Wacom DTK-2200 manual

User’ s manual Contents Index Contents 1 Index 1 Cintiq 22HD (DTK-2200) Setting up Using the display stand Using the pen Customizing the pen Using the pen display Customizing the pen display Using the Radial Menu Application-specific settings FA Q s T roubleshooting[...]

Contents Index Contents 2 Index 2 Cintiq 22HD User’ s Manual V ersion 1.0, Rev C0612 Copyright © Wacom Co., Ltd., 20 12 All rights reserved. No pa rt of this manual m ay be reproduced except for your express persona l use. W acom r eserves the right to revise this publication without obligat ion to provide notifi cation of such changes. W acom d[...]

Contents Index Contents 3 Index 3 TABLE OF CONTENTS About the manual 5 UNPACKING YOUR CINTIQ 6 USING THE CINTIQ DISPLAY STAND 7 Display stand features 8 Display stand location 9 Mounting Cintiq on the display stand 10 Adjusting the display incline 11 Adjusting r otation 11 Removing Cintiq from the display stand 12 SETTING UP YOUR CINTIQ 13 System r[...]

Contents Index Contents 4 Index 4 T R OUBLESHOOTING 66 T es ting Cintiq 67 T es ting controls and input tools 69 T esting the hardware control buttons 70 T esting the ExpressKeys 70 T esting the T ouch Strips 70 T esting a pen 71 Display trou bleshooting 72 General display problems 72 VGA problems 74 Pen tablet tr oubleshooting 75 General problems [...]

Contents Index Contents 5 Index 5 ABOUT THE MANUAL This manual provides quick access to information ab out your Cintiq. The information is co mmon to Windows and Mac computers. W indows screen captur es are shown unless otherwise noted. • Go directly to t able of contents or index topics by clicking on them. • Use the navigation contr ols to mo[...]

Contents Index Contents 6 Index 6 UNPACKING YOUR CINTIQ Y our Cintiq 22HD interactive pen display comes with the Cintiq display stand and a variety of accesso ry parts. The product parts and accessories ar e packed together in the accessorie s box. T o avoid damage, see the instructions on the follow ing pages before setting up and us ing Cintiq or[...]

Contents Index Contents 7 Index 7 USING THE CINTIQ DISPLAY STAND The Cintiq display stand is designed to support th e weight of your Cintiq interactive pen display . • Cintiq can accommodate a variety of uses and work ing styles. Use the stand to adjust the working position of Cintiq so as to best meet your needs thr oughout the day . • Y ou ca[...]

Contents Index Contents 8 Index 8 DISPLAY STAND FEATUR ES Place the Cintiq di splay stand on your desktop or oth er stable work surface. Se le ct a level location where the stand is stable an d will not tip or fall whe n the pen displa y is mounted on it. T ake some time to familiarize yourself w ith the display stand comp onents. Next: Mount the C[...]

Contents Index Contents 9 Index 9 DISPLAY STAND LOCATION Select a location on your desktop or other work surface that is level and stable. • Choose a location on a desktop or other working surface that is flat, clean, and free of any moisture or oily film. • Make sur e the Ci ntiq display stan d is placed in a stable position on your desktop or[...]

Contents Index Contents 10 Index 10 MOUNTING CINTIQ ON THE DISPLAY STAND Before mounting Cintiq on the stand for the first time , r emove any packing materi als from the back of the pen display and ca bling. • Make sure the stand is placed in a stable position on your desktop or other work surface so that it will not tip or fall wh en Cintiq is m[...]

Contents Index Contents 11 Index 11 ADJUSTING THE DISPLAY INCLINE Y ou can adjust the pen display he ight and incline to best meet your needs thr oughout the day . T o change the display incline or viewing angle , face the front of the pen display and grasp it on the left and right side at approximately the same height as the disp lay st and adjust[...]

Contents Index Contents 12 Index 12 REMOVING CINTIQ FR OM THE DISPLAY STAND The Cintiq interactive pen displ ay has been specifically designed for use when mounted on the Cintiq display stand. However , there may be times when it will be necessary to remove the pen display fr om the stand. For example, you may want to locate th e pen display on a s[...]

Contents Index Contents 13 Index 13 SETTING UP YOUR CINTIQ Y our Cintiq 22HD interactive pen display functions as both a d isp lay and a pen tablet. Follow the instructions below to complete the hardwar e and software installation. Important: Y ou MUST install the W acom driver softwar e for corr ect pen-on-scr een functionality . System r equir em[...]

Contents Index Contents 14 Index 14 S T E P 1 : H A RD W A RE I N S T A L L A T I O N In this step, connect the vi deo, USB, and power ca bles. If you have not alr eady done so, mount Cintiq on the display stand . Important: Never connect or disconnect the vide o or power cables while your computer or pen display are power ed on. This can damage th[...]

Contents Index Contents 15 Index 15 Cintiq cabling diagram – A – Cintiq video cable with DVI-D connector , or appropriate DVI-I to VGA adapte r cable Video card: DVI-D, DVI-I, or VGA – C – DC input. Connect to ex tension cable. AC – D – Power adapter Caution Do not co nnect or disco nnect the video or powe r cables w hile Cintiq or your[...]

Contents Index Contents 16 Index 16 8. T urn on your com puter . The interactive pen display will install as a default monitor . 9. As necessary , configure the display contr ol panel settings for the proper size and color r esolution. For best resu lts, set Cintiq to the maximum (nat ive) r esolution of 1920x1080. See the Important Product Informa[...]

Contents Index Contents 17 Index 17 STEP 2: SOFTWAR E INSTALLATION Important: Y ou MUST install the W acom driver softwar e for corr ect pen-on-scr een functionality . Save your work and close all open applications. T emporarily disa ble any virus protection programs. 1. Insert the Installation CD i nto your computer’ s CD -ROM drive. If th e sof[...]

Contents Index Contents 18 Index 18 GETTING TO KNOW YOUR CINTIQ The Cintiq 22HD interactive pen displa y combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and pr oductivity of W acom’ s cordle ss, battery-free pen t echnology . This gives you a direct pen-on-scr een interface for your computer . The basic componen[...]

Contents Index Contents 19 Index 19 FR ONT VIEW Status LED • When using pe n in active a rea of the pen display , lig hts blue when the pen tip, eraser , or side switch are pressed. • LED will not light unless the USB cabl e is plugged into an active USB port and a vi deo signal is present. Power LED • Lights blue when power has been supplied[...]

Contents Index Contents 20 Index 20 REAR VIEW Important: Always store the interactive pen display on the Cintiq display stand or in its original packing carton when not in use. Do not store th e pen display on a surface that would excessively bend or crimp the cables. Next step: Review the pen features and learn about the Cintiq di splay stand . Th[...]

Contents Index Contents 21 Index 21 PEN FEATUR ES Important: • Use only the pen that came with your pr oduct, or a W acom accessory pen specif ied for use with Cintiq. Other pens may not function properly . See available parts and accessorie s . Also, the Cintiq pen tip is specifically designed for use with the Ci ntiq pen display . The ti ps on [...]

Contents Index Contents 22 Index 22 WORKING WITH YOUR CINTIQ The Cintiq 22HD interactive pen display and Cintiq display stand were designed for a wide range of flexibility and er gonomic work approach. The design allows you to quickly adjust Cintiq to a differ ent height and posit ion whenever the need arise s. Experiment by adjusting the display i[...]

Contents Index Contents 23 Index 23 • Periodically shift you r gaze from your compu ter and focus on other objects w ithin the ro om. This will help to relax your eyes. • Use a gentle grip when working with the pen. T ake short breaks between tasks to stretch and relax your muscles. • Alternate tasks throughout the day . Minimi ze awkward pos[...]

Contents Index Contents 24 Index 24 CONFIGURING CINTIQ FOR HANDEDNESS During the instal lation proces s, you were p rompted to ch oose a default configuration for Cin tiq based on whether you are right- or left-handed. The config uration you chose was used to determine the default settings for the ExpressKeys and T ouch Strips. However , you can us[...]

Contents Index Contents 25 Index 25 HOLDING THE PEN Hold the pen like you would a normal pen or pencil. Adjust your grip so that the sid e switch is in a convenient location where you can toggl e it with your thumb or forefinger . Be careful not to accidentally press the switch while drawing or positioning with th e pen. Tilt the pen in any way tha[...]

Contents Index Contents 26 Index 26 POSITIONING CLICKING T o position the scre en cursor , move the pen slightly above the Cintiq display screen without touching the scr een surface. Press the pen tip on the display scr een to make a selection. Note: Calibrating the pen display ensures corr ect alignment of the scr een cursor with th e pen tip. If [...]

Contents Index Contents 27 Index 27 DRAGGING USING THE SIDE SWITCH The pen comes equipped with a side switch. This sw itch has two customizable functions that can be selected by rocking the switch in either direction. Y ou can use the si de switch whenev er the pen tip is within pr oximity (5 mm (0.2 inch)) of the display scr een surface. Y ou do n[...]

Contents Index Contents 28 Index 28 DRAWING WITH TILT The pen display recognizes when you tilt the pen from ve rtical to incline positions. Tilt can be used to contro l line shape and thicknes s in supporting applic ations. Visi t the W acom web site to learn about applications that support tilt. See product information . ERASING In supporting appl[...]

Contents Index Contents 29 Index 29 PEN DISPLAY CONTR OLS T o improve your workflow in graphics or other applications, Cintiq featur es ExpressKeys and T ouch Strips. While using the pen with your dominant hand, you can simultaneously use your other hand to operate the ExpressKeys or T ouch Strip. To u c h S t r i p s Located on back of pen display[...]

Contents Index Contents 30 Index 30 USING THE HARDWAR E CONTR OL BUTTONS Pr ess a button to: • Display a diagram of your current Cintiq settings. • Launch the W acom T ablet control panel. • W ork with LCD settings using the On Scr een Display (OSD) . Press the button again to toggle of f the function. Notes: Y ou may notice a slight delay in[...]

Contents Index Contents 31 Index 31 USING THE EXPR ESSKEYS Press individual keys to perform fr eq uently used functions or keystr okes. Expr essKeys can al so be used to modify your pen or other input tool properties as you work. Default settings are listed below . Right-handed conf iguration shown. For left-handed configuration, the ExpressKey set[...]

Contents Index Contents 32 Index 32 Tips : •U s e t h e Radial Menu to expa nd the func tionality of y our Cintiq. • Pre ss a T ouch Strip Mode button for 2 seconds or more to acti vate the Express V iew display , which shows the Expr essKey settings. • Display an interactive diagram of the current pe n display settings by pressing the approp[...]

Contents Index Contents 33 Index 33 USING THE T OUCH STRIPS Slide your finger over the T ouch Strip to zoom in or ou t, scro ll down or up, or issue an assigned keystr oke function. Example of zooming in Move your finge r downward along th e strip to zo om in or sc roll down in most applications. T ap the lower portion of t he T ouch Str ip for sin[...]

Contents Index Contents 34 Index 34 Default settings ar e the same for both T ouch Strips. Note: In some r egions the defaults may vary , dependin g on application and operating system dif ferences. See customizing the T ouch Strips to modify how the T ouch Strips work. For left-handed configuration, the T ouch Strip settin gs ar e swapped (or flip[...]

Contents Index Contents 35 Index 35 W ORKING WITH MULTIPLE MONITORS When working with Cintiq and additional monitors on the same system, the screen cursor movement on the standard monitors will depend on your system configuration. If a second monitor is connected in mirror mode, bo th Cint iq and the other monitor will show identical images and scr[...]

Contents Index Contents 36 Index 36 ADJUSTING THE DISPLAY Use the Cintiq controls to adju st a variety of display settings. Factory presets, auto-sync, and user settings On Scr een Display (OSD) settings Power savi ng FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS Factory presets : For optimal display quality , se t your video card to a resolution o[...]

Contents Index Contents 37 Index 37 ON SCR EEN DISPLAY (OSD) SETTINGS The OSD function enables you to optimize a variety of pen display settings at the touch of a button. • Press the LCD settings button to toggle the four uppe r right Expr essKeys to LCD settings (OSD) mode. The OSD menu will appear on your display screen. See using the har dware[...]

Contents Index Contents 38 Index 38 Menu options are availa ble when you open the On Scr een Display . B RIGHTNESS /C ONTRAST options include: •B RIGHTNESS . Increases or decr eases the image brightness. •C ONTRAST . Increases or decr eases image contrast. Changes in contrast may affect color accuracy . •B ACKLIGHT . Increases or decreases th[...]

Contents Index Contents 39 Index 39 VGA S ETTINGS include: •P HASE . (VGA only .) Synchronizes the signal timing of the pen displa y to that of your graphics card. Use when you experience an unstable or flickeri ng image, or horizontal distortion lines. •P ITCH . (VGA only .) Changes the display d ata frequency to match that of your graphics ca[...]

Contents Index Contents 40 Index 40 CUSTOMIZING YOUR CINTIQ After mastering the basics of usin g your pen and Cintiq 22HD interact ive pen display , you may want to customize the way Cintiq works. Th is chapter de scribes how to adjust your pen display and input tool settings. Advanced users can learn how to furt her optimi ze Cintiq by c reating a[...]

Contents Index Contents 41 Index 41 MANAGE YOUR CONTR OL PANEL SETTINGS Launch the W acom T ablet control panel by pr essing the appr opriate Cintiq ha rdw a re c o nt ro l b ut t o n . Y ou can also open the W acom T ablet contr ol panel using the p en on the pen display: •W i n d o w s . Click on the Windows START button and choose A LL P ROG R[...]

Contents Index Contents 42 Index 42 CONTR OL PANEL OVERVIEW Use the W acom T ablet cont rol panel to c ustomize your Cintiq or Grip Pe n. When you open the contr ol panel, an icon for the Grip Pen or ot her input tool is displayed in the T OOL list. The appr opriate ta bs are displayed. T o customize, make changes to the tab controls. Experi ment w[...]

Contents Index Contents 43 Index 43 Contro l panel lists and tabs : The control panel T ABLET , T OOL , and A PPLICATION lists allow you to select the pen display or tablet, tool, or application for which you want to change settings. Note: The A PPLICATION list is optional. It is not necessary to select or add applications in order to customize you[...]

Contents Index Contents 44 Index 44 CALIBRATING THE PEN DISPLAY For optimum performance, you must calibrate the pen di splay to align the scr een cursor wi th the position of the pen on the display screen. This is requir ed to compensate for viewing angle, and to adjust for parallax . Set Cintiq in its working positi on, then follow the below pr oc[...]

Contents Index Contents 45 Index 45 CUSTOMIZING THE PEN Use the pen when opening the W acom T a blet contro l panel. The pen will be selected in the T OO L list and the appr opriate tabs will be displayed. If not selected, choose the pen fr om the T OOL l is t. S el ec t a t ab an d choose from the available options. W acom offers a number of optio[...]

Contents Index Contents 46 Index 46 ADJUSTING TIP FEEL AND DOUBLE-CLICK T o adjust the tip sensitivity of your pen, select the P EN tab. Customizes the am ount of pressure needed to clic k, draw , or ink. T o create broad brush strokes or to click with a light touch, use a S OFT tip setting. For maximum control while drawing thin lines, use a F IRM[...]

Contents Index Contents 47 Index 47 ADJUSTING ERASER FEEL T o adjust the eraser sensitivit y of your pen, select the E RASER tab. ADVANCED TIP AND ERASER PRESSUR E SETTINGS T o further customize tip or eraser pr essur e settings, select the P EN or E RASER tab and click on the C USTOMIZE ... button. Options within the P EN F EEL D ETAILS dialog box[...]

Contents Index Contents 48 Index 48 CUSTOMIZING TOOL BUTTONS Select the P EN tab to change the functions assigned to the side switches and tip of your pen. Select the functio n to perfo rm when pressing the upper or lower side switch . The selected function occurs when you bring the pen tip wi thin 5 mm (0.20 inch) of the display screen surface wit[...]

Contents Index Contents 49 Index 49 CUSTOMIZING TILT SENSITIVITY T o adjust the tilt sensitivity of your pen, select the P EN tab. Tilt sensitivity determines how far you have to tilt the tool to produce the maximum tilt ef fect. Y ou ne ed to tilt the pen less at high sensitivity than at low sensitivity . Visi t the W acom web site to learn about [...]

Contents Index Contents 50 Index 50 CUSTOMIZING THE EXPRESSKEYS T o customize the ExpressKeys, select the E XPRE SS K EYS tab. Each key can be customized to perform a Display T oggle, modifier , keys troke, or other function. Important: Some applications can override and control the Expr essKey functions. For details, see using applicat ions integr[...]

Contents Index Contents 51 Index 51 CUSTOMIZING THE T OUCH STRIPS T o customize the T ouch Strips, select the T OUCH S TRIP tab. T ouch Strip functions can be modified to perform various zooming, scrolling, or custom keystr oke actions. For example, you might set a T ouch Strip function to cycle layers when working in Adobe Phot oshop. Y ou can als[...]

Contents Index Contents 52 Index 52 BUTTON FUNCTIONS Customize Cintiq for the way you like to work. Simply use the W acom T ablet control panel to change the button function that is assi gned to a pen tool butto n, Expr essKey , T ouch Strip, or Radial Menu setting. Button function options may vary , depending on your pen disp lay model. Not all op[...]

Contents Index Contents 53 Index 53 FUNCTION NAME DESCRIPTION K EYSTROKE ... Enables you to simulate keyst rokes Select this op tion to display the D EFINE K EYSTROKE dialog box. Enter a keystroke or keystroke combination in the K EYS entry bo x. Keystroke combination s can include le tters, nu mbers, funct ion keys (s uch as F3 ) and modifier keys[...]

Contents Index Contents 54 Index 54 FUNCTION NAME DESCRIPTION R ADIAL M ENU Displays the Radial Menu on yo ur screen. Each level of th e hierarchical menu consists of eight menu slices which may cont ain various feature s and options to choose fr om. B ACK Simulates the B ACK command in brow ser applications. F ORWAR D Simulates the F ORWARD comman[...]

Contents Index Contents 55 Index 55 FUNCTION NAME DESCRIPTION O PEN /R UN ... Opens a dialo g box where you can select a specific application, file , or script to launch. I NK T OGGLE (Mac only .) T og gles the “ink in any applic ation” funct ion of Ink o n and off. Ink recognizes and co nverts your handwriting in to text and in serts it into a[...]

Contents Index Contents 56 Index 56 FUNCTION NAME DESCRIPTION P REC I S IO N M ODE Changes the mapping around the cu rrent pen tip position so t hat you must move the pen farthe r for the screen cursor to cover a specific dist ance on the display screen. This feature can be very u seful for th e precise control of pen or brush strokes. D ISPLAY T O[...]

Contents Index Contents 57 Index 57 FUNCTION NAME DESCRIPTION M ODE T OGGLE .. . T oggles betwee n pen mo de and mouse mode . When using Cintiq on a multiple monitor system, this enable s you to use your pen to contr ol the other monitors in mouse mode. When first se tting a pen b utton to M ODE T OGGLE ..., the M OUSE M ODE dialog box is displayed[...]

Contents Index Contents 58 Index 58 FUNCTION NAME DESCRIPTION S ETTINGS Activates (on your display scr een) an interactive diagram of th e current ExpressKey , T o uch Strip, and pen setting s. The current functions for e ach control are shown. Click on any section of the diagram to op en the appropriate W acom T ablet control panel tab. Y ou can t[...]

Contents Index Contents 59 Index 59 USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a pop-up menu that provides quick access to ed iting, navigation, media contro l functions, and more. • Set a tool button or E xpressKey to the R ADIAL M ENU function. Pr ess the button to display the Radial Menu centered at the scr een cursor position. ?[...]

Contents Index Contents 60 Index 60 W ORKING WITH DISPLAY T OGGLE A Display T oggle feature is availabl e only on multiple monitor systems. Set an ExpressKey or pen side switch to the D ISPLAY T OGGLE function. Then press that button to toggle the screen cursor between Cintiq and your other displays. For example, Cintiq can be used as a pen display[...]

Contents Index Contents 61 Index 61 APPLICATION-SPECIFIC SETTINGS Y ou can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressur e setting in one application and a soft pressur e setting in another . The A PPLIC ATION list enables you to add an ind ividual application to t he list and then cu[...]

Contents Index Contents 62 Index 62 CREATING AN APPLICATION-SPECIFIC SETTING First choose the pen display and input tool for which you want to create an applicat ion-specific settin g. After adding an application, its icon appears in the A PPLICATION list whenever the respective tool is selected in the T OOL list. Select the application and then cu[...]

Contents Index Contents 63 Index 63 CHANGING APPLICATION-SPECIFIC SETTINGS T o change tool settings for a specific application, se lect the tool a nd the application. Then customize the tab settings. REMOVING APPLICATION-SPECIFIC SETTINGS T o remove an application-specific setting: 1. In the T OOL li st, select the tool from whi ch you want to re m[...]

Contents Index Contents 64 Index 64 W ORKING WITH MULTIPLE TOOLS The W acom T ablet control panel is designed to help you customize and ke ep track of the settings for your Cintiq tools. The tool you use to open the control pa nel is automatically selected, and the appropriate tabs for that tool are displayed. T o add a different tool to the T OOL [...]

Contents Index Contents 65 Index 65 RENAMING THE TABLET IN THE TABLET LIST Within the contr ol panel T ABLET list, double-click on the pen display icon. If desired, enter a new name to be used for the pen display icon.[...]

Contents Index Contents 66 Index 66 TROUBLESHOOTING If you are having tr ouble, W acom recommends you do the following: 1. If the W acom driver failed to load prop erly , first perform the recomme nded action in any err or message that may appear on your scre en. If that does not solve the problem, review the tr oubleshooting procedur es in this ch[...]

Contents Index Contents 67 Index 67 T ESTING CINTIQ 1. If the Cintiq power LED does not light, check the following: • First verify that the light on the power adapter is on. If the light is not on, check that the power cable is properly conn ected between the powe r adapter and an active AC outlet. • Check that the power adapter cable is secure[...]

Contents Index Contents 68 Index 68 5. Check the hardwar e control buttons. See t esting contr ols and input tools an d te s t i n g t h e h a r d w a r e control buttons . 6. Check the ExpressKeys. See t esting contr ols and input tools and testing the Expres sKeys . 7. Check the T ouch Strips. See t esting controls and input tools and testing the[...]

Contents Index Contents 69 Index 69 T ESTING CONTR OLS AND INPUT TOOLS If the Grip Pen or the Cintiq controls do not work as you expect, it is a good idea to first check the assigned functions or r eset them to their default conditions. A quick way to r etur n a pen to its default condit ion is to remove it fr om the control panel T OOL list. Do th[...]

Contents Index Contents 70 Index 70 T E S T I N G T H E H ARD WA RE CO N T ROL B UT T O N S 1. With the D IAGNOSTICS dialog box open, observe the T ABLET I NFO column as you test ea ch of the three hardwar e contr ol buttons located on the upper fr ont of your interactive pen displa y . Be sure to select the pen displ ay you ar e testing fr om the [...]

Contents Index Contents 71 Index 71 T ESTING A PEN 1. With the D IAGNOSTICS dialog box open, and while observing the P OINTING D EVICE I NFO column, bring your pen within 5 mm (0.2 inch) of the display scr een. A value for P ROXIMITY , the D EV ICE N AME , D EVICE T YPE , and a D EVICE S/N (serial number) s hould be displ ayed. Be sure to select th[...]

Contents Index Contents 72 Index 72 DISPLAY TR OUBLESHOOTING If you encounter problems with the display portion of the i nteractive pen display , refer to the following tables. Y our problem may be de scribed here and you can try the solution of fered. For more information about color issues, see the documentation that came with your operating syst[...]

Contents Index Contents 73 Index 73 An ‘out of range’ message appears briefly on the display screen. • The input signal fr equency is inco rrectly set or not compatible with the pen display . Set the r efresh rate to a vertical frequ ency that is compatible with your pen display . If your video c ard driver supports adjustment of the horizon [...]

Contents Index Contents 74 Index 74 VGA PROBLEMS The display ripples or flickers. • Press the LC D settings button to open the OSD menu. Choose VGA S ETTINGS and A UTO A DJUST . Then, if necessary , manually adjust pitch and phase. • V erify that the display adapter or video card matches the specificat ions for the interacti ve pen displa y . ?[...]

Contents Index Contents 75 Index 75 PEN TABLET TR OUBLESHOOTING If you encounter problems with the tablet portion of the interactive pen display , see the follo wing tables. Y our problem may be described her e, and you can try th e solution of fered. See the pen display Read Me file for the latest information updates. For additional information, v[...]

Contents Index Contents 76 Index 76 The pen selects everything or will not stop drawing. Open the W acom T ablet control panel and go to the P EN ta b . M o v e t he T IP F EEL slider toward F IRM , or select C USTOMI ZE ... and increase the C LICK T HRESHOLD se t ti n g. If t h is d oe s no t h e lp , se e t esting contr ols and input tools . Doub[...]

Contents Index Contents 77 Index 77 The pen side switch does not work. Be sure you are using only the pe n that came with your product, or a W acom accessory pen specified for use with the Cintiq 22HD. Other pens may not function pr operly on the pen display . Be sure to pr ess the side switch when the pen tip is within 5 mm (0.2 inch) of the pen d[...]

Contents Index Contents 78 Index 78 The line you are drawing does not line up with the location of the scr een cursor . T o function properly , some applicatio ns requir e that the pen be set to pen mode. Make sur e the pen has not been toggled to mouse mode. If you have set the pen to pen mode and t he problem still exi sts, then you may have a co[...]

Contents Index Contents 79 Index 79 WINDOWS-SPECIFIC PR OBLEMS Y ou suspect the pen di splay prefer ences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the W acom T ablet Preference File Utility to work with prefer ences. Close any open applications. Click the ST ART icon and select A LL P ROG R AM S[...]

Contents Index Contents 80 Index 80 MAC-SPECIFIC PROBLEMS At startup, a d ialog box appears telling you that either the driver failed to load or the pen display prefer ences have not yet been created. The tablet porti on of the pen display was not detected at st artup. Make sure the USB cable is secur ely connected to an active USB port on your com[...]

Contents Index Contents 81 Index 81 Ink does not work correctly with the pen display . There may be a problem with the Ink pr eferences. Remove the damaged pr efer ence files as follows. They will be r e-crea ted when you enable handwriting recogn ition. 1. Open S YSTEM P REF ERE N CE S , choose S HOW A LL and select I NK . Then turn off handwritin[...]

Contents Index Contents 82 Index 82 T ECHNICAL SUPPORT OPTIONS If you have a problem with your Cintiq intera ctive pen display , first check the appropriate install ation section in this manual to make sure the pen display is installed correctly . Then review the t roubleshooting procedur es. If you cannot find the answer in this manual, you ma y f[...]

Contents Index Contents 83 Index 83 OBTAINING SOFTWAR E UPDATES W acom periodically updates the tablet software driver to maintain compatibil ity with new p roducts. If you are having a compatibility problem betw een Cintiq and a new hardwar e or softwar e pr oduct, it may be helpful to download a new softwar e driv er (when available) fr om the In[...]

Contents Index Contents 84 Index 84 FREQUENTLY ASKED QUESTIONS This section provides answers to some of the more commonly asked qu estions about Cintiq. T o br owse more F AQs, visit the W acom web si te for your region. Will Cintiq work in al l applications? What software applications support Cintiq features? Can I have Cintiq and a mouse connecte[...]

Contents Index Contents 85 Index 85 Can I use older W acom input tools with Cintiq? Pens and accessories are generally specific to the product model they co me with, so they may not b e inter changeable. V isit the W acom web sit e for your re gion and check the Customer Care Knowledg e Base for details. The installer is asking for a passwor d. Wha[...]

Contents Index Contents 86 Index 86 CARE AND MAINTENANCE This section pr ovides ti ps for the car e and mainte nance of your Cintiq 22HD interactive pen display . Caring for Cintiq Replacing the pen nib CARING FOR CINTIQ Keep the Grip Pen and the Cintiq LCD scre en surface clean. Dust and dirt particles can stick to the pen and cause excessive wear[...]

Contents Index Contents 87 Index 87 REPLACING THE PEN NIB T o protect your pen display fr om scratching and for be st performance, periodically replace your pen nibs. Important: Replace the pen nib befor e or when it looks li ke this: 1. Unscrew the pen stand base to access the nib removal tool and replacement nibs. 2. Clasp the old nib and pull it[...]

Contents Index Contents 88 Index 88 3. Slide the end of the new nib straight into the barrel of the pen. Fi rmly push t he nib until it stop s. For replacement parts, see or dering parts and accessories . Important: • When not in use, place the pen in the pe n stand or lay it flat on your desk. • When the optional Airbrush is not in use, lay it[...]

Contents Index Contents 89 Index 89 OTHER USEFUL INFORMATION This section includes instructions on how to mana ge your Cintiq pr eference s, uninstall the product so f tw are , a nd m ore . Optional display configurations Using an alternate m ount or stand Cable removal and r eplacement Uninstalling Cintiq Using the Express V iew display Managing p[...]

Contents Index Contents 90 Index 90 OPTIONAL DISPLAY CONFIGURATIONS After mounting the pen display on the Cintiq stand, you can r otate the pen display to a variety of posi tions. If you do not plan to rotate the pen display and want to fasten it more secur ely to the stand, install the rotation lock screws as shown below . T o lock Cintiq to the d[...]

Contents Index Contents 91 Index 91 USING AN ALTER NATE MOUNT OR STAND If using Cintiq in an instal lation that requires the use of an alternate mounting platform, you can mount the pen display onto any stand or mounting platform conforming to the VE SA MIS-D 100/100 (4 screw) standard. Notes: Required mounting scr ews are 4 mm wide with a 0. 7 mm [...]

Contents Index Contents 92 Index 92 4. Review the instructions that came with your stand or mounti ng platform. Be sure you understan d them, and follow all instructions carefu lly . Pay attention to any cautio ns or other safety information. 5. Using the appropriate V ESA mounting screws for you r platform and as indicated above, firmly attach the[...]

Contents Index Contents 93 Index 93 5. Study the bearing hub components. Y ou should have two bearing hub sections , a bearing stopper , and four scre ws. Locate the bearing stopper within one of the bearing hub sections. Either hub section ca n be used as they ar e identical parts. 6. T aking care not to dislodge the bearing stopper fr om the hub [...]

Contents Index Contents 94 Index 94 CABLE R EMOVAL AND R EPLACEMENT If you should need to remove or r eplace a Cintiq cable, follow the below procedur e. Remove a cable : 1. T ur n off your computer and power off Cintiq. Disc onnect all cables from between the pen display and your computer . 2. Remove Cintiq from the displa y stand . Place the pen [...]

Contents Index Contents 95 Index 95 Replace a cable : 1. Connect the cable to the pen display . Make sure to tighten any connector thumbscr ews. 2. Properly seat the cable and install the cable clip. 3. Carefully r eplace the rear cover , making sure no t to crimp any cables beneath it. Use the corr ect screws when r eplacing the cover , and do not[...]

Contents Index Contents 96 Index 96 UNINSTALLING CINTIQ Follow the appropriate pr ocedure below to r emove the Wacom driver softwar e and the Cintiq interactive pen display from your system. Important: When you r emove the W acom driver softwa re, your interactive pen display will no longer operate with full tablet functionali ty but w ill continue[...]

Contents Index Contents 97 Index 97 USING THE EXPR ESS V IEW DISPLAY Pr ess a T ouch Strip Mode button for 2 seconds or mor e to activate the Expr ess V iew display on your primary monitor . The display s hows the current Expr essKey setting(s). The Express V iew display closes ap proximately 1 second after you r elease the T ouch Strip Mode button[...]

Contents Index Contents 98 Index 98 MANAGING PR EFERENCES Use the W acom tablet prefer ences utility to manage yo ur pen display prefer ences for single or multiple users. Windows : First close any open applications. Th en open the utility by clicking the START icon and selecting A LL P ROG R AM S . Select W ACOM T ABLET and W ACOM T ABLET P REF E [...]

Contents Index Contents 99 Index 99 INSTALLING MULTIPLE TABLETS Any pen display or tablet that has been detected on your system will appear as an icon within the W acom T ablet control panel T ABLET list. T o add a new pen display or tablet , connect it to your computer . The system will automatically find the pen display or tablet and initialize i[...]

Contents Index Contents 100 Index 100 USING APPLICATIONS INTEGR ATED FOR TABLET CONTR OL Some softwar e applications may be designed to dir e ctly contr ol Expr essKey or T ouch Strip functions. When working in an application that has been integrat ed in this manner , the ExpressKeys or T ouch Strips may perform dif ferent ly than the function that[...]

Contents Index Contents 101 Index 101 IMPORTING EXPERT SETTINGS The import expert settings feature enables you to import customized Wacom T ablet control panel settings that have been specified in an XM L (Exten sible Markup Language) f ile. • Some softwar e developers may cr eate custom settings files which ar e specifically designed to provide [...]

Contents Index Contents 102 Index 102 PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows 7 and Vista pr ovide extensive support for pen input. Pen features ar e supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and Windows V ista Home Basic. Use Cintiq and your W acom pen for quick, intuitive resul[...]

Contents Index Contents 103 Index 103 Search the Micr osoft web site f or enhanced information about digital inking in Wind ows. Y ou can also visit the W acom web site at www .wac om.com and search digital inking in Windows. Note: The following workarounds in the W acom software driver impr ove performance in Windows 7 and Vis ta : • The Pen Fli[...]

Contents Index Contents 104 Index 104 OR DERING PARTS AND ACCESSORIES To p u r c h a s e available parts and accessories , refer to the W acom pen display Read Me file and see who to call for your region. Y ou can also do the following: • In the USA or Canada , call 1.888.884.1870 (toll-fr ee) or visit W acom’ s web site at http://dir ect.wacom[...]

Contents Index Contents 105 Index 105 GLOSSARY Active area . The area of the pen display where your Cintiq tools ar e detected. Application-specific settings . Cintiq tool and pen disp lay se ttings that have been customized for individual applications. The W acom T ablet co ntrol panel enables you to customize a tool to behave uniquely in differ e[...]

Contents Index Contents 106 Index 106 Mouse speed . A setting that allows you to adjust the speed at which your screen cursor mov es when using mouse mode. Nib . The replaceable pen tip. Parallax . The angular distortion of an object’ s positi on when viewed through glass or other medium. Y ou must calibrate the pe n display to compensate for th [...]

Contents Index Contents 107 Index 107 Tilt sensitive . A quality of the pen tip and eraser that senses the amount of tilt between the tool and t ablet. This is used to create natural-looking pen, brush, and eraser strokes in applicatio ns that ar e tilt sensitive. To u c h S t r i p s . The customizable control strips located on the back of the pen[...]

Contents Index Contents 108 Index 108 INDEX About the manual 5 Accessories available 104 ordering 104 Adding a new tool 64 Adjusting, pen display 36 Applications, integrated for tablet control 100 Application-specific settings changing se ttings 63 creating 62 removing 63 working with 61 Auto-sync 36 Box contents 6 unpacking 6 Button functions 52 C[...]

Contents Index Contents 109 Index 109 ExpressKeys 29 testing 70 using 31 Factory presets 36 F A Qs (Frequently Asked Questions) 84 Features display stand 8 pen 21 pen display 18 Front view , pen display 19 Functions, butt on 52 General pr oblems, trouble shooting 75 Handedness, conf iguring for 24 Ha rd w a re co n t ro l b u t to n s testing 70 us[...]

Contents Index Contents 110 Index 110 Requirements, system 13 Rotation, adjust ing 11 Setting up 13 Settings changing for specific application an d tool 63 On Screen Display (OSD) 37 removing 63 user 36 Side switch, using 27 Software installation 17 updates 83 Stand, using alternate 91 System requirements 13 T ablet, renaming in T ablet list 65 T e[...]

Contents Index Contents 111 Index 111 W ACOM INTER NATIONAL OFFICES W ACOM T ECHNOLOGY CORPORATION WA C O M E U R O P E G M B H 1311 SE Cardinal Cour t Europark Fichtenh ain A9 V ancouver , WA 98683 47807 Kr efeld U.S.A. Germany T elephone: +1.36 0.896.983 3 Inter net: http ://www .wacom.eu Fax: +1.360. 896.9724 W ACOM CO., LTD. JAPAN T ABLET SALES[...]