Wacom Cintiq 22HD manual

User’ s manual Contents Index Contents 1 Index 1 Cintiq 22HD (DTK-2200) Setting up Using the display stand Using the pen Customizing the pen Using the pen display Customizing the pen display Using the Radial Menu Application-specific settings FA Q s T roubleshooting[...]

Contents Index Contents 2 Index 2 Cintiq 22HD User’ s Manual V ersion 1.0, Rev C0612 Copyright © Wacom Co., Ltd., 20 12 All rights reserved. No part of this manual ma y be repr oduced except f or your express personal use. W acom r eserves the right to r evise this publicat ion without obligation to pr ovide notifi cation of such changes. W acom[...]

Contents Index Contents 3 Index 3 TABLE OF CONTENTS About the manual 5 UNPACKING YOUR CINTIQ 6 USING THE CINTIQ DISPLAY STAND 7 Display stand features 8 Display stand location 9 Mounting Cintiq on the display stand 10 Adjusting the display incline 11 Adjusting r otation 11 Removing Cintiq from the display stand 12 SETTING UP YOUR CINTIQ 13 System r[...]

Contents Index Contents 4 Index 4 T R OUBLESHOOTING 66 T es ting Cintiq 67 T es ting controls and input tools 69 T esting the hardware control buttons 70 T esting the ExpressKey s 70 T es ting the T ouch Strips 70 T esting a pen 71 Display trou bleshooting 72 General display problems 72 VGA problems 74 Pen tablet tr oubleshooting 75 General problem[...]

Contents Index Contents 5 Index 5 ABOUT THE MANUAL This manual provides quick access to information about your Cintiq. The information is common to Windows and Mac compu ters. Windows scr een captur es are shown unless otherwise noted. • Go directly to t able of contents or index topics by clicking on t hem. • Use the navigation contr ols to mo[...]

Contents Index Contents 6 Index 6 UNPACKING YOUR CINTIQ Y our Cintiq 22HD interactive pen display comes with the Cintiq display stand and a variety of accesso ry parts. The product parts and accessories are packed together in the accessories box. T o avoid da mage, see the instructions on the follow ing pages before setting up and us ing Cintiq or [...]

Contents Index Contents 7 Index 7 USING THE CINTIQ DISPLAY STAND The Cintiq display stand is designe d to support th e weight of your Cintiq interactive pen display . • Cintiq can accommodate a variety of uses and work ing styles. Use the stand to adjust the working position of Cintiq so as to best meet your needs thr oughout the day . • Y ou c[...]

Contents Index Contents 8 Index 8 DISPLAY STAND FEATUR ES Place the Cintiq di splay stand on your deskt op or othe r stable work surface. Select a level location where the stand is stable an d will not tip or fall whe n the pen displa y is mounted on it. T ake some time to familiarize yourself w ith the display stan d components. Next: Mount the Ci[...]

Contents Index Contents 9 Index 9 DISPLAY STAND LOCATION Select a location on your desktop or other work surface that is level and stable. • Choose a location on a desktop or other working surface that is flat, clean, and free of any moisture or oily film. • Make sur e the Cintiq displa y stand is placed in a stable position on your desktop or [...]

Contents Index Contents 10 Index 10 MOUNTING CINTIQ ON THE DISPLAY STAND Before mounting Cintiq on the stand for the first time , r emove any packing materi als f rom the back of the pen display and cabling. • Make sure the stand is placed in a stable position on your desktop or other work surface so that it will not tip or fall when Cintiq is mo[...]

Contents Index Contents 11 Index 11 ADJUSTING THE DISPLAY INCLINE Y ou can adjust the pen display he ight and incline to best meet your needs thr oughout the day . T o change the display incline or viewing angle , face the front of the pen display and grasp it on the left and right side at approximately the same height as the di splay stand adjustm[...]

Contents Index Contents 12 Index 12 REMOVING CINTIQ FR OM THE DISPLAY STAND The Cintiq interactive pen displ ay has been specifically designed for use when mounted on the Cintiq display stand. However , there may be times when it w ill be necessary to remove the pen display from the stand. For example, you may want to locate the pen display on a su[...]

Contents Index Contents 13 Index 13 SETTING UP YOUR CINTIQ Y our Cintiq 22HD interactive pen display functions as both a d isp lay and a pen tablet. Follow the instructions below to complet e the hardwar e and software installation. Important: Y ou MUST install the W acom driv er softwar e for correc t pen-on-scr een functionality . System r equir [...]

Contents Index Contents 14 Index 14 S T E P 1 : H A RD W A RE I N ST A L L A T IO N In this step, connect the vi deo, USB, and power ca bles. If you have not already d one so, mount Cintiq on the display stand . Important: Never connect or disconnect the vide o or power cables while your computer or pen display are power ed on. This can damage the [...]

Contents Index Contents 15 Index 15 Cintiq cabling diagram – A – Cintiq video cable with DVI-D connector , or appropriate DVI-I to VGA adapte r cable Video card: DVI-D, DVI-I, or VGA – C – DC input. Connect to ex tension cable. AC – D – Power adapter Caution Do not co nnect or disco nnect the video or power cables while Cintiq or your c[...]

Contents Index Contents 16 Index 16 8. T urn on your com puter . The interactive pen display will install as a default monitor . 9. As necessary , configure the display contr ol panel settings for the proper size and color r esolution. For best r esults, set Ci ntiq to th e maximum (native) r esolution of 1920x1080. See the Important Pr oduct Infor[...]

Contents Index Contents 17 Index 17 STEP 2: SOFTWAR E INSTALLATION Important: Y ou MUST install the W acom driv er softwar e for correc t pen-on-scr een functionality . Save your work and close all open applications. T emporarily disa ble any virus protection programs. 1. Insert the Installation CD i nto your computer’ s CD -ROM drive. If the sof[...]

Contents Index Contents 18 Index 18 GETTING TO KNOW YOUR CINTIQ The Cintiq 22HD interactive pen displa y combines the benefits of a Liquid Crystal Display (LCD) wit h the control, comfort, and pr oductivity of W acom’ s c ordless , battery-fr ee pen technology . This gives you a direct pen-on-screen interface for your computer . The basic compone[...]

Contents Index Contents 19 Index 19 FR ONT VIEW Status LED • When using pen in active area of the pen display , lights blue when the pen tip, eraser , or side switch are pressed. • LED will not light unless the USB cabl e is plugged into an active USB port and a v ideo signal is present. Power LED • Lights blue when power has been supplied to[...]

Contents Index Contents 20 Index 20 REAR VIEW Important: Always store the interactive pen display on the Cintiq display stand or in its original packing carton when not in use. Do not store the pen display on a surface that would excessively bend or crimp the cables. Next step: Review the pen features and learn about the Cintiq display stand . Then[...]

Contents Index Contents 21 Index 21 PEN FEATUR ES Important: • Use only the pen that came with your pr oduct, or a W acom accessory pen specified for use with Cintiq. Other pens may not function pr operly . See available parts and accessories . Also, the Cintiq pen tip is specifically designed for use with the Ci ntiq pen display . The ti ps on o[...]

Contents Index Contents 22 Index 22 WORKING WITH YOUR CINTIQ The Cintiq 22HD interactive pen display and Cintiq display stand were designed for a wide range of flexibility and ergonomic work appr oach. The design allows you to quickly adjust Cintiq to a dif fer ent height and position whenev er the ne ed arises. Experiment by adjusting the display [...]

Contents Index Contents 23 Index 23 • Periodically shift you r gaze from your compu ter an d focus on other objects wi thin the r oom. This w ill help to relax your eyes. • Use a gentle grip when working with the pen. T ake short breaks between tasks to stretch and r elax your muscles. • Alternate tasks throughout the day . Minimize awkward p[...]

Contents Index Contents 24 Index 24 CONFIGURING CINTIQ FOR HANDEDNESS During the instal lation pr ocess, you wer e pr ompted to choose a d efault configuration for Cintiq based on whether you are right- or left-handed. The configur ation you chose was used to determine the default settings for the ExpressKeys and T ouch Strips. However , you can us[...]

Contents Index Contents 25 Index 25 HOLDING THE PEN Hold the pen like you would a normal pen or pencil. Ad just your grip so that the side switch is in a convenient location where you can t oggle it with your thumb or fore fing er . Be careful not to accidentally press the switch while drawing or positioning with the pen. Tilt the pen in any way th[...]

Contents Index Contents 26 Index 26 POSITIONING CLICKING T o position the screen cursor , move the pen slightly above the Cintiq display screen without touching the scr een surface. Pr ess the p en tip on the displa y scre en to make a selection. Note: Calibrating the pen display ensures corr ect alignment of the screen cursor with the pen tip. If [...]

Contents Index Contents 27 Index 27 DRAGGING USING THE SIDE SWITCH The pen comes equipped with a side switch. This sw itch has two customizable functions that can be selected by rocking the switch in either dir ection. Y ou can use the si de switch whenever the pen tip is wi t hi n p ro xi m it y (5 mm ( 0 .2 in c h) ) of t he d is p la y sc ree n [...]

Contents Index Contents 28 Index 28 DRAWING WITH TILT The pen display recognizes when you tilt the pen from vertical to incline positions. Tilt can be used to control line shape and thicknes s in supporting applications. Visi t the W acom web site to learn abou t applications that support tilt . See product information . ERASING In supporting appli[...]

Contents Index Contents 29 Index 29 PEN DISPLAY CONTR OLS T o improve your workflow in graphics or other appli cations, Cintiq features Ex pressKeys and T ouch Strips. While using the pen with your dominant hand, you can simultaneously use your other hand to operate the ExpressKeys or T ouch Strip. To u c h S t r i p s Located on back o f pen displ[...]

Contents Index Contents 30 Index 30 USING THE HARDWAR E CONTR OL BUTTONS Pr ess a button to: • Display a diagram of your current Cintiq settings. • Launch the W acom T ablet control panel. • W ork with LCD settings using the On Scr een Display ( OSD). Press the button again to toggle of f the function. Notes: Y ou may notice a slight delay in[...]

Contents Index Contents 31 Index 31 USING THE EXPR ESSKEYS Press ind ividual keys to perform fr eq uently used functions or keystr okes . Expre ssKeys can also be used to modify your pen or other input tool properties as you work. Default settings are listed below . Right-handed conf iguration shown. For left-handed configuration, the ExpressKey se[...]

Contents Index Contents 32 Index 32 Tips : •U s e t h e Radial Menu to expand t he function ality of your C intiq. • Pr ess a T ouch Strip Mode button for 2 seconds or more t o activate the Expr ess V iew display , which shows the Expr essKey settings. • Display an interactive diagram of the current pe n display settings by pressing the appro[...]

Contents Index Contents 33 Index 33 USING THE T OUCH STRIPS Slide your finger over the T ouch Strip to zoom in or ou t, scr oll down or up, or issue an assigned keystr oke function. Example of zoomin g in Move your finge r downward along th e strip to zoom in or scroll down in most applications. T ap the lower po r tion of the T ou ch Strip for sin[...]

Contents Index Contents 34 Index 34 Default settings ar e the same for both T ouch Strips. Note: In some regions the defaults may vary , dependin g on application and op erating system d iffe rences . See customizing the T ouch Strips to modify how the T ouch Strips work. For left-handed configuration, the T ouch Strip settin gs ar e swapped (or fl[...]

Contents Index Contents 35 Index 35 W ORKING WITH MULTIPLE MONITORS When working with Cintiq and additional monitors on the same system, the screen cursor movement on the standard monitors will depend on your system configuration. If a second monitor is connected in mirror mode, bo th Cint iq and the other monitor will show identical images and scr[...]

Contents Index Contents 36 Index 36 ADJUSTING THE DISPLAY Use the Cintiq controls to adju st a variety of display settings. Factory presets, auto-sync, and user settings On Scr een Display (OSD) settings Power savi ng FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS Factory presets : For optimal display quality , set your video card to a r esolution o[...]

Contents Index Contents 37 Index 37 ON SCR EEN DISPLAY (OSD) SETTINGS The OSD function enables you to optimize a variety of pen display settings at the touch of a button. • Press the LCD settings button to toggle the four uppe r right Expr essKeys to LCD settings (OSD) mode. The OSD menu will appear on your display screen. See using the har dware[...]

Contents Index Contents 38 Index 38 Menu options are availa ble when you open the On Scre en Display . B RIGHTNESS /C ONTRAST options include: •B RIGHTNESS . Increases or decr eases the image brightness. •C ONTRAST . Increases or decr eases image contrast. Changes in contrast may affect color accuracy . •B ACKLIGHT . Increases or decreases th[...]

Contents Index Contents 39 Index 39 VGA S ETTINGS include: •P HASE . (VGA only .) Synchronizes the signal timing of the pen display to that of your graphics car d. Use when you experience an unstable or flickeri ng image, or horizontal distortion lines. •P ITCH . (VGA only .) Changes the display data frequency to match that of your graphics car[...]

Contents Index Contents 40 Index 40 CUSTOMIZING YOUR CINTIQ After mastering the basics of usin g your pen and Cintiq 22HD interact ive pen display , you may want to customize the way Cintiq works. Th is chapter describes how to ad just your pen display and inp ut tool settings. Advanced users can learn how to furt her optimi ze Cintiq by c reating [...]

Contents Index Contents 41 Index 41 MANAGE YOUR CONTR OL PANEL SETTINGS Launch the W acom T ablet control panel by pr essing the appropriate Cint iq ha rd wa re co n tro l b u tt o n . Y ou can also open the W acom T ablet contr ol panel usi ng the pen on the pen d isplay: •W i n d o w s . Click on the Windows START button and choose A LL P ROGR [...]

Contents Index Contents 42 Index 42 CONTR OL PANEL OVERVIEW Use the W acom T ablet control panel to customize your Cintiq or Grip Pen. When you open the control panel, an icon for the Grip Pen or ot her input tool is displayed in the T OOL list. The appr opriate tabs are displayed. T o customize, make cha nges to the tab co ntrols . Experime nt wit[...]

Contents Index Contents 43 Index 43 Contro l panel lists and tabs : The control panel T ABLET , T OOL , and A PPLICATION lists allow you to select the pen display or tablet, tool, or application for which you want to change settings. Note: The A PPLICATION list is optional. It is not necessary to sel ect or add applications in order to customize yo[...]

Contents Index Contents 44 Index 44 CALIBRATING THE PEN DISPLAY For optimum performance, you must calibrate the pen di splay to align the scr een cu rsor with the position of the pen on the display screen. This is r equir ed to compensate for viewing angle, and to adjust for parallax . Set Cintiq in its working position, th en follow the below pr o[...]

Contents Index Contents 45 Index 45 CUSTOMIZING THE PEN Use the pen when opening the W acom T ablet cont rol panel. The pen will be selected in the T OOL list and the appr opriate tabs will be displayed. If not selected, choose the pen from th e T OOL list. Select a tab and choose from the available options. W acom of fers a number of optional pens[...]

Contents Index Contents 46 Index 46 ADJUSTING TIP FEEL AND DOUBLE-CLICK T o adjust the tip sensitivity of your pen, select the P EN tab. Customizes the am ount of pressure needed to clic k, draw , or ink. T o create broad brush strokes or to click with a light touch, use a S OFT tip setting. For maximum control while drawing thin lines, use a F IRM[...]

Contents Index Contents 47 Index 47 ADJUSTING ERASER FEEL T o adjust the eraser sensitivit y of your pen, select the E RASER tab. ADVANCED TIP AND ERASER PRESSUR E SETTINGS T o further customize tip or eraser pr essur e settings, select the P EN or E RASER tab and click on the C USTOMIZE ... button. Options within the P EN F EEL D ETAILS dialog box[...]

Contents Index Contents 48 Index 48 CUSTOMIZING TOOL BUTTONS Select the P EN tab to change the functions assigned to the side switches and tip of your pen. Select the functio n to perfo rm when pressing the upper or lower side switch. The selected function occurs whe n you bring the pen tip w ithin 5 mm (0.20 inch) of the display screen surface w i[...]

Contents Index Contents 49 Index 49 CUSTOMIZING TILT SENSITIVITY T o adjust the tilt sensitivit y of your pen, select the P EN tab. Tilt sensitivity determines h ow far you have to tilt the tool to pr oduce the maximum ti lt effe ct. Y ou need to tilt the pen less at high sensitivity than at low sensitivity . Visi t the W acom web site to learn abo[...]

Contents Index Contents 50 Index 50 CUSTOMIZING TH E EXPRESSKEYS T o customize the ExpressKeys, select the E XPRE SS K EYS tab. Each key can be customized to perform a Display T oggle, modifier , keys troke, or other function. Important: Some applications can override and control the Expres sKey fun ctions. For details, see using applicat ions inte[...]

Contents Index Contents 51 Index 51 CUSTOMIZING THE T OUCH STRIPS T o customize the T ouch Strips, select the T OUCH S TRIP tab. T ouch Strip functions can be modified to perform various zooming, scrolling, or custom keystr oke actions. For ex ample, you might set a T ouch Strip function to cycle layers when working in Adobe Ph otoshop. Y ou can al[...]

Contents Index Contents 52 Index 52 BUTTON FUNCTIONS Customize Cintiq for the way you like to work. Simpl y use the W acom T ablet control panel to change the button function that is assigned to a pen t ool butto n, Expr essKey , T ouch Strip, or Radial Menu setting. Button function options may vary , depending on your pen display model. Not all op[...]

Contents Index Contents 53 Index 53 FUNCTION NAME DESCRIPTION K EYSTROKE ... Enables you to simulate keyst rokes Selec t this option to display the D EFINE K EYSTROKE dialog box. Enter a keystroke or keystroke combination in the K EYS entry bo x. Keystroke combinations c an include le tters, numbe rs, functi on keys (suc h as F3) and modifier keys [...]

Contents Index Contents 54 Index 54 FUNCTION NAME DESCRIPTION R ADIAL M ENU Displays the Radial Menu on your screen. Each level of the hierarchical menu consists of eight menu slices which may cont ain various featur es and options to choose fr om. B ACK Simulates the B ACK command in brow ser applications. F ORWAR D Simulates the F ORWARD command [...]

Contents Index Contents 55 Index 55 FUNCTION NAME DESCRIPTION O PEN /R UN ... Opens a dialo g box where you can select a specific application, file, or script to launch. I NK T OGGLE (Mac o nly .) T oggles t he “ink in any applic ation” function of Ink on and o ff. Ink recognizes and co nverts your handwriting into text and inse rts it into a d[...]

Contents Index Contents 56 Index 56 FUNCTION NAME DESCRIPTION P REC I S IO N M ODE Changes the ma pping around the current pe n tip position so t hat you must mo ve the pen farthe r for the sc reen cursor to cover a spe cific distance o n the display screen. This feature can be ve ry useful f or the precise control of pen or br ush strokes. D ISPLA[...]

Contents Index Contents 57 Index 57 FUNCTION NAME DESCRIPTION M ODE T OGGL E ... T oggles betwee n pen mo de and mouse mode . When using Cintiq on a multiple monitor system, this enable s you to use your pen to contr ol the other monitors in mouse mode. When first se tting a pen b utton to M ODE T OGGLE ..., the M OUSE M ODE dialog box is displayed[...]

Contents Index Contents 58 Index 58 FUNCTION NAME DESCRIPTION S ETTINGS Activates (on your display scr een) an interactive diagram of th e curr ent ExpressKey , T ouch Strip, and pen settings. The cu rrent functions for each control are shown. Click on any section of the diagram to op en the appropriate W acom T ablet control panel tab. Y ou ca n t[...]

Contents Index Contents 59 Index 59 USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a pop-up menu that provides quick access to ed iting, navigation, media contr ol functions, and more. • Set a tool bu tton or Expres sKey to the R ADIAL M ENU function. Pr ess the button to display the Radial Menu centered at the scr een cursor position. [...]

Contents Index Contents 60 Index 60 W ORKING WITH DISPLAY T OGGLE A Display T oggle feature is availabl e only on multiple monitor systems. Set an ExpressKey or pen side switch to the D ISPLAY T OGGLE function. Then press that button to to ggle the screen cursor between Cintiq and your other displays. For example, Cintiq can be used as a pen displa[...]

Contents Index Contents 61 Index 61 APPLICATION-SPECIFIC SETTINGS Y ou can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressur e setting in one appl ication and a soft pr essure setting in another . The A PPLICATION list enables you to add an ind ividual applicati on to the list and t hen c[...]

Contents Index Contents 62 Index 62 CREATING AN APPLICATION-SPECIFIC SETTING First choose the pen display and input tool for which you want to create an applic ation-sp ecific setting. After adding an application, its icon appears in the A PPLICATION list whenever the r espective tool is selected in the T OOL list. Select the a pplication and th en[...]

Contents Index Contents 63 Index 63 CHANGING APPLICATION-SPECIFIC SETTINGS T o change tool settings for a specific application, se lect the tool and the applica tion. Then customize t he tab settings. REMOVING APPLICATION-SPECIFIC SETTINGS T o remove an application-specific setting: 1. In the T OOL list, select the tool from whic h you want to remo[...]

Contents Index Contents 64 Index 64 W ORKING WITH MULTIPLE TOOLS The W acom T ablet control panel is designed to help you customize and keep trac k of the settings for your Cintiq tools. The tool you use to open the contr ol pa nel is automatically se lected , and the a ppr opriate tabs for that tool are displayed. T o add a different tool to the T[...]

Contents Index Contents 65 Index 65 RENAMING THE TABLET IN THE TABLET LIST Within the contr ol panel T ABLET list, double-click on the pen displ ay icon. If desired, enter a new name to be used for the pen display icon.[...]

Contents Index Contents 66 Index 66 TROUBLESHOOTING If you are having tr ouble, W acom r ecommends you do the following: 1. If the W acom driver failed to load pr operly , first perform the recomme nded action in any error message that may appe ar on your scr een. If that does not solve the pr oblem, r eview the tr oubleshooting procedur es in this[...]

Contents Index Contents 67 Index 67 T ESTING CINTIQ 1. If the Cintiq power LED does not light, check the following: • First verify that the light on the power adapte r is on. If the light i s not on, check that the power cable is properly conn ected between the powe r adapter and an active AC outlet. • Check that the power adapter cable is secu[...]

Contents Index Contents 68 Index 68 5. Check the hardwar e control buttons. See t esting contr ols and input tools and te s t i n g t h e h a r d w a r e control buttons . 6. Check the ExpressKeys. See t esting controls and input tools and testing the Expr essKeys . 7. Check the T ouch Strips. See t esting contr ols and input tools and testing the [...]

Contents Index Contents 69 Index 69 T ESTING CONTR OLS AND INPUT TOOLS If the Grip Pen or the Cintiq controls do not work as you expect, it is a good idea to first check the assigned functions or r eset them to their default conditions. A quick way to r eturn a pen to its default condit ion is to r emove it from the contr ol panel T OOL list. Do th[...]

Contents Index Contents 70 Index 70 T E S T I N G T H E H ARD WA RE CO N TRO L B UT T O NS 1. With the D IAGNOSTICS dialog box open, observe the T ABLET I NFO column as you test ea ch of the three hardwar e contr ol buttons located on the upper fr ont of your interactive pen display . Be sure to select the pen displ ay you ar e testin g from the T [...]

Contents Index Contents 71 Index 71 T ESTING A PEN 1. With the D IAGNOSTICS dialog box open, and while observing the P OINTING D EVICE I NFO column, bring your pen within 5 mm (0.2 inch) of the display s creen. A valu e for P ROXIMITY , the D EVICE N AME , D EVICE T YPE , and a D EVICE S/N (seria l number) should be displaye d. Be sure to select th[...]

Contents Index Contents 72 Index 72 DISPLAY TR OUBLESHOOTING If you encounter problems with the display portion of the i nteractive pen display , refer to the followin g tables. Y our problem may be described he re and you can try the solution offer ed. For mor e information about color issues, see the documentation that came with your operating sy[...]

Contents Index Contents 73 Index 73 An ‘out of range’ message appears briefly on the display screen. • The input signal fr equency is inco rrectly set or not compatible with the pen display . Set the refr esh rate to a vertical fr equency that is compatible with your pen display . If your video card driver supports adjustment of the horizo nt[...]

Contents Index Contents 74 Index 74 VGA PROBLEMS The display ripples or fli ckers. • Pres s the LC D settings button to open the OSD menu. Choose VGA S ETTINGS and A UTO A DJUS T . Then, if necessary , manually adjust pitch and phase. • V erify that the display adapter or video card matches the specificat ions for the interactiv e pen displa y [...]

Contents Index Contents 75 Index 75 PEN TABLET TR OUBLESHOOTING If you encounter problems with the tablet portion of the interactive pen display , see the follo wing tables. Y our problem may be described her e, and you can try the solution of fer ed. See the pen display Read Me file for the latest information updates. For additional information, v[...]

Contents Index Contents 76 Index 76 The pen selects everything or will not stop drawing. Open the W acom T ablet control panel and go to the P EN tab. Move the T IP F EEL slider toward F IRM , or select C USTOMI ZE ... and increase the C LICK T HRE SHOLD setting . If thi s does no t help, s ee t esting contr ols and input tools . Double-clicking is[...]

Contents Index Contents 77 Index 77 The pen side switch does not work. Be sure you are using only the pe n that came with your product, or a W acom accessory pen specified for use with the Cintiq 22HD. Other pens may not function pr operly on the pen display . Be sure to pr ess the side switch when the pen tip is within 5 mm (0.2 inch) of the pen d[...]

Contents Index Contents 78 Index 78 The line you are drawing does not line up with the location of the scr een cursor . T o function properly , some applicatio ns requir e that the pen be set to pen mode. Make sure the pen has not been toggled to mouse mode. If you have set the pen to pen mode and the pr oblem sti ll exists, then you may have a cor[...]

Contents Index Contents 79 Index 79 WINDOWS-SPECIFIC PR OBLEMS Y ou suspect the pen disp lay prefer ences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the W acom T ablet Prefer ence File Utility to work with prefer ences. Close any open applications. Click the START icon and select A LL P ROG R AM S[...]

Contents Index Contents 80 Index 80 MAC-SPECIFIC PROBLEMS At startup, a d ialog box appears telling you that either the driver failed to load or the pen display prefer ences have not yet been created. The tablet portion of the pen display was not detected at startup. Make sure the USB cable is secur ely conn ected to an active USB port on your comp[...]

Contents Index Contents 81 Index 81 Ink does not work correctly with the pen display . There may be a pr oblem with the Ink prefer ences. Remove the damaged prefer ence files as follows. They will be re-cr eated when you enable handwriting recogn ition. 1. Open S YSTEM P REF E REN C E S , choose S HOW A LL and select I NK . Then turn off handwritin[...]

Contents Index Contents 82 Index 82 T ECHNICAL SUPPORT OPTIONS If you have a problem with your Cintiq intera ctive pen display , first check the appropriate install ation section in this manual to make sur e the pen dis play is installed correc tly . Then r eview the t roubleshooting procedur es. If you cannot find the answer in this manual, you ma[...]

Contents Index Contents 83 Index 83 OBTAINING SOFTWAR E UPDATES W acom periodically updates the tablet softwar e driver to mainta in compatibilit y with new products. If you are having a compatibility pr oblem between Cintiq and a new har dwar e or softwar e product, it may be helpful to download a new softwar e driv er (when available) fr om the I[...]

Contents Index Contents 84 Index 84 FREQUENTLY ASKED QUESTIONS This section provides answers to some of the mor e commonly aske d questions about Ci ntiq. T o browse more F AQs, visit the W acom w eb site for your re gion. Will Cintiq work in all applications? What software applications support Cintiq features? Can I have Cintiq and a mouse connect[...]

Contents Index Contents 85 Index 85 Can I use older W acom input tools with Cintiq? Pens and accessories are generally specific to the product model they c ome with, so they may not be inter changeable. V isit the W acom web site for your region and check the Customer Car e Knowledge Base for details. The installer is asking for a passwor d. What i[...]

Contents Index Contents 86 Index 86 CARE AND MAINTENANCE This section pr ovid es tips for the car e and maint e nance of your Cintiq 22HD interactive pen display . Caring for Cintiq Replacing the pen nib CARING FOR CINTIQ Keep the Grip Pen and the Cintiq LCD screen surface cl ean. Dust and dirt particles can stick to the pen and cause excessive wea[...]

Contents Index Contents 87 Index 87 REPLACING THE PEN NIB T o protect your pen display fr om scratching and for be st performance, periodical ly replace y our pen nibs. Important: Replace the pen nib befor e or when it lo oks like this: 1. Unscrew the pen stand base to access the nib removal tool and re placement nibs. 2. Clasp the old nib and pull[...]

Contents Index Contents 88 Index 88 3. Slide the end of the new nib straig ht into the barrel of the pen . Firmly push the nib until it stops. For replacement parts, see or dering parts and accessories . Important: • When not in use, place the pen in the pe n stand or lay it flat on your desk. • When the optional Airbru sh is not in use, lay it[...]

Contents Index Contents 89 Index 89 OTHER USEFUL INFORMATION This section includes instructions on how to mana ge your Cintiq pr efer ence s, uninstall the pr oduct so f tw are , a nd mo re . Optional display configurations Using an alternate m ount or stand Cable removal and r eplacement Uninstalling Cintiq Using the Express V iew display Managing[...]

Contents Index Contents 90 Index 90 OPTIONAL DISPLAY CONFIGURATIONS After mounting the pen displ ay on the Ci ntiq stand, you can rotate the pen display to a variety o f positions. If you do not plan to rotate the pen display and want to fasten it more secur ely to the stand, install the rotation lock screws as shown below . T o lock Cintiq to the [...]

Contents Index Contents 91 Index 91 USING AN ALTER NATE MOUNT OR STAND If using Cintiq in an instal lation that requires the use of an alternate mounting platform, you can mount the pen display onto any stand or mounting platform conforming to the VE SA MIS-D 100/100 (4 scre w) standard. Notes: Required mounting scr ews are 4 mm wide with a 0.7 mm [...]

Contents Index Contents 92 Index 92 4. Review the instructions that came with your stan d or mounting platform. Be sure you understand them, and follow all instructions carefu lly . Pay attention to any cautio ns or other safety information. 5. Using the appropriate V ESA mounting scr ews for your platform and as indicated above, firmly attach the [...]

Contents Index Contents 93 Index 93 5. Study the bearing hub components. Y ou should have two bearing hub sections, a bearing stopper , and four screws. Locate the bearing stopper within one of the bearing hub sections. Either hub section can be used as they ar e identical parts. 6. T aking care not to dislodge the bearing stopper fr om the hub sec[...]

Contents Index Contents 94 Index 94 CABLE R EMOVAL AND R EPLACEMENT If you should need to remove or r eplace a Cintiq cable, follow the below procedur e. Remove a cable : 1. T ur n off your computer and powe r off Cintiq. Disc onnect all cables from between the pen display and your computer . 2. Remove Cintiq fr om the display stand . Place the pen[...]

Contents Index Contents 95 Index 95 Replace a cable : 1. Connect the cable to the pen display . Make sur e to tighten any connector thumbscrews. 2. Properly seat the cable and install the cable clip. 3. Car efully r eplace the rear co ver , making sur e not to crimp any ca bles beneath it. Use the corr ect scr ews when replacing the cover , and do [...]

Contents Index Contents 96 Index 96 UNINSTALLING CINTIQ Follow the appropriate pr ocedure below to r emove the W acom driver software and the Cintiq interactive pen display from your system. Important: When you re move the W acom driver softwa re, your interactive pen display will no longer operate with full tablet functionality but w ill continue [...]

Contents Index Contents 97 Index 97 USING THE EXPR ESS V IEW DISPLAY Press a T ouch Strip Mode button for 2 seconds or mor e to activat e the Expr ess V iew display on your primary monitor . The display shows the curr ent Expr essKey setting(s). The Express V iew display closes ap proximately 1 second after you r elease the T ouch Strip Mode button[...]

Contents Index Contents 98 Index 98 MANAGING PR EFER ENCES Use the W acom tablet prefer ences utility to manage yo ur pen display prefer ences for single or mul tiple users. Windows : First close any open applications. Then open the utility by clicking the START icon and sele cting A LL P ROG R AM S . Select W ACOM T ABLET and W ACOM T ABLET P RE F[...]

Contents Index Contents 99 Index 99 INSTALLING MULTIPLE TABLETS Any pen display or tablet that has been detected on your system will appear as an icon within the W acom T ablet control panel T ABLET list. T o add a new pen display or tablet , connect it to y our computer . The system will automa tically find t he pen display or tablet and initializ[...]

Contents Index Contents 100 Index 100 USING APPLICATIONS INTEGR ATED FOR TABLET CONTR OL Some softwar e applications may be designed to dir e ctly control Ex press Key or T ouch Strip functions. When working in an application that has been integrat ed in this manner , the ExpressKeys or T ouch Strips may perform dif fer ently than the funct ion tha[...]

Contents Index Contents 101 Index 101 IMPORTING EXPERT SETTINGS The import expert settings feature enables you to import customized Wacom T ablet control panel settings that have been specified in an XM L (Exten sible Markup Language) file. • Some softwar e developers may cr eate custom settin gs files which are specifically designed to pr ovide [...]

Contents Index Contents 102 Index 102 PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows 7 and Vista pr ovid e extensive support for pen input. Pen features ar e supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and Windows V ista Home Basic. Use Cintiq and your W acom pen for quick, intuit ive res[...]

Contents Index Contents 103 Index 103 Search the Micr osoft web site for enhanced information about digital inking in Wi ndo ws. Y ou can also visit the W acom web site at www .wacom.com a nd search digital inking in Windows. Note: The following workarounds in the W acom software driver improve performance in Windows 7 and Vis t a: • The Pen Flic[...]

Contents Index Contents 104 Index 104 OR DERING PARTS AND ACCESSORIES To p u r c h a s e available parts and accessories , refer to the W acom pen display Read Me file and see who to call for your region. Y ou can also do the following: • In the USA or Canada , call 1.888.884.1870 (toll-fr ee) or visit W acom’ s web site at http://dir ect.wacom[...]

Contents Index Contents 105 Index 105 GLOSSARY Active area . The area of the pen display wher e your Cintiq tools are detected. Application-specific settin gs . Cintiq tool and pen display settings that have been customized for individua l applications. The W acom T ablet cont rol panel enables you to customize a tool to behave uniquely in differ e[...]

Contents Index Contents 106 Index 106 Mouse speed . A setting that allows you to adjust the speed at which your screen cursor moves when using mouse mode. Nib . The replaceable pen tip. Parallax . The angular distortion of an object’ s position when viewed through glass or other medium. Y ou must calibrate the pe n display to compensate for th is[...]

Contents Index Contents 107 Index 107 Tilt sensitive . A quality of the pen tip and eraser that senses the amount of tilt betw een the tool and tablet. This is used to create natural-looking pen, brush, and eraser strokes in applicatio ns that ar e tilt sensitive. To u c h S t r i p s . The customizable control strips located on the back of the pen[...]

Contents Index Contents 108 Index 108 INDEX About the manual 5 Accessories available 104 ordering 104 Adding a new tool 64 Adjusting, pen display 36 Applications, integrated for tablet control 100 Application-specific settings changing se ttings 63 creating 62 removing 63 working with 61 Auto-sync 36 Box contents 6 unpacking 6 Button functions 52 C[...]

Contents Index Contents 109 Index 109 ExpressKeys 29 testing 70 using 31 Factory presets 36 F A Qs (Frequently Asked Questions) 84 Features display stand 8 pen 21 pen display 18 Front view , pen display 19 Functions, butt on 52 General pr oblems, trou bleshooting 75 Handedness, conf iguring for 24 Ha rd w a re co n t ro l b u t to n s testing 70 us[...]

Contents Index Contents 110 Index 110 Requirements, system 13 Rotation, adjusting 11 Setting up 13 Settings changing for specific application and tool 63 On Screen Display (OSD) 37 removing 63 user 36 Side switch, using 27 Software installation 17 updates 83 Stand, using alternate 91 System requirements 13 T able t, renaming in T ablet list 65 T ec[...]

Contents Index Contents 111 Index 111 W ACOM INTER NATIONAL OFFICES W ACOM T ECHNOLOGY C ORPORATION WA C O M E U RO P E G M B H 1311 SE Cardinal Court Europark Fichtenhain A9 V ancouver , W A 98683 47807 Krefeld U.S.A. Germany T elephone: +1 .360.896.9833 Intern et: http://www .wacom.eu Fax: +1.360.896.9724 W ACOM CO., LTD. JAPAN T ABLET SALES DIVI[...]