Wyse Technology 883681-08 Rev. E manual

Users Guide Wyse ® Winterm™ 1 series, Based on W yse Thin OS Issue: 121906 PN: 883681-08 Rev . E[...]

Copyright Notices © 2006, Wyse T echnology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. Y ou may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or compute r language, in any form or by any means, electronic, mechanical, magnet ic, optica l, ch[...]

Thin Client Requir ement s Compliance FCC Compliance Model SX0, Product S10 thin clients meet Class B requirements. IEC/EN Compliance Model SX0, Product S10 thin clients meet Class B requirements. Canadian DOC Notices Refer to the previous section, “ Thin Client Requirements Compliance ,” to find out to which model thin client each of the state[...]

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Content s 1 Introduction 1 About this Guide 1 Organization of this Guide 1 Wyse T echnical Support 1 Related Online Resources Available at Wyse 2 2 Getting St arted 3 What Happens When Y ou T u rn on Y our Thin Client 3 Accessing the Enterprise Servers Available 3 Signing-on 5 Changing Y our Password 5 Understanding Y our User Profile 6 Knowing Y o[...]

vi Contents 4 Using and Configuring Access Connections 43 Using Ethernet Direct Access 43 Using Wireless Direct Access 43 Configuring PPPoE Access 44 Configuring Dialup Modem Access 45 Configuring PPTP VPN Access 48 5 Using the Network T est T o ols 51 Using Ping 51 Using T race Route 52 Figures 53 Tables 55[...]

1 Introduction Wyse ® Winterm TM 1 series Thin Clients use Wyse Thin OS. These highly optimized thin clients provide ultra- fast access t o applic ations, files, and network resources ma de available on ma chines host ing Citrix™ ICA an d Microsoft™ RDP session services. Loca lly installed sof tware permits remote administra ti on of the thin [...]

2 Chapter 1 Related Online Resour ces A vailable at Wyse Wyse ® Winterm TM 1 series Thin Client features c an found in the Datasheet for your specific thin client model. Datasheets are available on the Wyse W eb site at: http://www .wyse.com/s erviceandsup port/supp ort/docume ntindex.asp . The Administrators G uide : Wyse ® Winterm TM 1 series, [...]

2 Getting S t arted This chapter provides informatio n to help you quickly get started using your thin client. It describes basic thin clien t functions and prov ides instru ctions on using the Desktop an d Connect Manger to ma nage the connections an d applications available for you to use. What Happens When Y o u T u rn on Y our Thin Client What [...]

4 Chapter 2 dialog box by selecting it from the desktop me nu. This dialog box also can be set to open automatically on system s tart-up. Fo r information on the PPPoE Manager dialog box, refer to "Configuring PPPoE Access." • Dialup Modem - If both the Dialup Manager and the Connect Manager open automatically when the th in client is t[...]

Getting Started 5 Signing-on After a connection to the ente rp rise intranet is est ablished, sign-on to the network and/or session services may or may not b e required (depending on a Globa l profile option set by the network administrator , the sessio n serv ers, or any requirem ents of PNAgent/PNLite services). If sign-on to the enterprise in tr[...]

6 Chapter 2 Note If you are using both PNAgent/PNLite and a User pr ofile, the user name must be defined in the Windows domain to be used and the passwor d must be the same for both the domain an d the User profile. In a Virtual Desktop environment, user authentication is made against the Vir tual Desktop Broker (the user name an d password are sto[...]

Getting Started 7 Knowing Y our Assigned Pr ivileges and User Mode As a thin client operato r , you have a thin c lient account with certain privileges. Y our thin client account is a set of application connect ion definitions and thin client configuration settings that are grouped unde r a privilege level and assigned to you by your administrato r[...]

8 Chapter 2 User Modes User Modes define you r login state and include the following ty pes of us er: • Guest user - The Guest user mode logs on using the Glo bal profile only (no User profile is available) and does not need a password. But the Guest user will be disabled if no connection is defined in the Global profile. The Gu est user cannot a[...]

Getting Started 9 file). This pr events Low-pr ivileged and Non-privileged users from accessing the Network Setup dialog box b y resetting the thin client or through system rest art to S tand-alone user mode. Caution If a thin client accesses the enterprise intranet throug h Dial-up or PPT P and the thin client is locked-down, a user attempting to [...]

10 Chapter 2 Note Depending on how the servers and applications ar e configured, signing of f from or shutting down the thin client may not necessarily close/open server sessions. Ge nerally , you should c lose sessio ns before si gning-off from or shutting down the thin client. Using the Desktop The desktop has a plain background with a horizo nta[...]

Getting Started 11 Use the following guidelines: • Icons representing availabl e server connections and published applications are displayed on the ba ckground. Hovering t he mo use pointer over an icon pops-u p information about the conn ecti on. Right-clicking (or left-clic king if the mouse buttons are reversed ) on an icon opens a Connection [...]

12 Chapter 2 Underst anding the Wi ndow Display Modes The thin client s allow three dif ferent display modes, including: • St andard window - Window fr ame, title bar , conten t area, including icons, and so on. This mode is available for use with any connection. • Seamless win dow - Seamless display . This mode is available for use with publis[...]

Getting Started 13 Neighborhood se tup on the server . These icons display on the desktop an d in various places (for example , Systray and the user Desktop submenu application selections) depe nding on the Citrix server config uration. For more informa tion on configuring the resolution an d refresh rate for the monitor used with the thin client, [...]

14 Chapter 2 The System Setup submenu provide s access to the following local system setup dialog boxes: • Preference - Allows user selection of thin c lient parameters that are a matter of personal prefere nce. For more information on the System Preference dia log box, refer to "Setting System Preferences." • Network - Facilitates se[...]

Getting Started 15 Accessing the PPPoE Manager Selecting PPPoE Manager in the Desktop menu opens the PPPoE Manager dialog box. Use this dialog box to configure or start PPP connection over Ethernet to a DSL modem. The terminal can be configured to run PPPo E to connect to W ANs through DSL modems to eliminate the need of inst alling a DSL router be[...]

16 Chapter 2 Using the Connect Manager Clicking the Connect Manager button on the task bar opens the Connect Manager . The Connect Manager has a list of con nection entries and a set of comman d buttons available for use with the connections. Note Non-privilege users canno t view the Connect Ma nager . Figure 4 Connect Manager (High-privileged user[...]

Getting Started 17 ( enablelocal=yes ), locally-defi ned connection definitions can be saved in th ese cases. • St and-alone user - Locally-d efined connections ar e ret ained when the thin client restart s or is shut down (there is no individual log-on). Network configur ation settings must be made locally . • Settings - Clicking Settings open[...]

18 Chapter 2 Configuring ICA Connections If you open the Connection Settings dialog box for an ICA connectio n (select the ICA connection in the Conne ct Manger and click Settings ), you can view and configure the connection (to add new ICA connectio ns, use New in the Co nnect Manager). Figure 5 Connection Settings (ICA) - Server option Note If yo[...]

Getting Started 19 Use the following guidelines: • Server or Published Ap plication - Select the type of connection to which the settings apply . • Connection Descr iption - Enter the descr iptive name that is to appear in the connection list (38 ch aracters ma ximum). • Browser Servers IP - Enter a de limited (comma or semicolon) list of IP [...]

20 Chapter 2 Figure 7 Connection Settings (ICA) - Options t ab Use the following guidelines: • Application (127 characters maximum) and Working Directory (63 charac ters maximum) - Enter an initialization string and arguments, including an associa ted working directory , that you want to star t automatically on the server when the connection is m[...]

Getting Started 21 • Re-connect af ter disconnect - When selected, causes the th in client to automatically reconnect to a session afte r a non-operator-in itiated disconnect. If s elected, the wait interval is that set in the Delay before re-connecting box or the user prof ile for yes (20 seconds) or seconds . The defaul t is 20 seconds if ther [...]

22 Chapter 2 button next to the list box to make the sele ction you want). For example, a list of WTS servers on the local network from which you can select. Note The server name may be resolved usi ng on e of two mechanisms: DNS, and WINS. DNS uses the default domain nam e in the network control p anel to attempt to construct an FQDN but will also[...]

Getting Started 23 • Colors - Select the color depth of the RDP session. If High Colors (16 bits) or Tr u e Colors is selected and the RDP server does not s upport this color depth, the thin client renegotiates the color de pth to the lower value (for example, 25 6 Colors (8bit s)). Note For some thin clients versions, only th e 256 Colors (8 bit[...]

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3 Setting Up the Thin Client This chapte r contains inform ation to hel p you set up your thin client using the System Setup submenu. Since the setup information for individual us ers (user profile) is stored in a remote database, ve ry little setup is required of a thin client operator . Y our user profile is loaded into the thin clie nt when you [...]

26 Chapter 3 Setting System Preferences The System Preference dialog box allows you to select personal pr eferences such as time zone, screen saver , mouse speed and lef t/right buttons, keyboard language, and so on. Figure 10 System Preference - General t ab Use the following guidelines: • Time Zon e - Allows you to select a time zone where the [...]

Setting Up the Thin Client 27 Figure 1 1 Syst em Preference - Ad vanced tab • Character Se t - Select the character set (Each characte r is represented by a number . The ASCII character set, for example, u ses the numbers 0 through 127 to represent all English characters as well as special cont rol characters. Eu ropean ISO character se ts are si[...]

28 Chapter 3 • Delay before repeat - Repeat parameters for held-down key . Delay before repeat selectable from 1/5 second to 2 seconds , or no repea t . The default is 1/3 second . • Repeat Rate - Select Slow , Me dium , or Fast . The default is Medium . Configuring Network Settings The Network Setup dialog box allows you to configure thin clie[...]

Setting Up the Thin Client 29 • No local Ethernet, Modem dialup only - Select this option if the thin client will access a network through a dial-up mode m (for more information, refer to "Configuring Dialup Modem Access"and "Config uring Serial Communicatio ns." • No local LAN, invoke PPPoE only - Select this option if the [...]

30 Chapter 3 Figure 13 Network Setup - Name Servers tab Use the following guidelines: • DNS Domain and DNS Servers - Use of DNS is optional. DNS allows you to specify remote systems by their hos t nam es rather than IP addresses. If a spec ific IP address (instead of a name) is enter ed for a connection, it rather than DNS will be used to make th[...]

Setting Up the Thin Client 31 Figure 14 Network Setup - Se rvers t ab Use the following guidelines: • File Servers/Path , Username , and Password - IP address or host na me of the FTP server that provides th e system software and update ima ges. The address can be supplied through DHCP if DHCP is us ed. Use the follo wing guidelines: • File Ser[...]

32 Chapter 3 Figure 15 Network Setup - Reconnect optio ns Figure 16 Network Setup - Opt ions t ab Use the following guidelines: • DHCP Option IDs - E nter the supp orted DHCP o ptions (each v alue can on ly be used once and must be between 128 and 254 ). For information on DHCP options, refer to the Administrators Guide: Wyse ® Winterm TM 1 seri[...]

Setting Up the Thin Client 33 Setting Up Wireless Access The Wireless Setup dialog box allows yo u to config ure the para meters required f or wireless wide-band modem access to the enterprise in tranet. A wireless wide-band network device can be us ed to access the enterprise intranet. The wireless network device connect s to a USB port on the thi[...]

34 Chapter 3 encrypt/decrypt each frame transmitted from or received by the wirele ss adapter . The access point must recognize frames encr ypted by the same key . • Key #1 through Key #4 boxes - Enter the en cryption keys provided by the network administrato r . The W EP Key selection determines which key is used for encr yption. Selecting Displ[...]

Setting Up the Thin Client 35 • User defined displa y setting - Select this o ption and select the resolution and refresh rate supported by your monitor (all combina tions are allowed): • Resolution list selections include: 640 x 480 800 x 600 (default) 1024 x 768 1280 x 1024 1600 x 1200 • Refresh rate list selections include: 60 Hz (d efault[...]

36 Chapter 3 Use the following guidelines: • Select Port - Select the port to which this se tup definition applie s. Either Port 1 , 2 , 3 , or 4 can be selected (default is Port 1 ). For Model SX0, Product S10, COM 1 or COM 2 selects from either the USB or serial de vice. • Baud Rate - Either 1200 , 2400 , 4800 , 9600 , 19200 , 38400 , 57600 ,[...]

Setting Up the Thin Client 37 Use the following guidelines: • Select Port - Select the port you want from the list. • Printer Name - This is a required entry . If Enab le LPD service for the printer is selected, the printer na me becomes the qu eue name fo r other clients using LPR to print to this printer . • Printer Identification - Enter t[...]

38 Chapter 3 Figure 21 Printer Setup - LPDs tab Use the following guidelines: • Select LPD - Select the port you want from the list. • LPD Host s - The DNS or WINS name of the server for the ne twork printer . An IP address can also be entered. Note If the printer is attached to another thin client on your networ k, the entr y in the LPD Hosts [...]

Setting Up the Thin Client 39 for the printer is not found, the identifica tion must be a supported driver name on the connected ho sts for the pr inter to be automatically created on the hosts. • Printer Class - Select the printer class from the list. • Enable the printer device - This must be selected to enable th e directly-connected printer[...]

40 Chapter 3 Use the following guidelines: • Default Printer - Select the printer you want to be the default printer from the list. • Enable .print Client and Port - If you want to enable .print Client, select Enable .prin t Client and then enter the port. Figure 24 Printer Setup - Help tab The Help tab cont ains pr inter help information. Conf[...]

Setting Up the Thin Client 41 b. T ype the thin client IP address or DNS name in the Name or address of host providing LPD box. c. T ype the printer name (assigned in “Configurin g LPD Services” ) in the Name of printer on that machin e box. d. Click OK , and then click NEXT . 3. After you have selec ted the pr inter , you can perfor m your nor[...]

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4 Using and Configuring Access Connections This chapter provides information and det ailed instructions on using and configuring connections to access the ente rprise server en vironment available to th e thin client. This section includes information on: • “Using Ethernet Direct Access” • “Using Wireless Direct Access” • “Configuri[...]

44 Chapter 4 Configuring PPPoE Access PPPoE (Point-to-Point Protocol ov er Ethernet) is a specificat ion for connecting users on an Ethernet to the Inte rnet or intranet through a common br oadband medium, such as a single DSL line, wireless device, or cabl e modem. PPPoE combines the Point-to-Point Protocol (PPP), commonl y used in dialup co nnect[...]

Using and Configuring Access Conn ections 45 Configuring Dialup Modem Access A USB dial-up modem or a USB- to-Serial adapter connected to a ser ial modem can be used with the th in client to access a dial-u p server . The dial-up server may provide either of two paths to the en terprise intranet: • An enterprise dial-up server will direct ly conn[...]

46 Chapter 4 Dialup parame ters for each dialing entry are e ntered using the Dialup Prop erty dialog box. Figure 27 Dialup Property Use the following guidelines: • Dialup Description - Enter the descri ptive name that will ap pear in the Dialup Manager li st of entries. • Phone Prefix Number - Enter the phone number to be dialed. • Dialing P[...]

Using and Configuring Access Conn ections 47 Note Ask your network administrator for th e dialed server passwo rd and other dialog requireme nts. • Enable protocol compres sion - When selected, allows data that is being communicated using the selected protocol ( PPP or SLIP) to be compressed (default is selected). • Auto-dial on syst em st artu[...]

48 Chapter 4 Use the following guidelines: • Message area - Displays message s as dialing progresses and the conn ection is established. If this is an in teracti ve login connection, type appropr iate responses to messages if you are prompted (ask your network admi nistrator for the dialed serv er password and other dia log require ments). • Da[...]

Using and Configuring Access Conn ections 49 • New - Opens the PPTP Property dialo g box. Use this dialog box to create a new connection entry in the list of connections. • Edit - Opens the PPTP Property dialog box for a currently-selecte d list entry . Use this dialog box to edit the connection. • Delete - Deletes the PP TP property record f[...]

50 Chapter 4 After connection initiation, the PP TP St atus dialog box opens displaying messages and allowing you to refresh or disconnect the connection. Figure 31 PPTP Status Use the following guidelines: • Message area - Displays messages as the connec tion is established. If this is an interactive login co nnection, type approp riate response[...]

5 Using the Network T est T ools This chapte r contains inform ation on us ing th e Network test tools available on the thin client. Ping (Packet Inter Net Groper) and Trace Route can be used for checking the integr ity of the network connection (ping also checks th e usability of the netw ork configuration and the availability of all equipment req[...]

52 Chapter 5 Use the following guidelines: • Enter Hostname or IP - Enter the IP address, DNS-re gistered host name, or WINS-registered host nam e of the target to be pinged . • Data area - Displays ping response messages. The ping command sends one echo request per second, calcula tes round trip ti mes and p acket loss statistics, and displays[...]

Figures 1 Desktop example 10 2 Desktop m enu 13 3 System Setup Subm enu 13 4 Connect Manager (High-privileged user example) 16 5 Connection Settings ( ICA) - Server option 18 6 Connection Settings (ICA) - Published Ap plication option 18 7 Connection Settings (ICA) - Options t ab 20 8 Connection Settings (RDP) - Connection t ab 21 9 Connection Sett[...]

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Ta b l e s 1 Supported Keyb oard Languages 27[...]

Users Guide Wys e ® Winterm TM 1 series, Based on Wyse Thin OS Issue: 1219 06 Written and publishe d by: Wyse T echnology Inc., December 2006 Created using FrameMake r ® and Acrobat ®[...]