Western Digital Sentinel DX4200 manual

WD Sentinel DX4200 Storage Server Administrator and Maintenance Guide ™[...]

WD ® Service and Support Should you encounter any problem, please give us an opportunity to addr ess it before r eturning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com . If the answer is not available or if you prefer , please contact WD at the best telep[...]

T ABLE OF CONTENTS – i WD SENTINEL DX4200 ADMINISTRA TOR AND MAINTENANCE GUIDE WD® Service and Support ................................i i WD Guardian Services ...................................i i 1 Important User Information .................... 1 Important Safety Instructions .............................. 1 Handling Precautions ............[...]

T ABLE OF CONTENTS – ii WD SENTINEL DX4200 ADMINISTRA TOR AND MAINTENANCE GUIDE Replacing Drives ...................................... 3 3 Shutting Down ........................................ 3 4 7 Troubleshooting ............................ 3 5 First Steps Checklist ................................... 3 5 Specific Problems and Corr ective Ac[...]

1 IMPORTANT USER INFORMATION 1 WD SENTINEL DX4200 ADMINISTRA TOR AND MAINTENANCE GUIDE Important User Information Important Safety Instructions Handling Pr ecautions Recording Y our WD Product Information About This Guide Important Safety Instructions This device is designed and manufactured to assur e personal safety . Improper use can result in e[...]

IMPORTANT USER INFORMATION 2 WD SENTINEL DX4200 ADMINISTRA TOR AND MAINTENANCE GUIDE Handling Pr ecautions WD pr oducts are precision instruments and must be handled with care during unpacking and installation. The WD Sentinel server may be damaged by r ough handling, shock, or vibration. Be aware of the following pr ecautions when unpacking and in[...]

2 2 PRODUCT OVERVIEW 3 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Pr oduct Overview Getting to Know Y our WD Sentinel DX4200 Server Key Featur es System Requir ements and Compatibility Information T echnical Specifications Product Views Indicators LEDs Where to Find Help Getting to Know Y our WD Sentinel DX4200 Server Congratulations on[...]

PRODUCT OVERVIEW 4 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Windows Storage Spaces W ith W indows Storage Spaces, you can cr eate large storage spaces and add more drives to them when you run low on pool capacity . W ith the minimum of at least two WD-populated drives, you can have two or more drives in the storage pool (data parity) [...]

PRODUCT OVERVIEW 5 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Package Contents  WD Sentinel Storage Server  1 RJ-45 Ether net cable  1 -1.8 meter power adaptors with cord  2 door lock keys  Basic Installation Guide WD Sentinel DX4200 1.8 meter power cord and power adaptor Ethernet cable Basic Install Guide[...]

PRODUCT OVERVIEW 6 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE For information on additional accessories, visit: System Requir ements and Compatibility Information US www .shopwd.com or www .wdstore.com Europe • Austria: www .wdstore.de • United Kingdom: www .wdstore.eu • France: www .wdstore.fr • Italy: www .wdstore.it • Germa[...]

PRODUCT OVERVIEW 7 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE T echnical Specifications Specification Description Interfaces • 2 High performance (10/100/1000) Gigabit Ethernet connections • 4 ports of powered USB 3.0 • 1 VGA Port • 2 Power Supplies (DC in) Supported protocols CIFS/SMB, NFS, HTTP , HTTPS, WebDA V Internal hard d[...]

PRODUCT OVERVIEW 8 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Pr oduct Views Front View LEDs 1 Power LED • Solid Blue indicates boot status • Solid blue once booted, with no pending fault conditions, indicates a good operational state • Flashings RED indicates a fault condition 2 Ethernet Port LEDs • Flashing green indicates act[...]

PRODUCT OVERVIEW 9 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Back View VGA port USB 3.0 ports Gigabit Ethernet ports 1&2 Recovery button External DC In Power port System Fan External DC In Power port Kensington ® Security Slot[...]

PRODUCT OVERVIEW 10 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Indicators LEDs The LEDs on the WD Sentinel device identify the status of the unit. Component Icon Description Ethernet ports Connects the device to a local network. DC In connector Connects the device to a DC power cord and the power outlet. Recovery button RECOVER Y Button[...]

PRODUCT OVERVIEW 11 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Wher e to Find Help This manual provides step-by-step instructions and other important information regarding your WD product. It is meant for the person serving as the administrator of the WD Sentinel DX4200 device. Y ou can download translated versions and updates to this m[...]

3 CONNECTING THE SERVER AND GETTING STARTED 12 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Connecting the Server and Getting Started Administrator Responsibilities How the WD Sentinel Fits into Y our Office Connecting the WD Sentinel Server to Y our Network Setting up your WD Sentinel Server (one time only) This chapter steps you though [...]

CONNECTING THE SERVER AND GETTING STARTED 13 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Connecting the WD Sentinel Server to Y our Network Use the following steps to physically connect your WD Sentinel DX4200 server to your network. 1. Connect your monitor to the VGA port on the rear of your WD Sentinel server . 2. Connect your USB keyb[...]

CONNECTING THE SERVER AND GETTING STARTED 14 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Setting up your WD Sentinel Server (one time only) Y our WD Sentinel server is now ready to be configured. This section describes how to use the one time setup wizard to configure your server for first use. 1. Select a language from the localization [...]

CONNECTING THE SERVER AND GETTING STARTED 15 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE 4. Enter and confirm the Administrator password (must be at least 8 characters long and contain at least three of the following categories: uppercase letters, lower case letters, numbers, and symbols; spaces are allowed). Y ou will use this user name[...]

CONNECTING THE SERVER AND GETTING STARTED 16 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE 7. Select Enable E-mail alerts to send an email when an alert occurs on your device, then complete the following fields : Note: T o skip this step, click Skip . a. E-mail Recipient : Enter the email addresses of those individuals who will r eceive an[...]

CONNECTING THE SERVER AND GETTING STARTED 17 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE 8. Select the check box next to all updates on the scr een, if updates are available, then click Next . Note: T o skip this step, click Skip The Softwar e update Status screen displays the progr ess of your update. When the update is finished, the fo[...]

4 MANAGING THE WD SENTINEL SERVER 18 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Managing the WD Sentinel Server WD StorCentral Shutting Down and Rebooting the Server This chapter assumes you have followed the Administrator's Basic Install Guide to initialize the WD Sentinel server or have followed the steps outlined in “Connectin[...]

MANAGING THE WD SENTINEL SERVER 19 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE The WD StorCentral Home page displays: Navigation Bar The Navigation Bar allows you to access the features available within WD StorCentral. Navigation T ask Description Home The Home page provides at-a-glance information about your WD Sentinel device. Health T[...]

MANAGING THE WD SENTINEL SERVER 20 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Home The Home page provides at-a-glance data designed to give you the information you need to manage your device. System Capacity The System Capacity area provides the amount of allocated and unallocated capacity on your device. Allocated capacity displays in [...]

MANAGING THE WD SENTINEL SERVER 21 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE System Alerts The System Alerts area identifies the number of system messages currently active on your device. Ther e are 3 types of system alerts:  Critical : Critical alerts are sent when an err or or a problem occurs with your device, usually a system fa[...]

MANAGING THE WD SENTINEL SERVER 22 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Domain Information The Domain Information for your device displays in this area. This includes the server name and the domain name. T o view Domain details:  Click the magnifying glass in the right cor ner of the Domain area. The System Properties dialog di[...]

MANAGING THE WD SENTINEL SERVER 23 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Health Page The Health page allows you to monitor the temperatur e of the boot drive, storage drives and CPU, identifies power supply activity , and indicates the speed of the fan. The Health page is divided into two areas: System and Power Supply . T o open t[...]

MANAGING THE WD SENTINEL SERVER 24 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Power Supply The Power Supply area displays the status and the on/off value for each power supply . Storage The Storage page allows you to:  Manage the data drives through the Server Manager application.  Buy r eplacement storage fr om the WD Store.  [...]

MANAGING THE WD SENTINEL SERVER 25 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Managing Storage The WD Sentinel server drives ar e managed using Ser ver Manager . The Server Manager console pr ovides you with a consolidated view of the server , including information about server configuration, status of installed roles, and links for add[...]

MANAGING THE WD SENTINEL SERVER 26 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Allocated / Unallocated Capacity Details: Provided below is a description of the information available in the Allocated Capacity Details and the Unallocated Capacity Details areas: Details Description Resiliency • RAID level: This ar ea identifies the RAID l[...]

MANAGING THE WD SENTINEL SERVER 27 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Settings The Settings Page allows you to register your device, update the device softwar e, and set up audible and email alerts. T o open the Settings Page, click Settings on the Navigation bar . Product Registration The Pr oduct Registration ar ea allows you [...]

MANAGING THE WD SENTINEL SERVER 28 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Software Updates Periodically , WD issues software updates for your WD Sentinel server . The Software Update area allows you to update WD Sentinel device software automatically or manually . Please note that this area only allows you to apply software updates [...]

MANAGING THE WD SENTINEL SERVER 29 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Setup Email Alerts Receiving email alerts allows you to monitor certain server issues as they occur . T o setup email alerts: 1. In the Setup E-mail Alerts ar ea, click Setup . 2. Select Enable E-mail alerts to send an email when an alert occurs on your device[...]

MANAGING THE WD SENTINEL SERVER 30 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Help The Help page identifies the softwar e version, copyright information, and ways for you to get help for your device. T o open the Help Page, click Help on the Navigation bar. About The About area identifies the current version of the software. Support The[...]

MANAGING THE WD SENTINEL SERVER 31 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Shutting Down and Rebooting the Server The WD Sentinel server is intended to be on at all times, providing shared data. A best practice is to avoid turning the unit off. However , if it does become necessary (for example, moving the server to a dif ferent loca[...]

5 MANAGING STORAGE ON THE WD SENTINEL SERVER 32 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Managing Storage on the WD Sentinel Server Storage Spaces Setting Up Y our Drives Recovering fr om a Failed Drive Storage Spaces Storage Spaces is a W indows storage virtualization technology which succeeds Logical Disk Manager and allows for the [...]

6 BEST PRACTICES 33 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Best Practices Setting up the WD Sentinel Server Using the WD Sentinel Server Efficiently Replacing Drives Shutting Down The following practices help you use the WD Sentinel server and protect your data ef ficiently and safely . Setting up the WD Sentinel Server  Change t[...]

BEST PRACTICES 34 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Shutting Down  Unclean shutdowns are har d on your system. T o assure that the unit always experiences clean shutdowns and the best data integrity , use an Uninterruptible Power Supply (UPS).  T o avoid possible corruption, do not unplug the power from the unit while it [...]

T ROUBLESHOOTING 35 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE T r oubleshooting 7 First Steps Checklist Specific Pr oblems and Corr ective Actions For any issue, first ensure that you ar e using the latest firmware for the WD Sentinel server . See “Software Updates” on page 28 for instructions. First Steps Checklist  Is the powe[...]

T ROUBLESHOOTING 36 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE BIOS Repaired Reboot Required Y our system is currently running on the secondary BIOS. A reboot is requir ed to attempt a repair of your BIOS. Y our system is running on the secondary BIOS. An attempt will be made during the reboot to run the system on the primary BIOS. BIOS[...]

T ROUBLESHOOTING 37 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Imminent Drive Failure S.M.A.R.T early detection found a prematur e drive failure condition on one of the data drives. Replace the defective drive as soon as possible to stop RAID from going into a degraded state. Imminent Failure Boot Drive <Drive Name> S.M.A.R.T earl[...]

8 REGULATORY AND W ARRANTY INFORMATION 38 WD SENTINEL DX4200 ADMINISTRA TOR AND MAINTENANCE GUIDE Regulatory and W arranty Information Regulatory Compliance Limited W arranty Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions:  This device may not cause harmful interference.  This dev[...]

REGULATORY AND W ARRANTY INFORMATION 39 WD SENTINEL DX4200 ADMINISTRA TOR AND MAINTENANCE GUIDE Safety Compliance Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1: Safety of Information T echnology Equipment. Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1: Sûreté d'équipement de technologie de l'information.[...]

REGULATORY AND W ARRANTY INFORMATION 40 WD SENTINEL DX4200 ADMINISTRA TOR AND MAINTENANCE GUIDE Envir onmental Compliance (China) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requir es maintenance, either contact the dealer fr om whom you originally purchased the Product or v[...]

REGULATORY AND W ARRANTY INFORMATION 41 WD SENTINEL DX4200 ADMINISTRA TOR AND MAINTENANCE GUIDE including, but not limited to accidental, consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in connection with the pur chase, use, or performance of the Pr oduct, even if WD has been advise[...]

9 APPENDIX 42 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Appendix Hardwar e Replacement Procedur es WD Sentinel DX4200 Administrator Reference Sheet Har dware Replacement Pr ocedur es Before Y ou Begin Replacing a Hard Drive Removing the Unit Cover Replacing the SODIMM Memory Module Adding a Boot Drive This chapter pr ovides the steps n[...]

APPENDIX 43 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Replacing a Har d Drive It is simple to replace a drive in your WD Sentinel server . First, make sur e to go to the WD Stor e to purchase a compatible replacement drive. For a complete list of appr oved drive models, sear ch for Answer ID 9443 in the WD Knowledge Base at http://supp[...]

APPENDIX 44 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE What you’ll Need:  Replacement har d drive Replacing a Har d Drive Use the following steps to r eplace a drive in your WD Sentinel server . 1. Unlock and open the drive door (Figure 1). Figure 1. Open drive door 2. For a failed drive, verify that the LED for the failed drive is[...]

APPENDIX 45 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE 5. Slide the appr oved replacement drive into the drive bay , making sure that it is properly seated and is facing the corr ect direction. Figure 3. Replace hard drive 6. Using some force, snap the drive handle shut. 7. Close and lock the door on the front of the server , making sur[...]

APPENDIX 46 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Replacing a Server Fan When a fan requir es replacement, you will r eceive an email Alert indicating that ther e is a problem with the WD Sentinel server fan. The fan in the WD Sentinel server are “cold swappable.” This means that the WD Sentinel server must be shut down prior t[...]

APPENDIX 47 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE 5. Carefully lower the fan plate toward you then lift the fan plate out of the unit (Figure 5). Figure 5. Remove fan 6. Gently place the replacement fan into the unit, ensuring that the orientation of the fan is corr ect and that the fan interface connector is connected. 7. Replace [...]

APPENDIX 48 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Removing the Unit Cover Use the following steps remove the cover on the WD Sentinel DX4200 device. These steps are necessary to r eplace certain internal parts. T o shut down your WD Sentinel server , follow the steps outline in “Shutting Down and Rebooting the Server” on page 3[...]

APPENDIX 49 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Replacing the SODIMM Memory Module The SODIMM memory module in the WD Sentinel server is “cold swappable.” This means that the WD Sentinel server must be shut down prior to your module replacement. T o shut down your WD Sentinel server , follow the steps outline in “Shutting D[...]

APPENDIX 50 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE 5. On the top of the unit, loosen and remove the six (6) scr ews holding the PCBA unit in place. Figure 7. Remove screws from PCBA unit 6. Carefully lift the PCBA up and away from the r est of the unit, then gently place the flipped assembly on a stable flat surface. 7. Remove and r[...]

APPENDIX 51 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE 8. Once the 2PL-SODIMM module has been added or updated, r eplace the PCBA back on the WD Sentinel device, ensuring that the cables are again attached to the assembly and that the PCBA is properly seated. Replace and tighten the six (6) screws holding the PCBA in place. Note: Do not[...]

APPENDIX 52 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE Adding a Boot Drive The WD Sentinel server comes a 2.5-inch boot drive pre-installed with W indows Storage Server 2012 R2 W orkgroup and specialized har dware services and drivers. The pr e-installed boot drive(s) provides the ability to keep the OS running from the boot drive while[...]

APPENDIX 53 WD SENTINEL DX4200 ADMINISTRATOR AND MAINTENANCE GUIDE WD Sentinel DX4200 Administrator Refer ence Sheet Provided below is a reference sheet that allows you to keep all of the useful information associated with your WD Sentinel DX4200 server in one location. Enter the information identified below and keep this checklist in a safe locati[...]

INDEX 54 WD SENTINEL DX4200 ADMINISTRA TOR AND MAINTENANCE GUIDE Index A accessing WD StorCentral 18 accessories 5 Administrator Reference Sheet 53 Administrator responsibility 12 Allocated / Unallocated Capacity 25 audible alerts 29 automatically updating WD software 28 B best practices replacing drives 33 setting up WD Sentinel DX4200 33 shutting[...]

INDEX 55 WD SENTINEL DX4200 ADMINISTRA TOR AND MAINTENANCE GUIDE S safety compliance 39 safety instructions 1 scheduling WD software updates 28 server setting up 18 shutting down 31 server fan replacing 46 service obtaining 40 setting up your server 14 shutting down the server 31 software updates 28 WD 28 specifications 7 storage managing 32 Storag[...]

Information fur nished by WD is believed to be accurate and r eliable; however , no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD r eserves the right to chang[...]