Xerox C123/C128 M123/M128 123/128 manual

WorkCentre Pro WorkCentre CopyCentre C123/C128 M123/M128 123/128 System Administration Guide ME3243E4-1[...]

Prepared by: The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAN D © 2004 by Fuji Xerox Co., Ltd. All rights reserved. Copyright p rotection c laimed includ es all forms a nd matters o f copyrighte d material an d information now allo wed by statu tory or judici al law or hereinafter gr[...]

Table of Cont ents Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 3 T able of Content s Table of Contents ................................................... .................................. 3 1 Before Using the Machine .............................................. ....................... 9 Xerox Welcome Center [...]

Table of Contents 4 Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/128 System Administr at ion Guid e Test Print ................................................ ........................................... 45 4 UNIX TCP/IP ............................................... ........................................... 47 Information Checklist..........[...]

Table of Cont ents Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 5 7 TCP/IP (LPD or Port9100) .................................... ................................ 79 Information Checklist ......................................................... ..................... 79 TCP/IP (LPD or Port9100) Environments......[...]

Table of Contents 6 Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/128 System Administr at ion Guid e CentreWare Internet Services Installation.............................................. 99 Installation Procedure ............................. ........................................... 99 Network Communication Setup ............................[...]

Table of Cont ents Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 7 Workstation Setup ........................ ................................................... 130 Scan using Template (Network Scanning) Setup................................. 130 Information Checklist .............................................[...]

Table of Contents 8 Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/128 System Administr at ion Guid e[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 9 1 Before Using the Machine Welcome to the Xerox family of CopyCentre/WorkCentre products. This System Administration Guide prov ides detailed information, technical specifications and procedures for using the integral fea tures of the machine. Xerox W elcome Center I[...]

1 Before Using the Machine 10 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Conventions This section describes the conven tions used throughout this System Administration Guide. In this guide, you will find that some terms are use d interchangeably: • Paper is synonymous with media. • Document is synony[...]

Conventions Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 11 T ext in [Square Bracket s] Indicate that these are na mes of the screens, tabs, buttons, features and option categories on the screen. They are also used when referring to file and folder names on a PC. For example: • Select [System Settings] on the [[...]

1 Before Using the Machine 12 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Related Information Sources The following additional sources of info rmation are available for the machine. • Xerox CopyCentre/WorkCentre/WorkCentre Pro 12 3/128 Quick Reference Guide • Xerox CopyCentre/WorkCentre/WorkCentre Pro[...]

Machine Componen ts Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 13 2 Product Overview This chapter gives an overview of the f eatures and functions of the machine and enables familiarity with the device network installation. Detailed information is provided through the fo llowing sections. Machine Components –[...]

2 Product Overview 14 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e TEL Located on the back of the machine . Connec t a telephone to this jack if required. LINE 1 Located on the back of the machine . C onnect a telephone cable to this jack. Then connect the other end to the wall jack. Finisher Allows you to[...]

Services and Featur es Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 15 • Tandem Tray Module – Can be added to the standard 2-tray configuration to p rovide high volume paper sources. Tray 3 can hold a maximum of 800 sheets of 20 lb bond or 80 g/m 2 paper in Letter or A4 size, long edge feed. Tray 4 can hold 1[...]

2 Product Overview 16 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Network Scanning Allows you to scan documents and store them as electronic docume nts on a file server on the network by selecting a job template which has va rious assigned parameters. You can retrieve the stored elect ronic documen ts by [...]

Cabling Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 17 1. Press the power switch to the <I> position. NOTE: If the machine does not st art up, check that the RESET button on the back of the machine is in the reset position. Powering Off When you switch off the machine, if it is equipped with the optional h[...]

2 Product Overview 18 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Ethernet 10BASE-T/100BASE-TX The machine is compatible with SMB, lpd, EtherTalk, NetWare, IPP, HTTP, DHCP, SMTP, POP, DDNS, RARP, and Port9100. It supp orts T connector as a stan dard feature. There are three Ethernet interface options avai[...]

Modes Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 19 NOTE: These buttons do not respond when the machine is in the System Setting s mode. All Services Use this button to access all the se rvices available on the machine. NOTE: The arrangement of service icons displa yed on the screen can b e changed by the Key O[...]

2 Product Overview 20 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Job S t atus Use this button to check the pro gress of a job, or display the log and det ailed information on completed jobs. The newest job will be displayed at the top of the list. It can also check, delete, or print th e documents in the[...]

Modes Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 21 Status Displays the status of the job, su ch as copying, printing and scanning. Remote Terminal/Contents Displays the name of the recipient fo r a fax job, the paper size for a copy job, or the box number for a scan job, etc. Progress Displays the current and [...]

2 Product Overview 22 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Completed Jobs This feature allows you to view the fin ished jobs in the machine. To see the job attributes, select a job in the list to display detailed information on the next screen . The contents of each screen may differ depe nding on [...]

Modes Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 23 If the machine receives a documen t without a user ID or no user ID is specified in the print driver, the saved document will be listed as [(No User ID)]. The settings for Charge Print are set up by the Key Operator. For more information, refer to Charge Print[...]

2 Product Overview 24 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e NOTE: If you have forgotten the p assword, contact the Key Operator . The Key Operator can access the stored document s without entering a password. Sample Print A sample print job allows you to print one set of a document prior to print in[...]

Modes Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 25 Public Mailbox Allows you to confirm, output, or delete the documents in a pub lic mailbox on the machine. For more information, refer to Save in: - Pu blic Mailbox in the Fax/Internet Fax chapter of the User Guide. 1. Select [Public Mailbox] on the [S tored D[...]

2 Product Overview 26 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Machine St atus This screen allows you to view the general informatio n on the machine and the st atus of paper trays and th e hard disk, or change the print mode or fax receiving mode. 1. Press the <Machine S tatus> button on the con[...]

Modes Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 27 Overwrite Hard Disk Displays the overwriting status of the h ard disk. NOTE: This option is displayed if the feat ure is enabled in the System Settings. 1. Select [Overwrite Hard Disk] on the [Machine S tatus] screen. Print Mode Allows you to change the defaul[...]

2 Product Overview 28 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e • Manual Receive – Starts receiving a fax or polling after you have answered the call and confirmed it is a fax. • Auto Receive – Receives a fax automatically. Billing Meter/Print Report This screen allows you to vie w the billing m[...]

Modes Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 29 Print Report/List Allows you to print various reports and lists for e ach service. 1. Select [Print Report/List] on the [Billing Meter/Print Report] screen. • Job Status/Activity Report – Displays the [Job Status/Activity Report] screen. Select a report op[...]

2 Product Overview 30 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e – Address Book – Displays ten [Address B ook] options on the right ha nd side. Each option represents 50 addresses, g iving 500 in total. Select one or more options and press the <Start> button to outpu t the lists. • Fax Mode S[...]

Modes Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 31 • Job Counter Report – Displays t he [Job Counter Report] screen. Select this option and press the <Start> button to o utput this list. – Job Counter Report – Auditron Administration – Displays the [Auditron Administration] screen. Select the t[...]

2 Product Overview 32 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e System Controls The following diagram shows the names and f unctions of the buttons on the contro l panel. Button Function 1 <Log In/Out> Displays the log-in screen to enter the [System Admin istrator Menu] screen, or when the Au then[...]

System Settings Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 33 Button names and icons used on the control panel may dif fer depending on the country of purchase. System Settings During manufacture this machine is p re- programmed with default settings which can be customized using the System Settings. The System[...]

2 Product Overview 34 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e 1. Press the <Log In/Out> button on the control p anel. 2. Enter the default user ID “1 1 1 1 1” using the numeric keypad. If the Authentication feature is enabled, you may be required to enter a password. The default password is [...]

System Settings Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 35 NOTE: The appearance of the touch screens may differ slightly d epending on the model and configuration. However , featur e descriptions and functionality described here remain the same. Ethernet Port The Ethernet port is the default interface used o[...]

2 Product Overview 36 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Auto (10BASE-T/100BASE-TX) Detects the transmission speed automa tically at power on and adjusts itself accordingly. 100BASE-TX (Full Duplex) Sets the transmission speed to 100 Mbps (Full Duplex). 100BASE-TX (Half-Duplex) Sets the transmiss[...]

Resident Fonts Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 37 1 1 Univers Bold Condensed It alic 52 Helvetica Bold 12 Antique Olive 53 Helvetica Bold Oblique 13 Antique Olive Italic 54 CourierPS 14 Antique Olive Bold 55 CourierPS Oblique 15 CG Omeg a 56 Courier PS Bold 16 CG Omega Italic 57 Co urierPS Bold Obliq[...]

2 Product Overview 38 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Symbol Set One of the following symbol sets can be selected as the default symbol set. The default symbol set is used when a symbol set is not defined in the PCL job stream. Code V alue Short Display Long Display 8U 277 ROMAN-8 Roman 8 (def[...]

Resident Fonts Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 39 1G 39 ISO-21 ISO 21 German 0D 4 ISO-60 ISO 60 Norwegian v1 1F 38 ISO-69 ISO 69 French 9U 309 W IN 3. 0 Windows 3.0 Latin 1 19L 620 WINBAL T Windows Baltic 19M 621 SY MBOL Sym bol 579L 18540 WINGDINGS Wingdings Code V alue Short Display Long Display[...]

2 Product Overview 40 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 41 3N e t W a r e This chapter explains how to install the ma chine onto a NetWare network. The following information is provided. Information Checklist – p age 41 NetWare Environment s – page 42 NetWare Inst allation – page 43 Installation Pro cedure – page 43[...]

3N e t W a r e 42 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e NetW are Environment s System configuration The machine supports NetWare PServer mode in Bindery or NDS. NetWare 3.x/4.x/ 5.x/6.x is required to support Bindery. NetWa re 4.11 or later is required to support NDS. In the PServer mode, the machin[...]

NetWare Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 43 NetW are Inst allation This section describes the installation proc edures to use the machine in a NetWare environment. Inst allation Procedure The installation procedure is as follows. Network Communication Setup For more information, refer to [...]

3N e t W a r e 44 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Next, establish TCP/IP if you use IP Address for a NetWare net work. 1. Display the [System Settings] screen. NOTE: For more informa tion about how to display the [System Settings] screen, refer to the Setup s chapter of the User Guide. 2. Sele[...]

NetWare Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 45 When using in the PSERVER mode, set as follows. • Printer server name - use the same de vice name as the target printer. • Printer location - se t as Auto Load. • Printer Type - set as Parallel • Parallel Setting - set a s Auto Load. For[...]

3N e t W a r e 46 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 47 4 UNIX TCP/IP This chapter explains how to set up the machine to operate in a UNIX TCP/IP environment. The UNIX Workstation Operating Syste ms (OS) supported are Solaris, SunOS, and HP-UX. The following information is provided . Information Checklist – p age 47 UN[...]

4 UNIX TCP/IP 48 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e If you encounter problems during the installa tion of the machine, refer to Proble m Solving chapter for assistance. CAUTION: Do not connect the network cable to the machine until instructed to do so. UNIX TCP/IP Environment s System configurati[...]

UNIX TCP/IP Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 49 Network Communication Setup Use this procedure to set up the network commun ication parameters of the machine. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network. NOTE: CentreW are Internet Services can also be [...]

4 UNIX TCP/IP 50 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e 15. When you have finished est ablishing TCP/IP , select [Close] from the [Protocol Settings] screen. Workst ation Setup This section explains how to ch ange the workstation OS for Solaris, Su nOS, and HP- UX workstations. Refer to the relevant [...]

UNIX TCP/IP Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 51 NOTE: T o print an ASCII-format PostScript file, specify PSASC for data processing with TBCP enabled. NOTE: T o print a binary-format PostScript file, specify PSBIN for data processing with TBCP disabled. NOTE: When specifying PS, the machin[...]

4 UNIX TCP/IP 52 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e SunOS Follow the steps below to set up a SunOS workstation to commun icate with the machine. 1. Log in at a client workst ation as root and add the machine to the /etc/host s file. For example: IP address [tab] PrinterName NOTE: If an NIS server[...]

UNIX TCP/IP Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 53 4. The machine can be designated as the loca tion of the default p rint queue. It will then be unnecessary to include the PrinterName in the lpr command line. 1) T o designate the machine for the d efault print queue, add the following to th[...]

4 UNIX TCP/IP 54 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e 1) T ype su to access the superuser mode. 2) T ype sh to run the Bourne shell. 3) T y pe lpshut to stop the print service. 4) T ype the following command on one line: lpadmin -pqueuename -v/dev/null -mrmo del -ocmrcmodel- osmrsmodel -ob3 -orc -o[...]

Printing Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 55 4) Enable Remote Printer on a BSD system b y selecting the check box. 5) Make sure that the [Remote Cancel Mod el] is set correctly , 6) Make sure that the [Remote S tatus Model] is set correctly . 7) Make sure that the [Default Request Priority] is set cor[...]

4 UNIX TCP/IP 56 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e • -d printer name Specify the printer name registe red by the lpadmin command as the -d option. If this option is omitted, the default printe r lp will be used. • -n number of copies This option specifies the number of copies. If one lp comm[...]

Printing Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 57 NOTE: Print data which consist s of multiple files sent in one print instruction ca nnot be deleted file by file. All the files will be deleted together . NOTE: This command is invalid if no options are specified, or if there is n o print data which matches[...]

4 UNIX TCP/IP 58 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e This option is valid in the spool mode. I n the non-spool mode, the client mu st be a Windows NT machine to use this option. NOTE: If the PostScript logical printer and the -C option are configured simultaneously using CentreW are Internet Servi[...]

Printer Status Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 59 • - You can delete all your print data by specifyi ng this option. If this option is issued by a superuser, all the print data received by th e machine can be deleted. This option is invalid in th e non-spool mode. NOTE: Print data which consist of [...]

4 UNIX TCP/IP 60 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e •- t This option displays all the information. • -u [user name] This option displays information about print data received from spe cified users. • -v [printer name] This option displays the printer name and the path name for the machine. [...]

-C Option Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 61 • +interval This option is used to specify the inquiry interval period for the duration of printing, until all the data received has been printed. The interval is set up in seconds. The screen of the client is refreshed each time the information is retur[...]

4 UNIX TCP/IP 62 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e NOTE: If several p arameters are specified in the first lpr command, da ta may not be printed correctly . NOTE: The system default is used if no tray number is specified, or a specified tray or specified size of paper is n ot loaded. NOTE: This [...]

-C Option Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 63 Selecting a paper type The following parameters can b e specified. Specifying double-sided printing The following parameters can b e specified. NOTE: If several parameters a re specified in an lpr command, dat a may not print correctly . NOTE: The system d[...]

4 UNIX TCP/IP 64 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e NOTE: If several p arameters are specified in an lpr command, dat a may not print correctly . NOTE: The system default is used if no p a rameter is specified. NOTE: If the print dat a specifies double-si ded or single-sided printing, those speci[...]

-C Option Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 65 NOTE: The color setting is not available on the machine. NOTE: If several p arameters are specified in the first lpr command, dat a may not print. NOTE: For some print languages, the color p arameter may be invalid. NOTE: The system default is used if no p[...]

4 UNIX TCP/IP 66 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e For example, to print a file named “file1”, two-sided on A4 (210 × 297 mm/8.3 × 11.7 inches) on printer fxPS, enter the following comma nd: %lpr -PfxPS -C,DUP,A4 file1 NOTE: If the p arameter string of the -C option exceeds 64 characte rs,[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 67 5E t h e r T a l k This chapter explains how to set up the machine to operate on an EtherTalk network. The following information is provided. Information Checklist – p age 67 EtherT alk Environments – p age 68 EtherT alk Installation – p age 68 Installation Pr[...]

5E t h e r T a l k 68 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e EtherT alk Environment s System configuration As the machine supports Et herTalk prot ocol, you can prin t from Macintosh. NOTE: Y ou will need the optional PostScript Kit to use EtherT alk for printing. T arget computers The machine suppor[...]

EtherTalk Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 69 Initially, boot the EtherTalk port. 1. Connect the machine to the netwo rk. 2. Display the [System Settings] screen. NOTE: For more information about ho w to display the [System Setting] scre en, refer to the Setups chapter of the User Guide. [...]

5E t h e r T a l k 70 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e NOTE: If you do not wish to use the IP filter fe ature, select [Off]. NOTE: Use CentreW are Internet Services to register the IP addresses which are not allowed to access the machine. Refe r to the CentreW are Internet Services chapter of t[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 71 6 Microsof t Networking This chapter explains how to set up the mach ine to operate on a Microsoft network. Th e following information is provided. Information Checklist – p age 71 SMB Environments – p age 72 SMB Installation – page 73 Installation Pro cedure [...]

6 Microsoft Networking 72 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e SMB Environment s Server Message Block (SMB) is a protocol fo r sharing files or printers on Windows OS. This section explains the installation procedure for connecting a printer to a Windows network through SMB. System configuration As[...]

SMB Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 73 SMB Inst allation This section describes the installation pr ocedure for using the machine on an SMB network. Inst allation Procedure The installation procedure is as follows. Network Communication Setup When using NetBEUI: Set the SMB port to [Enab[...]

6 Microsoft Networking 74 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e 5. Select [SMB], and then [Change Settings]. 6. Select [Port S tatus] and [Change Se ttings]. 7. Select [Enabled], and then [Save]. Next, establish TCP/IP if you use an IP address f or your network environment. 1. Display the [System Se[...]

Changing the Settings Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 75 Workst ation Setup Install the print driver on the NetWare client computer. Refer to the HTML document in CentreWare Utilities CD-ROM. T est Print Make sure that the machine has been installed on the network correctly by submitting a test print[...]

6 Microsoft Networking 76 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e 3. For Windows 95/Windows 98/Windows Me , enter the p assword (SMB Administrator Password) only . For Wi ndows NT 4.0/Win dows 2000/Windows XP , enter the user name (SMB Administ rator Name) and password (SMB Administrator Password). Th[...]

Changing the Settings Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 77 S pool Activation of spool function. Select from Disk, Memory , and O ff. If Disk is selected but not recognized, Memory will be used. Disk/Memory /Off Disk Max S pool Size The maximum receive buffer size during spooling. Can be set in 256 KB i[...]

6 Microsoft Networking 78 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e * Available only when PostScript Kit (optional) is installed. WINS Primary Server IP Address Set the WINS primary s erver IP address. — 0.0 .0.0 WINS Secondary Server IP Address Set the WINS secondary server IP address. — 0.0 .0.0 A[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 79 7 TCP/IP (LPD or Port9100) This chapter explains how to set up the ma chine to print from a Windows computer through LPD or Port9100. The following in formation is provided. Information Checklist – p age 79 TCP/IP (LPD or Port9100) Environment s – page 80 TCP/IP[...]

7 TCP/IP (LPD or Port9100) 80 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e TCP/IP (LPD or Port9100) Environment s System configuration As the machine supports the LPD and Port9100 protocol, you can prin t directly from a Windows computer. When printing from Windows 95/Windows 98/Windows Me computers throug[...]

TCP/IP (LPD or Port9100) Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 81 Network Communication Setup Enable the following ports using the touch screen or CentreWare Intern et Services. • Printing through LPD: LPD port • Printing through Port9100: Port9100 p ort Set the IP address using the touch [...]

7 TCP/IP (LPD or Port9100) 82 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Next, establish TCP/IP. 1. Display the [System Settings] screen. NOTE: For more informa tion about how to display the [System Settings] screen, refer to the Setup s chapter of the User Guide. 2. Select [Network Settings]. 3. Select [...]

TCP/IP (LPD or Port9100) Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 83 T est Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from a client work sta tion. Perform the following ste ps. 1. Open a document on a client workst ation. 2. S[...]

7 TCP/IP (LPD or Port9100) 84 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 85 8 Parallel Port This chapter explains how to set up the machine in a parallel port enviro nment. The following information is provided. Information Checklist – p age 85 Parallel Port Environment – page 86 Parallel Port Installation – p age 86 Installation Pro [...]

8 Parallel Port 86 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e Parallel Port Environment System configuration The machine can be connected directly to t he parallel port of a host workstation. A document file can be sent from the host work station via the parallel port to the ma chine for printing. Other [...]

Parallel Port Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 87 4. Switch on the machine. The following steps explain how to set up the parallel port communicat ion parameters described previously. NOTE: CentreW are Internet Services can also be used to configure the machine. Refer to the CentreW are I[...]

8 Parallel Port 88 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e T est Print To make sure that the machine h as been installed on the parallel port correct ly, submit a test print from a client workstation. Perform the fo llowing steps. 1. Open a document on a workst ation. 2. Select the machine as the prin[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 89 9 USB Port This chapter explains how to set up th e machine in a USB port environment. The following information is provided. Information Checklist – p age 89 USB Port Environment – page 90 USB Port Installation – page 90 Installation Pro cedure – page 90 US[...]

9U S B P o r t 90 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e USB Port Environment System configuration The machine can be connected directly to t he USB port of a host workstation. A document file can be sent from the host workstation via the USB port to the machine for printing. Other workstations ca n [...]

USB Port Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 91 USB Port Communication Setup This section describes how to set up USB communication on the mach ine. The following parameters can be set dep ending on your requirements. These setups must be done without the USB cable connected. This procedure [...]

9U S B P o r t 92 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e T est Print To make sure that the machine h as been installed on the parallel port correct ly, submit a test print from a client workstation. Perform the fo llowing steps. 1. Open a document on a workst ation. 2. Select the machine as the print[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 93 10 IPP (Internet Printing Protocol) This chapter explains how to set up the machine to operate in an IPP (Internet Printin g Protocol) environment. The following information is provided. Information Checklist – p age 93 IPP Environment – page 94 IPP Installation[...]

10 IPP (Internet Printing Protocol) 94 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e IPP Environment System configuration The machine supports Interne t Printing Protocol (IPP). As Windows 2000/Windows XP/ Windows Server 2003/Windows Me are installed with the client software needed to output to an IPP print[...]

IPP Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 95 Network Communication Setup This section describes how to set up the network communication pa rameters of the machine. At the machine, perform these steps. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network. NOTE: Centr[...]

10 IPP (Internet Printing Protocol) 96 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e 7. Use the keyp ad on the screen to enter the IP Address for the machine in the format “xxx.xxx.xxx.x xx”. Ente r relevant values (0 to 255) in to the high lighted field and select [Next]. The next 3 digit s ar e highli[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 97 1 1 CentreW are Internet Services This chapter explains how to enable an d use the CentreWare Internet Services feature of the machine. The followi ng information is provided. Information Checklist – p age 97 CentreWare I nternet Services Environment s – page 98[...]

11 CentreWa re Internet Se rvices 98 Xerox CopyCentre/WorkCentre/WorkCentr e Pr o 123/128 Sys te m Admi n istr at ion Guid e If problems are encountered during the installation of the machine, refer to the Problem Solving chapter for assistance. CentreW are Internet Services Environment s CentreWare Internet Services uses the embedded HTTP Server o[...]

CentreWare Intern et Se rvices Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 99 CentreW are Internet Services Inst allation This section describes the settings required to use CentreWare In ternet Services. Inst allation Procedure There are two stages required to enable CentreWare Internet Services. N[...]

11 CentreWa re Internet Se rvices 100 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide NOTE: For more informa tion about how to display the [System Settings] screen, refer to the Setup s chapter of the User Guide. 2. Select [Network Settings]. 3. Select [Protocol Settings]. 4. Select [TCP/IP – Get IP Address], then[...]

Selecting Tr ansport Prot ocols Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 101 http://vvv.xxx.yyy.zzz If the Port number is set, append that to the internet address as follows. In this example, the port number is 80. http://vvv.xxx.yyy.zzz:80 3. V erify that the home p age of CentreW are Internet Services is di[...]

11 CentreWa re Internet Se rvices 102 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Using CentreW are Internet Serv ices to Config ure Settings on the Machine This section provides the full listing of the items that can be set for each port thro ugh CentreWare Internet Services. For a description about each item, [...]

Using CentreWare Internet Services to Configur e Settings on the Ma chine Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 103 NOTE: The default user ID is "1 1 1 1 1" and the default password is "x-admin". 7. When the reboot message appe ars, select [Reboot]. NOTE: For more information about the [...]

11 CentreWa re Internet Se rvices 104 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide • Auto Eject Time • Adobe Communication Protocol (Only availab le whe n the optio nal Po stScript Kit is installed.) 5. Select [Apply New Settings] to reflect the new setting. 6. Enter the user ID and password then select [OK].[...]

Using CentreWare Internet Services to Configur e Settings on the Ma chine Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 105 2. In the [Properties] frame, select the plus symbol [+] to the lef t of the [Protocol Settings] folder . 3. Select [SMB]. 4. Set up the following options to be displayed in the frame. • Wo[...]

11 CentreWa re Internet Se rvices 106 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide • TBCP Filter (Only available when the optional PostScript Kit is installed.) • Tree Name • Context Name •F r a m e T y p e • Network Address • Active Discovery 5. Select [Apply New Settings] to reflect the new setting.[...]

Using CentreWare Internet Services to Configur e Settings on the Ma chine Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 107 • Get WINS Server Address • Primary WINS Server Address • Secondary WINS Server Address • IP Filter 5. Select [Apply New Settings] to reflect the new se tting. 6. Enter the user ID an[...]

11 CentreWa re Internet Se rvices 108 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide 1. At the CentreW are Internet Services home p age for the machine, select the [Properties] tab. 2. In the [Properties] frame, select the plus symbol [+] to the left of the [Prot ocol Settings] folder . 3. Select [SNMP]. 4. Set up [...]

Using CentreWare Internet Services to Configur e Settings on the Ma chine Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 109 7. When the reboot message appe ars, select [Reboot]. NOTE: For more information about the con tents of items, re fer to the CentreW are Internet Services chapter of the User Guide. E-mail Th[...]

11 CentreWa re Internet Se rvices 110 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide 6. Enter the user ID and password then select [OK]. NOTE: The default user ID is "1 1 1 1 1" and the default password is "x-ad min". 7. When the reboot message appears, select [Reboot ]. NOTE: For more informati[...]

Using CentreWare Internet Services to Configur e Settings on the Ma chine Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 111 HTTP This page allows you to configure the HTTP settings for the following op tions. NOTE: Some settings on this p age will only b e available af ter you restart CentreW are Internet Services[...]

11 CentreWa re Internet Se rvices 112 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide NOTE: For more information about the content s of items, refer to the CentreW are Internet Services chapter of the User Guide. SSDP This page allows you to configure the SSDP settings for the follo wing options. NOTE: NOTE: Some se[...]

Using CentreWare Internet Services to Configur e Settings on the Ma chine Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 113 NOTE: The default user ID is "1 1 1 1 1" and the default password is "x-admin". 7. When the reboot message appe ars, select [Reboot]. NOTE: For more information about the [...]

11 CentreWa re Internet Se rvices 114 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 115 12 E-mail This chapter explains how to set up the E-ma il feature of the ma chine. The following information is provided. E-mail Overview – p age 1 15 Information Checklist – p age 1 16 E-mail Environment s – page 1 17 E-mail Inst allation – page 1 17 Insta[...]

12 E-mail 116 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Mail Notice Service You can set the machine to sen d an E-mail to a specified address. The E-mail will give notice whenever an error occur s on the machi ne, or a history of failed E-mail reception requests or print requests. You can also configure so tha[...]

E-mail Environments Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 117 E-mail Environment s System Requirement s The following options are required for the machine. • Internet Fax Kit • The machine is connected to the network using TCP/IP. • The environment allows the se nding and receiving of E-mail. NOTE: A[...]

12 E-mail 118 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Test Mail The E-mail job should be submitt ed to make sure that the machine has be en installed and configured correctly. Network Communication Setup NOTE: CentreW are Internet Services can also be used to configure the machine. Refer to the CentreW are I[...]

E-mail Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 119 6. Select [TCP/IP - IP Address], then [Chan ge Settings]. 7. Use the keypad on the screen to enter the IP Address for the machine in the format “xxx.xxx.xxx.xxx”. Enter relevant value (0 to 255) into the highlighted f ield and select [Next].[...]

12 E-mail 120 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide – POP3 Server Login name - POP3 password used SMTP Au thentication. – POP3 Server Password - POP3 p assword used for SMTP Authentication. – POP3 Password Encryption • [SMTP Server Settings] : when se nding or receiving E-mail via SMTP – SMTP Ser[...]

E-mail Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 121 4. After the machin e has received the E-mail, printing st arts automatica lly .[...]

12 E-mail 122 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 123 13 Scanning Services This chapter explains how to set up Scanni ng Services in the support ed environments. The following information is provided. Scanning Overview – p age 123 Scanning with the machin e – page 124 Scanning Process – p age 124 Scan to Mailbox[...]

13 Scanning Services 124 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Scanning with the machine Scanning services enables multiple users to use the mach ine to scan and store documents. With the power of the lo cal area network, multiple users can access the machine and use it to scan document s. To perform netwo[...]

Scanning O verview Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 125 Scan to Mailbox You can use the machine to scan the req uired documents, and store them as data in the mailbox. The stored data can be retrieved from a computer connected to the TCP/ IP network if you have installed the scan driver on Windows com[...]

13 Scanning Services 126 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Scan using T emplate (Network Scanning) The template is user-programmable, and contains parameters for the scanned document. You can apply the temp late to the scanned document on the machine. The scanned document will be saved to the hard disk[...]

Scan to Mailbox Setup Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 127 Scan to FTP/SMB You can send the scanned documents thr ough a TCP/IP network to a computer (server) such as an FTP or SMB server. Scan to Mailbox Setup Information Checklist Before enabling the feature, make sure that the following items are a[...]

13 Scanning Services 128 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide If problems are encountered during ma chine setup, refer to the Problem Solving chapter of the User Guide. Scan to Mailbox Environment s Network The machine and the computer must be connected to a net work, and be able to communicate using TCP/[...]

Scan to Mailbox Setup Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 129 4. Select [Port Settings]. 5. Select [Salutation], an d then [Change Settings]. 6. Select [Port S tatus], a nd then [Change Settings]. 7. Select [Enabled], and then [Sa ve]. Next, establish TCP/IP 1. Display the [System Settings] screen NOTE: [...]

13 Scanning Services 130 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Workst ation Setup To retrieve scanned document, install the scan driver on Windows computers or activate CentreWare Internet Services. For more information about the operating environment for the scan driver and the installation method, refer [...]

Scan using Template ( Network Scanning) Setup Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 131 If problems are encountered during mach ine setup, refer to the Problem Solving chapter of the User Guide. Scan using T emplate Environments Network The machine and the comput er must be connected to a network and be ab[...]

13 Scanning Services 132 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide 5. Select the required port and then [Change Settings] . Mandatory: [Internet Services (HTTP)] Using FTP server: [FTP Client] Using SMB server: [SMB] NOTE: Select [FTP Client] for Centre W are Scan Services (optional). 6. Select [Port S tatus],[...]

Scan using Template ( Network Scanning) Setup Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 133 NOTE: Use CentreW are Internet Services to register the IP addresses which are not allowed to access the machine. Refer to the Centre W are Internet Services chapter of the User Guide. 14. When you have finished establi[...]

13 Scanning Services 134 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide When using Scan to FTP/SMB, Kerberos au thentication has the fo llowing affect on the feature: 1. Selects [Scan to FTP/ SMB]. 2. A login/password p opup will be displayed to au thenticate users with the Kerberos server . Enters the login and pa[...]

Scan using Template ( Network Scanning) Setup Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 135 10. Select [Remote Server Rea lm Name] and enter the re alm name. This is the fully qualified domain which Kerberos server sup ports. Remote Authentication Enablement 1. Connect the machine to the netwo rk. 2. Display t[...]

13 Scanning Services 136 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Scan to FTP/SMB Setup Information Checklist Before enabling the feature, ma ke sure that the following items are available or have been performed. If Kerberos has been enabled, refer to Remote Authe ntication Setup (If Required) on page 133 If [...]

Scan to FTP/SMB Setup Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 137 Inst allation Procedure To send the scanned document to a server, configure the follow ing settings on the machine: Network Communication Setup By using the touch screen, a ctivate the FTP Client or SMB port to [Enabled]. Then, set the IP addr[...]

13 Scanning Services 138 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide 5. Select a method for establishing an IP Address from [DHCP], [BOOTP], [RARP], [DHCP/Autonet], or [Manual], and th en select [Save]. NOTE: Use the DHCP server together with the Windows Internet Name Server (WINS) server . If you selected [Manu[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 139 14 Internet Fax This chapter explains how to set up the Inter net Fax (referred to as iFax) feature of the machine. The following in formation is provided. iFax Overview – pa ge 139 Information Checklist – p age 139 iFax Environment s – page 140 iFax Inst all[...]

14 Internet Fax 140 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide iFax Environment s System Requirement s The following options are required for the machine. • Internet Fax Kit • The machine is connected to the ne twork using TCP/IP. • The environment allows the sending and receiving of E-mail. NOTE: A file [...]

iFax Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 141 Then, set the IP address Finally, set the other items required for the iFax feature. Test iFax The iFax job should be sub mitted to make sure that the machine has be en installed and configured correctly. Network Communication Setup NOTE: CentreW [...]

14 Internet Fax 142 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide 5. Select a method for establishing an IP address from [DHCP], [BOOTP], [RARP], [DHCP/Autonet], or [Manual], and th en select [Save]. NOTE: Use the DHCP server together with the Windows Internet Name Server (WINS) server . If you selected [Manual] i[...]

iFax Installation Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 143 • [POP3 Server Settings] : when receiving E-ma il via POP3 – POP3 Server Setup – POP3 Server IP Address – POP3 Server Name – POP3 Server Port Number – POP3 Server Check Interval – POP3 Server Login Name – POP3 Server Password – P[...]

14 Internet Fax 144 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide T est iFax To make sure that iFax has bee n set up successfully, perform the following steps: Sending: 1. Load the document. 2. Select [Fax/Internet Fax] on the Menu scree n. 3. Select [iFax]. 4. Select the required features for the job. 5. Enter th[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 145 15 Problem Solving This chapter contains problem solving proc edures and how to seek further assistance. For more information, refer to the following. Problem Solving Procedures – page 145 Problems using a NetW are Environment – p age 146 Problems using an SMB [...]

15 Problem Solving 146 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Problems using a NetW are Environment This section explains what to do when problems occur while u sing NetWare. The causes, confirmation methods, and actions are as follows. If a problem still e xists after the corrective action has been perfo r[...]

Problems using a NetWare Environme nt Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 147 The user name or group name of the job is not de fined in the print server . Use NW ADMIN or PCONSOLE to check whether the us er name or group name of the job is registered in the t arget print server .* <Action -1> Re-se[...]

15 Problem Solving 148 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide The data forma t of the print job does n ot match th e print environment setting of the client. – When printing a binary file in the PostScript lang ua g e, make TBCP valid in the machine. If using Windows on the client, disable Ctrl-D. For det[...]

Problems using a NetWare Environme nt Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 149 The NetW are port is not activated. <Confirmation -1> Print the System Settings List, then check that the po rt is activated. <Action -1> Activate the NetW are port. <Confirmation - 2> Print the System Setting[...]

15 Problem Solving 150 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide When a switch off/on message is displayed When the required printing result is not obtained Cause Confirmation Method Action A fault occurred in the NetW are interface. – Switch the machine of f and on. Cause Confirmation Method Action The spec[...]

Problems us ing an SMB Environment Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 151 When there is no not ification of error When there is no message displaye d on the client which has sent print request, the possible causes, confirmation method s, and actions are as follows. When there is no notification of print[...]

15 Problem Solving 152 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide When the machine is not f ound from client computers Cause Confirmation Method Action The transpor t protocol is diff er ent between the client and the machine. When selectin g [Sea r chin g as another co mp u ter] ([S tart] > [Find] > [Com[...]

Problems using a UNIX Environment Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 153 When printing fails When the document cannot be de leted from the printer window Problems using a UNIX Environment This section explains what to do when a problem occurs while using UNIX. The possible causes, confirmation methods, [...]

15 Problem Solving 154 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide When printing fails Cause Confirmation Method Action The IP address is not correct. Check wheth er the IP address of the machine is correct. S pecify the correct IP address for the machine. A network e rror occurs on the network between the clie [...]

Problems us ing a Windows En vironment Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 155 When the required printing result is not obtained Problems using a Windows Environment This section explains what to do when a pr oblem occurs while using Microsof t Windows OS. The possible causes, con firmation methods, and [...]

15 Problem Solving 156 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide When using Windows NT 4.0/Windows 2000/Windows XP/Windows Server 2003 When printing fails Cause Confirmation Method Action The machine is connected to a network that is not available to your computer . Check whethe r a ro ut er or gateway is betw[...]

Problems us ing a Windows En vironment Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 157 When the required printing result is not ob tained When [Ipd spool] is set to memory , the size of print data sent in one p rint request exceeds the maximum size specified. Check the maximum receiving data size on the touch sc[...]

15 Problem Solving 158 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Problems using EtherT alk This section explains what to do when a pro blem occurs while using EtherTalk. The possible causes, confirmation methods, and acti ons are as follows. If a problem still exists after the corrective action has been perfor[...]

Problems using EtherTalk Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 159 The machine is not connected. Check that the machine is selected in Chooser . If the machine is processin g another job, the job must be completed before the machine can b e connected. Select the machine in Chooser . Check that the EtherT a[...]

15 Problem Solving 160 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Problems using CentreW are Internet Services This section explains what to do when a problem occurs while using CentreWare Internet Services. The possible causes, co nfirmation methods, and actions are as follows. If a problem still ex ists after[...]

Problems using E-mail Print/ Mail Notice Service/iFax Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 161 Problems using E-mail Print/Mail Notice Service/iFax This section explains what to do when a probl em occurs while using E-mail Print, Mail Notice Service, or iFax feature. The po ssible causes, confirmation met[...]

15 Problem Solving 162 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide The machine canno t print out PDF data attached to the E- mail. Check if the machine memory is insufficient. It is recommended that the additional memory should be installed if you frequently send large PDF data as attachment. Mail Notice Service[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 163 16 Glossary This chapter contains a list of terms used in the Syste m Administration Guide. Each term has a corresponding definition that reflec ts the meaning of the term as it is used in this Guide. T erms Defined Use the following definitions to learn more about[...]

16 Glossary 164 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide Ethernet Network transport technology commo nly used to send data from one network node to an other . FTP An abbreviation of File T ransfer Protocol. An application protocol, part of the TC P/IP protocol stack, used for transferring files b etween netwo[...]

Terms Defined Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 165 Node A device on a network that has an address and can send and / or receive data to and from ot he r de vice s on the net w or k. PCL An abbreviation of Printer Co ntrol Langu age, which is used by Hewlett-Packard. This is a set of commands that tell[...]

16 Glossary 166 Xerox Co pyCentre/WorkCent re/WorkCentre Pro 123/128 System Administration Guide RARP An abbre viation of Reverse Address Resolution Protoco l. This is a method fo r providing IP Addresses to nodes on a network. When a node powers up, it broadcast s a RARP packet contai ning its Ethernet Addr ess. The RARP server receive s the packe[...]

Xerox CopyCentre/WorkCentre/WorkCentre Pr o 123/1 28 System Administration Guide 167 17 Index C CentreWare In ternet Service s ............... ............. 97 CentreWare Internet Services Environments 98 Information Checklist .......................... .......... 97 Network Communication Setup .......... .......... 99 Test Access .... ............[...]

17 Index 168 Xerox CopyCentre/WorkCent re/WorkCentre Pro 123/1 28 System Administration Guide Scan using Template Environ ments ..... ..... 131 Scanning Se rvices .... ................ ................ ........ 123 Services and Features ................. ................ ....... 15 Symbol Set ............... ............ ................. .........[...]