com 49 Operating ran ge This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your hom[...]

www.vtechphones.com 50 Appendix About co rdless telephones • Pr iva cy: the sam e featur es that make a cord les s tele pho ne con veni en t create som e limi tat ion s. T ele ph one ca lls are tra nsm it te d betw een the bas e and the cor dl ess han ds et by radio waves, so the re is a p os si bil it y t hat yo ur co rd le ss te lep ho ne c onv[...]

www.vtechphones.com 51 3. Pro du ct to t he ex te nt t hat t he pr ob lem ex pe ri en ce d is c aus ed by s ign al c on dit io ns, n et wor k re lia bi lit y, or ca bl e or an ten na sys tem s; or 4. Pro du ct to t he ex te nt t hat t he pr ob lem i s ca us ed by u se wi th n on -VTech a cc es sor ie s; or 5. Pro du ct w hos e war ra nt y/qu ali t [...]

www.vtechphones.com 52 Appendix FCC , A CT A and IC r egulati ons FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a res[...]

www.vtechphones.com 53 FCC , A CT A and IC r egulati ons T he RBR C ® S eal on th e nickel - met al - hydr id e b at ter y in di ca tes th at VT ec h C om mun ic at io ns, Inc. i s vo lu nt ari ly part ic ip ati ng in an i nd us tr y pro gr am to c ol le c t an d r ec yc le the se bat te ri es at th e e nd of t hei r u se ful li ves, wh en t ake n[...]

www.vtechphones.com 54 Appendix T echni cal specications Freque nc y co ntro l Cr yst al c on tro lle d PLL synt he sizer T rans mi t freq ue ncy T ele pho ne b ase: 5725 - 5 85 0 MHz Han ds et: 240 0 -24 83. 5 MHz Rec ei ve freq ue ncy T ele pho ne b ase: 240 0 -24 83 .5 MH z Han ds et: 5725 - 58 5 0 MHz Chan nel s 95 Nom ina l ef fe cti ve ra [...]

www.vtechphones.com 55 Index A Ab out c all er ID 5 Ab out c or dle ss te le pho nes 50 Act ivate th e ans weri ng syste m 27 Advan ce d op erat io n 18 Answe r an in co min g ca ll du rin g an inter co m ca ll 17 Answe rin g inte rc om an d ex tern al cal ls 17 Answe rin g syste m op erat ion 26 Answe rin g syste m setu p 27 B Bas e lig hts 37 Bas[...]

www.vtechphones.com 56 Index M Mai ntena nc e 4 9 Make, an swer , and e nd c all s wit h th e han dse t 1 4 Make CID e ntr ies r ead y to di al 23 Mem o pl aybac k 3 2 Mes sag e c apa cit y 26 Mes sag e pl aybac k 31 Mes sag e wi nd ow 3 4 Mute 1 4 N New me ss age i nd ic atio n 31 O Op erati ng r ang e 49 Opt ion s dur in g play bac k 31 Outg oi n[...]

VTECH TELECOMMUNICATIONS LTD. A memb er of THE V T ECH GROUP OF COM P ANIES. Dist rib uted in t he U.S.A . by V T ech C ommun ic ation s, Inc., Beaver ton, Ore gon Dist rib uted in Can ada by V T ec h T echno log ies Can ada , Ltd., Richm ond, B.C. Copyr ight © 2007 for V TECH TELECOMM UNICA TIONS L TD. Printed in C hina. 91-001070-060-100[...]

U s e r ’ s m a n u a l www.vtechphones.com Model: i67 89/i 6790[...]